Job summary

We have an exciting opportunity for a friendly, efficient and highly organised Receptionist / Administrative Assistant to join our team at Woodbridge Clinic supporting the Child & Family Psychology Service. The Child & Family Psychology Service (CFPS) is a dynamic and supportive team made up of Clinical Psychologists, psychological therapists, and administrative staff. We are committed to providing high-quality psychological services to children with complex neurodevelopmental, neuromuscular, or genetic conditions and their families across East & West Suffolk.

As the first point of contact for children, families, and professionals visiting the clinic, you will play a vital role in creating a welcoming and professional environment. You will manage the reception area and provide a wide range of administrative support to ensure the smooth running of the service.

Main duties of the job

Main Duties of the Role:

Greet and signpost children, families, and visitors attending clinic appointments.

Answer telephone calls and direct queries appropriately.

Manage incoming and outgoing mail.

Book appointments and send appointment letters.

Input data accurately into electronic systems.

Produce documents and correspondence as required.

Manage room and workshop bookings.

Liaise with other departments and external agencies.

We are looking for someone who:

Has excellent communication skills, both written and verbal.

Demonstrates strong IT skills and confidence using Microsoft Office and electronic systems.

Is a team player with a flexible and proactive approach.

Has good attention to detail and can manage multiple tasks efficiently.

Is friendly, approachable, and professional in all interactions.

You will be supported with appropriate training and opportunities for personal development as part of your role.

Please note:

This is a clinic-based reception post requiring a consistent on-site presence at Woodbridge Clinic. The role involves being the first point of contact for children, young people, families, visitors and professionals, and therefore is not suitable for remote or home working.

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

Details

Date posted

28 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

179-8263843-I

Job locations

Child & Family Psychology Service - Woodbridge Clinic

2 Pytches Road

Woodbridge

IP12 1EP

United Kingdom

Job description

Job responsibilities

Please see full details of job description attached.

The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible.

Job description Job responsibilities Please see full details of job description attached. The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible.

Person Specification

Educations & Qualifications

Essential

• Educated to GCSE Maths and English Grade C/4 standard or equivalent qualifications/experience.
• RSA/OCR II Typing/Word Processing or NVQ 3, or equivalent qualification/extensive experience in business and administration or demonstrable proficiency to that level

Experience and Knowledge

Essential

• Experience and knowledge of using a variety of software programmes including Microsoft Outlook, Word, Excel, and PowerPoint.
• Relevant experience within a secretarial, receptionist or administrative role.
• Proven ability to work unsupervised and using own initiative.
• Ability to work as a good team member within procedural guidelines.
• Flexible approach to working practices.
• Previous experience in an NHS setting.

Desirable

• Experience within children's services, psychology services, CAMHS or community healthcare services.
• Experience using relevant NHS clinical systems (i.e. SystmOne)
• Knowledge of NHS referral and appointment-management processes.
• Experience supporting multidisciplinary clinical teams

Skills & Abilities

Essential

• Excellent communication skills and telephone manner.
• Excellent communication and interpersonal skills with the ability to remain tolerant, receptive, and responsive to people accessing the service.
• Ability to organise and prioritise own workload and use initiative to respond to competing demands and anticipate deadlines.
• Excellent keyboard skills

Desirable

• Ability to identify and contribute to improvements in administrative processes and service delivery.
• Experience of handling sensitive or challenging enquiries in a calm and professional manner.
• Ability to support multiple clinicians and services simultaneously.

Personal Qualities

Essential

• Able to recognise own limitations and seek guidance or escalate decisions when appropriate.
• Flexible and adaptable approach to duties and working arrangements to meet service needs.
• Excellent attention to detail and commitment to accuracy.
• Demonstrates an understanding of, and commitment to, Trust and departmental objectives and values.
• Willingness to undertake training and development required for the role.

Person Specification Educations & Qualifications Essential Educated to GCSE Maths and English Grade C/4 standard or equivalent qualifications/experience. RSA/OCR II Typing/Word Processing or NVQ 3, or equivalent qualification/extensive experience in business and administration or demonstrable proficiency to that level Experience and Knowledge Essential Experience and knowledge of using a variety of software programmes including Microsoft Outlook, Word, Excel, and PowerPoint. Relevant experience within a secretarial, receptionist or administrative role. Proven ability to work unsupervised and using own initiative. Ability to work as a good team member within procedural guidelines. Flexible approach to working practices. Previous experience in an NHS setting. Desirable Experience within children's services, psychology services, CAMHS or community healthcare services. Experience using relevant NHS clinical systems (i.e. SystmOne) Knowledge of NHS referral and appointment-management processes. Experience supporting multidisciplinary clinical teams Skills & Abilities Essential Excellent communication skills and telephone manner. Excellent communication and interpersonal skills with the ability to remain tolerant, receptive, and responsive to people accessing the service. Ability to organise and prioritise own workload and use initiative to respond to competing demands and anticipate deadlines. Excellent keyboard skills Desirable Ability to identify and contribute to improvements in administrative processes and service delivery. Experience of handling sensitive or challenging enquiries in a calm and professional manner. Ability to support multiple clinicians and services simultaneously. Personal Qualities Essential Able to recognise own limitations and seek guidance or escalate decisions when appropriate. Flexible and adaptable approach to duties and working arrangements to meet service needs. Excellent attention to detail and commitment to accuracy. Demonstrates an understanding of, and commitment to, Trust and departmental objectives and values. Willingness to undertake training and development required for the role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

Child & Family Psychology Service - Woodbridge Clinic

2 Pytches Road

Woodbridge

IP12 1EP

United Kingdom

Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

Child & Family Psychology Service - Woodbridge Clinic

2 Pytches Road

Woodbridge

IP12 1EP

United Kingdom

Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Job summary

As a member of the Medical Division's Management Team, the Assistant Service Manager is responsible for ensuring the efficient and effective day-to-day running of select services within the Division and line managing designated staff. In conjunction with the Senior Operations Manager and the Associate Director of Operations, the Assistant Service Manager will identify strategic developments within the service and implement changes where agreed, ensuring the delivery of key quality, performance, and financial plans.

Supporting the Senior Operations Manager, the Assistant Service Manager will deliver the relevant Trust targets, standards, KPIs and contractual requirements, ensuring there is a robust performance management framework within the service.

The Assistant Service Manager will represent their services and the Division at internal and external meetings.

Main duties of the job

For full details of the job Role and Person Specification, please see attached Job Description.The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible.

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Details

Date posted

21 September 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£49,387 to £56,515 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

179-8269458-M

Job locations

West Suffolk Hospital NHS Foundation Trust

Hardwick Lane

Bury St Edmunds

IP332QZ

United Kingdom

Job description

Job responsibilities

For full details of the job Role and Person Specification, please see attached Job Description.The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible.

Job description Job responsibilities For full details of the job Role and Person Specification, please see attached Job Description.The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible.

Person Specification

Education and qualifications

Essential

• oDegree level education or equivalent
• oEvidence of continuing professional development
• oSpecialist management short courses /qualifications

Experience and knowledge

Essential

• oDemonstrate evidence of sound financial/staff management
• oProject management
• oExperience of business plan development
• oIn depth knowledge of NHS Waiting Times, regulations and all access targets.
• oGood understanding of current performance targets.
• oIT literate (MS office, Excel, Word)

Desirable

• oPrevious NHS experience
• oEvidence of managing change.
• oAbility to analyse and interpret management and patient information and make recommendations to others.
• oSound knowledge base of the NHS, current issues, values and principles of timely local access for the population.
• oExperience of working with E-care.

Skills and abilities

Essential

• oExcellent organisational skills
• oGood written & verbal communication skills
• oAbility to use problem solving skills
• oAbility to establish effective working partnership within various multidisciplinary teams
• oAbility to prioritise
• oAbility to work under pressure and maintain high standards.
• oData handling and use of databases (e.g. MS Excel)

Personal qualities

Essential

• oAble to prioritise work
• oAble to work within a multi-professional team
• oAbility to work autonomously and demonstrate initiative
• oProfessional attitude to work
• oDiplomatic and calm under pressure Willingness to learn new skills

Person Specification Education and qualifications Essential oDegree level education or equivalent oEvidence of continuing professional development oSpecialist management short courses /qualifications Experience and knowledge Essential oDemonstrate evidence of sound financial/staff management oProject management oExperience of business plan development oIn depth knowledge of NHS Waiting Times, regulations and all access targets. oGood understanding of current performance targets. oIT literate (MS office, Excel, Word) Desirable oPrevious NHS experience oEvidence of managing change. oAbility to analyse and interpret management and patient information and make recommendations to others. oSound knowledge base of the NHS, current issues, values and principles of timely local access for the population. oExperience of working with E-care. Skills and abilities Essential oExcellent organisational skills oGood written & verbal communication skills oAbility to use problem solving skills oAbility to establish effective working partnership within various multidisciplinary teams oAbility to prioritise oAbility to work under pressure and maintain high standards. oData handling and use of databases (e.g. MS Excel) Personal qualities Essential oAble to prioritise work oAble to work within a multi-professional team oAbility to work autonomously and demonstrate initiative oProfessional attitude to work oDiplomatic and calm under pressure Willingness to learn new skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk Hospital NHS Foundation Trust

Hardwick Lane

Bury St Edmunds

IP332QZ

United Kingdom

Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk Hospital NHS Foundation Trust

Hardwick Lane

Bury St Edmunds

IP332QZ

United Kingdom

Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Job summary

#hellomyname is Chris Giles and I am the Domestic Services Manager at the West Suffolk NHS Foundation Trust.

Our Domestic Assistants are responsible for contributing to the provision of a clean, safe and comfortable environment for our patients, staff and visitors and we are looking to expand our team.

We are looking for staff to work the following shifts:-

37.5 hours per week - 7am - 3pm

or

37.5 hours per week - 3:30pm till 11:30pm

or

37.5 hours per week - 1pm till 10pm

Whilst it would be helpful if you had experience of cleaning within a domestic or commercial environment, full induction and ongoing training will be provided. There is also the opportunity of further training and development.

So, if you are a reliable, hardworking individual, have a great eye for detail together with a good level of written and spoken English, then why not come and join our Domestic Services team.

PLEASE NOTE

This post involves frequent manual handling duties (including lifting, pushing, bending, twisting etc) therefore it is very important that you read the job description for this post before you apply.

Main duties of the job

General tasks

• Clean/dry mop floors, spot clean floors and remove spillages.
• High and low dusting
• Damp dusting furniture, fixtures, fittings and ledges.
• High frequency touchpoint cleans
• Spot clean internal glass as necessary.
• Clean Telephones
• Clean wash hand basins, sinks, showers, WC's and fittings. Replenish supplies
• Clean and refill soap dispensers and paper towel holders.
• Collect and dispose of rubbish, clean bins
• Assist with the serving of patient meals and making of patient drinks.
• Routine curtain changes
• Clean domestic equipment and storage areas

General tasks with further training

• Use polishing/scrubbing machines for maintenance of hard floors
• Use extraction machine for carpet/upholstery cleaning
• Use steam cleaners as required
• Use ride on cleaning equipment; sweeper, scrubber dryer, burnisher

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Details

Date posted

16 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

179-8236048-F

Job locations

West Suffolk Hospital

Hardwick Lane

Bury St Edmunds

IP33 2QZ

United Kingdom

Job description

Job responsibilities

Please see the full job description and person specification attached for further information on the job role.

Job description Job responsibilities Please see the full job description and person specification attached for further information on the job role.

Person Specification

Education & Qualification

Essential

• Educated to Level 1 or equivalent experience.

Experience & Knowledge

Essential

• Understanding of National Standard of Cleanliness
• Awareness of NHS Colour Coding procedure
• Good knowledge of cleaning methods and procedures
• COSHH and Health and Safety legislation knowledge.

Desirable

• Awareness of PLACE Inspections
• Previous NHS cleaning experience

Skills & Abilities

Essential

• Good interpersonal and communication skills (written & verbal).
• Excellent attention to detail
• Good Customer Care skills
• Ability to work within tight deadlines
• Displays an understanding of the importance of confidentiality.
• Able to use cleaning tools and assemble/dismantle cleaning equipment
• Able to bend, stretch and lift items and push/move equipment and furniture ensuring correct manual handling techniques are followed.

Desirable

• Basic understanding of using a computer and programs such as Word, Excel & Outlook

Personal Qualities

Essential

• Able to work on own initiative and as part of a team
• Able to work without supervision
• Able to work in a demanding environment.
• Self-motivated, punctual, reliable, and trustworthy
• Adaptable to change
• Able to work in a hospital ward environment.
• Presentable, polite with a friendly manner.
• Flexible approach to working hours/ duties

Person Specification Education & Qualification Essential Educated to Level 1 or equivalent experience. Experience & Knowledge Essential Understanding of National Standard of Cleanliness Awareness of NHS Colour Coding procedure Good knowledge of cleaning methods and procedures COSHH and Health and Safety legislation knowledge. Desirable Awareness of PLACE Inspections Previous NHS cleaning experience Skills & Abilities Essential Good interpersonal and communication skills (written & verbal). Excellent attention to detail Good Customer Care skills Ability to work within tight deadlines Displays an understanding of the importance of confidentiality. Able to use cleaning tools and assemble/dismantle cleaning equipment Able to bend, stretch and lift items and push/move equipment and furniture ensuring correct manual handling techniques are followed. Desirable Basic understanding of using a computer and programs such as Word, Excel & Outlook Personal Qualities Essential Able to work on own initiative and as part of a team Able to work without supervision Able to work in a demanding environment. Self-motivated, punctual, reliable, and trustworthy Adaptable to change Able to work in a hospital ward environment. Presentable, polite with a friendly manner. Flexible approach to working hours/ duties

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk Hospital

Hardwick Lane

Bury St Edmunds

IP33 2QZ

United Kingdom

Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk Hospital

Hardwick Lane

Bury St Edmunds

IP33 2QZ

United Kingdom

Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Job summary

The Domestic assistant will contribute significantly to the provision of a quality cleaning service on a day-to-day basis within the Trust in line with the National Standards of Healthcare Cleanliness Hospital 2021 as well as Trust Policies and Procedures.

Some of the key duties will include:

They will assist the Domestic Supervisors and Facilities Officer with maintaining Facilities Services within the Community Hospital setting.

Complete day-to-day tasks on schedules and the completion of work sheets.

Ensure the safe use of equipment and cleaning materials for staff and have a good knowledge of COSHH to support the service.

Provide good communication, assist supervisors in cleaning, support mandatory and statuary training and assist in all areas of Facilities Services within the Community Hospital.

Engage with patients, staff, colleagues, and stakeholders and to deliver the highest standards of customer care within the service.

Main duties of the job

Ensure a timely and accurate response to all cleaning requests. Assist in monitoring and maintaining cleaning standards and infection control practices as appropriate

To ensure that all cleaning tasks are carried out in accordance with NHS Specification of Cleanliness 2007, The Food Safety Act 1990, Health and Safety at Work Act 1974 and any other guidelines provided by Trust

To work with a flexible approach bearing in mind the needs of the patients and staff

Have a good understanding of COSHH and ensure that all cleaning chemicals which may be hazardous are kept securely in storage areas when not in use. Ensure that the correct PPE is worn when preparing chemicals

Ensure that all cleaning equipment is cleaned daily and maintained in a safe usable condition - faults must be reported to a supervisor immediately

Attend training courses including on the job training and training in the use of specific machinery as required

Ensure that cleaning cupboards are kept clean and tidy at all times

Take instruction from Domestic supervisor and ward manager in identifying additional cleans, such as isolation rooms and bed space terminal

Ensure that all relevant check lists are completed and sign in a timely manner

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Details

Date posted

08 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

179-8227073-F

Job locations

Newmarket Hospital

Exning Road

Newmarket

CB8 7JG

United Kingdom

Job description

Job responsibilities

Please see the job description and person specification attached for further information on the role.

Job description Job responsibilities Please see the job description and person specification attached for further information on the role.

Person Specification

Education & Qualification

Essential

• Good communication skills in reading and writing.

Desirable

• NVQ or Bics qualification or working towards.
• COSSH training.
• Health and Safety training.

Expereince & Knowledge

Essential

• 6 months experience of a cleaning role.
• Good knowledge of cleaning methods and procedures.

Desirable

• Previous NHS cleaning experience.
• Knowledge and understanding of the NHS colour coding scheme.
• Knowledge of infection control procedures and methods.

Skills & Abilities

Essential

• Good communication skills
• Able to understand written and spoken English instructions.
• Ability to work unsupervised or as part of a team.
• Understanding of confidentiality.

Desirable

• Basic computer skills.

Personal qualities

Essential

• Be prepared to work in other areas / sites to suit the needs of services.
• Flexible approach to working hours/duties

Person Specification Education & Qualification Essential Good communication skills in reading and writing. Desirable NVQ or Bics qualification or working towards. COSSH training. Health and Safety training. Expereince & Knowledge Essential 6 months experience of a cleaning role. Good knowledge of cleaning methods and procedures. Desirable Previous NHS cleaning experience. Knowledge and understanding of the NHS colour coding scheme. Knowledge of infection control procedures and methods. Skills & Abilities Essential Good communication skills Able to understand written and spoken English instructions. Ability to work unsupervised or as part of a team. Understanding of confidentiality. Desirable Basic computer skills. Personal qualities Essential Be prepared to work in other areas / sites to suit the needs of services. Flexible approach to working hours/duties

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

Newmarket Hospital

Exning Road

Newmarket

CB8 7JG

United Kingdom

Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

Newmarket Hospital

Exning Road

Newmarket

CB8 7JG

United Kingdom

Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Job summary

Join our Estates team and help create a safe, reliable and welcoming environment where patients, staff and visitors can feel confident.

We're looking for a skilled and motivated Estates Maintenance professional to join our team. This is a hands-on role where your practical expertise, problem-solving skills and attention to detail will make a real difference every day.

Working across Trust facilities, you'll carry out a varied range of routine and moderately complex maintenance activities, including fault finding and diagnosis, repairs and planned preventative maintenance. Working alongside and under the guidance of our Estates Team Leaders and Officers, you'll help keep our buildings, systems and equipment operating safely, efficiently and to a high standard.

This is more than just a maintenance role. The work you do directly supports the delivery of excellent patient care. By keeping our facilities safe, functional and well maintained, you'll play an essential part in creating an environment where our clinical teams can focus on what matters most.

Main duties of the job

What you'll be doing

• Carrying out planned, reactive and preventative maintenance across Trust facilities.
• Diagnosing faults and completing repairs to a high standard.
• Identifying potential risks and taking proactive action to prevent failures, injuries or damage.
• Working safely and following Trust policies, safe systems of work, statutory requirements and industry best practice.
• Supporting the efficient operation and upkeep of buildings, equipment and essential systems.
• Working collaboratively with colleagues across the Estates team to deliver a responsive and high-quality service.
• Maintaining a strong focus on safety, quality and the needs of our patients, staff and visitors

If you're someone who enjoys solving problems, takes pride in doing a job well and wants to see the real impact of your work, this could be the opportunity you've been looking for.

You'll become part of a supportive, skilled and dedicated Estates team, where your contribution is valued and every day brings a new challenge.

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Details

Date posted

08 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

179-8223897-F

Job locations

West Suffolk Hospital

Hardwick Lane

Bury St Edmunds

IP332QZ

United Kingdom

Job description

Job responsibilities

Join our Estates team and play a vital role in maintaining a safe, reliable, and high-quality environment for patients, staff, and visitors.

In this hands-on role, you'll carry out a range of routine and moderately complex maintenance tasks, including fault diagnosis, repairs, and planned preventative maintenance across Trust facilities. Working under the guidance of Estates Team Leaders and Officers, you'll help ensure all buildings, systems, and equipment operate efficiently while meeting Trust safety standards, statutory regulations, and best practices.

Safety is at the heart of everything you do. You'll identify and resolve faults, follow safe systems of work, and take proactive steps to prevent risks, injuries, and damage to equipment or property. Your technical skills, attention to detail, and commitment to quality will contribute to delivering an environment that supports exceptional patient care.

This is an excellent opportunity for someone who enjoys problem-solving, takes pride in delivering high standards, and wants to be part of a supportive team where their work makes a meaningful difference every day.

Job responsibilities:

Key Tasks & Responsibilities:

1.Communication and Team Working:

At all times to carry Trust communication devices to facilitate immediate response to emergencies

To liaise with team leaders regarding plant equipment failures and to request the supply of goods and/or services as necessary

To immediately notify team leaders of any deviation from regulations

To complete all report sheets as and when necessary

2. Planning and organisational Skills:

To work in accordance with the requirements of the Trust on sampling, testing low pressure water systems and steam raising plant performing various tasks

To undertake boiler house duties and regular testing on LPHW and steam raising boiler plant in accordance with relevant Codes Of Practice (COP) and pressure regulations

To participate in a weekend rota for carrying out mandatory steam boiler plant testing of safety systems. The boiler house duties are carried out on a Sunday morning but occasionally will include a bank holiday

To assist the maintenance craftsman in minor works of other trades in the engineering department adopting a flexible and adaptable role in that context

To carry out basic maintenance duties on steam boiler plant after appropriate training as directed

To carry out basic maintenance and cleaning duties of various electrical and mechanical plant in particular lamp replacement, light cleaning, grilles and diffuser cleaning and ventilation systems

To carry out delegated Planned Preventative Maintenance (PPM) water quality management tasks and emergency lighting testing and repairs in accordance with Estates department procedures and maintenance schedules

To use all relevant tools and equipment within safety guidelines as necessary for the completion of work

To undertake reactive maintenance and PPM on all fire extinguishers in accordance with FETA regulations and to maintain the register of all Trust fire extinguishers and remedial actions

To carry out basic grounds tasks and duties as directed providing suitable training has been provided

Ability to work on own initiative on delegated tasks

Ability to maintain good communication with team leaders and managers resulting from fault finding, planed maintenance and compliance issues

Be prepared to work outside normal hours as the job demands.

The post holder will be required to work 1 weekend day per 5 week period with a day off in lieu the following week

The post holder will be expected to undertake any other duties commensurate with the grade.

3Managing People and Resources:

To be conversant and qualified to use and maintain all relevant hand and power tools and workshop equipment in a safe and effective manner. To be capable of carrying out a good standard of workmanship

• Provide advice and support to the other members of the team and other colleagues.

• Maintain competencies and advise Team Leaders and Managers when additional support is required.

4. Training:

To undertake training as required in order to be able to carry out the services to provide efficient running of the department and to obtain new skills/techniques

To acquire a good understanding of Health & Safety Policy and Safe Working in relationto Estates Operations and Maintenance Procedures.

To attend mandatory and other appropriate training and development courses as identified in the PDP/Appraisal process in order to provide a high-quality service which will include: Manual Handling Training, Fire Training, Safe Use of Grass Cutting Machinery

5. Policies and Procedures

To work with and follow all safety guidelines at all times whilst working on Estates plant and equipment.

To work in hazardous areas taking all necessary safety measures to prevent danger, avoid injury and prevent damage to equipment

To comply with all current standards and statutory regulations including Health and Safety at Work Act, IEE Wiring Regulations, Electrical Testing and Inspection Regulations, COSHH etc

To ensure that all policies and procedures laid down by the Trust are strictly complied with

To be aware of risk assessments/ method statements in respect of the task being carried out and any associated COSHH requirements

Manage work within the constraints of Estates policy, such as confined space, medical gas, working at heights etc

To conform with Trust Major Incident Policy

To actively participate in the operation of the Estates labour control scheme by working within the scheme including the completion of all paperwork required (including completion of all job dockets, timesheets etc)

To participate in regular team briefings

To participate in the Trust appraisal system and personal development planning

To maintain estates records on various engineering tasks undertaken by the post holder. In the absence of certain records be able to devise and maintain any new records as and when required to do so.

Any other duties as delegated by the Estates Manager or his delegated Estates Officer.

The job description may be subject to change following discussion with the post holder.

Person specification

Requirements

Essential

Desirable

Evidence

Education and qualifications

GCSE English and Maths or equivalent

Full manual driving licence

NVQ / Level 2 in a mechanical, electrical engineering or building discipline

BAFE certified fire equipment maintenance technician

Water Quality Management certified

Experience and knowledge

Previous experience within a maintenance role

Able to work independently or as part of a team

To have a sound knowledge and understanding of other building trades

Experience of working in an Acute Hospital Environment

Application Form/Interview

Skills and abilities

Good organisational skills and the ability to plan effectively and efficiently

Ability to address and develop solutions to problems

Strong communication skills for effective working relationships throughout the organisation

Good IT skills

Ability to follow written instructions and procedures

High standard of workmanship and completion on all jobs undertaken

Disciplined approach to schedules and tasks.

Ability to work on own initiative

Full manual driving licence

Application Form/Interview/References

Personal qualities

Ability to travel to other sites as and when required

Ability to cope with demanding and stressful scenarios

Proven track record of reliability, punctuality and trustworthiness.

Professional appearance appropriate to front of house role.

Flexible approach to working hours/duties

Ability to work at height using access from

ladders/scaffold

Ability to work in confined spaces

Ability and willingness to undertake Emergency

Situations repairs

Job description Job responsibilities Join our Estates team and play a vital role in maintaining a safe, reliable, and high-quality environment for patients, staff, and visitors. In this hands-on role, you'll carry out a range of routine and moderately complex maintenance tasks, including fault diagnosis, repairs, and planned preventative maintenance across Trust facilities. Working under the guidance of Estates Team Leaders and Officers, you'll help ensure all buildings, systems, and equipment operate efficiently while meeting Trust safety standards, statutory regulations, and best practices. Safety is at the heart of everything you do. You'll identify and resolve faults, follow safe systems of work, and take proactive steps to prevent risks, injuries, and damage to equipment or property. Your technical skills, attention to detail, and commitment to quality will contribute to delivering an environment that supports exceptional patient care. This is an excellent opportunity for someone who enjoys problem-solving, takes pride in delivering high standards, and wants to be part of a supportive team where their work makes a meaningful difference every day. Job responsibilities: Key Tasks & Responsibilities: 1.Communication and Team Working: At all times to carry Trust communication devices to facilitate immediate response to emergencies To liaise with team leaders regarding plant equipment failures and to request the supply of goods and/or services as necessary To immediately notify team leaders of any deviation from regulations To complete all report sheets as and when necessary 2. Planning and organisational Skills: To work in accordance with the requirements of the Trust on sampling, testing low pressure water systems and steam raising plant performing various tasks To undertake boiler house duties and regular testing on LPHW and steam raising boiler plant in accordance with relevant Codes Of Practice (COP) and pressure regulations To participate in a weekend rota for carrying out mandatory steam boiler plant testing of safety systems. The boiler house duties are carried out on a Sunday morning but occasionally will include a bank holiday To assist the maintenance craftsman in minor works of other trades in the engineering department adopting a flexible and adaptable role in that context To carry out basic maintenance duties on steam boiler plant after appropriate training as directed To carry out basic maintenance and cleaning duties of various electrical and mechanical plant in particular lamp replacement, light cleaning, grilles and diffuser cleaning and ventilation systems To carry out delegated Planned Preventative Maintenance (PPM) water quality management tasks and emergency lighting testing and repairs in accordance with Estates department procedures and maintenance schedules To use all relevant tools and equipment within safety guidelines as necessary for the completion of work To undertake reactive maintenance and PPM on all fire extinguishers in accordance with FETA regulations and to maintain the register of all Trust fire extinguishers and remedial actions To carry out basic grounds tasks and duties as directed providing suitable training has been provided Ability to work on own initiative on delegated tasks Ability to maintain good communication with team leaders and managers resulting from fault finding, planed maintenance and compliance issues Be prepared to work outside normal hours as the job demands. The post holder will be required to work 1 weekend day per 5 week period with a day off in lieu the following week The post holder will be expected to undertake any other duties commensurate with the grade. 3Managing People and Resources: To be conversant and qualified to use and maintain all relevant hand and power tools and workshop equipment in a safe and effective manner. To be capable of carrying out a good standard of workmanship Provide advice and support to the other members of the team and other colleagues. Maintain competencies and advise Team Leaders and Managers when additional support is required. 4. Training: To undertake training as required in order to be able to carry out the services to provide efficient running of the department and to obtain new skills/techniques To acquire a good understanding of Health & Safety Policy and Safe Working in relationto Estates Operations and Maintenance Procedures. To attend mandatory and other appropriate training and development courses as identified in the PDP/Appraisal process in order to provide a high-quality service which will include: Manual Handling Training, Fire Training, Safe Use of Grass Cutting Machinery 5. Policies and Procedures To work with and follow all safety guidelines at all times whilst working on Estates plant and equipment. To work in hazardous areas taking all necessary safety measures to prevent danger, avoid injury and prevent damage to equipment To comply with all current standards and statutory regulations including Health and Safety at Work Act, IEE Wiring Regulations, Electrical Testing and Inspection Regulations, COSHH etc To ensure that all policies and procedures laid down by the Trust are strictly complied with To be aware of risk assessments/ method statements in respect of the task being carried out and any associated COSHH requirements Manage work within the constraints of Estates policy, such as confined space, medical gas, working at heights etc To conform with Trust Major Incident Policy To actively participate in the operation of the Estates labour control scheme by working within the scheme including the completion of all paperwork required (including completion of all job dockets, timesheets etc) To participate in regular team briefings To participate in the Trust appraisal system and personal development planning To maintain estates records on various engineering tasks undertaken by the post holder. In the absence of certain records be able to devise and maintain any new records as and when required to do so. Any other duties as delegated by the Estates Manager or his delegated Estates Officer. The job description may be subject to change following discussion with the post holder. Person specification Requirements Essential Desirable Evidence Education and qualifications GCSE English and Maths or equivalent Full manual driving licence NVQ / Level 2 in a mechanical, electrical engineering or building discipline BAFE certified fire equipment maintenance technician Water Quality Management certified Experience and knowledge Previous experience within a maintenance role Able to work independently or as part of a team To have a sound knowledge and understanding of other building trades Experience of working in an Acute Hospital Environment Application Form/Interview Skills and abilities Good organisational skills and the ability to plan effectively and efficiently Ability to address and develop solutions to problems Strong communication skills for effective working relationships throughout the organisation Good IT skills Ability to follow written instructions and procedures High standard of workmanship and completion on all jobs undertaken Disciplined approach to schedules and tasks. Ability to work on own initiative Full manual driving licence Application Form/Interview/References Personal qualities Ability to travel to other sites as and when required Ability to cope with demanding and stressful scenarios Proven track record of reliability, punctuality and trustworthiness. Professional appearance appropriate to front of house role. Flexible approach to working hours/duties Ability to work at height using access from ladders/scaffold Ability to work in confined spaces Ability and willingness to undertake Emergency Situations repairs

Person Specification

Education & Qualification

Essential

• GCSE English and Maths or equivalent
• NVQ / Level 2 in a mechanical, electrical engineering or building discipline

Desirable

• BAFE certified fire equipment maintenance technician
• Water Quality Management certified

Experience & Knowledge

Essential

• Previous experience within a maintenance role
• Able to work independently or as part of a team
• To have a sound knowledge and understanding of other building trades

Desirable

• Experience of working in an Acute Hospital Environment

Skills & Abilities

Essential

• Good organisational skills and the ability to plan effectively and efficiently
• Ability to address and develop solutions to problems
• Strong communication skills for effective working relationships throughout the organisation
• Good IT skills
• Ability to follow written instructions and procedures
• High standard of workmanship and completion on all jobs undertaken
• Disciplined approach to schedules and tasks.

Persona qualities

Essential

• Ability to travel to other sites as and when required
• Ability to cope with demanding and stressful scenarios
• Flexible approach to working hours/duties
• Ability to work at height using access from ladders/scaffold
• Ability to work in confined spaces
• Ability and willingness to undertake Emergency Situations repairs

Person Specification Education & Qualification Essential GCSE English and Maths or equivalent NVQ / Level 2 in a mechanical, electrical engineering or building discipline Desirable BAFE certified fire equipment maintenance technician Water Quality Management certified Experience & Knowledge Essential Previous experience within a maintenance role Able to work independently or as part of a team To have a sound knowledge and understanding of other building trades Desirable Experience of working in an Acute Hospital Environment Skills & Abilities Essential Good organisational skills and the ability to plan effectively and efficiently Ability to address and develop solutions to problems Strong communication skills for effective working relationships throughout the organisation Good IT skills Ability to follow written instructions and procedures High standard of workmanship and completion on all jobs undertaken Disciplined approach to schedules and tasks. Persona qualities Essential Ability to travel to other sites as and when required Ability to cope with demanding and stressful scenarios Flexible approach to working hours/duties Ability to work at height using access from ladders/scaffold Ability to work in confined spaces Ability and willingness to undertake Emergency Situations repairs

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk Hospital

Hardwick Lane

Bury St Edmunds

IP332QZ

United Kingdom

Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk Hospital

Hardwick Lane

Bury St Edmunds

IP332QZ

United Kingdom

Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Job summary

Our department is looking for keen motivated individuals to join our busy team of Floor Managers and Technicians in preparing medical devices and associated equipment for daily use.

Technicians will be trained to carefully wash, pack & inspect all ranges of medical devices before being sterilized and processed for surgery.

Full training in decontamination, sterilisation, and quality management will be given to successful applicants.

It is essential that applicants have good communication skills, excellent attention to detail and can work under their own initiative.

Main duties of the job

You will be introduced to the identification, classification and inspection of reusable medical devices.

Willalso cover reprocessing of specialist equipment as well as repairs and maintenance.

Used returned medical devices must be regarded as a potential infectious hazard to handlers including decontamination service personnel.

You will also cover the receipt, sorting and preparation of returned reusable medical devices for cleaning and disinfection.

You will learn the activities that you either perform yourself, or the measures you need to take to protect the medical devices that you are handling and preparing for the wash cycle.

You will gain knowledge and information on function testing, inspection and assembly of reusable medical devices, covering packaging, selection and application of packing materials, requirements for sealing and labelling of packages.

You will familiarise yourself with records and documentation that is required.

Further into the training you will cover the sterilisation of reusable medical devices.

You will learn about different sterilisation methods, equipment used, test regimes and post sterilisation.

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Details

Date posted

08 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 to £27,476 a year Per annum - increasing to Band 3 after 1 year training period

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

179-8226870-F

Job locations

West Suffolk Hospital

Hardwick Lane

Bury St Edmunds

IP33 2QZ

United Kingdom

Job description

Job responsibilities

Please see the full job description and person specification attached for more details on the job role.

Job description Job responsibilities Please see the full job description and person specification attached for more details on the job role.

Person Specification

Education & Qualification

Essential

• 3 GCSES grade C or above, including Maths & English

Desirable

• NVQ (Decontamination) level 3 (TVQ Equivalent) IDSc Certificate

Experience & Knowledge

Essential

• Experience working in a customer service setting.
• Can demonstrate the ability to work to strict standards of quality and safety
• Detailed insight into duties and responsibilities of post
• Understand need to work within a team
• Understanding of the need to maintain confidentiality
• Knowledge of the Caldicott principles and the need to maintain confidentiality

Desirable

• Knowledge of a range of procedures relating to decontamination processes, infection control and prevention acquired through training to NVQ level 3 or equivalent.
• Sterile Services Theatres/Endoscopy Acute Hospitals or similar
• Experience of production work
• Experience of tracking/stock systems
• Experience using decontamination equipment or other commercial machinery

Skills & Abilities

Essential

• Ability to work as part of a team.
• Ability to work accurately under pressure.
• Ability to work while standing for long periods of time.
• Ability to carry out manual handling tasks in all parts of the process.
• Ability to take constructive criticism.
• Demonstrate good written & verbal communication skills.
• Ability to follow direction although be able to use own initiative as required & where appropriate.
• Ability to develop new skills
• Ability to undertake and report on non-conformances and investigations
• Ability to recognise and monitor parameters of quality accuracy according to departmental standard operational procedures.

Desirable

• Able to identify several hundred different surgical Instruments with speed and accuracy
• Use of departmental tracking information systems.
• Use of departmental tracking information systems.
• Use of quality management system

Personal Qualities

Essential

• Ability to work to high standards under pressure.
• Ability to work to strict standards of quality and safety.
• Always demonstrates a professional manner. Ability to work on own initiative.
• Demonstrates logical thinking to help troubleshooting.
• Passionate
• Flexible approach to working hours/duties
• Able to cope with exposure to blood and body fluids
• Able to wear PPE
• Abilities to carry out duties including pushing /manoeuvring trolleys weighing up to 300Kg, manual handling of sets weighing up to 15Kg and standing for long periods of time

Person Specification Education & Qualification Essential 3 GCSES grade C or above, including Maths & English Desirable NVQ (Decontamination) level 3 (TVQ Equivalent) IDSc Certificate Experience & Knowledge Essential Experience working in a customer service setting. Can demonstrate the ability to work to strict standards of quality and safety Detailed insight into duties and responsibilities of post Understand need to work within a team Understanding of the need to maintain confidentiality Knowledge of the Caldicott principles and the need to maintain confidentiality Desirable Knowledge of a range of procedures relating to decontamination processes, infection control and prevention acquired through training to NVQ level 3 or equivalent. Sterile Services Theatres/Endoscopy Acute Hospitals or similar Experience of production work Experience of tracking/stock systems Experience using decontamination equipment or other commercial machinery Skills & Abilities Essential Ability to work as part of a team. Ability to work accurately under pressure. Ability to work while standing for long periods of time. Ability to carry out manual handling tasks in all parts of the process. Ability to take constructive criticism. Demonstrate good written & verbal communication skills. Ability to follow direction although be able to use own initiative as required & where appropriate. Ability to develop new skills Ability to undertake and report on non-conformances and investigations Ability to recognise and monitor parameters of quality accuracy according to departmental standard operational procedures. Desirable Able to identify several hundred different surgical Instruments with speed and accuracy Use of departmental tracking information systems. Use of departmental tracking information systems. Use of quality management system Personal Qualities Essential Ability to work to high standards under pressure. Ability to work to strict standards of quality and safety. Always demonstrates a professional manner. Ability to work on own initiative. Demonstrates logical thinking to help troubleshooting. Passionate Flexible approach to working hours/duties Able to cope with exposure to blood and body fluids Able to wear PPE Abilities to carry out duties including pushing /manoeuvring trolleys weighing up to 300Kg, manual handling of sets weighing up to 15Kg and standing for long periods of time

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk Hospital

Hardwick Lane

Bury St Edmunds

IP33 2QZ

United Kingdom

Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk Hospital

Hardwick Lane

Bury St Edmunds

IP33 2QZ

United Kingdom

Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Job summary

We have an exciting opportunity for an experienced nurse to join our Radiology Nursing Team focusing on our Interventional Services at a time of investment and development.

You will work as part of a multidisciplinary team to deliver high standards of care within the imaging modalities of Interventional Radiology, Fluoroscopy, CT and Ultrasound. The varied nature of this speciality means there is always something new and interesting to learn.

This is an opportunity for a Registered Nurse to develop their career and skills within the Imaging Speciality to deliver the highest standards of care during Interventional Procedures. The post consists of a variety of roles as we provide a nurse-led interventional service. These include working as a scrub nurse, circulating and managing patient care pre and post procedure. You will also ensure patients are booked in a timely manner, pre-assessed, fully informed of the procedure and prepped accordingly. You will also assist the Band 7 Nurse Manager in the management of the nursing team, the day-to-day duties of the Radiology Department and ensure patient lists are running smoothly.

Previous radiology or other relevant experience is essential.

Main duties of the job

Key Tasks & Responsibilities:

Where applicable, the post-holder will deputise in the absence of the nursing manager, managing staff and physical resources effectively.

Be conversant with all policies and procedures.

Act as an accountable role model, demonstrating high levels of clinical expertise, leadership, managing and delivering individual high quality patient care and acting as patient advocate throughout Interventional Procedures.

The post-holder is expected to carry out all relevant forms of care without direct supervision, supervise registered and unregistered staff whilst maintaining a safe working environment.

Many inpatients are acutely unwell requiring emergency procedures/imaging, the post-holder must be confident in managing these patients in the isolated environment of the radiology environment.

The post-holder must be confident supporting out-patients who experience allergic reactions/anaphylaxis or become acutely unwell whilst in the radiology department.

Contribute to the operational and strategic development of Interventional Radiology services whilst ensuring delivery of the clinical governance agenda of the West Suffolk Hospital Trust.

The postholder will be expected to scrub alongside the Consultant Interventional Radiologist in our interventional theatre delivering minimally invasive, image guided procedures.

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Details

Date posted

02 September 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year Per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

179-7971760-C

Job locations

West Suffolk Hospital NHS Foundation Trust

Hardwick Lane

Bury St. Edmunds

IP33 2QZ

United Kingdom

Job description

Job responsibilities

1.Communication:

Assist in the development of communication systems and maintain existing effective systems within the clinical area, with nursing, the multi-disciplinary team and support services staff.

Ensure effective communication takes place between patients and /or relatives and staff.

Participate and communicate effectively with the inter-professional team and other agencies as necessary.

Report and document relevant information, using their initiative and communication skills to liaise with the Radiology Department, the multi-disciplinary team and other professionals. They must be confident and competent to react to any concerns immediately.

Promote effective communication with ward/departmental staff and multidisciplinary teams by maximising the use of available communication hubs.

2.Clinical Duties:

Act as a role model in the assessment, planning, implementation and evaluation of individual programmes of care for patients.

Review and evaluate the care given by other team members, ensuring that realistic goals are set in partnership with the patient, and interventions enable the achievement of optimal outcomes.

Identify the need for changes in practice and the implications (including budget). There may be a need for some weekend working to achieve Government and Trust targets.

Ensure an approach to care which recognises the needs and views of patients and their carers.

Ensure an approach to care which minimises clinical risk and maximises clinical effectiveness.

Ensure that clinical and other untoward incidents are reported through the Trusts incident reporting mechanism and that staff are supported in this process.

Assist in the investigation of clinical incidents and errors and to identify and support any required change to nursing practice.

Contributes to policy and practice changes arising from e.g complaints, audits.

Ensure that protective clothing is worn and that radiation protection is adhered to during procedures.

Assist in the investigation of complaints through the Trusts complaint procedure, using these as a learning opportunity and support the Nursing Manager to change practice as a result, when appropriate.

Assist the Nursing Manager in the setting of evidence-based clinical practice standards, guidelines and protocols, which are regularly audited.

Support the development of multidisciplinary clinical audit at unit level.

Responsible for clinical assessment and management of patients attending the radiology department who experience unexpected clinical events, ensuring appropriate care is provided and concerns are escalated as indicated.

Ensure the privacy, dignity and confidentiality of patients/clients, relatives and colleagues are respected at all times.

Monitor and support patients undergoing complex interventional radiology procedures acting as scrub nurse as required following completion of competencies as required.

Responsible for the timely booking of, pre-assessment and prep of patients undergoing interventional procedures in the radiology department following a period of induction.

Liaising closely with the multi-disciplinary teams across the trust to ensure timely interventions as required.

4. Governance:

To actively promote the development of evidence-based practice.

To ensure that all accidents, incidents and complaints are reported and to assist in the investigation of them

Exercise professional accountability and uphold the NMC Code of Professional Conduct.

Use reflection to formulate and prioritise areas for self-development.

Develop and maintain own professional knowledge and skills through lifelong learning.

Works within codes of practice and professional guidelines.

5. Finance and Resources:

Oversee the management/ordering of stock for interventional procedures, liaising closely with procurement, colleagues and external agencies to ensure appropriate levels/requirements are maintained and rotated as appropriate escalating any shortages/concerns to the Radiology Nursing Manager/Consultant Radiologist.

Act as signatory, authorising and processing overtime/bank shifts for nursing team.

6. Leadership and management:

Ensure that a high standard of nursing is delivered by self and others based on an assessment of care needs and the development, implementation and evaluation of programmes of care, identifying priorities and realistic goals involving patients, relatives and the multi-disciplinary team.

Utilise leadership skills ensuring the department runs smoothly in the absence of the Radiology Nursing Manager.

Assist and support the Radiology Nursing Manager in the overall management of the area.

Supervise and monitor the work of staff within the department, ensuring that practice is evidence based and agreed policies are adhered to.

Co-ordinate care across the department deploying staff and prioritising as necessary.

Ensure that staff rotas are planned to provide adequate staffing cover. Identify when shortfalls occur or are likely to occur and take remedial action.

Assist the Radiology Nursing Manager to manage resources within the agreed budgets.

Assist the Radiology Nursing Manager in recruitment and selection of staff following agreed personnel policies.

Be fully conversant with policies and procedures, including major accident, fire, health and safety, disciplinary, complaints and grievance and follows these as necessary.

Assist the Radiology Nursing Manager to identify and manage performance issues including attendance, professional conduct, capability etc.

Actively promote professional development amongst staff within the area.

Assist the Radiology Nursing Manager to ensure all staff have agreed objectives and personal development plans utilising the trusts appraisals process.

Please see job description attached to view main duties of role and man responsibilities.

Job description Job responsibilities 1.Communication: Assist in the development of communication systems and maintain existing effective systems within the clinical area, with nursing, the multi-disciplinary team and support services staff. Ensure effective communication takes place between patients and /or relatives and staff. Participate and communicate effectively with the inter-professional team and other agencies as necessary. Report and document relevant information, using their initiative and communication skills to liaise with the Radiology Department, the multi-disciplinary team and other professionals. They must be confident and competent to react to any concerns immediately. Promote effective communication with ward/departmental staff and multidisciplinary teams by maximising the use of available communication hubs. 2.Clinical Duties: Act as a role model in the assessment, planning, implementation and evaluation of individual programmes of care for patients. Review and evaluate the care given by other team members, ensuring that realistic goals are set in partnership with the patient, and interventions enable the achievement of optimal outcomes. Identify the need for changes in practice and the implications (including budget). There may be a need for some weekend working to achieve Government and Trust targets. Ensure an approach to care which recognises the needs and views of patients and their carers. Ensure an approach to care which minimises clinical risk and maximises clinical effectiveness. Ensure that clinical and other untoward incidents are reported through the Trusts incident reporting mechanism and that staff are supported in this process. Assist in the investigation of clinical incidents and errors and to identify and support any required change to nursing practice. Contributes to policy and practice changes arising from e.g complaints, audits. Ensure that protective clothing is worn and that radiation protection is adhered to during procedures. Assist in the investigation of complaints through the Trusts complaint procedure, using these as a learning opportunity and support the Nursing Manager to change practice as a result, when appropriate. Assist the Nursing Manager in the setting of evidence-based clinical practice standards, guidelines and protocols, which are regularly audited. Support the development of multidisciplinary clinical audit at unit level. Responsible for clinical assessment and management of patients attending the radiology department who experience unexpected clinical events, ensuring appropriate care is provided and concerns are escalated as indicated. Ensure the privacy, dignity and confidentiality of patients/clients, relatives and colleagues are respected at all times. Monitor and support patients undergoing complex interventional radiology procedures acting as scrub nurse as required following completion of competencies as required. Responsible for the timely booking of, pre-assessment and prep of patients undergoing interventional procedures in the radiology department following a period of induction. Liaising closely with the multi-disciplinary teams across the trust to ensure timely interventions as required. 4. Governance: To actively promote the development of evidence-based practice. To ensure that all accidents, incidents and complaints are reported and to assist in the investigation of them Exercise professional accountability and uphold the NMC Code of Professional Conduct. Use reflection to formulate and prioritise areas for self-development. Develop and maintain own professional knowledge and skills through lifelong learning. Works within codes of practice and professional guidelines. 5. Finance and Resources: Oversee the management/ordering of stock for interventional procedures, liaising closely with procurement, colleagues and external agencies to ensure appropriate levels/requirements are maintained and rotated as appropriate escalating any shortages/concerns to the Radiology Nursing Manager/Consultant Radiologist. Act as signatory, authorising and processing overtime/bank shifts for nursing team. 6. Leadership and management: Ensure that a high standard of nursing is delivered by self and others based on an assessment of care needs and the development, implementation and evaluation of programmes of care, identifying priorities and realistic goals involving patients, relatives and the multi-disciplinary team. Utilise leadership skills ensuring the department runs smoothly in the absence of the Radiology Nursing Manager. Assist and support the Radiology Nursing Manager in the overall management of the area. Supervise and monitor the work of staff within the department, ensuring that practice is evidence based and agreed policies are adhered to. Co-ordinate care across the department deploying staff and prioritising as necessary. Ensure that staff rotas are planned to provide adequate staffing cover. Identify when shortfalls occur or are likely to occur and take remedial action. Assist the Radiology Nursing Manager to manage resources within the agreed budgets. Assist the Radiology Nursing Manager in recruitment and selection of staff following agreed personnel policies. Be fully conversant with policies and procedures, including major accident, fire, health and safety, disciplinary, complaints and grievance and follows these as necessary. Assist the Radiology Nursing Manager to identify and manage performance issues including attendance, professional conduct, capability etc. Actively promote professional development amongst staff within the area. Assist the Radiology Nursing Manager to ensure all staff have agreed objectives and personal development plans utilising the trusts appraisals process. Please see job description attached to view main duties of role and man responsibilities.

Person Specification

Education and qualifications

Essential

• Good standard of secondary education.
• Part 1 of the NMC register.
• ENB 998 or equivalent.
• ILS
• PILS (or willingness to undertake)
• Keyboard/computer skills
• AIMS

Desirable

• Leadership qualification
• Conscious sedation training (or willingness to undertake

Experience and knowledge

Essential

• Competent nursing skills and experience in an acute setting.
• Good knowledge of the role of the radiology nurse.
• Interventional Radiology theatre scrub/nursing experience.
• Knowledge of research and audit
• Extensive knowledge of IR equipment/procedures/embolic agents.

Desirable

• Supervisory or management experience.
• Awareness of health and safety as it applies to radiology.
• Knowledge of procurement processes eg integra/nhs supply chain.

Skills and abilities

Essential

• Ability to communicate with all grades of staff.
• Confident, assertive but diplomatic and approachable.
• Possess excellent leadership skills.
• Committed to own personal development.
• Ability to use own initiative in the absence of the radiology nursing manager.
• Adaptable and able to multitask.
• Support other members of staff.
• Able to carry out staff appraisals.

Desirable

• Ambitious
• Commitment to own personal development.
• Able to work under pressure
• Certificate in cannulation/IV therapy passport

Personal qualities

Essential

• Flexible approach to working hours and duties.
• Good time keeping.
• Excellent communication skills.
• Able to work independently and within a team.
• Occupational Health clearance to carry out duties of role.
• Ability to work under pressure and deliver against objectives.
• To be adaptable and cope with stressful situations.

Desirable

• Ability to identify personal development needs.
• Responds well to change and innovation.
• Ability to motivate others

Person Specification Education and qualifications Essential Good standard of secondary education. Part 1 of the NMC register. ENB 998 or equivalent. ILS PILS (or willingness to undertake) Keyboard/computer skills AIMS Desirable Leadership qualification Conscious sedation training (or willingness to undertake Experience and knowledge Essential Competent nursing skills and experience in an acute setting. Good knowledge of the role of the radiology nurse. Interventional Radiology theatre scrub/nursing experience. Knowledge of research and audit Extensive knowledge of IR equipment/procedures/embolic agents. Desirable Supervisory or management experience. Awareness of health and safety as it applies to radiology. Knowledge of procurement processes eg integra/nhs supply chain. Skills and abilities Essential Ability to communicate with all grades of staff. Confident, assertive but diplomatic and approachable. Possess excellent leadership skills. Committed to own personal development. Ability to use own initiative in the absence of the radiology nursing manager. Adaptable and able to multitask. Support other members of staff. Able to carry out staff appraisals. Desirable Ambitious Commitment to own personal development. Able to work under pressure Certificate in cannulation/IV therapy passport Personal qualities Essential Flexible approach to working hours and duties. Good time keeping. Excellent communication skills. Able to work independently and within a team. Occupational Health clearance to carry out duties of role. Ability to work under pressure and deliver against objectives. To be adaptable and cope with stressful situations. Desirable Ability to identify personal development needs. Responds well to change and innovation. Ability to motivate others

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk Hospital NHS Foundation Trust

Hardwick Lane

Bury St. Edmunds

IP33 2QZ

United Kingdom

Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk Hospital NHS Foundation Trust

Hardwick Lane

Bury St. Edmunds

IP33 2QZ

United Kingdom

Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Job summary

As we look to the future, we are excited to be making progress in our plans to build a new health and care campus for West Suffolk, co-producing these plans with staff, stakeholders and partners. Our new Chief People Officer (CPO) will play a pivotal leadership role in this development as we design and deliver a new healthcare facility for our population.

If you are inspired to join us, we would love to hear from you. For an informal discussion with Ewen Cameron, Chief Executive, please contact Emma Whight on 01284 713301.

Main duties of the job

The CPO will be the executive lead for the resourcing, leadership, support and development of staff and volunteers at WSFT, and the ongoing cultural development of the organisation that enables people to perform at their best

Together with other executive members of the Board of Directors, the CPO will demonstrate inspirational and compassionate leadership to the entire workforce, ensuring that staff, and volunteers are supported and motivated to provide the safest and best patient care, and are at the heart of quality improvement and organisational development

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 400+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyone's voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Details

Date posted

01 September 2026

Pay scheme

Very senior manager (VSM)

Salary

Depending on experience VSM Salary

Contract

Permanent

Working pattern

Full-time

Reference number

179-8235541-P

Job locations

West Suffolk Hospital

Bury St Edmunds

IP33 2QZ

United Kingdom

Job description

Job responsibilities

The CPO will: Develop a strategic workforce vision and framework for WSFT so that our clinical divisions and corporate directorates are supported to formulate long-term workforce and education plans. Lead, inspire and develop the workforce directorate, in order to deliver efficient, effective, values-driven and future focused HR, learning and organisational development services. Effectively discharge the executive lead roles pertaining to business partnering, employee relations, resourcing, medical staffing, workforce information, learning and development, organisational development, health and wellbeing, equality diversity and inclusion, volunteering, and knowledge and library services ensuring alignment to Trust strategy and organisational needs. Ensure appropriate governance, policies and procedures are in place, fully accessible, adopted and updated, to enable compliance with regulatory and statutory requirements related to people management. Lead the development of an inclusive working environment for all staff from all backgrounds, heritage and protected characteristics, taking positive action to continually develop the culture of WSFT as an inclusive workplace. Provide comprehensive advice and support to the Board of Directors on all matters pertaining to employment, staff development, inclusivity, wellbeing and staff experience, as well as incident management for complex issues. Lead the growth of the MyWiSH charity to support the Trusts income generation ambitions, building strong partnerships through the work of the team. Direct the overall approach to communications, supporting the communications team to engage effectively across and beyond the organisation.

As part of the Fit and Proper Person Framework, all Board appointees will undergo the FPP test, including a DBS check, as part of the recruitment process and annually thereafter.

Job description Job responsibilities The CPO will: Develop a strategic workforce vision and framework for WSFT so that our clinical divisions and corporate directorates are supported to formulate long-term workforce and education plans. Lead, inspire and develop the workforce directorate, in order to deliver efficient, effective, values-driven and future focused HR, learning and organisational development services. Effectively discharge the executive lead roles pertaining to business partnering, employee relations, resourcing, medical staffing, workforce information, learning and development, organisational development, health and wellbeing, equality diversity and inclusion, volunteering, and knowledge and library services ensuring alignment to Trust strategy and organisational needs. Ensure appropriate governance, policies and procedures are in place, fully accessible, adopted and updated, to enable compliance with regulatory and statutory requirements related to people management. Lead the development of an inclusive working environment for all staff from all backgrounds, heritage and protected characteristics, taking positive action to continually develop the culture of WSFT as an inclusive workplace. Provide comprehensive advice and support to the Board of Directors on all matters pertaining to employment, staff development, inclusivity, wellbeing and staff experience, as well as incident management for complex issues. Lead the growth of the MyWiSH charity to support the Trusts income generation ambitions, building strong partnerships through the work of the team. Direct the overall approach to communications, supporting the communications team to engage effectively across and beyond the organisation. As part of the Fit and Proper Person Framework, all Board appointees will undergo the FPP test, including a DBS check, as part of the recruitment process and annually thereafter.

Person Specification

Qualifications

Essential

• Masters Degree level education in a relevant subject or equivalence experience
• Chartered Fellow CIPD or equivalent experience

Desirable

• Further professional management qualification

Experience

Essential

• Knowledge and understanding of current strategic issues in the NHS
• Appreciation of leading-edge people management and development practices
• Up to date with current UK employment law framework
• Evidence of building, leading, motivating and inspiring successful and effective senior teams within a complex organisation, to achieve service development and transformation
• Significant experience of people leadership at or near Board level
• Strong persuasive and influencing skills with the ability to present ideas and proposals effectively at Board level

Desirable

• Experience at Executive Director/senior leadership level in an acute hospital and/or community services setting
• Experience of leading workforce transformation across complex healthcare systems

Strategic Management

Essential

• Ability to think and act strategically and to articulate a clear sense of direction and vision to a wide audience
• Ability to engage and involve colleagues across disciplines (clinical and non-clinical) in the development of strategic issues and associated decision-making
• Able to engage and involve senior staff across disciplines in the development of strategic issues

Innovation and Sustainability

Essential

• Leadership approach that promotes change and transformation, including impact of digital enablers
• Understands the different perspectives of stakeholders in order to build effective relationships and improve services

Person Specification Qualifications Essential Masters Degree level education in a relevant subject or equivalence experience Chartered Fellow CIPD or equivalent experience Desirable Further professional management qualification Experience Essential Knowledge and understanding of current strategic issues in the NHS Appreciation of leading-edge people management and development practices Up to date with current UK employment law framework Evidence of building, leading, motivating and inspiring successful and effective senior teams within a complex organisation, to achieve service development and transformation Significant experience of people leadership at or near Board level Strong persuasive and influencing skills with the ability to present ideas and proposals effectively at Board level Desirable Experience at Executive Director/senior leadership level in an acute hospital and/or community services setting Experience of leading workforce transformation across complex healthcare systems Strategic Management Essential Ability to think and act strategically and to articulate a clear sense of direction and vision to a wide audience Ability to engage and involve colleagues across disciplines (clinical and non-clinical) in the development of strategic issues and associated decision-making Able to engage and involve senior staff across disciplines in the development of strategic issues Innovation and Sustainability Essential Leadership approach that promotes change and transformation, including impact of digital enablers Understands the different perspectives of stakeholders in order to build effective relationships and improve services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk Hospital

Bury St Edmunds

IP33 2QZ

United Kingdom

Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk Hospital

Bury St Edmunds

IP33 2QZ

United Kingdom

Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Job summary

Are you highly organised, confident working with people and able to manage competing priorities in a busy environment?

The Surgical Division is looking for an ambitious and proactive Rota Co-ordinator to join our team and play a key role in ensuring our clinical rotas are safely and effectively managed.

This is an exciting opportunity for an individual who enjoys problem-solving, working to deadlines and making a real difference to the day-to-day running of clinical services.

Main duties of the job

As Rota Co-ordinator, you will be responsible for the coordination and maintenance of medical and clinical staff rotas across the Surgical Division. You will work closely with Consultants, Specialty Doctors, junior medical staff, clinical leads, operational managers and workforce colleagues to ensure appropriate staffing levels and skill mix are maintained.

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Job summary

To maintain a high standard of evidence based patient care under the direction of the team leader.

To work within the standards set by the department, the Trust and the appropriate Regulatory Body

To work as a competent member of the multidisciplinary theatre team, taking every opportunity to extend knowledge and skills

To provide care to patients in Main Theatre and Day Surgery setting

Main duties of the job

Ensure practice is in accordance with the NMC/HCPC code of conduct and within limits of competence

With appropriate training and supervision, undertake a full range of theatre duties in the anaesthetic / surgical / recovery role

Ensure that patient safety, dignity, confidentiality and comfort are paramount.

Ensure patients' rights are respected and act as their advocate when needed

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

Job summary

Are you a Registered Nurse or an ODP?

We are looking for ODPs and Nurses to join our Theatre team.

The West Suffolk NHS Foundation Trust is committed to achieving excellence in all we do. We are passionate about providing the highest quality care and aim to be the hospital our local communities choose first, every time

Our Trust Vision and Values are of great importance to us, we believe in demonstrating Collaboration, Honesty, Accountability, Innovation and Respect in all aspects of our professional roles.

Our Trust has excellent opportunities for experienced and newly qualified Band 5 Theatre Practitioners to develop, enhance, consolidate and excel in their Theatre Skills.

Our Operating Theatres have recently undergone refurbishment in preparation for the exciting challenge of rebuilding our service. We are a rapidly developing department, catering for a wide range of specialties, electively or in a trauma situation.

Main duties of the job

As a Registered Theatre Practitioner (RTP), you will provide high quality skilled theatre assistance, including scrub and circulatory duties throughout a range of specialities, and also demonstrate good communication skills to work within a multidisciplinary perioperative team.

Ensure all accurate record keeping in accordance with the NMC/ HCPC code at all times

Development opportunities

The department actively encourages training and development opportunities; therefore, the successful applicant will need to be committed to the educational needs of the department and be expected to promote the high standards of patient care provided by the West Suffolk Hospital

The West Suffolk Hospital has a rich history in Theatre Practitioner development into management, education and advanced practice, which have included:

Clinical Team Leaders

Departmental and Clinical Team Managers

Clinical Educational Supervisors

Resuscitation Practitioner

Advanced Scrub Practitioners

Surgical Care Practitioners (training approved by the Royal College of Surgeons)

Anaesthesia Associates (training approved by the Royal College of Anaesthetists)

Clinical Equipment Technologist (ITU & Theatres)

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Job summary

An exciting opportunity has arisen within the Health Records team based at the West Suffolk Hospital and Sudbury Health Centre. This role is a band 3 clerical admin role, working 35 hours per week. Usual hours 08.30-17.00.

Main duties of the job

To check-in & discharge patients, add new encounters, admit and discharge patients for minor operations, book follow up appointments for rapid access clinics, virtual clinics, complete outcomes for the PTL and coding

To be responsible for the clinic reception area, ensuring patients are communicated to effectively and their needs are responded to as and when required, escalating poorly patients to the Nurse in Charge.

To have extensive knowledge of the RTT to enable the Administrator to make a judgement according to the pathway on which outcome code is applicable to the treatment received. To ensure that failed outcome codes are rectified and appointments modified to ensure data correctness

To meet and greet patients on Outpatient Reception areas, in an appropriate, polite and helpful manner to assist in ensuring the patient experience is as positive and pleasant as possible in line with the Trust 'Putting You First' initiative.

Demonstrate professionalism when dealing with telephone enquiries whilst adhering to the rules under the General Data Protection Regulations. To investigate and resolve complex health record issues and update records accordingly.

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

Job summary

If you are passionate about patient care and enjoy working in a busy, dynamic environment, then a career as a Phlebotomist could be the perfect opportunity for you.

Our team of Phlebotomists provides a blood-taking service for both inpatients and outpatients across several locations, including West Suffolk Hospital (WSH), Mildenhall Health Centre Hub, Newmarket Community Hospital including the CDC and Sudbury Community Health Centre. As the role involves working across multiple sites, the ability to travel independently between locations is essential.

The inpatient service operates seven days a week, while outpatient clinics run on weekdays, with Saturday morning sessions available at some sites.

Previous phlebotomy experience would be advantageous; however, we are keen to hear from individuals with the right attitude, enthusiasm and commitment to delivering excellent patient care. Full training will be provided for the successful candidate.

The post holder will be responsible for obtaining blood samples from inpatients and outpatients using venepuncture techniques, while also undertaking associated administrative and reception duties. You will need to demonstrate excellent communication and interpersonal skills, attention to detail, good manual dexterity, and strong literacy and numeracy skills.

By joining our team, you will contribute directly to the delivery of essential diagnostic services while upholding the Trust's values and commitment to putting patients first.

Main duties of the job

The post holder will be a valued member of the Phlebotomy team, responsible for obtaining blood samples by venepuncture from both inpatients and outpatients across a range of locations within West Suffolk Hospital and at community sites.

As a front-line member of staff, the post holder will play an important ambassadorial role, delivering a high-quality service and ensuring a positive experience for patients. There will also be opportunities to gain a broader understanding of Pathology services by supporting the work of other pathology departments and providing cover within Pathology Reception when required.

Key responsibilities include:

• Collecting blood samples by venepuncture from patients and working flexibly across a variety of locations to support service delivery, including Outpatient Phlebotomy, inpatient wards and the Macmillan Unit at West Suffolk Hospital, as well as community services at Sudbury Community Health Centre, Newmarket Community Hospital and Mildenhall Health Centre Hub. This may also include working at additional locations as the service develops.
• Undertaking blood sample collection will initially be under supervision whilst completing phlebotomy training and developing competence.

Please refer to the full Job Description and Person Specification for a comprehensive overview of the role and its responsibilities.

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, MacMillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

Job summary

The Neonatal Unit at West Suffolk NHS Foundation Trust is a Level 1 Unit with 12 cots. We provide short term intensive care, high dependency care and special care for sick and preterm infants from 30 weeks gestation (multiples from 32 weeks). We have facilities to stabilise babies if born before 30 weeks, prior to their transfer to a tertiary unit for ongoing care. We have 1 ITC cot, 3 HD, 8 SC as well as Neonatal Transitional Care and a Neonatal Community Service. Around 500 babies are admitted to our unit every year.

We are dedicated to delivering excellent family integrated care, have achieved the GOLD Bliss Baby Charter Accreditation, and are now working towards Baby Friendly Initiative (BFI) stage 2 accreditation.

We are looking for a passionate Band 6 Nurse to join our small, supportive and friendly team.

Main duties of the job

Post holder is responsible for the day-to-day management of nursing care provision on the NNU. This role will include supporting other nurses, particularly during periods when additional workload impacts on bedside caring time, e.g. during the acute period of admission or the internal and external transfer of babies.

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Job summary

We are seeking an experienced Midwife with a passion for Perinatal Mental Health to join our specialist team as a Band 6 Perinatal Mental Health Midwife.

Working closely with the Perinatal Mental Health Specialist Lead Midwife, you will play a key role in supporting women, birthing people and their families experiencing mental health difficulties during pregnancy and the postnatal period. You will provide specialist assessment, support and care coordination, helping to ensure women receive safe, compassionate and personalised care throughout their maternity journey.

This is an exciting opportunity for a compassionate band 6 midwife to contribute to the continued development of a growing specialist service in an area recognised locally and nationally as a key priority within maternity care.

Main duties of the job

As a Perinatal Mental Health Midwife, you will:

• Provide specialist support, assessment and care planning for women experiencing perinatal mental health difficulties.
• Deliver emotional, psychological and practical support to women and their families.
• Undertake comprehensive mental health and risk assessments and contribute to care planning and review.
• Work collaboratively with maternity, neonatal, mental health, safeguarding and community services to provide seamless care.
• Act as a specialist resource for maternity and neonatal colleagues, offering advice and support on perinatal mental health issues.
• Support the delivery of perinatal mental health education and training across the Women's and Children's Division.
• Participate in multidisciplinary and multi-agency meetings to ensure coordinated, person-centred care.
• Contribute to service development, quality improvement, audit and implementation of best practice.

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Job summary

To provide a comprehensive personal assistant/secretarial service in support of the Consultant and associated medical team, ensuring the provision of an efficient and reliable service.

Main duties of the job

For full details of the job Role and Person Specification, please see attached Job Description.

The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible.

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Job summary

We are looking for a compassionate Band 5 Registered Nurse to join our friendly and supportive Diabetes and Endocrinology ward.

The ward provides care for patients with a wide range of acute and complex medical conditions, alongside specialist care for people living with diabetes and endocrine disorders. This provides an excellent opportunity to develop broad acute medical nursing skills while gaining specialist knowledge and experience in diabetes care.

You will work within an experienced multidisciplinary team to provide safe, effective and individualised care throughout the patient journey, from admission and assessment through to treatment, recovery and discharge.

Previous diabetes experience is not essential. We welcome applications from both experienced and newly qualified nurses who are motivated to learn, develop their clinical skills and contribute positively to our team.

We offer a supportive working environment with induction, preceptorship where appropriate, ongoing education and opportunities to develop specialist knowledge and clinical competence.

Main duties of the job

The post holder will assess, plan, implement and evaluate safe, effective and individualised nursing care for patients with a range of acute medical, diabetes and endocrine conditions. Experience of VRII/FRII is advantageous.

You will be responsible for an allocated group of patients, prioritising care according to clinical need and recognising and escalating deterioration appropriately. You will administer medications safely, develop competence in diabetes and insulin management and support patients to understand and participate in the management of their condition.

Working closely with the multidisciplinary team, you will contribute to treatment planning, complex discharge planning and safe and timely patient flow. You will communicate effectively with patients, relatives and colleagues and maintain accurate, contemporaneous clinical documentation.

As your experience develops, you will support the coordination of the ward, supervise and support nursing assistants and students, and contribute to the development of less experienced colleagues.

You will maintain high standards of fundamental nursing care, infection prevention, safeguarding, pressure-area care and falls prevention, while actively contributing to clinical governance, quality improvement, audit and learning from incidents and patient feedback.

About us

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and teamwork guide how we work and behave as a team.

At West Suffolk NHS Foundation Trust we provide:

NHS/Blue Light Discounts

NHS Pension Scheme

Employee Assistance Programme

Long Service awards

Recognition Awards - Putting you First and STAR (Special Thanks and Recognition)

Salary Sacrifice Schemes

Cycle to Work Scheme

Eye Test Reimbursement

We promote a diverse and inclusive community where everyone's voice counts, and you can #BeKnown for whoever you are.

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community