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Showing 96 results
Community Sister / Charge Nurse / District Nurse
East Coast Community Healthcare CIC
North East England
GBP 39,959 - 48,117 per year
Registered Nurse/RN
Job summary An exciting opportunity has arisen for a Sister/ Charge Nurse/ District Nurse to join our Primary Care Home team delivering high quality nursing...
17 day(s) ago
Community Sister / Charge Nurse / District Nurse
East Coast Community Healthcare CIC
North East England
GBP 39,959 - 48,117 per year
Registered Nurse/RN
Job summary An exciting opportunity has arisen for a Sister/ Charge Nurse/ District Nurse to join our Primary Care Home team delivering high quality nursing...
17 day(s) ago
Pharmacy Technician
Hope Citadel Healthcare CIC
North East England
GBP 27,982 - 29,640 per year
Pharmacist
Job summary We are seeking to recruit an experienced, motivated, and enthusiastic Pharmacy Technician to join our GP practice in Manchester.
17 day(s) ago
Pharmacy Technician
Hope Citadel Healthcare CIC
North East England
GBP 27,982 - 29,640 per year
Pharmacist
Job summary We are seeking to recruit an experienced, motivated, and enthusiastic Pharmacy Technician to join our GP practice in Manchester.
17 day(s) ago
Clinical Caseload Holder Band 7 - Bromley/Hayes
Bromley Healthcare CIC
North East England
GBP 55,524 - 62,652 per year
Medical Specialist
Job summary Clinical Caseload Holder - Band 7 - Bromley area £55,524 - £62,652 Inc HCAS per annum pro rata Full time - 37.
22 day(s) ago
Clinical Caseload Holder Band 7 - Bromley/Hayes
Bromley Healthcare CIC
North East England
GBP 55,524 - 62,652 per year
Medical Specialist
Job summary Clinical Caseload Holder - Band 7 - Bromley area £55,524 - £62,652 Inc HCAS per annum pro rata Full time - 37.
22 day(s) ago
Band 6 Occupational Therapist
Bromley Healthcare CIC
North East England
GBP 45,953 - 54,254 per year
Activity Therapist
Job summary Occupational Therapist - Home Pathway Band 6 - £45,953 - £54,254 inc HCAS per annum Permanent - Full time 37.
22 day(s) ago
Band 6 Occupational Therapist
Bromley Healthcare CIC
North East England
GBP 45,953 - 54,254 per year
Activity Therapist
Job summary Occupational Therapist - Home Pathway Band 6 - £45,953 - £54,254 inc HCAS per annum Permanent - Full time 37.
22 day(s) ago
Senior Occupational Therapist
Bromley Healthcare CIC
North East England
GBP 45,953 - 54,254 per year
Activity Therapist
Job summary Senior Occupational Therapist - Band 6 £44,485 - £52,521 Inc HCAS per annum pro rata Full time position We are looking for an enthusiastic Senior...
22 day(s) ago
Senior Occupational Therapist
Bromley Healthcare CIC
North East England
GBP 45,953 - 54,254 per year
Activity Therapist
Job summary Senior Occupational Therapist - Band 6 £44,485 - £52,521 Inc HCAS per annum pro rata Full time position We are looking for an enthusiastic Senior...
22 day(s) ago
Bank Community Staff Nurse
Bromley Healthcare CIC
North East England
GBP 36,943 - 44,900 per year
Registered Nurse/RN
Job summary Community Staff Nurse - Hayes/West Wickham/Biggin Hill area Bank - Adhoc basis Band 5 - £36,943 - £44,900 Inc HCAS per annum pro rata We are look...
23 day(s) ago
Bank Community Staff Nurse
Bromley Healthcare CIC
North East England
GBP 36,943 - 44,900 per year
Registered Nurse/RN
Job summary Community Staff Nurse - Hayes/West Wickham/Biggin Hill area Bank - Adhoc basis Band 5 - £36,943 - £44,900 Inc HCAS per annum pro rata We are look...
23 day(s) ago
Integrated Transfer of Care Lead
East Coast Community Healthcare CIC
North East England
GBP 66,582 - 77,368 per year
Medical Specialist
Job summary Great Yarmouth and Waveney Locality - Hosted by ECCH, on behalf of JPUH, NCC, SCC and N&S ICB Are you an experienced system leader who thrives in...
24 day(s) ago
Integrated Transfer of Care Lead
East Coast Community Healthcare CIC
North East England
GBP 66,582 - 77,368 per year
Medical Specialist
Job summary Great Yarmouth and Waveney Locality - Hosted by ECCH, on behalf of JPUH, NCC, SCC and N&S ICB Are you an experienced system leader who thrives in...
24 day(s) ago
NHS 111 Clinical Advisor - Oldbury
DHU Healthcare
North East England
GBP 38,383 - 46,221 per year
Health Service Manager/Administrator
Job summary The post holder will be responsible for assessing callers with a wide spectrum of clinical conditions, advising patients on next steps, and refer...
26 day(s) ago
NHS 111 Clinical Advisor - Oldbury
DHU Healthcare
North East England
GBP 38,383 - 46,221 per year
Health Service Manager/Administrator
Job summary The post holder will be responsible for assessing callers with a wide spectrum of clinical conditions, advising patients on next steps, and refer...
26 day(s) ago
People and Development Administrator
Your Healthcare CIC
North East England
GBP 33,262 - 36,027 per year
Admin and Clerical
Job summary We are looking for a proactive, organised People and Development Administrator to join our People Services Team at Hollyfield House.
28 day(s) ago
People and Development Administrator
Your Healthcare CIC
North East England
GBP 33,262 - 36,027 per year
Admin and Clerical
Job summary We are looking for a proactive, organised People and Development Administrator to join our People Services Team at Hollyfield House.
28 day(s) ago
Community Nurse
Your Healthcare CIC
North East England
GBP 36,943 - 44,900 per year
Registered Nurse/RN
Job summary Are you a staff nurse looking for a change? Or a newly qualified nurse looking for an exciting and challenging role? Why not come and join the Co...
28 day(s) ago
Community Nurse
Your Healthcare CIC
North East England
GBP 36,943 - 44,900 per year
Registered Nurse/RN
Job summary Are you a staff nurse looking for a change? Or a newly qualified nurse looking for an exciting and challenging role? Why not come and join the Co...
28 day(s) ago
Bank Healthcare Assistant Night Service
East Coast Community Healthcare CIC
North East England
GBP 25,760 - 27,476 per year
Exercise Therapist
Job summary Bank Health Care Assistant working within the night service Are you an experienced Healthcare Assistant (HCA) who enjoys working in partnership w...
1 month(s) ago
Bank Healthcare Assistant Night Service
East Coast Community Healthcare CIC
North East England
GBP 25,760 - 27,476 per year
Exercise Therapist
Job summary Bank Health Care Assistant working within the night service Are you an experienced Healthcare Assistant (HCA) who enjoys working in partnership w...
1 month(s) ago
Epic EPR Analyst
Bromley Healthcare CIC
North East England
GBP 45,953 - 54,254 per year
Human Resources Officer
Job summary Epic EPR Analyst Band 6 | approx 12 month fixed term contract Based across BHC, GSTT and LGT Bromley Healthcare is seeking colleagues to join the...
1 month(s) ago
Epic EPR Analyst
Bromley Healthcare CIC
North East England
GBP 45,953 - 54,254 per year
Human Resources Officer
Job summary Epic EPR Analyst Band 6 | approx 12 month fixed term contract Based across BHC, GSTT and LGT Bromley Healthcare is seeking colleagues to join the...
1 month(s) ago
Improvement Programme Manager
Bromley Healthcare CIC
North East England
GBP 53,751 - 60,651 per year
Health Service Manager/Administrator
Job summary Improvement Programme Manager 18 month fixed term contract Band 7 - £53,751 - £60,651 inclusive of HCAS Are you passionate about driving meaningf...
1 month(s) ago
Improvement Programme Manager
Bromley Healthcare CIC
North East England
GBP 53,751 - 60,651 per year
Health Service Manager/Administrator
Job summary Improvement Programme Manager 18 month fixed term contract Band 7 - £53,751 - £60,651 inclusive of HCAS Are you passionate about driving meaningf...
1 month(s) ago
Band 6 Community Specialist Podiatrist
Bromley Healthcare CIC
Inner London, Greater London
GBP 45,953 - 54,254 per year
Radiographer
Job summary Band 6 - Community Specialist Podiatrist £45,953 - £54,254 Inc HCAS per annum pro rata Full or part time roles available, flexible working consider…
22 hour(s) ago
Band 6 Community Specialist Podiatrist
Bromley Healthcare CIC
Inner London, Greater London
GBP 45,953 - 54,254 per year
Radiographer
Job summary Band 6 - Community Specialist Podiatrist £45,953 - £54,254 Inc HCAS per annum pro rata Full or part time roles available, flexible working consider…
22 hour(s) ago
BANK Band 6 Adult Community Specialist Speech & Language Therapist
Bromley Healthcare CIC
Inner London, Greater London
GBP 45,953 - 54,254 per year
Radiographer
Job summary BANK Adult Community Specialist Speech & Language Therapist Band 6 - £45,953 - £54,254 Inc HCAS Per annum pro rata Bank - adhoc hours - 3 months du…
22 hour(s) ago
BANK Band 6 Adult Community Specialist Speech & Language Therapist
Bromley Healthcare CIC
Inner London, Greater London
GBP 45,953 - 54,254 per year
Radiographer
Job summary BANK Adult Community Specialist Speech & Language Therapist Band 6 - £45,953 - £54,254 Inc HCAS Per annum pro rata Bank - adhoc hours - 3 months du…
22 hour(s) ago
Band 6 Adult Community Specialist Speech & Language Therapist
Bromley Healthcare CIC
Inner London, Greater London
GBP 45,953 - 54,254 per year
Radiographer
Job summary Adult Community Specialist Speech & Language Therapist - Band 6 £44,485 - £52,521 Inc HCAS Per annum pro rata Part - time 15 hrs a week - Fixed Ter…
22 hour(s) ago
Band 6 Adult Community Specialist Speech & Language Therapist
Bromley Healthcare CIC
Inner London, Greater London
GBP 45,953 - 54,254 per year
Radiographer
Job summary Adult Community Specialist Speech & Language Therapist - Band 6 £44,485 - £52,521 Inc HCAS Per annum pro rata Part - time 15 hrs a week - Fixed Ter…
22 hour(s) ago
BANK Band 4 Speech and Language Therapy Assistant - Adult Services
Bromley Healthcare CIC
Inner London, Greater London
GBP 33,262 - 36,027 per year
Radiographer
Job summary BANK Adult Speech & Language Therapy Assistant Band 4 - £33,262 - £36,027 Inclusive HCAS per annum pro rata bank - adhoc hours An opportunity has a…
22 hour(s) ago
BANK Band 4 Speech and Language Therapy Assistant - Adult Services
Bromley Healthcare CIC
Inner London, Greater London
GBP 33,262 - 36,027 per year
Radiographer
Job summary BANK Adult Speech & Language Therapy Assistant Band 4 - £33,262 - £36,027 Inclusive HCAS per annum pro rata bank - adhoc hours An opportunity has a…
22 hour(s) ago
Integrated Neighbourhood Team (INT) Lead
East Coast Community Healthcare CIC
Inner London, Greater London
GBP 57,528 - 64,750 per year
Radiographer
Job summary An exciting opportunity has arisen for an Integrated Neighbourhood Team Lead (x2) to support the development and delivery of Neighbourhood-based he…
1 day(s) ago
Integrated Neighbourhood Team (INT) Lead
East Coast Community Healthcare CIC
Inner London, Greater London
GBP 57,528 - 64,750 per year
Radiographer
Job summary An exciting opportunity has arisen for an Integrated Neighbourhood Team Lead (x2) to support the development and delivery of Neighbourhood-based he…
1 day(s) ago
Clinical Practitioner
DHU Healthcare
Derbyshire and Nottinghamshire, East Midlands
Emergency Medicine Physician
Job summary Use your clinical expertise to guide patients to the right care - when it matters most.
1 day(s) ago
Clinical Practitioner
DHU Healthcare
Derbyshire and Nottinghamshire, East Midlands
Emergency Medicine Physician
Job summary Use your clinical expertise to guide patients to the right care - when it matters most.
1 day(s) ago
Medical Receptionist
Hope Citadel Healthcare CIC
Inner London, Greater London
GBP 26,227 per year
Radiographer
Job summary We have part time 30hrs per week position available.
2 day(s) ago
Medical Receptionist
Hope Citadel Healthcare CIC
Inner London, Greater London
GBP 26,227 per year
Radiographer
Job summary We have part time 30hrs per week position available.
2 day(s) ago
Sister / Charge Nurse / District Nurse
East Coast Community Healthcare CIC
Inner London, Greater London
GBP 39,959 - 48,117 per year
Radiographer
Job summary An exciting opportunity has arisen for a Sister/ Charge Nurse/ District Nurse to join our Primary Care Home team delivering high quality nursing ca…
2 day(s) ago
Sister / Charge Nurse / District Nurse
East Coast Community Healthcare CIC
Inner London, Greater London
GBP 39,959 - 48,117 per year
Radiographer
Job summary An exciting opportunity has arisen for a Sister/ Charge Nurse/ District Nurse to join our Primary Care Home team delivering high quality nursing ca…
2 day(s) ago
Community Staff Nurse
East Coast Community Healthcare CIC
Inner London, Greater London
GBP 32,073 - 39,043 per year
Radiographer
Job summary EXCITING OPPORTUNITY, NOT TO BE MISSED! East Coast Community Healthcare CIC is an exciting social enterprise providing a range of NHS community hea…
2 day(s) ago
Community Staff Nurse
East Coast Community Healthcare CIC
Inner London, Greater London
GBP 32,073 - 39,043 per year
Radiographer
Job summary EXCITING OPPORTUNITY, NOT TO BE MISSED! East Coast Community Healthcare CIC is an exciting social enterprise providing a range of NHS community hea…
2 day(s) ago
Advanced Nurse Practitioner - Integrated Neighbourhood Care Team
Conexus Healthcare CIC
Inner London, Greater London
GBP 49,828 - 60,657 per year
Radiographer
Job summary An exciting opportunity has arisen to join a newly established Integrated Neighbourhood Care Team designed to transform care for housebound patient…
2 day(s) ago
Advanced Nurse Practitioner - Integrated Neighbourhood Care Team
Conexus Healthcare CIC
Inner London, Greater London
GBP 49,828 - 60,657 per year
Radiographer
Job summary An exciting opportunity has arisen to join a newly established Integrated Neighbourhood Care Team designed to transform care for housebound patient…
2 day(s) ago
Health Visitor - Bexley
Bromley Healthcare CIC
Inner London, Greater London
GBP 45,953 - 54,254 per year
Radiographer
Job summary Health Visitor vacancy in Bexley Borough - Band 6 £45,953 - £54,254 Inc HCAS per annum pro rata 0.
3 day(s) ago
Health Visitor - Bexley
Bromley Healthcare CIC
Inner London, Greater London
GBP 45,953 - 54,254 per year
Radiographer
Job summary Health Visitor vacancy in Bexley Borough - Band 6 £45,953 - £54,254 Inc HCAS per annum pro rata 0.
3 day(s) ago
Medical Receptionist
Hope Citadel Healthcare CIC
Inner London, Greater London
GBP 26,227 per year
Radiographer
Job summary Do you want to have a job that helps people, and work with great colleagues?
4 day(s) ago
Medical Receptionist
Hope Citadel Healthcare CIC
Inner London, Greater London
GBP 26,227 per year
Radiographer
Job summary Do you want to have a job that helps people, and work with great colleagues?
4 day(s) ago
Community Sister / Charge Nurse / District Nurse
East Coast Community Healthcare CIC View all jobs
Posted 17 day(s) ago
Reference: 2342484
Job summary
An exciting opportunity has arisen for a Sister/ Charge Nurse/ District Nurse to join our Primary Care Home team delivering high quality nursing care to the population of Lowestoft. If you are motivated, adaptable, forward thinking and you see yourself leading within community healthcare, then this could be the role for you.
The role contains variety every day with a mixture of face to face clinical practice, leadership and management. You will be responsible for the line management of a number of clinicians, have the opportunity to participate in HR processes including recruitment, appraisals and supporting junior members of the team. We welcome applicants who have a desire to improve clinical practice.
This role sits in a multidisciplinary team providing community services 7 days per week 07:00- 20:30 hours
The core nursing shift is 08:30- 16:30 other shifts included in the rota 07:00- 15:00 and 12:00 -20:00. Weekend and bank holiday working on a rotational basis.
The post is offered up to 37.5 hours per week.
Please contact Lucinda Giles -Nurse Lead ([email protected] 07899060223) if you would like any further information or to arrange a visit.
Main duties of the job
- To provide clinical leadership, operational management and professional support to community nursing within Primary Care home
- To work with other members of the multidisciplinary team to provide planned and unplanned care
- To provide expert clinical case management for patients living in the community who require nursing care
- To work autonomously at a level appropriate to clinical competence and within scope of professional practice
- To carry out rapid assessments in patients own home with the aim of preventing admission to the acute hospital. These assessments will take a holistic ethos including physical, physiological and social aspects of need.
About us
Lowestoft Primary Care Home is a multidisciplinary clinical team which includes other Nurses, Occupational Therapists, Physiotherapist, Assistant Practitioners, Registered Nurse Associates, Rehab Support Workers, Healthcare Assistants and Phlebotomists. The team work in partnership with Primary Care, Social Services, social care providers, other specialist community health teams and voluntary sector providers to ensure patients are able to remain in their own homes whenever possible.
ECCH is well established health care provider and has been successfully delivering NHS care within the community since 2011. We provide a range of NHS, community health and social care services predominantly across the easterly region of the Norfolk/Suffolk borders.
We are aligned to NHS terms and conditions, and offer many employee benefits, to find out more about us visit our website - www.ecch.org. We are a social enterprise and staff owned organisation which means staff can opt to be shareholders and have a real say in how ECCH is run and evolves to deliver healthcare for the future.
At the heart of our ambition, we work in partnership with and for the community to become the provider and employer of choice for community healthcare.
Details
Date posted
15 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
849-OL-96
Job locations
Hamilton House
Battery Green Road
Lowestoft
Suffolk
NR32 1DE
United Kingdom
Job description
Job responsibilities
Clinical
- To be professionally and legally responsible and accountable for all aspects of own work, including the management of patients in your care.
- To undertake the comprehensive assessment of patients, including those with a complex presentation, using investigative and analytical skills.
- To accept clinical responsibility for a designated caseload of patients, and to organize this efficiently and effectively with regard to clinical priorities and use of time.
- To ensure a high standard of clinical care for the patients under your management, and support more junior staff to do likewise.
- To formulate an individualised management and/or treatment plan, using clinical reasoning skills and utilizing a wide range of treatment skills in order to formulate a specialised programme of care. This will ensure patients meet their re-ablement goals and promote independence.
- To assess capacity, gain valid informed consent and have the ability to work within a legal framework with patients who lack this capacity to consent to treatment.
- To assess for environmental aids and arrange for provision or provide advice on where aids can be obtained.
- To provide spontaneous and planned advice, teaching and instruction to relatives, carers and other professionals, to promote understanding of the aims of the service and to ensure a consistent approach to patient care.
- To communicate effectively and work collaboratively with medical, nursing and therapy colleagues to ensure delivery of a coordinated multidisciplinary service. This will include discussion of patient care and case management.
- To communicate effectively with patients and carers to maximize re-ablement potential and to ensure understanding of their condition.
Managerial
- Be the named nurse or deputise for the Primary Care Home named nurse for an identified Primary Care practice and create relationship with the Lead GP, Practice Manager and Lead Nurse as a representative and of the wider Primary Care Home team.
- Training, supervision and performance management of other members of the multidisciplinary team which may include Assistant Practitioner ,Nursing Associates, Therapy Assistant Practitioners, Health Care Assistants and Rehab Support Workers and students, with assistance from more senior members of the team. This will include the use of formal appraisal documentation.
- To provide teaching/training to other members of the Multi-Disciplinary Team.
- To comply with the organisational and departmental policies and procedures and to be involved in the reviewing and updating as appropriate.
- Be actively involved in the collection of appropriate data and statistics for the use of the service.
- To deputise for Band 7 in terms of operational issues when appropriate.
- Participate in any other duties which may be deemed appropriate by the management team.
Professional
- To work autonomously at a level appropriate to clinical competence and within scope of professional practice.
- Adhere to and apply the NMC professional code of practice
- To maintain own clinical professional development (CPD),
- Identify objectives for personal development.
- Participate in the staff appraisal scheme and Personal Development Programme (PDP).
- Undertake the measurement and evaluation of your work and current practices through the use of evidence based practice projects, audit and outcome measures, either individually or with the support of the audit team potentially resulting in recommendations for change.
- Maintain accurate, comprehensive and up-to-date documentation in line with legal and departmental requirements, and communicate assessment and treatment results to the appropriate disciplines in the form of reports and letters in line with professional standards.
- Be aware of the Health and Safety aspects of your work and implement any policies which may be required to improve the safety of your work area, including the prompt recording and reporting of accidents to senior staff, and ensuring that equipment is safe.
- Demonstrate a sound understanding of clinical governance and risk management and apply to work situation.
- To be responsible for equipment used in carrying out your duties and to adhere to departmental policies, including competence to use equipment and to ensure the safe use of equipment by others through teaching, training and supervision of practice.
- To comply with the organisational and departmental policies and procedures and to be involved in their review as appropriate.
- All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role.
- Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word 'CARE'. These stand for: Compassion, Action, Respect and Everyone.
- Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.
Job description
Job responsibilities
Clinical
- To be professionally and legally responsible and accountable for all aspects of own work, including the management of patients in your care.
- To undertake the comprehensive assessment of patients, including those with a complex presentation, using investigative and analytical skills.
- To accept clinical responsibility for a designated caseload of patients, and to organize this efficiently and effectively with regard to clinical priorities and use of time.
- To ensure a high standard of clinical care for the patients under your management, and support more junior staff to do likewise.
- To formulate an individualised management and/or treatment plan, using clinical reasoning skills and utilizing a wide range of treatment skills in order to formulate a specialised programme of care. This will ensure patients meet their re-ablement goals and promote independence.
- To assess capacity, gain valid informed consent and have the ability to work within a legal framework with patients who lack this capacity to consent to treatment.
- To assess for environmental aids and arrange for provision or provide advice on where aids can be obtained.
- To provide spontaneous and planned advice, teaching and instruction to relatives, carers and other professionals, to promote understanding of the aims of the service and to ensure a consistent approach to patient care.
- To communicate effectively and work collaboratively with medical, nursing and therapy colleagues to ensure delivery of a coordinated multidisciplinary service. This will include discussion of patient care and case management.
- To communicate effectively with patients and carers to maximize re-ablement potential and to ensure understanding of their condition.
Managerial
- Be the named nurse or deputise for the Primary Care Home named nurse for an identified Primary Care practice and create relationship with the Lead GP, Practice Manager and Lead Nurse as a representative and of the wider Primary Care Home team.
- Training, supervision and performance management of other members of the multidisciplinary team which may include Assistant Practitioner ,Nursing Associates, Therapy Assistant Practitioners, Health Care Assistants and Rehab Support Workers and students, with assistance from more senior members of the team. This will include the use of formal appraisal documentation.
- To provide teaching/training to other members of the Multi-Disciplinary Team.
- To comply with the organisational and departmental policies and procedures and to be involved in the reviewing and updating as appropriate.
- Be actively involved in the collection of appropriate data and statistics for the use of the service.
- To deputise for Band 7 in terms of operational issues when appropriate.
- Participate in any other duties which may be deemed appropriate by the management team.
Professional
- To work autonomously at a level appropriate to clinical competence and within scope of professional practice.
- Adhere to and apply the NMC professional code of practice
- To maintain own clinical professional development (CPD),
- Identify objectives for personal development.
- Participate in the staff appraisal scheme and Personal Development Programme (PDP).
- Undertake the measurement and evaluation of your work and current practices through the use of evidence based practice projects, audit and outcome measures, either individually or with the support of the audit team potentially resulting in recommendations for change.
- Maintain accurate, comprehensive and up-to-date documentation in line with legal and departmental requirements, and communicate assessment and treatment results to the appropriate disciplines in the form of reports and letters in line with professional standards.
- Be aware of the Health and Safety aspects of your work and implement any policies which may be required to improve the safety of your work area, including the prompt recording and reporting of accidents to senior staff, and ensuring that equipment is safe.
- Demonstrate a sound understanding of clinical governance and risk management and apply to work situation.
- To be responsible for equipment used in carrying out your duties and to adhere to departmental policies, including competence to use equipment and to ensure the safe use of equipment by others through teaching, training and supervision of practice.
- To comply with the organisational and departmental policies and procedures and to be involved in their review as appropriate.
- All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role.
- Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word 'CARE'. These stand for: Compassion, Action, Respect and Everyone.
- Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.
Person Specification
Qualifications
Essential
- Professional Registration with Nursing and Midwifery Council (NMC) Registered Nurse Level 1 (Adult)
- BSc in Nursing Practice or equivalent.
- Evidence of continued professional development and a professional portfolio.
- Leadership/ management qualification or willing to undertake.
- Health Coaching programme.
Desirable
- Specialist Practitioner Qualification in District Nursing.
- Community Nurse Prescriber v100 /v150.
- Independent non- medical prescriber.
Experience
Essential
- Experience working within a similar field of nursing/healthcare
- Experience of working as part of a multi-disciplinary team
- Experience of working with frail older adults and awareness of the complex issues relating to this client group.
Desirable
- Previous experience at band 6 level.
- Clinical experience gained in a community/intermediate care setting.
- Student supervision/clinical education.
- Experience of clinical audit.
- Experience of successful change management.
- Experience of facilitating clinical supervision.
Additional Criteria
Essential
- Skills & Knowledge:
- Ability to deal sensitively with patients who may have high levels of anxiety.
- Capacity to concentrate for considerable periods of time during assessment and management of patients and be expected to respond immediately to interruptions.
- Must have an understanding of the legal and ethical issues pertaining to nursing.
- Leadership skills.
- Assessment and patient management skills.
- Excellent communication and interpersonal skills.
- Negotiating and influencing skills.
- Good IT skills.
- Effective organisation and time management skills.
- Personal Attributes:
- Able to work both collaboratively within a team and independently.
- Able to contribute to team, service and organisational development.
- Commitment to person centred, non-discriminatory practice.
- Aware of requirements for confidentiality.
- Forward thinking with excellent interpersonal skills.
- Able to maintain judgment under pressure.
- Able to maintain motivation, drive, enthusiasm.
- Flexible approach to work and participate in various shift patterns.
- Access to transport and ability to travel around the community.
- Due to the variety of community working, the ability will be needed to access a diverse range of properties.
- To carry out assessments.
- Ability to embrace our Culture, Values and Signature Behaviours:
- (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).
- Willingness and ability to work across different sites and travel to alternative sites and across the community as required.
Desirable
- Skills & Knowledge:
- Experience of I.V. medication administration
Person Specification
Qualifications
Essential
- Professional Registration with Nursing and Midwifery Council (NMC) Registered Nurse Level 1 (Adult)
- BSc in Nursing Practice or equivalent.
- Evidence of continued professional development and a professional portfolio.
- Leadership/ management qualification or willing to undertake.
- Health Coaching programme.
Desirable
- Specialist Practitioner Qualification in District Nursing.
- Community Nurse Prescriber v100 /v150.
- Independent non- medical prescriber.
Experience
Essential
- Experience working within a similar field of nursing/healthcare
- Experience of working as part of a multi-disciplinary team
- Experience of working with frail older adults and awareness of the complex issues relating to this client group.
Desirable
- Previous experience at band 6 level.
- Clinical experience gained in a community/intermediate care setting.
- Student supervision/clinical education.
- Experience of clinical audit.
- Experience of successful change management.
- Experience of facilitating clinical supervision.
Additional Criteria
Essential
- Skills & Knowledge:
- Ability to deal sensitively with patients who may have high levels of anxiety.
- Capacity to concentrate for considerable periods of time during assessment and management of patients and be expected to respond immediately to interruptions.
- Must have an understanding of the legal and ethical issues pertaining to nursing.
- Leadership skills.
- Assessment and patient management skills.
- Excellent communication and interpersonal skills.
- Negotiating and influencing skills.
- Good IT skills.
- Effective organisation and time management skills.
- Personal Attributes:
- Able to work both collaboratively within a team and independently.
- Able to contribute to team, service and organisational development.
- Commitment to person centred, non-discriminatory practice.
- Aware of requirements for confidentiality.
- Forward thinking with excellent interpersonal skills.
- Able to maintain judgment under pressure.
- Able to maintain motivation, drive, enthusiasm.
- Flexible approach to work and participate in various shift patterns.
- Access to transport and ability to travel around the community.
- Due to the variety of community working, the ability will be needed to access a diverse range of properties.
- To carry out assessments.
- Ability to embrace our Culture, Values and Signature Behaviours:
- (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).
- Willingness and ability to work across different sites and travel to alternative sites and across the community as required.
Desirable
- Skills & Knowledge:
- Experience of I.V. medication administration
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
East Coast Community Healthcare CIC
Address
Hamilton House
Battery Green Road
Lowestoft
Suffolk
NR32 1DE
United Kingdom
Employer's website
https://www.ecch.org/ (Opens in a new tab)
Employer details
Employer name
East Coast Community Healthcare CIC
Address
Hamilton House
Battery Green Road
Lowestoft
Suffolk
NR32 1DE
United Kingdom
Employer's website
https://www.ecch.org/ (Opens in a new tab)
Apply Now
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Posted 17 day(s) ago
Reference: 2342308
Job summary
We are seeking to recruit an experienced, motivated, and enthusiastic Pharmacy Technician to join our GP practice in Manchester.
You will play a key role in supporting the pharmacist, clinicians, administration team, and patients in delivering high-quality, innovative, and safe prescribing practices, ensuring the best clinical outcomes for our patients.The ideal candidate will be highly organized, detail-oriented, and understanding of responsibilities related to patient information and confidentiality.
This position is available on either a part-time (30 hours) or full-time (37.5 hours) basis.
We offer;
Opportunity for Career development and progression
Inclusive Benefits: Competitive salary,Cycle to work scheme, NHS Car Scheme, Free Eye test, NHS pension, and 5 weeks annual leave (inclusive of bank holidays, pro rata)
Main duties of the job
Complete medicines reconciliations post hospital discharge, investigating queries with hospital departments and community pharmacies.
Action medication changes on patient's repeat lists for prescriber sign off and carry out de-prescribing and medication switches where appropriate.
Carry out audits and manage high risk drug monitoring, requesting bloods and reviewing doses.
Consultations with patients regarding confusion or concerns about their medication and provide support including medication reminder charts and liaising with their community pharmacy.
Identify patients eligible for SMRs, review their record to address any overdue bloods or monitoring, compliance concerns or potential issues for discussion. They then book the appointments and send out invites.
Respond to general tasks regarding supply issues, formulary questions, brand requests and compliance concerns.
Set up and synchronise batch prescriptions / eRD.
About us
Hope Citadel is a primary care provider with a heart for deprived communities. We run 11 doctors practices, mainly in Oldham and Rochdale, and employ over 200 staff.
We started 15 years ago by a passionate group of people looking to reverse the inverse care law by providing quality healthcare in areas of deprivation. This still underpins why we do what we do to make the invisible visible. Our staff are driven by social justice, by compassion, and by a drive to see real change in the communities they live and work in
Primary care is not an easy space to work in, and that is exacerbated in areas of deprivation. In order to provide the best service to patients, it is vital that our culture and our processes are aligned. We prioritise maintaining high healthcare outcomes, but know that in order to do this, we need to be an employer of choice and look after our staff well. We do this by making commitments such as being a Real Living Wage employer, running mentoring and learning and development opportunities, and finding space to socialise and have fun together.
We are proud to be a diverse and inclusive employer. If you have any specific requirements, we'll do everything we can to support you. If it is a part time position you are looking for, we can help find the hours that is right for you. If you require any reasonable adjustments to attending the interview, we will be happy to accommodate you.
Details
Date posted
15 September 2026
Pay scheme
Other
Salary
£27,982.50 to £29,640 a year
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
B0212-26-0039
Job locations
All Saints Medical Centre
Newton Heath Health Centre, 2 Old Church St, Manchester
Manchester
M40 2JF
United Kingdom
Job description
Job responsibilities
Respond to medication queries from patients, GPs, nurses, receptionists, and other healthcare professionals within the post holders expertise in a professional manner e.g. removing unwanted items, checking review dates, ensuring necessary monitoring has been carried out, arranging compliance aids and investigating out of stock medicines. The post holder should refer on to an appropriate clinician where necessary in accordance with practice protocols.
Support the clinical team to manage drug shortage queries and drug recalls.
Liaise with local community pharmacies and hospitals regarding prescription queries, helping to ensure a smooth transition from secondary to primary care.
Build strong working relationships with local community pharmacies and other care providers to assist patients and provide a high-quality service.
Lead on medication synchronisation to support patients and community pharmacy to manage patient medication ordering.
Undertake medicine reconciliation from hospital discharge and secondary care clinic documentation in accordance with practice protocols and update patients medical records accordingly.
Have a comprehensive understanding of Repeat Dispensing (eRD) when it is appropriate to use and how to manage this type of prescribing. Have the ability and confidence to train current and new members of staff in the management of this type of prescribing.
Support the pharmacist and practice team with the repeat prescribing reauthorisation process by reviewing patient requests for repeat prescriptions and reviewing medicines reaching review dates.
Work with the clinical pharmacist and prescribing co-ordinators to contribute to the review and development of repeat prescribing protocols / Standard Operating Procedures to improve the efficiency and effectiveness of repeat prescribing systems.
Provide advice to patients and the practice team in changes to prescribing to support the improvement of prescribing safety, quality and cost effectiveness.
Become familiar with the Greater Manchester Medicines Management Group drug traffic light system for prescribing of high risk drugs and liaise with secondary care specialists to arrange shared care agreements where needed.
Develop and implement computer searches to identify cohorts of patients at high risk of harm from medicines.
Have an understanding of the practices prescribing Quality and Outcomes Framework targets and work to support the practice to achieve these where possible
Participate in medication audits and support the clinical team on prescribing projects.
Attend practice and other meetings of relevance where appropriate.
To help plan, develop and support the introduction of new working processes within the practice to optimise the quality of prescribing.
Work autonomously and be capable of prioritising work whilst maintaining accurate and timely records, escalating when appropriate. Be responsible for own workload to meet set deadlines.
Undertake any other duties applicable to the post holders grade as agreed with the post holders line manager.
Job description Job responsibilities Respond to medication queries from patients, GPs, nurses, receptionists, and other healthcare professionals within the post holders expertise in a professional manner e.g. removing unwanted items, checking review dates, ensuring necessary monitoring has been carried out, arranging compliance aids and investigating out of stock medicines. The post holder should refer on to an appropriate clinician where necessary in accordance with practice protocols.Support the clinical team to manage drug shortage queries and drug recalls.Liaise with local community pharmacies and hospitals regarding prescription queries, helping to ensure a smooth transition from secondary to primary care.Build strong working relationships with local community pharmacies and other care providers to assist patients and provide a high-quality service.Lead on medication synchronisation to support patients and community pharmacy to manage patient medication ordering.Undertake medicine reconciliation from hospital discharge and secondary care clinic documentation in accordance with practice protocols and update patients medical records accordingly.Have a comprehensive understanding of Repeat Dispensing (eRD) when it is appropriate to use and how to manage this type of prescribing. Have the ability and confidence to train current and new members of staff in the management of this type of prescribing.Support the pharmacist and practice team with the repeat prescribing reauthorisation process by reviewing patient requests for repeat prescriptions and reviewing medicines reaching review dates.Work with the clinical pharmacist and prescribing co-ordinators to contribute to the review and development of repeat prescribing protocols / Standard Operating Procedures to improve the efficiency and effectiveness of repeat prescribing systems.Provide advice to patients and the practice team in changes to prescribing to support the improvement of prescribing safety, quality and cost effectiveness.Become familiar with the Greater Manchester Medicines Management Group drug traffic light system for prescribing of high risk drugs and liaise with secondary care specialists to arrange shared care agreements where needed.Develop and implement computer searches to identify cohorts of patients at high risk of harm from medicines.Have an understanding of the practices prescribing Quality and Outcomes Framework targets and work to support the practice to achieve these where possibleParticipate in medication audits and support the clinical team on prescribing projects.Attend practice and other meetings of relevance where appropriate.To help plan, develop and support the introduction of new working processes within the practice to optimise the quality of prescribing.Work autonomously and be capable of prioritising work whilst maintaining accurate and timely records, escalating when appropriate. Be responsible for own workload to meet set deadlines.Undertake any other duties applicable to the post holders grade as agreed with the post holders line manager.
Person Specification
Experience
Essential
- Experience of working on own initiative within professional boundaries and within national/local protocols and legislation.
- Experience of responding directly to enquiries from patients.
- Excellent IT skills.
- Using IT systems to record, analyse and communicate information accurately.
- Knowledge and understanding of responsibilities related to patient information and confidentiality.
- Understanding of clinical governance and quality measures
- Recognises priorities when problem solving and identifies deviations from the normal pattern and can refer to the Pharmacist or GPs when appropriate
Qualifications
Essential
- Diploma Level 3 or equivalent in Pharmacy Services
Person Specification Experience Essential Experience of working on own initiative within professional boundaries and within national/local protocols and legislation. Experience of responding directly to enquiries from patients. Excellent IT skills. Using IT systems to record, analyse and communicate information accurately. Knowledge and understanding of responsibilities related to patient information and confidentiality. Understanding of clinical governance and quality measures Recognises priorities when problem solving and identifies deviations from the normal pattern and can refer to the Pharmacist or GPs when appropriate Qualifications Essential Diploma Level 3 or equivalent in Pharmacy Services
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Hope Citadel Healthcare CIC
Address
All Saints Medical Centre
Newton Heath Health Centre, 2 Old Church St, Manchester
Manchester
M40 2JF
United Kingdom
Employer's website
http://www.hopecitadel.org.uk/ (Opens in a new tab)
Employer details
Employer name
Hope Citadel Healthcare CIC
Address
All Saints Medical Centre
Newton Heath Health Centre, 2 Old Church St, Manchester
Manchester
M40 2JF
United Kingdom
Employer's website
http://www.hopecitadel.org.uk/ (Opens in a new tab)
Apply Now
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Clinical Caseload Holder Band 7 - Bromley/Hayes
Bromley Healthcare CIC View all jobs
Posted 22 day(s) ago
Reference: 2333248
Job summary
Clinical Caseload Holder - Band 7 - Bromley area
£55,524 - £62,652 Inc HCAS per annum pro rata
Full time - 37.5 hours per week
Applicants must hold the DN SPQ qualification.
The Clinical Caseload Holder is responsible for the overall operational and day to day management of the community nursing team within their identified caseload.
They will be responsible for managing the team to ensure that quality of care, financial and performance targets are met and sustained. It is expected that the postholder will act as a clinical expert in relation to District Nursing, providing clinical supervision and line management supervision to their team.
They will work hand in hand with the PCN Clinical Neighbourhood Manager, and Clinical Caseload Holders across a range of issues and areas to ensure there is consistency and quality nursing care across the community teams and neighbourhoods.
The expectation is that the Clinical Caseload Holder will work with the Safer Care directorate to provide evidence based, in-depth clinical and professional knowledge and expertise for the nursing element of the service.
This role is to cover the Bromley/Hayes area
Main duties of the job
There is an expectation that the post holder will work flexibly across the week during the core District Nursing hours of 8.15am - 18.45pm and participate in working 1 in 4 weekends inclusive of bank holidays involving patient visits and also the Nurse of the Day.
The Clinical Caseload Holder will be responsible and accountable for a defined caseload of patients, and will be a key member of the Community Team having clinical responsibility for a defined group of patients, providing robust clinical services for patients, working closely with allocated GP practices and with staff from other professions, putting the patient at the centre of their care.
Please refer to the attached job description for full details of duties and responsibilities attached to this position.
About us
Bromley Healthcare is a community interest company providing a wide range of services including community nursing services such as district nursing, health visiting to specialist nurses, as well as therapy services for children, young people and adults. .
Social Enterprises are a fairly new and exciting way to deliver healthcare, offering many of the traditional advantages of the NHS with the freedom for innovation by being able to reinvest any surpluses we make into the community.
Salary is dependant on NHS experience and current banding/pay point.
Excellent benefits package available including various pension schemes, discounted gym membership, cycle to work scheme, discounted electronics, access to EAP, high street discounts, Blue Light Card eligibility, opportunity to apply for low interest personal loans and an excellent lease car scheme and we are constantly looking to expand our staff benefits.
Details
Date posted
10 September 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£55,524 to £62,652 a year Inc HCAS per annum pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
848-BHC-259-26
Job locations
Five Elms
Church Road
Bromley
TN163LB
United Kingdom
Job description
Job responsibilities
Please refer to the attached job description and person specification attached to the vacancy for full details
Job description
Job responsibilities
Please refer to the attached job description and person specification attached to the vacancy for full details
Person Specification
Professional Registration
Essential
- NMC Registered Nurse - Adults
Information Technology
Essential
- Ability to use and interrogate software to support client care e.g. dashboards, malinko, EMIS, electronic records, email
Desirable
- Knowledge of EMIS
- Knowledge of Malinko
Specific Skills
Essential
- Ability to lead a team and manage/develop staff
- Management and investigation of complaints and incidents
- Able to articulate well both verbally and written. Able to provide and receive complex or sensitive information
- Able to analyse and make decisions in relation to risk and concluding patient/client care in complex cases
- Demonstrates an awareness of local and DOH legislation and its effects on service both nationally and locally
- UK drivers license with access to own car with clean driving licence
- Ability to work all required shifts including weekends and bank holidays
Desirable
- Root cause analysis
Experience
Essential
- Significant Community Nursing experience
- Experience of working in a multi- disciplinary team
- Clinical Supervision experience
- Demonstrates evidence of involvement in development of protocols and service changes as a result of clinical audit
- HR management of staff - including one to one's and appraisals
Desirable
- Involvement in change/project management
- Performance management of staff, implementing personal improvement plans
Training
Essential
- Evidence of Continuing Professional Development relevant to District Nursing
- Clinical audit training
- Appraisal training
- Leadership Training Course
Desirable
- Mentorship Qualification
- Sign off mentor
- Recruitment and Selection training
Qualifications
Essential
- Degree level education
- RN (Adult Branch)
- District Nurse Qualification (or relevant experience for the first change programme)
- Prescribing Module (V100/V300)
- NMC Registered Nurse - Adults
Desirable
- Management/Leadership qualification
- Masters level qualification
Person Specification
Professional Registration
Essential
- NMC Registered Nurse - Adults
Information Technology
Essential
- Ability to use and interrogate software to support client care e.g. dashboards, malinko, EMIS, electronic records, email
Desirable
- Knowledge of EMIS
- Knowledge of Malinko
Specific Skills
Essential
- Ability to lead a team and manage/develop staff
- Management and investigation of complaints and incidents
- Able to articulate well both verbally and written. Able to provide and receive complex or sensitive information
- Able to analyse and make decisions in relation to risk and concluding patient/client care in complex cases
- Demonstrates an awareness of local and DOH legislation and its effects on service both nationally and locally
- UK drivers license with access to own car with clean driving licence
- Ability to work all required shifts including weekends and bank holidays
Desirable
- Root cause analysis
Experience
Essential
- Significant Community Nursing experience
- Experience of working in a multi- disciplinary team
- Clinical Supervision experience
- Demonstrates evidence of involvement in development of protocols and service changes as a result of clinical audit
- HR management of staff - including one to one's and appraisals
Desirable
- Involvement in change/project management
- Performance management of staff, implementing personal improvement plans
Training
Essential
- Evidence of Continuing Professional Development relevant to District Nursing
- Clinical audit training
- Appraisal training
- Leadership Training Course
Desirable
- Mentorship Qualification
- Sign off mentor
- Recruitment and Selection training
Qualifications
Essential
- Degree level education
- RN (Adult Branch)
- District Nurse Qualification (or relevant experience for the first change programme)
- Prescribing Module (V100/V300)
- NMC Registered Nurse - Adults
Desirable
- Management/Leadership qualification
- Masters level qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Bromley Healthcare CIC
Address
Five Elms
Church Road
Bromley
TN163LB
United Kingdom
Employer's website
Employer details
Employer name
Bromley Healthcare CIC
Address
Five Elms
Church Road
Bromley
TN163LB
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 22 day(s) ago
Reference: 2333246
Job summary
Occupational Therapist - Home Pathway
Band 6 - £45,953 - £54,254 inc HCAS per annum
Permanent - Full time 37.5 hrs
The post holders will promote independence utilising rehabilitation and enablement interventions, working collaboratively with a vast range of key health and social care teams and services within the community, as well as voluntary and public sector providers, to ensure the successful delivery of the Home Pathway Service in Bromley.
Your role will encompass completing complex assessment and treatment plans, developing and leading education and treatment, and occupational therapy service development. The post will primarily involve working with elderly patients and their families with a focus on goal-orientated treatment planning within their home.
Band 5 Occupational Therapist with previous rehab and rotational experience are welcome to apply as this will be a supported position.
This is a static community rehab post however; there is a possibility this will become a rotational post in the future. It is expected that the job holder will work across and support all community based and in-patient therapy services, as operationally required.
Interviews to be held around 30th Sep
Main duties of the job
The successful applicant will be supported and upskilled to gain experience in a leadership role to include the following responsibilities;
- Supervision of junior staff
- Individual caseload management and supervision of team caseload management.
- Completing return to works and managing sickness as per the trust's policy
- Carrying out detailed and timely appraisals in keeping with KPI's
- Co-lead on the coordination of all discharges from the Home Pathway Team.
- Lead on therapy input in the weekly consultant led MDT.
- The post holder will be expected to streamline processes to support efficiency within the Home Pathway.
- Service development; a review of current Occupational Therapy services and an innovative approach to developing new aspects of the service.
This is an excellent opportunity for a creative Occupational Therapist to develop cutting edge professional services that really make a difference to individual patients.
About us
Bromley Healthcare, as a community interest company, offers an extensive array of services ranging from community nursing, including district nursing and health visiting, to specialised nursing care, along with therapy services catering to individuals across various age groups.
Compensation is contingent upon NHS experience and current banding/pay point.
We provide an outstanding benefits package, which includes pension schemes, discounted gym memberships, a cycle-to-work scheme, access to home furnishings and electronics, access to Employee Assistance Program (EAP), discounts at various high street retailers, eligibility for the Blue Light Card, the opportunity to apply for low-interest personal loans, and an excellent lease car scheme. Additionally, we are continuously striving to enhance our employee benefits offerings.
Details
Date posted
10 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£45,953 to £54,254 a year Inclusive of HCAS per annum
Contract
Permanent
Working pattern
Full-time
Reference number
848-BHC-260-26
Job locations
Central Court
1b Knoll Rise
Orpington
BR6 0JA
United Kingdom
Job description
Job responsibilities
The post holder has a responsibility to safeguard children, young people and adults at risk and will be trained to the appropriate level as determined by the post.
The post holder is expected to demonstrate the values of Bromley Healthcare including;
- Belonging
- Health and well-being
- Continuous learning and innovation
- Compassion
The post holder is expected to comply with all Bromley Healthcares relevant policies, procedures and guidelines; including the appropriate code (s) of conduct associated with this post.
The job description reflects the immediate requirements and objectives of the post. This is not an exhaustive list of duties and responsibilities and the post holder may be required to undertake other duties which fall within the grade of the job, as directed by the line manager. This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder.
Job description
Job responsibilities
The post holder has a responsibility to safeguard children, young people and adults at risk and will be trained to the appropriate level as determined by the post.
The post holder is expected to demonstrate the values of Bromley Healthcare including;
- Belonging
- Health and well-being
- Continuous learning and innovation
- Compassion
The post holder is expected to comply with all Bromley Healthcares relevant policies, procedures and guidelines; including the appropriate code (s) of conduct associated with this post.
The job description reflects the immediate requirements and objectives of the post. This is not an exhaustive list of duties and responsibilities and the post holder may be required to undertake other duties which fall within the grade of the job, as directed by the line manager. This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder.
Person Specification
Qualifications
Essential
- Degree in Occupational Therapy
Desirable
- Masters qualification
Professional Registration
Essential
- HCPC Registration
Desirable
- Member of the Royal College of Occupational Therapists
Training
Essential
- Evidence of Continuing Professional Development
Desirable
- Moving and Handling and Specialist Seating expertise
Skills
Essential
- Knowledge and application of Occupational Therapy assessments and intervention relevant to client group
- Knowledge of relevant legislation in relation to current practice
- Able to work autonomously and set own priorities
- Understanding of clinical governance
Desirable
- Evidence of contributing to Audit and evaluation
Experience
Essential
- Post qualification experience in a range of clinical settings
- Experience of multiprofessional working.
- Supervision of junior staff and students
- Full driving licence & Access to a car
Desirable
- Quality Improvement experience
Person Specification
Qualifications
Essential
- Degree in Occupational Therapy
Desirable
- Masters qualification
Professional Registration
Essential
- HCPC Registration
Desirable
- Member of the Royal College of Occupational Therapists
Training
Essential
- Evidence of Continuing Professional Development
Desirable
- Moving and Handling and Specialist Seating expertise
Skills
Essential
- Knowledge and application of Occupational Therapy assessments and intervention relevant to client group
- Knowledge of relevant legislation in relation to current practice
- Able to work autonomously and set own priorities
- Understanding of clinical governance
Desirable
- Evidence of contributing to Audit and evaluation
Experience
Essential
- Post qualification experience in a range of clinical settings
- Experience of multiprofessional working.
- Supervision of junior staff and students
- Full driving licence & Access to a car
Desirable
- Quality Improvement experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Bromley Healthcare CIC
Address
Central Court
1b Knoll Rise
Orpington
BR6 0JA
United Kingdom
Employer's website
Employer details
Employer name
Bromley Healthcare CIC
Address
Central Court
1b Knoll Rise
Orpington
BR6 0JA
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 22 day(s) ago
Reference: 2333245
Job summary
Senior Occupational Therapist - Band 6
£44,485 - £52,521 Inc HCAS per annum pro rata
Full time position
We are looking for an enthusiastic Senior Occupational Therapist to work within the Adult Integrated Therapy Service .The post holder will provide a specialist occupational therapy service to clients living in their own home or a residential care setting for complex cases, formulating and implementing intervention plans aimed at reducing the impact of disability and ill health.
his role is Monday to Friday, with some weekend working covering the Bromley Borough.
Proposed interview date week commencing 1st October 2026
Main duties of the job
As an autonomous practitioner, you will be responsible for enabling the client to achieve and maintain a level of independent functioning in order to remain at home or the most appropriate alternative community setting.
You will be required to:Apply a high level of understanding of the effect of disability and provide training and advice on lifestyle changes and adaptations to the clients' social and physical environment.
To identify and develop own area of specialism and expertise, and contribute to the resource base within the Occupational Therapy Service and other professional groups.
About us
Bromley Healthcare, as a community interest company, offers an extensive array of services ranging from community nursing, including district nursing and health visiting, to specialised nursing care, along with therapy services catering to individuals across various age groups.
Compensation is contingent upon NHS experience and current banding/pay point.
We provide an outstanding benefits package, which includes pension schemes, discounted gym memberships, a cycle-to-work scheme, access to home furnishings and electronics, access to Employee Assistance Program (EAP), discounts at various high street retailers, eligibility for the Blue Light Card, the opportunity to apply for low-interest personal loans, and an excellent lease car scheme. Additionally, we are continuously striving to enhance our employee benefits offerings.
Details
Date posted
10 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£45,953 to £54,254 a year Inc HCAS per annum pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
848-BHC-261-26
Job locations
Central Court
Orpington
BR6 0JA
United Kingdom
Job description
Job responsibilities
To independently manage a caseload of clients with complex needs including Moving and handling assessments.
To provide and contribute to the development of an effective Integrated Adult Therapy Serviceby demonstration of clinical reasoning through assessment and management of patients referred to the service ensuring a high professional standard of care.
To perform occupational analysis and risk evaluation leading to the formulation of intervention options which reduce the consequence of disability and optimise the service users functional ability and independence.
To use a range of standardised and non standardised assessment tools and techniques to identify presenting strengths and difficulties.
To refine treatment techniques in line with the most recent evidence of clinical effectiveness by evaluating and implementing key developments and promoting discussion within the Integrated Therapy Service.
To devise occupational therapy programmes which may be implemented and supported by other members of the multidisciplinary team.
To fulfil legal requirements and demonstrate clinical reasoning within documentation.
To actively ensure the implementation of and adherence to issues associated with clinical governance, policies and procedures of Bromley Healthcare and the Standards of the Royal College of Occupational Therapists.
To use a client centred goal focused approach using a range of specialist treatment interventions, and to continually evaluate these in order to determine further needs.
To offer assessment, advice and recommendations to clients, carers and/or other professionals regarding specialist Occupational Therapy equipment for the promotion of independence and safety. To instruct clients and their carers in the safe use of this and either arrange provision via Social Services or to advise re private purchase or provision by other agencies.
Job description
Job responsibilities
To independently manage a caseload of clients with complex needs including Moving and handling assessments.
To provide and contribute to the development of an effective Integrated Adult Therapy Serviceby demonstration of clinical reasoning through assessment and management of patients referred to the service ensuring a high professional standard of care.
To perform occupational analysis and risk evaluation leading to the formulation of intervention options which reduce the consequence of disability and optimise the service users functional ability and independence.
To use a range of standardised and non standardised assessment tools and techniques to identify presenting strengths and difficulties.
To refine treatment techniques in line with the most recent evidence of clinical effectiveness by evaluating and implementing key developments and promoting discussion within the Integrated Therapy Service.
To devise occupational therapy programmes which may be implemented and supported by other members of the multidisciplinary team.
To fulfil legal requirements and demonstrate clinical reasoning within documentation.
To actively ensure the implementation of and adherence to issues associated with clinical governance, policies and procedures of Bromley Healthcare and the Standards of the Royal College of Occupational Therapists.
To use a client centred goal focused approach using a range of specialist treatment interventions, and to continually evaluate these in order to determine further needs.
To offer assessment, advice and recommendations to clients, carers and/or other professionals regarding specialist Occupational Therapy equipment for the promotion of independence and safety. To instruct clients and their carers in the safe use of this and either arrange provision via Social Services or to advise re private purchase or provision by other agencies.
Person Specification
Qualifications
Essential
- Degree in Occupational Therapy, or equivalent relevant qualification
Desirable
- Training relevant in physical rehabilitation
Professional Registration
Essential
- HCPC Registration
Desirable
- Member of the Royal College of Occupational Therapists
Training
Essential
- Evidence of Continuing Professional Development
Desirable
- Moving and Handling and Specialist Seating expertise
Skills
Essential
- Knowledge of primary and secondary occupational therapy in a community setting
- Current driving licence
- Knowledge and application of Occupational Therapy assessments and intervention relevant to client group
- Knowledge of relevant legislation in relation to current practice
- Able to work autonomously and set own priorities
- Understanding of clinical governance
- Current driving licence
Desirable
- Knowledge of skills used in a community setting
- Evidence of contributing to Audit and evaluation
Experience
Essential
- Post qualification experience in a range of clinical settings
- Experience of multiprofessional working.
- Documented evidence of Continuing Professional Development
- Moving and handling experience
Desirable
- Appraisal of junior staff
Person Specification
Qualifications
Essential
- Degree in Occupational Therapy, or equivalent relevant qualification
Desirable
- Training relevant in physical rehabilitation
Professional Registration
Essential
- HCPC Registration
Desirable
- Member of the Royal College of Occupational Therapists
Training
Essential
- Evidence of Continuing Professional Development
Desirable
- Moving and Handling and Specialist Seating expertise
Skills
Essential
- Knowledge of primary and secondary occupational therapy in a community setting
- Current driving licence
- Knowledge and application of Occupational Therapy assessments and intervention relevant to client group
- Knowledge of relevant legislation in relation to current practice
- Able to work autonomously and set own priorities
- Understanding of clinical governance
- Current driving licence
Desirable
- Knowledge of skills used in a community setting
- Evidence of contributing to Audit and evaluation
Experience
Essential
- Post qualification experience in a range of clinical settings
- Experience of multiprofessional working.
- Documented evidence of Continuing Professional Development
- Moving and handling experience
Desirable
- Appraisal of junior staff
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Bromley Healthcare CIC
Address
Central Court
Orpington
BR6 0JA
United Kingdom
Employer's website
Employer details
Employer name
Bromley Healthcare CIC
Address
Central Court
Orpington
BR6 0JA
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
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Your application has been submitted.
Posted 23 day(s) ago
Reference: 2330559
Job summary
Community Staff Nurse - Hayes/West Wickham/Biggin Hill area
Bank - Adhoc basis
Band 5 - £36,943 - £44,900 Inc HCAS per annum pro rata
We are looking for Community Staff Nurses to join our dynamic, friendly team who are patient focused and thrive on providing quality care.
The Community Nurse role is a highly skilled role such as Picc lines/IV's, as these are skills that are very much key to being an excellent Community Nurse.
We are currently undergoing an exciting period of change within our District Nursing service, and following a full review, we have a new exciting Career Pathway for any Community Nurse who wishes to develop in the District Nursing field. As a community provider, we also deliver numerous specialist nursing services including Tissue Viability, Bladder and Bowel, Rapid Response and Nursing rehabilitation units. The new career pathway will provide guidance on the support we can offer you to pursue the career pathway of your choice. Applicants should have a current driving license and access to a vehicle to be considered for this position. Proposed Interview date 24th September 2026Main duties of the job
Bromley Healthcare are currently recruiting for Band 5 Community Bank Nurses across the Bromley Borough. The teams consist of District Nurses, Community Nurses, Associate Nurses, Apprentice Nurses and Healthcare Assistants. They are a busy & dynamic team who have patient care at the heart of all they do. Our work is crucial to the community as we aim to prevent hospital care for our patients.
As a Community Nurse you will deal with a variety of patients in their own homes, the role will involve but is not limited to:
- Responsibility for contributing to the holistic assessment, planning, delivery and evaluation of patient care.
- Implementing, monitoring and maintaining our high standards of care.
- Re-assessing and re-evaluating programmes of care when needed.
- Being an active member of the team sharing best practice whenever possible.
This is a challenging but ultimately rewarding position where you will be supported both within your teams and by regular reflection & professional training.
You will need to be able to work the following shifts:
8.15am - 4.15pm
10.45am - 6.45pm
We would welcome candidates who also have weekend availability.
About us
Bromley Healthcare is a community interest company providing a wide range of services including community nursing services such as district nursing, health visiting to specialist nurses, as well as therapy services for children, young people and adults. Excellent benefits package available including various pension schemes, discounted gym membership, cycle to work scheme, discounted electronics, access to EAP, high street discounts, Blue Light Card eligibility, opportunity to apply for low interest personal loans and an excellent lease car scheme and we are constantly looking to expand our staff benefits.
Details
Date posted
09 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£36,943 to £44,900 a year Inc HCAS per annum pro rata
Contract
Bank
Working pattern
Full-time, Part-time, Flexible working
Reference number
848-BHC-258-26
Job locations
Bromley Boroughwide
Bromley
BR6 0JA
United Kingdom
Job description
Job responsibilities
- The post holder is responsible to safeguard children, young people and adults at risk.
- To contribute to the clinical delivery of the service. This will include completing holistic patient assessments, designing and regularly reviewing care plans, delivering effective clinical care.
- To assist with the daily coordination of the team to include daily handover, allocation of work and managing referrals and telephone messages.
- To develop good working relationships with Allied Health Professionals, specialist and other clinical services in Bromley Healthcare and contribute to the development of policies and procedure that cover related services.
Job description
Job responsibilities
- The post holder is responsible to safeguard children, young people and adults at risk.
- To contribute to the clinical delivery of the service. This will include completing holistic patient assessments, designing and regularly reviewing care plans, delivering effective clinical care.
- To assist with the daily coordination of the team to include daily handover, allocation of work and managing referrals and telephone messages.
- To develop good working relationships with Allied Health Professionals, specialist and other clinical services in Bromley Healthcare and contribute to the development of policies and procedure that cover related services.
Person Specification
Qualifications & Training
Essential
- RN (Adult Branch)
- Current NMC Registration (or awaiting confirmation of qualification and registration at time of application)
- Preparation for mentorship/ENB 998/ equivalent or willing to undertake.
Desirable
- Degree
Experience
Essential
- Experience of writing accurate records.
- Evidence of provision of high standards of clinical care.
- Valid Driving Licence and the use of a vehicle for work purposes and the ability to competently use a 'satnav'.
Desirable
- Teaching and assessing skills.
- Care of older people.
- Experience in administration of drugs or be willing to attend study days.
- Knowledge of standard setting/clinical audit.
- Community experience/ Community placement
Person Specification
Qualifications & Training
Essential
- RN (Adult Branch)
- Current NMC Registration (or awaiting confirmation of qualification and registration at time of application)
- Preparation for mentorship/ENB 998/ equivalent or willing to undertake.
Desirable
- Degree
Experience
Essential
- Experience of writing accurate records.
- Evidence of provision of high standards of clinical care.
- Valid Driving Licence and the use of a vehicle for work purposes and the ability to competently use a 'satnav'.
Desirable
- Teaching and assessing skills.
- Care of older people.
- Experience in administration of drugs or be willing to attend study days.
- Knowledge of standard setting/clinical audit.
- Community experience/ Community placement
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Bromley Healthcare CIC
Address
Bromley Boroughwide
Bromley
BR6 0JA
United Kingdom
Employer's website
Employer details
Employer name
Bromley Healthcare CIC
Address
Bromley Boroughwide
Bromley
BR6 0JA
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Integrated Transfer of Care Lead
East Coast Community Healthcare CIC View all jobs
Posted 24 day(s) ago
Reference: 2327419
Job summary
Great Yarmouth and Waveney Locality - Hosted by ECCH, on behalf of JPUH, NCC, SCC and N&S ICB
Are you an experienced system leader who thrives in fast-paced, multi-agency environments? Do you bring the operational credibility, strategic grip and collaborative mindset needed to improve flow, strengthen discharge pathways and champion a Home First approach? if so, we would love to hear from you.
About this Role - The Integrated Transfer of Care (ITOC) Lead provides visible, senior operational leadership across acute, community, social care and VCSE partners. You will lead the ITOC hub as a single integrated function, ensuring consistent processes, shared priorities and a unified approach to discharge flow and admission avoidance.
Drawing on real-time intelligence, frontline insights and strong cross-organisational relationships, you will coordinate partners to activate community pathways, prevent unnecessary admissions and support timely, safe discharge home. You will act as the consistent point of escalation for the locality - unblocking delays, resolving operational pressures and aligning decision-making across organisational boundaries.
This is an integrated post, funded by five organisations offering a unique opportunity to influence system-wide improvements whilst maintaining strong operational presence within acute and community settings.
Main duties of the job
Key responsibilities
- Provide visible, senior operational leadership for discharge flow and community coordination across all partners
- Lead the ITOC hub as one integrated service, ensuring shared priorities and consistent standards
- Maintain a strong on-site presence across acute and community settings to support real-time problem solving
- Act as second-line escalation for complex discharges, working with senior managers across organisations
- Coordinate cross-system responses to operational pressures, including during critical incidents
- Use data, dashboards and intelligence to identify trends, variations and bottlenecks, driving improvements
- Lead targeted transformation to strengthen Home First pathways and reduce delays
- Support workforce leadership, culture and well-being across the integrated hub
- Ensure compliance with national discharge guidance and contribute to system-wide planning and assurance
Why this role matters - this is a pivotal leadership role at the heart of system flow. You will shape how partners work together, influence culture and practice across organisations, and directly improve the experience of people, families and carers.
If you are motivated by collaborative working, operational excellence and meaningful system impact, this role offers a rare opportunity to make a difference.
The post holder will be required to work across sites to ensure a operational presence between the acute and community.
About us
ECCH is well established health care provider and has been successfully delivering NHS care within the community since 2011. We provide a range of NHS, community health and social care services predominantly across the easterly region of the Norfolk/Suffolk borders.
We are aligned to NHS terms and conditions, and offer many employee benefits, to find out more about us visit our website - www.ecch.org. We are a social enterprise and staff owned organisation which means staff can opt to be shareholders and have a real say in how ECCH is run and evolves to deliver healthcare for the future.
At the heart of our ambition, we work in partnership with and for the community to become the provider and employer of choice for community healthcare.
Details
Date posted
08 September 2026
Pay scheme
Agenda for change
Band
Band 8b
Salary
£66,582 to £77,368 a year
Contract
Permanent
Working pattern
Full-time
Reference number
849-OL-95
Job locations
James Paget Hospital
Lowestoft Road, Gorleston
Great Yarmouth
Norfolk
NR31 6LA
United Kingdom
Job description
Job responsibilities
Operational Leadership & Daily Management
- Provide visible, senior operational leadership for the Integrated Transfer of Care (ITOC) function across acute, community, social care and VCSE partners.
- Lead the ITOC hub as one integrated service, ensuring consistent processes, shared priorities and a unified approach to discharge and flow.
- Act as the daily operational lead, coordinating actions, responding to pressures and ensuring timely decision making across all discharge pathways including admission avoidance at the front door.
- Maintain a strong on site presence within acute and community settings to support real time problem solving and unblock delays.
- Serve as second line escalation above team managers for discharge issues, working directly with senior managers across all organisations and escalating where appropriate.
- Provide expert oversight of complex and delayed discharges, ensuring risks are identified early and escalated appropriately.
- Ensure discharge processes are aligned with the needs of the GYW Locality, local population characteristics and neighbourhood models.
Integrated System Coordination
- Strengthen integration by aligning the four ITOC teams into a single coherent hub, removing operational silos and promoting shared accountability.
- Ensure the ITOC service is fully accessible to all partner organisations, supporting consistent decision making and shared ownership of flow.
- Coordinate cross organisational responses to operational pressures, ensuring partners work collectively to maintain safe and timely flow.
- Represent the locality at system operational meetings as required and, during critical incidents, providing clear updates, risks and actions relating to discharge.
- Hold and communicate shared priorities across all five partner organisations, ensuring alignment with national and local requirements.
Data, Insight & Performance Management
- Maintain transparent, real time oversight of community capacity, bed availability and flow, enabling proactive planning and escalation.
- Use dashboards, intelligence and performance data to identify trends, variation and bottlenecks, supporting partners to act on insight.
- Analyse data from including complaints and patient/carer feedback to drive improvement.
- Produce high quality reports, briefings and performance summaries for senior leaders and system partners.
- Lead the development of seasonal workforce and capacity plans, including drafting assurance documents for the ICB and other partners.
Improvement, Transformation & Pathway Redesign
- Lead targeted transformation work to improve discharge pathways, reduce delays and strengthen the home hirst model.
- Identify where processes are not working and coordinate multi agency improvements, ensuring actions are delivered and embedded.
- Facilitate a continuous learning environment, embedding learning cycles, reflective practice and shared governance across the ITOC function.
- Support redesign of pathways between acute and community settings, ensuring alignment with neighbourhood and INT developments.
- Promote a culture of action focused problem solving, not just advisory oversight, enabling teams to resolve issues quickly and consistently.
Workforce Leadership & Culture
- Provide day to day leadership for staff within the ITOC hub, ensuring a supportive, collaborative and high performing culture.
- Ensure staff are equipped with the skills, tools and information required to deliver safe and effective discharge processes.
- Support workforce planning, development and wellbeing, including preparation for seasonal demand and surge periods.
- Promote cross organisational working, shared learning and consistent standards across all teams within the integrated hub.
Governance, Risk & Assurance
- Identify risks and issues early, ensuring mitigating actions are agreed, monitored and escalated where required.
- Ensure compliance with national discharge guidance, local policies and system wide governance frameworks.
- Contribute to system wide planning, commissioning and performance discussions, providing local intelligence and operational insight.
- Support partners to deliver safe, person centred discharge processes that improve patient, family and carer experience.
Staff Management
- Responsible for the day-to-day range of staff management matters, which will include responsibility for supporting appraisals, development of staff, recruitment and where necessary processes such as grievance and disciplinary matters.
- Responsible for an individual's development on the job and job performance management. Work in conjunction with line managers and other job managers to assess and manage confidential information about an individual's performance and capability development.
Mandatory Responsibilities
Appraisal
The post holder will be expected to participate in an annual appraisal of their work where the job description will be reviewed and objectives set. In line with the annual personal development plan the post holder will be expected to undertake any training or development required to fulfil their role.
Mobility
Employees may be required to work at any of the other sites within the organisation subject to consultation. The organisation is in a period of rapid change due to developments and rationalisation of services. This will lead to modification of structures and job descriptions. The post holder will be expected to co-operate with changes subject to consultation, at any time throughout the duration of your contract.
Data Use and Quality
All staff employed by the organisation or an external agency, working in the NHS are bound by a legal duty of confidence to protect and input personal information accurately, securely, efficiently and effectively, in order to deliver the best possible care.
- All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role.
- Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word 'CARE'. These stand for: Compassion, Action, Respect and Everyone.
- Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.
Job description
Job responsibilities
Operational Leadership & Daily Management
- Provide visible, senior operational leadership for the Integrated Transfer of Care (ITOC) function across acute, community, social care and VCSE partners.
- Lead the ITOC hub as one integrated service, ensuring consistent processes, shared priorities and a unified approach to discharge and flow.
- Act as the daily operational lead, coordinating actions, responding to pressures and ensuring timely decision making across all discharge pathways including admission avoidance at the front door.
- Maintain a strong on site presence within acute and community settings to support real time problem solving and unblock delays.
- Serve as second line escalation above team managers for discharge issues, working directly with senior managers across all organisations and escalating where appropriate.
- Provide expert oversight of complex and delayed discharges, ensuring risks are identified early and escalated appropriately.
- Ensure discharge processes are aligned with the needs of the GYW Locality, local population characteristics and neighbourhood models.
Integrated System Coordination
- Strengthen integration by aligning the four ITOC teams into a single coherent hub, removing operational silos and promoting shared accountability.
- Ensure the ITOC service is fully accessible to all partner organisations, supporting consistent decision making and shared ownership of flow.
- Coordinate cross organisational responses to operational pressures, ensuring partners work collectively to maintain safe and timely flow.
- Represent the locality at system operational meetings as required and, during critical incidents, providing clear updates, risks and actions relating to discharge.
- Hold and communicate shared priorities across all five partner organisations, ensuring alignment with national and local requirements.
Data, Insight & Performance Management
- Maintain transparent, real time oversight of community capacity, bed availability and flow, enabling proactive planning and escalation.
- Use dashboards, intelligence and performance data to identify trends, variation and bottlenecks, supporting partners to act on insight.
- Analyse data from including complaints and patient/carer feedback to drive improvement.
- Produce high quality reports, briefings and performance summaries for senior leaders and system partners.
- Lead the development of seasonal workforce and capacity plans, including drafting assurance documents for the ICB and other partners.
Improvement, Transformation & Pathway Redesign
- Lead targeted transformation work to improve discharge pathways, reduce delays and strengthen the home hirst model.
- Identify where processes are not working and coordinate multi agency improvements, ensuring actions are delivered and embedded.
- Facilitate a continuous learning environment, embedding learning cycles, reflective practice and shared governance across the ITOC function.
- Support redesign of pathways between acute and community settings, ensuring alignment with neighbourhood and INT developments.
- Promote a culture of action focused problem solving, not just advisory oversight, enabling teams to resolve issues quickly and consistently.
Workforce Leadership & Culture
- Provide day to day leadership for staff within the ITOC hub, ensuring a supportive, collaborative and high performing culture.
- Ensure staff are equipped with the skills, tools and information required to deliver safe and effective discharge processes.
- Support workforce planning, development and wellbeing, including preparation for seasonal demand and surge periods.
- Promote cross organisational working, shared learning and consistent standards across all teams within the integrated hub.
Governance, Risk & Assurance
- Identify risks and issues early, ensuring mitigating actions are agreed, monitored and escalated where required.
- Ensure compliance with national discharge guidance, local policies and system wide governance frameworks.
- Contribute to system wide planning, commissioning and performance discussions, providing local intelligence and operational insight.
- Support partners to deliver safe, person centred discharge processes that improve patient, family and carer experience.
Staff Management
- Responsible for the day-to-day range of staff management matters, which will include responsibility for supporting appraisals, development of staff, recruitment and where necessary processes such as grievance and disciplinary matters.
- Responsible for an individual's development on the job and job performance management. Work in conjunction with line managers and other job managers to assess and manage confidential information about an individual's performance and capability development.
Mandatory Responsibilities
Appraisal
The post holder will be expected to participate in an annual appraisal of their work where the job description will be reviewed and objectives set. In line with the annual personal development plan the post holder will be expected to undertake any training or development required to fulfil their role.
Mobility
Employees may be required to work at any of the other sites within the organisation subject to consultation. The organisation is in a period of rapid change due to developments and rationalisation of services. This will lead to modification of structures and job descriptions. The post holder will be expected to co-operate with changes subject to consultation, at any time throughout the duration of your contract.
Data Use and Quality
All staff employed by the organisation or an external agency, working in the NHS are bound by a legal duty of confidence to protect and input personal information accurately, securely, efficiently and effectively, in order to deliver the best possible care.
- All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role.
- Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word 'CARE'. These stand for: Compassion, Action, Respect and Everyone.
- Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.
Person Specification
Qualifications
Essential
- Educated to Master's level or equivalent level of experience of working at a senior level in specialist area.
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent
- Evidence of post qualifying and continuing professional development
- Member of relevant professional body
Experience
Essential
- Must have an understanding of the background to and aims of current healthcare policy appreciate the implications of this on engagement
- Should have an appreciation of the relationship between the Department of Health & Social Care, NHS England, NHS Improvement, NHS East of England and individual provider and commissioning organisations
- Previously responsible for a budget, involved in budget setting and working knowledge of financial processes
- Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery.
Additional Criteria
Essential
- SKILLS AND KNOWLEDGE:
- Developed communication skills for delivering key messages to a range of stakeholders both internal and external (including outside the NHS) to the organisation, some at very senior level.
- Good presentational skills for conveying complex concepts.
- Ability to use informed persuasion to influence others.
- Evidence of planning and delivering programmes and projects and services on time.
- Abilities for financial and staff management
- Ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales
- Interpreting national policy for implementation
- Ability to understand a broad range of complex information quickly and making decisions where opinions differ/no obvious solution
- Working knowledge of Microsoft Office with intermediate keyboard skills.
- Will consider the most effective way to promote equality of opportunity and good working relationships in employment and service delivery and has the ability to take actions which support and promote this agenda.
- PERSONAL ATTRIBUTES:
- Team working skills
- Self-motivated
- Ability to move between details and the bigger picture.
- Demonstrates honesty and integrity and promotes organisational values.
- Embrace change, viewing it as an opportunity to learn and develop
- Ability to embrace our Culture, Values and Signature Behaviours:
- (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).
- Willingness and ability to work across different sites and travel to alternative sites and across the community as required.
Person Specification
Qualifications
Essential
- Educated to Master's level or equivalent level of experience of working at a senior level in specialist area.
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent
- Evidence of post qualifying and continuing professional development
- Member of relevant professional body
Experience
Essential
- Must have an understanding of the background to and aims of current healthcare policy appreciate the implications of this on engagement
- Should have an appreciation of the relationship between the Department of Health & Social Care, NHS England, NHS Improvement, NHS East of England and individual provider and commissioning organisations
- Previously responsible for a budget, involved in budget setting and working knowledge of financial processes
- Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery.
Additional Criteria
Essential
- SKILLS AND KNOWLEDGE:
- Developed communication skills for delivering key messages to a range of stakeholders both internal and external (including outside the NHS) to the organisation, some at very senior level.
- Good presentational skills for conveying complex concepts.
- Ability to use informed persuasion to influence others.
- Evidence of planning and delivering programmes and projects and services on time.
- Abilities for financial and staff management
- Ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales
- Interpreting national policy for implementation
- Ability to understand a broad range of complex information quickly and making decisions where opinions differ/no obvious solution
- Working knowledge of Microsoft Office with intermediate keyboard skills.
- Will consider the most effective way to promote equality of opportunity and good working relationships in employment and service delivery and has the ability to take actions which support and promote this agenda.
- PERSONAL ATTRIBUTES:
- Team working skills
- Self-motivated
- Ability to move between details and the bigger picture.
- Demonstrates honesty and integrity and promotes organisational values.
- Embrace change, viewing it as an opportunity to learn and develop
- Ability to embrace our Culture, Values and Signature Behaviours:
- (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).
- Willingness and ability to work across different sites and travel to alternative sites and across the community as required.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
East Coast Community Healthcare CIC
Address
James Paget Hospital
Lowestoft Road, Gorleston
Great Yarmouth
Norfolk
NR31 6LA
United Kingdom
Employer's website
https://www.ecch.org/ (Opens in a new tab)
Employer details
Employer name
East Coast Community Healthcare CIC
Address
James Paget Hospital
Lowestoft Road, Gorleston
Great Yarmouth
Norfolk
NR31 6LA
United Kingdom
Employer's website
https://www.ecch.org/ (Opens in a new tab)
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Posted 26 day(s) ago
Reference: 2322629
Job summary
The post holder will be responsible for assessing callers with a wide spectrum of clinical conditions, advising patients on next steps, and referring them on to further care when appropriate. The computer based clinical decision systems NHS Pathways will facilitate and support the advice given. NHS 111 Clinical Advisors will be required to work as part of a multi-disciplinary team within the service provided by DHU 111 (East Midlands) CIC providing quality, evidence-based health care to meet the immediate needs of the patient. Demonstrating a commitment to a high-quality service, excellence in clinical practice and continuous professional development are integral to the role and to the development of the service.
Main duties of the job
Deliver safe, effective telephone triage, assessment and clinical validation for patients of all ages using NHS Pathways and clinical decision support systems. Provide evidence-based advice, promote self-care, and direct patients to appropriate healthcare services across primary, secondary, community, and emergency care settings.
Support Health Advisors and colleagues through clinical guidance, applying advanced communication, negotiation, critical-thinking, and decision-making skills in a high-pressure environment.
Maintain accurate patient records and deliver compassionate, patient-centred care while meeting service quality and performance standards.
Maintain professional registration (NMC, HCPC, GPhC or equivalent), clinical competence, and ongoing professional development.
Participate in supervision, performance reviews, mandatory training, and service development activities.
Work in accordance with professional codes of conduct, organisational values, and current clinical guidelines.
Registered Nurse (Adult), Paramedic, or Pharmacist with a minimum of two years' post-registration clinical experience.
Broad clinical knowledge and experience, including acute, urgent, primary, or community care settings.
Able to work autonomously and effectively under pressure while managing competing priorities.
Flexible to meet service demands, including evenings, weekends, and bank holidays.
About us
We are always:
Compassionate we show kindness, consideration and understanding in everything we do and demonstrate our caring nature to our patient, people and communities.
Accomplished we are available day and night a response, adaptable, professional NHS partner, providing the best advice, care and treatment for every individual.
Respectful we recognise the value that individual and team difference bring, welcoming views, listening, being honest, and learning from others experiences.
Encouraging we believe everyone matters, so we inspire confidence in others promoting speaking up, fostering career-long learning and development, and supporting improvement ideas.
Details
Date posted
06 September 2026
Pay scheme
Other
Salary
Depending on experience £38,383-£46,221
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
M0051-26-0082
Job locations
Birch House
Joseph Street
Oldbury
B69 2AQ
United Kingdom
Job description
Job responsibilities
The post holder will be responsible for assessing callers with a wide spectrum of clinical conditions, advising patients on next steps, and referring them on to further care when appropriate. The computer based clinical decision systems NHS Pathways will facilitate and support the advice given. NHS 111 Clinical Advisors will be required to work as part of a multi-disciplinary team within the service provided by DHU 111 (East Midlands) CIC providing quality, evidence-based health care to meet the immediate needs of the patient. Demonstrating a commitment to a high-quality service, excellence in clinical practice and continuous professional development are integral to the role and to the development of the service.
Values, behaviours and principles:
The post holder is expected to lead by example in terms of role modelling the behaviours associated with our values.
We are always:
Compassionate we show kindness, consideration and understanding in everything we do and demonstrate our caring nature to our patient, people and communities.
Accomplished we are available day and night a response, adaptable, professional NHS partner, providing the best advice, care and treatment for every individual.
Respectful we recognise the value that individual and team difference bring welcoming views, listening, being honest, and learning from others experiences.
Encouraging we believe everyone matters, so we inspire confidence in other promoting speaking up, fostering career-long learning and development, and supporting improvement ideas.
Key Areas of Responsibility & Accountability:
Telephone Triage
Able to demonstrate competence in all areas of clinical advisor role; front ending of calls, clinical validation/assessment.
Provide support and guidance to non-clinical Health Advisors and other members of staff via the clinical advice line.
All clinical advisors will be responsible for assessing patients from 0+ years and a variety of physical and mental health symptoms. Clinicians that are specialty trained such as Paediatric nurses and Mental Health nurses will receive sufficient training and coaching to take all calls appropriately and safely.
Receive telephone calls from patients, carers, DHU 111 colleagues or healthcare professionals and then undertake an assessment of the presenting concerns, giving advice, as appropriate, using NHS Pathways or other clinical decision support system.
Use clinical knowledge and advanced communication skills to provide high quality assessment and safe and effective advice to NHS 111 callers.
Advise patients on self-care as appropriate though the effective communication of evidence-based health care advice supported by NHS Pathways or other clinical decision support system.
Facilitate the patient pathway through primary, secondary, community and tertiary care. Where possible assisting patients in the correct use of primary care and emergency care services and other healthcare related organisations
Use negotiation skills when necessary and establish concordance with patients on appropriate course of action to take for the level of care determined.
Maintain accurate patient care records as required.
Manage all calls in a controlled and professional manner treating all patients with compassion, empathy and respect.
Support the achievement of quality standards and performance levels relevant to the NHS 111 service.
Work within the parameters of own skills and knowledge maintaining an awareness of service and practice developments.
Strong clinical decision making, Clinical Advisors work under pressure, the role requires strong critical thinking and decision making.
Successfully complete training on the NHS Pathways system and maintain competence in line with the pre-defined competency framework.
Advocate for patient centred care and empower callers to make decisions about their health.
Clinical Governance:
Participate in the clinical governance and quality improvement requirements of the DHU 111 service.
Maintain an awareness of individual responsibilities in relation to clinical governance.
Practice within the parameters of policies, protocols and guidelines.
Participate in research and development activities of DHU 111.
Ensure familiarity with the process for raising issues under the incidents and complaints and compliments procedure/protocol, namely Datix.
DHU is an equal opportunities employer, and the post holder will be expected to comply with all relevant policies and procedures in this area together with all other policies and procedures as initiated by DHU.
The post holder is required to take responsible care for the health and safety of him/herself and other persons who may be affected by his/her acts or omissions at work. The post holder is also required to co-operate with DHU to ensure that statutory and departmental safety regulations are adhered to.
The ability to recognise adult and children safeguarding concerns and report to the necessary agencies.
Maintain strict confidentiality in relation to all issues concerned within the service and adhere to DHU policy ensuring staff are aware of their obligations under the Freedom of Information Act, Information Governance and the Data Protection Act.
Maintain Professional standards
Participate in the reflective and clinical supervision framework for clinicians within DHU 111.
Participate in the ongoing individual professional development within the organisation.
Fulfil the professional regulatory requirements for post-registration education and development.
Mentor and role model by completing the NHS Pathways coaching course to provide support and development to other Clinical Advisors and Health Advisors.
Maintain an active registration with the Nursing & Midwifery Council on the part of the Register relevant to the post.
Work within the professional Code of Conduct and other directives as defined by the relevant regulatory body (NMC, HCPC etc)
Maintain professional and clinical competence through mechanisms of continuing professional development.
Attend meetings, mandatory training and system updates as requested by managers.
Participate in regular performance reviews with managers as appropriate to individuals scope of practice.
Maintain awareness of, and work within, the DHU values always
Communicate outstanding issues or concerns to the appropriate manager before going off duty.
Maintain and ensure maintenance of a tidy work environment at all times.
Maintain updated with the latest clinical guidelines, protocols, and best practice. To attend regular training and development to enhance and maintain skills and knowledge.
DHU is a non-smoking organisation, and you are therefore required not to smoke in any of the buildings where DHUs business is carried out.
Communicate with staff within DHU Healthcare CiC, DHU 111 and external agencies inside and outside the health economy.
As you will expect the organisation may change from time to time and you will be expected to meet the operational requirements.
Any other reasonable duties as required from time to time.
Person Specification:
Academic/Professional
Qualifications:
Sub-part 1 level registration with the NMC adult branch, Registered Pharmacist or Registered Paramedic
Recognised Minor Illness, Injuries certificate
Mentor/coaching qualification
Experience:
Minimum 2 years clinical experience post registration in a clinical setting
Experience of working within a multi-professional / multi agency environment
Broad clinical knowledge base
Broad clinical experience in a variety of areas to include recent acute and/or primary care areas
Experience of working independently
Evidence of continuous training, learning and development
Nurse triage/telephone advice experience and competence
Experience of working independently
Experience of working within primary care
Health & Safety:
The post holder is required to take responsibility for their own personal safety and that of other persons who may be affected by his/her acts or omissions at work. The post holder is required to comply with DHU Health Care CICs Health & Safety Policy and Procedures.
Safeguarding:
DHU Health Care is committed to safeguarding and promoting the welfare of Adults, Children and Young People and expects all staff and volunteers to share this commitment.
Diversity:
DHU believe our workforce should be as diverse as the range of services we offer, and the communities we serve. We are committed to valuing and encouraging diversity throughout our workforce, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. As part of our mission, we are dedicated to eliminating discrimination.
Job description Job responsibilities The post holder will be responsible for assessing callers with a wide spectrum of clinical conditions, advising patients on next steps, and referring them on to further care when appropriate. The computer based clinical decision systems NHS Pathways will facilitate and support the advice given. NHS 111 Clinical Advisors will be required to work as part of a multi-disciplinary team within the service provided by DHU 111 (East Midlands) CIC providing quality, evidence-based health care to meet the immediate needs of the patient. Demonstrating a commitment to a high-quality service, excellence in clinical practice and continuous professional development are integral to the role and to the development of the service.Values, behaviours and principles:The post holder is expected to lead by example in terms of role modelling the behaviours associated with our values.We are always:Compassionate we show kindness, consideration and understanding in everything we do and demonstrate our caring nature to our patient, people and communities.Accomplished we are available day and night a response, adaptable, professional NHS partner, providing the best advice, care and treatment for every individual.Respectful we recognise the value that individual and team difference bring welcoming views, listening, being honest, and learning from others experiences.Encouraging we believe everyone matters, so we inspire confidence in other promoting speaking up, fostering career-long learning and development, and supporting improvement ideas.Key Areas of Responsibility & Accountability:Telephone TriageAble to demonstrate competence in all areas of clinical advisor role; front ending of calls, clinical validation/assessment.Provide support and guidance to non-clinical Health Advisors and other members of staff via the clinical advice line.All clinical advisors will be responsible for assessing patients from 0+ years and a variety of physical and mental health symptoms. Clinicians that are specialty trained such as Paediatric nurses and Mental Health nurses will receive sufficient training and coaching to take all calls appropriately and safely.Receive telephone calls from patients, carers, DHU 111 colleagues or healthcare professionals and then undertake an assessment of the presenting concerns, giving advice, as appropriate, using NHS Pathways or other clinical decision support system.Use clinical knowledge and advanced communication skills to provide high quality assessment and safe and effective advice to NHS 111 callers.Advise patients on self-care as appropriate though the effective communication of evidence-based health care advice supported by NHS Pathways or other clinical decision support system.Facilitate the patient pathway through primary, secondary, community and tertiary care. Where possible assisting patients in the correct use of primary care and emergency care services and other healthcare related organisationsUse negotiation skills when necessary and establish concordance with patients on appropriate course of action to take for the level of care determined.Maintain accurate patient care records as required.Manage all calls in a controlled and professional manner treating all patients with compassion, empathy and respect.Support the achievement of quality standards and performance levels relevant to the NHS 111 service.Work within the parameters of own skills and knowledge maintaining an awareness of service and practice developments.Strong clinical decision making, Clinical Advisors work under pressure, the role requires strong critical thinking and decision making.Successfully complete training on the NHS Pathways system and maintain competence in line with the pre-defined competency framework.Advocate for patient centred care and empower callers to make decisions about their health.Clinical Governance:Participate in the clinical governance and quality improvement requirements of the DHU 111 service.Maintain an awareness of individual responsibilities in relation to clinical governance.Practice within the parameters of policies, protocols and guidelines.Participate in research and development activities of DHU 111.Ensure familiarity with the process for raising issues under the incidents and complaints and compliments procedure/protocol, namely Datix.DHU is an equal opportunities employer, and the post holder will be expected to comply with all relevant policies and procedures in this area together with all other policies and procedures as initiated by DHU.The post holder is required to take responsible care for the health and safety of him/herself and other persons who may be affected by his/her acts or omissions at work. The post holder is also required to co-operate with DHU to ensure that statutory and departmental safety regulations are adhered to.The ability to recognise adult and children safeguarding concerns and report to the necessary agencies.Maintain strict confidentiality in relation to all issues concerned within the service and adhere to DHU policy ensuring staff are aware of their obligations under the Freedom of Information Act, Information Governance and the Data Protection Act.Maintain Professional standardsParticipate in the reflective and clinical supervision framework for clinicians within DHU 111.Participate in the ongoing individual professional development within the organisation.Fulfil the professional regulatory requirements for post-registration education and development.Mentor and role model by completing the NHS Pathways coaching course to provide support and development to other Clinical Advisors and Health Advisors.Maintain an active registration with the Nursing & Midwifery Council on the part of the Register relevant to the post.Work within the professional Code of Conduct and other directives as defined by the relevant regulatory body (NMC, HCPC etc)Maintain professional and clinical competence through mechanisms of continuing professional development.Attend meetings, mandatory training and system updates as requested by managers.Participate in regular performance reviews with managers as appropriate to individuals scope of practice.Maintain awareness of, and work within, the DHU values alwaysCommunicate outstanding issues or concerns to the appropriate manager before going off duty.Maintain and ensure maintenance of a tidy work environment at all times.Maintain updated with the latest clinical guidelines, protocols, and best practice. To attend regular training and development to enhance and maintain skills and knowledge.DHU is a non-smoking organisation, and you are therefore required not to smoke in any of the buildings where DHUs business is carried out.Communicate with staff within DHU Healthcare CiC, DHU 111 and external agencies inside and outside the health economy.As you will expect the organisation may change from time to time and you will be expected to meet the operational requirements.Any other reasonable duties as required from time to time.Person Specification:Academic/ProfessionalQualifications:Sub-part 1 level registration with the NMC adult branch, Registered Pharmacist or Registered ParamedicRecognised Minor Illness, Injuries certificateMentor/coaching qualificationExperience:Minimum 2 years clinical experience post registration in a clinical settingExperience of working within a multi-professional / multi agency environmentBroad clinical knowledge baseBroad clinical experience in a variety of areas to include recent acute and/or primary care areasExperience of working independentlyEvidence of continuous training, learning and developmentNurse triage/telephone advice experience and competenceExperience of working independentlyExperience of working within primary careHealth & Safety:The post holder is required to take responsibility for their own personal safety and that of other persons who may be affected by his/her acts or omissions at work. The post holder is required to comply with DHU Health Care CICs Health & Safety Policy and Procedures.Safeguarding:DHU Health Care is committed to safeguarding and promoting the welfare of Adults, Children and Young People and expects all staff and volunteers to share this commitment.Diversity:DHU believe our workforce should be as diverse as the range of services we offer, and the communities we serve. We are committed to valuing and encouraging diversity throughout our workforce, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. As part of our mission, we are dedicated to eliminating discrimination.
Person Specification
Qualifications
Essential
- Registered with the NMC, or a registered Pharmacist or Paramedic.
- Minimum 2 years' post-registration clinical experience.
- Experience working independently and within multi-professional/multi-agency teams.
- Broad clinical knowledge and experience, including recent acute and/or primary care settings.
- Demonstrated commitment to continuous training, learning, and professional development.
Person Specification Qualifications Essential Registered with the NMC, or a registered Pharmacist or Paramedic. Minimum 2 years' post-registration clinical experience. Experience working independently and within multi-professional/multi-agency teams. Broad clinical knowledge and experience, including recent acute and/or primary care settings. Demonstrated commitment to continuous training, learning, and professional development.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
DHU Healthcare
Address
Birch House
Joseph Street
Oldbury
B69 2AQ
United Kingdom
Employer's website
http://www.dhuhealthcare.com/ (Opens in a new tab)
Employer details
Employer name
DHU Healthcare
Address
Birch House
Joseph Street
Oldbury
B69 2AQ
United Kingdom
Employer's website
http://www.dhuhealthcare.com/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Posted 28 day(s) ago
Reference: 2321926
Job summary
We are looking for a proactive, organised People and Development Administrator to join our People Services Team at Hollyfield House. This is a varied role covering recruitment, onboarding, learning and development, and reporting. You'll be a first point of contact for managers and staff, and your work will genuinely support people across the organisation.
You'll run recruitment processes end to end, handle new starter and contract admin, coordinate training and induction, produce workforce reports, and answer people-related queries day to day.
This is a permanent post and is for 30 hours per week. The usual working hours are 9am 5pm and will be Monday Thursday.
You will be mostly based at Hollyfield House although you may also need to be able to travel to our other sites as needed.
Please apply using the NHS Jobs online system. Please apply by copying your CV and providing a supporting statement on how you meet the requirements set out in the person specification and job description under the CV upload section. Please refer to the CV application support guide for help submitting your application.
CLOSING DATE 18/09/2026
INTERVIEW DATE 01/10/2026
Please be aware that the closing date may be brought forward in the event of a high number of applications.
Main duties of the job
Day to day, you'll be the person who keeps our recruitment and people processes moving. As part of a small team, you'll guide managers through hiring the right people, keep new starters' paperwork on track so they can join on time, and make sure training and induction sessions run without a hitch.
You'll juggle a mix of admin, problem-solving and communication checking documents carefully, chasing outstanding actions, and answering queries from staff at all levels with patience and professionalism. Strong attention to detail matters here: small errors in paperwork or records can have a big knock-on effect, so accuracy is something you'll take real pride in.
It's a role that suits someone who's organised, likes variety, and enjoys getting the details right because behind every smooth recruitment process or well-run training session is someone doing the groundwork. That someone could be you.
In return, you'll build broad, transferable HR and people skills, gain hands-on experience across the full employee journey, and know that your work directly helps colleagues start well, develop, and feel supported a genuinely good foundation for a career in People Services.
We encourage you to discuss your flexibility needs with us before applying or during the interview process. While we may not be able to meet every request exactly, we promise to fully consider your needs and accommodate them where possible. Please note that flexible working options may vary depending on the role.
About us
At Your Healthcare CIC, we are dedicated to delivering high-quality, patient-led health and social care services for residents in Kingston and providing specialised learning disability services in Richmond. As a Community Interest Company, we prioritise community-driven care and offer an environment that empowers you to make a real impact.
Why Choose Us?
NHS Pay & Benefits: Enjoy the security of NHS pay, Agenda for Change terms, NHS pension scheme, and salary sacrifice schemes
Bureaucracy-Free Environment: Implement good ideas quickly and effectively without delays
Work-Life Balance: Benefit from our Employee Assistance Programme and various staff discounts
Exceptional Staff Experience: Join a supportive workplace with positive feedback from staff and patients
Inclusive Culture: We promote equality, diversity, and inclusion, encouraging applications from all backgrounds
Impactful Community Involvement: Have a real voice in shaping care as part of our membership organization. Your ideas and contributions matter
Join Us Today
We are looking for passionate individuals who value high-quality care, inclusivity, and community engagement. Join our forward-thinking, patient-centred team. Explore our career opportunities and become part of a team that values your expertise and dedication.
We recognise that applicants may choose to use AI as part of their application process. This is permitted, however please clearly state within your application where AI has been used.
Details
Date posted
04 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£33,262 to £36,027 a year per annum pro rata inc HCAS
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
B9811-26-0038
Job locations
Hollyfield House, 22 Hollyfield Road
Surbiton
KT5 9AL
United Kingdom
Job description
Job responsibilities
When completing your application please refer to full Job Description - this can be found under supporting documents.
Role Highlights:
- Varied role: recruitment, people admin, L&D coordination and reporting
- First point of contact for managers and staff on people policies and processes
- Involved from pre-employment checks through to running Corporate Induction
- Hands-on with NHS Jobs, ESR and other core HR systems
- Flexible working to support work-life balance
- Supportive team that welcomes your ideas for improving how we work
- A role where you'll see the direct difference your work makes to colleagues' experience
- Freedom to work independently change things for the better, ask questions, share ideas and innovate
Job description
Job responsibilities
When completing your application please refer to full Job Description - this can be found under supporting documents.
Role Highlights:
- Varied role: recruitment, people admin, L&D coordination and reporting
- First point of contact for managers and staff on people policies and processes
- Involved from pre-employment checks through to running Corporate Induction
- Hands-on with NHS Jobs, ESR and other core HR systems
- Flexible working to support work-life balance
- Supportive team that welcomes your ideas for improving how we work
- A role where you'll see the direct difference your work makes to colleagues' experience
- Freedom to work independently change things for the better, ask questions, share ideas and innovate
Person Specification
Experience
Essential
- Experience in a people administration or HR role
- Experience of accurate and efficient data entry
- Systems administration experience
- Good working knowledge of Microsoft Office -Word, Excel, Outlook - and web-based systems
- Understanding of Learning & Development functions and training delivery
- Knowledge of people-related procedures including recruitment and selection
- Experience of working in a fast-paced office environment
- Experience handling queries from staff at all levels
- Demonstrated ability to work to tight deadlines with minimal supervision
Desirable
- Previous experience working within the NHS
- Experience using Electronic Staff Record -ESR, OLM, and NHS Jobs systems
- Knowledge of Agenda for Change Terms and Conditions of Service
- Understanding of the Data Protection Act and confidentiality principles
Personal Qualities
Essential
- Demonstrates tact, discretion, and sensitivity
- Highly motivated, enthusiastic, and efficient
- Flexible, adaptable, and keen to learn
- Self-motivated and resourceful
Skills & Abilities
Essential
- Excellent written and verbal communication skills
- Advanced IT skills, including MS Word, Excel, and HR databases
- Strong administrative and organisational skills
- Ability to manage sensitive information and enquiries with tact, empathy, and confidentiality
- Ability to prioritise workload, manage conflicting priorities, and meet deadlines under pressure
- High level of attention to detail and accuracy
- Ability to work independently and as part of a team
- Ability to produce and support the development of training materials
- Ability to use own initiative and respond flexibly to changing needs
- Proactive, solutions-focused approach
Desirable
- Effective diary and schedule management skills
Qualifications
Essential
- Educated to GCSE level or equivalent qualification, including English and Mathematics - grades AC
- NVQ Level 3 or equivalent in Business Administration
- Evidence of ongoing personal development
Desirable
- Certificate in Personnel Practice
- CLAIT, ECDL, or equivalent IT qualification
- Willingness to undertake further training and continuous professional development
Person Specification
Experience
Essential
- Experience in a people administration or HR role
- Experience of accurate and efficient data entry
- Systems administration experience
- Good working knowledge of Microsoft Office -Word, Excel, Outlook - and web-based systems
- Understanding of Learning & Development functions and training delivery
- Knowledge of people-related procedures including recruitment and selection
- Experience of working in a fast-paced office environment
- Experience handling queries from staff at all levels
- Demonstrated ability to work to tight deadlines with minimal supervision
Desirable
- Previous experience working within the NHS
- Experience using Electronic Staff Record -ESR, OLM, and NHS Jobs systems
- Knowledge of Agenda for Change Terms and Conditions of Service
- Understanding of the Data Protection Act and confidentiality principles
Personal Qualities
Essential
- Demonstrates tact, discretion, and sensitivity
- Highly motivated, enthusiastic, and efficient
- Flexible, adaptable, and keen to learn
- Self-motivated and resourceful
Skills & Abilities
Essential
- Excellent written and verbal communication skills
- Advanced IT skills, including MS Word, Excel, and HR databases
- Strong administrative and organisational skills
- Ability to manage sensitive information and enquiries with tact, empathy, and confidentiality
- Ability to prioritise workload, manage conflicting priorities, and meet deadlines under pressure
- High level of attention to detail and accuracy
- Ability to work independently and as part of a team
- Ability to produce and support the development of training materials
- Ability to use own initiative and respond flexibly to changing needs
- Proactive, solutions-focused approach
Desirable
- Effective diary and schedule management skills
Qualifications
Essential
- Educated to GCSE level or equivalent qualification, including English and Mathematics - grades AC
- NVQ Level 3 or equivalent in Business Administration
- Evidence of ongoing personal development
Desirable
- Certificate in Personnel Practice
- CLAIT, ECDL, or equivalent IT qualification
- Willingness to undertake further training and continuous professional development
Employer details
Employer name
Your Healthcare CIC
Address
Hollyfield House, 22 Hollyfield Road
Surbiton
KT5 9AL
United Kingdom
Employer's website
http://www.yourhealthcare.org (Opens in a new tab)
Employer details
Employer name
Your Healthcare CIC
Address
Hollyfield House, 22 Hollyfield Road
Surbiton
KT5 9AL
United Kingdom
Employer's website
http://www.yourhealthcare.org (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Posted 28 day(s) ago
Reference: 2321669
Job summary
Are you a staff nurse looking for a change? Or a newly qualified nurse looking for an exciting and challenging role? Why not come and join the Community Nursing team at Your Healthcare. Rated OUTSTANDING for CARE by the CQC, our highly skilled team require like minded staff to join them.
We require ambitious, hardworking and enthusiastic nurses to join our community nursing service in Kingston. Working as part of a team you would be delivering high quality nursing care to clients in their own homes.
We provide a preceptorship program to support you in your role and ongoing training and development. Newly qualified staff welcome.
You need to be a car driver with your own vehicle. Flexibility is essential as you will be working a variety of shifts including weekends.
If you can think on your feet and are well organised, then this is the job for you.
This is a permanent post, can be full time or part time. The usual working hours are 08.30 til 16:30 and will be Monday Friday. This role will be required to work weekends 1 in 3 and some late shifts from 11am til 7pm.
You will be mostly based at Hollyfield House although you will also need to be able to travel to our other sites as needed.
CLOSING DATE 23/09/2026
INTERVIEW DATE 05/10/2026
Main duties of the job
Providing nursing care to service users in their own homes. This can include wound care, catheter management, medication administration, new assessment and end of life care. Completing risk assessments, ordering equipment, liaison with GPs and other health care professionals.
Although part of a team, you will be lone working and access to a car of means of travel to service users homes is essential.
We are looking for passionate individuals who value high-quality care, inclusivity, and community engagement. If you want to make a positive impact in health and social care, join our forward-thinking, patient-centred team. Explore our career opportunities and become part of a team that values your expertise and dedication.
We encourage you to discuss your flexibility needs with us before applying or during the interview process. While we may not be able to meet every request exactly, we promise to fully consider your needs and accommodate them where possible. Please note that flexible working options may vary depending on the role.
For more information contact Joanna James Clinical Lead [email protected] or Kyley Parfitt [email protected]
About us
At Your Healthcare CIC, we are dedicated to delivering high-quality, patient-led health and social care services for residents in Kingston and providing specialised learning disability services in Richmond. As a Community Interest Company (CIC), we prioritise community-driven care and offer an environment that empowers you to make a real impact.
Why Choose Us?
NHS Pay & Benefits: Enjoy the security of NHS pay, Agenda for Change terms, NHS pension scheme, and salary sacrifice schemes.
Bureaucracy-Free Environment: Implement good ideas quickly and effectively without delays.
Work-Life Balance: Benefit from our Employee Assistance Programme (EAP) and various staff discounts.
Exceptional Staff Experience: Join a supportive workplace with positive feedback from staff and patients.
Inclusive Culture: We promote equality, diversity, and inclusion, encouraging applications from all backgrounds.
Impactful Community Involvement: Have a real voice in shaping care as part of our membership organization. Your ideas and contributions matter.
Join Us Today
We are looking for passionate individuals who value high-quality care, inclusivity, and community engagement. If you want to make a positive impact in health and social care, join our forward-thinking, patient-centred team. Explore our career opportunities and become part of a team that values your expertise and dedication.
Details
Date posted
04 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£36,943 to £44,900 a year per annum pro rata inc HCAS
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
B9811-26-0037
Job locations
Hollyfield House, 22 Hollyfield Road
Surbiton
KT5 9AL
United Kingdom
Job description
Job responsibilities
Please find this attached under Supporting Information
Your application should explain why you are applying for the post, how you believe you would contribute to working in this setting and demonstrate how you meet the requirements of the person specification.
Please be aware that the closing date may be brought forward in the event of a high number of applications.
Job description
Job responsibilities
Please find this attached under Supporting Information
Your application should explain why you are applying for the post, how you believe you would contribute to working in this setting and demonstrate how you meet the requirements of the person specification.
Please be aware that the closing date may be brought forward in the event of a high number of applications.
Person Specification
Knowledge
Essential
- Knowledge of NMC Code of Conduct, Scope of Professional practice and Revalidation.
- Knowledge of Primary Care and the role of Community Nursing
- Evidence of Research based practice.
- Knowledge of the value of clinical supervision
- Demonstrates application of theory to clinical skills used in daily practice e.g. catheter care, wound care,
Desirable
- Knowledge of Integrated Care Teams
Skills and Abilities
Essential
- Able to communicate clearly both verbally and in writing
- Confidence in establishing a rapport with clients, team members and other agencies
- IT skills
- Team player and able to work under pressure with minimal supervision
Desirable
- Teaching skills
Personal Qualities
Essential
- Self-motivated, enthusiastic with a high standard of personal performance
- Team player
Any Other Factors
Essential
- Full and current GB driving license with access to and regular use of a car
- Able to work weekends/bank holidays as required
Experience
Essential
- Nursing experience in the last year
- Experience of working in a multi disciplinary team
Desirable
- Experience post registration within a variety of core areas e.g. Continence
- Wound Care
- PEG Management
- Catheter Management
- Bowel Care
- Palliative Care
- Long term conditions
Qualifications
Essential
- RN Qualification
- Evidence of continuing or evidence of aspirational Personal and Professional Development.
Desirable
- Recognised Courses e.g. Diabetes, Care of the Dying
- Practice supervisor/Practice Assessor course
Person Specification
Knowledge
Essential
- Knowledge of NMC Code of Conduct, Scope of Professional practice and Revalidation.
- Knowledge of Primary Care and the role of Community Nursing
- Evidence of Research based practice.
- Knowledge of the value of clinical supervision
- Demonstrates application of theory to clinical skills used in daily practice e.g. catheter care, wound care,
Desirable
- Knowledge of Integrated Care Teams
Skills and Abilities
Essential
- Able to communicate clearly both verbally and in writing
- Confidence in establishing a rapport with clients, team members and other agencies
- IT skills
- Team player and able to work under pressure with minimal supervision
Desirable
- Teaching skills
Personal Qualities
Essential
- Self-motivated, enthusiastic with a high standard of personal performance
- Team player
Any Other Factors
Essential
- Full and current GB driving license with access to and regular use of a car
- Able to work weekends/bank holidays as required
Experience
Essential
- Nursing experience in the last year
- Experience of working in a multi disciplinary team
Desirable
- Experience post registration within a variety of core areas e.g. Continence
- Wound Care
- PEG Management
- Catheter Management
- Bowel Care
- Palliative Care
- Long term conditions
Qualifications
Essential
- RN Qualification
- Evidence of continuing or evidence of aspirational Personal and Professional Development.
Desirable
- Recognised Courses e.g. Diabetes, Care of the Dying
- Practice supervisor/Practice Assessor course
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Your Healthcare CIC
Address
Hollyfield House, 22 Hollyfield Road
Surbiton
KT5 9AL
United Kingdom
Employer's website
http://www.yourhealthcare.org (Opens in a new tab)
Employer details
Employer name
Your Healthcare CIC
Address
Hollyfield House, 22 Hollyfield Road
Surbiton
KT5 9AL
United Kingdom
Employer's website
http://www.yourhealthcare.org (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Bank Healthcare Assistant Night Service
East Coast Community Healthcare CIC View all jobs
Posted 1 month(s) ago
Reference: 2316294
Job summary
Bank Health Care Assistant working within the night service
Are you an experienced Healthcare Assistant (HCA) who enjoys working in partnership with patients and their families? We are seeking a passionate and motivated Bank Healthcare Assistant to join our night community nursing teams working in the Great Yarmouth and Waveney area. You will be based at Beccles Hospital or JPUH. The successful candidate will have prior experience of working in healthcare, and be able to support patients and their families in challenging situations. As a team member working out of core hours the role will require an ability to work closely with professionals from other organisations.
The service delivers unplanned care to patients and will require the successful candidate to be resilient and resourceful. You will be working within an established team of clinicians who visit patients in their own homes and Residential Care, visits are completed by a Registered Nurse and a non registered nurse working in partnership. The desire to deliver high quality, compassionate end of life care is essential.
Interviews are provisionally scheduled to take place on 12th September 2026.
Main duties of the job
The out of hours team visits patients in the community overnight with unplanned care needs. This can include people at the end of their lives, unexpected catheter issues, and people who have fallen. The team are part of the 24/7 PCH urgent response cover, and work in close partnership with the daytime teams to ensure seamless care around the clock. The out of hours team currently works between the hours of 20.00 and 07.00 however there is scope for these hours to vary to meet service need.
The out of hours team work in pairs comprising of one Registered Nurse and one Healthcare Assistant (HCA), and share responsibility for driving during the shift. The HCA works under the direction of the RN to support with tasks such as replenishing clinical stock, reviewing and recording in patient notes, and supporting with clinical tasks.
If you are compassionate, caring and this opportunity interests you please apply. Successful candidates will be able to demonstrate how they embody East Coast Community Healthcare values and commitments.
About us
ECCH is well established health care provider and has been successfully delivering NHS care within the community since 2011. We provide a range of NHS, community health and social care services predominantly across the easterly region of the Norfolk/Suffolk borders.
We are aligned to NHS terms and conditions, and offer many employee benefits, to find out more about us visit our website - www.ecch.org. We are a social enterprise and staff owned organisation which means staff can opt to be shareholders and have a real say in how ECCH is run and evolves to deliver healthcare for the future.
At the heart of our ambition, we work in partnership with and for the community to become the provider and employer of choice for community healthcare.
The out of hours team works in pairs across two geographical areas, predominantly covering visits requiring a 2 hour response overnight. The teams work in continual contact with each other to support and flex as required to meet patient need, as well as linking closely with the system hub based in Norwich. All necessary equipment including a pool car are provided for the shift. The out of hours team is well established and experienced, with a reputation for it's resilience and compassion. If you would like the opportunity to work with us, we look forward to hearing from you.
Details
Date posted
02 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year
Contract
Bank
Working pattern
Flexible working
Reference number
849-OL-90
Job locations
Beccles Hospital
St Mary's Road
Beccles
Suffolk
NR34 9NQ
United Kingdom
Job description
Job responsibilities
Contribute to, support and promote ECCH's, strategic direction, values and culture in relation to proactive and reactive services.
Communicate effectively with patients, relatives and carers, respecting patient confidentiality with privacy and respect for diverse cultural backgrounds and requirements.
Communicate routine information to patients, relatives or carers, using skills of persuasion, reassurance, tact and empathy as required.
To support relatives at all times and be aware of the effects of illness on the family.
Enable individuals and their families to express their needs and preferences and take appropriate action to overcome barriers to communication.
To promote confidence in the patient by means of appropriate standards of appearance, behaviour and attitudes
To safeguard the confidentiality of all personally sensitive information.
Plan and organise a range of delegated clinical activities which might include phlebotomy, in a wide range of settings to ensure best practice is delivered.
Contribute to the clinical governance agenda through participation in clinical audit.
Create an environment conducive to effective working, respecting and supporting staff to deliver high quality clinical services.
Work as part of the multidisciplinary Primary Care Home to deliver proactive and reactive services.
Work collaboratively with residential home colleagues to promote high standards of healthcare.
Work with patients towards self-care and independence.
Participate in caring for patients at the end of life when appropriate.
To implement the care as planned taking into account own competencies.
To deliver safe patient centred care within a variety of settings.
Take, record and report blood pressure, respiration, pulse rate, oxygen saturation levels. Be able to recognise the deteriorating condition of a patient
Undertake and record MUST and Waterlow assessments and take appropriate action
Be able to participate in wound care, skin tear pathway, venepuncture, collection of specimens or diabetic foot assessment as required.
To report any concerns / changes in the patient's condition to a registered nurse or appropriate Health care Professional without delay.
Ensure a high standard of record keeping is achieved in line with ECCH standards.
Engage in personal development, maintain competence, knowledge and skills commensurate with role
Take responsibility for the safe use of clinical equipment,
Contribute to the effective use of resources.
Report any concerns/ changes in a patient's condition to a registered health care professional without delay.
All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role.
Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word 'CARE'. These stand for: Compassion, Action, Respect and Everyone.
Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.
Job description
Job responsibilities
Contribute to, support and promote ECCH's, strategic direction, values and culture in relation to proactive and reactive services.
Communicate effectively with patients, relatives and carers, respecting patient confidentiality with privacy and respect for diverse cultural backgrounds and requirements.
Communicate routine information to patients, relatives or carers, using skills of persuasion, reassurance, tact and empathy as required.
To support relatives at all times and be aware of the effects of illness on the family.
Enable individuals and their families to express their needs and preferences and take appropriate action to overcome barriers to communication.
To promote confidence in the patient by means of appropriate standards of appearance, behaviour and attitudes
To safeguard the confidentiality of all personally sensitive information.
Plan and organise a range of delegated clinical activities which might include phlebotomy, in a wide range of settings to ensure best practice is delivered.
Contribute to the clinical governance agenda through participation in clinical audit.
Create an environment conducive to effective working, respecting and supporting staff to deliver high quality clinical services.
Work as part of the multidisciplinary Primary Care Home to deliver proactive and reactive services.
Work collaboratively with residential home colleagues to promote high standards of healthcare.
Work with patients towards self-care and independence.
Participate in caring for patients at the end of life when appropriate.
To implement the care as planned taking into account own competencies.
To deliver safe patient centred care within a variety of settings.
Take, record and report blood pressure, respiration, pulse rate, oxygen saturation levels. Be able to recognise the deteriorating condition of a patient
Undertake and record MUST and Waterlow assessments and take appropriate action
Be able to participate in wound care, skin tear pathway, venepuncture, collection of specimens or diabetic foot assessment as required.
To report any concerns / changes in the patient's condition to a registered nurse or appropriate Health care Professional without delay.
Ensure a high standard of record keeping is achieved in line with ECCH standards.
Engage in personal development, maintain competence, knowledge and skills commensurate with role
Take responsibility for the safe use of clinical equipment,
Contribute to the effective use of resources.
Report any concerns/ changes in a patient's condition to a registered health care professional without delay.
All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role.
Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word 'CARE'. These stand for: Compassion, Action, Respect and Everyone.
Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.
Person Specification
Qualifications
Essential
- *NVQ Level 3 in Health and Social Care (working towards) or equivalent experience in community setting.
- *Care certificate
Desirable
- *Training in communication skills
- *Evidence of personal development
Experience
Essential
- *Previous experience of NHS/ Social Care/ Voluntary organisation
- *Ability to work without direct supervision
- *Ability to prioritise workload.
- *Awareness of needs of older people
Desirable
- *Previous experience of working in community setting
- *Experience of multidisciplinary teamwork
Additional Criteria
Essential
- SKILLS AND KNOWLEDGE
- *Good interpersonal skills
- *Good verbal communication skills
- *Good ability to listen
- *Excellent time management skills
- *Good IT skills
- *Good written skills
- PERSONAL ATTRIBUTES
- *Willing and able to work without direct supervision.
- *Awareness of requirements for confidentiality.
- *Approachable.
- *Reliable.
- *Understands limitations and can work within boundaries.
- *Ability to embrace our Culture, Values and Signature Behaviours:
- (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).
- *Willingness and ability to work across different sites and travel to alternative sites and across the community as required.
Desirable
- PERSONAL ATTRIBUTES
- *Willingness to learn new skills
Person Specification
Qualifications
Essential
- *NVQ Level 3 in Health and Social Care (working towards) or equivalent experience in community setting.
- *Care certificate
Desirable
- *Training in communication skills
- *Evidence of personal development
Experience
Essential
- *Previous experience of NHS/ Social Care/ Voluntary organisation
- *Ability to work without direct supervision
- *Ability to prioritise workload.
- *Awareness of needs of older people
Desirable
- *Previous experience of working in community setting
- *Experience of multidisciplinary teamwork
Additional Criteria
Essential
- SKILLS AND KNOWLEDGE
- *Good interpersonal skills
- *Good verbal communication skills
- *Good ability to listen
- *Excellent time management skills
- *Good IT skills
- *Good written skills
- PERSONAL ATTRIBUTES
- *Willing and able to work without direct supervision.
- *Awareness of requirements for confidentiality.
- *Approachable.
- *Reliable.
- *Understands limitations and can work within boundaries.
- *Ability to embrace our Culture, Values and Signature Behaviours:
- (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).
- *Willingness and ability to work across different sites and travel to alternative sites and across the community as required.
Desirable
- PERSONAL ATTRIBUTES
- *Willingness to learn new skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
East Coast Community Healthcare CIC
Address
Beccles Hospital
St Mary's Road
Beccles
Suffolk
NR34 9NQ
United Kingdom
Employer's website
https://www.ecch.org/ (Opens in a new tab)
Employer details
Employer name
East Coast Community Healthcare CIC
Address
Beccles Hospital
St Mary's Road
Beccles
Suffolk
NR34 9NQ
United Kingdom
Employer's website
https://www.ecch.org/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: 2316160
Job summary
Epic EPR AnalystBand 6 | approx 12 month fixed term contract Based across BHC, GSTT and LGT
Bromley Healthcare is seeking colleagues to join the Apollo Programme as Epic EPR Analysts to support the implementation of the Epic Electronic Patient Record (EPR) system.
This is an opportunity to become part of one of the largest digital transformation programmes currently underway in the NHS. Successful candidates will receive specialist Epic analyst training and will support the design, build, testing and implementation of the new EPR system.
Working as part of the wider Apollo Programme Team, you will work collaboratively with colleagues from Bromley Healthcare, Guy's and St Thomas' NHS Foundation Trust, King's College Hospital NHS Foundation Trust and Lewisham and Greenwich NHS Trust. The role will involve working across partner sites, including Bromley, GSTT and LGT locations.
We are looking for individuals who enjoy problem solving, can think logically, work well with others and are keen to develop new skills. Applications are welcomed from colleagues with clinical, operational, administrative, digital or project experience.
All applicants will be required to complete the Epic Sphinx Assessment, a standard Epic requirement for analyst roles. The assessment includes elements of logical reasoning, numeracy and problem solving. Successful completion is required before appointment, applicants will be sent the test to complete following their application submission
Main duties of the job
As an Epic EPR Analyst, you will support the design, build, testing and implementation of Bromley Healthcare's new Electronic Patient Record (EPR) system as part of the wider Apollo Programme.
Working with clinical, operational and technical colleagues across Bromley Healthcare, GSTT, KCH and Lewisham and Greenwich, you will help ensure Epic is configured to support safe, effective and efficient patient care.
Key responsibilities include:
- Supporting the configuration, testing and optimisation of Epic applications and workflows.
- Working with service teams to understand requirements and translate these into system design.
- Participating in workshops, system build activities and user acceptance testing.
- Investigating system issues and supporting problem resolution.
- Supporting user engagement, communication and knowledge sharing.
- Developing specialist knowledge of Epic functionality and best practice.
- Working collaboratively across the Apollo partnership, including attendance at partner sites where required.
- Maintaining accurate documentation, reports and records to support programme delivery.
This is a full-time secondment into the Apollo Programme and offers an opportunity to gain specialist Epic analyst training and experience within a major NHS transformation programme. The role will require travel across Apollo partner organisations, including regular attendance at Guy's and St Thomas' and other partner sites as required.
About us
Bromley Healthcare, as a community interest company, offers an extensive array of services ranging from community nursing, including district nursing and health visiting, to specialised nursing care, along with therapy services catering to individuals across various age groups.
Compensation is contingent upon NHS experience and current banding/pay point.
We provide an outstanding benefits package, which includes pension schemes, discounted gym memberships, a cycle-to-work scheme, access to home furnishings and electronics, access to Employee Assistance Program (EAP), discounts at various high street retailers, eligibility for the Blue Light Card, the opportunity to apply for low-interest personal loans, and an excellent lease car scheme. Additionally, we are continuously striving to enhance our employee benefits offerings.
Details
Date posted
02 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£45,953 to £54,254 a year Inclusive of HCAS
Contract
Secondment
Working pattern
Full-time
Reference number
848-BHC-232-26-A
Job locations
Home Base - Central Court - Delivery across sites
Orpington
BR6 0JA
United Kingdom
Job description
Job responsibilities
Join Bromley Healthcare's Apollo Epic Programme and help shape the future Electronic Patient Record system across four NHS organisations.
We are seeking colleagues from a range of backgrounds to undertake a 12-14 month secondment as an Epic EPR Analyst. Successful candidates will receive specialist Epic training and support the design, build, testing and implementation of the Epic system.
This role involves working as part of the wider Apollo Programme Team and will require collaboration across Bromley Healthcare, GSTT, KCH and LGT, including attendance at partner sites where required.
Applicants must successfully complete the Epic Sphinx Assessment, a standard Epic requirement for analyst roles, before appointment.
This is an excellent opportunity to gain valuable digital transformation experience, develop specialist Epic knowledge and contribute to one of the largest EPR implementations currently underway within the NHS.
Please See Job Description Attached
Job description Job responsibilities Join Bromley Healthcare's Apollo Epic Programme and help shape the future Electronic Patient Record system across four NHS organisations. We are seeking colleagues from a range of backgrounds to undertake a 12-14 month secondment as an Epic EPR Analyst. Successful candidates will receive specialist Epic training and support the design, build, testing and implementation of the Epic system. This role involves working as part of the wider Apollo Programme Team and will require collaboration across Bromley Healthcare, GSTT, KCH and LGT, including attendance at partner sites where required. Applicants must successfully complete the Epic Sphinx Assessment, a standard Epic requirement for analyst roles, before appointment. This is an excellent opportunity to gain valuable digital transformation experience, develop specialist Epic knowledge and contribute to one of the largest EPR implementations currently underway within the NHS. Please See Job Description Attached
Person Specification
Qualifications
Essential
- Degree in a relevant subject or equivalent experience in a relevant role
Desirable
- IT qualification (e.g. MCSE), ITIL Foundation, PRINCE2 Foundation, Epic Accreditation (or willingness to obtain within 6 months)
Knowledge & Experience
Essential
- Extensive experience within an Application Support role; experience supporting complex application systems; experience of escalation processes; experience delivering training; knowledge of confidentiality and data protection requirements
Desirable
- Knowledge & ExperienceExtensive experience within an Application Support role; experience supporting complex application systems; experience of escalation processes; experience delivering training; knowledge of confidentiality and data protection requirementsExperience in NHS environments; understanding of acute or community clinical and corporate systems; second-line application support experienceApplication, Interview
Specific Skills
Essential
- Excellent communication skills; ability to explain technical concepts to non-technical audiences; strong troubleshooting skills; documentation skills; ability to prioritise workload; ability to work independently and within a team; strong problem-solving skills; effective stakeholder management
Desirable
- Knowledge of ITIL best practice; Epic system experience
Person Specification Qualifications Essential Degree in a relevant subject or equivalent experience in a relevant role Desirable IT qualification (e.g. MCSE), ITIL Foundation, PRINCE2 Foundation, Epic Accreditation (or willingness to obtain within 6 months) Knowledge & Experience Essential Extensive experience within an Application Support role; experience supporting complex application systems; experience of escalation processes; experience delivering training; knowledge of confidentiality and data protection requirements Desirable Knowledge & ExperienceExtensive experience within an Application Support role; experience supporting complex application systems; experience of escalation processes; experience delivering training; knowledge of confidentiality and data protection requirementsExperience in NHS environments; understanding of acute or community clinical and corporate systems; second-line application support experienceApplication, Interview Specific Skills Essential Excellent communication skills; ability to explain technical concepts to non-technical audiences; strong troubleshooting skills; documentation skills; ability to prioritise workload; ability to work independently and within a team; strong problem-solving skills; effective stakeholder management Desirable Knowledge of ITIL best practice; Epic system experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Bromley Healthcare CIC
Address
Home Base - Central Court - Delivery across sites
Orpington
BR6 0JA
United Kingdom
Employer's website
http://www.bromleyhealthcare.org.uk/ (Opens in a new tab)
Employer details
Employer name
Bromley Healthcare CIC
Address
Home Base - Central Court - Delivery across sites
Orpington
BR6 0JA
United Kingdom
Employer's website
http://www.bromleyhealthcare.org.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: 2316121
Job summary
Improvement Programme Manager 18 month fixed term contract Band 7 - £53,751 - £60,651 inclusive of HCAS Are you passionate about driving meaningful change in healthcare? We're looking for a dynamicImprovement Programme Manager to join our Transformation Directorate and lead ambitious programmes that improve patient outcomes and deliver real value. In this pivotal role, you'll shape and deliver complex projects that support our organisational priorities, working closely with clinical teams, corporate services, and system partners. If you thrive on collaboration, innovation, and making a tangible impact, this is your opportunity to help transform the way we deliver care. Interviews expected to be held on 23rd/24th September but date could change
Main duties of the job
You will oversee the planning, delivery, and evaluation of improvement programmes, ensuring robust governance and alignment with organisational priorities. Key responsibilities include developing business cases, managing risks, tracking benefits realisation, and reporting progress to senior stakeholders. The role involves engaging with internal and external partners, influencing decision-making, and leading programme assurance reviews. You will also provide expert advice on programme management, coach project leads, and contribute to a culture of continuous improvement across the organisation.
About us
Bromley Healthcare, as a community interest company, offers an extensive array of services ranging from community nursing, including district nursing and health visiting, to specialised nursing care, along with therapy services catering to individuals across various age groups.
Compensation is contingent upon NHS experience and current banding/pay point.
We provide an outstanding benefits package, which includes pension schemes, discounted gym memberships, a cycle-to-work scheme, access to home furnishings and electronics, access to Employee Assistance Program (EAP), discounts at various high street retailers, eligibility for the Blue Light Card, the opportunity to apply for low-interest personal loans, and an excellent lease car scheme. Additionally, we are continuously striving to enhance our employee benefits offerings.
Details
Date posted
02 September 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£53,751 to £60,651 a year inclusive of HCAS
Contract
Fixed term
Duration
18 months
Working pattern
Full-time
Reference number
848-BHC-252-26
Job locations
Orpington Central Court
Orpington
BR6 0JA
United Kingdom
Job description
Job responsibilities
JOB SUMMARY
The post holder will work as part of the Transformation Division reporting to the Head of Strategic Transformation. The post holder will support the Head of Strategic Transformation in co-ordinating the organisational wide transformation programme. Responsible for leading and delivering complex programmes aligned to organisational priorities. The role involves managing multiple complex projects within a transformation portfolio, ensuring delivery of benefits, quality improvements, and financial efficiencies. The post holder will work collaboratively across Integrated Care System (ICS) partners, clinical teams, and corporate services to implement sustainable change using recognised programme management methodologies. The post holder will work with a high degree of autonomy within the Transformation governance framework. Leads designated programmes, taking decisions on prioritisation, resource deployment and risk mitigation; escalates material risks/variances to the Head of Strategic Transformation.
MAIN DUTIES AND RESPONSIBILITES
Communication and Relationships
To build strong relationships with the other areas of the transformation division: information and quality improvement to ensure a consistent approach to change management
To oversee the programme management of individual transformation programmes as delegated by the Head of Strategic Transformation
Engage and build strong relationships with relevant key internal partners in order to deliver on transformation programmes, including relevant project leads, clinical experts and services / patients / carers and service user
Communicate, engage and build relationships with key strategic partners in order to support the delivery of transformation programmes.
Engage and manage relationships with stakeholders to achieve a common purpose and realise mutual benefits in the scope of delegated transformation responsibility.
Communicate complex, sensitive and contentious information to wide range of audiences, including in public and local consultations where there may be hostile/antagonistic audiences.
Use highly developed influential and persuasion skills when proposing major service changes to audiences where there are significant barriers to acceptance.
Communicate complex information to a wide variety of audiences
Presents and explains results clearly and accurately using numerical, graphical and written formats as needed.
Programme assurance and monitoring
To project manage delegated projects and programmes of work agreed by the Head of Strategic Transformation , working in conjunction with relevant project leads across the organization
Lead planning, delivery, and evaluation of transformation programmes using PRINCE2/Agile principles.
Develop business cases, benefits realisation plans, and risk mitigation strategies.
Ensure programme governance, reporting to Transformation Governance Sub Group
Manage programme budgets and financial risks, ensuring delivery within agreed resources. Influence and negotiate with senior stakeholders to achieve strategic objectives.
Provide expert advice on programme management methodologies and coach project leads.
Lead programme assurance reviews and contribute to organisational transformation strategy
Within individual scope of work, to manage project and programme linkages and interdependencies ensuring that no work is either overlooked, or duplicated; ensure the management of risks, particularly those involving connectivity between projects whilst ensuring the impact of change is related back to the operational area of implementation, the programme and each individual project, escalating to the Head of Strategic Transformation as appropriate
Within individual scope of work, to oversee the monitoring, tracking and reporting to the Head of Strategic Transformation and Transformation Board and other forums in a timely manner of the individual projects and associated changes with reference to project plans, objectives, milestones, financials, quality, risks and issues, advising of any deviations from approved plans.
Team Working
Works with others towards achieving shared goals, ensuring that the teams objectives and purpose are clear
Respects and is open to the thoughts, opinions and contributions of others
Analytical and judgement
Demonstrate a flexible approach to the development and delivery of new programmes where necessary
Interrogate and analyse, sometimes complex and contentious, information to support the delivery of clear reporting and outcomes, including identifying areas of required transformation.
To review relevant key indicator date when reviewing efficiency opportunities within transformation programmes, including establishing evaluation criteria at the start of the programmes to review
Planning and organisation
To support the directorate in project management to ensure value for money across commissioned services including supporting the delivery of any required efficiency/change programmes
To support the transformation strategy by supporting significant service development/redesign using appropriate methods link to the wider strategy targeted at improvements in health outcomes for the public.
Lead on delegated change programmes and facilitate the uptake of initiatives that support and embed excellence within the health and social care system.
Lead on the delivery of multiple projects and programmes of work, working with colleagues and subject matter experts to scope, plan design and deliver those
Support and deliver organisational change and the uptake of initiatives that support excellence.
To be responsible for the delivery of benefits and track realisation of outcomes of any transformation programmes
Leadership
Provide day-to-day line management of any staff who are seconded under the Transformation team
Responsible for recruitment and induction of new team members.
To contribute to a collaborative working environment and innovative culture.
To be responsible for day-to-day management and support of services that are seconded under the transformation directorate whilst the transformation programme is undertaken.
Financial
As part of the wider transformation agenda, to constantly strive for value for money and greater efficiency in the use of budgets and to ensure that they operate in recurrent financial balance year on year.
Responsible for planning, tracking and reporting programme budgets/savings , cost pressures and financial risks; recommends corrective actions.
As part of project oversight, to highlight any potential risks or concerns / delays in projects which may have a financial impact
MANDATORY REQUIREMENTS FOR ALL ROLES
The post holder is expected to demonstrate the values of Bromley Healthcare including:
Compassion
Health and Wellbeing
Continuous Learning and Innovation
Wellbeing
The post holder is expected to work within the requirements of the 6 Cs Care, Compassion, Competence, Communication, Courage and Commitment.
The post holder is expected to comply with all Bromley Healthcares relevant policies, procedures and guidelines; including the appropriate code(s) of conduct associated with this post.
Safeguarding
The post holder is responsible to safeguard children, young people and adults at risk.
All staff must be familiar with and adhere to Bromley Healthcares child/adult safeguarding procedures and guidelines, in conjunction with the multi-agency policies and procedures of the relevant boroughs Safeguarding Children Partnership and Safeguarding Adults Board.
Staff must be mindful of their responsibility to safeguard children and adults in any activity performed on behalf of Bromley Healthcare in line with the requirements of the Childrens Act 1989 and 2004 and the Care Act 2014. Staff are required to attend child/adult safeguarding training relevant to their position and required for their role.
The job description reflects the immediate requirements and objectives of the post. This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, as directed by the line manager. This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder.
See Person Spec
Job description Job responsibilities JOB SUMMARY The post holder will work as part of the Transformation Division reporting to the Head of Strategic Transformation. The post holder will support the Head of Strategic Transformation in co-ordinating the organisational wide transformation programme. Responsible for leading and delivering complex programmes aligned to organisational priorities. The role involves managing multiple complex projects within a transformation portfolio, ensuring delivery of benefits, quality improvements, and financial efficiencies. The post holder will work collaboratively across Integrated Care System (ICS) partners, clinical teams, and corporate services to implement sustainable change using recognised programme management methodologies. The post holder will work with a high degree of autonomy within the Transformation governance framework. Leads designated programmes, taking decisions on prioritisation, resource deployment and risk mitigation; escalates material risks/variances to the Head of Strategic Transformation. MAIN DUTIES AND RESPONSIBILITES Communication and Relationships To build strong relationships with the other areas of the transformation division: information and quality improvement to ensure a consistent approach to change management To oversee the programme management of individual transformation programmes as delegated by the Head of Strategic Transformation Engage and build strong relationships with relevant key internal partners in order to deliver on transformation programmes, including relevant project leads, clinical experts and services / patients / carers and service user Communicate, engage and build relationships with key strategic partners in order to support the delivery of transformation programmes. Engage and manage relationships with stakeholders to achieve a common purpose and realise mutual benefits in the scope of delegated transformation responsibility. Communicate complex, sensitive and contentious information to wide range of audiences, including in public and local consultations where there may be hostile/antagonistic audiences. Use highly developed influential and persuasion skills when proposing major service changes to audiences where there are significant barriers to acceptance. Communicate complex information to a wide variety of audiences Presents and explains results clearly and accurately using numerical, graphical and written formats as needed. Programme assurance and monitoring To project manage delegated projects and programmes of work agreed by the Head of Strategic Transformation , working in conjunction with relevant project leads across the organization Lead planning, delivery, and evaluation of transformation programmes using PRINCE2/Agile principles. Develop business cases, benefits realisation plans, and risk mitigation strategies. Ensure programme governance, reporting to Transformation Governance Sub Group Manage programme budgets and financial risks, ensuring delivery within agreed resources. Influence and negotiate with senior stakeholders to achieve strategic objectives. Provide expert advice on programme management methodologies and coach project leads. Lead programme assurance reviews and contribute to organisational transformation strategy Within individual scope of work, to manage project and programme linkages and interdependencies ensuring that no work is either overlooked, or duplicated; ensure the management of risks, particularly those involving connectivity between projects whilst ensuring the impact of change is related back to the operational area of implementation, the programme and each individual project, escalating to the Head of Strategic Transformation as appropriate Within individual scope of work, to oversee the monitoring, tracking and reporting to the Head of Strategic Transformation and Transformation Board and other forums in a timely manner of the individual projects and associated changes with reference to project plans, objectives, milestones, financials, quality, risks and issues, advising of any deviations from approved plans. Team Working Works with others towards achieving shared goals, ensuring that the teams objectives and purpose are clear Respects and is open to the thoughts, opinions and contributions of others Analytical and judgement Demonstrate a flexible approach to the development and delivery of new programmes where necessary Interrogate and analyse, sometimes complex and contentious, information to support the delivery of clear reporting and outcomes, including identifying areas of required transformation. To review relevant key indicator date when reviewing efficiency opportunities within transformation programmes, including establishing evaluation criteria at the start of the programmes to review Planning and organisation To support the directorate in project management to ensure value for money across commissioned services including supporting the delivery of any required efficiency/change programmes To support the transformation strategy by supporting significant service development/redesign using appropriate methods link to the wider strategy targeted at improvements in health outcomes for the public. Lead on delegated change programmes and facilitate the uptake of initiatives that support and embed excellence within the health and social care system. Lead on the delivery of multiple projects and programmes of work, working with colleagues and subject matter experts to scope, plan design and deliver those Support and deliver organisational change and the uptake of initiatives that support excellence. To be responsible for the delivery of benefits and track realisation of outcomes of any transformation programmes Leadership Provide day-to-day line management of any staff who are seconded under the Transformation team Responsible for recruitment and induction of new team members. To contribute to a collaborative working environment and innovative culture. To be responsible for day-to-day management and support of services that are seconded under the transformation directorate whilst the transformation programme is undertaken. Financial As part of the wider transformation agenda, to constantly strive for value for money and greater efficiency in the use of budgets and to ensure that they operate in recurrent financial balance year on year. Responsible for planning, tracking and reporting programme budgets/savings , cost pressures and financial risks; recommends corrective actions. As part of project oversight, to highlight any potential risks or concerns / delays in projects which may have a financial impact MANDATORY REQUIREMENTS FOR ALL ROLES The post holder is expected to demonstrate the values of Bromley Healthcare including: Compassion Health and Wellbeing Continuous Learning and Innovation Wellbeing The post holder is expected to work within the requirements of the 6 Cs Care, Compassion, Competence, Communication, Courage and Commitment. The post holder is expected to comply with all Bromley Healthcares relevant policies, procedures and guidelines; including the appropriate code(s) of conduct associated with this post. Safeguarding The post holder is responsible to safeguard children, young people and adults at risk. All staff must be familiar with and adhere to Bromley Healthcares child/adult safeguarding procedures and guidelines, in conjunction with the multi-agency policies and procedures of the relevant boroughs Safeguarding Children Partnership and Safeguarding Adults Board. Staff must be mindful of their responsibility to safeguard children and adults in any activity performed on behalf of Bromley Healthcare in line with the requirements of the Childrens Act 1989 and 2004 and the Care Act 2014. Staff are required to attend child/adult safeguarding training relevant to their position and required for their role. The job description reflects the immediate requirements and objectives of the post. This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, as directed by the line manager. This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder. See Person Spec
Person Specification
Qualifications
Essential
- oEducated to degree level or equivalent transferable skills and experience
- oEvidence of continuing personal development and learning
- oFormal project / programme management qualification (Prince2, MSP)
Desirable
- oLean/Six Sigma or Quality Improvement training.
- oLeadership Qualification
Skills
Essential
- oInitiative to work on project solutions based on objectives
- oUnderstand challenges associated with change management and changing outcomes
- oUnderstanding of NHS and key policy issues which effect business performance
- oAdvanced stakeholder engagement, negotiation and influencing skills
- oAbility to interpret and analyse complex data and understanding how process changes can impact service performance
- oAbility to manage competing priorities and prioritise effectively
- oAbility to interpret KPI data and communicate effectively complex service developments and changes to varying staffing levels
Experience
Essential
- oSignificant experience leading complex, multi disciplinary programmes across organizational boundaries
- oExperience of working closely with commissioners/external stakeholders
- oBudgetary management, cost improvement planning and quality impact assessment
- oStaff management and development
- oProven ability in benefits realization and business case development
IT
Essential
- oStrong understanding of using BI Tools (eg Qliksense)
- oStrong MS Office Skills
- oExtensive Experience of using electronic record systems, including understanding of clinical templates and links to KPIs/outcomes
Desirable
- oKnowledge of other clinical systems
Person Specification Qualifications Essential oEducated to degree level or equivalent transferable skills and experience oEvidence of continuing personal development and learning oFormal project / programme management qualification (Prince2, MSP) Desirable oLean/Six Sigma or Quality Improvement training. oLeadership Qualification Skills Essential oInitiative to work on project solutions based on objectives oUnderstand challenges associated with change management and changing outcomes oUnderstanding of NHS and key policy issues which effect business performance oAdvanced stakeholder engagement, negotiation and influencing skills oAbility to interpret and analyse complex data and understanding how process changes can impact service performance oAbility to manage competing priorities and prioritise effectively oAbility to interpret KPI data and communicate effectively complex service developments and changes to varying staffing levels Experience Essential oSignificant experience leading complex, multi disciplinary programmes across organizational boundaries oExperience of working closely with commissioners/external stakeholders oBudgetary management, cost improvement planning and quality impact assessment oStaff management and development oProven ability in benefits realization and business case development IT Essential oStrong understanding of using BI Tools (eg Qliksense) oStrong MS Office Skills oExtensive Experience of using electronic record systems, including understanding of clinical templates and links to KPIs/outcomes Desirable oKnowledge of other clinical systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Bromley Healthcare CIC
Address
Orpington Central Court
Orpington
BR6 0JA
United Kingdom
Employer's website
http://www.bromleyhealthcare.org.uk/ (Opens in a new tab)
Employer details
Employer name
Bromley Healthcare CIC
Address
Orpington Central Court
Orpington
BR6 0JA
United Kingdom
Employer's website
http://www.bromleyhealthcare.org.uk/ (Opens in a new tab)
Apply Now
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Posted 22 hour(s) ago
Reference: 848-BHC-282-26
Job summary
Band 6 - Community Specialist Podiatrist
£45,953 - £54,254 Inc HCAS per annum pro rata
Full or part time roles available, flexible working considered.
We are looking for an experienced podiatrist to join our supportive and friendly team to provide high-risk / wound care to patients across the borough of Bromley.There will also be opportunities for MSK and nail surgery rotations.
The prospective candidate must have wound care experience, be motivated, flexible, and able to work as part of a friendly and supportive team.The successful candidate will have a community-focused clinical caseloadwith a responsibility to provide foot healthcare and advice to patients with "at risk" feet.As a community foot protection team, we coordinate with King's College and Princess Royal Hospital diabetic foot services for shared care of patients.
Bromley Healthcare is proud to be able to provide great training opportunities for it's staff .
Interviews expected to be held mid November 2026.
Main duties of the job
We are looking for HCPC Registered Podiatrists with post graduate experience with a high degree of motivation and clinical skills, you will need a flexible approach to service provision with the ability to work as part of a team as well as individually. The successful candidate will be required to have excellent diagnostic and clinical skills to deliver a range of podiatry treatments including wound care, at risk and biomechanical interventions for patients in Bromley.Although predominantly based in a clinical setting, the role is across the Bromley Healthcare area with a small domiciliary caseload. Due to the nature of the role it is essential that applicants are able to travel independently across the locality and have access to a suitable vehicle for business purposes.The post holder will be up to date with current best practice and demonstrate Bromley Healthcare values in their day to day role working as part of a team. We value healthcare promotion through patient empowerment and education, therefore we require podiatrists who have excellent communication and assessment skills.
We encourage team members to take part in various CPD activities including clinical supervision, in-house training during department meetings in addition to external training sessions.
Registration with the Health professions council is essential.
About us
Bromley Healthcare is a community interest company providing a wide range of services including community nursing services such as district nursing, health visiting to specialist nurses, as well as therapy services for children, young people and adults. Salary is dependant on NHS experience and current banding/pay point. Excellent benefits package available including various pension schemes, discounted gym membership, cycle to work scheme, discounted electronics, access to EAP, high street discounts, Blue Light Card eligibility, opportunity to apply for low interest personal loans and an excellent lease car scheme and we are constantly looking to expand our staff benefits.
We also offer advance schemes, including an annual advance scheme to cover season tickets, travel expenses, and a salary advance via Wagestream to help provide further financial support to staff.
Bromley healthcare has recently redefined its values with a strong focus on the healthcare and well-being of both colleagues and patients. We have our own staff physio and access to an in-house counselling service, to name just a few of the initiatives set out to support our well-being. Our 'belonging' value focuses on building a community where inclusivity and diversity are celebrated and colleagues feel psychologically safe to bring their authentic selves to work.
Details
Date posted
02 October 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£45,953 to £54,254 a year Inc HCAS per annum pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
848-BHC-282-26
Job locations
Beckenham Beacon
379 Croydon Road
Beckenham
BR3 3QL
United Kingdom
Job description
Job responsibilities
You will be a communicative team player, with experience in wound care and management of the diabetic foot. You will have opportunity to develop Musculoskeletal podiatry knowledge and put this into practice frequently. You will also be involved in minor surgery clinics.
You will be able to manage a caseload, and although predominantly clinical care will be needed, you will be able to organise visits to those who are unable to attend community clinics. You will be confident in treatment, and be aware of criteria for service. You will know your scope of practice, when to ask for help, and how to escalate concerns to MDFT.
You will be able to liaise with nursing staff to arrange visits, and form treatment plans for internal and external departments to follow.
You will support the service and colleagues in clinic, and when seeing patients at home.
Please see attached JD for further information
Job description
Job responsibilities
You will be a communicative team player, with experience in wound care and management of the diabetic foot. You will have opportunity to develop Musculoskeletal podiatry knowledge and put this into practice frequently. You will also be involved in minor surgery clinics.
You will be able to manage a caseload, and although predominantly clinical care will be needed, you will be able to organise visits to those who are unable to attend community clinics. You will be confident in treatment, and be aware of criteria for service. You will know your scope of practice, when to ask for help, and how to escalate concerns to MDFT.
You will be able to liaise with nursing staff to arrange visits, and form treatment plans for internal and external departments to follow.
You will support the service and colleagues in clinic, and when seeing patients at home.
Please see attached JD for further information
Person Specification
Professional Registration
Essential
- Registration with HCPC
Training
Essential
- Evidence of ongoing CPD
Experience
Essential
- Post graduate experience of treating a high-risk caseload including a wound care caseload and a willingness to undertake post graduate training and education in specialist area's of podiatry e.g diabetes
- Post graduate experience of full patient assessment (medical history, vascular, neuropathic etc) and formulating diagnosis & treatment plans.
- Post graduate experience in: - Minor surgical procedures. - Biomechanics including diagnosis, fabrication, prescription and evaluation of orthoses and formulating treatment plans, muscle balancing programmes
Desirable
- Local analgesia injection including calculating maximum safe doses and detecting contraindications to use.
- Post graduate experience of treating a high risk caseload including people with diabetic and ischaemic foot ulceration
- Involvement in Health Education
- Evidence of working within Specialist area's of Podiatry e.g. Podiatric Surgery, Diabetes, R.A etc.
- Training in clinical coaching
Skills
Essential
- Ability to diagnose, construct, document, implement and evaluate care plans using a holistic approach
- To demonstrate good organisational skills in managing own caseload with a proportion of high risk patients.
- Good verbal and written Communication skills in order to deal with people of all age groups in clinical situations and also other health care professionals
- Demonstrate ability to use specialist diagnostic & therapeutic equipment e.g., doppler ultrasound, neurosthesiometer, gait analysis systems
- Hand eye co-ordination, dexterity, manipulation, keyboard activity
- Full UK's Driver's Licence & Access to a car for work purposes.
Desirable
- MSK Knowledge
- Wound Care knowledge
- Evidence of contributing to audit and research /evaluation.
Qualifications
Essential
- Podiatry Diploma/ Degree
- Commitment to continuous development of clinical skills and professional knowledge.
- Awareness of current changes within the NHS.
Desirable
- Diabetic Foot Module
- Local Analgesia Administration Certificate
- IRMER certificate
- POMs certificate
- Evidence of CPD portfolio demonstrating knowledge base
Person Specification
Professional Registration
Essential
- Registration with HCPC
Training
Essential
- Evidence of ongoing CPD
Experience
Essential
- Post graduate experience of treating a high-risk caseload including a wound care caseload and a willingness to undertake post graduate training and education in specialist area's of podiatry e.g diabetes
- Post graduate experience of full patient assessment (medical history, vascular, neuropathic etc) and formulating diagnosis & treatment plans.
- Post graduate experience in: - Minor surgical procedures. - Biomechanics including diagnosis, fabrication, prescription and evaluation of orthoses and formulating treatment plans, muscle balancing programmes
Desirable
- Local analgesia injection including calculating maximum safe doses and detecting contraindications to use.
- Post graduate experience of treating a high risk caseload including people with diabetic and ischaemic foot ulceration
- Involvement in Health Education
- Evidence of working within Specialist area's of Podiatry e.g. Podiatric Surgery, Diabetes, R.A etc.
- Training in clinical coaching
Skills
Essential
- Ability to diagnose, construct, document, implement and evaluate care plans using a holistic approach
- To demonstrate good organisational skills in managing own caseload with a proportion of high risk patients.
- Good verbal and written Communication skills in order to deal with people of all age groups in clinical situations and also other health care professionals
- Demonstrate ability to use specialist diagnostic & therapeutic equipment e.g., doppler ultrasound, neurosthesiometer, gait analysis systems
- Hand eye co-ordination, dexterity, manipulation, keyboard activity
- Full UK's Driver's Licence & Access to a car for work purposes.
Desirable
- MSK Knowledge
- Wound Care knowledge
- Evidence of contributing to audit and research /evaluation.
Qualifications
Essential
- Podiatry Diploma/ Degree
- Commitment to continuous development of clinical skills and professional knowledge.
- Awareness of current changes within the NHS.
Desirable
- Diabetic Foot Module
- Local Analgesia Administration Certificate
- IRMER certificate
- POMs certificate
- Evidence of CPD portfolio demonstrating knowledge base
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Bromley Healthcare CIC
Address
Beckenham Beacon
379 Croydon Road
Beckenham
BR3 3QL
United Kingdom
Employer's website
Employer details
Employer name
Bromley Healthcare CIC
Address
Beckenham Beacon
379 Croydon Road
Beckenham
BR3 3QL
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
BANK Band 6 Adult Community Specialist Speech & Language Therapist
Bromley Healthcare CIC View all jobs
Posted 22 hour(s) ago
Reference: 848-BHC-284-26
Job summary
BANK Adult Community Specialist Speech & Language Therapist
Band 6 - £45,953 - £54,254 Inc HCAS Per annum pro rata
Bank - adhoc hours - 3 months duration
An opportunity has arisen to join a forward-thinking and expanding community adult speech and language therapy service. This role would suit and new or experienced band 6 with an interest acquired neurological disorders and service development.
Postgraduate training and experience in dysphagia and independent dysphagia management is a requirement of this post. You will have relevant experience in managing adults with acquired swallowing and communication difficulties.
Evidence of appropriate qualification and HCPC membership is essential.Driving/car access is an essential requirement for this post.
Main duties of the job
Key responsibilities for the Band 6 Senior Speech and Language Therapist are to:
- Independently assess, diagnose and treat adults with complex communication, voice and swallowing difficulties.
- Manage and prioritise a complex community caseload, including triaging new referrals.
- Develop care plans, maintain accurate records and communicate recommendations to patients, carers and professionals.
- Use evidence-based interventions, outcome measures and AAC where appropriate.
- Work closely with the MDT and refer to other services when required.
- Support FEES provision and provide specialist advice or second opinions.
- Supervise students and junior staff, including line management and appraisal responsibilities.
- Contribute to training, clinical supervision, audits, service development and clinical governance.
- Maintain professional competence, safeguarding responsibilities and compliance with organisational policies.
About us
Bromley Healthcare is a community interest company providing a wide range of services including community nursing services such as district nursing, health visiting to specialist nurses, as well as therapy services for children, young people and adults.
Excellent benefits package available including various pension schemes, discounted gym membership, cycle to work scheme, discounted electronics, access to EAP, high street discounts, Blue Light Card eligibility, opportunity to apply for low-interest personal loans and an excellent lease car scheme and we are constantly looking to expand our staff benefits. As an example we have removed the 3,500 mileage reimbursement ceiling.
Bromley Healthcare's values place a strong focus on the health and well-being of both colleagues and patients. We have our own staff physio and access to an in-house counseling service, to name just a few of the initiatives set out to support our well-being.
Our 'belonging' value focuses on building a community where inclusivity and diversity are celebrated and colleagues feel psychologically safe to bring their authentic selves to work. Our aim is for everyone to be listened to and have an equal opportunity to flourish. In line with our 'continuous learning' value, we are proud to embrace learning, quality improvement, and innovation in aspiring to be the best we can be.
Details
Date posted
02 October 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£45,953 to £54,254 a year Inc HCAS Per annum pro rata
Contract
Bank
Working pattern
Part-time
Reference number
848-BHC-284-26
Job locations
Beckenham Beacon
Bromley
BR3 3QL
United Kingdom
Job description
Job responsibilities
***Please refer to the attached job descriptions and person specifications for Band 6 SLT positions.***
Job description
Job responsibilities
***Please refer to the attached job descriptions and person specifications for Band 6 SLT positions.***
Person Specification
Qualifications
Essential
- Recognised speech & language therapy degree qualification or equivalent.
Training
Essential
- Evidence of Continuing Professional Development
- Evidence of appropriate external and internal training as appropriate to specialism.
- Evidence of Specialist Dysphagia Competencies or equivalent
Desirable
- Completion of clinical supervision training.
- Previous FEES experience
- LSVT training
Experience
Essential
- Substantial clinical experience with adults with acquired communication and swallowing difficulties
- Assessment, treatment, management of complex patients with progressive neurological conditions
- Experience of working with other professionals relevant to client groups.
- Experience of undertaking appraisal and planning CPD for less experienced staff.
- Experience of being involved in clinical audit/service evaluation/quality improvement
Desirable
- Development and delivery education and training packages.
- Experience of supporting patients with AAC provision.
- Experience working in a community based or outpatient setting
- Experience working with a specialist caseload (such as voice or stammering)
Personal Qualities
Essential
- Good interpersonal skills/team work
- Knowledge of BHC
- Car driver with access to own car for work purposes
- oGood team worker, showing initiative and interest in taking on responsibility
Professional Registration
Essential
- Health and Care Professions Council Licence to practice.
Desirable
- Member of relevant CEN(s).
- Registered member of Royal College of Speech & Language Therapists.
Skills
Essential
- Able to demonstrate a high level of competence in the management of communication patients.
- To be able to independently assess and manage patients with dysphagia
- To be competent in handling the emotional and psychosocial aspects of working with a complex SLT caseload in the community
- Knowledge of a range of appropriate therapeutic interventions for dysphagia and communication and an ability to compare and contrast relative benefits.
- Knowledge of the principles of clinical governance.
- Knowledge of national policies and procedures. (relevant to the specialist client group) such as NICE, NSF and Disability Discrimination Act
- Current UK driver's license/Car driver with access to own car for work purposes
Person Specification
Qualifications
Essential
- Recognised speech & language therapy degree qualification or equivalent.
Training
Essential
- Evidence of Continuing Professional Development
- Evidence of appropriate external and internal training as appropriate to specialism.
- Evidence of Specialist Dysphagia Competencies or equivalent
Desirable
- Completion of clinical supervision training.
- Previous FEES experience
- LSVT training
Experience
Essential
- Substantial clinical experience with adults with acquired communication and swallowing difficulties
- Assessment, treatment, management of complex patients with progressive neurological conditions
- Experience of working with other professionals relevant to client groups.
- Experience of undertaking appraisal and planning CPD for less experienced staff.
- Experience of being involved in clinical audit/service evaluation/quality improvement
Desirable
- Development and delivery education and training packages.
- Experience of supporting patients with AAC provision.
- Experience working in a community based or outpatient setting
- Experience working with a specialist caseload (such as voice or stammering)
Personal Qualities
Essential
- Good interpersonal skills/team work
- Knowledge of BHC
- Car driver with access to own car for work purposes
- oGood team worker, showing initiative and interest in taking on responsibility
Professional Registration
Essential
- Health and Care Professions Council Licence to practice.
Desirable
- Member of relevant CEN(s).
- Registered member of Royal College of Speech & Language Therapists.
Skills
Essential
- Able to demonstrate a high level of competence in the management of communication patients.
- To be able to independently assess and manage patients with dysphagia
- To be competent in handling the emotional and psychosocial aspects of working with a complex SLT caseload in the community
- Knowledge of a range of appropriate therapeutic interventions for dysphagia and communication and an ability to compare and contrast relative benefits.
- Knowledge of the principles of clinical governance.
- Knowledge of national policies and procedures. (relevant to the specialist client group) such as NICE, NSF and Disability Discrimination Act
- Current UK driver's license/Car driver with access to own car for work purposes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Bromley Healthcare CIC
Address
Beckenham Beacon
Bromley
BR3 3QL
United Kingdom
Employer's website
Employer details
Employer name
Bromley Healthcare CIC
Address
Beckenham Beacon
Bromley
BR3 3QL
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Band 6 Adult Community Specialist Speech & Language Therapist
Bromley Healthcare CIC View all jobs
Posted 22 hour(s) ago
Reference: 848-BHC-285-26
Job summary
Adult Community Specialist Speech & Language Therapist - Band 6
£44,485 - £52,521 Inc HCAS Per annum pro rata
Part - time 15 hrs a week - Fixed Term for 6 months
An opportunity has arisen to join a forward-thinking and expanding community adult speech and language therapy service. This role would suit and new or experienced band 6 with an interest acquired neurological disorders and service development.
Postgraduate training and experience in dysphagia and independent dysphagia management is a requirement of this post. You will have relevant experience in managing adults with acquired swallowing and communication difficulties.
You will have opportunities to contribute to audit, QI and service development and will receive regular clinical supervision, support through team meetings, monthly clinical forums and access to further CPD opportunities. Evidence of appropriate qualification and HCPC membership is essential.Driving/car access is an essential requirement for this post. Salary is dependent on NHS experience and current banding/pay point.
Main duties of the job
This is a unique post where a suitably motivated experienced or new Band 6 SLT would have the following CV-building opportunities;
Delivering high quality clinical care in the community in line with the national drive in preventative care.
Partaking in a full quality improvement project with support from the organisation's QI lead and senior therapists
FEES competencies and supporting inhouse, SLT led FEEs service
Ability to assist the reshaping of our service provision to local care home residents. This will include looking at models of delivery, streamlining the service and helping leads to review data capture in this area.
Supervision of SLT students and assistants
Bromley Healthcare Adult Speech and Language Therapy Team
We are a supportive and friendly team who work across the community of Bromley providing a service to patients in their own homes, care homes and in outpatient clinics.
We pride ourselves in providing our patients with high standards of care and regularly receive positive patient feedback. We are a sociable team with regular social events and opportunities for teamwork within and across the organisation.
Additional contact informationPlease do not hesitate to arrange an on-site visit to learn more about our service.
About us
Bromley Healthcare is a community interest company providing a wide range of services including community nursing services such as district nursing, health visiting to specialist nurses, as well as therapy services for children, young people and adults.
Excellent benefits package available including various pension schemes, discounted gym membership, cycle to work scheme, discounted electronics, access to EAP, high street discounts, Blue Light Card eligibility, opportunity to apply for low-interest personal loans and an excellent lease car scheme and we are constantly looking to expand our staff benefits. As an example we have removed the 3,500 mileage reimbursement ceiling.
Bromley Healthcare's values place a strong focus on the health and well-being of both colleagues and patients. We have our own staff physio and access to an in-house counseling service, to name just a few of the initiatives set out to support our well-being.
Our 'belonging' value focuses on building a community where inclusivity and diversity are celebrated and colleagues feel psychologically safe to bring their authentic selves to work. Our aim is for everyone to be listened to and have an equal opportunity to flourish. In line with our 'continuous learning' value, we are proud to embrace learning, quality improvement, and innovation in aspiring to be the best we can be.
Details
Date posted
02 October 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£45,953 to £54,254 a year Inc HCAS Per annum pro rata
Contract
Fixed term
Duration
6 months
Working pattern
Part-time, Flexible working
Reference number
848-BHC-285-26
Job locations
Beckenham Beacon
Bromley
BR3 3QL
United Kingdom
Job description
Job responsibilities
***Please refer to the attached job descriptions and person specifications for Band 6 SLT positions.***
Job description
Job responsibilities
***Please refer to the attached job descriptions and person specifications for Band 6 SLT positions.***
Person Specification
Qualifications
Essential
- Recognised speech & language therapy degree qualification or equivalent.
Training
Essential
- Evidence of Continuing Professional Development
- Evidence of appropriate external and internal training as appropriate to specialism.
Desirable
- Completion of clinical supervision training.
- Previous FEES experience
Experience
Essential
- Substantial clinical experience with an adult acquired caseload
- Assessment, treatment, management of complex patients with progressive neurological conditions
- Experience of working with other professionals relevant to client groups.
- Experience of undertaking appraisal and planning CPD for less experienced staff.
- Experience of being involved in clinical audit/service evaluation/quality improvement
Desirable
- Development and delivery education and training packages.
- Experience of supporting patients with AAC provision.
Personal Qualities
Essential
- Good interpersonal skills/team work
- Knowledge of BHC
Professional Registration
Essential
- Health and Care Professions Council Licence to practice.
Desirable
- Member of relevant CEN(s).
- Registered member of Royal College of Speech & Language Therapists.
Skills
Essential
- Able to demonstrate a high level of competence in the management of communication patients.
- To be able to independently assess and manage patients with dysphagia
- To be competent in handling the emotional and psychosocial aspects of working with a complex SLT caseload in the community
- Knowledge of a range of appropriate therapeutic interventions for dysphagia and communication and an ability to compare and contrast relative benefits.
- Knowledge of the principles of clinical governance.
- Knowledge of national policies and procedures. (relevant to the specialist client group) such as NICE, NSF and Disability Discrimination Act
- Current UK driver's license/Car driver with access to own car for work purposes
Person Specification
Qualifications
Essential
- Recognised speech & language therapy degree qualification or equivalent.
Training
Essential
- Evidence of Continuing Professional Development
- Evidence of appropriate external and internal training as appropriate to specialism.
Desirable
- Completion of clinical supervision training.
- Previous FEES experience
Experience
Essential
- Substantial clinical experience with an adult acquired caseload
- Assessment, treatment, management of complex patients with progressive neurological conditions
- Experience of working with other professionals relevant to client groups.
- Experience of undertaking appraisal and planning CPD for less experienced staff.
- Experience of being involved in clinical audit/service evaluation/quality improvement
Desirable
- Development and delivery education and training packages.
- Experience of supporting patients with AAC provision.
Personal Qualities
Essential
- Good interpersonal skills/team work
- Knowledge of BHC
Professional Registration
Essential
- Health and Care Professions Council Licence to practice.
Desirable
- Member of relevant CEN(s).
- Registered member of Royal College of Speech & Language Therapists.
Skills
Essential
- Able to demonstrate a high level of competence in the management of communication patients.
- To be able to independently assess and manage patients with dysphagia
- To be competent in handling the emotional and psychosocial aspects of working with a complex SLT caseload in the community
- Knowledge of a range of appropriate therapeutic interventions for dysphagia and communication and an ability to compare and contrast relative benefits.
- Knowledge of the principles of clinical governance.
- Knowledge of national policies and procedures. (relevant to the specialist client group) such as NICE, NSF and Disability Discrimination Act
- Current UK driver's license/Car driver with access to own car for work purposes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Bromley Healthcare CIC
Address
Beckenham Beacon
Bromley
BR3 3QL
United Kingdom
Employer's website
Employer details
Employer name
Bromley Healthcare CIC
Address
Beckenham Beacon
Bromley
BR3 3QL
United Kingdom
Employer's website
Apply Now
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BANK Band 4 Speech and Language Therapy Assistant - Adult Services
Bromley Healthcare CIC View all jobs
Posted 22 hour(s) ago
Reference: 848-BHC-286-26
Job summary
BANK Adult Speech & Language Therapy Assistant
Band 4 - £33,262 - £36,027 Inclusive HCAS per annum pro rata
bank - adhoc hours
An opportunity has arisen to join our Adult Community Speech and Language Therapy (ASLT) team as a Bank Band 4 Adult Speech and Language Therapy Assistant in Bromley.
We are a supportive and friendly team who will work with adults with a range of communication and swallowing disorders including voice and dysfluency. We also have specialist SLT services such as an outpatient Fibreoptic Endoscopic Evaluation of swallowing (FEEs) service. The successful candidate will have the opportunity to support provision of SLT services to adults within the Bromley Healthcare services with a range of conditions such as Dementia, Parkinson's Disease and Motor Neurone disease.
This post would suit a motivated person with prior experience in an SLT team or assistant role, or someone looking to develop skills working as an Adult SLT assistant. Driving is an essential requirement of this job. You will be provided with training appropriate for the role and we have a highly developed internal supervision structure.
Please see attached job descriptions and person specifications for further details. Possession of a valid UK driving licence and use of a car for work is essential.
Main duties of the job
Please see the attached job description for a full list of duties and responsibilities relating to this opportunity
About us
Bromley Healthcare is a community interest company providing a wide range of services including community nursing services such as district nursing, health visiting to specialist nurses, as well as therapy services for children, young people and adults. Salary is dependant on NHS experience and current banding/pay point. Excellent benefits package available including various pension schemes, discounted gym membership, cycle to work scheme, discounted electronics, access to EAP, high street discounts, Blue Light Card eligibility, opportunity to apply for low interest personal loans and an excellent lease car scheme and we are constantly looking to expand our staff benefits.
Details
Date posted
02 October 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£33,262 to £36,027 a year Inclusive HCAS per annum pro rata
Contract
Bank
Working pattern
Part-time
Reference number
848-BHC-286-26
Job locations
Beckenham Beacon
Bromley borough
BR29JG
United Kingdom
Job description
Job responsibilities
Please see the attached job description for full details and a full person specification relating to this job role
Job description
Job responsibilities
Please see the attached job description for full details and a full person specification relating to this job role
Person Specification
Qualifications
Essential
- Good Literacy Verbal Skills
- Current UK Drivers Licence
- GCSE A - C Maths or equivalent
Desirable
- Basic Life support
- Manual handling training course
- Speech and Language Therapy Training
Experience
Essential
- Experience of working in an administration role
- Experience of working with Speech and Language Therapists
- Experience of working with adults with communication or swallowing difficulties
- Experience of working in a team environment.
Desirable
- Past experience of working in the health care environment.
- Experience working within MDT triage or FEEs service
Specific Skills
Essential
- Able to work independently/without direct supervision
- To have a good standard of written and oral communication skills.
- Able to prepare accurate written information and correspondence
- To be able to communicate with adults who may have difficulties with understanding.
- Able to priortize own workload
- To have good communication and organisational skills.
- Able to travel around the community to support ASLT services and patients
Desirable
- Experience working as and AHP assistant
- Service development experience
- Experience of MDT triage
Information Technology
Essential
- To have good skills with use Microsoft Office
- Good IT skills to input medical records, data on spreadsheets and to use on line ordering systems
- Able to keep electronic records in timely manner
Desirable
- Experience of using EMIS
- Experience of using databases and spreadsheets
Person Specification
Qualifications
Essential
- Good Literacy Verbal Skills
- Current UK Drivers Licence
- GCSE A - C Maths or equivalent
Desirable
- Basic Life support
- Manual handling training course
- Speech and Language Therapy Training
Experience
Essential
- Experience of working in an administration role
- Experience of working with Speech and Language Therapists
- Experience of working with adults with communication or swallowing difficulties
- Experience of working in a team environment.
Desirable
- Past experience of working in the health care environment.
- Experience working within MDT triage or FEEs service
Specific Skills
Essential
- Able to work independently/without direct supervision
- To have a good standard of written and oral communication skills.
- Able to prepare accurate written information and correspondence
- To be able to communicate with adults who may have difficulties with understanding.
- Able to priortize own workload
- To have good communication and organisational skills.
- Able to travel around the community to support ASLT services and patients
Desirable
- Experience working as and AHP assistant
- Service development experience
- Experience of MDT triage
Information Technology
Essential
- To have good skills with use Microsoft Office
- Good IT skills to input medical records, data on spreadsheets and to use on line ordering systems
- Able to keep electronic records in timely manner
Desirable
- Experience of using EMIS
- Experience of using databases and spreadsheets
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Bromley Healthcare CIC
Address
Beckenham Beacon
Bromley borough
BR29JG
United Kingdom
Employer's website
Employer details
Employer name
Bromley Healthcare CIC
Address
Beckenham Beacon
Bromley borough
BR29JG
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Integrated Neighbourhood Team (INT) Lead
East Coast Community Healthcare CIC View all jobs
Posted 1 day(s) ago
Reference: 849-OL-116
Job summary
An exciting opportunity has arisen for an Integrated Neighbourhood Team Lead (x2) to support the development and delivery of Neighbourhood-based health and care across Great Yarmouth and Waveney.
Norfolk and Waveney are adopting a neighbourhood health approach, bringing services closer to communities and enabling more joined-up, preventative and person-centred support. Integrated Neighbourhood Teams will play a key role in making this ambition real by bringing together partners from primary care, community services, social care, mental health, local authorities, voluntary and community organisations, and wider system partners.
The postholder will provide senior leadership within neighbourhoods, supporting partners to work as one system around local people and communities. This is a key role for someone who can operate across organisational boundaries, build trusted relationships, use data and community insight to drive improvement, and translate strategic priorities into practical delivery.
Please note - the base has yet to be confirmed (due to 2 available positions).
The post holder will be required to work across geographical locations.
Interviews are currently expected to take place the week commencing the 2nd November 2026.
Main duties of the job
The Integrated Neighbourhood Team Lead will provide strategic and operational oversight for the delivery of the Integrated Neighbourhood Team model within a defined neighbourhood.
The postholder will work with partners to support effective MDT working, strengthen pathways and escalation routes, and ensure that neighbourhood health delivery is aligned to local need, population health priorities and wider system objectives.
Key responsibilities will include:
- Providing leadership and oversight for Integrated Neighbourhood Team delivery, supporting collective accountability for performance, quality, consistency and outcomes.
- Developing and assuring effective multidisciplinary team ways of working, including clear roles, decision-making arrangements, information flows and escalation routes.
- Acting as a trusted system facilitator, supporting collaboration across NHS, local authority, social care, mental health, VCSE, primary care and community partners.
- Ensuring neighbourhood delivery is shaped by community insight, lived experience and co-designed approaches with residents and partners.
- Using population health data, performance information, resident feedback and partner insight to identify risks, opportunities and areas for improvement.
- Pathway and process improvement so that care and support is more coordinated, proactive and person-centred.
- Providing a supportive an collaborative approach to staff within the Integrated Neighbourhood Team.
About us
ECCH is well established health care provider and has been successfully delivering NHS care within the community since 2011. We provide a range of NHS, community health and social care services predominantly across the easterly region of the Norfolk/Suffolk borders.We are aligned to NHS terms and conditions, and offer many employee benefits, to find out more about us visit our website - www.ecch.org. We are a social enterprise and staff owned organisation which means staff can opt to be shareholders and have a real say in how ECCH is run and evolves to deliver healthcare for the future.At the heart of our ambition, we work in partnership with and for the community to become the provider and employer of choice for community healthcare.
This role offers the opportunity to work at the heart of neighbourhood health and care transformation across Great Yarmouth and Waveney. The role will support the shift towards more preventative, proactive and community-led care, with a strong focus on reducing health inequalities, improving outcomes and strengthening local resilience.
Are you an experienced and motivated leader who can work across organisational boundaries?
The successful candidate will be joining an evolving programme of work where partnership, flexibility and improvement are central to delivery.
Details
Date posted
02 October 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£57,528 to £64,750 a year
Contract
Permanent
Working pattern
Full-time
Reference number
849-OL-116
Job locations
Hamilton House
Battery Green Road
Lowestoft
Suffolk
NR32 1DE
United Kingdom
Job description
Job responsibilities
Operational Coordination
- Provide strategic and operational oversight for INT delivery, working with partners to ensure collective accountability for performance, consistency, and outcomes across Multidisciplinary Teams (MDT)
- Define, implement and assure standards for multidisciplinary team effectiveness, intervening by exception where performance, quality or consistency fall below expectation
- Ensure referral pathways, escalation routes and handovers are clear, consistently applied and understood by all partners
- Monitor operational pressures (capacity, demand, bottlenecks) and take early action to resolve issues
- Provides strategic oversight of operational challenges, intervening by exception where system barriers persist
Integrated System & Effective MDT Working
- Hold and communicate shared priorities across all partner organisations, ensuring alignment with national and local requirements.
- Oversees the development and consistent application of MDT ways of working, including clarity of roles, responsibilities, decision making authority and escalation routes across partner organisations.
- Provides assurance that MDT processes, tools and information flows are fit for purpose, addressing variation and promoting consistency across neighbourhoods.
- Acts as a system facilitator, enabling constructive collaboration across organisational cultures, priorities and professional perspectives to support integrated neighbourhood delivery, integration & removing operational silos
System & Partnership Facilitation
- Lead coordination not only of INT delivery but its alignment with Local Area Coordination, community-led approaches, and wider neighbourhood infrastructure
- Ensure neighbourhood delivery is shaped by community insight, lived experience and co-designed approaches with residents and VCSE partners
- Influence cross-sector partners to align priorities, resolve competing demands and co-own neighbourhood delivery, acting as a trusted system leader rather than a directive authority
Build and maintain effective working relationships across:
Primary care / Primary Care Networks (PCNs)
Community services
Social care
Mental health services
VCSE organisations
District and place-based partners
- Facilitate collaboration between organisations with different incentives, pressures and constraints
- Act as a trusted operational broker, supporting shared problem solving rather than enforcing solutions
- Represent the INT in relevant operational and neighbourhood forums
- Enable Effective Case Management
- Provide strategic oversight and assurance of neighbourhood case management arrangements, ensuring systems and processes support effective coordination for complex cohorts
- Sets clear expectations for how INT Coordinator & Case Managers interact with MDTs and partner organisations, promoting consistency, accountability and timely multi agency responses.
- Uses insight from the INT Coordinator / Case Manager activity to identify recurring system barriers, informing pathway improvement, partner discussions and escalation where required.
- Assures that the INT Coordinator & Case Managers are supported by effective pathways, partner engagement and system processes, intervening at a system level where issues cannot be resolved locally.
Data, Insight & Performance Management
- Leads the use of population health data, and insight to assess performance, identify emerging risks and inform strategic decision making.
- Create and facilitate reflective learning environments where partners review delivery, share insight and co-develop solutions to neighbourhood challenges
- Incorporate qualitative insight from residents, communities and partners alongside data to inform evaluation and continuous improvement
- Provides assurance on neighbourhood outcomes and delivery effectiveness, translating insight into clear actions, recommendations and escalation where required.
- Promotes a culture of evaluation and continuous learning, ensuring learning from delivery is captured, shared and used to refine pathways, workforce approaches and partnership arrangements.
- Analyse data including complaints and patient/carer feedback to drive improvement.
- Produce high quality reports, briefings and performance summaries for senior leaders and system partners.
- Pathway & Process Management
- Provides strategic oversight of neighbourhood pathways, leading system-wide redesign to ensure alignment with population need, neighbourhood priorities and system objectives, with ongoing review to support continuous refinement
Workforce Leadership & Culture
- Provide day to day leadership for staff within the INT, creating a supportive, collaborative and high performing culture.
- Ensure staff are equipped with the skills, tools and information required to deliver safe and effective discharge processes.
- Support workforce planning, development and wellbeing, including preparation for seasonal demand and surge periods.
- Promote cross organisational working, shared learning and consistent standards across all teams within the integrated hub.
Governance, Risk & Assurance
- Identify risks and issues early, ensuring mitigating actions are agreed, monitored and escalated where required.
- Ensure compliance with local policies and system wide governance frameworks.
- Contribute to system wide planning, commissioning and performance discussions, providing local intelligence and operational insight.
- Support partners to deliver safe, person centred processes that improve patient, family and carer experience.
- Ensure learning from operational issues is shared
- Ensure information sharing and data use support integrated working and are compliant with requirements
- Maintain clear operational records, action logs and decision trails where required
- Support alignment between INT delivery and wider place / system priorities
General
All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role.
Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word 'CARE'. These stand for: Compassion, Action, Respect and Everyone.
Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.
Job description
Job responsibilities
Operational Coordination
- Provide strategic and operational oversight for INT delivery, working with partners to ensure collective accountability for performance, consistency, and outcomes across Multidisciplinary Teams (MDT)
- Define, implement and assure standards for multidisciplinary team effectiveness, intervening by exception where performance, quality or consistency fall below expectation
- Ensure referral pathways, escalation routes and handovers are clear, consistently applied and understood by all partners
- Monitor operational pressures (capacity, demand, bottlenecks) and take early action to resolve issues
- Provides strategic oversight of operational challenges, intervening by exception where system barriers persist
Integrated System & Effective MDT Working
- Hold and communicate shared priorities across all partner organisations, ensuring alignment with national and local requirements.
- Oversees the development and consistent application of MDT ways of working, including clarity of roles, responsibilities, decision making authority and escalation routes across partner organisations.
- Provides assurance that MDT processes, tools and information flows are fit for purpose, addressing variation and promoting consistency across neighbourhoods.
- Acts as a system facilitator, enabling constructive collaboration across organisational cultures, priorities and professional perspectives to support integrated neighbourhood delivery, integration & removing operational silos
System & Partnership Facilitation
- Lead coordination not only of INT delivery but its alignment with Local Area Coordination, community-led approaches, and wider neighbourhood infrastructure
- Ensure neighbourhood delivery is shaped by community insight, lived experience and co-designed approaches with residents and VCSE partners
- Influence cross-sector partners to align priorities, resolve competing demands and co-own neighbourhood delivery, acting as a trusted system leader rather than a directive authority
Build and maintain effective working relationships across:
Primary care / Primary Care Networks (PCNs)
Community services
Social care
Mental health services
VCSE organisations
District and place-based partners
- Facilitate collaboration between organisations with different incentives, pressures and constraints
- Act as a trusted operational broker, supporting shared problem solving rather than enforcing solutions
- Represent the INT in relevant operational and neighbourhood forums
- Enable Effective Case Management
- Provide strategic oversight and assurance of neighbourhood case management arrangements, ensuring systems and processes support effective coordination for complex cohorts
- Sets clear expectations for how INT Coordinator & Case Managers interact with MDTs and partner organisations, promoting consistency, accountability and timely multi agency responses.
- Uses insight from the INT Coordinator / Case Manager activity to identify recurring system barriers, informing pathway improvement, partner discussions and escalation where required.
- Assures that the INT Coordinator & Case Managers are supported by effective pathways, partner engagement and system processes, intervening at a system level where issues cannot be resolved locally.
Data, Insight & Performance Management
- Leads the use of population health data, and insight to assess performance, identify emerging risks and inform strategic decision making.
- Create and facilitate reflective learning environments where partners review delivery, share insight and co-develop solutions to neighbourhood challenges
- Incorporate qualitative insight from residents, communities and partners alongside data to inform evaluation and continuous improvement
- Provides assurance on neighbourhood outcomes and delivery effectiveness, translating insight into clear actions, recommendations and escalation where required.
- Promotes a culture of evaluation and continuous learning, ensuring learning from delivery is captured, shared and used to refine pathways, workforce approaches and partnership arrangements.
- Analyse data including complaints and patient/carer feedback to drive improvement.
- Produce high quality reports, briefings and performance summaries for senior leaders and system partners.
- Pathway & Process Management
- Provides strategic oversight of neighbourhood pathways, leading system-wide redesign to ensure alignment with population need, neighbourhood priorities and system objectives, with ongoing review to support continuous refinement
Workforce Leadership & Culture
- Provide day to day leadership for staff within the INT, creating a supportive, collaborative and high performing culture.
- Ensure staff are equipped with the skills, tools and information required to deliver safe and effective discharge processes.
- Support workforce planning, development and wellbeing, including preparation for seasonal demand and surge periods.
- Promote cross organisational working, shared learning and consistent standards across all teams within the integrated hub.
Governance, Risk & Assurance
- Identify risks and issues early, ensuring mitigating actions are agreed, monitored and escalated where required.
- Ensure compliance with local policies and system wide governance frameworks.
- Contribute to system wide planning, commissioning and performance discussions, providing local intelligence and operational insight.
- Support partners to deliver safe, person centred processes that improve patient, family and carer experience.
- Ensure learning from operational issues is shared
- Ensure information sharing and data use support integrated working and are compliant with requirements
- Maintain clear operational records, action logs and decision trails where required
- Support alignment between INT delivery and wider place / system priorities
General
All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role.
Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word 'CARE'. These stand for: Compassion, Action, Respect and Everyone.
Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.
Person Specification
Qualifications
Essential
- Educated to Masters level or equivalent level of experience of working at a senior level in specialist area
Desirable
- Member of relevant professional body
Experience
Essential
- Experience working across local government, NHS and VCSE partners.
- Experience facilitating multi-agency system change.
- Experience leading neighbourhood or place-based programme.
- Budget management and working knowledge of financial processes.
Desirable
- Experience using population health, community insight and service data to drive improvement.
Additional Criteria
Essential
- SKILLS & KNOWLEDGE
- Developed communication skills for delivering key messages to a range of stakeholders both internal and external to the organisation, some at very senior level.
- Good presentational skills for conveying complex concepts.
- Ability to influence senior stakeholders and partners across organisational boundaries.
- Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery.
- Ability to understand a broad range of complex information quickly and making decisions where opinions differ/no obvious solution.
- Evidence of planning and delivering programmes and projects and services on time.
- Staff management skills.
- Experience of using data insights to assess performance, identify trends and emerging risks to inform decision making
- PERSONAL ATTRIBUTES
- *Ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales Interpreting national policy for implementation.
- *Working knowledge of Microsoft Office with intermediate keyboard skills.
- *Will consider the most effective way to promote equality of opportunity and good working relationships in employment and service delivery and has the ability to take actions which support and promote this agenda.
- *Team working skills.
- *Self-motivated.
- *Ability to move between details and strategic.
- *Demonstrates honesty and integrity and promotes organisational values.
- *Embrace change, viewing it as an opportunity to learn and develop.
- *Ability to embrace our Culture, Values and Signature Behaviours: (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together)
- *Willingness and ability to work across different sites and travel to alternative sites and across the community as required.
Desirable
- Evidence continuing professional development.
Person Specification
Qualifications
Essential
- Educated to Masters level or equivalent level of experience of working at a senior level in specialist area
Desirable
- Member of relevant professional body
Experience
Essential
- Experience working across local government, NHS and VCSE partners.
- Experience facilitating multi-agency system change.
- Experience leading neighbourhood or place-based programme.
- Budget management and working knowledge of financial processes.
Desirable
- Experience using population health, community insight and service data to drive improvement.
Additional Criteria
Essential
- SKILLS & KNOWLEDGE
- Developed communication skills for delivering key messages to a range of stakeholders both internal and external to the organisation, some at very senior level.
- Good presentational skills for conveying complex concepts.
- Ability to influence senior stakeholders and partners across organisational boundaries.
- Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery.
- Ability to understand a broad range of complex information quickly and making decisions where opinions differ/no obvious solution.
- Evidence of planning and delivering programmes and projects and services on time.
- Staff management skills.
- Experience of using data insights to assess performance, identify trends and emerging risks to inform decision making
- PERSONAL ATTRIBUTES
- *Ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales Interpreting national policy for implementation.
- *Working knowledge of Microsoft Office with intermediate keyboard skills.
- *Will consider the most effective way to promote equality of opportunity and good working relationships in employment and service delivery and has the ability to take actions which support and promote this agenda.
- *Team working skills.
- *Self-motivated.
- *Ability to move between details and strategic.
- *Demonstrates honesty and integrity and promotes organisational values.
- *Embrace change, viewing it as an opportunity to learn and develop.
- *Ability to embrace our Culture, Values and Signature Behaviours: (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together)
- *Willingness and ability to work across different sites and travel to alternative sites and across the community as required.
Desirable
- Evidence continuing professional development.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
East Coast Community Healthcare CIC
Address
Hamilton House
Battery Green Road
Lowestoft
Suffolk
NR32 1DE
United Kingdom
Employer's website
https://www.ecch.org/ (Opens in a new tab)
Employer details
Employer name
East Coast Community Healthcare CIC
Address
Hamilton House
Battery Green Road
Lowestoft
Suffolk
NR32 1DE
United Kingdom
Employer's website
https://www.ecch.org/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 day(s) ago
Reference: M0051-26-0085
Job summary
Use your clinical expertise to guide patients to the right care - when it matters most.
NHS 111 Clinical Practitioner
At DHU Healthcare, every role matters. Because every moment gives us the chance to make the difference for patients, colleagues and communities. Wherever you join us, your compassion, commitment and skills will not only make all the difference in the moment today but also shape the care we deliver tomorrow.
Locations: Chesterfield, Orbis and Oldbury
Working patterns: Full time and part time positions available Chesterfield, Orbis and Oldbury
For them, every call makes the difference.
With us, every call makes the difference. Our NHS 111 teams are there when people need urgent help, offering safe, compassionate advice day and night.
Main duties of the job
As an NHS 111 Clinical Practitioner youll Bring:
- Autonomous clinical assessment skills and experience managing complex, common urgent care presentations.
- Registered Nurse, Paramedic or Pharmacist (NMC, HCPC, GPhC) with prescribing rights
- Evidence of robust clinical decision-making and risk management
- Excellent communication skills, able to negotiate, explain and support patients and carers
- Confidence using telephony-based clinical triage and digital systems
- Compassion, professionalism and a commitment to lifelong learning
About us
With us, your wellbeing comes first.
Well support your health, happiness and future with benefits that put you first. From access to the NHS pension scheme (and well honour your existing NHS pension pot and holiday entitlement if youre transferring), to wellbeing support, flexible options and career growth, were here to help you thrive at work and in life. For more information on the full range of benefits available click here.
For you, the support to go further.
With us, development is part of our culture. From essential training and apprenticeships to supportive leadership and career pathways, well help you grow in ways that matter to you. Because when our people thrive, so do our patients and communities.
With us, different perspectives make the difference.
The best care comes from teams where everyone feels valued and supported. We welcome colleagues from all backgrounds and proudly support Veterans, Reservists and military families. Inclusion and belonging are central to who we are, and together, we make the difference.
At DHU Healthcare, your skills, ideas and growth matter.
Join us and be part of something bigger.
Details
Date posted
02 October 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
M0051-26-0085
Job locations
DHUHEALTHCARE
Orbis Building
Riverside Road, Pride Park
Derby
Derbyshire
DE24 8HY
United Kingdom
D H U Healthcare
Joseph Street
OLDBURY
West Midlands
B69 2AQ
United Kingdom
DHUHEALTHCARE
Block 2
Rowland Hill House
Boythorpe Road
Chesterfield
S49 1HQ
United Kingdom
Job description
Job responsibilities
Purpose of the Role
The post holder will provide autonomous, high-quality clinical assessment and care to patients contacting NHS 111, including infants, children, pregnant women, dental concerns and mental health presentations. Using evidence-based practice and professional standards, the role provides telephone and digital clinical assessment, treatment, discharge and onward referral to ensure patients receive the right care, at the right time and in the right place.
The role supports urgent and emergency care, promotes patient safety, reduces unnecessary A&E and face-to-face attendances and ambulance dispatches, and improves patient outcomes through sound clinical decision-making and prescribing skills.
A commitment to quality, clinical excellence and continuous professional development is essential, alongside supporting the ongoing development of DHU Healthcare CIC.
Key Success MeasuresCaring & Compassion: Listen actively, understand and empathise with patients and colleagues, and provide support where needed.
Always Professional: Remain accountable for consistently delivering high-quality healthcare.
Respect & Dignity: Listen to patients and colleagues, respond to concerns and questions, and protect patient dignity at all times.
Everyone Matters: Encourage feedback, ensure people have a voice and support the development of skills and competencies.
Key Areas of Responsibility & AccountabilityClinical- Provide telephone-based clinical care and advice to NHS 111 callers using the Pathways Clinical Consultation System (PaCCS). Assess patients and provide appropriate self-care advice, prescriptions or onward referral.
- Practise autonomously without direct supervision, maintaining a controlled, professional, compassionate and respectful approach.
- Use robust clinical knowledge to validate ambulance, Emergency Department and other patient care outcomes generated through NHS 111.
- Complete callbacks to healthcare professionals and ambulance crews at the scene where required.
- Promote self-care where clinically appropriate.
- Ensure all patient contacts are documented accurately and promptly in line with service standards and professional requirements.
- Work within your skills, knowledge, training and capability, recognising limitations and complying with regulatory codes of conduct.
- Maintain awareness of developments in clinical practice and use advanced communication skills to provide evidence-based healthcare advice.
- Work effectively within a multi-professional team and meet performance measures.
- Provide health promotion and accident prevention advice to patients and carers.
- Discharge or refer patients through appropriate internal or external clinical pathways using the Directory of Services (DoS).
- Use negotiation skills to establish concordance with patients regarding the appropriate level of care.
- Where acting as a Non-Medical Prescriber (NMP), prescribe using Electronic Transfer Prescribing (ETP) within current NMP legislation, local and national guidance, individual competence and the Royal Pharmaceutical Society prescribing framework.
- Communicate outstanding issues or concerns to the appropriate manager before going off duty.
- Participate in clinical governance and work within DHU policies, protocols and guidelines.
- Contribute to quality improvement, evaluating outcomes of own practice, interventions and treatment, and reporting service shortfalls to relevant managers.
- Provide mentorship, leadership and training to colleagues.
- Comply with Health & Safety requirements and participate in DHU research and development activities.
- Participate in the clinical supervision framework and ongoing professional development.
- Provide appropriate advice to health and social care professionals on care practice, delivery and service development within the role and scope of practice.
- Mentor and role model, including coaching colleagues where appropriate.
- Complete mandatory training and maintain compliance.
- Work within the regulatory requirements, codes and professional standards of the NMC, HCPC or GPhC.
- Maintain professional and clinical competence through continuing professional development.
- Promote confidence, public trust and the reputation of DHU Healthcare CIC.
- Maintain strict confidentiality and comply with Freedom of Information, Information Governance, GDPR, Data Protection and DHU requirements.
- Follow DHU procedures, protocols and guidance, attend professional and team meetings, and participate in working groups as required.
- Manage challenging behaviour sensitively and understand the process for reporting incidents, complaints and compliments through Datix.
The role works collaboratively with the Director of Nursing and Quality, Executive Directors, NHS 111 Clinical Director and Deputy Clinical Director, Clinical Heads of Service, Clinical and Non-Clinical Performance Managers, Clinical Shift Leads, Operational Leads, Governance and Clinical Training teams, and relevant health and social care services.
Person SpecificationQualifications & Professional RegistrationEssential
- Registered Adult Nurse (NMC), Paramedic (HCPC) or Pharmacist (GPhC).
- Recognised clinical assessment, decision-making and risk management.
- Non-Medical Prescriber (V300 or equivalent).
- BSc (Hons) or equivalent Level 6 qualification.
Desirable
- Mentorship qualification.
- MSc Advanced Practice.
- Broad and sound knowledge of common and complex conditions in urgent or primary care across adults and children.
- Extensive clinical experience within a multi-professional team.
- Extensive urgent or primary care experience.
- Demonstrable triage and clinical assessment experience.
- Evidence of continuing professional development.
- 12 months' consolidated independent prescribing experience.
- Experience and competence in telephony-based assessment and care within urgent or primary care.
- Ability to complete a concise clinical history and formulate a differential diagnosis and management plan.
- Strong verbal, non-verbal and written communication skills.
- Experience of history taking, critical thinking and clinical curiosity.
- Ability to identify individual needs and provide holistic, patient-centred care.
- Effective prioritisation and time management.
- Facilitation and negotiation skills.
- Commitment to lifelong learning and service development.
- Computer literate.
- Understanding of accountability in clinical practice.
- Awareness of current developments in urgent care, primary care, out-of-hours care, health and social care.
- Understanding of patient management across primary, secondary, community and tertiary care.
- Adastra experience is desirable but not essential.
- Commitment to the role and ability to work unsocial hours, including bank holidays.
- Flexibility to meet service and rota requirements.
- Proven team player with strong interpersonal skills.
- Compassionate, patient-centred approach.
- Ability to work autonomously and under pressure in a fast-paced environment.
- Commitment to continuing professional development.
Take responsibility for personal safety and the safety of others affected by your acts or omissions at work, and comply with DHU Health & Safety policies and procedures.
Infection Prevention & ControlInfection Prevention & Control is central to maintaining a safe and clean environment for patients and staff. All employees are responsible for adhering to DHU IP&C policies.
SafeguardingDHU Healthcare is committed to safeguarding and promoting the welfare of adults, children and young people, and expects all staff and volunteers to share this commitment.
DiversityDHU Healthcare values the diversity of our communities and is committed to an environment where every person is valued, respected and empowered to bring their authentic selves to work, free from discrimination or bias. Further information is available through the DHU Equity, Diversity, Inclusion & Belonging pledge and ED&I team.
Job description
Job responsibilities
Purpose of the Role
The post holder will provide autonomous, high-quality clinical assessment and care to patients contacting NHS 111, including infants, children, pregnant women, dental concerns and mental health presentations. Using evidence-based practice and professional standards, the role provides telephone and digital clinical assessment, treatment, discharge and onward referral to ensure patients receive the right care, at the right time and in the right place.
The role supports urgent and emergency care, promotes patient safety, reduces unnecessary A&E and face-to-face attendances and ambulance dispatches, and improves patient outcomes through sound clinical decision-making and prescribing skills.
A commitment to quality, clinical excellence and continuous professional development is essential, alongside supporting the ongoing development of DHU Healthcare CIC.
Key Success MeasuresCaring & Compassion: Listen actively, understand and empathise with patients and colleagues, and provide support where needed.
Always Professional: Remain accountable for consistently delivering high-quality healthcare.
Respect & Dignity: Listen to patients and colleagues, respond to concerns and questions, and protect patient dignity at all times.
Everyone Matters: Encourage feedback, ensure people have a voice and support the development of skills and competencies.
Key Areas of Responsibility & AccountabilityClinical- Provide telephone-based clinical care and advice to NHS 111 callers using the Pathways Clinical Consultation System (PaCCS). Assess patients and provide appropriate self-care advice, prescriptions or onward referral.
- Practise autonomously without direct supervision, maintaining a controlled, professional, compassionate and respectful approach.
- Use robust clinical knowledge to validate ambulance, Emergency Department and other patient care outcomes generated through NHS 111.
- Complete callbacks to healthcare professionals and ambulance crews at the scene where required.
- Promote self-care where clinically appropriate.
- Ensure all patient contacts are documented accurately and promptly in line with service standards and professional requirements.
- Work within your skills, knowledge, training and capability, recognising limitations and complying with regulatory codes of conduct.
- Maintain awareness of developments in clinical practice and use advanced communication skills to provide evidence-based healthcare advice.
- Work effectively within a multi-professional team and meet performance measures.
- Provide health promotion and accident prevention advice to patients and carers.
- Discharge or refer patients through appropriate internal or external clinical pathways using the Directory of Services (DoS).
- Use negotiation skills to establish concordance with patients regarding the appropriate level of care.
- Where acting as a Non-Medical Prescriber (NMP), prescribe using Electronic Transfer Prescribing (ETP) within current NMP legislation, local and national guidance, individual competence and the Royal Pharmaceutical Society prescribing framework.
- Communicate outstanding issues or concerns to the appropriate manager before going off duty.
- Participate in clinical governance and work within DHU policies, protocols and guidelines.
- Contribute to quality improvement, evaluating outcomes of own practice, interventions and treatment, and reporting service shortfalls to relevant managers.
- Provide mentorship, leadership and training to colleagues.
- Comply with Health & Safety requirements and participate in DHU research and development activities.
- Participate in the clinical supervision framework and ongoing professional development.
- Provide appropriate advice to health and social care professionals on care practice, delivery and service development within the role and scope of practice.
- Mentor and role model, including coaching colleagues where appropriate.
- Complete mandatory training and maintain compliance.
- Work within the regulatory requirements, codes and professional standards of the NMC, HCPC or GPhC.
- Maintain professional and clinical competence through continuing professional development.
- Promote confidence, public trust and the reputation of DHU Healthcare CIC.
- Maintain strict confidentiality and comply with Freedom of Information, Information Governance, GDPR, Data Protection and DHU requirements.
- Follow DHU procedures, protocols and guidance, attend professional and team meetings, and participate in working groups as required.
- Manage challenging behaviour sensitively and understand the process for reporting incidents, complaints and compliments through Datix.
The role works collaboratively with the Director of Nursing and Quality, Executive Directors, NHS 111 Clinical Director and Deputy Clinical Director, Clinical Heads of Service, Clinical and Non-Clinical Performance Managers, Clinical Shift Leads, Operational Leads, Governance and Clinical Training teams, and relevant health and social care services.
Person SpecificationQualifications & Professional RegistrationEssential
- Registered Adult Nurse (NMC), Paramedic (HCPC) or Pharmacist (GPhC).
- Recognised clinical assessment, decision-making and risk management.
- Non-Medical Prescriber (V300 or equivalent).
- BSc (Hons) or equivalent Level 6 qualification.
Desirable
- Mentorship qualification.
- MSc Advanced Practice.
- Broad and sound knowledge of common and complex conditions in urgent or primary care across adults and children.
- Extensive clinical experience within a multi-professional team.
- Extensive urgent or primary care experience.
- Demonstrable triage and clinical assessment experience.
- Evidence of continuing professional development.
- 12 months' consolidated independent prescribing experience.
- Experience and competence in telephony-based assessment and care within urgent or primary care.
- Ability to complete a concise clinical history and formulate a differential diagnosis and management plan.
- Strong verbal, non-verbal and written communication skills.
- Experience of history taking, critical thinking and clinical curiosity.
- Ability to identify individual needs and provide holistic, patient-centred care.
- Effective prioritisation and time management.
- Facilitation and negotiation skills.
- Commitment to lifelong learning and service development.
- Computer literate.
- Understanding of accountability in clinical practice.
- Awareness of current developments in urgent care, primary care, out-of-hours care, health and social care.
- Understanding of patient management across primary, secondary, community and tertiary care.
- Adastra experience is desirable but not essential.
- Commitment to the role and ability to work unsocial hours, including bank holidays.
- Flexibility to meet service and rota requirements.
- Proven team player with strong interpersonal skills.
- Compassionate, patient-centred approach.
- Ability to work autonomously and under pressure in a fast-paced environment.
- Commitment to continuing professional development.
Take responsibility for personal safety and the safety of others affected by your acts or omissions at work, and comply with DHU Health & Safety policies and procedures.
Infection Prevention & ControlInfection Prevention & Control is central to maintaining a safe and clean environment for patients and staff. All employees are responsible for adhering to DHU IP&C policies.
SafeguardingDHU Healthcare is committed to safeguarding and promoting the welfare of adults, children and young people, and expects all staff and volunteers to share this commitment.
DiversityDHU Healthcare values the diversity of our communities and is committed to an environment where every person is valued, respected and empowered to bring their authentic selves to work, free from discrimination or bias. Further information is available through the DHU Equity, Diversity, Inclusion & Belonging pledge and ED&I team.
Person Specification
Qualifications
Essential
- Registered Adult Nurse registered with the Nursing and Midwifery Council NMC Paramedic registered with the Health Care Professions Council HCPC or Pharmacist registered with the General Pharmaceutical Council GPhC
- Non medical Prescriber V300 or equivalent
- BSc Hons or equivalent Level 6 qualification
- Recognised clinical assessment decision making and risk management
Experience
Essential
- Can demonstrate a broad and sound knowledge of complex and common conditions in Urgent or Primary Care in both adults and children
- Extensive clinical experience working as part of a multi professional team
- Extensive experience in an Urgent Care or Primary Care setting
- Evidence of using triage and assessment skills in practice
- Evidence of Continuous Professional Development
- Twelve months consolidated Independent Prescribing experience
Person Specification
Qualifications
Essential
- Registered Adult Nurse registered with the Nursing and Midwifery Council NMC Paramedic registered with the Health Care Professions Council HCPC or Pharmacist registered with the General Pharmaceutical Council GPhC
- Non medical Prescriber V300 or equivalent
- BSc Hons or equivalent Level 6 qualification
- Recognised clinical assessment decision making and risk management
Experience
Essential
- Can demonstrate a broad and sound knowledge of complex and common conditions in Urgent or Primary Care in both adults and children
- Extensive clinical experience working as part of a multi professional team
- Extensive experience in an Urgent Care or Primary Care setting
- Evidence of using triage and assessment skills in practice
- Evidence of Continuous Professional Development
- Twelve months consolidated Independent Prescribing experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
DHU Healthcare
Address
DHUHEALTHCARE
Orbis Building
Riverside Road, Pride Park
Derby
Derbyshire
DE24 8HY
United Kingdom
Employer's website
Employer details
Employer name
DHU Healthcare
Address
DHUHEALTHCARE
Orbis Building
Riverside Road, Pride Park
Derby
Derbyshire
DE24 8HY
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 2 day(s) ago
Reference: B0212-26-0047
Job summary
We have part time 30hrs per week position available. Working hours between Monday-Friday 8am-6:30pm.
Do you want to have a job that helps people, and work with great colleagues? Then come and be part of our team. As a medical receptionist, and you will work as part of a team that complete the day to day tasks. You will complete daily, weekly, and monthly tasks and will multitask and prioritise to get this work done. You will support clinical staff and problem solve for patients and displace exceptional communication skills.
The ideal candidate will have a positive and calm manner, be compassionate, patient and understanding, be well organised and able to work systematically and be able to follow procedures and protocols closely. They will have good IT skills and be brilliant with people. They will need to be able to work in a busy environment, being helpful and efficient when communicating with other staff and patients. Experience in a similar role is preferred.
The ideal candidate will have a positive and calm manner, be compassionate, patient and understanding, be well organised and able to work systematically and be able to follow procedures and protocols closely. They will have good IT skills and be brilliant with people. They will need to be able to work in a busy environment, being helpful and efficient when communicating with other staff and patients. Experience in a similar role is preferred.
Main duties of the job
Manage a busy reception, handling patient face to face queries and dealing with incoming phone calls.
To use the e-Referral system for referrals to hospitals and other care providers.
To scan and file all correspondence into patients medical records using the docman system.
To triage all clinical correspondence and workflow necessary documents to clinicians.
Code all relevant clinical information into patients medical records.
To make, cancel and amend appointments.
To establish an effective recall system for patients to include QOF recalls, childhood immunisations, smears and flu vaccinations.
To process all insurance and solicitor reports in a timely manner.
To process copies of medical requests for patients and insurance companies in a timely manner.
To complete all tasks in workflow manager to include deductions, GP2GP etc.
To efficiently deal with tasks from GPs, nurses and other staff.
Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures.
To promote the ethos and vision of Hope Citadel Healthcare within the practice include staff, visitors and patients; through the provision of quality whole person healthcare.
To attend and participate in any meetings required by the company, including practice meetings, and any applicable training.
About us
John Street Medical Practice is run by Hope Citadel Healthcare.
Hope Citadel Healthcare is a not-for-profit community interest company, who have been commissioned by local CCGs to provide NHS services to the local area where the practices are located.
More information on Hope Citadel Healthcare can be found on our website.
We really care about whole person healthcare.
We want to look at our patients in their wider setting, as whole people. We know that good health is not just related to clinical matters, but is affected by lots of complex factors such as social, economic, community issues, beliefs, family circumstances, housing and employment.
Because of this, we try to treat patients health issues with more than just a prescription, by working with people that can help sort out other issues wherever possible.
We really care about whole person healthcare.
We want to look at our patients in their wider setting, as whole people. We know that good health is not just related to clinical matters, but is affected by lots of complex factors such as social, economic, community issues, beliefs, family circumstances, housing and employment.
Because of this, we try to treat patients health issues with more than just a prescription, by working with people that can help sort out other issues wherever possible.
Details
Date posted
01 October 2026
Pay scheme
Other
Salary
£26,227 a year
Contract
Permanent
Working pattern
Part-time
Reference number
B0212-26-0047
Job locations
John Street Medical Practice
1 John St
Oldham
OL8 1DF
United Kingdom
Job description
Job responsibilities
Manage a busy reception, handling patient face to face queries and dealing with incoming phone calls.
To use the e-Referral system for referrals to hospitals and other care providers.
To scan and file all correspondence into patients medical records using the docman system.
To triage all clinical correspondence and workflow necessary documents to clinicians.
Code all relevant clinical information into patients medical records.
To make, cancel and amend appointments.
To establish an effective recall system for patients to include QOF recalls, childhood immunisations, smears and flu vaccinations.
To process all insurance and solicitor reports in a timely manner.
To process copies of medical requests for patients and insurance companies in a timely manner.
To complete all tasks in workflow manager to include deductions, GP2GP etc.
To efficiently deal with tasks from GPs, nurses and other staff.
Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures.
To promote the ethos and vision of Hope Citadel Healthcare within the practice include staff, visitors and patients; through the provision of quality whole person healthcare.
To attend and participate in any meetings required by the company, including practice meetings, and any applicable training.
Job description
Job responsibilities
Manage a busy reception, handling patient face to face queries and dealing with incoming phone calls.
To use the e-Referral system for referrals to hospitals and other care providers.
To scan and file all correspondence into patients medical records using the docman system.
To triage all clinical correspondence and workflow necessary documents to clinicians.
Code all relevant clinical information into patients medical records.
To make, cancel and amend appointments.
To establish an effective recall system for patients to include QOF recalls, childhood immunisations, smears and flu vaccinations.
To process all insurance and solicitor reports in a timely manner.
To process copies of medical requests for patients and insurance companies in a timely manner.
To complete all tasks in workflow manager to include deductions, GP2GP etc.
To efficiently deal with tasks from GPs, nurses and other staff.
Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures.
To promote the ethos and vision of Hope Citadel Healthcare within the practice include staff, visitors and patients; through the provision of quality whole person healthcare.
To attend and participate in any meetings required by the company, including practice meetings, and any applicable training.
Person Specification
Qualifications
Desirable
- Experience with emis
Experience
Essential
- Experience of working within a primary care setting and team.
- Experience of handling patients queries in a calm and professional manner.
Person Specification
Qualifications
Desirable
- Experience with emis
Experience
Essential
- Experience of working within a primary care setting and team.
- Experience of handling patients queries in a calm and professional manner.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Hope Citadel Healthcare CIC
Address
John Street Medical Practice
1 John St
Oldham
OL8 1DF
United Kingdom
Employer's website
http://www.hopecitadel.org.uk/ (Opens in a new tab)
Employer details
Employer name
Hope Citadel Healthcare CIC
Address
John Street Medical Practice
1 John St
Oldham
OL8 1DF
United Kingdom
Employer's website
http://www.hopecitadel.org.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Sister / Charge Nurse / District Nurse
East Coast Community Healthcare CIC View all jobs
Posted 2 day(s) ago
Reference: 849-OL-114
Job summary
An exciting opportunity has arisen for a Sister/ Charge Nurse/ District Nurse to join our Primary Care Home team delivering high quality nursing care to the population of Lowestoft. If you are motivated, adaptable, forward thinking and you see yourself leading within community healthcare, then this could be the role for you.
The role contains variety every day with a mixture of face to face clinical practice, leadership and management. You will be responsible for the line management of a number of clinicians, have the opportunity to participate in HR processes including recruitment, appraisals and supporting junior members of the team. We welcome applicants who have a desire to improve clinical practice.
This role sits in a multidisciplinary team providing community services 7 days per week 07:00- 20:30 hours
The core nursing shift is 08:30- 16:30 other shifts included in the rota 07:00- 15:00 and 12:00 -20:00. Weekend and bank holiday working on a rotational basis.
The post is offered up to 37.5 hours per week.
Please contact Lucinda Giles -Nurse Lead ([email protected] 07899060223) if you would like any further information or to arrange a visit.
Main duties of the job
- To provide clinical leadership, operational management and professional support to community nursing within Primary Care home
- To work with other members of the multidisciplinary team to provide planned and unplanned care
- To provide expert clinical case management for patients living in the community who require nursing care
- To work autonomously at a level appropriate to clinical competence and within scope of professional practice
- To carry out rapid assessments in patients own home with the aim of preventing admission to the acute hospital. These assessments will take a holistic ethos including physical, physiological and social aspects of need.
About us
Lowestoft Primary Care Home is a multidisciplinary clinical team which includes other Nurses, Occupational Therapists, Physiotherapist, Assistant Practitioners, Registered Nurse Associates, Rehab Support Workers, Healthcare Assistants and Phlebotomists. The team work in partnership with Primary Care, Social Services, social care providers, other specialist community health teams and voluntary sector providers to ensure patients are able to remain in their own homes whenever possible.
ECCH is well established health care provider and has been successfully delivering NHS care within the community since 2011. We provide a range of NHS, community health and social care services predominantly across the easterly region of the Norfolk/Suffolk borders.
We are aligned to NHS terms and conditions, and offer many employee benefits, to find out more about us visit our website - www.ecch.org. We are a social enterprise and staff owned organisation which means staff can opt to be shareholders and have a real say in how ECCH is run and evolves to deliver healthcare for the future.
At the heart of our ambition, we work in partnership with and for the community to become the provider and employer of choice for community healthcare.
Details
Date posted
01 October 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
849-OL-114
Job locations
Hamilton House
Battery Green Road
Lowestoft
Suffolk
NR32 1DE
United Kingdom
Job description
Job responsibilities
Clinical
- To be professionally and legally responsible and accountable for all aspects of own work, including the management of patients in your care.
- To undertake the comprehensive assessment of patients, including those with a complex presentation, using investigative and analytical skills.
- To accept clinical responsibility for a designated caseload of patients, and to organize this efficiently and effectively with regard to clinical priorities and use of time.
- To ensure a high standard of clinical care for the patients under your management, and support more junior staff to do likewise.
- To formulate an individualised management and/or treatment plan, using clinical reasoning skills and utilizing a wide range of treatment skills in order to formulate a specialised programme of care. This will ensure patients meet their re-ablement goals and promote independence.
- To assess capacity, gain valid informed consent and have the ability to work within a legal framework with patients who lack this capacity to consent to treatment.
- To assess for environmental aids and arrange for provision or provide advice on where aids can be obtained.
- To provide spontaneous and planned advice, teaching and instruction to relatives, carers and other professionals, to promote understanding of the aims of the service and to ensure a consistent approach to patient care.
- To communicate effectively and work collaboratively with medical, nursing and therapy colleagues to ensure delivery of a coordinated multidisciplinary service. This will include discussion of patient care and case management.
- To communicate effectively with patients and carers to maximize re-ablement potential and to ensure understanding of their condition.
Managerial
- Be the named nurse or deputise for the Primary Care Home named nurse for an identified Primary Care practice and create relationship with the Lead GP, Practice Manager and Lead Nurse as a representative and of the wider Primary Care Home team.
- Training, supervision and performance management of other members of the multidisciplinary team which may include Assistant Practitioner ,Nursing Associates, Therapy Assistant Practitioners, Health Care Assistants and Rehab Support Workers and students, with assistance from more senior members of the team. This will include the use of formal appraisal documentation.
- To provide teaching/training to other members of the Multi-Disciplinary Team.
- To comply with the organisational and departmental policies and procedures and to be involved in the reviewing and updating as appropriate.
- Be actively involved in the collection of appropriate data and statistics for the use of the service.
- To deputise for Band 7 in terms of operational issues when appropriate.
- Participate in any other duties which may be deemed appropriate by the management team.
Professional
- To work autonomously at a level appropriate to clinical competence and within scope of professional practice.
- Adhere to and apply the NMC professional code of practice
- To maintain own clinical professional development (CPD),
- Identify objectives for personal development.
- Participate in the staff appraisal scheme and Personal Development Programme (PDP).
- Undertake the measurement and evaluation of your work and current practices through the use of evidence based practice projects, audit and outcome measures, either individually or with the support of the audit team potentially resulting in recommendations for change.
- Maintain accurate, comprehensive and up-to-date documentation in line with legal and departmental requirements, and communicate assessment and treatment results to the appropriate disciplines in the form of reports and letters in line with professional standards.
- Be aware of the Health and Safety aspects of your work and implement any policies which may be required to improve the safety of your work area, including the prompt recording and reporting of accidents to senior staff, and ensuring that equipment is safe.
- Demonstrate a sound understanding of clinical governance and risk management and apply to work situation.
- To be responsible for equipment used in carrying out your duties and to adhere to departmental policies, including competence to use equipment and to ensure the safe use of equipment by others through teaching, training and supervision of practice.
- To comply with the organisational and departmental policies and procedures and to be involved in their review as appropriate.
- All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role.
- Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word 'CARE'. These stand for: Compassion, Action, Respect and Everyone.
- Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.
Job description
Job responsibilities
Clinical
- To be professionally and legally responsible and accountable for all aspects of own work, including the management of patients in your care.
- To undertake the comprehensive assessment of patients, including those with a complex presentation, using investigative and analytical skills.
- To accept clinical responsibility for a designated caseload of patients, and to organize this efficiently and effectively with regard to clinical priorities and use of time.
- To ensure a high standard of clinical care for the patients under your management, and support more junior staff to do likewise.
- To formulate an individualised management and/or treatment plan, using clinical reasoning skills and utilizing a wide range of treatment skills in order to formulate a specialised programme of care. This will ensure patients meet their re-ablement goals and promote independence.
- To assess capacity, gain valid informed consent and have the ability to work within a legal framework with patients who lack this capacity to consent to treatment.
- To assess for environmental aids and arrange for provision or provide advice on where aids can be obtained.
- To provide spontaneous and planned advice, teaching and instruction to relatives, carers and other professionals, to promote understanding of the aims of the service and to ensure a consistent approach to patient care.
- To communicate effectively and work collaboratively with medical, nursing and therapy colleagues to ensure delivery of a coordinated multidisciplinary service. This will include discussion of patient care and case management.
- To communicate effectively with patients and carers to maximize re-ablement potential and to ensure understanding of their condition.
Managerial
- Be the named nurse or deputise for the Primary Care Home named nurse for an identified Primary Care practice and create relationship with the Lead GP, Practice Manager and Lead Nurse as a representative and of the wider Primary Care Home team.
- Training, supervision and performance management of other members of the multidisciplinary team which may include Assistant Practitioner ,Nursing Associates, Therapy Assistant Practitioners, Health Care Assistants and Rehab Support Workers and students, with assistance from more senior members of the team. This will include the use of formal appraisal documentation.
- To provide teaching/training to other members of the Multi-Disciplinary Team.
- To comply with the organisational and departmental policies and procedures and to be involved in the reviewing and updating as appropriate.
- Be actively involved in the collection of appropriate data and statistics for the use of the service.
- To deputise for Band 7 in terms of operational issues when appropriate.
- Participate in any other duties which may be deemed appropriate by the management team.
Professional
- To work autonomously at a level appropriate to clinical competence and within scope of professional practice.
- Adhere to and apply the NMC professional code of practice
- To maintain own clinical professional development (CPD),
- Identify objectives for personal development.
- Participate in the staff appraisal scheme and Personal Development Programme (PDP).
- Undertake the measurement and evaluation of your work and current practices through the use of evidence based practice projects, audit and outcome measures, either individually or with the support of the audit team potentially resulting in recommendations for change.
- Maintain accurate, comprehensive and up-to-date documentation in line with legal and departmental requirements, and communicate assessment and treatment results to the appropriate disciplines in the form of reports and letters in line with professional standards.
- Be aware of the Health and Safety aspects of your work and implement any policies which may be required to improve the safety of your work area, including the prompt recording and reporting of accidents to senior staff, and ensuring that equipment is safe.
- Demonstrate a sound understanding of clinical governance and risk management and apply to work situation.
- To be responsible for equipment used in carrying out your duties and to adhere to departmental policies, including competence to use equipment and to ensure the safe use of equipment by others through teaching, training and supervision of practice.
- To comply with the organisational and departmental policies and procedures and to be involved in their review as appropriate.
- All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role.
- Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word 'CARE'. These stand for: Compassion, Action, Respect and Everyone.
- Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.
Person Specification
Qualifications
Essential
- Professional Registration with Nursing and Midwifery Council (NMC) Registered Nurse Level 1 (Adult)
- BSc in Nursing Practice or equivalent.
- Evidence of continued professional development and a professional portfolio.
- Leadership/ management qualification or willing to undertake.
- Health Coaching programme.
Desirable
- Specialist Practitioner Qualification in District Nursing.
- Community Nurse Prescriber v100 /v150.
- Independent non- medical prescriber.
Experience
Essential
- Experience working within a similar field of nursing/healthcare
- Experience of working as part of a multi-disciplinary team
- Experience of working with frail older adults and awareness of the complex issues relating to this client group.
Desirable
- Previous experience at band 6 level.
- Clinical experience gained in a community/intermediate care setting.
- Student supervision/clinical education.
- Experience of clinical audit.
- Experience of successful change management.
- Experience of facilitating clinical supervision.
Additional Criteria
Essential
- Skills & Knowledge:
- Ability to deal sensitively with patients who may have high levels of anxiety.
- Capacity to concentrate for considerable periods of time during assessment and management of patients and be expected to respond immediately to interruptions.
- Must have an understanding of the legal and ethical issues pertaining to nursing.
- Leadership skills.
- Assessment and patient management skills.
- Excellent communication and interpersonal skills.
- Negotiating and influencing skills.
- Good IT skills.
- Effective organisation and time management skills.
- Personal Attributes:
- Able to work both collaboratively within a team and independently.
- Able to contribute to team, service and organisational development.
- Commitment to person centred, non-discriminatory practice.
- Aware of requirements for confidentiality.
- Forward thinking with excellent interpersonal skills.
- Able to maintain judgment under pressure.
- Able to maintain motivation, drive, enthusiasm.
- Flexible approach to work and participate in various shift patterns.
- Access to transport and ability to travel around the community.
- Due to the variety of community working, the ability will be needed to access a diverse range of properties.
- To carry out assessments.
- Ability to embrace our Culture, Values and Signature Behaviours:
- (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).
- Willingness and ability to work across different sites and travel to alternative sites and across the community as required.
Desirable
- Skills & Knowledge:
- Experience of I.V. medication administration
Person Specification
Qualifications
Essential
- Professional Registration with Nursing and Midwifery Council (NMC) Registered Nurse Level 1 (Adult)
- BSc in Nursing Practice or equivalent.
- Evidence of continued professional development and a professional portfolio.
- Leadership/ management qualification or willing to undertake.
- Health Coaching programme.
Desirable
- Specialist Practitioner Qualification in District Nursing.
- Community Nurse Prescriber v100 /v150.
- Independent non- medical prescriber.
Experience
Essential
- Experience working within a similar field of nursing/healthcare
- Experience of working as part of a multi-disciplinary team
- Experience of working with frail older adults and awareness of the complex issues relating to this client group.
Desirable
- Previous experience at band 6 level.
- Clinical experience gained in a community/intermediate care setting.
- Student supervision/clinical education.
- Experience of clinical audit.
- Experience of successful change management.
- Experience of facilitating clinical supervision.
Additional Criteria
Essential
- Skills & Knowledge:
- Ability to deal sensitively with patients who may have high levels of anxiety.
- Capacity to concentrate for considerable periods of time during assessment and management of patients and be expected to respond immediately to interruptions.
- Must have an understanding of the legal and ethical issues pertaining to nursing.
- Leadership skills.
- Assessment and patient management skills.
- Excellent communication and interpersonal skills.
- Negotiating and influencing skills.
- Good IT skills.
- Effective organisation and time management skills.
- Personal Attributes:
- Able to work both collaboratively within a team and independently.
- Able to contribute to team, service and organisational development.
- Commitment to person centred, non-discriminatory practice.
- Aware of requirements for confidentiality.
- Forward thinking with excellent interpersonal skills.
- Able to maintain judgment under pressure.
- Able to maintain motivation, drive, enthusiasm.
- Flexible approach to work and participate in various shift patterns.
- Access to transport and ability to travel around the community.
- Due to the variety of community working, the ability will be needed to access a diverse range of properties.
- To carry out assessments.
- Ability to embrace our Culture, Values and Signature Behaviours:
- (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).
- Willingness and ability to work across different sites and travel to alternative sites and across the community as required.
Desirable
- Skills & Knowledge:
- Experience of I.V. medication administration
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
East Coast Community Healthcare CIC
Address
Hamilton House
Battery Green Road
Lowestoft
Suffolk
NR32 1DE
United Kingdom
Employer's website
https://www.ecch.org/ (Opens in a new tab)
Employer details
Employer name
East Coast Community Healthcare CIC
Address
Hamilton House
Battery Green Road
Lowestoft
Suffolk
NR32 1DE
United Kingdom
Employer's website
https://www.ecch.org/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Community Staff Nurse
East Coast Community Healthcare CIC View all jobs
Posted 2 day(s) ago
Reference: 849-OL-113
Job summary
EXCITING OPPORTUNITY, NOT TO BE MISSED! East Coast Community Healthcare CIC is an exciting social enterprise providing a range of NHS community health and social care services across the Suffolk / Norfolk border area.
Are you a registered nurse passionate about the delivery of effective person centred care? Are you committed to delivering care closer to home? Do you relish the opportunity to provide nursing care to people in their own homes?
Have you considered community nursing?
You should be motivated to deliver high quality evidence based skilled nursing care within the community setting and you will have good communication skills and be able to work autonomously.
The Gorleston PCH are looking for an enthusiastic nurse to join their busy team, which covers Gorleston.
Main duties of the job
Community nursing offers a different experience to traditional ward based nursing; it does provide the opportunity to deliver a wide range of nursing interventions to people in their own home and within residential care. As a community nurse you will develop confidence and become expert in clinical skills including wound care and have the opportunity to deliver end of life care for people in their preferred place.
The community nursing service is commissioned to provide a 24/7 service. The core hours are between 08.00 -16.30 hours, early and late shift patterns are also part of the working week. Applicants will be required to participate in working other shifts as part of the role including weekend and bank holiday working on a rotational basis.
We welcome applications from experienced staff wishing for a change in direction and from new registrants who we offer a supportive environment to complete a robust Preceptorship programme.
The team describes working in the community.
" You get to know your patient's really well and give continuity of care because of caseload management."
"Able to manage own time which gives you longer with the patients and their family"
About us
ECCH is well established health care provider and has been successfully delivering NHS care within the community since 2011. We provide a range of NHS, community health and social care services predominantly across the easterly region of the Norfolk/Suffolk borders.We are aligned to NHS terms and conditions, and offer many employee benefits, to find out more about us visit our website - www.ecch.org. We are a social enterprise and staff owned organisation which means staff can opt to be shareholders and have a real say in how ECCH is run and evolves to deliver healthcare for the future.At the heart of our ambition, we work in partnership with and for the community to become the provider and employer of choice for community healthcare.
Details
Date posted
01 October 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year
Contract
Permanent
Working pattern
Full-time
Reference number
849-OL-113
Job locations
Yare House
Morton Peto Road
Great Yarmouth
Norfolk
NR31 0LT
United Kingdom
Job description
Job responsibilities
*Contribute to, support, and promote ECCH's, strategic direction, values, and culture in relation to community health services.
*Discuss all treatment options with sensitivity, knowledge, and expertise. To act as a patient advocate when appropriate, respecting patient confidentiality with privacy and respect for diverse cultural backgrounds and requirements
*Act as a resource for other health and social care professionals on matters relating to community nursing.
*Participate in clinical supervision within Primary Care Home as required.
*Participate and maintain a learning environment and maximise opportunities for education and development in the clinical area.
* Develop excellent internal and external Network to promote Primary Care Home.
*Contribute to the clinical governance agenda through participation in clinical risk assessment and clinical audit.
*Contribute to an environment conducive to effective working, respecting, and supporting staff to deliver high quality clinical services.
*Contribute to change and innovation within Primary Care Home.
*Work as part of the multidisciplinary Primary Care Home to deliver planned and unplanned services.
*Work in collaboration with colleagues to contribute to the development of care pathways for patients requiring a range of healthcare needs.
*Work in partnership with senior members of the Primary Care Home to review the delegated caseload and ensure the care provided is of high quality.
*Work with patients towards self-care and independence utilising health coaching techniques
*Work collaboratively with residential care home colleagues to promote high standards of care.
*Contribute to the review of current policies/ protocols/guidelines and the development of clinical pathways and outcomes for people requiring proactive and reactive services.
*Plan and organise a range of complex clinical activities in a wide range of community settings to ensure best practice is delivered to patients in your delegated area of responsibility.
*Take responsibility for own personal and professional development; maintain competence, knowledge, and skills commensurate with role.
*Be wholly accountable for practice taking every reasonable opportunity to sustain and improve knowledge and professional competence and, ensure all aspects of professional behaviour as required within professional code are always followed.
*Maintain legible, accurate and contemporaneous patient records in accordance with ECCH Policy and Nursing and Midwifery Council standards for record keeping
*Take responsibility to ensure compliance with Health and Safety Policy, Fire and Environmental Waste Regulations.
*Be responsible for understanding, following, and implementing ECCH policies and procedures.
*Ensure own compliance with ECCH risk management systems, proactively identifying risk, reporting, and managing risk within area of responsibility.
*Take responsibility for the cost-effective management and safe use of expensive clinical equipment,
*Contribute to the effective use of resources.
*Contribute to the evaluation of training programmes to support patients and carers gain the necessary knowledge and skills to maintain independence.
*All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our ABCD Commitments and Signature Behaviours in the care they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these behaviours, which are detailed in the pages below, an essential part of their job role.
*Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word 'CARE'. These stand for: Compassion, Action, Respect and Everyone.
*Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.
Job description
Job responsibilities
*Contribute to, support, and promote ECCH's, strategic direction, values, and culture in relation to community health services.
*Discuss all treatment options with sensitivity, knowledge, and expertise. To act as a patient advocate when appropriate, respecting patient confidentiality with privacy and respect for diverse cultural backgrounds and requirements
*Act as a resource for other health and social care professionals on matters relating to community nursing.
*Participate in clinical supervision within Primary Care Home as required.
*Participate and maintain a learning environment and maximise opportunities for education and development in the clinical area.
* Develop excellent internal and external Network to promote Primary Care Home.
*Contribute to the clinical governance agenda through participation in clinical risk assessment and clinical audit.
*Contribute to an environment conducive to effective working, respecting, and supporting staff to deliver high quality clinical services.
*Contribute to change and innovation within Primary Care Home.
*Work as part of the multidisciplinary Primary Care Home to deliver planned and unplanned services.
*Work in collaboration with colleagues to contribute to the development of care pathways for patients requiring a range of healthcare needs.
*Work in partnership with senior members of the Primary Care Home to review the delegated caseload and ensure the care provided is of high quality.
*Work with patients towards self-care and independence utilising health coaching techniques
*Work collaboratively with residential care home colleagues to promote high standards of care.
*Contribute to the review of current policies/ protocols/guidelines and the development of clinical pathways and outcomes for people requiring proactive and reactive services.
*Plan and organise a range of complex clinical activities in a wide range of community settings to ensure best practice is delivered to patients in your delegated area of responsibility.
*Take responsibility for own personal and professional development; maintain competence, knowledge, and skills commensurate with role.
*Be wholly accountable for practice taking every reasonable opportunity to sustain and improve knowledge and professional competence and, ensure all aspects of professional behaviour as required within professional code are always followed.
*Maintain legible, accurate and contemporaneous patient records in accordance with ECCH Policy and Nursing and Midwifery Council standards for record keeping
*Take responsibility to ensure compliance with Health and Safety Policy, Fire and Environmental Waste Regulations.
*Be responsible for understanding, following, and implementing ECCH policies and procedures.
*Ensure own compliance with ECCH risk management systems, proactively identifying risk, reporting, and managing risk within area of responsibility.
*Take responsibility for the cost-effective management and safe use of expensive clinical equipment,
*Contribute to the effective use of resources.
*Contribute to the evaluation of training programmes to support patients and carers gain the necessary knowledge and skills to maintain independence.
*All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our ABCD Commitments and Signature Behaviours in the care they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these behaviours, which are detailed in the pages below, an essential part of their job role.
*Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word 'CARE'. These stand for: Compassion, Action, Respect and Everyone.
*Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.
Person Specification
Qualifications
Essential
- *Professional Registration with Nursing and Midwifery Council (NMC) Registered Nurse Level 1 (Adult)
- *BSc in Nursing Practice or equivalent.
Desirable
- *Mentorship/ preceptorship qualification/ ENB 998.
- *Evidence of working towards a nursing degree.
Experience
Essential
- *Evidence of continued professional development
- *Ability to work unsupervised
- *Ability to demonstrate clinical knowledge and competence within scope of clinical practice.
- *Previous experience of working in health care.
Desirable
- *Recent clinical experience in community nursing.
- *Experience of multidisciplinary team working.
Additional Criteria
Essential
- SKILLS AND KNOWLEDGE
- *Excellent communication and interpersonal skills.
- *Competent IT skills.
- *Effective organisation and time management skills.
- *Excellent record keeping skills.
- PERSONAL ATTRIBUTES
- *Ability to embrace our Culture, Values and Signature Behaviours:
- (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).
- *Willingness and ability to work across different sites and travel to alternative sites and across the community as required.
- *Be able to support Trainee Nursing Associates
- *Act as a role model to all students
- *Able to demonstrate personal resilience, emotions and stress
Desirable
- SKILLS AND KNOWLEDGE
- *Health coaching training
Person Specification
Qualifications
Essential
- *Professional Registration with Nursing and Midwifery Council (NMC) Registered Nurse Level 1 (Adult)
- *BSc in Nursing Practice or equivalent.
Desirable
- *Mentorship/ preceptorship qualification/ ENB 998.
- *Evidence of working towards a nursing degree.
Experience
Essential
- *Evidence of continued professional development
- *Ability to work unsupervised
- *Ability to demonstrate clinical knowledge and competence within scope of clinical practice.
- *Previous experience of working in health care.
Desirable
- *Recent clinical experience in community nursing.
- *Experience of multidisciplinary team working.
Additional Criteria
Essential
- SKILLS AND KNOWLEDGE
- *Excellent communication and interpersonal skills.
- *Competent IT skills.
- *Effective organisation and time management skills.
- *Excellent record keeping skills.
- PERSONAL ATTRIBUTES
- *Ability to embrace our Culture, Values and Signature Behaviours:
- (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).
- *Willingness and ability to work across different sites and travel to alternative sites and across the community as required.
- *Be able to support Trainee Nursing Associates
- *Act as a role model to all students
- *Able to demonstrate personal resilience, emotions and stress
Desirable
- SKILLS AND KNOWLEDGE
- *Health coaching training
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
East Coast Community Healthcare CIC
Address
Yare House
Morton Peto Road
Great Yarmouth
Norfolk
NR31 0LT
United Kingdom
Employer's website
https://www.ecch.org/ (Opens in a new tab)
Employer details
Employer name
East Coast Community Healthcare CIC
Address
Yare House
Morton Peto Road
Great Yarmouth
Norfolk
NR31 0LT
United Kingdom
Employer's website
https://www.ecch.org/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Advanced Nurse Practitioner - Integrated Neighbourhood Care Team
Conexus Healthcare CIC View all jobs
Posted 2 day(s) ago
Reference: A0430-26-0051
Job summary
An exciting opportunity has arisen to join a newly established Integrated Neighbourhood Care Team designed to transform care for housebound patients and residents of care homes. The service brings together multidisciplinary expertise to provide proactive, coordinated and person-centred care closer to home.
The Advanced Nurse Practitioner will play a pivotal role in reducing health inequalities, improving access to care, preventing avoidable hospital admissions, and enhancing outcomes for some of the most vulnerable members of the community. The post holder will work autonomously and collaboratively across organisational boundaries to deliver high-quality clinical care, leadership, education and service development.
The role will contribute significantly to building resilience within the neighbourhood team by supporting proactive population health management, urgent and reactive care provision, end of life care, and the development of care home and carer capability.
Main duties of the job
Identify and manage patients at risk of deterioration, hospital admission or increasing frailty
Undertake comprehensive holistic assessments for housebound patients and care home residents
Develop, implement and review personalised care and support plans
Lead case management of patients with complex long-term conditions, frailty and multimorbidity
Support anticipatory care planning, including ReSPECT discussions and advance care planning
Contribute to multidisciplinary team meetings and neighbourhood population health initiatives
Use risk stratification and population health data to identify unwarranted variation and address health inequalities
Facilitate early interventions which maintain independence and quality of life
Provide rapid clinical assessment and treatment for acutely unwell housebound patients and care home residents
Independently assess, diagnose and manage a wide range of presenting conditions
Prescribe safely and effectively within scope of practice using independent prescribing qualifications
Determine appropriate escalation, referral or admission when necessary
Support admission avoidance through timely intervention and treatment
Respond to clinical deterioration and urgent requests from care homes, carers and other healthcare professionals
Liaise closely with ambulance services, community services and secondary care colleagues
About us
Conexus Healthcare is a community interest company and is the federation for general practice in Wakefield.
Details
Date posted
30 September 2026
Pay scheme
Other
Salary
£49,828 to £60,657 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
A0430-26-0051
Job locations
Kings Medical Practice
King Edward Street
Wakefield
West Yorkshire
WF6 2AZ
United Kingdom
Job description
Job responsibilities
Ability to work across different settings
The role holder will be expected to work within the PCN/Primary Care as well as develop experience in a number of different settings such as care homes, long term care, palliative and end of life care, community, hospital or mental health services.
Patient Care and understanding the services provided
The role holder understands the needs of a more diverse community/patient group(s) and prioritises patient needs within the scope of the role. The role holder is able to show a level of experience and
ability to support patients, adapting communication, style and approach to meet the needs of a diversity of patient requirements and care needs with a track record of positive patient outcomes. Accesses advice and guidance from peers and supervisor on how to support patient requirement and care needs when faced with situations outside their scope of knowledge or practice.
The role holder will be a positive role model to others on how to adapt care, practices and communication styles to meet the needs of a different patient requirements and care needs within the scope of the role in order to support other support roles and the wider Multi disciplinary team.
The role holder will draw on existing skills and experience in order to deliver a high quality service to the end user and clearly understands service user requirements, expectations and preferences. The role holder will understand the impact of potential decisions and evaluates risk of possible outcomes prior to taking actions, anticipating challenges which may need to be mitigated before they arise. They will be required to manage patient/service user expectations, balancing different requirements to seek the optimum solution and ensure that relevant resources are in place to meet service user/patient/carer needs and work with others to achieve the outcomes required.
Clinical skills and knowledge
The role holder will be required to expand their own skill set and continue to gain experience and is able to carry out a wider range of clinical procedures and holistic care needs, following procedures and training,
Use of terminology, systems and IT
The role holder will be able to use a wide range of technology within their role including clinical systems (such as SystmOne), Microsoft office (such as word or excel) and maintains accurate record keeping in line with national and local requirements such as GDPR, patient confidentiality, Caldicott guidance, NMC recording keeping standards etc.
Supervision and Relationships
The role holder will receive regular supervision (and clinical supervision) and is expected to participate in team meetings, multi-disciplinary team meetings and appraisals etc. As a member of the team the role holder will have developed a number of positive relationships and continues to develop new relationships as they progress in the role including actively participating in external networks in order to access resources and develop expertise. The role holder may be required to supervise or manage other employees (or teams) including other registered nurses, students or health care workers.
Job description
Job responsibilities
Ability to work across different settings
The role holder will be expected to work within the PCN/Primary Care as well as develop experience in a number of different settings such as care homes, long term care, palliative and end of life care, community, hospital or mental health services.
Patient Care and understanding the services provided
The role holder understands the needs of a more diverse community/patient group(s) and prioritises patient needs within the scope of the role. The role holder is able to show a level of experience and
ability to support patients, adapting communication, style and approach to meet the needs of a diversity of patient requirements and care needs with a track record of positive patient outcomes. Accesses advice and guidance from peers and supervisor on how to support patient requirement and care needs when faced with situations outside their scope of knowledge or practice.
The role holder will be a positive role model to others on how to adapt care, practices and communication styles to meet the needs of a different patient requirements and care needs within the scope of the role in order to support other support roles and the wider Multi disciplinary team.
The role holder will draw on existing skills and experience in order to deliver a high quality service to the end user and clearly understands service user requirements, expectations and preferences. The role holder will understand the impact of potential decisions and evaluates risk of possible outcomes prior to taking actions, anticipating challenges which may need to be mitigated before they arise. They will be required to manage patient/service user expectations, balancing different requirements to seek the optimum solution and ensure that relevant resources are in place to meet service user/patient/carer needs and work with others to achieve the outcomes required.
Clinical skills and knowledge
The role holder will be required to expand their own skill set and continue to gain experience and is able to carry out a wider range of clinical procedures and holistic care needs, following procedures and training,
Use of terminology, systems and IT
The role holder will be able to use a wide range of technology within their role including clinical systems (such as SystmOne), Microsoft office (such as word or excel) and maintains accurate record keeping in line with national and local requirements such as GDPR, patient confidentiality, Caldicott guidance, NMC recording keeping standards etc.
Supervision and Relationships
The role holder will receive regular supervision (and clinical supervision) and is expected to participate in team meetings, multi-disciplinary team meetings and appraisals etc. As a member of the team the role holder will have developed a number of positive relationships and continues to develop new relationships as they progress in the role including actively participating in external networks in order to access resources and develop expertise. The role holder may be required to supervise or manage other employees (or teams) including other registered nurses, students or health care workers.
Person Specification
Experience
Essential
- Experience of working in a primary care setting. Previous experience of working independently in the following areas Chronic disease management Minor illness vaccination clinics Anticipatory planning and End of Life management Managing patients with complex needs
Desirable
- Experience of working with care homes. Experience of working in palliative care and care of the elderly. Good working knowledge of SystmOne/EMIS.
Qualifications
Essential
- Post Graduate Degree Qualification in ANP or ACP, with evidence of academic study. Registered Healthcare Practitioner. Independent prescribing qualification.
Desirable
- Teaching/mentorship qualification.
Person Specification
Experience
Essential
- Experience of working in a primary care setting. Previous experience of working independently in the following areas Chronic disease management Minor illness vaccination clinics Anticipatory planning and End of Life management Managing patients with complex needs
Desirable
- Experience of working with care homes. Experience of working in palliative care and care of the elderly. Good working knowledge of SystmOne/EMIS.
Qualifications
Essential
- Post Graduate Degree Qualification in ANP or ACP, with evidence of academic study. Registered Healthcare Practitioner. Independent prescribing qualification.
Desirable
- Teaching/mentorship qualification.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Conexus Healthcare CIC
Address
Kings Medical Practice
King Edward Street
Wakefield
West Yorkshire
WF6 2AZ
United Kingdom
Employer's website
https://conexus-healthcare.org/ (Opens in a new tab)
Employer details
Employer name
Conexus Healthcare CIC
Address
Kings Medical Practice
King Edward Street
Wakefield
West Yorkshire
WF6 2AZ
United Kingdom
Employer's website
https://conexus-healthcare.org/ (Opens in a new tab)
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Posted 3 day(s) ago
Reference: 848-BHC-279-26
Job summary
Health Visitor vacancy in Bexley Borough - Band 6
£45,953 - £54,254 Inc HCAS per annum pro rata
0.6wte vacancy- 3 days per week to include Tuesdays
The Bexley Health visiting service is looking for enthusiastic and versatile Health Visitors, who are keen to develop their leadership skills and shape the future of Public Health Nursing in Bexley. Bexley 0-19 is a caring and progressive service, which provides support to families with children aged zero to 19 years. Applicants would be responsible for managing a caseload of families, working to identify need, provide support and offer early intervention packages where needs are identified. Proven Health Visiting experience required
Applicants would be responsible for adopting a Think Family approach to safeguarding, with the aim of keeping children safe and well. Staff are expected to utilise their embedded skills and knowledge, as well as their clinical judgement, to implement evidence-based care planning and support packages to families.
Bexley is invested in the development of Health Visiting, and this is underpinned by our Public Health Nursing strategy and training programme for all roles within the PHN teams.
Proposed interview date 27th Oct 2026
Main duties of the job
The main duties of the role of the Health Visitor are outlined in the Job specification and description.
An overview of the main responsibilities include:o Working as part of an integrated team and leading on the delivery of the Healthy Child Programmeo Completing HCP mandated reviews, packages of care and safeguardingo Adopting a Think Family approach when working with familieso Identifying health needs through an ecological assessment and in partnership with families, agreeing personalised plans to address the needs identified.o Delegating aspects of care to the Community Nursery Nurses and Staff Nurses within the skill mix team, where safe and appropriateo Engaging and participating in service improvement.o Continuously developing your own skills and those of others.o Working in partnership with clients and other partners, assessing healthcare needs to develop, and evaluating programmes to address the health needs of the populationo Working in collaboration with other health care and service providers to ensure seamless delivery of services for clients and communities
This role is community-based and so the majority of duties are completed between team bases, community settings or client homes.
About us
Bromley Healthcare, as a community interest company, offers an extensive array of services ranging from community nursing, including district nursing and health visiting, to specialised nursing care, along with therapy services catering to individuals across various age groups.
Compensation is contingent upon NHS experience and current banding/pay point.
We provide an outstanding benefits package, which includes pension schemes, discounted gym memberships, a cycle-to-work scheme, access to home furnishings and electronics, access to Employee Assistance Program (EAP), discounts at various high street retailers, eligibility for the Blue Light Card, the opportunity to apply for low-interest personal loans, and an excellent lease car scheme. Additionally, we are continuously striving to enhance our employee benefits offerings.
Details
Date posted
30 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£45,953 to £54,254 a year Inc HCAS per annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
848-BHC-279-26
Job locations
North Cray Neighbourhood Centre
Sidcup
DA145JR
United Kingdom
Job description
Job responsibilities
Support collecting data to inform the performance management framework for the service ensuring team members are completing timely and accurate data collection via EMIS. To liaise with the School Nursing Service, with particular reference to vulnerable children, their families and children with special needs. To participate in regular clinical and safeguarding supervision. To attend and participate in team meetings and 1-1 management supervision. To plan and record individual programmes of care for children and families. To assist in the identification of local health needs and ensure the optimum use of resources. Delegate work to Community Nursery Nurses that is within the sphere of competence of the skill mix and assist in training. To participate in an annual appraisal of their work where objectives will be set. To undertake such training as may be required to meet the needs of the service both mandatory and service-specific. To assume responsibility for maintaining own level of professional development and clinical competence. All staff are responsible for identifying areas within their service which do not meet Clinical Governance quality standards. All staff are expected to participate in Clinical Governance actions to achieve Clinical Governance within their service. All clinicians are expected to participate in quality improvement activities including clinical audit programmes.
Job description
Job responsibilities
Support collecting data to inform the performance management framework for the service ensuring team members are completing timely and accurate data collection via EMIS. To liaise with the School Nursing Service, with particular reference to vulnerable children, their families and children with special needs. To participate in regular clinical and safeguarding supervision. To attend and participate in team meetings and 1-1 management supervision. To plan and record individual programmes of care for children and families. To assist in the identification of local health needs and ensure the optimum use of resources. Delegate work to Community Nursery Nurses that is within the sphere of competence of the skill mix and assist in training. To participate in an annual appraisal of their work where objectives will be set. To undertake such training as may be required to meet the needs of the service both mandatory and service-specific. To assume responsibility for maintaining own level of professional development and clinical competence. All staff are responsible for identifying areas within their service which do not meet Clinical Governance quality standards. All staff are expected to participate in Clinical Governance actions to achieve Clinical Governance within their service. All clinicians are expected to participate in quality improvement activities including clinical audit programmes.
Person Specification
Qualifications
Essential
- Registered Nursing or Midwifery Certificate/Diploma/Degree or equivalent
Desirable
- Qualified Nurse Prescriber
Professional Registration
Essential
- NMC registration as Nurse or midwife and Specialist Community Public Health Nurse (or currently completing SCPHN course)
Desirable
- Experience in supervising / assessing students / holds a mentorship qualification
Training
Essential
- Evidence of Continuing Professional Development / Professional updating of skills
Desirable
- Evidence of further professional learning.
- Knowledge of current research pertaining to Specialist Community Public Health Nursing
Skills
Essential
- Current knowledge and understanding of reports/legislation affecting community nursing including current PHE directives.
- Teaching experience
- Leadership qualities
- Management skills
- Knowledge of the public health role of contemporary health visiting
- Experience of Safeguarding issues
- Evidence based practice
- Computer literate
- UK Driving Licence and with use of car for work purposes
Desirable
- Experience in data analysis / assessing service performance in relation to KPIs
- Experience in completing audits
Experience
Essential
- Current community experience
- Experience of working across organisational boundaries within health/ social care.
- Team working / autonomous working
- Experience of working in multi- disciplinary teams.
- Robust working knowledge of Healthy Child Programme.
Desirable
- Clinical supervisor experience
- Appraiser experience
- Management / leadership experience
Person Specification
Qualifications
Essential
- Registered Nursing or Midwifery Certificate/Diploma/Degree or equivalent
Desirable
- Qualified Nurse Prescriber
Professional Registration
Essential
- NMC registration as Nurse or midwife and Specialist Community Public Health Nurse (or currently completing SCPHN course)
Desirable
- Experience in supervising / assessing students / holds a mentorship qualification
Training
Essential
- Evidence of Continuing Professional Development / Professional updating of skills
Desirable
- Evidence of further professional learning.
- Knowledge of current research pertaining to Specialist Community Public Health Nursing
Skills
Essential
- Current knowledge and understanding of reports/legislation affecting community nursing including current PHE directives.
- Teaching experience
- Leadership qualities
- Management skills
- Knowledge of the public health role of contemporary health visiting
- Experience of Safeguarding issues
- Evidence based practice
- Computer literate
- UK Driving Licence and with use of car for work purposes
Desirable
- Experience in data analysis / assessing service performance in relation to KPIs
- Experience in completing audits
Experience
Essential
- Current community experience
- Experience of working across organisational boundaries within health/ social care.
- Team working / autonomous working
- Experience of working in multi- disciplinary teams.
- Robust working knowledge of Healthy Child Programme.
Desirable
- Clinical supervisor experience
- Appraiser experience
- Management / leadership experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Bromley Healthcare CIC
Address
North Cray Neighbourhood Centre
Sidcup
DA145JR
United Kingdom
Employer's website
Employer details
Employer name
Bromley Healthcare CIC
Address
North Cray Neighbourhood Centre
Sidcup
DA145JR
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 4 day(s) ago
Reference: B0212-26-0046
Job summary
Do you want to have a job that helps people, and work with great colleagues? Then come and be part of our team. As a medical receptionist, and you will work as part of a team that complete the day to day tasks. You will complete daily, weekly, and monthly tasks and will multitask and prioritise to get this work done. You will support clinical staff and problem solve for patients and displace exceptional communication skills.
The ideal candidate will have a positive and calm manner, be compassionate, patient and understanding, be well organised and able to work systematically and be able to follow procedures and protocols closely. They will have good IT skills and be brilliant with people. They will need to be able to work in a busy environment, being helpful and efficient when communicating with other staff and patients. Experience in a similar role is preferred.
We have full-time fixed term position available. Working hours between Monday-Friday 8am-6:30pm.
The ideal candidate will have a positive and calm manner, be compassionate, patient and understanding, be well organised and able to work systematically and be able to follow procedures and protocols closely. They will have good IT skills and be brilliant with people. They will need to be able to work in a busy environment, being helpful and efficient when communicating with other staff and patients. Experience in a similar role is preferred.
Main duties of the job
Manage a busy reception, handling patient face to face queries and dealing with incoming phone calls.
To use the e-Referral system for referrals to hospitals and other care providers.
To scan and file all correspondence into patients medical records using the docman system.
To triage all clinical correspondence and workflow necessary documents to clinicians.
Code all relevant clinical information into patients medical records.
To make, cancel and amend appointments.
To establish an effective recall system for patients to include QOF recalls, childhood immunisations, smears and flu vaccinations.
To process all insurance and solicitor reports in a timely manner.
To process copies of medical requests for patients and insurance companies in a timely manner.
To complete all tasks in workflow manager to include deductions, GP2GP etc.
To efficiently deal with tasks from GPs, nurses and other staff.
Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures.
To promote the ethos and vision of Hope Citadel Healthcare within the practice include staff, visitors and patients; through the provision of quality whole person healthcare.
To attend and participate in any meetings required by the company, including practice meetings, and any applicable training.
About us
Hill Top Surgery is run by Hope Citadel Healthcare.
Hope Citadel Healthcare is a not-for-profit community interest company, who have been commissioned by local CCGs to provide NHS services to the local area where the practices are located.
More information on Hope Citadel Healthcare can be found on our website.
We really care about whole person healthcare.
We want to look at our patients in their wider setting, as whole people. We know that good health is not just related to clinical matters, but is affected by lots of complex factors such as social, economic, community issues, beliefs, family circumstances, housing and employment.
Because of this, we try to treat patients health issues with more than just a prescription, by working with people that can help sort out other issues wherever possible.
We really care about whole person healthcare.
We want to look at our patients in their wider setting, as whole people. We know that good health is not just related to clinical matters, but is affected by lots of complex factors such as social, economic, community issues, beliefs, family circumstances, housing and employment.
Because of this, we try to treat patients health issues with more than just a prescription, by working with people that can help sort out other issues wherever possible.
Details
Date posted
29 September 2026
Pay scheme
Other
Salary
£26,227 a year
Contract
Permanent
Working pattern
Full-time
Reference number
B0212-26-0046
Job locations
Hill Top Surgery
Fircroft Road
Oldham
OL8 2QD
United Kingdom
Job description
Job responsibilities
Manage a busy reception, handling patient face to face queries and dealing with incoming phone calls.
To use the e-Referral system for referrals to hospitals and other care providers.
To scan and file all correspondence into patients medical records using the docman system.
To triage all clinical correspondence and workflow necessary documents to clinicians.
Code all relevant clinical information into patients medical records.
To make, cancel and amend appointments.
To establish an effective recall system for patients to include QOF recalls, childhood immunisations, smears and flu vaccinations.
To process all insurance and solicitor reports in a timely manner.
To process copies of medical requests for patients and insurance companies in a timely manner.
To complete all tasks in workflow manager to include deductions, GP2GP etc.
To efficiently deal with tasks from GPs, nurses and other staff.
Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures.
To promote the ethos and vision of Hope Citadel Healthcare within the practice include staff, visitors and patients; through the provision of quality whole person healthcare.
To attend and participate in any meetings required by the company, including practice meetings, and any applicable training.
Job description
Job responsibilities
Manage a busy reception, handling patient face to face queries and dealing with incoming phone calls.
To use the e-Referral system for referrals to hospitals and other care providers.
To scan and file all correspondence into patients medical records using the docman system.
To triage all clinical correspondence and workflow necessary documents to clinicians.
Code all relevant clinical information into patients medical records.
To make, cancel and amend appointments.
To establish an effective recall system for patients to include QOF recalls, childhood immunisations, smears and flu vaccinations.
To process all insurance and solicitor reports in a timely manner.
To process copies of medical requests for patients and insurance companies in a timely manner.
To complete all tasks in workflow manager to include deductions, GP2GP etc.
To efficiently deal with tasks from GPs, nurses and other staff.
Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures.
To promote the ethos and vision of Hope Citadel Healthcare within the practice include staff, visitors and patients; through the provision of quality whole person healthcare.
To attend and participate in any meetings required by the company, including practice meetings, and any applicable training.
Person Specification
Qualifications
Desirable
- Experience with emis
Experience
Essential
- Experience of working within a primary care setting and team.
- Experience of handling patients queries in a calm and professional manner.
Person Specification
Qualifications
Desirable
- Experience with emis
Experience
Essential
- Experience of working within a primary care setting and team.
- Experience of handling patients queries in a calm and professional manner.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Hope Citadel Healthcare CIC
Address
Hill Top Surgery
Fircroft Road
Oldham
OL8 2QD
United Kingdom
Employer's website
http://www.hopecitadel.org.uk/ (Opens in a new tab)
Employer details
Employer name
Hope Citadel Healthcare CIC
Address
Hill Top Surgery
Fircroft Road
Oldham
OL8 2QD
United Kingdom
Employer's website
http://www.hopecitadel.org.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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