Job description

Job responsibilities

Detailed Job Description and Main Responsibilities

The Information Governance Partner will play a key role in supporting the Trust's Information Governance function, acting as a dedicated Information Governance adviser to allocated clinical, operational and corporate services. Working within a business partnering model, the post holder will provide expert guidance and practical support to help services meet their responsibilities relating to data protection, confidentiality, records management, information sharing, information security and wider Information Governance compliance.

The post holder will develop effective working relationships with managers and teams across their designated areas, acting as the first point of contact for Information Governance enquiries and supporting services to identify, assess and manage information risks. They will contribute to the delivery of organisational objectives by promoting compliance with UK GDPR, the Data Protection Act 2018, NHS standards and Trust policies, helping to ensure Information Governance is embedded within day-to-day service delivery and service development activities.

Key responsibilities will include:

Providing advice and support on Information Governance matters including data protection, confidentiality, records management, information sharing and information asset management.

Supporting the investigation and management of Information Governance incidents, data breaches, privacy concerns and information rights requests, ensuring appropriate actions are progressed and escalated where required.

Assisting services in identifying and managing Information Governance risks and implementing appropriate controls and improvement actions.

Supporting the completion and review of Data Protection Impact Assessments (DPIAs), Information Asset Registers, Records of Processing Activities and other governance documentation.

Working closely with Information Asset Owners and service managers to maintain compliance and improve governance arrangements.

Participating in Information Governance audits, compliance reviews and assurance activities, producing reports and monitoring agreed actions.

Supporting the management of Subject Access Requests, Freedom of Information requests and other statutory information requests.

Delivering Information Governance awareness sessions, training, briefings and communications to staff and supporting a culture of information governance compliance and accountability.

Maintaining accurate records, registers, governance systems and performance information, identifying themes, trends and emerging risks.

Contributing to service improvement initiatives, audit programmes, organisational assurance activities and governance projects.

The post holder will be expected to work independently within defined procedures while maintaining close working relationships with the wider Information Governance team. They will provide cross-cover for colleagues, support Trust-wide initiatives and contribute to the delivery of a consistent, responsive and high-quality Information Governance service across the organisation.

This is an excellent opportunity for an individual with governance, compliance or information management experience to develop their career within a supportive NHS Information Governance team and contribute directly to the safe and lawful use of information in support of patient care and organisational effectiveness

Person Specification

Qualifications

Essential

• oNVQ Level 4 (or equivalent experience)
• oEvidence of relevant training or willingness to undertake IG training

Desirable

• oInformation Governance or Data Protection qualification
• oRelevant NHS or governance training

Experience

Essential

• oExperience working in an administrative, governance or information-related role
• oExperience handling confidential or sensitive information
• oExperience working with a range of stakeholders
• oExperience of coordinating activities, actions or investigations across multiple stakeholders.
• oExperience of providing advice, guidance or support to staff within a service environment.
• oExperience of managing competing priorities and maintaining accurate records.

Desirable

• oExperience in Information Governance or Data Protection
• oNHS or public sector experience
• oExperience supporting audits or compliance activity Experience supporting the investigation of incidents, complaints or governance concerns.
• oExperience supporting compliance, audit or risk management activities.
• oExperience working within an NHS, healthcare or public sector environment.

Skills

Essential

• oUnderstanding of confidentiality and data protection principles
• oGood organisational and prioritisation skills
• oAbility to analyse information and follow processes
• oCompetent IT skills (MS Office tools etc.) Understanding of Information Governance incidents, risks and compliance responsibilities.
• oUnderstanding of data subject rights and confidentiality principles.
• oAbility to analyse information, identify concerns and determine when escalation is required.
• oAbility to build effective working relationships with managers and operational teams.
• oAbility to communicate complex governance requirements in a clear and practical manner.

Desirable

• oKnowledge of GDPR, FOI and Records Management
• oUnderstanding of NHS data flows or systems
• oExperience interpreting policies or guidance
• oKnowledge of Subject Access Requests, Right of Rectification and other information rights.
• oKnowledge of UK GDPR and Data Protection Act requirements.
• oKnowledge of Information Asset Management processes.
• oUnderstanding of NHS governance and assurance arrangements

Communication

Essential

• oWillingness to learn and develop IG knowledge
• oAbility to work independently and as part of a team

Desirable

• oExperience supporting training delivery
• oExperience assisting colleagues or new starters

Personal Development

Essential

• oTeam player with collaborative approach
• oFlexible and adaptable
• oProfessional and reliable
• oAttention to detail

Desirable

• oProactive approach to problem solving
• oInterest in governance, compliance or digital/IG development

Personal Attributes

Essential

• oAble to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults
• oProfessional,
• oResilient
• oself-motivated
• oStrong leadership and organisational skills
• oCollaborative and adaptable
• oCommitment to confidentiality and wider Information Governance standards

Desirable

• oDemonstrates strategic thinking and ability to influence organisational direction
• oResilient in managing competing priorities and organisational pressure
• oStrong commitment to continuous improvement and innovation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East of England Community Health and Care NHS Trust

Address

Norwich Community Hospital

Norwich

NR2 3TU

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main Duties and Responsibilities

To welcome patients and obtain relevant personal and clinical details as appropriate treating all such information as confidential.

Following training, and once signed off as competent, to act as a chaperone and assist nurses/doctors to undertake intimate examinations/procedures and or sexual health screening on patients.

To provide information to patients as appropriate who attend the department and to those who are diagnosed with a sexually transmitted infection/HIV or require contraception advice, risk reduction advice and condom demonstration.

Where local services require and following training and sign off, provide a service for asymptomatic patients requesting a routine sexual health screen.

Following training, provide a phlebotomy service for patients attending the services.

To support and direct patients to the relevant individuals/agencies whilst accessing health care.

To participate in outreach and support health promotion events when requested.

To undertake in annual appraisal of work, one to ones, and clinical supervision throughout the year.

To be non-judgemental to all client groups regardless of age/ethnicity/religion.

To assist in the updating of clinic noticeboards.

To undertake non-clinical duties in support of the admin team, for example undertake call taking and reception cover including 0300 number answering, registering patients and booking, support data collection and or general patient and non-patient administration.

Following training, register and issue C-card and condoms.

Following training, undertake, read and interpret microscopy slides as directed by clinicians and appropriately document and communicate the associated findings, if required by the clinical service.

Following training and being deemed competent to do so, to administer prescribed vaccines in accordance with service guidelines and Standard Operating Procedures, if required by the clinical service.

Hold the Care Certificate and deliver the associated standards of care or undertake the training at the earliest opportunity upon recruitment to post.

Communication

Communicate effectively with the multidisciplinary team in order to promote efficient patient care.

Be conversant with the roles of all the staff within the service and occasionally with other colleagues internal or external to the organisation.

Always ensure correct storage of patients records as per the Trusts record keeping policy.

Liaise with other services as necessary for the co-ordination of patient care and the smooth running of the department.

Welcome visitors and patients to the clinical area providing assistance, support and information where required.

Maintain good communication with other staff, patients and visitors including front of house/reception and answering the telephone in a courteous and professional manner.

Ensure accurate record keeping in line with Trust and national standards.

Monitor and reassure patients during clinical procedures.

Actively participate in multidisciplinary training, meetings, and events.

Signpost clients to other services where appropriate.

Within remit of own role, support the teaching and supervision of students from a variety of disciplines.

Ensure that all organisational wide communication is accessed and adhered to accordingly via the nhs.net account.

Budgetary Responsibility

To assist in maintaining stock (drugs/clinical supplies) levels, always adhering to EEC Medicines Management Policy, identifying and reporting any discrepancies to line manager after appropriate training.

Assist with or undertake stock control and ordering as required.

People Management

Within remit of own role, assist in providing training and support for new members of staff.

Maintaining own professional development and requirement to take part in annual appraisals and one to ones.

Be prepared to attend and undertake any necessary training, being aware of the need to develop self and to strive to increase personal knowledge.

Undertake any training identified by the Clinic Manager integral to the role requirements and specialty area.

Recognise limitations and seek direction when necessary.

Contribute to the development of patient care and setting standards.

The post holder must participate in clinical and other audits as required.

Clinical and Practice Governance

Observe and maintain strict confidentiality with regards to any patient/family/staff/records and information in line with the requirements of the Data Protection Act

The post holder must adhere to the Trust Information Governance and Information Security policies.

The post holder must adhere to the Trust risk assessment and risk management processes.

The post holder must adhere to infection prevention and control policies and procedures.

Identify and refer to senior colleagues any young and/or vulnerable people complying with East of England Community Health & Care NHS Trust (EEC) safeguarding policies.

The post holder must undertake mandatory training and any other training relevant to the role as required by EEC NHS Trust.

Participate in clinical and other audits as requested with guidance from senior members of the team.

The post holder must participate in clinical supervision.

The postholder must participate in relevant emergency preparedness process for their team.

Prepare clinic rooms prior to commencement of clinic sessions by ensuring the relevant equipment/supplies are available and restocked. Undertake tidying and general housekeeping duties within the clinics.

Following training and signed off as competent, perform identified tests for patients.

To ensure that all laboratory specimens are correctly labelled, bagged and dispatched to the appropriate laboratory.

Undertake, read and interpret microscopy slides as directed by clinicians and appropriately document and communicate the associated findings, if required by the clinical service.

Have a clear understanding of personal accountability and level of responsibility and refer issues outside own competencies/level of knowledge to an appropriate member of the team.

To ensure attendance at all relevant meetings, if on shift and available.

Attend/complete mandatory training in accordance with EEC policy.

Direct and escort patients and visitors around the clinic and signpost to other services.

Take all reasonable steps to ensure the safe-keeping of patients property in accordance with Trust policies.

General

The post holder must at all times, carry out his/her duties with regard to EEC NHS Trust Workforce Diversity and Inclusion Policy.

To be aware of the responsibilities of all employees to maintain a safe and healthy environment for patients, visitors, and staff.

All post holders must adhere to the code of conduct on confidentiality and be aware of and adhere to all Trust policies and procedures.

This job description is intended only as a guide to the range of duties involved. The post holder will need to be flexible and adaptable in order to respond to other duties that may be required from time to time and the changes and developments within the Trust.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exemptions) Order 1975 and as such it will be necessary for a submission for Disclosure of Barring Service to be made to check for any previous criminal convictions. EEC NHS Trust is committed to the fair treatment of its staff, potential staff or users in line with its equal opportunities policy and policy statement on the recruitment of ex-offenders.

Safeguarding people responsibility

Safeguarding children and adults at risk of abuse or neglect is a collective responsibility.There is an expectation that all staff develop and maintain their role relevant safeguarding people competencies and comply with local safeguarding partnerships practice. Alongside this employee who are registrants are reminded of their professional duty of care.Safeguarding means protecting a citizens health, wellbeing and human rights; enabling them to live free from harm, abuse and neglect. It is an integral part of providing high-quality health care.

Those most in need of protection include:

Children and young people Adults at risk, such as those receiving care in their own home, people with physical, sensory and mental impairments, and those with learning disabilities.

Person Specification

Qualifications & Training

Essential

• Evidence of good standard of general education including basic literacy and numeracy skills
• Evidence of achievement of the Care Certificate or willingness to complete at the earliest opportunity

Desirable

• Level 2 or 3 qualification in Health & Social Care or equivalent
• Sexually Transmitted Infection Foundation (STIF) course - Core
• Adult Basic Life Support (in date)

Experience

Essential

• Experience of working in a health care environment
• Experience of working with the public
• Basic knowledge of and experience of IT systems such as Microsoft Office (2005 pr newer) Word, Excel, Outlook and internet navigation

Desirable

• Experience working with IDOX LILIE clinical system
• Recent experience of working in a sexual and reproductive health service or equivalent
• Experience in working with confidential information

Knowledge & Skills

Essential

• Competent in phlebotomy/venepuncture or willingness to train
• Willingness to undertake microscopy training if required by the service
• Good communication skills
• Good organisational skills

Desirable

• Experience of reading and interpreting microscopy slides, and ability to appropriately document associated findings

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East of England Community Health and Care NHS Trust (Cambridge)

Address

iCaSH Cambridgeshire, Lime Tree Clinic

Lime Tree Clinic, Brookfield's Hospital, 351 Mill Road

CAMBRIDGE

CB1 3DF

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

When required, take bookings for meeting rooms.

Assist with archiving of clinical notes in line with NHS Trust Retention and Disposal Policy.

Provide administration support to the iCaSH Service secretaries if required.

Update and process patient demographics on the clinical system and associated booking/check in/waiting list processes.

Open, sort and prioritise clinic mail. Scanning of relevant client medical records, laboratory reports and other clinic correspondence onto the electronic patient record.

Communication

Facilitate communication with patients and booking of appointments for clinics via relevant contact methods (for example, telephone, online booking, direct messaging and chat functions) using the clinical system and other local booking/waiting list processes.

Respond to routine enquiries and requests for information, passing information onto relevant colleagues as appropriate and in a timely manner.

Key working relationships

The general public including patients and their families if appropriateHead of iCaSH ServicesiCaSH Service ManagerService Support LeadClinical Nurse ManagerAdministration TeamiCaSH Locality TeamiCaSH Clinical TeamiCaSH Medical TeamOther East of England Community Health and Care NHS Trust employeesiCaSH/EEC Subcontracted ServicesExternal/Third party organisations

Budgetary Responsibility

Contribute to the financial delivery and sustainability of the department objectives.

Support with stock control and ordering as required.

People Management

Maintain own professional development and participate in The Trusts appraisal and KSF process.

Participate/support in clinical audit, service development and research projects if required.

Clinical and Practice Governance

Observe and maintain strict confidentiality with regards to any patient/family/staff/records and information in line with the requirements of the Data Protection Act.

Any data that is taken/shared as part of a phone call or transported, faxed or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies.

The post holder must adhere to the Trust risk assessment and risk management processes.

The post holder must adhere to infection prevention and control policies and procedures.

Undertake mandatory training and any other training relevant to the role as required by East of England Community Health and Care NHS Trust.

The post holder should participate in Clinical & Safeguarding audits, research and service redesign and development projects as required.

The post holder is required to participate in relevant emergency preparedness process for their team.

Person Specification

Knowledge and skills

Essential

• Understand working with vulnerable people
• Excellent organisational skills and ability to prioritise and plan ahead
• Working with sensitive information and protecting confidentiality
• Excellent communication skills

Desirable

• Knowledge of the application of administrative systems and programmes in healthcare

Qualifications and training

Essential

• Educated to GCSE level English and Maths or equivalent
• Competent operator of computers and software

Experience

Essential

• Proven experience of using Microsoft Office
• Ability to use own initiative/ work to deadlines
• Experience of working in a constantly changing environment

Desirable

• Experience of working in NHS or clinical setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East of England Community Health and Care NHS Trust (Cambridge)

Address

Kings Brook Bedford

5 St Johns Street

Bedford

MK42 0AH

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder must at all times, carry out his/her duties with regard to EEC NHS Trust Workforce Diversity and Inclusion Policy.

To be aware of the responsibilities of all employees to maintain a safe and healthy environment for patients, visitors, and staff.

All post holders must adhere to the code of conduct on confidentiality and be aware of and adhere to all Trust policies and procedures.

This job description is intended only as a guide to the range of duties involved. The post holder will need to be flexible and adaptable in order to respond to other duties that may be required from time to time and the changes and developments within the Trust.

Person Specification

Qualifications and Training

Essential

• Evidence of good standard of general education including basic literacy and numeracy skills.
• Care Certificate or willingness to undertake at the earliest opportunity upon recruitment to post.

Desirable

• Level 2 or 3 qualification in Health & Social Care or equivalent.
• Sexually Transmitted Infection Foundation (STIF) course - Core.

Experience

Essential

• Experience of working in a health care environment.
• Experience of working with the public.

Desirable

• Recent experience of working in a sexual and reproductive health service or equivalent
• Experience of working as part of a multidisciplinary team.

Knowledge and Skills

Essential

• Able to perform the full range of duties the role requires and dexterity to perform clinical duties.
• Competent in phlebotomy/venepuncture or willingness to train.
• Ability to work under pressure.

Desirable

• Experience of reading and interpreting microscopy slides, and ability to appropriately document associated findings.

Safeguarding

Essential

• Demonstrates understanding of safeguarding issues.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East of England Community Health and Care NHS Trust (Cambridge)

Address

iCash Kingsbrook Bedford and Grove View Dunstable

Bedford

MK42 0AH

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will:1. Assess, plan, implement and evaluate all aspects of patient care, and developtreatment/care pathways that may need to be delivered from a range of options.2. Follow a holistic assessment, devise an individualised care pathway for eachpatient, modifying it as required.3. Be aware of Assistive Technology and utilise where required.4. Assess patients holistic needs, communicating complex and sensitiveinformation to patients and carers as to their assessment, diagnosis, prognosisand treatment plan.5. Where there are barriers to understanding, such as hearing impairment, mentalcapacity impairment and other difficulties in comprehension, explanationsrequire adjustments in order to gain understanding, consent and concordance.6. Establish and maintain therapeutic relationships with patients and carers,incorporating motivation, encouragement and confidence building to enablepatients to engage in their treatment/care/management plan.7. Liaise with GPs, Social Services, inpatient teams, other allied health careprofessionals and the voluntary sector to ensure identified needs are met andcare co-ordinated appropriately.8. Be required to undertake risk assessments and act upon them appropriately.9. Participate in multi-disciplinary/multi-agency meetings as appropriate, e.g. GoldStandard Framework.10.Plan and organise specialist services within the Urgent Community ResponseTeam.11.Ensure activity data and clinical information is recorded on SystmOne andcompleted on a daily basis.12.Demonstrate dexterity and co-ordination when using specialist equipment andfine tools, advanced sensory skills, manual and mobilising skills.

Person Specification

Qualifications

Essential

• Registered general nurse
• Current NMC registration
• Evidence of continuing professional development
• Diploma or 1st level degree in Nursing or equivalent

Desirable

• Consultation skills

Experience

Essential

• Evidence of working at band 5 level within the community setting
• Knowledge of additional specialist areas through in-house training & short courses

Desirable

• Admission Avoidance experience
• Cannulation and IV therapy administration

Skills

Essential

• Good communicator
• Highly motivated
• Able to provide high standards of care
• Tact & diplomacy
• Empathy & sensitivity
• Ability to use own initiative
• Ability to manage stressful situations
• Concentrate when undertaking patient care & inputting data/patient records
• A team player
• Work flexibly to accommodate patient/service needs

Communication

Essential

• Good communication skills
• Good observational & reporting skills
• Good interpersonal skills

Personal and people development

Essential

• Professional appearance
• Be able to kneel, bend & stoop, and work in cramped environments, manoeuvre limbs of around 5-6 kg, manoeuvre patients using handling aids
• Be reliable

Personal attributes

Essential

• Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults.

Other

Essential

• Must hold full and valid and driving licence and have access to a vehicle
• Able to communicate effectively in written and verbal English Language
• The post holder be required to work shifts over a seven day period
• The post holder will need to be passed fit to perform full duties of the post through occupational health with any reasonable aids and adaptations if necessary

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East of England Community Health and Care NHS Trust

Address

St James Clinic

Extons Rd

Kings Lynn

PE30 5NU

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Some of the main duties and responsibilities (please see Job Description and Person Specification):

Person Specification

Qualifications

Essential

• GCSE's in English and Maths (Level 4/Grade C) or equivalent
• NVQ Level 3 in Business Administration and/or equivalent experience
• Proven IT skills

Experience

Essential

• Knowledge and understanding of computerised patient's administration systems e.g. SystmOne
• NHS medical terminology
• Proven experience in a busy office environment

Skills, Abilities and Knowledge

Essential

• Comprehensive working knowledge of Microsoft Office, especially Word, Outlook and Excel
• Good organisational skills
• Proven ability to work on own initiative without direct supervision, prioritising and managing own workload
• Typing skills
• Articulate, calm, polite and well-motivated with a positive attitude to customer care

Desirable

• Planning skills
• Customer care skills

Communication

Essential

• Ability to communicate effectively in English, both verbal and written

Personal and People Development

Essential

• Enthusiastic and motivated
• Committed to providing the best possible service to patients showing care and compassion
• Tact and diplomacy
• Team Player

Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework)

Essential

• Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults

Other

Essential

• Flexible attitude and approach to work to meet the needs of the service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East of England Community Health and Care NHS Trust

Address

Norwich Community Hospital

Bowthorpe Road

Norwich

NR2 3TU

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Integrated Core Service and Experts at Hand Delivery

Contribute to an integrated universal, targeted and specialist Speech and Language Therapy offer, working across core and Experts at Hand priorities according to locality need.

Deliver targeted individual and group interventions and contribute to whole-setting approaches that support communication, participation and inclusion.

Provide advice, consultation, modelling and coaching to parents, carers, education staff, early years practitioners and wider partners, with support from senior colleagues as required.

Contribute to communication-environment audits and support settings to implement agreed recommendations.

Support the graduated response by helping settings identify need, implement appropriate strategies and understand when specialist Speech and Language Therapy advice or assessment is required.

Participate in locality multidisciplinary meetings, Team Around the School arrangements and collaborative problem-solving discussions where appropriate.

Contribute to co-production with children, young people, families, settings and communities, including groups who experience inequalities in access or outcomes.

Communication and Partnership Working

Communicate clinical information clearly, sensitively and accessibly to children, families and professionals, including information that may be complex or distressing.

Work collaboratively across health, education, social care and the voluntary sector to agree coordinated plans and shared outcomes.

Develop positive working relationships characterised by openness, respect and constructive challenge.

Adapt communication for cultural, linguistic, developmental and accessibility needs, using interpreting and accessible-information arrangements appropriately.

Attend and contribute to reviews, case discussions, team meetings and other professional meetings relevant to the caseload and locality offer.

Respond sensitively to concerns and initial complaints, seeking senior support and escalating where necessary.

Training, Supervision and Workforce Development

Contribute to the planning, delivery and evaluation of training for parents, carers, education staff, early years practitioners and partner professionals.

Provide task-specific guidance, clinical support and supervision to Band 4 Support Practitioners, apprentices, assistants and volunteers where delegated and within own competence.

Contribute to the learning of Speech and Language Therapy students, including observation opportunities and supported placement activity as agreed and subject to competency sign off.

Participate actively in induction, preceptorship where applicable, appraisal, clinical supervision and continuing professional development.

Maintain HCPC registration, professional competence and an up-to-date development portfolio in accordance with HCPC and RCSLT standards.

Service Development, Data and Digital Practice

Contribute to implementation and evaluation of the Experts at Hand model and wider core-service developments.

Accurately record clinical activity, outcomes and impact using agreed digital and clinical systems.

Participate in audit, quality improvement, service evaluation and agreed projects.

Contribute feedback to the development of pathways, clinical guidance, standard operating procedures and patient-facing resources.

Use digital technology safely, effectively and accessibly, adhering to information-governance, clinical-safety and Trust requirements.

Identify variation in demand, access or service delivery and inform the relevant locality lead of the likely impact.

Person Specification

Qualifications

Essential

• Recognised S< Degree or equivalent HCPC registration RCSLT membership Evidence of commitment to continuing professional development.

Desirable

• Relevant post-registration paediatric course or training.

Knowledge

Essential

• Knowledge of developmental speech, language and communication needs and their functional impact.
• Knowledge of a range of assessment approaches and evidence-based interventions appropriate to children and young people.
• Understanding of universal, targeted and specialist approaches to meeting speech, language and communication needs.
• Awareness of the SEND Code of Practice, graduated response, ordinarily available provision and reasonable adjustments.
• Understanding of safeguarding, confidentiality, information governance and professional accountability.
• Awareness of health inequalities and the cultural, linguistic and socioeconomic factors that influence access and engagement.

Desirable

• Knowledge of consultation, coaching, training and communication-supportive environments.
• Knowledge of outcome measurement, quality improvement and co-production

Experience

Essential

• Relevant experience with children and young people gained through pre-registration placements and/or post-registration practice.
• Experience of assessing and supporting children with speech, language and communication needs.
• Experience of working collaboratively with parents, carers and professionals.
• Experience of multidisciplinary or multi-agency working.

Desirable

• Experience in early years, mainstream or special education settings.
• Experience of delivering groups, training, consultation or coaching.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East of England Community Health and Care NHS Trust (Cambridge)

Address

Woburn Court

2 Railton Road

Bedford

MK427PN

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To work as part of a team leading the 019 Healthy Child Programme. The role of the School Nurse is to promote good health and prevent ill health in young people, families and communities. School Nurses do this through raising awareness of and identifying unmet health needs, and initiating, developing, implementing, and evaluating plans of care. The School Nurse will work within a defined area, assessing need, delegating and supervising work within the team. They promote early intervention, health promotion, advocacy, empowerment, social inclusion and the reduction of health inequalities. The School Nurse works in partnership with young people, families, schools, communities, primary care, statutory & voluntary services and other partner agencies, in order to facilitate health-enhancing activities. School Nurses use and establish networks within the community in order to inform, influence and implement policies which affect health outcomes.

The School Nurse will work within a defined area, assessing need, delegating and supervising work within the team. They promote early intervention, health promotion, advocacy, empowerment, social inclusion and the reduction of health inequalities.

The School Nurse works in partnership with young people, families, schools, communities, primary care, statutory & voluntary services and other partner agencies, in order to facilitate health-enhancing activities.

School Nurses use and establish networks within the community in order to inform, influence and implement policies which affect health outcomes.

Main Duties and Responsibilities

To work as part of a multidisciplinary team to identify the health needs of children and young people, their families and the school community and contribute to developing a strategy to address the identified needs in the school and the community

To use knowledge and skills to assess, plan, implement and evaluate individual health care plans and be responsible for the management in school of children with complex health needs

To carry out shifts within the 5-19 duty desk receiving all incoming communication and referrals to the service, liaising with key stakeholders, parents/carers and young people

To assist schools in establishing procedures for medicine management

To provide and promote appointment clinics for pupils and their families, parent and carer Support Groups, home visits and Health Needs Assessment

To provide contact with young people via Chat Health text messaging service

Respond to health needs assessments by referring to other professionals (i.e.: GPs, consultants, mental health team), and statutory and voluntary agencies (i.e.: social care)

To support children and young people and their families with emotional and behavioural development

To advise their client group on the promotion of health and the prevention of illness

To link practice with local and national targets and deliver public health programmes based on current priorities and targets

To plan evidence-based health promotion programmes, order resources, compile teaching plans with aims, objectives and outcomes, and evaluate the sessions

To act as a health link for other agencies, e.g. Education welfare, OCYPs voluntary services, public and private agencies and work closely with partner agencies to promote the health and wellbeing of children, young people and families

To work with the Locality Lead to support children, young people and families who are considered to be vulnerable or at risk. To adhere to current safeguarding procedures and participate in child protection case conferences and case review meetings as required

Participate in all statutory processes in respect of safeguarding including provision of witness statements, court reports and court attendance

Identify children with special educational needs and disability and facilitate support and referrals to maximise developmental potential. Act as a key worker when indicated, ensuring effective, efficient and appropriate care plans

To clinically triage the single point of access and Chat Health as required in accordance with agreed procedures

To provide cover for colleagues as requested by your manager

Demonstrate reflective and evidence-based practice and use this to influence strategy and policy development

To hold a special interest role and support other staff within the locality and service

To contribute to the development of local policies and procedures relevant to their area of work

To take responsibility for their own clinical practice including clinical supervision and to adhere to the NMC code of conduct

To actively participate in reflective practice development through annual clinical observations

To maintain live mentor status and contribute to a learning environment for SCPHNs, return to practice SCPHNs, new staff members and pre-registration students

Person Specification

Qualifications & Training

Essential

• Specialist Practitioner degree/diploma post registration SCPHN
• Registered Nurse with UK NMC (RGN/RMN/RSCN/RN-LD)
• Mentor/998 or equivalent teaching qualification

Desirable

• Recognised leadership course
• Evidence of completion of migratory portfolio to demonstrate dual qualification or willing to work towards

Experience

Essential

• Experience with children and their families
• Experience of working in the community
• Experience of working in a multi-disciplinary setting
• Experience of Safeguarding children and families

Desirable

• Experience of mentoring/supporting colleagues
• Leadership and management of staff

Knowledge & Skills

Essential

• High level of clinical skills, with the ability to identify, respond to and evaluate health needs
• Commitment to the development of excellent services, which focus on improved outcomes for children
• Current knowledge of local and national policies informing public health practice
• Evidence of partnership working in the community
• Good standard of keyboard skills and understanding of clinical systems

Desirable

• Evidence of contribution to service redesign/development
• Audit and data analysis

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East of England Community Health and Care NHS Trust (Cambridge)

Address

Wisbech/Doddington

Wisbech

PE13 3AB

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

An ambition for EEC is to create a culture that embraces flexibility in working within a 24/7 service wherever possible, and providing the tools to support this. Therefore if you are interested in a role though would need a flexible working pattern please don't let that put you off applying - we are really wanting to support all applicants and meet their needs taking into consider their work life balance.

Please see attached job description for full list of responsibilities.

Person Specification

Personal Attributes

Essential

• Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults
• Value and respect the privacy and dignity of patients
• Able to work collaboratively as part of a team
• Enthusiastic and able to work under pressure
• Flexible/positive approach to work to meet the needs of the service

Personal/People development

Essential

• Evidence of own personal development and experience
• Able to support the development of others through supervision and teaching
• Supporting patients in self-management through health coaching

Desirable

• Mentorship qualification will be essential but can be gained whilst in post
• Health Coaching training

Communication

Essential

• Excellent verbal, written and interpersonal skills appropriate to supporting team members
• Able to communicate effectively in written and verbal English Language

Skills and knowledge

Essential

• Ability to organise and prioritise workload independently, within a team and with wider integrated team
• Knowledge/experience of the audit process
• Knowledge of safeguarding issues relating to the care of older people
• Ability to work on own initiative
• Good computer skills and the ability to use information management systems

Desirable

• Experience of audit/research
• Relevant safeguarding training

Experience

Essential

• Experience working with multidisciplinary teams and partner organisations
• Experience of working with patients with multiple pathologies and managing holistic patient centred care

Desirable

• Appropriate extended skills e.g. male catheterisation, management of syringe drivers, venepuncture and ear irrigation
• Previous Community Experience
• Previous qualified nurse experience
• Previous palliative care experience

Qualifications

Essential

• Current NMC registration or awaiting PIN

Desirable

• Degree or working towards degree
• Teaching and assessing qualification

Other

Essential

• Must hold full and valid and driving licence and have access to a vehicle
• The post holder will be required to work seven days a week and cover between the hours of 08:00 and 18:00 hrs
• The post holder will need to be passed fit to perform full duties of the post through occupational health with any reasonable aids and adaptations if necessary

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East of England Community Health and Care NHS Trust

Address

Aylsham Health Centre

St Michaels Ave

Aylsham

NR11 8PE

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Purpose

To support the Multiprofessional Practice Education Team (MPET) by providing comprehensive, high quality, accurate and timely administrative support; contributing towards the effectiveness and efficiency of multi professional education and providing learners of all clinical professionals (medical and non-medical) with a high-quality learning environment across the Trust.

To provide administrative support across all workstreams supported by the MPET.

To deal efficiently and effectively with email and telephone enquiries received by the MPE Team in a professional, efficient and timely manner, escalating queries where appropriate.

Monitor MPET inboxes, ensuring enquiries are recorded, prioritised and responded to or redirected appropriately.

Maintain, update and ensure the accuracy of MPET databases, electronic records and shared folders in line with Trust information governance requirements.

Support the administration of Study Leave processes, including collating applications and preparing documentation for Study Leave Panel meetings.

To issue and distribute agendas, take minutes / update actions logs and distribute meeting documents afterwards for meetings being chaired by the MPET.

Provide administrative support to meetings chaired by MPET, including preparing and distributing agendas and papers, taking accurate minutes, maintaining action logs and tracking progress, circulating documentation following meetings.

To maintain and update the MPET sections on the staff intranet, padlets and learner app to ensure that the information provided is accessible, accurate and up to date.

Support the coordination of learner and student feedback processes by issuing evaluation requests, collating responses and producing reports for review.

Administer training and education activity delivered by MPET (such as Practice Assessor / Educator training, care certificate, clinical skills, learner inductions). Managing bookings and attendance records, preparing course materials and registration documentation, issuing certificates, updating Electronic Staff Record (ESR) systems where required

Provide administration for meetings and event arrangements including venue hire, taking bookings, provision of equipment/resources, pre-event material, travel and parking arrangements. If appropriate you may be required to attend in person training events to provide administrative support.

To communicate in a clear, honest and respectful manner at all times.

To establish and maintain good relationships with internal and external colleagues to enhance the work of the team.

To contribute to the teams communication by co-ordinating and distributing information through various channels in an accurate and timely manner.

Ability to communicate in a clear, honest and respectful manner.

Ability to establish and maintain relationships

Ability to communicate and share information using various mediums e.g. emails, letters, verbally.

Maintaining own personal and professional development and taking part in annual appraisal, KSF process and one to one supervision.

Undertake mandatory and statutory as required by Trust policy.

The trust staff are responsible for protecting themselves and others against infection risks.

All staff regardless of whether clinical or not are expected to comply with current infection control policies and procedures and to report any problems about this to their managers.

All staff undertaking patient care activities must attend infection control training and updates as required by the trust.

All clinical staff or any staff working in clinical areas are expected to be bare below the elbow with no hand or wrist jewellery except for one plain band (no stones or engraving)

Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act (1974), to ensure the agreed safety procedures are carried out to maintain a safe environment for employees and visitors.

To ensure that the trusts Health and Safety Policies are understood and observed and that procedures are followed.

To ensure the appropriate use of equipment and facilities and the environment is maintained in good order.

To take the necessary precautions to safeguard the welfare and safety of themselves, patients, staff and visitors, in accordance with the Health and Safety at Work Act.

To undertake appropriate Health and Safety training to support safe working practice including, where appropriate, its management.

Person Specification

Qualifications & Training

Essential

• GCSEs in Maths and English (Grades A-C / 4-9) or equivalent including functional skills

Desirable

• NVQ Business Administration minimum level 2

Experience

Essential

• Experience of working in a busy administrative role.

Desirable

• Experience of working within an NHS organisation
• Experience in using Microsoft Teams

Skills & Knowledge

Essential

• Able to communicate effectively in written and verbal English Language
• Ability to plan and organise own work according to strict deadlines.
• Demonstrates strong IT skills. Confident in using Microsoft Excel, Teams and Word.
• Demonstrates ability to work flexibly as part of a team and using own initiative.
• Demonstrates excellent communication skills, ability to establish and maintain relationships.
• Ability to communicate and share information clearly and in a respectful manner using various mediums - e.g. emails, letters, verbally.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East of England Community Health and Care NHS Trust (Cambridge)

Address

Norfolk or Cambridgeshire

Units 7/8, Meadow Park, Meadow Lane

St Ives

PE27 4LG

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Organisational

1. To be accountable for the management and monitoring of defined outcomes within own area of work. To include Healthroster, absence management, recruitment and retention, identifying the best use of resource and building resilience.
2. To assess operational delivery against locally agreed outcomes and escalate any relevant concerns, proactively problem solving to identify possible solutions.
3. Day to day line management and supervision of Admin and Clerical Band 2, 3 and 4 staff across a wide range of roles, including work allocation when necessary.
4. Liaise with a range of staff, service users and external partners and communicate complex, sensitive, and distressing information across service pathways.
5. Review administrative systems and processes, developing policies and proposing and implementing improvements to working practices and procedures in line with relevant KPI requirements and patient pathways. To audit work as requested.
6. Delegated responsibility for clearly defined projects and consultations where there is no significant commercial or financial impact.
7. Monitor personnel activity across the region, ensuring that as far as possible, the admin and clerical workload is covered across all the sites / locations on a daily basis and during planned or unplanned absence. There may be a requirement to help cover these posts.
8. Conducting appraisals for Admin and Clerical staff; assessing training needs and instigating appropriate action. Maintaining mandatory training records and ensuring staff are compliant.
9. Recording and monitoring of staff sickness and annual leave and other absence, completion of payroll documents and responsibility for ensuring that personal files are maintained and up to date.
10. Managing staff performance issues, dealing with first level grievances, disciplinaries and handling complaints.
11. To review and manage Datix ensuring learning is shared with the relevant teams.
12. As an authorised signatory, manage and review a delegated budget, identifying potential problems and proposing solutions. Verify and authorise admin and clerical claims, overtime, annual leave etc.
13. Organise, plan and attend admin and clerical team meetings, cascade information and discuss issues.
14. Lead on recruitment, selection and induction of Admin and Clerical staff.
15. To oversee effective waiting list management where appropriate in line with KPIs and the 18-week patient pathway.
16. To build close working relationships in partnership with our clinical service leads to build knowledge and understanding of each area.
17. To build a resilient workforce across all teams.

Professional

1. To demonstrate good customer care and communication skills when communicating with the public and with other health care professionals, overcoming barriers to understanding.
2. To lead on the induction and probation of new starters, temporary staff and apprentices.
3. To lead and encourage the development of individual staff members and teams.
4. To use a range of software programs and systems to produce, maintain and distribute documents including reports; to manage performance, create spread sheets, databases and presentations. This includes the administration and maintenance of standalone systems, including staff access management.
5. To understand a range of work procedures and practices, some of which are non- routine, and to work flexibly with all clinical services providing comprehensive administrative support. This will involve travel to other sites.
6. To work proactively to problem solve and identify possible solutions, acting on these as appropriate within the required timescales.
7. To undertake a range of administrative duties including production of reports, forms, letters and notices; maintaining schedules and diaries; organising and chairing meetings, making room bookings and arranging room layout and equipment and other reasonable duties as required.
8. Undertaking absence reporting and managing absence. Monitoring and recording mandatory training and managing compliance.
9. To be committed to working within a changing environment, responding positively to new demands and changes, and to be an active team member recognising potential problems, and escalating these and any constructive ideas for improvement on to the appropriate person.
10. To set up and maintain comprehensive, confidential records and filing systems, ensuring that all records are kept up-to-date, and that filing is carried out in a timely and accurate manner.
11. To be responsible for the efficient use of office equipment and supplies. To undertake ordering of office supplies, requisitioning, and receipting goods and services on NHS procurement systems and carrying out research into goods and services as required.
12. To report maintenance, cleaning and health and safety issues in line with current procedures, keeping the line / site manager informed at all times.
13. To implement policies for own work area and propose changes as necessary.
14. It is the post-holders responsibility to ensure that they have undertaken all mandatory training, in line with the Trusts policies and procedure.
15. To attend and lead team meetings that may be on site or virtual. This may include travel to other sites.
16. To develop in specialist areas of interest relevant to role.

Person Specification

Qualifications

Essential

• Educated to degree level, evidence of higher education or equivalent experience.
• NVQ Business Administration Level 4 or equivalent.
• Good general standard of education (minimum GCSE English and Maths at Grade C/ Level 4, or equivalent).
• Qualification in supervisory management or demonstrable experience.

Desirable

• Leadership and management training or qualification.

Experience

Essential

• Proven experience of working within busy healthcare settings.
• Significant experience of recruiting, supervising and line managing large and diverse teams of admin and clerical staff across a range of roles, including undertaking appraisals, disciplinaries and grievances.
• Excellent IT and keyboard skills with extensive knowledge and experience of using Microsoft Office, particularly Word, Excel, PowerPoint and Publisher.
• Awareness and understanding of waiting list management and clinical support needs.
• Proven financial and budget management experience.
• Proven experience of working autonomously and the ability to demonstrate excellent decision-making skills.
• Proven experience of managing site and facilities issues.

Desirable

• Experience of PAS / SystmOne.
• Evidence of continuing Professional development.
• Experience of waiting time management and performance issues.
• NHS experience.

Skills, Abilities and Knowledge

Essential

• Ability to demonstrate a systematic approach to the prioritisation of work, to manage a high-volume workload with competing priorities and to cope well under pressure to meet tight deadlines.
• Ability to demonstrate use of initiative with a pro-active approach in completing tasks.
• Ability to demonstrate strong leadership skills within small and wider teams.
• Excellent knowledge of administrative procedures with proven ability to review and improve admin processes and systems.
• Ability to demonstrate excellent customer care-focused skills.
• Ability to analyse, synthesise and present data and other information effectively.

Desirable

• SystmOne literate.
• Health roster.
• Analysing barriers and finding solutions when developing ways of working.

Communication

Essential

• Ability to demonstrate excellent inter- personal, communication, negotiation and persuasive skills with colleagues, patients and external partners at all levels.

Personal and People Development

Essential

• Able to recognise development needs of other staff and able to signpost/implement training packages.

Personal Attributes / Behaviours

Essential

• Ability to sensitively handle issues at an individual or team level.
• Ability to recognise, respect and maintain confidentiality.
• Confident, approachable manner.
• Supportive to colleagues.
• Able to work flexibly to provide cover for absent colleagues during holidays and sickness as required.
• Self-motivated.
• Able to make own travel arrangements to meet the needs of the service.

Other

Essential

• Evidence of acquiring a deeper understanding of current issues facing the NHS and NCH&C in particular.
• Willing to undertake further training as required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East of England Community Health and Care NHS Trust

Address

Norwich Community Hospital

Bowthorpe Road

NR2 3TU

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Integrated Discharge Team

Work collaboratively with a range of multidisciplinary and organisational teams across both hospital and community settings.

Facilitate safe and timely discharge for patients receiving End-of-Life care and those requiring Department of Health Fast Track or 100% Continuing Healthcare funding.

Promote clear and effective communication between patients, relatives, carers and professional colleagues to ensure seamless care delivery, including the exchange of sensitive clinical information.

Support effective information sharing across organisations to maintain continuity of care throughout the patient journey.

Represent community services at multidisciplinary meetings and case conferences.

Enable and empower patients and their families/carers to participate in discharge planning, promoting independence, choice and informed decision-making.

Assess and prescribe equipment required for discharge to promote patient safety and support effective care delivery within the community.

Provide clinical supervision and participate in regular one-to-one sessions with delegated members of the team.

Recognise and manage challenges associated with cross-boundary working, particularly in relation to patients with complex needs and multiple care pathways.

Contribute to the GP Liaison Service by receiving referrals for same-day assessment within the Acute Trust and managing these effectively, with a focus on avoiding unnecessary admission where appropriate.

Ensure that all patients are treated with dignity, compassion and respect at all times.

Rapid Response

Prevent avoidable hospital admissions through comprehensive assessment, care planning, implementation, treatment and evaluation of care packages tailored to individual patient needs, in accordance with Trust policies and guidelines.

Support admission avoidance by assessing, coordinating and delivering specialised care packages for patients.

Undertake a range of core nursing interventions, including intravenous antibiotic administration, wound care, clinical observations, pressure area care and risk assessments such as PURPOSE-T and MUST.

Undertake advanced clinical procedures including intravenous therapy, cannulation, syringe driver management and catheterisation.

Perform diagnostic procedures and tests, where competent, to gain a comprehensive understanding of a patients condition, including ECGs, phlebotomy, blood glucose monitoring, Point of Care Testing and interpretation of blood results.

Prescribe medication, where appropriately qualified and authorised, in accordance with independent nurse prescribing standards and professional guidelines.

Work autonomously, using advanced clinical skills and nursing knowledge to assess, plan and deliver episodes of care, referring to other services where appropriate to support patient outcomes.

Facilitate effective communication between patients, relatives, carers and professional colleagues to ensure coordinated and seamless care.

Respond to urgent referrals from health and social care professionals, using sound clinical judgement and triage skills to assess, plan and implement evidence-based interventions.

Gather, analyse and interpret information from referrers, making informed decisions and advising on the most appropriate care pathway for the patient.

Assess and prioritise unscheduled requests for nursing intervention, ensuring allocation to the most appropriately skilled clinician.

Ensure that all patients are treated with dignity, compassion and respect at all times.

Be accountable for the holistic assessment, planning, implementation and evaluation of patient care packages and treatment interventions.

Identify and manage complications associated with patient care, implementing interventions that support patients to remain safely at home wherever appropriate. Maintain accurate and contemporaneous records.

Refer patients to other services and agencies as appropriate, including Social Services and specialist teams.

Recognise and escalate unforeseen crisis situations relating to staffing, caseloads, support networks or supervision, escalating risks, actions and outcomes to senior colleagues/team members as required.

Manage personal workload and support team workload management to ensure effective delivery of community care and reduce inappropriate hospital admissions.

Coordinate and oversee complex packages of care involving multiple professionals and agencies, providing specialist advice to patients and families to support informed decision-making.

Take responsibility for maintaining and developing the clinical skills and knowledge required to support safe care for patients on the caseload.

Participate in maintaining standards of care within the team, supporting the teaching, coordination, deployment and supervision of staff in accordance with their skills, knowledge and development needs. Participate in workforce planning, including annual leave, sickness and study leave cover, where required.

Be accountable for the effective management, prioritisation and delegation of work for both self and team members. Develop personalised, evidence-based care plans and ensure care is delivered by the most appropriate member of the multidisciplinary team.

Provide education and health promotion to patients and carers regarding their condition, treatment, potential side effects and expected outcomes, encouraging self-management, independence and resilience.

Person Specification

Qualifications and Training

Essential

• RGN
• Educated to degree level or equivalent e.g. Community Specialist practitioner / PgDip
• Evidence of CPD
• MSPP or equivalent

Desirable

• Post Graduate study in relevant area
• Independent Nurse Prescribing or willingness to undertake

Experience

Essential

• Significant post registration experience
• Understanding of staff and resource management
• Understanding of multidisciplinary team working and collaborative care delivery
• Ability to work within a skill mixed team, working within quality standards
• Knowledge of discharge planning processes
• Demonstrate an understanding of research and its impact on clinical practice
• Knowledge of DoH Continuing Health Care process - Fast Track funding
• Evidence of involvement in project development work or health promotion group work
• Ability to demonstrate experience and knowledge of clinical governance and audit

Desirable

• Experience of working within a high ethnic population
• DN / Community experience
• Demonstrate an understanding of Mental Capacity Act (MCA) 2005
• Experience of discharge planning within an Acute Trust setting
• Able to demonstrate an understanding of DoH Continuing Health Care processes - Checklists, Decision Support Tool, review

Skills and Knowledge

Essential

• Evidence of up to date clinical competencies (Acute patient ass skills, recognition of red flags, venepuncture, cannulation, IV administration, Syringe Driver Management/Palliative symptom management control, catheter management, triage and prioritisation skills
• Time Management and prioritisation skills, ability to work under pressure in a changing work environment
• Ability to work flexibly as part of a team.
• Leadership skills with a high level of self-awareness
• Ability to manage and lead a team effectively
• Ability and experience to work autonomously as an independent practitioner
• Ability to work across organisational and professional boundaries
• Evidence of IT literacy, including standard keyboard skills and proficiency in systems such as Microsoft Word and Outlook
• Relevant clinical competencies in patient assessment and diagnosis, palliative care, intravenous therapy administration, and syringe driver management
• Evidence of managing complex discharges using a multi-agency approach
• Teaching, facilitation, and presentation skills
• Experience of managing patients with acute and chronic long-term conditions
• Evidence of effective communication skills with internal and external agencies and care partners

Desirable

• Experience of Systmone
• Experience of hospital IT systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East of England Community Health and Care NHS Trust (Cambridge)

Address

Luton & Dunstable Hospital / The Poynt

The Poynt unit 2-3

Luton

LU4 0LA

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main Duties and Responsibilities

To independently manage a caseload of pre-school and school age children who have speech, language and communication difficulties.

To undertake a range of assessments, both standardised and non-standardised, taking account of medical, social and educational factors, in order to make a differential diagnosis

To plan, deliver and evaluate intervention following professional guidelines and agreed service standards

As part of that process, to be able to plan appropriate long term and short-term goals working towards discharge

To undertake administrative duties connected with the caseload including maintenance of case notes and provision of written reports, following service standards

To ensure that all work is carried out in close collaboration with all those involved in childrens care so that the approach to intervention and support is co-ordinated and comprehensive

To identify when there is a need for a second opinion, referring to senior colleagues or SLT specialists as appropriate

To make onward referral as appropriate

To identify any variations to service delivery or demands and inform the Locality Co-ordinator and Area & Clinical Lead of the likely impact on the service

Policy & service development

To contribute towards policy, clinical governance and service development through discussion and involvement in projects as appropriate

To be familiar with local and national standards and to work in line with these

To ensure that parents/carers are aware of the standards they should expect from the speech and language therapy service

Communication

To ensure effective communication of complex condition-related information to parents/carers regarding the assessment process, assessment findings and planned intervention, including engagement of parents/carers in intervention

To ensure children are involved in goal setting and decision making around their own care as appropriate to their age, developmental level and language skills

To ensure parents/carers are involved in decision making around their childs care including discharge from the service

To liaise effectively and work in partnership with other professionals (particularly teachers and teaching assistants), including the development of shared goals for intervention

To write reports on children, in line with service standards, including contributions to statutory assessment

To offer advice to others concerning support for individual children

To actively contribute to case conferences/ review meetings for children on the caseload

To recognise how and when information may be shared within the bounds of confidentiality and the Data Protection Act

To attend SLT team meetings, actively contributing as appropriate

Contribute to the Trusts internal communication strategies ensuring effective two-way communication and engagement within the organisation

Contribute to the Trusts external communication strategies working with the Head of Communications to raise awareness and promote the reputation of Trusts services.

Patient and Public Engagement

To contribute to ensuring that the Trusts responsibilities to engage and consult with patients and the public are met in line with statutory requirements

Training

To participate in training other professionals/ parents as appropriate

To identify training needs in the multi-disciplinary team needed to support the care of children on the caseload

To attend all Trust mandatory training

People Management

To supervise SLT assistants/ teaching assistants/volunteers as appropriate

To mentor newly qualified SLTs providing support and contributing to induction with guidance from more senior colleagues

To offer observation sessions for SLT students as agreed with the supervising therapist

Maintaining own professional development and requirement to take part in appraisal and KSF process

Research & Development Activity

To maintain and update skills and knowledge in relevant areas

To develop and monitor own clinical expertise in specialist area through planned CPD

To participate in service audit and projects as agreed with the Service Lead

To actively reflect on practice with peers and more senior colleagues to promote professional development and evidence-based decision making

To be advised on developments in current practice by more senior colleagues

Clinical and Practice Governance

Observe and maintain strict confidentiality with regards to any patient/family/staff/records and information in line with the requirements of the Data Protection Act.

Any data that is taken/shared as part of a phone call or transported, faxed or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies.

The post holder must adhere to the Trust risk assessment and risk management processes

The post holder must adhere to infection control policies and procedures

It is a condition of your employment that you are currently registered with HCPC and it is your responsibility to maintain your professional registration.

Undertake mandatory training and any other training relevant to the role as required by East of England Community Health & Care NHS Trust.

The post holder must participate in clinical and other audits as required

Provide patients and their families /carers with information on standards they should expect from the team.

Participate in clinical supervision on a regular basis.

The post holder is required to participate in relevant emergency preparedness process for their team.

Person Specification

Qualifications & Training

Essential

• Degree or equivalent in Speech and Language Therapy
• Registered Member of RCSLT
• Registered Member of HCPC

Desirable

• Evidence of commitment to CPD

Experience

Essential

• Experience working in community clinics (at undergraduate/post graduate level)

Desirable

• Working in a mainstream school
• Working in a special school

Knowledge & Skills

Essential

• Knowledge about developmental speech and language disorders
• Excellent communication skills including the ability to convey sensitive or distressing information to parents/carers
• Good problem solving skills

Safeguarding and promoting the welfare of children and young people/vulnerable adults

Essential

• Appreciates the significance of safeguarding and interprets this accurately for all individual children and young people/vulnerable adults whatever their life circumstances.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East of England Community Health and Care NHS Trust (Cambridge)

Address

Chesterton Medical Centre

35 Union Lane

Cambridge

CB4 1PX

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Areas of Responsibility

• To process referrals by evaluating the information received and allocating to the appropriate service indicating the priority response necessary.
• To document triage notes in order that the patients record is complete and for audit purposes.
• To use information technology to process the referrals for the 80% triaging role.
• To liaise and communicate with the general public, other health care professionals, and multi-agencies on a daily basis.
• To assess, prescribe and deliver care packages for patients, for example with long term conditions, palliative care and rehabilitation needs, to achieve quality of life and independence where possible.
• To undertake unplanned care in conjunction with community nursing teams.
• To support community nursing teams with provision of care in catheter clinics
• To work within the integrated team to facilitate early discharge from hospital.
• To work within the integrated team to prevent unnecessary admission to hospital.
• To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.

Please see attached job description / person spec for more information.

Person Specification

Other

Essential

• Must hold full and valid driving licence and have access to a vehicle
• Good IT and keyboard skills

Qualifications

Essential

• Current NMC Registration

Experience

Essential

• Experience of working in a multidisciplinary team
• Experience of working with patients with multiple pathologies and delivering care plans to meet their needs

Desirable

• Experience in working within a community setting

Skills and Knowledge

Essential

• Highly motivated
• Able to provide high standards of care
• Tact and Diplomacy
• Empathy and sensitivity
• Ability to use own initiative
• Good observational and reporting skills
• Ability to manage stressful situations
• Concentrate when undertaking patient care and inputting data / patient records
• Good time management skills
• Good interpersonal skills
• Team Player
• Work flexibly to accommodate patient / service needs

Desirable

• Knowledge of additional specialist areas through in-house training and short courses including palliative care, LTCs and diabetes management

Communication

Essential

• Able to communicate effectively in written and verbal English Language

Personal and People Development

Essential

• Evidence of relevant experience and development
• Support other staff

Desirable

• Willing to undertake appropriate training

Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework)

Essential

• Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults.
• Self awareness
• Enthusiastic and able to work under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East of England Community Health and Care NHS Trust

Address

St James' Clinic

Extons Road

King's Lynn

PE30 5NU

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To assess, prescribe and deliver care packages for patients, for example with long term conditions, palliative care and rehabilitation needs, to achieve quality of life and independence where possible.

To work within the integrated team to facilitate early discharge from hospital

To work within the integrated team to prevent unnecessary admission to hospital

To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.

Please see job description for a more thorough list of duties.

Person Specification

Qualifications

Essential

• 1st level degree
• RN qualification
• Assessor / mentorship preparation; ENB 998 or equivalent
• Current NMC registration

Desirable

• Independent / supplementary prescribing qualification
• Consultation skills

Experience

Essential

• Evidence of continuous professional development
• Evidence of working at band 5 level within the community setting
• To facilitate / develop Presceptorship Nurses

Desirable

• Management experience

Skills, Abilities and Knowledge

Essential

• Knowledge of additional specialist areas through in-house training & short courses
• Good communicator
• Highly motivated
• Able to provide high standards of care
• Good observational & reporting skills
• Ability to manage stressful situations
• Concentrate when undertaking patient care & inputting data/patient records
• Good interpersonal skills
• A team player
• Work flexibly to accommodate patient/service needs
• Will be able to make own travel arrangements to patients' homes, clinics, base and meetings etc. as required.
• Be able to kneel, bend & stoop, and work in cramped environments
• Be able to manoeuvre limbs of around 5-6 kg
• Be able to manoeuvre patients using handling aids
• Have basic IT/standard keyboard skills

Desirable

• Management experience
• Cannulation / IV Therapy administration

Communication

Essential

• Tact & diplomacy
• Empathy & Sensitivity
• Able to communicate effectively in written and verbal English Language
• Ability to use own initiative

Personal and People Development

Essential

• Ability to manage stressful situations
• A team player

Personal Attributes / Behaviours

Essential

• Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults.

Other

Essential

• The post holder be required to work shifts, on call, flexible hours.
• Kneel, bend and stoop and work in cramped environments.
• Manoeuvre limbs of approximately 5- 6Kg.
• Manoeuvre patients using handling aids.
• Good timekeeping and reliable.
• Enhanced DBS check