Job description

Job responsibilities

Summary:To provide leadership and development for the PCN pharmacy team whilst continuing to deliver high quality, patient-centred clinical care.

Role:

1. To lead and mentor the pharmacy team, support clinical decision-making and contribute to competency assessment, supervision and professional development

2. To provide operational leadership for medicines reconciliation, prescribing queries, electronic repeat dispensing and shared-care arrangements.

3. To promote medication safety, respond to medicines alerts and ensure appropriate monitoring for high-risk therapies.

4. To help to translate national and local priorities into effective practice

5. To deliver structured medication reviews and medicines optimisation for patients, including those with long-term conditions, high-risk medicines or complex needs.

6. To run patient-facing clinics and provide care by telephone, face to face, including domiciliary or care-home visits where required.

7. To lead audits, searches, quality-improvement work, policies and protocols, using data to monitor impact and report progress.

8. To Work closely with GPs, nurses, practice managers, community pharmacy, hospital teams, the ICB, INT and other partners to improve pathways and patient outcomes

9. To support PCN DES and Neighbourhood priorities, CQC readiness, public-health initiatives, health equity and consistent ways of working across member practices.

10. To oversee key medicines related programmes

Responsibilities:

Clinical

Provide advanced clinical pharmacy input including:

Structured Medication Reviews for complex patients

Long-term condition management (e.g. hypertension, asthma, diabetes)

Medicines reconciliation post-discharge

Antimicrobial stewardship and prescribing safety.

Provide expert clinical advice to GPs and other healthcare professionals on safe, evidence-based and cost-effective prescribing

In collaboration with colleagues such as GPs, Nurses and Healthcare Assistants, be aware of the holistic needs of the patient and adapt therapy where appropriate

Address the day-to-day issues raised by patients / staff in relation to medicines management and escalate / investigate / prevent recurrence as necessary

Competently manage and undertake patient clinics, organising workload and processes around this to ensure timely patient follow-ups and medicine optimisation.

Work collaboratively with MDTs to ensure seamless integration of pharmacy into patient pathways.

Leadership & Management:

Line Manage, mentor and support the pharmacy workforce, ensuring role clarity, supervision, appraisal and continuing continuous professional development (CPD).

Champion a culture of continuous improvement, mentoring and shared learning.

Engage in the recruitment, conduct or performance management of Pharmacy Team members, with the support of the PCN Manager

Take responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Person Specification

Qualifications

Essential

• Completion of a Masters in Pharmacy and registration with the General Pharmaceutical Council
• Completion of CPPE
• Completion of IP qualification

Desirable

• Leadership qualification or experience

Experience

Essential

• Significant experience in a clinical pharmacist role in primary care.
• Experience managing or supervising pharmacy staff.
• Knowledge of PCN DES, NHS Long Term Plan and national prescribing guidance (e.g. NICE, NHSE).
• In-depth therapeutic and clinical knowledge and understanding of the principles of evidence-based healthcare, medicine optimisation, polypharmacy and therapeutics.
• Proven involvement in service development or quality improvement initiatives.
• Understanding of clinical governance, audit, risk management and incident reporting.

Desirable

• Involvement in achieving PCN DES, QOF or IIF targets.
• Experience in developing and implementing clinical governance frameworks.

Personal

Essential

• Ability to lead and manage clinical and operation aspects of pharmacy services.
• Strong interpersonal and communication skills; able to influence and collaborate effectively.
• Patient-centred approach with a commitment to reducing health inequalities.
• Pro-active, self-motivated and committed to CPD.
• Excellent understanding of data protection and confidentiality issues.
• Flexible and adaptable to changing priorities and service needs.

Desirable

• Experience of Systm0ne clinical records

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hatters Health PCN LTD

Address

Sundon Park Health Centre

Tenth Avenue

Luton

Bedfordshire

LU3 3EP

United Kingdom

Employer's website

https://hattershealthnetwork.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Roles and Responsibilities

This role is an important part of ensuring patient records are accurate, up to date and coded correctly to support safe clinical care and practice reporting.

The Clinical Coder will be responsible for:

Identifying relevant clinical information documented in patient correspondence, coding appropriately and completing any detailed action

• Identifying and updating relevant clinical information from incoming correspondence

Accurately coding diagnoses, procedures and relevant information into patient records Highlighting all timely actions, changes to patient care and management to the relevant clinician. Including level of urgency as appropriate

• Liaising with clinicians and administrative staff when clarification or further actions required
• Filing and work flowing documents where appropriate

Correct historic/ incorrect coding

Data cleanse the problem and summary pages in the clinical record

• Maintaining strict patient confidentiality at all times

This list is not exhaustive.

Essential:

• Strong attention to detail and accuracy
• Good IT skills and ability to use clinical systems
• Ability to understand and interpret medical terminology
• Organised and methodical approach to work
• Understanding of confidentiality and data protection

Desirable:

• Previous experience in a GP surgery or NHS setting
• Knowledge of clinical coding systems (e.g. SNOMED CT / Read Codes)
• Experience using SystmOne or similar systems

Clinical coding or medical terminology qualification

Experience of handling sensitive information

Quality:

The post-holder will strive to maintain quality, and will:

• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Effectively manage own time, workload and resources.

Personal development:

• To take responsibility for own developmental learning and performance
• To participate in the PCN appraisal scheme
• To undertake training as required including mandatory and statutory training
• To recognise and understand the roles and responsibilities of the whole Hatters Health PCN primary health care team.

Benefits:

NHS pension scheme

25 days annual leave + Bank holidays (pro-rata)

Person Specification

Qualifications

Essential

• GCSE English and Maths grade A to C

Desirable

• Previous coding qualification or experience
• Previous NHS experience

Experience

Essential

• Strong attention to detail and accuracy
• Good IT skills and ability to use clinical systems
• Ability to understand and interpret medical terminology
• Organised and methodical approach to work
• Understanding of confidentiality and data protection

Desirable

• Previous experience in a GP surgery or NHS setting
• Knowledge of clinical coding systems (e.g. SNOMED CT, Read Codes)
• Experience using SystmOne or similar systems
• Clinical coding or medical terminology qualification
• Experience of handling sensitive information

Qualifications

Essential

• GCSE English and Maths grade A to C

Desirable

• Previous coding qualification or experience
• Previous NHS experience

Personal

Essential

• Evidence good interpersonal and communication skills.
• Takes responsibility for own developmental learning and performance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hatters Health PCN LTD

Address

PCN HUB

Sundon Park Health Centre

Tenth Avenue

Luton

Bedfordshire

LU3 3EP

United Kingdom

Employer's website

https://hattershealthnetwork.co.uk/ (Opens in a new tab)