Job description

Job responsibilities

To work under the direction of the Retail Services Supervisor/Manager and assist in the preparation of nutritious and appetizing meals and snacks for staff and visitors, according to planned menu using specified recipes, methods and systems for cook chill catering to the highest possible standards nutritional, temperature, quality, presentation, hygiene and safety and allergen regulations

To be involved in the preparation of all retail and buffet products, adhering strictly to standard recipes, methods and production planning adhered to.

Ensure high standards of food quality from point of purchase to meal preparation, cooking and service, ensuring quality control process throughout.

To operate the electronic tills and the handling of cash

To work within the coffee shop outlet after full training with the barista style machines

To assist in temperature monitoring and recording of all produced meals/foodstuffs and food storage equipment in accordance with standards as laid down in the Catering Departments Policies and Procedures and Hazard Analysis Critical Control Points(HACCP)

Assist with receipt, quality assurance and stock control of goods received into the retail stores. Correct storage and security of goods, adhering to stock rotation practices in accordance with HACCP.

Assist in Hygiene Audits and Cleaning Schedules inspections for your area of work is completed weekly, liaising with the Retail Supervisor to ensure that any remedial work is carried out.

To assist in the general cleaning of crockery and kitchen utensils using the dishwashing machine and by hand when required.

To comply with cleaning schedules as specified

To display a high standard of personal hygiene

Communication

Co-operating with other members of the Catering Team to maintain and improve the present high standard of food service, for staff and visitors

To deal effectively and courteously with colleagues, patients and staff throughout the organisation and members of the public and to deal with customer complaints and concerns with a high level of customer service and passing these onto your supervisor to deal with or for information

Human Resource Management

Attend all relevant training for specified role

Completion of Level 2 Food Safety before commencement

Attend staff appraisals and performance reviews, ensuring that you have input in your personal development plans to maximise your potential to meet the department and Trusts aims and objectives.

To ensure that policies and procedures are followed and adhered to.

Person Specification

Experience

Essential

• Effective interpersonal skills

Desirable

• Industry experience within catering services

Special Skills & Knowledge

Essential

• Able to work with minimal supervision following set procedures.

Desirable

• Flexible approach to work and adaptable to change

Qualifications

Essential

• Level 2 Certificate in Food Hygiene or working towards it

Desirable

• A good standard of literacy and numeracy

Special Requirements

Essential

• Natural & enthusiastic staff member

Desirable

• Knowledge of catering sector

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

CDD Services (Synchronicity Care Ltd)

Address

Darlington Memorial Hospital

Hollyhurst Road

Darlington

DL3 6HX

United Kingdom

Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

In conjunction with the Catering Retail Manager responsible for ensuring retail users are offered a choice or nutritious meals and snacks, appropriate for their health needs and religious dietary requirement whilst ensuring that all national policies relating to NHS Catering are adhered to.

With support from the Catering Retail Manager ability to analyse sales figures and forecasting future sales volumes to maximise profits and knowledge for analysing and interpreting trends to facilitate future planning.

Ensure food service and production complies with all current policies and procedures including Critical Control Point 6 (CCP) within HACCP and control of allergens.

Ensure high standards of food service from point of purchase to meal preparation, cooking and service, ensuring quality control process throughout.

Proactively manage to ensure high standards of cleanliness and working practises are maintained within areas of control to ensure food hygiene regulations are met at all times.

Report promptly and take action to investigate and address food hygiene safety breaches, including the failure of monitoring systems, policies, procedures, equipment and human error.

Provide a safe physical working environment for all staff, patients and visitors within areas.

Ensure equipment is properly maintained and serviced and orders aids via Cardea to maintain staff safety such as clothing and personal protective equipment.

Ensure regular updates are carried out in guidance to the requirements of EHO inspections.

To manage the retail stores ensuring that products are purchased in a timely manner to the correct specification and price.

Ensure effective stock ordering receipting and authorising using the Cardea ordering system.

To ensure that all retail areas including vending are compliant with all CQUIN targets and documented evidence is produced.

Keeping accurate financial records ensuring best value is achieved.

Acting on data from the clerical office responsible for the monitoring of price changes to existing contracts with external suppliers.

In conjunction with the Catering Retail Manager have involvement in developing monitoring systems, policies, procedures to ensure quality control and carrying out risk assessments and action planning to manage risk.

In conjunction with the Catering Retail Manager implement effective management arrangements that ensures SCL/CDDS secures maximum quality and value for money from the Services operated under a Facilities Management agreement

Responsible for the maintenance of the Information Asset Register and be aware of the General Data Protection Regulations (GDPR)

Person Specification

Qualifications

Essential

• Food Hygiene Diploma (Level 3)
• Basic English and maths
• Food Allergens Awareness Certificate

Desirable

• C&G 706/1 and 706/2 or NVQ equivalent
• Member of Hospital Caterers Association (HCA)
• Understanding of the NHS England Food Standards
• Food Hygiene Diploma (Level 4)
• HACCP Level 2 Certification
• Basic English and maths

Experience

Essential

• Experience of supervising staff
• Industry experience and knowledge within the catering sector
• Experience of working in a re-active & pressurised environment
• Experience of pro-activity

Desirable

• Extensive experience in management role
• Retail Marketing Skills ; qualification or experience

Special Requirements

Essential

• Ability to work multisite and have flexibility to needs of the service

Desirable

• Knowledge of catering sector

Special Skills & Knowledge

Essential

• Risk and compliance within the catering sector
• Good numeracy skills and an ability to interpret financial data

Desirable

• Basic keyboard skills (D)
• Risk and compliance within the catering sector
• Good numeracy skills and an ability to interpret financial data
• Previous knowledge of business development
• Knowledge of sustainability factors within the catering industry
• Proficient IT skills including Microsoft Word and Excel
• Understanding of the legal and compliance practices within the catering industry
• Knowledge of Data Protection and Caldicott Principles and demonstrate understanding of confidentiality and the associated legal and policy requirements
• Natural & enthusiastic staff member with ability to motivate and develop staff
• Effective interpersonal skills
• Knowledge of broad public policy direction

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

CDD Services (Synchronicity Care Ltd)

Address

University Hospital Of North Durham

North Road

DURHAM

DH1 5TW

United Kingdom

Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To support and assist the Food Services Supervisor and Food Service Manager in the provision of a highly professional catering service at Darlington Memorial Hospital and to ensure that high quality standards are met at all times

To follow the policies and procedures laid down by the catering services in the day to day operational management of food service and to ensure a high quality and cost effective service

To ensure that food safety and allergen regulations are adhered to at all times.

Provide and maintain a highly customer focused service to all users

Ensure that communication channels are maintained between appropriate staff / visitor / patient groups with regard to patient catering.

Work in a safe manner so that no other persons are put at risk whilst completing the required duties.

Initially deal with any complaints / comments regarding the service in a courteous manner from Trust staff or patients.

Developing staff preferences, promoting flexible working arrangements, and encourage change of working practice following major life changing events.

Person Specification

Special Requirements

Essential

• Natural & enthusiastic staff member

Desirable

• Knowledge of catering sector

Qualifications

Essential

• Level 2 Certificate in Food Hygiene or working towards it

Desirable

• A good standard of literacy and numeracy

Experience

Essential

• Effective interpersonal skills

Desirable

• Industry experience within catering services

Special Skills & Knowledge

Essential

• Able to work with minimal supervision following set procedures.

Desirable

• Flexible approach to work and adaptable to change

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

CDD Services (Synchronicity Care Ltd)

Address

Darlington Memorial Hospital

Hollyhurst Road

Darlington

DL3 6HX

United Kingdom

Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Service Delivery

Provide a full range of admin support to the Facilities Manager/Catering Managers working with minimal supervision.

Deal with telephone enquiries, taking and conveying messages appropriately and redirecting inappropriate calls to support staff.

Operate efficient and up-to-date administrative systems and processes for all office tasks

Maintain accurate and timely data entry to databases to meet service requirements

Prioritise own workload to meet the needs of the Catering service, Facilities Manager and Catering Managers and ensure all deadlines are met

Provide cover for any other member of clerical staff within the Facilities Department

Transmit, electronic mail, photocopy documents and circulate information on behalf of the Facilities Manager/Catering Managers, within Trust and departmental timescales.

Maintain general stationary and controlled stationery stock levels.

Maintain and organise filing and reference systems within the department.

Comply with the Trusts Standing Orders, Policies and Procedures.

Place orders on Trust software (Cardea) for service needs of Facilities, including receipt of service lines for services provided throughout the Trust.

Open, sort and distribute mail.

Liaise with external Customers regarding cook-chill orders and input these orders onto dedicated catering software.

Provide production runs to CPU including usage reports, recipes, labels and delivery notes adhering to strict deadlines on a daily basis using dedicated catering software.

Maintain stock control system on dedicated catering software by input of all supplier invoice/delivery notes and all store issues to internal and external customers. Also conduct stock takes and investigate any discrepancies as necessary.

Creation of new templates and amendment of existing ones on dedicated catering software for commodities, recipes, menus and cook-chill plans as necessary.

Staff Timesheets - Preparation of all electronic timesheet information, recording and forwarding to Salaries & Wages to supplied deadlines. Liaise with Salaries & Wages in relation to pay queries, starters/leavers, and changes to contract.

Process any outstanding Invoices ready for payment by Accounts payable using Trust software and liaise with Accounts Payable staff and suppliers regarding any queries regarding payment.

Input all Catering staff expense claims using Trust software.

Supply data to Catering Managers regarding amounts and costs of patients meals, CPU production, income and expenditure as required.

Booking and communication of all hospitality requests provided by Hollies Restaurant throughout the Trust.

Calculate and raise timely recharges for both internal and external customers and communicate to Finance Department.

Implementation and communication of Christmas Lunch booking for staff and patients throughout the Trust.

Any other duties required ensuring the efficient operation of the Service.

NOTE: The description of duties and responsibilities is a general statement and is not a precise definition of the scope and content of each post.

Communication

The potholder is expected to liaise with other members of catering staff to enable the fulfilment of their duties. Where their duties bring them into contact with other groups e.g. other Trust staff, patients and their visitors / carers, a professional working manner should be adopted. When this contact includes members of the general public, common courtesy should be shown.

Development

Commit to developing self and others. All managerial and supervisory posts must ensure staff have equal access to career progression and are appraised annually and have a PDP

HEALTH AND SAFETY RESPONSIBILITY

It is the responsibility of the individual to work in compliance with all current health and safety legislation and the Trusts Health and Safety Policy and to attend any training requirements both statutory and mandatory in line with the Trusts legal responsibility to comply with the Health and Safety and Welfare at Work Act 1974.

GENERAL

This job description is intended as a guide to the principal duties and responsibilities for the post and should not be considered an exhaustive list. It is subject to change in line with future development of the service.

INFORMATION ASSET ADMINISTRATOR (IAA) - Job description Clause

he post holder will be responsible for the operation of one or more information systems/assets within their area, department, care group or division this will include:

Ensuring that information asset registers are maintained and accurate

Ensuring that archive, retention and disposal requirements for the asset are identified and maintained

Identifying and reporting potential and actual information security incidents to the IAO

Consulting the IAO on information security incident management

Ensuring that all staff using the information asset follow associated policies and procedures.

Undertaking annual information risk management update e-learning

Person Specification

Special Skills & Knowledge

Essential

• High degree of numeracy and well developed information handling and information technology skills (E)
• High level of interpersonal and organisational skills (E)
• Capacity to work to tight deadlines in a high-pressure environment whilst continuing to deliver high quality work. (E)
• Proficient IT skills (E)

Desirable

• Knowledge of SCL and Trusts policies and procedures, particularly HR management policies and procedures and to be able to advise other staff) (D)
• Knowledge of Data Protection and Caldicott Principles and demonstrate understanding of confidentiality and the associated legal and policy requirements(D)

Qualifications

Essential

• NVQ Business Administration(E)
• Level 2 Maths and English (E)

Desirable

• Health & Safety (d)

Experience

Essential

• Effective interpersonal skills (E)
• Experience in working in clerical/administrative office environment. (E)
• Ability to use Microsoft packages including Excel/Publisher (E)

Desirable

• Experience of liaising with external agencies and contractors.(D)
• Experience of compliance with NHS and catering sector (D)
• Finance experience (D)
• Experience in dealing with timesheets and payroll information. (D)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

CDD Services (Synchronicity Care Ltd)

Address

Darlington Memorial Hospital

Hollyhurst Road

Darlington

DL3 6HX

United Kingdom

Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To support and assist the Head of Retail and Retail Supervisor in the provision of a highly professional catering service within the retail units at University Hospital North Durham and to ensure that high quality standards are met at all times

To follow the policies and procedures laid down by the retail services in the day to day operational management of retail and to ensure a high quality and cost effective service

To ensure that food safety regulations are adhered to at all times.

Provide and maintain a highly customer focused restaurant facility.

Ensure that communication channels are maintained between appropriate staff / visitor / patient groups with regard to patient feeding.

Work in a safe manner so that no other persons are put at risk whilst completing the required duties.

Initially deal with any complaints / comments regarding the service in a courteous manner from Trust staff or patients.

Developing staff preferences, promoting flexible working arrangements, and encourage change of working practice following major life changing events.

Person Specification

Special Requirements

Essential

• Ability to work shifts and weekends and have flexibility to needs of the service(E)

Desirable

• Health and safety(D)

Qualifications

Essential

• Level 2 Certificate in Food Hygiene (E)
• A good standard of literacy and numeracy (E)

Desirable

• Health and Safety

Experience

Essential

• Catering Experience

Desirable

• Retail experience

Qualifications

Essential

• Level 2 Certificate in Food Hygiene (E)
• A good standard of literacy and numeracy (E)

Desirable

• Health and Safety

Special Skills & Knowledge

Essential

• Natural & enthusiastic staff member(E)
• Ability to follow clear instructions and feedback to senior staff (E) Committed to quality customer care/delivering excellent customer service.(E)
• Effective interpersonal skills (E)
• Able to work with minimal supervision following set procedures. (E) Flexible approach to work and adaptable to change(E) Good manual dexterity, physical fitness(E) Good timekeeping(E)
• Basic numeracy(E)
• Knowledge of food safety and allergen regulations (E)

Desirable

• Basic keyboard skills (D)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

CDD Services (Synchronicity Care Ltd)

Address

University Hospital Of North Durham

North Road

Durham

DH1 5TW

United Kingdom

Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To work under the direction of the Retail Services Supervisor/Manager and assist in the preparation of nutritious and appetizing meals and snacks for staff and visitors, according to planned menu using specified recipes, methods and systems for cook chill catering to the highest possible standards nutritional, temperature, quality, presentation, hygiene and safety and allergen regulations

To be involved in the preparation of all retail and buffet products, adhering strictly to standard recipes, methods and production planning adhered to.

Ensure high standards of food quality from point of purchase to meal preparation, cooking and service, ensuring quality control process throughout.

To operate the electronic tills and the handling of cash

To work within the coffee shop outlet after full training with the barista style machines

To assist in temperature monitoring and recording of all produced meals/foodstuffs and food storage equipment in accordance with standards as laid down in the Catering Departments Policies and Procedures and Hazard Analysis Critical Control Points(HACCP)

Assist with receipt, quality assurance and stock control of goods received into the retail stores. Correct storage and security of goods, adhering to stock rotation practices in accordance with HACCP.

Assist in Hygiene Audits and Cleaning Schedules inspections for your area of work is completed weekly, liaising with the Retail Supervisor to ensure that any remedial work is carried out.

To assist in the general cleaning of crockery and kitchen utensils using the dishwashing machine and by hand when required.

To comply with cleaning schedules as specified

To display a high standard of personal hygiene

Communication

Co-operating with other members of the Catering Team to maintain and improve the present high standard of food service, for staff and visitors

To deal effectively and courteously with colleagues, patients and staff throughout the organisation and members of the public and to deal with customer complaints and concerns with a high level of customer service and passing these onto your supervisor to deal with or for information

Human Resource Management

Attend all relevant training for specified role

Completion of Level 2 Food Safety before commencement

Attend staff appraisals and performance reviews, ensuring that you have input in your personal development plans to maximise your potential to meet the department and Trusts aims and objectives.

To ensure that policies and procedures are followed and adhered to.

Person Specification

Special Skills and Knowledge

Essential

• Able to work with minimal supervision following set procedures.

Desirable

• Flexible approach to work and adaptable to change

Special Requirements

Essential

• Natural & enthusiastic staff member

Desirable

• Knowledge of catering sector

Qualifications

Essential

• Level 2 Certificate in Food Hygiene (E)
• Food allergen awareness(E)
• A good standard of literacy and numeracy (E)

Experience

Essential

• Effective interpersonal skills
• Customer care experience(E)

Desirable

• Industry experience within catering services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

CDD Services (Synchronicity Care Ltd)

Address

University Hospital Of North Durham

North Road

Durham

DH1 5TW

United Kingdom

Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main Duties of the Role:

Provide strategic leadership for a diverse portfolio of Soft Facilities Management services supporting the safe, effective and efficient operation of the Trusts hospitals.

Lead services including car parking, decontamination, portering, telecommunications, transport, security and waste management, ensuring high standards of quality, performance, compliance and patient experience.

Provide leadership and direction to approximately 300 Facilities staff across four hospital sites, promoting a positive, inclusive and high-performing culture.

Oversee workforce planning, recruitment, retention, performance management, employee relations, training and staff development.

Hold delegated responsibility for Facilities Services financial resources, ensuring effective budget management, efficiency, productivity and value for money.

Provide strategic oversight of service performance, risk, governance, health and safety, business continuity and regulatory compliance.

Lead key Facilities assurance and information requirements, including ERIC, PAM, PLACE and the Data Security and Protection Toolkit.

Provide specialist Facilities advice and assurance across complex PFI, OHF, Non-OHF, NHS Property Services and Community Health Partnerships arrangements.

Develop effective relationships with senior Trust colleagues, clinical teams, corporate functions, contractors, PFI partners, suppliers and external stakeholders.

Provide authoritative advice on complex Facilities matters and contribute to senior corporate and Board-level decision-making.

Lead and influence service improvement, transformation and modernisation programmes, identifying opportunities to improve quality, efficiency, sustainability and value for money.

Contribute to delivery of the Trust Green Plan, including Travel and Transport objectives, and support wider sustainability and resilience priorities.

Ensure Facilities services are prepared to respond effectively to operational disruption, major incidents and changing healthcare requirements.

Deputise for the Managing Director when required, representing SCL at senior Trust, corporate and external forums.

Operate with a high degree of autonomy, professional judgement and accountability, balancing competing operational, clinical, financial, contractual and organisational priorities.

Person Specification

Qualifications

Essential

• - Degree-level qualification or equivalent level of knowledge and experience gained through significant senior management experience.
• - Evidence of continuing professional development relevant to the role.

Desirable

• - Relevant postgraduate management or Facilities Management qualification.
• - Relevant professional qualification or membership of a recognised Facilities Management/professional body

Experience

Essential

• - Significant senior management experience within a large, complex organisation.
• - Proven track record of strategic and operational leadership of complex services.
• - Significant experience of managing large and diverse workforces, including complex employee relations and working with recognised trade unions.
• - Experience of managing budgets and delivering financial control, efficiency and value for money.
• - Experience of working collaboratively across organisational, professional and contractual boundaries.
• - Experience of leading service improvement, organisational change and performance management.
• - Experience of providing specialist advice and assurance to senior management and/or Board-level forums.
• - Experience within an NHS Trust, NHS-owned subsidiary or wider healthcare environment.

Desirable

• - Experience of PFI, OHF/Non-OHF or similar contractual environments.
• - Experience of leading Facilities transformation or service redesign programmes.
• - Experience of managing decontamination, portering, waste, transport, security or other Soft FM services.
• - Experience of ERIC, PLACE and PAM processes.

Special Skills & Knowledge

Essential

• - Extensive knowledge of strategic, operational and financial management within a complex organisation.
• -Knowledge of NHS/PFI contractual arrangements and healthcare Facilities Management.
• - Advanced leadership and influencing skills, with the ability to influence senior colleagues and stakeholders across organisational and professional boundaries.
• - Highly developed analytical, problem-solving and decision-making skills, including the ability to interpret complex information and evaluate options.
• -Excellent communication, report writing, presentation, negotiation and interpersonal skills.
• - High level of political and organisational awareness, with the ability to operate effectively within a complex and changing environment.
• - Ability to work autonomously, prioritise competing demands and make sound decisions under pressure.
• - Ability to lead, motivate, develop and manage a large and diverse workforce.
• - Knowledge of relevant legislation, regulation, information governance, Health & Safety and NHS requirements applicable to Facilities Services.
• - Knowledge of Data Protection, confidentiality and Caldicott principles.
• - Commitment to continuous professional development and evidence of maintaining professional knowledge.

Desirable

• - Knowledge of national Facilities Management standards and benchmarking

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

CDD Services (Synchronicity Care Ltd)

Address

Darlington Memorial Hospital

Hollyhurst Road

Darlington

DL3 6HX

United Kingdom

Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

As a Senior Procurement Officer, you will play a pivotal role in delivering strategic procurement solutions that support the Trust's commitment to outstanding patient care. Leading and managing end-to-end procurement activities, you will oversee tendering exercises and contract negotiations across a diverse portfolio of goods and services, working in partnership with both clinical and non-clinical teams.

You will ensure full compliance with public sector procurement legislation and Trust governance requirements while driving value for money, innovation, sustainability, and service excellence. Through effective strategic sourcing and commercial expertise, your work will directly contribute to enhancing patient outcomes and organisational performance.

Working closely with stakeholders across the organisation, you will develop and deliver robust procurement strategies and forward plans that align with service requirements and Trust priorities.

Your ability to build strong, collaborative relationships with colleagues, suppliers, and external partners will be key to identifying opportunities for improvement, driving efficiencies, and delivering lasting value.

A key focus of the role will be identifying opportunities to maximise value for money and deliver sustainable efficiencies across the organisation. Through robust market analysis, effective supplier engagement, and strong commercial negotiation, you will help ensure that procurement decisions deliver the optimum balance of cost, quality, and service. By challenging existing practices, driving continuous improvement, and supporting innovative procurement approaches, you will contribute to achieving financial savings, operational efficiencies, and long-term value that supports the Trust's strategic objectives and the delivery of high-quality patient care.

You will mentor and support colleagues within the procurement team, sharing knowledge, building capability, and fostering a culture of continuous learning and high performance. Through your guidance and coaching, you will play an important role in developing future procurement talent and strengthening the overall effectiveness of the team.

Benefits working for SCL on behalf of CDDFT

* Hybrid and flexible working

* 6 monthly bonus scheme

* Free parking

* Up to 30 days holidays plus statutory days (based on full time)

* Training and development opportunities

* Health and Wellbeing support

* Salary sacrifice scheme

* Discounts at high street shops, restaurants and on line retailers

* Access to an on site gym.

Please note the in person interviews are scheduled to take place week commencing 20th July 2026.

Person Specification

Special Requirements

Essential

• A positive, enthusiastic, supportive team player
• The ability to work from and travel between any SCL and Trust Sites across County Durham and Darlington locations on demand.
• The role is office based at Peterlee, operating against a hybrid working policy.

Experience

Essential

• Proven experience working within a large, complex UK procurement environment, with a proven ability to deliver successful procurement outcomes across diverse categories of spend.
• Comprehensive knowledge of public sector procurement legislation, regulations, and best practice, with the ability to apply these effectively to ensure compliance, transparency, and value for money.
• Demonstrable experience leading and managing complex procurement programmes and projects involving multiple stakeholders, competing priorities, and significant organisational impact.
• Proven ability to drive and support organisational change, influencing stakeholders at all levels to achieve successful outcomes and continuous improvement.
• Strong relationship management skills, with the ability to build credibility, foster collaboration, and develop productive partnerships with internal stakeholders, suppliers, and external organisations.
• Excellent project management capabilities, including planning, prioritisation, risk management, and the delivery of projects to agreed timescales and objectives.
• Highly developed analytical skills, with experience interpreting complex data and market intelligence to inform decision-making, identify opportunities, and deliver measurable benefits.
• Strong communication and presentation skills, with the confidence and ability to present complex information clearly and effectively to a range of audiences.
• Experience of coaching, mentoring, and developing staff, supporting individuals and teams to enhance performance, build capability, and achieve their full potential.
• Demonstrable track record of delivering strategic objectives, efficiency savings, and performance targets within a challenging and evolving environment.
• Experience of line managing staff, including performance management, workforce planning, employee development, and fostering a positive, high-performing team culture.

Qualifications

Essential

• MCIPS Qualified (or close to completion) (Member of Chartered Institute of Procurement and Supply) or significant equivalent experience.
• GCSE Maths and English Grade A-C (or equivalent)
• Evidence of continued professional development including in the areas of procurement and contract management.

Desirable

• Management / Leadership Qualification (CMI Level 5 Foundation Degree) or equivalent experience and academic ability for the post demands of the post.
• Project Management Qualification (such as, PRINCE2 practitioner) or equivalent experience

Special Skills & Knowledge

Essential

• Working knowledge of Public Contracts Regulations 2015, Procurement Act 2023, Provider Selection Regime 2024 and their application within the public sector. This knowledge must be underpinned by theory and experience.
• Working knowledge of National Procurement Strategies and associated plans.
• Experience in the development of strong stakeholder relationships, with the skills to on-board and motive stakeholders throughout programme of work.
• Working knowledge of project management and project forward planning underpinned by applied experience.
• Strong communication skills and persuasiveness in presenting, negotiating and resolving complex issues.
• IT skills literate in Microsoft packages, including Outlook, Word,, Excel and Power point.
• Must be pragmatic, structured & adaptable.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

CDD Services (Synchronicity Care Ltd)

Address

The Centre For Health

Traynor Way

Whitehouse Business Park

PETERLEE

County Durham

SR8 2RU

United Kingdom

Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To support and assist the Retail supervisor and Retail Catering Manager in the provision of a highly professional catering service at Durham Hospital and to ensure that high quality standards are met at all times

To follow the policies and procedures laid down by the catering services in the day to day operational management of food service and to ensure a high quality and cost effective service

To ensure that food safety and allergen regulations are adhered to at all times.

Provide and maintain a highly customer focused service to all usersAmand

Work in a safe manner so that no other persons are put at risk whilst completing the required duties.

Initially deal with any complaints / comments regarding the service in a courteous manner from Trust staff or public.

Developing staff preferences, promoting flexible working arrangements, and encourage change of working practice following major life changing events.

Person Specification

Experience

Essential

• Effective interpersonal skills

Desirable

• Industry experience within catering servicesIndustry experience within catering services

Special Skills & Knowledge

Essential

• Able to work with minimal supervision following set procedures.

Desirable

• Flexible approach to work and adaptable to change

Qualifications

Essential

• Level 2 Certificate in Food Hygiene or working towards it

Desirable

• A good standard of literacy and numeracy

Special Requirements

Essential

• Natural & enthusiastic staff member

Desirable

• Knowledge of catering sector

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

CDD Services (Synchronicity Care Ltd)

Address

University Hospital Of North Durham

North Road

DURHAM

DH1 5TW

United Kingdom

Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Electrical Craftsperson will undertake planned preventative maintenance, breakdown repairs and fault-finding on electrical and associated mechanical plant and systems across Trust sites. This includes, but is not limited to, electrical distribution, lighting systems, fire detection, standby generators and nurse call systems.

The role involves carrying out testing, inspection and certification in line with current legislation and standards, completing minor installation and improvement works, and responding to urgent maintenance requests to ensure the continuity of clinical services.

The post holder will work both independently and as part of a wider Estates team, often in sensitive patient environments, restricted spaces or challenging conditions such as plant rooms and service ducts. Occasional participation in mechanical or building maintenance tasks may be required in line with service needs.

You will be expected to comply fully with Health & Safety legislation, Trust policies and SCL safety standards, maintaining awareness of risks at all times. Responsibilities also include mentoring apprentices, act as Authorised Person (AP)/ Responsible Person where appointed providing guidance to non-technical staff on the safe use of equipment, completing work records electronically, and participating in outofhours on-call and shift rotas.

Person Specification

Qualifications

Essential

• City & Guilds Craft Certificate (Electrical) or NVQ Level 3 in Engineering Maintenance
• 18th Edition IEE Wiring Regulations
• Electrical Apprenticeship
• Relevant health & safety training

Desirable

• BTEC ONC or equivalent electrical/mechanical qualification
• Further specialist electrical training (e.g. inspection and testing)

Special Skills & Knowledge

Essential

• Fault finding and testing of electrical systems
• Understanding of health & safety legislation
• Ability to communicate effectively with technical and non-technical staff
• Ability to work safely in sensitive patient environments

Desirable

• Crosstrade skills including basic mechanical or building maintenance

Special Requirements

Essential

• Eligible to live and work in the UK
• Willingness to participate in oncall and shift rotas
• Ability to work in adverse conditions and at height or in confined spaces

Experience

Essential

• Experience of electrical maintenance work
• Ability to work independently with minimal supervision
• Experience of customer-facing service delivery

Desirable

• Experience in a hospital or similar complex environment
• Experience working across multiple Estates disciplines

Statutory Registration

Essential

• Full UK driving licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

CDD Services (Synchronicity Care Ltd)

Address

Darlington Memorial Hospital

Hollyhurst Road

Darlington

DL3 6HX

United Kingdom

Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To support and assist the Retail supervisor and Retail Catering Manager in the provision of a highly professional catering service at Durham Hospital and to ensure that high quality standards are met at all times

To follow the policies and procedures laid down by the catering services in the day to day operational management of food service and to ensure a high quality and cost effective service

To ensure that food safety and allergen regulations are adhered to at all times.

Provide and maintain a highly customer focused service to all usersAmand

Work in a safe manner so that no other persons are put at risk whilst completing the required duties.

Initially deal with any complaints or comments regarding the service in a courteous manner from Trust staff or public.

Developing staff preferences, promoting flexible working arrangements, and encourage change of working practice following major life changing events.

Person Specification

Qualifications

Essential

• Level 2 Certificate in Food Hygiene or working towards it

Desirable

• A good standard of literacy and numeracy

Special Requirements

Essential

• Natural & enthusiastic staff member

Desirable

• Knowledge of catering sector

Special Skills & Knowledge

Essential

• Able to work with minimal supervision following set procedures.

Desirable

• Flexible approach to work and adaptable to change

Experience

Essential

• Effective interpersonal skills

Desirable

• Industry experience within catering services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

CDD Services (Synchronicity Care Ltd)

Address

University Hospital Of North Durham

North Road

DURHAM

DH1 5TW

United Kingdom

Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To undertake cleaning duties as detailed within the domestic method statements, following cleaning schedules and COSHH guidelines.

Ensure compliance with all aspects of Health & Safety legalisations and correct use of PPE.

To maintain the hospital environment as laid down in the National standards of Cleanliness.

Undertake rectifications from the cleaning audit action plans and showing continually improvement.

Assist with beverage service as required and agreed.

Thorough and hygienic cleaning of all domestic equipment and storage areas

To attend Trust or required training courses that is relevant to the post as a domestic.

Request and replenish of all cleaning products through effective stock ordering

Maintain a high level of personal hygiene

Adherence to all Trust / Synchronicity Care Limited (SCL) and Departmental policies and procedures.

Checking of all equipment before use and report any faults and defects to supervisor/manager

Recording and maintaining records as required

Reporting of any estates issues that have an impact on the cleaning services that you provide.

Undertake any other domestic orientated duties as required.

Specialist Cleaning Activities

To undertake any specialised cleaning (HPV cleaning) as and when instructed by a supervisor or manager following appropriate protocols and completion of associated documentation.

The post holder is required to commit to delivering the actions in the Trusts Behaviours Framework:

Working together for patients

Patients come first in everything we do. We fully involve patients, staff, families, carers, communities, and professionals inside and outside the NHS. We speak up when things go wrong.

Respect and Dignity.

We value every person whether patient, their families or carers, or staff as an individual, respect their aspirations and commitments in life, and seek to understand their priorities, needs, abilities and limits.

Commitment to quality of care.

We earn the trust placed in us by insisting on quality and striving to get the basics of quality of care safety, effectiveness and patient experience right every time.

Compassion.

We ensure that compassion is central to the care we provide and respond with humanity and kindness to each persons pain, distress, anxiety or need.

Improving lives.

We strive to improve health and wellbeing and peoples experiences of the NHS.

Everyone counts.

We maximise our resources for the benefit of the whole community, and make sure nobody is discriminated against or left behind.

Person Specification

Special Requirments

Essential

• Must be caring, flexible and reliable and have good levels of personal hygiene.

Desirable

• The ability to work unsupervised

Qualifications

Essential

• To be able to demonstrate a reasonable secondary education.
• Basic understanding of Health & Safety issues and COSSH

Desirable

• Previous experience in this type of work would be preferable. Must have NVQ 2 in Support Services or Customer Care or be willing to work towards

Special Skills and Knowledge

Essential

• Must be able to work within a caring, confidential environment and the ability to work on their own as well as part of a team in a busy environment

Desirable

• Understanding of the National Standards of Cleanliness

Experience

Essential

• Previous experience as a domestic/housekeeper

Desirable

• Experience of working as a domestic in a healthcare environment. Experience of working in a multi professional team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

CDD Services (Synchronicity Care Ltd)

Address

Darlington Memorial Hospital

Hollyhurst Road

Darlington

DL3 6HX

United Kingdom

Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To provide a high quality Portering and Transport service as part of the CDD Services team and ensuring that a continuity of service is maintained whilst adhering to all relevant policies and procedures.

Provide a courteous, efficient Portering and Transport service within the trust.

To project a friendly and professional attitude to all patients, staff and visitors and to demonstrate product knowledge when enquiries are made.

Main duties include:

Patient movement

Transport

Clean and maintain Portering/Transport equipment

Waste management/linen collection deliveries

Collection and delivery of specimens/pharmacy items/notes and other correctly packaged items

Postal duties (sort, frank mail etc.)

Mortuary duties

Delivery of supplies

Respond to and participate in emergency procedures (fire, cardiac arrest etc.)

Transport and change medical gas cylinders

Assist any other staff when required

Move furniture and equipment

Any other appropriate duties as required

The above list is not exclusive or exhaustive; the successful post holder is expected to be co-operative and flexible in line with the needs of the post, department and also the needs of the business.

Person Specification

Experience

Essential

• A proven ability to work without direct supervision.

Desirable

• Worked within a customer facing environment and experience of working within a fast paced team.

Qualifications

Essential

• Good written / verbal communication skills, flexible, motivated, keen, able to work as part of a team & individually and must have good levels of personal hygiene.

Special Skills and Knowledge

Essential

• Able to take instructions yet at times prioritise and act on own initiative.
• Good verbal and written communication skills.

Desirable

• NVQ Level 2 Customer Care.
• Full UK Driving Licence with proven driving experience. A detailed understanding of all hospital functions.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

CDD Services (Synchronicity Care Ltd)

Address

Darlington Memorial Hospital

Hollyhurst Road

Darlington

DL3 6HX

United Kingdom

Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main duties of the role:

Provide day-to-day operational leadership and oversight of car parking services across Trust sites.

Ensure parking facilities, systems and processes are safe, efficient, compliant and customer-focused, including ANPR, barriers, payment systems and permits.

Review and and make recommendations to strengthen existing parking arrangements and operational controls, identifying and resolving issues such as congestion, inappropriate parking and infrastructure faults.

Lead a comprehensive review of staff parking eligibility, prioritisation and permit allocation, developing a fair, transparent and evidence-based approach.

Establish robust processes for parking applications, renewals, waiting lists, appeals and contractor/third-party parking.

Analyse parking capacity, utilisation, demand, complaints, appeals and enforcement data to inform operational decisions and identify improvement opportunities.

Work collaboratively with Trust teams, staff representatives, contractors, parking providers and other stakeholders to improve parking provision and the experience of patients, visitors and staff.

Report against established performance measures, and develop an improvement plan, with clear actions, responsibilities and timescales.

Ensure effective governance, compliance, financial oversight and risk management, including policies, procedures, contracts and relevant NHS car parking requirements.

Support the Facilities Manager in developing recommendations for improving parking availability and utilisation, including sustainable travel options, and establish a sustainable operating model beyond the interim appointment.

Person Specification

Experience

Essential

• - Significant experience of managing complex operational services, such as car parking, transport, facilities or estates, including services delivered across multiple locations.
• - Experience of reviewing and improving operational processes, systems and controls, using data and performance information to identify improvements and inform decision-making.
• - Experience of managing competing stakeholder requirements and resolving complex operational issues within a large or complex organisation.
• - Experience of developing and implementing policies, procedures, performance reporting and operational controls.
• - Experience of leading projects or service improvements and delivering agreed outcomes within defined timescales.
• - Experience of working independently, managing competing priorities and exercising appropriate operational judgement.

Desirable

• - Experience of car parking management within the NHS, healthcare or another complex public-sector environment.
• - Experience of ANPR, parking permit and enforcement systems.
• - Experience of managing external parking contracts/providers and working with local authorities or transport providers on parking or sustainable travel initiatives.

Special Skills & Knowledge

Essential

• - Strong analytical, organisational and project management skills, with the ability to use data to support decision-making, prioritise effectively and deliver improvements within agreed timescales.
• - Excellent communication, interpersonal and stakeholder-management skills, with the ability to communicate sensitively and effectively with staff, patients, visitors, contractors and senior managers.
• - Ability to analyse complex operational issues, identify risks and inefficiencies, and develop practical, evidence-based solutions.
• - Ability to work independently, exercise sound judgement and manage competing demands within a complex operational environment.
• - Good understanding of health and safety, risk management, governance, compliance and operational controls.
• - Ability to develop clear reports, recommendations, policies and procedures for a range of audiences.

Desirable

• - Knowledge of NHS car parking principles and relevant parking legislation, guidance and codes of practice.
• - Knowledge of ANPR, parking permit and enforcement systems and/or sustainable travel initiatives.
• - Understanding of contract/provider management and working with local authorities or transport providers.

Qualifications

Essential

• - Relevant professional qualification or equivalent level of knowledge and experience.

Desirable

• - Relevant qualification or training in health and safety, risk management, facilities/estates management or a related field.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

CDD Services (Synchronicity Care Ltd)

Address

Darlington Memorial Hospital

Hollyhurst Road

Darlington

DL3 6HX

United Kingdom

Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To maintain, audit and monitor cleaning standards aligned to the National Standards of Healthcare Cleanliness 2025 and linen standards within your areas of responsibility to agreed national guidelines, Trust requirements and take corrective action where required.

Responsible for ensuring the correct application of the Quality Management System where it interfaces with their daily activities

Safe use of chemicals, machinery and appropriate use of P.P.E. (Personal Protective Equipment) by staff under your control.

Control the issue of appropriate cleaning items for use at departmental level.

Maintain staffing rotas / schedules as specified and ensure any remedial tasks are carried out in a timely fashion.

Ensure departmental resources are correctly managed and maintained throughout the work area e.g., stock and equipment.

Report any structural or fabric repairs to be made good via appropriate systems.

Monitor staff for adherence to all relevant policies and procedures that are relevant to the area and that they are working in a safe manner.

Identify staff training / development needs using the Trusts appraisal system.

Organise appropriate training for the various staff groups under your control including new employees.

Present accurately collected and analysed information to the Head of Operational Services to facilitate the effective use of departmental budgetary resources.

Assist in the development of departmental policies and procedures and oversee their implementation.

Organise and control the staff rotas to ensure adequate staffing levels are maintained at all times.

Maintain appropriate records to ensure compliance with all current Trust policies and procedures.

Monitor staff time sheets / attendance and sickness records in accordance with the relevant Trust policies and procedures.

Help carry out Facilities Services orientated duties as required.

Specialist Cleaning Activities:

To undertake any specialised cleaning (HPV cleaning) as and when instructed by a supervisor or manager following appropriate protocols and completion of associated documentation

Person Specification

Qualifications

Essential

• CMI Level 3 Diploma Team Leader/Supervisor / NVQ Level 3 Supervisory Qualification OR Equivalent Level Experience
• Customer Service Level 2 or Equivalent Qualification/ Experience
• Basic Numneracy
• Basic Literacy

Desirable

• CMI Level 5 / NVQ level 5 Management Qualification OR Equivalent Experience

Special Skills and Knowledge

Essential

• Ability to supervise and motivate a multi-skilled team.
• Excellent written / verbal communication skills, flexible, motivated, keen, able to work as part of a team & individually, be able to train different staff groups and must have good levels of
• personal hygiene.
• Natural & enthusiastic leader
• Ability to follow clear instructions and feedback to senior staff
• Committed to quality customer care/delivering excellent customer service.
• Effective interpersonal skills
• Able to work with minimal supervision following set procedures.
• Experience of working to National Standards relevant ro Facilities Services

Desirable

• Understanding of the National Standards of Cleanliness

Experience

Desirable

• Previous experience of working as a team lead or supervsor in a healthcare environment. Experience of working in a multi professional team.
• DSE Assessors
• Managing Absence Grievance & Capability
• Right People Right Job Great Expectations

Special Requirments

Essential

• Must be caring, flexible and reliable and have good levels of personal hygiene.

Desirable

• The ability to work unsupervised

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

CDD Services (Synchronicity Care Ltd)

Address

University Hospital Of North Durham

North Road

DURHAM

DH1 5TW

United Kingdom

Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)