Job description

Job responsibilities

Job SummaryUnder the supervision of a registered nurse assisting the Ward / Department team in providing the highest possible standard of care for patients and their families/carer.

The post holder will undertake a range of tasks and duties as delegated by aregistered nurse.CLINICAL RESPONSIBILITIES

• Participates in all aspects of patient care with particular attention to personalhygiene and grooming.
• Provision of patients toileting needs, ensuring privacy and dignity is maintained.
• Support of patients in managing incontinence and promotion of continence.
• The recording of a patients fluid intake and output using fluid balance charts.
• Preparation and serving of patients meals, drinks and snacks. Assisting / feeding patients as necessary.
• The recording of patients dietary intake when indicated in the patients plan of care.
• Enable patients to maintain/improve their mobility by use of exercise and mobility appliances.
• Assist in the prevention of pressure sore development as directed by the Registered nurse in conjunction with the patients plan of care
• Carry out any movement and handling within the safe practice guidelines from your mandatory training and in relation to the patients manual handling plan.
• Obtaining specimens from patients for ward or laboratory testing.
• Removal of cannulae, catheters and nasogastric tubes Undertake the dressing of non-complex wounds (in accordance with identified competencies and in conjunction with the plan of care)
• Naso-gastric/PEG feeding once the tube has been passed and checked by a registered professional
• Prepare and maintain environments for clinical treatments and investigations
• Prepare patients for treatments, investigations or procedures including offering support, answering questions appropriate to own knowledge/experience and assisting in recovery
• Collection of Blood products from laboratory as requested
• Chaperoning and escorting patients to clinical departments within the hospital and to other hospitals for investigations.
• Assist Registered Nurse in performing last offices.
• General and clinical observations of patients, reporting anything untoward to Registered Nursing Staff, to include:
• Recording of blood pressure, pulse, temperature and respirationrate
• Oxygen saturation monitoring
• Recording of peak flow
• Undertake blood glucose monitoring and venepuncture upon the direction of the registered nurse
• Documentation in patients nursing records of any care given, ensuring the entrt is countersigned by the Registered Nurse responsible for the patient at the time.
• Initiate Basic Life Support techniques as appropriate and provides assist to the registered nurse as required in prolonged resuscitation situations.
• Contribute to the development of Essence of Care and benchmarking
• Provide a verbal handover of the patients care under the direct supervision of the registered nurse
• Ensure due regard is given to customs, values and spiritual beliefs of patients and carers.

GENERAL DUTIES

• Promotes effective communication within the multi-disciplinary team and takes measures to overcome communication difficulties
• Contributes to the management of aggressive and abusive behaviour
• General bed making/making up of clean beds in readiness for new admissions,and operation beds. (Refer to policy for the care of mattresses and beds).
• Clear and clean vacated bed spaces and prepare ready for use according to the ward/unit protocol.
• Prepare used linen bags for collection by Porters and ensure adequate supply of linen bags/skips ready for use.
• Assist in maintaining a clean and safe environment in all areas.
• Safe disposal of clinical waste and sharps as per Trust policy
• Be familiar with Trust policy and procedure for reporting clinical incidents, reporting of incidents if they occur.
• Attend to the needs of visitors and patients particularly those who may be distressed or bereaved.
• Care for patients property, including valuables, in accordance with Trust policy.
• Obtain demographic details and social history from patients/visitors to assist in the admission process.
• Provide support and assistance to new and junior members of staff.

CLERICAL DUTIES

• Undertake a range of clerical duties in the absence of or in support of the Ward Clerk to ensure a smooth running service, this may involve:
• Reception/telephone duties
• Basic computer skills
• Obtaining case notes/x-rays
• Filing
• Act as messenger in the absence of other more appropriate person e.g. to other wards, laboratory, Medical Engineering etc.
• Complete maintenance repair forms
• Monitor and maintain adequate stock levels of stationary, ward provisions, clean linen etc. completing as necessary requisitions forms for authorisation

The post holder shall as necessary provide cover for and undertake duties of absent colleagues.

The post holder shall follow all the policies and procedures of the organisation

Person Specification

Qualifications

Essential

• Demonstrates a willingness & capability to undertake NVQ level 3

Experience

Essential

• Demonstrable experience in hospital setting working at NVQ level 2

Knowledge

Essential

• Reputation for high standard of patient care

Skills

Essential

• Excellent communication skills
• Ability to develop effective interpersonal relationships with colleagues in the Healthcare setting
• Basic Computer Skills

Other

Essential

• Supportive of colleagues and patients

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Aintree Hospital

Longmoor lane

Liverpool

L9 7AL

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Type dictation from audio transcription of clinical correspondence and documentation.
• Quality check documentation completed in clinical administration support.
• Ensure appropriate follow up arrangements/investigations are in place. Liaise with personal medical secretary of speciality accordingly.
• Complete any tertiary referrals to external Trusts and ensure these are completed on the PAS system. Keep track of referrals to ensure patient is promptly reviewed. Check that follow up appointments are arranged in conjunction with patient pathway.
• To answer the telephone promptly and politely, telephoning patients where appropriate using tact, discretion and empathy in all situations.
• Accurate use of patient information using the Patient administration System (PAS), including registration screen, checking patient details are correct, tracking of case-notes.
• Ensure all letters and discharge summaries are copied to the appropriate professionals, including patients.
• Ensure efficient audit processes in place concerning correspondence to ensure quality levels maintained and rectify accordingly.
• Take minutes of meetings, circulating to relevant groups.
• Obtain information as requested by line manager.
• Attend appropriate training, meetings and education sessions when required.
• Work with managers to review working practices, ways of working and find solutions to problems.
• Work with managers to improve quality and range of services, with resources being managed according to agreed policies and procedures.
• Ensure all mandatory training is up to date and report accordingly.
• General office duties, including incoming and outgoing mail, e-mail, fax, photocopying. Participate in housekeeping of office environment.
• Make New and Follow up appointments

Person Specification

Qualifications

Essential

• Educated to GCSE/O Level standard/equivalent
• RSA/OCR Level II or equivalent
• Word Processing/Audio typing Skills
• Knowledge of medical terminology and secretarial procedures

Experience

Essential

• Excellent I.T. skills with knowledge and experience of all Microsoft office packages
• Experience working in an NHS office environment

Skills/Ability/Knowledge

Essential

• Excellent communication skills
• Able to use own initiative and respond to new challenges
• Self motivated and able to work with limited supervision
• Manage/prioritise own workload
• Ability to accurately maintain computerise and manual filing/documentation system
• Ability to work as part of a team
• Ability to manage difficult/sensitive situations
• Ability and willingness to undertake further training as required

Desirable

• Knowledge of internal PAS system
• Ability to supervise and motivate a team
• Time management skills
• Excellent interpersonal and influencing skills
• Understanding of Trust internal policies as appropriate

Qualities/Attributes

Essential

• Able to adopt flexible approach when required
• Ability to build and maintain good working relationships

Other

Essential

• Understanding of confidential nature of role and awareness of Data Protection Act

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Royal

Mount Vernon St

Liverpool

L7 8YE

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

In-patient services are provided between a 14-bed ACCU and a 36-bed Cardiology ward (ward 8). The Acute Cardiac Care Unit has a monitoring system. The Unit is run by the Consultant Cardiologists (1 in 9 rota, total of 6 weeks per year) who provide twice daily ward rounds with junior medical staff support.

Ward eight is covered on a week rotational basis by 1 Consultant. Each day on the ward, there will be an expectation of a 'board round' and physical review of new admissions and a shared list with a middle grade doctor and junior medical staff.

Person Specification

Qualifications

Essential

• MRCP (UK) or equivalent
• Full registration with the GMC and a licence to practise
• Entry on the GMC Specialist Register via: o CCT (proposed CCT date must be within 6 months) o CESR, or o European Community Rights
• Signed off / accredited for declared subspecialty interest

Desirable

• Higher research degree, or in the process of obtaining a higher research degree

Experience

Essential

• Wide experience in elective and emergency Cardiology in the UK up to the standard expected of CCT
• Evidence of practice at consultant, sub-consultant or senior SpR level for a reasonable period of time

Desirable

• Previous Fellowships or extended training

Skills

Essential

• Excellent communication skills
• Excellent interpersonal skills
• Expertise in a declared subspecialty field, in one of the following areas: o Heart Failure and Cardiac Devices, including pacing o Echocardiography (with TOE and/or Stress Echo accreditation) o Cardiovascular cross-sectional imaging (Cardiac CT and/or Cardiac MRI accreditation)

Desirable

• Organisational skills
• Teaching experience
• Leadership and service development
• Relevant experience in NHS organisation and undertaking audit

Other

Essential

• Research and publications relevant to the post
• Ability to lead and teach, relate to patients, relatives and other hospital staff, and work as part of a team
• A team player, able to flex to meet the needs of an expanding, improving department

Desirable

• Presentations at National and International Meetings

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Aintree

Lower Lane

Fazakerley

L9 7AL

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For a full description of the role, including an overview of the stroke and older people department and the detailed person specification for the post, please see the attached job description.

Person Specification

Qualifications

Essential

• MB ChB (or equivalent)
• MRCP (or equivalent)

Desirable

• Higher degree such as MD or PhD

Registration

Essential

• Full registration with the GMC and licence to practise (or eligible for)

Clinical Experience

Essential

• CCT in Acute Medicine or Geriatric Medicine and General Internal Medicine or in Neurology (or equivalent training) or within 6 months of attaining one at time of interview.
• Clinical experience in Acute Stroke

Desirable

• Evidence of continuing medical education in relation to stroke.
• Stroke, Acute and General Medicine experience across the specialties

Teaching & training Experience

Desirable

• Evidence of training & education (PGCE)
• Evidence of delivery of education, both undergraduate and postgraduate

Audit Experience

Desirable

• Proven track record in significant audit
• Publication of audit results

Research Experience

Desirable

• Involvement in research
• Publication of research

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Aintree Hospital

Lower Lane

Liverpool

L9 7AL

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Ensuring the rotas are covered. Allocation of work to Domestic assistants. Liaise with management to ensure there is a continuation of service in the event of major staff shortages. Priorities urgent requests.

Training of staff in basic job skills under the direction of Management.

Training of health and safety, including cascade training and the monthly toolbox training. Ensuring that the staff are complaint with the mandatory training including COSHH. Making arrangements for staff to attend training.

Tool box training. Ensure that staff are trained in the Toolbox training. Record the information on the appropriate documents on the computer. Get involved with the development of tool box training sheets.

Carry out staff appraisals.

Cooperates on matters of health and safety and ensures that all staff comply with current Health and safety practices.

Ensuring all staff carry out their duties to the required standard as determined by Management. Identify and resolve staff performance problems. Highlight issues with management.

Under the direction of management, authority to give informal disciplinary warnings.

Report any issues with staff that do not comply with Aintree values.

Maintaining Trust standards of hygiene at all times, including personal cleanliness, working practices.

Handling customer complaints in conjunction with Management. Completing all the relevant documentation.

Person Specification

Qualifications

Essential

• NVQ Level 3 in leadership (or equivalent experience)

Experience

Essential

• Previous experience at a supervisory level
• Previous experience of cleaning

Desirable

• Previous cleaning experience at a supervisory level within a healthcare environment
• Previous experience of cleaning within a healthcare environment

Knowledge

Essential

• An understanding of C.O.S.H.H. regulations
• Health and safety basic knowledge
• An understanding of the operating of cleaning machinery

Skills

Essential

• Excellent Communication skills
• Basic data inputting either manually or using a computer/tablet
• Basic numeracy and literacy skills
• Ability to work as part of a team
• Excellent organisation skills

Other

Essential

• Prepared to study for NVQ level 3 in leadership or similar
• Ability and willingness to undertake further training as necessary

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Liverpool Heart and chest hospital

Thomas Drive

Liverpool

L14 3PE

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Cleaning wards to high standards within the hospital.
• Adhering to infection control polices and procedures
• Flexibility required
• Cleaning experience essential
• Working within domestic services department at the Royal site.
• Cleaning to high standards
• Adhering to polices and produces
• Overtime is also regularly available

Person Specification

Qualifications

Essential

• GCSE/Equivalent

Knowledge

Essential

• A general understanding of why cleanliness in a patient/healthcare environment is important
• Health and safety basic knowledge

Skills

Essential

• Ability to work on own initiative
• Communication skills
• Basic numeracy and literacy skills
• Ability to work as part of a team

Experience

Essential

• Previous Domestic experience

Desirable

• Previous healthcare environment experience
• Previous use of cleaning machinery, floor polishing machinery
• Knowledge of colour coding systems

Other

Essential

• Willingness and ability to undertake further training as necessary

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Aintree University Hospital

Lower Lane

Liverpool

L9 7AL

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Womens NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

Person Specification

Education/Qualifications

Essential

• Educated to GCSE/O Level standard/equivalent
• RSA/OCR Level II or equivalent
• Word Processing/Audio typing Skills
• Knowledge of medical terminology and secretarial procedures

Experience

Essential

• Excellent I.T. skills with knowledge and experience of all Microsoft office packages
• Experience working in an NHS office environment

Skills/Ability/Knowledge

Essential

• Excellent communication skills
• Able to use own initiative and respond to new challenges
• Self motivated and able to work with limited supervision
• Manage/prioritise own workload
• Ability to accurately maintain computerise and manual filing/documentation system
• Ability to work as part of a team
• Ability to manage difficult/sensitive situations
• Ability and willingness to undertake further training as required

Desirable

• Knowledge of internal PAS system
• Ability to supervise and motivate a team
• Time management skills
• Excellent interpersonal and influencing skills
• Understanding of Trust internal policies as appropriate

Qualities/Attributes

Essential

• Able to adopt flexible approach when required
• Ability to build and maintain good working relationships

Other Requirements

Essential

• Understanding of confidential nature of role and awareness of Data Protection Act
• Current employee of a LAASP organisation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Dental Hospital

Pembroke Place

Liverpool

L3 5PS

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the detailed job description and main responsibilities for this vacancy within the job description attached

Person Specification

Experience

Essential

• Suitable work/life experience

Desirable

• Previous experience in a caring role

Qualifications

Essential

• Demonstrates a willingness and capability to undertake NVQ Level 2

Knowledge

Desirable

• Basic Computer Skills

Skills

Essential

• Ability to develop effective interpersonal relationships with colleagues in the Healthcare setting

Other

Essential

• Ability to communicate clearly in written & spoken word

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

The Royal Liverpool Hospital

Mount Vernon Street

Liverpool

L7 8YE

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Assist patients in meeting their hygiene needs and carry out all aspects of personal care and grooming (to include emptying catheter bags). Provision of patients toileting needs, ensuring privacy and dignity is maintained. Support of patients in managing incontinence. Measures patients fluid intake and output using fluid balance charts and reports information to Registered nurse Preparation and serving of patients meals, drinks and snacks. Assisting / feeding patients as necessary. Assist patients in completing menu forms and liaise with the Catering Department with regard to the number of meals needed. Reports patients dietary intake as indicated in the patients plan of care Carry out any movement and handling within the safe practice guidelines from mandatory training and in relation to the patients manual handling plan. Enable patients to maintain/improve their mobility by use of exercise and mobility appliances as directed by individual care plans. Assist in the prevention of pressure sore development as directed by the Registered nurse in conjunction with the patients plan of care. Obtaining specimens from patients for ward or laboratory testing. Escorting patients to clinical departments within the hospital Assist Registered Nurse in performing last offices. General observations of patients, reporting anything untoward to Registered

Person Specification

Qualifications

Essential

• Demonstrates a willingness & capability to undertake NVQ level 2

Experience

Essential

• Suitable work / life experience

Desirable

• Previous experience in a caring role

Knowledge

Desirable

• Basic Computer Skills

Skills

Essential

• Ability to develop effective interpersonal relationships with colleagues in the Healthcare setting

Other

Essential

• Ability to communicate clearly in written & spoken word

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Royal Liverpool Hospital

Mount Vernon Street

Liverpool

L7 8YE

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Duties and Responsibilities:

The duties and responsibilities listed below should be undertaken in accordance with the levels of competence as defined in the KSF outline for this post. In addition all staff are expected to act in accordance with the values and behaviours of the Trust

• Develop and maintain effective working relationships with clinicians, managers and others within department and Trust wide service users.
• Be the point of contact for all routine enquires facilitating communication and information flows, initiating and responding to correspondence and resolving enquiries.
• Organising incoming and outgoing mail both paper and electronic.
• Liaise with GPs/cancer services as appropriate.
• Liaise with patients and other consultants secretaries.
• Specifically assist the CNSs in coordinating care by tracking patient pathways and providing a point of access, including rapid re-entry into the system for those people identified as having urgent or specialist needs.
• Triage incoming calls, using a risk assessment framework and initiate appropriate response according to protocols and individual pathways,
• Using good communication skills, and appropriate tools and procedures, liaising as appropriate with the CNS when non routine and refer complex decisions to the team for assessment and review.
• Provide basic telephone advice and refer on or sign-post to other sources of support
• Any other appropriate task as allocated by the Clinical Nurse Specialists

Person Specification

Other

Essential

• Must be prepared to work across different hospital sites.

Qualifications

Essential

• Diploma level qualification or equivalent in relevant field/discipline
• GCSE English and Mathematics or equivalent
• ECDL or equivalent experience

Desirable

• Evidence of continued role development
• Willing to undertake Macmillan learning and development courses.
• Basic counselling
• NVQ in Care or similar

Experience

Essential

• Relevant Health or Social Care experience
• Experience of coaching/teaching patients and carers

Desirable

• Experience co-ordinating a patient workload.
• Previous medical secretarial experience

Knowledge

Essential

• Efficient in the use of Microsoft Word for Windows, Excel, Power Point, Outlook and internet
• Advanced knowledge of medical terminology
• Understanding of person-centred care

Desirable

• Awareness of Improving Outcomes; A Strategy for Cancer and other national cancer policies
• Knowledge of relevant cancer treatments, interventions and terminology
• Understanding of Cancer Support and its role across the UK

Skills

Essential

• Able to use own initiative and work without supervision
• Able to prioritise work and work of others.
• Possess excellent communication skills
• Effective organisation skills
• Ability to communicate both verbally and non-verbally on a daily basis with people at all levels.
• Good observation skills
• Practical problems solving skills
• Ability to work flexibly dependant on the needs of the service
• Tactful and diplomatic with the ability to ask sensitively about information needs
• Ability to retrieve information from a wide range of sources and in different formats

Desirable

• Able to use own initiative and work without supervision

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Aintree University Hospital

Lower Lane

Fazakerley, Liverpool

L9 7AL

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Type dictation from audio transcription of clinical correspondence anddocumentation.

Quality check documentation completed in clinical administration support.

Ensure appropriate follow up arrangements/investigations are in place. Liaise with personal medical secretary of speciality accordingly.

Complete any tertiary referrals to external Trusts and ensure these arecompleted on the PAS system. Keep track of referrals to ensure patient ispromptly reviewed. Check that follow up appointments are arranged inconjunction with patient pathway.

To answer the telephone promptly and politely, telephoning patients where appropriate using tact, discretion and empathy in all situations.Accurate use of patient information using the patient administration system (iPM) including registration screen, checking patient details are correct and tracking of case-notes.

Ensure all letters and discharge summaries are copied to the appropriate professionals, including patients.

Ensure efficient audit processes in place concerning correspondence toensure quality levels maintained and rectify accordingly.

Record and input data onto databases and systems as appropriate.

Person Specification

Qualifications

Essential

• Educated to GCSE/O Level standard/equivalent
• RSA/OCR Level II or equivalent
• Word Processing/Audio typing Skills
• Knowledge of medical terminology and secretarial procedures

Experience

Essential

• Excellent I.T. skills with knowledge and experience of all Microsoft office packages
• Experience working in an NHS office environment

Skills/ Knowledge

Essential

• Excellent communication skills
• Able to use own initiative and respond to new challenges
• Self motivated and able to work with limited supervision
• Manage/prioritise own workload
• Ability to accurately maintain computerise and manual filing/documentation system
• Ability to work as part of a team
• Ability to manage difficult/sensitive situations
• Ability and willingness to undertake further training as required
• Understanding of confidential nature of role and awareness of Data Protection Act

Desirable

• Knowledge of internal PAS system
• Ability to supervise and motivate a team
• Time management skills
• Excellent interpersonal and influencing skills
• Understanding of Trust internal policies as appropriate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Royal Liverpool Hospital

Mount Vernon Street

Liverpool

L7 8YE

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Working effectively as part of the Weight Management MDT.
• Developing and running specialist group programmes.
• Supervision and support of Assistant Practitioners and students.
• Clinical and dietetic assessment and review of patients in a 1:1 setting.
• Participating in research and audit.
• Keeping up to date with CPD and current issues in obesity management.
• Challenging weight stigma.

Person Specification

Experience

Essential

• Time management - able to prioritise work and keep to time in an outpatient setting

Desirable

• Clinical placements in a variety of different settings
• Experience of multi-disciplinary working

Skills

Essential

• Communication skills to effectively convey information both written and verbal
• Problem solving skills

Desirable

• IT skills

Qualifications

Essential

• BSc in Nutrition and Dietetics
• Current or pending registration with HCPC.
• Membership of BDA or equivalent professional indemnity.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Aintree

Lower Lane

Liverpool

L9 7AL

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To assist in the development of the departmental services and improveefficiency in recording the data on the ED iPM and Whiteboard systems on a daily basis.To assist Administration Manager in the completion of Allocate andthe department weekly Rotas.To monitor data input and produce statistics as required. To assist in a program of work sampling to achieve more accurate performance standards and instil a greater sense of responsibility in each employee.Initiate audit/validation of information from the ED iPM and Whiteboard systems.To ensure all clerical staff adhere to the Trust Behavioural Standards and are aware of the importance of their role in achievement of NHS TargetSupport clerical Team Leaders on day to day supervision of clerical staff within the ED reception area.To assist in the departmental induction program for each employee.To undertake data audits/validation on a daily basis.To ensure that all work is carried out in a safe manner with due regard to Health & Safety.To assist Administration Manager in the recruitment and selectionprocess.In the absence of the Administration Manager to complete staff variation lists for the clerical staff and ED Medical SecretariesTo assist in yearly appraisals.To prepare and deliver training programs on the agreed policies for operational procedures and systems procedures To participate in updating and maintaining all relevant operational policies and procedures documentation and to ensure its availability and usage via the Trusts Intranet service.Responsible for the training off all new staff in the department.

Person Specification

Qualifications

Essential

• Evidence of continuing development
• Significant database training
• General education to A level standard or equivalent

Experience

Essential

• Demonstrable experience of working at a similar level in specialist area
• Experience of managing staff and resources
• Significant knowledge and experience of data collection and analysis
• An understanding of data quality
• Demonstrate experience of working to deadlines

Desirable

• Previous NHS experience in an acute setting

Skills

Essential

• Excellent verbal and written communication skills
• Excellent presentation skills
• Good decision making and problem solving skills
• Ability to work to deadlines and control blocks of work
• Developed interpersonal skills with ability to form positive working relationships
• Ability to work to own initiative
• Ability to deliver services within allocated resources
• Innovative and responsive to change

Other

Essential

• Can do attitude with determination, resilience and ability to withstand pressure including demanding/conflicting priorities
• Able to work flexibly
• Willingness to undertake further training as and when required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Royal Liverpool Hospital

Mount Vernon Street

Liverpool

L7 8YE

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Liver transplantationA liver transplant clinic is held every week on a Tuesday afternoon. This is for the management ofpre and post transplant patients. 3 consultants cover this clinic. There are currently ~ 100 posttransplant patients being managed at the Royal.Every 6 weeks a consultant from Birmingham provides a satellite clinic. Patients are fully workedup at the Royal and presented at this clinic to the Birmingham team prior to formal presentation atthe Birmingham transplant MDT. Other local trusts have the opportunity to refer into this clinic.Between 15-20 patients are referred for transplantation each year. The successful candidatewould be expected to ensure patients are worked-up and presented in a thorough and timelymanner.Viral HepatitisCurrently ~ 500 patients are treated annually for HCV infection across the ODN. The Royal is thehost site for the Cheshire and Merseyside HCV ODN. All DAA patients discussed at a MDT in conjunction with infectious disease colleagues. There is a weekly complex viral hepatitis clinic withthe regional infectious disease department on Wednesday mornings.HBV is managed jointly with ID and on average a trainee would see 15-20 patients/ month.HCC ClinicA dedicated HCC clinic and service is jointly run by the Hepatology team along with interventionalradiology weekly affording experience in staging liver cancer and locoregional / transplant work up/ best supportive care management strategies.NASH intervention serviceA dedicated multi disciplinary NASH service benefiting from a joint diabetes clinic and healthtrainers manages the needs the NAFLD cohort at high risk for poor outcomes.Autoimmune liver diseaseThe Royal runs the regional PBC ODN hub for second line therapies and this includes a monthlyPBC MDT which discussed complex regional patients with PBC who are suitable for additionaltreatment.General HepatologyThere are currently 2 general hepatology clinics / week. These manage all aspects of liverdisease. Currently there are > 250 patients on the PBC data base, ~ 60 patients on the PSC database ~ 200 AIH on the data base all of which are under regular follow up in these clinics. Patientswith cirrhosis are also managed in these clinics in conjunction with a comprehensive automatedHCC surveillance program with > 600 cirrhotics registered.The hepatology ward has between 25-30 hepatology and HPB patients at anyone time. A largevolume of the ward based work is management of the complications of cirrhosis.Currently ~ 2-3 patients / month are managed with severe alcoholic hepatitis. In parallel with theFriday liver clinic there is a Medical Alcohol Clinic run by Dr Lynn Owens a noted nationalspecialist in management of alcohol addiction with particular emphasis in anti-addictionpharmacotherapy. A weekly session with a consultant psychiatrist is also available to assesspatients for alcohol related brain damage. There is a comprehensive alcohol team embeddedwithin the hepatology department.The hepatology unit has a close working relationship with ITU colleagues and in the last year ~5% / year of patients on the 18 bed ICU were patients with complications of liver disease theseinclude patients with hepato-renal syndrome which also benefit from the input from the regionalrenal unit based in the RoyalThe Royal acts as a tertiary centre for the management of PHTN bleeding an on average 20-25emergency TIPS are performed each year for variceal bleeding. With cases discussed a a portalhypertension MDT. The hepatology unit works closely with the Pancreatic Unit for themanagement of biliary and pancreatic benign and malignant MDTs. Cases are discussed atweekly benign and malignant MDT with the pancreatic team. Complex non-cirrhotic portalhypertension secondary to pancreatic pathology is also managed in the benign MDT.The Royal manages ~ 30 -40 new HCC /year; all patients are discussed in a weekly MDT andmanaged subsequently in a weekly HCC treatment clinic. There are close working relationshipwith the Professorial oncology clinic led by Prof Dan Palmer

Specialist clinics.There is a joint adolescent transition clinic which is held with colleagues from Alder Hey Childrenshospital.EndoscopyThere is extensive opportunity for a trainee to continue endoscopy training with particularemphasis on endoscopic portal hypertensive lists. Potential exposure to complex HPB endoscopywith 4 ERCP and 4 EUS lists per week may be accommodated. A hepatology SpR would beexpected to contribute to the UGI bleeding rota and will be supervised and trained until sufficientlyexperienced to perform this role.Time Table Below is an example of a current time-table for a clinic block of work whilst at the Royal, but this will be flexible and aimed to meet the trainees needs. Currently we are working in 4 week blocks of work to allow concentration of exposure to ward, all OP clinics and endoscopy lists to ensure a comprehensive training package.

Person Specification

Qualifications

Essential

• MB, ChB/MBBS
• Full registration with GMC
• MRCP (UK)

Other

Desirable

• Pursue Higher degree (Masters or MD)
• Evidence of Audit
• Evidence of presentation in Research Meeting
• Evidence of publications
• Vision For Fellowship

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Royal Liverpool Hospital

Mount Vernon Street

Liverpool

L7 8YE

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Supervise the performance of staff within the team to ensure that approved standard operating procedures are adhered to in the delivery of day to day cleaning of all areas of the Trust.

Ensure that the team operates at all times to highest standards of customer care safety and efficiency. and that cleaning operations are conducted properly and safely by members of the team in accordance with departmental standard operating procedures.

To cover all absences within the supervision team, completing all relevant documentation

To sanction domestic holidays, keeping to the agreed levels allowed perteam

Ensure all procedures are followed in regards to cleaning requests fromInfection control and the cleans are correctly documented (in light ofrecent events)

To attend all relevant/mandatory training courses even if its outside their normal shift times

To support all staff employed within the team and facilitate and deliver effective induction into the organisation and job specific training to deal with all aspects of their role ensuring that all members of the team are properly trained in the use of equipment and chemicals employed in the delivery of the service

Arrange short term absence cover to ensure all areas are covered.

To adjust on a short term basis daily service provision making changes to existing arrangements in event of staff absence or untoward incidences.

Liaise with service users and local managers over any issues which may interfere with correct service delivery, or concerns over service standards reporting any concerns to line management.

Complete regular Quality control checks as directed by the line managers, undertaking and facilitating remedial action where necessary

To arrange, plan and deliver specific cleaning to areas such as periodic tasks

To risk asses, arrange plan and control highly complex cleaning processes which require strict compliance to environmental control and health and safety operating procedures eg Hydrogen Peroxide Fogging

Conduct general risk assessments for new tasks or new areas and supply these to line managers

Report all accidents and defects with machinery or buildings using theappropriate reporting system

Regularly monitor and exercise control over the usage and storage of cleaning consumables, ensuring their safe and secure storage and requisition additional stocks as required

Complete departmental control procedures covering the use ofconsumables, staff deployment.

To be responsible for the operation of the team within strict financial parameters determined by the line manager. Providing explanation where required of variance from planned expenditure.

Conduct staff interviews which will include appraisal, sickness, bereavement, discipline and grievance. These duties will be conducted in accordance with the policies and procedures of the Trust but will require the post-holder to exercise tact and diplomacy. He/she will report concerns over individual staff performance to their line manager in accordance with Trust Policy.

Ensure the ongoing appraisal and personal development plans of staff within the team are maintained in accordance with Trust policy.

To demonstrate leadership at all times acting as a role model to motivate subordinate staff, leading by example, and maintaining high standards of personal hygiene and appearance.

The post-holder will support the management team for DomesticServices at the Trust

Person Specification

Qualifications

Essential

• NVQ Level 3 in leadership (or equivalent)

Experience

Essential

• Previous cleaning experience at a supervisory level
• Previous experience of cleaning

Desirable

• Previous cleaning experience at a supervisory level within a healthcare environment
• Previous experience of cleaning within a healthcare environment

Knowledge

Essential

• An understanding of C.O.S.H.H. regulations
• Health and safety basic knowledge
• An understanding of the operating of cleaning machinery

Skills

Essential

• Excellent Communication skills
• Basic data inputting either manually or using a computer/tablet
• Basic numeracy and literacy skills
• Ability to work as part of a team
• Excellent organisation skills

Other

Essential

• Prepared to study for NVQ level 3 in leadership
• Ability and willingness to undertake further training as necessary

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Aintree

Lower Lane

Liverpool

L9 7AL

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Although the jobs are primarily based in the unit advertised, you may be required to work anywhere within the catering department depending on the needs of the service. This could include the Royal site & Broadgreen. This could also include working in the patients kitchen.

IT skills are required for all positions as the Trust does mandatory training and yearly appraisals online.

Person Specification

Qualifications

Essential

• Level 2 food hygiene certificate Food Hygiene Certificate

Desirable

• Food/Hygience certificate

Experience

Essential

• Previous catering experience

Desirable

• Previous Industrial Catering experience
• Previous use of cleaning machinery, Dishwashing or pan washing machinery

Knowledge

Essential

• Numeracy and literacy skills
• Knowledge of Health & Safety
• Understanding of the importance of good food hygiene

Desirable

• Barista training
• Knowledge of cash till systems

Skills

Essential

• Communication skills
• Data inputting
• Team working skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Aintree site

Lower Lane

Liverpool

L9 7AL

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Improving quality and outcomes

• To be an integrated member of the breast screening team and wider service who actively initiates new, and contributes to existing, improving uptake projects (by the breast screening service or local partners), ensuring that a quality service is provided to allservice users.
• Focuses on reducing health inequalities by developing and contributing to interventions by the service and external partners to improve uptake of screening by groups vulnerable to non-participation.
• Actively supports the screening team and contributes to achieving key performance indicators.
• Actively engages with system partners to improve screening uptake, providing key knowledge of the screening programme.
• Uses evidence and learns from best practice across the region and further afield (including other screening programmes) to inform work.
• Continually maintains records to be able to produce timely quarterly Screening Uptake reports and end of year reports which contribute to the overall service annual report.

Breast Screening Programme Specific Priorities Key priorities for the Improving Uptake Officer in breast screening include;

• Ensuring Prior Notification Lists (PNL) are returned to the breast screening programme prior to individuals being invited for screening.The PNL is a way practices can notify the breast screening programme of any individualswho may require reasonable adjustments to support them to access screening or who may need to be excluded from the programme. Examples of individuals who may need reasonable adjustments includes those who have: o a severe mental illnesso a learning disability o are transgendero require an Interpreter o had a bilateral mastectomyo a physical disability Working directly with PCNs/GP practices, the Improving Screening Uptake Officer will;
• Ensure the target for the return of the PNL from all GP practices is achieved (achievable target 90%; acceptable target 80%).
• Liaise with the ICB Place Leads and other colleagues to access support with achieving PNL targets.
• Supporting GP Practices to improve breast screening uptake targeting the practices with the lowest uptake rates:Reducing unwarranted variation in screening is key to reducing health inequalities. In advance of a mobile screening unit moving to a new location/a new screening round, the Improving Screening Uptake Officer will:

• Identify and contact at least the 10 lowest performing GP practices prior to a screening round.
• Liaise with colleagues at Place, Local Authority or practice level to identify ways to improve uptake e.g. by sharing resources and tools included in the Care Coordinator Screening toolkit (below) and providing support to GP practices/community champions to engage with specific target groups (e.g. nonresponders, first timers, specific population groups) by sharing relevant resources.
• Establish and agree a process to monitor and evaluate the impact of interventions.
• All individuals with a learning disability to receive a pre-appointment telephone call.
• All Individuals to be offered a reasonable adjustments plan and easy read materials.
• Monitor the number of individuals with a learning disability who take up the offer of screening.
• Develop an easy read patient satisfaction survey for individuals with a learning disability this can be done in collaboration with other C&M and L&SC ImprovingUptake Officers.
• Develop an Improving Uptake Plan that outlines key pieces of work to be undertaken over the following 6-12 months. The plan should be developed with support and input from the Programme Manager and be shared with the Operational Group (which includes representatives from Local Authorities). Progress updates on the plan should be given at subsequent operationalmeetings.
• Produce the Screening Uptake Quarterly report (outlined in Reporting Schedule) to include: o Number and type of direct contact/engagement/interventions with external partners including GP practices, local authorities, ICB Place and third sector community groups and evidence the impact interventions have delivered.o Rationale for interventions based on programme data/insight work e.g. specific GP practice, non-responders or particular population group.o Evaluation of intervention e.g. Number of non-responders that have attended a subsequent appointment change in percentage uptake by GP practice.o Lessons learned from work that impacts on wider screening service development and improvement.Enabling patient and public involvement
• To act as a champion for patients and support them in decision-making about screening participation.
• To ensure all public and patient contact is of the highest professional standard.
• Engage with community groups to offer breast screening promotion/education and awareness sessions.Promoting equality and reducing inequalities
• To uphold Trust/organisation policies and principles on the promotion of equality.
• To create an inclusive working environment where diversity is valued, everyone can contribute, and ensure we meet our duty to uphold and promote equality.
• Implement the recommendations/learning from pilots from the NHS England North West Public Health team 2-year programme of work to improve uptake of screening by individuals with a learning disability. Developing an excellent organisation
• To ensure health, safety, and wellbeing of all staff within the department.
• To ensure compliance with all confidentiality and governance requirements within the department.
• The post holder will undertake any training required as relevant to the post.Project Management
• Work towards agreed performance objectives, actions and targets as contained in the improving uptake action plans, service plans and individual action plans.
• To collect patient data and input this as per information and governance protocols.
• To support evaluation and data processes as required by the screening programme.
• Analyse and report on data and utilise information to inform improving uptake initiatives.
• To participate in audits and research in aspects of improving uptake for breast screening as directed by the management team and present results.
• Organise events to promote the breast screening programme.Information and Communication Management Carry out timely and accurate information analysis and reporting on agreed areas of portfolio and present findings in an agreed manner. Develop and maintain databases required by the improving uptake role. Maintain administrative and information resources. To ensure that a wide range of national or approved material including links to onlineresources/leaflets in different formats ( e.g. Easy Read) and languages and other resources are available in the Breast Screening Department to support events. To facilitate effective engagement and communication between GP practices, local authorities and ICB Places and the general public across their specific geographical area. To attend Improving Uptake meetings / events and to feedback relevant information to the screening team. To attend monthly Programme and staff meetings to update the screening team with progress with activities. To contribute to the production, distribution, and collation of customer satisfaction questionnaires.
• Review national breast screening literature and update any local material relating to the project, to ensure the most up to date information is being communicated. Monitor the breast screening web pages on the Trust website in liaison with Management Team. Inform the Trust Communications team of any changes required. To source appropriate resources to support the breast screening improving uptake project. Under guidance from the Trust Communications team and the screening management team; use appropriate media for the promotion of the programme. Monitor commentsposted and reply (if appropriate) using pre agreed responses. Report any inappropriate comments to the Programme Manager/Head of Department.Planning and Organisation Under guidance from the Programme Manager, access site specific uptake data and demographic data to develop an understanding of the population groups not attending for screening and work with system partners i.e. Community groups/champions tounderstand the barriers that these population groups may face in accessing screening services. Implement a comprehensive improving uptake and communications plan raising awareness across communities/community groups serviced by the programme. Organise meetings or events and assist in the diary management requirements of individuals in connection with portfolio of work. To proactively contact service users and obtain an understanding as to the reasons why they have failed to attend for breast screening and implement interventions as appropriate to encourage the individual to engage. Support eligible individuals and where appropriate their family /carer to navigate through the breast screening pathway. To provide one to one education in-person or via telephone on the benefits of breast screening. Help the individual understand the information they are given, offering emotional support and rearranging appointments if necessary. To answer queries about screening, acquiring professional advice from screening colleagues in advance where needed. Demonstrate an awareness of the breast screening pathway and department protocols in supporting individuals. To manage own area and own time, working around group meetings outside of core hours as required. Working with public/health sector partners to plan and engage the voluntary, community and faith sector in promoting the uptake of the breast screening programme. To carry out other relevant activities appropriate to the post and adhere to levels of responsibility associated to said post.

Person Specification

Qualifications

Essential

• Degree or equivalent

Experience

Desirable

• Experience of work to improve health outcomes

Knowledge

Essential

• Knowledge of administrative procedures, project management or information analysis.
• Basic knowledge of project principles
• Knowledge of Microsoft Office including Word, Excel and Outlook.

Skills

Essential

• Skills for communication on complex information and administrative matters, requiring developed interpersonal and oral/ written communication skills.
• Has attention to detail, able to work accurately, identifying errors quickly and easily
• Has a planned and organised approach with an ability to prioritise their own workload to meet deadlines
• Project management skills.
• Skills for manipulating information
• Advanced keyboard skills, use of a range of software.
• Ability to work without supervision. Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines.