Job summary

The postholder will manage and coordinate complaints relating to both clinical and non-clinical aspects of our services. This will include reviewing relevant clinical records, establishing the facts, liaising with clinicians and Practice staff, communicating with patients and preparing or contributing to formal responses.

The role will also contribute to our wider clinical governance, patient safety, risk management and quality improvement processes.

Main duties of the job

• Lead or coordinate investigations into patient complaints and concerns.
• Review relevant clinical records and information where appropriate.
• Liaise with GPs, nurses, pharmacists, AHPs and administrative colleagues.
• Communicate sensitively and professionally with patients and their representatives.
• Prepare clear, accurate and compassionate complaint responses.
• Identify and appropriately escalate clinical risk, safeguarding and patient-safety concerns.
• Analyse complaint themes and identify opportunities for service improvement.
• Contribute to clinical governance, significant event reviews and quality improvement activity where appropriate.
• Ensure learning from complaints is shared and acted upon.
• Maintain accurate and confidential complaints records.

About us

We offer the opportunity to work within a supportive GP Practice where patient experience, clinical quality and continuous improvement are valued.

The role offers the opportunity to make a meaningful contribution to how the Practice responds to patient feedback and learns from complaints, while working closely with experienced clinical and management colleagues.

Job summary

The Vale Medical Practice is seeking an enthusiastic and motivated pharmacy technician to join our expanding multidisciplinary team. This role is offered on a full-time basis of 37.5 hours per week, and will be based at both our Wootton and Shortstown sites.

Reporting to the senior clinical pharmacist and senior clinical pharmacy technician, you will play a key role in supporting medicines optimisation, medication safety, repeat prescribing systems and patient care within the practice multidisciplinary team.

Working closely with GPs, clinical pharmacists, pharmacy technicians, nurses, GP assistants and administrative colleagues, you will help ensure the safe, effective and cost-efficient use of medicines across our patient population.

This is an in-person role as you will sit with our pharmacy team, as we believe the 'learning is in the room'.

Interviews will take place during the first week of September 2026.

Main duties of the job

• Medicines reconciliation
• Management of repeat prescribing systems
• Medicines safety monitoring
• Responding to medication-related queries
• Audit and quality improvement work
• Supporting national and local prescribing initiatives

About us

We are a progressive, patient-centred practice recognised for innovation, education, research and service development. As an established training and research practice, we are passionate about nurturing future healthcare leaders and supporting career development at every stage. We proudly train GP trainees, medical students, nurses, pharmacy professionals and a wide range of multidisciplinary team members. Joining our team means becoming part of a supportive, forward-thinking organisation where new ideas are encouraged, professional development is actively championed, and high-quality patient care is at the heart of everything we do.

We believe in investing in our people and creating opportunities for every team member to reach their full potential. If you have a thirst for learning, enjoy working collaboratively and are passionate about delivering outstanding patient care, we would love to hear from you.Our friendly and highly skilled team includes GPs, clinical pharmacists, pharmacy technicians, nurses, GP assistants, care coordinators, social prescribers and administrative colleagues, working together to deliver excellent patient care.

Details

Date posted

02 October 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

29878-2

Job locations

Fields Road

Wootton

Bedford

Bedfordshire

MK43 9JJ

United Kingdom

Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Job description Job responsibilities If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Person Specification

Qualifications

Essential

• Registered Pharmacy Technician with the General Pharmaceutical Council (GPhC)
• BTEC/NVQ Level 3 in Pharmaceutical Science or recognised equivalent
• Completion of the CPPE Primary Care Pharmacy Education Pathway

Experience

Essential

• Are enthusiastic and motivated learners
• Have a genuine desire for ongoing professional development
• Demonstrate excellent communication and interpersonal skills
• Enjoy working as part of a multidisciplinary team
• Are organised and able to prioritise effectively
• Take pride in delivering high-quality patient care
• Are proactive in identifying opportunities for improvement
• Are confident working within their scope of competence
• Share our values of innovation, learning, collaboration and patient-centred care

Person Specification Qualifications Essential Registered Pharmacy Technician with the General Pharmaceutical Council (GPhC) BTEC/NVQ Level 3 in Pharmaceutical Science or recognised equivalent Completion of the CPPE Primary Care Pharmacy Education Pathway Experience Essential Are enthusiastic and motivated learners Have a genuine desire for ongoing professional development Demonstrate excellent communication and interpersonal skills Enjoy working as part of a multidisciplinary team Are organised and able to prioritise effectively Take pride in delivering high-quality patient care Are proactive in identifying opportunities for improvement Are confident working within their scope of competence Share our values of innovation, learning, collaboration and patient-centred care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Primary Care Careers

Address

Fields Road

Wootton

Bedford

Bedfordshire

MK43 9JJ

United Kingdom

Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Primary Care Careers

Address

Fields Road

Wootton

Bedford

Bedfordshire

MK43 9JJ

United Kingdom

Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Job summary

The Humbleyard Practice is seeking a capable and highly motivated practice nurse to join our team as Nurse Manager on a full-time basis. This is a leadership opportunity for a nurse with enthusiasm, commitment, and good communication skills to develop our loyal and well-established nursing team.

The role will involve applying your primary care nursing experience to help both experienced and new to primary care nurses develop their skills and confidence within a busy 3 surgery general practice setting.

The Nurse Manager will help the practice support our nurses to access development opportunities and we welcome discussions about general career progression. Generous and appropriate protected management time will be offered to achieve this important activity and other leadership tasks. This includes NHS leadership training for the successful candidate.

Main duties of the job

• Provide leadership and staff development, including producing personal development plans/appraisals for our nursing team.
• Coordinate the provision of care given by the nursing team.
• Liaise between the nursing team and the management team and partners.
• Help coordinate patients long-term conditions care management, including QOF and vaccinations programmes.
• Provide leadership and coordination for our infection control policies and practices

About us

We are a large, semi-rural, three-site dispensing, research and GP training Practiceoperatingover three surgery sites just to the southwest of the fine city of Norwich. We have a fast-growing list size of 22,000 patients and we are part of the 5-practice Ketts Oak Primary Care Network.

• Up to 6 weeks + Bank Holidays (in line with Practice leave policy)

Job summary

Burlington Primary Care is seeking an experienced, motivated, and compassionate lead practice nurse to join our friendly and forward-thinking practice team. This is an exciting opportunity for a skilled nurse who is passionate about delivering high-quality patient care while providing clinical leadership and support to our nursing team. Experience in primary care nursing and long term condition care is essential.

As lead practice nurse, you will play a pivotal role in shaping and developing nursing services within the practice. You will combine hands-on clinical work with leadership responsibilities, ensuring that our patients receive safe, effective, and person-centred care. Working closely with the GP partners, practice manager, and wider multidisciplinary team, you will contribute to service improvement, clinical governance, workforce development, and the achievement of practice and primary care network objectives.

Main duties of the job

• Providing clinical leadership and day-to-day support to the nursing team.
• Delivering high-quality patient care within your scope of practice.
• Leading on long term condition management across the nursing and HCA team.
• Supporting workforce planning, recruitment, induction, training, and appraisal of nursing staff.
• Ensuring compliance with CQC standards, national guidance, and practice policies.
• Developing and implementing nursing protocols, procedures, and patient care pathways.
• Working collaboratively with GPs, allied health professionals, PCN colleagues, and external agencies to improve patient services

About us

At Burlington Primary Care, we are committed to providing high-quality, compassionate healthcare to our diverse patient population. Our experienced multidisciplinary team works collaboratively to deliver safe, effective, and patient-centred care, while continually striving to improve services and outcomes for our community.

We are a progressive and forward-thinking practice that values innovation, teamwork, and professional development. We recognise that our people are our greatest asset and are committed to creating a supportive, inclusive, and positive working environment where staff are encouraged to develop their skills, share ideas, and reach their full potential.

We work closely with a range of healthcare professionals and partner organisations to provide integrated services that meet the evolving needs of our patients. We embrace new ways of working and are committed to delivering modern, accessible healthcare while maintaining the personal touch that is at the heart of general practice.

Job summary

Due to retirement of our much loved ANP, we are looking to recruit an Experienced Salaried Advanced Nurse Practitioner (ANP) or Advanced Clinical Practitioner (ACP) to deliver outstanding patient care. This is a full time role, hours and days negotiable for a suitable candidate. We may consider two part time applicants to share the role.

Main duties of the job

• Delivering a high standard of patient care, using advanced autonomous clinical skills, and a broad and in-depth theoretical knowledge base
• Assessing, diagnosing and treating patients conditions, initiating direct referrals as appropriate
• As an independent prescriber: to prescribe safe, effective and appropriate medication as defined by current legislative frame work
• As a vital part of our multidisciplinary team, you will have the opportunity to support and care for a diverse patient group

About us

Southend Medical Centre is a 7300 patient practice with a friendly and supportive team that strives to provide an outstanding service to its patients. We are proud to be a multi-cultural surgery, we have been accredited with several awards including our Pride in practice LGBTQIA+ Gold award, our Veterans Friendly Practice award, our Dementia Awareness Practice award, our Trauma Informed surgery accreditation and were finalist in the Impact Awards Practice of the Year.

Job summary

Lincoln House Surgery is looking to welcome an experienced and fully qualified general practice nurse to assess, plan, develop, implement and evaluate treatment programmes for our patients. We have two branches, located in Apsley and Highfield, Hemel Hempstead, and you would be expected to work at both sites, on a rota basis.

This role is offered on a full or part time basis, from 30-37.5 hours per week, with one late night 10am to 6pm.

Main duties of the job

• Undertaking health assessments, administering medication and treatments and performing diagnostic tests;
• Providing and evaluating a range of health interventions to ensure that patients health and social care needs are met;
• Health and well-being promotion plus individual person-centred plans for patients with/at risk of a long term condition;
• Managing and treating long-term conditions in line with national and local policies and practice needs;
• Reviewing medication for therapeutic effectiveness, in accordance with evidence based practice and national/practice protocols, and work with patients to support adherence to prescribed treatments.
• Supporting and managing health needs of women presenting for family planning and cervical cytology consultations;
• Implementing and participating in vaccination and immunisation programmes for both adults and children including patients travelling abroad;
• Meeting the needs of patients presenting for opportunistic wound care;
• Hypertension review and management;
• Running asthma, COPD, diabetes clinics and reviews;
• New patient and health checks.

About us

Lincoln House Surgery is a GP surgery with two branches, located in Apsley and Highfield, Hemel Hempstead, and you would be expected to work at both sites on a rota basis. We are data-driven and nimble. Our work environment includes a modern office setting.

Benefits of working for us include:

• 6 weeks annual leave, plus bank holidays (pro rata for part-time staff)
• NHS pension
• Free on-site parking
• Additional leave
• Company events
• Referral programme

Job summary

South Rural Primary Care Network, are looking to recruit an experienced Paramedic/FCP to join their team based at the Holbrook and Shotley practice. This role is only open to applicants with previous primary care experience. This position is offered on a full-time basis but part-time can be considered for the correct applicant.

Please note, at present the PCN and practice cannot support the ACP pathway, this position is for a FCP pathway Paramedic.

Main duties of the job

• Urgently respond to referrals and provide assessment, diagnosis and treatment at first point of contact by attending to patients, according to patients needs either in the practice or patient homes.
• Support, and continue the development of, an on-the-day emergency patient service in the practice.
• Accurately triage and prioritise patients, including in both emergency situations and telephone triage, demonstrating the use of a variety of techniques to elicit the history of an event/illness, including past medical and drug history.
• Evaluate clinical information from examination and history taking, and initiate appropriate treatment and/or referral.
• Review the effectiveness of the treatment provided, making changes where necessary to improve patient outcomes.
• Maintain accurate clinical records in an efficient manner.

About us

South Rural PCN provides services to 56,000 patients across rural Suffolk and is headed by 2 proactive, supportive and committed Clinical Directors. Our PCN includes the following practices: Bildeston Health Centre, Constable Country Medical Practice (East Bergholt and Capel St Mary), Hadleigh Health Centre, The Holbrook and Shotley Surgeries and Needham Market Country Practice.

Bildeston Health Centre is a friendly, medium sized, rural dispensing practice. We are CQC rated GOOD and score very highly on the Patient Experience survey. We have a growing list size of 7,600+ patients with two GP partners. We currently have 2 practices nurses, 2 HCAs, and a very supportive care navigation and admin team.

We are active members of the South Rural PCN who provide us with a practice paramedic and clinical pharmacist.

Job summary

North Clacton Medical Groupare seeking a Practice Nurse to work 37.5 hours across five days at our Crusaders and North Road sites.

Working hours are negotiable, but the successful applicant must be available to work Thursdays and Fridays until 6.30 pm.

Main duties of the job

• Deliver routine nursing care
• Assess, plan, implement, and evaluate patient care
• Provide advice on general health, wellbeing, and disease prevention
• Perform cervical screening and pill checks
• Carry out immunisations and vaccinations (adult and childhood)
• Undertake health checks
• Monitor and manage long-term conditions
• Conduct ECGs and other basic diagnostic tests
• Support patients in managing chronic conditions
• Promote healthy lifestyle choices (e.g. smoking cessation, weight management
• Maintain accurate and up-to-date patient records
• Use clinical systems to document consultations and care plans
• Ensure compliance with practice protocols and guidelines

About us

North Clacton Medical Group is a GP practice in Clacton On Sea looking after 11,000 patients across two sites. We pride ourselves on being a family orientated practice and valuing work life balance. We have an on site gym which staff can use.

Benefits will include;

• Parking facilities
• Mini gym at one of the sites for staff to work out during lunch, after or before shifts

Job summary

Kingswood Medical Centre has an exciting opportunity for an enthusiastic and motivated Salaried GP to join our friendly and supportive team for 4 8 sessions per week. We are flexible on start dates and are focused on finding the right person who shares our values and commitment to delivering high-quality, patient-centred care.

At Kingswood, we believe that delivering excellent patient care starts with supporting the wellbeing of our team.

We operate a total triage model. Previous experience of working in a total triage practice would be advantageous, but it is not essential as full support and induction will be provided.There is no traditional Duty GP role at this surgery. Triage GP is the on-call GP.

As part of the role, one day a week will be dedicated to the triage doctor, managing same-day clinical queries online and providing support for urgent patient care within our experienced clinical team when needed. However, the triage GP is adequately supported by the rest of the team on the day.

Main duties of the job

We are looking for a GP who is approachable, adaptable, and enjoys working collaboratively with colleagues to provide outstanding care for our patients while contributing to the continued success and development of the practice.

About us

Kingswood Medical Centre is a thriving GP practice based in Basildoncaring for approximately 10,500 patients. We are committed to providing compassionate, patient-centred care in a friendly, supportive, and collaborative working environment.

We are an GMS, non-dispensing practice, operating a total triage model.We are a training practice, hence we promote teaching and education in our practice.

We do not have a home visiting for our clinicians, this service is provided by our strong PCN. We are proud of the high standard of care we provide and are rated Good by the CQC. We consistently achieve excellent QOF outcomes and are committed to continuous quality improvement.We place a strong emphasis on supporting the development of our team, encouraging ongoing learning and providing opportunities for colleagues to expand their skills and progress in their careers.

Details

Date posted

30 September 2026

Pay scheme

Other

Salary

Depending on experience starts from £11,000 per session - negotiable DOE

Contract

Permanent

Working pattern

Part-time

Reference number

29728-4

Job locations

Clayhill Road

Basildon

Essex

SS16 5AD

United Kingdom

Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Job description Job responsibilities If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Person Specification

Qualifications

Essential

• Fully qualified GP with GMC registration
• Annual appraisal and revalidation (when appropriate)
• Be on the NHSE medical performers list

Experience

Essential

• Passionate about delivering excellent patient care
• A team player who enjoys collaborative working
• Innovative and adaptable within modern general practice
• Committed to continuous professional development
• Keen to contribute to the future direction of the practice
• Contribute to QOF and IIF where possible

Person Specification Qualifications Essential Fully qualified GP with GMC registration Annual appraisal and revalidation (when appropriate) Be on the NHSE medical performers list Experience Essential Passionate about delivering excellent patient care A team player who enjoys collaborative working Innovative and adaptable within modern general practice Committed to continuous professional development Keen to contribute to the future direction of the practice Contribute to QOF and IIF where possible

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Primary Care Careers

Address

Clayhill Road

Basildon

Essex

SS16 5AD

United Kingdom

Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Primary Care Careers

Address

Clayhill Road

Basildon

Essex

SS16 5AD

United Kingdom

Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Job summary

Botesdale Health Centre are looking for a professional, conscientious and highly effective GP to join our friendly team in Botesdale. This is offered for 6-8 sessions per week.

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

.

Main duties of the job

• Undertake a variety of duties, including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and early signs of illness
• Developing care plans for health in consultation with patients and in line with current practice disease management protocols
• Providing counselling and health education
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
• Recording clear and contemporaneous consultation notes to agreed standards
• Collecting data for audit purposes
• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
• Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
• In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

About us

We are a rural GMS 10,000 patient surgery with 4 Partners, 5 salaried GPs and a fantastic clinical and practice team with an on-site dispensary. We are located in a modern, recently extended surgery with community nurses located on site as well as an X-ray suite and glorious surrounding countryside.

Job summary

Cuffley and Goffs Oak Medical Practice is seeking an enthusiastic and motivated clinical pharmacist to join our practice team. The position is part-time for three days a week - ideally Mondays, Wednesdays and Fridays.

This is an exciting opportunity to work in a patient-facing role within general practice, supporting medicines optimisation, improving patient outcomes and contributing to high quality care.

Main duties of the job

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

About us

We are a large practice, based over two sites (just one mile apart) which are Valley View Health Centre and Cuffley Village Surgery - collectively known as Cuffley and Goffs Oak Medical Practice. We provide care to over 13,500 patients.

We have a happy, established team that consists of GPs, nurses and HCAs who are all supported by an experienced and organised admin team. We are also joined regularly and supported by colleagues from our PCN. We use Ardens templates, Accurx and SystmOne.

Details

Date posted

29 September 2026

Pay scheme

Other

Salary

Depending on experience - depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

29894-1

Job locations

Goffs Lane

Goffs Oak

Cuffley

Herts

EN7 5ET

United Kingdom

Job description

Job responsibilities

The main responsibilities of the role include:

• Clinically assessing and treating patients, using expert knowledge of medicines, for specific disease areas;
• Providing specialist expertise in the use of medicines and medicine information (e.g. side-effects, dosage);
• Providing pharmaceutical medication review and health education advice to patients, by face-to-face, telephone or notes-based review, as agreed with the practice;
• Providing leadership on person-centred medicines optimisation and quality improvement;
• Contributing to public health campaigns, including flu vaccinations, childhood immunisation and adult immunisation programmes;
• Processing specialist treatment letters;
• Supporting practice dispensary;
• Processing hospital medication discharge letters;
• Acting as a key contact, for all medication related queries;
• Supporting improvements in clinical care, through practice-based audits and implementing change;
• Running clinics where medicines are the main interventions
• Conducting care-planning, including: mental health, admission avoidance schemes and end-of-life patients.
• Undertaking minor ailments triage and directing patients, based on clinical need;
• Capturing relevant patient health information at all consultations including contributing to the quality outcomes framework;
• Monitoring patients with complex, long-term conditions such as hypertension, diabetes and COPD, ensuring that medication is optimised, titrated, monitored and complied with;
• Providing clinical advice and expertise on medication;
• Establishing ongoing professional relationships with individual patients;
• Liaising with other providers, such as secondary care, community pharmacy and care or nursing homes, as necessary, to ensure the safe transfer of care;
• Delivering on and/or overseeing relevant aspects of the PCN Directed Enhanced Service (DES).
• Taking a central role in the clinical aspects of shared-care protocols, clinical research with medicines and liaison with specialist pharmacists;
• Managing the repeat prescribing reauthorisation process, by reviewing requests for repeat prescriptions and medicines reaching review dates;
• Reviewing prescribing against local and national targets, and engaging with the wider prescribing team to rectify any issues.

Job description Job responsibilities The main responsibilities of the role include: Clinically assessing and treating patients, using expert knowledge of medicines, for specific disease areas; Providing specialist expertise in the use of medicines and medicine information (e.g. side-effects, dosage); Providing pharmaceutical medication review and health education advice to patients, by face-to-face, telephone or notes-based review, as agreed with the practice; Providing leadership on person-centred medicines optimisation and quality improvement; Contributing to public health campaigns, including flu vaccinations, childhood immunisation and adult immunisation programmes; Processing specialist treatment letters; Supporting practice dispensary; Processing hospital medication discharge letters; Acting as a key contact, for all medication related queries; Supporting improvements in clinical care, through practice-based audits and implementing change; Running clinics where medicines are the main interventions Conducting care-planning, including: mental health, admission avoidance schemes and end-of-life patients. Undertaking minor ailments triage and directing patients, based on clinical need; Capturing relevant patient health information at all consultations including contributing to the quality outcomes framework; Monitoring patients with complex, long-term conditions such as hypertension, diabetes and COPD, ensuring that medication is optimised, titrated, monitored and complied with; Providing clinical advice and expertise on medication; Establishing ongoing professional relationships with individual patients; Liaising with other providers, such as secondary care, community pharmacy and care or nursing homes, as necessary, to ensure the safe transfer of care; Delivering on and/or overseeing relevant aspects of the PCN Directed Enhanced Service (DES). Taking a central role in the clinical aspects of shared-care protocols, clinical research with medicines and liaison with specialist pharmacists; Managing the repeat prescribing reauthorisation process, by reviewing requests for repeat prescriptions and medicines reaching review dates; Reviewing prescribing against local and national targets, and engaging with the wider prescribing team to rectify any issues.

Person Specification

You will be a qualified pharmacist with strong experience within primary care and have the following skills and qualifications:

Essential

• Completion of a degree in pharmacy;
• Current UK professional registration, with the General Pharmaceutical Council (GPhC);
• Post-qualification experience in pharmacy (hospital, primary care or community), or working towards obtaining this;
• Qualified independent prescriber;
• Member of the Royal Pharmaceutical Society (RPS);
• Awareness of the breadth of common acute and long-term conditions that are likely to be seen in a general medical practice;
• Ability to demonstrate general pharmaceutical skills and knowledge in core areas;
• Ability to plan, manage, monitor, advise and review general care plans for patients with long-term conditions;
• Ability to demonstrate accountability for delivering professional expertise and direct service provision as an individuals;
• Ability to recognise priorities when problem-solving and identify deviations from normal patterns, referring to seniors or GPs with confidence, when appropriate;
• Ability to follow legal, ethical, professional and organisational policies, procedures and codes of conduct;
• Ability to assist patients in decisions about prescribed medicines and supporting adherence as per NICE guidance;
• Non-judgemental attitude and ability to be flexible and adaptable;
• Self-motivated with excellent communication skills;
• Understand the need for patient confidentiality.

Person Specification You will be a qualified pharmacist with strong experience within primary care and have the following skills and qualifications: Essential Completion of a degree in pharmacy; Current UK professional registration, with the General Pharmaceutical Council (GPhC); Post-qualification experience in pharmacy (hospital, primary care or community), or working towards obtaining this; Qualified independent prescriber; Member of the Royal Pharmaceutical Society (RPS); Awareness of the breadth of common acute and long-term conditions that are likely to be seen in a general medical practice; Ability to demonstrate general pharmaceutical skills and knowledge in core areas; Ability to plan, manage, monitor, advise and review general care plans for patients with long-term conditions; Ability to demonstrate accountability for delivering professional expertise and direct service provision as an individuals; Ability to recognise priorities when problem-solving and identify deviations from normal patterns, referring to seniors or GPs with confidence, when appropriate; Ability to follow legal, ethical, professional and organisational policies, procedures and codes of conduct; Ability to assist patients in decisions about prescribed medicines and supporting adherence as per NICE guidance; Non-judgemental attitude and ability to be flexible and adaptable; Self-motivated with excellent communication skills; Understand the need for patient confidentiality.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Primary Care Careers

Address

Goffs Lane

Goffs Oak

Cuffley

Herts

EN7 5ET

United Kingdom

Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Primary Care Careers

Address

Goffs Lane

Goffs Oak

Cuffley

Herts

EN7 5ET

United Kingdom

Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Job summary

Kings Lynn PCN are looking for a PCN development manager, on a full-time basis, to work from their Kings Lynn Health Hub.

The postholder will be responsible for driving the strategic development of the primary care network and leading on transformational change, neighbourhood development, workforce integration, partnership working, service redesign and financial sustainability. They will be responsible for ensuring the PCN is well positioned to deliver excellent patient care and respond to evolving NHS priorities and neighbourhood health reforms.

Main duties of the job

• Lead the development, implementation of the PCN's strategy and business plan ensuring alignment with National & Local objectives and initiatives.
• Develop and deliver programmes that support the PCN population including population health management, digital and data initiatives
• Provide programme leadership across key areas including prevention, personalised care, health inequalities, urgent care, enhanced access, and integrated care delivery.
• Lead the design, mobilisation, and delivery of new services, ensuring services are integrated, sustainable and focused on improving patient outcomes.
• Support the PCN Board in responding to changing NHS policy, neighbourhood health reforms, and integrated care developments.

About us

Based in the new purpose-built Kings Lynn Health Hub, Kings Lynn Primary Care Network (PCN) serves a patient population of 71,500 patients residing across Kings Lynn and the surrounding area within west Norfolk.

The PCN consists of 3 core GP practices Vida Healthcare, St James Medical Practice, Southgates Medical and Surgical Centre & the Woottons Surgery.

The PCN is led by a clinical director, Dr Caroline Delves.

Job summary

East Anglia's Children's Hospices (EACH) is looking to recruit a trusts & foundations manager to join us for 30 hours per week, worked as 4 days across Monday - Friday. The role is hospice-based, with the opportunity for some home working. Please specify your preferred EACH hospice work-base location (Milton, Norwich or Ipswich) when applying.

At EACH, we support children and young people with life-threatening conditions, and their families. We are seeking an experienced trusts and foundations manager to lead the delivery of our trusts and foundations fundraising programme, securing income from charitable trusts, foundations and grant-making organisations to support hospice services, projects and developments.

Main duties of the job

• Lead the delivery of EACH's trusts and foundations fundraising strategy.
• Develop and manage a sustainable pipeline of funding opportunities.
• Build and maintain relationships with charitable trusts, foundations and grant-making organisations.
• Prepare high-quality funding applications, proposals and impact reports.
• Work collaboratively with colleagues to develop projects, funding packages and capital appeal opportunities.
• Monitor performance against income targets and contribute to reporting for senior leadership and trustees.
• Ensure accurate CRM management and compliance with fundraising and data protection requirements.

About us

East Anglias Childrens Hospices (EACH) ensures the best possible quality of life and makes every moment count for children and families across Cambridgeshire, Essex, Norfolk and Suffolk. Our family-centred approach includes specialist nursing care, symptom management nursing, short breaks, wellbeing activities, therapies, care at end of life, bereavement support, counselling and volunteer services in the family home; all meeting the individual needs of the child, young person and whole family.

In 2020, all three of our hospices; The Nook (Norfolk), The Treehouse (Ipswich) and Milton (Cambridge) were rated OUTSTANDING by the Care Quality Commission.

Our people are central to our success. We have a talented workforce of staff and volunteers in care, fundraising, retail, facilities, IT, finance, marketing & communications and human resources.

Were over 440 employees strong, with a team of more than 2,000 volunteers across the organisation including over 50 shops and a retail distribution centre.

Benefits of working for us include

• Enhanced holiday plus holiday purchase scheme
• Flexible/hybrid working
• Employee health cash plan
• Employee assistance programme
• Employer pension scheme, with up to 7% employer contribution, and life assurance cover
• Free eye tests
• Cycle to work scheme
• Enhanced maternity & paternity pay

Job summary

Embrace Medical Centre and Martlesham Heath Surgery are seeking a Lead Practice Nurse toprovide clinical leadership and day-to-day management of the practice nursing team, including Practice Nurses and Healthcare Assistants (HCAs).

Working as a senior member of the practice multidisciplinary team, the post holder will provide expert clinical care alongside leadership and oversight of the nursing service. They will support the development of the nursing team, ensuring appropriate standards of clinical practice, competency, training and professional development are maintained.

Main duties of the job

• Providing day-to-day leadership, supervision and support to the nursing team.
• Supporting staff development, competency assessment and training.
• Coordinating nursing rotas and clinical cover to support safe service delivery.
• Delivering clinical care including long-term condition management, health promotion, preventative care, immunisations, screening and treatment room services.
• Supporting care for patients with complex and long-term conditions, including older, frail and housebound patients.
• Leading and supporting Infection Prevention and Control (IPC).
• Supporting clinical governance, audit, quality improvement and evidence-based practice.
• Maintaining appropriate clinical standards, policies, protocols and procedures.
• Working with the Practice Management Team to support CQC, NHS and professional requirements.
• Working collaboratively with GPs and the wider multidisciplinary team to provide coordinated patient care.
• Supporting the development and improvement of nursing services in response to patient needs and national guidance.
• Acting as a clinical role model and promoting a positive learning environment.

About us

We are a small but passionate and close knit surgery located in Kesgrave, surrounded by affluent and prosperous areas on the outskirts of Ipswich. Our staff and patients are held with the upmost importance and we strive daily to look after them to the highest possible standard. All staff from clinical to non-clinical are offered a well-balanced workload and have full access to a supportive team both in and out of their specialist area.

Embrace Medical Centre itself is a practice using SystmOne clinical system. We are pleased to announce our connection with the new Wolsey PCN, this new collaboration is between a select number of GP practices within the local area.

Job summary

Botesdale Health Centre are keen to welcome an experienced Advanced Nurse Practitioner to their team on a part-time basis for 28.5 hours per week. As a key member of the team, the ANP will asses, diagnose, treat and prescribe autonomously for patients presenting with undifferentiated and undiagnosed conditions.

Main duties of the job

• Assess patients presenting with undifferentiated and undiagnosed conditions across all age groups, using comprehensive history-taking, clinical examination, and clinical reasoning to formulate differential diagnoses
• Initiate evidence-based treatment plans, including medication prescribing, lifestyle advice, and onward referral where appropriate
• Manage same-day acute and urgent presentations, including minor illness, minor injury, infections, musculoskeletal complaints, and exacerbations of chronic conditions
• Conduct routine and follow-up consultations for patients with complex or multi-morbid long-term conditions
• Deliver consultations face-to-face, by telephone, and by video
• Manage clinical emergencies in the practice in accordance with the practice emergency protocol
• Conduct home visits to housebound patients as part of the daily clinical workload
• Prescribe medicines independently from the British National Formulary (BNF) within scope of competence, including some controlled drugs (Schedules 2-5, subject to regulatory restrictions)
• Conduct medication reviews, optimise medication regimes, and deprescribe where clinically appropriate
• Prescribe in accordance with NICE guidelines, local formulary, and evidence-based practice
• Monitor therapeutic outcomes and adjust prescribing in response to clinical findings
• Maintain prescribing competence through CPD, prescribing audit, and peer review

About us

Botesdale Health Centre is a well-established and highly regarded NHS GP practice serving over 10,000 patients across Botesdale and the surrounding rural communities. The practice is committed to delivering high-quality, patient-centred healthcare in a friendly, professional, and supportive environment. Led by a dedicated multidisciplinary team of GPs (4 Partners, 6 Salaried GPs), Nurses, Urgent Care Practitioners, Healthcare Assistants, Care Coordinators, Care Navigators, Dispensers and Administration staff, Botesdale Health Centre places a strong emphasis on teamwork, continuous learning, and excellent patient care. As a training practice, it actively supports staff development and fosters a culture of innovation and improvement, making it an attractive place to build a rewarding healthcare career.

Job summary

The Riverside Health Centre are seeking a flexible and pro-active bank Receptionist/Administrator to join their team in Manningtree. This is a bank role to help cover annual leave, sickness, and staff training within our reception and administration team. The role is fully onsite, and our opening hours are Monday to Friday, 08:00 to 18:30. There are no fixed hours only cover as required. Responsibilities will include, but are not limited to: Greeting patients and visitors Care navigation and signposting patients to the appropriate service or clinician Answering queries from patients and external agencies Supporting patients with the online triage system Updating patient records accurately Processing electronic and paper correspondence Liaising with patients using a variety of communication methods The role requires excellent communication skills, good IT knowledge, and ideally experience working within a busy reception or customer-facing environment. The successful candidate will be flexible with their availability to support service needs. Interviews will take place on 21st October 2026. We reserve the right to close this advert early should a suitable candidate be identified before the closing date.

Main duties of the job

To considered for this position you will require the following:

• Excellent communication skills
• Strong IT skills and confidence using computer-based systems are essential
• Ideally experience working within a busy reception or customer-facing environment
• The successful candidate will be flexible with their availability to support service needs
• Good standard of education, including Maths and English, along with experience working in a customer service role
• Previous reception experience is desirable, and experience within primary care would be beneficial, although this is not essential
• Experience using SystmOne would be advantageous; however, full training will be provided for the right candidate
• Excellent written and verbal communication skills, strong interpersonal skills, and a friendly, caring, and positive approach towards patients and colleagues

About us

Riverside Health Centre cares for approximately 6,500 patients. Care is provided by three GP partners, one salaried GP, one nurse practitioner, one paramedic, two practice nurses, and two healthcare assistants.

We are a close-knit and supportive team who work collaboratively to provide the best possible care to our diverse patient population.

We also work closely with four local practices as part of the Stour Estuary Primary Care Network (PCN).

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Details

Date posted

25 September 2026

Pay scheme

Other

Salary

£12.71 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

30033

Job locations

Station Road

Manningtree

Essex

CO11 1AA

United Kingdom

Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Job description Job responsibilities If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Person Specification

Experience

Essential

• Excellent communication skills
• Strong IT skills and confidence using computer-based systems are essential
• Ideally experience working within a busy reception or customer-facing environment
• The successful candidate will be flexible with their availability to support service needs
• Good standard of education, including Maths and English, along with experience working in a customer service role
• Previous reception experience is desirable, and experience within primary care would be beneficial, although this is not essential
• Experience using SystmOne would be advantageous; however, full training will be provided for the right candidate
• Excellent written and verbal communication skills, strong interpersonal skills, and a friendly, caring, and positive approach towards patients and colleagues

Person Specification Experience Essential Excellent communication skills Strong IT skills and confidence using computer-based systems are essential Ideally experience working within a busy reception or customer-facing environment The successful candidate will be flexible with their availability to support service needs Good standard of education, including Maths and English, along with experience working in a customer service role Previous reception experience is desirable, and experience within primary care would be beneficial, although this is not essential Experience using SystmOne would be advantageous; however, full training will be provided for the right candidate Excellent written and verbal communication skills, strong interpersonal skills, and a friendly, caring, and positive approach towards patients and colleagues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

Station Road

Manningtree

Essex

CO11 1AA

United Kingdom

Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Primary Care Careers

Address

Station Road

Manningtree

Essex

CO11 1AA

United Kingdom

Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Job summary

Ambrose Avenue currently has a vacancy for an enthusiastic, motivated salaried GP to join us, starting as soon as possible. This position is offered on a part-time basis for 4-6 sessions per week. We offer:

• 15-minute appointments available, if preferred, allowing safe, patient centred consultations.
• Supportive and approachable GP Partners and multidisciplinary team.
• Low administrative burden with excellent clinical and administrative support.
• Regular clinical meetings and opportunities for teaching and professional development.
• Modern clinical systems and a collaborative working environment.
• Competitive salary, NHS pension and indemnity cover.

Main duties of the job

• Undertaking a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork, reports and correspondence in a timely fashion;

About us

Ambrose Avenue Group Practice is a busy general practice based across two sites (Ambrose Avenue and Tollgate) in Colchester. We are a large, dynamic team offering a stimulating and welcoming environment, caring for over 14,000 patients. We use clinical systems such as SystmOne, Anima and Accurx and we are committed to training and developing both clinical and non-clinical teams. We offer a competitive salary with six weeks annual leave plus bank holidays and additional study leave on a pro-rata basis. Our ethos is to achieve and outstanding work-life balance while offering our patients the best possible service. Supporting your work-life balance and professional development is essential to us, so we will be happy to discuss and requirements for flexible working and offer the following benefits:

• Competitive salary based on experience
• Supportive and friendly environment
• Peer support
• CPD support with training and development

Job summary

Old Road Medical practice is looking to welcome an experienced and qualified phlebotomist into our busy practice for a 3-month-term contract, to support our nursing team, with hours and pay-scale to be discussed at interview. The role will involve working at both out main practice site and at our branch surgery in St Osyth.

Main duties of the job

• Working strictly in accordance with specific practice guidelines and protocols to assist the practice clinical team in the provision and delivery of prescribed programmes of patient care;
• Collecting samples of blood in accordance with training and procedures, ensuring correct storage, labelling, recording and efficient dispatching of samples;
• Ensuring that the patient is as comfortable and relaxed as possible, and confirming their agreement to the collection of a blood sample;
• Checking patient identification against GP or nurse request, and confirming with the patient whenever possible;
• Ensuring that anomalies are reported to a senior member of staff;
• Notifying the GP of any significant patient issues;
• Liaising with and assisting members of the administrative team.

About us

Old Road Medical Practice provides healthcare services to approximately 9,500 patients, across our main practice and our branch surgery in St Osyth.

This is an excellent opportunity to join a friendly and supportive practice team while helping us deliver high-quality care to our local community.

Job summary

Harewood Surgery is looking to welcome an experienced advanced nurse practitioner to join our team, on a part-time basis, for 20-27 hours per week. We can be flexible with regard to hours/days so please apply to discuss.

Main duties of the job

• Assess patients presenting with undifferentiated and undiagnosed conditions across all age groups, using comprehensive history-taking, clinical examination, and clinical reasoning to formulate differential diagnoses
• Initiate evidence-based treatment plans, including medication prescribing, lifestyle advice, and onward referral where appropriate
• Manage same-day acute and urgent presentations, including minor illness, minor injury, infections, musculoskeletal complaints, and exacerbations of chronic conditions
• Conduct routine and follow-up consultations for patients with complex or multi-morbid long-term conditions
• Deliver consultations face-to-face, by telephone, and by video
• Manage clinical emergencies in the practice in accordance with the practice emergency protocol
• Prescribe medicines independently from the British National Formulary (BNF) within scope of competence, including some controlled drugs (Schedules 2-5, subject to regulatory restrictions)
• Conduct medication reviews, optimise medication regimes, and deprescribe where clinically appropriate
• Prescribe in accordance with NICE guidelines, local formulary, and evidence-based practice
• Monitor therapeutic outcomes and adjust prescribing in response to clinical findings
• Maintain prescribing competence through CPD, prescribing audit, and peer review

About us

Harewood Surgery is a well-established and highly regarded NHS GP practice serving Approx. 3000 patients across Great Oakley and the surrounding rural communities. Harewood Surgery is part of Stour Estuary PCN.

The practice is committed to delivering high-quality, patient-centred healthcare in a friendly, professional, and supportive environment. Led by a dedicated multidisciplinary team of 2 GPs, 2 Advanced Nurse Practitioners, a Practice Nurse, Healthcare Assistant and Phlebotomist, Dispensers and Administration staff, as well as Allied Healthcare team, Harewood Surgery places a strong emphasis on teamwork, continuous learning, and excellent patient care.

Job summary

Vida Healthcare are looking to welcome a Reception Team Leader on a full-time basis. Please be aware that this is a fast pace, high demanding role. This will be a multi-site working role.

The role of the Reception Team Leader (RTL) is to be responsible for the leadership and supervision of the Patients Support team, ensuring all reception and administration duties are performed efficiently and professionally and to the required standard, meeting the objectives of Vida Healthcare. This will include in person, on the telephone or written communication.

They will ensure all reception areas of the Practice continue to run smoothly. There may be certain elements of the role that are delegated on a permanent basis, but this will be site specific and subject to change.

Main duties of the job

• Overseeing the call queues, guide PST members calls are answered promptly on individual sites, and cross site cover.
• Organising staff working patterns to ensure that the day-to-day routines are covered appropriately and ensure PST staff rotas are in place for relevant sites, include organising cover in the event of short notice absence of PST members.
• Organising support for any additional training needs of all PST staff.
• Being first point of contact for PST members to escalate items/issues.
• Completing return to work interviews if appropriate and in a timely manner.
• Assisting with probationary review and staff appraisals/ Performance Management where and when required
• Assisting with reception/PST front-line duties when needed.
• Ensuring the team are kept well motivated and communicating effectively with all team members.
• Being the first point of contact for patients wishing to make a verbal complaint.
• Overseeing all duties within the reception team to enable the smooth running of the department
• Assisting with CQC compliance.
• Attending relevant meetings and taking minutes when appropriate.
• Dealing with all information sensitively and in accordance with confidentiality guidelines
• Following and complying with all policies and procedures, reporting concerns as appropriate.
• Completion of staff audits.

About us

Vida Healthcare is one of Norfolks largest and most successful General Practices, working with colleagues in the NHS to provide the best possible patient care. Our practice has experienced impressive growth over recent years, by creating a work environment that encourages talented individuals to thrive and make a difference.

We pride ourselves on our impeccable standards of patient care and in order to maintain this it is essential that we employ reliable team players with strong caring qualities, dedication, and excellent attention to detail and commit equality-of-service delivery.