Job summary

Integrated Care Clinician (Nurse)

The post holder will undertake telephone triage assessments of patients in an efficient way.

They will advise the most appropriate intervention to meet the needs of the patient using best clinical practice, adhering to Trust Policy, protocols and guidelines.

Will work in an autonomous capacity, assessing and advising callers within agreed guidelines.

Are you ready for a new direction in your career with new exciting challenges?

Now is a great time to work for Integrated Care as we continue to grow our offer to patients and deliver a clinically effective, patient centred service. We are looking for more Triage and Assessment Nurses to join us in meeting the challenges of urgent and emergency care across Wales.

Integrated Care is a service that gives the people of Wales access to Urgent out of hours care, 24-hour health information with sign posting and access to urgent dental services.

Are you looking for a different way to make the most of your Nursing experience? If so, we have roles for amazing people like you!

We at Integrated Care recognise that the ongoing pressures in many patient facing roles are leading nurses to feel undervalued and over worked. This is an opportunity to deliver outstanding patient care without the physical strains of hands-on care, in a non-patient facing setting, which allows you to focus on prudent health for your patients.

Main duties of the job

Integrated Care is at the forefront of an improving urgent and emergency care offering for the people of Wales both online and over the phone.

At Integrated Care we employ a wide range of colleagues, from Call Handlers to Nurses, Paramedics, and data analysts, working as part of a multi-disciplinary team alongside GPs, Pharmacists and Mental Health Practitioners.

This is a dynamic role in which you'll draw upon your clinical assessment skills to help and advise a broad spectrum of patients, from minor ailments and injuries to complex and urgent conditions as well as to hone your skills in a remote clinical decision-making environment.

As a Band 6 Triage and Assessment Nurse, you'll have the autonomy to make decisions but be supported by our experienced team of senior clinicians, practice coaches and multi-disciplinary colleagues.

Our highly trained teams work closely with urgent care GP's and pharmacists in looking after Wales Urgent care needs. Working for Integrated Care will mean you make a real difference to people's lives and health as we engage with thousands of patients each week.

The benefits of working for Integrated Care:

• A range of supportive work-life balance policies
• A comprehensive CPD programme
• A range of health and wellbeing support services
• Where you will learn remote clinical decision-making skills
• Support through revalidation
• Flexible approach and family friendly working pattern

About us

#RemarkablePeople

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.

Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding.

In line with the Trust's Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.

Job summary

Integrated Care Clinician (Nurse)

The post holder will undertake telephone triage assessments of patients in an efficient way.

They will advise the most appropriate intervention to meet the needs of the patient using best clinical practice, adhering to Trust Policy, protocols and guidelines.

Will work in an autonomous capacity, assessing and advising callers within agreed guidelines.

Are you ready for a new direction in your career with new exciting challenges?

Now is a great time to work for Integrated Care as we continue to grow our offer to patients and deliver a clinically effective, patient centred service. We are looking for more Triage and Assessment Nurses to join us in meeting the challenges of urgent and emergency care across Wales.

Integrated Care is a service that gives the people of Wales access to Urgent out of hours care, 24-hour health information with sign posting and access to urgent dental services.

Are you looking for a different way to make the most of your Nursing experience? If so, we have roles for amazing people like you!

We at Integrated Care recognise that the ongoing pressures in many patient facing roles are leading nurses to feel undervalued and over worked. This is an opportunity to deliver outstanding patient care without the physical strains of hands-on care, in a non-patient facing setting, which allows you to focus on prudent health for your patients.

Main duties of the job

Integrated Care is at the forefront of an improving urgent and emergency care offering for the people of Wales both online and over the phone.

At Integrated Care we employ a wide range of colleagues, from Call Handlers to Nurses, Paramedics, and data analysts, working as part of a multi-disciplinary team alongside GPs, Pharmacists and Mental Health Practitioners.

This is a dynamic role in which you'll draw upon your clinical assessment skills to help and advise a broad spectrum of patients, from minor ailments and injuries to complex and urgent conditions as well as to hone your skills in a remote clinical decision-making environment.

As a Band 6 Triage and Assessment Nurse, you'll have the autonomy to make decisions but be supported by our experienced team of senior clinicians, practice coaches and multi-disciplinary colleagues.

Our highly trained teams work closely with urgent care GP's and pharmacists in looking after Wales Urgent care needs. Working for Integrated Care will mean you make a real difference to people's lives and health as we engage with thousands of patients each week.

The benefits of working for Integrated Care:

• A range of supportive work-life balance policies
• A comprehensive CPD programme
• A range of health and wellbeing support services
• Where you will learn remote clinical decision-making skills
• Support through revalidation
• Flexible approach and family friendly working pattern

About us

#RemarkablePeople

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.

Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding.

In line with the Trust's Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.

Job summary

Integrated Care Clinician (Nurse)

The post holder will undertake telephone triage assessments of patients in an efficient way.

They will advise the most appropriate intervention to meet the needs of the patient using best clinical practice, adhering to Trust Policy, protocols and guidelines.

Will work in an autonomous capacity, assessing and advising callers within agreed guidelines.

Are you ready for a new direction in your career with new exciting challenges?

Now is a great time to work for Integrated Care as we continue to grow our offer to patients and deliver a clinically effective, patient centred service. We are looking for more Triage and Assessment Nurses to join us in meeting the challenges of urgent and emergency care across Wales.

Integrated Care is a service that gives the people of Wales access to Urgent out of hours care, 24-hour health information with sign posting and access to urgent dental services.

Are you looking for a different way to make the most of your Nursing experience? If so, we have roles for amazing people like you!

We at Integrated Care recognise that the ongoing pressures in many patient facing roles are leading nurses to feel undervalued and over worked. This is an opportunity to deliver outstanding patient care without the physical strains of hands-on care, in a non-patient facing setting, which allows you to focus on prudent health for your patients.

Main duties of the job

Integrated Care is at the forefront of an improving urgent and emergency care offering for the people of Wales both online and over the phone.

At Integrated Care we employ a wide range of colleagues, from Call Handlers to Nurses, Paramedics, and data analysts, working as part of a multi-disciplinary team alongside GPs, Pharmacists and Mental Health Practitioners.

This is a dynamic role in which you'll draw upon your clinical assessment skills to help and advise a broad spectrum of patients, from minor ailments and injuries to complex and urgent conditions as well as to hone your skills in a remote clinical decision-making environment.

As a Band 6 Triage and Assessment Nurse, you'll have the autonomy to make decisions but be supported by our experienced team of senior clinicians, practice coaches and multi-disciplinary colleagues.

Our highly trained teams work closely with urgent care GP's and pharmacists in looking after Wales Urgent care needs. Working for Integrated Care will mean you make a real difference to people's lives and health as we engage with thousands of patients each week

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. Welsh Language level 1 skills are desirable for this role.

About us

#RemarkablePeople

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.

Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding.

In line with the Trust's Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.

Job summary

The ability to converse in both English and Welsh is highly desirable for this role. The Non-Emergency Patient Transport Service is responsible for providing non-emergency and pre-planned transport, to and from hospitals and treatment centres for patients who have appointments at out-patient clinics, day surgery units, and day centres. The service acts as a vital link between communities and is an important and integral part of the overall package of health care provided by the Ambulance Service in Wales.

The successful applicants will have a can do attitude, demonstrate that they have worked as part of a team, possess excellent communication and active listening skills, ideally have experience in working in a customer focused environment.

We currently have permanent contracts for 37.5 hrs per week in our NET Centre site in Cwmbran. The successful candidates will be expected to work to cover any hours between 0800-1800 weekdays on a rota basis to match the service demands.

The ability to speak Welsh is highly desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Main duties of the job

The successful post holder will be required to work within a team dealing with all telephone enquiries from patients and hospitals for all issues associated with Non-emergency ambulance transport this includes, processing telephone calls from members of the public and hospital staff requesting non-urgent ambulance transport, working through an established criteria staff will assess the most appropriate method of transport for patients, and then accurately process this request accordingly utilising the Trusts databases. Duties also include checking systems to see if transport has been booked, inputting requests, identifying arrival times of transport on the day of journey, and providing support to the planning and day control teams within the NEPTS department.

The position involves inputting details speedily and accurately onto a computer system; therefore excellent keyboard skills are essential. The successful applicant should be competent when undertaking given tasks, have good interpersonal skills, be educated to a good educational standard and possess typing and I.T. skills.

A good knowledge of the geographical areas of all Wales would be advantageous and the ability to converse in the Welsh Language is essential for these posts.

About us

#RemarkablePeople

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.

Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding.

In line with the Trust's Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.

Job summary

This is an exciting opportunity to become a member of the Welsh Ambulance Service Non-Emergency Patient Transport team delivering non-emergency patient transport at locations in the Powys health board area.

Knighton

Number of Bank positions across the Powys area.

You may be required to operate out of other stations as required.

We are looking for candidates that can deliver a high standard of professionalism and compassion when providing a transport service to meet the needs of patients and other service users. Although no formal qualifications are specified for this role, we would expect candidates to be able to demonstrate a reasonable standard of education and personal responsibility and have evidence of delivering excellent customer care. This can be a demanding job.

Those candidates that are successful after short listing, will be required to attend an interview, a practical driving assessment and a theory test based on the highway code. The interviews will be carried out in Carmarthen on 8 October 2026, the Driving assessment in Swansea, date to be confirmed.

Course Start Date in Swansea: 25 January 2027 for 6 weeks.

You will need to be available for all the above dates.

Main duties of the job

The post holder will be required to drive an equipped NEPTS ambulance or other vehicle as necessary, and carry out non-urgent and non-critical, planned patient journeys usually working with a colleague but sometimes working alone when dealing with patients who can walk unaided or with minimum assistance.

The post holder deals with a variety of patients and conditions, most of whom will require different levels of assistance, lifting or carrying to transfer to and from the Trust vehicle.

The post holder transports patients safely between their place of residence and designated treatment centres and clinics, provides where necessary appropriate care and assistance which is within the post holder's level of training and competence, and adheres to the Trust Code of Conduct and Standards of Professional behaviour, Service Instructions and the Trust's Standing Procedures and Policies.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

#RemarkablePeople

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.

Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding.

In line with the Trust's Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.

Job summary

#RemarkablePeople

Ambulance Care Assistant 2 (Band 3)

It's been an exciting time at Welsh Ambulance Services NHS Trust as we continue our journey of "Being our Best", and our mission to provide world-class patient care.

Due to internal moves and career progression opportunities within the Trust, we are now looking to recruit new Ambulance Care Assistant 2. As this is no ordinary role, we will be looking for extraordinary people to join one of our 6 week training programmes.

We are looking to fill vacancies in:

The Grange Transfer Team - Cwmbran

Course start date: 25th January 2027 at Matrix House, Enterprise Park, Swansea, SA6 8RE

There will be an open day on 7th October 2026, 9am to 3pm. beacon house William Brown Court, Llantarnam, NP44 3AB. Please email [email protected] if you would like to book a time slot or walk-ins accepted.

Main duties of the job

The Role

Ambulance Care Assistant 2 are often seen as entry level opportunities, with many Staff progressing into Emergency Medical Technician or even Paramedic roles. You will already have a real passion for patient care, together with excellent communication and people skills. You will also be a committed team player and relish a job where no two days are the same. Please see the enclosed job description and person specification for further information.

In return, we are keen to support your development and career ambitions with access to high quality training, dedicated time to undertake CPD opportunities and an annual Personal Development Review to ensure that you too can be your best.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Welsh Language level 1 skills are desirable for this role.

About us

#RemarkablePeople

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.

Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding.

In line with the Trust's Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.

Job summary

The overall purpose of Informatics has been defined as:

To enable, provide and promote the effective use of data, information, knowledge and technology to support and improve health and health care delivery.

Therefore, the role of Informatics is to ensure an NHS organisation has the required cost effective systems, information and technology services needed to provide excellent clinical care to its patients, in conjunction with its partners throughout the wider health community.

The role of Senior Information Analyst is responsible for the production of timely, accurate and intelligent business intelligence and information to inform the operational and strategic decision-making process - it is through the business intelligence provided by analysts that the Trust drives continuous clinical and quality improvement for the people of Wales.

All shortlisted candidates will be notified of interview and assessment/selection processes through the NHS Jobs email system or via candidates personal email account, therefore, please ensure that you check these two accounts on a regular basis for any notifications.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

An opportunity has arisen for a talented and experienced analyst to join our digital team that has set out an ambitious digital strategy over the next five years to deliver the very best information and digital solutions with patient care at its core . You will be self-motivated and be able to perform a variety of predefined statutory statistical returns, fulfilling ad-hoc requests for data analysis and the continued development of new information solutions using the Microsoft Business Intelligence Stack, SSRS and PowerBI.

You will need to build close working relationships with senior clinicians, operational colleagues and support staff across the Trust, so we are looking for someone that is very personable and confident with a strong background working with clients to understand their business needs, providing actionable insights and information solutions. The successful candidate must be a good team player, be able to manage their own workload and work to tight deadlines successfully.

If you are interested in applying, please read the job description and person specification carefully and ensure that you demonstrate the knowledge, skills and experience required to carry out the role. There are flexible working arrangements for digital staff to work remotely to meet the needs of the service.

About us

#RemarkablePeople

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.

Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding.

In line with the Trust's Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.

Job summary

The post holder is primarily employed to provide emergency repairs and routine maintenance of the NHS Trust's fleet of over 700 emergency and non-emergency vehicles.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Main duties of the job

The post holder is required to carry out efficiently and to the required manufacturers and Trust standards, the servicing, repair and maintenance of a range of vehicles from various vehicle manufacturers. This work is normally undertaken in the Trust Workshops but may be carried out at Trust stations or roadside locations, as the need arises.

In addition, the post holder will undertake maintenance and repair on vehicles and various items of specialised equipment as per accreditation, carrying out welding (arc/mig/gas) and fabricating work and reproduce/fabricate, construct the part that is no longer available as required and where appropriate, seek advice on the specification of the part to be produced to ensure that it is fit for purpose and meets Health & Safety requirements.

The post holder will be required to conduct Class 4 and Class 7 MOT's. The position will also require general maintenance of workshop equipment, tools and awareness of Health & Safety.

The post holder is responsible to the Workshop Managers for day to day work allocation and supervision (but able to make own decisions in the absence of the Workshop Manger, make necessary arrangements and order parts where deputising for the Workshop Manager and is accountable to senior Managers in the Fleet department.

About us

#RemarkablePeople

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.

Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding.

In line with the Trust's Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.

Job summary

#RemarkablePeople

Ambulance Care Assistant 2 (Band 3)

It's been an exciting time at Welsh Ambulance Services NHS Trust as we continue our journey of "Being our Best", and our mission to provide world-class patient care.

Due to internal moves and career progression opportunities within the Trust, we are now looking to recruit new Ambulance Care Assistant 2. As this is no ordinary role, we will be looking for extraordinary people to join one of our 6 week training programmes.

We will be holding an open day for anyone interested in this role on 18th September 2026, please contact [email protected] if you would like to attend.

We are looking to fill vacancies in:

Pembroke Dock

(please note base stations are accurate at the time of advert but can be subject to change)

Interviews will be conducted on 13th October 2026 at Dyfed Powys Police Headquarters, Llangunnor Road, Carmarthen, Carmarthenshire, SA31 2PD

Course start date: 25 January 2027 - Swansea

Main duties of the job

The Role

Ambulance Care Assistant 2 are often seen as entry level opportunities, with many Staff progressing into Emergency Medical Technician or even Paramedic roles. You will already have a real passion for patient care, together with excellent communication and people skills. You will also be a committed team player and relish a job where no two days are the same. Please see the enclosed job description and person specification for further information.

In return, we are keen to support your development and career ambitions with access to high quality training, dedicated time to undertake CPD opportunities and an annual Personal Development Review to ensure that you too can be your best.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Welsh Language level 1 skills are desirable for this role.

About us

#RemarkablePeople

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.

Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding.

In line with the Trust's Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.

Job summary

The post holder is primarily employed to provide emergency repairs and routine maintenance of the NHS Trust's fleet of over 700 emergency and non-emergency vehicles.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. Welsh Language level 1 skills are desirable for this role.

Main duties of the job

The post holder is required to carry out efficiently and to the required manufacturers and Trust standards, the servicing, repair and maintenance of a range of vehicles from various vehicle manufacturers. This work is normally undertaken in the Trust Workshops but may be carried out at Trust stations or roadside locations, as the need arises.

In addition, the post holder will undertake maintenance and repair on vehicles and various items of specialised equipment as per accreditation, carrying out welding (arc/mig/gas) and fabricating work and reproduce/fabricate, construct the part that is no longer available as required and where appropriate, seek advice on the specification of the part to be produced to ensure that it is fit for purpose and meets Health & Safety requirements.

The post holder is responsible to the Workshop Managers for day to day work allocation and supervision (but able to make own decisions in the absence of the Workshop Manger, make necessary arrangements and order parts where deputising for the Workshop Manager and is accountable to senior Managers in the Fleet department.

About us

#RemarkablePeople

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.

Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding.

In line with the Trust's Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.

Job summary

The Welsh Ambulance Service NHS Trust is offering an exciting opportunity for you to join the Clinical Contact Centre Team as a 999 Call Handler.

The role is an integral link in the chain of life and you will be required to input details speedily and accurately onto a computer system. Listening and keyboard skills are essential.

The environment can be pressured and challenging as is the unpredictability of 999 calls and therefore good interpersonal skills and experience of working in small teams would be beneficial.

Main duties of the job

As part of the role you will liaise with members of the public as well as Health Care Professionals andgood communication and customer care are essential skills required by the post.

You will be required to work an alternating shift pattern of variable length which will include out of hours, bank holidays and weekend duties.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

#RemarkablePeople

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.

Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding.

In line with the Trust's Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.

Job summary

There are two vacancies available as part of this recruitment: one permanent position and one 18-month secondment opportunity. Applicants interested in the secondment post should discuss the opportunity with their line manager before applying.

The primary role of the Support Officer is to provide proactive and responsive support to the Head of Service, Operational Delivery, and the Operational Delivery Unit (ODU) National Delivery Managers (NDM). The post holder must remain flexible and adaptable to changing service requirements.

The post holder will be responsible for preparing high-quality written materials and maintaining records, including sensitive and confidential staff and patient information. They will act as the first point of contact for communications, including diary management, on behalf of the NDM. The role requires the ability to remain calm and professional under pressure, particularly when engaging with internal and external colleagues during periods of increased operational demand.

Main duties of the job

The Operational Delivery Unit (ODU) acts as an on-duty central hub for Welsh Ambulance Services University NHS Trust (WAST) and Health Boards providing coordination of leadership across the Welsh Health Care System. The breadth of influence is national and includes all services provided by WAST (Emergency Medical Service, 111, Clinical Support Desk and Ambulance Care including the Non-Emergency Patient Transport Service) stretching to the interface that exists between WAST and Health Board services.

The primary role of the Support Officer is to provide a proactive and responsive support service to the Head of Service, the Operational Delivery Unit (ODU), and National Delivery Managers (NDM).

The ODU is considered an 'operational setting', and so the post holder needs to be able to multi-task in a fast-paced environment and be willing to work flexibly in support of the on-duty NDM as they perform their role.

The Operational Delivery Unit operates 24 hours a day 7 days a week, therefore the Support Officer will be required to work shifts and involve some unsocial hours to support its function.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Welsh Language level 1 skills are desirable for this role.

About us

#RemarkablePeople

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.

Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding.

In line with the Trust's Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.