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EPR Digital NMAHP
Norfolk and Norwich University Hospital
North East England
GBP 49,387 - 56,515 per year
Registered Nurse/RN
Job summary Be at the Heart of One of the Biggest Transformations in Our History In just 10 months , James Paget University Hospitals NHS Foundation Trust (J...
4 day(s) ago
EPR Digital NMAHP
Norfolk and Norwich University Hospital
North East England
GBP 49,387 - 56,515 per year
Registered Nurse/RN
Job summary Be at the Heart of One of the Biggest Transformations in Our History In just 10 months , James Paget University Hospitals NHS Foundation Trust (J...
4 day(s) ago
EPR Change Agent
Norfolk and Norwich University Hospital
North East England
GBP 28,392 - 31,157 per year
Information Technology Specialist
Job summary In less than 10 months , we will go live with our new Electronic Patient Record (EPR) system; a transformational change that will improve how we...
4 day(s) ago
EPR Change Agent
Norfolk and Norwich University Hospital
North East England
GBP 28,392 - 31,157 per year
Information Technology Specialist
Job summary In less than 10 months , we will go live with our new Electronic Patient Record (EPR) system; a transformational change that will improve how we...
4 day(s) ago
Electrician (Electrical Craftsperson) + £3276.96 RRP gross per annum
Norfolk & Suffolk Foundation NHS Trust
North East England
GBP 28,392 - 31,157 per year
Grounds and Maintenance Worker
Job summary Electrician (Electrical Craftsperson) + £3276.96 RRP gross per annum A Recruitment & Retention Premia (RRP) payment of £3,276.96 gross per annum...
4 day(s) ago
Electrician (Electrical Craftsperson) + £3276.96 RRP gross per annum
Norfolk & Suffolk Foundation NHS Trust
North East England
GBP 28,392 - 31,157 per year
Grounds and Maintenance Worker
Job summary Electrician (Electrical Craftsperson) + £3276.96 RRP gross per annum A Recruitment & Retention Premia (RRP) payment of £3,276.96 gross per annum...
4 day(s) ago
Maintenance Assistant
Norfolk & Suffolk Foundation NHS Trust
North East England
GBP 25,760 - 27,476 per year
Grounds and Maintenance Worker
Job summary Norfolk & Suffolk NHS FoundationTrust (NSFT) are looking for a Maintenance Assistant to join our existing multi-disciplinary professional mainten...
4 day(s) ago
Maintenance Assistant
Norfolk & Suffolk Foundation NHS Trust
North East England
GBP 25,760 - 27,476 per year
Grounds and Maintenance Worker
Job summary Norfolk & Suffolk NHS FoundationTrust (NSFT) are looking for a Maintenance Assistant to join our existing multi-disciplinary professional mainten...
4 day(s) ago
AHP Clinical Team Lead - Inpatients
Norfolk & Suffolk Foundation NHS Trust
North East England
GBP 49,387 - 56,515 per year
Registered Nurse/RN
Job summary We are looking for an Occupational Therapist or Physiotherapist to lead our inpatient mental health team at Woodlands in Ipswich.
4 day(s) ago
AHP Clinical Team Lead - Inpatients
Norfolk & Suffolk Foundation NHS Trust
North East England
GBP 49,387 - 56,515 per year
Registered Nurse/RN
Job summary We are looking for an Occupational Therapist or Physiotherapist to lead our inpatient mental health team at Woodlands in Ipswich.
4 day(s) ago
Family and Systemic Psychotherapist
Norfolk & Suffolk Foundation NHS Trust
North East England
GBP 57,528 - 64,750 per year
Psychologist
Job summary 8a Family Therapist - Children and Young Peoples Eating Disorders Service This is an exciting opportunity to join a well-established & highly exp...
4 day(s) ago
Family and Systemic Psychotherapist
Norfolk & Suffolk Foundation NHS Trust
North East England
GBP 57,528 - 64,750 per year
Psychologist
Job summary 8a Family Therapist - Children and Young Peoples Eating Disorders Service This is an exciting opportunity to join a well-established & highly exp...
4 day(s) ago
Medical Secretary
James Paget University Hospitals NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Support Staff
Job summary 1 x 37.5 hours permanent post We have an exciting opportunity for a Band 3 Medical Secretary, within the Division of Surgery. This role is ideal...
4 day(s) ago
Medical Secretary
James Paget University Hospitals NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Support Staff
Job summary 1 x 37.5 hours permanent post We have an exciting opportunity for a Band 3 Medical Secretary, within the Division of Surgery. This role is ideal...
4 day(s) ago
Clinical Support Team Administrator
Norfolk & Suffolk Foundation NHS Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary Do you have excellent communications skills and a keen eye for detail?
4 day(s) ago
Clinical Support Team Administrator
Norfolk & Suffolk Foundation NHS Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary Do you have excellent communications skills and a keen eye for detail?
4 day(s) ago
Electrician (Electrical Craftsperson) + £3276.96 RRP gross per annum
Norfolk & Suffolk Foundation NHS Trust
North East England
GBP 28,392 - 31,157 per year
Grounds and Maintenance Worker
Job summary Electrician (Electrical Craftsperson) + £3276.96 RRP gross per annum A Recruitment & Retention Premia (RRP) payment of £3,276.96 gross per annum...
4 day(s) ago
Electrician (Electrical Craftsperson) + £3276.96 RRP gross per annum
Norfolk & Suffolk Foundation NHS Trust
North East England
GBP 28,392 - 31,157 per year
Grounds and Maintenance Worker
Job summary Electrician (Electrical Craftsperson) + £3276.96 RRP gross per annum A Recruitment & Retention Premia (RRP) payment of £3,276.96 gross per annum...
4 day(s) ago
Plumbing & Heating Engineer (Mechanical Craftsperson)+ RRP £3,276.96
Norfolk & Suffolk Foundation NHS Trust
North East England
GBP 28,392 - 31,157 per year
Grounds and Maintenance Worker
Job summary Plumber / Heating Engineer (Mechanical Craftsperson) - Suffolk Based at Lowestoft.
4 day(s) ago
Plumbing & Heating Engineer (Mechanical Craftsperson)+ RRP £3,276.96
Norfolk & Suffolk Foundation NHS Trust
North East England
GBP 28,392 - 31,157 per year
Grounds and Maintenance Worker
Job summary Plumber / Heating Engineer (Mechanical Craftsperson) - Suffolk Based at Lowestoft.
4 day(s) ago
Plumbing & Heating Engineer (Mechanical Craftsperson)+ RRP £3,276.96
Norfolk & Suffolk Foundation NHS Trust
North East England
GBP 28,392 - 31,157 per year
Grounds and Maintenance Worker
Job summary Norfolk & Suffolk NHS Foundation Trust (NSFT) are looking for a skilled Plumber/Heating Engineer to join our existing multi-disciplinary professi...
4 day(s) ago
Plumbing & Heating Engineer (Mechanical Craftsperson)+ RRP £3,276.96
Norfolk & Suffolk Foundation NHS Trust
North East England
GBP 28,392 - 31,157 per year
Grounds and Maintenance Worker
Job summary Norfolk & Suffolk NHS Foundation Trust (NSFT) are looking for a skilled Plumber/Heating Engineer to join our existing multi-disciplinary professi...
4 day(s) ago
Plumbing & Heating Engineer (Mechanical Craftsperson)+ RRP £3,276.96
Norfolk & Suffolk Foundation NHS Trust
North East England
GBP 28,392 - 31,157 per year
Grounds and Maintenance Worker
Job summary Plumber / Heating Engineer (Mechanical Craftsperson) - Suffolk Based at Bury St Edmunds Norfolk & Suffolk NHS Foundation Trust (NSFT) are looking...
4 day(s) ago
Plumbing & Heating Engineer (Mechanical Craftsperson)+ RRP £3,276.96
Norfolk & Suffolk Foundation NHS Trust
North East England
GBP 28,392 - 31,157 per year
Grounds and Maintenance Worker
Job summary Plumber / Heating Engineer (Mechanical Craftsperson) - Suffolk Based at Bury St Edmunds Norfolk & Suffolk NHS Foundation Trust (NSFT) are looking...
4 day(s) ago
Nurse Practitioner
Lawns Medical Practice
North East England
Nurse Practitioner
Job summary We are currently looking for a part time nurse practitioner to join our friendly team.
4 day(s) ago
Nurse Practitioner
Lawns Medical Practice
North East England
Nurse Practitioner
Job summary We are currently looking for a part time nurse practitioner to join our friendly team.
4 day(s) ago
PCN Development Manager
Primary Care Careers
North East England
GBP 0 - 50,000 per year
Health Service Manager/Administrator
Job summary Kings Lynn PCN are looking for a PCN development manager, on a full-time basis, to work from their Kings Lynn Health Hub.
7 day(s) ago
PCN Development Manager
Primary Care Careers
North East England
GBP 0 - 50,000 per year
Health Service Manager/Administrator
Job summary Kings Lynn PCN are looking for a PCN development manager, on a full-time basis, to work from their Kings Lynn Health Hub.
7 day(s) ago
Deputy Head of Resource Planning
East of England Ambulance Service
North East England
GBP 57,528 - 64,750 per year
Health Service Manager/Administrator
Job summary The Deputy Head of Resource Planning is a senior leadership role within the Planning Directorate, responsible for leading the Trust's operational...
7 day(s) ago
Deputy Head of Resource Planning
East of England Ambulance Service
North East England
GBP 57,528 - 64,750 per year
Health Service Manager/Administrator
Job summary The Deputy Head of Resource Planning is a senior leadership role within the Planning Directorate, responsible for leading the Trust's operational...
7 day(s) ago
Trusts & Foundations Manager
Primary Care Careers
North East England
GBP 0 - 41,000 per year
Health Worker
Job summary East Anglia's Children's Hospices (EACH) is looking to recruit a trusts & foundations manager to join us for 30 hours per week, worked as 4 days...
7 day(s) ago
Trusts & Foundations Manager
Primary Care Careers
North East England
GBP 0 - 41,000 per year
Health Worker
Job summary East Anglia's Children's Hospices (EACH) is looking to recruit a trusts & foundations manager to join us for 30 hours per week, worked as 4 days...
7 day(s) ago
Advanced Nurse Practitioner
Primary Care Careers
North East England
GBP 0 - 7 per year
Nurse Practitioner
Job summary Botesdale Health Centre are keen to welcome an experienced Advanced Nurse Practitioner to their team on a part-time basis for 28.
7 day(s) ago
Advanced Nurse Practitioner
Primary Care Careers
North East England
GBP 0 - 7 per year
Nurse Practitioner
Job summary Botesdale Health Centre are keen to welcome an experienced Advanced Nurse Practitioner to their team on a part-time basis for 28.
7 day(s) ago
Practice Nurse
Elmham Group of Surgeries
North East England
Nurse Practitioner
Job summary An exciting opportunity has arisen for an experienced and enthusiastic Practice Nurse to join Elmham Group of Practices on a 12-month fixed-term...
7 day(s) ago
Practice Nurse
Elmham Group of Surgeries
North East England
Nurse Practitioner
Job summary An exciting opportunity has arisen for an experienced and enthusiastic Practice Nurse to join Elmham Group of Practices on a 12-month fixed-term...
7 day(s) ago
Specialist Doctor - Ophthalmology (1 year fixed term)
The Queen Elizabeth Hospital King's Lynn NHSFT
North East England
GBP 104,401 - 115,341 per year
Laboratory Technician
Job summary An opportunity has arisen for a Specialist Doctor to join our Ophthalmology team.
7 day(s) ago
Specialist Doctor - Ophthalmology (1 year fixed term)
The Queen Elizabeth Hospital King's Lynn NHSFT
North East England
GBP 104,401 - 115,341 per year
Laboratory Technician
Job summary An opportunity has arisen for a Specialist Doctor to join our Ophthalmology team.
7 day(s) ago
Consultant Ophthalmologist (Fixed Term)
The Queen Elizabeth Hospital King's Lynn NHSFT
North East England
GBP 113,565 - 150,569 per year
Medical Specialist
Job summary An opportunity has arisen for a Consultant to join our Ophthalmology team with a subspecialist interest in urgent care pathways desirable.
7 day(s) ago
Consultant Ophthalmologist (Fixed Term)
The Queen Elizabeth Hospital King's Lynn NHSFT
North East England
GBP 113,565 - 150,569 per year
Medical Specialist
Job summary An opportunity has arisen for a Consultant to join our Ophthalmology team with a subspecialist interest in urgent care pathways desirable.
7 day(s) ago
Oral Health Improvement Practitioner (Dental Nurse)
Community Dental Services CIC
North East England
GBP 28,392 - 31,157 per year
Dental Therapist
Job summary Oral Health Improvement Practitioner (Dental Nurse) Norfolk and Remote/Hybrid Working Permanent, Part Time Hours: 22.
7 day(s) ago
Oral Health Improvement Practitioner (Dental Nurse)
Community Dental Services CIC
North East England
GBP 28,392 - 31,157 per year
Dental Therapist
Job summary Oral Health Improvement Practitioner (Dental Nurse) Norfolk and Remote/Hybrid Working Permanent, Part Time Hours: 22.
7 day(s) ago
NHS 111 Health Advisor
Integrated Care 24 Ltd
North East England
GBP 0 - 24,929 per year
Health Worker
Job summary The Role Be the calm voice people turn to when they need help most.
7 day(s) ago
NHS 111 Health Advisor
Integrated Care 24 Ltd
North East England
GBP 0 - 24,929 per year
Health Worker
Job summary The Role Be the calm voice people turn to when they need help most.
7 day(s) ago
Medical Secretary
Norfolk Primary Care C.I.C.
North East England
GBP 0 - 14,911 per year
Support Staff
Job summary Unfortunately NPC does not hold a license for Visa Sponsorship and cannot progress any applications for candidates without the right to work in t...
7 day(s) ago
Medical Secretary
Norfolk Primary Care C.I.C.
North East England
GBP 0 - 14,911 per year
Support Staff
Job summary Unfortunately NPC does not hold a license for Visa Sponsorship and cannot progress any applications for candidates without the right to work in t...
7 day(s) ago
Pharmacy Technician
Botesdale Health Centre
North East England
Pharmacist
Job summary We are looking for a professional, conscientious and highly effective Pharmacy Technician to join our friendly team in Botesdale.
7 day(s) ago
Pharmacy Technician
Botesdale Health Centre
North East England
Pharmacist
Job summary We are looking for a professional, conscientious and highly effective Pharmacy Technician to join our friendly team in Botesdale.
7 day(s) ago
Administrator
Norfolk Primary Care C.I.C.
North East England
GBP 0 - 24,852 per year
Information Technology Specialist
Job summary Unfortunately NPC does not hold a license for Visa Sponsorship and cannot progress any applications for candidates without the right to work in t...
7 day(s) ago
Administrator
Norfolk Primary Care C.I.C.
North East England
GBP 0 - 24,852 per year
Information Technology Specialist
Job summary Unfortunately NPC does not hold a license for Visa Sponsorship and cannot progress any applications for candidates without the right to work in t...
7 day(s) ago
EPR Digital NMAHP
Norfolk and Norwich University Hospital View all jobs
Posted 4 day(s) ago
Reference: 2369032
Job summary
Be at the Heart of One of the Biggest Transformations in Our History
In just 10 months, James Paget University Hospitals NHS Foundation Trust (JPUH) will go live with a new Electronic Patient Record (EPR) system as part of the Norfolk and Waveney University Hospitals Group (NWUHG) programme. This is a once-in-a-generation transformation that will fundamentally change how we deliver care, support our staff, and improve outcomes for our patients.
We're looking for an energetic, influential and experienced NMAHP (Nursing, Midwifery and Allied Health Professional) who can inspire people, build momentum and drive clinical engagement across the organisation during this critical phase of the programme.
Ideally, you'll already know JPUH AND our people, services and culture. You'll understand how change is experienced on the frontline and have the credibility and leadership skills to help our teams embrace one of the most significant digital transformations the Trust has ever undertaken.
This an exciting secondment or fixed term opportunity which will expose you to a huge transformation programme. As the EPR NMAHP for JPUH, you will collaborate with the other NMAHPs on the programme, playing a pivotal leadership role in ensuring our organisation is ready for go-live.
If you're looking for a role where you can make a real difference, influence change at scale and be part of a programme that will shape the future of healthcare across Norfolk and Waveney, we'd love to hear from you.
Main duties of the job
Drive engagement and readiness activities across clinical services
Work in partnership with the Clinical Change Team to embed new ways of working
Build strong relationships with senior leaders, managers and frontline teams
Identify and address areas of resistance, risk and readiness gaps
Champion effective communication and stakeholder engagement
Support operational teams through the transition to the new EPR
Contribute to organisational readiness, training adoption and go-live preparation
Help ensure a safe, confident and successful deployment
We're seeking someone who:
Is a strong clinical advocate with experience of leading organisational change
Has excellent engagement, communication and influencing skills
Can inspire others and create enthusiasm around complex transformation programmes
Is comfortable working in a fast-paced environment with demanding timelines
Understands healthcare operations and the challenges faced by frontline teams
Can work collaboratively across organisational boundaries and professional groups
Brings energy, resilience and a relentless focus on delivery
Most importantly, we're looking for someone who is passionate about people and understands that successful digital transformation is fundamentally about changing behaviours, adopting new ways of working and supporting colleagues through change.
About us
The James Paget University Hospital is a vibrant university hospital providing the best possible care to the people of east Norfolk and north Suffolk.
Situated between two popular holiday destinations, and with a steadily increasing local population of over 230,000, the JPUH is the largest local employer in the area with over 3000 staff.
Our priority is ensuring that patients always come first and remain at the heart of everything we do. We focus on high quality, safe and compassionate care, supporting our growing elderly population and developing closer links with our health, social and educational partners. Listening to patients and carers so that we understand what matters, what works well and what we need to do to improve is also very important to us.
We offer onsite parking, and a busy bees nursery on site.Several local nurseries also within local radius
About the Programme The Norfolk and Waveney University Hospitals Group is implementing a shared Electronic Patient Record across three acute trusts:
James Paget University Hospitals NHS Foundation Trust, JPUH
Norfolk and Norwich University Hospitals NHS Foundation Trust, NNUH
The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust, QEH
This major investment will create a more connected, digital and patient-centred healthcare system, improving safety, quality, efficiency and the experience of both patients and staff.
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,387 to £56,515 a year pa pro rata
Contract
Fixed term
Duration
9 months
Working pattern
Full-time, Part-time, Job share
Reference number
234-26-EPR-NMAHP-JPUH
Job locations
James Paget University Hospital
Lowestoft Road
Great Yarmouth
NR31 6LA
United Kingdom
Job description
Job responsibilities
- This is a unique opportunity to contribute your skills and expertise to create a meaningful impact on the health and well-being of individuals throughout Norfolk and Waveney.
- Be part of an active multi-disciplinary Change Team.
- Support staff during one of the biggest transformation Programmes.
- Working closely with the Clinical Change Team, Programme Leadership and key stakeholders across the Trust, creating enthusiasm, understanding and readiness at every level of the organisation. This role is not about simply managing plans and actions. It's about winning hearts and minds, building confidence, overcoming barriers, and ensuring our people feel prepared and supported as we approach one of the most important milestones in the Trust's digital journey.
- This role offers a unique opportunity to leave a lasting legacy by helping to deliver a transformation that will benefit patients, staff and services for years to come.
-
The Norfolk and Waveney University Hospitals Group is implementing a shared Electronic Patient Record across three acute trusts:
James Paget University Hospitals NHS Foundation Trust (JPUH)
Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH)
The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust (QEH)
Job description
Job responsibilities
- This is a unique opportunity to contribute your skills and expertise to create a meaningful impact on the health and well-being of individuals throughout Norfolk and Waveney.
- Be part of an active multi-disciplinary Change Team.
- Support staff during one of the biggest transformation Programmes.
- Working closely with the Clinical Change Team, Programme Leadership and key stakeholders across the Trust, creating enthusiasm, understanding and readiness at every level of the organisation. This role is not about simply managing plans and actions. It's about winning hearts and minds, building confidence, overcoming barriers, and ensuring our people feel prepared and supported as we approach one of the most important milestones in the Trust's digital journey.
- This role offers a unique opportunity to leave a lasting legacy by helping to deliver a transformation that will benefit patients, staff and services for years to come.
-
The Norfolk and Waveney University Hospitals Group is implementing a shared Electronic Patient Record across three acute trusts:
James Paget University Hospitals NHS Foundation Trust (JPUH)
Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH)
The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust (QEH)
Person Specification
Qualifications
Essential
- Registered Nurse, Midwife, or Allied Health Professional with current registration with the appropriate professional body (e.g. NMC or HCPC)
- Educated at degree level in a health-related subject or equivalent experience
Desirable
- Quality Improvement Certification
- PRINCE 2 or equivalent
- Change Management qualification or equivalent
- Formal leadership and management training
- Continuing professional development and reflective profile
Experience
Essential
- Extensive Management and Leadership experience within the NHS or similar
- Significant experience in leading organisational change and introducing safer ways of working.
- Experience in delivering and implementing change.
- Recent clinical experience and experience of daily operational working in a service setting
- Experience of managing staff from different professional backgrounds
Desirable
- Knowledge and Experience of working with Quality Improvement Methodologies and Cost Improvement plans.
- Significant experience of implementing Trust wide Digital Health Systems
- Knowledge and experience of DCB0129 and DCB0160 standards
Skills
Essential
- Personal resilience and determination to make a tangible contribution to healthcare
- Excellent written and verbal communication skills and ability to communicate at all levels
- Strong proven administrative and organisational skills
- Able to create correspondence and devise visual presentations requiring accurate use of English
- Ability to analyse complex data and problem solve
- Ability to plan, prioritise and organise own workload effectively
- Self-motivated and ability to work without supervision
- Ability to work under pressure and deliver high quality and accurate work to tight deadlines
- Excellent standard of documentation and record keeping
- Ability to prioritise and deliver high quality and accurate work to tight deadlines
- Ability to lead, motivate and encourage others in a team and handle staff issues with a firm but tactful approach
- Ability to work within established procedures & guidelines
- Ability to participate and work within a changing and demanding environment
- Ability to demonstrate initiative
- A high level of diplomacy and a non-judgemental attitude
- Ability to multitask and deal with frequent interruptions and interventions when carrying out complex tasks
Attitute
Essential
- Effective role model, demonstrating the Collaborative's values of; QEHKL's Living our values NNUH's PRIDE values JPUH's CARER Values
Person Specification
Qualifications
Essential
- Registered Nurse, Midwife, or Allied Health Professional with current registration with the appropriate professional body (e.g. NMC or HCPC)
- Educated at degree level in a health-related subject or equivalent experience
Desirable
- Quality Improvement Certification
- PRINCE 2 or equivalent
- Change Management qualification or equivalent
- Formal leadership and management training
- Continuing professional development and reflective profile
Experience
Essential
- Extensive Management and Leadership experience within the NHS or similar
- Significant experience in leading organisational change and introducing safer ways of working.
- Experience in delivering and implementing change.
- Recent clinical experience and experience of daily operational working in a service setting
- Experience of managing staff from different professional backgrounds
Desirable
- Knowledge and Experience of working with Quality Improvement Methodologies and Cost Improvement plans.
- Significant experience of implementing Trust wide Digital Health Systems
- Knowledge and experience of DCB0129 and DCB0160 standards
Skills
Essential
- Personal resilience and determination to make a tangible contribution to healthcare
- Excellent written and verbal communication skills and ability to communicate at all levels
- Strong proven administrative and organisational skills
- Able to create correspondence and devise visual presentations requiring accurate use of English
- Ability to analyse complex data and problem solve
- Ability to plan, prioritise and organise own workload effectively
- Self-motivated and ability to work without supervision
- Ability to work under pressure and deliver high quality and accurate work to tight deadlines
- Excellent standard of documentation and record keeping
- Ability to prioritise and deliver high quality and accurate work to tight deadlines
- Ability to lead, motivate and encourage others in a team and handle staff issues with a firm but tactful approach
- Ability to work within established procedures & guidelines
- Ability to participate and work within a changing and demanding environment
- Ability to demonstrate initiative
- A high level of diplomacy and a non-judgemental attitude
- Ability to multitask and deal with frequent interruptions and interventions when carrying out complex tasks
Attitute
Essential
- Effective role model, demonstrating the Collaborative's values of; QEHKL's Living our values NNUH's PRIDE values JPUH's CARER Values
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Norfolk and Norwich University Hospital
Address
James Paget University Hospital
Lowestoft Road
Great Yarmouth
NR31 6LA
United Kingdom
Employer's website
https://www.nnuh.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Norfolk and Norwich University Hospital
Address
James Paget University Hospital
Lowestoft Road
Great Yarmouth
NR31 6LA
United Kingdom
Employer's website
https://www.nnuh.nhs.uk/ (Opens in a new tab)
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EPR Change Agent
Norfolk and Norwich University Hospital View all jobs
Posted 4 day(s) ago
Reference: 2369031
Job summary
In less than10 months, we will go live with our new Electronic Patient Record (EPR) system; a transformational change that will improve how we deliver care, communicate across teams, and support our patients and staff every day.
To help make this happen, we are looking for enthusiastic, motivated and approachable individuals to join our growing EPR Change Team as Change Agents.
About the Programme
The Norfolk and Waveney University Hospitals Group is implementing a shared Electronic Patient Record across three acute trusts:
James Paget University Hospitals NHS Foundation Trust (JPUH)
Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH)
The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust (QEH)
This major investment will create a more connected, digital and patient-centred healthcare system, improving safety, quality, efficiency and the experience of both patients and staff.
Why This Role Matters
Successful digital transformation isn't just about technology. It's about people.
As a Change Agent, you'll help colleagues understand what's changing, why it matters, and how it will improve the care we provide. Your support, enthusiasm and engagement will play a vital role in helping our organisation achieve a successful EPR implementation.
If you're passionate about supporting others, improving services and being part of an exciting journey of transformation, we'd love to hear from you.
Main duties of the job
What You'll Be Doing
As a Change Agent, you will:
- Support the delivery of change and engagement activities across the Trust
- Work under the guidance of the EPR Change Leads to promote understanding and adoption of the new EPR system
- Act as a friendly and approachable point of contact for staff
- Help gather feedback, concerns and ideas from colleagues and feed these into the programme team
- Support workshops, engagement events and awareness sessions
- Encourage colleagues to participate in readiness activities and training
- Help identify areas where additional support may be needed
- Champion positive change and the benefits of EPR across teams and departments
- Support staff throughout the transition to our new Electronic Patient Record
What We're Looking For
We're looking for individuals who:
- Are enthusiastic and positive about improving services for patients and staff
- Enjoy working and communicating with a wide range of people
- Are confident, approachable and supportive
- Have good organisational and interpersonal skills
- Are keen to learn and develop new skills
- Can work collaboratively as part of a multidisciplinary team
- Want to play an active role in helping colleagues navigate change
Previous change management experience is not essential. What matters most is your ability to engage with people, build relationships and bring energy and enthusiasm to the role.
About us
The James Paget University Hospital is a vibrant university hospital providing the best possible care to the people of east Norfolk and north Suffolk.
Situated between two popular holiday destinations, and with a steadily increasing local population of over 230,000, the JPUH is the largest local employer in the area with over 3000 staff.
Our priority is ensuring that patients always come first and remain at the heart of everything we do. We focus on high quality, safe and compassionate care, supporting our growing elderly population and developing closer links with our health, social and educational partners. Listening to patients and carers so that we understand what matters, what works well and what we need to do to improve is also very important to us.
We offer onsite parking, and a busy bees nursery on site. Several local nurseries also within local radius
About the Programme The Norfolk and Waveney University Hospitals Group is implementing a shared Electronic Patient Record across three acute trusts:
James Paget University Hospitals NHS Foundation Trust, JPUH
Norfolk and Norwich University Hospitals NHS Foundation Trust, NNUH
The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust, QEH
This major investment will create a more connected, digital and patient-centred healthcare system, improving safety, quality, efficiency and the experience of both patients and staff.
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year pa pro rata
Contract
Fixed term
Duration
9 months
Working pattern
Full-time
Reference number
234-26-EPR-CA-JPUH
Job locations
James Paget University Hospital
Lowestoft Road
Great Yarmouth
NR31 6LA
United Kingdom
Job description
Job responsibilities
What You'll Gain
This role offers a unique opportunity to:
Make a Real Difference
Contribute to a programme that will shape healthcare delivery across Norfolk and Waveney and improve experiences for both patients and staff.
Be Part of a Dynamic Team
Join an innovative and supportive multidisciplinary Change Team working on one of the NHS's largest transformation programmes.
Develop New Skills- we will invest in you; you will gain a qualification in Change management Foundation and Practitioner level accredited by APMG
Gain valuable experience in organisational change, engagement, service improvement, digital transformation and programme delivery.
Support Colleagues Through Change
Help staff prepare for and adapt to one of the biggest changes the Trust has undertaken, ensuring they feel supported every step of the way.
Why Join Us?
- As a Change Agent, you will become part of a passionate and supportive team helping colleagues prepare for new ways of working. You'll work closely with our Change Leads, Clinical Change Team and frontline services to ensure staff feel informed, engaged and confident ahead of EPR go-live.
- This role is ideal for someone who enjoys working with people, is a confident communicator, and is enthusiastic about supporting positive change.
- Most importantly, you'll be helping to deliver improvements that will benefit both patients and staff for years to come.
Job description
Job responsibilities
What You'll Gain
This role offers a unique opportunity to:
Make a Real Difference
Contribute to a programme that will shape healthcare delivery across Norfolk and Waveney and improve experiences for both patients and staff.
Be Part of a Dynamic Team
Join an innovative and supportive multidisciplinary Change Team working on one of the NHS's largest transformation programmes.
Develop New Skills- we will invest in you; you will gain a qualification in Change management Foundation and Practitioner level accredited by APMG
Gain valuable experience in organisational change, engagement, service improvement, digital transformation and programme delivery.
Support Colleagues Through Change
Help staff prepare for and adapt to one of the biggest changes the Trust has undertaken, ensuring they feel supported every step of the way.
Why Join Us?
- As a Change Agent, you will become part of a passionate and supportive team helping colleagues prepare for new ways of working. You'll work closely with our Change Leads, Clinical Change Team and frontline services to ensure staff feel informed, engaged and confident ahead of EPR go-live.
- This role is ideal for someone who enjoys working with people, is a confident communicator, and is enthusiastic about supporting positive change.
- Most importantly, you'll be helping to deliver improvements that will benefit both patients and staff for years to come.
Person Specification
Qualifications
Essential
- Good standard of general education (GCSE level or equivalent minimum)
- Good knowledge of MS Office applications including Word, Excel and Outlook
Desirable
- RSA level 3/ NVQ level 3 or equivalent
- NVQ or equivalent in a health related subject
- Quality Improvement experience
- PRINCE 2 or equivalent foundation
- Change management foundation / experience
Experience
Essential
- Experience within the NHS or similar
- Experience in a customer facing/patient facing environment
- Experience of working within a complex organisation
Desirable
- Some experience in change management
- Some experience in project management
Skills
Essential
- Excellent written and verbal communication skills and ability to communicate at all levels
- Excellent interpersonal skills
- Able to create correspondence and devise visual presentations requiring accurate use of English
- Ability to analyse complex data and problem solve
- Good organisational and administrative skills
- Ability to plan, prioritise and organise own workload effectively
- Self-motivated and ability to work with minimal supervision
Attitude
Essential
- Effective role model, demonstrating the Collaborative's values of; QEHKL's Living our values NNUH's PRIDE values JPUH's CARER Values
Person Specification
Qualifications
Essential
- Good standard of general education (GCSE level or equivalent minimum)
- Good knowledge of MS Office applications including Word, Excel and Outlook
Desirable
- RSA level 3/ NVQ level 3 or equivalent
- NVQ or equivalent in a health related subject
- Quality Improvement experience
- PRINCE 2 or equivalent foundation
- Change management foundation / experience
Experience
Essential
- Experience within the NHS or similar
- Experience in a customer facing/patient facing environment
- Experience of working within a complex organisation
Desirable
- Some experience in change management
- Some experience in project management
Skills
Essential
- Excellent written and verbal communication skills and ability to communicate at all levels
- Excellent interpersonal skills
- Able to create correspondence and devise visual presentations requiring accurate use of English
- Ability to analyse complex data and problem solve
- Good organisational and administrative skills
- Ability to plan, prioritise and organise own workload effectively
- Self-motivated and ability to work with minimal supervision
Attitude
Essential
- Effective role model, demonstrating the Collaborative's values of; QEHKL's Living our values NNUH's PRIDE values JPUH's CARER Values
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Norfolk and Norwich University Hospital
Address
James Paget University Hospital
Lowestoft Road
Great Yarmouth
NR31 6LA
United Kingdom
Employer's website
https://www.nnuh.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Norfolk and Norwich University Hospital
Address
James Paget University Hospital
Lowestoft Road
Great Yarmouth
NR31 6LA
United Kingdom
Employer's website
https://www.nnuh.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Electrician (Electrical Craftsperson) + £3276.96 RRP gross per annum
Norfolk & Suffolk Foundation NHS Trust View all jobs
Posted 4 day(s) ago
Reference: 2369002
Job summary
Electrician (Electrical Craftsperson) + £3276.96 RRP gross per annum
A Recruitment & Retention Premia (RRP) payment of £3,276.96 gross per annum pro rata applies to this position in addition to annual salary
Norfolk & Suffolk NHS Foundation Trust (NSFT) are looking for a skilled Electrician to join our existing multi-disciplinary professional maintenance team in providing a safe environment for all service users, staff and visitors across our Suffolk & Norfolk sites being based in Norwich
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing our experiences and learning from each other.
Main duties of the job
The successful candidate would be flexible, enthusiastic, self-motivated and confident in being part of a team that provides a comprehensive maintenance service in a unique varied environment.
Duties & Responsibilities Associated with this role include but are not limited to:
- Providing a comprehensive service to include all aspects of planned, routine and reactive maintenance
- The repair and maintenance a wide rangeof electrical services and equipment on site
- Fault finding and diagnosis
- Routine inspections to ensure our estate is safe and fullycompliant
- Ensuring all work is performed in accordance with the requirements of Health & Safety and other relevant legislation
- You will be required to participate as a member of the On-Call Team providing an emergency out of hours service on a rotational basis
About us
Benefits included with this role are:-
- a Recruitment & Retention Premia (RRP) payment of £3,276.96 gross per annum pro rata applies to this position in addition to annual salary
- starting annual leave of 27 days per annum increasing to 33 days per annum on length of service (plus paid bank holidays)
- NHS pension - you are automatically enrolled, so no complicated paperwork and the NHS contributes 14% of your salary to your pension (the pension is optional, you are able to opt out if you wish
- Wagestream - access up to 40% of your pay as you earn it
- multiple work patterns available
- a comprehensive training programme
- opportunities for career development
- a Trust vehicle will be provided to use during working hours
- tools and equipment
- Department uniform.
- support your health and wellbeing at work, including a complete occupational health and a free Physiotherapy service
- FREE confidential counselling support
- Salary Sacrifice schemes including lease cars and Cycle to Work scheme
- FREE on site parking
- we will pay for your initial DBS check (excluding the annual update service charge of £13)
- Health Service discounts and many more
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year + £3276.96 RRP gross per annum (paid pro rata per calendar month)
Contract
Permanent
Working pattern
Full-time
Reference number
246-COR8041795-C
Job locations
Hellesdon Hospital
Drayton High Road
Norwich
NR6 5BE
United Kingdom
Job description
Job responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Please visit our Facebook and Twitter page @NSFTjobs
* Previous applicants need not apply *
Job description
Job responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Please visit our Facebook and Twitter page @NSFTjobs
* Previous applicants need not apply *
Person Specification
Knowledge
Essential
- Knowledge and experience of standard and specialist aspects of electrical services
- Understanding and knowledge of the inter-relationship between the building trades and electrical & mechanical services
- Understanding of Health & Safety Regulations within the Workplace
Desirable
- The Electrical Safety Code for Low Voltage Systems - HTM 2020
- Firecode HTM 82 Alarm & Detection Systems BS5839 Part 1
Experience
Essential
- Two years relevant experience having demonstrated high technical verstility and flexability
Desirable
- Experience of working in a mental health & secure services environment
Qualifications
Essential
- Recognised & registered EITB minimum 3 year apprenticeship as in Electrical Engineering
- City & Guilds 236 Parts A & B OR City & Guilds 2330 Electro Technical Technology inc. AM1 & AM2 or equivalent OR NVQ Level 3 in electrical engineering
- City & Guilds BS7671 - 18th Edition of the I.E.E. Regulations
- Full UK driving licence for ability to drive Trust vehicles
Desirable
- BTEC ONC in Electrical Engineering or equivalent
- Portable Appliance Test Certificate
- C&G or equivalent - Unvented Hot Water Storage Systems
Person Specification
Knowledge
Essential
- Knowledge and experience of standard and specialist aspects of electrical services
- Understanding and knowledge of the inter-relationship between the building trades and electrical & mechanical services
- Understanding of Health & Safety Regulations within the Workplace
Desirable
- The Electrical Safety Code for Low Voltage Systems - HTM 2020
- Firecode HTM 82 Alarm & Detection Systems BS5839 Part 1
Experience
Essential
- Two years relevant experience having demonstrated high technical verstility and flexability
Desirable
- Experience of working in a mental health & secure services environment
Qualifications
Essential
- Recognised & registered EITB minimum 3 year apprenticeship as in Electrical Engineering
- City & Guilds 236 Parts A & B OR City & Guilds 2330 Electro Technical Technology inc. AM1 & AM2 or equivalent OR NVQ Level 3 in electrical engineering
- City & Guilds BS7671 - 18th Edition of the I.E.E. Regulations
- Full UK driving licence for ability to drive Trust vehicles
Desirable
- BTEC ONC in Electrical Engineering or equivalent
- Portable Appliance Test Certificate
- C&G or equivalent - Unvented Hot Water Storage Systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Norfolk & Suffolk Foundation NHS Trust
Address
Hellesdon Hospital
Drayton High Road
Norwich
NR6 5BE
United Kingdom
Employer's website
https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)
Employer details
Employer name
Norfolk & Suffolk Foundation NHS Trust
Address
Hellesdon Hospital
Drayton High Road
Norwich
NR6 5BE
United Kingdom
Employer's website
https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Maintenance Assistant
Norfolk & Suffolk Foundation NHS Trust View all jobs
Posted 4 day(s) ago
Reference: 2369001
Job summary
Norfolk & Suffolk NHS FoundationTrust (NSFT) are looking for a Maintenance Assistant to join our existing multi-disciplinary professional maintenance team in providing a safe environment for all service users, staff and visitors across our Suffolk & Norfolk sites being based in Norwich.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.
The successful candidate would be flexible, enthusiastic, self-motivated and confident in being part of a team that provides a comprehensive maintenance service in a unique and varied environment.
Please note that this role does not meet the UKVI eligibility requirements for a skilled worker visa. The Trust will not be able to issue a Certificate of Sponsorship, so any successfully appointed candidate will need to maintain their own independent right to work for the duration of their role. If you require sponsorship and apply for this role, regrettably, your application will be withdrawn.
Main duties of the job
Duties & Responsibilities associated with this role include but are not limited to:
- Carrying out routine, planned and reactive tasks to ensure our buildings and equipment is safe and fully compliant
- Assisting the members of the maintenance team in all aspects of planned, routine and reactive maintenance across our estate
- Assisting in the repair and maintenance of a wide range of buildings and equipment
- Ensuring that all work is performed in accordance with the requirements of Health and Safety and other relevant legislation
About us
At Norfolk and Suffolk NHS Foundation Trust, inclusion is at the heart of how we work. We are committed to creating a fair, transparent and accessible recruitment process where every candidate has the opportunity to succeed.
We actively encourage applications from people from all backgrounds, particularly those currently underrepresented in our workforce. We recognise that not everyone has equal access to opportunities and are working to address this.
We are committed to providing reasonable adjustments throughout the recruitment process and ensuring all candidates receive a positive and equitable experience.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pa
Contract
Permanent
Working pattern
Full-time
Reference number
246-COR8120174-A
Job locations
Hellesdon Hospital
Drayton High Road
Norwich
NR6 5BE
United Kingdom
Job description
Job responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Job description
Job responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Person Specification
Qualifications
Essential
- Full UK driving licence
Desirable
- City & Guilds, NVQ or BTEC qualifications in a mechanical, electrical or building field
Experience
Essential
- Minimum two years work experience in a mechanical, electrical or building field having demonstrated versatility & flexibility
- Practical experience of general maintenance
Desirable
- Experience of working in a mental health or secure services hospital environment
Knowledge
Essential
- Understanding and knowledge of the inter-relationship between the building trades and electrical & mechanical services
- Understanding of Health & Safety Regulations within the Workplace
Person Specification
Qualifications
Essential
- Full UK driving licence
Desirable
- City & Guilds, NVQ or BTEC qualifications in a mechanical, electrical or building field
Experience
Essential
- Minimum two years work experience in a mechanical, electrical or building field having demonstrated versatility & flexibility
- Practical experience of general maintenance
Desirable
- Experience of working in a mental health or secure services hospital environment
Knowledge
Essential
- Understanding and knowledge of the inter-relationship between the building trades and electrical & mechanical services
- Understanding of Health & Safety Regulations within the Workplace
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Norfolk & Suffolk Foundation NHS Trust
Address
Hellesdon Hospital
Drayton High Road
Norwich
NR6 5BE
United Kingdom
Employer's website
https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)
Employer details
Employer name
Norfolk & Suffolk Foundation NHS Trust
Address
Hellesdon Hospital
Drayton High Road
Norwich
NR6 5BE
United Kingdom
Employer's website
https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
AHP Clinical Team Lead - Inpatients
Norfolk & Suffolk Foundation NHS Trust View all jobs
Posted 4 day(s) ago
Reference: 2368874
Job summary
We are looking for an Occupational Therapist or Physiotherapist to lead our inpatient mental health team at Woodlands in Ipswich.
This exciting opportunity will allow an experienced Allied Health Professional to oversee the delivery of recovery-focused interventions in an acute mental health setting.
We are looking for a flexible and dynamic candidate who has excellent clinical and leadership skills and wants to make a real impact on patient outcomes and staff retention.
You will lead an established team of Occupational Therapists, a Band 7 Physiotherapist, and support staff across two adult acute mental health wards, our older people's ward, and our Psychiatric Intensive Care Unit. The team delivers clinically effective, evidence-based treatments and interventions to groups and individuals. You will also work alongside psychologists and art therapists. You will balance team management responsibilities with maintaining a clinical caseload, particularly involving complex cases.
Woodlands is an exciting and innovative place to work, with ambitions to improve patient experience at all levels. The AHP team works across all wards to support discharge planning, therapeutic activity, and purposeful admissions. There is an ADL kitchen and gym on site, as well as an outdoor games area. The team also facilitates community activity and engagement.
Main duties of the job
You will provide leadership to a therapy team within the multidisciplinary team context. You will have a high degree of autonomy, with a key role in supporting the development of skills of staff across the inpatient wards. You will also be contributing to service and policy development within the service and reporting on team governance.
Ensure a responsive, high-quality service is provided to patients, their families and carers within the clinical environment and maintain compliance with key performance indicators.
Provide line management supervision to the AHP team including recruitment, development and supervision.
Provide specialist clinical input across the service including support for complex cases. You will work with adult inpatients and older people who have organic (Dementia) frailty and functional presentations such as psychosis, anxiety and mood disorders. You will have the opportunity to use your physical health training alongside the ability to communicate and engage with service users living with complex mental and physical health needs including frailty and work to tackle health inequalities.
Role model and foster strong working relationships between the AHP and the MDT, to ensure that care is integrated and results in the best possible outcomes for service users.
Oversee the therapeutic timetables for the wards and coordinate the allocation of activity worker resource across the site.
About us
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,387 to £56,515 a year pa/ pro rata
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
246-ESU8039574-B
Job locations
Woodlands
Heath Road
Ipswich
IP4 5PD
United Kingdom
Job description
Job responsibilities
You will be working with a diverse multidisciplinary team and have regular support from local AHP leads. It is an exciting time for AHPs at NSFT following a significant investment to increase the number of posts and profile of AHPs in mental health, which includes significant AHP leadership to support you in this role.
If you are ready to take on this rewarding leadership opportunity and play a key role in shaping the future of AHP provision in mental health, we would love to hear from you! We welcome informal discussions, and visits, prior to application or interview.
(HPCP registration is required)
The trust supports the professional development and welfare of all staff. You will be supported with regular supervision and have various opportunities to undertake training aligned with your professional interests and career pathway.
The successful applicant will be encouraged to join and actively contribute to our Allied health professional networks. These provide support to develop your service and provide opportunities to connect with other AHPs.
**Previous Applicants Need Not Apply **
Job description
Job responsibilities
You will be working with a diverse multidisciplinary team and have regular support from local AHP leads. It is an exciting time for AHPs at NSFT following a significant investment to increase the number of posts and profile of AHPs in mental health, which includes significant AHP leadership to support you in this role.
If you are ready to take on this rewarding leadership opportunity and play a key role in shaping the future of AHP provision in mental health, we would love to hear from you! We welcome informal discussions, and visits, prior to application or interview.
(HPCP registration is required)
The trust supports the professional development and welfare of all staff. You will be supported with regular supervision and have various opportunities to undertake training aligned with your professional interests and career pathway.
The successful applicant will be encouraged to join and actively contribute to our Allied health professional networks. These provide support to develop your service and provide opportunities to connect with other AHPs.
**Previous Applicants Need Not Apply **
Person Specification
Qualifications
Essential
- Nursing degree or equivalent, Dip SW or Dip OT or equivalent
Desirable
- Higher degree or postgraduate certificate in area of clinical / therapeutic practice relevent to the role
Experience
Essential
- Legislation and policy regarding the provision of mental health care services and other relevant legislation
- Management or leadership of a multi-professional service
- Collaborative working between services and working in partnership with statutory and voluntary services
Desirable
- Experience in providing leadership in a mental health care environment.
Skills
Essential
- Establish performance management team structures and systems
- Develop recovery-focused practice
Person Specification
Qualifications
Essential
- Nursing degree or equivalent, Dip SW or Dip OT or equivalent
Desirable
- Higher degree or postgraduate certificate in area of clinical / therapeutic practice relevent to the role
Experience
Essential
- Legislation and policy regarding the provision of mental health care services and other relevant legislation
- Management or leadership of a multi-professional service
- Collaborative working between services and working in partnership with statutory and voluntary services
Desirable
- Experience in providing leadership in a mental health care environment.
Skills
Essential
- Establish performance management team structures and systems
- Develop recovery-focused practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Norfolk & Suffolk Foundation NHS Trust
Address
Woodlands
Heath Road
Ipswich
IP4 5PD
United Kingdom
Employer's website
https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)
Employer details
Employer name
Norfolk & Suffolk Foundation NHS Trust
Address
Woodlands
Heath Road
Ipswich
IP4 5PD
United Kingdom
Employer's website
https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)
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Family and Systemic Psychotherapist
Norfolk & Suffolk Foundation NHS Trust View all jobs
Posted 4 day(s) ago
Reference: 2368780
Job summary
8a Family Therapist - Children and Young Peoples Eating Disorders Service
This is an exciting opportunity to join a well-established & highly experienced specialist service. An enthusiastic Family and Systemic Psychotherapist is being advertised to join our Children, Families and Young People (CFYP) Eating Disorders Service.
As a Family and Systemic Psychotherapist within the service, you would provide clinical input across Suffolk, however we are also be open to a discussion regarding locality preferences if this fits with the service needs. The team operate core hours 9am to 5pm, Monday to Friday with a base both in Ipswich and Bury st Edmunds/Newmarket.
The applicant, if successful, will be providing highly specialist multidisciplinary assessment & treatment for children and adolescents with eating disorders. You will provide expert clinical interventions to families and individuals, as well as joining and supporting more junior but experienced colleagues with cases.
Main duties of the job
You will be providing highly specialist assessment and treatment to families and young people within a systemic framework that utilises family therapy models and interventions.
The role includes offering monthly group and individual supervision to the wider practitioners within the team, sharing of systemic thinking within this group supervision and in clinical team case discussions. This is also widened onto systemic consultations and supporting MDT members in formulation, case reviews & discussions and therapeutic skills.
The service has a systemic underpinning with Family Therapy for Anorexia Nervosa / Bulimia Nervosa (FT-AN/BN) Treatment Model (Family Based Treatment/Maudsley Model) for eating disorders as its core intervention and training will be accessible.
The service takes a holistic whole family approach to assessment and intervention and the MDT consists of clinical team leaders, nurses, clinical psychologists, psychiatrists, dietitians, assistant mental health practitioners, assistant psychologists, support workers and peer support worker.
The team hold team working and a shared culture and ethos at their core and the team strives to conduct the more complex cases in therapeutic pairs where possible.
The service also operates an Intensive Support Pathway embedded in the team and this can include family therapy sessions during this intense treatment period alongside the Multidisciplinary Team.
About us
Here at NSFT we pride ourselves on being welcoming, talented, friendly and supportive. In addition to consolidating our NICE-recommended treatment offer, we also welcome innovative treatment approaches to delivering eating disorder care. We will support you to access relevant specialist training and contribute to treatment evaluation.
Recognising the value of our psychological workforce, you will be part of a psychology-led care group, which is currently offering a competitive recruitment incentive.
Benefits included with this role are:-
- NHS pension
- a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- staff physio service
NHS discounts and many more
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£57,528 to £64,750 a year pro rata
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
246-WSU8303898
Job locations
F block
Hospital Road
Bury St Edmunds
IP33 3PX
United Kingdom
Job description
Job responsibilities
This post is embedded into the Eating Disorders Senior Leadership Team with ongoing opportunities to play a key role in service development which can include the implementation of Multi Family Group Therapy.
NSFT in Suffolk is eager to establish systemic thinking and practice across the board and your input in this will be really valued. You will be able to work closely with fellow Family and Systemic Psychotherapists in different teams across the trust.
The post holder will have experience of working with a range of complex and challenging behaviours exercising full clinical responsibility for psychological treatment.
You will be utilising skills in complex methods of systemic assessment, intervention and management and possess well developed communication skills. You will be working closely with the already established systemic workforce in the service, as well as the senior leadership teams.
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Job description
Job responsibilities
This post is embedded into the Eating Disorders Senior Leadership Team with ongoing opportunities to play a key role in service development which can include the implementation of Multi Family Group Therapy.
NSFT in Suffolk is eager to establish systemic thinking and practice across the board and your input in this will be really valued. You will be able to work closely with fellow Family and Systemic Psychotherapists in different teams across the trust.
The post holder will have experience of working with a range of complex and challenging behaviours exercising full clinical responsibility for psychological treatment.
You will be utilising skills in complex methods of systemic assessment, intervention and management and possess well developed communication skills. You will be working closely with the already established systemic workforce in the service, as well as the senior leadership teams.
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Person Specification
Qualifications
Essential
- Postgraduate qualification in appropriate mental health/social welfare profession
- Masters or Doctoral level qualification in Systemic Psychotherapy
- Eligibility for UKCP registration
- Training in teaching Systematic Psychotherapy
Experience
Essential
- Evidence of continuing professional development as required by UKCP/AFT guidelines
Skills
Essential
- Skills in applying systemic theory to work with individuals, couples, family systems, groups and organisations
- Ability to support development of profession though participation in professional bodies and activities
- Ability to contain and work with organisational stress and ability to hold the stresses of others
Person Specification
Qualifications
Essential
- Postgraduate qualification in appropriate mental health/social welfare profession
- Masters or Doctoral level qualification in Systemic Psychotherapy
- Eligibility for UKCP registration
- Training in teaching Systematic Psychotherapy
Experience
Essential
- Evidence of continuing professional development as required by UKCP/AFT guidelines
Skills
Essential
- Skills in applying systemic theory to work with individuals, couples, family systems, groups and organisations
- Ability to support development of profession though participation in professional bodies and activities
- Ability to contain and work with organisational stress and ability to hold the stresses of others
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Norfolk & Suffolk Foundation NHS Trust
Address
F block
Hospital Road
Bury St Edmunds
IP33 3PX
United Kingdom
Employer's website
https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)
Employer details
Employer name
Norfolk & Suffolk Foundation NHS Trust
Address
F block
Hospital Road
Bury St Edmunds
IP33 3PX
United Kingdom
Employer's website
https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Medical Secretary
James Paget University Hospitals NHS Foundation Trust View all jobs
Posted 4 day(s) ago
Reference: 2368777
Job summary
1 x 37.5 hours permanent post
We have an exciting opportunity for a Band 3 Medical Secretary, within the Division of Surgery. This role is ideal for a candidate who is compassionate and would like to make a positive difference to patient experience. Whilst not a hands on patient role, this position enables the post holder to speak with patients on a daily basis and improve hospital waiting times, by working effectively and efficiently.
Main duties of the job
The Medical Secretary role is a highly diverse, demanding, but rewarding role, working as part of a supportive and dynamic team. The role entails supporting clinicians on a day-to-day basis, especially in helping coordinate the cancer service. It is essential that the successful applicants have the ability to type to a high standard and a desire to develop and learn new skills and competencies.
Applicants must be organised, a team player, have the ability to work under their own initiative and be able to prioritise a competing workload. Whilst experience in a medical administration or secretarial role is preferred, it is not essential. Full training and support would be offered to the candidate who has the skills and qualities required for the role. This role requires on-site working, Monday to Friday.
About us
The James Paget University Hospital is a vibrant university hospital providing the best possible care to the people of east Norfolk and north Suffolk.
Situated between two popular holiday destinations, and with a steadily increasing local population of over 230,000, the JPUH is the largest local employer in the area with over 3000 staff.
Our priority is ensuring that patients always come first and remain at the heart of everything we do. We focus on high quality, safe and compassionate care, supporting our growing elderly population and developing closer links with our health, social and educational partners. Listening to patients and carers so that we understand what matters, what works well and what we need to do to improve is also very important to us.
We pride ourselves on our safety levels and are active in clinical research and play an important role in the teaching and training of a wide range of health professionals.
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
177-ELEC-8067802-B
Job locations
James Paget University Hospital
Lowestoft Road
Great Yarmouth
NR31 6LA
United Kingdom
Job description
Job responsibilities
The successful candidate will be responsible for supporting the team in managing clinical pathways, booking and scheduling theatre operating lists, typing , dealing with telephone queries, managing and administrating results, dealing with post and supporting the delivery of the RTT targets for the department; in accordance with National and Trust guidelines.
If you are interested in applying for this role, please see the Job Description and Person Specification for further details.
Job description
Job responsibilities
The successful candidate will be responsible for supporting the team in managing clinical pathways, booking and scheduling theatre operating lists, typing , dealing with telephone queries, managing and administrating results, dealing with post and supporting the delivery of the RTT targets for the department; in accordance with National and Trust guidelines.
If you are interested in applying for this role, please see the Job Description and Person Specification for further details.
Person Specification
Qualifications
Essential
- Typing qualifications to RSA II or equivalent experience
- Good general standard of literacy and numeracy
Desirable
- Knowledge of medical terminology/AMSPAR qualification
Experience
Essential
- Previous digital/audio typing experience
- Working knowledge and experience of using Microsoft Office packages, including Word, Outlook, Excel
- Working knowledge and experience of using NHS systems
Desirable
- Secretarial experience in a clinical environment
Skills
Essential
- Excellent verbal and written communication skills
- Ability to work to tight deadlines and maintain concentration in a pressurised working environment
- Demonstrate good organisational skills
- Ability to work on own initiative, prioritise work and consistently meet deadlines
- Customer care skills including diplomacy and sensitivity
- Ability to input data accurately and efficiently
- Ability to solve problems using analytical and judgemental skills
- Ability to handle sensitive information without compromising confidentiality or Trust.
Person Specification
Qualifications
Essential
- Typing qualifications to RSA II or equivalent experience
- Good general standard of literacy and numeracy
Desirable
- Knowledge of medical terminology/AMSPAR qualification
Experience
Essential
- Previous digital/audio typing experience
- Working knowledge and experience of using Microsoft Office packages, including Word, Outlook, Excel
- Working knowledge and experience of using NHS systems
Desirable
- Secretarial experience in a clinical environment
Skills
Essential
- Excellent verbal and written communication skills
- Ability to work to tight deadlines and maintain concentration in a pressurised working environment
- Demonstrate good organisational skills
- Ability to work on own initiative, prioritise work and consistently meet deadlines
- Customer care skills including diplomacy and sensitivity
- Ability to input data accurately and efficiently
- Ability to solve problems using analytical and judgemental skills
- Ability to handle sensitive information without compromising confidentiality or Trust.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
James Paget University Hospitals NHS Foundation Trust
Address
James Paget University Hospital
Lowestoft Road
Great Yarmouth
NR31 6LA
United Kingdom
Employer's website
https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)
Employer details
Employer name
James Paget University Hospitals NHS Foundation Trust
Address
James Paget University Hospital
Lowestoft Road
Great Yarmouth
NR31 6LA
United Kingdom
Employer's website
https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Clinical Support Team Administrator
Norfolk & Suffolk Foundation NHS Trust View all jobs
Posted 4 day(s) ago
Reference: 2368740
Job summary
Do you have excellent communications skills and a keen eye for detail? Can you effectively manage multiple tasks and priorities whilst maintaining a strong degree of confidentiality? Connect Suffolk are looking for an extremely professional, conscientious, calm and confident individual to be a Clinical Team Administrator.
This role will be supporting the Clinical Team. Involves working closely with professionals and the general public. This role will offer a wide a varied number of tasks.
Main duties of the job
- Previous administration experience is essential.
- Full training will be given for this role.
- You will need to be able to demonstrate the strength of your communication, prioritisation and administration skills at the same time as showcasing your knowledge of IT systems.
- You will be able to evidence a flexible response to service needs and the ability to think creatively.
- Experience of working to deadlines, on your own initiative and maintaining strict confidentiality are also essential.
Essential criteria:
- Use of ICT applications/packages.
- Experience of working in a busy office.
- Taking and processing referrals via phone and online and extensive knowledge of all Microsoft packages.
- Dealing efficiently and politely with both internal and external customers in a confidential and confident manner.
- Professional exceptional interpersonal and customer service skills with a dedication to confidentiality are essential.
About us
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk?The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year gross per annum
Contract
Fixed term
Duration
6 months
Working pattern
Part-time, Job share
Reference number
246-ESU8221934
Job locations
Walker Close
Ipswich
IP3 8LY
United Kingdom
Job description
Job responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Please note that this role does not meet the UKVI eligibility requirements for a skilled worker visa. The Trust will not be able to issue a Certificate of Sponsorship, so any successfully appointed candidate will need to maintain their own independent right to work for the duration of their role. If you require sponsorship and apply for this role, regrettably, your application will be withdrawn.
Benefits included with this role are:
- NHS pension
- a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- staff physio service
- NHS discounts and many more.
Please visit our Facebook and Twitter page @NSFTjobs
Job description
Job responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Please note that this role does not meet the UKVI eligibility requirements for a skilled worker visa. The Trust will not be able to issue a Certificate of Sponsorship, so any successfully appointed candidate will need to maintain their own independent right to work for the duration of their role. If you require sponsorship and apply for this role, regrettably, your application will be withdrawn.
Benefits included with this role are:
- NHS pension
- a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- staff physio service
- NHS discounts and many more.
Please visit our Facebook and Twitter page @NSFTjobs
Person Specification
Qualifications
Essential
- Pitman / RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level
- NVQ 3 Business Administration or equivalent or working towards.
Desirable
- Knowledge of Trust electronic record system
Knowledge
Essential
- Working knowledge of Microsoft packages or equivalent
- Maintaining administrative / secretarial systems
Desirable
- Knowledge of NHS policy and procedures
Other
Essential
- Able to work flexibly
Person Specification
Qualifications
Essential
- Pitman / RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level
- NVQ 3 Business Administration or equivalent or working towards.
Desirable
- Knowledge of Trust electronic record system
Knowledge
Essential
- Working knowledge of Microsoft packages or equivalent
- Maintaining administrative / secretarial systems
Desirable
- Knowledge of NHS policy and procedures
Other
Essential
- Able to work flexibly
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Norfolk & Suffolk Foundation NHS Trust
Address
Walker Close
Ipswich
IP3 8LY
United Kingdom
Employer's website
https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)
Employer details
Employer name
Norfolk & Suffolk Foundation NHS Trust
Address
Walker Close
Ipswich
IP3 8LY
United Kingdom
Employer's website
https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Electrician (Electrical Craftsperson) + £3276.96 RRP gross per annum
Norfolk & Suffolk Foundation NHS Trust View all jobs
Posted 4 day(s) ago
Reference: 2368659
Job summary
Electrician (Electrical Craftsperson) + £3276.96 RRP gross per annum
A Recruitment & Retention Premia (RRP) payment of £3,276.96 gross per annum pro rata applies to this position in addition to annual salary
Norfolk & Suffolk NHS Foundation Trust (NSFT) are looking for a skilled Electrician to join our existing multi-disciplinary professional maintenance team in providing a safe environment for all service users, staff and visitors across our Suffolk & Norfolk sites being based in Lowestoft
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing our experiences and learning from each other.
Main duties of the job
The successful candidate would be flexible, enthusiastic, self-motivated and confident in being part of a team that provides a comprehensive maintenance service in a unique varied environment.
Duties & Responsibilities Associated with this role include but are not limited to:
- Providing a comprehensive service to include all aspects of planned, routine and reactive maintenance
- The repair and maintenance a wide rangeof electrical services and equipment on site
- Fault finding and diagnosis
- Routine inspections to ensure our estate is safe and fullycompliant
- Ensuring all work is performed in accordance with the requirements of Health & Safety and other relevant legislation
- You will be required to participate as a member of the On-Call Team providing an emergency out of hours service on a rotational basis
About us
Benefits included with this role are:-
- a Recruitment & Retention Premia (RRP) payment of £3,276.96 gross per annum pro rata applies to this position in addition to annual salary
- starting annual leave of 27 days per annum increasing to 33 days per annum on length of service (plus paid bank holidays)
- NHS pension - you are automatically enrolled, so no complicated paperwork and the NHS contributes 14% of your salary to your pension (the pension is optional, you are able to opt out if you wish
- Wagestream - access up to 40% of your pay as you earn it
- multiple work patterns available
- a comprehensive training programme
- opportunities for career development
- a Trust vehicle will be provided to use during working hours
- tools and equipment
- Department uniform.
- support your health and wellbeing at work, including a complete occupational health and a free Physiotherapy service
- FREE confidential counselling support
- Salary Sacrifice schemes including lease cars and Cycle to Work scheme
- FREE on site parking
- we will pay for your initial DBS check (excluding the annual update service charge of £13)
- Health Service discounts and many more
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year + £3276.96 RRP gross per annum (paid pro rata per calendar month)
Contract
Permanent
Working pattern
Full-time
Reference number
246-COR8042160-D
Job locations
Carlton Court
St Peters Road, Carlton Colville
Lowestoft
NR33 8AG
United Kingdom
Job description
Job responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
***Previous applicants need not apply***
Job description
Job responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
***Previous applicants need not apply***
Person Specification
Knowledge
Essential
- Knowledge and experience of standard and specialist aspects of electrical services
- Understanding and knowledge of the inter-relationship between the building trades and electrical & mechanical services
- Understanding of Health & Safety Regulations within the Workplace
Desirable
- The Electrical Safety Code for Low Voltage Systems - HTM 2020
- Firecode HTM 82 Alarm & Detection Systems BS5839 Part 1
Experience
Essential
- Two years relevant experience having demonstrated high technical verstility and flexability
Desirable
- Experience of working in a mental health & secure services environment
Qualifications
Essential
- Recognised & registered EITB minimum 3 year apprenticeship as in Electrical Engineering
- City & Guilds 236 Parts A & B OR City & Guilds 2330 Electro Technical Technology inc. AM1 & AM2 or equivalent OR NVQ Level 3 in electrical engineering
- City & Guilds BS7671 - 18th Edition of the I.E.E. Regulations
- Full UK driving licence for ability to drive Trust vehicles
Desirable
- BTEC ONC in Electrical Engineering or equivalent
- Portable Appliance Test Certificate
- C&G or equivalent - Unvented Hot Water Storage Systems
Person Specification
Knowledge
Essential
- Knowledge and experience of standard and specialist aspects of electrical services
- Understanding and knowledge of the inter-relationship between the building trades and electrical & mechanical services
- Understanding of Health & Safety Regulations within the Workplace
Desirable
- The Electrical Safety Code for Low Voltage Systems - HTM 2020
- Firecode HTM 82 Alarm & Detection Systems BS5839 Part 1
Experience
Essential
- Two years relevant experience having demonstrated high technical verstility and flexability
Desirable
- Experience of working in a mental health & secure services environment
Qualifications
Essential
- Recognised & registered EITB minimum 3 year apprenticeship as in Electrical Engineering
- City & Guilds 236 Parts A & B OR City & Guilds 2330 Electro Technical Technology inc. AM1 & AM2 or equivalent OR NVQ Level 3 in electrical engineering
- City & Guilds BS7671 - 18th Edition of the I.E.E. Regulations
- Full UK driving licence for ability to drive Trust vehicles
Desirable
- BTEC ONC in Electrical Engineering or equivalent
- Portable Appliance Test Certificate
- C&G or equivalent - Unvented Hot Water Storage Systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Norfolk & Suffolk Foundation NHS Trust
Address
Carlton Court
St Peters Road, Carlton Colville
Lowestoft
NR33 8AG
United Kingdom
Employer's website
https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)
Employer details
Employer name
Norfolk & Suffolk Foundation NHS Trust
Address
Carlton Court
St Peters Road, Carlton Colville
Lowestoft
NR33 8AG
United Kingdom
Employer's website
https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Plumbing & Heating Engineer (Mechanical Craftsperson)+ RRP £3,276.96
Norfolk & Suffolk Foundation NHS Trust View all jobs
Posted 4 day(s) ago
Reference: 2368658
Job summary
Plumber / Heating Engineer (Mechanical Craftsperson) - Suffolk Based at Lowestoft.
Norfolk & Suffolk NHS Foundation Trust (NSFT) are looking for a skilled Plumber/Heating Engineer to join our existing multi-disciplinary professional maintenance team in providing a safe environment for all service users, staff and visitors across our Suffolk & Norfolk sites. Being based in Lowestoft
The successful candidate would be flexible, enthusiastic, self-motivated and confident in being part of a teamthat provides a comprehensive maintenance service in a unique varied environment and ideally Gas Safe Registered, however this is not essential as we will support and provide relevant training for the right person.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.
Main duties of the job
Duties & Responsibilities Associated with this role include but are not limited to:
- Providing a comprehensive service to include all aspects of planned, routine and reactive maintenance
- The repair and maintenance of a wide rangeof mechanical services and equipment on site
- Fault finding and diagnosis
- Routine inspections to ensure our estate is safe and fullycompliant
- Ensuring all work is performed in accordance with the requirements of Health & Safety and other relevant legislation
- You will be required to participate as a member of the On-Call Team providing an emergency out of hours service on a rotational basis
About us
Benefits included with this role are:-
- a Recruitment & Retention Premia (RRP) payment of £3,276.96 gross per annum pro rata applies to this position in addition to annual salary
- starting annual leave of 27 days per annum increasing to 33 days per annum on length of service (plus paid bank holidays)
- NHS pension - you are automatically enrolled, so no complicated paperwork and the NHS contributes 14% of your salary to your pension (the pension is optional, you are able to opt out if you wish
- Wagestream - access up to 40% of your pay as you earn it
- multiple work patterns available
- a comprehensive training programme
- opportunities for career development
- a Trust vehicle will be provided to use during working hours
- tools and equipment
- Department uniform
- support your health and wellbeing at work, including a complete occupational health and a free Physiotherapy service
- FREE confidential counselling support
- Salary Sacrifice schemes including lease cars and Cycle to Work scheme
- FREE on site parking
- we will pay for your initial DBS check (excluding the annual update service charge of £13)
- Health Service discounts and many more
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year gross per annum + RRP £3276.96 (paid pro rata per calendar month)
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
246-COR8044915-D
Job locations
Carlton Court
St Peters Road, Carlton Colville
Lowestoft
NR33 8JF
United Kingdom
Job description
Job responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Please visit our Facebook and Twitter page @NSFTjobs
* Previous applicants need not apply *
Job description
Job responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Please visit our Facebook and Twitter page @NSFTjobs
* Previous applicants need not apply *
Person Specification
Skills
Essential
- Ability to work at height using ladders/ scaffolding, access platforms and in confined spaces
Experience
Essential
- Two years experience having demonstrated high technical verstility and flexability
Desirable
- Experience of working in a mental health or secure services hospital environment
Qualifications
Essential
- Recognised and registered CITB or EITB minimum three year apprenticeship in plumbing/mechanical engineering AND/OR City & Guilds in Mechanical Engineering Parts 1, 2 & 3 or Plumbing NVQ 1, 2 & 3 OR BTEC, ONC in Mechanical Engineering or equivalent
- Full UK driving licence for ability to drive Trust vehicles
Desirable
- BTEC, ONC in Mechanical Engineering or equivalent
- Accredited Certificate Scheme (ACS) Gas Qualified
Person Specification
Skills
Essential
- Ability to work at height using ladders/ scaffolding, access platforms and in confined spaces
Experience
Essential
- Two years experience having demonstrated high technical verstility and flexability
Desirable
- Experience of working in a mental health or secure services hospital environment
Qualifications
Essential
- Recognised and registered CITB or EITB minimum three year apprenticeship in plumbing/mechanical engineering AND/OR City & Guilds in Mechanical Engineering Parts 1, 2 & 3 or Plumbing NVQ 1, 2 & 3 OR BTEC, ONC in Mechanical Engineering or equivalent
- Full UK driving licence for ability to drive Trust vehicles
Desirable
- BTEC, ONC in Mechanical Engineering or equivalent
- Accredited Certificate Scheme (ACS) Gas Qualified
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Norfolk & Suffolk Foundation NHS Trust
Address
Carlton Court
St Peters Road, Carlton Colville
Lowestoft
NR33 8JF
United Kingdom
Employer's website
https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)
Employer details
Employer name
Norfolk & Suffolk Foundation NHS Trust
Address
Carlton Court
St Peters Road, Carlton Colville
Lowestoft
NR33 8JF
United Kingdom
Employer's website
https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Plumbing & Heating Engineer (Mechanical Craftsperson)+ RRP £3,276.96
Norfolk & Suffolk Foundation NHS Trust View all jobs
Posted 4 day(s) ago
Reference: 2368657
Job summary
Norfolk & Suffolk NHS Foundation Trust (NSFT) are looking for a skilled Plumber/Heating Engineer to join our existing multi-disciplinary professional maintenance team in providing a safe environment for all service users, staff and visitors across our Suffolk & Norfolk sites. Being based in Norwich
The successful candidate would be flexible, enthusiastic, self-motivated and confident in being part of a teamthat provides a comprehensive maintenance service in a unique varied environment and ideally Gas Safe Registered, however this is not essential as we will support and provide relevant training for the right person.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.
Main duties of the job
Duties & Responsibilities Associated with this role include but are not limited to:
- Providing a comprehensive service to include all aspects of planned, routine and reactive maintenance
- The repair and maintenance of a wide rangeof mechanical services and equipment on site
- Fault finding and diagnosis
- Routine inspections to ensure our estate is safe and fullycompliant
- Ensuring all work is performed in accordance with the requirements of Health & Safety and other relevant legislation
- You will be required to participate as a member of the On-Call Team providing an emergency out of hours service on a rotational basis
About us
Benefits included with this role are:-
- a Recruitment & Retention Premia (RRP) payment of £3,276.96 gross per annum pro rata applies to this position in addition to annual salary
- starting annual leave of 27 days per annum increasing to 33 days per annum on length of service (plus paid bank holidays)
- NHS pension - you are automatically enrolled, so no complicated paperwork and the NHS contributes 14% of your salary to your pension (the pension is optional, you are able to opt out if you wish
- Wagestream - access up to 40% of your pay as you earn it
- multiple work patterns available
- a comprehensive training programme
- opportunities for career development
- a Trust vehicle will be provided to use during working hours
- tools and equipment
- Department uniform
- support your health and wellbeing at work, including a complete occupational health and a free Physiotherapy service
- FREE confidential counselling support
- Salary Sacrifice schemes including lease cars and Cycle to Work scheme
- FREE on site parking
- we will pay for your initial DBS check (excluding the annual update service charge of £13)
- Health Service discounts and many more
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year gross per annum + RRP £3276.96 (paid pro rata per calendar month)
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
246-COR8044993-B
Job locations
Hellesdon Hospital
Drayton High Road
Norwich
NR6 5BE
United Kingdom
Job description
Job responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Job description
Job responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Person Specification
Skills
Essential
- Ability to work at height using ladders/ scaffolding, access platforms and in confined spaces
Experience
Essential
- Two years experience having demonstrated high technical verstility and flexability
Desirable
- Experience of working in a mental health or secure services hospital environment
Qualifications
Essential
- Recognised and registered CITB or EITB minimum three year apprenticeship in plumbing/mechanical engineering AND/OR City & Guilds in Mechanical Engineering Parts 1, 2 & 3 or Plumbing NVQ 1, 2 & 3 OR BTEC, ONC in Mechanical Engineering or equivalent
- Full UK driving licence for ability to drive Trust vehicles
Desirable
- BTEC, ONC in Mechanical Engineering or equivalent
- Accredited Certificate Scheme (ACS) Gas Qualified
Person Specification
Skills
Essential
- Ability to work at height using ladders/ scaffolding, access platforms and in confined spaces
Experience
Essential
- Two years experience having demonstrated high technical verstility and flexability
Desirable
- Experience of working in a mental health or secure services hospital environment
Qualifications
Essential
- Recognised and registered CITB or EITB minimum three year apprenticeship in plumbing/mechanical engineering AND/OR City & Guilds in Mechanical Engineering Parts 1, 2 & 3 or Plumbing NVQ 1, 2 & 3 OR BTEC, ONC in Mechanical Engineering or equivalent
- Full UK driving licence for ability to drive Trust vehicles
Desirable
- BTEC, ONC in Mechanical Engineering or equivalent
- Accredited Certificate Scheme (ACS) Gas Qualified
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Norfolk & Suffolk Foundation NHS Trust
Address
Hellesdon Hospital
Drayton High Road
Norwich
NR6 5BE
United Kingdom
Employer's website
https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)
Employer details
Employer name
Norfolk & Suffolk Foundation NHS Trust
Address
Hellesdon Hospital
Drayton High Road
Norwich
NR6 5BE
United Kingdom
Employer's website
https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Plumbing & Heating Engineer (Mechanical Craftsperson)+ RRP £3,276.96
Norfolk & Suffolk Foundation NHS Trust View all jobs
Posted 4 day(s) ago
Reference: 2368656
Job summary
Plumber / Heating Engineer (Mechanical Craftsperson) - Suffolk Based at Bury St Edmunds
Norfolk & Suffolk NHS Foundation Trust (NSFT) are looking for a skilled Plumber/Heating Engineer to join our existing multi-disciplinary professional maintenance team in providing a safe environment for all service users, staff and visitors across our Suffolk & Norfolk sites. Being based in Bury St Edmunds
The successful candidate would be flexible, enthusiastic, self-motivated and confident in being part of a teamthat provides a comprehensive maintenance service in a unique varied environment and ideally Gas Safe Registered, however this is not essential as we will support and provide relevant training for the right person.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.
Main duties of the job
Duties & Responsibilities Associated with this role include but are not limited to:
- Providing a comprehensive service to include all aspects of planned, routine and reactive maintenance
- The repair and maintenance of a wide rangeof mechanical services and equipment on site
- Fault finding and diagnosis
- Routine inspections to ensure our estate is safe and fullycompliant
- Ensuring all work is performed in accordance with the requirements of Health & Safety and other relevant legislation
- You will be required to participate as a member of the On-Call Team providing an emergency out of hours service on a rotational basis
About us
Benefits included with this role are:-
- a Recruitment & Retention Premia (RRP) payment of £3,276.96 gross per annum pro rata applies to this position in addition to annual salary
- starting annual leave of 27 days per annum increasing to 33 days per annum on length of service (plus paid bank holidays)
- NHS pension - you are automatically enrolled, so no complicated paperwork and the NHS contributes 14% of your salary to your pension (the pension is optional, you are able to opt out if you wish
- Wagestream - access up to 40% of your pay as you earn it
- multiple work patterns available
- a comprehensive training programme
- opportunities for career development
- a Trust vehicle will be provided to use during working hours
- tools and equipment
- Department uniform
- support your health and wellbeing at work, including a complete occupational health and a free Physiotherapy service
- FREE confidential counselling support
- Salary Sacrifice schemes including lease cars and Cycle to Work scheme
- FREE on site parking
- we will pay for your initial DBS check (excluding the annual update service charge of £13)
- Health Service discounts and many more
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year gross per annum + RRP £3276.96 (paid pro rata per calendar month)
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
246-COR8042347-C
Job locations
S Block
Hospital Road
Bury St Edmunds
IP33 3NR
United Kingdom
Job description
Job responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Please visit our Facebook and Twitter page @NSFTjobs
* Previous applicants need not apply *
Job description
Job responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Please visit our Facebook and Twitter page @NSFTjobs
* Previous applicants need not apply *
Person Specification
Skills
Essential
- Ability to work at height using ladders/ scaffolding, access platforms and in confined spaces
Experience
Essential
- Two years experience having demonstrated high technical verstility and flexability
Desirable
- Experience of working in a mental health or secure services hospital environment
Qualifications
Essential
- Recognised and registered CITB or EITB minimum three year apprenticeship in plumbing/mechanical engineering AND/OR City & Guilds in Mechanical Engineering Parts 1, 2 & 3 or Plumbing NVQ 1, 2 & 3 OR BTEC, ONC in Mechanical Engineering or equivalent
- Full UK driving licence for ability to drive Trust vehicles
Desirable
- BTEC, ONC in Mechanical Engineering or equivalent
- Accredited Certificate Scheme (ACS) Gas Qualified
Person Specification
Skills
Essential
- Ability to work at height using ladders/ scaffolding, access platforms and in confined spaces
Experience
Essential
- Two years experience having demonstrated high technical verstility and flexability
Desirable
- Experience of working in a mental health or secure services hospital environment
Qualifications
Essential
- Recognised and registered CITB or EITB minimum three year apprenticeship in plumbing/mechanical engineering AND/OR City & Guilds in Mechanical Engineering Parts 1, 2 & 3 or Plumbing NVQ 1, 2 & 3 OR BTEC, ONC in Mechanical Engineering or equivalent
- Full UK driving licence for ability to drive Trust vehicles
Desirable
- BTEC, ONC in Mechanical Engineering or equivalent
- Accredited Certificate Scheme (ACS) Gas Qualified
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Norfolk & Suffolk Foundation NHS Trust
Address
S Block
Hospital Road
Bury St Edmunds
IP33 3NR
United Kingdom
Employer's website
https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)
Employer details
Employer name
Norfolk & Suffolk Foundation NHS Trust
Address
S Block
Hospital Road
Bury St Edmunds
IP33 3NR
United Kingdom
Employer's website
https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 4 day(s) ago
Reference: 2367260
Job summary
We are currently looking for a part time nurse practitioner to join our friendly team.
The candidate will provide direct input in the care of practice patients to include, treatment, preventative care, screening and patient education.
The candidate will be competent and confident in managing people with long-term health conditions as well as patients with acute and chronic conditions,
The candidate must be skilled at time-management and be able to recognise and work within their own competence and professional code of conduct as regulated by the NMC.
The practice holds regular meetings including a monthly clinical support meeting where clinicians will discuss any NICE guidelines, clinical protocols, individual clinical cases, etc. Other regularly monthly meetings include Significant Events, Prescribing, Safeguarding, and MDT meetings to discuss the frail and elderly. The practice employs an outreach nurse to work with these patients in their own homes.
Main duties of the job
The candidate will see patients in clinics as well as carry out home visits, when necessary, and they will be expected to visit nursing homes as and when required. They will need to be able to diagnose and manage both acute and chronic conditions, integrating both drug and non-drug based treatment methods into a management plan. The candidate will see patients ranging from the very young to the elderly and provide assessment, screening, referrals to secondary care, when necessary, and health education advice. The candidate must maintain continued education by attendance at courses and study days as deemed useful or necessary for professional development and disseminate learning and information gained to other team members in order to share good practice. They must be able to assess own learning needs and undertake learning as appropriate.
About us
The Lawns Medical Practice is one of 2 GP practices located in Diss. We have 3 GP Partners, 1 Managing Partner, and a fantastic nursing team comprising of 1 Advanced Nurse Practitioner, 3 Practice Nurses, 1 Outreach Nurse and 2 HCAs. We have a great team of admin and dispensary staff and we dispense to approximately one third of our 7100 practice patients. We share our building with Parish Fields practice and also with a large selection of community teams, including nursing and physio. We all have a good relationship and try to help and support each other. Working alongside the community teams and our resident Social Prescriber is extremely valuable in being able to ensure that our patients have the full package of care that they may need.
COVID-19 has changed the way we work but we are a strong team and we are coping well with all of the many changes we have had to implement. Our aim is to always ensure that our patients and staff feel comfortable and safe and we have achieved this.
Details
Date posted
28 September 2026
Pay scheme
Other
Salary
Depending on experience Competitive rates of pay
Contract
Permanent
Working pattern
Part-time
Reference number
A3660-26-0008
Job locations
Health Centre
Mount Street
Diss
Norfolk
IP22 4WG
United Kingdom
Mount Street
Diss
Norfolk
IP22 4WG
United Kingdom
Job description
Job responsibilities
Lawns Medical Practice
Nurse Practitioner
Job Description
Reports To: GP Partners (Dr Andreas Pandazis and Dr Nyi Nyi Pe, and Managing Partner, Ann Steele, (for admin)
Main Purpose of Post:
To provide direct input in the care of practice patients, to include treatment, preventative care, screening and patient education.
Duties and Responsibilities of Post
- Provide assessment, screening, referrals and health education advice
- Be competent and confident in managing people with long-term health conditions
- Assess, diagnose, plan, implement and evaluate treatment/interventions and care for patients presenting with an undifferentiated diagnosis
- Proactively identify, diagnose and manage treatment plans for patients at risk of developing a long-term condition (as appropriate)
- Diagnose and manage both acute and chronic conditions, integrating both drug-and nondrug-based treatment methods into a management plan
- Prescribe and review medication for therapeutic effectiveness, appropriate to patient needs and in accordance with evidence-based practice and national and practice protocols, and within scope of practice
- Work with patients in order to support compliance with, and adherence to, prescribed treatments
- Make appropriate referrals to secondary care when necessary
- Provide information and advice on prescribed or over-the-counter medication, medication regimes, side-effects and interactions
- Support patients to adopt health promotion strategies that promote healthy lifestyles, and apply principles of self-care
- Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment
- Recognise and work within own competence and professional code of conduct as regulated by the NMC
- Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures
- Prioritise, organise and manage own workload in a manner that maintains and promotes quality
- Deliver care according to, NICE guidelines and evidence-based care
- Advise manager regarding health and safety aspects
- Ensure accurate notes of all consultations and treatments are recorded adequately on the computer
- Assist in the formulation of practice philosophy, strategy and policy
Professional Development
- Maintain continued education by attendance at courses and study days as deemed useful or necessary for professional development
- Attend practice meetings regularly
- Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments (eg courses and conferences)
- Assess own learning needs and undertake learning as appropriate
General
- Staff must behave in a professional and discreet manner at all times.
- Patient and professional confidentiality is of prime importance. Any breach of confidentiality can result in suspension/dismissal
Job description
Job responsibilities
Lawns Medical Practice
Nurse Practitioner
Job Description
Reports To: GP Partners (Dr Andreas Pandazis and Dr Nyi Nyi Pe, and Managing Partner, Ann Steele, (for admin)
Main Purpose of Post:
To provide direct input in the care of practice patients, to include treatment, preventative care, screening and patient education.
Duties and Responsibilities of Post
- Provide assessment, screening, referrals and health education advice
- Be competent and confident in managing people with long-term health conditions
- Assess, diagnose, plan, implement and evaluate treatment/interventions and care for patients presenting with an undifferentiated diagnosis
- Proactively identify, diagnose and manage treatment plans for patients at risk of developing a long-term condition (as appropriate)
- Diagnose and manage both acute and chronic conditions, integrating both drug-and nondrug-based treatment methods into a management plan
- Prescribe and review medication for therapeutic effectiveness, appropriate to patient needs and in accordance with evidence-based practice and national and practice protocols, and within scope of practice
- Work with patients in order to support compliance with, and adherence to, prescribed treatments
- Make appropriate referrals to secondary care when necessary
- Provide information and advice on prescribed or over-the-counter medication, medication regimes, side-effects and interactions
- Support patients to adopt health promotion strategies that promote healthy lifestyles, and apply principles of self-care
- Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment
- Recognise and work within own competence and professional code of conduct as regulated by the NMC
- Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures
- Prioritise, organise and manage own workload in a manner that maintains and promotes quality
- Deliver care according to, NICE guidelines and evidence-based care
- Advise manager regarding health and safety aspects
- Ensure accurate notes of all consultations and treatments are recorded adequately on the computer
- Assist in the formulation of practice philosophy, strategy and policy
Professional Development
- Maintain continued education by attendance at courses and study days as deemed useful or necessary for professional development
- Attend practice meetings regularly
- Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments (eg courses and conferences)
- Assess own learning needs and undertake learning as appropriate
General
- Staff must behave in a professional and discreet manner at all times.
- Patient and professional confidentiality is of prime importance. Any breach of confidentiality can result in suspension/dismissal
Person Specification
Qualifications
Essential
- Must hold the relevant ANP qualification and have at least 2 years experience in Primary Care as a Nurse Practitioner
Person Specification
Qualifications
Essential
- Must hold the relevant ANP qualification and have at least 2 years experience in Primary Care as a Nurse Practitioner
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Lawns Medical Practice
Address
Health Centre
Mount Street
Diss
Norfolk
IP22 4WG
United Kingdom
Employer's website
Employer details
Employer name
Lawns Medical Practice
Address
Health Centre
Mount Street
Diss
Norfolk
IP22 4WG
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 7 day(s) ago
Reference: 2365660
Job summary
Kings Lynn PCN are looking for a PCN development manager, on a full-time basis, to work from their Kings Lynn Health Hub.
The postholder will be responsible for driving the strategic development of the primary care network and leading on transformational change, neighbourhood development, workforce integration, partnership working, service redesign and financial sustainability. They will be responsible for ensuring the PCN is well positioned to deliver excellent patient care and respond to evolving NHS priorities and neighbourhood health reforms.
Main duties of the job
- Lead the development, implementation of the PCN's strategy and business plan ensuring alignment with National & Local objectives and initiatives.
- Develop and deliver programmes that support the PCN population including population health management, digital and data initiatives
- Provide programme leadership across key areas including prevention, personalised care, health inequalities, urgent care, enhanced access, and integrated care delivery.
- Lead the design, mobilisation, and delivery of new services, ensuring services are integrated, sustainable and focused on improving patient outcomes.
- Support the PCN Board in responding to changing NHS policy, neighbourhood health reforms, and integrated care developments.
About us
Based in the new purpose-built Kings Lynn Health Hub, Kings Lynn Primary Care Network (PCN) serves a patient population of 71,500 patients residing across Kings Lynn and the surrounding area within west Norfolk.
The PCN consists of 3 core GP practices Vida Healthcare, St James Medical Practice, Southgates Medical and Surgical Centre & the Woottons Surgery.
The PCN is led by a clinical director, Dr Caroline Delves.
Details
Date posted
25 September 2026
Pay scheme
Other
Salary
£50,000 a year - DOE
Contract
Permanent
Working pattern
Full-time
Reference number
29930-1
Job locations
SOUTHGATES MED &SURG CTR & WOOTTONS
41 GOODWINS ROAD
KING'S LYNN
Norfolk
PE30 5QX
United Kingdom
Job description
Job responsibilities
If you would like to find out more information about this role, please do not hesitate to get in contact with us.
Job description
Job responsibilities
If you would like to find out more information about this role, please do not hesitate to get in contact with us.
Person Specification
Experience
Essential
- Experience working within primary care within a management role
- Experience of working in a role that requires a high degree of autonomy
- Experience of managing employees
- Experience of financial management
Desirable
- Experience working within a PCN
- Experience of working with a range of local stakeholders and other providers
Qualifications
Essential
- Educated to A-Level
- Management qualification or equivalent experience (5 years at senior level)
- Project management qualification or equivalent experience (5 years)
Person Specification
Experience
Essential
- Experience working within primary care within a management role
- Experience of working in a role that requires a high degree of autonomy
- Experience of managing employees
- Experience of financial management
Desirable
- Experience working within a PCN
- Experience of working with a range of local stakeholders and other providers
Qualifications
Essential
- Educated to A-Level
- Management qualification or equivalent experience (5 years at senior level)
- Project management qualification or equivalent experience (5 years)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Primary Care Careers
Address
SOUTHGATES MED &SURG CTR & WOOTTONS
41 GOODWINS ROAD
KING'S LYNN
Norfolk
PE30 5QX
United Kingdom
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Primary Care Careers
Address
SOUTHGATES MED &SURG CTR & WOOTTONS
41 GOODWINS ROAD
KING'S LYNN
Norfolk
PE30 5QX
United Kingdom
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)
Apply Now
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Deputy Head of Resource Planning
East of England Ambulance Service View all jobs
Posted 7 day(s) ago
Reference: 2365632
Job summary
The Deputy Head of Resource Planning is a senior leadership role within the Planning Directorate, responsible for leading the Trust's operational and Emergency Operations Centre (EOC) resource planning and scheduling functions. The postholder will ensure that the Trust has the right people, with the right skills, in the right place at the right time to meet patient demand, operational performance standards and regulatory requirements. The role provides strategic and operational leadership to the Scheduling Department, drives performance improvement, and works closely with internal and external stakeholders to support the delivery of safe, effective and efficient patient care. The successful candidate will also deputise for the Head of Resource Planning as required.
Main duties of the job
- Lead the operational resource planning and scheduling function across a large geographical area to ensure workforce resources are aligned to patient demand and service requirements.
- Manage and develop a large team of Resource Planning Managers, Scheduling Coordinators and support staff, promoting high performance and staff wellbeing.
- Provide expert advice and recommendations on workforce planning, resourcing strategies and operational performance to senior leaders across the Trust.
- Ensure compliance with statutory, regulatory and organisational requirements, including Working Time Regulations and workforce governance standards.
- Lead performance improvement initiatives and support the development of innovative workforce planning solutions to improve service delivery and patient outcomes.
- Build and maintain effective relationships with stakeholders including operational teams, trade union representatives and external partners.
About us
You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
The East of England offers a unique blend of innovation and opportunity, surrounded by picturesque countryside, historic towns, and quick access to both the bustling capital and serene coastlines.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.
We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.
We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£57,528 to £64,750 a year pro rata
Contract
Secondment
Working pattern
Full-time, Home or remote working
Reference number
247-A&E-DHRP-FT-0926
Job locations
Melbourn / Agile
Melbourn
SG8 6DE
United Kingdom
Job description
Job responsibilities
For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.
Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.
How to applyStep 1 - Read the advert and the Job Description and Person Specification (attached)Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.
Job description Job responsibilities For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails. Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn. How to applyStep 1 - Read the advert and the Job Description and Person Specification (attached)Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.
Person Specification
Qualifications
Essential
- Master's Degree or equivalent professional qualification or substantial demonstrable experience working directly in Resource Planning at a senior level.
- Demonstrable evidence of advanced specialist knowledge in Resource Planning and Scheduling.
- Evidence of professional development in the last 12 months directly related to Resource Planning.
- Recent industry qualifications or other substantial demonstrable experience with call centre rostering processes.
- European Computer Driving Licence or demonstrable working knowledge of using the full range of Microsoft Office applications.
Experience
Essential
- Significant in-depth management experience leading a team in a responsive, fast paced customer-focused operational environment.
- Significant experience specifically within a delivery role related to Resource Planning.
- Experience of call centre rostering demands and demonstrable knowledge of industry standards processes.
- Experience of directly reviewing new and existing Resource Planning Policies to ensure they meet business requirements.
- Experience of managing a large team across a wide geographical area, potentially working remotely, including managing operational performance of staff and managers in a pressured environment.
- Experience of Business Planning, Objective Setting and Performance Management to meet strategic goals.
- Recent experience in any of the key 4 areas: strategic workforce planning, capacity planning, demand forecasting, or resource allocation.
Desirable
- Experience of managing budgets, ensuring accountability and best value.
- Recent or current experience working in emergency services, NHS or logistics sectors.
- Experience of effective partnership working with trade unions and understanding of principles of partnership working and employee relations.
Skills and Knowledge
Essential
- An expectation of advanced working practice of Global Rostering System (GRS) and its functions.
- Demonstrable understanding of Workforce Management systems and database software managing resource plans.
- High standard of report writing skills suitable for a wide range of audiences specifically focused on Resource Planning.
- Demonstrated capability in managing resource plans over short-, medium- and long-term timeframes with a particular familiarity to adjust plans and resource requirements accordingly.
- Ability to analyse and interpret complex information/data to make intelligence-led resource allocation decisions, implementing appropriate changes with limited guidance.
- Presenting complex, sensitive or contentious information to internal and external groups.
- Detailed knowledge within recent working practice of Health & Safety, Information Governance, Working Time Directive and Care Quality Commission requirements.
Personal Qualities, Abilities and Attributes
Essential
- Prioritising conflicting demands and often unpredictable work patterns.
- Confident in autonomous decision making, potentially with limited guidance.
- High level, professional report writing skills for Senior Management Level.
- Continuous learner, stays updated with industry best practices, resource management trends and emerging technologies.
- Making and owning autonomous decisions in fast paced, highly pressured environments to exacting deadlines.
Person Specification Qualifications Essential Master's Degree or equivalent professional qualification or substantial demonstrable experience working directly in Resource Planning at a senior level. Demonstrable evidence of advanced specialist knowledge in Resource Planning and Scheduling. Evidence of professional development in the last 12 months directly related to Resource Planning. Recent industry qualifications or other substantial demonstrable experience with call centre rostering processes. European Computer Driving Licence or demonstrable working knowledge of using the full range of Microsoft Office applications. Experience Essential Significant in-depth management experience leading a team in a responsive, fast paced customer-focused operational environment. Significant experience specifically within a delivery role related to Resource Planning. Experience of call centre rostering demands and demonstrable knowledge of industry standards processes. Experience of directly reviewing new and existing Resource Planning Policies to ensure they meet business requirements. Experience of managing a large team across a wide geographical area, potentially working remotely, including managing operational performance of staff and managers in a pressured environment. Experience of Business Planning, Objective Setting and Performance Management to meet strategic goals. Recent experience in any of the key 4 areas: strategic workforce planning, capacity planning, demand forecasting, or resource allocation. Desirable Experience of managing budgets, ensuring accountability and best value. Recent or current experience working in emergency services, NHS or logistics sectors. Experience of effective partnership working with trade unions and understanding of principles of partnership working and employee relations. Skills and Knowledge Essential An expectation of advanced working practice of Global Rostering System (GRS) and its functions. Demonstrable understanding of Workforce Management systems and database software managing resource plans. High standard of report writing skills suitable for a wide range of audiences specifically focused on Resource Planning. Demonstrated capability in managing resource plans over short-, medium- and long-term timeframes with a particular familiarity to adjust plans and resource requirements accordingly. Ability to analyse and interpret complex information/data to make intelligence-led resource allocation decisions, implementing appropriate changes with limited guidance. Presenting complex, sensitive or contentious information to internal and external groups. Detailed knowledge within recent working practice of Health & Safety, Information Governance, Working Time Directive and Care Quality Commission requirements. Personal Qualities, Abilities and Attributes Essential Prioritising conflicting demands and often unpredictable work patterns. Confident in autonomous decision making, potentially with limited guidance. High level, professional report writing skills for Senior Management Level. Continuous learner, stays updated with industry best practices, resource management trends and emerging technologies. Making and owning autonomous decisions in fast paced, highly pressured environments to exacting deadlines.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
East of England Ambulance Service
Address
Melbourn / Agile
Melbourn
SG8 6DE
United Kingdom
Employer's website
https://www.eastamb.nhs.uk (Opens in a new tab)
Employer details
Employer name
East of England Ambulance Service
Address
Melbourn / Agile
Melbourn
SG8 6DE
United Kingdom
Employer's website
https://www.eastamb.nhs.uk (Opens in a new tab)
Apply Now
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Success!
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Posted 7 day(s) ago
Reference: 2365608
Job summary
East Anglia's Children's Hospices (EACH) is looking to recruit a trusts & foundations manager to join us for 30 hours per week, worked as 4 days across Monday - Friday. The role is hospice-based, with the opportunity for some home working. Please specify your preferred EACH hospice work-base location (Milton, Norwich or Ipswich) when applying.
At EACH, we support children and young people with life-threatening conditions, and their families. We are seeking an experienced trusts and foundations manager to lead the delivery of our trusts and foundations fundraising programme, securing income from charitable trusts, foundations and grant-making organisations to support hospice services, projects and developments.
Main duties of the job
- Lead the delivery of EACH's trusts and foundations fundraising strategy.
- Develop and manage a sustainable pipeline of funding opportunities.
- Build and maintain relationships with charitable trusts, foundations and grant-making organisations.
- Prepare high-quality funding applications, proposals and impact reports.
- Work collaboratively with colleagues to develop projects, funding packages and capital appeal opportunities.
- Monitor performance against income targets and contribute to reporting for senior leadership and trustees.
- Ensure accurate CRM management and compliance with fundraising and data protection requirements.
About us
East Anglias Childrens Hospices (EACH) ensures the best possible quality of life and makes every moment count for children and families across Cambridgeshire, Essex, Norfolk and Suffolk. Our family-centred approach includes specialist nursing care, symptom management nursing, short breaks, wellbeing activities, therapies, care at end of life, bereavement support, counselling and volunteer services in the family home; all meeting the individual needs of the child, young person and whole family.
In 2020, all three of our hospices; The Nook (Norfolk), The Treehouse (Ipswich) and Milton (Cambridge) were rated OUTSTANDING by the Care Quality Commission.
Our people are central to our success. We have a talented workforce of staff and volunteers in care, fundraising, retail, facilities, IT, finance, marketing & communications and human resources.
Were over 440 employees strong, with a team of more than 2,000 volunteers across the organisation including over 50 shops and a retail distribution centre.
Benefits of working for us include
- Enhanced holiday plus holiday purchase scheme
- Flexible/hybrid working
- Employee health cash plan
- Employee assistance programme
- Employer pension scheme, with up to 7% employer contribution, and life assurance cover
- Free eye tests
- Cycle to work scheme
- Enhanced maternity & paternity pay
Details
Date posted
25 September 2026
Pay scheme
Other
Salary
£41,000 a year FTE
Contract
Permanent
Working pattern
Part-time
Reference number
30026
Job locations
The Treehouse Hospice
St. Augustine's Gardens
Ipswich
Suffolk
IP3 8NS
United Kingdom
Job description
Job responsibilities
If you would like to find out more information about this role, please see the attached job specification.
Job description
Job responsibilities
If you would like to find out more information about this role, please see the attached job specification.
Person Specification
Experience
Essential
- Experience of trusts and grant fundraising, including developing funding opportunities and supporter relationships.
- Experience of securing income against financial targets.
- Experience of preparing funding applications, reports and proposals.
- The ability to interpret information and data to create evidence-based applications and cases for support.
- Relationship management and stakeholder engagement skills.
- Experience of managing priorities and delivering work to deadlines.
- Experience of supporting, developing or managing others.
- Effective written, verbal and presentation skills.
Person Specification
Experience
Essential
- Experience of trusts and grant fundraising, including developing funding opportunities and supporter relationships.
- Experience of securing income against financial targets.
- Experience of preparing funding applications, reports and proposals.
- The ability to interpret information and data to create evidence-based applications and cases for support.
- Relationship management and stakeholder engagement skills.
- Experience of managing priorities and delivering work to deadlines.
- Experience of supporting, developing or managing others.
- Effective written, verbal and presentation skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Primary Care Careers
Address
The Treehouse Hospice
St. Augustine's Gardens
Ipswich
Suffolk
IP3 8NS
United Kingdom
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Primary Care Careers
Address
The Treehouse Hospice
St. Augustine's Gardens
Ipswich
Suffolk
IP3 8NS
United Kingdom
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)
Apply Now
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Posted 7 day(s) ago
Reference: 2365579
Job summary
Botesdale Health Centre are keen to welcome an experienced Advanced Nurse Practitioner to their team on a part-time basis for 28.5 hours per week. As a key member of the team, the ANP will asses, diagnose, treat and prescribe autonomously for patients presenting with undifferentiated and undiagnosed conditions.
Main duties of the job
- Assess patients presenting with undifferentiated and undiagnosed conditions across all age groups, using comprehensive history-taking, clinical examination, and clinical reasoning to formulate differential diagnoses
- Initiate evidence-based treatment plans, including medication prescribing, lifestyle advice, and onward referral where appropriate
- Manage same-day acute and urgent presentations, including minor illness, minor injury, infections, musculoskeletal complaints, and exacerbations of chronic conditions
- Conduct routine and follow-up consultations for patients with complex or multi-morbid long-term conditions
- Deliver consultations face-to-face, by telephone, and by video
- Manage clinical emergencies in the practice in accordance with the practice emergency protocol
- Conduct home visits to housebound patients as part of the daily clinical workload
- Prescribe medicines independently from the British National Formulary (BNF) within scope of competence, including some controlled drugs (Schedules 2-5, subject to regulatory restrictions)
- Conduct medication reviews, optimise medication regimes, and deprescribe where clinically appropriate
- Prescribe in accordance with NICE guidelines, local formulary, and evidence-based practice
- Monitor therapeutic outcomes and adjust prescribing in response to clinical findings
- Maintain prescribing competence through CPD, prescribing audit, and peer review
About us
Botesdale Health Centre is a well-established and highly regarded NHS GP practice serving over 10,000 patients across Botesdale and the surrounding rural communities. The practice is committed to delivering high-quality, patient-centred healthcare in a friendly, professional, and supportive environment. Led by a dedicated multidisciplinary team of GPs (4 Partners, 6 Salaried GPs), Nurses, Urgent Care Practitioners, Healthcare Assistants, Care Coordinators, Care Navigators, Dispensers and Administration staff, Botesdale Health Centre places a strong emphasis on teamwork, continuous learning, and excellent patient care. As a training practice, it actively supports staff development and fosters a culture of innovation and improvement, making it an attractive place to build a rewarding healthcare career.
Details
Date posted
25 September 2026
Pay scheme
Other
Salary
Depending on experience - Band 7 equivalent
Contract
Permanent
Working pattern
Part-time
Reference number
30040
Job locations
Botesdale
Diss
Norfolk
IP22 1DW
United Kingdom
Job description
Job responsibilities
If you would like to find out more information about this role, please see the attached job specification.
Job description
Job responsibilities
If you would like to find out more information about this role, please see the attached job specification.
Person Specification
Qualifications
Essential
- Active NMC as a Registered Nurse (Adult) with no restrictions or conditions
- V300 Independent and Supplementary Prescriber
- MSc in Advanced Clinical Practice or equivalent qualification
Desirable
- Active NMC as a Registered Nurse (Adult) with no restrictions or conditions
- V300 Independent and Supplementary Prescriber
- MSc in Advanced Clinical Practice or equivalent qualification
Experience
Essential
- Advanced clinical skills
- Strong clinical leadership skills
Desirable
- Experience of mentoring ANP or student nurses
Person Specification
Qualifications
Essential
- Active NMC as a Registered Nurse (Adult) with no restrictions or conditions
- V300 Independent and Supplementary Prescriber
- MSc in Advanced Clinical Practice or equivalent qualification
Desirable
- Active NMC as a Registered Nurse (Adult) with no restrictions or conditions
- V300 Independent and Supplementary Prescriber
- MSc in Advanced Clinical Practice or equivalent qualification
Experience
Essential
- Advanced clinical skills
- Strong clinical leadership skills
Desirable
- Experience of mentoring ANP or student nurses
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Primary Care Careers
Address
Botesdale
Diss
Norfolk
IP22 1DW
United Kingdom
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Primary Care Careers
Address
Botesdale
Diss
Norfolk
IP22 1DW
United Kingdom
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)
Apply Now
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Success!
Your application has been submitted.
Posted 7 day(s) ago
Reference: 2365490
Job summary
An exciting opportunity has arisen for an experienced and enthusiastic Practice Nurse to join Elmham Group of Practices on a 12-month fixed-term contract to provide maternity cover.
Working across our North Elmham and Swanton Morley practices, the successful candidate will join our friendly and supportive clinical team, providing high-quality, patient-centred nursing care to our practice population.
We are looking for a confident and motivated Registered Nurse with a broad range of Practice Nursing skills. Experience and competency in asthma reviews and asthma management is essential for this role, alongside the ability to support patients with other long-term conditions.
The successful candidate will be comfortable working both independently and as part of our wider multidisciplinary team and will share our commitment to providing an excellent standard of care to our patients.
Flexibility to work across both practice sites will be required according to clinical need.
Main duties of the job
The successful candidate will undertake a varied Practice Nurse role, including:
- Asthma reviews and ongoing asthma management
- Long-term condition reviews
- Cervical screening
- Child and adult immunisations
- Dressings and wound care
- Contraception reviews
- Injections
- Travel health
- Phlebotomy where relevant to ongoing patient care
- Participation in vaccination campaigns
- Providing telephone advice and support to patients where appropriate
- Supporting GPs with minor operations and LARCs as required
- Supporting the Practice in achieving QOF and other quality targets
- Participation in PCN Enhanced Access hours on a rota basis
- Maintaining accurate and comprehensive electronic patient records
- Maintaining up-to-date mandatory training, including Basic Life Support and Anaphylaxis
The post holder will work autonomously within their scope of practice whilst working closely with GPs, Nurse Practitioners, Practice Nurses, HCAs and the wider practice team.
About us
Were a friendly and well-established dispensing GP practice, caring for around 10,000 patients across our two sites in North Elmham and Swanton Morley.
Behind our practices is a fantastic team of more than 40 clinical and administrative colleagues, all working together with one shared goal: providing great care and a positive experience for our patients.
Were proud of the supportive and welcoming environment we have created. Teamwork really matters to us, and everyone has an important part to play in keeping our practices running smoothly and delivering the best possible service to our patients.
Details
Date posted
25 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Fixed term
Duration
1 years
Working pattern
Full-time
Reference number
A1540-26-0007
Job locations
59 Holt Road
North Elmham
Dereham
Norfolk
NR20 5JS
United Kingdom
Job description
Job responsibilities
The post holder will work as part of the wider Elmham Group of Practices team across North Elmham and Swanton Morley.
The post holder will:
- Work as a self-directing practitioner within the managerial structure laid down by the Practice, delivering nursing care to the Practice population and working with GPs and other clinicians to meet patients' medical needs as appropriate.
- Ensure that care delivered to the Practice population is relevant, of a high standard and clinically effective.
- Work as a member of the Nursing Team alongside GPs, Nurse Practitioners, Practice Nurses, HCAs and the wider multidisciplinary team to provide an optimum level of care to patients.
- Work within the framework of the NMC Code and professional standards.
- Support audit activity and quality initiatives, including QOF.
- Maintain and develop their professional knowledge and clinical competencies.
- Be flexible in providing clinical cover across North Elmham and Swanton Morley according to Practice requirements.
Clinical Practice
The post holder will:
- Provide clinically appropriate care and treatment to the Practice population, either independently or in conjunction with a GP or other appropriate clinician, in accordance with Practice policies and protocols.
- Undertake asthma reviews and provide ongoing asthma management. The post holder must be competent and experienced in this area.
- Undertake a range of other Long-Term Condition reviews within their scope of competence, supporting the Practice in achieving relevant QOF indicators.
Be proficient in core Practice Nursing skills including:
- Cervical screening
- Dressings and wound care
- Child and adult immunisations
- Travel health
- Contraception reviews
- Injections
- Participate in vaccination and immunisation campaigns.
- Undertake phlebotomy where relevant to a patient's ongoing care.
- Provide telephone advice and support to patients where appropriate.
- Support GPs with minor operations and LARCs as required and within their competence.
- Participate in PCN Enhanced Access hours on a rota basis where required.
- Participate in new clinical initiatives as required by the Practice.
- Advise patients on a range of health-related matters, referring them to an appropriate healthcare professional when necessary.
- Adhere to infection prevention and control procedures at all times.
- Ensure clinical rooms are kept clean, tidy and appropriately stocked.
- Ensure clinical and emergency equipment is appropriately maintained and any faults are reported promptly.
- Maintain up-to-date Basic Life Support and Anaphylaxis training.
- Undertake ongoing training and professional development and, where required, develop skills in specific areas of long-term condition management.
Record Keeping
The post holder will:
- Maintain accurate, clear and contemporaneous electronic patient records.
- Be proficient in the use of the Practice clinical system and relevant clinical templates.
- Document assessments, care provided, outcomes and any amendments to a patient's care plan.
- Ensure an appropriate entry is made in the patient's medical record following each consultation or clinical interaction.
- Complete all appropriate documentation necessary for the ongoing care of patients.
- Maintain patient confidentiality at all times.
Continuing Professional Development
The post holder will:
- Undertake continuing education and training to ensure their clinical practice remains current, evidence based and effective.
- Maintain all required statutory and mandatory training.
- Participate in relevant Practice training and clinical updates.
- Contribute to the education and training of students and other members of the team where appropriate and within their areas of expertise.
- Participate in audit, research and quality improvement activities where appropriate.
General Responsibilities
The post holder will:
- Work collaboratively with colleagues across Elmham Group of Practices.
- Maintain a professional and supportive approach to colleagues and patients.
- Follow all Practice policies and procedures.
- Maintain confidentiality and comply with information governance requirements.
- Work within their professional scope of practice and recognise when referral to another healthcare professional is required.
- Be flexible and adaptable to meet the changing needs of the Practice and its patients.
This job description is not exhaustive and may be reviewed and amended in consultation with the post holder to reflect the changing needs of the Practice
Job description
Job responsibilities
The post holder will work as part of the wider Elmham Group of Practices team across North Elmham and Swanton Morley.
The post holder will:
- Work as a self-directing practitioner within the managerial structure laid down by the Practice, delivering nursing care to the Practice population and working with GPs and other clinicians to meet patients' medical needs as appropriate.
- Ensure that care delivered to the Practice population is relevant, of a high standard and clinically effective.
- Work as a member of the Nursing Team alongside GPs, Nurse Practitioners, Practice Nurses, HCAs and the wider multidisciplinary team to provide an optimum level of care to patients.
- Work within the framework of the NMC Code and professional standards.
- Support audit activity and quality initiatives, including QOF.
- Maintain and develop their professional knowledge and clinical competencies.
- Be flexible in providing clinical cover across North Elmham and Swanton Morley according to Practice requirements.
Clinical Practice
The post holder will:
- Provide clinically appropriate care and treatment to the Practice population, either independently or in conjunction with a GP or other appropriate clinician, in accordance with Practice policies and protocols.
- Undertake asthma reviews and provide ongoing asthma management. The post holder must be competent and experienced in this area.
- Undertake a range of other Long-Term Condition reviews within their scope of competence, supporting the Practice in achieving relevant QOF indicators.
Be proficient in core Practice Nursing skills including:
- Cervical screening
- Dressings and wound care
- Child and adult immunisations
- Travel health
- Contraception reviews
- Injections
- Participate in vaccination and immunisation campaigns.
- Undertake phlebotomy where relevant to a patient's ongoing care.
- Provide telephone advice and support to patients where appropriate.
- Support GPs with minor operations and LARCs as required and within their competence.
- Participate in PCN Enhanced Access hours on a rota basis where required.
- Participate in new clinical initiatives as required by the Practice.
- Advise patients on a range of health-related matters, referring them to an appropriate healthcare professional when necessary.
- Adhere to infection prevention and control procedures at all times.
- Ensure clinical rooms are kept clean, tidy and appropriately stocked.
- Ensure clinical and emergency equipment is appropriately maintained and any faults are reported promptly.
- Maintain up-to-date Basic Life Support and Anaphylaxis training.
- Undertake ongoing training and professional development and, where required, develop skills in specific areas of long-term condition management.
Record Keeping
The post holder will:
- Maintain accurate, clear and contemporaneous electronic patient records.
- Be proficient in the use of the Practice clinical system and relevant clinical templates.
- Document assessments, care provided, outcomes and any amendments to a patient's care plan.
- Ensure an appropriate entry is made in the patient's medical record following each consultation or clinical interaction.
- Complete all appropriate documentation necessary for the ongoing care of patients.
- Maintain patient confidentiality at all times.
Continuing Professional Development
The post holder will:
- Undertake continuing education and training to ensure their clinical practice remains current, evidence based and effective.
- Maintain all required statutory and mandatory training.
- Participate in relevant Practice training and clinical updates.
- Contribute to the education and training of students and other members of the team where appropriate and within their areas of expertise.
- Participate in audit, research and quality improvement activities where appropriate.
General Responsibilities
The post holder will:
- Work collaboratively with colleagues across Elmham Group of Practices.
- Maintain a professional and supportive approach to colleagues and patients.
- Follow all Practice policies and procedures.
- Maintain confidentiality and comply with information governance requirements.
- Work within their professional scope of practice and recognise when referral to another healthcare professional is required.
- Be flexible and adaptable to meet the changing needs of the Practice and its patients.
This job description is not exhaustive and may be reviewed and amended in consultation with the post holder to reflect the changing needs of the Practice
Person Specification
Experience
Essential
- The successful applicant must have:
- First level Registered Nurse qualification and current NMC registration.
- Experience and competency in asthma reviews and asthma management.
- Evidence of continuing professional development.
- Competence in core Practice Nursing skills.
- Ability to undertake long-term condition reviews.
- Ability to maintain accurate patient records, including electronic patient records.
- Ability to work autonomously and use their own initiative.
- Up-to-date nursing and clinical knowledge.
- Excellent interpersonal and communication skills.
- Ability to work effectively as part of a team.
- Good IT skills.
- Understanding of clinical audit.
- Ability to work effectively under pressure.
- A flexible and adaptable approach.
- Ability to travel between practice sites as required.
- Enhanced DBS disclosure.
Desirable
- Previous experience working within Primary Care.
- Long-Term Condition Certificate, Diploma or Degree.
- Independent/Supplementary Nurse Prescribing qualification.
- Knowledge of local and national guidelines and protocols.
- Experience in the management of additional long-term conditions.
Person Specification
Experience
Essential
- The successful applicant must have:
- First level Registered Nurse qualification and current NMC registration.
- Experience and competency in asthma reviews and asthma management.
- Evidence of continuing professional development.
- Competence in core Practice Nursing skills.
- Ability to undertake long-term condition reviews.
- Ability to maintain accurate patient records, including electronic patient records.
- Ability to work autonomously and use their own initiative.
- Up-to-date nursing and clinical knowledge.
- Excellent interpersonal and communication skills.
- Ability to work effectively as part of a team.
- Good IT skills.
- Understanding of clinical audit.
- Ability to work effectively under pressure.
- A flexible and adaptable approach.
- Ability to travel between practice sites as required.
- Enhanced DBS disclosure.
Desirable
- Previous experience working within Primary Care.
- Long-Term Condition Certificate, Diploma or Degree.
- Independent/Supplementary Nurse Prescribing qualification.
- Knowledge of local and national guidelines and protocols.
- Experience in the management of additional long-term conditions.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Elmham Group of Surgeries
Address
59 Holt Road
North Elmham
Dereham
Norfolk
NR20 5JS
United Kingdom
Employer's website
Employer details
Employer name
Elmham Group of Surgeries
Address
59 Holt Road
North Elmham
Dereham
Norfolk
NR20 5JS
United Kingdom
Employer's website
Apply Now
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Specialist Doctor - Ophthalmology (1 year fixed term)
The Queen Elizabeth Hospital King's Lynn NHSFT View all jobs
Posted 7 day(s) ago
Reference: 2365423
Job summary
An opportunity has arisen for a Specialist Doctor to join our Ophthalmology team.
We work in a friendly team atmosphere with a diverse population in North West Norfolk. We are a team that listens and works together to achieve excellence for our patients.
If you feel that you want to be part of this exciting department, with additional flexibility of developing and incorporating services within the existing infrastructure then come and join us!
Main duties of the job
Provide high-quality ophthalmology services across outpatient, surgical, and emergency care settings, delivering safe and effective patient-centred care. Assess, diagnose, and manage patients presenting with a broad range of ophthalmic conditions in accordance with national and local clinical guidelines. Undertake outpatient clinics, IVT's, laser clinics Participate fully in the departmental 1st on call rota, including emergency and urgent ophthalmology services as required.
About us
The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust provides acute, specialist, maternity and community services for around 375,000 people across West and North Norfolk, North Cambs and South Lincs. We are united in delivering safe, high-quality and compassionate care.Each year, our teams support tens of thousands of patients, including over 94,000 Emergency Department attendances, more than 25,000 day-case procedures, nearly 32,000 elective and non-elective inpatients, and over 1,700 births across 22 wards and around 500 beds.As part of the Norfolk and Waveney University Hospitals Group, we work closely with partner hospitals to share expertise, innovate and create new opportunities for collaboration, learning and career development.We are helping shape the future of local healthcare, with plans for new state-of-the-art hospitals in King's Lynn and Gorleston through the Government's New Hospital Programme, and ongoing digital investment such as implementing an electronic patient record.The QEH holds teaching hospital status and is research active, recruiting more than 1,800 participants to NIHR portfolio studies last year. Rated 'Good' by the CQC in Caring, Well-Led and Effective, with Maternity Services also rated 'Good', and with around 4,000 staff and volunteers, we offer a strong community ethos and a focus on learning, wellbeing and development. The QEH is a place where your contribution matters -- and where you can help shape the future of healthcare.
Details
Date posted
25 September 2026
Pay scheme
Other
Salary
£104,401 to £115,341 a year plus on call
Contract
Fixed term
Duration
1 years
Working pattern
Full-time
Reference number
426-491-26MP
Job locations
The Queen Elizabeth Hospital
Gayton Road
King's Lynn
PE30 4ET
United Kingdom
Job description
Job responsibilities
For further information and details of this post, please refer to the Job Description and Person Specification.
Job description Job responsibilities For further information and details of this post, please refer to the Job Description and Person Specification.
Person Specification
Qualifications
Essential
- MBBS or equivalent medical qualification.
Desirable
- FRCOphth or equivalent
- Postgraduate qualification
Entry Criteria
Essential
- Full Registration and a licence to practise with the General Medical Council.
- Completed a minimum of 12 years' medical work (either continuous period or in aggregate) since obtaining a primary medical qualification of which a minimum of six years should have been in Ophthalmology in the Specialty Doctor and/or closed SAS grades. Equivalent years' experience in a relevant specialty from other medical grades including from overseas will also be accepted
- Able to deal with Ophthalmic emergencies
- Competence in pre-operative and post-operative management of general surgical patients.
Professional Values & Behaviours, Skills and Knowledge
Essential
- Practises with the professional values and behaviours expected of all doctors as set out in GMC Good Medical Practice and the Generic Professional Capabilities Framework
- Demonstrates the underpinning subject-specific competences i.e., knowledge, skills and behaviours relevant to the role setting and scope.
Person Specification Qualifications Essential MBBS or equivalent medical qualification. Desirable FRCOphth or equivalent Postgraduate qualification Entry Criteria Essential Full Registration and a licence to practise with the General Medical Council. Completed a minimum of 12 years' medical work (either continuous period or in aggregate) since obtaining a primary medical qualification of which a minimum of six years should have been in Ophthalmology in the Specialty Doctor and/or closed SAS grades. Equivalent years' experience in a relevant specialty from other medical grades including from overseas will also be accepted Able to deal with Ophthalmic emergencies Competence in pre-operative and post-operative management of general surgical patients. Professional Values & Behaviours, Skills and Knowledge Essential Practises with the professional values and behaviours expected of all doctors as set out in GMC Good Medical Practice and the Generic Professional Capabilities Framework Demonstrates the underpinning subject-specific competences i.e., knowledge, skills and behaviours relevant to the role setting and scope.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
The Queen Elizabeth Hospital King's Lynn NHSFT
Address
The Queen Elizabeth Hospital
Gayton Road
King's Lynn
PE30 4ET
United Kingdom
Employer's website
https://www.qehkl.nhs.uk (Opens in a new tab)
Employer details
Employer name
The Queen Elizabeth Hospital King's Lynn NHSFT
Address
The Queen Elizabeth Hospital
Gayton Road
King's Lynn
PE30 4ET
United Kingdom
Employer's website
https://www.qehkl.nhs.uk (Opens in a new tab)
Apply Now
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Consultant Ophthalmologist (Fixed Term)
The Queen Elizabeth Hospital King's Lynn NHSFT View all jobs
Posted 7 day(s) ago
Reference: 2365420
Job summary
An opportunity has arisen for a Consultant to join our Ophthalmology team with a subspecialist interest in urgent care pathways desirable.
We ensure that close collaboration of all the consultants takes place with regular fortnightly team meetings and there is a close working relationship with the managers of the service.
We work in a friendly team atmosphere with a diverse population in North West Norfolk.
Main duties of the job
Provide high-quality ophthalmology services across outpatient, surgical, and emergency care settings, delivering safe and effective patient-centred care. Assess, diagnose, and manage patients presenting with a broad range of ophthalmic conditions in accordance with national and local clinical guidelines. Undertake outpatient clinics, theatre sessions, and other programmed activities as agreed within the job plan. Participate fully in the departmental consultant rota, including on-call, emergency, and urgent ophthalmology services as required. Contribute to the development and delivery of high-quality ophthalmology pathways to ensure timely access to treatment and excellent clinical outcomes.
We are a team that listens and works together to achieve excellence for our patients.
If you feel that you want to be part of this exciting department, with additional flexibility of developing and incorporating services within the existing infrastructure then come and join us!
About us
There's never been a more exciting time to join TeamQEH. We're working on a once in a generation opportunity to build a new state-of-the-art hospital and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken.
Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.
At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.
We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships.
We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.
Details
Date posted
25 September 2026
Pay scheme
Hospital medical and dental staff
Grade
Consultant
Salary
£113,565 to £150,569 a year per annum pro rata
Contract
Fixed term
Duration
1 years
Working pattern
Full-time
Reference number
426-492-26MP
Job locations
The Queen Elizabeth Hospital
Gayton Road
King's Lynn
PE30 4ET
United Kingdom
Job description
Job responsibilities
For further information and details of this post, please refer to the Job Description and Person Specification.
Job description Job responsibilities For further information and details of this post, please refer to the Job Description and Person Specification.
Person Specification
Qualifications
Essential
- MBBS or equivalent medical qualification.
- FRCOphth/FRCS or equivalent completed
Desirable
- MD, PhD or evidence of further training and experience in Ophthalmology
Entry Criteria
Essential
- Full Registration and a licence to practise with the General Medical Council.
- Entry on GMC Specialist Register; eligible for entry on Register or within six months of receipt of Certificate of Completion of Training (CCT) or Certificate of Eligibility for Specialist Registration (CESR) at time of interview
Experience
Essential
- A wide range of clinical skills and practice in the specialty, cataract and glaucoma management.
- Ability to take full and independent responsibility for the emergency care of patients, both paediatrics and adults.
- Experience at fellowship level.
- Experience in phacoemulsification, Including experience In providing training In phacoemulsification
Desirable
- Experience and interest in the management of Surgical Glaucoma.
Person Specification Qualifications Essential MBBS or equivalent medical qualification. FRCOphth/FRCS or equivalent completed Desirable MD, PhD or evidence of further training and experience in Ophthalmology Entry Criteria Essential Full Registration and a licence to practise with the General Medical Council. Entry on GMC Specialist Register; eligible for entry on Register or within six months of receipt of Certificate of Completion of Training (CCT) or Certificate of Eligibility for Specialist Registration (CESR) at time of interview Experience Essential A wide range of clinical skills and practice in the specialty, cataract and glaucoma management. Ability to take full and independent responsibility for the emergency care of patients, both paediatrics and adults. Experience at fellowship level. Experience in phacoemulsification, Including experience In providing training In phacoemulsification Desirable Experience and interest in the management of Surgical Glaucoma.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
The Queen Elizabeth Hospital King's Lynn NHSFT
Address
The Queen Elizabeth Hospital
Gayton Road
King's Lynn
PE30 4ET
United Kingdom
Employer's website
https://www.qehkl.nhs.uk (Opens in a new tab)
Employer details
Employer name
The Queen Elizabeth Hospital King's Lynn NHSFT
Address
The Queen Elizabeth Hospital
Gayton Road
King's Lynn
PE30 4ET
United Kingdom
Employer's website
https://www.qehkl.nhs.uk (Opens in a new tab)
Apply Now
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Oral Health Improvement Practitioner (Dental Nurse)
Community Dental Services CIC View all jobs
Posted 7 day(s) ago
Reference: 2365404
Job summary
Oral Health Improvement Practitioner (Dental Nurse)
Norfolk and Remote/Hybrid Working
Permanent, Part Time
Hours: 22.5 hours per week (3 days)
Possible Base: Siskin Dental Centre, Norwich Community Hospital, Bowthorpe Road, Norwich, NR2 3TU (To be discussed at interview)
Remote/Hybrid working
Salary: £28,392 - £31,157 per annum, pro rata (Actual £17,035.20 - £18,694.20)
Are you a registered dental nurse looking for an opportunity to work in oral health? No oral health experience needed as full training will be provided.
If your answer is 'yes' and you see yourself as a caring, flexible and approachable person where you will be appreciated by community groups and the team, then this is the place for
Main duties of the job
What are we looking for?
You will be a confident communicator and able to deliver "train the trainer" oral health sessions to schools and groups in the community across Norfolk.
Experience of participation in health campaigns and the production of high-quality resources will demonstrate your creativity and imagination.
Main duties include delivering a supervised toothbrushing programme to early years settings and schools, oral health promotion to vulnerable groups in the community along with formal and informal training for a variety of employees working in the community, including health professionals and peer educators.
You will understand the oral health needs of our local population, engaging positively with those most vulnerable to oral health inequalities and disadvantage.
You will liaise closely with external partners to deliver coordinated care and seek further opportunities to improve the oral health of our population.
You will be a GDC registrant and have proficient IT skills, accuracy and promptness are important.
This is a Norfolk wide role, so car drivers with a full UK driving licence and use of own vehicle are essential.
Working patterns are flexible within the hours Monday to Friday, 8.30am - 6.00pm. Occasionally you will be required to work outside these hours.
About us
What do we offer?
- Part time, Permanent contract, 22.5 hours per week
- Starting salary gross £28,392 per annum, pro rata
- 27 days holiday plus bank holidays, pro rata
- Paid sick pay
- Access to Corporate Pension Scheme (10% Employer contribution)
- 24/7 access to an Employee Assistance Programme
- Funded internal and external mandatory training to enable you to maintain your CPD
- Support with training for your wider professional development
- Uniforms provided
- Recommend a friend scheme
- Become a shareholder and have a say in how our organisation is run at all levels
- Opportunity to play a key part in local social care initiatives
- Travel allowances
- £50 voucher at Christmas
- Opportunity for annual bonus
Please ensure that you read the Job Description, which also includes the person specification, before applying.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year per annum, pro rata (Actual £17,035.20 - £18,694.20)
Contract
Permanent
Working pattern
Part-time, Home or remote working
Reference number
Norfolk OHI
Job locations
Siskin Dental Centre
Norwich Community Hospital, Bowthorpe Road,
Norfolk
NR2 3TU
United Kingdom
Job description
Job responsibilities
For further details on the main duties and responsibilities for the role, please see the attached job description.
Job description
Job responsibilities
For further details on the main duties and responsibilities for the role, please see the attached job description.
Person Specification
Oral Health Improvement Practitioner
Essential
- Please see attached Person Specification within the Job Description
Person Specification
Oral Health Improvement Practitioner
Essential
- Please see attached Person Specification within the Job Description
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Community Dental Services CIC
Address
Siskin Dental Centre
Norwich Community Hospital, Bowthorpe Road,
Norfolk
NR2 3TU
United Kingdom
Employer's website
Employer details
Employer name
Community Dental Services CIC
Address
Siskin Dental Centre
Norwich Community Hospital, Bowthorpe Road,
Norfolk
NR2 3TU
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 7 day(s) ago
Reference: 2365359
Job summary
The Role Be the calm voice people turn to when they need help most. Every day, thousands of people contact NHS 111 looking for advice, reassurance and urgent support. As an IC24 Health Advisor, you'll often be their first point of contact. Through calm conversations, careful listening and guided assessment pathways, you'll assess patients needs and help them access the right care, from the right service, at the right time. No two calls are the same. You could be reassuring a parent worried about their child's earache, supporting someone with a minor illness, those in mental health crises or helping a caller whose symptoms require an emergency ambulance response. Whatever the situation, you'll balance compassion with professionalism while making safe decisions in a fast-paced environment. This isn't just a customer service role. It's a role with real responsibility, purpose and the opportunity to make a genuine difference to people's lives every single day. The work can be relentless and emotionally demanding, but you'll never be expected to do it alone. With comprehensive training, ongoing coaching and the support of experienced colleagues and clinicians, we'll help you build the skills and confidence to succeed. To learn more about a day in the life of a Health Advisor click here to watch our video. 100% office attendance required What you'll be doing Being the first point of contact for patients Answer NHS 111 calls, listen carefully to patients' concerns and gather the information needed to understand their needs.
Main duties of the job
This role as an NHS 111 Health Advisor involves serving as the first point of contact for patients seeking medical advice, reassurance, or urgent support. The responsibilities include answering NHS 111 calls, listening to patients' concerns, assessing their needs using NHS Pathways, and directing them to appropriate care. The role requires effective communication, the ability to stay calm under pressure, and a genuine desire to help people. While healthcare experience isn't necessary, the job emphasizes the importance of empathy, professionalism, multitasking, and using multiple IT systems accurately in a fast-paced environment. Comprehensive training and ongoing coaching are provided to help build the required skills and confidence, but new advisors should be prepared for the intensity and volume of calls as well as the emotional impact. Full-time and part-time options are available, and working hours include night, weekend, and holiday shifts, which offer pay enhancements.
About us
Integrated Care 24 (IC24) is a leading not-for-profit social enterprise providing NHS 111, GP Out of Hours, primary care, and urgent care services to over six million patients across the UK. The organization is dedicated to helping patients access needed care when they need it the most. As an NHS 111 Health Advisor, youll be part of a team providing critical support, facing rewarding yet challenging situations with comprehensive training and support from experienced colleagues. IC24 commits to equal opportunities, encouraging applications from underrepresented groups, and values inclusion, respect, and innovative solutions to enhance patient care.
Details
Date posted
25 September 2026
Pay scheme
Other
Salary
£24,929.44 a year
Contract
Permanent
Working pattern
Full-time
Reference number
1555062637
Job locations
IC24
Norwich
NR7 0WF
United Kingdom
Job description
Job responsibilities
Package Description:
The Role
Be the calm voice people turn to when they need help most.
Every day, thousands of people contact NHS 111 looking for advice, reassurance and urgent support.
As an IC24 Health Advisor, you'll often be their first point of contact. Through calm conversations, careful listening and guided assessment pathways, you'll assess patients needs and help them access the right care, from the right service, at the right time.
No two calls are the same. You could be reassuring a parent worried about their child's earache, supporting someone with a minor illness, those in mental health crises or helping a caller whose symptoms require an emergency ambulance response. Whatever the situation, you'll balance compassion with professionalism while making safe decisions in a fast-paced environment.
This isn't just a customer service role. It's a role with real responsibility, purpose and the opportunity to make a genuine difference to people's lives every single day.
The work can be relentless and emotionally demanding, but you'll never be expected to do it alone. With comprehensive training, ongoing coaching and the support of experienced colleagues and clinicians, we'll help you build the skills and confidence to succeed.
To learn more about a day in the life of a Health Advisor click here to watch our video.
100% office attendance required
What you'll be doing
Being the first point of contact for patients
Answer NHS 111 calls, listen carefully to patients' concerns and gather the information needed to understand their needs.
Assessing patient needs safely
Use NHS Pathways and approved processes to assess both urgent and non-urgent conditions, ensuring patients receive safe and appropriate outcomes.
Directing people to the right care
Signpost callers to the most appropriate service, whether that's self-care advice, primary care, urgent treatment, community services or an emergency response.
Managing challenging conversations
Support callers who may be distressed, anxious or vulnerable, demonstrating empathy while maintaining professionalism and appropriate boundaries.
Multitasking with accuracy
Navigate multiple IT systems, record information accurately and follow established processes while speaking with callers.
Delivering high-quality care
Work to quality standards, service expectations and compliance requirements while keeping patient safety at the heart of every decision.
Learning and developing
Take part in training, coaching, competency assessments and ongoing development to continually build your knowledge and confidence.
Supporting safe patient care
Recognise safeguarding concerns, escalate where appropriate and demonstrate IC24's values of Care, Excellence, Respect and Innovation in every interaction.
Who this role suits
You don't need previous healthcare experience to succeed as a Health Advisor.
What matters most is your ability to communicate, stay calm under pressure and genuinely care about helping people. We'll teach you the clinical systems and processes - you bring the right attitude, and we'll help you develop the rest.
You'll thrive in this role if you:
- Care about making a positive difference to people's lives.
- Communicate confidently, listen actively and build rapport with people from all walks of life, with excellent spoken and written English.
- Stay calm, show empathy and make sound decisions in fast-paced or emotionally challenging situations.
- Are confident using technology, navigating multiple computer systems and multitasking accurately.
- Learn quickly, welcome feedback and are committed to continuous development.
- Are reliable, take responsibility for your attendance and performance, and can work a 24/7 rota, including weekends.
- Values inclusion, dignity, confidentiality and respect for everyone
Who are we?
Integrated Care 24 (IC24) is a leading not-for-profit social enterprise providing NHS 111, GP Out of Hours, primary care and urgent care services to more than six million patients across the UK.
Every day, our people help patients access the care they need, when they need it most.
Why IC24?
Working in NHS 111 is rewarding, but it comes with challenges. At IC24, you'll never face those challenges alone.
You'll receive comprehensive training, ongoing coaching and the support of experienced colleagues and clinicians who want to see you succeed. Whether you're joining from customer service, retail, hospitality or healthcare, we'll help you build the confidence and skills to become an outstanding Health Advisor.
Let's be honest about the role
This role isn't for everyone.
Calls can be back-to-back, and you'll regularly speak with people who are worried, distressed or experiencing serious symptoms. The pace is fast, the training is intensive and there's a lot to learn as you build confidence using NHS Pathways, clinical processes and multiple computer systems.
Some new starters underestimate:
- The intensity and volume of calls.
- The emotional impact of difficult conversations.
- The level of multitasking and IT skills required.
- The importance of attendance, punctuality and personal resilience.
- How quickly safe decisions sometimes need to be made.
- The ongoing learning, coaching and quality assessments that support safe patient care.
What can't easily be taught is resilience, emotional intelligence, compassion and a genuine desire to help people.
Working HoursAll Health Advisors must be able to work at least 50% of weekends.
Full-Time Options Youll work a mix of early and late shifts, starting at 7am or 8am and finishing later than 10pm. If preferred, you can choose to work only late shifts or night shifts (typically 10pm to 6am). Weekend shifts are required every other weekend, but you can opt to work more if youd like.
Part-Time OptionsPart-time roles mainly focus on evening and weekend shifts, but a mix of early and evening shifts may be offered.
Weekday shifts are between 4-6-hours, either early between 6am-12noon or late from 4pm and longer shifts on the weekends.
Weekend-only roles are also available, and additional hours may be offered during busy periods
Training and Start DatesWere looking for candidates who can start training in October and November. Please note, the training for this role runs for 5 weeks and is full time (37.5 hours per week). We offer these courses in two timetables, either Monday-Friday 9am-5pm or Evening and Weekends.
What's in it for you?
- £12.75 per hour, plus enhancements of up to 60% for unsociable hours.
- NHS Pension Scheme
- 33 days annual leave
- Enhanced family leave policies.
- Wellbeing support, Employee Assistance Programme and occupational health services.
- Ongoing training, coaching and career development opportunities.
- Blue Light Card eligibility and access to employee reward and discount schemes.
- The opportunity to do meaningful work that genuinely makes a difference to people's lives.
Employment is subject to proof of eligibility to work in the UK, a satisfactory Enhanced DBS with Barred Lists check, and three years of satisfactory references.
Come and Meet Us If you are shortlisted, we will invite you to an assessment evening at our Norwich Care Coordination Centre, Norfolk, NR7 0WF.This is a great opportunity to learn more about the role, meet the team and take part in a face-to-face interview.
We celebrate brave ideas and brave people.
We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage.
We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals and other under-represented groups. We're dedicated to creating an inclusive environment where everyone feels they belong.
If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team.
Job description Job responsibilities Package Description:The RoleBe the calm voice people turn to when they need help most.Every day, thousands of people contact NHS 111 looking for advice, reassurance and urgent support.As an IC24 Health Advisor, you'll often be their first point of contact. Through calm conversations, careful listening and guided assessment pathways, you'll assess patients needs and help them access the right care, from the right service, at the right time.No two calls are the same. You could be reassuring a parent worried about their child's earache, supporting someone with a minor illness, those in mental health crises or helping a caller whose symptoms require an emergency ambulance response. Whatever the situation, you'll balance compassion with professionalism while making safe decisions in a fast-paced environment.This isn't just a customer service role. It's a role with real responsibility, purpose and the opportunity to make a genuine difference to people's lives every single day.The work can be relentless and emotionally demanding, but you'll never be expected to do it alone. With comprehensive training, ongoing coaching and the support of experienced colleagues and clinicians, we'll help you build the skills and confidence to succeed.To learn more about a day in the life of a Health Advisor click here to watch our video.100% office attendance requiredWhat you'll be doingBeing the first point of contact for patientsAnswer NHS 111 calls, listen carefully to patients' concerns and gather the information needed to understand their needs.Assessing patient needs safelyUse NHS Pathways and approved processes to assess both urgent and non-urgent conditions, ensuring patients receive safe and appropriate outcomes.Directing people to the right careSignpost callers to the most appropriate service, whether that's self-care advice, primary care, urgent treatment, community services or an emergency response.Managing challenging conversationsSupport callers who may be distressed, anxious or vulnerable, demonstrating empathy while maintaining professionalism and appropriate boundaries.Multitasking with accuracyNavigate multiple IT systems, record information accurately and follow established processes while speaking with callers.Delivering high-quality careWork to quality standards, service expectations and compliance requirements while keeping patient safety at the heart of every decision.Learning and developingTake part in training, coaching, competency assessments and ongoing development to continually build your knowledge and confidence.Supporting safe patient careRecognise safeguarding concerns, escalate where appropriate and demonstrate IC24's values of Care, Excellence, Respect and Innovation in every interaction.Who this role suitsYou don't need previous healthcare experience to succeed as a Health Advisor.What matters most is your ability to communicate, stay calm under pressure and genuinely care about helping people. We'll teach you the clinical systems and processes - you bring the right attitude, and we'll help you develop the rest.You'll thrive in this role if you: Care about making a positive difference to people's lives. Communicate confidently, listen actively and build rapport with people from all walks of life, with excellent spoken and written English. Stay calm, show empathy and make sound decisions in fast-paced or emotionally challenging situations. Are confident using technology, navigating multiple computer systems and multitasking accurately. Learn quickly, welcome feedback and are committed to continuous development. Are reliable, take responsibility for your attendance and performance, and can work a 24/7 rota, including weekends. Values inclusion, dignity, confidentiality and respect for everyoneWho are we?Integrated Care 24 (IC24) is a leading not-for-profit social enterprise providing NHS 111, GP Out of Hours, primary care and urgent care services to more than six million patients across the UK.Every day, our people help patients access the care they need, when they need it most.Why IC24?Working in NHS 111 is rewarding, but it comes with challenges. At IC24, you'll never face those challenges alone.You'll receive comprehensive training, ongoing coaching and the support of experienced colleagues and clinicians who want to see you succeed. Whether you're joining from customer service, retail, hospitality or healthcare, we'll help you build the confidence and skills to become an outstanding Health Advisor.Let's be honest about the roleThis role isn't for everyone.Calls can be back-to-back, and you'll regularly speak with people who are worried, distressed or experiencing serious symptoms. The pace is fast, the training is intensive and there's a lot to learn as you build confidence using NHS Pathways, clinical processes and multiple computer systems.Some new starters underestimate: The intensity and volume of calls. The emotional impact of difficult conversations. The level of multitasking and IT skills required. The importance of attendance, punctuality and personal resilience. How quickly safe decisions sometimes need to be made. The ongoing learning, coaching and quality assessments that support safe patient care.What can't easily be taught is resilience, emotional intelligence, compassion and a genuine desire to help people.Working HoursAll Health Advisors must be able to work at least 50% of weekends.Full-Time Options Youll work a mix of early and late shifts, starting at 7am or 8am and finishing later than 10pm. If preferred, you can choose to work only late shifts or night shifts (typically 10pm to 6am). Weekend shifts are required every other weekend, but you can opt to work more if youd like.Part-Time OptionsPart-time roles mainly focus on evening and weekend shifts, but a mix of early and evening shifts may be offered.Weekday shifts are between 4-6-hours, either early between 6am-12noon or late from 4pm and longer shifts on the weekends.Weekend-only roles are also available, and additional hours may be offered during busy periodsTraining and Start DatesWere looking for candidates who can start training in October and November. Please note, the training for this role runs for 5 weeks and is full time (37.5 hours per week). We offer these courses in two timetables, either Monday-Friday 9am-5pm or Evening and Weekends.What's in it for you? £12.75 per hour, plus enhancements of up to 60% for unsociable hours. NHS Pension Scheme 33 days annual leave Enhanced family leave policies. Wellbeing support, Employee Assistance Programme and occupational health services. Ongoing training, coaching and career development opportunities. Blue Light Card eligibility and access to employee reward and discount schemes. The opportunity to do meaningful work that genuinely makes a difference to people's lives.Employment is subject to proof of eligibility to work in the UK, a satisfactory Enhanced DBS with Barred Lists check, and three years of satisfactory references.Come and Meet Us If you are shortlisted, we will invite you to an assessment evening at our Norwich Care Coordination Centre, Norfolk, NR7 0WF.This is a great opportunity to learn more about the role, meet the team and take part in a face-to-face interview.We celebrate brave ideas and brave people.We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage.We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals and other under-represented groups. We're dedicated to creating an inclusive environment where everyone feels they belong.If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team.
Person Specification
Qualifications
Essential
- Healthcare experience is not required, but candidates should be able to effectively communicate, demonstrate empathy, and work calmly under pressure. A commitment to learning and self-development, reliability, and the capacity to work a flexible 24/7 rota are essential.
Person Specification Qualifications Essential Healthcare experience is not required, but candidates should be able to effectively communicate, demonstrate empathy, and work calmly under pressure. A commitment to learning and self-development, reliability, and the capacity to work a flexible 24/7 rota are essential.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Integrated Care 24 Ltd
Address
IC24
Norwich
NR7 0WF
United Kingdom
Employer's website
https://careers.ic24.org.uk/ (Opens in a new tab)
Employer details
Employer name
Integrated Care 24 Ltd
Address
IC24
Norwich
NR7 0WF
United Kingdom
Employer's website
https://careers.ic24.org.uk/ (Opens in a new tab)
Apply Now
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Posted 7 day(s) ago
Reference: 2364545
Job summary
Unfortunately NPC does not hold a license for Visa Sponsorship and cannot progress any applications for candidates without the right to work in the UK.
Hours: 22.5 hours per week over 3 days
Salary: £14,911.59 (pro rata) per annum (£24,852.66 FTE)
Main duties of the job
To be responsible for undertaking a wide range of administrative duties and the provision of general support to the multidisciplinary team. Duties can include, but are not limited to, the processing of information and dealing with telephone calls and assisting patients as required. A more details list is included below.
To act as the central point of contact for patients, the distribution of information, messages and enquires for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.
About us
Norfolk Primary Care Ltd is a Community Interest Company. It was established to:
- Support and strengthen primary care and to promote and assist practices to improve quality by working with and on behalf of primary care in Norfolk.
- Help with challenges identified by practices workload, GP recruitment, sharing best practice.
- Recognise the changing nature of primary care and assist to ensure that the right level of service is provided to address the needs of the local population.
- Provide benefit to patients of primary care, the clinicians and administrators who work in it and practice organisations in Norfolk.
- Work within health systems to provide patient care in innovative and solution-focused ways.
- We offer successful candidates a supportive working environment, competitive salary, excellent working conditions and the benefits of the NHS pension scheme. Other benefits include access to NHS discounts and discounted First Bus travel.
If you are interested in working in an organisation committed to a culture of professionalism, growth, integrity, positivity and kindness then we would love to hear from you.
Details
Date posted
25 September 2026
Pay scheme
Other
Salary
£14,911.59 a year
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
E0179-1094
Job locations
Millwood Medical Practice
Mill Lane
Bradwell
Great Yarmouth
Norfolk
NR31 8HS
United Kingdom
Job description
Job responsibilities
The following are the core responsibilities of the secretary. There may be, on occasion, a requirement to carry our other tasks. This will be dependent upon factors such as workload and staffing levels:
1. Choose & Book / ERS
- Sending referrals
- Tracking and updating referrals which include rejected, A&Gs, transferring and returned (cancelled/DNAs)
- Sending outcome and A&G to relevant clinical member of staff
2. C The Signs
- Secretaries oversee C The Signs as a cancer safety net
- Checking patients record to see if attend appointment and updating on C The Signs
- Checking the record for recent letters of the outcome and updating on C The Signs
- Sending referrals from C The Signs
3. Emails
- Action emails from patients and health care professionals which can include the below:
- Updates on referrals
- Sending A&Gs
- Coroner requests
- Solicitors
- Housing team
- Schools
- Photos to be added to record
- Private referrals
- Safeguarding
- General enquiries
4. Footfall
Footfall can include the below:
- Referral updates
- Referral requests
- General enquiries
5. Workflow
Actioning workflow documents sent to the team which include the below:
- 2WW downgrades
- Referral requests GOS18
- Further investigations
6. Tasks
- Actioning tasks sent which include sending referrals to the appropriate departments
- Dealing with urgent/2WWs first
7. Dictations
- Listening and writing up dictations which can include clinical letters, coroner and solicitor letters
8. Telephone
- Answering the admin/referral line
- Answering the bypass number which will include paramedics
- Take calls from staff on bypass number to report in sick and to pass to management team
- Make outgoing telephone calls to patients and healthcare professionals
Secondary Responsibilities
In addition to the primary responsibilities, the secretary may be request to:
- Support administrative staff, providing cover during staff absences
- Private referrals
- Updating letter templates on Sys1
- Informing staff of referral changes
- Ensuring relevant tests required have been completed or booked in
- Follow GP action to work
- Following RIP process to support admin if required
- Follow weekly work rota
- Swap info admin to cover on the delays three secretaries are in
- Attend admin meeting and training sessions within working hours
- Sending invoices
- Chasing forms/questionnaires for referrals
- Right to Choose
- Respect forms
- Allocated person to do stationary ordering
- Retinal screening processing
- Checking and keeping up to date with Teams notifications
- Undertake additional duties as may from time to time be necessary, commensurate with the post
Job description
Job responsibilities
The following are the core responsibilities of the secretary. There may be, on occasion, a requirement to carry our other tasks. This will be dependent upon factors such as workload and staffing levels:
1. Choose & Book / ERS
- Sending referrals
- Tracking and updating referrals which include rejected, A&Gs, transferring and returned (cancelled/DNAs)
- Sending outcome and A&G to relevant clinical member of staff
2. C The Signs
- Secretaries oversee C The Signs as a cancer safety net
- Checking patients record to see if attend appointment and updating on C The Signs
- Checking the record for recent letters of the outcome and updating on C The Signs
- Sending referrals from C The Signs
3. Emails
- Action emails from patients and health care professionals which can include the below:
- Updates on referrals
- Sending A&Gs
- Coroner requests
- Solicitors
- Housing team
- Schools
- Photos to be added to record
- Private referrals
- Safeguarding
- General enquiries
4. Footfall
Footfall can include the below:
- Referral updates
- Referral requests
- General enquiries
5. Workflow
Actioning workflow documents sent to the team which include the below:
- 2WW downgrades
- Referral requests GOS18
- Further investigations
6. Tasks
- Actioning tasks sent which include sending referrals to the appropriate departments
- Dealing with urgent/2WWs first
7. Dictations
- Listening and writing up dictations which can include clinical letters, coroner and solicitor letters
8. Telephone
- Answering the admin/referral line
- Answering the bypass number which will include paramedics
- Take calls from staff on bypass number to report in sick and to pass to management team
- Make outgoing telephone calls to patients and healthcare professionals
Secondary Responsibilities
In addition to the primary responsibilities, the secretary may be request to:
- Support administrative staff, providing cover during staff absences
- Private referrals
- Updating letter templates on Sys1
- Informing staff of referral changes
- Ensuring relevant tests required have been completed or booked in
- Follow GP action to work
- Following RIP process to support admin if required
- Follow weekly work rota
- Swap info admin to cover on the delays three secretaries are in
- Attend admin meeting and training sessions within working hours
- Sending invoices
- Chasing forms/questionnaires for referrals
- Right to Choose
- Respect forms
- Allocated person to do stationary ordering
- Retinal screening processing
- Checking and keeping up to date with Teams notifications
- Undertake additional duties as may from time to time be necessary, commensurate with the post
Person Specification
Experience
Essential
- Experience of working with the general public
Desirable
- Experience of administrative duties
- Experience of working in a healthcare setting
Qualifications
Essential
- Educated to GCSE level or equivalent
Desirable
- GCSE Maths and English (C or above)
- AMSPAR Receptionist Qualification
- NVQ Level 2 in Health and Social care
Skills & Abilities
Essential
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- Effective time management (planning and organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving and analytical skills
- Ability to follow policy and procedure
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
Desirable
- SystmOne user skills
Person Specification
Experience
Essential
- Experience of working with the general public
Desirable
- Experience of administrative duties
- Experience of working in a healthcare setting
Qualifications
Essential
- Educated to GCSE level or equivalent
Desirable
- GCSE Maths and English (C or above)
- AMSPAR Receptionist Qualification
- NVQ Level 2 in Health and Social care
Skills & Abilities
Essential
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- Effective time management (planning and organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving and analytical skills
- Ability to follow policy and procedure
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
Desirable
- SystmOne user skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Norfolk Primary Care C.I.C.
Address
Millwood Medical Practice
Mill Lane
Bradwell
Great Yarmouth
Norfolk
NR31 8HS
United Kingdom
Employer's website
Employer details
Employer name
Norfolk Primary Care C.I.C.
Address
Millwood Medical Practice
Mill Lane
Bradwell
Great Yarmouth
Norfolk
NR31 8HS
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 7 day(s) ago
Reference: 2364544
Job summary
We are looking for a professional, conscientious and highly effective Pharmacy Technician to join our friendly team in Botesdale.
Main duties of the job
The Pharmacy Technician will act within their professional boundaries, working alongsideClinical and Dispensary team within the practice and the wider Blackbourne PCN. They will support the practice clinical teams with queries regarding medication from patients, complete audits regarding patient safety in the prescribing of medication and supports public health and screening programmes including immunisations and vaccination programmes whilst participating in quality improvement initiatives to enhance patient outcomes and reduce health inequalities.
About us
We are a rural GMS 10200 patient surgery with 4 Partners, 6 Salaried GPs and a fantastic clinical and practice team with an on-site Dispensary. We are located in a modern, recently extended surgery in the glorious surrounding countryside.
Details
Date posted
25 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A1526-PharTechSept26
Job locations
Back Hills
Botesdale
Diss
Norfolk
IP22 1DW
United Kingdom
Job description
Job responsibilities
Main Duties
The post holder will help patients to get the best from their medicines by switching medications to agreed and approved protocols, improving repeat prescribing processes in General Practice, including promotion of repeat dispensing and online ordering, minimising clinical risk and aiming to reduce wasted medicines.
Support medication reviews and medicines reconciliation for new care home patients.
Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing.
Assist in conducting prescribing audits, responding to national safety alerts (e.g., MHRA), and implementing Quality Outcomes Framework (QOF) and prescribing incentive schemes.
Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings. This will be achieved through undertaking clinical audits (e.g., use of antibiotics), supporting quality improvement measures and contributing to the Quality and Outcomes Framework and enhanced services.
Work with the multi-disciplinary team to ensure efficient medicines optimisation, including implementing efficient ordering and return processes, and reducing wastage.
Support practice dispensary team in sorting and streaming general prescription requests, so as to allow GPs to review the more clinically complex requests.
Support medicines optimisation systems with a range of services to get the best value from medicines by using safe repeat prescribing systems, and timely monitoring and management of high-risk medicines.
Provide training and support on the legal, safe and secure handling of medicines, including the use of the Electronic Prescription Service.
Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children.
Handle prescription queries and requests directly.
Be an integral part of the general practice team.
Demonstrate initiative and be creative in finding solutions to problems.
Participate in clinical audits and research projects and implements changes as required, including supporting with the development, and updating of practice protocols / guidelines and procedures locally.
Support in the delivery of enhanced services and other service requirements.
Support in the management of patient complaints when requested to do so and participate in the identification of any necessary learning brought about through incidents and near-miss events.
Undertake all mandatory training and induction programmes.
Contribute to and embrace the spectrum of clinical governance.
Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed.
Contribute to public health campaigns (e.g. flu clinics).
Other Responsibilities
ADMINISTRATION
Contributes and participates in audits, evaluation and clinical standard setting within the Practice.
Accurate and timely summarising of patient records and read-coding patient data.
Complete all required paperwork for legal and administrative purposes in accordance with relevant standards.
Ensure that all practice policies are fully implemented.
Work in accordance with all governance and internal systems relating to (but not limited to) the management of clinical data and systems.
TRAINING AND DEVELOPMENT
Taking responsibility for own development with relevant evidence-based knowledge and competence in all aspects of the role to meet clinical governance guidelines for Continuing Professional Development (CPD) and a Personal Development Plan (PDP).
Stay up to date through attendance at any courses and/or study days necessary to ensure that professional development requirements are met, demonstrating skills and activities to others who are undertaking similar work.
Subject to a performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
Work closely with other clinical staff and administrative managers in the setting up and/or improving of practice systems for monitoring/measuring performance against Clinical Governance and Quality Indicator targets
Work to deliver the NHS contract requirements related to the practice (including the terms of the Quality and Outcomes Framework and locally enhanced services)
Job description Job responsibilities Main DutiesThe post holder will help patients to get the best from their medicines by switching medications to agreed and approved protocols, improving repeat prescribing processes in General Practice, including promotion of repeat dispensing and online ordering, minimising clinical risk and aiming to reduce wasted medicines. Support medication reviews and medicines reconciliation for new care home patients. Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing. Assist in conducting prescribing audits, responding to national safety alerts (e.g., MHRA), and implementing Quality Outcomes Framework (QOF) and prescribing incentive schemes. Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings. This will be achieved through undertaking clinical audits (e.g., use of antibiotics), supporting quality improvement measures and contributing to the Quality and Outcomes Framework and enhanced services. Work with the multi-disciplinary team to ensure efficient medicines optimisation, including implementing efficient ordering and return processes, and reducing wastage. Support practice dispensary team in sorting and streaming general prescription requests, so as to allow GPs to review the more clinically complex requests. Support medicines optimisation systems with a range of services to get the best value from medicines by using safe repeat prescribing systems, and timely monitoring and management of high-risk medicines. Provide training and support on the legal, safe and secure handling of medicines, including the use of the Electronic Prescription Service. Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children. Handle prescription queries and requests directly. Be an integral part of the general practice team. Demonstrate initiative and be creative in finding solutions to problems. Participate in clinical audits and research projects and implements changes as required, including supporting with the development, and updating of practice protocols / guidelines and procedures locally. Support in the delivery of enhanced services and other service requirements. Support in the management of patient complaints when requested to do so and participate in the identification of any necessary learning brought about through incidents and near-miss events. Undertake all mandatory training and induction programmes. Contribute to and embrace the spectrum of clinical governance. Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed. Contribute to public health campaigns (e.g. flu clinics).Other ResponsibilitiesADMINISTRATION Contributes and participates in audits, evaluation and clinical standard setting within the Practice. Accurate and timely summarising of patient records and read-coding patient data. Complete all required paperwork for legal and administrative purposes in accordance with relevant standards. Ensure that all practice policies are fully implemented. Work in accordance with all governance and internal systems relating to (but not limited to) the management of clinical data and systems.TRAINING AND DEVELOPMENT Taking responsibility for own development with relevant evidence-based knowledge and competence in all aspects of the role to meet clinical governance guidelines for Continuing Professional Development (CPD) and a Personal Development Plan (PDP). Stay up to date through attendance at any courses and/or study days necessary to ensure that professional development requirements are met, demonstrating skills and activities to others who are undertaking similar work. Subject to a performance review, including taking responsibility for maintaining a record of own personal and/or professional development. Work closely with other clinical staff and administrative managers in the setting up and/or improving of practice systems for monitoring/measuring performance against Clinical Governance and Quality Indicator targets Work to deliver the NHS contract requirements related to the practice (including the terms of the Quality and Outcomes Framework and locally enhanced services)
Person Specification
Qualifications
Essential
- Qualified and GPhC-registered Pharmacy Technician.
Person Specification Qualifications Essential Qualified and GPhC-registered Pharmacy Technician.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Botesdale Health Centre
Address
Back Hills
Botesdale
Diss
Norfolk
IP22 1DW
United Kingdom
Employer's website
http://www.botesdalehealthcentre.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Botesdale Health Centre
Address
Back Hills
Botesdale
Diss
Norfolk
IP22 1DW
United Kingdom
Employer's website
http://www.botesdalehealthcentre.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 7 day(s) ago
Reference: 2364542
Job summary
Unfortunately NPC does not hold a license for Visa Sponsorship and cannot progress any applications for candidates without the right to work in the UK.
Hours: 37.5 hours per week
Salary: £24,852.66
Main duties of the job
To be responsible for undertaking a wide range of administrative duties and the provision of general support to the multidisciplinary team. Duties can include, but are not limited to, accurate processing of all correspondence including emails, footfall, letters and tasks, as well as assisting patients as required. A more detailed list is below.
To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.
About us
Norfolk Primary Care Ltd is a Community Interest Company. It was established to:
- Support and strengthen primary care and to promote and assist practices to improve quality by working with and on behalf of primary care in Norfolk.
- Help with challenges identified by practices workload, GP recruitment, sharing best practice.
- Recognise the changing nature of primary care and assist to ensure that the right level of service is provided to address the needs of the local population.
- Provide benefit to patients of primary care, the clinicians and administrators who work in it and practice organisations in Norfolk.
- Work within health systems to provide patient care in innovative and solution-focused ways.
- We offer successful candidates a supportive working environment, competitive salary, excellent working conditions and the benefits of the NHS pension scheme. Other benefits include access to NHS discounts and discounted First Bus travel.
If you are interested in working in an organisation committed to a culture of professionalism, growth, integrity, positivity and kindness then we would love to hear from you.
Details
Date posted
25 September 2026
Pay scheme
Other
Salary
£24,852.66 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
E0179-1095
Job locations
Millwood Medical Practice
Mill Lane
Bradwell
Great Yarmouth
Norfolk
NR31 8HS
United Kingdom
Job description
Job responsibilities
The following are the core responsibilities of the Administrator. There may be, on occasion, a requirement to carry our other tasks. This will be dependent upon factors such as workload and staffing levels:
1. Processing of letters
- Coding diagnosis and procedures which also includes cancer diagnosis, aiming for QOF codes and inputting vaccinations
- Linking to expiring codes
- Adding implant recalls
- Passing recalls/long term conditions onto Michelle for QOF recalls
- Making codes active or in error
- Merging duplicate active problems
- Tidying up active problem list, if resolves or unnecessary codes
- Using workflow to communicate with relevant staff which may include further action
- Making letters not visible on patient record if required such as safeguarding
- Transferring electrical documents on Sys1
- Making new batches
- Raise any safeguarding concerns to GP
2. Scanning and Post
- Processing the Royal Mail and Hospital post typically twice a day
- Checking the admin scanning tray every day
- Putting medical and insurance reports in reception managers tray
- Passing finance letter to finance lead
- Scanning clinical information letters on Sys1
- Processing urgent letters as soon as possible
- Sending patient summaries for Universal Credit request letters
3. Telephone calls
- Answering the admin/referral line
- Answering the bypass number which will include paramedics
- Take calls from staff on bypass number to report in sick and to pass to management team
- Make outgoing telephone calls to patients and healthcare professionals
4. Emails
- Emails monitored every day
- Action emails which can be from patients, healthcare professionals and third parties which can include:
o Adding visits
o Send summaries
o Send pathology results
o Send MED3
o Sending tasks to relevant staff and replying with outcome
o Passing medication emails onto prescription team
o Adding photos onto the record
o Redirecting complaints
o Dealing with RIP notifications
o General enquiries
o Passing relevant emails on to management
5. Footfall
Footfall is monitored every day; these can include:
- Send summaries
- Send MED3
- Send pathology results
- Add photos onto the record
- General enquiries
6. RIP Process
- Send the bereavement letters
- Fill in ROP information excel sheet on Teams
- Fill in RIP red book
- Follow F12 process
- Follow Sys1 deduction process request
- Put Medical Examiner referral form on
- Task GP/Drs to make aware and request death certificate and referral form
- Update reception board
- Scan death certificate on to record
- Email death certificate, medical examiner form, NOK detail and patient summary
7. Tasks
- Monitoring admin and coding task box daily and action adoring, following above
Secondary Responsibilities
In addition to the primary responsibilities, the Administrator may be request to:
- Support administrative staff, providing cover during staff absences
- Book urgent appointment but not including DRS/UDT in the correct time frame from tasks, emails or letters. Speak to Amy for assist if no slots.
- Complete ICE form requests from tasks, emails or letters
- Follow weekly admin rota
- Attend admin meeting and training sessions within working hours
- Checking and keeping up to date with Teams notifications
- There will also be individual jobs identified to specific people. Those jobs are:
o Breast screening
o Retinal screening
o AAA screening
o Checking breaking news batch once a week
o PPG leaflet developed every new session
o Baby folder checked once a week, typically on a Friday
o At the beginning of each month the death certificate folder is checked and items removed every 28 days
o Stationary ordering
o New patient registrations inputting typically twice a week
o Occasionally coping of notes
o Inputting of NHS Health checks
Undertake additional duties as may from time to time be necessary, commensurate with the post.
Job description
Job responsibilities
The following are the core responsibilities of the Administrator. There may be, on occasion, a requirement to carry our other tasks. This will be dependent upon factors such as workload and staffing levels:
1. Processing of letters
- Coding diagnosis and procedures which also includes cancer diagnosis, aiming for QOF codes and inputting vaccinations
- Linking to expiring codes
- Adding implant recalls
- Passing recalls/long term conditions onto Michelle for QOF recalls
- Making codes active or in error
- Merging duplicate active problems
- Tidying up active problem list, if resolves or unnecessary codes
- Using workflow to communicate with relevant staff which may include further action
- Making letters not visible on patient record if required such as safeguarding
- Transferring electrical documents on Sys1
- Making new batches
- Raise any safeguarding concerns to GP
2. Scanning and Post
- Processing the Royal Mail and Hospital post typically twice a day
- Checking the admin scanning tray every day
- Putting medical and insurance reports in reception managers tray
- Passing finance letter to finance lead
- Scanning clinical information letters on Sys1
- Processing urgent letters as soon as possible
- Sending patient summaries for Universal Credit request letters
3. Telephone calls
- Answering the admin/referral line
- Answering the bypass number which will include paramedics
- Take calls from staff on bypass number to report in sick and to pass to management team
- Make outgoing telephone calls to patients and healthcare professionals
4. Emails
- Emails monitored every day
- Action emails which can be from patients, healthcare professionals and third parties which can include:
o Adding visits
o Send summaries
o Send pathology results
o Send MED3
o Sending tasks to relevant staff and replying with outcome
o Passing medication emails onto prescription team
o Adding photos onto the record
o Redirecting complaints
o Dealing with RIP notifications
o General enquiries
o Passing relevant emails on to management
5. Footfall
Footfall is monitored every day; these can include:
- Send summaries
- Send MED3
- Send pathology results
- Add photos onto the record
- General enquiries
6. RIP Process
- Send the bereavement letters
- Fill in ROP information excel sheet on Teams
- Fill in RIP red book
- Follow F12 process
- Follow Sys1 deduction process request
- Put Medical Examiner referral form on
- Task GP/Drs to make aware and request death certificate and referral form
- Update reception board
- Scan death certificate on to record
- Email death certificate, medical examiner form, NOK detail and patient summary
7. Tasks
- Monitoring admin and coding task box daily and action adoring, following above
Secondary Responsibilities
In addition to the primary responsibilities, the Administrator may be request to:
- Support administrative staff, providing cover during staff absences
- Book urgent appointment but not including DRS/UDT in the correct time frame from tasks, emails or letters. Speak to Amy for assist if no slots.
- Complete ICE form requests from tasks, emails or letters
- Follow weekly admin rota
- Attend admin meeting and training sessions within working hours
- Checking and keeping up to date with Teams notifications
- There will also be individual jobs identified to specific people. Those jobs are:
o Breast screening
o Retinal screening
o AAA screening
o Checking breaking news batch once a week
o PPG leaflet developed every new session
o Baby folder checked once a week, typically on a Friday
o At the beginning of each month the death certificate folder is checked and items removed every 28 days
o Stationary ordering
o New patient registrations inputting typically twice a week
o Occasionally coping of notes
o Inputting of NHS Health checks
Undertake additional duties as may from time to time be necessary, commensurate with the post.
Person Specification
Skills & Abilities
Essential
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- Effective time management (planning and organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving and analytical skills
- Ability to follow policy and procedure
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
Desirable
- SystmOne user skills
Experience
Essential
- Experience of working with the general public
Desirable
- Experience of administrative duties
- Experience of working in a healthcare setting
Qualifications
Essential
- Educated to GCSE level or equivalent
Desirable
- GCSE Maths and English (C or above)
- AMSPAR Receptionist Qualification
- NVQ Level 2 in Health and Social care
Person Specification
Skills & Abilities
Essential
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- Effective time management (planning and organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving and analytical skills
- Ability to follow policy and procedure
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
Desirable
- SystmOne user skills
Experience
Essential
- Experience of working with the general public
Desirable
- Experience of administrative duties
- Experience of working in a healthcare setting
Qualifications
Essential
- Educated to GCSE level or equivalent
Desirable
- GCSE Maths and English (C or above)
- AMSPAR Receptionist Qualification
- NVQ Level 2 in Health and Social care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Norfolk Primary Care C.I.C.
Address
Millwood Medical Practice
Mill Lane
Bradwell
Great Yarmouth
Norfolk
NR31 8HS
United Kingdom
Employer's website
Employer details
Employer name
Norfolk Primary Care C.I.C.
Address
Millwood Medical Practice
Mill Lane
Bradwell
Great Yarmouth
Norfolk
NR31 8HS
United Kingdom
Employer's website
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