Job summary

Part-time receptionist/ Care Navigator required for GP practice in Southend-on-Sea.

Hours will be 15 to 25 per week, worked on a rota basis between 8:00am and 6:30pm, Monday to Friday, with a mixture of morning and afternoon shifts. Applicants must be available to work at any time during these hours.

You will work as part of a busy team providing administrative and reception support to the general smooth running of the surgery.

Previous System One and GP reception experience is essential for this role.

Main duties of the job

Main duties of the receptionist/administrator role will include;

Face to face and telephone communication with patients and external contacts, booking appointments, dealing with patients queries, taking messages, liaising with doctors, nurses and administrative staff.

A wide range of administrative support tasks, including scanning documents, processing prescriptions, using our online triage system and general admin duties as required.

About us

We are a medium sized surgery looking after approximately 8000 patients, with a clinical team of GPs, Nurses and Associate Practitioners. We have a dedicated and supportive team of receptionists, secretaries and administrators who you will be working alongside on a daily basis.

Job summary

Join Our Friendly Primary Care Team

We are seeking an enthusiastic and motivated Pharmacy Technician to join our busy and supportive GP practice team.

This is an excellent opportunity for a registered Pharmacy Technician who is passionate about improving patient care and supporting the safe and effective use of medicines in primary care.

Working closely with our GPs, Clinical Pharmacist, nurses, and wider administrative team, you will play a key role in medicines optimisation, prescription management, medication reconciliation, and patient support.

Main duties of the job

Main Duties Include:

• Supporting the management of repeat prescriptions.
• Completing medicines reconciliation following hospital discharge.
• Responding to medication-related queries from patients and healthcare professionals.
• Working with the clinical team to improve prescribing quality and safety.
• Identifying patients requiring medication reviews and monitoring.
• Supporting medicines optimisation initiatives and audits.
• Maintaining accurate patient medication records.

About us

What We Offer

• A supportive and welcoming team environment.
• Opportunities for training and professional development.
• NHS Pension Scheme.
• The chance to make a real difference to patient care in the local community.

Details

Date posted

01 September 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A3258-26-0009

Job locations

Brooksby Drive

Oadby

Leicestershire

LE2 5AA

United Kingdom

Job description

Job responsibilities

Job Purpose

The Pharmacy Technician will work as part of the multidisciplinary team within the GP surgery to support the safe, effective, and efficient use of medicines. The post holder will assist with medicines optimisation, prescription management, medication reconciliation, and patient support, helping to improve patient outcomes whilst reducing medicines-related risks and workload for clinicians.

The Pharmacy Technician will work under the supervision of a Clinical Pharmacist and alongside GPs, nurses, reception staff, and other healthcare professionals.

Key Responsibilities

Medicines Management and Optimisation

• Support the delivery of medicines optimisation services across the practice.
• Conduct medication reviews in line with protocols and under appropriate supervision.
• Identify patients requiring medication monitoring and recalls.
• Assist in improving prescribing quality and safety.
• Support the management of repeat prescribing systems.
• Ensure medicines are prescribed and monitored appropriately according to local and national guidelines.

Prescription Processing

• Process prescription requests in a timely manner.
• Review repeat medication requests against practice protocols.
• Resolve prescription queries from patients, pharmacies, and clinicians.
• Support the management of medication shortages and alternatives.
• Assist with medication synchronisation where appropriate.

Medicines Reconciliation

• Undertake medicines reconciliation following hospital discharge, outpatient attendance, or transfer of care.
• Ensure accurate medication records are maintained.
• Identify and resolve discrepancies between clinical correspondence and patient records.

Patient Support

• Respond to medication queries from patients within scope of practice.
• Promote medication adherence and understanding.
• Provide advice on the safe use, storage, and disposal of medicines.
• Signpost patients to appropriate healthcare professionals when required.

Clinical Administration

• Update and maintain accurate patient records using the clinical system.
• Support audits relating to prescribing and medicines management.
• Assist in identifying patients eligible for targeted medication reviews.
• Contribute to quality improvement initiatives.

Governance and Safety

• Report medication incidents, significant events, and near misses.
• Ensure compliance with NHS, General Pharmaceutical Council (GPhC), and practice policies.
• Maintain patient confidentiality and information governance standards.
• Participate in clinical governance activities and audits.

Professional Development

• Maintain registration with the General Pharmaceutical Council (GPhC).
• Participate in mandatory training and continuing professional development.
• Engage in supervision, appraisal, and team meetings.

Job description Job responsibilities Job PurposeThe Pharmacy Technician will work as part of the multidisciplinary team within the GP surgery to support the safe, effective, and efficient use of medicines. The post holder will assist with medicines optimisation, prescription management, medication reconciliation, and patient support, helping to improve patient outcomes whilst reducing medicines-related risks and workload for clinicians.The Pharmacy Technician will work under the supervision of a Clinical Pharmacist and alongside GPs, nurses, reception staff, and other healthcare professionals. Key ResponsibilitiesMedicines Management and Optimisation Support the delivery of medicines optimisation services across the practice. Conduct medication reviews in line with protocols and under appropriate supervision. Identify patients requiring medication monitoring and recalls. Assist in improving prescribing quality and safety. Support the management of repeat prescribing systems. Ensure medicines are prescribed and monitored appropriately according to local and national guidelines. Prescription Processing Process prescription requests in a timely manner. Review repeat medication requests against practice protocols. Resolve prescription queries from patients, pharmacies, and clinicians. Support the management of medication shortages and alternatives. Assist with medication synchronisation where appropriate. Medicines Reconciliation Undertake medicines reconciliation following hospital discharge, outpatient attendance, or transfer of care. Ensure accurate medication records are maintained. Identify and resolve discrepancies between clinical correspondence and patient records. Patient Support Respond to medication queries from patients within scope of practice. Promote medication adherence and understanding. Provide advice on the safe use, storage, and disposal of medicines. Signpost patients to appropriate healthcare professionals when required. Clinical Administration Update and maintain accurate patient records using the clinical system. Support audits relating to prescribing and medicines management. Assist in identifying patients eligible for targeted medication reviews. Contribute to quality improvement initiatives. Governance and Safety Report medication incidents, significant events, and near misses. Ensure compliance with NHS, General Pharmaceutical Council (GPhC), and practice policies. Maintain patient confidentiality and information governance standards. Participate in clinical governance activities and audits. Professional Development Maintain registration with the General Pharmaceutical Council (GPhC). Participate in mandatory training and continuing professional development. Engage in supervision, appraisal, and team meetings.

Person Specification

Experience

Essential

• Essential Qualifications
• Registered Pharmacy Technician with the General Pharmaceutical Council GPhC.
• BTEC/NVQ Level 3 in Pharmaceutical Science or equivalent recognised qualification.
• Evidence of continuing professional development.
• Essential Experience
• Experience working as a Pharmacy Technician in community pharmacy, hospital pharmacy, or primary care.
• Experience managing medicines and prescription processes.
• Knowledge of medicines optimisation principles.
• Experience using pharmacy or clinical IT systems.
• Essential Knowledge
• Understanding of repeat prescribing processes.
• Knowledge of medicines reconciliation.
• Understanding of clinical governance and patient safety.
• Knowledge of confidentiality and data protection requirements.
• Essential Skills
• Excellent communication and interpersonal skills.
• Strong attention to detail.
• Good organisational and time management skills.
• Ability to work independently and as part of a multidisciplinary team.
• Competent IT skills.
• Personal Attributes
• Professional and patient-focused.
• Approachable and supportive.
• Reliable and adaptable.
• Committed to continuous improvement.
• Able to maintain confidentiality and professionalism at all times.

Desirable

• Desirable
• Experience working in General Practice or Primary Care Networks.
• Experience using SystmOne and AccurX clinical systems.
• Medicines optimisation or quality improvement experience.
• Accredited checking pharmacy technician qualification.

Qualifications

Essential

• Registered Pharmacy Technician with the General Pharmaceutical Council GPhC.
• BTEC/NVQ Level 3 in Pharmaceutical Science or equivalent recognised qualification.
• Evidence of continuing professional development.

Person Specification Experience Essential Essential Qualifications Registered Pharmacy Technician with the General Pharmaceutical Council GPhC. BTEC/NVQ Level 3 in Pharmaceutical Science or equivalent recognised qualification. Evidence of continuing professional development. Essential Experience Experience working as a Pharmacy Technician in community pharmacy, hospital pharmacy, or primary care. Experience managing medicines and prescription processes. Knowledge of medicines optimisation principles. Experience using pharmacy or clinical IT systems. Essential Knowledge Understanding of repeat prescribing processes. Knowledge of medicines reconciliation. Understanding of clinical governance and patient safety. Knowledge of confidentiality and data protection requirements. Essential Skills Excellent communication and interpersonal skills. Strong attention to detail. Good organisational and time management skills. Ability to work independently and as part of a multidisciplinary team. Competent IT skills. Personal Attributes Professional and patient-focused. Approachable and supportive. Reliable and adaptable. Committed to continuous improvement. Able to maintain confidentiality and professionalism at all times. Desirable Desirable Experience working in General Practice or Primary Care Networks. Experience using SystmOne and AccurX clinical systems. Medicines optimisation or quality improvement experience. Accredited checking pharmacy technician qualification. Qualifications Essential Registered Pharmacy Technician with the General Pharmaceutical Council GPhC. BTEC/NVQ Level 3 in Pharmaceutical Science or equivalent recognised qualification. Evidence of continuing professional development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Central Surgery Oadby

Address

Brooksby Drive

Oadby

Leicestershire

LE2 5AA

United Kingdom

Employer's website

https://www.thecentralsurgeryoadby.co.uk/ (Opens in a new tab)

Employer details

Employer name

Central Surgery Oadby

Address

Brooksby Drive

Oadby

Leicestershire

LE2 5AA

United Kingdom

Employer's website

https://www.thecentralsurgeryoadby.co.uk/ (Opens in a new tab)

Job summary

We are looking for an enthusiastic and motivated Salaried GP to join our clinical team working between 4 sessions per week. This is a genuine opportunity to join a well-established, forward-looking practice with a supportive team around you, strong clinical leadership and a real commitment to protecting your working day.

We are open to discussing the number and pattern of sessions, and welcome applications from GPs at any stage of their career, including newly qualified GPs and those returning to practice.

Main duties of the job

• 4 sessions a week
• A mix of face to face, telephone and online consultations
• Duty Doctor sessions shared equitable across the clinical team
• Checking and signing repeat prescriptions

About us

With over 160 years of continuous medical partnership, Central Surgery Surbiton is a thriving, high-performing PMS practice serving 13,000+ patients in Surbiton and surrounding communities.

We are proud of our:

• Outstanding QOF performance
• Longstanding reputation as a GP training practice
• Modern, purpose-built premises (LIFT building, opened 2013)
• Strong PCN collaboration across 35,000+ patients
• RCGP Veteran Friendly Practice status
• Recipient of the RCGP Quality Practice Aware

We are a large, diverse, and supportive multidisciplinary team including:

• 10 Salaried GPs & 3 Registrars
• Advanced Clinical Practitioners
• Clinical Pharmacists & Pharmacy Technicians
• Paramedic (ACP trainee)
• Experienced Nurses & HCAs
• ARRS roles including Mental Health Practitioner, First Contact Physiotherapists, Care Coordinators
• Dedicated Management & Administrative teams

Job summary

We are looking to recruit a suitably qualified and registered Independent Prescribing Clinical Pharmacist under NHS Englands Additional Roles Reimbursement Scheme (ARRS) to work in our multidisciplinary team (MDT) on behalf of North Care Network.

This is an exciting opportunity for you to enhance our team and to make your mark in primary care locally with your knowledge, skills and experience. At this important time for General Practice and Primary Care, this is a role where you can make a tangible and quantifiable difference, one in which you are valued and gives you that strong sense of job satisfaction.

Further details of the role can be found in the job description and person specification.

Main duties of the job

This is a developing role and will give you the opportunity to work alongside other Clinical Pharmacists and the wider general practice teams across the Primary Care Network (PCN), responsible for the care management of patients with chronic diseases and/or recent hospital admission plus undertake clinical medication reviews to proactively manage people with complex polypharmacy especially those in care homes, the frail, and those with co-morbidities. You will be involved with shared decision making which will include involvement in regular care home rounds, prioritising patients for MDT review and detailed Care Plans.

Further details of the role can be found in the job description and person specification.

About us

North Care Network is a forward-thinking Primary Care Network based in North Lincolnshire, with a registered patient population of approximately 34,200 across the 3 member practices.

Our multidisciplinary teams are committed to improving outcomes for our patients by providing high-quality care. Each of the practices are teaching sites for Hull and York Medical School and participate in the education of trainee GP. All 3 of our members practices are rated good by CQC. The area has excellent primary and secondary schools and Hull has top rated private schools. We are surrounded by beautiful countryside whilst remaining within the motorway network giving easy access to Hull, Lincoln, Leeds and York. Join our multidisciplinary teams of ACPs, Clinical Pharmacists, nurses, care coordinators, physiotherapists, mental health practitioners and social prescribers.