Job description

Job responsibilities

Key Clinical Responsibilities

The successful candidate will practice in accordance with GMC standards, accepted good medical practice, and the clinical policies and procedures of Elmwood Family Doctors.

Key responsibilities will include:

• Providing high-quality, patient-centred care through face-to-face and telephone.
• Working to an agreed timetable, including routine and urgent appointments, home visits where required, and the management of clinical correspondence, results and prescription requests.
• Assessing, diagnosing and managing patients presenting with both acute and long-term health conditions.
• Making professional and autonomous clinical decisions, including the management of undifferentiated and complex presentations.
• Undertaking health promotion and disease prevention activities, including identifying risk factors and supporting early intervention.
• Developing and reviewing personalised care plans in partnership with patients and in line with current clinical guidance and practice protocols.
• Maintaining accurate, contemporaneous and high-quality clinical records.
• Contributing to the achievement of Quality and Outcomes Framework (QOF) indicators and other quality improvement initiatives.
• Prescribing safely, effectively and in accordance with local and national prescribing guidance.
• Participating in clinical audit, quality improvement activities and service development projects.
• Supporting the delivery of enhanced services and contributing to clinical governance, education and the continual review of practice policies and protocols.
• Working collaboratively with colleagues across primary, secondary and community care to ensure patients receive appropriate and timely support and referrals.
• Contributing positively to the multidisciplinary team and participating in appraisal, revalidation and continuing professional development activities.

The post holder will be expected to undertake the full range of duties associated with a GP working in primary care and to comply with the requirements of the General Medical Council, Royal College of General Practitioners, NHS England and other relevant professional and regulatory bodies.

Additional Responsibilities

• Support the Practice complaints procedure, participating fully in the investigation and resolution of complaints where required and promoting a culture of learning and continuous improvement.
• Contribute to maintaining a safe, effective and responsive service by identifying and escalating issues relating to quality, patient safety and clinical risk.
• Demonstrate a commitment to equality, diversity and inclusion, treating patients, carers and colleagues with dignity, respect and compassion at all times.
• Work flexibly and collaboratively to support the ongoing needs and development of the Practice and the wider patient population.

Person Specification

Qualifications

Essential

• *Medical Degree
• *Current GMC registration with license to practice
• *Inclusion on the GP register
• *Experience of working in a Primary Care Environment

Desirable

• *Evidence of further qualifications and interests.

Experience

Essential

• Working in the primary care setting Evidence of working with undifferentiated patients Confidence in managing complex patients in a holistic manner

Desirable

• Evidence of quality improvement activity in primary care Evidence of being a valued team member

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Elmwood Family Doctors

Address

Huddersfield Road

Holmfirth

Huddersfield

West Yorkshire

HD9 3TR

United Kingdom

Employer's website

https://elmwoodfamilydoctors.co.uk (Opens in a new tab)

Job description

Job responsibilities

The role involves supporting the delivery of a high-quality GP service by acting as a first point of contact for patients and visitors. You will provide a friendly, efficient and accurate service, assisting with appointment booking, patient enquiries and a range of administrative duties.

Key responsibilities include (but are not limited to):

• Welcoming patients and handling enquiries at the reception desk
• Responding to telephone enquiries and directing patients to the most appropriate service
• Booking and managing patient appointments
• Using clinical IT systems (including SystmOne) to carry out administrative tasks such as patient registrations, updating records, and scanning correspondence into digital records
• Processing, repeat prescriptions and clinical information
• Supporting clinical staff, including chaperoning patients where appropriate
• Maintaining clinical areas, including re-stocking rooms

Hours and Location

This is a part-time role worked over a 3-day shift pattern, with shifts scheduled across the week to meet the needs of the service.

The role is based across both of our sites in Holmfirth and Meltham, and staff are required to work flexibly between the two locations. This provides the opportunity to work closely with a wide range of colleagues and patients, and to develop a varied and rewarding role.

Due to the nature of the role and the importance of teamwork and patient interaction, this position is fully on-site. The successful candidate may need to be able to travel between both sites.

Person Specification

Experience

Essential

• Excellent customer service and ability to build rapport with patients/ customers.
• Excellent telephone manner.
• Excellent verbal and written communication skills.
• Excellent IT skills.
• Excellent organisational and administrative and timekeeping skills.
• An enthusiastic and motivated individual.
• Able to work independently and as part of a team.
• A clear understanding of and respect for patient confidentiality and maintaining the confidentiality of business and staff information.
• Respect for equality and diversity, of patients and staff, and ability to act in a way that recognises individual rights in a way that is consistent with the practices policies and procedures.

Desirable

• Experience in administrative work.
• Familiar with Systm One, TeamNet and Google suite.
• Experience of working within NHS care or GP practice.
• Experience of working in Reception role.
• A good understanding of infection control measures and health and safety.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Elmwood Family Doctors

Address

Huddersfield Road

Holmfirth

Huddersfield

West Yorkshire

HD9 3TR

United Kingdom

Employer's website

https://elmwoodfamilydoctors.co.uk (Opens in a new tab)