Job description

Job responsibilities

We are looking for an Assistant Practice Manager who will work alongside the current Practice Manager and the Lead GP to provide leadership in delivering safe and effective patient care. They will share responsibility for the day-to-day running of the practice,which will include Clinical Governance, HR and Business Administration as well as ensuring good communication between all members of the team. We are in search of a candidate with good leadership skills and a positive, can-do, hands-on attitude.

The role would suit someone who ideally has experience within a GP Practice and is looking to progress to the next stage of their professional career, or an experienced manager who feels they have the skills to transfer into the NHS.

Person Specification

Qualifications

Desirable

• Desirable skills and experience:
• - Ideally experience in running a busy department, small business or practice
• - Excellent verbal and written communication as well as good listening skills
• - Understanding/ experience in HR processes and dealings
• - Good IT skills, understanding of technology
• - Experience in finance/ accounts, planning and organising (although some of this aspect is currently outsourced)
• - Understanding/ respect for confidentiality and information governance requirements
• - Conscientious, hardworking, flexible, reliable and trustworthy
• - Ability to work under pressure and remain positive, supported by a fabulous team
• - A passion for motivating a team through periods of change and uncertainty

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Burbage Surgery

Address

9 Sprays

Burbage

Marlborough

Wiltshire

SN8 3TA

United Kingdom

Employer's website

https://www.theburbagesurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Fully registered with the GMC with a licence to practise
• Included on the NHS England Performers List
• MRCGP (or equivalent)
• Excellent communication and interpersonal skills
• Ability to work effectively within a multidisciplinary team
• Commitment to delivering high-quality, patient-centred care

Person Specification

Experience

Desirable

• Experience of working within a total triage model
• Experience using EMIS Web
• Interest in service development, teaching or leadership

Informal Visits

Essential

• We welcome informal discussions and practice visits for prospective applicants.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Vita Healthcare

Address

Vita Healthcare

Grove Road Surgery

59-63 Grove Road

Eastbourne

BN21 4TX

United Kingdom

Employer's website

https://www.vita.healthcare/ (Opens in a new tab)

Job description

Job responsibilities

Being a first point of contact for our patients, whether it be face to face or by the telephone, to offer support and guidance on choosing the right service at the right time.

Dealing with administrative tasks behind the scenes, processing incoming documents from third parties, prescriptions, GP Requests and much more.

Being friendly and welcoming to all patients with the ability to remain calm and professional when dealing with difficult situations.

Using our online patient access system (Klinik) to monitor online patient requests, and triage patients accordingly.

Booking appointments for GP clinics and other practice clinicians as required ensuring correct information is provided.

Ensuring that accurate information and messages are passed to the Doctors and other surgery staff.

Dealing with all telephone queries/requests from patients and acting as a liaison with GPs and other practice clinicians.

To participate in in-house training, or other training as required.

To respect and maintain all aspects of confidentiality relating to Patients, Staff and Practice.

Any other duties which might reasonably be expected of the post.

Person Specification

Experience

Essential

• Previous experience working with people
• Driven to give the best possible patient experience

Desirable

• Experience of working in primary care

Qualifications

Essential

• Educated to GCSE level or equivalent
• GCSE Mathematics & English C or above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Old School Surgery

Address

The Old School Surgery

Manor Road

Fishponds

Bristol

BS16 2JD

United Kingdom

Employer's website

https://www.oldschoolsurgery.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

SPECIAL REQUIREMENTS OF POST:

• Ability to use own judgement, resourcefulness and to be able to work under pressure without direct supervision.

• To accurately prepare, label and dispense medication according to GP Prescriptions. Must have high attention to detail.

• To have excellent communication skills and patience, to present a calm & friendly image to patients.

• To be a key link between clinicians and patients, handling patient queries confidently and effectively.

• To be reliable and flexible.

• To observe strict confidentiality on all matters relating to the Practice and its patients.

MAIN DUTIES & RESPONSIBILITIES:

• To ensure that all medicines dispensed are checked against the prescription, and whenever there is any doubt, to check with authorising Doctor.
• To collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is filled in and signed by the patient.
• To promptly forward all invoices and dispensary related correspondence to the Prescribing & Finance Manager.
• Ordering appropriate quantities of goods via the wholesalers computer link.
• Checking goods as and when they are delivered and recording generic details. Returning incorrect goods to the wholesalers.
• Stocking shelves, refrigerators and other storage areas using rotation method.
• Removing out of date stock from the shelves, refrigerators and other storage areas.
• To ensure that drugs are stored in an appropriate manner in accordance with the accompanying instructions.
• Adhere to health and safety regulations, maintain a clean dispensary, and follow cold chain protocols for refrigerated items.
• To maintain full and accurate records of all dispensing transactions appropriately on the patients records.
• Action repeat prescription requests and ensure that the appropriate medicine is available. If not action ordering of drug. Ensure prescription is available for collection within 48 hours.
• Collaborate with GPs, nurses, dispensary manager and Practice Manager, attending relevant training.
• To complete all paperwork as required to be compliant with the Dispensing of Controlled Drugs and help line manager with weekly reconciliation of controlled drugs.

• Undertake any additional duties appropriate to the post as requested by the Partners or the Practice Manager.
• Help out with reception duties as reasonably required by the Practice Manager.

Person Specification

Qualifications

Desirable

• Preferably to have worked in a General Practice dispensing environment before, but not essential

Employer details

Employer name

Old School Surgery

Address

Bolts Hill

Chartham

Canterbury

Kent

CT4 7JX

United Kingdom

Employer's website

https://www.oldschoolsurgerykent.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Being a first point of contact for our patients, whether it be face to face or by the telephone, to offer support and guidance on choosing the right service at the right time.

Dealing with administrative tasks behind the scenes, processing incoming documents from third parties, prescriptions, GP Requests and much more.

Being friendly and welcoming to all patients with the ability to remain calm and professional when dealing with difficult situations.

Using our online patient access system (Klinik) to monitor online patient requests, and triage patients accordingly.

Booking appointments for GP clinics and other practice clinicians as required ensuring correct information is provided.

Ensuring that accurate information and messages are passed to the Doctors and other surgery staff.

Dealing with all telephone queries/requests from patients and acting as a liaison with GPs and other practice clinicians.

To participate in in-house training, or other training as required.

To respect and maintain all aspects of confidentiality relating to Patients, Staff and Practice.

Any other duties which might reasonably be expected of the post.

Person Specification

Experience

Essential

• Previous experience working with people
• Driven to give the best possible patient experience

Desirable

• Experience of working in primary care

Qualifications

Essential

• Educated to GCSE level or equivalent
• GCSE Mathematics & English C or above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Old School Surgery

Address

The Old School Surgery

Manor Road

Fishponds

Bristol

BS16 2JD

United Kingdom

Employer's website

https://www.oldschoolsurgery.org.uk/ (Opens in a new tab)