Job summary

We are looking for an experienced and motivated leader to join our Waltham Forest 0-19 Service for 12 months. This could be an excellent secondment opportunity for someone ready to take the next step in their leadership career.

This is a key leadership role supporting the operational delivery of Health Visiting and School Nursing services across the borough. The successful candidate will bring substantial experience of leading children's public health services, managing large teams, delivering service improvement and driving performance against national and local priorities.

Applicants must demonstrate a strong understanding of the Healthy Child Programme, safeguarding responsibilities, Health Visiting and School Nursing national agendas, workforce management, quality assurance and service transformation. This is a role for an established leader who can quickly build credibility, provide operational oversight and contribute to the strategic development of the service from day one.

Waltham Forest is an exciting place to work. We deliver Universal and Early Intervention services through Health Visiting, School Nursing and Family Nurse Partnership teams, working closely with Family Hubs, Early Help, Early Education and wider partner agencies to improve outcomes for children, young people and families.

The Care Group reserves the right to close this advert early where we have received a high number of applications.

Main duties of the job

• Provide operational leadership and management across the Waltham Forest 0-19 Service, including Health Visiting and School Nursing.
• Provide visible clinical and professional leadership, supporting staff to deliver safe, effective and high-quality services for children, young people and families.
• Lead the delivery of the Healthy Child Programme, ensuring services are responsive to local population needs and national priorities.
• Support the strategic development of the service in line with national policy, public health priorities, commissioning intentions and local health needs.
• Lead service transformation, redesign and mobilisation projects, ensuring delivery of commissioned outcomes and contractual requirements.
• Oversee service performance, quality assurance and governance arrangements, ensuring achievement of KPIs, quality standards and statutory requirements.
• Ensure robust safeguarding practices are embedded across the service and provide leadership in relation to safeguarding responsibilities.
• Lead and manage a large multidisciplinary workforce, including workforce planning, recruitment, performance management, attendance management and staff development.

• Develop a positive, accountable and high-performing culture, supporting continuous improvement and excellent staff engagement.

• Ensure effective allocation of resources and capacity management to meet service demand and contractual requirements.

About us

Tower Hamlets GP Care Group (The Care Group) was incorporated as a community interest company limited by shares in September 2014. Every general practice in Tower Hamlets owns one share of £1. The Care Group was formed to manage borough level contracts on behalf of the practices, deliver primary care led services and support general practices, and to be the provider voice of primary care in the wider health and social care system.

Read up more about Tower Hamlets here: http://www.towerhamlets.is/

The Care Group is also a member of Tower Hamlets Together, a place-based integrated partnership, which includes Bart's Health, East London NHS Foundation Trust, the London Borough of Tower Hamlets and the Council for Voluntary Services.

The key priorities for the Care Group are:

• Innovation and support for primary care
• Being a great place to work
• Integrating primary and community care
• Providing of high-quality cost-effective care to local people
• Influencing improvements in health outcomes

Job summary

Youth Justice CAMHS Practitioner role - Mental Health Nurse, Social Worker. Essex MID CAMHS team have an exciting opportunity for a CAMHS Practitioner role co-located within the Mid Essex Youth Justice service. The applicant will provide consultation and support to the Youth Justice team for young people presenting with emotional and mental health difficulties. The role also includes assessment and treatment for young people open to Youth Justice with a range of emotional health needs. The role will be based in Chelmsford but covers the whole of MID Essex including Braintree, Halstead and Maldon. The Essex CAMHS service works to the i Thrive model providing a range of evidence based interventions such as CBT, DBT and trauma informed approaches. The service uses outcome measures to track progress and inform formulation and manage risk. We are looking for clinicians with experience in working with young people who present with complex needs and have experience of working as a part of a multi agency network.

Main duties of the job

- To routinely measure clinical outcomes and deliver evidence-based clinical interventions, both in-line with the CYP-IAPT programme within SET CAMHS. - The post holder will be responsible for delivering clinical interventions within SET CAMHS/Youth Justice settings to children, young people and their families/carers. - To be able to assess and develop plans of care to meet the complex needs of patients with a variety of conditions. This includes brief and longer-term intervention through NICE recommended treatments. - Providing a direct service to children and young people and their families, in an accessible and less stigmatizing environment, based on the best available research evidence, within clinical governance. - To be part of the Youth Justice team, providing support and guidance on mental health presentations in young people and providing direct interventions.

About us

NELFT NHS Foundation Trust provides mental health and community services for over 4.9 million people living in the London Boroughs of Waltham Forest, Redbridge, Barking and Dagenham, Havering, and across Essex. We work to ensure our patients, their friends and family, feel confident that their health needs are well met. With an excellent reputation for research and development, our skilled health professionals are at the cutting edge of evidence-based innovation, opening up the possibilities for better ways of working and delivery of care.

Job summary

Be part of a New Wave of Health for the Isle of Dogs

We are looking to recruit an enthusiastic and dynamic Clinical Pharmacist, to be part of a team working in primary care across the Isle of Dogs in Tower Hamlets.

The Healthy Island Partnership has been in operation for over 16 years and during this time has been at the forefront of many important changes to the health and wellbeing of local people. Excellent clinical achievement matched by work in the community around self-health has been a hallmark of Network success.

As a Clinical Pharmacist you will be responsible for working with and assisting practice teams in providing and supporting high quality clinical care for acute and chronic problems. Implementing effective medicine management; identifying areas for improvement and initiating and managing change.

This is a 30-hour, permanent position for someone with a Pharmacy degree and minimum 5 years post -qualification experience. The successful candidate must be willing to enrol on the CPPE Primary Care Pharmacy Education Pathway or submit evidence of exemption though past training and experience.

If you would like the challenge of bring your skills to working in a diverse, fast growing and dynamic community ----Then this could be the right role for you!

The Care Group reserves the right to close this advert early where we have received a high number of applications, and we encourage candidates to submit their applications promptly.

Main duties of the job

• Be able to work flexibly and supportively in a general practice setting alongside other clinicians, particularly existing Clinical Pharmacist colleagues.
• Develop and manage a medicines management plan and deliver patient services as determined by practice policy and local and national guidance.
• Help build the medicines management approach in designated practices across the Network, including delivery of training and advice and expertise to other Primary Care colleagues, to maximise cost-effective prescribing and improve the quality of patient care.
• To identify, develop and promote quality improvements in medicines management and pharmaceutical understanding across community pharmacy & GP practices ensuring that best practice is adopted.
• To develop and support new ways of working and workflow redesign linked to the safe, effective, high quality, use of medicines. by providing professional specialist medicines management.

About us

Tower Hamlets GP Care Group (The Care Group) was incorporated as a community interest company limited by shares in September 2014. Every general practice in Tower Hamlets owns one share of £1. The Care Group was formed to manage borough level contracts on behalf of the practices, deliver primary care led services and support general practices, and to be the provider voice of primary care in the wider health and social care system.

Read up more about Tower Hamlets GP Care Group, click here: https://www.gpcaregroup.org/

The Care Group is also a member of Tower Hamlets Together, a place-based integrated partnership, which includes Bart's Health, East London NHS Foundation Trust, the London Borough of Tower Hamlets and the Council for Voluntary Services.

Click here to know more about Tower Hamlets Together partnership- https://www.towerhamletstogether.com/

The key priorities for the Care Group are:

Innovation and support for primary care

Being a great place to work

Integrating primary and community care

Providing of high-quality cost-effective care to local people

Influencing improvements in health outcomes

Job summary

Are you an experienced Psychologist, Mental Health Nurse, Occupational Therapist, Social Worker, or Family Therapist with interest in Neurodevelopmental presentations? Join Havering CAMHS as our Band 8A Neurodevelopmental Pathway Lead.

Main duties of the job

Job overview We are seeking a 0.5 WTE Band 8a Neurodevelopmental Pathway Lead to join our busy and dynamic CAMHS team in Havering. This is a senior clinical leadership role for an experienced clinician with expertise in neurodevelopmental assessment and confidence working with complexity across multidisciplinary and multi-agency systems. The Neurodevelopmental Pathway is a dedicated assessment pathway within Havering CAMHS. The Pathway Lead will provide clinical and operational leadership for the day-to-day functioning of the pathway, supporting high-quality, timely and formulation-informed neurodevelopmental assessment and effective multidisciplinary decision-making. The role combines advanced clinical practice, supervision and pathway leadership at team level. The post holder will support clinical quality and consistency, pathway flow, staff development and implementation of service improvements, working closely with senior clinical and operational leads. Overall accountability for strategic direction an

About us

NELFT NHS Foundation Trust provides mental health and community services for over 4.9 million people living in the London Boroughs of Waltham Forest, Redbridge, Barking and Dagenham, Havering, and across Essex. We work to ensure our patients, their friends and family, feel confident that their health needs are well met. With an excellent reputation for research and development, our skilled health professionals are at the cutting edge of evidence-based innovation, opening up the possibilities for better ways of working and delivery of care.

Job summary

We are seeking to recruit Social Workers to work in our service. The post-holder will work with a defined caseload of patients, most of whom will be in their own homes, providing direct, holistic assessment and care, in liaison with colleagues.

Social Workers within community mental health care for Older People are embedded withinthe Mental Health Teams which requires them to deliver the statutory duties under the CareAct 2014. Social Workers will be working with members of the multidisciplinary team including MentalHealth Nurses, Doctors, Psychologists, Support Workers and Occupational Therapists.

Main duties of the job

Provide direct patient care to a defined group of service users, most of whom will be in their own homes. This will include counselling, and assistance with achieving social inclusion. This may include patients detained in hospital as well as some subject to conditional discharge (such as S37/41)

Assessment of risks

Liaison with carers and other stakeholders

Liaison with other members of the multi-disciplinary team

Adherence to team and Trust policies, as well as national guidelines and legislation

Support of learners

Participation in a duty and triaging system

Regular travel within Hackney and the City, and occasionally to neighbouring boroughs

Working within the CPA framework, ensuring that all documentation is up to date and in line with NMC and Trust guidelines

Participating in individual (and where available group) supervision and appraisal

About us

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Job summary

We are looking to expand our team with a permanent position for a Community Nursing and Care Coordinator. This role involves making assessments within Health (SAP/CPA) and Social Care (Care Management) frameworks.

You will be responsible for setting up, implementing, and reviewing suitable care plans while also providing support and advice to relatives and caregivers. Your role will include promoting the needs of service users who have mental health challenges and offering training and education whenever possible.

Working alongside the crisis pathway services, you will ensure a safe and effective urgent community assessment and treatment response. Your duties will include conducting thorough assessments, including risk evaluations, in an effective and efficient manner.

You will collaborate to create and agree upon crisis safety care plans, offering support and guidance to families and caregivers. The position requires a flexible approach, adapting to the needs of the Neighbourhood Mental Health Team (NMHT) service and the community.

Main duties of the job

Develop and maintain a high standard of practice based on assessment through the use of pscyho

education, the Recovery Model and supportive clinical management.

Liaise and establish good working relationships with referring agents, colleagues in Primary Care

services, Social Services, Community Mental Health Teams, Assertive Outreach, In-Patient services,

Criminal Justice, Voluntary Sector and other agencies as appropriate.

To have knowledge of and practice a range of therapeutic interventions available to reduce distress

for individuals experiencing an acute mental health crisis.

Ability to work autonomously and within MDT setting.

To work with the multi-disciplinary team in developing plans that offer supportive crisis care in the

least restrictive way.

Act as a role model in the practice area, encouraging staff in teaching and supervision to sustain a

supportive learning environment.

Be responsible for the maintenance and accurate recording of patient information in the

documentation systems and to ensure the effective dissemination of service user information

throughout the multidisciplinary team.

About us

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Job summary

The research delivery workforce is a vital resource; their skills and expertise ensure that patients and the economy benefit from a vibrant research culture as an integral part of health and care for all. The research delivery team are involved in a range of activities, including:

o Seeking ongoing informed consent as a voluntary agreement with research study participants, ensuring their understanding of the research and its risks

o Identification, screening, and randomisation of research study participants

o Ensuring high quality data input at source and its management through a research workflow

Clinical Studies Assistants are a core part of the research delivery workforce that specialise in consent, data collection, and other study protocol activities. This is a varied role involving work across multiple studies, services, and teams. Postholders will be expected to spend a minimum of 40% of time on site, either across services or at their designated base.

The post-holder will be responsible for liaising with busy clinicians, identifying and recruiting service users into a portfolio of studies to meet targets within agreed timelines, conducting baseline assessments, and maintaining accurate site files and case report files. They will also provide additional support to study teams when necessary and actively promote research among clinicians, service users, and the wider NHS community.

Main duties of the job

This is a patient facing role and will require the post-holder to be in-person 4 days a week.

The purpose of this post is to increase the number of people participating in research studies ELFT, by:

1) Assisting clinical teams and NHS services in identifying and recruiting participants in research studies, including service users, carers, and staff

2) Providing information and support for patients, carers and staff enrolling in research projects

3) Facilitating delivery of study procedures in line with the study protocol, performing baseline assessments of study participants

4) Assisting the efficient set up and delivery of studies within ELFT, thus contributing to the performance metrics set for the Trust by the Regional RDN.

Contributing to the development of a culture within the Trust where research is actively promoted at all levels.

About us

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Details

Date posted

24 September 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year Per Annum (pro rata if Part Time)

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

363-CP8285520

Job locations

Charter House

Alma Street

Luton

LU1 2PJ

United Kingdom

Job description

Job responsibilities

Research Context

Demonstrate a comprehensive understanding of the portfolio of studies taking place in the Trust.

Demonstrate a practical understanding of how the principles of Good Clinical Practice (GCP) are implemented using everyday examples of their working practice.

Be able to discusses their individual contribution to delivering research in the NHS and understand the role of their colleagues.

Be able to identify different study types (e.g., interventional, observation) and design (e.g., randomised, double-blind) and explain what these terms mean.

Monitor compliance with governance requirements and promptly report any non-compliance issues to line manager.

Study set-up

Establish trial site files compliant with research governance and GCP requirements.

Assists in the organisation of trial documentation for study set-up.

Contribute to feasibility assessments under supervision.

Demonstrate a broad awareness of the approvals required to conduct research in the NHS studies and the processes by which these approvals are obtained.

Completes the delegation log for a new trial & demonstrates understanding of delegated duties.

Assist in identifying suitable clinical services, wards, or departments for participant recruitment.

Under supervision, collaborate with clinical services during the study set-up phase.

As required, attend site initiation visits with the Principal Investigator, research team and clinical staff to ensure effective study launch and protocol understanding.

Study delivery

Liaise with clinical teams to promote research studies and ensure appropriate referrals and recruitment of participants.

Identify, screen, and recruit participants in line with protocol-defined inclusion and exclusion criteria, adhering to national and local approvals.

Clearly explain studies to service users, address their questions, and obtain informed consent in accordance with GCP principles.

Provide comprehensive information about studies to service users, and where appropriate extending this information to families, and treating clinicians to ensure informed decision-making.

Where appropriate apply capacity assessment at consent and baseline visit.

Proactively seeks documentation to confirm informed consent has been provided by the participant; and Identifies errors/concerns in documents.

Undertakes collection of biological samples (including blood & phlebotomy) in line with local & national regulations

Facilitate delivery of baseline measures in line with the study protocol e.g. psychological assessments.

Contribute to the collection and reporting of local recruitment data by maintaining updated screening and recruitment logs as required.

Regularly monitor and report study recruitment progress, identify areas of low recruitment, and work with line manager to implement strategies for improvement.

Contribute to the development of policies and standard operating procedures (SOPs) to support adherence to protocols.

Data Management

Collect, collate, and manage research data in strict adherence to study protocols, ensuring accuracy and completeness.

Establish and/or maintain in-house and sponsor documentation systems and accurate study contacts.

Creates and maintains research files according to standard operating procedures (SOPs); demonstrates an ability to manage version control of study documents.

Maintain meticulous and accurate patient records, ensuring all relevant study information is documented in medical notes and source documentation; identify and seek to correct incomplete, inaccurate, or misleading documentation or data entry.

Undertake the accurate and complete collection of data, and insertion of data into case report forms (CRFs) and other study-related documentation; identify errors and inconsistencies between CRFs and source data and seek to resolve these.

Ensure that all data collection and storage meet the requirements of study protocols, research governance, and data protection legislation.

Facilitate accurate and timely recording of patient recruitment data using the EDGE Data Entry System.

Has a robust understanding of what constitutes a data breach/ confidentiality breach and raises concerns when processes to ensure confidentiality are not adhered to.

Prepare documents and facilities for monitoring visits and work with the study monitor during visit; respond to auditing and monitoring recommendations.

Contributes to study closure and preparation of documents for archiving, liaising with the sponsor and R&I department.

Patient Care

Articulates their own responsibilities and recognises the boundary of their own role and when to refer to others.

Raise concerns and report instances of suspected protocol deviation.

Identify and escalate patient risks to the appropriate care team during study visits, ensuring timely intervention.

Record and report incidents of harm or near misses in line with the Trusts incident reporting policies, including timely and appropriate referral.

Prepares initial and follow-up adverse event reports in liaison with clinical staff.

Job description Job responsibilities Research Context Demonstrate a comprehensive understanding of the portfolio of studies taking place in the Trust. Demonstrate a practical understanding of how the principles of Good Clinical Practice (GCP) are implemented using everyday examples of their working practice. Be able to discusses their individual contribution to delivering research in the NHS and understand the role of their colleagues. Be able to identify different study types (e.g., interventional, observation) and design (e.g., randomised, double-blind) and explain what these terms mean. Monitor compliance with governance requirements and promptly report any non-compliance issues to line manager. Study set-up Establish trial site files compliant with research governance and GCP requirements. Assists in the organisation of trial documentation for study set-up. Contribute to feasibility assessments under supervision. Demonstrate a broad awareness of the approvals required to conduct research in the NHS studies and the processes by which these approvals are obtained. Completes the delegation log for a new trial & demonstrates understanding of delegated duties. Assist in identifying suitable clinical services, wards, or departments for participant recruitment. Under supervision, collaborate with clinical services during the study set-up phase. As required, attend site initiation visits with the Principal Investigator, research team and clinical staff to ensure effective study launch and protocol understanding. Study delivery Liaise with clinical teams to promote research studies and ensure appropriate referrals and recruitment of participants. Identify, screen, and recruit participants in line with protocol-defined inclusion and exclusion criteria, adhering to national and local approvals. Clearly explain studies to service users, address their questions, and obtain informed consent in accordance with GCP principles. Provide comprehensive information about studies to service users, and where appropriate extending this information to families, and treating clinicians to ensure informed decision-making. Where appropriate apply capacity assessment at consent and baseline visit. Proactively seeks documentation to confirm informed consent has been provided by the participant; and Identifies errors/concerns in documents. Undertakes collection of biological samples (including blood & phlebotomy) in line with local & national regulations Facilitate delivery of baseline measures in line with the study protocol e.g. psychological assessments. Contribute to the collection and reporting of local recruitment data by maintaining updated screening and recruitment logs as required. Regularly monitor and report study recruitment progress, identify areas of low recruitment, and work with line manager to implement strategies for improvement. Contribute to the development of policies and standard operating procedures (SOPs) to support adherence to protocols. Data Management Collect, collate, and manage research data in strict adherence to study protocols, ensuring accuracy and completeness. Establish and/or maintain in-house and sponsor documentation systems and accurate study contacts. Creates and maintains research files according to standard operating procedures (SOPs); demonstrates an ability to manage version control of study documents. Maintain meticulous and accurate patient records, ensuring all relevant study information is documented in medical notes and source documentation; identify and seek to correct incomplete, inaccurate, or misleading documentation or data entry. Undertake the accurate and complete collection of data, and insertion of data into case report forms (CRFs) and other study-related documentation; identify errors and inconsistencies between CRFs and source data and seek to resolve these. Ensure that all data collection and storage meet the requirements of study protocols, research governance, and data protection legislation. Facilitate accurate and timely recording of patient recruitment data using the EDGE Data Entry System. Has a robust understanding of what constitutes a data breach/ confidentiality breach and raises concerns when processes to ensure confidentiality are not adhered to. Prepare documents and facilities for monitoring visits and work with the study monitor during visit; respond to auditing and monitoring recommendations. Contributes to study closure and preparation of documents for archiving, liaising with the sponsor and R&I department. Patient Care Articulates their own responsibilities and recognises the boundary of their own role and when to refer to others. Raise concerns and report instances of suspected protocol deviation. Identify and escalate patient risks to the appropriate care team during study visits, ensuring timely intervention. Record and report incidents of harm or near misses in line with the Trusts incident reporting policies, including timely and appropriate referral. Prepares initial and follow-up adverse event reports in liaison with clinical staff.

Person Specification

Education/ Qualification/ Training

Essential

• oUndergraduate degree (2:1 or above) in psychology, healthcare, nursing, social sciences, or a related discipline.

Desirable

• oICH-GCP Training (Good Clinical Practice).
• oPostgraduate qualification in health and social care, or related social sciences field.

Experience

Essential

• oExperience in health or social care settings with direct service user contact, ideally within the NHS.
• oDelivering face-to-face and remote healthcare or research activities, including participant recruitment.
• oFamiliarity with mental health or community care services and patients

Desirable

• oManaging qualitative and quantitative data.
• oEngaging diverse demographic groups.

Knowledge and Skills

Essential

• oFamiliarity with a range of mental illnesses.
• oBasic understanding of research methodology and participant recruitment strategies.
• oExcellent interpersonal skills, demonstrating listening with empathy, compassion, and patience.
• oAbility to engage with busy clinicians and service users.
• oAbility to communicate study information clearly to clinicians and service users.
• oUnderstanding of informed consent processes.
• oAbility or willingness to be trained in phlebotomy.
• oCapable of maintaining accurate study files and service user Case Report Forms.

Desirable

• oUnderstanding of research governance and ethics.

Other

Essential

• oSolution-focused approach to challenges.
• oAbility to work under pressure and independently while being an effective team member.
• oStrong time management skills, including workload prioritization.
• oWillingness to undergo necessary training to support the study portfolio.
• oCommitment to work in-person a minimum of 40% of the time.
• oAbility to travel independently for research visits, including to patients' homes or offsite locations.
• oCommitment to personal and professional development.

Desirable

• oAdaptable working hours to meet project needs

Person Specification Education/ Qualification/ Training Essential oUndergraduate degree (2:1 or above) in psychology, healthcare, nursing, social sciences, or a related discipline. Desirable oICH-GCP Training (Good Clinical Practice). oPostgraduate qualification in health and social care, or related social sciences field. Experience Essential oExperience in health or social care settings with direct service user contact, ideally within the NHS. oDelivering face-to-face and remote healthcare or research activities, including participant recruitment. oFamiliarity with mental health or community care services and patients Desirable oManaging qualitative and quantitative data. oEngaging diverse demographic groups. Knowledge and Skills Essential oFamiliarity with a range of mental illnesses. oBasic understanding of research methodology and participant recruitment strategies. oExcellent interpersonal skills, demonstrating listening with empathy, compassion, and patience. oAbility to engage with busy clinicians and service users. oAbility to communicate study information clearly to clinicians and service users. oUnderstanding of informed consent processes. oAbility or willingness to be trained in phlebotomy. oCapable of maintaining accurate study files and service user Case Report Forms. Desirable oUnderstanding of research governance and ethics. Other Essential oSolution-focused approach to challenges. oAbility to work under pressure and independently while being an effective team member. oStrong time management skills, including workload prioritization. oWillingness to undergo necessary training to support the study portfolio. oCommitment to work in-person a minimum of 40% of the time. oAbility to travel independently for research visits, including to patients' homes or offsite locations. oCommitment to personal and professional development. Desirable oAdaptable working hours to meet project needs

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East London NHS Foundation Trust

Address

Charter House

Alma Street

Luton

LU1 2PJ

United Kingdom

Employer's website

https://www.elft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

East London NHS Foundation Trust

Address

Charter House

Alma Street

Luton

LU1 2PJ

United Kingdom

Employer's website

https://www.elft.nhs.uk/ (Opens in a new tab)

Job summary

We have an opportunity for a Full Time Qualified Assistant Technical Officer to join the Mile End Pharmacy Dispensary team. The post holder will be an integral part of the team, participating in the full range of dispensing activities. They will also provide top up duties to ensure stock is maintained in the most appropriate way.

You should have great communication and interpersonal skills; be motivated, flexible and adaptable; and be able to work in an ever changing environment.

You will be expected to develop good working relationships with other staff within the pharmacy and the hospital.

All applicants must have completed the pharmacy service assistant apprenticeship or equivalent pharmacy services modules at level 2, covering law & ethics, assembly, supply, and handling stock.

For any further information please contact Lianne Zammitt or Jennifer Clifford on 0204 591 9100.

Main duties of the job

o To assist with the provision of a high quality pharmacy service to patients of the Trusto To undertake general dispensary and distribution activities including ward based top upso To assist the technical and professional staff in the day-to-day running of the Department

About us

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations

Job summary

The East London NHS Foundation Trust (ELFT) Crisis Caf is a welcoming, trauma-informed, and recovery-focused out-of-hours service designed for adults facing emotional distress or mental health crises. This compassionate alternative to Accident and Emergency departments provides immediate support, including de-escalation, safety planning, and guidance toward appropriate resources.

Operating during evenings and weekends, the Crisis Caf ensures that the successful candidate will work during these times. The service caters to a diverse range of individuals, from those already connected to secondary mental health services to first-time seekers of support. People can drop in whenever they are grappling with overwhelming stress, anxiety, suicidal thoughts, feelings of social isolation, or other significant life challenges.

The environment is intentionally non-clinical and psychologically safe, offering a calm and respectful space where individuals can openly discuss their experiences and find practical ways to move forward. While the atmosphere is informal and supportive, the service maintains clear professional boundaries and strong risk-management procedures to guarantee the safety and well-being of all who visit. The ideal candidate will draw on their own lived experiences of mental health challenges and recovery to provide hope, empathy, and understanding to those at critical moments.

cant distress.

Main duties of the job

**Key Responsibilities**

- Provide one-on-one and group peer support to individuals visiting the Crisis Caf. - Facilitate recovery-focused groups that encourage personal growth. - Take the lead in gathering information about local services available to peers. - Use your lived experiences thoughtfully to inspire hope and illustrate that recovery is achievable. - Assist with emotional regulation, grounding techniques, safety planning, and immediate coping strategies. - Identify and raise safeguarding concerns and risks according to service protocols. - Keep accurate and timely documentation in relevant records or electronic systems. - Collaborate effectively with clinicians, peer colleagues, and partner organizations. - Champion co-production and actively involve service users in the process. - Participate in supervision sessions, peer group supervision, and mandatory training. - Contribute to quality improvement initiatives and the development of services.

This role is ideal for someone who can stay composed under pressure, communicate with empathy, and draw on their personal recovery journey and resilience to support others on their healing paths. The successful candidate will need to have completed the ELFT Accredited Peer Support Worker Training.

About us

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Job summary

Please do not submit a new application if you have applied and been interviewed for this role with ELFT within the last three months.

Health Care Assistants for Mental Health

An opportunity has arisen for enthusiastic and caring people to work as health care support workers within our adult and older adult wards. There are a number of mental health wards across ELFT and we are seeking enthusiastic people with the right mindset to come and join our supportive and progressive teams.

We are looking for caring and compassionate people, both experienced and inexperienced, to join our dedicated teams.

Main duties of the job

To be successful in a Health Care assistant or Support Worker role, you will need to be forward thinking and have a keen interest in working with patients being nursed in a mental health settings. You will be working within a supportive multidisciplinary team, caring for patients with a wide range of needs.

About us

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Job summary

East London Foundation Trust (ELFT) provides a wide range of mental health, community and primary care services across East London, Outer North East London, Bedfordshire and Luton. The trust has an overarching vision to improve the quality of life for all we serve by focusing our efforts on improving population health outcomes, experience of care, staff experience and value. The trust has been rated outstanding by CQC and as a trust we do everything we can to embody our values of 'we care, we respect, we are inclusive'. ELFT's vision to improve the quality of life for all those we serve has drawn us into new areas of work, including primary care. As we move forwards to provide more primary care services it is an exciting time to be part of truly transformational change across the whole health and care system. As part of the new primary care directorate within ELFT our team will be involved in leading triple aim population health quality improvement work. Quality of care is our top priority. It is at the forefront of all that we do and is firmly embodied in our mission to provide the highest quality primary, community and mental health care in England. Being the best requires continual improvement- always seeking to do things better. Sometimes it involves fundamental change in the way things are done, with everyone working together sharing the same passion and commitment.

Main duties of the job

• Under the direction of the Practice Nurses and ACPs, undertake basic nursing and technical tasks to provide a comprehensive nursing service for Practice patients.
• Undertake routine diagnostic nursing tasks such as, ECGs, blood pressure checks, ambulatory blood pressure monitoring, blood glucose monitoring, routine heights, weights and urinalysis
• Use patient contacts as opportunities to promote health education, including education on practice systems such as obtaining a blood result.
• Participate in health promotion
• Take responsibility for the administration of diabetic care planning, coordinating patient results and clinical observations and ensuring the care plan is sent to the patient in time for their annual review
• To participate and administer Long Term Condition reviews
• Provide vaccination to relevant cohorts (if trained to do so)

About us

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Job summary

An exciting job opportunity has popped up in the City and Hackney Directorate for a full-time band 3 receptionist/admin assistant position, working 37.5 hours a week. This is a permanent role, and we're on the lookout for someone who's super motivated and eager to jump into a busy and challenging environment. As a receptionist/admin assistant, you'll be the first point of contact at a bustling reception, providing support to service users and the Multi Disciplinary Team.

Main duties of the job

To receive all incoming calls to the Service and deal appropriately in a courteous and helpful manner.

To deal with a range of queries from the public and other agencies in a polite and helpful manner, whilst working in reception also by telephone and face to face encounters, seeking advice and guidance from colleagues, Lead admin or Operational Manager.

To ensure that all incoming post is date-stamped and distributed to the appropriate person and that out-going mail is sorted according to internal, external departments and relevant agencies.

To take and promptly pass on accurate notes and information, exercising independent judgement and discretion when handling, monitoring and filtering calls within data protection, customer care and confidentiality guidelines.

To ensure that calls from anxious and distressed patients and carers are dealt with appropriately and referred to the correct system internally.To manage the diary and appointments system and inform clinicians of their appointment arrivals.

To check patients demographics are accurate and update Rio accordingly.

To collate service user feedback and upload manual response electronically.

To co-ordinate and oversee room, interpreter bookings and report any problems as appropriate.To coordinate maintenance log and follow up job with relevant Estates department.

About us

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Job summary

The Senior Support Worker plays a vital role in the Neighbourhood Mental Health Team, delivering high-quality, recovery-oriented support to adults facing severe mental health issues, complex emotional needs, and associated physical health challenges. This position involves working closely within a multidisciplinary team to foster recovery, promote social inclusion, enhance independence, and improve overall wellbeing, all while helping individuals pursue their personal goals and boost their quality of life.

Under the guidance of registered practitioners, the Senior Support Worker will provide a variety of structured psychosocial interventions and wellbeing support. This includes facilitating Waiting Well groups, administering Behavioural Activation interventions--after receiving the necessary training and ongoing supervision from the Team Psychologist--and assisting with physical health and wellbeing clinics. The post holder will keep track of progress, contribute to care planning, and empower service users to develop skills, confidence, and resilience in managing their mental and physical health.

Additionally, the post holder will take on Duty Worker responsibilities on a rotational basis, serving as a first point of contact for service users, caregivers, partner agencies, and professionals seeking access to Community Mental Health Services.

Main duties of the job

Ensure that service users, along with their families and caregivers, receive a wide-ranging array of recovery-oriented, psychosocial, practical, and wellbeing support, all while adhering to established care plans and operating under the guidance and supervision of registered practitioners.

Provide structured low-intensity interventions such as Behavioral Activation and recovery-focused wellbeing strategies, following the necessary training and ongoing oversight from the Team Psychologist and other qualified personnel.

Lead and facilitate Waiting Well groups, as well as other psychoeducational, recovery, and wellbeing sessions, with an emphasis on promoting self-management, resilience, social inclusion, and overall recovery.

Take on the role of Duty Worker on a rotational basis, handling and responding to calls from service users, caregivers, GPs, partner agencies, and other professionals. Gather pertinent information, identify concerns, and ensure that issues are escalated appropriately in accordance with service protocols.

Guide service users and caregivers to suitable clinical, community, and voluntary sector services, while making sure to accurately record all interactions and their outcomes.

Use your judgment within established guidelines to identify any shifts in a service user's condition, recognize potential risks, and promptly escalate concerns to qualified clinicians.

About us

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Job summary

We are looking for an enthusiastic nurse to work within the Forensic Directorate. The post holder will be joining for our new physical health team as a Physical health Nurse Band 7. This is an exciting opportunity to work closely with staff and service users to improve the physical health outcomes for our service users within the forensic service. We are looking for someone who is keen to improve physical health in mental health nursing skills, who will be working alongside a group of physical health professionals including dietitian, sports therapist, physical health nurses, physical health engagement practitioner and inpatient multidisciplinary teams. They will be responsible for embedding the physical health care systems inpatient wards, facilitating physical health clinics, working close with primary care services and supporting education and training needs for inpatient staff. The post holder will need to be able to work closely with the inpatient services and manage a caseload of service users & support primary nurses with physical health care planning.

Main duties of the job

The post holder will join a multidisciplinary NHS mental health service dedicated to providing secure services.

There are opportunities to participate in physical health audits and the educational program within the directorate. You will also be required to attend regular clinical supervision with a senior clinician.

The Physical Health nurse will carry out regular reviews on the in patients, supervised by a consultant psychiatrist, and liaise with the multidisciplinary team in the forensic services to deliver effective healthcare for patients. To also attend and contribute to weekly ward rounds, team formulation meetings and physical leads meetings.

The post holder will undertake a key role in the organisation and delivery of physical health care in forensic services an area which is increasingly recognised as essential in delivery of safe and effective mental health services. The post will involve liaising with the GP, Opticians, Dentists and all other local clinics for the service and delivery of effective healthcare for the management of acute and chronic physical conditions.

The Post holder will compliment roles already developed within the service and strengthen the multi professional team. The post holder will also work with occupational therapists, Tissue viability nurses, dietetics and nursing colleagues and liaise as needed with local Acute Hospitals.

About us

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Details

Date posted

22 September 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£58,133 to £65,261 a year Per annum pro rata incl HCA

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

363-FOR7789779

Job locations

John Howard Center

12 Kenworthy Road

London

E9 5TD

United Kingdom

Job description

Job responsibilities

Kindly refer to the job description and person specification that is attached to the vacancy profile.

Job description Job responsibilities Kindly refer to the job description and person specification that is attached to the vacancy profile.

Person Specification

Education/ Qualification/ Training

Essential

• Registered first level health care professional e.g. NMC registered Nurse (RGN), OT Diploma in LTC
• First or higher degree in nursing related subject supplemented by post-graduate diploma specialist training and experience
• Extended/Supplementary nurse prescriber
• IAPT-LTC training

Experience

Essential

• oExperience of working within a multi-disciplinary team
• oExperience working in a team leader role
• oExperience of effective organisation planning and monitoring of service delivery
• oDemonstrable experience and understanding of health and social care

Desirable

• oPost nursing registration experience
• oRunning Clozapine Clinic
• oExperience of providing care in line with Long term condition agenda

Knowledge

Essential

• oAbility to think strategically
• oEvidence of knowledge in current professional issues
• oExperience of presenting information to a wider audience

Desirable

• oProven track record of effective use of networking and influencing skills

Person Specification Education/ Qualification/ Training Essential Registered first level health care professional e.g. NMC registered Nurse (RGN), OT Diploma in LTC First or higher degree in nursing related subject supplemented by post-graduate diploma specialist training and experience Extended/Supplementary nurse prescriber IAPT-LTC training Experience Essential oExperience of working within a multi-disciplinary team oExperience working in a team leader role oExperience of effective organisation planning and monitoring of service delivery oDemonstrable experience and understanding of health and social care Desirable oPost nursing registration experience oRunning Clozapine Clinic oExperience of providing care in line with Long term condition agenda Knowledge Essential oAbility to think strategically oEvidence of knowledge in current professional issues oExperience of presenting information to a wider audience Desirable oProven track record of effective use of networking and influencing skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East London NHS Foundation Trust

Address

John Howard Center

12 Kenworthy Road

London

E9 5TD

United Kingdom

Employer's website

https://www.elft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

East London NHS Foundation Trust

Address

John Howard Center

12 Kenworthy Road

London

E9 5TD

United Kingdom

Employer's website

https://www.elft.nhs.uk/ (Opens in a new tab)

Job summary

Tower Hamlets Talking Therapies are looking to recruit an enthusiastic and motivated High Intensity CBT Therapists to join our dynamic and innovative service.

Tower Hamlets Talking Therapies has been providing a stepped care IAPT service since 2009 and consists of Psychologists, Counsellors, Relational therapists, High-Intensity CBT therapists and Psychological Wellbeing Practitioners offering evidence-based interventions at Steps 2 and 3.

We are part of East London NHS Foundation Trust which has been rated Outstanding by the Care Quality Commission (CQC) and are committed to ensuring a healthy work life balance and a positive working environment.

We recognise the need for clinicians to feel well supported in their role and clinical development. The post holder will be part of a supportive team, with access to peer support, high quality supervision and CPD opportunities.

We are a proactive and forward looking service, with a strong commitment to meeting the needs of the diverse community where we are located and we particularly welcome applicants with fluency in Sylheti.

These vacancies are offered on a 12 month, fixed term contract, with the expectation that all clinical staff work at least one late evening per week (i.e. finishing at 7pm).

Main duties of the job

This post involves:

• Delivery of high quality Step 3 interventions for clients presenting with moderate to severe depression and anxiety disorders
• Delivery of therapy groups
• Working with people from different cultural backgrounds and ages, using interpreters where necessary
• Carrying out telephone assessments

Please see Job Description and Person Specification for more details

About us

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Job summary

An opportunity has arisen for an enthusiastic Registered Mental Health Nurse (RMN) to work as the Ward Manager for Galaxy Ward (PICU) CAMHS inpatient PICU ward ward based in Newham.

We are looking for somebody who is passionate and skilled to take on this role.

To be successful in this role, you will need to be enthusiastic, forward thinking and have a keen interest in working with adolescents and their families in a mental health setting. You will be working within a supportive multidisciplinary team, providing care for young people with a wide range of needs.

The Clinical Nurse Manager will have 9-5 Monday to Friday operational responsibility and accountability for the provision and management of high quality nursing care and for the treatment of service users within the inpatient service area. You will be required to clinically lead, develop the service and nursing team, support care delivery and work with service users and staff to ensure the provision of practices that respond effectively to both individual and service need.

Main duties of the job

To co-ordinate and provide care and treatment to an identified group of patients without direct supervision. In addition, supporting junior staff in delivery of care provision.

To manage and organise work as required.

Take responsibility for the development and delivery of evidence based practice for service users with complex needs, ensuring that it supports and reflects service user individual needs, Trust objectives and professional guidance.

Promotes evidence based practice and embeds QI.

Postholder will be responsible for high quality care provision with highly complex service users and groups.

About us

Our aim is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Job summary

We havean exciting opportunity to join our team as a CBTTrainee,aspart of the NHS England Workforce, Training and Education (NHSE WT&E) funded Recruit to Train Programme,in partnership with the University of Reading,Charlie Waller Institute.The post-holderswill be training on the Children & Young People Mental Health (CYP-MH) CBT Course, which is accredited by the British Association for Behavioural and Cognitive Psychotherapies (BABCP).They will becarrying out clinical work in our service to complement their studies and use their newly developed skills. We areseekinghighly motivated and enthusiastic mental health practitioners to work and train within our service. The post holderswill work with people withdifferent culturalbackgrounds and ages, using interpreters when necessary and should be committed to equity,diversityand inclusion.

Information about the Service

North Bedfordshire CAMHS ispart of ELFT (East London Foundation Trust), which also provides CAMHS servicesinLuton andEast London.

North Bedfordshire CAMHS haswell-established multidisciplinary services that provide acomprehensive stepped model of care for children, youngpeopleand their families acrossthe locality.https://www.elft.nhs.uk/services/north-bedfordshire-camhs

Main duties of the job

Responsibiliities will include direct clinical work and management of complex and sometimeshigh riskcases with support of your line manager and clinical supervisor. You will be a member of the multidisciplinary team and involved in MDTmeetings and broader service developments. You will be expected to liaise with other agencies involved in the care of the children and young people on your caseload, including schools, socialcareor other community agencies. .You will be an employee at the service but also enrolled on a Postgraduate Diploma course. As this is a Postgraduate level training, you willbe requiredto study and perform atthis academic level. Applicants must be prepared to work towards their studies outside of protected study time . Protected study time or teaching days are typically two days a week during termand will be a mixture of in person and online sessions. Applicants mustbe willing to travel to Reading Universityto attendlectures.

The course you will be completing at the University of Reading as part of this role is a Level 2 accredited course with BABCP. This means that upon completion trainees will meet criteria to apply for provisional accreditation as a CBT therapist with the BABCP.

About us

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Details

Date posted

21 September 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

363-SSLB8268957

Job locations

Bedford CAMHS

9 Rush Court

Bedford

MK40 3JT

United Kingdom

Job description

Job responsibilities

Be a member of the multidisciplinary team, accept referrals via agreed protocols within the service.Assess clients for suitability for CBT intervention as per training requirements undersupervision of clinical supervisor/line manager.Make decisions on suitability of new referrals, adhering to the teams referralprotocols, and refer unsuitable clients onto the relevant service or back to thereferral agent as necessary.Formulate, implement and evaluate therapy programmes for the psychologicaltreatment and/or management of a young persons mental health problems, basedupon an appropriate conceptual framework of the clients problems and employingmethods of proven efficacy across the full range of care settings.Involve family members and others in treatment as necessary, conveying therapyformulations with sensitivity in easily understood language.Be responsible for providing and receiving highly complex, sensitive, distressingand emotional information in relation to mental health issues, where there are oftenbarriers to acceptance.Be mindful of the needs of children, young people, families and individuals from awide range of cultural, religious and social backgrounds and develop with colleagues innovative ways of meeting these diverse needs.Adhere to an agreed activity contract relating to the number of client contactsoffered, and clinical sessions carried out per week in order to minimise waiting timesand ensure treatment delivery remains accessible and convenient.Be responsible for recording, monitoring and reporting on clinical work andcommunicating complex clinical information to a variety of recipients, orally, in writing and/or electronically.Maintain clinical records, collate statistical information and maintain specialistequipment and resources. Complete all requirements relating to data collectionwithin the service. Keep coherent records of all clinical activity in line with service protocols.Attend multi-disciplinary meetings relating to referrals or clients in treatment, whereappropriate. Work closely with other members of the team to design and implementcare plans under the senior leadership of the team Lead.

Be responsible for developing and maintaining knowledge of local resources anddeveloping working relationships with relevant statutory, voluntary and communitygroups and organisations.Be responsible for proposing innovative responses to identified community needsand developing these in consultation with senior colleagues.Ensure that professional guidelines for practice are followed appropriately.Receive regular clinical supervision in accordance with good practice guidelines.

To ensure documentation and care plans are comprehensive and in line with the Trust.To record relevant information as consistent with Trust record keeping policyCollate and report on clinical information across a specific area(s).Ensure the maintenance of standards of practice according to Trust policies andany regulating, professional and accrediting bodies (eg BPS, UKCP, BABCP), andkeep up to date on new recommendations/guidelines set by the department ofhealthEnsure that informationprocessed for both patients and staff is kept accurate, confidential, secure and inline with the Data Protection Act (1998) and Security and Confidentiality Policies.Ensure clear professional objectives are identified, discussed and reviewed withsenior therapists on a regular basis as part of continuing professional development.Attend clinical/managerial supervision on a regular basis as agreed with Manager.Participate in individual performance review and respond to agreed objectives.Attend relevant conferences / workshops in line with identified professional objectives.

Receive supervision from educational providers in relation to course work to meetthe required standards.To receive regular clinical supervision in accordance with good practice guidelinesand Trust Policy.Ensure that professional practice guidelines are followed appropriately.To participate in the Trust Appraisal and be committed to on-going ContinuingProfessional Development including participation in further specialist training as agreed with supervisor/line manager.

Record and report on personally generated clinical information.Enter clinical information as required into local and Trust electronic informationsystems.Prepare teaching materials and presentations to a professional level.Be familiar with electronic access to research information, for example throughelectronic libraries, data banks, journals and websites.Use electronic mail regularly and competently for facilitating direct and indirectclinical work as well as service development.

Job description Job responsibilities Be a member of the multidisciplinary team, accept referrals via agreed protocols within the service.Assess clients for suitability for CBT intervention as per training requirements undersupervision of clinical supervisor/line manager.Make decisions on suitability of new referrals, adhering to the teams referralprotocols, and refer unsuitable clients onto the relevant service or back to thereferral agent as necessary.Formulate, implement and evaluate therapy programmes for the psychologicaltreatment and/or management of a young persons mental health problems, basedupon an appropriate conceptual framework of the clients problems and employingmethods of proven efficacy across the full range of care settings.Involve family members and others in treatment as necessary, conveying therapyformulations with sensitivity in easily understood language.Be responsible for providing and receiving highly complex, sensitive, distressingand emotional information in relation to mental health issues, where there are oftenbarriers to acceptance.Be mindful of the needs of children, young people, families and individuals from awide range of cultural, religious and social backgrounds and develop with colleagues innovative ways of meeting these diverse needs.Adhere to an agreed activity contract relating to the number of client contactsoffered, and clinical sessions carried out per week in order to minimise waiting timesand ensure treatment delivery remains accessible and convenient.Be responsible for recording, monitoring and reporting on clinical work andcommunicating complex clinical information to a variety of recipients, orally, in writing and/or electronically.Maintain clinical records, collate statistical information and maintain specialistequipment and resources. Complete all requirements relating to data collectionwithin the service. Keep coherent records of all clinical activity in line with service protocols.Attend multi-disciplinary meetings relating to referrals or clients in treatment, whereappropriate. Work closely with other members of the team to design and implementcare plans under the senior leadership of the team Lead. Be responsible for developing and maintaining knowledge of local resources anddeveloping working relationships with relevant statutory, voluntary and communitygroups and organisations.Be responsible for proposing innovative responses to identified community needsand developing these in consultation with senior colleagues.Ensure that professional guidelines for practice are followed appropriately.Receive regular clinical supervision in accordance with good practice guidelines. To ensure documentation and care plans are comprehensive and in line with the Trust.To record relevant information as consistent with Trust record keeping policyCollate and report on clinical information across a specific area(s).Ensure the maintenance of standards of practice according to Trust policies andany regulating, professional and accrediting bodies (eg BPS, UKCP, BABCP), andkeep up to date on new recommendations/guidelines set by the department ofhealthEnsure that informationprocessed for both patients and staff is kept accurate, confidential, secure and inline with the Data Protection Act (1998) and Security and Confidentiality Policies.Ensure clear professional objectives are identified, discussed and reviewed withsenior therapists on a regular basis as part of continuing professional development.Attend clinical/managerial supervision on a regular basis as agreed with Manager.Participate in individual performance review and respond to agreed objectives.Attend relevant conferences / workshops in line with identified professional objectives. Receive supervision from educational providers in relation to course work to meetthe required standards.To receive regular clinical supervision in accordance with good practice guidelinesand Trust Policy.Ensure that professional practice guidelines are followed appropriately.To participate in the Trust Appraisal and be committed to on-going ContinuingProfessional Development including participation in further specialist training as agreed with supervisor/line manager. Record and report on personally generated clinical information.Enter clinical information as required into local and Trust electronic informationsystems.Prepare teaching materials and presentations to a professional level.Be familiar with electronic access to research information, for example throughelectronic libraries, data banks, journals and websites.Use electronic mail regularly and competently for facilitating direct and indirectclinical work as well as service development.

Person Specification

Education/ Qualification/ Training

Essential

• RMN, OT, SW or equivalent professional qualification
• Evidence of continuing professional development

Desirable

• Professional knowledge acquired through degree/diploma or KSA evidence
• Teaching/mentoring qualification

Experience

Essential

• Post qualification experience in a mental health setting, working with young people or adults with mental illness.

Desirable

• Experience of using Routine Outcome Measures (ROMS
• Experience of working with children and young people who have serious mental illness and their families and carers in the community
• Experience of mentoring and clinical supervision of others

Knowledge & Skills

Essential

• To have ability to manage case load and act as care coordinator for clients on case list
• To be able to function as part of multi disciplinary team and liaise with external agencies i.e. primary care, education, social and health care.
• To have ability to assess client need, both mental health, health and social needs
• Ability to reflect on and critically appraise the performance of self and others.
• Willingness to undergo regular supervision in order to develop own practice.
• Ability to organise own time and diary and that of junior staff and learners
• Have ability to follow policy and make proposal for change
• Understanding of evidence based practice and the ability to demonstrate how this influences clinical practice
• Maintain patient records both written and electronic
• Understanding of the legal and social policy issues influencing the work environment.
• Ability to maintain effective working relationships with relevant parties

Desirable

• To have knowledge and understanding of the research process

Other

Essential

• To have knowledge and understanding of the research process
• Car driver, and willingness to drive for work purposes.
• To be I.T competent
• Commitment to client centred, non discriminatory practice
• Commitment to lifelong learning
• Willingness to be flexible

Person Specification Education/ Qualification/ Training Essential RMN, OT, SW or equivalent professional qualification Evidence of continuing professional development Desirable Professional knowledge acquired through degree/diploma or KSA evidence Teaching/mentoring qualification Experience Essential Post qualification experience in a mental health setting, working with young people or adults with mental illness. Desirable Experience of using Routine Outcome Measures (ROMS Experience of working with children and young people who have serious mental illness and their families and carers in the community Experience of mentoring and clinical supervision of others Knowledge & Skills Essential To have ability to manage case load and act as care coordinator for clients on case list To be able to function as part of multi disciplinary team and liaise with external agencies i.e. primary care, education, social and health care. To have ability to assess client need, both mental health, health and social needs Ability to reflect on and critically appraise the performance of self and others. Willingness to undergo regular supervision in order to develop own practice. Ability to organise own time and diary and that of junior staff and learners Have ability to follow policy and make proposal for change Understanding of evidence based practice and the ability to demonstrate how this influences clinical practice Maintain patient records both written and electronic Understanding of the legal and social policy issues influencing the work environment. Ability to maintain effective working relationships with relevant parties Desirable To have knowledge and understanding of the research process Other Essential To have knowledge and understanding of the research process Car driver, and willingness to drive for work purposes. To be I.T competent Commitment to client centred, non discriminatory practice Commitment to lifelong learning Willingness to be flexible

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East London NHS Foundation Trust

Address

Bedford CAMHS

9 Rush Court

Bedford

MK40 3JT

United Kingdom

Employer's website

https://www.elft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

East London NHS Foundation Trust

Address

Bedford CAMHS

9 Rush Court

Bedford

MK40 3JT

United Kingdom

Employer's website

https://www.elft.nhs.uk/ (Opens in a new tab)

Job summary

We are seeking a Fixed Term Contract Ward Administrator to join our team for 8 months. You will work alongside other Ward Administrators to ensure the smooth operation of the Wards in City & Hackney.

The post holder is responsible for providing a comprehensive range of reception and administrative duties and welfare functions, ensuring all duties are carried out efficiently, effectively and to a high standard. The post holder will be expected to work flexibly and contribute to the smooth functioning of the systems underpinning the Inpatient Ward.

The post holder will be required to work in a busy and demanding environment without direct supervision and work closely with the Modern Matron and Clinical Nurse Manager. It is expected that the post holder will exercise initiative to contribute towards service development. The ability to multi-task is essential.

Main duties of the job

The postholder will be responsible for providing day to day administrative support to the service.

To assist with collating all information relating to patients and ensuring that patient files are kept up to date and are regularly reviewed and archived.

To assist with ensuring that all correspondence and key clinical information written or received in relation to patients are collected and filed on a regular basis in the appropriate section in the case record. To be responsible for maintaining an up to date electronic case record via the entering of data onto RiO or other trust electronic system on a daily basis ensuring relevant time scales are met, so as to ensure that information can be retrieved whenever necessary and to meet agreed trust targets and objectives.

Our clinical teams rely on efficient administration systems and processes. This includes accurate data collection and accurate data reporting and analysis.

About us

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Details

Date posted

18 September 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year per annum Inc HCA

Contract

Fixed term

Duration

8 months

Working pattern

Full-time

Reference number

363-CH8283619

Job locations

City & Hackney Centre for Mental Health

Gate 7 Homerton Row

London

E9 6SR

United Kingdom

Job description

Job responsibilities

• To provide comprehensive administrative support for female Ward. This will include liaising with multi-disciplinary staff, service users and their families. Also maintaining effective working relationships with other professionals including Community Teams, Occupational Therapists, Psychologists, Social Services and interpreting services.

• To have excellent verbal, written, communication and minute taking skills. To type correspondence when required.

• To undertake general office duties including photocopying, collating and binding of documents, filing, laminating, faxing, organising refreshments and hand outs/presentations for meetings as necessary. Also maintain a constant supply of information leaflets, booklets and appointment cards for the service.

• To receive incoming calls to the ward, answering calls politely, identifying oneself and dealing with queries in a courteous, friendly and helpful manner. To ensure messages are clear and are disseminated promptly. The post holder will exercise discretion when handling, monitoring and filtering calls, keeping within data protection, customer care and confidentiality guidelines.

• To be able to acknowledge verbal complaints referring on to Clinical Nurse Manager or Modern Matron where appropriate.

• To have the ability to remain calm and sensitive in difficult and stressful situations.

• To ensure the registration of new patient admissions, referrals, discharges, leave status and clinic appointments of service users on the Trust electronic patient system (RIO) within agreed timescales. To also alert the clinical ward team of any emergency or urgent referrals to the service.

• To undertake the inputting of activity data on to the appropriate information systems (centralised and local) and to assist in the collation of statistical information for the purpose of service evaluation.

• To upload to the Trust electronic patient system all necessary documentation in relation to service users and ensure robust checks of information entered onto the electronic system to reduce the incidence duplication and ensure quality.

• To generate, maintain, close and archive medical patient files as appropriate in line with record keeping policies.

• Maintain safe custody and confidentiality of service user medical records both computerised and limited paper records for duration of Inpatient stay.

• To maintain a standard filing system ensuring the updating of electronic patient records, filing of patient notes, correspondence, questionnaires etc.,

• To distribute discharge information providing clinical information to (other) community services, including provision of sensitive information as required.

• To ensure that all incoming post is date stamped and distributed to the appropriate persons.

• In conjunction with the Clinical Nurse Manager, ensure food orders/stationery supplies are raised in line with local procedures.

• To ensure office/ward equipment is maintained and reported for repair as necessary, including making special arrangements for the repair of equipment as advised by the Clinical Nurse Manager/Modern Matron.

• Report to the Clinical Nurse Manager/Modern Matron any issues that are of concern relating to health and safety of the ward.

• To work closely with the Modern Matron to ensure efficient systems are developed and maintained to produce reports for the service. These reports to include areas for monitoring and reporting set by NHS England and directed by the Modern Matron (e.g. average bed occupancy reports, referral data analysis, patient satisfaction reports, carer satisfaction reports and referrer satisfaction reports)

• To work closely with the Clinical Nurse Manager and Modern Matron to develop and maintain efficient systems to record and monitor staff training activity.

Job description Job responsibilities To provide comprehensive administrative support for female Ward. This will include liaising with multi-disciplinary staff, service users and their families. Also maintaining effective working relationships with other professionals including Community Teams, Occupational Therapists, Psychologists, Social Services and interpreting services. To have excellent verbal, written, communication and minute taking skills. To type correspondence when required. To undertake general office duties including photocopying, collating and binding of documents, filing, laminating, faxing, organising refreshments and hand outs/presentations for meetings as necessary. Also maintain a constant supply of information leaflets, booklets and appointment cards for the service. To receive incoming calls to the ward, answering calls politely, identifying oneself and dealing with queries in a courteous, friendly and helpful manner. To ensure messages are clear and are disseminated promptly. The post holder will exercise discretion when handling, monitoring and filtering calls, keeping within data protection, customer care and confidentiality guidelines. To be able to acknowledge verbal complaints referring on to Clinical Nurse Manager or Modern Matron where appropriate. To have the ability to remain calm and sensitive in difficult and stressful situations. To ensure the registration of new patient admissions, referrals, discharges, leave status and clinic appointments of service users on the Trust electronic patient system (RIO) within agreed timescales. To also alert the clinical ward team of any emergency or urgent referrals to the service. To undertake the inputting of activity data on to the appropriate information systems (centralised and local) and to assist in the collation of statistical information for the purpose of service evaluation. To upload to the Trust electronic patient system all necessary documentation in relation to service users and ensure robust checks of information entered onto the electronic system to reduce the incidence duplication and ensure quality. To generate, maintain, close and archive medical patient files as appropriate in line with record keeping policies. Maintain safe custody and confidentiality of service user medical records both computerised and limited paper records for duration of Inpatient stay. To maintain a standard filing system ensuring the updating of electronic patient records, filing of patient notes, correspondence, questionnaires etc., To distribute discharge information providing clinical information to (other) community services, including provision of sensitive information as required. To ensure that all incoming post is date stamped and distributed to the appropriate persons. In conjunction with the Clinical Nurse Manager, ensure food orders/stationery supplies are raised in line with local procedures. To ensure office/ward equipment is maintained and reported for repair as necessary, including making special arrangements for the repair of equipment as advised by the Clinical Nurse Manager/Modern Matron. Report to the Clinical Nurse Manager/Modern Matron any issues that are of concern relating to health and safety of the ward. To work closely with the Modern Matron to ensure efficient systems are developed and maintained to produce reports for the service. These reports to include areas for monitoring and reporting set by NHS England and directed by the Modern Matron (e.g. average bed occupancy reports, referral data analysis, patient satisfaction reports, carer satisfaction reports and referrer satisfaction reports) To work closely with the Clinical Nurse Manager and Modern Matron to develop and maintain efficient systems to record and monitor staff training activity.

Person Specification

Education/ Qualification/ Training

Essential

• Educated to GCSE standard or equivalent
• Good standard of written and spoken English
• English GCSE or NVQ3

Knowledge and Skills

Essential

• Computer Literacy including word processing skills, Excel (MS Office);
• Copy Typing skills (50wpm);
• Data entry skills;
• Ability to prioritise workload, and plan and organise own time effectively;
• Ability to act independently, and on own initiative;
• Ability to manage own workload without direct supervision

Desirable

• Good communication and interpersonal skills including the ability to communicate effectively verbally and in writing;
• Exercise own judgment when dealing with enquiries from patients, parents/carers or other professionals;
• Ability to work as part of a multi-disciplinary team in a pressured environment;
• Able to work under pressure;
• Ability to maintain strict confidentiality in all matters relating to clients

Experience

Essential

• oProven experience working as part of an administrative/secretarial team
• oExperience of routine office administration including reception duties

Desirable

• Experience of an administrative role in NHS service, preferably mental health.
• Knowledge of Patient Administration Systems (RIO).

Person Specification Education/ Qualification/ Training Essential Educated to GCSE standard or equivalent Good standard of written and spoken English English GCSE or NVQ3 Knowledge and Skills Essential Computer Literacy including word processing skills, Excel (MS Office); Copy Typing skills (50wpm); Data entry skills; Ability to prioritise workload, and plan and organise own time effectively; Ability to act independently, and on own initiative; Ability to manage own workload without direct supervision Desirable Good communication and interpersonal skills including the ability to communicate effectively verbally and in writing; Exercise own judgment when dealing with enquiries from patients, parents/carers or other professionals; Ability to work as part of a multi-disciplinary team in a pressured environment; Able to work under pressure; Ability to maintain strict confidentiality in all matters relating to clients Experience Essential oProven experience working as part of an administrative/secretarial team oExperience of routine office administration including reception duties Desirable Experience of an administrative role in NHS service, preferably mental health. Knowledge of Patient Administration Systems (RIO).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East London NHS Foundation Trust

Address

City & Hackney Centre for Mental Health

Gate 7 Homerton Row

London

E9 6SR

United Kingdom

Employer's website

https://www.elft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

East London NHS Foundation Trust

Address

City & Hackney Centre for Mental Health

Gate 7 Homerton Row

London

E9 6SR

United Kingdom

Employer's website

https://www.elft.nhs.uk/ (Opens in a new tab)