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Patient Services Assistant
Equans Working with Portsmouth Hospitals University NHS Trust
Inner London, Greater London
GBP 23,587 per year
Radiographer
Job summary Please only apply for this position if you can work Monday to Friday 06:00 to 13:30 - 35 Hours Vacancies have arisen for morning Patient Services A…
8 day(s) ago
Patient Services Assistant
Equans Working with Portsmouth Hospitals University NHS Trust
Inner London, Greater London
GBP 23,587 per year
Radiographer
Job summary Please only apply for this position if you can work Monday to Friday 06:00 to 13:30 - 35 Hours Vacancies have arisen for morning Patient Services A…
8 day(s) ago
External Cleaning
Equans Working with Portsmouth Hospitals University NHS Trust
Inner London, Greater London
GBP 25,272 per year
Radiographer
Job summary A vacancy has arisen for an External Cleaner to join the Patient Services Department at QA Hospital.
17 day(s) ago
External Cleaning
Equans Working with Portsmouth Hospitals University NHS Trust
Inner London, Greater London
GBP 25,272 per year
Radiographer
Job summary A vacancy has arisen for an External Cleaner to join the Patient Services Department at QA Hospital.
17 day(s) ago
Housekeeper
Equans Working with Portsmouth Hospitals University NHS Trust
Inner London, Greater London
GBP 12 per year
Radiographer
Job summary An exciting opportunity has arisen for Housekeepers (food service) to join the busy Patient Services Department at QA Hospital.
23 day(s) ago
Housekeeper
Equans Working with Portsmouth Hospitals University NHS Trust
Inner London, Greater London
GBP 12 per year
Radiographer
Job summary An exciting opportunity has arisen for Housekeepers (food service) to join the busy Patient Services Department at QA Hospital.
23 day(s) ago
Retail Catering Assistant - Relief
Equans Working with Portsmouth Hospitals University NHS Trust
Inner London, Greater London
GBP 18,532 per year
Radiographer
Job summary We are currently looking for an enthusiastic, friendly person to join the Catering Team as a Retail Catering Assistant working in B Level Restauran…
24 day(s) ago
Retail Catering Assistant - Relief
Equans Working with Portsmouth Hospitals University NHS Trust
Inner London, Greater London
GBP 18,532 per year
Radiographer
Job summary We are currently looking for an enthusiastic, friendly person to join the Catering Team as a Retail Catering Assistant working in B Level Restauran…
24 day(s) ago
Patient Services Assistant
Equans Working with Portsmouth Hospitals University NHS Trust View all jobs
Posted 8 day(s) ago
Reference: C9192-26-0030
Job summary
Please only apply for this position if you can work Monday to Friday 06:00 to 13:30 - 35 Hours
Vacancies have arisen for morning Patient Services Assistants to join the busy Patient Services Department at QA Hospital.
Patient Services provide a comprehensive cleaning service to all wards/departments/communal areas and Residences. Ward cleaning involves communicating with patients and nursing staff to ensure that wards/departments are maintained to a high standard of cleanliness.
Enthusiasm and flexibility are essential qualities required. Opportunity to multi-skill and train as a Housekeeper will be available.
This post is monthly paid, and a uniform is supplied. The successful applicants will receive a first-class training package, which incorporates on and off the job training with the use of large floor machinery. Benefits include a generous annual leave entitlement and a chance to join the NHS Pension Scheme.
IN LINE WITH TRUST GUIDELINES THIS POST REQUIRES YOU TO PROVIDE 3 YEARS OF EMPLOYMENT AND/OR PROFESSIONAL REFERENCES.
Please note that we use the NHS Jobs website to communicate short listings and invite candidates to interview, therefore please ensure you check your email account regularly.
Please visit www.jobs.nhs.uk to apply online or for further information contact the FM Office on 02392 286000 x 5336.
CLOSING DATE - 27 SEPTEMBER 2026
Portsmouth Hospitals University NHS Trust have adopted a smoke-free policy. You are unable to smoke anywhere on the hospital site.
Main duties of the job
- Clean all floors, furniture, fixtures, fittings, glassware, and high and low-level surfaces in both Clinical and Non-Clinical areas.
- Carry out daily cleaning tasks, planned routine ward scrubs, and ad hoc infectious scrubs following outbreaks (e.g., MRSA, diarrhoea and vomiting, hepatitis) to help minimise bed blocking.
- Perform daily cleaning of sanitary fixtures and fittings in patient and public areas.
- Clean high and low-level areas including spot washing walls, dusting curtain tracks, radiators, window ledges, internal glass, and doorframes.
- Change window and bed curtains routinely and after infectious cleans.
- Clean patient-related furniture such as bedframes, lockers, tables, and chairs.
- Operate heavy mechanical cleaning equipment (scrubbers, wet pickups, buffers) on floors in wards, bathrooms, toilets, and corridors.
- Clean Theatres including daily scrubbing of floors and sinks, and maintenance of surrounding clean and dirty corridors according to department and Infection Control guidelines.
About us
Equans working in Partnership with Portsmouth Hospitals University NHS Trust.
The Trust is committed to driving excellence in care for our patients and communities and was rated good by the Care Quality Commission report published 2020 and became a University Hospital.
We are ranked as the third in the country for research; embedding education and training across the organisation and we continuously strive to achieve our core values which are at the heart of everything we do.
The Trusts main hub is the QAH, starting life as a military hospital over a century ago and now one of the largest hospitals on the south coast. The Trust provides comprehensive secondary care and specialist services to a local population of 675,000 people across South East Hampshire.
The Trust employs over 8,000 staff and are #ProudtobePHU; our patients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because its the right thing to do, but because it makes our hospital stronger. If you share our values and our enthusiasm for providing outstanding care and support for patients, colleagues and our community you will find a home at PHU.
In recruiting for our team, we welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veterans status, colour, religion, disability, sexual orientation and beliefs.
Details
Date posted
18 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£23,587 a year
Contract
Permanent
Working pattern
Part-time
Reference number
C9192-26-0030
Job locations
Queen Alexandra Hospital
Southwick Hill Road
Portsmouth
Hampshire
PO6 3LY
United Kingdom
Job description
Job responsibilities
EQUIPMENT AND MACHINERY
The postholder will be required to operate the following equipment.
Procedures as detailed in the Patient Services Operational Procedures Manual.
Tub or cylinder vacuum.
Scrubbing Machine.
Carpet Shampooer.
Hot water boilers/kettles Procedures Manual.
Floor Mopping equipment.
Safety Steps.
Scrubber/Dryer machines.
Waste bins.
Steam cleaner machines.
This list is not exhaustive but indicative of the equipment in use.
SYSTEMS
Follow SOPs (Working Instructions) to ensure that the department is run in an efficient and safe manner.
Completion of Stores Request forms.
Completion of own timesheet / holiday sheets / sickness notes.
Reporting of faulty equipment to the Domestic Supervisor or Estates department.
Completion of paperwork relevant to post.
Completion of staff surveys.
Participating in relevant audits.
Please see attached Job Description.
Job description
Job responsibilities
EQUIPMENT AND MACHINERY
The postholder will be required to operate the following equipment.
Procedures as detailed in the Patient Services Operational Procedures Manual.
Tub or cylinder vacuum.
Scrubbing Machine.
Carpet Shampooer.
Hot water boilers/kettles Procedures Manual.
Floor Mopping equipment.
Safety Steps.
Scrubber/Dryer machines.
Waste bins.
Steam cleaner machines.
This list is not exhaustive but indicative of the equipment in use.
SYSTEMS
Follow SOPs (Working Instructions) to ensure that the department is run in an efficient and safe manner.
Completion of Stores Request forms.
Completion of own timesheet / holiday sheets / sickness notes.
Reporting of faulty equipment to the Domestic Supervisor or Estates department.
Completion of paperwork relevant to post.
Completion of staff surveys.
Participating in relevant audits.
Please see attached Job Description.
Person Specification
Qualifications
Essential
- No Experience Necessary But Desirable
Desirable
- No Experience Necessary But Desirable
Person Specification
Qualifications
Essential
- No Experience Necessary But Desirable
Desirable
- No Experience Necessary But Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Equans Working with Portsmouth Hospitals University NHS Trust
Address
Queen Alexandra Hospital
Southwick Hill Road
Portsmouth
Hampshire
PO6 3LY
United Kingdom
Employer's website
Employer details
Employer name
Equans Working with Portsmouth Hospitals University NHS Trust
Address
Queen Alexandra Hospital
Southwick Hill Road
Portsmouth
Hampshire
PO6 3LY
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
External Cleaning
Equans Working with Portsmouth Hospitals University NHS Trust View all jobs
Posted 17 day(s) ago
Reference: C9192-26-0029
Job summary
A vacancy has arisen for an External Cleaner to join the Patient Services Department at QA Hospital.
SHIFT - 12.00pm to 8.00pm - Monday to Friday
Candidates will be expected to work outside in all weather conditions as part of their duties. A full uniform and any required personal protective equipment (PPE) will be provided.
Enthusiasm and flexibility are essential qualities required.
Patient Services provides a comprehensive cleaning service across QA Hospital. This includes the cleaning in all wards, departments, communal areas, and residential accommodation, as well as the ongoing maintanance and upkeep of the hospital grounds to ensure a safe, clean, and welcoming environment for patients, visitors and staff.
The post is monthly paid. The successful applicants will receive a first-class training package, which incorporates on and off the job training with the use of large machinery. Other benefits include a generous annual leave entitlement and the opportunity to join the NHS pension scheme.
A Disclosure and Barring Service (DBS) form to be completed.
IN LINE WITH TRUST GUIDELINES THIS POST REQUIRES CANDIDATES TO PROVIDE 3 YEARS OF EMPLOYMENT AND/OR PROFESSIONAL REFERENCES.
FM Services and Portsmouth Hospitals University NHS Trust has a smoke-free policy. You are unable to smoke inside or in the grounds of any of our premises
The Trust is committed to valuing the benefits of diversity in its staff and committed to equal opportunities.
Main duties of the job
Collection and disposal of clinical and domestic waste from the grounds and residences and other areas as directed.
The sweeping of the hospital entrances and pathways, road ways and car parks and any other areas requested on site.
Emptying of bins and replacing bin bags.
Clearance of leaf litter, cigarette Butts and other Litter from around the site.
To carry out minor maintenance tasks within the hospital grounds for which training has been provided i.e. grounds small equipment, including cleaning of this equipment.
Ability to work on own initiative, at times unsupervised and to respond to requests in a polite manner.
Lift and transport furniture, stores and stock as required, occasionally these can are very heavy desks, cabinets, and boxes.
Any other duties in accordance with the needs of the service and as detailed in the service specification.
Staff may be allocated to specific hospitals/areas of work, but will remain flexible and can be transferred at the discretion of the Patient Services Manager and Supervisors.
Excellent communication skills to defuse situations that can lead to occasional abusive or violent situations. This includes controlling and pacifying patients and relatives whilst waiting for security to attend any incident.
Carry out the movement of beds, chairs, and equipment during a Major Incident or Fire as directed.
About us
Equans working in Partnership with Portsmouth Hospitals University NHS Trust.
The Trust is committed to driving excellence in care for our patients and communities and was rated good by the Care Quality Commission report published 2020 and became a University Hospital.
We are ranked as the third in the country for research; embedding education and training across the organisation and we continuously strive to achieve our core values which are at the heart of everything we do.
The Trusts main hub is the QAH, starting life as a military hospital over a century ago and now one of the largest hospitals on the south coast. The Trust provides comprehensive secondary care and specialist services to a local population of 675,000 people across South East Hampshire.
The Trust employs over 8,000 staff and are #ProudtobePHU; our patients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because its the right thing to do, but because it makes our hospital stronger. If you share our values and our enthusiasm for providing outstanding care and support for patients, colleagues and our community you will find a home at PHU.
In recruiting for our team, we welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veterans status, colour, religion, disability, sexual orientation and beliefs.
Details
Date posted
09 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year
Contract
Permanent
Working pattern
Full-time
Reference number
C9192-26-0029
Job locations
Queen Alexandra Hospital
Southwick Hill Road
Portsmouth
Hampshire
PO6 3LY
United Kingdom
Job description
Job responsibilities
Maintain personal and professional development to meet the changing demands of the job, participate in appropriate training activities and encourage and support staff development and training.
Adhere to Trust policies and procedures, e.g. Health and Safety at Work, Equal Opportunities, No Smoking.
Respect the confidentiality of all matters that they may learn relating to their employment and other members of staff. All staff are expected to respect the requirements of the Data Protection Act 1998.
The duties will vary according to the specific needs of Portsmouth Hospitals.
In compliance with the Trusts practices and procedures associated with the control of infection, you are required to:
Adhere to Trust Infection Control Policies assuring compliance with all defined infection control standards at alltimes.
Protect patients, staff and visitors from infection by performing hand hygiene when entering or leaving clinicalareas and after each contact with a patient or patients equipment.
Please see full Job Description Attached
Job description
Job responsibilities
Maintain personal and professional development to meet the changing demands of the job, participate in appropriate training activities and encourage and support staff development and training.
Adhere to Trust policies and procedures, e.g. Health and Safety at Work, Equal Opportunities, No Smoking.
Respect the confidentiality of all matters that they may learn relating to their employment and other members of staff. All staff are expected to respect the requirements of the Data Protection Act 1998.
The duties will vary according to the specific needs of Portsmouth Hospitals.
In compliance with the Trusts practices and procedures associated with the control of infection, you are required to:
Adhere to Trust Infection Control Policies assuring compliance with all defined infection control standards at alltimes.
Protect patients, staff and visitors from infection by performing hand hygiene when entering or leaving clinicalareas and after each contact with a patient or patients equipment.
Please see full Job Description Attached
Person Specification
Qualifications
Essential
- Enthusiasm and flexibility are essential qualities required.
Desirable
- Enthusiasm and flexibility are essential qualities required.
Person Specification
Qualifications
Essential
- Enthusiasm and flexibility are essential qualities required.
Desirable
- Enthusiasm and flexibility are essential qualities required.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Equans Working with Portsmouth Hospitals University NHS Trust
Address
Queen Alexandra Hospital
Southwick Hill Road
Portsmouth
Hampshire
PO6 3LY
United Kingdom
Employer's website
Employer details
Employer name
Equans Working with Portsmouth Hospitals University NHS Trust
Address
Queen Alexandra Hospital
Southwick Hill Road
Portsmouth
Hampshire
PO6 3LY
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Housekeeper
Equans Working with Portsmouth Hospitals University NHS Trust View all jobs
Posted 23 day(s) ago
Reference: C9192-26-0028
Job summary
An exciting opportunity has arisen for Housekeepers (food service) to join the busy Patient Services Department at QA Hospital.
Working hours
Monday to Friday 13:30 - 19:00, and applicants must be able to work all five days.
About the role
As a Housekeeper, you will provide a comprehensive catering service at ward level. Your responsibilities will include:
- Serving patient meals and beverages
- Washing up and maintaining the ward kitchen
- Carrying out general cleaning duties
- Providing a high standard of customer care
- Maintaining excellent hygiene standards
The role is paid monthly, and a uniform will be provided. The successful candidate will receive a comprehensive training package, including both on-the-job and off-the-job training.
We also offer:
- Generous annual leave entitlement
- The opportunity to join the NHS Pension Scheme
- Full training and ongoing development
A Disclosure and Barring Service (DBS) check will be required for the successful applicant.
Please note: This advert may close early if a high volume of applications is received.
Main duties of the job
- Clean and prepare food trolleys for meal services and deliver them safely to wards.
- Assisting nursing staff during managed meal times with portioning and plating food from food trolley at ward level.
- Provision where applicable of a range of catering related duties e.g. making toast, setting up and distributing patient beverages.
- Prepare and deliver ward stores and supplies to wards and departments.
- Store stock safely, securely and hygienically, including cleaning chemicals, consumables, dry and refrigerated foods, and equipment.
- Package and dispose of waste correctly in line with NHS policies, including clinical and household waste.
- Report faults or failures involving electrical equipment or the building to the appropriate team.
- Complete work schedules and associated documentation accurately.
- The post holder will follow all guidance and procedures relating to Healthcare Associated Infection to ensure their safety and that of others, to prevent the spread of infection.
- Maintain confidentiality at all times.
- Demonstrate a courteous, professional and helpful approach.
For further information, please refer to the attached Job Description.
About us
Equans working in Partnership with Portsmouth Hospitals University NHS Trust.
The Trust is committed to driving excellence in care for our patients and communities and was rated good by the Care Quality Commission report published 2020 and became a University Hospital.
We are ranked as the third in the country for research; embedding education and training across the organisation and we continuously strive to achieve our core values which are at the heart of everything we do.
The Trusts main hub is the QAH, starting life as a military hospital over a century ago and now one of the largest hospitals on the south coast. The Trust provides comprehensive secondary care and specialist services to a local population of 675,000 people across South East Hampshire.
The Trust employs over 8,000 staff and are #ProudtobePHU; our patients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because its the right thing to do, but because it makes our hospital stronger. If you share our values and our enthusiasm for providing outstanding care and support for patients, colleagues and our community you will find a home at PHU.
In recruiting for our team, we welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veterans status, colour, religion, disability, sexual orientation and beliefs.
Details
Date posted
04 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£12.92 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
C9192-26-0028
Job locations
Queen Alexandra Hospital
Southwick Hill Road
Portsmouth
Hampshire
PO6 3LY
United Kingdom
Job description
Job responsibilities
Clean and prepare ward food trolleys for meal service.
Deliver food service trolley to wards.
Prepare and deliver ward stores and supplies to wards and departments.
Reporting details of faults and failures of electrical equipment or fabric of the building to Team Leader or Ward Manager.
Responsible for the completion of records or log sheets and personal signing in/out sheets.
Complete all working schedules and any other relevant paperwork accurately within given timelines where applicable.
The post holder will follow all guidance and procedures relating to Healthcare Associated Infection to ensure their safety and that of others, to prevent the spread of infection.
Work together with Department in Performance and Development Reviews.
Work together with Policies and Procedures of NHS Portsmouth and the Department.
It is possible that on occasion the postholder may be asked to work in other areas of the facilities service. This is not expected to be on a frequent or regular basis and would only take place after appropriate training and support was given.
Job description
Job responsibilities
Clean and prepare ward food trolleys for meal service.
Deliver food service trolley to wards.
Prepare and deliver ward stores and supplies to wards and departments.
Reporting details of faults and failures of electrical equipment or fabric of the building to Team Leader or Ward Manager.
Responsible for the completion of records or log sheets and personal signing in/out sheets.
Complete all working schedules and any other relevant paperwork accurately within given timelines where applicable.
The post holder will follow all guidance and procedures relating to Healthcare Associated Infection to ensure their safety and that of others, to prevent the spread of infection.
Work together with Department in Performance and Development Reviews.
Work together with Policies and Procedures of NHS Portsmouth and the Department.
It is possible that on occasion the postholder may be asked to work in other areas of the facilities service. This is not expected to be on a frequent or regular basis and would only take place after appropriate training and support was given.
Person Specification
Experience
Essential
- After reading the attached job description please advise what skills and experience you have for this role.
Qualifications
Essential
- No formal qualifications are necessary, as the post holder will be given the necessary training to undertake the relevant aspects of the job.
Desirable
- Basic Food Hygiene Certificate
- Have the ability to work as part of a team or on own initiative.
- Possess good communication skills, including non-verbal communication skills.
- Ability to respond constructively to unpredictable situations.
- Be calm, focused and able to cope with work under pressure.
Person Specification
Experience
Essential
- After reading the attached job description please advise what skills and experience you have for this role.
Qualifications
Essential
- No formal qualifications are necessary, as the post holder will be given the necessary training to undertake the relevant aspects of the job.
Desirable
- Basic Food Hygiene Certificate
- Have the ability to work as part of a team or on own initiative.
- Possess good communication skills, including non-verbal communication skills.
- Ability to respond constructively to unpredictable situations.
- Be calm, focused and able to cope with work under pressure.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Equans Working with Portsmouth Hospitals University NHS Trust
Address
Queen Alexandra Hospital
Southwick Hill Road
Portsmouth
Hampshire
PO6 3LY
United Kingdom
Employer's website
Employer details
Employer name
Equans Working with Portsmouth Hospitals University NHS Trust
Address
Queen Alexandra Hospital
Southwick Hill Road
Portsmouth
Hampshire
PO6 3LY
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Retail Catering Assistant - Relief
Equans Working with Portsmouth Hospitals University NHS Trust View all jobs
Posted 24 day(s) ago
Reference: C9192-26-0027
Job summary
We are currently looking for an enthusiastic, friendly person to join the Catering Team as a Retail Catering Assistant working in B Level Restaurant and E Level Cafe.
27.5 Hours with various shifts and working 5 days over 7 days including working alternate weekends.
Ideally applicants will have some experience of working in a busy food service environment with some knowledge of allergen and food labelling legislation, be a team player, have a calm disposition and great customer care skills.
We can offer straight shifts, 27 days annual leave rising to 33 days, weekend and Bank Holiday enhancements and membership of the NHS Pension Scheme.
IN LINE WITH TRUST GUIDELINES THIS POST REQUIRES CANDIDATES TO PROVIDE 3 YEARS OF EMPLOYMENT AND/OR PROFESSIONAL REFERENCES
CLOSING DATE - 20 SEPTEMBER 2026
Portsmouth Hospitals NHS Trust have adopted a smoke-free policy. You are unable to smoke anywhere on the hospital site.
The Trust is committed to valuing the benefits of diversity in its staff and committed to equal opportunities.
Main duties of the job
Applicants will be required to carry out a variety of jobs including the following duties -
- Provide cover for annual leave and other absences
- Serve customers with food and beverages to a high standard
- Mechanical and hand washing
- Cleaning of B Level Restaurant, E Level Cafe and equipment in both areas
- Till work
- Functions
- Food preparation
- Barista
- Once trained to work in other areas of the Catering Department as required
Ideally, applicants will have some experience or working in a busy food service environment with some knowledge of allergen and food labelling legislation, be a team player, have a calm disposition and great customer care skills.
About us
Equans working in partnership with PHUT. The Trust is committed to driving excellence in care for our patients and communities and was rated good by the Care Quality Commission report published 2020 and became a University Hospital.
We are ranked as the third in the country for research; embedding education and training across the organisation and we continuously strive to achieve our core values which are at the heart of everything we do. The Trusts main hub is the Queen Alexandra Hospital, starting life as a military hospital over a century ago and now one of the largest hospitals on the south coast. The Trust provides comprehensive secondary care and specialist services to a local population of 675,000 people across South East Hampshire.
The Trust employs over 8,000 staff and are #ProudtobePHU; our patients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because its the right thing to do, but because it makes our hospital stronger.
If you share our values and our enthusiasm for providing outstanding care and support for patients, colleagues and our community you will find a home at PHU.
In recruiting for our team, we welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veterans status, colour, religion, disability, sexual orientation and beliefs.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£18,532 a year
Contract
Permanent
Working pattern
Part-time
Reference number
C9192-26-0027
Job locations
Queen Alexandra Hospital
Southwick Hill Road
Portsmouth
Hampshire
PO6 3LY
United Kingdom
Job description
Job responsibilities
The catering service is provided as part of the wider Estates & Facilities Directorate
The Retail Assistant works as part of a multi-disciplinary team, delivering a high standard of catering. Staff must be flexible, adaptable and work to support a clean and safe food service.
KEY RESULT AREAS
Responsible for providing a high - quality food service In line with local operational procedures and work schedules.
Communicate information relating to food service to customers both verbally and by telephone.
Notifying management on any discrepancies from receipt and distribution of catering supplies.
Demonstrate duties to new starters.
Organise own day to day work tasks or activities.
Reporting details of faults and failures of electrical equipment /fabric of the building tomanagement.
The moving of light furniture for general cleaning purposes following H&S procedures.
Ensure that the correct cleaning products are used within the Control of Substances Hazardous to Health (COSHH) Regulations, alongside the use of personal protective equipment e.g. safety googles, gloves and aprons.
Report accidents, near misses or non-conformities to Team Leader or Manager.
Responsible for ensuring the safe disposal/packaging of waste as per NHS policy for example Household Waste.
Responsible for maintaining adequate stocks of food provisions and consumables andrequesting further supplies from the catering store.
Responsible for the completion of temperature records/log sheets.
Complete all cleaning schedules and any other relevant paperwork accurately within giventimelines where applicable.
Undertake surveys and audits as necessary.
Safe and secure operation of cash registers and supporting equipment.
Follow guidelines regarding cashing up of registers and ensuring money is secure.
Responsible for dismantling and reassembling of equipment.
Manually and/or mechanically washing up catering utensils, crockery and cutlery.
Environmental cleaning of floors, work surfaces, fixed equipment following department procedures.
Serving food while adhering to food safety guidelines while maintaining good portion control and presentation skills.
Basic food preparations to include salads, sandwiches, breakfast, deep fried food and snack food.
Organise the delivery of functions throughout the hospital site.
Responsible for maintaining high standards of cleanliness including personal hygiene.
Ensure HACCP guidelines are followed.
When necessary carryout relief cover for breaktimes, annual leave and sickness.
Work together with Department in Performance and Development Reviews.
Maintain confidentiality at all times.
Work together with Policies and Procedures of NHS Portsmouth and the Department.
Demonstrate courteous behaviour.
Workforce management responsible for swiping/logging in at the start and finish of the shift.
It is possible that on occasion the post holdermay be asked to work in other areas of the facilities service. This is not expected to be on a frequent or regular basis and would only take place after appropriate training and support was given.
Please see attached full job description.
Job description
Job responsibilities
The catering service is provided as part of the wider Estates & Facilities Directorate
The Retail Assistant works as part of a multi-disciplinary team, delivering a high standard of catering. Staff must be flexible, adaptable and work to support a clean and safe food service.
KEY RESULT AREAS
Responsible for providing a high - quality food service In line with local operational procedures and work schedules.
Communicate information relating to food service to customers both verbally and by telephone.
Notifying management on any discrepancies from receipt and distribution of catering supplies.
Demonstrate duties to new starters.
Organise own day to day work tasks or activities.
Reporting details of faults and failures of electrical equipment /fabric of the building tomanagement.
The moving of light furniture for general cleaning purposes following H&S procedures.
Ensure that the correct cleaning products are used within the Control of Substances Hazardous to Health (COSHH) Regulations, alongside the use of personal protective equipment e.g. safety googles, gloves and aprons.
Report accidents, near misses or non-conformities to Team Leader or Manager.
Responsible for ensuring the safe disposal/packaging of waste as per NHS policy for example Household Waste.
Responsible for maintaining adequate stocks of food provisions and consumables andrequesting further supplies from the catering store.
Responsible for the completion of temperature records/log sheets.
Complete all cleaning schedules and any other relevant paperwork accurately within giventimelines where applicable.
Undertake surveys and audits as necessary.
Safe and secure operation of cash registers and supporting equipment.
Follow guidelines regarding cashing up of registers and ensuring money is secure.
Responsible for dismantling and reassembling of equipment.
Manually and/or mechanically washing up catering utensils, crockery and cutlery.
Environmental cleaning of floors, work surfaces, fixed equipment following department procedures.
Serving food while adhering to food safety guidelines while maintaining good portion control and presentation skills.
Basic food preparations to include salads, sandwiches, breakfast, deep fried food and snack food.
Organise the delivery of functions throughout the hospital site.
Responsible for maintaining high standards of cleanliness including personal hygiene.
Ensure HACCP guidelines are followed.
When necessary carryout relief cover for breaktimes, annual leave and sickness.
Work together with Department in Performance and Development Reviews.
Maintain confidentiality at all times.
Work together with Policies and Procedures of NHS Portsmouth and the Department.
Demonstrate courteous behaviour.
Workforce management responsible for swiping/logging in at the start and finish of the shift.
It is possible that on occasion the post holdermay be asked to work in other areas of the facilities service. This is not expected to be on a frequent or regular basis and would only take place after appropriate training and support was given.
Please see attached full job description.
Person Specification
Experience
Essential
- Have the ability to work as part of a team or on own initiative.
- Have the ability to follow instructions.
- Possess good communication skills, including non-verbal communication skills.
- Ability to respond constructively to unpredictable situations.
- Be calm, focused and able to cope with work under pressure.
- Able to work under pressure.
- Ability to be flexible and adaptable.
Desirable
- Have a knowledge of Health & Safety.
Qualifications
Essential
- No formal qualifications are necessary, but a Food Safety Certificate would be desirable.
Desirable
- Food Safety Certificate
Person Specification
Experience
Essential
- Have the ability to work as part of a team or on own initiative.
- Have the ability to follow instructions.
- Possess good communication skills, including non-verbal communication skills.
- Ability to respond constructively to unpredictable situations.
- Be calm, focused and able to cope with work under pressure.
- Able to work under pressure.
- Ability to be flexible and adaptable.
Desirable
- Have a knowledge of Health & Safety.
Qualifications
Essential
- No formal qualifications are necessary, but a Food Safety Certificate would be desirable.
Desirable
- Food Safety Certificate
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Equans Working with Portsmouth Hospitals University NHS Trust
Address
Queen Alexandra Hospital
Southwick Hill Road
Portsmouth
Hampshire
PO6 3LY
United Kingdom
Employer's website
Employer details
Employer name
Equans Working with Portsmouth Hospitals University NHS Trust
Address
Queen Alexandra Hospital
Southwick Hill Road
Portsmouth
Hampshire
PO6 3LY
United Kingdom
Employer's website
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