Job summary

Ambulance Service, is the patient breathing?

Do you want to make a difference to our patientsas part of a supportive and motivated team?

Would you like NHS Benefits, including generous annual leave entitlement and NHS Pension?

Would you like to develop your career within the Emergency Operations Centre (EOC)?

If you answered yes to these questions, then start your career with the South Western Ambulance Service EOC, where the patient journey begins.

When you ring 999 your call goes through to one of our two Control Rooms based in Exeter and Bristol. Our trained Call Handlers are the first point of contact to the ambulance service for people experiencing a medical emergency. Not every call you deal with will be a matter of life or death but the way you listen, interpret and deal with the calls will make a vital difference to the patients we serve every day. When you receive a call, you are responsible for recording accurate information, sometimes under difficult circumstances and offering advice or reassurance to the caller/patient. You will enter details onto a computer system about the patient and their condition which establishes the seriousness of the illness or injury, ensuring that the patient receives the right care at the right time.

Main duties of the job

Please refer to the attached 'Full EMD advert' document for full details of this vacancy.

Part-time hours will be considered through a flexible working application which will be reviewed on a case by case basis. For further information, please visit Balancing Patient Care and Employee Well-being (swasft-joinus.co.uk)

Please note that this role is 24/7 365 days a year (including bank holidays, weekends, days, nights etc.) and we work shifts to achieve this.

Shortlisted candidates will be invited to attend an assessment centre.

For a further insight to this role, please view the following video https://vimeo.com/742269034/8e60f54da6

Please note, we are recruiting to a holding pool for our next course intakes.

About us

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.

The role is based in Exeter, one of the most vibrant, attractive and historically interesting cities in England, with excellent transport links and a great mix of independent shops, cafes and bars.

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.

In return we will equip you with the skills and resources you need to thrive in your role.

You will have opportunities to progress to roles across the Trust and enjoy continuous professional development.

Benefits

• Competitive NHS salary
• A standard working week of 37.5 hours
• Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
• Pay enhancements for out of hours, shift and overtime working
• Generous Pension Scheme
• Career and salary progression
• Car leasing scheme
• Free parking across Trust sites
• Staff networks
• Wide range of discounts from various organisations across the UK

Job summary

This is an exciting opportunity to join the Clinical Directorate as a Clinical Education Manager, leading and shaping the delivery of high-quality clinical education across a diverse and dynamic region.

We are looking for an experienced clinical education leader, or an aspiring senior leader ready for a development opportunity, who is passionate about developing people, improving education quality and supporting excellent patient care. In this pivotal role, you will provide senior leadership to multi-disciplinary education teams across Clinical Education, EOC Education and Driving Education, ensuring our people are confident, competent and supported to deliver safe, effective care.

The role combines strategic leadership with operational delivery. You will be responsible for developing and delivering regional education plans, supporting statutory and mandatory training compliance, overseeing onboarding activity, providing assurance on education quality and working closely with operational colleagues across multiple counties.

If you are clinically credible, values-led and motivated by making a tangible difference to staff development and patient care, this is an excellent opportunity to lead a specialist education service and help shape the future capability of our workforce.

Please note salary is currently indicative pending job evaluation.

Main duties of the job

The Clinical Education Manager will be responsible for the leadership, management and development of the regional clinical education service across Clinical Education, EOC Education and Driving Education.

The post holder will lead multi-disciplinary education teams across multiple counties, ensuring effective delivery of clinical education, statutory and mandatory training, onboarding activity and workforce development priorities. They will provide senior leadership to Education Team Leaders and specialist education leads, supporting staff performance, development, wellbeing and professional standards.

The role will be clinically accountable for the safety, quality and professional standards of education delivered within the region. This will include ensuring education is evidence based, aligned to Trust clinical guidance and delivered by competent and supported educators.

The role will require strong communication, negotiation and influencing skills, particularly when working with senior operational colleagues, education teams, learners and external partners to resolve competing priorities and ensure education delivery remains safe, effective and responsive to organisational need.

About us

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.

The role is based in Bristol, a lively yet laid-back city with top class shopping, street food, dynamic events and friendly festivals and excellent national and international transport links.

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.

In return we will equip you with the skills and resources you need to thrive in your role.

You will have opportunities to progress to roles across the Trust and enjoy continuous professional development.

Benefits

• Competitive NHS salary
• A standard working week of 37.5 hours
• Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
• Pay enhancements for out of hours, shift and overtime working
• Generous Pension Scheme
• Career and salary progression
• Car leasing scheme
• Free parking across Trust sites

Job summary

Are you an organised and customer-focused individual looking to develop a career in Procurement within the NHS?

We are seeking a Buyer to join our friendly and supportive Procurement Team for up to 9 months to cover maternity leave.

This is an excellent opportunity to gain experience across a wide range of procurement activities while helping to support services that contribute to patient care across the South West.

Working with colleagues, suppliers and stakeholders across the Trust, you will support the procurement of goods and services, raise and process purchase orders, assist with quotation and tender exercises, maintain procurement and contract records, and help ensure compliance with Trust policies and procedures. You will also support supplier onboarding, manage procurement enquiries, undertake spend analysis, and contribute to continuous improvement within the procurement function.

This role would suit someone with strong administrative, organisational and communication skills who enjoys problem-solving, working with data, and building effective working relationships. Whether you already have procurement experience or are looking to start a career in the profession, we offer training, development opportunities and support towards professional procurement qualifications.

The team operates a hybrid working arrangement, with home working and attendance at Trust Headquarters in Exeter once every fortnight on a Wednesday.

Interviews will take place in person in Exeter.

Main duties of the job

• Raising and processing purchase orders, ensuring requisitions are complete, appropriately authorised, and compliant with Trust policies and procedures
• Supporting quotation, tendering, and contract award activities, including the preparation, collation, and administration of procurement documentation
• Acting as a first point of contact for procurement enquiries, providing advice and guidance to Trust staff and suppliers
• Supporting supplier onboarding and registration processes, ensuring appropriate due diligence checks are completed
• Maintaining procurement records, contract information, supplier data, and filing systems to ensure information is accurate, secure, and accessible
• Assisting with spend analysis, reporting, and the production of management information to support procurement planning and decision making
• Supporting contract management activities, including supplier performance monitoring, contract reviews, and contract renewals
• Challenging non-contracted spend where appropriate and supporting initiatives that promote value for money and compliance with Standing Financial Instructions
• Developing effective working relationships with stakeholders across the Trust to promote good procurement practice and ensure business needs are met
• Contributing to continuous improvement initiatives, helping to enhance procurement processes, systems, and ways of working
• Developing procurement knowledge and skills through training, learning, and professional development opportunities

About us

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.

The role is based in Exeter, one of the most vibrant, attractive and historically interesting cities in England, with excellent transport links and a great mix of independent shops, cafes and bars.

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.

In return we will equip you with the skills and resources you need to thrive in your role.

You will have opportunities to progress to roles across the Trust and enjoy continuous professional development.

Benefitso Competitive NHS salaryo A standard working week of 37.5 hourso Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 yearso Pay enhancements for out of hours, shift and overtime workingo Generous Pension Schemeo Career and salary progressiono Car leasing schemeo Free parking across Trust siteso Staff networkso Wide range of discounts from various organisations across the UK

Job summary

There has never been a better time to join the Trust's Fleet and Equipment team as a Vehicle Preparation Operative (VPO). Our Ambulance Vehicle Preparation (AVP) team play a vital role in ensuring our front line crews are ready and able to respond to emergency situations by preparing our vehicle fleet and equipment to high standards.

The role of the VPO is also a gateway to the organisation with opportunities to develop you career with us either within the Fleet and Equipment team or the wider Trust in both patient-facing and a variety of support roles.

Main duties of the job

Vehicle Preparation Operatives process ambulances in a prescribed and controlled way that ensures each ambulance is ready to treat patients. The role is a key operational support function which ensures patient safety whilst supporting Operations in meeting its targets. Main duties include detailed cleaning and infection prevention & control activities, checking and inspecting medical devices, restocking consumables, refuelling and driving vehicles across various locations. Further information about AVP is provided in this short video, https://vimeo.com/737833133/67b03c85c9.

We are seeking to further grow and develop our service and are looking for committed people to work at our Exeter Main Operating Base. We have a range of both full time (average 37.5 hours per week) and part time hours working a variety of shifts across a 24 hour, 7-day period including days, lates, nights, weekends and bank holidays. Unsocial hours payments will be applicable in addition to the basic salary for night and weekend working which are as follows:

£11.45 per hour base salary.

£16.14 per hour working nights and Saturdays.

£20.95 per hour working Sunday and bank holidays.

£17.83 per hour working any overtime.

The role requires post holders to hold a current full driving licence. C1 category is preferred.

Further information is available in a short video at www.workingwondersjoinus.co.uk/fleet-services.

About us

Working for your Organisation - Advert Text for Trac

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England of 10,000 square miles and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.

At the heart of our beautiful and diverse region we employ over 6000 people and are supported by over 575 volunteers.

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.

In return we will equip you with the skills, resources and development you need to thrive in your role.

Benefitso Competitive NHS salaryo A standard working week of 37.5 hourso Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 yearso Pay enhancements for out of hours, shift and overtime workingo Generous Pension Schemeo Career and salary progressiono Car leasing schemeo Free parking across Trust siteso Cycle-to-work and other salary sacrifice schemeso Staff networkso Access to a wide range of discounts from various organisations across the UK

Job summary

There has never been a better time to join the Trust's Fleet and Equipment team as a Senior Vehicle Preparation Operative. Our Ambulance Vehicle Preparation (AVP) team play a vital role in ensuring our front line crews are ready and able to respond to emergency situations by preparing our vehicle fleet and equipment to high standards.

We are looking for committed people who can lead and motivate a small team of Vehicle Preparation Operatives to prepare ambulances to the highest standards for responding to emergency calls.

Main duties of the job

You will join our team during a period of transformation as we continue to implement the Ambulance Vehicle Preparation (AVP) service into Bristol. Historically, our teams performed a deep clean of an ambulance every 6 weeks. In contrast, AVP involves cleaning, restocking and refuelling ambulances every single day. We are implementing AVP because we need to adapt and change to respond to growing pressure from increasing patient demand levels and the expectation is that changing our ways of working will increase the availability of valuable resources for our patients.

The role also includes the cleaning and restocking of ambulances, working alongside our Vehicle Preparation Operatives. The team process ambulances in a prescribed and controlled way that ensures each ambulance is ready to treat patients. The role is a key operational support function which ensures patient safety whilst supporting Operations in meeting its targets. Main duties include detailed cleaning and infection prevention & control activities, checking and inspecting medical devices, restocking consumables, refuelling and driving vehicles across various locations. Further information about AVP is provided in this short video, https://vimeo.com/737833133/67b03c85c9.

The role requires post holders to hold a current full driving licence. C1 category is preferred.

Further information is available in a short video at www.workingwondersjoinus.co.uk/fleet-services.

About us

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.

The role is based in Bristol, one of the most vibrant, attractive and historically interesting cities in England, with excellent transport links and a great mix of independent shops, cafes and bars.

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.

In return we will equip you with the skills and resources you need to thrive in your role.

You will have opportunities to progress to roles across the Trust and enjoy continuous professional development.

Benefits

• Competitive NHS salary
• A standard working week of 37.5 hours
• Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
• Pay enhancements for out of hours, shift and overtime working
• Generous Pension Scheme
• Career and salary progression
• Car leasing scheme
• Free parking across Trust sites
• Staff networks
• Wide range of discounts from various organisations across the UK

Job summary

South Western Ambulance Service NHS Trust provides compassionate, quality and timely emergency andurgent care to everyone in the South West 24 hours a day, 365 days a year.

We deliver this over 10,000 square miles of England and occupy over 100 buildings in order to deliver the best care when you need us most.

To look after all of our buildings, we are looking for an experienced, enthusiastic and motivated Estates Officer to join our Estates Team.

Main duties of the job

Estates Officers have day to day responsibility for the management of operational aspects of Trust buildings, its partnership organisations and internal customers ensuring they are progressive, responsive to internal and external demand, are patient focused, safe, efficient, and effective.

Estates Officers will contribute to the planning and delegation of minor estates schemes/projects, including liaison with operational teams and professions such as contractors, suppliers, planning officers and specialist consultants.

The successful candidate will have a proven track record within a similar role in Facilities Management or Building Services. There is a specific need for the post holder to have an electrical background as they will be looking after sites with secondary and tertiary power supplies. They will be able to work under their own steam and as part of a wider team, they will have a sound knowledge of contractor management, health and safety and project management are essential. In addition, they will be be a confident and empathetic communicator with strong attention to detail, good judgement, a passion for delivery across multiple workstreams in a fast-paced environment whilst having the ability to build productive relationships.

About us

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England of 10,000 square miles and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.

At the heart of our beautiful and diverse region we employ over 6000 people and are supported by over 575 volunteers.

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.

In return we will equip you with the skills, resources and development you need to thrive in your role.

You will have opportunities to progress to roles at a higher pay grade and enjoy continuous professional development.

Benefits

• Competitive NHS salary
• A standard working week of 37.5 hours
• Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
• Pay enhancements for out of hours, shift and overtime working
• Generous Pension Scheme
• Career and salary progression
• Car leasing scheme
• Free parking across Trust sites
• Cycle-to-work and other salary sacrifice schemes
• Staff networks
• Access to a wide range of discounts from various organisations across the UK

Job summary

We are seeking an experienced ePCR Senior Business Intelligence Developer to support the preparation for and introduction of a new Electronic Patient Clinical Record (ePCR).

This will involve:

• Preparing and the ePCR databases
• Supporting the data flow into the databases
• Integrating legacy and new data
• Report development
• Peer support and review

This post requires specialist technical knowledge and experience to implement, support and maintain the ePCR databases and reporting to meet the needs of the organisation.

Main duties of the job

To work closely with the Clinical Information and Records Team, the new EPCR Project Working Group and the Data, Analytics and Insight Team to support the development and maintenance of data flows and pipelines, integrate the legacy and new data and ensure the effective flow of clinical data.

Responsibilities include:

Working with the Clinical Information and Records Team to introduce the new EPCR data and data pipelines

Integrate existing / legacy data with the new EPCR data

Support the transition from the legacy system to the new, including all tasks relating to clinical information management (legacy reporting / new reporting etc.)

Creating and running appropriate tests

Maintenance of Clinical Databases & data flows

Peer review and support

Stakeholder engagement

Report development (inc. Power BI)

System UAT support, including system integration testing

Other project and BAU tasks, as required

About us

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategywhich has continually improving patient care at its very core.

The role is based in Exeter, one of the most vibrant, attractive and historically interesting cities in England, with excellent transport links and a great mix of independent shops, cafes and bars.

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.

In return we will equip you with the skills and resources you need to thrive in your role.

You will have opportunities to progress to roles across the Trust and enjoy continuous professional development.

Benefits

• Competitive NHS salary
• A standard working week of 37.5 hours
• Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
• Pay enhancements for out of hours, shift and overtime working
• Generous Pension Scheme
• Career and salary progression
• Car leasing scheme
• Free parking across Trust sites
• Staff networks
• Wide range of discounts from various organisations across the UK

Details

Date posted

01 September 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£49,387 to £56,515 a year / per annum (indicative)

Contract

Fixed term

Duration

18 months

Working pattern

Full-time

Reference number

202-8244307

Job locations

Exeter HQ

Exeter

EX2 7HY

United Kingdom

Job description

Job responsibilities

For further information about this role please see the attached job description and person specification.

Job description Job responsibilities For further information about this role please see the attached job description and person specification.

Person Specification

Education and Qualifications

Essential

• Qualified to degree level in an IT related subject or extensive experience in the field
• Full UK Driving License

Previous Experience

Essential

• Advanced knowledge of Microsoft SQL Server 2019 and later including TSQL, Stored Procedures and functions with a significant experience designing and developing SQL reports
• Proven data engineering integration experience (ETL/ELT/OLAP)
• Experience developing end to end PowerBI reports (or similar)
• Experience of testing (data flows, reporting etc.)
• Relevant system development experience
• Proven SQL database administration experience
• Proven experience of Data Engineering and warehousing
• Working knowledge of at least one programming language

Desirable

• Proven experience of managing change in information systems
• Proven knowledge and experience of configuring a system to a user's specification via a Change Control Process

Person Specification Education and Qualifications Essential Qualified to degree level in an IT related subject or extensive experience in the field Full UK Driving License Previous Experience Essential Advanced knowledge of Microsoft SQL Server 2019 and later including TSQL, Stored Procedures and functions with a significant experience designing and developing SQL reports Proven data engineering integration experience (ETL/ELT/OLAP) Experience developing end to end PowerBI reports (or similar) Experience of testing (data flows, reporting etc.) Relevant system development experience Proven SQL database administration experience Proven experience of Data Engineering and warehousing Working knowledge of at least one programming language Desirable Proven experience of managing change in information systems Proven knowledge and experience of configuring a system to a user's specification via a Change Control Process

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

Exeter HQ

Exeter

EX2 7HY

United Kingdom

Employer's website

https://www.swast.nhs.uk (Opens in a new tab)

Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

Exeter HQ

Exeter

EX2 7HY

United Kingdom

Employer's website

https://www.swast.nhs.uk (Opens in a new tab)

Job summary

Ambulance Service, is the patient breathing?

Do you want to make a difference to our patientsas part of a supportive and motivated team?

Would you like NHS Benefits, including generous annual leave entitlement and NHS Pension?

Would you like to develop your career within the Emergency Operations Centre (EOC)?

If you answered yes to these questions, then start your career with the South Western Ambulance Service EOC, where the patient journey begins.

When you ring 999 your call goes through to one of our two Control Rooms based in Exeter and Bristol. Our trained Call Handlers are the first point of contact to the ambulance service for people experiencing a medical emergency. Not every call you deal with will be a matter of life or death but the way you listen, interpret and deal with the calls will make a vital difference to the patients we serve every day. When you receive a call, you are responsible for recording accurate information, sometimes under difficult circumstances and offering advice or reassurance to the caller/patient. You will enter details onto a computer system about the patient and their condition which establishes the seriousness of the illness or injury, ensuring that the patient receives the right care at the right time.

Main duties of the job

Please refer to the attached 'Full EMD advert' document for full details of this vacancy.

Part-time hours will be considered through a flexible working application which will be reviewed on a case by case basis. For further information, please visit Balancing Patient Care and Employee Well-being (swasft-joinus.co.uk)

Please note that this role is 24/7 365 days a year (including bank holidays, weekends, days, nights etc.) and we work shifts to achieve this.

Shortlisted candidates will be invited to attend an assessment centre.

For a further insight to this role, please view the following video https://vimeo.com/742269034/8e60f54da6

Please note, we are recruiting to a holding pool for our next course intakes.

About us

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.

The role is based in Bristol, a lively yet laid-back city with top class shopping, street food, dynamic events and friendly festivals and excellent national and international transport links.

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.

In return we will equip you with the skills and resources you need to thrive in your role.

You will have opportunities to progress to roles across the Trust and enjoy continuous professional development.

Benefits

• Competitive NHS salary
• A standard working week of 37.5 hours
• Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
• Pay enhancements for out of hours, shift and overtime working
• Generous Pension Scheme
• Career and salary progression
• Car leasing scheme
• Free parking across Trust sites
• Staff networks
• Wide range of discounts from various organisations across the UK

Job summary

Opportunities have arisen within South Western Ambulance Service in the Emergency Operations Centre for Dispatchers. The successful candidates will be integral members of the 999 control room team with responsibility for the effective deployment and management of Trust vehicles to emergency and non-emergency calls across the Trust area.

Part-time hours will be considered through the flexible working application.

All shortlisted candidates will be invited to attend an assessment centre.

The role is 24/7 365 days a year and we work shifts to achieve this. Please visit the additional information for an example shift pattern.

*Unsocial will be paid under Section 2 of NHS Terms and Conditions. Please see attached A4C Handbook for more details.

Main duties of the job

Your background

• 4 GCSEs at C grade or above, including English (or equivalent)
• Good keyboard skills
• Good oral communication skills
• The ability to be tactful and diplomatic as required is also necessary
• Be prepared to work shifts (24/7 rota providing cover on weekends, nights and bank holidays)
• Ability to work calmly under pressure

What we can offer you

• Starting salary of £27,485
• Unsocial hours enhancements (In accordance to NHS Terms and Conditions Agenda for Change section 2)
• Generous NHS Pension Scheme
• 27 days annual leave plus additional bank holiday leave allocated
• Access to the trust staying well service, offering emotional support such as counselling specialist trauma work and a range of other advice and information services offered through statutory and voluntary agencies.
• Significant career progression opportunities within the Clinical Hub and wider trust.

For more information on this role, please watch the following video https://vimeo.com/742557522/ff44b2ea37

Please note, we will be recruiting to a holding pool for our next course intakes.

About us

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.

The role is based in Bristol, a lively yet laid-back city with top class shopping, street food, dynamic events and friendly festivals and excellent national and international transport links.

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.

In return we will equip you with the skills and resources you need to thrive in your role.

You will have opportunities to progress to roles across the Trust and enjoy continuous professional development.

Benefits

• Competitive NHS salary
• A standard working week of 37.5 hours
• Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
• Pay enhancements for out of hours, shift and overtime working
• Generous Pension Scheme
• Career and salary progression
• Car leasing scheme
• Free parking across Trust sites
• Staff networks
• Wide range of discounts from various organisations across the UK

Job summary

This role provides essential operational and logistical support to ensure the Trust maintains full compliance with NHS England's Emergency Preparedness, Resilience and Response (EPRR) Core and Interoperable Capability Standards.

Working closely with the EPRR Operations Managers, the post holder will take a lead role in the maintenance, readiness and governance of EPRR live and training equipment across the Trust, including SORT vehicles, Equipment Support Units and National Mass Casualty Vehicles.

A key focus of the role is the effective management of equipment, assets and associated records, ensuring all items are serviced, audited, safely stored and immediately deployable for a wide range of incidents.

The post holder will support the issuing and tracking of Personal Protective Equipment (PPE), maintain robust equipment registers, and work proactively to identify servicing, replacement and replenishment needs.

The role also contributes to the planning and delivery of EPRR training and exercises, such as Marauding Terrorist Attack (MTA) and SORT activities, providing logistical coordination and preparation. Working with minimal supervision, the post holder will deliver high quality administrative and operational support to the wider EPRR team, assist with projects as required, and ensure Trust policies and legal requirements, particularly around the storage and replacement of medicines on mass casualty vehicles, are consistently met.

Main duties of the job

As an EPRR Support Coordinator, you will play a key role in ensuring the operational readiness of specialist emergency preparedness assets across the Trust. You will coordinate the maintenance, servicing and assurance of specialist vehicles, equipment, PPE and consumables, ensuring compliance with national standards and organisational requirements.

The role involves managing asset records and equipment databases, supporting training exercises and operational deployments, coordinating logistics across multiple sites, and working closely with internal teams, external partners and suppliers. You will also support procurement activities, equipment audits, stores management and the production of compliance and readiness reports.

This is a varied and practical role combining

administrative, logistical and hands-on responsibilities. The successful candidate will be required to travel across the Trust, hold a C1 driving licence, move and handle equipment safely, and work both independently and as part of a wider team to support the delivery of EPRR, SORT and Mass Casualty capabilities.

About us

Working for your Organisation - Advert Text for Trac

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England of 10,000 square miles and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.

At the heart of our beautiful and diverse region we employ over 6000 people and are supported by over 575 volunteers.

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.

In return we will equip you with the skills, resources and development you need to thrive in your role.

Benefitso Competitive NHS salaryo A standard working week of 37.5 hourso Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 yearso Pay enhancements for out of hours, shift and overtime workingo Generous Pension Schemeo Career and salary progressiono Car leasing schemeo Free parking across Trust siteso Cycle-to-work and other salary sacrifice schemeso Staff networkso Access to a wide range of discounts from various organisations across the UK

Job summary

This is an exciting opportunity to join the Clinical Directorate as a Clinical Education Manager, leading and shaping the delivery of high-quality clinical education across a diverse and dynamic region.

We are looking for an experienced clinical education leader, or an aspiring senior leader ready for a development opportunity, who is passionate about developing people, improving education quality and supporting excellent patient care. In this pivotal role, you will provide senior leadership to multi-disciplinary education teams across Clinical Education, EOC Education and Driving Education, ensuring our people are confident, competent and supported to deliver safe, effective care.

The role combines strategic leadership with operational delivery. You will be responsible for developing and delivering regional education plans, supporting statutory and mandatory training compliance, overseeing onboarding activity, providing assurance on education quality and working closely with operational colleagues across multiple counties.

If you are clinically credible, values-led and motivated by making a tangible difference to staff development and patient care, this is an excellent opportunity to lead a specialist education service and help shape the future capability of our workforce.

Please note salary is currently indicative pending job evaluation.

Main duties of the job

The Clinical Education Manager will be responsible for the leadership, management and development of the regional clinical education service across Clinical Education, EOC Education and Driving Education.

The post holder will lead multi-disciplinary education teams across multiple counties, ensuring effective delivery of clinical education, statutory and mandatory training, onboarding activity and workforce development priorities. They will provide senior leadership to Education Team Leaders and specialist education leads, supporting staff performance, development, wellbeing and professional standards.

The role will be clinically accountable for the safety, quality and professional standards of education delivered within the region. This will include ensuring education is evidence based, aligned to Trust clinical guidance and delivered by competent and supported educators.

The role will require strong communication, negotiation and influencing skills, particularly when working with senior operational colleagues, education teams, learners and external partners to resolve competing priorities and ensure education delivery remains safe, effective and responsive to organisational need.

About us

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.

The role is based in Exeter, one of the most vibrant, attractive and historically interesting cities in England, with excellent transport links and a great mix of independent shops, cafes and bars.

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.

In return we will equip you with the skills and resources you need to thrive in your role.

You will have opportunities to progress to roles across the Trust and enjoy continuous professional development.

Benefits

• Competitive NHS salary
• A standard working week of 37.5 hours
• Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
• Pay enhancements for out of hours, shift and overtime working
• Generous Pension Scheme
• Career and salary progression
• Car leasing scheme
• Free parking across Trust sites
• Staff networks
• Wide range of discounts from various organisations across the UK

Job summary

An exciting opportunity has arisen to join the South Western Ambulance Service NHS Foundation Trust (SWAST) as a Procurement Contract Manager, based at Trust Headquarters in Exeter.

We are looking for a motivated and commercially minded personto join the South Western Ambulance Service NHS Foundation Trust Procurement Team. Working closely with stakeholders across the Trust, you will manage a portfolio of contracts within areas such as ICT, Fleet and Estates, Medical and Clinical, or Corporate Services. You will lead procurement projects, support strategic sourcing activities, and ensure value for money while maintaining compliance with procurement legislation and Trust governance requirements.

This is an exciting opportunity to develop strong relationships with internal and external stakeholders, influence service improvements, deliver savings, and contribute to the ongoing development of procurement excellence within a busy and supportive team.

The role offers hybrid working, professional development opportunities, and the chance to play a key role in supporting frontline ambulance services across the South West.

The Procurement Team currently operates a hybrid working arrangement, with team members working from home and attending Trust Headquarters in Exeter once every fortnight on a Wednesday.

Main duties of the job

As a Procurement Contract Manager, you will lead and deliver a portfolio of procurement projects, managing the full procurement lifecycle from initial planning and market engagement through to contract award and supplier management.

Working closely with stakeholders across the Trust, you will provide procurement and commercial advice, identify opportunities for innovation and collaboration, and ensure the delivery of value for money, contractual compliance and sustainable savings.

You will play a key role in shaping procurement strategy within your category areas, developing strong supplier relationships, leading tendering activity, and supporting the Trust's wider objectives of delivering high-quality patient care and financial sustainability.

As a member of the team, you will also contribute to the development of colleagues, champion best practice, and help drive continuous improvement across the Procurement function.

About us

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.

In return we will equip you with the skills and resources you need to thrive in your role.

You will have opportunities to progress to roles across the Trust and enjoy continuous professional development.

Benefits

• Competitive NHS salary
• A standard working week of 37.5 hours
• Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
• Pay enhancements for out of hours, shift and overtime working
• Generous Pension Scheme
• Career and salary progression
• Car leasing scheme (this is subject to your pay not falling below the National Living Wage)
• Free parking across Trust sites
• Staff networks
• Wide range of discounts from various organisations across the UK

Job summary

This is a key role within the operations structure reporting directly to the Assistant Director of Operations and managing the 'Administration line' for the Gloucestershire County.

The County Business Manager provides leadership to administrative staff, provide direct support to senior operational staff and provide a primary point of contact for staff working in other Directorates. The County Business Manager will act as the link between administrative functions at a County level and Trust HQ.

Main duties of the job

• Provide line management, direction, welfare and support. This includes undertaking career conversations, supporting staff health and wellbeing and all aspects of line management
• Provide administrative expertise and guidance to the senior managers. This includes assisting in workload planning, helping to forecast forwards and assisting the Operations Officers in their day to day management role (particularly when they are acting as Lead Operations Officers in the County Hub/Office)
• Coordinate the completion of patient experience investigations and feedback as required. Provides the Head of Operations with incident reporting assurance reports. Oversee the administrative support provided to investigations and complaints.
• Lead on monitoring, reporting and where required, the chasing of outstanding career conversations. A key role will be in monitoring the booked appraisals to make sure that the County is 'on the front foot'. This post is also responsible for working closely with colleagues in HR to maintain an accurate database for reporting purposes.

NHS employees should ideally secure their manager's agreement for a secondment arrangement prior to applying.

About us

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England of 10,000 square miles and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.

At the heart of our beautiful and diverse region we employ over 6000 people and are supported by over 575 volunteers.

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.

In return we will equip you with the skills, resources and development you need to thrive in your role.

You will have opportunities to progress to roles at a higher pay grade and enjoy continuous professional development.

Benefits

• Competitive NHS salary
• A standard working week of 37.5 hours
• Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
• Pay enhancements for out of hours, shift and overtime working
• Generous Pension Scheme
• Career and salary progression
• Car leasing scheme
• Free parking across Trust sites
• Cycle-to-work and other salary sacrifice schemes
• Staff networks
• Access to a wide range of discounts from various organisations across the UK

Job summary

Are you a keen problem solver with an eye for detail?

Then you could be the perfect fit for our Patient Flow Coordinator (PFC) role!

Join our small, friendly team in the Operations Delivery Centre (ODC), where you'll benefit from 24/7 support from a dedicated leadership team.

This newly refreshed role now offers more variety than ever before!

No two shifts are the same -- one moment you might be supporting a crew with a breakdown, and the next, you could be stepping in as a virtual HALO and running a patient cohort. Every action you take is critical in keeping our ambulance crews mobile and caring for the patients of the southwest.

Working as a PFC means joining a dynamic and evolving environment. Joining the ODC team offers opportunities to experience our other key functions such as

• HEMS,Community Volunteers Dispatch,Command Dispatch and PhysicalHALO support

Our newly designed rotas offer four shifts on duty followed by four rest days. We have rota options with minimal nights and an option with minimal days.

We also welcome applicants who would like part-time hours (in line with the needs of the business).

Interested?We welcome pre-application discussions!Arrange one and get a feel for the role first-hand.

Main duties of the job

The Patient Flow Coordinator plays a vital role in the Operations Delivery Centre, requiring prior experience in emergency services (or equivalent), ideally within a control room (or call centre) environment.

The primary responsibility is to optimise the flow of operational ambulance resources by analysing data from the Hospital Handover and Fleet Barriers Dashboards along with other performance metrics, while maintaining accurate handover data quality.

Key duties include real-time communication with ambulance crews via radio and telephone, interpreting the Resource Availability Dashboard, and working collaboratively to remove barriers to patient care. The role supports the principle that no patient should wait unnecessarily for an ambulance and contributes to efficient hospital handovers and movement of our fleet of ambulances.

Reporting to the Service Delivery Officer, the coordinator works closely with HALOs, Operations Offers, Community Response Coordinators, and EOC staff and many of our partner agencies.

About us

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England of 10,000 square miles and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.

At the heart of our beautiful and diverse region we employ over 6000 people and are supported by over 575 volunteers.

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.

In return we will equip you with the skills, resources and development you need to thrive in your role.

You will have opportunities to progress to roles at a higher pay grade and enjoy continuous professional development.

Benefits

• Competitive NHS salary
• A standard working week of 37.5 hours
• Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
• Pay enhancements for out of hours, shift and overtime working
• Generous Pension Scheme
• Career and salary progression
• Car leasing scheme
• Free parking across Trust sites
• Cycle-to-work and other salary sacrifice schemes
• Staff networks
• Access to a wide range of discounts from various organisations across the UK

Job summary

This role sits at the heart of ARP's commercial function, combining end-to-end procurement leadership with active contract management across major services delivered to NHS Ambulance Trusts in England, Scotland, and Wales.

The postholder will manage the full procurement lifecycle in compliance with the Public Procurement Act 2023, designing and running competitive and framework procurements that deliver value for money, transparency, and regulatory adherence. Equally, the role is responsible for managing contracts ensuring ARP meets its contractual obligations throughout contract implementation and delivery. Acting as a trusted commercial partner, the postholder will maintain contract records, drive performance, resolve commercial issues, and lead change where required.

Success in this role demands strong commercial judgement, a proactive and curious mindset, and the ability to engage and influence a broad range of stakeholders -- including ARP teams, the Home Office, Crown Commercial Service, the Department of Health and Social Care, and NHS Ambulance Trusts.

Check out our website to find out more about us as an organisation, our programmes, and latest press releases where we celebrate the huge team effort required for a successful delivery.Ambulance Radio Programme - Providing national critical communication solutions to the English, Scottish and Welsh Ambulance Services

Main duties of the job

We encourage applications from anyone with a passion for positive commercial outcomes that enhance patient care. Although the role is scoped as a full-time role, we encourage applications for individuals that may require in flexible working arrangements.

The post is anticipated to be home based but depending on the location and preference of the successful candidate, it will be possible to work out of one of ARPs offices (there are currently offices in Barnsley, Bristol and Central London).It is expected that for home-based candidates there will be a need for occasional travel to one of the offices or to meet external colleagues and/or other members of the ARP team.

You will lead end-to-end procurement activities for major ARP Services delivered to NHS Ambulance Trusts across England, Scotland, and Wales, managing the full procurement lifecycle in line with the Public Procurement Act 2023. This includes designing and running both open/competitive flexible procedures and framework procurement's, ensuring value for money, transparency, and regulatory adherence at every stage. This may also include procurement's for goods and services required by the ARP team and Ambulance Trusts.

About us

The Ambulance Radio Programme (ARP) is an enduring organisation directly appointed by the Department of Health and Social Care (DHSC) to provide and upgrade emergency communications for UK ambulance services.

ARP has a team of over eighty staff consisting of commercial, finance, project, implementation, technical, user assurance and service colleagues.They are based all over the country to support the successful delivery and maintenance of a £460m programme of work.The aim of ARP is to implement new technology that provides innovation and enhances patient care with the latest equipment.ARPs solutions also play a longer-term role in preparing the ambulance service for the adoption of the Home Office's Emergency Services Network (ESN).

ARP is currently in the process of introducing an array of new technology-based services to Ambulance Trusts and Air Ambulance charities. The Services include the introduction of new technology to the national Ambulance fleet (approx. 6500 vehicles) and upgrading and developing new, data-rich communications products (apps and hardware) for use by over 15,000 frontline paramedic and Control Room staff. Overall, ARP is responsible for providing an end-to-end service covering installation, maintenance, and replacement, which plays a key role in enabling effective response to critical life-threatening incidents.

Job summary

This is an important role providing administrative support to the Operations team. Reporting to the County Business Manager, the primary purpose of this role is to assist in the smooth running of the County.

This role includes responsibilities relating to the monitoring and administration of sickness absence, recording Key Performance Indicators (KPIs) and ensuring sufficient supply of essential non-pay items for the County. The role will also assist the local managementteam with the administration and coordination of new starters and leavers, and the preparation of reports and papers for County meetings.

An important feature of this role is to act as an informal mentor to the apprentice in order to support and develop them within the administration function.

Main duties of the job

Along with the County Business Manager, you will act as the point of contact within the County for initial enquiries from members of the public, operational staff and staff from Trust HQ acting with professionalism at all times.

You will need to respond to incoming correspondence to the County as directed by the County Business Manager, maintain a suitable filing system for the County, and co-ordinate a 'bring forward' system for all relevant documentation/ correspondence. You will also To act as a role model and informal mentor for the Apprentice.

About us

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.

The role is based in Bristol, a lively yet laid-back city with top class shopping, street food, dynamic events and friendly festivals and excellent national and international transport links.

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.

In return we will equip you with the skills and resources you need to thrive in your role.

You will have opportunities to progress to roles across the Trust and enjoy continuous professional development.

Benefitso Competitive NHS salaryo A standard working week of 37.5 hourso Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 yearso Pay enhancements for out of hours, shift and overtime workingo Generous Pension Schemeo Career and salary progressiono Car leasing schemeo Free parking across Trust siteso Staff networkso Wide range of discounts from various organisations across the UK

Job summary

Location -Home Based(with regular travel to Ambulance Trusts and suppliers across England)

In support of the ARP Programme of works the individual will be required to provide Design and Implementation guidance/assurance/support for the Data Centre Networks, WAN and Trust integrations. The individual will be required to work with Suppliers/ARP team/Trusts on a daily basis to provide and maintain the network delivery for all ARP Technologies;

• WAN/LAN
• Mobile Network Operators
• Enterprise Data Centre Network

ARP provides mission critical communications for all Ambulance Trusts in the UK, the individual will be required have the full CCIE qualification in order to fulfil this role.

Main duties of the job

• This is a senior technical position that requires specialist skills in 2G/3G/4G/LTE technologies as well as experience of working in agile software development environments.
• The purpose of the role is to work with stakeholders to specify, design and select control room solutions that deliver the required utility and warranty required by the end users.
• The post holder will be responsible for all technical elements involved in planning, design, options appraisal, testing and delivery of the end product. This will include interfaces to other national and local programmes.
• The post holder will investigate and inform on latest 2G, 3G and 4G device related technology and be the technical expert providing knowledge on future technical trends
• The post holder will carry out assessments on specific areas of technology including control room and mobile device technologies and associated protocols and will provide clear technical guidance to the associated technical, service and user communities.
• Of particular importance is the ability to build strong and effective working relationships with other service management and technical disciplines, suppliers, users across the Ambulance Trusts, the wider NHS and managing the conflicting demands and tensions of a range of stakeholders.

About us

The Ambulance Radio Programme (ARP) is an enduring organisation directly appointed by the Department of Health and Social Care (DHSC) to provide and upgrade emergency communications for UK ambulance services.

ARP has a team of over a hundred staff consisting of commercial, finance, project, implementation, technical, user assurance and service colleagues.They are based all over the country to support the successful delivery and maintenance of a £460m programme of work.The aim of ARP is to implement new technology that provides innovation and enhances patient care with the latest equipment.ARPs solutions also play a longer-term role in preparing the ambulance service for the adoption of the Home Office's Emergency Services Network (ESN).

ARP is currently in the process of introducing an array of new technology-based services to Ambulance Trusts and Air Ambulance charities.The Services include the introduction of new technology to the national Ambulance fleet (approx. 6500 vehicles) and upgrading and developing new, data-rich communications products (apps and hardware) for use by over 15,000 frontline paramedic and Control Room staff. Overall, ARP is responsible for providing an end-to-end service covering installation, maintenance, and replacement, which plays a key role in enabling effective response to critical life-threatening incidents.

Job summary

The role of the Nurse or Paramedic Non-Medical Prescriber will be responsible for the assessment, treatment and discharge of scheduled and unscheduled cases with an urgent nature and assessment initial treatment and referral of emergency cases in patients of all ages.The post holder will use their non-medical prescribing qualification to support patient care according to the local formulary. As senior clinicians they will also support staff who issue medications via PGD with their prescribing decisions.

The post holder will take charge of the day to day running of the UTC and in the absence of the operations manager will manage general enquiries, staffing issues, complaints and support junior staff as required.

You will be well supported by a friendly clinical and administrative team. Induction and training will be provided. SWASFT will also provide your medical indemnity. This is an evolving role within the Trust as is subject to change and development as required by the organisation.

Main duties of the job

• Autonamous assessment, treatment and discharge of adults and children presenting a wide range of minor injuries and minor illnesses in accordance with local polices and national clinical guidelines
• Day to day running of the Urgent Care Treatment Centre
• To ensure that all patients' individual needs are assessed on admissions, their care planned appropriately, delivered in accordance with best practice and evaluate

• Assist the Operations Manager to improve patient care and deputise in their absence

About us

At South Western Ambulance Service NHS Foundation Trust (SWASFT) we have a culture where everyone is valued for being themselves. Our aim is to work together to promote the most inclusive environment possible, which attracts people from the widest range of backgrounds and experiences to enrich the work that we do together, for the benefit of all of our employees, our patients and the communities we serve. We offer flexible working opportunities, inclusive policies and a range of feedback mechanisms to support individuals and to enable a positive, welcoming environment where our people and their careers can thrive in.

We employ over 5,000 employees mainly clinical, operational and emergency response staff as well as supporting roles. We also employ Doctors and volunteers which include community first responders and fire co-responders.

We take all the steps needed to provide the most compassionate patient care possible whilst also providing an enjoyable and safe place to work. We actively promote a positive set of behaviours as being key to our performance both individually and collectively. Our recruitment, selection and screening processes are designed to uphold these standards and we invite all our candidates to actively share with us through these processes how they will bring these behaviours to life.

To view the Trust's Mission, Vision, Values and Goals clickhere

Job summary

"Exciting Volunteering opportunities have arisen to join South Western Ambulance NHS Foundation Trustto become a Community First Responder in Gloucestershire"

We welcome applicants from Gloucestershire; however we are particularly interested in people from the following areas:

Bourton on the Water, Cirencester, Chipping Campden, Fairford, Lechlade-on-Thames, Moreton in Marsh, Newent, Stow on the Wold, Tetbury.

A Community First Responder (CFR) is a trained volunteer who responds to patients in their community in which they live or work. They attend emergency calls on behalf of South Western Ambulance Service NHS Foundation Trust to provide patient care, including basic life support and Defibrillation skills, until the arrival of an emergency ambulance.

If you do not live in one of these areas but you are still interested in becoming a CFR, we operate two Community First Responder cars which are based at Staverton Ambulance Station in Gloucester and Chipping Camden in the North Cotswolds. The cars are used to respond to patients in and around all areas of Gloucestershire which is booked out by CFR's in advance.

Main duties of the job

As a volunteer and a member of a Community First Responder Scheme you would provide this community based service willingly and without pay. This role is highly rewarding and offers opportunities to meet new people and learn valuable lifesaving skills through the training provided by South Western Ambulance Service NHS Foundation Trust.

It is vital you include what would make you an exceptional Community First Responder and how you meet the person specification for the role.

Please be aware, if there is not currently a Community First Responder scheme running within a 3 mile radius of your home postcode you may not be short listed.

Should you wish to respond from your work place as well as or instead of your home address, please detail this in the additional information section.

When applying, please be aware that you mustbe able to attend the following interview dates and all five days of the training course.

Interviews are scheduled to be held during the week commencingMonday 30th November 2026at the below address.

Staverton Station, Commercial Road, Ashville Business Park, Cheltenham Road East, Churchdown, GL2 9QL.

The training course is scheduled to be held in SkillZone, Gloucestershire Fire and Rescue Service, Tuffley Lane, Gloucester, GL4 0AS on the below dates:

• Sunday 31st January 2027
• Saturday 6th February 2027
• Sunday 7th February 2027
• Saturday 13th February 2027
• Sunday 14th February 2027

About us

Volunteering for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England of 10,000 square miles and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.

At the heart of our beautiful and diverse region we employ over 6000 people and are supported by over 575 volunteers.

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.

In return we will equip you with the skills, resources and development you need to thrive in your role.