Job description

Job responsibilities

What you'll be doing

HR Advisory & Employee Relations

• Provide professional, pragmatic and timely HR advice and guidance to managers and employees across the full employee lifecycle.
• Lead and support employee relations matters including disciplinary, grievance, capability, performance and absence management.
• Support managers to effectively manage attendance, performance, wellbeing and workplace issues.
• Coach and advise managers to build their confidence and capability in managing people effectively.
• Provide appropriate challenge where required, ensuring decisions are fair, consistent, proportionate and aligned with employment legislation and organisational policies.
• Identify employment risks and provide clear recommendations, escalating complex or high-risk matters appropriately.
• Support managers through organisational change and other people-related challenges.

Recruitment & Onboarding

• Support and advise managers throughout the recruitment and selection process.
• Develop and promote effective recruitment approaches that attract high-quality candidates.
• Support pre-employment checks, onboarding and induction processes.
• Ensure recruitment practices are fair, inclusive and compliant with relevant requirements.
• Contribute to improving the candidate and employee experience.

People Management & Development

• Support managers with effective performance management, objective setting and employee development.
• Support effective appraisal processes and contribute to a culture of regular feedback and development.
• Identify and contribute to learning and development opportunities across the practice.
• Promote positive employee engagement, inclusion, wellbeing and organisational culture.
• Contribute to organisational development and wider people-focused projects and initiatives.

HR Operations & Service Delivery

• Maintain accurate and confidential employee records and HR systems.
• Support the development, implementation and review of HR policies, procedures and processes.
• Monitor HR data and provide relevant reports, workforce information and insight to senior leaders.
• Identify workforce trends, risks and opportunities and use data to inform HR activity.
• Ensure HR processes are delivered consistently, efficiently and in accordance with employment legislation, regulatory requirements and organisational policies.
• Ensure appropriate and timely management of HR documentation and processes.
• Work collaboratively with colleagues across the HR team to maintain a responsive, high-quality HR service.
• Provide day-to-day support and guidance to HR colleagues where required.

Healthcare & Primary Care

• Develop a strong understanding of the specific workforce requirements and challenges within general practice.
• Support compliance with relevant NHS, primary care and healthcare workforce requirements.
• Support appropriate processes relating to professional registration, safeguarding, employment checks and other healthcare-specific requirements where relevant.
• Maintain a high level of confidentiality when managing sensitive employee and workforce information.
• Understand and respond appropriately to the regulatory and workforce context in which the practice operates.

Continuous Improvement

• Identify opportunities to improve HR processes, systems, policies and the overall employee experience.
• Contribute to wider people initiatives, workforce projects and organisational development activity.
• Support the implementation of new HR processes and ways of working.
• Keep up to date with employment legislation, HR best practice and developments affecting healthcare employers.
• Take ownership of agreed HR projects and deliver them effectively.

Person Specification

We are looking for an experienced HR professional who can combine strong technical HR knowledge with a practical, approachable and solutions-focused style.

Qualifications & Experience

Essential

• CIPD Level 5 qualification or equivalent HR qualification.
• Minimum 3 years' relevant HR experience operating at HR Manager level or equivalent.
• Strong generalist HR experience across the employee lifecycle.
• Significant experience managing and advising on employee relations matters.
• Strong understanding of UK employment legislation and its practical application.
• Experience coaching and advising managers on people management issues.
• Experience working within a complex, regulated or changing environment.
• Experience managing competing priorities and delivering a responsive HR service.
• Ability to work independently, use professional judgement and provide pragmatic HR solutions.

Desirable

• CIPD Level 7 qualification or currently working towards Level 7.
• CIPD membership.
• Healthcare, primary care or NHS experience.
• Experience supporting organisational change, workforce planning or people projects.
• Experience using HR systems and workforce data to support decision-making.
• Experience of HR process improvement and service development.

Healthcare, primary care or NHS experience is highly desirable; however, we are equally interested in strong HR professionals from other regulated or complex environments who can demonstrate transferable experience.

Skills & Attributes

People-focused

You genuinely care about creating a positive employee experience and supporting people to do their best work.

Credible

You have the knowledge and confidence to provide sound HR advice, build trust with managers and appropriately challenge when needed.

Pragmatic

You take a practical, solutions-focused approach and are comfortable balancing strategic thinking with hands-on delivery. You are willing to get involved, take ownership and see things through.

Organisationally aware

You understand the balance between supporting employees, managing risk and delivering organisational priorities.

Confident and approachable

You are comfortable managing difficult or sensitive conversations while maintaining positive and professional working relationships.

Improvement-focused

You don't simply maintain existing processes. You look for better, simpler and more effective ways of working and are willing to contribute to positive change.

Resilient and organised

You can manage competing priorities, work to deadlines and remain calm and professional when dealing with sensitive or complex situations.

A team player

You enjoy working collaboratively within a small team, sharing knowledge and supporting colleagues across the wider organisation.

What we can offer

• A permanent HR Manager role within a supportive and collaborative HR team.
• Full-time or part-time working considered.
• A salary negotiable and dependent on experience and qualifications.
• A varied HR role with genuine autonomy, responsibility and ownership.
• The opportunity to work closely with managers and senior leaders.
• The opportunity to influence and improve the employee experience.
• A role where your contribution will be visible and valued.
• The opportunity to develop your HR career within a complex and rewarding healthcare environment.
• The opportunity to contribute to the continued development of the practice and its people.

Person Specification

Skills & Attributes

Essential

• People-focused
• You genuinely care about creating a positive employee experience and supporting people to do their best work.
• Credible
• You have the knowledge and confidence to provide sound HR advice, build trust with managers and appropriately challenge when needed.
• Pragmatic
• You take a practical, solutions-focused approach and are comfortable balancing strategic thinking with hands-on delivery. You are willing to get involved, take ownership and see things through.
• Organisationally aware
• You understand the balance between supporting employees, managing risk and delivering organisational priorities.
• Confident and approachable
• You are comfortable managing difficult or sensitive conversations while maintaining positive and professional working relationships.
• Improvement-focused
• You don't simply maintain existing processes. You look for better, simpler and more effective ways of working and are willing to contribute to positive change.
• Resilient and organised
• You can manage competing priorities, work to deadlines and remain calm and professional when dealing with sensitive or complex situations.
• A team player
• You enjoy working collaboratively within a small team, sharing knowledge and supporting colleagues across the wider organisation.

Experience

Essential

• Minimum 3 years' relevant HR experience operating at HR Manager level or equivalent.
• Strong generalist HR experience across the employee lifecycle.
• Significant experience managing and advising on employee relations matters.
• Strong understanding of UK employment legislation and its practical application.
• Experience coaching and advising managers on people management issues.
• Experience working within a complex, regulated or changing environment.
• Experience managing competing priorities and delivering a responsive HR service.
• Ability to work independently, use professional judgement and provide pragmatic HR solutions

Desirable

• Healthcare, primary care or NHS experience.
• Experience supporting organisational change, workforce planning or people projects.
• Experience using HR systems and workforce data to support decision-making.
• Experience of HR process improvement and service development.
• Healthcare, primary care or NHS experience is highly desirable; however, we are equally interested in strong HR professionals from other regulated or complex environments who can demonstrate transferable experience.

Qualifications

Essential

• CIPD Level 5 qualification or equivalent HR qualification.

Desirable

• CIPD Level 7 qualification or currently working towards Level 7.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

York Medical Group

Address

32 Clifton

YORK

YO30 6AE

United Kingdom

Employer's website

https://www.yorkmedicalgroup.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Title

Practice Nurse

Responsible to

Clinical Managers

Responsible for

AP/HCAs

Job Purpose

To provide a high-quality care service based on the needs of the Practice population which includes treatment, screening, preventative care and patient education.

Accountable for delivering evidence-based practice for patients with long-term conditions and management and preventative nursing interventions to all patients.

Main Duties & Responsibilities

Assess, plan, develop, implement and evaluate treatment programmes that promote health and well-being including being able to prescribe

Review medication for therapeutic effectiveness, appropriate to patient needs and in accordance with evidence-based practice and national and practice protocols

To manage patients with chronic disease, running specific clinic sessions and maintaining robust call and recall systems

Take responsibility for national screening work such as cervical cytology and deliver the national immunisation and vaccination schedule

Provide travel health advice and administer appropriate vaccinations

Treat patients with minor injuries, assess and create treatment plans for patients with minor injuries alongside ANP

Provide directly and assist GPs with sexual/womens health

Break bad news to patients/parents/carers and provide appropriate ongoing support to meet identified needs

Lead and support chaperones and ensure recognised training has taken place.

Lead and take responsibility for health promotion to help educate patients.

Select, carry out and interpret results of specific tests.

Administration/supply of medicines on an individual basis through PGD.

To act as contact for third sector agencies and other organisations to assist holistic patient care

Responsible for infection control policies, ensuring compliance with current guidelines. Must be willing to undertake lead site-based IPC roles if required and support the Nursing team, ensuring IPC audits are completed by themselves or their deputy as appropriate.

Demonstrates awareness of safeguarding policies and procedures, including the ability to identify safeguarding concerns and promptly escalate them in line with organisational protocols. Maintains up-to-date knowledge of safeguarding guidance and is able to identify and refer appropriately to the designated safeguarding lead(s) within the practice

To maintain accurate patient records and enter onto the computer using agreed Read Codes

Ensure accurate completion of all necessary documentation associated with patient health care

Take responsibility for Qof and clinical areas of LES/DES, liaising with staff to ensure the practice achieves targets

To support clinical effectiveness by co-ordinating and leading the practice clinical audits and research project.

To contribute to the preparation of any Practice development plans.

To maintain own annual registration with the NMC and adhere to Code of Professional Conduct, including personal responsibility for revalidation.

To maintain a safe and therapeutic environment for all PHC staff, patients, carers and co-workers from other agencies. Ensure all statutory regulations (e.g. Health & Safety, COSHH, etc) are implemented and adhered to.

To always promote a professional approach by attire and attitude to patients and staff both in and out of the Practice.

To maintain own continuous professional development and ensure PDP kept up to date in line with the requirements of the Practice.

Attend and participate in staff and Practice meetings and in-house clinical training sessions.

To be flexible to work across multi sites.

Person Specification

Experience

Essential

• Proven experience in delivering nursing care within a primary care or community setting.
• Experience in managing chronic disease clinics and delivering national screening programmes (e.g., cervical cytology).
• Experience in immunisation and vaccination delivery, including travel health advice.
• Experience in minor injury assessment and treatment or willingness to develop this skill.
• Experience of using Patient Group Directives (PGDs) for medication administration.
• Experience in clinical audit and quality improvement initiatives
• Experience supporting and mentoring junior staff such as APs and HCAs is desirable.

Qualifications

Essential

• Registered Nurse with current Nursing and Midwifery Council (NMC) registration
• Qualification and/or experience in general practice nursing or community nursing
• Current immunisation certification or willingness to complete
• Evidence of ongoing professional development and commitment to revalidation

Knowledge & Skills

Essential

• Strong clinical assessment, diagnostic, and treatment planning skills.
• Ability to manage and deliver chronic disease management in line with evidence-based practice and QOF requirements.
• Understanding of safeguarding adults and children, and ability to apply this in practice.
• Excellent record-keeping skills with ability to maintain accurate and confidential patient data using clinical IT systems and Read Codes.
• Knowledge of infection control procedures and health and safety regulations.
• Strong communication and interpersonal skills to engage effectively with patients, carers, and multi-disciplinary teams.
• Ability to provide sensitive information and support to patients and their families (e.g., breaking bad news).
• Organisational skills with the ability to manage multiple priorities and maintain robust call and recall systems.
• Proficiency in delivering health promotion and patient education.

Personal Attributes

Essential

• Commitment to high standards of clinical care and continuous professional development
• Flexible and adaptable approach to working across multiple sites as required
• Professional attitude and appearance, demonstrating integrity and respect in all interactions
• Empathy and compassion with a patient-centred approach
• Ability to work independently and as part of a multidisciplinary team
• Proactive, motivated, and willing to take responsibility for service development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

York Medical Group

Address

199 Acomb Road

YORK

YO24 4HD

United Kingdom

Employer's website

https://www.yorkmedicalgroup.co.uk/ (Opens in a new tab)