Job description

Job responsibilities

• As the operational lead for information governance, you will support the Data Protection Officer to ensure HJE remains compliant with the UK GDPR, the Data Protection Act 2018, ICO guidance and sector best practice, including the NHS Data Security and Protection Toolkit.
• You will investigate information governance incidents and complaints, working closely with the DPO, SIRO and Caldicott Guardian to assess risk and potential breaches, meet the 72-hour reporting window where required, and turn lessons learned into lasting good practice.
• Day to day, you will develop and deliver information governance training and guidance, maintain policies, privacy notices and the IG risk register, and carry out audits and compliance spot checks across the Hospital and Hospice.
• You will work with Information Asset Owners to map assets and data flows and maintain the centralised Register of Processing Activities, support colleagues with Data Protection Impact Assessments, and under the supervision of the General Counsel review Data Sharing Agreements and carry out supplier due diligence.
• You will ensure data subject requests are answered within statutory timeframes (supporting the Medical Records team on medical records requests), attend and report to the Information Governance Committee on key compliance KPIs, complete and submit the annual NHS Data Security and Protection Toolkit, and support the SIRO, DPO and Caldicott Guardian in discharging their duties.

Person Specification

Experience

Essential

• You will have substantial experience in information governance or data protection, ideally gained in a hospital or comparable regulated setting, and be confident applying the rules to real, practical situations.
• You will hold or be actively working towards a recognised data protection or information governance qualification (for example the BCS Practitioner Certificate in Data Protection or IAPP CIPP/E), or be able to demonstrate equivalent professional experience.
• You will have a working knowledge of the UK GDPR, the Data Protection Act 2018 and the common law duty of confidentiality, along with an awareness of ICO guidance; familiarity with the Caldicott Principles and the NHS Data Security and Protection Toolkit would be a real advantage.
• You will have a track record of investigating information governance incidents and personal data breaches, handling data subject requests to statutory deadlines, and developing and delivering training that raises awareness across an organisation.
• Above all, you will bring sound analytical judgement, discretion and the highest standards of integrity, the ability to influence and challenge colleagues at all levels, and the resilience to work autonomously and prioritise competing statutory deadlines.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Hospital of St John and St Elizabeth

Address

60 Grove End Road

St John’s Wood

London

NW8 9NH

United Kingdom

Employer's website

https://www.hje.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Ensure all patients are registered and the minimum data set captured and updated on the IT system
• To ensure a first class service is delivered
• Cashiering duties and Policies are adhered too
• Hospital fees are invoiced and payment taken and records updated
• Liaise with nursing staff to ensure smooth running of clinics and have up to date information on what is happening within the department.
• Training of new staff on processes and systems within your area

Person Specification

Experience

Essential

• Literate and numerate with a good level of education to GCSE-level (or equivalent) standard
• Proven office and customer service experience in previous employment
• Previous experience in a customer service role
• Desirable previous experience in a clinical setting
• IT literate to include windows, Microsoft Word, Excel and Access
• Able to work within a team
• Ability to process data and amend computerised records
• Good organisational skills and able to work to tight deadlines
• Ability to work in a busy environment and under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Hospital of St John and St Elizabeth

Address

60 Grove End Road

St John’s Wood

London

NW8 9NH

United Kingdom

Employer's website

https://www.hje.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Lead and support the delivery of patient safety, clinical governance and quality improvement programmes.

• Promote a culture of openness, learning and continuous improvement.
• Oversee incident management in line with PSIRF principles, ensuring investigations are completed to a high standard and organisational learning is embedded.
• Produce high-quality governance, patient safety and risk reports for committees and senior leadership.
• Maintain oversight of governance systems, including Datix, and analyse trends to drive improvement.
• Lead the clinical audit programme and support departments in delivering measurable quality improvements.
• Provide expert advice on clinical risk management, governance and regulatory compliance.
• Work collaboratively with clinical leaders, managers and external stakeholders to strengthen governance across the organisation.
• Lead governance-related projects and implement sustainable improvements.

Person Specification

Experience

Essential

• Degree-level education or equivalent professional qualification.
• Experience leading patient safety, governance or quality improvement programmes.
• Strong knowledge of clinical governance, risk management and healthcare regulation.
• Experience investigating serious incidents and supporting organisational learning.
• Excellent data analysis and reporting skills, including Microsoft Excel.
• Experience working with governance systems such as Datix.
• Outstanding relationship-building, facilitation and project management skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Hospital of St John and St Elizabeth

Address

60 Grove End Road

St John’s Wood

London

NW8 9NH

United Kingdom

Employer's website

https://www.hje.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Maintaining domestic hot and cold water systems, including tanks, calorifiers, booster pumps, TMVs and pipework.
• Carrying out water hygiene monitoring, temperature checks, flushing regimes, outlet descaling and disinfection.
• Managing reactive plumbing repairs and maintenance across the estate.
• Supporting the Water Safety Plan and Legionella compliance program
• Assisting with Legionella risk assessments and action management.
• Maintaining accurate compliance records using CAFM systems.
• Liaising with specialist contractors and water treatment providers.
• Participating in the Estates on-call rota.

Person Specification

Experience

Essential

• We are looking for a skilled plumbing professional with a strong understanding of water hygiene and healthcare compliance.
• City & Guilds Level 2/3 in Plumbing & Domestic Heating or equivalent NVQ qualification.
• Legionella Awareness Training (City & Guilds, BOHS W3 or equivalent).
• Knowledge of HTM 04-01 and ACOP L8.
• Minimum three years' plumbing maintenance experience within a commercial or healthcare environment.
• Experience carrying out water hygiene monitoring and temperature logging.
• Strong knowledge of Legionella control, HSG274 and water safety requirements.
• Good IT skills and experience maintaining accurate compliance records.
• Ability to work independently and as part of a team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Hospital of St John and St Elizabeth

Address

60 Grove End Road

St John’s Wood

London

NW8 9NH

United Kingdom

Employer's website

https://www.hje.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

• In collaboration with the Head of Outpatients and Patient Services and front of house teams, ensure delivery of the strategic and operational plan(s)
• To provide day to day management, leadership and support to administrative staff members
• To perform local inductions and probationary reviews for all new starters within the team
• To carry out performance reviews and annual appraisals with staff members.
• Challenge, investigate and manage any staff performance concerns in accordance to the Hospital policies.
• To ensure all new staff are set up on the required systems and that all leavers have their accounts deactivated
• To assist in the training of staff on various systems and be a super user.
• Ensure departments and staff are working in compliance of the latest GDPR regulations and hospital guidelines.
• Ensure patient data capture is accurate.
• To support the administrative staff with complaints, trouble shooting, challenging/difficult customers and/or situations.
• Support the leads in investigating any billing/invoices or administrative queries.

Person Specification

Experience

Essential

• Educated to Degree level in a relevant subject, or equivalent experience or qualification
• Previous management/supervisory experience
• Previous experience in a customer service role
• Able to work within a team.
• Strong management and leadership skills
• Team building skills
• Ability to use own initiative
• Able to develop, implement and manage change
• IT literate to include windows, Microsoft Word, Excel and Access.
• Professional and committed to the highest standard of customer care.
• Good telephone manner
• Committed to working with the appointed managers
• Ability to be accurate in all aspects of work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Hospital of St John and St Elizabeth

Address

60 Grove End Road

St John’s Wood

London

NW8 9NH

United Kingdom

Employer's website

https://www.hje.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

• To manage the relationships with consultants, understanding the different levels of prioritisation and resource allocation to each
• Ensuring that consultants have best utilisation of their time, maximising capacity and efficiencies
• Being involved in the new consultant inductions, ensuring that the consultants practice is set up
• Taking on specialty specific projects to lead the team on developing best practice services
• Working with the consultant leads on the running of the specialty meetings to ensure they are well attended, have a strong purpose and are clearly linked to the strategic direction of the hospital and MAC
• Create regular events to ensure both GP and Consultant engagement
• Gather market place intelligence that promotes the introduction of new initiatives
• Collate feedback to the team based on services provided
• Promote the GP educational programme and run events
• Analysis of financial and activity-based data to create / influence activity that drives business
• Build on local businesses knowledge to promote the services of HJE to raise awareness and referrals for marketing activity for both self-pay and PMI opportunities

Person Specification

Experience

Essential

• Educated to degree level (or possess equivalent Business Development experience)
• At least 1 years experience of business development and or sales experience
• An ability to work independently and take decisions but know when to seek guidance and deliver to deadlines
• Demonstrates a working knowledge of Independent Hospitals
• Independent hospital sector experience
• Evidence of successfully managing projects using a collaborative and professional approach and operating well under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Hospital of St John and St Elizabeth

Address

60 Grove End Road

St John’s Wood

London

NW8 9NH

United Kingdom

Employer's website

https://www.hje.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

• To assist in the planning and the delivery of individualised, safe, effective and evidence based patient care
• To ensure the provision of a welcoming, caring and safe environment for patients and their families.
• To participate in the efficient operational management of the department and undertake shift leading responsibility on a regular basis.
• To deputise for the Ward Manager and Deputy ward Manager
• To undertake tasks and responsibilities assigned by the Ward Manager supporting the management and development of the nursing care and the delivery of the service
• To undertake the Duty Manager role
• To provide support to the Ward Manager, Deputy ward Manager and shift leaders
• To undertake a link nurse role(s) for designated clinical responsibilities, attend meetings and complete associated actions attached to the link nurse role
• To participate in presenting and delivering teaching sessions for the clinical staff

Person Specification

Experience

Essential

• Registered Nurse (Adult) with a valid NMC registration
• Diploma/degree in relevant subject
• Post registration qualification in stroke or acute Medicine or demonstrate relevant experience and competency in area of specialities
• 2 years post registration experience in one of the specialities of the ward
• Experience of Shift Management and Leading a team
• Evidence of ongoing training and commitment to development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Hospital of St John and St Elizabeth

Address

60 Grove End Road

St John’s Wood

London

NW8 9NH

United Kingdom

Employer's website

https://www.hje.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Lead the Charity's patient safety, quality improvement, clinical governance, risk, information governance and health & safety functions.
• Lead the full implementation and ongoing operation of the Patient Safety Incident Response Framework (PSIRF), ensuring patient-centred investigations and meaningful organisational learning.
• Drive a programme of quality improvement initiatives that deliver measurable improvements in patient safety and quality of care.
• Provide operational accountability for the organisational risk register and clinical risk management.
• Lead and develop a high-performing governance and patient safety team, including oversight of information governance, medical records and health & safety functions.
• Provide high-quality data, analysis, dashboards, governance reports and assurance papers for the Executive Management Board, Quality & Governance Committee, Board of Trustees and other senior forums.
• Support the Chief Nursing Officer in their role as Registered Manager and the Chief Executive Officer as Nominated Individual in relation to CQC registration and regulatory obligations.
• Oversee clinical audit, governance systems, incident reporting and regulatory compliance.
• Ensure safety alerts, national guidance and regulatory requirements are implemented effectively.
• Maintain robust information governance arrangements, including compliance with UK GDPR, the Data Protection Act 2018 and relevant information governance standards.
• Build strong relationships with clinical leaders, consultants, operational teams and external stakeholders.
• Champion an open, transparent and supportive safety culture where reporting, learning and continuous improvement are actively encouraged.

Person Specification

Experience

Essential

• You will be an experienced senior healthcare leader with a strong track record in clinical governance, patient safety and/or quality improvement within a UK healthcare setting.
• You will bring:
• Significant senior experience leading patient safety, clinical governance and/or quality improvement.
• A proven record of delivering measurable improvements for patients.
• Experience leading, managing and developing governance or patient safety teams.
• Strong practical experience of PSIRF, incident investigation and organisational learning.
• Experience of risk management, clinical audit, policy development and regulatory compliance.
• Knowledge and experience of information governance, GDPR compliance and data security.
• Experience of health & safety management within healthcare or another complex organisation.
• Experience preparing and presenting reports and assurance papers to senior committees and Boards.
• Expert knowledge of patient safety and quality improvement methodologies, including systems thinking and human factors.
• Thorough knowledge of the CQC regulatory framework and the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
• Strong knowledge of UK patient safety, risk, governance and regulatory requirements.
• Excellent analytical skills, including the use of data, SPC processes and graphical reporting.
• Outstanding communication, facilitation, negotiation and influencing skills.
• The resilience, judgement and credibility to operate effectively in complex and demanding situations.
• A degree-level qualification or equivalent professional training is required, alongside relevant quality improvement/patient safety and leadership or management qualifications or experience. Clinical registration, such as NMC or HCPC registration, is also identified within the person specification.
• Experience of working in a private healthcare environment, practising privileges and relevant project/programme management qualifications would be valuable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Hospital of St John and St Elizabeth

Address

60 Grove End Road

St John’s Wood

London

NW8 9NH

United Kingdom

Employer's website

https://www.hje.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Carry out planned care for a group of patients with support from senior staff.
• Ensure the assessment, planning, implementation and evaluation of evidence based, individualised patient care.
• Assist in performing safe effective care for patients requiring advanced clinical skills.
• Recognise when changes in patients condition occur and take appropriate action.
• Assist and advise unregistered staff in the delivery of patient care.
• Assist in the safe transfer of critically ill patients.
• Maintain accurate clinical observations of the patient and act accordingly.
• Contribute to the delivery of the Hospitals Nursing Strategy and the Hospitals Strategic Objectives.
• Conduct oneself in accordance with the NMC Code of Conduct and Hospital policies.
• To be aware of and take appropriate action in regard to cardiac arrest, fire and major incident.
• Be aware of and adhere to Hospital policies and procedures.
• To undertake responsibility for tasks delegated by the Senior Nurse and Ward Manager.

Person Specification

Experience

Essential

• Registered Nurse (Adult) with a valid NMC registration
• Diploma/degree in relevant subject
• Post registration qualification in stroke or acute Medicine or demonstrate relevant experience and competency in area of specialities
• 1 year post registration experience medical ward or setting
• Evidence of ongoing training and commitment to development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Hospital of St John and St Elizabeth

Address

60 Grove End Road

St John’s Wood

London

NW8 9NH

United Kingdom

Employer's website

https://www.hje.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Assessing, planning, delivering and evaluation of a high level of critical care for patients Delivery of a high level of post anaesthetic care for patients within the Theatre Recovery Room Working with the Anaesthetic team to deliver high quality, safe patient care. Delivering an Outreach service to the ward, offering support and guidance in the care of the acutely unwell patient. Promote the safety, wellbeing and interests of patients, visitors and staff to the clinical areas Active member of the emergency response team. Participation in the on-call rota and internal rotation of shift (inc night duty) Exhibiting a high level of teamwork with the unit and in the wider hospital environment. Participate fully as a team member, including working in all areas of the HDU and Theatre Suite, to promote a cohesive team and the achievement of team objectives. Provide initial urgent or emergency care as required Adhere to the procedures for the use of supplies, ordering requirements for the Department as directed by line manager. Ensure accurate and contemporaneous documentation of care and adhering to local policy. Ensure accurate patient documentation of peri-operative care

Person Specification

Experience

Essential

• Registered Nurse
• Recognised post graduate Critical Care qualification
• Minimum 5 years experience within the Critical Care environment
• Experience within the Theatre Recovery Room environment
• Competence in delivering a high level of critical care
• Competence in delivering a high level of post anaesthetic care
• Good computer and numeracy skills
• Ability to analyse and put into practice evidence based practice
• A high level of communication skills within all disciplines
• Flexibility in response to needs of the department
• Ability to deliver a high level of customer service to patients and Consultants
• Good Team working skills
• Ability to exercise rational judgement when escalating issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Hospital of St John and St Elizabeth

Address

60 Grove End Road

St John’s Wood

London

NW8 9NH

United Kingdom

Employer's website

https://www.hje.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

• To assist in the planning and the delivery of individualised, safe, effective and evidence based patient care
• To ensure the provision of a welcoming, caring and safe environment for patients and their families.
• To participate in the efficient operational management of the department and undertake shift leading responsibility on a regular basis.
• To deputise for the Ward Manager and Deputy ward Manager
• To undertake tasks and responsibilities assigned by the Ward Manager supporting the management and development of the nursing care and the delivery of the service
• To undertake the Duty Manager role
• To provide support to the Ward Manager, Deputy ward Manager and shift leaders
• To undertake a link nurse role(s) for designated clinical responsibilities, attend meetings and complete associated actions attached to the link nurse role
• To participate in presenting and delivering teaching sessions for the clinical staff

Person Specification

Experience

Essential

• Registered Nurse (Adult) with a valid NMC registration
• Diploma/degree in relevant subject
• Post registration qualification in stroke or acute Medicine or demonstrate relevant experience and competency in area of specialities
• 2 years post registration experience in one of the specialities of the ward
• Experience of Shift Management and Leading a team
• Evidence of ongoing training and commitment to development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Hospital of St John and St Elizabeth

Address

60 Grove End Road

St John’s Wood

London

NW8 9NH

United Kingdom

Employer's website

https://www.hje.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

The hospital is developing its paediatric services further to provide a day case surgical pathway from April 2025! We are initially treating minor and moderate complexity surgery, for clinically well children, above the age of 3.

To support this pathway and ensure the delivery of safe and high-quality care, the hospital seeks post-FRCA stage 2 or 3 trainees, who have completed Stage 2 paediatric competencies, or equivalent.

Applicants need to be EPALS or APLS providers at the point at which they commence work for the hospital.

St John & St Elizabeth Hospital has an ever-increasing paediatric demand within its Urgent Care Centre, as well as within its dedicated paediatric outpatient department.

There is opportunity for strategic growth within children and young peoples services and successful applicants are encouraged to be a part of this exciting journey!

Person Specification

Experience

Desirable

• Post FRCA stage 2 or 3 trainees, who have completed stage 2 paediatric competencies or
• Non-HEE trainee who has completed FRCA and competencies or
• Non-training grade doctor who is able to demonstrate their paediatric experience
• EPALS provider
• Level 3 Paediatric Safeguarding (hospital is able to support)
• Able to obtain enhanced DBS check (hospital will arrange)
• Commitment to support hospital develop successfully, safe and effective paediatric day case surgical pathway

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Hospital of St John and St Elizabeth

Address

60 Grove End Road

St John’s Wood

London

NW8 9NH

United Kingdom

Employer's website

https://www.hje.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Deliver exceptional pre- and post-operative patient care in a clinical environment
• Support the consultant during consultations and procedures, upholding the utmost professionalism and discretion
• Serve as the point of contact for patients, ensuring continuity and comfort throughout their journey
• Provide clear, detailed patient education, fostering trust and understanding at every stage
• Work in content creation for social media, showcasing our results, expertise and approach to patient care with sensitivity and professionalism
• Maintain impeccable clinical documentation and uphold the highest standards of safety, ethics, and confidentiality

Person Specification

Qualifications

Essential

• Registered Nurse NMC
• Minimum Band 6 experience.
• Interest in cosmetic/plastic surgery nursing.
• Evidence of ongoing training and commitment to personal development
• Evidence of accumulation of relevant experience/knowledge
• Evidence of good oral and written communication

Desirable

• Training/licence for suture removal and injections.
• Prior experience in plastic, cosmetic, or surgical nursing desirable.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Hospital of St John and St Elizabeth

Address

60 Grove End Road

St John’s Wood

London

NW8 9NH

United Kingdom

Employer's website

https://www.hje.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Assessing, planning, delivering and evaluation of a high level of critical care for patients
• Delivery of a high level of post anaesthetic care for patients within the Theatre Recovery Room
• Working with the Anaesthetic team to deliver high quality, safe patient care.
• Delivering an Outreach service to the ward, offering support and guidance in the care of the acutely unwell patient.
• Promote the safety, wellbeing and interests of patients, visitors and staff to the clinical areas
• Active member of the emergency response team.
• Participation in the on-call rota and internal rotation of shift (inc night duty)
• Exhibiting a high level of teamwork with the unit and in the wider hospital environment.
• Participate fully as a team member, including working in all areas of the HDU and Theatre Suite, to promote a cohesive team and the achievement of team objectives.
• Effective management of resources within the department

Person Specification

Experience

Desirable

• Registered Nurse
• Paediatric recovery experience
• Teaching/Mentorship qualification
• Minimum 3 years experience within the role of Recovery Nurse
• Experience within the Independent sector
• Experience in undertaking clinical
• audit/s
• Understanding of clinical governance and implications for practice
• Understanding of HR processes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Hospital of St John and St Elizabeth

Address

60 Grove End Road

St John’s Wood

London

NW8 9NH

United Kingdom

Employer's website

https://www.hje.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Culinary leadership Maintain exceptional standards in food preparation, presentation, and service.
• Menu development Create menus aligned with nutritional guidelines, patient needs, allergens, and cultural requirements.
• Patient dining excellence Work with dietitians and clinical teams to support patient recovery and wellbeing.
• Team leadership Lead, train, and develop the kitchen brigade, ensuring a positive and highperforming culture.
• Food cost control Manage stock, ordering, suppliers, and budgets to maximise efficiency and minimise waste.
• Safety & compliance Ensure full compliance with HACCP, infection control, allergen management, and all regulatory standards.
• Continuous improvement Innovate menus, enhance service quality, and support audits and inspections.

Person Specification

Experience

Essential

• evel 3 NVQ Catering or formal chef qualification
• HACCP Level 2
• Knowledge of COSHH, Health & Safety, food safety and hygiene regulations
• Experience managing a professional kitchen
• Experience working in a healthcare setting
• Minimum 3 years as a Chef, including 2 years managing staff
• Ability to cater for large groups and varied dietary needs
• IT literacy (Microsoft Office, kitchen management systems)
• Strong leadership and teammanagement capability

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Hospital of St John and St Elizabeth

Address

60 Grove End Road

St John’s Wood

London

NW8 9NH

United Kingdom

Employer's website

https://www.hje.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

• • To provide exemplary planned care for patients requiring perioperative intervention while managing a team.
  • To ensure the team delivers effective patient care by providing appropriate clinical and managerial leadership, maximising effective theatre utilisation.
  • To provide exemplary planned care for patients requiring perioperative intervention supporting the management and organisation of care provision in the operating theatre, taking on the specialist role in Robotic Surgery.
  • To assist the perioperative managers to deliver effective patient care by providing appropriate clinical support assisting the theatre manager to effectively maximise theatre utilisation.
  • To co-ordinate and communicate information relevant to the intra-operative patient care process. The SPP also provides feedback regarding patient care, and strategic planning opportunities for improvement.
  • Discuss, and agree with colleagues capabilities and competencies in general and perioperative care practice, across the team.
  • Compare current perioperative practices, trends and developments against appropriate benchmarks.

Person Specification

Experience

Essential

• RN or ODP qualification
• Supervisory/Management qualification
• Analysing staff and theatre management problems and coming up with viable solutions
• Working as a perioperative practitioner in and across multi disciplinary teams
• Experience of applying clinical reasoning skills to a range of complex and varied patient case mixes
• Challenging consultants to influence evidence based practice
• Supervisory experience
• Evidence of substantial post registration continual professional development in management and related and relevant perioperative subjects
• Competence across a range of either surgical, anaesthetic or post-anaesthesia, management and leadership skills supported by professional and clinical knowledge
• Possess the mandatory training requirements for role including infection control and health and safety competencies.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Hospital of St John and St Elizabeth

Address

60 Grove End Road

St John’s Wood

London

NW8 9NH

United Kingdom

Employer's website

https://www.hje.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

• As the principal liaison for the consultant body at HJE, you will be responsible for growing and retaining referrals across all service lines, targeting and recruiting new consultants, and shifting activity from competitor sites.
• You will manage two Business Development Officers, providing direction and oversight to ensure consistent and effective delivery across the team.
• Day to day, you will analyse market and utilisation data to identify relationship priorities, prepare monthly reports on new business opportunities and pipeline progress, and work closely with the Head of Patient Services, Commercial Director, and Head of Marketing to shape the hospital's overall consultant engagement strategy.
• You will own issue resolution between consultants and hospital leadership, operating with a clear follow-up protocol and a strong sense of urgency.
• You will also facilitate consultant specialty group meetings, drive cross-specialty referral opportunities, and maintain detailed, accurate records via our CRM system.

Person Specification

Experience

Essential

• You will have substantial experience working in an independent or private hospital setting, with at least five years in a business development, sales, or consultant liaison capacity at senior level.
• You will be results-driven with a demonstrable track record against growth targets, and comfortable working with utilisation data, market demographics, and consultant referral patterns to inform your priorities.
• You should be educated to diploma level or above in marketing or management, though candidates with equivalent industry experience are strongly encouraged to apply.
• Familiarity with CRM systems and a structured approach to market intelligence and pipeline management will be important in this role.
• Above all, we are looking for someone with outstanding interpersonal skills, sound personal judgement, and the resilience to operate effectively in a fast-paced, consultant-facing environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Hospital of St John and St Elizabeth

Address

60 Grove End Road

St John’s Wood

London

NW8 9NH

United Kingdom

Employer's website

https://www.hje.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

• The Community Palliative Care Clinical Nurse Specialist (CNS) will work with the Hospice multidisciplinary team to facilitate a supportive framework aimed at enabling patients to be cared for in the home environment of their choice. They will provide information, specialist advice in symptom control and psychosocial support to patients and families in the community.
• The post holder will also act as an expert resource and facilitator to educate and train other staff including members of the local primary health care teams and in so doing helping to provide optimum nursing care for patients in their home.

Person Specification

Experience

Essential

• You will be registered with the NMC
• Educated to degree level
• Have experience in palliative and end of life care in a community or inpatient setting
• Be an excellent communicator
• Be experienced in working effectively in a MDT
• You will be a champion of holistic care and always considering what matters to the patient

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Hospital of St John and St Elizabeth

Address

60 Grove End Road

St John’s Wood

London

NW8 9NH

United Kingdom

Employer's website

https://www.hje.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Assist the Estates management team in overall operational management of estates fabric and maintenance works, both reactive and planned.
• Be the first point to assist the 08 bleep holder/duty manager in any unforeseen emergency events such as fire, flood, power outrage and any other H&S incidents.
• Arrange and manage service interruptions in conjunction with other key staff within the hospital to ensure all contingencies have been identified and covered, supported by risk assessments, COSHH, method statements and the permit to work systems.
• Follow estates protocols on troubleshooting any technical issues and also calling emergency services, contractors, escalation to management.
• Assist the Estates management in reducing the risk of failure of critical equipment and downtime.
• Maintain close liaison and effective communication paths with departmental heads, service/ward managers on all aspects of maintenance and repair.

Person Specification

Experience

Essential

• Minimum City & Guilds level 3/ONC in a Mechanical Discipline or equivalent
• Recognised trade qualification
• Previous experience of working in an Estates maintenance role
• Previous experience of working in an acute hospital setting and/or a large complex public or high specification building
• Ability to interpret and understand engineering drawings, various schematics
• Ability to undertake shift working and lone working including night shifts
• Knowledge of the Health & Safety at Works Act, COSHH

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Hospital of St John and St Elizabeth

Address

60 Grove End Road

St John’s Wood

London

NW8 9NH

United Kingdom

Employer's website

https://www.hje.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Lead the Charity's patient safety, quality improvement, clinical governance, risk, information governance and health & safety functions.
• Lead the full implementation and ongoing operation of the Patient Safety Incident Response Framework (PSIRF), ensuring patient-centred investigations and meaningful organisational learning.
• Drive a programme of quality improvement initiatives that deliver measurable improvements in patient safety and quality of care.
• Provide operational accountability for the organisational risk register and clinical risk management.
• Lead and develop a high-performing governance and patient safety team, including oversight of information governance, medical records and health & safety functions.
• Provide high-quality data, analysis, dashboards, governance reports and assurance papers for the Executive Management Board, Quality & Governance Committee, Board of Trustees and other senior forums.
• Support the Chief Nursing Officer in their role as Registered Manager and the Chief Executive Officer as Nominated Individual in relation to CQC registration and regulatory obligations.
• Oversee clinical audit, governance systems, incident reporting and regulatory compliance.
• Ensure safety alerts, national guidance and regulatory requirements are implemented effectively.
• Maintain robust information governance arrangements, including compliance with UK GDPR, the Data Protection Act 2018 and relevant information governance standards.
• Build strong relationships with clinical leaders, consultants, operational teams and external stakeholders.
• Champion an open, transparent and supportive safety culture where reporting, learning and continuous improvement are actively encouraged.

Person Specification

Experience

Essential

• You will be an experienced senior healthcare leader with a strong track record in clinical governance, patient safety and/or quality improvement within a UK healthcare setting.
• You will bring:
• Significant senior experience leading patient safety, clinical governance and/or quality improvement.
• A proven record of delivering measurable improvements for patients.
• Experience leading, managing and developing governance or patient safety teams.
• Strong practical experience of PSIRF, incident investigation and organisational learning.
• Experience of risk management, clinical audit, policy development and regulatory compliance.
• Knowledge and experience of information governance, GDPR compliance and data security.
• Experience of health & safety management within healthcare or another complex organisation.
• Experience preparing and presenting reports and assurance papers to senior committees and Boards.
• Expert knowledge of patient safety and quality improvement methodologies, including systems thinking and human factors.
• Thorough knowledge of the CQC regulatory framework and the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
• Strong knowledge of UK patient safety, risk, governance and regulatory requirements.
• Excellent analytical skills, including the use of data, SPC processes and graphical reporting.
• Outstanding communication, facilitation, negotiation and influencing skills.
• The resilience, judgement and credibility to operate effectively in complex and demanding situations.
• A degree-level qualification or equivalent professional training is required, alongside relevant quality improvement/patient safety and leadership or management qualifications or experience. Clinical registration, such as NMC or HCPC registration, is also identified within the person specification.
• Experience of working in a private healthcare environment, practising privileges and relevant project/programme management qualifications would be valuable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Hospital of St John and St Elizabeth

Address

60 Grove End Road

St John’s Wood

London

NW8 9NH

United Kingdom

Employer's website

https://www.hje.org.uk/ (Opens in a new tab)