Job description

Job responsibilities

1. Ensuring the rotas are covered. Allocation of work to catering assistants. Liaise with management to ensure there is a continuation of service in the event of major staff shortages. Priorities urgent requests. Authorise overtime within the allocated budget.
2. Training of staff in basic job skills under the direction of Management.
3. Training of health and safety, including cascade training and the monthly toolbox training. Ensuring that the staff are complaint with the mandatory training including COSHH. Making arrangements for staff to attend training.
4. Tool box training. Ensure that staff are trained in the Toolbox training. Record the information on the appropriate documents on the computer. Get involved with the development of tool box training sheets.
5. Carry out staff appraisals
6. Cooperates on matters of health and safety and ensures that all staff comply with current Health and safety practices.
7. Ensuring all staff carry out their duties to the required standard as determined by Management. Identify and resolve staff performance problems. Highlight issues with management.
8. Under the direction of management, authority to give informal disciplinary warnings.
9. Report any issues with staff that do not comply with Aintree values.
10. Maintaining Trust standards of hygiene at all times, including personal cleanliness, working practices and food handling practices. Ensure that the unit complies with the departments HACCP policy and ensures that the necessary documentation is completed.
11. Basic food preparation. Ensuring that food presentation and portion control is of the required standard at all times.
12. Handling customer complaints in conjunction with Management. Completing all the relevant documentation
13. Visit patients to discuss complaints, special diets and comments. Feed back to head chef/management
14. Carry out ward visits as per the HACCP policy. Talking to nursing staff and patients.
15. Develop the department, implementing changes and make proposals for changes in working practices.
16. Reporting any structural and mechanical defects, and the need for repair.
17. Supervision and instruction of the cleanliness of their allocated are and associated equipment and materials.
18. Promoting the sales of goods within the retail outlets
19. Ensuring that Audit procedures are adhered to within the department through all catering areas in hospital also admin duties needed.
20. Responsible for the stock and stock control within your designated area Highlighting potential problems to management .
21. Everyone employed by the company is required by Sections 7 and 8 of the Health and Safety at Work Act 1974 (HASAWA) to take reasonable care for the safety of themselves and others who may be affected by their acts or omissions at work; and not to interfere with or misuse anything provided in the interests of health, safety and welfare.

Person Specification

Qualifications

Essential

• Level 3 Food Hygiene Certificate
• ILM certificate NVQ 3 in catering subject/equivalent

Experience

Essential

• Previous catering experience at a supervisory level
• Previous Industrial Catering experience

Knowledge

Essential

• A general understanding of why food hygiene is important
• Health and safety basic knowledge
• Knowledge of Cash handling and till systems E

Skills

Essential

• Excellent Communication skills
• Basic data inputting either manually or using a computer/tablet
• Basic numeracy and literacy skills
• Ability to work as part of a team
• Excellent organisation skills

Other

Essential

• Willingness to work flexibly and at other sites when required
• Ability and willingness to undertake further training as necessary

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Broadgreen Hospital

Thomas Drive

Liverpool

L14 3LB

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Work as directed by catering supervisors in accordance with local procedures.

Use of equipment and machinery and cleaning materials as required.

Use of industrial catering equipment

Taking and recording of food temperatures as directed, report temperature failures.

Compliance with food hygiene and Health and Safety regulations

Please refer to the attached job description for full details

Person Specification

Experience

Essential

• Previous catering experience

Desirable

• Previous Industrial Catering experience
• Previous use of cleaning machinery, Dishwashing or pan washing machinery

Knowledge

Essential

• An understanding of the importance of good food hygiene
• Health and safety basic knowledge
• Numeracy and literacy skills

Qualifications

Essential

• Level 3 Food Hygiene Certificate or equivalent

Desirable

• Food/Hygiene certificate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Aintree site

Lower Lane

Liverpool

L9 7AL

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Although the jobs are primarily based in the unit advertised, you may be required to work anywhere within the catering department depending on the needs of the service. This could include the Royal site & Broadgreen. This could also include working in the patients kitchen.

IT skills are required for all positions as the Trust does mandatory training and yearly appraisals online.

Person Specification

Qualifications

Essential

• Level 2 food hygiene certificate Food Hygiene Certificate

Desirable

• Food/Hygience certificate

Experience

Essential

• Previous catering experience

Desirable

• Previous Industrial Catering experience
• Previous use of cleaning machinery, Dishwashing or pan washing machinery

Knowledge

Essential

• Numeracy and literacy skills
• Knowledge of Health & Safety
• Understanding of the importance of good food hygiene

Desirable

• Barista training
• Knowledge of cash till systems

Skills

Essential

• Communication skills
• Data inputting
• Team working skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Aintree site

Lower Lane

Liverpool

L9 7AL

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Work as directed by catering supervisors in accordance with local procedures.

Use of equipment and machinery and cleaning materials as required.

Use of industrial catering equipment

Taking and recording of food temperatures as directed, report temperature failures.

Compliance with food hygiene and Health and Safety regulations

Please refer to the attached job description for full details

Person Specification

Experience

Essential

• Previous catering experience

Desirable

• Previous Industrial Catering experience
• Previous use of cleaning machinery, Dishwashing or pan washing machinery

Knowledge

Essential

• An understanding of the importance of good food hygiene
• Health and safety basic knowledge
• Numeracy and literacy skills

Qualifications

Essential

• Level 2 Food Hygiene Certificate or equivalent

Desirable

• Food/Hygiene certificate level 3

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Aintree site

Lower Lane

Liverpool

L9 7AL

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Work as directed by catering supervisors in accordance with local procedures.

Assist with basic food preparation and cooking.

Use of equipment and machinery and cleaning materials as required.

Use of industrial catering equipment

Taking and recording of food temperatures as directed, report temperature failures.

Compliance with food hygiene and Health and Safety regulations

Please refer to the attached job description for full details

Person Specification

Experience

Essential

• Previous catering experience

Desirable

• Previous Industrial Catering experience
• Previous use of cleaning machinery, Dishwashing or pan washing machinery

Knowledge

Essential

• An understanding of the importance of good food hygiene
• Health and safety basic knowledge
• Numeracy and literacy skills

Desirable

• Barista training
• Knowledge of cash till systems

Qualifications

Essential

• Level 2 Food Hygiene Certificate or equivalent

Desirable

• Food/Hygiene certificate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Liverpool Womens Hospital

Crown street

Liverpool

L8 7SS

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• As Dev Team Lead/Manager you will be responsible for leading and managing the application development team within Northumbria Healthcare Trust delivering on a range of systems with the Digital Services department. This will include the management of Backend and Frontenddevelopers and you will be expected to have deep technical knowledge and experience.
• You will have experience of working in a development environment and either experience of a similar role or being a senior developer/senior QA tester/product manager looking to move in to dev team leadership.
• Your primary focus is to provide leadership and line management to developers who are working on new projects and supporting existing services. You will work collaboratively to define common approaches to application development and integration and ensure development standards are documented and maintained by the team. Within your role, you will be developing the teams' adoption of agile ways of working alongside, Product Owners, Project Managers, and Business Analysts. You will be successful in supporting teams to adopt new tools and approaches to development and continue to change as theorganisation expands its portfolio of internally developed systems.
• Development teams main tech stacks/approaches are .NET / React / Micro Services / Azure / Azure DevOps
• To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the trust. This means demonstrating a consistent leadership style which (a) engages, enables and empowers others (b) uses coaching to promote ownership of learningand quality improvement and (c) facilitates tea working and collaboration within teams / departments and across organisational boundaries.
• Lead the modernisation of our Fleet applications, from asp.net, PHP and SQL (stored procedures) to modern .NET, React, Cloud First, Event Driven applications.

Person Specification

Qualifications

Essential

• Professional knowledge acquired through degree or equivalent experience plus in-depth technical and strategic knowledge.

Experience

Essential

• Strong technical skills obtained as a Lead Developer
• Experience working with Agile and Scrum Teams

Desirable

• Experience in resource planning and scheduling, estimation, and reporting on progress
• Previous experience managing a development team
• Knowledge of or experience in coaching and mentoring practices and tools
• Knowledge of or experience in Quality improvement tools, techniques and methods

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

Digital Services, Northumbria Healthcare Manufacturing and Innovation Hub

Avenue Road

Seaton Deleval

NE25 0QJ

United Kingdom

Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Although the jobs are primarily based in the unit advertised, you may be required to work anywhere within the catering department depending on the needs of the service. This could include the Royal site & Broadgreen. This could also include working in the patients kitchen.

IT skills are required for all positions as the Trust does mandatory training and yearly appraisals online.

Person Specification

Skills

Essential

• Communication skills
• Data inputting
• Team working skills

Knowledge

Essential

• Understanding of the importance of good food hygiene
• Knowledge of Health & Safety
• Numeracy and literacy skills

Desirable

• Barista training
• Knowledge of cash till systems

Experience

Essential

• Previous catering experience

Desirable

• Previous Industrial Catering experience
• Previous use of cleaning machinery, Dishwashing or pan washing machinery

Qualifications

Essential

• Level 2 Food Hygiene Certificate or equivalent

Desirable

• Food/Hygiene certificate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Aintree

Lower Lane

Liverpool

L9 7AL

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

As Clinical Medical Examiner Officer you will:-

Support Medical Examiners in their role in scrutinising the circumstances and causes of death;

Have daily responsibility for the ME Office effectiveness (on a rota basis with other Clinical MEO/Lead Clinical MEO);

Be a point of contact and provide clinical advice on the Medical Examiners system for healthcare professionals including junior doctors, nursing teams, Hospice, GPs, Coroners Officers and Registration Services;

Deputise for the Senior Clinical Medical Examiner Officer when required;

Participate in the Out of Hours Medical Examiner process (weekends and bank holidays);

Person Specification

Training & Qualifications

Essential

• Educated to degree level in a health care profession
• Postgraduate qualification with postgraduate study, or working towards, evidence of ongoing CPD in a specialist clinical area.
• A commitment to life-long learning and undertaking personal development opportunities
• Completed e-learning MEO core training modules prior to starting in the post

Desirable

• Nursing Registration (Adults/General)

Skills and Knowledge

Essential

• Computer literate to use multiple IT software (To include Microsoft Word, Excel), for producing reports and statistical information for the National Medical Examiner's office and Public Health surveillance.
• Ability to work effectively and credibly with multidisciplinary teams and across other healthcare organisations.
• Knowledge of the special requirements of various faith groups and respect for equality and diversity of issues around formalities following a death
• Knowledge of the Coroner & Justice Act 2009 reference to the medical examiner system.
• Full understanding of the medical examiner system operational remit when incorporated within Bereavement Services or as a stand-alone office

Desirable

• Involvement in multi disciplinary / multi agency working
• Experience of using SystmOne
• Experience of working with a Medical Examiner Office

Experience

Essential

• Experience of working in a UK health care setting with multi-disciplinary teams across organisational boundaries
• To have an extensive understanding of medical terminology that enables interpretation of clinical information and informed discussions about causes/circumstances of death with bereaved families, clinicians, coroner and registration service staff.
• Experience of facilitating meetings and compiling cases of need
• Budget and line management experience - to include maintaining stock control and ordering supplies as required
• required Supervision and support of junior members of staff
• To have qualifications/skills in day-to-day operational/process management of a customer-facing service where users may have unpredictable and emotionally charged needs.

Desirable

• Ward or Clinical Department Manager or Community Health Services Team Leader (or equivalent) or Clinical Nurse Specialist (or Allied Health Professional Equivalent

communication and relationship skills

Essential

• Excellent communication and interpersonal skills with the ability to engage at all levels including senior clinicians/coroners etc about sensitive issues
• Highly evolved empathetic and self-awareness skills to deal with bereaved families who may have barriers to understanding information due to their grief or disability

Desirable

• Practical experience of working with the bereaved or families at 'end of life'

Commitment to Trust Values and Behaviours

Essential

• Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours

Analytical and Judgement skills

Essential

• Ability to review and interpret clinical records (to include diagnostic tests, medication charts and clinical assessments/observations) and judge which information relevant to support cause of death discussion and medical examiner scrutiny
• Proven experience of analysing, investigating and interpreting complex data and producing reports

Desirable

• Experience of statistical analysis and report writing
• Proven experience of Project management skills

Planning and organisation skills

Essential

• Experience of planning a broad programme of activities and prioritising work to meet deadlines.
• Ability to organise work around changeable competing demands and fluctuating workloads.
• Ability to maintain a calm manner in a range of challenging and emotive circumstances

Desirable

• The ability to work in a highly pressurised, unpredictable environment where bereavement care is central to the service delivery.

Equality, Diversity and Inclusion

Essential

• Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
• All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others

Other requirements specific to the role

Essential

• Ability to work within a team
• Ability to work flexibly both in terms of working ocross site/other LLR organisations ohours/days
• Awareness of Health and safety issues.
• Ability to use a computer for prolonged periods of time daily.
• Physical Effort - There is a frequent requirement for sitting or standing in a restricted position for a substantial proportion of the working time

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals of Leicester NHS Trust

Address

LRI

Infirmary Square

Leicester

LE1 5WW

United Kingdom

Employer's website

https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Although the jobs are primarily based in the unit advertised, you may be required to work anywhere within the catering department depending on the needs of the service. This could include the Royal site & Broadgreen. This could also include working in the patients kitchen.

IT skills are required for all positions as the Trust does mandatory training and yearly appraisals online.

Person Specification

Skills

Essential

• Communication skills
• Data inputting
• Team working skills

Knowledge

Essential

• Understanding of the importance of good food hygiene
• Knowledge of Health & Safety
• Numeracy and literacy skills

Desirable

• Barista training
• Knowledge of cash till systems

Experience

Essential

• Previous catering experience

Desirable

• Previous Industrial Catering experience
• Previous use of cleaning machinery, Dishwashing or pan washing machinery

Qualifications

Essential

• Level 2 Food Hygiene Certificate or equivalent

Desirable

• Food/Hygiene certificate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Aintree

Lower Lane

Liverpool

L9 7AL

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will be responsible for maintaining high standards of cleanliness throughout the hospice, including patient rooms and bays, clinical areas, offices, corridors, toilets and other facilities. The role includes routine and deep cleaning, floor care, cleaning furniture and fittings, waste disposal and replenishing essential items such as hand towels, toilet rolls, soap and alcohol gel. The post holder may also support laundry and bedding requirements, including changing curtains and making beds in the overnight stay suite when required.

The post holder will use a range of cleaning equipment and materials safely and appropriately and will be responsible for keeping equipment clean, maintained and stored correctly. They will follow all relevant infection prevention and control, COSHH, health and safety and hospice procedures and report any faults, hazards or concerns to the appropriate member of the Estates team. The role involves working in areas where patients and families may be present. A calm, respectful and sensitive approach is therefore essential, and all information relating to patients and their families must be treated confidentially.

The post holder will work closely with the Housekeeper Team Leader and wider Estates team and will be expected to respond flexibly to changing priorities and service requirements. Full training will be provided, including relevant infection prevention, manual handling, fire safety and housekeeping training.

For further information about the role or to arrange an informal visit, please contact Donna Searson, Housekeeping Team Lead, at 01246 568 801 or email [email protected]

Ashgate Hospice is committed to an inclusive and accessible recruitment process. If you require any reasonable adjustments or support during the recruitment process, please contact our People Services team on 01246 568 801 or [email protected].

Successful applicants will be required to complete a DBS check as part of the pre-employment process. Applications must be submitted via the Apply Now button; applications sent directly to People Services or the recruiting manager will not be accepted.

We are unable to support applications from candidates who require sponsorship to work in the UK.

Person Specification

Qualifications

Essential

• Willingness to undertake relevant housekeeping, infection prevention, COSHH, manual handling and other mandatory training.

Desirable

• NVQ Level 2 in Cleaning, Infection Prevention and Control or a relevant equivalent qualification.

Experience

Essential

• Basic knowledge of cleaning methods and practices and the safe use of cleaning products.
• Good organisational and time-management skills, with the ability to plan and prioritise tasks.
• Ability to work independently and take responsibility for completing allocated duties.
• Ability to work effectively as part of a team and communicate positively with colleagues.
• Friendly, respectful and sensitive approach when working around patients, relatives, visitors and colleagues.
• Ability to adapt to changing priorities and respond flexibly to service needs.
• Reliable, punctual and motivated, with good attention to detail.
• Understanding of the importance of confidentiality, infection prevention, cleanliness and maintaining a safe environment.
• Commitment to Ashgate Hospice's values and to treating others with compassion, dignity and respect.

Desirable

• Previous housekeeping or cleaning experience.
• Previous experience working in a healthcare, care or similar environment.
• Basic understanding of COSHH and health and safety requirements.
• Experience of working in an environment where high standards of cleanliness and infection prevention are particularly important.
• Experience of working flexibly and adapting to changing priorities.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ashgate Hospicecare

Address

Ashgate Hospice

Ashgate Road

Old Brampton

Chesterfield

S42 7JD

United Kingdom

Employer's website

https://www.ashgatehospicecare.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Although the jobs are primarily based in the unit advertised, you may be required to work anywhere within the catering department depending on the needs of the service. This could include the Royal site & Broadgreen. This could also include working in the patients kitchen.

IT skills are required for all positions as the Trust does mandatory training and yearly appraisals online.

Person Specification

Qualifications

Essential

• Level 2 food hygiene certificate Food Hygiene Certificate

Desirable

• Food/Hygience certificate

Experience

Essential

• Previous catering experience

Desirable

• Previous Industrial Catering experience
• Previous use of cleaning machinery, Dishwashing or pan washing machinery

Knowledge

Essential

• Numeracy and literacy skills
• Knowledge of Health & Safety
• Understanding of the importance of good food hygiene

Desirable

• Barista training
• Knowledge of cash till systems

Skills

Essential

• Communication skills
• Data inputting
• Team working skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Aintree site

Lower Lane

Liverpool

L9 7AL

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see the job description for full details of the role and responsibilities for this post.

To provide supervision and support to the A&E co-ordinators within the relevant clerical team on a day-to-day basis.

To provide effective clinic and A&E reception management, reducing over-booking of clinics and helping to ensure a positive experience for patients.

To provide a professional, comprehensive and efficient reception and administration service to the Trusts General Ophthalmology (Primary Care) and Urgent Care clinics and A&E services based at Moorfields Eye Hospital, City Road.

To promote a positive image of the trusts services through the provision of excellent customer service to patients, relatives/carers and external stakeholders, demonstrating a commitment to putting patient care first.

To be responsible for ensuring high standards of data entry and quality are achieved and sustained across all services, in both paper and electronic record-keeping.

To ensure adherence to the Trusts Access Policy at all times.

To work as part of a service team and provide cross- cover as and when required.

To actively reduce the number of hospital appointments not attended by confirming follow-up appointments with patients face-to-face where possible.

Person Specification

Education/Qualifications

Essential

• Educated to GCSE level (including English and Maths to GCSE A-C), or equivalent qualifications.
• NVQ Level 4 in administration / customer service or demonstrable equivalent level of knowledge and experience

Desirable

• Evidence of continuing education and development

Experience

Essential

• Two years supervisory experience in management , ideally within NHS primary care
• Strong leadership and people management skills
• Excellent organisational, communication, and problem-solving skills

Desirable

• Experience of using a patient administration system
• Knowledge of HR processes (eg sickness and performance management)

Knowledge & Skills

Essential

• Proficient in the use of MS Office IT software packages (eg MS Excel, Word).
• Ability to develop, lead and motivate staff in a multi-disciplinary service, maintaining an excellent working relationship with staff at various levels
• Excellent organisational skills, including the ability to prioritise the workload of the team and one's self
• Effective customer service delivery

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Moorfields Eye Hospital NHS Foundation Trust

Address

Moorfields Eye Hospital

City Road

London

EC1V 2PD

United Kingdom

Employer's website

https://www.moorfields.nhs.uk/work-for-us (Opens in a new tab)

Job description

Job responsibilities

Although the jobs are primarily based in the unit advertised, you may be required to work anywhere within the catering department depending on the needs of the service. This could include the Royal site & Broadgreen. This could also include working in the patients kitchen.

IT skills are required for all positions as the Trust does mandatory training and yearly appraisals online.

Person Specification

Qualifications

Essential

• Level 2 food hygiene certificate Food Hygiene Certificate

Desirable

• Food/Hygience certificate

Experience

Essential

• Previous catering experience

Desirable

• Previous Industrial Catering experience
• Previous use of cleaning machinery, Dishwashing or pan washing machinery

Knowledge

Essential

• Numeracy and literacy skills
• Knowledge of Health & Safety
• Understanding of the importance of good food hygiene

Desirable

• Barista training
• Knowledge of cash till systems

Skills

Essential

• Communication skills
• Data inputting
• Team working skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Aintree site

Lower Lane

Liverpool

L9 7AL

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trusts values of Accountability, Inclusion, Compassion, and Empowerment.

Person Specification

Qualifications

Essential

• RGN, RSCN, RN(Child)
• Registered Nurse with current UK NMC registration
• Evidence of post registration education

Desirable

• Teaching qualification

Experience

Essential

• Relevant nursing experience at Band 5
• Experience of teaching
• Experience of liaising / negotiating with professionals
• Experience of management of junior staff

Desirable

• Post Registration Community Experience at Band 5 or 6
• Experience of working in culturally diverse communities

Skill

Essential

• Knowledge of the NMC Professional Codes and Standards
• Knowledge of Clinical Governance and its implementation
• Knowledge of political changes in the profession and NHS
• Knowledge of working in culturally diverse communities
• Excellent communication skills, both verbal and written
• I.T. skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Central London Community Health Trust

Address

Medical Centre

7E Woodfield Road

London

W9 3XZ

United Kingdom

Employer's website

https://clch.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please view the attached job description and person specification to view the full details about the role

We reserve the right to close the vacancy early if there are a high amount of applications

Person Specification

Experience

Essential

• Demonstrable post registration experience as an RMN
• Professional experience of working in mental health services
• Experience of MDT working
• Skills in coordinating and planning interagency approaches in mental health care.
• Experience of assessing and managing risk
• Working with the MHA and MCA Experience of working in a community service

Desirable

• -Experience of working with statutory and non-statutory agencies.
• -Experience of working at Band 6 level
• -Experience of delivering evidence-based treatments

Knowledge

Essential

• Ability to use initiative and work without immediate supervision
• Knowledge and understanding of the legislative framework for mental health services, particularly the Mental Health Act, Mental Capacity Act & NICE Guidelines.
• Ability to demonstrate an understanding, empathic approach
• Skills in co-ordinating and planning interagency approaches in mental health care
• Excellent report-writing skills IT skills
• Ability to work as part of a multiprofessional team
• -Excellent assessment skills- communication skills, establishing a rapport, focusing on gathering pertinent information, probing questions and ability to assimilate within your mental health knowledge to agree an appropriate outcome and plan
• -Completing robust, initial risk assessments and ability to review historic risk
• -Understanding of the importance of user/carer involvement in care planning
• -Understanding of local Safeguarding policies and procedures.
• -Ability to prioritise workload when conflicting demands are made

Desirable

• -Skills in CBT
• -Ability to work in a changing environment
• -Knowledge and understanding of the roles of other professionals working within mental health -
• -Ability to elaborate on the translation of personal and professional skills into practice

Qualifications

Essential

• -Current registration as a level one Mental Health nurse/RMN
• Evidence of post registration training and experience
• -Willingness to undertake additional training relevant to the role

Desirable

• Non-medical Prescriber
• -Counselling qualification
• -Venepuncture qualification
• -ECG application qualification
• -PSI Training

Skills and Abilities

Essential

• -Access to transport with the ability to travel within the geographical work area
• oOpen, transparent and values
• oProgressive
• oEmpowering and Supportive of Staff
• oCaring, Safe, Reliable and Passionate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Rotherham Doncaster and South Humber NHSFT

Address

Elizabeth Quarter

High Street

Scunthorpe

DN15 6SX

United Kingdom

Employer's website

https://www.rdash.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Greeting and attending patients on the MRI reception desk, this will include ensuring safety screening questionnaires are completed.

• Greeting and attending patients on the X-Ray reception desk. Additional duties also performed whilst working on x-ray reception desk also include; booking in-patient appointments, tracking and attending walk-in patients ensuring they go back to the Outpatient Department (when necessary), attending CT patients, taking calls from theatres ensuring theatre patients are booked and attended.

• Pending paper referrals (e.g. private patient and GP) imaging referral forms onto the CRIS waiting list.

• To ensure that Ultrasound and CT clinics are processed in a timely manner to ensure that the correct activity is captured.

• To ensure that any forms (i.e. LMP forms, CT procedure forms, Undertaking To Pay forms etc) are scanned into CRIS on a daily basis.

• To be familiar with and adhere to Trust and departmental policies and operational procedures. To partake in feedback in departmental and Trust wide/departmental policies, procedures and guidelines.

• Participate in Trust appraisal system and staff survey.

• The post holder will ensure the proper use of the Trusts resources such as stationery, telephone usage, photocopying and other consumables in the course of business, ensuring minimal waste and minimal cost

• Report equipment faults to line manager.

• Operate IT systems ensuring correct data is held on the Trust systems, and update as necessary.

Ability to work independently with minimal supervision and within Trust Policy/guidelines. Referring to manager when necessary.

Full job description available as a supporting document.

Person Specification

Qualifications and Training

Essential

• Able to demonstrate good basic education (English & Maths language GCSE)

Desirable

• NVQ Level 3 or relevant practical experience

Experience

Essential

• Experience working in a clerical background, preferably in Health Records
• Working within a team structure in a busy environment
• Experience organising own workload

Skills and Knowledge

Essential

• Word Processing/ Keyboard skills
• Customer care experience

Desirable

• Microsoft Teams Experience

Personal Qualities

Essential

• Organised and able to work on own initiative
• Team Player
• Pleasant and Professional telephone manner
• Reliable and Flexible

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Royal Orthopaedic Hospital NHS Foundation Trust

Address

Royal Orthopaedic Hospital

Bristol Rd, South

Northfield, Birmingham

B31 2AP

United Kingdom

Employer's website

https://www.roh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk

Person Specification

Qualifications

Essential

• Registered Nurse with current NMC registration (Part 1 Adult / General Level 1 or 2)
• Degree / Diploma in Nursing studies or equivalent

Desirable

• Gynaecology experience

Experience & Skills

Essential

• Demonstrates evidence based clinical knowledge
• Ability to coordinate your workload, ensuring high quality, safe and effective patient care
• Communicates succinctly, clearly and accurately both verbally and in writing
• Proven post-registration experience

Desirable

• Evidence of mentorship and supporting students

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Northern Care Alliance NHS Foundation Trust

Address

The Royal Oldham Hospital

Rochdale Road

Oldham

OL1 2JH

United Kingdom

Employer's website

https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Interviews will be held on 12 & 13/10/2026

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Person Specification

Qualifications and Knowledge

Essential

• Degree-level qualification in a relevant subject or equivalent knowledge and experience
• Level 3 QCF Health & Social Care (Adults) or equivalent or able to evidence KSF / DANOS competencies for role in CPD portfolio and willingness to work towards required Level 3 QCF
• Knowledge of Motivational Interviewing, Cognitive Behavioural Therapy, Care and Treatment Plan or other therapeutic approaches
• Sound knowledge of substance misuse issues

Desirable

• Certificate / Diploma in Counselling or other related field

Experience

Essential

• Recent relevant experience & knowledge of Substance Misuse field

Desirable

• Recent experience in health/social care agency
• Recent experience in Tier 3 Treatment provision

Language Abilities

Desirable

• Welsh Speaker (Level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Hywel Dda University Health Board

Address

Wellfield Resource Centre

Carmarthen

SA31 1DS

United Kingdom

Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

Practice Nurse Responsibilities Include:

• Provide general nursing services, Childhood immunizations, cervical smears and dressings.
• Contribute to patient health by running and managing clinics for conditions such as Vaccination and insulin injections.
• Engage in patient education, offering advice and guidance on health topics.
• Chronic disease management including Asthma, COPD, Diabetes, all QOF and LIS.

Person Specification

Experience

Essential

• Minimum of 6 months experience as a practice nurse.
• EMIS trained

Qualifications

Essential

• Valid NMC Registration.
• Minimum of 6 months experience as a practice nurse.
• Right to work within the UK
• Commitment to evidence based practice.
• Fulfil the compliance requirements of our framework, including those related to DBS, Occupational Health, and an updated CV.
• Trained on EMIS Web, willing to provide a re-fresh if needed.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Fencepiece Road Medical Centre

Address

Fencepiece Road Medical Centre

83 Fencepiece Road

Ilford

Essex

IG6 2NB

United Kingdom

Employer's website

https://www.fencepieceroadmedicalcentre.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

What Youll Bring

• A confident, professional approach, with the ability to engage effectively with a wide range of people in a fastpaced, highprofile environment
• Strong communication skills, whether facetoface, over the phone, or in writing, with the ability to adapt your style to suit the situation
• Proven decisionmaking skills, with the ability to prioritise effectively when faced with competing demands
• Excellent organisational abilities, combined with clear, concise com

Person Specification

Our values

Essential

• We are Kind
• We are Open
• We are Inclusive

Qualifications

Essential

• NVQ level 4 in administration or relevant other subject or equivalent level of knowledge
• Educated to at least GCSE level with 5 grade at C or above or equivalent experience
• European Computer Driving Licence (ECDL)

Knowledge and experience

Essential

• Data entry experience
• Good knowledge of Administrative Systems
• Previous supervisory and staff management experience
• Knowledge of 18 week RTT and cancer targets
• Experience of dealing with customers
• Experience of dealing with complaints

Desirable

• Previous NHS experience
• Knowledge of Medway or other Patient Administrative System
• Experience of scheduling outpatient and inpatient appointments
• Experience of managing reception desks

Skills

Essential

• Standard keyboard skills
• Ability to train and motivate staff
• Ability to use own initiative when dealing with staff and patients issues
• Good organisational skills
• Ability to maintain a high level of discretion, diplomacy and tact at all times.
• Ability to prioritise own workload
• Ability to recognise and solve problems and identify when further action is required
• Excellent interpersonal skills with ability to use tact and diplomacy.
• Detail oriented and able to meet deadlines
• Good understanding of confidentiality
• Good verbal and written communication and telephone skills

other

Essential

• Combination of sitting standing and walking throughout the day.
• Frequent interruptions throughout the day when dealing with patient and staff queries
• Ability to remain calm and work effectively in pressure situations
• Daily requirement to deal with distressed patients and staff
• Occasional requirement to deal with verbal aggression from patients and staff
• Use of VDU throughout the day.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Ormskirk Hospital

Ormskirk

L39 2AZ

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

KEY DUTIES

• As a receptionist you must greet patients, visitors, and colleagues in a polite manner.
• Print patient clinic lists and relevant reports for clinics as required on a daily basis ensuring all relevant clinical staff are given copies.
• Check patient demographics including ethnicity with patients as they arrive at reception desk. Update Trust Patient Administration System (PAS) following the departmental operational procedure document.
• Identify any overseas visitors by checking present address and previous address within the last 12 months.
• Make appointments as required on PAS. Record on appointment card and hand card to patient or send a patient letter in the post within time limits (under 3 months, write appointment card, after 3 months request letter on PAS to be sent in post).
• Rearrange appointments for patients from cancellations and non-attendance DNA patients following the Trust DNA procedure. Ensure all appointments are booked within 18-week Trust/Government targets liaising with nursing and clinical staff. (Please read DNA procedure on Reception desk).
• Input patient attendances and outcomes onto the Trust PAS system, including any procedure coding as instructed from patient outcome sheet.
• Hold all clinics on a daily basis according to Patient Access Policy.
• Ensure 18-week pathway process is adhered to and pathway clock start and stop times are inputted accurately. Liaise with Data Quality Team.
• Register all patient health record supplements (HRS) movements on the PAS system. Including dispatching HRS notes to other locations within the Hospital and receiving HRS notes into clinic areas.
• Deal with patients and their relatives in a friendly and sympathetic manner and attend in-house Customer Care Workshop.
• Give general advice to patients in relation to their appointments or re-direct to an appropriate department.
• Arrange ambulance transport for patients when required on the Patient Transport System (PTS).
• Deal with complaints on a first line basis or refer to nurse in charge of clinic or relevant department / member of staff. (N.B. May occasionally experience stressful or distressing situations).
• Prior to clinics commencing, organise workload to ensure all patients health records (HRS) checked with current patient lists, liaising with Health Records Department regarding health records not delivered/available.
• Ensure patient outcome forms/slips are attached to the HRS case notes for completion by the clinician. Notify nurse in charge of clinic of any incomplete outcome slips while patient in attendance at clinic.
• Complete all EDMS CQUINN never letters in accordance with local Trust procedure.
• Complete medical insurance forms (Medicash etc.) that do not need written medical input by clinician.
• Deal with telephone appointments and queries in a professional manner and accurately record messages.
• Comply with Trust and Departmental Policies and Procedures.
• The post holder will be responsible for the undertaking clerical duties to support the process of the Trusts patient activity and to meet the relevant departmental targets following departmental booking Policy and Procedures.

TRAINING RESPONSBILITIES

• Attend I.T. training and keep abreast of updates as they occur.
• Attend non-clinical mandatory training and other training courses relevant to the job role. Maintain record in personal development portfolio.
• Record all in-house reception training provided by Team Leader.
• To be aware of the Records management, Information Governance, Caldicott, confidentiality and data protection act.
• To work towards relevant qualification/customer care workshop/Develop Personal Resilience course.

Person Specification

Our Values

Essential

• We are Kind
• We are Open
• We are Inclusive

Qualifications

Essential

• Educated to GCSE level and/or equivalent qualification and/or equivalent experience
• I.T./Computer skills qualification and/or equivalent experience

Desirable

• Customer Care qualification and /or equivalent experience

Knowledge & Experience

Essential

• Substantial clerical experience
• Experience of dealing with the public face to face

Desirable

• Experience of working in a busy environment
• Previous NHS experience working within outpatient clinics

Skills

Essential

• Good communication skills
• Ability to use initiative
• Ability to work well under pressure

Desirable

• Good organisational skills
• Knowledge of Data Quality and Information Governance

Other

Essential

• Able to work flexible working hours / shifts / evening / weekends to meet the demands of the Trust Outpatient Service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston Hospital

Warrington Road

Prescot

L35 5DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Support the co-ordination and administration of all aspects of the Cwm Taf Morgannwg UHB IPFR panel including taking notes of the panel meetings and preparing outcome notes and letters for the IPFR lead, ensuring there is an appropriate audit trail on the decisions making of the IPFR panel.
• Responsible for ensuring that IPFR & PAR requests are dealt with in a timely equitable and effective manner, ensuring the administration of the requests adheres to the All Wales policies in terms of process including time scales and acknowledgements etc.
• Review all IPFR applications, prior approval (Non Contracted Activity) requests and requests for treatment abroad to ensure that agreed processes within the policy are adhered to, including timescales, record keeping etc. This will include ensuring all documentation is completed, requesting information and supporting documentation as required either as identified by the post holder or by the IPFR lead.
• Provide advice and support to internal and external colleagues on the IPFR process, prior approval (Non-Contracted Activity) process, treatment abroad, and on individual IPFR, prior approval cases as required.
• Be responsible for ensuring systems and processes are in place to monitor IPFR in line with internal and external quality standards, including the management of the IPFR database.

In addition if Katie Games is unavailable, please contact:

Claire Tynan- Preece: Commissioning Manager: [email protected]

Person Specification

Qualifications/Knowledge

Essential

• Educated to a degree level or suitable, relevant experience.
• Specialist knowledge of the Individual Patient Funding Requests Policies and processes, acquired through training and short courses to postgraduate Diploma level equivalency.
• Knowledge and understanding of the NHS in Wales and England and its commissioning, contracting and clinical governance processes.
• Knowledge and understanding of the current social and economic climate and the pressures faced by public sector organisations.

Experience

Essential

• Experience of providing and receiving highly complex, sensitive and contentious information
• Experience of dealing with sensitive enquiries from patients, relatives and clinicians and of communicating difficult news.
• Experience of partnership working with other agencies across the health & social care sectors
• Experience of committee work including preparation of agenda, collation of reports and minute taking
• Handling highly confidential and sensitive information

Skills

Essential

• Confidence to deal with staff at all levels Experience of a range of work procedures and practices
• Prioritisation of work and delivery to challenging deadlines

Desirable

• Welsh language speaking/listening skills at Level 3 or above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Ynysmeurig House

Navigation Park

Mountain Ash

CF45 4SN

United Kingdom

Employer's website

https://joinctm.wales/ (Opens in a new tab)

Job description

Job responsibilities

KEY DUTIES

• To establish, maintain and develop professional working relationships with colleagues.
• Follow all agreed Quality Assurance Mechanisms in operation and contribute generally to the establishment and development of a quality service.
• Adhering to policies and procedures including standing financial instructions and orders.
• Participate in the Trusts Development Review Appraisal process and, with line management, objectives and development plans. All staff are entitled to participate in the Review Process and, with their manager, are jointly responsible for the completion of agreed actions.
• The Trust is keen to ensure the health and safety of patients, staff and visitors. All staff are responsible for complying with the Health and Safety at Work Act 1974 and ensuring no-one is affected by individual acts or omissions.
• The Trust aims to be a place in which people can work and study free from discrimination. All staff, patients and visitors are required to comply with the Trusts Equal Opportunities Policy.
• To be aware of, and responsible to, the changing nature of the Trust and adopt a flexible and pro-active approach to work.
• To personally contribute to the health promotion strategies both internally and externally.
• All staff are required to be familiar with the arrangements for safeguarding children, young people and vulnerable adults and support the organisation in promoting the welfare of children, young people and vulnerable adults.
• Staff working directly with children, young people and vulnerable adults will have a responsibility to ensure safeguarding and promoting their welfare forms an integral part of their duties.
• Staff who come into contact with children, vulnerable adults, parents and carers in the course of their work and/or have access to records will have responsibilities to safeguard and promote the welfare of children, young people and vulnerable adults.
• Staff who come into contact in the course of their duties, with parents, carers or other significant adults or children, young people and vulnerable adults should always be mindful of safeguarding and promotion of the welfare of these individuals.
• Staff will be trained to a level appropriate to their responsibilities in this respect in line with the current KSF post outline and the ongoing PDR process.
• All employees have a personal contribution to reducing healthcare-associated infections (HCAIs). Staff must be compliant with all measures known to be effective in reducing HCAIs and be familiar with the Trusts Infection Control Policies. All staff are required to attend a mandatory training session on infection prevention and control and be updated according to their area of employment.
• Infection Prevention and Control is everyones responsibility. All staff, both clinical and non-clinical, are required to adhere to the Trusts Infection Prevention and Control Policies and make every effort to maintain high standards of infection prevention and control at all times thereby reducing the burden of Healthcare Associated Infections including MRSA and Clostridium Difficile in accordance with the Hygiene Code - Code of Practice for the Prevention and Control of Healthcare Associated Infections (DH 2008)CLINICAL & PROFESSIONAL RESPONSIBILITIES
• Adhere to relevant code of practice of professional body.
• Registered practitioners who are non-medical prescribers are accountable for their prescribing activities by ensuring they are aware of their Professional accountability and any restrictions or special considerations in their prescribing practice.
• Maintain and utilise advanced clinical skills to analyse and interpret history of illness, presenting symptoms and physical findings to enable diagnosis, planning and treatment of the patient.
• To implement nursing care as per care plan as discussed with the Team Leader and to make accurate observations of the physical, mental, social conditions of the patient and / or carer and report these back to the Team Leader.
• To implement care based on research and from any post registration course undertaken.
• To develop competency in wounds care.
• The administration of drugs should be undertaken in line with Trust Policies and Procedures and in following the NMC Guidelines for administration of Medicines Act 1992 and Misuse of Drugs Act 1991ADMINISTRATIVE RESPONSIBILITIES
• Ensure patient records are kept up to date and accurate and recording is done in line with Trust policies and proceduresTEACHING & TRAINING RESPONSIBILITIE
• To support the development of junior staff through clinical supervision and mentoring.
• To attend mandatory training, including Safeguarding training according to Trust and local policy.
• To demonstrate a commitment to personal continuing education.RESEARCH & AUDIT
• To participate in any research undertaken in the unit.
• To actively assist in the Departments Audit ProgrammeLINE MANAGEMENT/SUPERVISORY RESPONSIBILITIES
• To act as preceptor /mentor to new members of staff, facilitating the achievement of their competencies throughout their preceptorship/orientation period in close collaboration with the ward manager and the nursing team
• To act as mentor to pre-registration nurses and other students/visitors to the ward ensuring that support and instruction is provided as appropriate.

Person Specification

Our Values

Essential

• We are Kind
• We are Open
• We are Inclusive

Qualifications

Essential

• 1st Level Registered Nurse (degree/diploma)
• Current NMC Registration
• Evidence of continuing professional development

Knowledge and Experience

Essential

• Able to demonstrate knowledge of NMC professional standards for practice contained within the code
• Experience of working in a clinical environment
• Understand requirements for NMC professional Revalidation
• Experience of working within a multi-disciplinary team
• An understanding of national, regional and local NHS issues
• Experience of providing and receiving complex, sensitive information

Skills

Essential

• Excellent communication skills with the ability to network and build relationships at all levels
• Effectively prioritises and co-ordinates own workload
• Ability to de-escalate complex situations
• Ability to communicate effectively (written, verbal and non verbal communication) with patients/relatives and carers and all members of the multi-disciplinary team
• Awareness of the need for confidentiality at all times
• Computer literacy e.g. experience of electronic patient record

Other

Essential

• Frequent moderate effort for several short periods of time such as manual handling of patients and equipment
• Frequent concentration required for drug calculation and administration
• Dealing with frequent interruptions and competing demands
• Ability to work within highly distressing or emotional circumstances e.g. end of life care
• Ability to communicate distressing information
• Ability to communicate in a challenging environment
• Able to carry out direct clinical care as required on ward or department
• Potential blood or body fluids exposure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

St Helens Hospital

Marshalls Cross Road

St Helens

WA9 3DA

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To assist in the provision of a high quality Molecular Diagnostics service across six acute NHS Foundation Trust Hospitals across Surrey, Sussex and Berkshire.To deliver the highest quality service in a comprehensive, efficient and cost effective manner.To be responsible for the day to day provision of services and ensure services within their remit are delivered to the highest standard.To support the Specialty Lead in the development of new services and the ongoing improvement of existing services.To deputise for the Specialty Lead in overseeing provision of the routine service, providing operational guidance and support for junior laboratory staff on as necessary.To manage the junior staff in the Molecular Diagnostic department.To teach and train staff in the discipline of Molecular Diagnostics, oversee their competency skills and ensure that these are maintained to the standards appropriate to their skill set.To contribute to UKAS submissions for the Department and ensure processes conform to the standards required in the Quality Management System (QMS) in order to maintain UKAS accreditation ISO15189:2022.To be aware of current and developments in professional standards and national policies that pertain to the delivery of Molecular Diagnostics services.

Person Specification

Qualifications

Essential

• Degree in biological science subject
• Higher degree or qualification in relevant specialism or equivalent extensive laboratory experience in a similar role/environment
• State registration with HCPC, either BMS or Clinical Scientist
• Evidence of Continuous Professional Development

Knowledge

Essential

• Knowledge and understanding of molecular techniques and its use in clinical diagnostics
• Experience of working in a relevant NHS laboratory
• Experience & knowledge of duties required to support senior lab staff gained by experience in a similar role
• Experience in working with a quality management system
• Experience of managing junior staff
• Experience in developing laboratory processes
• Experience in critically evaluation and validating new laboratory processes
• Experience in assessing diagnostic results and authorizing.
• Ability to write and develop Standard Operating Procedures
• Experience in training and supervising laboratory staff
• An understanding of budget management

Desirable

• Experience in recruiting staff
• Track record of developing clinical service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Royal Surrey NHS Foundation Trust

Guildford

GU2 7XX

United Kingdom

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for further details of the job role.

Person Specification

Qualifications

Essential

• Administration/ Customer Care or acquired equivalent experience
• GCSE or equivalent in English and Maths, grades A-C

Knowledge

Essential

• Experience of using Microsoft Office, including Word and Excel
• Experience of working in a healthcare setting
• Experience of handling patient/customer queries

Desirable

• Understanding of patient priorities and performance targets related to appointments and waiting times
• Experience of working in a multidisciplinary team

Previous Experience

Essential

• NHS Admin Experience
• Experience of scheduling outpatient appointments and/or admissions
• Experience of working with patients and providing information regarding their appointments or treatment team

Desirable

• Understanding of patient priorities and performance targets related to appointments and waiting times
• Experience of handling complaints

IT Skills

Essential

• Experience of using full range of IT systems including accurate data entry, typing and checking skills
• Ability to use own judgement to resolve problems and queries competently, including those of a sensitive and confidential nature

Abilities on Systems and process

Essential

• Experience of using patient data systems.
• Experience on following standard operating procedures on hospital processes and systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Berkshire NHS Foundation Trust

Address

Royal Berkshire Hospital

Craven Road

Reading

RG1 5AN

United Kingdom

Employer's website

https://www.royalberkshire.nhs.uk/ (Opens in a new tab)