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Hand and Wrist Fellowship - Senior Clinical Fellow
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 45,715 - 69,976 per year
Medical Specialist
Job summary Hand and Wrist Fellowship - Senior Clinical Fellow Applications are invited for our Hand and Wrist Fellowship posts commencing: o One post commen...
9 hour(s) ago
Hand and Wrist Fellowship - Senior Clinical Fellow
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 45,715 - 69,976 per year
Medical Specialist
Job summary Hand and Wrist Fellowship - Senior Clinical Fellow Applications are invited for our Hand and Wrist Fellowship posts commencing: o One post commen...
9 hour(s) ago
Senior Sister/Charge Nurse
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 49,387 - 56,515 per year
Registered Nurse/RN
Job summary Senior Sister/Charge Nurse, Band 7 The post holder will be a clearly identifiable senior clinical staff member, and team leader.
12 hour(s) ago
Senior Sister/Charge Nurse
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 49,387 - 56,515 per year
Registered Nurse/RN
Job summary Senior Sister/Charge Nurse, Band 7 The post holder will be a clearly identifiable senior clinical staff member, and team leader.
12 hour(s) ago
Patient Administrator
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 31,554 - 33,270 per year
Admin and Clerical
Job summary Chelsea and Westminster Hospital - Patient Access 3x Permanent & 2x Fixed Term (12 months) We are searching for a high performing and enthusiasti...
12 hour(s) ago
Patient Administrator
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 31,554 - 33,270 per year
Admin and Clerical
Job summary Chelsea and Westminster Hospital - Patient Access 3x Permanent & 2x Fixed Term (12 months) We are searching for a high performing and enthusiasti...
12 hour(s) ago
Occupational Therapist (Respiratory)
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 45,953 - 54,254 per year
Activity Therapist
Job summary Occupational Therapist -Acute Inpatient - Respiratory Medicine/ICU West Middlesex University Hospital Fast forward your career by joining our Res...
12 hour(s) ago
Occupational Therapist (Respiratory)
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 45,953 - 54,254 per year
Activity Therapist
Job summary Occupational Therapist -Acute Inpatient - Respiratory Medicine/ICU West Middlesex University Hospital Fast forward your career by joining our Res...
12 hour(s) ago
Assistant Patient Administrator - Maternity/Ante natal
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 0 - 30,142 per year
Registered Nurse/RN
Job summary Band 2, Assistant Patient Administrator - Maternity and Ante natal West Middlesex University Hospital, Isleworth We are looking for a friendly, s...
12 hour(s) ago
Assistant Patient Administrator - Maternity/Ante natal
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 0 - 30,142 per year
Registered Nurse/RN
Job summary Band 2, Assistant Patient Administrator - Maternity and Ante natal West Middlesex University Hospital, Isleworth We are looking for a friendly, s...
12 hour(s) ago
Cancer MDT Coordinator
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 36,943 - 44,900 per year
Registered Nurse/RN
Job summary The main purpose of the MDT Co-ordinator role is to support the clinical team and patient pathways at the Cancer MDT Meeting to ensure that the T...
12 hour(s) ago
Cancer MDT Coordinator
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 36,943 - 44,900 per year
Registered Nurse/RN
Job summary The main purpose of the MDT Co-ordinator role is to support the clinical team and patient pathways at the Cancer MDT Meeting to ensure that the T...
12 hour(s) ago
Junior Sister/Charge Nurse Band 6
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Registered Nurse/RN
Job summary Junior Sister / Charge Nurse - Band 6 We have an exciting position on Richmond Ward and are looking for an excellent role model with relevant cli...
1 day(s) ago
Junior Sister/Charge Nurse Band 6
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Registered Nurse/RN
Job summary Junior Sister / Charge Nurse - Band 6 We have an exciting position on Richmond Ward and are looking for an excellent role model with relevant cli...
1 day(s) ago
Staff Nurse Intensive Care Unit Band 5
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary Staff Nurse Intensive Care Unit Band 5 Do you have contemporary experience in an acute clinical setting and an interest in developing a career in...
1 day(s) ago
Staff Nurse Intensive Care Unit Band 5
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary Staff Nurse Intensive Care Unit Band 5 Do you have contemporary experience in an acute clinical setting and an interest in developing a career in...
1 day(s) ago
Scrub Nurse/ODP -Theatres
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary Scrub Nurse/ODP - Theatres Band 5 The Band 5 Staff Nurse / Theatre Nurse is a key member of the Planned Care Division, working within the Day Sur...
1 day(s) ago
Scrub Nurse/ODP -Theatres
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary Scrub Nurse/ODP - Theatres Band 5 The Band 5 Staff Nurse / Theatre Nurse is a key member of the Planned Care Division, working within the Day Sur...
1 day(s) ago
Senior Health Care Support Worker – Clinical Imaging
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 30,630 - 32,346 per year
Support Staff
Job summary We are looking for an Imaging Healthcare Assistant that will provide crucial support in diagnostic and therapeutic imaging, assisting radiographe...
4 day(s) ago
Senior Health Care Support Worker – Clinical Imaging
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 30,630 - 32,346 per year
Support Staff
Job summary We are looking for an Imaging Healthcare Assistant that will provide crucial support in diagnostic and therapeutic imaging, assisting radiographe...
4 day(s) ago
Maternity Quality & Safety Lead Midwife
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 66,274 - 73,496 per year
Midwife
Job summary We have an exciting opportunity for an experienced, motivated and passionate midwife to join our established senior leadership team at West Middl...
7 day(s) ago
Maternity Quality & Safety Lead Midwife
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 66,274 - 73,496 per year
Midwife
Job summary We have an exciting opportunity for an experienced, motivated and passionate midwife to join our established senior leadership team at West Middl...
7 day(s) ago
Team Leader - Patient Access
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 38,488 - 46,852 per year
Admin and Clerical
Job summary The post holder will be required to manage a team and will be responsible for the coordination of duties across that team.
7 day(s) ago
Team Leader - Patient Access
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 38,488 - 46,852 per year
Admin and Clerical
Job summary The post holder will be required to manage a team and will be responsible for the coordination of duties across that team.
7 day(s) ago
Substantive Consultant Anaesthetist CW
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
Anaesthetist/Anesthesiologist
Job summary We are looking for enthusiastic and self-motivated consultants to join our department.
7 day(s) ago
Substantive Consultant Anaesthetist CW
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
Anaesthetist/Anesthesiologist
Job summary We are looking for enthusiastic and self-motivated consultants to join our department.
7 day(s) ago
Patient Administrator A&E Department
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 30,630 - 32,346 per year
Admin and Clerical
Job summary Patient Administrator A&E Department Monday- Sunday, weekends and bank holidays.
8 day(s) ago
Patient Administrator A&E Department
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 30,630 - 32,346 per year
Admin and Clerical
Job summary Patient Administrator A&E Department Monday- Sunday, weekends and bank holidays.
8 day(s) ago
PATCH Nurse - Paediatric Hospital at Home
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Registered Nurse/RN
Job summary This position offers the post holder an exciting opportunity to be part of a an innovative model of nursing care at West Middlesex University Hos...
8 day(s) ago
PATCH Nurse - Paediatric Hospital at Home
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Registered Nurse/RN
Job summary This position offers the post holder an exciting opportunity to be part of a an innovative model of nursing care at West Middlesex University Hos...
8 day(s) ago
Senior Sister / Charge Nurse - Pre Operative Assessment
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 49,387 - 56,515 per year
Registered Nurse/RN
Job summary The main purpose of the role is to provide day to day management and leadership for the Preoperative Assessment Centre team.
8 day(s) ago
Senior Sister / Charge Nurse - Pre Operative Assessment
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 49,387 - 56,515 per year
Registered Nurse/RN
Job summary The main purpose of the role is to provide day to day management and leadership for the Preoperative Assessment Centre team.
8 day(s) ago
Clinical Research Nurse
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary An exciting opportunity has arisen for a dynamic and enthusiastic nurse to join the Research team at Clinical Research Facility.
8 day(s) ago
Clinical Research Nurse
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary An exciting opportunity has arisen for a dynamic and enthusiastic nurse to join the Research team at Clinical Research Facility.
8 day(s) ago
Bank Occupational Therapist (Acute In Patients)
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 27 - 34 per hour
Activity Therapist
Job summary Bank Band 6 Occupational Therapist (Acute in-patient) We are looking for Bank Occupational Therapists and Physiotherapists to support our ED & Ac...
8 day(s) ago
Bank Occupational Therapist (Acute In Patients)
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 27 - 34 per hour
Activity Therapist
Job summary Bank Band 6 Occupational Therapist (Acute in-patient) We are looking for Bank Occupational Therapists and Physiotherapists to support our ED & Ac...
8 day(s) ago
Paediatric A&E Sister/ Charge Nurse
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Registered Nurse/RN
Job summary We are looking for highly motivated and enthusiastic individuals who possess excellent interpersonal and communication skills along with the abil...
8 day(s) ago
Paediatric A&E Sister/ Charge Nurse
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Registered Nurse/RN
Job summary We are looking for highly motivated and enthusiastic individuals who possess excellent interpersonal and communication skills along with the abil...
8 day(s) ago
Staff Nurse - GUM & HIV
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 38,488 - 46,852 per year
Registered Nurse/RN
Job summary We are looking to recruit motivated and enthusiastic nurse to join our nursing team.
11 day(s) ago
Staff Nurse - GUM & HIV
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 38,488 - 46,852 per year
Registered Nurse/RN
Job summary We are looking to recruit motivated and enthusiastic nurse to join our nursing team.
11 day(s) ago
Pre-registration Trainee Pharmacy Technician (Apprenticeship)
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 28,392 - 31,157 per year
Pharmacist
Job summary Pre-registration Trainee Pharmacy Technician Apprenticeship Please note Salary will be as follows: Year 1: 70% of the top of Band 4 + Inner Londo...
11 day(s) ago
Pre-registration Trainee Pharmacy Technician (Apprenticeship)
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 28,392 - 31,157 per year
Pharmacist
Job summary Pre-registration Trainee Pharmacy Technician Apprenticeship Please note Salary will be as follows: Year 1: 70% of the top of Band 4 + Inner Londo...
11 day(s) ago
Physiotherapist (Musculoskeletal)
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 58,133 - 65,261 per year
Exercise Therapist
Job summary Part-time. Working pattern is Monday 8.00-18:00, Wednesday 10.00-5.45 and Friday 08:00-18.00 The post holder will be a clearly identifiable senio...
11 day(s) ago
Physiotherapist (Musculoskeletal)
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 58,133 - 65,261 per year
Exercise Therapist
Job summary Part-time. Working pattern is Monday 8.00-18:00, Wednesday 10.00-5.45 and Friday 08:00-18.00 The post holder will be a clearly identifiable senio...
11 day(s) ago
Patient Administrator (Diagnostics)
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 31,554 - 33,270 per year
Admin and Clerical
Job summary Chelsea and Westminster Hospital Site Band 3 Patient Administrator - Patient Access- 8AM - 6PM We are looking for a friendly, self-motivated and...
14 day(s) ago
Patient Administrator (Diagnostics)
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 31,554 - 33,270 per year
Admin and Clerical
Job summary Chelsea and Westminster Hospital Site Band 3 Patient Administrator - Patient Access- 8AM - 6PM We are looking for a friendly, self-motivated and...
14 day(s) ago
Deputy Superintendent Radiographer/Trainee Reporting Radiographer
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 45,953 - 54,254 per year
Radiographer
Job summary This Deputy Superintendent Radiographer (Fluoroscopy/Interventional Radiology)/Trainee Reporting Radiographer Development Post offers an opportun...
14 day(s) ago
Deputy Superintendent Radiographer/Trainee Reporting Radiographer
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 45,953 - 54,254 per year
Radiographer
Job summary This Deputy Superintendent Radiographer (Fluoroscopy/Interventional Radiology)/Trainee Reporting Radiographer Development Post offers an opportun...
14 day(s) ago
Matron for Antenatal Clinic, Community and Caseload Midwifery
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 63,665 - 70,887 per year
Midwife
Job summary We are seeking a dynamic and experienced Maternity Matron to lead and manage the Antenatal Clinic, Community Midwifery, and Caseload Midwifery te...
15 day(s) ago
Matron for Antenatal Clinic, Community and Caseload Midwifery
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 63,665 - 70,887 per year
Midwife
Job summary We are seeking a dynamic and experienced Maternity Matron to lead and manage the Antenatal Clinic, Community Midwifery, and Caseload Midwifery te...
15 day(s) ago
Hand and Wrist Fellowship - Senior Clinical Fellow
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 9 hour(s) ago
Reference: 2380694
Job summary
Hand and Wrist Fellowship - Senior Clinical Fellow
Applications are invited for our Hand and Wrist Fellowship posts commencing:
o One post commencing 01/02/27 with on callso One post commencing 01/08/27 without on calls
The Hand and Wrist Fellows are part of the multidisciplinary Hand Team within a busy, dynamic and friendly department. We encourage a learning environment, with regular MDT and specialist Radiology meetings and support for taking the BSSH Hand Surgery Diploma. There are numerous BSSH approved tutors who can help and guide your preparation for the exam. We also encourage your involvement in audit and research and expect the successful candidates to present and publish such work carried out in the Unit.
This post does not have specific Royal College or Postgraduate approval; however prospective Deanery approval can be sought. This post would suit a senior Orthopaedic or Plastic Surgery trainee who is developing an interest in hand and wrist surgery and would like further experience in this specialist field. We welcome applicants from overseas.
The successful candidates will be exposed to a broad spectrum of elective hand and wrist surgery. There will also be exposure to a large volume of hand and wrist trauma including soft tissue reconstruction and complex wrist cases.
Main duties of the job
- Management of hand and wrist surgery cases in the outpatient setting (supervised)
- Management of hand and wrist surgery cases in the operating theatre (supervised)
- Presentation of cases at the weekly academic meeting
- Ward round review of in-patients and their on-going care
- Research involving hand and wrist surgery-based studies
- Teaching of junior staff
- Participation in daily morning trauma meetings
The job description may be subject to change according to the varying needs of the service. Such changes will be made after discussion between the post holder and his/her manager.
All duties must be carried out under supervision or within Trust policy and procedure. You must never undertake any duties that are outside your area of skill or knowledge level. If you are unsure you must seek clarification from a more senior member of staff.
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.
The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Details
Date posted
02 October 2026
Pay scheme
Hospital medical and dental staff
Grade
Doctor - other
Salary
Depending on experience £45,715 - £69,976 per year plus LW allowance
Contract
Fixed term
Duration
6 months
Working pattern
Full-time
Reference number
289-PC-305
Job locations
Chelsea & Westminster Hospital
369 Fulham Road
London
SW10 9NH
United Kingdom
Job description
Job responsibilities
This is not a training post and does not have specific Royal College or Postgraduate approval; however prospective Deanery, SAC + PMETB approval can be sought. This post would suit a senior orthopaedic trainee who is developing an interest in hand and wrist surgery and would like further experience in this specialist field. We would welcome applicants from overseas.
There will be an emphasis on more orthopaedic procedures (arthroscopic wrist surgery, joint replacements, carpal instability) on the elective side but equal exposure to soft tissue/ plastics procedures on the trauma side (flexor tendons, nerve repairs, soft tissue reconstruction).
Job description
Job responsibilities
This is not a training post and does not have specific Royal College or Postgraduate approval; however prospective Deanery, SAC + PMETB approval can be sought. This post would suit a senior orthopaedic trainee who is developing an interest in hand and wrist surgery and would like further experience in this specialist field. We would welcome applicants from overseas.
There will be an emphasis on more orthopaedic procedures (arthroscopic wrist surgery, joint replacements, carpal instability) on the elective side but equal exposure to soft tissue/ plastics procedures on the trauma side (flexor tendons, nerve repairs, soft tissue reconstruction).
Person Specification
Education and Qualifications
Essential
- MBBS or equivalent
- MRCS or equivalent
- Full GMC registration with a licence to practice (by commencement of the post)
Desirable
- FRCS (orth) or FRCS(Plast) or equivalent
- The BSSH Diploma in hand surgery or the European equivalent
Experience
Essential
- Hand Surgery Experience
- Good Communicator
- Publications/ Presentations/ Audits
- Teaching experience
Desirable
- Hand and Wrist Fixation course
- ATLS
Person Specification
Education and Qualifications
Essential
- MBBS or equivalent
- MRCS or equivalent
- Full GMC registration with a licence to practice (by commencement of the post)
Desirable
- FRCS (orth) or FRCS(Plast) or equivalent
- The BSSH Diploma in hand surgery or the European equivalent
Experience
Essential
- Hand Surgery Experience
- Good Communicator
- Publications/ Presentations/ Audits
- Teaching experience
Desirable
- Hand and Wrist Fixation course
- ATLS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Chelsea & Westminster Hospital
369 Fulham Road
London
SW10 9NH
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Chelsea & Westminster Hospital
369 Fulham Road
London
SW10 9NH
United Kingdom
Employer's website
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Senior Sister/Charge Nurse
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 12 hour(s) ago
Reference: 2380563
Job summary
Senior Sister/Charge Nurse, Band 7
The post holder will be a clearly identifiable senior clinical staff member, and team leader. They will have significant clinical experience, provide sound clinical expertise to their team, and coordinate and deliver high quality care.
They will be a role model for expert clinical care, and lead on specific projects / management functions as delegated by the Matron or Lead nurse.
They will role model the identified Trust values at all times. They will be responsible for leading a team.
They will be activity involved in unit and trust activities and be aware of significant changes and developments in critical care.
The poster holder will be accountable for the operational management of the unit on a day-by-day basis ensuring a safe, effective, quality service is delivered to patients and their families.
Main duties of the job
They will be activity involved in unit and trust activities and be aware of significant changes and developments in critical care.
The poster holder will be accountable for the operational management of the unit on a day-by-day basis ensuring a safe, effective, quality service is delivered to patients and their families
Understand the Trust clinical governance framework, and participate in the promoting and safeguarding of high standards of care, through effective risk management & governance, and adherence to the Trust values
Ensure that the team promote, ensure and adhere to the Trust safeguarding polices
Undertake effective multi professionally work with colleagues to deliver care
Coordinate and manage nurse led clinics where appropriate
Coordinate specialist functions, including making clinical decisions where appropriate
Monitor quality of standards of care, in line with CQC requirements and Trust and Divisional objectives
Deliver and supervise a high quality patient experience
Work with manager to collect and disseminate data on quality indicators etc, in line with national and Trust objectives
Maintain a safe working environment, including ensuring equipment is safe, and used in line with Trust policy and values
Promote and maintain patient safety at all times, including proactively implementing falls and pressure ulcer prevention and safe medicine management
Lead role in the detection, management and prevention of safeguarding issues
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed."
If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Details
Date posted
02 October 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,387 to £56,515 a year plus HCAS
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
289-PC-301
Job locations
Chelsea and Westminster Hospital
Intensive Care Unit, Chelsea and Westminster Hospital, 369 Fulham Road
London
SW10 9NH
United Kingdom
Job description
Job responsibilities
Clinical
- Lead on assessing planning and implementing high quality care, and evaluating care options for patients in the clinical area, in line with the Trust values and objectives
- Lead on complex clinical care for patients within critical care
- Ensure the safe custody,maintenance and administration of medication, in accordance with established Trust policy
- Promote andmaintain a safe therapeutic environment for patients, their families and staff, according to national and local Infection Control guidelines, Health & Safety legislation and Trust policies and objectives
- Coordinate discharges and transfers, promotingtimely and safe processes for them
- Ensure that patient flow and the management of beds is effective and safe
- Ensure the delivery ofhigh quality end of life care in line with national pathways
- Maintain a good understanding and implementation of clinical escalation procedures asrequired
- Understand the Trust clinical governance framework, andparticipate in the promoting and safeguarding of high standards of care, through effective risk management & governance, and adherence to the Trust values
- Ensure that the team promote, ensure and adhere to the Trust safeguarding polices
- Undertake effective multi professionally work with colleagues to deliver care
- Coordinate andmanage nurse led clinics where appropriate
- Coordinate specialist functions, including making clinical decisions where appropriate
- Monitor quality of standards of care, in line with CQC requirements and Trust and Divisional objectives Deliver and supervise a high quality patient experience
- Work with manager to collect anddisseminate data on quality indicators etc, in line with national and Trust objectives
- Maintaina safe working environment, including ensuring equipment is safe, and used in line with Trust policy and values
- Promote andmaintain patient safety at all times, including proactively implementing falls and pressure ulcer prevention and safe medicine management
- Lead role in the detection,management and prevention of safeguarding issues
- Have anawareness of current professional and clinical developments within their area of practice and promote this to others
- PLEASE SEE JOB DESCRIPTION AND PERSON SPECIFICATION FOR DETAILS OF THE ROLE.
Job description
Job responsibilities
Clinical
- Lead on assessing planning and implementing high quality care, and evaluating care options for patients in the clinical area, in line with the Trust values and objectives
- Lead on complex clinical care for patients within critical care
- Ensure the safe custody,maintenance and administration of medication, in accordance with established Trust policy
- Promote andmaintain a safe therapeutic environment for patients, their families and staff, according to national and local Infection Control guidelines, Health & Safety legislation and Trust policies and objectives
- Coordinate discharges and transfers, promotingtimely and safe processes for them
- Ensure that patient flow and the management of beds is effective and safe
- Ensure the delivery ofhigh quality end of life care in line with national pathways
- Maintain a good understanding and implementation of clinical escalation procedures asrequired
- Understand the Trust clinical governance framework, andparticipate in the promoting and safeguarding of high standards of care, through effective risk management & governance, and adherence to the Trust values
- Ensure that the team promote, ensure and adhere to the Trust safeguarding polices
- Undertake effective multi professionally work with colleagues to deliver care
- Coordinate andmanage nurse led clinics where appropriate
- Coordinate specialist functions, including making clinical decisions where appropriate
- Monitor quality of standards of care, in line with CQC requirements and Trust and Divisional objectives Deliver and supervise a high quality patient experience
- Work with manager to collect anddisseminate data on quality indicators etc, in line with national and Trust objectives
- Maintaina safe working environment, including ensuring equipment is safe, and used in line with Trust policy and values
- Promote andmaintain patient safety at all times, including proactively implementing falls and pressure ulcer prevention and safe medicine management
- Lead role in the detection,management and prevention of safeguarding issues
- Have anawareness of current professional and clinical developments within their area of practice and promote this to others
- PLEASE SEE JOB DESCRIPTION AND PERSON SPECIFICATION FOR DETAILS OF THE ROLE.
Person Specification
Trust Values
Essential
- Putting patients first
- Responsive to patients and staff
- Open and honest
- Unfailingly kind
- Determined to develop
Education and qualifications
Essential
- Registered Nurse
- Diploma in Higher education or Degree
- Critical Care Course
- ALS Provider
- Evidence of leadership course
- Evidence of teaching / mentorship qualification
Desirable
- Master qualification
- Burns course
Experience
Essential
- Relevant post reg experience at Band 6 level
- Wide variety of clinical experience.
- Experience of excellence in leading all /part of a clinical team in practice.
- Experience of teaching and supporting learners / new staff etc
Desirable
- BICU experience
Skills and knowledge
Essential
- Proven clinical knowledge linked to area of specialty, and excellence in care delivery
- Proven knowledge of safety issues through clinical governance and risk management
- Proven leadership and deputising skills in clinical area
- Excellent communication skills with patients, relatives, staff and external contacts, including in challenging situations, demonstrating respect and kindness.
- Knowledge of current challenging and issues in nursing
- Commitment to teaching and learning for self and others
- Computer literacy skills
- Commitment to quality initiatives and research
- Clinical decision making skills and ability to prioritise workload
Desirable
- Clinical decision making skills and ability to prioritise workload
- Commitment to quality initiatives and research
Personal qualities
Essential
- Effective role model, demonstrating values of safety, respect kindness and excellence
- Enthusiastic and motivated
- Self-starter and able to work on own initiative
- Able to remain calm under pressure
- Able to act as a patient's advocate
- Approachable, respectful, supportive adaptable, and assertive
Person Specification
Trust Values
Essential
- Putting patients first
- Responsive to patients and staff
- Open and honest
- Unfailingly kind
- Determined to develop
Education and qualifications
Essential
- Registered Nurse
- Diploma in Higher education or Degree
- Critical Care Course
- ALS Provider
- Evidence of leadership course
- Evidence of teaching / mentorship qualification
Desirable
- Master qualification
- Burns course
Experience
Essential
- Relevant post reg experience at Band 6 level
- Wide variety of clinical experience.
- Experience of excellence in leading all /part of a clinical team in practice.
- Experience of teaching and supporting learners / new staff etc
Desirable
- BICU experience
Skills and knowledge
Essential
- Proven clinical knowledge linked to area of specialty, and excellence in care delivery
- Proven knowledge of safety issues through clinical governance and risk management
- Proven leadership and deputising skills in clinical area
- Excellent communication skills with patients, relatives, staff and external contacts, including in challenging situations, demonstrating respect and kindness.
- Knowledge of current challenging and issues in nursing
- Commitment to teaching and learning for self and others
- Computer literacy skills
- Commitment to quality initiatives and research
- Clinical decision making skills and ability to prioritise workload
Desirable
- Clinical decision making skills and ability to prioritise workload
- Commitment to quality initiatives and research
Personal qualities
Essential
- Effective role model, demonstrating values of safety, respect kindness and excellence
- Enthusiastic and motivated
- Self-starter and able to work on own initiative
- Able to remain calm under pressure
- Able to act as a patient's advocate
- Approachable, respectful, supportive adaptable, and assertive
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Chelsea and Westminster Hospital
Intensive Care Unit, Chelsea and Westminster Hospital, 369 Fulham Road
London
SW10 9NH
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Chelsea and Westminster Hospital
Intensive Care Unit, Chelsea and Westminster Hospital, 369 Fulham Road
London
SW10 9NH
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
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Patient Administrator
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 12 hour(s) ago
Reference: 2380558
Job summary
Chelsea and Westminster Hospital - Patient Access
3x Permanent & 2x Fixed Term (12 months)
We are searching for a high performing and enthusiastic individuals to fill Patient Administrator vacancies at the Chelsea and Westminster Hospital, working in our busy Admin Department. If you thrive on a challenge and enjoy working in a very busy and demanding environment this could be the role for you.
The post holder will provide a comprehensive patient focused administrative service, on a day to day basis to a multi-disciplinary team based in the Patient Access team.
The successful candidate must be able to work autonomously and a a team member and be able to take a wide range of administrative duties.
As a team player they will need to be able to demonstrate excellent communication skills, be organised , adaptable and flexible show empathy and concern for others.
Working Monday-Friday between 8am-6pm
Main duties of the job
The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients by providing an administrative service focused on the patient and their individual needs. The Patient Administrator will provide effective and efficient administrative support to a team liaising with patients, doctors and other healthcare professionals. The staff member will work consistently to provide high quality customer service and will be professional at all times.
The post holder will be required to work inoneof the following areas as indicated in the Job Advert providing cross cover where necessary:
- Clinical Offices
- A&E
- Main reception
- Central Outpatient Booking Team
- Clinical Imaging
- Wards
- Endoscopy
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.
The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Details
Date posted
02 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£31,554 to £33,270 a year per annum incl. HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
289-CS-565
Job locations
Harbour Yard
Chelsea Harbour
London
SW10 0XD
United Kingdom
Job description
Job responsibilities
Roles and responsibilities
- Provide a customer focused service dealing with all patients or visitors in an efficient, polite and courteous manner
- Support the delivery of a high quality healthcare service ensuring that all patients receive a high standard of service delivery
- Handle queries from patients/relatives confidentially and sensitively; refer clinical related queries to appropriate staff
- Interact with patients and relatives in distress in a sensitive and empathetic manner
- Take and relay as appropriate, telephone enquiries and messages , using initiative and prioritising skills when disseminating information
- Update patient details on PAS as appropriate, checking all demographic details on arrival or departure
- Oversee the work of more junior staff and ensure work objectives are being met on a day-to-day basis and demonstrate duties to new starters
- Ensure all procedures are followed re data capture for service specific outcomes.
- Ensure all paperwork is filed appropriately
- Arrange interpreter and transport services where indicated
- Adhere to trust-wide standard operating procedures and policies developed for clinical administrative processes and participate in their development
- Provide cover across the POD as and when required
- Provide an excellent standard of service to patients at all times
- Ensure the availability of all necessary documents (including forms, patient information leaflets and questionnaires) labels, continuation sheets
Job description
Job responsibilities
Roles and responsibilities
- Provide a customer focused service dealing with all patients or visitors in an efficient, polite and courteous manner
- Support the delivery of a high quality healthcare service ensuring that all patients receive a high standard of service delivery
- Handle queries from patients/relatives confidentially and sensitively; refer clinical related queries to appropriate staff
- Interact with patients and relatives in distress in a sensitive and empathetic manner
- Take and relay as appropriate, telephone enquiries and messages , using initiative and prioritising skills when disseminating information
- Update patient details on PAS as appropriate, checking all demographic details on arrival or departure
- Oversee the work of more junior staff and ensure work objectives are being met on a day-to-day basis and demonstrate duties to new starters
- Ensure all procedures are followed re data capture for service specific outcomes.
- Ensure all paperwork is filed appropriately
- Arrange interpreter and transport services where indicated
- Adhere to trust-wide standard operating procedures and policies developed for clinical administrative processes and participate in their development
- Provide cover across the POD as and when required
- Provide an excellent standard of service to patients at all times
- Ensure the availability of all necessary documents (including forms, patient information leaflets and questionnaires) labels, continuation sheets
Person Specification
Education and Qualifications
Essential
- GCSE English and Maths or equivalent
- NVQ 2 in office administration or equivalent experience
Desirable
- A-level English and Maths or equivalent
Experience
Essential
- Experience of working in an administrative capacity
- Proven experience of dealing with complex telephone calls
- Demonstrable experience of maintaining a professional attitude in a pressured environment
- Experience in working as part of a team
Desirable
- Experience of working in an administrative capacity within the NHS
- Experience of working as a Receptionist or of direct communication with patients/customers.
Skills and knowledge
Essential
- Competent working knowledge of windows based computer systems
- Excellent communication skills both written and verbal
- Ability to prioritise and organise work load
- Ability to use own initiative
- To be able to work as part of a team
- Able to file accurately and pay attention to detail
Desirable
- Knowledge of NHS processes/Familiarity with Trust's PAS and other electronic patient administration and documentation systems
- Knowledge of Cerner workflows
- Knowledge of the access policy and RTT pathway
- Knowledge of Excel spread sheets and database systems
Trust values
Essential
- Putting patients first
- Responsive to patients and staff
- Open and honest
- Unfailingly kind
- Determined to develop
Personal qualities
Essential
- Excellent interpersonal skills
- Evidence of interacting with a wide range of people
- Smart and professional appearance
- Able to calm difficult situations.
- Able to solve problems and work in a logical methodical manner
- Show initiative and the ability to plan and deliver work to deadlines without close supervision.
- Work well as part of a team.
- A cheerful and helpful manner when dealing with patients and other staff.
Person Specification
Education and Qualifications
Essential
- GCSE English and Maths or equivalent
- NVQ 2 in office administration or equivalent experience
Desirable
- A-level English and Maths or equivalent
Experience
Essential
- Experience of working in an administrative capacity
- Proven experience of dealing with complex telephone calls
- Demonstrable experience of maintaining a professional attitude in a pressured environment
- Experience in working as part of a team
Desirable
- Experience of working in an administrative capacity within the NHS
- Experience of working as a Receptionist or of direct communication with patients/customers.
Skills and knowledge
Essential
- Competent working knowledge of windows based computer systems
- Excellent communication skills both written and verbal
- Ability to prioritise and organise work load
- Ability to use own initiative
- To be able to work as part of a team
- Able to file accurately and pay attention to detail
Desirable
- Knowledge of NHS processes/Familiarity with Trust's PAS and other electronic patient administration and documentation systems
- Knowledge of Cerner workflows
- Knowledge of the access policy and RTT pathway
- Knowledge of Excel spread sheets and database systems
Trust values
Essential
- Putting patients first
- Responsive to patients and staff
- Open and honest
- Unfailingly kind
- Determined to develop
Personal qualities
Essential
- Excellent interpersonal skills
- Evidence of interacting with a wide range of people
- Smart and professional appearance
- Able to calm difficult situations.
- Able to solve problems and work in a logical methodical manner
- Show initiative and the ability to plan and deliver work to deadlines without close supervision.
- Work well as part of a team.
- A cheerful and helpful manner when dealing with patients and other staff.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Harbour Yard
Chelsea Harbour
London
SW10 0XD
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Harbour Yard
Chelsea Harbour
London
SW10 0XD
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Occupational Therapist (Respiratory)
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 12 hour(s) ago
Reference: 2380557
Job summary
Occupational Therapist -Acute Inpatient - Respiratory Medicine/ICU
West Middlesex University Hospital
Fast forward your career by joining our Respiratory Medicine/Critical Care therapy team. Our Trust provides services from both Chelsea and Westminster Hospital and West Middlesex University Hospital. We are one of the best performing trusts in London for A&E waiting times, and our mortality rates are some of the best in the country.
Whether you are a new Band 6 looking for a new challenge, or a Band 5 considering the next steps in your career, this is an ideal opportunity. Even if you feel you are not quite ready, we would look to support you and develop you to being a confident band 6 therapist. You will ideally have a broad range of clinical experience at Band 5 level or equivalent junior level.
There is a possibility the job will close early when we reach adequate number of applicants - please be sure to submit your application asap to avoid disappointment.
Main duties of the job
Job Summary
The post holder will be based with the inpatient respiratory medicine team at West Middlesex Hospital covering inpatient medical and surgical wards across the hospital.
The post holder will develop advanced assessment and intervention skills, support multi-disciplinary working, provide leadership to the therapy team and clinical areas, and supervise junior members of staff and student.
The post holder will be involved in service development, audit and research activities, and teaching and education.
The post holder will actively participate in the weekend rotas. The post holder will be required to work a minimum of one weekend shift in every four weekends. Some teams are now also providing extended hours working that will include evening working.
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.
The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Details
Date posted
02 October 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£45,953 to £54,254 a year per annum incl. HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
289-CS-566
Job locations
West Middlesex University Hospital
Twickenham Road
Isleworth, London
TW7 6AF
United Kingdom
Job description
Job responsibilities
Roles and responsibilities
CLINICAL RESPONSIBILITIES:
- To carry out appropriate assessments for a designated caseload, addressing occupational performance and skills for clients with multiple/complex needs
- To work with clients to identify and agree treatment goals based on assessment outcomes, which balance the complex interaction of risk, safety, client choice, independence, areas of conflict and eligibility for services
- To use communication, reasoning and negotiation skills to establish a therapeutic relationship in complex cases, managing basic barriers to communication
- To plan and implement individual/group interventions using graded activities to address therapeutic goals and optimise clients functional independence
- To address all areas of risk associated with individual clients ability to function independently and minimise the effects of disability within their chosen environment, including planning and carrying out home assessments and discharge to assess visits and being responsible for the clients health and safety during this assessment
- To monitor, evaluate and modify interventions in order to measure client progress and treatment effectiveness
- To demonstrate and apply a broad level of understanding of the effects of disability to own caseload management and to inform others practice
- To supervise the caseload management of Band 5 OT plus supervise day to day activity of therapy assistants and students as designated
- To represent the OT Department within the multi-disciplinary team and participate in relevant team/network meetings and ward rounds to contribute to the discussion and planning of client care. To use these forums to seek opinion from the team to inform own caseload analysis and reasoning as appropriate
- To liaise with families/carers and statutory and voluntary agencies to contribute to the discussion and planning of client care and seeking opinion from others to inform own caseload analysis and reasoning as appropriate
- To assess for, facilitate provision and education in use of equipment for independence with authorisation rights of equipment spend up to £500 per client
- To ensure that all documentation and activity recording is maintained according to Trust and College of Occupational Therapists Guidelines
- To comply with College of Occupational Therapists Code of Ethics and Professional Conduct and all other relevant national and local policies and procedures
- To demonstrate the ability to reflect on ethical issues and provide guidance to junior staff as necessary
- To respect the individuality, values, cultural and religious diversity of clients and contribute to provision of a service sensitive to these needs
- To progress the client intervention to a satisfactory closure as MDT member. This may include evaluating outcomes, setting up reviews and/or arranging appropriate transfer of care as appropriate
- To provide moving and handling advice for other therapy team members as required
- To participate in the 7 day rota of flexible working within the designated therapy team.
PROFESSIONAL DEVELOPMENT:
- To review and reflect on practice and identify areas for self-development through participation in the annual appraisal system and regular clinical and professional supervision.
- To plan, actively participate in and contribute to the in-service education programme.
- To undertake supervision and appraisals of junior staff as delegated by a senior member of staff.
- To regularly take responsibility for the supervision and education of OT students on clinical placement within the Trust.
- To demonstrate a basic level of leadership skills through management of designated projects.
- To maintain a professional portfolio for CPD, recording learning outcomes and reflections through daily practice, internal and external development opportunities.
- To attend post-graduate lectures and courses to enable achievement of appraisal objectives and to share this knowledge with peers on return.
- To plan and implement induction and education programmes for new staff, OT students and work experience students.
- To attend and actively participate in the OT Clinical Governance Group and other relevant meetings.
- To demonstrate the ability to critically evaluate current research, apply to practice and disseminate findings to local colleagues.
- To deputise for the Band 7 OT in their absence.
ORGANISATIONAL DUTIES:
- To exercise good personal time management, punctuality and consistent reliable attendance.
- To broaden research and development skills through participation in the planning, evaluation and audit/research of practice, clinical pathways and protocols.
- To participate in the planning and delivery of the service business and clinical governance plans and delivery of the Trust business and clinical governance plans.
- To demonstrate an understanding and application of national guidelines and health legislation (e.g. National Clinical Guidelines, NSFs).
- Undertake any other relevant duties as required by the Band 7 Occupational Therapist, Clinical Services Manager.
This job involves regular exposure to unpleasant working conditions eg body fluids including urine, faeces and sputum and occasional exposure to verbal and physical aggression.
This job involves regular weekend working.
Job description
Job responsibilities
Roles and responsibilities
CLINICAL RESPONSIBILITIES:
- To carry out appropriate assessments for a designated caseload, addressing occupational performance and skills for clients with multiple/complex needs
- To work with clients to identify and agree treatment goals based on assessment outcomes, which balance the complex interaction of risk, safety, client choice, independence, areas of conflict and eligibility for services
- To use communication, reasoning and negotiation skills to establish a therapeutic relationship in complex cases, managing basic barriers to communication
- To plan and implement individual/group interventions using graded activities to address therapeutic goals and optimise clients functional independence
- To address all areas of risk associated with individual clients ability to function independently and minimise the effects of disability within their chosen environment, including planning and carrying out home assessments and discharge to assess visits and being responsible for the clients health and safety during this assessment
- To monitor, evaluate and modify interventions in order to measure client progress and treatment effectiveness
- To demonstrate and apply a broad level of understanding of the effects of disability to own caseload management and to inform others practice
- To supervise the caseload management of Band 5 OT plus supervise day to day activity of therapy assistants and students as designated
- To represent the OT Department within the multi-disciplinary team and participate in relevant team/network meetings and ward rounds to contribute to the discussion and planning of client care. To use these forums to seek opinion from the team to inform own caseload analysis and reasoning as appropriate
- To liaise with families/carers and statutory and voluntary agencies to contribute to the discussion and planning of client care and seeking opinion from others to inform own caseload analysis and reasoning as appropriate
- To assess for, facilitate provision and education in use of equipment for independence with authorisation rights of equipment spend up to £500 per client
- To ensure that all documentation and activity recording is maintained according to Trust and College of Occupational Therapists Guidelines
- To comply with College of Occupational Therapists Code of Ethics and Professional Conduct and all other relevant national and local policies and procedures
- To demonstrate the ability to reflect on ethical issues and provide guidance to junior staff as necessary
- To respect the individuality, values, cultural and religious diversity of clients and contribute to provision of a service sensitive to these needs
- To progress the client intervention to a satisfactory closure as MDT member. This may include evaluating outcomes, setting up reviews and/or arranging appropriate transfer of care as appropriate
- To provide moving and handling advice for other therapy team members as required
- To participate in the 7 day rota of flexible working within the designated therapy team.
PROFESSIONAL DEVELOPMENT:
- To review and reflect on practice and identify areas for self-development through participation in the annual appraisal system and regular clinical and professional supervision.
- To plan, actively participate in and contribute to the in-service education programme.
- To undertake supervision and appraisals of junior staff as delegated by a senior member of staff.
- To regularly take responsibility for the supervision and education of OT students on clinical placement within the Trust.
- To demonstrate a basic level of leadership skills through management of designated projects.
- To maintain a professional portfolio for CPD, recording learning outcomes and reflections through daily practice, internal and external development opportunities.
- To attend post-graduate lectures and courses to enable achievement of appraisal objectives and to share this knowledge with peers on return.
- To plan and implement induction and education programmes for new staff, OT students and work experience students.
- To attend and actively participate in the OT Clinical Governance Group and other relevant meetings.
- To demonstrate the ability to critically evaluate current research, apply to practice and disseminate findings to local colleagues.
- To deputise for the Band 7 OT in their absence.
ORGANISATIONAL DUTIES:
- To exercise good personal time management, punctuality and consistent reliable attendance.
- To broaden research and development skills through participation in the planning, evaluation and audit/research of practice, clinical pathways and protocols.
- To participate in the planning and delivery of the service business and clinical governance plans and delivery of the Trust business and clinical governance plans.
- To demonstrate an understanding and application of national guidelines and health legislation (e.g. National Clinical Guidelines, NSFs).
- Undertake any other relevant duties as required by the Band 7 Occupational Therapist, Clinical Services Manager.
This job involves regular exposure to unpleasant working conditions eg body fluids including urine, faeces and sputum and occasional exposure to verbal and physical aggression.
This job involves regular weekend working.
Person Specification
Qualifications
Essential
- Degree in OT or equivalent
- HCPC registration
- Evidence of on-going CPD
Experience
Essential
- Experience of working in acute or rehabiltiation setting
- Physical health experience in NHS
Desirable
- Community experience
- Mental health experience
- Research/ audit experience
- Students supervising/ mentoring
- Supervision of junior staff
Skills and Knowledge
Essential
- Understanding of current best practice and guidelines
- Word processing/ Good IT skills
- Prioritisation skills
- Application of OT processes
Desirable
- Group work/ training/ presentation skills
- Knowledge of standardised assessments and use in practice
Personal qualities
Essential
- Experience of working in MDT
- Able to work weekends/ flexible working
Desirable
- Conflict management experience
- Evidence of client centred non discriminatory approach
Person Specification
Qualifications
Essential
- Degree in OT or equivalent
- HCPC registration
- Evidence of on-going CPD
Experience
Essential
- Experience of working in acute or rehabiltiation setting
- Physical health experience in NHS
Desirable
- Community experience
- Mental health experience
- Research/ audit experience
- Students supervising/ mentoring
- Supervision of junior staff
Skills and Knowledge
Essential
- Understanding of current best practice and guidelines
- Word processing/ Good IT skills
- Prioritisation skills
- Application of OT processes
Desirable
- Group work/ training/ presentation skills
- Knowledge of standardised assessments and use in practice
Personal qualities
Essential
- Experience of working in MDT
- Able to work weekends/ flexible working
Desirable
- Conflict management experience
- Evidence of client centred non discriminatory approach
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
West Middlesex University Hospital
Twickenham Road
Isleworth, London
TW7 6AF
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
West Middlesex University Hospital
Twickenham Road
Isleworth, London
TW7 6AF
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Assistant Patient Administrator - Maternity/Ante natal
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 12 hour(s) ago
Reference: 2380556
Job summary
Band 2, Assistant Patient Administrator - Maternity and Ante natal
West Middlesex University Hospital, Isleworth
We are looking for a friendly, self-motivated and confident person who has experience of providing a high level standard of customer care. The post holder will provide a comprehensive patient focused reception and Adminservice working in our Maternity and Ante natal department.
If you enjoy working in a very busy and demanding environment this could be your opportunity to make a real difference to the service that we provide to our local community, always keeping the patient at the centre of everything that we do.
The successful candidate must have previous reception experience and have excellent communication and customer service skills.
Working Hours are on rotation, 8am-8pm Monday -Sunday(including weekends and bank holidays)Please note: We may close the advert early if we receive a sufficient number of applications. Please submit your application as soon as possible to avoid disappointment
Previous applicants need not apply
Main duties of the job
The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients by supporting and welcoming patients into services in a way that meets their individual needs. The Assistant Patient Administrator will also provide administrative support to a team liaising between patients, doctors, practitioners and other healthcare professionals. The staff member will work consistently to provide high quality customer service and will be professional at all times. The post holder will be required to work in one of the following areas, providing cross cover wherenecessary:
- Maternity Reception areas
- Maternity and Ante Natal back offices
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.
The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Details
Date posted
02 October 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£30,142 a year per annum incl. HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
289-CS-568
Job locations
West Middlesex University Hospital
Twickenham Road
Isleworth
TW7 6AF
United Kingdom
Job description
Job responsibilities
Reception
- Provide a customer focused reception service for all patients and visitors attending the area dealing with all patients or visitors in an efficient, polite and courteous manner dealing with all patients queries where possible and directing them accordingly
- Ensure the reception areas are always manned and Patients are kept informed of any delays in being seen
- Check in and book patient appointments in a timely manner, ensuring that it's within date range of gestation
- Interact with patients and relatives in a sensitive and empathetic manner
- Process all follow up appointments as patients leave the department in line guidelines, escalating any capacity concerns.
- Make up community and hospital notes using Cerner
- Help with answering the ANC phones and dealing with patient queries
Job description
Job responsibilities
Reception
- Provide a customer focused reception service for all patients and visitors attending the area dealing with all patients or visitors in an efficient, polite and courteous manner dealing with all patients queries where possible and directing them accordingly
- Ensure the reception areas are always manned and Patients are kept informed of any delays in being seen
- Check in and book patient appointments in a timely manner, ensuring that it's within date range of gestation
- Interact with patients and relatives in a sensitive and empathetic manner
- Process all follow up appointments as patients leave the department in line guidelines, escalating any capacity concerns.
- Make up community and hospital notes using Cerner
- Help with answering the ANC phones and dealing with patient queries
Person Specification
Education & Qualification
Essential
- English & Mathematics GCSE or equivalent
Desirable
- Able to use hospital patient administration system
Experience
Essential
- Previous clerical experience including computer use
- Experience of working within a customer-driven service
- Experience of front of house (Reception)
Desirable
- Working in NHS or other health environment
Personal Skills
Essential
- Be able to prioritise your workload
- Be friendly and smile at all times when greeting visitors/patients
- Be a good team player
Skills and knowledge
Essential
- PC skills
- Ability to work under supervision as part of a team
- Ability to communicate clearly and politely with a wide range of people including the general public and work colleagues at all levels.
Person Specification
Education & Qualification
Essential
- English & Mathematics GCSE or equivalent
Desirable
- Able to use hospital patient administration system
Experience
Essential
- Previous clerical experience including computer use
- Experience of working within a customer-driven service
- Experience of front of house (Reception)
Desirable
- Working in NHS or other health environment
Personal Skills
Essential
- Be able to prioritise your workload
- Be friendly and smile at all times when greeting visitors/patients
- Be a good team player
Skills and knowledge
Essential
- PC skills
- Ability to work under supervision as part of a team
- Ability to communicate clearly and politely with a wide range of people including the general public and work colleagues at all levels.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
West Middlesex University Hospital
Twickenham Road
Isleworth
TW7 6AF
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
West Middlesex University Hospital
Twickenham Road
Isleworth
TW7 6AF
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Cancer MDT Coordinator
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 12 hour(s) ago
Reference: 2380554
Job summary
The main purpose of the MDT Co-ordinator role is to support the clinical team and patient pathways at the Cancer MDT Meeting to ensure that the Trust meets the requirements of the national Cancer Waiting Time Standards. This will involve collecting data from a variety of sources and entering the data items into the Trust's cancer database Somerset. The post holder will need excellent organisational and communication skills and a good attention for detail to be successful in the role.
This role is primarily based at West Middlesex Hospital, with cross-site working at Chelsea & Westminster hospital as/when required
PREVIOUS APPLICANTS NEED NOT REAPPLY
Main duties of the job
The post holder will be supporting the cross cover of all tumour sites with dedicated time to support the Gynaecology MDT meetings where required.
They will work with the clinical teams and liaise closely with their band 4 tracker to ensure all patients receive the upmost care. The post holder will ensure that all patients progress through their pathway post MDT, ensuring all treatment plans and next steps are in place or escalated. The aim of an MDTC is to provide the highest quality of care to patients and ensure they are being processed effectively and efficiently through the cancer pathway.
About us
Chelsea and Westminster Hospital NHS Foundation Trust is proud to be one of the top performing and safest trusts in England.
We have two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital, plus our award-winning clinics across North West London and beyond.
Our valuesOur PROUD values demonstrate to staff, patients and the public the standards of care and experience they should expect from our services:
Putting patients first
Responsive to patients and staff
Open and honest
Unfailingly kind
Determined to develop
Details
Date posted
02 October 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£36,943 to £44,900 a year per annum incl. HCAS (pro rata)
Contract
Permanent
Working pattern
Part-time
Reference number
289-CS-477-B
Job locations
West Middlesex University Hospital
Twickenham Road
Isleworth, Middlesex
TW76AF
United Kingdom
Job description
Job responsibilities
Arrange, cover and co-ordinate the weekly/fortnightly/monthly MDT meetings for designated specialties to ensure they are run in accordance with the MDT requirements for Cancer Services - this includes meetings outside of the main treatment MDTs, such as, Diagnostic MDTs.
Ensure all areas of the MDT are prepped in line with the requirements of the MDT, specific list needs, imaging and all required documentation as well as arranging where required pre and post MDT meetings
Ensure that all required cancer outcomes and service data set (COSD) and Audit data is captured during the MDT meeting and transferred onto Somerset - this will include Staging Data, Performance scores, CNS present at diagnosis, next steps and other vital data. Ensure prompts are issued at MDT when this does not occur.
The MDT Coordinator must review data uploaded on Somerset to ensure accuracy and completeness and arrange to meet weekly with the MDT lead and/or lead CNS to validate this.
Circulate and collect an attendance register for the MDT meetings and maintain an electronic record of attendance for core members.
Ensure a clinical member of staff is documenting outcomes from the start of the MDT
Ensure accurate minutes of the MDT are circulated to the distribution list post MDT.
Ensure that every patient with a cancer diagnosis is discussed at an MDT meeting.
Ensure delays in patients pathway are escalated to services so they can be resolved, for example: diagnostic tests.
Ensure actions are raised on the Federated Data platform (FDP 360) Tool for next steps required and updates are tracked tracking accordingly.
Ensure actions not responded to on the Federated Data platform (FDP 360) Tool are escalated appropriately to the next level.
Develop and maintain effective working relationships with counterparts in other local Trusts.
Ensure clinician completes a referral proforma and liaise with the appropriate MDT Co-ordinator for patients requiring discussion at a specialist MDT at another hospital (Imperial, The Royal Marsden & Chelsea & Westminster). Ensure that any imaging and pathology slides are sent to the other hospital in time for the MDT meeting.
Monitor the generic inbox and ensure any patient requiring upgrade is added to the Somerset Cancer Registry (SCR) database in line with the process
Correct and update any validations in relation to COSD and other required data monitored audits.
Job description
Job responsibilities
Arrange, cover and co-ordinate the weekly/fortnightly/monthly MDT meetings for designated specialties to ensure they are run in accordance with the MDT requirements for Cancer Services - this includes meetings outside of the main treatment MDTs, such as, Diagnostic MDTs.
Ensure all areas of the MDT are prepped in line with the requirements of the MDT, specific list needs, imaging and all required documentation as well as arranging where required pre and post MDT meetings
Ensure that all required cancer outcomes and service data set (COSD) and Audit data is captured during the MDT meeting and transferred onto Somerset - this will include Staging Data, Performance scores, CNS present at diagnosis, next steps and other vital data. Ensure prompts are issued at MDT when this does not occur.
The MDT Coordinator must review data uploaded on Somerset to ensure accuracy and completeness and arrange to meet weekly with the MDT lead and/or lead CNS to validate this.
Circulate and collect an attendance register for the MDT meetings and maintain an electronic record of attendance for core members.
Ensure a clinical member of staff is documenting outcomes from the start of the MDT
Ensure accurate minutes of the MDT are circulated to the distribution list post MDT.
Ensure that every patient with a cancer diagnosis is discussed at an MDT meeting.
Ensure delays in patients pathway are escalated to services so they can be resolved, for example: diagnostic tests.
Ensure actions are raised on the Federated Data platform (FDP 360) Tool for next steps required and updates are tracked tracking accordingly.
Ensure actions not responded to on the Federated Data platform (FDP 360) Tool are escalated appropriately to the next level.
Develop and maintain effective working relationships with counterparts in other local Trusts.
Ensure clinician completes a referral proforma and liaise with the appropriate MDT Co-ordinator for patients requiring discussion at a specialist MDT at another hospital (Imperial, The Royal Marsden & Chelsea & Westminster). Ensure that any imaging and pathology slides are sent to the other hospital in time for the MDT meeting.
Monitor the generic inbox and ensure any patient requiring upgrade is added to the Somerset Cancer Registry (SCR) database in line with the process
Correct and update any validations in relation to COSD and other required data monitored audits.
Person Specification
Experience
Essential
- NHS Experience
- Awareness of Cancer Wait Times Guidance
- MDT Experience
- Familiarity with NHS clinical and information processes and systems
- Experience of working in a busy environment with multiple teams
- Extensive experience of Microsoft Office applications and database software
Education and Qualifications
Essential
- Degree or equivalent level of experience
Desirable
- Computer or word processing qualification
- Medical Terminology Course
Skills and knowledge
Essential
- High standard of written and verbal communication skills
- Attention to detail
- Ability to work as part of a team and use own initiative
- Excellent organisation skills
- High standard of time management skills
- Sound analytical skills
Person Specification
Experience
Essential
- NHS Experience
- Awareness of Cancer Wait Times Guidance
- MDT Experience
- Familiarity with NHS clinical and information processes and systems
- Experience of working in a busy environment with multiple teams
- Extensive experience of Microsoft Office applications and database software
Education and Qualifications
Essential
- Degree or equivalent level of experience
Desirable
- Computer or word processing qualification
- Medical Terminology Course
Skills and knowledge
Essential
- High standard of written and verbal communication skills
- Attention to detail
- Ability to work as part of a team and use own initiative
- Excellent organisation skills
- High standard of time management skills
- Sound analytical skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
West Middlesex University Hospital
Twickenham Road
Isleworth, Middlesex
TW76AF
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
West Middlesex University Hospital
Twickenham Road
Isleworth, Middlesex
TW76AF
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Junior Sister/Charge Nurse Band 6
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 1 day(s) ago
Reference: 2377461
Job summary
Junior Sister / Charge Nurse - Band 6
We have an exciting position on Richmond Ward and are looking for an excellent role model with relevant clinical acute surgical experience in colorectal cancer care, upper and general surgery, orthopaedics, ENT, breast and gynaecology.
We are a diverse and dynamic team, where you will have the opportunity to manage and act as a preceptor for a group of staff where you can share your clinical expertise and develop your team.
You will have an opportunity to share your clinical expertise through training, practice development and education. There will be opportunities to lead on specific managerial tasks and projects as delegated as well as representing the Sister / Charge Nurse at directorate and Trust meetings. If you are interested in developing your managerial ambitions, then Richmond Ward is for you.
Main duties of the job
Ensuring the effective running of the clinical area in the absence of the sister / charge nurse. Lead a specific team of nurses and provide clinical and managerial leadership to the multi- professional team in that area. Role modelling expert clinical care, sharing this clinical expertise through practice development, education, mentorship and preceptorship. Leading on specific management tasks and projects as delegated by the sister / charge nurse. Representing the sister / charge nurse at directorate and trust meetings.
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.
The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Details
Date posted
01 October 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year plus HCAS
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
289-PC-304
Job locations
West Middlesex University Hospital
Twickenham Road
ISLEWORTH Middlesex
TW7 6AF
United Kingdom
Job description
Job responsibilities
Management:
- Deputise and act-up for the sister / charge nurse in their absence
- Be involved in the recruitment and retention of a workforce qualified to meet the needs of the patients in that area. This may include nursing staff, support workers, administrative staff, and housekeeping staff. In liaison with the directorate human resources team and sister / charge nurse.
- Manage day to day ward staffing to ensure effective use of resources (including the prudent use of bank and agency staff)
- Lead a team of nurses, ensure that all staff in that team undergo an annual appraisal (with intervening reviews) and have a personal development plan (PDP). Report any issues of poor conduct or performance to the sister / charge nurse and assist them to manage this situation in accordance with Trust policies and procedures.
- Help the ward senior sister to maintain a safe and acceptable environment for patients, visitors, students and staff, reporting and taking appropriate action on any hazards, incidents, faulty equipment or inadequate standards of cleaning.
- Assist the senior sister to collect data and provide essential information in a timely and accurate manner as requested by the directorate and trust management teams. This could include dependency studies, manpower and a variety of audits.
- To participate in meetings and project work as identified and delegated by the senior sister or clinical nurse professional.
Clinical/Professional Role:
- To act as a role model of expert clinical practice in the speciality.
- To be a role model and effective leader.
- To provide patients care to an allocated group of patients and ensure continuity of care for the patients whom your nursing team is caring for.
- To ensure that nursing documentation is maintained to a high standard. Be a competent user of and participate in the on-going development of the Electronic Patient Record.
- To work in close liaison with other members of the multi-disciplinary team.
- To promote the development of evidenced based practice on the ward.
- To promote clinical supervision on the ward within the Trusts strategy.
- To ensure high standards of care are given to all patients.
- Advise patients on the promotion of health and the prevention of illness.
Educational Role:
- To be aware of the educational needs of student nurses acting as a mentor and assessors. Work in close liaison with the Practice Facilitators and other educational staff.
- Assist in the orientation and development of new staff to the area, including the acting as a preceptor.
- Assist with the organisation of and participate in educational activities (eg teaching programmes) within the clinical area.
Professional Development:
- To participate in own Individual Performance Review, developing and auctioning a PSP in liaison with the sister / charge nurse.
- To attend appropriate educational programmes to develop his/her self and team in accordance with the needs of the service.
- To adhere at all times to the NMC Code of Professional Conduct and any other NMC guidelines and regulations.
PLEASE SEE JOB DESCRIPTION AND PERSON SPECIFICATION FOR FULL DETAILS OF THE POST
Job description
Job responsibilities
Management:
- Deputise and act-up for the sister / charge nurse in their absence
- Be involved in the recruitment and retention of a workforce qualified to meet the needs of the patients in that area. This may include nursing staff, support workers, administrative staff, and housekeeping staff. In liaison with the directorate human resources team and sister / charge nurse.
- Manage day to day ward staffing to ensure effective use of resources (including the prudent use of bank and agency staff)
- Lead a team of nurses, ensure that all staff in that team undergo an annual appraisal (with intervening reviews) and have a personal development plan (PDP). Report any issues of poor conduct or performance to the sister / charge nurse and assist them to manage this situation in accordance with Trust policies and procedures.
- Help the ward senior sister to maintain a safe and acceptable environment for patients, visitors, students and staff, reporting and taking appropriate action on any hazards, incidents, faulty equipment or inadequate standards of cleaning.
- Assist the senior sister to collect data and provide essential information in a timely and accurate manner as requested by the directorate and trust management teams. This could include dependency studies, manpower and a variety of audits.
- To participate in meetings and project work as identified and delegated by the senior sister or clinical nurse professional.
Clinical/Professional Role:
- To act as a role model of expert clinical practice in the speciality.
- To be a role model and effective leader.
- To provide patients care to an allocated group of patients and ensure continuity of care for the patients whom your nursing team is caring for.
- To ensure that nursing documentation is maintained to a high standard. Be a competent user of and participate in the on-going development of the Electronic Patient Record.
- To work in close liaison with other members of the multi-disciplinary team.
- To promote the development of evidenced based practice on the ward.
- To promote clinical supervision on the ward within the Trusts strategy.
- To ensure high standards of care are given to all patients.
- Advise patients on the promotion of health and the prevention of illness.
Educational Role:
- To be aware of the educational needs of student nurses acting as a mentor and assessors. Work in close liaison with the Practice Facilitators and other educational staff.
- Assist in the orientation and development of new staff to the area, including the acting as a preceptor.
- Assist with the organisation of and participate in educational activities (eg teaching programmes) within the clinical area.
Professional Development:
- To participate in own Individual Performance Review, developing and auctioning a PSP in liaison with the sister / charge nurse.
- To attend appropriate educational programmes to develop his/her self and team in accordance with the needs of the service.
- To adhere at all times to the NMC Code of Professional Conduct and any other NMC guidelines and regulations.
PLEASE SEE JOB DESCRIPTION AND PERSON SPECIFICATION FOR FULL DETAILS OF THE POST
Person Specification
Education & Qualifications
Essential
- Registered Nurse
- Post registration education in a relevant speciality
- SLICE/998 or Equivalent
- Degree
Desirable
- Critical Care Qualification
Experience
Essential
- Mentorship, preceptorship, assessment of a variety of qualifies, unqualified and training staff
- Demonstrate knowledge of managing budget
- Delivering eductional support
- Experience of caring for critically ill patients in critical care or general setting
- Able to work with electonic patient records and IT systems
Skills and knowledge
Essential
- Ability to demonstrate initiative
- Approachable and polite
- Excellent communication skills
- Good IT skill
- Ability to plan and prioritise own and others workload
- An understanding of NHS and Trust performance targets
- Evidence of ability to work collaboratively in a multi-disciplinary team
Personal Qualities
Essential
- Ability to form professional interpersonal relationships.
- Enthusiastic and assertive.
- Able to work as part of a team
- .Adaptable to change.
- Trustworthy. Patience.
- Demonstrates attention to detail
- Empathetic.
- Demonstrable evidence of being able and willing to understand our Trust values of respect, kindness, excellence and safety, with behaviour which reinforces these values
Person Specification
Education & Qualifications
Essential
- Registered Nurse
- Post registration education in a relevant speciality
- SLICE/998 or Equivalent
- Degree
Desirable
- Critical Care Qualification
Experience
Essential
- Mentorship, preceptorship, assessment of a variety of qualifies, unqualified and training staff
- Demonstrate knowledge of managing budget
- Delivering eductional support
- Experience of caring for critically ill patients in critical care or general setting
- Able to work with electonic patient records and IT systems
Skills and knowledge
Essential
- Ability to demonstrate initiative
- Approachable and polite
- Excellent communication skills
- Good IT skill
- Ability to plan and prioritise own and others workload
- An understanding of NHS and Trust performance targets
- Evidence of ability to work collaboratively in a multi-disciplinary team
Personal Qualities
Essential
- Ability to form professional interpersonal relationships.
- Enthusiastic and assertive.
- Able to work as part of a team
- .Adaptable to change.
- Trustworthy. Patience.
- Demonstrates attention to detail
- Empathetic.
- Demonstrable evidence of being able and willing to understand our Trust values of respect, kindness, excellence and safety, with behaviour which reinforces these values
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
West Middlesex University Hospital
Twickenham Road
ISLEWORTH Middlesex
TW7 6AF
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
West Middlesex University Hospital
Twickenham Road
ISLEWORTH Middlesex
TW7 6AF
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Staff Nurse Intensive Care Unit Band 5
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 1 day(s) ago
Reference: 2377455
Job summary
Staff Nurse Intensive Care Unit Band 5
Do you have contemporary experience in an acute clinical setting and an interest in developing a career in critical care? We are looking for someone who is motivated, enthusiastic and possesses excellent interpersonal and communication skills along with the ability to work effectively within a multidisciplinary team in an innovative Critical Care setting. You will be given a structured orientation and development plan to meet your individual needs to develop as an intensive care team leader.
The West Middlesex Hospital Intensive care Unit comprises of a combination of level two and level three intensive care beds. We cater for a broad range of critically ill patients and offer a friendly and supportive working environment where education and staff development is seen as a priority.
VACANCY WILL CLOSE ONCE SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED
Main duties of the job
- The Staff Nurse is responsible for the assessment, planning, delivery and evaluation of high quality patient care, whilst working in close co-operation and collaboration with the multi-disciplinary team.
- Provide high quality clinical care to patients, in line with the Trust values and in accordance with professional regulations. Accept delegated responsibility for specific activities/areas from the senior nurse in charge
- Work in line with Trust policies, objectives, protocols and local guidelines, whilst also being aware of the importance of their role in supporting members of the team, and always adhering to the Trust values, and in accordance with NMC regulations.
- Work autonomously and with others to always deliver high standards of care to patients and their careers, autonomously and as part of a team.
- Communicate in line with Trust values, to patients, careers and staff at all times.
- Take every opportunity to continue to develop, practice and expand their own general and specialist nursing skills.
- Maintain high standards of professional and ethical responsibility, and accountability and be aware of the medico-legal aspects of nursing, in line with professional, regulating and local guidance.
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed."
If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require shifts at multiple sites.
Details
Date posted
01 October 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year plus HCAS
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
289-PC-302
Job locations
West Middlesex University Hospital
Twickenham Road
Isleworth
TW7 6AF
United Kingdom
Job description
Job responsibilities
1. Clinical
- Assess, plan, implement and evaluate individualized patient care through appropriate frameworks, including safe effective arrangements for discharge, underpinned by Trust values.
- Assist members of the team in the co-ordination of the clinical activities
- Use clinical standards to participate in the process of monitoring the quality of care delivered. Act to ensure that nursing practice is of the highest standard, in line with Trust and CQC standards.
- Supply and/or administer medication safely in line with Trust medicines policy.
- Assess and support patients with adherence and understanding of their medication, advise on the promotion of health and prevention of illness
- Demonstrate knowledge and skills in the education of the patient and their significant others
- Assist with the evaluation of care and initiate any action required, for example liaising with the multidisciplinary team of doctors as appropriate
- Review the effectiveness of the nursing care provided and initiate any action that may be required
- Undertake any reasonable and relevant clinical or non-clinical functions commensurate with their banding.
- Recognize and act on situations that may be detrimental to the health and well-being of the individual
- Co-ordinate and support other members of the caring team who may be responsible for implementing specific aspects of nursing care.
- Investigate and report accidents, incidents and losses and provide initial support for the member of staff or patient involved, in line with Trust policy.
- Take on extra duties/responsibilities as delegated and agreed by the department/ ward manager or senior staff nurse, within their capability / limitations.
2. Professional
- Maintain a professional behaviour at all times and promote positive image of Chelsea and Westminster Hospital NHS Foundation Trust at all times, in line with Trust values.
- Contribute to a high quality safe working environment in which patients receive a high standard of care
- Participate in the setting of standards for nursing practice and for care involving the multi-disciplinary team
- Practice in accordance with, and aware of his/her responsibilities under, the NMC Code of Professional Conduct and other appropriate NMC guidelines
-
Understand and practice in accordance with Trust and Unit policies and procedures, and ensure they are understood and practiced by staff
Maintain a safe working environment recognizing the health and safety requirements of patients, visitors and staff
Ensure all strategies, policies and protocols relating to infection control are implemented and monitored and that appropriate and timely action is taken in response to ensuring the prevention of control of infection
Maintain clear and accurate documentation in line with unit and Trust standard
Understand local audit processes and take opportunities to initiate local audit and participate in Trust audits locally.
Participate in the ordering and maintenance of adequate stock level in an effective manner
Work with members of the team in implementing a quality approach to service provision, in line with Trust quality care standards.
Report all complaints, incidents or accidents to the Nurse in charge and take appropriate action
Work shift patterns and weekends to suit the needs of service delivery
3. Leadership and management
- Manage a group of patients, in line with level of experience Supervise under the direction of the Sister/Charge Nurse, the work of unqualified staff
- Manage the ward/department in the absence of the band 6 or 7 nurses, if senior enough to do so
- Demonstrate effective time management and prioritisation of workload
- Take an active role in the induction and orientation of new staff
- Take responsibility for the teaching and education of pre and post registration students acting as a preceptor or mentor as appropriate
- Take responsibility for the teaching and education of pre and post registration students acting as a preceptor or mentor as appropriate
- Demonstrate leadership and teaching skills in the supervision development and feedback of junior staff
- Demonstrate procedures and supervise junior staff and students in the practice of new skills
- Have an awareness of cost implications and assist in the management of resources within the clinical area e.g. equipment, supplies
PLEASE SEE THE JOB DESCRIPTION FOR FULL DUTIES OF THE POST
Job description
Job responsibilities
1. Clinical
- Assess, plan, implement and evaluate individualized patient care through appropriate frameworks, including safe effective arrangements for discharge, underpinned by Trust values.
- Assist members of the team in the co-ordination of the clinical activities
- Use clinical standards to participate in the process of monitoring the quality of care delivered. Act to ensure that nursing practice is of the highest standard, in line with Trust and CQC standards.
- Supply and/or administer medication safely in line with Trust medicines policy.
- Assess and support patients with adherence and understanding of their medication, advise on the promotion of health and prevention of illness
- Demonstrate knowledge and skills in the education of the patient and their significant others
- Assist with the evaluation of care and initiate any action required, for example liaising with the multidisciplinary team of doctors as appropriate
- Review the effectiveness of the nursing care provided and initiate any action that may be required
- Undertake any reasonable and relevant clinical or non-clinical functions commensurate with their banding.
- Recognize and act on situations that may be detrimental to the health and well-being of the individual
- Co-ordinate and support other members of the caring team who may be responsible for implementing specific aspects of nursing care.
- Investigate and report accidents, incidents and losses and provide initial support for the member of staff or patient involved, in line with Trust policy.
- Take on extra duties/responsibilities as delegated and agreed by the department/ ward manager or senior staff nurse, within their capability / limitations.
2. Professional
- Maintain a professional behaviour at all times and promote positive image of Chelsea and Westminster Hospital NHS Foundation Trust at all times, in line with Trust values.
- Contribute to a high quality safe working environment in which patients receive a high standard of care
- Participate in the setting of standards for nursing practice and for care involving the multi-disciplinary team
- Practice in accordance with, and aware of his/her responsibilities under, the NMC Code of Professional Conduct and other appropriate NMC guidelines
-
Understand and practice in accordance with Trust and Unit policies and procedures, and ensure they are understood and practiced by staff
Maintain a safe working environment recognizing the health and safety requirements of patients, visitors and staff
Ensure all strategies, policies and protocols relating to infection control are implemented and monitored and that appropriate and timely action is taken in response to ensuring the prevention of control of infection
Maintain clear and accurate documentation in line with unit and Trust standard
Understand local audit processes and take opportunities to initiate local audit and participate in Trust audits locally.
Participate in the ordering and maintenance of adequate stock level in an effective manner
Work with members of the team in implementing a quality approach to service provision, in line with Trust quality care standards.
Report all complaints, incidents or accidents to the Nurse in charge and take appropriate action
Work shift patterns and weekends to suit the needs of service delivery
3. Leadership and management
- Manage a group of patients, in line with level of experience Supervise under the direction of the Sister/Charge Nurse, the work of unqualified staff
- Manage the ward/department in the absence of the band 6 or 7 nurses, if senior enough to do so
- Demonstrate effective time management and prioritisation of workload
- Take an active role in the induction and orientation of new staff
- Take responsibility for the teaching and education of pre and post registration students acting as a preceptor or mentor as appropriate
- Take responsibility for the teaching and education of pre and post registration students acting as a preceptor or mentor as appropriate
- Demonstrate leadership and teaching skills in the supervision development and feedback of junior staff
- Demonstrate procedures and supervise junior staff and students in the practice of new skills
- Have an awareness of cost implications and assist in the management of resources within the clinical area e.g. equipment, supplies
PLEASE SEE THE JOB DESCRIPTION FOR FULL DUTIES OF THE POST
Person Specification
Experience
Essential
- Relevant post reg experience in a hospital environment
- Proven clinical experience in relevant area
- Experience with acutely ill patients
- Ability to utilise pre-registration experience to demonstrate an understanding of the relevant settings
Desirable
- Evidence of teaching and assessing
- General management skills
Education and Qualifications
Essential
- Registered Nurse
- Degree qualification or its equivalent
- Post qualification in relevant speciality
Desirable
- Evidence of teaching/mentorship qualification
- Evidence of recent and on-going professional development
Skills and Knowledge
Essential
- Proven clinical knowledge linked to area of specialty, and excellence in care delivery
- Proven knowledge of safety issues through clinical governance and risk management
- Proven leadership and deputising skills in clinical area
- Excellent communication skills with patients, relatives, staff and external contacts, including in challenging situations, demonstrating respect and kindness
- Knowledge of current challenging and issues in nursing
- Commitment to teaching and learning for self and others
- Computer literacy skills
Desirable
- Commitment to quality initiatives and research
- Clinical decision making skills and ability to prioritise workload
Person Specification
Experience
Essential
- Relevant post reg experience in a hospital environment
- Proven clinical experience in relevant area
- Experience with acutely ill patients
- Ability to utilise pre-registration experience to demonstrate an understanding of the relevant settings
Desirable
- Evidence of teaching and assessing
- General management skills
Education and Qualifications
Essential
- Registered Nurse
- Degree qualification or its equivalent
- Post qualification in relevant speciality
Desirable
- Evidence of teaching/mentorship qualification
- Evidence of recent and on-going professional development
Skills and Knowledge
Essential
- Proven clinical knowledge linked to area of specialty, and excellence in care delivery
- Proven knowledge of safety issues through clinical governance and risk management
- Proven leadership and deputising skills in clinical area
- Excellent communication skills with patients, relatives, staff and external contacts, including in challenging situations, demonstrating respect and kindness
- Knowledge of current challenging and issues in nursing
- Commitment to teaching and learning for self and others
- Computer literacy skills
Desirable
- Commitment to quality initiatives and research
- Clinical decision making skills and ability to prioritise workload
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
West Middlesex University Hospital
Twickenham Road
Isleworth
TW7 6AF
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
West Middlesex University Hospital
Twickenham Road
Isleworth
TW7 6AF
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Scrub Nurse/ODP -Theatres
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 1 day(s) ago
Reference: 2377447
Job summary
Scrub Nurse/ODP - Theatres Band 5
The Band 5 Staff Nurse / Theatre Nurse is a key member of the Planned Care Division, working within the Day Surgery Unit to provide safe, effective and high-quality perioperative care. As part of the multidisciplinary theatre team, the post holder upholds excellent clinical standards, supports colleagues, and ensures compassionate, patient-centred care throughout each surgical pathway.
The nurse primarily works in the Day Surgery Unit but may be required to undertake weekend shifts or cross-site duties depending on service needs
Although positioned at Band 5, the post holder is expected to demonstrate reliability, professionalism and growing clinical autonomy. They contribute to theatre efficiency by supporting the coordination of care, maintaining smooth theatre flow, and communicating effectively with patients, families and the wider clinical team. Trust values must be consistently demonstrated in all aspects of practice.
The role may also involve acting as a deputy to more senior staff, such as a Junior Theatre Sister, taking responsibility for delegated clinical and educational tasks, and supporting team development.
Working both independently and as part of a team, the nurse helps maintain a safe surgical environment through strong infection control practice, safeguarding awareness, and evidence-based clinical care.
PLEASE NOTE ADVERT WILL CLOSE ONCE SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED
Main duties of the job
The Band 5 Scrub Nurse is responsible for delivering safe, high-quality intraoperative care by maintaining a sterile environment, preparing theatres appropriately, and ensuring all instruments and equipment are ready for each procedure. They scrub for a range of surgeries, anticipate the needs of the surgical team, manage instruments and devices throughout operations, and complete all required surgical counts accurately in line with Trust policy. They are also responsible for the safe disposal and handling of sharps, swabs, and instruments.
The post holder supports efficient theatre flow by assisting with case turnaround, coordinating with the wider multidisciplinary team, and engaging in all required safety processes, including the WHO Surgical Checklist.
Professional practice must align with NMC/HCPC standards, Trust guidelines, infection control requirements, and local policies. The Scrub Nurse maintains high standards of documentation and patient safety, escalating equipment issues, near-misses, and incidents appropriately, and contributing to clinical governance activity.
They play a key role in education by supporting learners and junior staff, demonstrating best practice, and engaging in continuous professional development to maintain and expand their own skills. The role also includes responsibility for equipment checks, safe operation of specialist devices, and supporting stock management to ensure cost-effective and reliable service delivery.
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed."
If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require shifts at multiple sites.
Details
Date posted
01 October 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year plus HCAS
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
289-PC-303
Job locations
Chelsea and Westminster Hospital NHS Foundation
369, Fulham Road
London
SW10 9NH
United Kingdom
Job description
Job responsibilities
1. Clinical
1. Carries out a full range of registered heath care professional duties, including assessment, planning, implementation and evaluation of the patients condition and care with support from the Practitioner in charge. Maintains the privacy and dignity of all patients whilst adhering to Trust and department policies, reporting any difficulties with these duties to senior staff.
2. Works without direct supervision once key learning outcomes of the induction/ foundation or preceptorship programme have been completed; and 6 month probationary period applies to career Band 5 posts.
3. Maintains a safe environment when caring for patients, including those patients requiring frequent levels of monitoring.
4. Monitors all patient care and treatment, maintaining high standards and quality at all times.
5. Documents incidents on Datix in real time and escalates any concerns to the Practitioner in charge. Is aware of trust risk management and policies.
6. Able to prioritise patient care, recognise deterioration in a patients condition and alert senior staff immediately.
7. Maintains accurate, contemporaneous and legible written records of care where required and accurately completes the perioperative care plan (CERNER).
8. Uses effective communication, written and verbal with all levels of staff including the multidisciplinary team, patients and relatives, taking into account impairments, levels of consciousness and language barriers.
9. Adheres to the agreed procedures as identified, and promotes by example, a high standard of good quality care within the department.
10. Fosters good relationships with other departments, the multidisciplinary team and visitors to the unit. Helps to achieve and maintain morale for both staff and patients.
11. Participates in the health education and explanation of treatment to patients and relatives. Ensure the delivery of high quality end of life care in line with national pathways, eg WHO Safety Surgical Checklist
12. Provide sound evidence based clinical advice as required to staff and patients
13. Maintain a good understanding and implementation of clinical escalation procedures as required
14. Understand the Trust clinical governance framework, and participate in the promoting and safeguarding of high standards of care, through effective risk management & governance, and adherence to the Trust values
15. Ensure that the team promote, ensure and adhere to the Trust safeguarding polices
16. Monitor quality of standards of care, in line with CQC requirements and Trust and Divisional objectives
17. Deliver and supervise a high quality patient experience, for each case admitted to our unit.
18. Work with line manager to collect and disseminate data on quality indicators etc, in line with national and Trust objectives.
19. Maintain a safe working environment, including ensuring equipment is safe, and used in line with Trust policy and values
20. Promote and maintain patient safety at all times, including proactively implementing falls prevention
21. Lead role in the detection, management and prevention of safeguarding issues.
22. Have an awareness of current professional and clinical developments within their area of practice and promote this to others
2. Leadership and management
- Help to manage the day to day staffing arrangements, to ensure safe levels of practice
- Be in charge of a theatre list on a regular basis where appropriate and safe to do so
- Ensure staffs adhere to Trust protocols of care, eg Infection Control, uniform policy, and so on and so forth.
- Take continuing responsibility for the Theatre in absence of Junior Sister.
- Lead and manage their own clinical team within general clinical areas, and of the total team in the absence of the Theatre Sister, in line with Trust values
- Develop and maintain effective communication and working relationships with other professional groups, and staff generally within the Division and the Trust
- Contribute to the effective management of the area by ensuring correct levels of staff are in place to deliver and assist with the planning of off duty rotas
- Assist in the delivery of induction / orientation of new staff, students and HCAs.
- Act as a role model, ensuring staff work to Trust guidelines and values
- Supervise, under the direction of their manager, the work of qualified and unqualified staff and learners
- Provide clinical support and guidance to staff
- Act as a resource for clinical knowledge to staff
- Initiate action on complaints & incident management and responses, and assist in their investigation and resolution
- Participate in recruitment and selection, and develop effective selection and interviewing skills
- Undertake appraisals of staff, following training
- Chair team meetings as required during clinical governance and half day teaching sessions.
- Lead on specific projects, as indicated and agreed by manager
- Have a working knowledge of budget arrangements for area, focussing on cost effectiveness and quality, to ensure maximum use of resource
- Understand and manage local change with team members, including the embedding of new project
PLEASE SEE JOB DESCRIPTION AND PERSON SPECIFICATION FOR FULL DETAILS OF THE POST
Job description
Job responsibilities
1. Clinical
1. Carries out a full range of registered heath care professional duties, including assessment, planning, implementation and evaluation of the patients condition and care with support from the Practitioner in charge. Maintains the privacy and dignity of all patients whilst adhering to Trust and department policies, reporting any difficulties with these duties to senior staff.
2. Works without direct supervision once key learning outcomes of the induction/ foundation or preceptorship programme have been completed; and 6 month probationary period applies to career Band 5 posts.
3. Maintains a safe environment when caring for patients, including those patients requiring frequent levels of monitoring.
4. Monitors all patient care and treatment, maintaining high standards and quality at all times.
5. Documents incidents on Datix in real time and escalates any concerns to the Practitioner in charge. Is aware of trust risk management and policies.
6. Able to prioritise patient care, recognise deterioration in a patients condition and alert senior staff immediately.
7. Maintains accurate, contemporaneous and legible written records of care where required and accurately completes the perioperative care plan (CERNER).
8. Uses effective communication, written and verbal with all levels of staff including the multidisciplinary team, patients and relatives, taking into account impairments, levels of consciousness and language barriers.
9. Adheres to the agreed procedures as identified, and promotes by example, a high standard of good quality care within the department.
10. Fosters good relationships with other departments, the multidisciplinary team and visitors to the unit. Helps to achieve and maintain morale for both staff and patients.
11. Participates in the health education and explanation of treatment to patients and relatives. Ensure the delivery of high quality end of life care in line with national pathways, eg WHO Safety Surgical Checklist
12. Provide sound evidence based clinical advice as required to staff and patients
13. Maintain a good understanding and implementation of clinical escalation procedures as required
14. Understand the Trust clinical governance framework, and participate in the promoting and safeguarding of high standards of care, through effective risk management & governance, and adherence to the Trust values
15. Ensure that the team promote, ensure and adhere to the Trust safeguarding polices
16. Monitor quality of standards of care, in line with CQC requirements and Trust and Divisional objectives
17. Deliver and supervise a high quality patient experience, for each case admitted to our unit.
18. Work with line manager to collect and disseminate data on quality indicators etc, in line with national and Trust objectives.
19. Maintain a safe working environment, including ensuring equipment is safe, and used in line with Trust policy and values
20. Promote and maintain patient safety at all times, including proactively implementing falls prevention
21. Lead role in the detection, management and prevention of safeguarding issues.
22. Have an awareness of current professional and clinical developments within their area of practice and promote this to others
2. Leadership and management
- Help to manage the day to day staffing arrangements, to ensure safe levels of practice
- Be in charge of a theatre list on a regular basis where appropriate and safe to do so
- Ensure staffs adhere to Trust protocols of care, eg Infection Control, uniform policy, and so on and so forth.
- Take continuing responsibility for the Theatre in absence of Junior Sister.
- Lead and manage their own clinical team within general clinical areas, and of the total team in the absence of the Theatre Sister, in line with Trust values
- Develop and maintain effective communication and working relationships with other professional groups, and staff generally within the Division and the Trust
- Contribute to the effective management of the area by ensuring correct levels of staff are in place to deliver and assist with the planning of off duty rotas
- Assist in the delivery of induction / orientation of new staff, students and HCAs.
- Act as a role model, ensuring staff work to Trust guidelines and values
- Supervise, under the direction of their manager, the work of qualified and unqualified staff and learners
- Provide clinical support and guidance to staff
- Act as a resource for clinical knowledge to staff
- Initiate action on complaints & incident management and responses, and assist in their investigation and resolution
- Participate in recruitment and selection, and develop effective selection and interviewing skills
- Undertake appraisals of staff, following training
- Chair team meetings as required during clinical governance and half day teaching sessions.
- Lead on specific projects, as indicated and agreed by manager
- Have a working knowledge of budget arrangements for area, focussing on cost effectiveness and quality, to ensure maximum use of resource
- Understand and manage local change with team members, including the embedding of new project
PLEASE SEE JOB DESCRIPTION AND PERSON SPECIFICATION FOR FULL DETAILS OF THE POST
Person Specification
Interview - face-to-face
Essential
- NMC/HPC Registration
- Substantial NHS and Healthcare sector theatre scrub experience in multiple specialities such as: urology+ maxillofacial + plastics+HMU + Gynae + ENT/OPhthalmology
- Personal qualities: Being an effective role model, Highly enthusiastic and self-motivated, Ability to work under pressure and demonstrate adaptability, Being approachable, supportive, and assertive.
- Excellent communication skills with patients, relatives, staff, and external teams
Desirable
- CERNER IT (or equivalent electronic record) training or experience with electronic documentation
- Theatre course - completion of a recognised theatre preoperative course
- Proven management experience (marked essential but commonly seen as desirable for more advanced Band 5s)
- Practice Assessor or Supervisor
- Experience in theatre stock management, including ordering and requesting loan equipment
Skills and knowledge
Essential
- Proven clinical knowledge linked to area of speciality and excellence in care delivery
- Proven knowledge of safety issues through clinical governance and risk management
- Excellent communication skills with patients, relatives, staff and external contract
- Knowledge of current challenging and issues in nursing
- Commitment to teaching and learning for self and others
- Commitment to quality initiatives and research.
- Clinical decision making skills and ability to prioritise workload
- Computer literacy skills
Desirable
- Knowledge of budgets
- Experience of data collection for quality monitoring / audit
- Experience of risk management / assessment
Education and qualifications
Essential
- Registered Nurse
Desirable
- Theatre Course
- Mentorship qualification
Person Specification
Interview - face-to-face
Essential
- NMC/HPC Registration
- Substantial NHS and Healthcare sector theatre scrub experience in multiple specialities such as: urology+ maxillofacial + plastics+HMU + Gynae + ENT/OPhthalmology
- Personal qualities: Being an effective role model, Highly enthusiastic and self-motivated, Ability to work under pressure and demonstrate adaptability, Being approachable, supportive, and assertive.
- Excellent communication skills with patients, relatives, staff, and external teams
Desirable
- CERNER IT (or equivalent electronic record) training or experience with electronic documentation
- Theatre course - completion of a recognised theatre preoperative course
- Proven management experience (marked essential but commonly seen as desirable for more advanced Band 5s)
- Practice Assessor or Supervisor
- Experience in theatre stock management, including ordering and requesting loan equipment
Skills and knowledge
Essential
- Proven clinical knowledge linked to area of speciality and excellence in care delivery
- Proven knowledge of safety issues through clinical governance and risk management
- Excellent communication skills with patients, relatives, staff and external contract
- Knowledge of current challenging and issues in nursing
- Commitment to teaching and learning for self and others
- Commitment to quality initiatives and research.
- Clinical decision making skills and ability to prioritise workload
- Computer literacy skills
Desirable
- Knowledge of budgets
- Experience of data collection for quality monitoring / audit
- Experience of risk management / assessment
Education and qualifications
Essential
- Registered Nurse
Desirable
- Theatre Course
- Mentorship qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Chelsea and Westminster Hospital NHS Foundation
369, Fulham Road
London
SW10 9NH
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Chelsea and Westminster Hospital NHS Foundation
369, Fulham Road
London
SW10 9NH
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Senior Health Care Support Worker – Clinical Imaging
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 4 day(s) ago
Reference: 2368687
Job summary
We are looking for an Imaging Healthcare Assistant that will provide crucial support in diagnostic and therapeutic imaging, assisting radiographers and radiologists with patient care, imaging procedures, and administrative tasks.
Main duties of the job
Key responsibilities include preparing patients for scans (X-ray, CT,, ultrasound, IR), positioning them correctly for imaging, ensuring patient safety and comfort, processing images, and managing patient data. The role requires strong communication skills, a caring attitude, and the ability to work as part of a team to deliver high-quality imaging services. Key Responsibilities
* Patient Care: Reassuring and preparing patients for procedures, ensuring they are positioned correctly, and providing appropriate care and support throughout the imaging process.
* Imaging Support: Assisting radiographers with tasks during X-rays, CT scans, MRIs, and ultrasounds, and sometimes chaperoning patients during procedures.
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.
The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£30,630 to £32,346 a year per annum incl. HCAS
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
289-CS-556
Job locations
West Middlesex Hospital
Twickenham Road
Isleworth
TW7 6AF
United Kingdom
Job description
Job responsibilities
1. Patient Care and Support: Assist in the preparation of patients for radiology procedures, including obtaining consent, explaining procedures, and providing reassurance. Help with patient positioning on the examination table, ensuring their comfort and safety during the procedure. Monitor patients comfort and emotional well-being before, during, and after procedures. Provide post-procedure care, including monitoring vital signs, ensuring proper recovery, and assisting with discharge instructions.
2. Clinical Support: Assist the radiology team by preparing equipment and sterile supplies for procedures such as biopsies, Fine needle aspirations, catheter insertions, and other minimally invasive procedures. Maintain cleanliness and sterility in the procedure room, ensuring all instruments and equipment are properly cleaned, sterilized, and stored. Support the clinical team by handing instruments and materials during procedures as required. Assist with patient transfer to and from the procedure room, ensuring safe handling of patients, especially those with mobility challenges.
3. Administrative Tasks: Maintain accurate and up-to-date patient records, including documentation of vital signs, patient conditions, and care provided. Assist with managing patient appointments and ensuring efficient workflow in the department. Maintain and stock supplies, including sterile equipment, dressings, and medications, ensuring the procedure rooms are always ready.
Job description
Job responsibilities
1. Patient Care and Support: Assist in the preparation of patients for radiology procedures, including obtaining consent, explaining procedures, and providing reassurance. Help with patient positioning on the examination table, ensuring their comfort and safety during the procedure. Monitor patients comfort and emotional well-being before, during, and after procedures. Provide post-procedure care, including monitoring vital signs, ensuring proper recovery, and assisting with discharge instructions.
2. Clinical Support: Assist the radiology team by preparing equipment and sterile supplies for procedures such as biopsies, Fine needle aspirations, catheter insertions, and other minimally invasive procedures. Maintain cleanliness and sterility in the procedure room, ensuring all instruments and equipment are properly cleaned, sterilized, and stored. Support the clinical team by handing instruments and materials during procedures as required. Assist with patient transfer to and from the procedure room, ensuring safe handling of patients, especially those with mobility challenges.
3. Administrative Tasks: Maintain accurate and up-to-date patient records, including documentation of vital signs, patient conditions, and care provided. Assist with managing patient appointments and ensuring efficient workflow in the department. Maintain and stock supplies, including sterile equipment, dressings, and medications, ensuring the procedure rooms are always ready.
Person Specification
Education and Qualifications
Essential
- Educated to a College Level
- Good standard of spoken and written English
- Completed Care Certificate
Desirable
- Computer literate, familiar with ADT & Symphony system
Experience
Essential
- Working in acute healthcare setting
- Endoscopy Experience in clinical
- Previous Health Care Assistant experience
- Endoscopy administration experience in scheduling
Desirable
- Managing people and services
- Have at least 5 years Working in healthcare environment.
Skills and knowledge
Essential
- Good general health
- Manual dexterit
- Able to undertake moving and handling duties
Person Specification
Education and Qualifications
Essential
- Educated to a College Level
- Good standard of spoken and written English
- Completed Care Certificate
Desirable
- Computer literate, familiar with ADT & Symphony system
Experience
Essential
- Working in acute healthcare setting
- Endoscopy Experience in clinical
- Previous Health Care Assistant experience
- Endoscopy administration experience in scheduling
Desirable
- Managing people and services
- Have at least 5 years Working in healthcare environment.
Skills and knowledge
Essential
- Good general health
- Manual dexterit
- Able to undertake moving and handling duties
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
West Middlesex Hospital
Twickenham Road
Isleworth
TW7 6AF
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
West Middlesex Hospital
Twickenham Road
Isleworth
TW7 6AF
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Maternity Quality & Safety Lead Midwife
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 7 day(s) ago
Reference: 2365512
Job summary
We have an exciting opportunity for an experienced, motivated and passionate midwife to join our established senior leadership team at West Middlesex University Hospital as the Maternity Quality & Safety Lead Midwife.
The successful candidate will take the lead role in delivering the quality, governance and safety agendas across the maternity service by ensuring there is a robust governanceframework in place to deliver on all aspects of safety and clinical quality agendas.
We are seeking an experienced midwife with a proven breadth of experience in all areas of midwifery as a leader with demonstrable success in quality improvement work alongside being a confident communicator; with excellent written and verbal skills.They will be empathetic by nature and a good listener. They will have strong analytical skills, with the ability to give balanced and measured responses. They will have the ability to identify themes and trends within data which warrant further investigation.
They will be able to support members of the maternity team at all levels with governance and risk management processes to include supporting with statements, investigations and potentially coroners inquests.
They will need to remain clinically visible and respected. This will be maintained with working clinically as required, and supporting the day to management of the unit.
Main duties of the job
They will have lead responsibility for Clinical Governance, Safety and Quality Management to ensure full implementation of the risk management strategy which supports internal reporting and communication across the Trust and to external partners.
Responsible for leading improvements in quality standards across Maternity services, participating in National benchmarking and clinical validation as required.
They will be instrumental in monitoring and supporting risk issues and the reporting of risk within the department.
The successful candidate will promote and encourage risk and safety awareness across the area.
Using information and learning from incidents to be proactive in developing practice and ensuring the delivery of the highest standards of care provided within the service.
They will provide professional and managerial support to the Divisional management team in relation to clinical risk, complaints and quality standards.
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.
The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£66,274 to £73,496 a year per annum incl. HCAS
Contract
Permanent
Working pattern
Full-time, Flexible working, Compressed hours
Reference number
289-SC-462
Job locations
Chelsea & Westminster Hospital
369 Fulham Road
London
SW10 9NH
United Kingdom
Job description
Job responsibilities
- To provide professional and managerial support to the Divisional Management team in relation to Complaints, Clinical safety and quality standards.
- The post holder will take responsibility for development and implementation of the maternity risk strategy ensuring that it complies with the Trust strategy and incorporates all required external influences.
- Support all elements of incident investigation under the Patient Safety Incident Response Framework (PSIRF)
- Support all elements of the Perinatal Mortality Review tool in collaboration with the multidisciplinary team.
- Provide guidance, support and leadership to all staff within the maternity service with regard to Risk Management and Clinical safety and Governance issues.
- Coordinate the day to day maternity risk management procedures including the accurate reporting of incidents onto the local incident reporting system and to ensure that the appropriate actions are taken in relation to any risks that are identified.
- To be responsible for ensuring incidents from the service are reported to the NPSA via the reporting system.
- To co-ordinate investigations and provide leadership and support for staff when patient safety incidents occur within maternity.
- To ensure that patient safety incidents are reported and investigated and that any subsequent action plans are implemented and monitored.
- Provide support to the rest of the Division if needed when they are undertaking patient safety incident investigations.
- To be able to debrief and support staff and families following traumatic cases or where practice has been reviewed.
- Undertake clinical risk assessments as required and ensure that these are discussed at the appropriate forum and then escalated onto the Divisional risk register if necessary.
- Collate safety related data and present it in a variety of formats and forums
- Coordinate safety meetings
- To lead implementing improvements in quality standards and direct the team to participate on National benchmarking and clinical validation.
- To provide professional advice and leadership to all staff and to ensure care standards are patient centered, evidence based and meet CQC requirements.
- Proactively take responsibility for monitoring effectiveness of maternity services against national and local reports into care quality and safety
- Take responsibility for co-ordination and completion of clinical audits across the service. Ensure learning and outcomes are disseminated across all areas
- Explore current practicesto identify areas for development, planning the appropriate change using evidence based principles and evaluate the outcomes in line with the Trusts Governance Strategy, including submission to the risk register.
- To support the implementation of national policy documents.
- Toact as a clinical role model promoting professional, competent standards, working closely with the multi-disciplinary team.
- To represent the Maternity Division on safety and clinical governance issues where required.
See full job description attached
Job description
Job responsibilities
- To provide professional and managerial support to the Divisional Management team in relation to Complaints, Clinical safety and quality standards.
- The post holder will take responsibility for development and implementation of the maternity risk strategy ensuring that it complies with the Trust strategy and incorporates all required external influences.
- Support all elements of incident investigation under the Patient Safety Incident Response Framework (PSIRF)
- Support all elements of the Perinatal Mortality Review tool in collaboration with the multidisciplinary team.
- Provide guidance, support and leadership to all staff within the maternity service with regard to Risk Management and Clinical safety and Governance issues.
- Coordinate the day to day maternity risk management procedures including the accurate reporting of incidents onto the local incident reporting system and to ensure that the appropriate actions are taken in relation to any risks that are identified.
- To be responsible for ensuring incidents from the service are reported to the NPSA via the reporting system.
- To co-ordinate investigations and provide leadership and support for staff when patient safety incidents occur within maternity.
- To ensure that patient safety incidents are reported and investigated and that any subsequent action plans are implemented and monitored.
- Provide support to the rest of the Division if needed when they are undertaking patient safety incident investigations.
- To be able to debrief and support staff and families following traumatic cases or where practice has been reviewed.
- Undertake clinical risk assessments as required and ensure that these are discussed at the appropriate forum and then escalated onto the Divisional risk register if necessary.
- Collate safety related data and present it in a variety of formats and forums
- Coordinate safety meetings
- To lead implementing improvements in quality standards and direct the team to participate on National benchmarking and clinical validation.
- To provide professional advice and leadership to all staff and to ensure care standards are patient centered, evidence based and meet CQC requirements.
- Proactively take responsibility for monitoring effectiveness of maternity services against national and local reports into care quality and safety
- Take responsibility for co-ordination and completion of clinical audits across the service. Ensure learning and outcomes are disseminated across all areas
- Explore current practicesto identify areas for development, planning the appropriate change using evidence based principles and evaluate the outcomes in line with the Trusts Governance Strategy, including submission to the risk register.
- To support the implementation of national policy documents.
- Toact as a clinical role model promoting professional, competent standards, working closely with the multi-disciplinary team.
- To represent the Maternity Division on safety and clinical governance issues where required.
See full job description attached
Person Specification
Education & Qualifications
Essential
- Active Midwifery registration
- Masters degree or evidence of continuing professional development towards accreditation
Desirable
- A risk management qualification
Experience
Essential
- Comprehensive midwifery experience across all clinical areas alongside management level
- Understanding of the PSIRF, learning responses and report writing
- Formulating, implementing and closing comprehensive action plans
- Analysing data for trends and presenting/discussing at senior level
Desirable
- Experience in change management/QI
- Line management/management of teams
- Working alongside relevant external agencies
- Presenting at/leading complex meetings with the MDT
Skills & Knowledge
Essential
- Clear understanding of the national and local Healthcare agenda
- Good understanding of CNST/CQC maternity and general standards and their implementation
- Effective communication skills
- Negotiating and influencing skills
Person Specification
Education & Qualifications
Essential
- Active Midwifery registration
- Masters degree or evidence of continuing professional development towards accreditation
Desirable
- A risk management qualification
Experience
Essential
- Comprehensive midwifery experience across all clinical areas alongside management level
- Understanding of the PSIRF, learning responses and report writing
- Formulating, implementing and closing comprehensive action plans
- Analysing data for trends and presenting/discussing at senior level
Desirable
- Experience in change management/QI
- Line management/management of teams
- Working alongside relevant external agencies
- Presenting at/leading complex meetings with the MDT
Skills & Knowledge
Essential
- Clear understanding of the national and local Healthcare agenda
- Good understanding of CNST/CQC maternity and general standards and their implementation
- Effective communication skills
- Negotiating and influencing skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Chelsea & Westminster Hospital
369 Fulham Road
London
SW10 9NH
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Chelsea & Westminster Hospital
369 Fulham Road
London
SW10 9NH
United Kingdom
Employer's website
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Team Leader - Patient Access
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 7 day(s) ago
Reference: 2365466
Job summary
The post holder will be required to manage a team and will be responsible for the coordination of duties across that team.
The post holder will be required to demonstrate excellent communication, organisational and supervisory skills, and be able to work as an effective member of a multidisciplinary team.
They will support the Patient Access management team to deliver our KPIs and provide a high quality administrative service to support our patient pathways.
They will be responsible for ensuring their team deliver an effective and efficient service to service users including, clinicians, nurses and other key staff groups.
Please note: the closing date is a guide only. This role may close sooner due to a high volume of applications. Please submit your application as soon as possible to avoid disappointment.
Previous applicants need not reapply.
Main duties of the job
The post holder will manage the delivery of a high quality, safe and compassionate healthcare service to patients. They will have responsibility for ensuring that all administrative processes are efficient and effective and enable the team and the Trust to meet high standards of performance. The post holder will have specific responsibility for driving forward excellent standards of customer service taking action where levels of service delivery fall short of what is required or do not uphold Trust values. The post holder will line manage a team of administrators and will be responsible for organising workload and cover, recruiting and inducting new staff members, identifying training and support required by individuals and managing performance.
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.
The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£38,488 to £46,852 a year per annum incl. HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
289-CS-502-B
Job locations
Chelsea and Westminster Hospital
369 Fulham Road
London
SW10 9NH
United Kingdom
Job description
Job responsibilities
Roles and responsibilities
- Take overall responsibility for efficient running of the administrative function, maintaining effective office/ departmental systems and processes.
- Work with other members of the wider team to ensure quality standards are adhered to.
- Ensure that the team is aware of relevant Trust policies and procedures relating to service delivery.
- Develop new processes for the service with a view continuously improving the patient experience.
- Create and prepare reports relating to service delivery and performance and recommends actions where areas of improvement are identified.
- Take responsibility for the even distribution of workload within the department, initiating amendments or improvements where necessary
- Take responsibility for patient/client care in terms of dealing with complex patient queries, particularly where patients are distressed and emotional.
- Mange complex patient queries referred from other staff to an appropriate resolution
- Manages any complaints in accordance with the directorates clinical governance/ complaints guidelines.
- ensure appropriate training and induction is in place for new members of the team, and refresher and mandatory training takes place for all members of staff
- Provide cross cover for Team Leader colleagues across the clinical administrative teams where necessary
- Organise and conduct annual appraisals with staff and develop PDPs, ensure training and development needs are met. To evaluate staff performance against PDPs taking appropriate action to ensure that staff abilities and aptitudes are developed and potential maximized in line with KSF
- Co-ordinate regular team meetings and including other relevant key personnel
- Maintain personal files for individuals and maintain as confidential
- Effectively address issues of poor performance, conduct and attendance
- Complaints within specified timeframes, liaising with divisional managers and clinicians as necessary to obtain required information to formulate a response
- Collate staff attendance figures and manpower returns and send to the appropriate department
- Ensure that the team is aware of relevant Trust policy & procedure updates
- Oversee stationery supplies and other stock and non-stock items and authorise new orders in line with budgetary constraints.
- Ensure trust-wide standard operating procedures and policies developed for clinical administrative processes are adhered to; participate in the review of and development of new procedures
- Assist line Manager in maintaining a quality assurance process to ensure standard operating procedures, policies and procedures are being adhered to within the clinical administrative team
- Pro-actively monitor all administrative processes and responsibilities highlighting any system, procedural or capacity issues in line with the needs of the service
- Attend on behalf of the service all relevant Trust wide user groups cascading relevant information to staff
- Ensure the office environment is maintained within Health and Safety standards and projects a professional image
- Comply with Trust procedures for tracking the whereabouts of patient records at all times
- Assist all members of staff an patients with the uptake of new technologies, and where required become a user champion to embed learning
Clinical Office
- Co-ordinate the patient pathway ensuring that clinical priorities are actioned, elective access targets are met and all staff and patients informed as appropriate
- Ensure that all clinical administrative transcription including clinical correspondence are actioned in a timely fashion in accordance with Trust standards.
- Compose agendas, taking and typing minutes at specialty meetings
- Ensure that referrals are graded within Trust standards
- Monitor performance against specific targets such as referral to treatment time and letter turnaround time
- Ensure GP and patient enquiries and complaints are dealt with promptly and to Trust standards
- Receive patient enquiries by mail, telephone or email, actioning as appropriate and disseminating to relevant colleagues as necessary
- Direct patients to the most appropriate source of information for bookings for investigations, outpatient attendances, operations or admissions
- Ensure patients are seen in outpatients, have diagnostic tests and are admitted in accordance with national and local access targets for elective treatment, cancer etc
- Liaise with other health professionals relating to the patient care pathway and service delivery
- Create new clinics and amend existing clinics on PAS as appropriate.
- Keep comprehensive records of any cancelled and rescheduled clinics.
- Conduct regular reviews of clinic templates ensuring that they meet national outpatient targets, including E-referral.
- Supply relevant data for Department of Health information returns, as required.
- Keep up to date with new IT initiatives and all PAS developments as they affect services.
- Collate clinic cancellations/reductions provided by the Outpatient teams and distribute information to management teams
- Ensure all patient records are returned to the medical records library for storage in line with the Trust policy for medical records
- Develop and maintain rotas so that the above areas are consistently staffed, and so that staff members are exposed to all areas so as to provide the skills for cross cover where needed
- Ensure cover is provided for all reception areas within the Trust if needed including booking of new, follow-up and diagnostic appointments, and elective admissions, where required
- Ensure systems are in place and procedures are adhered to, so that patients may book appointments and theatre admissions at any reception desk when visiting the hospital
- Make sure clinic outcome forms are processed in a timely way, resolving any issues locally with clinical teams, escalating to the appropriate manager if needed
- Troubleshoot any administrative process issues with the reception teams as they arise
- Ensure the reception assists patients and staff with new technologies introduced to reception and clinic areas where needed. To nominate members of the team as user
- champions, ensuring expert members of staff are always on hand
Bookings
- Manage the administrative team supporting clinical practice for relevant specialties
- Co-ordinate the patient pathway ensuring that clinical priorities are actioned, elective access targets are met and all staff and patients informed as appropriate
- Ensure the cancelling and rescheduling clinics, changing the information on PAS and ensuring that patients are moved in accordance with set policies and procedures.
- Ensure that patients appointments are booked in accordance with booking rules, in order that patient pathway targets are achieved. The post holder will be required to undertake continuous monitoring, reporting results to the Assistant Service Manager as agreed, and taking corrective action where needed.
- Ensure appropriate systems are in place and are running smoothly, for the arrival of all new GP for initial patient registration, and that allow clinical offices to book new appointments swiftly and accurately.
- Lead the bookings team in the production of appropriate waiting time reports and capacity reports
- Develop clinic cancellation reports for dissemination to the trust divisions
Theatres and Anaesthetics
- Manage the administrative team supporting clinical practice for relevant specialties
- Ensure the production of weekly theatre schedules for the forthcoming rolling 3 months.
- Ensure data for patients who have cancelled on the day of surgery is recorded and patients are re-booked within Access Policy guidelines
- Ensure theatre utilisation is at capacity
- Liaise with theatre staff, clinicians, anaesthetists and Service manager to provide additional theatre capacity when required.
- Monitor performance against specific targets in line with the admitted RTT pathway
- Ensuring that patients appointments are booked in accordance with booking rules, in order that patient pathway targets are achieved. The post holder will be required to undertake continuous monitoring, reporting results to the Assistant Service Manager as agreed, and taking corrective action where needed.
- Take responsibility for cancelling and rescheduling theatre lists, changing the information on PAS and ensuring that patients are moved in accordance with set policies and procedures
Communication
- Ensure all communication, which may be complex, contentious or sensitive, is undertaken in a responsive and inclusive manner, focusing on improvement and ways to move forward.
- Ensure all communication is presented appropriately to the different recipients, according to levels of understanding, type of communication being imparted and possible barriers such as language, culture, understanding or physical or mental health conditions.
Job description
Job responsibilities
Roles and responsibilities
- Take overall responsibility for efficient running of the administrative function, maintaining effective office/ departmental systems and processes.
- Work with other members of the wider team to ensure quality standards are adhered to.
- Ensure that the team is aware of relevant Trust policies and procedures relating to service delivery.
- Develop new processes for the service with a view continuously improving the patient experience.
- Create and prepare reports relating to service delivery and performance and recommends actions where areas of improvement are identified.
- Take responsibility for the even distribution of workload within the department, initiating amendments or improvements where necessary
- Take responsibility for patient/client care in terms of dealing with complex patient queries, particularly where patients are distressed and emotional.
- Mange complex patient queries referred from other staff to an appropriate resolution
- Manages any complaints in accordance with the directorates clinical governance/ complaints guidelines.
- ensure appropriate training and induction is in place for new members of the team, and refresher and mandatory training takes place for all members of staff
- Provide cross cover for Team Leader colleagues across the clinical administrative teams where necessary
- Organise and conduct annual appraisals with staff and develop PDPs, ensure training and development needs are met. To evaluate staff performance against PDPs taking appropriate action to ensure that staff abilities and aptitudes are developed and potential maximized in line with KSF
- Co-ordinate regular team meetings and including other relevant key personnel
- Maintain personal files for individuals and maintain as confidential
- Effectively address issues of poor performance, conduct and attendance
- Complaints within specified timeframes, liaising with divisional managers and clinicians as necessary to obtain required information to formulate a response
- Collate staff attendance figures and manpower returns and send to the appropriate department
- Ensure that the team is aware of relevant Trust policy & procedure updates
- Oversee stationery supplies and other stock and non-stock items and authorise new orders in line with budgetary constraints.
- Ensure trust-wide standard operating procedures and policies developed for clinical administrative processes are adhered to; participate in the review of and development of new procedures
- Assist line Manager in maintaining a quality assurance process to ensure standard operating procedures, policies and procedures are being adhered to within the clinical administrative team
- Pro-actively monitor all administrative processes and responsibilities highlighting any system, procedural or capacity issues in line with the needs of the service
- Attend on behalf of the service all relevant Trust wide user groups cascading relevant information to staff
- Ensure the office environment is maintained within Health and Safety standards and projects a professional image
- Comply with Trust procedures for tracking the whereabouts of patient records at all times
- Assist all members of staff an patients with the uptake of new technologies, and where required become a user champion to embed learning
Clinical Office
- Co-ordinate the patient pathway ensuring that clinical priorities are actioned, elective access targets are met and all staff and patients informed as appropriate
- Ensure that all clinical administrative transcription including clinical correspondence are actioned in a timely fashion in accordance with Trust standards.
- Compose agendas, taking and typing minutes at specialty meetings
- Ensure that referrals are graded within Trust standards
- Monitor performance against specific targets such as referral to treatment time and letter turnaround time
- Ensure GP and patient enquiries and complaints are dealt with promptly and to Trust standards
- Receive patient enquiries by mail, telephone or email, actioning as appropriate and disseminating to relevant colleagues as necessary
- Direct patients to the most appropriate source of information for bookings for investigations, outpatient attendances, operations or admissions
- Ensure patients are seen in outpatients, have diagnostic tests and are admitted in accordance with national and local access targets for elective treatment, cancer etc
- Liaise with other health professionals relating to the patient care pathway and service delivery
- Create new clinics and amend existing clinics on PAS as appropriate.
- Keep comprehensive records of any cancelled and rescheduled clinics.
- Conduct regular reviews of clinic templates ensuring that they meet national outpatient targets, including E-referral.
- Supply relevant data for Department of Health information returns, as required.
- Keep up to date with new IT initiatives and all PAS developments as they affect services.
- Collate clinic cancellations/reductions provided by the Outpatient teams and distribute information to management teams
- Ensure all patient records are returned to the medical records library for storage in line with the Trust policy for medical records
- Develop and maintain rotas so that the above areas are consistently staffed, and so that staff members are exposed to all areas so as to provide the skills for cross cover where needed
- Ensure cover is provided for all reception areas within the Trust if needed including booking of new, follow-up and diagnostic appointments, and elective admissions, where required
- Ensure systems are in place and procedures are adhered to, so that patients may book appointments and theatre admissions at any reception desk when visiting the hospital
- Make sure clinic outcome forms are processed in a timely way, resolving any issues locally with clinical teams, escalating to the appropriate manager if needed
- Troubleshoot any administrative process issues with the reception teams as they arise
- Ensure the reception assists patients and staff with new technologies introduced to reception and clinic areas where needed. To nominate members of the team as user
- champions, ensuring expert members of staff are always on hand
Bookings
- Manage the administrative team supporting clinical practice for relevant specialties
- Co-ordinate the patient pathway ensuring that clinical priorities are actioned, elective access targets are met and all staff and patients informed as appropriate
- Ensure the cancelling and rescheduling clinics, changing the information on PAS and ensuring that patients are moved in accordance with set policies and procedures.
- Ensure that patients appointments are booked in accordance with booking rules, in order that patient pathway targets are achieved. The post holder will be required to undertake continuous monitoring, reporting results to the Assistant Service Manager as agreed, and taking corrective action where needed.
- Ensure appropriate systems are in place and are running smoothly, for the arrival of all new GP for initial patient registration, and that allow clinical offices to book new appointments swiftly and accurately.
- Lead the bookings team in the production of appropriate waiting time reports and capacity reports
- Develop clinic cancellation reports for dissemination to the trust divisions
Theatres and Anaesthetics
- Manage the administrative team supporting clinical practice for relevant specialties
- Ensure the production of weekly theatre schedules for the forthcoming rolling 3 months.
- Ensure data for patients who have cancelled on the day of surgery is recorded and patients are re-booked within Access Policy guidelines
- Ensure theatre utilisation is at capacity
- Liaise with theatre staff, clinicians, anaesthetists and Service manager to provide additional theatre capacity when required.
- Monitor performance against specific targets in line with the admitted RTT pathway
- Ensuring that patients appointments are booked in accordance with booking rules, in order that patient pathway targets are achieved. The post holder will be required to undertake continuous monitoring, reporting results to the Assistant Service Manager as agreed, and taking corrective action where needed.
- Take responsibility for cancelling and rescheduling theatre lists, changing the information on PAS and ensuring that patients are moved in accordance with set policies and procedures
Communication
- Ensure all communication, which may be complex, contentious or sensitive, is undertaken in a responsive and inclusive manner, focusing on improvement and ways to move forward.
- Ensure all communication is presented appropriately to the different recipients, according to levels of understanding, type of communication being imparted and possible barriers such as language, culture, understanding or physical or mental health conditions.
Person Specification
Education and Qualifications
Essential
- Educated to degree level or equivalent experience
- Junior Management qualification or equivalent experience to demonstrate competency
Experience
Essential
- Operational experience in a managerial role
- Staff management including objective setting and appraisal, performance review & people development
- Experience of working with clinicians and healthcare professional s at senior level
- Significant experience working in the NHS
- Producing standard operating procedures
- Experience of a range of Patient Administration systems (PAS)
- Experience in dealing with complaints
- Demonstrate experience in improving levels of customer service
- Budget Management
Skills and knowledge
Essential
- Proven ability in managing people, process, quality and productivity
- Ability to prioritise and delegate tasks appropriately
- Ability to work under pressure and meet tight deadlines
- Able to identify areas for improvement and implement processes as appropriate
- Good communication skills, written and verbal. Should include the ability to overcome barriers with developed interpersonal skills when providing and receiving highly sensitive /highly contentious information in antagonistic or highly emotive environments
- Ability to use own judgment to resolve service issues
- Knowledge of HR policies
- Ability to train and develop staff, understanding of the structure , procedure and policies of the NHS
Person Specification
Education and Qualifications
Essential
- Educated to degree level or equivalent experience
- Junior Management qualification or equivalent experience to demonstrate competency
Experience
Essential
- Operational experience in a managerial role
- Staff management including objective setting and appraisal, performance review & people development
- Experience of working with clinicians and healthcare professional s at senior level
- Significant experience working in the NHS
- Producing standard operating procedures
- Experience of a range of Patient Administration systems (PAS)
- Experience in dealing with complaints
- Demonstrate experience in improving levels of customer service
- Budget Management
Skills and knowledge
Essential
- Proven ability in managing people, process, quality and productivity
- Ability to prioritise and delegate tasks appropriately
- Ability to work under pressure and meet tight deadlines
- Able to identify areas for improvement and implement processes as appropriate
- Good communication skills, written and verbal. Should include the ability to overcome barriers with developed interpersonal skills when providing and receiving highly sensitive /highly contentious information in antagonistic or highly emotive environments
- Ability to use own judgment to resolve service issues
- Knowledge of HR policies
- Ability to train and develop staff, understanding of the structure , procedure and policies of the NHS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Chelsea and Westminster Hospital
369 Fulham Road
London
SW10 9NH
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Chelsea and Westminster Hospital
369 Fulham Road
London
SW10 9NH
United Kingdom
Employer's website
Apply Now
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Substantive Consultant Anaesthetist CW
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 7 day(s) ago
Reference: 2365452
Job summary
We are looking for enthusiastic and self-motivated consultants to join our department. We are looking to enhance the mix of skills and specialist interests within the consultant body.
Specifically, we would welcome candidates with strong interests in regional or obstetric anaesthesia, and a track record of implementing Patient Safety initiatives.
The successful candidate(s) would deliver theatre sessions and join the general anaesthetic on-call rota (currently 1:16 band A)
Post may include Saturday activity within the job plan.
Main duties of the job
Provide High Quality Care to Patients
- The post holder must be medically qualified and maintain GMC specialist registration.
- Develop and maintain the competencies required to carry out the duties required of the post.
- Ensure prompt attendance at agreed direct clinical care Programmed Activities.
- Ensure patients are involved in decisions about their care and to respond to their views.
- Adhere to the Trust Customer Service Commitment and adopt a professional approach to customer care at all times.
- Develop clinical practice through self-reflection and learning from experience, application of research into practice and active contribution within the multi-disciplinary team.
- Research, Teaching and Training
- Provide high quality teaching to medical undergraduates and members of other health care professions as required by the Service Director. To contribute to training and teaching of medical trainees, medical students, other doctors in training and other staff groups.
- Responsible for teaching and training non-Consultant postgraduate colleagues.
- Where possible to collaborate with academic and clinical colleagues to enhance the Trust's translational research/audit portfolio, at all times meeting the full requirements of Research Governance.
About us
Chelsea and Westminster Hospital NHS Foundation Trust is proud to be one of the top performing and safest trusts in England.
We have two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital, plus our award-winning clinics across North West London and beyond.
We employ over 7,000 staff and 500 volunteers
We treat someone in A&E every 90 seconds
We deliver a baby every 50 minutes
We operate on a patient every 16 minutes
We do 50 imaging procedures each hour
We serve a diverse population of 1.5 million from the beginning to the end of life
Details
Date posted
25 September 2026
Pay scheme
Hospital medical and dental staff
Grade
Consultant
Salary
Depending on experience Per Annum plus LW allowance
Contract
Permanent
Working pattern
Full-time
Reference number
289-PC-204-A
Job locations
Chelsea site
369 Fulham Palace Road
London
SW10 9NH
United Kingdom
Job description
Job responsibilities
12.1 A formal job plan will be agreed between the appointee, Service Director and Divisional Medical Director including relevant general managers, on behalf of the Medical Director; this should be done within 3 months of starting the post. It is the post holders responsibility, working with the Service Director to ensure that the job plan reflects an average timetable of activity. However, consultants are senior professionals, and variation in activity is therefore to be expected.
12.2 The post holder and Divisional Medical Director/Service Director will review the Job Plan annually with relevant general managers. Either may propose amendment of the job plan. The expectation is that the Trust and the post holder will work together to benefit the patient and individuals will view the job plan as a guide which may be amended in line with service changes. The formulation of a job plan should not prevent a flexible approach to work to ensure the efficient running of the department.
12.3 The Trust will aim wherever possible to keep the job plan activity to a minimum consistent with achieving the best quality patient care and ensuring that members of staff work in accordance with the European Working Time Regulations. Job plans in excess of 10 PAs will be subject to annual review to ensure that all activity contained in the job plan is clinically and organisationally necessary.
Job description
Job responsibilities
12.1 A formal job plan will be agreed between the appointee, Service Director and Divisional Medical Director including relevant general managers, on behalf of the Medical Director; this should be done within 3 months of starting the post. It is the post holders responsibility, working with the Service Director to ensure that the job plan reflects an average timetable of activity. However, consultants are senior professionals, and variation in activity is therefore to be expected.
12.2 The post holder and Divisional Medical Director/Service Director will review the Job Plan annually with relevant general managers. Either may propose amendment of the job plan. The expectation is that the Trust and the post holder will work together to benefit the patient and individuals will view the job plan as a guide which may be amended in line with service changes. The formulation of a job plan should not prevent a flexible approach to work to ensure the efficient running of the department.
12.3 The Trust will aim wherever possible to keep the job plan activity to a minimum consistent with achieving the best quality patient care and ensuring that members of staff work in accordance with the European Working Time Regulations. Job plans in excess of 10 PAs will be subject to annual review to ensure that all activity contained in the job plan is clinically and organisationally necessary.
Person Specification
Trust Values
Essential
- Putting patients first
- Responsive to, and supportive of, patients and staff
- Unfailingly kind, treating everyone with respect, compassion and dignity
- Determined to develop our skills and continuously improve the quality of care
Education and Qualifications
Essential
- FRCA or equivalent
- CCT in Anaesthesia or equivalent (on, or within 6 months of inclusion on, Specialist Register at time of interview)
Desirable
- Management / Leadership Qualification
- Higher Degree
- Education Qualification
Experience
Essential
- Experience in high-risk surgery for emergencies and ortho-trauma
Desirable
- Experience in burns anaesthesia
- SIA or equivalent in obstetric / regional anaesthesia
- Previous consultant-level experience
Skills and Knowledge
Essential
- Highly organised, self-motivated and committed to personal development
- Excellent communication skills
- Ability to work with colleagues in a team and delegate appropriately
- Involvement in Governance and patient safety
- Understanding of and involvement in service development
Desirable
- Track record of achieving sustained change through Quality Improvement processes
Person Specification
Trust Values
Essential
- Putting patients first
- Responsive to, and supportive of, patients and staff
- Unfailingly kind, treating everyone with respect, compassion and dignity
- Determined to develop our skills and continuously improve the quality of care
Education and Qualifications
Essential
- FRCA or equivalent
- CCT in Anaesthesia or equivalent (on, or within 6 months of inclusion on, Specialist Register at time of interview)
Desirable
- Management / Leadership Qualification
- Higher Degree
- Education Qualification
Experience
Essential
- Experience in high-risk surgery for emergencies and ortho-trauma
Desirable
- Experience in burns anaesthesia
- SIA or equivalent in obstetric / regional anaesthesia
- Previous consultant-level experience
Skills and Knowledge
Essential
- Highly organised, self-motivated and committed to personal development
- Excellent communication skills
- Ability to work with colleagues in a team and delegate appropriately
- Involvement in Governance and patient safety
- Understanding of and involvement in service development
Desirable
- Track record of achieving sustained change through Quality Improvement processes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Chelsea site
369 Fulham Palace Road
London
SW10 9NH
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Chelsea site
369 Fulham Palace Road
London
SW10 9NH
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Patient Administrator A&E Department
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 8 day(s) ago
Reference: 2363044
Job summary
Patient Administrator A&E Department
Monday- Sunday, weekends and bank holidays.Must be able to do all the shifts
06.30 - 17.00
10.30-21.00
17.00-03.00
20.30-07.00
We are searching for a high performing and enthusiastic individual to fill a Patient Administrator vacancy at the West Middlesex Site working in our busy A&E Department. If you thrive on a challenge and enjoy working in a very busy and demanding environment this could be the role for you.The post holder will provide a comprehensive patient focused administrative service, on a day-to-day basis to a multi-disciplinary team based in our A&E Department . The successful candidate must be able to work both autonomously and as a member of the team and be able to undertake a wide range of administrative duties.
As a team player they will need to be able to demonstrate excellent listening and communication skills, be organised, adaptable and flexible, show empathy and concern for others.
PREVIOUS APPLICANTS NEED NOT RE-APPLY
Main duties of the job
The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients by providing an administrative service focused on the patient and their individual needs. The Patient Administrator will provide effective and efficient administrativesupport to a team liaising with patients, doctors and other healthcare professionals. The staff member will work consistently to provide high quality customer service and will be professional at all times. The post holder will be required to work in both of the following areas, providing cross cover where necessary:
Back Reception
Front Reception
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.
The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£30,630 to £32,346 a year per annum incl. HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
289-CS-517-B
Job locations
West Middlesex Hospital
Twickenham Road
Isleworth
TW7 6AF
United Kingdom
Job description
Job responsibilities
Roles and responsibilities
Clinical Office:
- Liaise with consultants and other admin staff regarding patient appointments, referral letters, discharge summaries and health records
- Contact other departments and teams as necessary relating to the patient care pathway and service delivery
- Support the Team Leader and practitioners with the smooth running of clinics and procedure lists.
- Liaise with other hospitals and GPs regarding patient care pathways
- Prepare for clinics ensuring all relevant documentation is available and notes are prepared
- Use Trusts computer system, to generate clinic lists and help locate missing notes
- Use of the case note record tracking(CRT) system to electronicallyregister/move/transfer/locate medical case notes
- Prepared all externally transcribed correspondence for signature and despatch within the agreed Trust timeframe, escalating where necessary.
- Match all correspondence typed by the managed transcription service with correct patient and clinician, any amendments are made, and letters dispatched and filed in medical record.
- Correct any mismatches by reference to medical record, original dictation, communication with the transcription service and if required clinical staff.
- Provide any specific advice to patients upon booking-in, in preparation for their appointment
- Ensure all patients are added to the Trusts PAS system before their appointment
- Type urgent letters and reports as required
- Register new referrals, and ensure all patient information is up to date and complete
- Book outpatient appointments
Please refer to the job description for the full list of roles and responsibilities
Job description
Job responsibilities
Roles and responsibilities
Clinical Office:
- Liaise with consultants and other admin staff regarding patient appointments, referral letters, discharge summaries and health records
- Contact other departments and teams as necessary relating to the patient care pathway and service delivery
- Support the Team Leader and practitioners with the smooth running of clinics and procedure lists.
- Liaise with other hospitals and GPs regarding patient care pathways
- Prepare for clinics ensuring all relevant documentation is available and notes are prepared
- Use Trusts computer system, to generate clinic lists and help locate missing notes
- Use of the case note record tracking(CRT) system to electronicallyregister/move/transfer/locate medical case notes
- Prepared all externally transcribed correspondence for signature and despatch within the agreed Trust timeframe, escalating where necessary.
- Match all correspondence typed by the managed transcription service with correct patient and clinician, any amendments are made, and letters dispatched and filed in medical record.
- Correct any mismatches by reference to medical record, original dictation, communication with the transcription service and if required clinical staff.
- Provide any specific advice to patients upon booking-in, in preparation for their appointment
- Ensure all patients are added to the Trusts PAS system before their appointment
- Type urgent letters and reports as required
- Register new referrals, and ensure all patient information is up to date and complete
- Book outpatient appointments
Please refer to the job description for the full list of roles and responsibilities
Person Specification
Education and Qualifications
Essential
- GCSE English and Maths or equivalent
Experience
Essential
- Experience of working in an administrative capacity
- Proven experience of dealing with complex telephone calls
- Demonstrable experience of maintaining a professional attitude in a pressured environment
- Experience in working as part of a team
Skills and knowledge
Essential
- Excellent communication skills both written and verbal
- Ability to prioritise and organise work load
- Ability to use own initiative
- To be able to work as part of a team
- Knowledge of filing systems
Personal qualities
Essential
- Excellent interpersonal skills.
- A cheerful and helpful manner when dealing with patients and other staff
- Work well as part of a team
- Able to calm difficult situations.
- Smart and professional appearance
Person Specification
Education and Qualifications
Essential
- GCSE English and Maths or equivalent
Experience
Essential
- Experience of working in an administrative capacity
- Proven experience of dealing with complex telephone calls
- Demonstrable experience of maintaining a professional attitude in a pressured environment
- Experience in working as part of a team
Skills and knowledge
Essential
- Excellent communication skills both written and verbal
- Ability to prioritise and organise work load
- Ability to use own initiative
- To be able to work as part of a team
- Knowledge of filing systems
Personal qualities
Essential
- Excellent interpersonal skills.
- A cheerful and helpful manner when dealing with patients and other staff
- Work well as part of a team
- Able to calm difficult situations.
- Smart and professional appearance
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
West Middlesex Hospital
Twickenham Road
Isleworth
TW7 6AF
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
West Middlesex Hospital
Twickenham Road
Isleworth
TW7 6AF
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
PATCH Nurse - Paediatric Hospital at Home
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 8 day(s) ago
Reference: 2362940
Job summary
This position offers the post holder an exciting opportunity to be part of a an innovative model of nursing care at West Middlesex University Hospital - PATCH team "Providing Assessment and Treatment for Children at Home", with support from the NWL PATCH Team, the Virtual Wards Programme and West London Children's Healthcare.
Main duties of the job
The post holder will use their clinical experience and skills to independently assess and manage acutely unwell children, ensuring all children referred to the PATCH team receive high quality, compassionate and effective care at home.
The post holder will utilise face to face, virtual and telephone consultations and where escalation of treatment is required, liaise with the hospital teams ensuring timely care is maintained.
A driving license is necessary for this role.
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed."
If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year Per Annum plus HCAS
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
289-WLCH-121
Job locations
West Middlesex University Hospital
Twickenham Road
Isleworth
TW7 6AF
United Kingdom
Job description
Job responsibilities
-
- Ensure high standards of patient care at all times challenging and ensuring others challenge poor practise, in accordance with the NMC Professional Code of Conduct.
- Ensure local plans support all clinical quality external accreditation, for example the Care Quality Commission (CQC)
- Ensure agreed systems and process to consistently provide safe, effective high quality patient care and embed a culture of quality improvement
- Through visible clinical leadership ensure that the delivery of kind, compassionate and respectful care takes place, in line with the Trust values.
- Ensure that the delivery of care meets the individual needs of all patients and families.
- Ensure that all patient care is assessed, planned, prioritised and high quality, both physical and psychological delegating to support staff as required. Seek advice and support from other staff as required.
- In accordance with the individualised patient care, ensure clinical assessments are taken, results recorded and any appropriate actions taken based on the results.
- Ensure the maintenance of professional contemporaneous records at all times, document all actions and interventions in a clear and honest and timely manner in line with Trust policy.
- Ensure nursing team monitors patient progress, working towards safe and timely intervention.
- Using professional judgement be prepared to intercede and act as patient advocate to clarify prescribed plans of care.
- Manage concerns raised by patients and visitors in a proactive manner, review patient feedback results and update patient experience improvement plans, as needed.
- Champion a safeguarding culture, which meets the needs of all vulnerable patient groups.
- Ensure relatives and other staff are engaged in a professional manner and the team act in a courteous and polite manner at all times, thereby ensuring good public relations between patients, public and staff.
- Store, check and administer drugs in accordance with the Trust Medicines policy.
- Work off site when required with the possibility of conducting home visits, in line with the Trust lone worker policy
- Ensure nursing documentation is maintained
Please see attached job description for more information on the roles and responsibilities of the post holder
Job description
Job responsibilities
-
- Ensure high standards of patient care at all times challenging and ensuring others challenge poor practise, in accordance with the NMC Professional Code of Conduct.
- Ensure local plans support all clinical quality external accreditation, for example the Care Quality Commission (CQC)
- Ensure agreed systems and process to consistently provide safe, effective high quality patient care and embed a culture of quality improvement
- Through visible clinical leadership ensure that the delivery of kind, compassionate and respectful care takes place, in line with the Trust values.
- Ensure that the delivery of care meets the individual needs of all patients and families.
- Ensure that all patient care is assessed, planned, prioritised and high quality, both physical and psychological delegating to support staff as required. Seek advice and support from other staff as required.
- In accordance with the individualised patient care, ensure clinical assessments are taken, results recorded and any appropriate actions taken based on the results.
- Ensure the maintenance of professional contemporaneous records at all times, document all actions and interventions in a clear and honest and timely manner in line with Trust policy.
- Ensure nursing team monitors patient progress, working towards safe and timely intervention.
- Using professional judgement be prepared to intercede and act as patient advocate to clarify prescribed plans of care.
- Manage concerns raised by patients and visitors in a proactive manner, review patient feedback results and update patient experience improvement plans, as needed.
- Champion a safeguarding culture, which meets the needs of all vulnerable patient groups.
- Ensure relatives and other staff are engaged in a professional manner and the team act in a courteous and polite manner at all times, thereby ensuring good public relations between patients, public and staff.
- Store, check and administer drugs in accordance with the Trust Medicines policy.
- Work off site when required with the possibility of conducting home visits, in line with the Trust lone worker policy
- Ensure nursing documentation is maintained
Please see attached job description for more information on the roles and responsibilities of the post holder
Person Specification
Education and Qualifications
Essential
- Part 1 Registered Nurse - Child or equivalent
- Level 3 Safeguarding
- PILS certificate
- Mentoring/Assessing Qualification
Desirable
- Advanced/Enhanced Assessment Course
- Evidence of further study
Experience
Essential
- Minimum 3 years post qualification
Desirable
- Experience working in a Hospital @ Home team
- Experience working in the Emergency Department
- Community nursing experience
Skills and knowledge
Essential
- Clinical assessment skills
- Clinical documentary competence in IV Drug Administration
- UK Driving License or equivalent
- Excellent communication and interpersonal skills necessary to interact with the patients; the multidisciplinary team; emergency services; and the outside agencies necessary for the efficient running of the service
- Ability to manage own time and prioritise
- Ability to deal with relatives in a stressful situation, giving a high level of support and advice
- Able to recognise the potential for physical or verbal violence and take action to defuse the situation.
- Ensure correct use of IT systems and awareness of the importance of information governance
- Be aware of role in a major incident and be capable of managing the department response to an incident.
- An understanding of professional issues relating to safeguarding the child and family.
- Proven leadership qualities
Desirable
- Knowledge of quality, standard setting, benchmarking and audit.
Trust Values
Essential
- Putting patients first
- Responsive to patients and staff
- Open and honest
- Unfailingly kind
- Determined to develop
Person Specification
Education and Qualifications
Essential
- Part 1 Registered Nurse - Child or equivalent
- Level 3 Safeguarding
- PILS certificate
- Mentoring/Assessing Qualification
Desirable
- Advanced/Enhanced Assessment Course
- Evidence of further study
Experience
Essential
- Minimum 3 years post qualification
Desirable
- Experience working in a Hospital @ Home team
- Experience working in the Emergency Department
- Community nursing experience
Skills and knowledge
Essential
- Clinical assessment skills
- Clinical documentary competence in IV Drug Administration
- UK Driving License or equivalent
- Excellent communication and interpersonal skills necessary to interact with the patients; the multidisciplinary team; emergency services; and the outside agencies necessary for the efficient running of the service
- Ability to manage own time and prioritise
- Ability to deal with relatives in a stressful situation, giving a high level of support and advice
- Able to recognise the potential for physical or verbal violence and take action to defuse the situation.
- Ensure correct use of IT systems and awareness of the importance of information governance
- Be aware of role in a major incident and be capable of managing the department response to an incident.
- An understanding of professional issues relating to safeguarding the child and family.
- Proven leadership qualities
Desirable
- Knowledge of quality, standard setting, benchmarking and audit.
Trust Values
Essential
- Putting patients first
- Responsive to patients and staff
- Open and honest
- Unfailingly kind
- Determined to develop
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
West Middlesex University Hospital
Twickenham Road
Isleworth
TW7 6AF
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
West Middlesex University Hospital
Twickenham Road
Isleworth
TW7 6AF
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Senior Sister / Charge Nurse - Pre Operative Assessment
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 8 day(s) ago
Reference: 2362912
Job summary
The main purpose of the role is to provide day to day management and leadership for the Preoperative Assessment Centre team.Aspects of the role include:Patients:? Operate a patient-responsive service so that all patients receive an appropriate and competent preoperative assessment.? Have specific continuing responsibility for the assessing, planning, implementing and evaluation of programmes of preoperative care for all elective surgical patients.? Ensure the highest standards of nursing practice are delivered, as reflected by the Trusts Values.? Participate in setting standards of care within the specialist area of perioperative care. This includes the deployment and supervision of all staff working within the Preoperative Assessment Centre Team.Staff and Non-Pay Resources:? Ensure efficient use of all resources by using clinic templates and actively managing staff rotas, annual / study leave coordination and non-pay budget? Provide ongoing developmental support for the nursing, support workers and administrative staff? Hold and manage the budget for the POAC area and act as authorised signatory.
Main duties of the job
The post holder will work closely and collaboratively with the Consultant Anaesthetist POA Matron and all health care professionals involved in the care pathway of the elective and urgent surgical patient including:
? Preoperative Assessment team on a day to day basis
? Clinical and administrative staff within POAC including nursing staff, anaesthetists,
POA assistant practioner and Support workers
? Admissions and scheduling Staff across all surgical directorates
? Ward and Clinical Staff Trust wide
Service Improvement:
? Involve patients and other users of the service to maintain a continuous service improvement cycle. Use Trust resources to develop own improvement skills.
? Involve and motivate the multi-disciplinary team, to develop and promote the POA service and implement nurse led POA for all elective and emergency surgical patients Trust wide.
Performance and Activity:
? Tailor service and clinic templates so that the optimum numbers of patients are seen to meet the Trust capacity plan, whilst promoting and maintaining a high level of service quality.
About us
Our Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5m, providing full clinical services including maternity, A&E and children's services, plus specialist HIV and sexual health care. The CQC rates us Good in safety, effectiveness, care and responsiveness, and Outstanding in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and an £80m Ambulatory Diagnostic Centre at West Mid.
We are delivering sustainable healthcare through our Green Plan. In line with Greener NHS ambitions, we aim for net zero carbon emissions by 2045. Achieving this requires collective effort. We encourage staff to reduce their impact on carbon, waste and pollution wherever possible. Every action counts to create a healthier, more sustainable future.
We are committed to equal opportunities and believe diversity drives innovation and excellence. We welcome applications from the global majority, veterans and underrepresented communities, valuing the perspectives they bring.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,387 to £56,515 a year pa plus HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
289-PC-298
Job locations
Chelsea & Westminster Hospital
369 Fulham Road
London
SW10 9NH
United Kingdom
Job description
Job responsibilities
Roles and responsibilities
Clinical
1. Use the appropriate level of clinical and non-clinical skills to ensure all surgical patients are optimised prior to surgery within the remit of the Preoperative Assessment Centre
2. Prepare the patient physically, psychologically and socially for surgery and associated anaesthetic
3. Be accountable for assessing planning, implementing and evaluating pathways of care in a manner that reflects the Trusts Values.
4. Manage and participate in the clinical rota for the POAC, ensuring efficient patient flow and clinic templates that reflect demand on the service
5. In conjunction with the Consultant Anaesthetist, take responsibility for the management of complex cases, referring patients to the appropriate health care professional as necessary to ensure maximum preoperative optimisation is achieved
6. Safely perform the clinical interventions required to perform a holistic pre-operative assessment for elective patients
7. Request investigations and take on the associated accountabilities, using the Trust Electronic Patient Record (EPR) system
8. Plan and organize admission arrangements with relevant department to ensure patients safety and to minimise cancellation on the day.
9. Maintain standard of documentation in accordance with the NMC Standard for Records and Record Keeping
10. Act as a clinical role model for all POA team members in the delivery of a high standard of specialist nursing care within the areas designated for Pre-operative Assessment (POA).
Communication
1. Support patients, carers and staff through the information giving process, assessing level of understanding and comprehension, with appropriate attention to the process of informed consent
2. In collaboration with the MDT, develop patient information resources and ensure they are updated and revised in accordance with Trust policy
3. Use and develop negotiation skills both verbal and written
4. Chair POA/ relevant meetings and act as a recorder for meetings
5. Deal with inter-professional conflict and assist Divisional Nurse Lead in negotiating and problem solving
6. Pass on organisational, Directorate and service development updates to the whole POAC team and feedback local team views to senior management
7. Represent the Divisional Nurse Lead at POA meetings/events, when required
Management of People/ Time/ Resources
1. Manage the whole POAC Team on a day-to-day basis, ensuring an efficient elective and emergency POA service for all patients/Trust wide
2. Profile and develop skill mix based on clinical activity in order to ensure the delivery of appropriate care for all patients using the service
3. Organise time to ensure both clinical and management commitments are fulfilled.
4. Take responsibility for the recruitment and retention of new POAC staff and ensure all staff that participate, are trained in good recruitment and selection practice
5. Act as an authorised signatory for the hire of temporary staff under the direction of the DNL
6. Ensure all POAC staff are appraised and receive regular feedback on their progress in accordance with National and Trust Policy, Agenda for Change & Knowledge and Skills Framework. This should include ensuring all appraisers receive appropriate training
7. Lead and evaluate professional development programmes in accordance with Directorates development pathway
8. Ensure that the balance between workload and available resources is linked to appropriate levels of training and expertise. Assist with the development and implementation of education and training programme for junior staff
9. Manage the POAC budget and ensure efficient use of resources, with direction as necessary from the Clinical Nurse Lead
10. Delegate as appropriate to ensure that necessary stores and equipment are available and in good working order
11. Under the direction of the DNL participate in service development projects and assist with the setting and implementation of priorities and objectives
12. Promote and participate in POA service improvement and act as a key influencer for effective change management
13. In conjunction with the DNL, develop and maintain effective partnership working with the relevant medical leads; thus ensuring patient responsive practice and service improvement
14. Implement policies and propose changes to practice for preoperative assessment and the perioperative care service in response to patient or service needs.
15. Take responsibility with the DNL for ensuring that all staff are fully conversant with the
Procedures to be used in emergency situations and for their attendance at mandatory ongoing training sessions
Quality Improvement/ Clinical Governance
1. Take responsibility for auditing of clinical outcomes, standard setting and POAC staff involvement in improving quality of service
2. Take responsibility for developing a continuous programme of POAC performance monitoring, in collaboration with key stakeholders and the Information team
3. Take immediate local action to mitigate patient or user dissatisfaction or complaint Investigate any formal patient complaints in accordance with the Trust Complaints Procedure
4. In conjunction with the Divisional Nurse Lead, assist in the accurate and immediate investigation of all incidents and accidents to patients or staff, and instigate appropriate remedial action and risk reduction. Maintain risk register for POAC and take responsibility for departmental health and safety
5. Take local responsibility for the health and safety aspects in the POAC area to ensure a safe working and patient environment
6. Assist with or participate in departmental and Trust initiatives or audits, related to Service Improvement / Clinical Governance
7. Assist in the implementation of statutory guidelines e.g. NICE guidelines, National Service Frameworks
8. Follow the principles within the Clinical Governance and Research Governance Framework using clinical risk team as a resource
9. Act in accordance with the NMC Code of Conduct & Scope of Professional Practice and guide others to do the same
10. Practice in accordance with the core principles of the Trusts Nursing & Midwifery Strategy
11. As agreed by the anaesthetic consultant, appropriate ICPs and models of care that reflect the need for service improvement and ensure a consistent and POA Service, appropriate to patient needs and with equity of access
12. Design service provision to ensure minimal waits and provide walk-in appointments so that all patients ultimately receive a timely POA
Education & Training
1. Co-ordinate and participate in the continuous personal development of the POAC team in collaboration with Divisional Nurse Lead. This will include ensuring all staff receive regular appraisal and have Personal Development Plans as well as induction of new members of the team
2. In collaboration with DNL co-ordinate and evaluate educational initiatives in the POAC and ensure a comprehensive learning environment
3. Maintain records of performance reviews, study days, competency assessments of all staff within the department
4. Facilitate others to develop informal teaching skills
5. Act as a clinical resource role model and advisor
6. In collaboration with Divisional Nurse Lead undertake an annual (April)Training Needs Analysis Assessment for the service taking into account any changes in clinical service delivery or evidence based practice Job title - Job description Month Year Chelsea and Westminster Hospital NHS Foundation Trust 8
7. In collaboration with DNL and Anaesthetic Lead identify and develop appropriate teaching programmes for patients and carers and evaluate effectiveness
8. Actively participate in a periodic performance appraisal, in accordance with the Trust guidelines
9. Attend both personal and professional development activities that enhance the role and the service.
This job description may be subject to change according to the varying needs of the service. Such changes will be made after discussion between the post holder and his/her manager.
All duties must be carried out under supervision or within Trust policy and procedure. You must never undertake any duties that are outside your area of skill or knowledge level. If you are unsure you must seek clarification from a more senior member of staff.
Job description Job responsibilities Roles and responsibilities Clinical 1. Use the appropriate level of clinical and non-clinical skills to ensure all surgical patients are optimised prior to surgery within the remit of the Preoperative Assessment Centre 2. Prepare the patient physically, psychologically and socially for surgery and associated anaesthetic 3. Be accountable for assessing planning, implementing and evaluating pathways of care in a manner that reflects the Trusts Values. 4. Manage and participate in the clinical rota for the POAC, ensuring efficient patient flow and clinic templates that reflect demand on the service 5. In conjunction with the Consultant Anaesthetist, take responsibility for the management of complex cases, referring patients to the appropriate health care professional as necessary to ensure maximum preoperative optimisation is achieved 6. Safely perform the clinical interventions required to perform a holistic pre-operative assessment for elective patients 7. Request investigations and take on the associated accountabilities, using the Trust Electronic Patient Record (EPR) system 8. Plan and organize admission arrangements with relevant department to ensure patients safety and to minimise cancellation on the day. 9. Maintain standard of documentation in accordance with the NMC Standard for Records and Record Keeping 10. Act as a clinical role model for all POA team members in the delivery of a high standard of specialist nursing care within the areas designated for Pre-operative Assessment (POA). Communication 1. Support patients, carers and staff through the information giving process, assessing level of understanding and comprehension, with appropriate attention to the process of informed consent 2. In collaboration with the MDT, develop patient information resources and ensure they are updated and revised in accordance with Trust policy 3. Use and develop negotiation skills both verbal and written 4. Chair POA/ relevant meetings and act as a recorder for meetings 5. Deal with inter-professional conflict and assist Divisional Nurse Lead in negotiating and problem solving 6. Pass on organisational, Directorate and service development updates to the whole POAC team and feedback local team views to senior management 7. Represent the Divisional Nurse Lead at POA meetings/events, when required Management of People/ Time/ Resources 1. Manage the whole POAC Team on a day-to-day basis, ensuring an efficient elective and emergency POA service for all patients/Trust wide 2. Profile and develop skill mix based on clinical activity in order to ensure the delivery of appropriate care for all patients using the service 3. Organise time to ensure both clinical and management commitments are fulfilled. 4. Take responsibility for the recruitment and retention of new POAC staff and ensure all staff that participate, are trained in good recruitment and selection practice 5. Act as an authorised signatory for the hire of temporary staff under the direction of the DNL 6. Ensure all POAC staff are appraised and receive regular feedback on their progress in accordance with National and Trust Policy, Agenda for Change & Knowledge and Skills Framework. This should include ensuring all appraisers receive appropriate training 7. Lead and evaluate professional development programmes in accordance with Directorates development pathway 8. Ensure that the balance between workload and available resources is linked to appropriate levels of training and expertise. Assist with the development and implementation of education and training programme for junior staff 9. Manage the POAC budget and ensure efficient use of resources, with direction as necessary from the Clinical Nurse Lead 10. Delegate as appropriate to ensure that necessary stores and equipment are available and in good working order 11. Under the direction of the DNL participate in service development projects and assist with the setting and implementation of priorities and objectives 12. Promote and participate in POA service improvement and act as a key influencer for effective change management 13. In conjunction with the DNL, develop and maintain effective partnership working with the relevant medical leads; thus ensuring patient responsive practice and service improvement 14. Implement policies and propose changes to practice for preoperative assessment and the perioperative care service in response to patient or service needs. 15. Take responsibility with the DNL for ensuring that all staff are fully conversant with the Procedures to be used in emergency situations and for their attendance at mandatory ongoing training sessions Quality Improvement/ Clinical Governance 1. Take responsibility for auditing of clinical outcomes, standard setting and POAC staff involvement in improving quality of service 2. Take responsibility for developing a continuous programme of POAC performance monitoring, in collaboration with key stakeholders and the Information team 3. Take immediate local action to mitigate patient or user dissatisfaction or complaint Investigate any formal patient complaints in accordance with the Trust Complaints Procedure 4. In conjunction with the Divisional Nurse Lead, assist in the accurate and immediate investigation of all incidents and accidents to patients or staff, and instigate appropriate remedial action and risk reduction. Maintain risk register for POAC and take responsibility for departmental health and safety 5. Take local responsibility for the health and safety aspects in the POAC area to ensure a safe working and patient environment 6. Assist with or participate in departmental and Trust initiatives or audits, related to Service Improvement / Clinical Governance 7. Assist in the implementation of statutory guidelines e.g. NICE guidelines, National Service Frameworks 8. Follow the principles within the Clinical Governance and Research Governance Framework using clinical risk team as a resource 9. Act in accordance with the NMC Code of Conduct & Scope of Professional Practice and guide others to do the same 10. Practice in accordance with the core principles of the Trusts Nursing & Midwifery Strategy 11. As agreed by the anaesthetic consultant, appropriate ICPs and models of care that reflect the need for service improvement and ensure a consistent and POA Service, appropriate to patient needs and with equity of access 12. Design service provision to ensure minimal waits and provide walk-in appointments so that all patients ultimately receive a timely POA Education & Training 1. Co-ordinate and participate in the continuous personal development of the POAC team in collaboration with Divisional Nurse Lead. This will include ensuring all staff receive regular appraisal and have Personal Development Plans as well as induction of new members of the team 2. In collaboration with DNL co-ordinate and evaluate educational initiatives in the POAC and ensure a comprehensive learning environment 3. Maintain records of performance reviews, study days, competency assessments of all staff within the department 4. Facilitate others to develop informal teaching skills 5. Act as a clinical resource role model and advisor 6. In collaboration with Divisional Nurse Lead undertake an annual (April)Training Needs Analysis Assessment for the service taking into account any changes in clinical service delivery or evidence based practice Job title - Job description Month Year Chelsea and Westminster Hospital NHS Foundation Trust 8 7. In collaboration with DNL and Anaesthetic Lead identify and develop appropriate teaching programmes for patients and carers and evaluate effectiveness 8. Actively participate in a periodic performance appraisal, in accordance with the Trust guidelines 9. Attend both personal and professional development activities that enhance the role and the service. This job description may be subject to change according to the varying needs of the service. Such changes will be made after discussion between the post holder and his/her manager. All duties must be carried out under supervision or within Trust policy and procedure. You must never undertake any duties that are outside your area of skill or knowledge level. If you are unsure you must seek clarification from a more senior member of staff.
Person Specification
Education and Qualifications
Essential
- Registered Nurse
- Teaching and Assessing Qualification
- Evidence of post registration study
Desirable
- Management & Leadership qualifications
- Physical Assessment Module
- Relevant MSc level study
- Counselling certificate
- ILS Certificate
Experience
Essential
- 4 / 5 years post registration in Pre - Op
- Surgical ward / theatre experience
- Management & Leadership experience
Desirable
- Service Development
- Audit and research experience
- Benchmarking & monitoring
Skills and Knowledge
Essential
- Good knowledge of National POA guidelines
- Leadership skills
- Leadership skills
- Excellent Communication skills
Person Specification Education and Qualifications Essential Registered Nurse Teaching and Assessing Qualification Evidence of post registration study Desirable Management & Leadership qualifications Physical Assessment Module Relevant MSc level study Counselling certificate ILS Certificate Experience Essential 4 / 5 years post registration in Pre - Op Surgical ward / theatre experience Management & Leadership experience Desirable Service Development Audit and research experience Benchmarking & monitoring Skills and Knowledge Essential Good knowledge of National POA guidelines Leadership skills Leadership skills Excellent Communication skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Chelsea & Westminster Hospital
369 Fulham Road
London
SW10 9NH
United Kingdom
Employer's website
https://www.chelwest.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Chelsea & Westminster Hospital
369 Fulham Road
London
SW10 9NH
United Kingdom
Employer's website
https://www.chelwest.nhs.uk/ (Opens in a new tab)
Apply Now
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Clinical Research Nurse
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 8 day(s) ago
Reference: 2362909
Job summary
An exciting opportunity has arisen for a dynamic and enthusiastic nurse to join the Research team at Clinical Research Facility. We welcome applications from experienced nurses with recent knowledge and skills acquired in acute settings, who can demonstrate an understanding of the importance of clinical trials plus a genuine interest and commitment to the specialist role of the research nurse. The job entails assisting the existing Research team in clinical and administrative activities related to delivery of clinical trials, from initiation to termination, in accordance with International Council for Harmonisation and Good Clinical Practice guidelines (ICH-GCP).
Main duties of the job
The post holder will be expected to work at the Clinical Research Facility (CRF) based at the St Stephens Centre, located next to the Chelsea and Westminster Hospital in Fulham Road, London. This is a fixed term (maternity cover) Band 5 post that offers the candidates the opportunity to enhance their career in clinical research. The post holder is expected to ensure that all research processes are in accordance within the remits of research guidelines. The safety and well being of the study participant is paramount at all times. The post holder will help with the delivery of a diverse portfolio of clinical trials spanning cardiology, respiratory, HIV & sexual health, gastroenterology and more. While being mainly based at the Chelsea CRF, the postholder may also help out with the trials running at our satellite clinics in Hammersmith Broadway, Dean Street and West Middlesex Hospital in Hounslow.
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed."
If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year Per Annum plus HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
289-CR-187
Job locations
Clinical Research Facility (CRF), 1st Floor St Stephen's Centre
369 Fulham Rd
London
SW10 9NH
United Kingdom
Job description
Job responsibilities
The post holder will assist under the guidance of more experienced colleagues with the set-up, maintenance, and close down of clinical studies in accordance with local, national and international legislation within various clinical areas. The post will entail assessing patients suitability, ensuring informed consent is obtained, and performing study visits, observations, and clinical procedures such as monitoring vital signs, body measurements, height and weight, ECGs, venepuncture, cannulation, drug administration with the participants in accordance with the procedures and schedule of the study protocol. All data will be recorded including adverse and serious adverse events in accordance with ICH-GCP. (For more info see Job Description).
Job description
Job responsibilities
The post holder will assist under the guidance of more experienced colleagues with the set-up, maintenance, and close down of clinical studies in accordance with local, national and international legislation within various clinical areas. The post will entail assessing patients suitability, ensuring informed consent is obtained, and performing study visits, observations, and clinical procedures such as monitoring vital signs, body measurements, height and weight, ECGs, venepuncture, cannulation, drug administration with the participants in accordance with the procedures and schedule of the study protocol. All data will be recorded including adverse and serious adverse events in accordance with ICH-GCP. (For more info see Job Description).
Person Specification
Trust values
Essential
- Putting patients first
- Responsive to patients and staff
- Open and honest
- Unfailingly kind
- Determined to develop
Education and qualifications
Essential
- Registered Nurse (Adult or child as appropriate)
- Post registration qualification relevant to area of specialty or equivalent experience
- First degree (BSc/BA)
Desirable
- Teaching / mentorship qualification
- Master's degree or working towards
- Diploma in Higher Education
Experience
Essential
- Relevant post reg. experience as a registered nurse.
- Wide variety of practical clinical experience in different clinical areas.
- Experience of teaching and supporting learners / new staff etc.
Desirable
- Experience of working on or supporting clinical trials.
- Experience of clinical supervision and leadership.
Skills and knowledge
Essential
- Proven clinical knowledge linked to area of specialty, and excellence in care delivery.
- Proven knowledge of safety issues through clinical governance and risk management.
- Proven supervisory and deputising skills in clinical area.
- Excellent communication skills with patients, relatives, staff and external contacts, including in challenging situations, demonstrating respect and kindness.
- Knowledge of current challenges and issues in nursing.
Desirable
- Ability / experience of managing change personally and as a facilitator.
- Knowledge of budgets.
- Experience of data collection for quality monitoring / audit.
- Experience of risk management / assessment.
Personal qualities
Essential
- Effective role model, demonstrating values of safety, respect kindness and excellence.
- Enthusiastic and motivated.
- Effective team member.
- Self-starter and able to work on own initiative.
- Able to remain calm under pressure.
- Able to act as a patient's advocate.
- Approachable, respectful, supportive adaptable, and assertive.
- Professional and impartial at all times.
Person Specification
Trust values
Essential
- Putting patients first
- Responsive to patients and staff
- Open and honest
- Unfailingly kind
- Determined to develop
Education and qualifications
Essential
- Registered Nurse (Adult or child as appropriate)
- Post registration qualification relevant to area of specialty or equivalent experience
- First degree (BSc/BA)
Desirable
- Teaching / mentorship qualification
- Master's degree or working towards
- Diploma in Higher Education
Experience
Essential
- Relevant post reg. experience as a registered nurse.
- Wide variety of practical clinical experience in different clinical areas.
- Experience of teaching and supporting learners / new staff etc.
Desirable
- Experience of working on or supporting clinical trials.
- Experience of clinical supervision and leadership.
Skills and knowledge
Essential
- Proven clinical knowledge linked to area of specialty, and excellence in care delivery.
- Proven knowledge of safety issues through clinical governance and risk management.
- Proven supervisory and deputising skills in clinical area.
- Excellent communication skills with patients, relatives, staff and external contacts, including in challenging situations, demonstrating respect and kindness.
- Knowledge of current challenges and issues in nursing.
Desirable
- Ability / experience of managing change personally and as a facilitator.
- Knowledge of budgets.
- Experience of data collection for quality monitoring / audit.
- Experience of risk management / assessment.
Personal qualities
Essential
- Effective role model, demonstrating values of safety, respect kindness and excellence.
- Enthusiastic and motivated.
- Effective team member.
- Self-starter and able to work on own initiative.
- Able to remain calm under pressure.
- Able to act as a patient's advocate.
- Approachable, respectful, supportive adaptable, and assertive.
- Professional and impartial at all times.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Clinical Research Facility (CRF), 1st Floor St Stephen's Centre
369 Fulham Rd
London
SW10 9NH
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Clinical Research Facility (CRF), 1st Floor St Stephen's Centre
369 Fulham Rd
London
SW10 9NH
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Bank Occupational Therapist (Acute In Patients)
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 8 day(s) ago
Reference: 2362813
Job summary
Bank Band 6 Occupational Therapist (Acute in-patient)
We are looking for Bank Occupational Therapists and Physiotherapists to support our ED & Acute Medicine Therapy Team and Acute Frailty Service. The role will require working across both hospital sites over a 7 day week. This will involve supporting the multi-disciplinary team across our Emergency Department, Acute Medical assessment areas and Acute Frailty Unit, providing early and proactive assessment and interventions to prevent admission to hospital, facilitate early discharge and contribute to the comprehensive geriatric assessment. The role will require some commitment to weekend and shift work.
Whether you are a new Band 6 looking for a new challenge, or a Band 5 considering the next steps in your career, this is an ideal opportunity. Even if you feel you are not quite ready, we would look to support you and develop you to being a confident band 6 therapist. You will ideally have a broad range of clinical experience at Band 5 level or equivalent junior level.
Please note, this role is currently based at West Middlesex University Hospital with cross-site working expected at Chelsea and Westminster Hospital to support the service needs. Within Chelsea & Westminster Hospital NHS Foundation Trust, we have vacancies across both Chelsea & Westminster Hospital and West Middlesex Hospital. Depending on service needs, you may be offered a role at either site, with cross-site support working expected.
Main duties of the job
Job Summary
The post holder will be based with the inpatient respiratory medicine team at Chelsea and Westminster Hospital covering inpatient medical and surgical wards across the hospital.
The post holder will develop advanced assessment and intervention skills, support multi-disciplinary working, provide leadership to the therapy team and clinical areas, and supervise junior members of staff and student.
The post holder will be involved in service development, audit and research activities, and teaching and education.
The post holder will actively participate in the weekend rotas. The post holder will be required to work a minimum of one weekend shift in every four weekends. Some teams are now also providing extended hours working that will include evening working.
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.
The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£27.48 to £34.35 an hour per hour
Contract
Bank
Working pattern
Flexible working
Reference number
289-Bank-074
Job locations
West Middlesex University Hospital & Chelsea & Westminster Hospital
Twickenham Road
Isleworth, London
TW7 6AF
United Kingdom
Job description
Job responsibilities
Roles and responsibilities
CLINICAL RESPONSIBILITIES:
- To carry out appropriate assessments for a designated caseload, addressing occupational performance and skills for clients with multiple/complex needs
- To work with clients to identify and agree treatment goals based on assessment outcomes, which balance the complex interaction of risk, safety, client choice, independence, areas of conflict and eligibility for services
- To use communication, reasoning and negotiation skills to establish a therapeutic relationship in complex cases, managing basic barriers to communication
- To plan and implement individual/group interventions using graded activities to address therapeutic goals and optimise clients functional independence
- To address all areas of risk associated with individual clients ability to function independently and minimise the effects of disability within their chosen environment, including planning and carrying out home assessments and discharge to assess visits and being responsible for the clients health and safety during this assessment
- To monitor, evaluate and modify interventions in order to measure client progress and treatment effectiveness
- To demonstrate and apply a broad level of understanding of the effects of disability to own caseload management and to inform others practice
- To supervise the caseload management of Band 5 OT plus supervise day to day activity of therapy assistants and students as designated
- To represent the OT Department within the multi-disciplinary team and participate in relevant team/network meetings and ward rounds to contribute to the discussion and planning of client care. To use these forums to seek opinion from the team to inform own caseload analysis and reasoning as appropriate
- To liaise with families/carers and statutory and voluntary agencies to contribute to the discussion and planning of client care and seeking opinion from others to inform own caseload analysis and reasoning as appropriate
- To assess for, facilitate provision and education in use of equipment for independence with authorisation rights of equipment spend up to £500 per client
- To ensure that all documentation and activity recording is maintained according to Trust and College of Occupational Therapists Guidelines
- To comply with College of Occupational Therapists Code of Ethics and Professional Conduct and all other relevant national and local policies and procedures
- To demonstrate the ability to reflect on ethical issues and provide guidance to junior staff as necessary
- To respect the individuality, values, cultural and religious diversity of clients and contribute to provision of a service sensitive to these needs
- To progress the client intervention to a satisfactory closure as MDT member. This may include evaluating outcomes, setting up reviews and/or arranging appropriate transfer of care as appropriate
- To provide moving and handling advice for other therapy team members as required
- To participate in the 7 day rota of flexible working within the designated therapy team.
PROFESSIONAL DEVELOPMENT:
- To review and reflect on practice and identify areas for self-development through participation in the annual appraisal system and regular clinical and professional supervision.
- To plan, actively participate in and contribute to the in-service education programme.
- To undertake supervision and appraisals of junior staff as delegated by a senior member of staff.
- To regularly take responsibility for the supervision and education of OT students on clinical placement within the Trust.
- To demonstrate a basic level of leadership skills through management of designated projects.
- To maintain a professional portfolio for CPD, recording learning outcomes and reflections through daily practice, internal and external development opportunities.
- To attend post-graduate lectures and courses to enable achievement of appraisal objectives and to share this knowledge with peers on return.
- To plan and implement induction and education programmes for new staff, OT students and work experience students.
- To attend and actively participate in the OT Clinical Governance Group and other relevant meetings.
- To demonstrate the ability to critically evaluate current research, apply to practice and disseminate findings to local colleagues.
- To deputise for the Band 7 OT in their absence.
ORGANISATIONAL DUTIES:
- To exercise good personal time management, punctuality and consistent reliable attendance.
- To broaden research and development skills through participation in the planning, evaluation and audit/research of practice, clinical pathways and protocols.
- To participate in the planning and delivery of the service business and clinical governance plans and delivery of the Trust business and clinical governance plans.
- To demonstrate an understanding and application of national guidelines and health legislation (e.g. National Clinical Guidelines, NSFs).
- Undertake any other relevant duties as required by the Band 7 Occupational Therapist, Clinical Services Manager.
This job involves regular exposure to unpleasant working conditions eg body fluids including urine, faeces and sputum and occasional exposure to verbal and physical aggression.
This job involves regular weekend working.
Job description
Job responsibilities
Roles and responsibilities
CLINICAL RESPONSIBILITIES:
- To carry out appropriate assessments for a designated caseload, addressing occupational performance and skills for clients with multiple/complex needs
- To work with clients to identify and agree treatment goals based on assessment outcomes, which balance the complex interaction of risk, safety, client choice, independence, areas of conflict and eligibility for services
- To use communication, reasoning and negotiation skills to establish a therapeutic relationship in complex cases, managing basic barriers to communication
- To plan and implement individual/group interventions using graded activities to address therapeutic goals and optimise clients functional independence
- To address all areas of risk associated with individual clients ability to function independently and minimise the effects of disability within their chosen environment, including planning and carrying out home assessments and discharge to assess visits and being responsible for the clients health and safety during this assessment
- To monitor, evaluate and modify interventions in order to measure client progress and treatment effectiveness
- To demonstrate and apply a broad level of understanding of the effects of disability to own caseload management and to inform others practice
- To supervise the caseload management of Band 5 OT plus supervise day to day activity of therapy assistants and students as designated
- To represent the OT Department within the multi-disciplinary team and participate in relevant team/network meetings and ward rounds to contribute to the discussion and planning of client care. To use these forums to seek opinion from the team to inform own caseload analysis and reasoning as appropriate
- To liaise with families/carers and statutory and voluntary agencies to contribute to the discussion and planning of client care and seeking opinion from others to inform own caseload analysis and reasoning as appropriate
- To assess for, facilitate provision and education in use of equipment for independence with authorisation rights of equipment spend up to £500 per client
- To ensure that all documentation and activity recording is maintained according to Trust and College of Occupational Therapists Guidelines
- To comply with College of Occupational Therapists Code of Ethics and Professional Conduct and all other relevant national and local policies and procedures
- To demonstrate the ability to reflect on ethical issues and provide guidance to junior staff as necessary
- To respect the individuality, values, cultural and religious diversity of clients and contribute to provision of a service sensitive to these needs
- To progress the client intervention to a satisfactory closure as MDT member. This may include evaluating outcomes, setting up reviews and/or arranging appropriate transfer of care as appropriate
- To provide moving and handling advice for other therapy team members as required
- To participate in the 7 day rota of flexible working within the designated therapy team.
PROFESSIONAL DEVELOPMENT:
- To review and reflect on practice and identify areas for self-development through participation in the annual appraisal system and regular clinical and professional supervision.
- To plan, actively participate in and contribute to the in-service education programme.
- To undertake supervision and appraisals of junior staff as delegated by a senior member of staff.
- To regularly take responsibility for the supervision and education of OT students on clinical placement within the Trust.
- To demonstrate a basic level of leadership skills through management of designated projects.
- To maintain a professional portfolio for CPD, recording learning outcomes and reflections through daily practice, internal and external development opportunities.
- To attend post-graduate lectures and courses to enable achievement of appraisal objectives and to share this knowledge with peers on return.
- To plan and implement induction and education programmes for new staff, OT students and work experience students.
- To attend and actively participate in the OT Clinical Governance Group and other relevant meetings.
- To demonstrate the ability to critically evaluate current research, apply to practice and disseminate findings to local colleagues.
- To deputise for the Band 7 OT in their absence.
ORGANISATIONAL DUTIES:
- To exercise good personal time management, punctuality and consistent reliable attendance.
- To broaden research and development skills through participation in the planning, evaluation and audit/research of practice, clinical pathways and protocols.
- To participate in the planning and delivery of the service business and clinical governance plans and delivery of the Trust business and clinical governance plans.
- To demonstrate an understanding and application of national guidelines and health legislation (e.g. National Clinical Guidelines, NSFs).
- Undertake any other relevant duties as required by the Band 7 Occupational Therapist, Clinical Services Manager.
This job involves regular exposure to unpleasant working conditions eg body fluids including urine, faeces and sputum and occasional exposure to verbal and physical aggression.
This job involves regular weekend working.
Person Specification
Qualifications
Essential
- Degree in OT or equivalent
- HCPC registration
- Evidence of on-going CPD
Experience
Essential
- Experience of working in acute or rehabiltiation setting
- Physical health experience in NHS
Desirable
- Community experience
- Mental health experience
- Research/ audit experience
- Students supervising/ mentoring
- Supervision of junior staff
Skills and Knowledge
Essential
- Understanding of current best practice and guidelines
- Word processing/ Good IT skills
- Prioritisation skills
- Application of OT processes
Desirable
- Group work/ training/ presentation skills
- Knowledge of standardised assessments and use in practice
Personal qualities
Essential
- Experience of working in MDT
- Able to work weekends/ flexible working
Desirable
- Conflict management experience
- Evidence of client centred non discriminatory approach
Person Specification
Qualifications
Essential
- Degree in OT or equivalent
- HCPC registration
- Evidence of on-going CPD
Experience
Essential
- Experience of working in acute or rehabiltiation setting
- Physical health experience in NHS
Desirable
- Community experience
- Mental health experience
- Research/ audit experience
- Students supervising/ mentoring
- Supervision of junior staff
Skills and Knowledge
Essential
- Understanding of current best practice and guidelines
- Word processing/ Good IT skills
- Prioritisation skills
- Application of OT processes
Desirable
- Group work/ training/ presentation skills
- Knowledge of standardised assessments and use in practice
Personal qualities
Essential
- Experience of working in MDT
- Able to work weekends/ flexible working
Desirable
- Conflict management experience
- Evidence of client centred non discriminatory approach
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
West Middlesex University Hospital & Chelsea & Westminster Hospital
Twickenham Road
Isleworth, London
TW7 6AF
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
West Middlesex University Hospital & Chelsea & Westminster Hospital
Twickenham Road
Isleworth, London
TW7 6AF
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
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Paediatric A&E Sister/ Charge Nurse
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 8 day(s) ago
Reference: 2362750
Job summary
We are looking for highly motivated and enthusiastic individuals who possess excellent interpersonal and communication skills along with the ability to work within a multidisciplinary team within the fast pace environment of the Paediatric Emergency Department.
We are looking for nurses who can demonstrate a kind, compassionate, positive attitude, with a desire to provide effective and efficient urgent and Emergency Care practice.
As a senior member of the nursing team you will be expected to support and lead staff within the Paediatric Emergency Department; acting as a role model and working cohesively with the multidisciplinary team.
You will be expected to assist senior nursing staff with management requirements ensuring that quality service is maintained. You are expected to participate in education throughout the unit and hospital and ensure quality is maintained.
Are you ready to join a top performing Foundation trust in the heart of London?
Do you want to join a friendly, focused team to give high quality care?
Main duties of the job
- The post-holder is responsible for the assessment of care needs and the development, implementation and evaluation of programmes of care as part of the multi-disciplinary team from admission to discharge using research based practice.- To deliver care in accordance with the regulatory body's code of practice and the Trust's and ED policies and protocols. To be aware of the organisational and nursing strategy.- Ensuring safeguarding issues are acted upon promptly and appropriately.- Participation with auditing effectiveness and incorporating findings into practice.- Participation in the trust's achievement of quality and financial targets, locally and nationally driven.
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed."
If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year Per annum Incl HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
289-EI-192
Job locations
West Middlesex hospital
Isleworth
TW7 6AF
United Kingdom
Job description
Job responsibilities
- Assess, plan, implement and evaluate care given to patients.
- To acquire competency in basic nursing skills for ED.
- Maintaining awareness of and compliance with Trust policies and protocols at all times to ensure high standards of patient care are maintained.
- Working effectively within the multi-disciplinary teamto ultimately achieve desired outcomes for patients and their families.
- Liaising with social care, health visitors and the children's wards to ensure the safety and wellbeing of children seen in the ED.
- Ensuring the safety of patients in accordance with local and national safeguarding procedures.
- Providing leadership that promotes a patient focused approach to care, acting as a role model to junior colleagues and students and a support mechanism for senior colleagues.
- Encouraging and supporting junior staff in professional growth, and development and mentoring students as appropriate.
- Being proactive in maintaining local and national Quality Indicators for ED.
- Participating in research/special projects/audit as requested by the Operations Manager/Lead Nurse.
- Participating in the developing and monitoring of standards of care and other quality initiatives in a positive manner
- Developing personal and professional leadership skills and be proactive in problem solving.
- Being responsible and accountable for ones own actions and encouraging the same amongst others.
- Actively creating and maintaining a harmonious working environment.
- Fulfilling the role of the departmental triage nurse, utilising advanced skills of assessment, prioritisation, decision-making, risk management and communication skills.
- Being responsible for the security and maintenance of equipment belonging to the Emergency Department. Helping to ensure that all equipment is in safe working order in conjunction with the Lead Nurse.
- Actively developing and improving the services we provide, ensuring safe clinical practice amongst the MDT at all times.
- Being responsive to incidents and complaints as they arise, reporting to senior staff.
- Embracing and encouraging change in clinical areas/hospital Trust.
Job description
Job responsibilities
- Assess, plan, implement and evaluate care given to patients.
- To acquire competency in basic nursing skills for ED.
- Maintaining awareness of and compliance with Trust policies and protocols at all times to ensure high standards of patient care are maintained.
- Working effectively within the multi-disciplinary teamto ultimately achieve desired outcomes for patients and their families.
- Liaising with social care, health visitors and the children's wards to ensure the safety and wellbeing of children seen in the ED.
- Ensuring the safety of patients in accordance with local and national safeguarding procedures.
- Providing leadership that promotes a patient focused approach to care, acting as a role model to junior colleagues and students and a support mechanism for senior colleagues.
- Encouraging and supporting junior staff in professional growth, and development and mentoring students as appropriate.
- Being proactive in maintaining local and national Quality Indicators for ED.
- Participating in research/special projects/audit as requested by the Operations Manager/Lead Nurse.
- Participating in the developing and monitoring of standards of care and other quality initiatives in a positive manner
- Developing personal and professional leadership skills and be proactive in problem solving.
- Being responsible and accountable for ones own actions and encouraging the same amongst others.
- Actively creating and maintaining a harmonious working environment.
- Fulfilling the role of the departmental triage nurse, utilising advanced skills of assessment, prioritisation, decision-making, risk management and communication skills.
- Being responsible for the security and maintenance of equipment belonging to the Emergency Department. Helping to ensure that all equipment is in safe working order in conjunction with the Lead Nurse.
- Actively developing and improving the services we provide, ensuring safe clinical practice amongst the MDT at all times.
- Being responsive to incidents and complaints as they arise, reporting to senior staff.
- Embracing and encouraging change in clinical areas/hospital Trust.
Person Specification
EDUCATION AND QUALIFICATIONS
Essential
- Part 1 Registered Nurse - Child or equivalent.
- Level 3 Safeguarding
- PILS certificate
- APLS
- Children's A&E Course
Desirable
- Mentoring/Assessing qualification or willingness to undertake.
- APLS
- Children's A&E Course
- Manchester Triage Competence
EXPERIENCE
Essential
- Post-Registration qualification in Children's Emergency Nursing or equivalent.
- Currently working in Emergency Nursing
- Proven emergency nursing experience
- Evidence of further study.
SKILLS AND KNOWLEDGE - SPECIAL
Essential
- Clinical documentary competence in: -IV Drug Administration -Plastering -Minor Injury Assessment & Treatment
- Ability to coordinate and lead nursing care in individual areas of the emergency department.
- Specialist emergency care knowledge enabling the delivery of a high standard of clinical care to the patients, supervision of staff; and support for all grades of medical staff
- Ability to anticipate the changing workload and to make effective decisions to allocate staff accordingly
- Excellent communication and interpersonal skills necessary to interact with the patients; the multidisciplinary team; emergency services; and the outside agencies necessary for the efficient running of the department
- Proven leadership qualities necessary to lead the emergency team
- Ability to deal with relatives in stressful or bereavement situations, giving a high level of support and advice.
- Able to recognise the potential for physical or verbal violence and take action to defuse the situation.
- Ensure correct use of IT system, and be aware of the importance of information
- Be aware of role in a major incident and be capable of managing the department response to an incident.
- An understanding of professional issues relating to safeguarding the child and family.
Person Specification
EDUCATION AND QUALIFICATIONS
Essential
- Part 1 Registered Nurse - Child or equivalent.
- Level 3 Safeguarding
- PILS certificate
- APLS
- Children's A&E Course
Desirable
- Mentoring/Assessing qualification or willingness to undertake.
- APLS
- Children's A&E Course
- Manchester Triage Competence
EXPERIENCE
Essential
- Post-Registration qualification in Children's Emergency Nursing or equivalent.
- Currently working in Emergency Nursing
- Proven emergency nursing experience
- Evidence of further study.
SKILLS AND KNOWLEDGE - SPECIAL
Essential
- Clinical documentary competence in: -IV Drug Administration -Plastering -Minor Injury Assessment & Treatment
- Ability to coordinate and lead nursing care in individual areas of the emergency department.
- Specialist emergency care knowledge enabling the delivery of a high standard of clinical care to the patients, supervision of staff; and support for all grades of medical staff
- Ability to anticipate the changing workload and to make effective decisions to allocate staff accordingly
- Excellent communication and interpersonal skills necessary to interact with the patients; the multidisciplinary team; emergency services; and the outside agencies necessary for the efficient running of the department
- Proven leadership qualities necessary to lead the emergency team
- Ability to deal with relatives in stressful or bereavement situations, giving a high level of support and advice.
- Able to recognise the potential for physical or verbal violence and take action to defuse the situation.
- Ensure correct use of IT system, and be aware of the importance of information
- Be aware of role in a major incident and be capable of managing the department response to an incident.
- An understanding of professional issues relating to safeguarding the child and family.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
West Middlesex hospital
Isleworth
TW7 6AF
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
West Middlesex hospital
Isleworth
TW7 6AF
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Staff Nurse - GUM & HIV
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 11 day(s) ago
Reference: 2354238
Job summary
We are looking to recruit motivated and enthusiastic nurse to join our nursing team. We have a permanent Band 5 - Staff Nurse position in John Hunter Clinic for Sexual Health & Kobler Outpatients Clinic,
You should be motivated, enthusiastic and possess excellent interpersonal and communication skills along with the ability to work with a diverse range of clients in an innovative sexual health and HIV outpatients setting.
You must have a 'can do'attitude and be passionate about providing a high standard of patient care and you will be part of a team of nurses responsible for delivering a high standard of patient care at all times.
You will be fully trained in all our core competencies relevant to sexual health and HIV care.
Our vacancies are suitable for people who are looking for a rewarding career and who are interested and passionate about working in sexual health and HIV.
Please see the attached job description and person specification. Successful applicants will be able to demonstrate they meet the essential criteria in the person specification in their application and if shortlisted, at interview.
For an informal visit or for further information on the post please contact the charge nurse, Juan Lopez [email protected]
Main duties of the job
To maintain and deliver a high standard of nursing care, demonstrating a professional and ethical responsibility
To build on clinical experience, leadership and teaching skills through nursing practice
To demonstrate a commitment to the mentorship of pre and post registration learners
To be involved in the development and implementation of outreach work and other service developments
To act as a coordinator of the clinic in the absence of a senior member of the nursing team
These duties are not exhaustive and will be reviewed with the post holder, allowing for amendments within the broad scope and band level of the role.
About us
Our Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5m, providing full clinical services including maternity, A&E and children's services, plus specialist HIV and sexual health care. The CQC rates us Good in safety, effectiveness, care and responsiveness, and Outstanding in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and an £80m Ambulatory Diagnostic Centre at West Mid.
We are delivering sustainable healthcare through our Green Plan. In line with Greener NHS ambitions, we aim for net zero carbon emissions by 2045. Achieving this requires collective effort. We encourage staff to reduce their impact on carbon, waste and pollution wherever possible. Every action counts to create a healthier, more sustainable future.
We are committed to equal opportunities and believe diversity drives innovation and excellence. We welcome applications from the global majority, veterans and underrepresented communities, valuing the perspectives they bring.
Details
Date posted
21 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£38,488 to £46,852 a year per annum incl. HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
289-SC-456
Job locations
John Hunter / Kobler Clinic
369 Fulham Road
London
SW10 9NH
United Kingdom
Job description
Job responsibilities
Clinical
To assess individual patient needs and requirements without supervision
To plan, implement, and evaluate relevant programmes of care for individual patients within the clinics guidelines
To be competent in the following, with appropriate training:
o Venepuncture
o Microscopy
o Sexual Health screening
o Vaccinations for Hepatitis A & B, HPV and MPOX
o Dispensing medications under a patient group direction (PGD)
o Provide basic information around reproductive health choices and supply Emergency Contraception under PGD
o Providing HIV related care to stable patients in an outpatient setting.
To facilitate effective communication with the multi-disciplinary team to ensure appropriate nursing input into patient care discussions
To take an active part in the development and implementation of clinical audit and research
To be competent to supply and administer medications under a Patient Group Direction
To maintain clear and accurate documentation in line with unit and Trust standards
To be aware of all the Directorate and Trust Policies and Guidelines and ensure all actions are carried out accordingly
To demonstrate appropriate counselling skills when working with patients
To order investigations and provide test results to patients as per clinic protocols
To be competent in the Triage of emergency patients according to directorate-wide guidelines
To work in an outreach setting as required
Advise on the promotion of health and the prevention of illness, with particular reference to smoking cessation, diet, immunisations and sexual health and HIV
Support patients around adherence and understanding their HIV medication
Management
To be able to demonstrate leadership and teaching skills in the supervision and development of junior staff
To be aware of the current procedures in case of cardiac arrest, fire, flood, and major incident and attend annual mandatory training in accordance with Trust Policy Management of all medications in line with the Trust Drugs Policy
Maintain confidentiality and security of patients attending the clinic in accordance with the Data Protection Act
Ensure resources are used appropriately by all staff
To co-ordinate the clinic when required
Education
To assist in the on-going development of the clinic as an effective learning environment
To take an active role in the identification and facilitation of the educational needs of junior members of staff and students
To incorporate research and audit findings into clinical practice
To be competent in sexual health promotion and education
To undertake relevant professional development as discussed within a yearly appraisal with their Manager
Be aware of current nursing research and ensure that clinical practice is evidence based.
Professional Responsibilities
To promote a sensitive and caring approach to patients, visitors and colleagues
To ensure communications with patients and their relatives are supportive and informative with due regard to confidentiality
To be responsible for and demonstrate ones personal professional development and maintain up to date clinical skills
To be aware of responsibilities under the NMCS Code of Professional Conduct
To be prepared to work flexible hours across HIV & Sexual Health Services within the Directorate and in outreach settings
To recognise clinical and professional limitations and seek advice form Senior Colleagues as necessary
To be aware of current developments with nursing, the Trust and the NHS, including Clinical Governance
To work shift patterns and weekends to suit the needs of service delivery
Professional development
-
Maintain professional registration
-
Ensure mandatory training and a satisfactory appraisal is in date
-
Undertake a professional development plan and demonstrate achievement of objectives.
-
Ensure adherence to Trust policy and guidelines at all times.
-
Role model Trust values at all times
Communication
Ensure all communication, which may be complex, contentious or sensitive, is undertaken in a responsive and inclusive manner, focusing on improvement and ways to move forward.
Ensure all communication is presented appropriately to the different recipients, according to levels of understanding, type of communication being imparted and possible barriers such as language, culture, understanding or physical or mental health conditions.
Job description
Job responsibilities
Clinical
To assess individual patient needs and requirements without supervision
To plan, implement, and evaluate relevant programmes of care for individual patients within the clinics guidelines
To be competent in the following, with appropriate training:
o Venepuncture
o Microscopy
o Sexual Health screening
o Vaccinations for Hepatitis A & B, HPV and MPOX
o Dispensing medications under a patient group direction (PGD)
o Provide basic information around reproductive health choices and supply Emergency Contraception under PGD
o Providing HIV related care to stable patients in an outpatient setting.
To facilitate effective communication with the multi-disciplinary team to ensure appropriate nursing input into patient care discussions
To take an active part in the development and implementation of clinical audit and research
To be competent to supply and administer medications under a Patient Group Direction
To maintain clear and accurate documentation in line with unit and Trust standards
To be aware of all the Directorate and Trust Policies and Guidelines and ensure all actions are carried out accordingly
To demonstrate appropriate counselling skills when working with patients
To order investigations and provide test results to patients as per clinic protocols
To be competent in the Triage of emergency patients according to directorate-wide guidelines
To work in an outreach setting as required
Advise on the promotion of health and the prevention of illness, with particular reference to smoking cessation, diet, immunisations and sexual health and HIV
Support patients around adherence and understanding their HIV medication
Management
To be able to demonstrate leadership and teaching skills in the supervision and development of junior staff
To be aware of the current procedures in case of cardiac arrest, fire, flood, and major incident and attend annual mandatory training in accordance with Trust Policy Management of all medications in line with the Trust Drugs Policy
Maintain confidentiality and security of patients attending the clinic in accordance with the Data Protection Act
Ensure resources are used appropriately by all staff
To co-ordinate the clinic when required
Education
To assist in the on-going development of the clinic as an effective learning environment
To take an active role in the identification and facilitation of the educational needs of junior members of staff and students
To incorporate research and audit findings into clinical practice
To be competent in sexual health promotion and education
To undertake relevant professional development as discussed within a yearly appraisal with their Manager
Be aware of current nursing research and ensure that clinical practice is evidence based.
Professional Responsibilities
To promote a sensitive and caring approach to patients, visitors and colleagues
To ensure communications with patients and their relatives are supportive and informative with due regard to confidentiality
To be responsible for and demonstrate ones personal professional development and maintain up to date clinical skills
To be aware of responsibilities under the NMCS Code of Professional Conduct
To be prepared to work flexible hours across HIV & Sexual Health Services within the Directorate and in outreach settings
To recognise clinical and professional limitations and seek advice form Senior Colleagues as necessary
To be aware of current developments with nursing, the Trust and the NHS, including Clinical Governance
To work shift patterns and weekends to suit the needs of service delivery
Professional development
-
Maintain professional registration
-
Ensure mandatory training and a satisfactory appraisal is in date
-
Undertake a professional development plan and demonstrate achievement of objectives.
-
Ensure adherence to Trust policy and guidelines at all times.
-
Role model Trust values at all times
Communication
Ensure all communication, which may be complex, contentious or sensitive, is undertaken in a responsive and inclusive manner, focusing on improvement and ways to move forward.
Ensure all communication is presented appropriately to the different recipients, according to levels of understanding, type of communication being imparted and possible barriers such as language, culture, understanding or physical or mental health conditions.
Person Specification
Education and Qualifications
Essential
- Registered Nurse
- Evidence of Professional development
Desirable
- Sexual Health course / HIV course
- Teaching / Assessing course
- Family planning course
Experience
Essential
- Recent experience as RN within an acute setting
- Interest in Sexual Health / HIV
Desirable
- Current GU / HIV experience
- Experience on health promotion and education
- Preceptorship
Person Specification
Education and Qualifications
Essential
- Registered Nurse
- Evidence of Professional development
Desirable
- Sexual Health course / HIV course
- Teaching / Assessing course
- Family planning course
Experience
Essential
- Recent experience as RN within an acute setting
- Interest in Sexual Health / HIV
Desirable
- Current GU / HIV experience
- Experience on health promotion and education
- Preceptorship
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
John Hunter / Kobler Clinic
369 Fulham Road
London
SW10 9NH
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
John Hunter / Kobler Clinic
369 Fulham Road
London
SW10 9NH
United Kingdom
Employer's website
Apply Now
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Pre-registration Trainee Pharmacy Technician (Apprenticeship)
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 11 day(s) ago
Reference: 2353851
Job summary
Pre-registration Trainee Pharmacy Technician Apprenticeship
Please note Salary will be as follows:
Year 1: 70% of the top of Band 4 + Inner London HCAS
Year 2: 75% of the top of Band 4 + Inner London HCAS
We are looking for an enthusiastic and self-motivated individual to join our progressive pharmacy team at Chelsea and Westminster NHS Foundation Trust.
This is an excellent opportunity to train for a career as a Registered Pharmacy Technician. You will study for a BTEC Level 3 Diploma in the Principles and Practice for Pharmacy Technicians whilst you work on an Apprenticeship program, gaining experience in various areas of pharmacy within the Hospital.
This is a two year fixed term appointment to commence in February 2027.
Eligibility note:
Candidates who hold equivalent qualification at the same level or a higher-level qualification in the pharmacy field will not be considered, as these individuals are not eligible for apprenticeship funding.
Candidates must be UK residents for a minimum of three years in order satisfy apprenticeship eligibility requirements. For further details, please contact the recruiting manager.
Main duties of the job
The successful applicants will be expected to work in our Inpatients Dispensary, Outpatients Dispensary, Distribution, Goods Receipt & Purchasing, Technical Services, Clinical Trials, Medicines Management, Medicines Information and Clinical Governance sections on a rotational basis.
Therota will run across both Chelsea Hospital and West Middlesex Hospital sites.
Full practical training will be provided in-house, with a competency-based programme and you will be expected to undertake underpinning knowledge courses working towards becoming a registered Pharmacy Technician.
The successful candidates will work in an environment that will support patients with their medications, managing the supply of medicines and assisting Pharmacists and Pharmacy Technicians, as well as manufacturing sterile products.
The appointed candidates will need to demonstrate that they are Patient Focused, have good interpersonal and communication skills, be a quick learner, keen to get involved and be committed to the training programme. Good ability to cope with the discipline of studying whilst working as part of a team throughout this busy department is essential;therefore, a professional approach is key.
Candidates must be willing and able to follow an academic and practical training course and commit up to 10 hours per week of your own time for private study.
For further details / informal visits contact:
Karen Benjamin,[email protected]
Elsa Ghebremariam, [email protected]
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.
The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Details
Date posted
21 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year Yr1–70% of top Band 4 & Yr2–75% of top Band 4 + inner London HCAS
Contract
Fixed term
Duration
27 months
Working pattern
Full-time
Reference number
289-CS-383-A
Job locations
Chelsea & Westminster Hospital NHS Foundation Trust
369 Fulham Road
London
SW10 9NH
United Kingdom
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job description and person specifications located under the supporting documents heading.
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job description and person specifications located under the supporting documents heading.
Person Specification
Education and Qualifications
Essential
- 4 GCSEs Grade 4/C or above including Maths, English and Science or BTEC Certificate in Science or equivalent
Desirable
- Prior knowledge/achievement of NVQ level 2 in Pharmacy Service Skills
Experience
Essential
- Pharmacy experience
- Proven work or study record
- Able to demonstrate completion of assigned tasks e.g. Studies undertaken resulted in qualification
- Able to work to standard operating procedure and policies
Desirable
- Patient counselling and customer care
- Dispensing experience
- Pharmacy labelling and stock control systems
- Hospital pharmacy experience
- Ability to use JAC stock control system
- Non-sterile manufacturing
- Understanding of Good Manufacturing Practice
- Sterile manufacturing
Skills and Knowledge
Essential
- Good oral & written communication skills
- Perform basic mathematical calculations in relation to work
- Interpret & dispense prescriptions accurately
- Ability to organise & prioritise workload
- Word processing, e-mail, accurate date entry skills
- Effectively provide advice to patients regarding medicines
- Ability to work under pressure
- Ability to work under supervision
- Ability to supervise and participate in the training of others
- Ability to motivate self and others
- Good problem solving skills
Personal Qualities
Essential
- Enthusiasm for the position
- Methodical with attention to detail
- Friendly, empathetic and reliable team worker able to relate to all grades of staff
- Ability to cope well within a busy environment
- Good initiative
- Good interpersonal skills
- Ability to meet deadlines
- Good ability to work independently
- Good ability to organise own work
- Good time management
- Satisfactory manual dexterity required for all activities
- Capable of moderate physical activity - sometimes for heavy loads
- Hard working and conscientious
- Good team player and demonstrates reliability
- Punctual
- Demonstrates awareness of self-development
- Demonstrates evidence of being able and willing to understand our Trust PROUD values
Person Specification
Education and Qualifications
Essential
- 4 GCSEs Grade 4/C or above including Maths, English and Science or BTEC Certificate in Science or equivalent
Desirable
- Prior knowledge/achievement of NVQ level 2 in Pharmacy Service Skills
Experience
Essential
- Pharmacy experience
- Proven work or study record
- Able to demonstrate completion of assigned tasks e.g. Studies undertaken resulted in qualification
- Able to work to standard operating procedure and policies
Desirable
- Patient counselling and customer care
- Dispensing experience
- Pharmacy labelling and stock control systems
- Hospital pharmacy experience
- Ability to use JAC stock control system
- Non-sterile manufacturing
- Understanding of Good Manufacturing Practice
- Sterile manufacturing
Skills and Knowledge
Essential
- Good oral & written communication skills
- Perform basic mathematical calculations in relation to work
- Interpret & dispense prescriptions accurately
- Ability to organise & prioritise workload
- Word processing, e-mail, accurate date entry skills
- Effectively provide advice to patients regarding medicines
- Ability to work under pressure
- Ability to work under supervision
- Ability to supervise and participate in the training of others
- Ability to motivate self and others
- Good problem solving skills
Personal Qualities
Essential
- Enthusiasm for the position
- Methodical with attention to detail
- Friendly, empathetic and reliable team worker able to relate to all grades of staff
- Ability to cope well within a busy environment
- Good initiative
- Good interpersonal skills
- Ability to meet deadlines
- Good ability to work independently
- Good ability to organise own work
- Good time management
- Satisfactory manual dexterity required for all activities
- Capable of moderate physical activity - sometimes for heavy loads
- Hard working and conscientious
- Good team player and demonstrates reliability
- Punctual
- Demonstrates awareness of self-development
- Demonstrates evidence of being able and willing to understand our Trust PROUD values
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Chelsea & Westminster Hospital NHS Foundation Trust
369 Fulham Road
London
SW10 9NH
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Chelsea & Westminster Hospital NHS Foundation Trust
369 Fulham Road
London
SW10 9NH
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Physiotherapist (Musculoskeletal)
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 11 day(s) ago
Reference: 2353849
Job summary
Part-time.
Working pattern is Monday 8.00-18:00, Wednesday 10.00-5.45 and Friday 08:00-18.00
The post holder will be a clearly identifiable senior clinical staff member with significant clinical experience, working as an autonomous practitioner providing highly specialised musculoskeletal physiotherapy assessment and treatment to a caseload of complex musculoskeletal conditions.
In addition the post holder will provide sound clinical expertise to their team and more junior staff as well as the wider MDT.
The post holder will also demonstrate a high standard of skills and behaviours in line with the 4 pillars of practice: Clinical Practice; Facilitative Learning; Leadership and Research and Development. Therefore in addition to being a role model for highly specialised clinical care the post holder will also take a lead on specific projects, service development, and managerial responsibilities through their own initiative as well as those delegated by the Clinical Lead Therapist or Advanced Physiotherapy Practitioners.
They will role model the identified Trust values at all times.
The role also includes the opportunity to assess and treat patients in a variety of clinical settings including : Outpatient Physiotherapy Department and Consultant-led Clinics. Current frontline clinics with a band 7 are Shoulder Clinic, Acute Soft Tissue Knee Clinic, and Shockwave Clinic.
The post-holder will have relevant level 7 qualifications (achieved or currently working towards)
Main duties of the job
Key responsibilities
To be responsible for the management of own designated caseload of patients and to maintain up to date physiotherapy records.
To use evidence based principles and current best practise to assess, plan, implement and evaluate physiotherapy interventions and ensure that all members of the designated team do likewise.
To provide day to day line management of a designated team.
To provide supervision, teaching and support to more junior staff, therapy assistants and students on placement.
To participate in CPD and other developmental activities and encourage all members of designated team to do likewise.
To work with relevant multi-disciplinary team (MDT) colleagues, long integrated care pathways to deliver best practice and propose changes in practice in light of new evidence and maintain high service profile.
To ensure adherence to Trust policy and guidelines at all times
To role model Trust values at all times
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.
The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Details
Date posted
21 September 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£58,133 to £65,261 a year per annum incl. HCAS (pro rata)
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
289-CS-492-A
Job locations
Chelsea and Westminster Hospital
369 Fulham Road
Chelsea
SW10 9NH
United Kingdom
Job description
Job responsibilities
Clinical:
To be professionally and legally responsible for all aspects of work
To assess and treat patients from a variety of referral sources.
To undertake proficient physiotherapy assessments in line with department and professional standards to form diagnoses
To undertake specialised assessments of patients as an autonomous practitioners including those with highly complex presentations.
Using , a comprehensive understanding of MSK conditions, knowledge of evidence-based practice, advanced skills and a wide-ranging knowledge of treatment options to plan and implement an individualised treatment plan.
To interpret and analyse relevant clinical and non-clinical facts to formulate accurate prognoses and appropriate discharge plans.
To be able to prioritise and manage your own clinical caseload
To evaluate treatment to measure progress to ensure effectiveness interventions and to identify quickly when treatment requires modifying or when advice/assistance from supervisor is required.
To be make autonomous decisions regarding optimal patient management including recognising if a patient has red flags or requires further management within secondary care and initiating referrals accordingly.
To have the opportunity depending on service need to participate in clinics co-located with consultant teams for therapistled follow up and commencement of rehabilitation post-surgery
Provide sound evidence based clinical advice as required to staff and patients
Leadership and management:
To be responsible for providing an efficient and effective MSK physiotherapy service by demonstrating good leadership, organisational, time management and prioritisation skills.
To manage and prioritise own workload and assist in that of your team. In addition appropriately balance clinical and other demands to ensure all service needs are met.
To monitor the caseloads of more junior MSK physiotherapists in your designated team to ensure that an efficient and effective physiotherapy service is provided to all patients.
To support more junior staff in the development of their assessment, treatment and clinical reasoning skills
To be available as required as a clinical and management resource to more junior members of staff, including informal advice and teaching sessions including those outside your designated team.
To be available as required as a management resource for administrative and clerical staff, answering queries and dealing with informal complaints, patient enquiries and potentially aggressive situations.
To work with MDT colleagues, along integrated care pathways, to deliver best practice and propose changes in light of new evidence.
To take a lead role in the teaching, supervision and appraisal of MSK staff including the management of informal disputes and disciplinary or sickness absence.
Education & research:
To assist in the planning and organisation of the MSK team in-service training and demonstrate excellent presentation skills in the delivery of teaching sessions and tutorials to large groups.
To take a lead role in practical demonstrations and teach highly specialised manual therapy techniques to other members of the team.
To provide highly specialised advice, teaching and training to other professionals regarding the managements of patients with MSK conditions.
To promote the use of evidence-based practice during the teaching and supervision of more junior staff.
To facilitate your teams development of evidence based practice, manual therapy techniques, therapeutic handling skills and specialised knowledge relating to MSK physiotherapy.
Please review the attached job description for full role and responsibilities
Job description
Job responsibilities
Clinical:
To be professionally and legally responsible for all aspects of work
To assess and treat patients from a variety of referral sources.
To undertake proficient physiotherapy assessments in line with department and professional standards to form diagnoses
To undertake specialised assessments of patients as an autonomous practitioners including those with highly complex presentations.
Using , a comprehensive understanding of MSK conditions, knowledge of evidence-based practice, advanced skills and a wide-ranging knowledge of treatment options to plan and implement an individualised treatment plan.
To interpret and analyse relevant clinical and non-clinical facts to formulate accurate prognoses and appropriate discharge plans.
To be able to prioritise and manage your own clinical caseload
To evaluate treatment to measure progress to ensure effectiveness interventions and to identify quickly when treatment requires modifying or when advice/assistance from supervisor is required.
To be make autonomous decisions regarding optimal patient management including recognising if a patient has red flags or requires further management within secondary care and initiating referrals accordingly.
To have the opportunity depending on service need to participate in clinics co-located with consultant teams for therapistled follow up and commencement of rehabilitation post-surgery
Provide sound evidence based clinical advice as required to staff and patients
Leadership and management:
To be responsible for providing an efficient and effective MSK physiotherapy service by demonstrating good leadership, organisational, time management and prioritisation skills.
To manage and prioritise own workload and assist in that of your team. In addition appropriately balance clinical and other demands to ensure all service needs are met.
To monitor the caseloads of more junior MSK physiotherapists in your designated team to ensure that an efficient and effective physiotherapy service is provided to all patients.
To support more junior staff in the development of their assessment, treatment and clinical reasoning skills
To be available as required as a clinical and management resource to more junior members of staff, including informal advice and teaching sessions including those outside your designated team.
To be available as required as a management resource for administrative and clerical staff, answering queries and dealing with informal complaints, patient enquiries and potentially aggressive situations.
To work with MDT colleagues, along integrated care pathways, to deliver best practice and propose changes in light of new evidence.
To take a lead role in the teaching, supervision and appraisal of MSK staff including the management of informal disputes and disciplinary or sickness absence.
Education & research:
To assist in the planning and organisation of the MSK team in-service training and demonstrate excellent presentation skills in the delivery of teaching sessions and tutorials to large groups.
To take a lead role in practical demonstrations and teach highly specialised manual therapy techniques to other members of the team.
To provide highly specialised advice, teaching and training to other professionals regarding the managements of patients with MSK conditions.
To promote the use of evidence-based practice during the teaching and supervision of more junior staff.
To facilitate your teams development of evidence based practice, manual therapy techniques, therapeutic handling skills and specialised knowledge relating to MSK physiotherapy.
Please review the attached job description for full role and responsibilities
Person Specification
Education and Qualifications
Essential
- BSc or Diploma in Physiotherapy
- HCPC registration
- Postgraduate education/courses in Musculoskeletal physiotherapy within the last year
- Relevant level 7 or equivalent qualifications (achieved or currently working towards)
Desirable
- Leadership Training Programme
Trust values
Essential
- Trust values
Experience
Essential
- Evidence of Band 6 or equivalent in musculoskeletal outpatients
- Evidence of band 5 or equivalent experience in a broad range of rotations including musculoskeletal and orthopaedics.
- Evidence of appraisal, supervision and teaching of Band 5 physiotherapists, assistants, students and other members of the MDT
- Experience of working as part of an MDT in clinical practice
- Evidence of active participation in in-service training
- Evidence of active involvement of service development
- Experience in the UK or an equivalent public healthcare system
Desirable
- Evidence of previous experience at Band 7 (or equivalent level) in musculoskeletal outpatients.
- Evidence of appraisal of band 6 level staff
- Team leader experience
- Evidence of working in a variety of MSK services e.g. A&E, GP Practices, Rheumatology, Orthopaedic clinics
Skills and knowledge
Essential
- Demonstrates highly specialist knowledge of musculoskeletal assessment and treatment.
- Demonstrates evidence-based practice approach
- Ability to work autonomously within specialist clinical area and monitor workload of team.
- The ability to use reflective practice as a tool for growth and development
- Understanding of the professional and legal responsibilities of clinical practice
- Awareness and sensitivity to cultural differences and beliefs
- Evidence of effective self-management including time, prioritisation, clinical caseload and stress
- Experience of data collection for quality monitoring / audit
- Experience of risk management / assessment
- Demonstrates awareness of national and local policies related to clinical practice
- Knowledge of safety issues through clinical governance and risk management
- Excellent communication skills with patients, relatives, staff and external contacts, including in challenging situations, demonstrating respect and kindness
- Able to cope with stressful working situations including emotional or aggressive patients/carers in an unpredictable environment
Desirable
- Evidence of specific responsibilities e.g. committee membership
- Evidence of participation in research or audit
Personal Qualities
Essential
- Effective role model, demonstrating values of PROUD values
- Enthusiastic and motivated
- Effective team member
- Self-starter and able to work on own initiative
- Able to remain calm under pressure
- Able to evaluate and be critical of self
- Committed to personal and team development
Person Specification
Education and Qualifications
Essential
- BSc or Diploma in Physiotherapy
- HCPC registration
- Postgraduate education/courses in Musculoskeletal physiotherapy within the last year
- Relevant level 7 or equivalent qualifications (achieved or currently working towards)
Desirable
- Leadership Training Programme
Trust values
Essential
- Trust values
Experience
Essential
- Evidence of Band 6 or equivalent in musculoskeletal outpatients
- Evidence of band 5 or equivalent experience in a broad range of rotations including musculoskeletal and orthopaedics.
- Evidence of appraisal, supervision and teaching of Band 5 physiotherapists, assistants, students and other members of the MDT
- Experience of working as part of an MDT in clinical practice
- Evidence of active participation in in-service training
- Evidence of active involvement of service development
- Experience in the UK or an equivalent public healthcare system
Desirable
- Evidence of previous experience at Band 7 (or equivalent level) in musculoskeletal outpatients.
- Evidence of appraisal of band 6 level staff
- Team leader experience
- Evidence of working in a variety of MSK services e.g. A&E, GP Practices, Rheumatology, Orthopaedic clinics
Skills and knowledge
Essential
- Demonstrates highly specialist knowledge of musculoskeletal assessment and treatment.
- Demonstrates evidence-based practice approach
- Ability to work autonomously within specialist clinical area and monitor workload of team.
- The ability to use reflective practice as a tool for growth and development
- Understanding of the professional and legal responsibilities of clinical practice
- Awareness and sensitivity to cultural differences and beliefs
- Evidence of effective self-management including time, prioritisation, clinical caseload and stress
- Experience of data collection for quality monitoring / audit
- Experience of risk management / assessment
- Demonstrates awareness of national and local policies related to clinical practice
- Knowledge of safety issues through clinical governance and risk management
- Excellent communication skills with patients, relatives, staff and external contacts, including in challenging situations, demonstrating respect and kindness
- Able to cope with stressful working situations including emotional or aggressive patients/carers in an unpredictable environment
Desirable
- Evidence of specific responsibilities e.g. committee membership
- Evidence of participation in research or audit
Personal Qualities
Essential
- Effective role model, demonstrating values of PROUD values
- Enthusiastic and motivated
- Effective team member
- Self-starter and able to work on own initiative
- Able to remain calm under pressure
- Able to evaluate and be critical of self
- Committed to personal and team development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Chelsea and Westminster Hospital
369 Fulham Road
Chelsea
SW10 9NH
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Chelsea and Westminster Hospital
369 Fulham Road
Chelsea
SW10 9NH
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Patient Administrator (Diagnostics)
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 14 day(s) ago
Reference: 2350602
Job summary
Chelsea and Westminster Hospital Site
Band 3 Patient Administrator - Patient Access- 8AM - 6PM
We are looking for a friendly, self-motivated and confident person who has experience of providing a high level standard of customer care. The post holder will provide a comprehensive patient focused reception service working in our Outpatient department.
If you enjoy working in a very busy and demanding environment this could be your opportunity to make a real difference to the service that we provide to our local community, always keeping the patient at the centre of everything that we do.
The successful candidate must have previous reception experience and have excellent communication and customer service skills.
As a team player they will need to be able to demonstrate excellent listening and communication skills, be organised, adaptable and flexible, show empathy and concern for others.
If you thrive on a challenge and enjoy working in a very busy and demanding environment this could be the role for you
Main duties of the job
The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients by supporting and welcoming patients into services in a way that meets their individual needs. The Patient Administrator will also provide administrative support to a team liaising between patients, doctors, practitioners and other healthcare professionals.
The staff member will work consistently to provide high quality customer service and will be professional at all times. The post holder will be required to work in one of the following areas, providing cross cover wherenecessary:
- Diagnostics Centre
- Therapies admin service
- TIA admin
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.
The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Details
Date posted
18 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£31,554 to £33,270 a year per annum incl. HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
289-CS-553
Job locations
Chelsea and Westminster Hospital
369 Fulham Road
London
SW10 9NH
United Kingdom
Job description
Job responsibilities
Roles and responsibilities
- Provide a customer focused service dealing with all patients or visitors in an efficient, polite and courteous manner
- Support the delivery of a high quality healthcare service ensuring that all patients receive a high standard of service delivery
- Handle queries from patients/relatives confidentially and sensitively; refer clinical related queries to appropriate staff
- Interact with patients and relatives in distress in a sensitive and empathetic manner
- Take and relay as appropriate, telephone enquiries and messages , using initiative and prioritising skills when disseminating information
- Update patient details on PAS as appropriate, checking all demographic details on arrival or departure
- Oversee the work of more junior staff and ensure work objectives are being met on a day-to-day basis and demonstrate duties to new starters
- Ensure all procedures are followed re data capture for service specific outcomes.
- Ensure all paperwork is filed appropriately
- Arrange interpreter and transport services where indicated
- Adhere to trust-wide standard operating procedures and policies developed for clinical administrative processes and participate in their development
- Provide cover across the POD as and when required
- Provide an excellent standard of service to patients at all times
- Check all demographic details either at check in or as patient is booking their follow up and update PAS accordingly
- Book patients into clinics on the day where appropriate
- Make appointments, ensuring patients are sent letters of confirmation when appointments are not made face to face
Job description
Job responsibilities
Roles and responsibilities
- Provide a customer focused service dealing with all patients or visitors in an efficient, polite and courteous manner
- Support the delivery of a high quality healthcare service ensuring that all patients receive a high standard of service delivery
- Handle queries from patients/relatives confidentially and sensitively; refer clinical related queries to appropriate staff
- Interact with patients and relatives in distress in a sensitive and empathetic manner
- Take and relay as appropriate, telephone enquiries and messages , using initiative and prioritising skills when disseminating information
- Update patient details on PAS as appropriate, checking all demographic details on arrival or departure
- Oversee the work of more junior staff and ensure work objectives are being met on a day-to-day basis and demonstrate duties to new starters
- Ensure all procedures are followed re data capture for service specific outcomes.
- Ensure all paperwork is filed appropriately
- Arrange interpreter and transport services where indicated
- Adhere to trust-wide standard operating procedures and policies developed for clinical administrative processes and participate in their development
- Provide cover across the POD as and when required
- Provide an excellent standard of service to patients at all times
- Check all demographic details either at check in or as patient is booking their follow up and update PAS accordingly
- Book patients into clinics on the day where appropriate
- Make appointments, ensuring patients are sent letters of confirmation when appointments are not made face to face
Person Specification
Education and Qualifications
Essential
- GCSE English and Maths or equivalent
Experience
Essential
- Experience of working in an administrative capacity
- Proven experience of dealing with complex telephone calls
- Demonstrable experience of maintaining a professional attitude in a pressured environment
- Experience in working as part of a team
Skills and knowledge
Essential
- Competent working knowledge of windows based computer systems
- Excellent communication skills both written and verbal
- Ability to prioritise and organise work load
- Ability to use own initiative
- To be able to work as part of a team
- Knowledge of filing systems
- Able to file accurately and pay attention to detail
Personal qualities
Essential
- Excellent interpersonal skills.
- A cheerful and helpful manner when dealing with patients and other staff
- Work well as part of a team
- Show initiative and the ability to plan and deliver work to deadlines without close supervision.
- Able to solve problems and work in a logical methodical manner
- Able to calm difficult situations.
- Smart and professional appearance
Person Specification
Education and Qualifications
Essential
- GCSE English and Maths or equivalent
Experience
Essential
- Experience of working in an administrative capacity
- Proven experience of dealing with complex telephone calls
- Demonstrable experience of maintaining a professional attitude in a pressured environment
- Experience in working as part of a team
Skills and knowledge
Essential
- Competent working knowledge of windows based computer systems
- Excellent communication skills both written and verbal
- Ability to prioritise and organise work load
- Ability to use own initiative
- To be able to work as part of a team
- Knowledge of filing systems
- Able to file accurately and pay attention to detail
Personal qualities
Essential
- Excellent interpersonal skills.
- A cheerful and helpful manner when dealing with patients and other staff
- Work well as part of a team
- Show initiative and the ability to plan and deliver work to deadlines without close supervision.
- Able to solve problems and work in a logical methodical manner
- Able to calm difficult situations.
- Smart and professional appearance
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Chelsea and Westminster Hospital
369 Fulham Road
London
SW10 9NH
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Chelsea and Westminster Hospital
369 Fulham Road
London
SW10 9NH
United Kingdom
Employer's website
Apply Now
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Deputy Superintendent Radiographer/Trainee Reporting Radiographer
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 14 day(s) ago
Reference: 2350600
Job summary
This Deputy Superintendent Radiographer (Fluoroscopy/Interventional Radiology)/Trainee Reporting Radiographer Development Post offers an opportunity for an experienced radiographer to develop within a progressive imaging service at West Middlesex University Hospital.
As a progression post, the successful candidate will be appointed as a Band 6. Upon completion of the attached progression checklist, they will be uplifted to Band 7. Progression is expected to take between 12-24 months.Please review the attached progression checklist for further details.
The successful candidate will support the safe, effective and efficient delivery of fluoroscopy and interventional radiology services, while undertaking formal postgraduate training to develop as a reporting radiographer in Adult Contrast Swallow examinations.
Main duties of the job
The successful candidate will support the safe, effective and efficient delivery of fluoroscopy and interventional radiology services, while undertaking formal postgraduate training to develop as a reporting radiographer in Adult Contrast Swallow examinations.
The Deputy Superintendent Radiographer / Trainee Reporting Radiographer will undertake formal postgraduate training to perform, interpret and report Adult Contrast Swallow examinations, in line with an agreed scope of practice, local governance arrangements and competency requirements.
The post-holder will deputise for the Superintendent Radiographer for Fluoroscopy, Interventional Radiology in their absence, and will support the safe, efficient and effective running of the fluoroscopy and interventional radiology service at West Middlesex University Hospital
About us
Our Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5m, providing full clinical services including maternity, A&E and children's services, plus specialist HIV and sexual health care. The CQC rates us Good in safety, effectiveness, care and responsiveness, and Outstanding in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and an £80m Ambulatory Diagnostic Centre at West Mid.
We are delivering sustainable healthcare through our Green Plan. In line with Greener NHS ambitions, we aim for net zero carbon emissions by 2045. Achieving this requires collective effort. We encourage staff to reduce their impact on carbon, waste and pollution wherever possible. Every action counts to create a healthier, more sustainable future.
We are committed to equal opportunities and believe diversity drives innovation and excellence. We welcome applications from the global majority, veterans and underrepresented communities, valuing the perspectives they bring.
Details
Date posted
18 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£45,953 to £54,254 a year per annum incl. HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
289-CS-558
Job locations
West Middlesex University Hospital
Twickenham Road
Isleworth
TW7 6AF
United Kingdom
Job description
Job responsibilities
Refer to Key roles and Responsibilities, Job Description
In summary-
Deputise for the Superintendent Radiographer in their absence.
Assist with workforce planning and daily operational management.
Support staff development, appraisals and competency assessment.
Lead elements of quality improvement and service transformation.
Promote a culture of innovation, safety and continuous improvement.
Support implementation of departmental policies, procedures and protocols.
Contribute to radiation safety initiatives, dose optimisation and governance programmes.
Act as a role model for junior staff and students.
Once Qualified as B7 reporting radiographer and competency sign-off, governance approval and independent reporting requirements are met:
Independently perform and report Adult Contrast Swallow examinations within agreed scope of practice.
Participate in reporting audit and peer review programmes.
Contribute to development of reporting pathways and service expansion.
Provide specialist advice to referrers and multidisciplinary teams regarding Adult Contrast Swallow examinations.
Contribute to protocol development and service improvement relating to fluoroscopy reporting.
Job description
Job responsibilities
Refer to Key roles and Responsibilities, Job Description
In summary-
Deputise for the Superintendent Radiographer in their absence.
Assist with workforce planning and daily operational management.
Support staff development, appraisals and competency assessment.
Lead elements of quality improvement and service transformation.
Promote a culture of innovation, safety and continuous improvement.
Support implementation of departmental policies, procedures and protocols.
Contribute to radiation safety initiatives, dose optimisation and governance programmes.
Act as a role model for junior staff and students.
Once Qualified as B7 reporting radiographer and competency sign-off, governance approval and independent reporting requirements are met:
Independently perform and report Adult Contrast Swallow examinations within agreed scope of practice.
Participate in reporting audit and peer review programmes.
Contribute to development of reporting pathways and service expansion.
Provide specialist advice to referrers and multidisciplinary teams regarding Adult Contrast Swallow examinations.
Contribute to protocol development and service improvement relating to fluoroscopy reporting.
Person Specification
Esesential and Desirable criteria as stipulated in Job Description
Essential
- Trust Values
- Education & Qualifications
- Experience
- Physical Requirements
- Skills and Knowledge
- Personal Qualities
Desirable
- Education & Qualifications
- Experience
- Skills and Knowledge
Person Specification
Esesential and Desirable criteria as stipulated in Job Description
Essential
- Trust Values
- Education & Qualifications
- Experience
- Physical Requirements
- Skills and Knowledge
- Personal Qualities
Desirable
- Education & Qualifications
- Experience
- Skills and Knowledge
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
West Middlesex University Hospital
Twickenham Road
Isleworth
TW7 6AF
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
West Middlesex University Hospital
Twickenham Road
Isleworth
TW7 6AF
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Matron for Antenatal Clinic, Community and Caseload Midwifery
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 15 day(s) ago
Reference: 2348195
Job summary
We are seeking a dynamic and experienced Maternity Matron to lead and manage the Antenatal Clinic, Community Midwifery, and Caseload Midwifery teams. This is a key leadership role responsible for ensuring high standards of care, service improvement, and strategic development in line with NHS maternity transformation initiatives, including Better Births and the NHS Long-Term Plan.
The post holder will provide strong operational and professional leadership, ensuring safe, high-quality, and compassionate maternity care. They will drive innovation, workforce development, and collaborative working across the hospital and community settings, supporting continuity of care models and reducing health inequalities.
Main duties of the job
- Provide strategic and operational leadership for the Antenatal Clinic, Community Midwifery, and Caseload Midwifery teams, ensuring excellence in patient care.
- Act as a visible, accessible, and supportive leader, fostering a culture of innovation, learning, and professional development.
- Lead on workforce planning, recruitment, retention, and professional development to build a resilient, skilled maternity workforce.
- Support the implementation and sustainability of continuity of carer models, ensuring equity and improved outcomes for women and birthing people.
- Manage budgets and resources effectively, ensuring efficient service delivery and cost-effectiveness.
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed."
If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Details
Date posted
17 September 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£63,665 to £70,887 a year per annum incl. HCAS
Contract
Permanent
Working pattern
Full-time, Flexible working, Compressed hours
Reference number
289-SC-455
Job locations
Queen Mary Maternity Unit, West Middlesex University Hospital
Twickenham Road
Middlesex
TW7 6AF
United Kingdom
Job description
Job responsibilities
See detailed job description attached.
- To have overall operational responsibility for a defined clinical area
- To directly-line manage the midwifery staff of the defined clinical area
- On a daily basis ensure that the clinical area is being co-ordinated effectively and be highly visible within the defined clinical area for staff, patients and visitors alike
- Liaise with the wider Trust network and ensure integration of the real time patient feedback system within the defined area of responsibility.
- To act in the absence of the Deputy Director of Nursing and Midwifery
- Responsible for effective communication systems within the defined clinical area and ensure effective and efficient team working within the multi-disciplinary framework.
- To manage resources effectively and efficiently within the agreed budget allocation.
Job description
Job responsibilities
See detailed job description attached.
- To have overall operational responsibility for a defined clinical area
- To directly-line manage the midwifery staff of the defined clinical area
- On a daily basis ensure that the clinical area is being co-ordinated effectively and be highly visible within the defined clinical area for staff, patients and visitors alike
- Liaise with the wider Trust network and ensure integration of the real time patient feedback system within the defined area of responsibility.
- To act in the absence of the Deputy Director of Nursing and Midwifery
- Responsible for effective communication systems within the defined clinical area and ensure effective and efficient team working within the multi-disciplinary framework.
- To manage resources effectively and efficiently within the agreed budget allocation.
Person Specification
Education and Qualifications
Essential
- Registered Midwife with the Nursing and Midwifery Council (NMC
- Evidence of continuous professional development
Desirable
- Master's degree in a relevant field or equivalent experience
Experience
Essential
- Post registration clinical experience
- Proven leadership experience in quality improvement, audit, and/or project management
- Operational Management experience in an acute hospital setting
- Experience in leading and implementing change within maternity services
- Experience in managing performance, capability, sickness, grievance and disciplinary processes
- Experience in staff recruitment, appraisal and personal development planning
Desirable
- Experience in developing clinical standards, protocols and guidelines
Skills and Knowledge
Essential
- Excellent leadership and management skills with the ability to inspire and motivate teams.
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions
- Exceptional communication and interpersonal skills, with the ability to work collaboratively across multidisciplinary teams
- Knowledge of current national maternity agenda
Person Specification
Education and Qualifications
Essential
- Registered Midwife with the Nursing and Midwifery Council (NMC
- Evidence of continuous professional development
Desirable
- Master's degree in a relevant field or equivalent experience
Experience
Essential
- Post registration clinical experience
- Proven leadership experience in quality improvement, audit, and/or project management
- Operational Management experience in an acute hospital setting
- Experience in leading and implementing change within maternity services
- Experience in managing performance, capability, sickness, grievance and disciplinary processes
- Experience in staff recruitment, appraisal and personal development planning
Desirable
- Experience in developing clinical standards, protocols and guidelines
Skills and Knowledge
Essential
- Excellent leadership and management skills with the ability to inspire and motivate teams.
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions
- Exceptional communication and interpersonal skills, with the ability to work collaboratively across multidisciplinary teams
- Knowledge of current national maternity agenda
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Queen Mary Maternity Unit, West Middlesex University Hospital
Twickenham Road
Middlesex
TW7 6AF
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Queen Mary Maternity Unit, West Middlesex University Hospital
Twickenham Road
Middlesex
TW7 6AF
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
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