Job description

Job responsibilities

JOB TITLE: Healthcare Assistant (maternity cover to April 2027).

REPORTS TO: Cardiac Matron.

LOCATION: Peninsula Heart Clinic, Plymouth, UK.

HOURS: full-time spread over 3 days/nights (days: 8AM - PM; nights 8PM - 8AM).

PAY:£25,685.00-£27,395.00 gross per year.

The successful candidate will be required to work flexibly across all areas of the clinic. We expect there will be no requirement to work Bank Holidays without prior & mutual agreement.

MAIN DUTIES OF THE JOB

To support trained nursing staff in the following clinical locations within the Peninsula Heart Clinic: 1) outpatient clinic; 2) cardiac catheter lab; and 3) day-case unit.

Ensure outpatient areas are prepared ahead of each clinical session in accordance with the agreed protocol.

To provide administrative clerical and clinical support to the clinical team for patient medical records.

To welcome patients to the service making them feel at ease throughout their visit to the Peninsula Heart Clinic.

To ensure patient documents are sourced and that the correct clinical information has been provided in order to support a smooth patient journey.

To act as a chaperone for patients as required.

To treat all patients and their relatives with kindness and respect.

REQUIREMENTS & RESPONSIBILITIES

To perform basic observations (height & weight) when indicated in accordance with the protocol and Trust policy.

To perform blood pressure monitoring in accordance with the protocol and policy.

To perform blood glucose testing when indicated in accordance with the protocol and policy.

To perform urinalysis when indicated in accordance with the protocol and policy.

To perform phlebotomy procedures in accordance with the protocol and policy.

To perform peripheral cannulation in accordance with the protocol and policy.

To perform saturation monitoring when indicated in accordance with the protocol and policy.

To perform electrocardiogram (ECG) in accordance with standard protocols.

To act as a chaperone when required.

Support clinical team with any urgent patient transfers.

To perform decontamination of equipment and consulting rooms in accordance with protocol and Trust Infection control policy.

To support the storage of medication in lockable fridges and carrying out daily temperature analysis.

To support the management of clinical stock items and equipment to ensure that these remain available ahead of every outpatient clinic session and to escalate to management when items are missing or require replacement.

To ensure the waiting room and treatment room environment are safe, clear of obstacles and reporting any hazards or faults.

To work within the limits of own competence and area of responsibility and accountability.

To monitor the quality of work in own area and alerts others to quality issues, reporting any errors or issues to the appropriate person.

To maintain quality in own work and supervises others to do so.

Ensures patient safety at all times.

Contribute to own personal development and takes part in own appraisal.

Support and act as a role model to more junior staff and colleagues.

Contributes to the planning and implementation of activities to raise awareness of health and wellbeing e.g. health promotion activities.

To assist with patient mobility as required.

Person Specification

Knowledge and skills

Essential

• Ability to accurately record clinical observations with demonstrable experience.
• Excellent communication and interpersonal skills.
• Compassionate, professional, and patient-focused approach.
• Ability to work flexibly in line with clinic activity.
• Good organisational skills and the ability to work both independently and as part of a team.

Desirable

• Experience with cannulation, venipuncture, ECG and blood glucose testing.

Experience

Essential

• Minimum 2 years Health Care Assistant experience, ideally working in a cardiology/hospital;

Qualifications

Essential

• Care Certificate;
• Level 2 HCA qualification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Regent's Park Healthcare

Address

Peninsula Heart Clinic

University Hospitals Plymouth NHS Trust

Derriford Hospital, Derriford Road

Plymouth

PL6 8DH

United Kingdom

Employer's website

https://www.regentsparkhealthcare.com/ (Opens in a new tab)

Job description

Job responsibilities

JOB TITLE: Administrator

REPORTS TO: Clinic Manager

LOCATION: Dorset Heart Clinic, Bournemouth, UK

HOURS: Working patterns are assigned across Monday to Sat, typically covering 8am - 8pm with full-time hours equating to 37.5 per week. We expect there will be no requirement to work Bank Holidays without prior & mutual agreement.

SALARY: From £25,685.00/year, depending on experience.

JOB TYPE: Full-time, Permanent

BENEFITS:

• Company events

• Company pension contributions

• Health & wellbeing programme

• On-site parking

• Private medical insurance

• Generous Sick pay

• Life Cover

• 25 days holiday + bank holidays

RESPONSIBILITIES AND DUTIES

• To liaise effectively and efficiently with (but not limited to) the following individuals/organisations:

Consultants and their secretaries.

Patients and their relatives.

Referring GPs and their offices.

Private medical insurance companies.

Clinical staff.

NHS Trust staff.

Self-Payers; and

Other third-party organisations.

• To manage correspondence and telephone enquiries speedily and accurately.
• To book outpatients appointments onto IT systems.
• To prepare medical notes and other clinical information in preparation for a clinical session, ensuring all paperwork is filed correctly and no notes are missing.
• To ensure all payments for self-payers are collected on the same day as their clinic visit wherever possible.
• To type letters and other correspondence accurately and swiftly.
• To ensure a log of any payments received is completed on a weekly basis and updated on the appropriate management systems.
• To provide clinic receptionist duties if required to do so.
• To maintain inventory of supplies.
• To collaborate closely with medical staff, department heads, and other administrators to support effective communication, collaboration, and problem-solving.
• To undertake mandatory training relevant to the role to remain compliant with our ways of working.
• Any other duties that may be required consistent with the nature and grade of the post.

Person Specification

Experience

Essential

• The right candidate should have 2 years administration experience ideally within NHS or other healthcare settings.

Knowledge, Experience and Understanding

Essential

• (E) Excellent spoken and written English
• (E) Knowledge of Office applications including Microsoft Word, Excel and Outlook
• (E) Computer literacy
• (E) Good numeracy skills
• (E) Understanding and sensitivity to patients concerns and confidentiality
• (E) Excellent interpersonal skills
• (E) Prior experience as an administrator in an office setting
• (E) Confidence of working with senior doctors and managers

Desirable

• (D) Experience of using EPIC
• (D) Good grasp of medical terminology
• (D) Prior experience in a medical context
• (D) Knowledge of NHS IT systems
• (D) Private medical insurance experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Regent's Park Healthcare

Address

Regent's Park Healthcare (Dorset Heart Clinic)

The Royal Bournemouth Hospital 1st Floor – East Wing

Castle Lane East

Bournemouth

Dorset

BH7 7DW

United Kingdom

Employer's website

https://www.regentsparkhealthcare.com/ (Opens in a new tab)

Job description

Job responsibilities

In no particular order, the type of responsibilities and duties are outlined below:

To follow all Health and Safety, COSHH and Infection Control policies and observe personnel duty of care in relation to equipment, procedures, and resources, including managing contractors on site.

To undertake general clinical cleaning duties in line with pre agreed work plans and schedules that meet the government clean hospitals audit level.

To ensure all ward areas, theatres/Cath Lab, clinical, public areas, and staff working areas are kept clean and tidy by damp dusting, dust control mopping, damp mopping.

To partake in and complete deep cleans to remove infections following the agreed infection control policy.

To use the cleaning equipment as instructed, to keep it clean and free from damage and to report any faults.

To clean and restock sanitary areas and report faults to General Manager.

To collect clinical waste and general waste to external refuse area.

To flush water outlets and submit monthly records in line with Trust Policy and to undertake water quality checks.

To check around the external facilities for cleanliness and security.

To take all dirty laundry to the linen room and collect clean laundry.

To report maintenance faults to General Manager.

To check cleaning consumables stock, complete order sheets and put stock away.

To complete training to use specialist cleaning equipment such as mechanised floor scrubbing machines, buffing, polishing and steaming equipment to maintain and clean areas.

To be responsible for keeping mandatory training up to date.

To attend any relevant training courses as required.

Person Specification

Qualifications

Essential

• Awareness of COSHH Regulations
• Able to carry out light manual handling
• Able to work unsupervised

Desirable

• Previous experience of hygiene cleaning in a clinical environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Regent's Park Healthcare

Address

Peninsula Heart Clinic

Derriford Hospital, Derriford Road

Plymouth

Devon

PL6 8DH

United Kingdom

Employer's website

https://www.regentsparkhealthcare.com/ (Opens in a new tab)

Job description

Job responsibilities

JOB TITLE: Healthcare Assistant (maternity cover to April 2027).

REPORTS TO: Cardiac Matron.

LOCATION: Peninsula Heart Clinic, Plymouth, UK.

HOURS: full-time spread over 3 days/nights (days: 8AM - PM; nights 8PM - 8AM).

PAY:£25,685.00-£27,395.00 gross per year.

The successful candidate will be required to work flexibly across all areas of the clinic. We expect there will be no requirement to work Bank Holidays without prior & mutual agreement.

MAIN DUTIES OF THE JOB

To support trained nursing staff in the following clinical locations within the Peninsula Heart Clinic: 1) outpatient clinic; 2) cardiac catheter lab; and 3) day-case unit.

Ensure outpatient areas are prepared ahead of each clinical session in accordance with the agreed protocol.

To provide administrative clerical and clinical support to the clinical team for patient medical records.

To welcome patients to the service making them feel at ease throughout their visit to the Peninsula Heart Clinic.

To ensure patient documents are sourced and that the correct clinical information has been provided in order to support a smooth patient journey.

To act as a chaperone for patients as required.

To treat all patients and their relatives with kindness and respect.

REQUIREMENTS & RESPONSIBILITIES

To perform basic observations (height & weight) when indicated in accordance with the protocol and Trust policy.

To perform blood pressure monitoring in accordance with the protocol and policy.

To perform blood glucose testing when indicated in accordance with the protocol and policy.

To perform urinalysis when indicated in accordance with the protocol and policy.

To perform phlebotomy procedures in accordance with the protocol and policy.

To perform peripheral cannulation in accordance with the protocol and policy.

To perform saturation monitoring when indicated in accordance with the protocol and policy.

To perform electrocardiogram (ECG) in accordance with standard protocols.

To act as a chaperone when required.

Support clinical team with any urgent patient transfers.

To perform decontamination of equipment and consulting rooms in accordance with protocol and Trust Infection control policy.

To support the storage of medication in lockable fridges and carrying out daily temperature analysis.

To support the management of clinical stock items and equipment to ensure that these remain available ahead of every outpatient clinic session and to escalate to management when items are missing or require replacement.

To ensure the waiting room and treatment room environment are safe, clear of obstacles and reporting any hazards or faults.

To work within the limits of own competence and area of responsibility and accountability.

To monitor the quality of work in own area and alerts others to quality issues, reporting any errors or issues to the appropriate person.

To maintain quality in own work and supervises others to do so.

Ensures patient safety at all times.

Contribute to own personal development and takes part in own appraisal.

Support and act as a role model to more junior staff and colleagues.

Contributes to the planning and implementation of activities to raise awareness of health and wellbeing e.g. health promotion activities.

To assist with patient mobility as required.

Person Specification

Knowledge and skills

Essential

• Ability to accurately record clinical observations with demonstrable experience.
• Excellent communication and interpersonal skills.
• Compassionate, professional, and patient-focused approach.
• Ability to work flexibly in line with clinic activity.
• Good organisational skills and the ability to work both independently and as part of a team.

Desirable

• Experience with cannulation, venipuncture, ECG and blood glucose testing.

Experience

Essential

• Minimum 2 years Healthcare Assistant experience, ideally working in a cardiology setting, although full training will be provided.

Qualifications

Essential

• Care Certificate - support will be given to attain this qualification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Regent's Park Healthcare

Address

Peninsula Heart Clinic

University Hospitals Plymouth NHS Trust

Derriford Hospital, Derriford Road

Plymouth

PL6 8DH

United Kingdom

Employer's website

https://www.regentsparkhealthcare.com/ (Opens in a new tab)