Job description

Job responsibilities

Please see attached the job description and person specification for more information about this role.

Person Specification

Qualifications

Essential

• Nursing Associate Foundation Degree
• On-going registration with the NMC.
• Evidence of Continued Professional Development that supports clinical practice

Knowledge

Essential

• Can demonstrate an understanding and knowledge base of mental health conditions and their treatments.
• Can demonstrate a working knowledge of physical health conditions and the complications that this can cause to patients experiencing mental ill health.

Skills

Essential

• Excellent communication, listening, decision-making and problem solving skills.
• Developed clinical skills with a clear ability to understand new concepts and ideas in clinical practice.
• Can provide evidence of recent continued professional development within the scope of nursing.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Lancashire & South Cumbria NHS Foundation Trust

Address

Kirkstone House

Kendal

LA9 7RG

United Kingdom

Employer's website

https://www.lscft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The purpose of this post is to provide clinical and managerial support to the Theatre Manager in the development, implementation and co-ordination of high-quality patient care within the theatre area.

To demonstrate BCUHB values in own practice and embed them in theatre culture.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and/or Knowledge

Essential

• NMC/HCPC registration
• Extensive experience in theatre clinical practice
• Teaching and assessing qualification
• Practice supervisor/assessor course
• Understanding of NatSsips and LocSsips relating to theatre

Desirable

• Degree in relevant clinical/ professional topic
• Postgraduate study at masters level
• ALS/PLS
• Post graduate management qualification

Experience

Essential

• Evidence of experience in management
• Evidence of leadership experience
• Evidence of working with/ facilitating junior staff and student development
• Evidence of advanced clinical knowledge
• Good understanding of issues relating to evaluation of care planning and assessment
• Evidence of resource management
• Experience of staff selection and workforce planning

Desirable

• Understanding of human resources policy
• Experience of undertaking audit/research and setting of standards

Aptitude and Abilities

Essential

• Ability to work independently or as part of a team
• Ability to deal with multi faceted problems in a stressful environment
• Able to be pro-active and re-active
• Good role model
• Highly motivated- both personally and professionally
• Comfortable with, and committed to team based working
• Empathic, compassionate and diplomacy
• A real desire to achieve goals through integrating the work of team members

Desirable

• IT skills

Values

Essential

• Can show demonstrate evidence of adherence to BCUHB values

Desirable

• Ability to Speak Welsh

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Ysbyty Llandudno

Hospital Road

Llandudno

LL30 1LB

United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Job description

Job responsibilities

Reception and admin duties. Including a wide and varied work schedule.

Must be flexible, hard working, and eager to learn and progress.

Person Specification

Qualifications

Essential

• GCSE or Equivalent grade C

Desirable

• Previous reception experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

St Luke’s Surgery

Address

Radford Health Centre

Ilkeston Road

Nottingham

NG7 3GW

United Kingdom

Employer's website

https://www.stlukessurgery-nottingham.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached the job description and person specification for more information about this role.

Person Specification

Qualifications

Essential

• NVQ Level 3/Diploma in Health & Social Care

Knowledge

Essential

• Knowledge of working with individuals with complex mental health issues including co - mobilities such as substance use.
• Understanding of how community networks and peer support can benefit recovery
• Understanding of safeguarding both children and adults.
• Understanding and knowledge of recovery assets in the community.

Experience

Essential

• Experience of working with a wide ranging and diverse client base, along with various professionals from other services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lancashire & South Cumbria NHS Foundation Trust

Address

L7F9 L4723 Community Living Skills Team (25-65)

Rawtenstall

BB4 6SL

United Kingdom

Employer's website

https://www.lscft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Data Quality/Patient Information

• To investigate and correct any discrepancies found on IT systems relating to patient information.
• Produce accurate reports for daily SitRep in accordance with the required weekly deadlines.
• To be responsible for ensuring med fit list is up to date and accurate.
• To ensure that Data Protection Act is complied with through correct usage.
• Request reports from the information department on wards/Trust length of stay etc.
• Obtain and disseminate information for example discharges/packages of care start dates to ward areas.
• Provide support to the Team Lead in the design, production and distribution of documents, reports, resources and leaflets.
• To participate in departmental audit/surveys as required.

Communication:

• To act as a central liaison and information point of the team for internal and external multidisciplinary staff, patients and relatives. This will involve dealing tactfully, diplomatically and sensitively with patients who may be distressed, hostile or verbally aggressive or have difficulty understanding due to disability or illness. It will also require the ability to make judgements as to priority and equality of appointments, and to resolve problems.
• To deal with all queries in an efficient and courteous manner using judgement and prioritisation skills.
• To develop and maintain effective working relationships with clinical and managerial staff within the team.
• To work with colleagues to ensure that relevant information is disseminated effectively and appropriately to staff across the team in a timely manner.
• To take clear and accurate messages and ensure prompt delivery to the appropriate person.
• To process all incoming and outgoing staff and patient correspondence in a timely and effective manner.
• To process mail for the team responding as necessary/appropriate.

Planning and Organisation

• To plan, organise and prioritise own workload on a day-to-day basis and for longer-term departmental projects.
• To work in accordance with all departmental and Trust policies and procedures.
• To provide clerical support to the team including maintaining the filing system, undertaking photocopying, organising team meetings and taking minutes and some typing of correspondence and documentation.
• To report and record any equipment faults / repairs to relevant departments e.g. IT, Facilities etc. To follow up outstanding issues.
• To be aware of and contribute to the management of Health and Safety in relation to the working environment.
• Review complaints arranging for notes to be available for the Team Lead.
• To comply with the Access to Records and Data Protection Act and maintain strict patient confidentiality.
• Manage the calendar for room bookings for meetings, groups etc. To report all accidents, incident and complaints in accordance with Trust Policy.
• Report any non-clinical accident or incident involving admin personnel or a member of the public is in line with policy, completing documentation in the correct time frame. Alerting the Senior staff/ Management to any risks that need urgent attention.

Training & Development

• To assist in new staff induction.
• To be available on request to assist or train discharge coordinators on the use of the computer system.
• To attend mandatory training sessions as determined by the Trust.
• To maintain up to date training records for all staff.
• To participate in personal objective setting and review including the creation of a personal development plan.
• Maintain equipment inventory.

Finance

• To support the team in identifying and implementing efficiency savings within team.
• To control the stock of stationery and ward supplies and re-order when necessary.

Effort

• Job requires keyboard/VDU use for most of the working day, with the requirement to sit for long periods at a time.
• There may be frequent interruptions to concentration by staff and patient queries. Prolonged concentration may occasionally be required for specific projects.
• Occasional necessity to work under pressure to meet deadlines or during busy periods.
• Job requires dealing with people with physical, sensory or learning disability who may have difficulty in understanding or communicating, on a regular basis.
• There is exposure to verbal aggression either face-to-face or on the telephone, on an occasional basis.

For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached.

Person Specification

Experience and Knowledge

Essential

• Experience of working within the NHS, Private Sector or Local Authority
• Experience of working in an environment dealing with highly confidential data
• Evidence of good problem-solving skills; ability to think laterally and creatively under pressure.
• Experience in gathering, analysing and maintaining accurate data

Qualification(s) and Professional Training

Essential

• GCSE Grade C, or above/equivalent in English Language and Mathematics
• Work to intermediate standard PowerPoint Excel Database management

Skills and Abilities

Essential

• Evidence of good interpersonal skills with a wide range of people in a variety of situations and settings
• Clear and concise communication skills both orally and in writing.
• Ability to work on own initiative and as part of a team
• Knowledge of Microsoft Office products
• Willing and able to learn new skills
• Flexibility of approach- able to respond to competing pressures elsewhere in service
• Ability to communicate difficult or sensitive information to people who might be anxious or upset
• Ability to use negotiation skills to reach shared goals
• Recognises own limitations and how to escalate issues and situations

Personal Qualities

Essential

• Maintain professional manner and appearance and personal accountabilities
• Work as a team member
• Ability to work under pressure and respond to positively and appropriately
• Able to self-motivate
• Effective time management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

George Eliot Hospital NHS Trust

Address

George Eliot Hospital

College Street

Nuneaton

CV10 7DJ

United Kingdom

Employer's website

http://www.geh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For more information on this role please see the attached job description and person specification. This will give you a better overview of the job role and requirements.

Person Specification

Qualifications

Essential

• MBBS or equivalent
• At least one year in psychiatry, with experience in Child and Adolescent Psychiatry
• A minimum of 2 years full time post graduate training (its equivalent gained on a part time basis) or equivalent experience and competencies
• Full GMC registration
• At least 2 years clinical experience in Foundation Training programme or equivalent
• Knowledge and experience of working in the NHS.
• Ability to participate teaching departmental teaching programme and clinical governance activities

Desirable

• Knowledge of wider health debate and NHS Structures, and current media issues.
• Intermediate Life Support training (ALS/APLS/ATLS)
• Other related post graduate qualification
• Completed full foundation training.
• Demonstrate participation in audit and research
• Demonstrate ability of understanding of the principles of service improvement.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Coventry and Warwickshire Partnership Trust

Address

Parkview

Moseley

Birmingham

B13 8QE

United Kingdom

Employer's website

https://www.covwarkpt.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For more information about this job role please the attached person specification and job description.

• Obtain and record consent from clients at each contact in accordance with Trust Policy.
• Document all patient and professional contact in line with legal frameworks
• Carry out audits on nutritional intervention and progress using outcome measures.
• Work with the facilities department to ensure adequate access to nutritionally appropriate diets in line with patient clinical need.
• In collaboration with colleagues plan and deliver training and development to meet needs identified and act as a resource for specialist information where required.
• Participate in service development, audit, pathway development and ongoing training needs of the clinical teams.
• Network and develop working relationships with relevant staff, liaising closely with professional colleagues to ensure the delivery of excellent quality services.
• Provide clinical supervision for dietitians and students as required.
• Work with other dietitians within the Trust and externally to raise the profile of the dietetic profession and promote the dietetics workforce.

Person Specification

ESSENTIAL

Essential

• Demonstrable ability to meet the Trust's Values
• BSc in Dietetics or equivalent
• Registered with Health and Care Professions Council
• Active continuing involvement in appropriate CPD
• Articulate with good verbal and written communication skills
• Ability to communicate effectively with patients in one to one or group settings.
• Able to convey highly complex, sensitive or contentious information (eg. challenge weight manipulation, communicate need for inpatient treatment) to patients, carers/families and a wide array of other professionals within and outside of the NHS, where there may be complex family and organisational systems.
• Knowledge of the theory and practice of evidence-based treatment
• Good interpersonal, dietary counselling and motivational skills.
• Team building skills
• Knowledge and skills in multidisciplinary team working with complex clients
• Awareness and understanding of ethical issues that arise in this area of work.
• Ability to manage and have good insight into the personal emotional impact of working with unpredictable levels of high emotional distress and psychological trauma amongst the client group being served.
• Ability to maintain a calm and professional stance in the face of highly emotive and distressing problems, verbal abuse and potential threat of physical violence.
• Knowledge of safeguarding and child protection procedures
• Ability to manage time effectively, managing a caseload and prioritising on a basis of need.
• IT skills, for recording work activity, for searching databases and the internet, for word processing and preparing presentations and for using email and intranet systems.
• Significant recent clinical dietetic experience including relevant training and experience within eating disorders and CAMHS and able to manage a caseload of patients with complex needs.
• Evidence of CPD in a range of clinical settings relevant to this post.
• Experience of working as an integral member of the MDT
• Able to be flexible and adapt to the changing needs of the service.
• Able to demonstrate leadership in dietetics for specialist area.
• Able to deal with distressed patients, carers/families.
• Able to reflect and critically appraise own performance.
• Committed to client centred, non-discriminatory practice

Desirable

• Relevant postgraduate continued professional development and significant evidence of clinical dietetic experience.
• BDA (and learning disabilities group) membership
• Experience of organising and providing training for other health professionals

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Coventry and Warwickshire Partnership Trust

Address

Parkview

60 Queensbridge Road

Birmingham

B13 8QE

United Kingdom

Employer's website

https://www.covwarkpt.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The postholder will be responsible for participating as a key member of the admin service team by providing an efficient, customer-focused administrative service. This will support the clinical team(s), patients and their carers who access the services and ensure the smooth day-to-day running of the work environment.

To be responsible for all areas associated with the administration of patientappointments, including paper and electronic records systems. To ensure the delivery of the quality strategy within the designated area incorporating establishment of systems and processes.

Answering telephone calls, receive and process incoming and outgoing telephones calls, taking messages and responding appropriately to maintain effective communication channels.

Sorting and distribution of mail to all departments.

Assisting with the collection of data and statistics to produce standardised computer generated reports and/or statistical information for managers as and when required.

Maintain filing systems and other records as required ensuring they are up to date and accurate and implement changes to systems and procedures as directed.

To participate in meetings as required. To ensure a professional approach to work maintaining confidentiality throughout.

Generally monitor security within the building.

Report any incidents or accidents in accordance with Trust Policy.

Staff may be required to work from other bases within the organisation.

Person Specification

QUALIFICATIONS:

Essential

• GCSE or NVQ2 or equivalent experience

Desirable

• Customer Service Qualification

SKILLS:

Essential

• Standard keyboard skills

Knowledge/Experience

Essential

• IT literate
• Proven experience of word processing, spreadsheet, and email software
• Experience of using patient administration systems
• Experience of general administration office skills - filing, photocopying, faxing, note taking
• Experience of working to conflicting demands and work effectively within teams
• Ability to work in a confidential and sensitive manner.
• Experience of handling cash/raising invoices relating to patient charges
• Ability to plan, prioritise and schedule own work.
• Good organisation skills
• Ability to work without supervision.
• Able to work flexibly in accordance with service needs.
• Effective communication and interpersonal skills including telephone skills and face to face communication

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Litherland Town hall/Various

Hatton Hill Road

Litherland

L21 9JN

United Kingdom

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Act as a first point of contact, providing customer services for patients, carers, staff, public, internal, and external customers, maintaining patient confidentiality at all times.

Ensuring appointments are organised and patients arrived in on time using the patient administration system to effectively utilise clinical time, including identifying and re-prioritising appointments.

Contribute to the processing of all forms of incoming and outgoing mail.

To be able to work without direct supervision, prioritising own workload to assist in the smooth running of the clinical services.

Demonstrate working practices to new staff as part of the induction process.

Recognise and assist as part of the team with the management of medical emergencies should they arise.

To escalate any issues or problem areas to senior colleagues within the team(s) as appropriate. Complex enquiries should be escalated according to locally agreed procedures.

Observe a personal duty of care in relation to equipment/resources.

To work in a flexible manner when cover is required, to support and maintain service delivery.

Have an awareness of the Trust complaints procedure which will include defusing potential complaints or conflict and escalating appropriately as necessary.

Contribute to any changes in procedures and implement procedures for the service.

Communicate appropriately and sensitively with patients and carers recognising the need for alternative methods of communication to overcome distressing situations, physical and learning disabilities, visual or hearing impairments, dementia, challenging behavior, cultural background, and preferred ways of communicating. This may include requesting the services of a translator.

Provide statistical information as required for audit purposes.

All post holders will agree to Commit to the vision of supporting Mersey Care in becoming a leading organisation in the provision of community services, mental health care, addiction services and learning disability care, and in doing so fully utilise their skills and experience to support the objectives of the Trust.

Person Specification

Qualifications

Essential

• GCSE or NVQ 2 or equivalent experience

Desirable

• Customer Service Qualification

Skills

Essential

• Standard Keyboard Skills

Knowledge / Experience

Essential

• IT Literate
• Proven Experience of Word Processing, Spreadsheet & email software
• Experience of using patient administrative systems
• Effective communication and interpersonal skills including telephone skills and face to face communication
• Experience of general administration office skills - filing, photocopying, faxing, note taking
• Experience of working to conflicting demands and work effectively within teams
• Ability to work in a confidential and sensitive manner
• Ability to plan, prioritise and schedule own work
• Able to work flexibly in accordance with service needs
• Experience of handling cash/raising invoices relating to patient charges
• Good organisational skills
• Ability to work without supervision

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Curzon Rd Medical Centre

Curzon Road (but may vary)

Southport

PR8 6PL

United Kingdom

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for a Registered General Nurse (RGN) with a passion for delivering outstanding care.

You'll be working 42 hours a week (Days 07:30am 20:00pm and Nights 19:30pm 08:00am including alternative Weekends) at The Daley Care Centre.

The Daley Care Centre is a specialist Neurological Complex Care service in Sheffield, dedicated to supporting individuals with high nursing needs, Acquired Brain Injury (ABI) and complex neurological conditions.

Experience in complex care such as Stoma Care, Spinal Injuries, Tracheostomy care, Suctioning, Catheter Care and Enteral Feeding is desirable in this role.

Our dedicated team of registered nurses, support workers, and in-house therapists work together to deliver comprehensive care and support with measurable outcomes.

The Daley Care Centre is located in the beautiful, tranquil countryside setting of Deepcar just 10 minutes outside of Sheffield city centre. It provides a warm, homely setting with all of the on-site equipment and facilities needed to offer complex medical care to individuals with a wide range of conditions.

Your Day-to-Day

• Produce outstanding written reports based on your nursing assessments and observations
• Work closely with the management team to develop the service, audit, and improve quality
• Attend all training and engage in CPD to further knowledge & promote nursing
• Under NMC guidelines, ensure that individual care plans are complete & maintained collectively with residents, relatives and other healthcare professionals.
• Administer prescribed medicines with Healthcare procedure and Healthcare Commission guidelines.

• Open, compassionate, honest & resilient
• A Registered Nurse with a current Pin Number
• Capable to maintain documentation and undertake audits
• Well informed of the Mental Health Act 1983 & have an understanding of latest nursing practices
• Able to deputise in a clinical lead role
• Focused on patient recovery to monitor, manage & reduce risk
• Helping to empower & support service user independence.

• £22.50 Per Hour
• Strong career progression opportunities within the region, including into management roles
• RCNi membership Monthly reflective practice, support with revalidation & CPD opportunities
• Expert clinical supervision & peer support
• Employee referral scheme
• Pension scheme
• Cycle to Work scheme & employee discount savings.

What next?

If you care about making a difference we want to talk to you.

Click the button to apply

Person Specification

General Requirements

Essential

• Please refer to job description above

Desirable

• Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cygnet Health Care

Address

Sheffield

S362QE

United Kingdom

Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Act as a point of contact, receive and direct patients and visitors on arrival, providing reception services for patients, carers, staff, public, internal, and external customers.

Sort and prioritise incoming queries in line with the written guidance.Respond to all telephone, e-mail and general enquiries ensuring that appropriate messages are emailed, or action is taken, escalating enquiries as and when required.Provide demographic details of cases when requested.Liaise with colleagues at all levels both within the team and across other agencies and in other organisations to request and compile health information in a timely manner.Responsibility for arranging clinics, booking appointments and associated data entry including the retrieval and maintenance of electronic patient records.Responsibility of creating new records and discharging records on the electronic records system.Ensuring the maintenance of the referral pathway process following Service procedures including liaison with other agencies and seeking consent as necessary.Input patient sensitive/confidential information onto patient administration system ensuring accuracy, updating information as appropriate.Record accurate and timely contact notes with patients on electronic record in line with Trust record keeping policy.The post holder will propose any necessary changes of local protocols to aid service improvement, and to ensure that all standard operating procedures and guidance documents are kept up to date.Maintain appropriate supplies for the team, being responsible for all necessary ordering of supplies/ equipment.Produce statistics, documents and reports using various computerised systems as appropriate for example data relating to key performance indicators.To highlight any operational concerns regarding administrative systems so that they can be reviewed.Work closely with clinical and operational teams to ensure that rotas are up to date and shared with the appropriate person.Participate in all necessary mandatory and targeted training to update skills and knowledge.Maintain comprehensive electronic health records as per standard operating procedures.Deal with all communications/correspondence confidentially as per Information Governance Policy and information sharing guidance.Supervision of other administrative support staff.To ensure the creation of new clinical records.Facilitating and contributing to meetings including booking meeting rooms, arranging refreshments, taking, and circulating notes and agendas as necessary. Meetings include but not limited to MDT meetings and service / team meetings.Support diary management as required. To work with others to plan ahead and manage diary commitments ensuring equal balance and best use of time for meeting commitments.To participate and be engaged in service improvement initiatives/ activities to enhance quality of patient care. For example, participation in task and finish groups. The post holder shall as necessary, provide cover for and undertake duties of absent colleagues.The post holder shall follow all the policies and procedures of the organisation.

Person Specification

Qualifications

Essential

• NVQ Level 3 in Business Administration or equivalent
• Educated to GCSE standard or equivalent

Desirable

• OCR or equivalent
• Customer Service Qualification

Knowledge/Experience

Essential

• IT literate
• Proven experience of word processing, spreadsheet, and email software
• Experience of using patient administration systems
• Effective communication and interpersonal skills including telephone skills and face to face Communication
• Experience of general administration office skills - filing, photocopying, faxing, note taking
• Experience of working to conflicting demands and work effectively within teams
• Ability to work in a confidential and sensitive manner
• Ability to plan, prioritise and schedule own work
• Able to work flexibly in accordance with service needs
• Ability to develop databases
• Computerised information systems

Desirable

• Demonstrable knowledge of supervising other secretarial/administrative staff

Skills

Essential

• Keyboard / Word Processing / Data input
• Good communicator (verbal/written)
• Good organisational and interpersonal skills
• Ability and willingness to travel across the Trust

Values

Essential

• Continuous improvement - committed to making improvements to our services for the benefit of all
• Accountability - taking ownership to anticipate, develop and deliver high quality care
• Respect - how we treat others in an inclusive and supportive way
• Enthusiasm - demonstrate our passion and pride for what we do and how we do it
• Support - actively supporting others with compassion and courage

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Knowsley Resource & Recovery Centre

Warrington Road (Whiston Hospital site)

Prescot L35 5DR

L34 1PJ

United Kingdom

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Document and Record Management

• Process, scan and code incoming clinical correspondence including hospital letters, discharge summaries, ambulance notifications and out of hours reports.
• Review correspondence and ensure documents are attached to the correct patient record.
• Code or free text clinical information on to the patient record.
• Assign documents to the appropriate clinician or administrative team promptly and accurately.
• Identify urgent, abnormal or clinically significant information and escalate in accordance with practice procedures.
• Liaise with clinical staff to clarify documentation queries and ensure appropriate actions are completed.
• Maintain accurate patient records using practice workflow and clinical systems.
• Process incoming and outgoing patient records in accordance with NHS and practice procedures, ensuring records are transferred, received and managed accurately and securely.
• Monitor workflow queues to ensure correspondence is processed within agreed timescales.
• Deal with queries relating to correspondence management and document processing.

Referral Administration

• Complete and submit referrals to secondary care, community services and external providers, ensuring all supporting documentation is accurate and complete.
• Take ownership of referrals from initiation through to completion.
• Monitor referral progress, including rejected referrals, requests for further information and provider responses.
• Liaise with clinicians to obtain information required to support referrals.
• Provide patients with information regarding referral pathways, appointments and progress where appropriate.
• Ensure all referral activity, communications and outcomes are accurately documented and filed within the patient record.
• Support the practice in achieving referral processing targets and standards.

Insurance and Third Party Requests

• Manage insurance reports, medical reports and third-party documentation requests in accordance with practice procedures and relevant legislation.
• Ensure documentation is completed accurately and within agreed timescales.
• Support patients and staff with queries relating to access to medical records, consent and permissions.
• Maintain accurate records of requests, actions and outcomes.
• Escalate complex or sensitive requests to the appropriate manager or clinician.

Statutory and Contractual Support

• Support the management of requests for information, reports and returns relating to the practice's statutory and contractual obligations.
• Assist with administrative processes required to support regulatory, contractual and operational requirements.
• Undertake any other reasonable duties requested by the management team in support of the practice's business operations.

Person Specification

Experience

Essential

• Minimum of 2 years experience working in an administrative role.

Desirable

• Experience of working in primary care.
• Competent using Systmone.

Qualifications

Essential

• GCSEs, or equivalent qualifications, in English and Mathematics.
• Competent IT skills, including the use of Microsoft Office applications.

Desirable

• Relevant healthcare or NHS administration training.
• Experience of medical terminology.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oakwood Lane Medical Practice

Address

2 Amberton Terrace

Gipton

Leeds

West Yorkshire

LS8 3BZ

United Kingdom

Employer's website

https://www.oakwoodlanemedical.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB PURPOSE:

To provide excellent, confidential and professional service to patients and clinical staff, to ensure the smooth running of reception.

MAIN DUTIES AND RESPONSIBILITIES

• Greet patients and visitors/health professionals in a courteous and professional manner.

Person Specification

Experience

Essential

• Practical experience of working with others
• Experience of using own initiative/multi tasking
• Experience of excellent customer service
• Practical experience of computerised recording systems

Desirable

• Experience of working within a General Practice Reception environment

Qualifications

Essential

• Good standard of general education
• GCSE English

Desirable

• Appropriate qualification in medical reception eg AMSPAR or NVQ in Customer Service
• GCSE Maths

Skills and Behaviours

Essential

• Excellent communication skills (Written and Oral)
• IT skills
• Time Management and the ability to work to deadlines
• Negotiation and conflict management
• Problem solving skills
• Interpersonal skills
• Planning and organising
• Performing under pressure/ ability to remain calm, controlled and professional
• Adaptability
• Ability to make yourself compatible within the Team, and work effectively as a team member.
• Self motivated/resourceful
• Flexibility/available to work flexible hours demanded by the job
• Confidentiality, integrity and honesty

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Much Wenlock and Cressage Medical Practice

Address

Kingsway Lodge

King Street

Much Wenlock

Shropshire

TF13 6BL

United Kingdom

Employer's website

https://www.muchwenlockandcressagemp.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Ability to travel efficiently around the Bay is important in order to carry out your duties (e.g. Full driving licence and vehicle).

Full vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

Person Specification

Qualifications and training

Essential

• Trained Phlebotomist
• Good general education

Knowledge and experience

Essential

• Excellent communication and interpersonal skills
• Basic IT skills / ability to use ICE electronic system
• Ability to maintain accurate written records

Specific Skills

Essential

• Previous experience of working in the home environment
• Manual dexterity for collection of blood samples from patients

Desirable

• Broad range of simple nursing procedures eg. Venepuncture, BP monitoring

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Kings Ash House

Kings Ash Road

Paignton

TQ3 3XZ

United Kingdom

Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for further details of the job role.

Person Specification

Qualifications

Essential

• BSc Hons in Audiology or Equivalent
• Practical competency qualification (e.g. CCC, PTP)

Desirable

• Registration, or evidence of working towards registration

Experience

Essential

• Experience in adult audiology, including assessment, hearing aid fitting and aftercare (including accurate testing and verification of hearing aids through probe mic and / or coupler measurements
• Ability to communicate complex information including relevant technical and / or condition related information to provide patients with a better understanding and allow them to make an informed choice about their health care

Desirable

• Experience of utilising some wider adult rehabilitation skills (e.g. some of the following: tinnitus management/speech testing/CROS fitting/BAHA fitting/non-routine hearing assessment clinics)

Other skills and competencies

Essential

• Competency in all areas of adult assessment and rehabilitation
• Diagnostic audiometric techniques and rehabilitation to BSA/ BAA standards
• IT literacy

Desirable

• Experience of development and implementation of clinical protocol and policy
• Evidence of involvement in audit

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Berkshire NHS Foundation Trust

Address

Royal Berkshire Hospital

London Road

Reading

RG1 5AN

United Kingdom

Employer's website

https://www.royalberkshire.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For a full overview of the Job Description, please refer to the PDF Job Description attached as an additional document to this advert

• Be competent in all aspects of the theatre practitioner role within the scope of either anaesthetics, scrub or recovery
• Run theatre lists both efficiently and competently following policies and procedures
• Participate in all safety procedures including safety briefings and WHIO Safer Surgery checklist, swab needle and instrument counts, management of clinical specimens etc.
• To contribute to effective patient flow by actively progressing patient treatment and safe and timely discharge or transfer
• To communicate effectively (and maintain confidentiality) with patient carers and the multidisciplinary team. To give written and verbal advice and information to patients and carers.
• Work as a skilled member of the perioperative team and be responsible for the assessment of care given to patients within the operating theatre and other areas where an anaesthetic service is required.
• Take responsibility in ensuring the safe, effective and efficient management of allocated resources within the department including assisting with the planning of daily allocation of team members.
• Be responsible for the care and maintenance of all instrumentation, equipment and consumable goods within your designated area. This responsibility will extend to all areas of the service and to inform the appropriate person of any stock/equipment requirements.
• Take appropriate action in regards to faulty equipment as per Trust policy and participate in the ordering and training of new equipment
• Ensure that the department is clean at all times clean and organised with sufficient supplies and equipment which are correctly cleaned, in working order and correctly stored.
• Supervise the work of junior and unqualified colleagues in the assessment of patients and advise appropriately, providing specialist knowledge in assessing and interpreting acute and other patients conditions.
• Support Theatre Managers in developing and reviewing policies and standards for the safe use of equipment and substances hazardous to health in the department

Person Specification

Qualifications and Training

Essential

• Registered Nurse or ODP with current live NMC/ HCPC registration
• Evidence of ongoing professional development
• Attained competencies in Anaesthetics/ Scrub/ Recovery roles

Desirable

• Teaching and assessing qualification (998 or equivalent) or willing to undertake after 2 years post registration (secured a position on this type of course)
• Post basic specialist qualification eg: perioperative modules, Surgical First Assistant

Knowledge and Experience

Essential

• Experience in a perioperative environment within the last 18-24 months
• Experience across a range of surgical specialties

Knowledge/Skills/Abilities

Essential

• Advanced communication skills, verbal & written, to include report writing and record keeping.
• Basic computer / IT skills and expectation to develop these in line with the needs of the service i.e. IHS, Acis, Email use.
• Excellent organisational skills, proven ability to problem solve and remain calm under pressure
• Sound knowledge of the guidelines set out in the NMC/ HCPC code of professional conduct and current issues
• Ability to organise own workload, time management/Basic Problem solving skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bristol NHS Foundation Trust

Address

Trustwide - Bristol & Weston

Upper Maudlin St.

Bristol and Weston

BS2 8HW

United Kingdom

Employer's website

https://www.uhbw.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers

Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).

Person Specification

Education, Training & Qualifications

Essential

• Must be literate - (written and spoken English)

Desirable

• GCSE (or equivalent) English, Maths
• Evidence of recent learning/CPD

Experience & Knowledge

Essential

• Some IT knowledge and skills or the ability and willingness to learn these
• Understanding of Occupational Therapists' and Physiotherapists roles
• Previous experience within a relevant healthcare environment (this could be within the NHS or in a care home setting)

Desirable

• Show an awareness of patient rights
• Experience in a health care in patient setting
• Experience in health care rehabilitation
• Experience of working with people with complex comorbidities

Skills & Ability

Essential

• Must be able to communicate effectively and appropriately at varying levels
• Able to present patient related information, written and orally in a clear and logical manner
• Evidence of working in a team and self motivation

Desirable

• Evidence of dealing with situations under pressure and prioritising and managing time effectively

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust

Address

Royal Derby Hospital

Uttoxeter Road

Derby

DE22 3NE

United Kingdom

Employer's website

https://www.uhdb.nhs.uk/ (Opens in a new tab)