Job description

Job responsibilities

Cleanliness - All Estates & Facilities services staff

• To ensure the cleanliness of the area you are assigned to under the direction of the supervisor (Team Lead, Site Co-ordinator or Operational Manager) according to the NHS cleaning guides.
• This will include cleaning all areas, such as corridors, offices, stairs, toilets, bathrooms, kitchens, dining rooms, clinical and patient rooms on a frequent basis using a variety of cleaning methods, tasks and procedures including: damp dusting all horizontal and vertical surfaces, high and low cleaning, replenishment of disposable items (including curtain hanging), emptying (and at times washing) waste bins and deep cleans (where applicable). To assist in low level window cleaning.
• To put laundry away and request assistance to do so if required.
• Communicate with clinical staff and other relevant staff at times, barriers that make it not possible to provide the cleaning service at the allocated time, tactfully making them aware of the implications on non-delivery of service.
• Work to NHS standards of cleanliness and the required work frequencies as per the Work schedules provided.
• Responsible for ensuring security of stock whilst also monitoring and managing the stock levels and re-ordering using the local accepted practice on a weekly basis or as required.
• Co-operate fully when new methods of work or frequencies of cleaning are introduced.

Manual Handling

• Safely move small items of furniture in line with policy to facilitate cleaning.
• Safely move bags of linen and waste on a regular basis in adherence to department policies.
• Change medical gas cylinders and ensure medical gases on wards are maintained by exchanging medical gas cylinders as and when required.
• The safe use of steps and ladders commensurate with cleaning duties and working at heights policies.

COSHH - Storage of Chemicals

• To ensure the correct use of chemicals for the type of surface and finish, making certain the handling, storage and safe usage are in line with the COSHH regulations, data sheets and training given.

Infection Control & Quality Control

• To adhere to all aspects of Infection Control in all areas of work, including the use of colour coded equipment where needed to ensure there is no spread of infection and cross contamination.
• Responsible for observing and monitoring the condition of the environment you clean and report any issues and defects that will prevent you from carrying out your duties.
• Responsible for assessing the condition of all equipment you use and report any defects observed to ensure its continued quality and safety.
• To adhere to the outlet flushing regime set out by Estates & Facilities to minimise the accumulation of Legionella bacteria in water systems in accordance with Health and Safety technical guidance.

Record Keeping and Audits

• Responsible for maintaining clear and accurate records providing documentary evidence that cleaning has taken place and inform Team leader as soon as possible if not completed a task and giving the reason why.
• To respond to any actions that may arise from cleaning monitoring audits, and infection control audits.
• Responsible for reporting of incidents, accidents and near misses that occur at work via the use of Datix.

Porterage (site specific and not all staff are required to be trained in this discipline)

• Prepare rooms for meetings and assist with the sighting of signs.
• Assist with stock control, checking, collecting and delivering hospital stores.
• Assist the admin team with mail collection and delivery.
• To carry out minor facilities tasks such as changing bulbs and batteries, replacing dispensers and replacing curtains when required.
• At times to act as a member of the ward domestic team to clean a specified area when called upon to do so.
• To accept and check all stores when delivered.
• Putting all stores away- example, Linen/laundry / dry goods / cleaning & hygiene supplies / Food etc.. To put away all stores in the relevant locations around the site.
• To report any discrepancies in deliveries.
• To launder and dry re-usable cleaning cloths, mops, linen and at times patient clothing using on site machines to carry out these tasks.
• Ensure the domestic and kitchen team have the required amount of cleaned items they need for their tasks.
• Removing clinical and household waste.
• Carry out floor maintenance using a variety of machinery.
• To Assist Nursing staff when called upon to do so, example Helping wheelchair patients etc.

Safe Working Practises

• Ensure that all work is carried out in strict accordance with the handling and moving training received to ensure your personal health and safety and that of others.
• Ensure all tasks are completed using the risk assessments and 'safe systems of work' as instructed by your team lead or supervisor.
• Ensure patients privacy and dignity is maintained throughout your work.
• Carry out your duties adhering to the Lone Working procedures as per the training given by your manager and policies.
• Report any problems that might arise from your duties.
• Ensure that the assigned area of work is left secure by ensuring that where necessary all windows and doors are closed or locked, alarms are set and that lights are turned off.

Catering (site specific and not all staff are required to be trained in this discipline)

• Ensure that patient meals and drinks are prepared correctly and delivered on time to the ward level point of nursing staff service delivery.
• The regeneration/cooking of frozen meals at Ward level, ensuring procedures are followed with regard to the cooking cycle and service of breakfast, lunch and supper to patients. Prepare sandwiches and salads as required.
• Serve patients meals to the delivery point for nursing staff to then distribute to patients.
• At times assisting nursing staff (under direct nursing staff supervision) in serving patients their meals and drinks.
• Ensure that Food Safety and food temperature regulations are adhered to and all required paperwork is completed.
• Carry out other catering procedures including, setting of tables (accounting for all cutlery), clearing of tables / servery, loading & unloading of ward and kitchen dishwasher etc.
• Placing food orders in such a way as to maintain and ensure that a level of manageable stock is held.
• Ensuring stock rotation is carried out when putting stock away.
• Recording fridge temperatures and fridge usage.
• Recording delivered food temperature prior to hand over.
• Ensure the kitchen unit is clean and tidy, including all kitchen equipment, crockery, cutlery and utensils.
• Make and assist with patient's beverages (5 beverage rounds delivered throughout the day by the Housekeeper to nursing staff for checking and delivery to patients.)
• In extreme circumstance and only under the direction of the senior clinical nurse in charge you may be requested to assist nursing staff with the feeding of patients.

General

• Work in line with the departments code of conduct standard.
• Carry out ad hoc requests, prioritising your daily workload and undertake any other reasonable duty, which is appropriate to the banding when requested by your manager

All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role.

Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word 'CARE'. These stand for: Compassion, Action, Respect and Everyone.

Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.

Person Specification

Qualifications

Essential

• NVQ level 1 in Cleaning and Support Services OR equivalent experience
• GCSE D or above in Maths and English (language and literature) OR the equivalent education certificates
• Good literacy skills

Desirable

• NVQ level 2 in Cleaning and Support Services
• Basic Food Hygiene Certificate or relevant evidenced experience
• GCSE C or above in Maths and English (language and literature)
• Gas Safe Certificate -- medical gasses
• Food Hygiene Certificate

Experience

Essential

• No experience required as full training is given on the job

Desirable

• Worked in a cleaning environment
• Worked in a commercial kitchen environment
• Worked with medical gasses
• Previous experience of working food preparation and food regeneration systems

Additional Criteria

Essential

• SKILLS & KNOWLEDGE
• Basic knowledge of cleaning
• PERSONAL ATTRIBUTES
• Good communication skills both written and verbal.
• Ability to work alone unsupervised.
• Ability to manage time effectively.
• Ability to use own initiative to
• manage the requirements of the job.
• Clean smart appearance.
• Reliable.
• Trustworthy.
• Good time keeping.
• Motivated to learn.
• Ability to undertake all Statutory and Mandatory training.
• Ability to embrace our Culture, Values and Signature Behaviours:
• (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).
• Willingness and ability to work across different sites and travel to alternative sites and across the community as required.

Desirable

• SKILLS & KNOWLEDGE
• Previous NHS cleaning experience
• Knowledge of the cleaning colour coding.
• Knowledge of COSHH
• Basic knowledge and use of hand tools for minor maintenance issues
• PERSONAL ATTRIBUTES
• I.T Skills
• The desire to learn new skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Coast Community Healthcare CIC

Address

Carlton Court

St Peters Road, Carlton Colville

Lowestoft

Suffolk

NR33 8AG

United Kingdom

Employer's website

https://www.ecch.org/ (Opens in a new tab)

Job description

Job responsibilities

Professional To ensure that all duties undertaken are delegated from a registered nurse.

To work within own competencies at all times

To undertake required training.

To remain up to date with mandatory and statutory training requirements.

To take responsibility for own professional and organisational knowledge and to practice according to Bromley Healthcare Policies and Procedures.Clinical

Participate in the appropriate care of patients as indicated by the responsible nurse and as indicated in the care plan, reporting back daily or as required.

Recognise the patients right to privacy, dignity and confidentiality, showing due regard to patients property.

Participate in palliative care and care of the dying.

Participate in the care of patients with long term conditions.

If competent, undertake reviews of patients with long term conditions e.g. diabetes, following BHC guidelines and protocols, and reporting back to the senior nurse.

Engage in health promotion activity, giving life style advice to patients and carers according to Bromley Healthcare policies, procedures and guidelines.

Following training and assessment use prescribed equipment for moving and handling patients.

Maintain accurate and up-to-date records on all patients using electronic and paper records.

Participate in team, service and organisation meetings and contribute to service developments as requested

Effectively communicate as required with patients, carers, the public, staff, GP practices and other key stakeholders by a number of methods including telephone, email, fax etc.

In accordance with delegated tasks, organise and manage own workload.

Submit returns on a regular basis.Administration

To effectively use electronic databases and information systems.

To ensure the safe-keeping and confidentiality of patient information, both verbal and written.

To comply with organisational and service policies and procedures

To report all complaints, incidences and accidents immediately to the line manager and document such occurrences in accordance with organisational policy.

To work alongside colleagues to ensure cover is available for planned absences and to provide cover for colleagues during holiday periods and staff sickness

Person Specification

Qualifications

Essential

• NVQ3 or equivalent.
• Care Certificate

Desirable

• Additional relevant healthcare courses eg: basic food hygiene, first aid.

Experience

Essential

• Experience of working in a health care setting

Desirable

• Experience of working with people with long term conditions or older people.
• Experience of working in the community

Specific Skills

Essential

• Practical nursing skills e.g.catheter care, basic observations including temperature, pulse, respiration rate and blood pressure. Insulin and Clexane administration
• Ability to record care accurately and contemporaneously.
• Ability to work without direct supervision and within time constraints
• Valid UK Driving Licence and the use of a vehicle for work purposes and the ability to competently use a 'satnav'.
• Shows empathy and sensitivity to the needs of patients carers and families
• Good communication skills - verbal and written

Information Technology

Essential

• IT literacy including use of Laptops and Mobile

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bromley Healthcare CIC

Address

Central Court

1 Knoll Rise

Bromley

BR6 0JA

United Kingdom

Employer's website

http://www.bromleyhealthcare.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

• To assist the Senior Practice Manager, or to lead, in the overall running of the practice, fulfilling any reasonable task as directed by your practice manager.
• To take responsibility for the management of the practice alongside the Senior Practice manager, including the management of administrative staff and non-clinical management of GPs, nurses and HCA staff.
• To be responsible for compiling all practice rotas and ensuring these are communicated and understood by all staff.
• To assist, or to lead, in matters of HR as directed by the practice manager, including the recruitment process, induction, grievance and disciplinary procedures.
• To be aware of the practices contractual responsibilities and assist the management team in the quality provision of services.
• To be aware of the practices National, Direct and Local enhanced services and take the lead in searching for data and reporting performance to the appropriate NHS personnel.
• To be aware of the practices requirements under the Quality Outcomes Framework (QOF), and assist the Senior Practice Manager in maximising performance.
• To provide support to clinical teams in correctly identifying and targeting patients for assessment and treatment in line with BeCCoR, QOF, and enhanced service targets.
• To provide advice and support for clinical teams and to produce regular reports on the progress of these groups in achieving their targets.
• To assist in the production of information for clinical audit as requested by the clinical teams and the practice manager.
• To provide support and training for current and new staff including IT, the clinical system and ensuring that data quality guidelines are understood and adhered to.
• To act as a contact for staff in relation to issues of IT and liaise with PCT IT support department to resolve any persistent hardware and software issues.
• To attend PCN meetings on behalf of the practice, and feedback information for decisions by the Senior Practice Manager.
• To deliberately build a positive and fair culture amongst the team.

Person Specification

Qualifications

Desirable

• GCSE grade A to C in English and Maths

Experience

Essential

• Experience of leading a team.
• Experience of running an administrative system.

Desirable

• Experience of working in a GP practice.
• Experience of management.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hope Citadel Healthcare CIC

Address

Hill Top Surgery

Fircroft Road

Fitton Hill

Oldham

OL8 2QD

United Kingdom

Employer's website

http://www.hopecitadel.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. Key Responsibilities

a. Strategy & Leadership

Participate in regular clinical supervision in line with NMC and organisational requirements.

Act as a point of contact within the team, appropriately escalating clinical concerns to senior staff.

Work towards achieving service Key Performance Indicators (KPIs) within own role and those of the service.

Contribute to service development by providing feedback and completing delegated actions in a timely manner.

Support the induction of new staff within the ADHD service.

Maintain a solution-focused approach when managing challenges and contribute ideas for service improvement.

Engage in appraisal processes and contribute to personal development plans.

b. Management & Leadership Behaviours

Demonstrate accountability, reliability, and professional conduct in all aspects of practice.

Prioritise workload effectively and seek support when required.

Act as a positive role model within the team in line with NHS and organisational values and behaviours.

c. Governance, Quality & Improvement

Maintain high standards of clinical governance and quality within the ADHD service.

Participate in clinical audits and quality improvement activities as directed.

Complete incident reporting accurately and contribute to shared learning.

Support a culture of continuous improvement and reflective practice.

Work in accordance with organisational policies, NICE guidelines, and statutory regulations.

Recognise and report safeguarding concerns, escalating appropriately in line with policy.

Report incidents in a timely manner.

d. Clinical Practice & Patient Care

Deliver safe, effective, person-centred care to adults accessing the ADHD service.

Participate in MDT discussions, contributing relevant clinical information and linking in with external agencies/services as required.

Undertake clinical observations and support patients from referral through to shared care including the gathering and review of pre-assessment information (e.g., rating scales, structured tools, developmental histories) and physical health parameters under appropriate supervision.

Maintain accurate, timely, and professional clinical records.

Identify when additional investigations or referrals may be required and escalate appropriately, following service policy.

Promote a holistic approach to care, considering physical health, mental health, and social needs.

Work collaboratively with colleagues and external agencies to support coordinated care.

Undertake relevant administrative duties to support the patients journey including the validation of previous diagnoses and review of annual review information.

Participate in complex case discussions and escalate concerns to senior clinicians when required.

Follow service protocols and report any concerns or inconsistencies.

Demonstrate accountability and safe decision-making within scope of practice.

Involve patients in shared decision-making and care planning.

Signpost patients to appropriate services when needs fall outside the service remit.

Support delivery of psychoeducation and group interventions under supervision.

e. Research, Education & External Engagement

Maintain awareness of current evidence-based practice relating to ADHD and mental health.

Apply learning from training and research to clinical practice.

f. Digital & IT

Use clinical systems, email, Microsoft Office, and video consultation platforms effectively.

Accurately input and manage patient data in line with information governance standards.

Support the use of digital tools for pre-assessment information gathering and outcome monitoring.

Engage with online resources to support patient care and information sharing.

g. Professional Development

Maintain NMC registration and meet revalidation requirements.

Engage in Continuing Professional Development (CPD) and reflective practice.

Work within professional scope while developing competence and confidence.

Maintain high standards of documentation in line with NMC and organisational policies.

Demonstrate flexibility to meet service needs, with support from senior staff.

Undertake administrative duties required for patient care delivery.

Adhere to all relevant legislation, including NMC Code, NICE guidance, and safeguarding policies.

Undertake additional duties as appropriate and where required by the service leads.

h. Team & Stakeholder Engagement

Develop effective working relationships within the service, including the MDT and wider organisation.

Communicate clearly, professionally, and respectfully with colleagues and patients.

Participate in team meetings and contribute to a supportive team environment.

Engage in peer support and wellbeing initiatives.

2. Travel Requirements

Regular travel to Quay sites, community venues, partner organisations, and satellite clinics as required.

The postholder must be able to work flexibly across multiple sites as service needs dictate.

Person Specification

Experience

Essential

• Evidence of pre-registration training in mental health nursing
• Willingness to undertake relevant training for specialist service (e.g., ADHD, neurodevelopmental conditions)
• Awareness of NMC Code, NICE guidelines, and evidence-based practice

Desirable

• Training/experience in ADHD or other neurodevelopmental disorders

Values & Behaviours

Essential

• Demonstrates NHS values (compassion, respect, inclusion) and commitment to equality, diversity, and inclusion
• Committed to learning, reflection, CPD, and continuous improvement
• Provides person-centred, compassionate care
• Works independently within scope, seeking support appropriately
• Professional, reliable, accountable, and adaptable to service needs
• Engages in supervision, appraisal, and CPD processes
• Complies with NMC standards and organisational policies
• Interest in neurodevelopmental conditions

Desirable

• Proactive approach to service improvement and team contribution

Other requirements

Essential

• Access to a vehicle for work related travel (depending on geography) and the ability to work flexibly across multiple sites.
• Proficient in electronic patient records, Microsoft Office, and maintaining confidentiality

Qualifications

Essential

• Registered Mental Health Nurse (RMN) with current NMC registration

Desirable

• Training/experience in ADHD or other neurodevelopmental disorders

Knowledge & Skills

Essential

• Experience (including placements) supporting people with mental health needs
• Understanding of mental health conditions, recovery-focused care, risk assessment/management, and safeguarding
• Experience working in MDTs and contributing to care planning
• Ability to complete holistic assessments and monitor mental state/risk
• Developing and implementing person-centred care plans and therapeutic interventions (within scope)
• Competence in clinical documentation, record keeping, and meeting deadlines
• Participation in audits and quality improvement
• Ability to escalate concerns appropriately and support structured assessments
• Strong organisational skills and ability to manage independent and shared workloads
• Effective communication with patients, carers, and professionals, including challenging conversations

Desirable

• Experience in secondary care or specialist services
• Supporting people with ADHD/neurodevelopmental conditions and complex mental health needs
• Knowledge of safeguarding and health & safety requirements
• Managing a supported caseload and working to KPIs/targets
• Engaging diverse or hard-to-reach groups using motivational techniques
• Involvement in audits, quality improvement, and specialist assessments (e.g. ADHD)
• Delivering psychoeducation and brief structured interventions
• Understanding outcome measures and psychometric tools
• Using digital tools (assessment systems, video consultations, data/reporting platforms)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Quay Primary Healthcare CIC

Address

Quay Primary Healthcare CIC

Unit 11 Guardian Point

Guardian Street

Warrington

Cheshire

WA5 1AU

United Kingdom

Employer's website

http://quayhealthcare.org/ (Opens in a new tab)

Job description

Job responsibilities

Professional / Clinical Responsibilities

*Working within a multi-disciplinary team the role includes;

*Providing clinical and professional leadership support to own professional group and linked services within the Stroke Service as required.

*Assessing, prescribing and developing highly specialist nursing for patients with complex stroke needs, using investigative, analytical and clinical reasoning skills. This must be in line with Clinical Guidelines, evidence based research and national Stroke specific frameworks.

*Providing highly specialist nursing assessments and advice.

*Demonstrate dexterity and co-ordination when using specialist equipment and fine tools, advanced sensory skills, manual and mobilising skills.

*Demonstrate skills in dealing with complex biopsychosocial issues to generate appropriate strategies for caseload management.

*Developing and maintaining effective working relationships and communication with other healthcare professionals and statutory/non statutory agencies to provide a seamless, integrated pathway and service to our patient where their needs are well met. Provide clinical expertise and advice to others, including Community therapy teams, Social Services, GPs and other agencies.

*Communicating complex and sensitive information to patients and carers as to their assessment, prognosis and treatment plan. To work frequently with patients and families in complex situations that are emotionally distressing and may cause hostility. This may include completing suicide risk assessments and providing and receiving contentious information.

*Making suitable adjustments to explanations in order to gain understanding, consent and concordance where there are barriers to understanding, such as hearing impairment, mental capacity impairment and other difficulties in comprehension. Ensure informed consent is obtained prior to initiating assessment and interventions.

*To sensitively negotiate patient led goals with the patient, family, carers and MDT in situations where there is potential for conflict, in order to enable the patient to engage in treatment and ensure that patients are involved in the planning and prioritisation of their care plans wherever possible.

*To act as a key-worker for selected patients, leading multi-disciplinary and review meetings, and fulfilling a clinical co-ordinating role for these patients.

*Actively participate in multi-disciplinary/multi-agency meetings as appropriate.

*Being responsible for ensuring workload for self and others, within nursing and the wider team, is planned and prioritised according to service targets and needs. Actively contribute to supervising the workload of the wider team.

*Providing advice and education to patients, relatives and carers to promote and create ownership to ensure a continued consistent approach to patient care.

*Contributing to the requisitioning of supplies and equipment through electronic ordering systems.

*Pro-actively taking part in clinical supervision as per Organisation Policy.

*Remaining accountable for own professional actions as determined by the professional body.

*Providing nursing care which is evidence-based practice, using research methodology.

*Willingness and ability to work across different sites and travel to alternative sites and across the community as required.

Management and Leadership

*Be required to undertake risk assessments, liaise with Occupational Health and act upon the assessments appropriately.

*Planning of leave to ensure adequate staffing levels are maintained across the service.

*To be responsible for ensuring that there are adequate staffing levels and appropriate skill mix of staff to meet the needs of the service on a daily basis. Anticipate and identify staff shortages and relocate staff as appropriate.

*Lead / Chair meetings where appropriate.

*Lead and/or participate in recruitment processes, using the opportunity to skill mix to meet the demands of the service.

*Undertake Personal Development Reviews for other staff members.

*Ensure absence reporting is undertaken as determined by Organisation Policy. Complete absence management meetings with Human Resources representative.

*Represent and promote the specialist nursing profession at clinical leads / operational meetings.

*To deal with initial complaints sensitively, avoiding escalation where possible and contribute to the formal complaints process, as requested by the operational lead and Specialist Services.

*To use advanced clinical reasoning to provide guidance to other staff in order to assist with case management.

*Ensure all clinicians provide comprehensive holistic assessment of patients and re-evaluation of their needs, to determine priorities of care and provide effective management of emotional, psychological and spiritual support.

*To demonstrate expert clinical leadership based on current advances in evidence-based outcomes/research and knowledge.

*To assist professional leads in their development of clinical teams.

*Act as a positive role model and leader.

Financial Responsibilities

*Questioning and challenging decision-making regarding equipment and resources so that the most cost effective solutions are sought and adhered to whilst maintaining clinical integrity.

*Authorised signatory for team budget code which include delegated budgetary responsibility for the therapy element.

Education and professional development

*Devise and deliver or attend in-house training as required to develop the current and future job roles for the service.

*Produce and deliver induction programmes for students and new starters.

*Create and promote a healthy and safe continuous learning environment for all staff in

*Have oversight and accountability for the programme of education for students on clinical placements.

*Provide advice/training and /or supervision to less experienced and staff including the mentoring of existing staff.

*Act as role model by offering support and work shadowing with other professionals in other services.

*To participate in Clinical Governance, Research and Development and Audit activities as required by line manager and MDT colleagues.

Operational Delivery

*To work closely with the Integrated Community service Team Lead and ECCH Specialist Services.

*Work closely with other team leaders and professional leads in other elements of the integrated stroke service to ensure seamless delivery of stroke services and share best practice across the service.

*Be able to interpret organisational data for use within patient, staff and system management whilst adhering to contractual arrangements, local and national, ensuring targets are met.

*To develop and update standard operating procedures, protocols and processes based on the current best practice evidence for both the nursing team and the wider service.

*To create and maintain effective professional relationships with therapists across the Stroke pathway using this to help evaluate our service, implement change and promote our service on a national platform.

Service Development

*Instigate and actively participate with the Operational Lead in the development of the operational strategy.

*Lead the team in continuous service improvement.

*Contribute to working groups within the business unit and organisation.

*Implement policies for the service, proposing changes to these, and advising other external agencies about these changes or developments.

*To actively review current specialist equipment available, keeping up-to-date with clinical and technological advances and to disseminate this specialist knowledge and information to the rest of the physiotherapy team or other appropriate staff.

*All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role.

*To act as a key-worker for selected patients, leading multi-disciplinary and review meetings, and fulfilling a clinical co-ordinating role for these patients.

*Actively participate in multi-disciplinary/multi-agency meetings as appropriate.

*Being responsible for ensuring workload for self and others, within nursing and the wider team, is planned and prioritised according to service targets and needs. Actively contribute to supervising the workload of the wider team.

*Providing advice and education to patients, relatives and carers to promote and create ownership to ensure a continued consistent approach to patient care.

*Contributing to the requisitioning of supplies and equipment through electronic ordering systems.

*Pro-actively taking part in clinical supervision as per Organisation Policy.

*Remaining accountable for own professional actions as determined by the professional body.

*Providing nursing care which is evidence-based practice, using research methodology.

*Willingness and ability to work across different sites and travel to alternative sites and across the community as required.

*Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word 'CARE'. These stand for: Compassion, Action, Respect and Everyone.

*Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.

Person Specification

Qualifications

Essential

• *Current first level NMC registration (adult)
• *Post graduate education to degree level or equivalent relevant to clinical area
• *Teaching and assessing qualification
• *In-depth knowledge in the management of stroke
• *Knowledge of national requirements and directives related to speciality
• *Knowledge of psychological response to long term condition management

Desirable

• *Educated to Masters level or equivalent combination of post graduate/registration, qualification, short courses and experience

Experience

Essential

• *Experience of working in an NHS multi-professional setting dealing appropriately with patient's with Stroke patients
• *Participation in clinical audit and evaluating the outcomes of a service
• *Managing and working autonomously using initiative
• *Working across organisational boundaries
• *Ability to demonstrate working autonomously in developing treatment plans, assessment, discharge planning for patients with complex care needs
• *Experience of supervising others

Desirable

• *Extensive post registration experience with demonstrable recent experience practising to a high level of expertise in Stroke at a specialist level
• *Evidence of influencing and implementing change
• *Community Nursing experience

Additional Criteria

Essential

• SKILLS AND KNOWLEDGE
• *Understanding of the management of patients with Stroke
• *Up to date professional portfolio which will demonstrate reflective practice and evidence of on-going professional development/education
• *Ability to take strategic view for long term service improvements
• *Knowledge of anatomy, physiology and pathology relating to Stroke
• *Knowledge of risk management and health and safety
• *Microsoft packages (Word, Excel, Powerpoint)
• *Able to perform audit and analyse findings
• *Knowledge of accountability and ethics
• *Presentation skills
• *Excellent verbal and written skills
• *Excellent interpersonal skills
• *Empathetic when dealing with emotional situations and giving sensitive information
• *Professional approach
• *Report writing
• *Able to negotiate, lobby and influence and build professional relationships and networks
• *Able to remain calm in difficult situations
• *Analytical skills to be able to interpret diagnostic investigations
• *Organised/methodical
• *Ability to manage conflicting priorities
• PERSONAL ATTRIBUTES
• *Demonstrates understanding of safeguarding issues
• *Can demonstrate an ability to contribute towards a safe environment
• *Able to work reflectively, and work on personal development. Listens to personal comments without becoming defensive.
• *Has a range of mechanisms for dealing with stress, can recognise when to use them and does so
• *Able to meet the required IT skills for the post
• *Willingness and ability to work across different sites and travel to alternative sites and across the community as required.
• *Ability to embrace our Culture, Values and Signature Behaviours:
• (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).

Desirable

• SKILLS AND KNOWLEDGE
• *Knowledge of organisational structures and relationships in health and social care
• *Knowledge of counselling/debriefing techniques
• *Potential to lead a multidisciplinary team
• *Can use visual and technological teaching aids
• *Analytical skills to deal with interpreting complex clinical information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Coast Community Healthcare CIC

Address

Yare House

Morton Peto Road

Great Yarmouth

Norfolk

NR31 0LT

United Kingdom

Employer's website

https://www.ecch.org/ (Opens in a new tab)

Job description

Job responsibilities

Clinical

*To be professionally and legally responsible and accountable for all aspects of your own work including the management of patients in your care.

*To ensure a high standard of clinical care for the patients under your management, and support assistants to do likewise.

*To accept clinical responsibility for a designated caseload of patients, and to organise this efficiently and effectively regarding clinical priorities and use of time.

*To undertake the detailed assessment of patients, some of whom may have complex needs, using investigative and analytical skills.

*To collaboratively work with patients to develop rehabilitation goals.

*To formulate an individualised treatment plan, using clinical reasoning skills and utilising a wide range of skills and treatment options.

*To develop specialised skills in relation to cognition, perception, and upper limb therapy.

*To provide advice to the MDT regarding the management of patients requiring therapy input.

*To provide spontaneous and planned advice, teaching and instruction to relatives, carers, schools, workplace and other professionals, to promote understanding of the aims of Occupational Therapy to ensure a consistent approach to patient care.

*To communicate effectively with patients and carers to maximise rehabilitation potential and to ensure understanding of their stroke. Communication skills of persuasion, motivation, explanation and gaining informed consent will be used with a wide variety of patients. Barriers to effective communication may include loss of hearing, cognitive difficulties, aphasia, pain and fear.

*To assess capacity, gain valid consent and have the ability to work within a legal framework with patients who lack capacity to consent to treatment.

*To help facilitate patients to self-manage their rehabilitation.

*To take responsibility for appropriate delegation of tasks.

*To train, supervise and manage performance of assistant practitioners, therapy assistants and students, with assistance from more senior members of the team. This will include the use of formal appraisal documentation.

*To maintain up-to-date knowledge of the full stroke care pathway.

Professional

*To maintain own clinical professional development (CPD) by keeping abreast of any new trends and developments and incorporate them as necessary into your work.

*To be an active member of the in-service training programme by the attendance and presentation at staff meetings, tutorials, training sessions, external courses and reflective practice.

*To communicate effectively and work collaboratively with medical, nursing and therapy colleagues to ensure delivery of a co-ordinated multidisciplinary service. This will include case conference and medical reports. To provide teaching/training to other members of the multidisciplinary team.

*To participate in the staff appraisal scheme and personal development.

*To undertake the measurement and evaluation of your work and current practices using Evidence Based Practice projects, audit and outcome measures. To make recommendations for and assist with change.

*To demonstrate a sound understanding of Clinical Governance and Risk Management and apply to work situation.

Organisational

*To be responsible for a designated area of work, as agreed with the Team Leader. To plan and organise this efficiently with regard to patient management and use of time.

*To decide priorities for own work, balancing other patient related, professional and service demands.

*To be responsible for ensuring the effective selection and use of all treatment resources.

*To be responsible for equipment used in carrying out clinical duties, and to adhere to departmental policy, including competence to use equipment and to ensure the safe use of equipment by others through teaching, training and supervision of practice including manual handling in accordance with professional guidelines.

*To maintain concise, accurate, comprehensive and up-to-date documentation in a timely manner in line with legal and departmental requirements, including letters and reports as appropriate.

*To be actively involved in the collection of appropriate data and statistics for the use of the department.

*To be aware of the Health and Safety aspects of your work and implement any policies which may be required to improve the safety of your work area, including the prompt recording and reporting of accidents / incidents to senior staff, and ensuring that equipment used is safe.

*To comply with the organisational and departmental policies and procedures and to be involved in the reviewing and updating as appropriate.

*To undertake any other duties that might be considered appropriate by the Band 7 Team Leader and Line manager.

*To deputise for the Band 7 Specialist Occupational Therapist.

*All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role.

*Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word 'CARE'. These stand for: Compassion, Action, Respect and Everyone.

*Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.

Person Specification

Qualifications

Essential

• *Diploma/Degree or equivalent in Occupational Therapy
• *HCPC registration
• *Evidence of relevant post graduate courses/CPD in neurology or rehabilitation

Desirable

• *Membership of relevant specialist group e.g. RCOT SSNP
• *Clinical Educator's course

Experience

Essential

• *Band 5 experience which includes relevant work in variety of settings, community and /or acute within specialities of stroke, neurology and multi-pathology
• *Experience of variety of assessment skills within different clinical areas, including standardised assessments
• *Evidence of involvement in service development, e.g., working on projects

Desirable

• *Worked as a band 6
• *Rehabilitation ward/community experience
• *Cognitive Rehabilitation Training
• *Basic Psychology training
• *Health Coaching/ Motivational interviewing skills
• *Posture, wheelchair and seating assessment

Additional Criteria

Essential

• SKILLS AND EXPERIENCE
• *Ability to act as an autonomous practitioner, organising, prioritising and delegating workload as appropriate
• *Good communication skills, including empathy, motivational and assertiveness skills
• *To be able to work well with others
• *To be able to pass on skills and knowledge and also learn from others
• *Ability to work flexibly across clinical areas and adapt to the needs of the service
• *Problem solving skills
• *Good IT skills
• *Goal setting skills
• *Good time management skills
• *Good listening skills
• *Working knowledge of clinical governance/current topics in the NHS
• *Knowledge of stroke pathology, symptoms, neuroplasticity and risk factors
• PERSONAL ATTRIBUTES
• *Recognises limitations and knows when to ask for help
• *Self-directional learning
• *Forward thinking
• *Able to work under pressure with a positive approach
• *Evidence of interest / motivation to work for East Coast Community Healthcare
• *Willingness to work across different sites and travel to alternative sites and across the community as required.
• *Ability to embrace our Culture, Values and Signature Behaviours:
• (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).

Desirable

• SKILLS AND KNOWLEDGE
• *Relevant clinical courses
• *Knowledge of SystmOne and Microsoft Office, Virtual working platforms
• *Presentation skills
• *Evidence of taking initiative, taking lead role
• *Critical appraisal
• *Supervisory skills
• *Ability to teach / train / coach
• *Student clinical super
• PERSONAL ATTRIBUTES
• *Ability to reflect and evaluate own performance
• *Interest in research and / or audit
• *Experience of change process
• *To be flexible to new ways of working

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Coast Community Healthcare CIC

Address

Yare House

Morton Peto Road

Great Yarmouth

Norfolk

NR31 0LT

United Kingdom

Employer's website

https://www.ecch.org/ (Opens in a new tab)

Job description

Job responsibilities

Manages independent workload within set boundaries and with day-to-day oversight.

SSNAP data administrator works closely with Multidisciplinary clinical stroke teams to manage and secure patient care metrics.

Role will include data extraction and entry from clinical records and service level dashboards.

Deadline management - ensuring all required clinical records are locked and approved prior to strict, quarterly national data locking deadlines. Ensuring data quality and accuracy.

Cross team coordination - Managing patient record transfers between acute hospital stroke units and community rehabilitation teams to prevent duplicate tracking.

Handles complex queries, confidential correspondence and sensitive data.

Maintains Specialised databases of the Sentinel stroke National Audit programme (SSNAP) and service specific dashboards to meet key service indicators.

To raise Quests for any issues relating to KPI breaches, system / process failure, etc.

Assist with regular reviews of processes and procedures.

Attend regular meetings with service leads or team leads as required.

Attend regular team meetings, contributing in a positive manner.

Ensure mandatory training is completed.

Any other duties, which may be required to ensure the efficient running of the service.

All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role.

Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word 'CARE'. These stand for: Compassion, Action, Respect and Everyone. Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.

Person Specification

Qualifications

Essential

• NVQ Level 3 or equivalent (or working towards)

Desirable

• Formal Training in complaints / conflict management or equivalent

Experience

Essential

• Previous experience of dealing with patients in the NHS
• Previous experience of dealing with complaints
• Experience of conflict management

Desirable

• Data extraction and entry from clinical records and service level dashboards
• Previous experience of statistical analysis
• Mixture of secondary care / primary care experience in employment history

Additional Criteria

Essential

• SKILLS & KNOWLEDGE
• Knowledge of and proficient in the use of Microsoft word and Excel
• Excellent IT Skills including email use of internet
• Excellent written and verbal communication skills
• Good organisational skills
• Ability to prioritise work
• Able to adopt a diplomatic approach
• Problem solving
• Aware of data protection and confidentiality
• PERSONAL ATTRIBUTES
• Superb communication and presentation skills. Ability to liaise with colleagues / clinicians / patients and members of public from all levels of the hierarchy in a professional manner
• Self-motivated with the ability to see a job through to completion
• Able to plan and prioritise own workload
• Willingness to adapt personal role
• Excellent planning and organisational skills
• Able to work under pressure and to deadlines
• Able to deal with difficult conversations and conflict management
• Willingness and ability to work across different sites and travel to alternative sites and across the community as required.
• Ability to embrace our Culture, Values and Signature Behaviours:
• (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).

Desirable

• SKILLS & KNOWLEDGE
• Knowledge of the NHS patient information systems
• Presentation skills
• PERSONAL ATTRIBUTES
• Physical / mental capacity to concentrate for long periods
• Physical and mental capacity to deal with frequent interruptions
• Empathetic
• Assertive
• Organised
• Flexible
• Able to work independently as well as within a team
• Able to use own initiative
• Enthusiastic
• Professional
• Discreet

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Coast Community Healthcare CIC

Address

Yare House

Morton Peto Road

Great Yarmouth

Norfolk

NR31 0LT

United Kingdom

Employer's website

https://www.ecch.org/ (Opens in a new tab)

Job description

Job responsibilities

Support collecting data to inform the performance management framework for the service ensuring team members are completing timely and accurate data collection via EMIS. To liaise with the School Nursing Service, with particular reference to vulnerable children, their families and children with special needs. To participate in regular clinical and safeguarding supervision. To attend and participate in team meetings and 1-1 management supervision. To plan and record individual programmes of care for children and families. To assist in the identification of local health needs and ensure the optimum use of resources. Delegate work to Community Nursery Nurses that is within the sphere of competence of the skill mix and assist in training. To participate in an annual appraisal of their work where objectives will be set. To undertake such training as may be required to meet the needs of the service both mandatory and service-specific. To assume responsibility for maintaining own level of professional development and clinical competence. All staff are responsible for identifying areas within their service which do not meet Clinical Governance quality standards. All staff are expected to participate in Clinical Governance actions to achieve Clinical Governance within their service. All clinicians are expected to participate in quality improvement activities including clinical audit programmes.

Person Specification

Training

Essential

• Evidence of Continuing Professional Development
• Experience in delivering educational packages to parents / carers

Desirable

• Practice Assessor qualification

Professional Registration

Essential

• Current NMC registration

Qualifications

Essential

• Degree or Diploma in Nursing or Midwifery
• BSc or PGDip in Specialist Community Public Health Nursing (Health Visiting)

Desirable

• Qualified Nurse Prescriber

Skills

Essential

• Ability to autonomously manage a complex caseload
• Significant, current and relevant clinical skills
• Well developed analysis and judgement skills
• Excellent written and oral communication skills
• Able to work individually and as part of a team
• Able to manage own workload and appropriately prioritise
• Able to prioritise and manage competing demands
• Able to safely delegate to skill mix

Desirable

• Experience in data analysis / assessing service performance in relation to KPIs
• Experience in completing audits

Experience

Essential

• Recent demonstrable postgraduate Nursing experience
• Experience of delivering health promotion and its importance in promoting healthy lifestyles
• High level knowledge of child protection and safeguarding policies and procedures
• Sound knowledge of current issues and legislation relating to children
• Experience of partnership and collaborative working
• Good knowledge and understanding of data protection, IG and confidentiality
• Knowledge of national policies, legislation, NHS agenda etc in relation to 0-19 provision and Health Visiting
• Experience of supervising students and junior staff

Personal qualities

Essential

• Knowledge of our business
• Commitment to our values and behaviours
• Commitment to the 6 C's
• Flexible and proactive approach to meeting service + client's needs
• Demonstrates compassion in practice
• Motivated, enthusiastic and innovative approach to work
• Calm and resilient with the ability to manage challenging situations and/or behaviour
• Car driver with use of car, business class insurance will be required

Information Technology

Essential

• Experience using an electronic patient record system e.g. EMIS
• Ability to use MS Office e.g. Word, Excel, Outlook
• Be aware of and adhere to Information Governance responsibilities relevant to your role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bromley Healthcare CIC

Address

Community Vision children and family centre

Woodbine Grove

Penge

SE20 8UX

United Kingdom

Employer's website

http://www.bromleyhealthcare.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical

• To provide specialist nursing within the stroke survivor pathway consisting of assessment, liaison and treatment of patients following stroke.
• To manage autonomously a significant caseload with supervision from senior staff members.
• To participate in the patient's multi-disciplinary rehabilitation goals ensuring a functional approach to rehabilitation.
• To work within defined specialist department and national protocols/policies for stroke care such as the NICE clinical guidelines and National Service Model for an Integrated Community Stoke Service.
• To also work within the professional code of conduct as outlined by professional bodies.
• To be professionally and legally accountable for all aspects of own work and to ensure that work is within professional standards and clinical guidelines.
• To ensure that patients, families and carers are involved in the planning and prioritisation of their stroke rehabilitation care plans.
• To work collaboratively with other services that may be involved in the care of the patients for instance, social services and the volunteer sector.
• To attend and contribute to relevant multidisciplinary meetings and client reviews as appropriate.
• To demonstrate clinical effectiveness by use of evidence-based practice and outcome measures relevant to stroke, in particular regard to own profession.
• To provide supervision, specialist advice and support to Therapy Assistant Practitioners and students within the team, as well as other members of the Integrated Community Stroke Service, community colleagues and service users.
• To conduct multi-disciplinary initial contact assessments as a member of the Integrated Community Stroke Service.
• To provide emotional support to patients and families including those with complex needs, with support from clinical psychologist and senior colleagues (as available).
• To liaise with and support the wider Integrated Community Stroke Service team on discharge of patients from the service, when agreed objectives have been reached, or treatment is no longer appropriate. This may require planned referral onto other appropriate agencies/services.
• To work in a variety of settings including patient's homes, care homes, and clinics.

Communication

• To use appropriate methods of communication with patients, families, and carers, to maximise rehabilitation and understanding of the condition.
• To communicate effectively and collaboratively with colleagues in health, social and third sector services to ensure delivery of a co-ordinated multi-disciplinary integrated stroke service.
• To provide specialist advice, teaching and instruction to relatives, carers and other professionals.
• To communicate complex information to patients, families, carers, other professionals, and other members of the multi-disciplinary team involved in the treatment of the patient.
• To gain valid informed consent and work within a legal framework with patients who lack the capacity to consent to treatment and to contribute to capacity assessment with support from senior colleagues.

Management & Service Development

• Interpret clinical guidelines and adapt local service needs based on specialist knowledge.
• To communicate to professional lead and team leader on issues of service delivery including shortfalls, potential risks and service pressures.
• To use specialist clinical reasoning to provide guidance to Therapy Assistant Practitioner staff and staff members of other professions, to assist in case management.
• To act as a stroke specialist nursing resource and provide advice and support to other members of the stroke team, service users, community colleagues and professionals from external agencies.
• To assume delegated tasks as requested by professional leads and service managers related to team management and service development.
• To work collaboratively with colleagues across the Integrated Community Stroke Service and support professional leads to improve patient care and share best practice across the service.

Leadership

• To represent ECCH with regards to stroke care.
• To act as a positive role model.
• Support Therapy Assistant Practitioner staff members in providing comprehensive holistic assessment of patients and re-evaluation of their needs, to determine priorities of care and provide effective management of emotional, psychological and spiritual support.

Education, Training and Supervision

• To continue to develop competencies through reflective practices, clinical supervision and performance reviews.
• To assist in the development of specific Evidence Based Competencies in collaboration with professional lead, other members of the Integrated Stroke Services as well as external agencies.
• Work collaboratively with other peers in the other elements of the integrated stroke service to identify training needs and contribute to an across service training program for staff.
• To provide regular specialist training on a range of topics to service users, doctors, nurses, therapists, students and care staff.
• To attend relevant training and development to maintain and develop skills and knowledge required of a specialist nursing working in stroke.
• Provide clinical placement supervision to students within own profession.
• Act as a role model by offering support and work shadowing to other professionals, Therapy Assistant Practitioner colleagues and students.
• To conduct professional development reviews of Therapy Assistant Practitioner team members.

Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word 'CARE'. These stand for: Compassion, Action, Respect and Everyone.

Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture.

Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.

Person Specification

Qualifications

Essential

• Current first level NMC registration (adult)
• Post graduate education to degree level or equivalent relevant to clinical area
• Teaching and assessing qualification

Desirable

• Educated to Masters level or equivalent combination of postgraduate / registration, qualification and short courses

Experience

Essential

• Evidence of post registration experience at band 5
• Working in an NHS multi-professional setting
• Managing and working autonomously using initiative
• Supervising others

Desirable

• Community Nursing
• Participation in clinical audit and evaluating the outcomes of a service
• Previous experience working in stroke rehabilitation

Additional Criteria

Essential

• SKILLS & KNOWLEDGE
• Ability to lead and manage a team
• Ability to organise a workload and to delegate and prioritise
• Good knowledge of health and safety, risk management and safeguarding
• Computer literate
• Effective written and verbal communication skills
• Up to date professional portfolio which will demonstrate reflective practice and evidence of on-going professional development/education
• PERSONAL ATTRIBUTES
• Willingness and ability to work across different sites and travel to alternative sites and across the community as required.
• Ability to embrace our Culture, Values and Signature Behaviours: (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).

Desirable

• SKILLS & KNOWLEDGE
• Knowledge of organisational structures and relationships in health and social care
• Knowledge in the management of stroke
• Knowledge of national requirements and directives related to speciality
• Understanding of the management of patients with stroke

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Coast Community Healthcare CIC

Address

Yare House

Morton Peto Road

Great Yarmouth

Norfolk

NR31 0LT

United Kingdom

Employer's website

https://www.ecch.org/ (Opens in a new tab)

Job description

Job responsibilities

Clinical

*To work without direct supervision, but under the direction of the qualified staff in the performance of specific tasks for an individual or group of patients, as part of their treatment and rehabilitation programmes. Duties may include:

-Implementation of treatment plans

-Positioning advice and care

-Assessing performance of activities of daily living

-Teaching use of walking aids

-Carrying own caseload of non-complex patients

-Discharging patients

-Delivery and simple fitting of equipment

-Direct assistance to qualified staff with more complex patients

-Liaison with usual place of residence regarding pre-morbid mobility

-Demonstrating tasks / exercises to carers / family

-Access home assessment

-Communicating with patients / relatives and Colleagues

*To be involved in the induction, training, development and supervision of students and Therapy and Rehabilitation Assistants.

*Be aware of the entire Stroke Care Pathway, including hyper acute / acute / rehab phases and the implications of this on standards of therapy care.

*To write treatment notes in a concise, accurate, and timely manner in line with departmental standards. These notes do not require qualified staff countersignature.

*To be aware at all times of the needs of patients during illness or disability and to promote and encourage independence and restoration of function.

*To undertake any non-clinical / clerical duties as necessary. This may include maintain stock levels, filing, dealing with telephone calls, cleaning, booking appointments.

*To be actively involved in the communication of information regarding patients' conditions and any other useful information to the physiotherapist / occupational therapist and other members of the multidisciplinary team.

*To communicate effectively with patients and carers. Communication skills to encourage motivation and explanation will be needed. Barriers to communication may include loss of hearing, altered perception, pain and language disorders associated with stroke.

*To be involved in the delivery, collection, cleaning and maintenance of therapy equipment.

Organisational

*To attend organised statutory training sessions, including annual fire lectures, cardiac resuscitation lectures and any in-service training.

*To work in accordance with the relevant Nursing, Physiotherapy, Occupational Therapy and Speech and Language Codes of Conduct.

*To be aware of and comply with the organisation departmental policies and procedures.

*To be aware of the Health and Safety aspects of your work and abide by policies including the prompt recording and documentation of incidents and accidents.

*Any other duties that may be considered appropriate by the qualified staff and Line manager.

*All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role.

*Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word 'CARE'. These stand for: Compassion, Action, Respect and Everyone.

*Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.

Person Specification

Qualifications

Essential

• *Foundation Degree, NVQ III in Health / Social Care or Equivalent
• *Basic numeracy / literacy skills -- minimum Level 2 or Grade C at GCSE

Desirable

• *Care Certificate
• *Evidence of relevant training / courses (CPD)

Experience

Essential

• *Previous experience of working with people in health or social care setting

Desirable

• *Experience of working as a Rehabilitation Assistant
• *Working in a community setting

Additional Criteria

Essential

• SKILLS AND KNOWLEDGE
• *Clear understanding of therapy role
• *Understands the health system
• *Understands the concepts of therapy and the enabling approach
• *Problem solving skills
• *Demonstrates good inter-personal skills
• *Good verbal and written communication skills
• *Basic IT skills
• *Able to work independently and as a team worker
• *Able to use own initiative
• PERSONAL ATTRIBUTES
• *Energetic and motivated
• *Flexible
• *Confident
• *Adaptable
• *Able to recognise self-limitations
• *Current driving licence for community work involved
• *Physically fit for manual handling of patients and equipment
• *Willingness and ability to work across different sites and travel to alternative sites and across the community as required
• *Ability to embrace our Culture, Values and Signature Behaviours:
• (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).

Desirable

• SKILLS AND KNOWLEDGE
• *Basic training days in stroke or rehabilitation
• *Basic supervisory skills, e.g. delegation, co-ordination of tasks for a group
• *Negotiation skills
• *Creative Skills
• * Therapeutic or rehabilitation skills
• PERSONAL ATTRIBUTES
• *Life experience
• *Motivation for this role / location

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Coast Community Healthcare CIC

Address

Yare House

Morton Peto Road

Great Yarmouth

Norfolk

NR31 0LT

United Kingdom

Employer's website

https://www.ecch.org/ (Opens in a new tab)

Job description

Job responsibilities

Clinical

• To be professionally and legally responsible and accountable for all aspects of your own work including the management of patients in your care.
• To ensure a high standard of clinical care for the patients under your management, and support assistants to do likewise.
• To accept clinical responsibility for a designated caseload of patients, and to organise this efficiently and effectively regarding clinical priorities and use of time.
• To undertake the detailed assessment of patients, some of whom may have complex needs, using investigative and analytical skills.
• To collaboratively work with patients to develop rehabilitation goals.
• To formulate an individualised treatment plan, using clinical reasoning skills and utilising a wide range of skills and treatment options.
• To provide spontaneous and planned advise, teaching and instruction to relatives, carers and other professionals, to promote understanding of the aims of physiotherapy and to ensure a consistent approach to patient care.
• To develop and deliver, with appropriate training, some core generic skills essential to the Integrated Community Stroke Service Team.
• To provide advice to the MDT regarding the management of patients requiring therapy input.
• To provide spontaneous and planned advice, teaching and instruction to relatives, carers, schools, workplaces and other professionals, to promote understanding of the aims of Physiotherapy to ensure a consistent approach to patient care.
• To communicate effectively with patients and carers to maximise rehabilitation potential and to ensure understanding of condition. Communication skills of persuasion, motivation, explanation and gaining informed consent will be used with a wide variety of patients. Barriers to effective communication may include loss of hearing, cognitive difficulties, aphasia, pain and fear.
• To assess capacity, gain valid consent and have the ability to work within a legal framework with patients who lack capacity to consent to treatment.
• To help facilitate patients to self-manage their rehabilitation.
• To take responsibility for appropriate delegation of tasks.
• To train, supervise and manage performance of assistant practitioners, therapy assistants and students, with assistance from more senior members of the team. This will include the use of formal appraisal documentation.
• To maintain up-to-date knowledge of the full stroke care pathway.

Professional

• To maintain own clinical professional development (CPD) by keeping abreast of any new trends and developments and incorporate them as necessary into your work.
• To be an active member of the in-service training programme by the attendance and presentation at staff meetings, tutorials, training sessions, external courses and reflective practice.
• To communicate effectively and work collaboratively with medical, nursing and therapy colleagues to ensure delivery of a co-ordinated multidisciplinary service. This will include case conference and medical reports. To provide teaching/training to other members of the multidisciplinary team.
• To participate in the staff appraisal scheme and personal development.
• To undertake the measurement and evaluation of your work and current practices using Evidence Based Practice projects, audit and outcome measures. To make recommendations for and assist with change.

Organisational

• To be responsible for a designated area of work, as agreed with the Team Leader. To plan and organise this efficiently with regard to patient management and use of time.
• To decide priorities for own work, balancing other patient related, professional and service demands.
• To be responsible for ensuring the effective selection and use of all treatment resources.
• To be responsible for equipment used in carrying out clinical duties, and to adhere to departmental policy, including competence to use equipment and to ensure the safe use of equipment by others through teaching, training and supervision of practice including manual handling in accordance with professional guidelines.
• To maintain concise, accurate, comprehensive and up-to-date documentation in a timely manner in line with legal and departmental requirements, including letters and reports as appropriate.
• To be actively involved in the collection of appropriate data and statistics for the use of the department.
• To be aware of the Health and Safety aspects of your work and implement any policies which may be required to improve the safety of your work area, including the prompt recording and reporting of accidents / incidents to senior staff, and ensuring that equipment used is safe.
• To comply with the organisational and departmental policies and procedures and to be involved in the reviewing and updating as appropriate.
• To undertake any other duties that might be considered appropriate by the Band 7 Team Leader and Line manager.
• To deputise for the Band 7 Physiotherapist.

All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role.

Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word 'CARE'. These stand for: Compassion, Action, Respect and Everyone.

Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.

Person Specification

Qualifications

Essential

• Diploma/Degree or equivalent in Physiotherapy
• HCPC registration
• Evidence of relevant post graduate courses/CPD in neurology or rehabilitation

Desirable

• Membership of relevant specialist group e.g. CSP special interest group
• Clinical Educator's course

Experience

Essential

• Band 5 experience which includes relevant work in variety of settings, community and /or acute within specialities of stroke, neurology and multi-pathology
• Experience of variety of assessment skills within different clinical areas, including standardised assessments
• Evidence of involvement in service development, e.g., working on projects
• Awareness of the stroke patient pathway

Desirable

• Rehabilitation ward/community experience
• Outpatients for general musculoskeletal assessment skills.
• Bobath Training
• Attendance to neurological rehabilitation / movement courses
• Basic Psychology training
• Health Coaching/ Motivational interviewing skills

Additional Criteria

Essential

• SKILLS & KNOWLEDGE
• Ability to act as an autonomous practitioner, organising, prioritising and delegating workload as appropriate
• Good communication skills, including empathy, motivational and assertiveness skills
• To be able to work well with others
• To be able to pass on skills and knowledge and also learn from others
• Ability to work flexibly across clinical areas and adapt to the needs of the service
• Problem solving skills
• Good IT skills
• Goal setting skills
• Good time management skills
• Good listening skills
• Working knowledge of clinical governance/current topics in the NHS
• Knowledge of stroke pathology, symptoms, neuroplasticity and risk factors
• PERSONAL ATTRIBUTES
• Recognises limitations and knows when to ask for help
• Self-directional learning
• Forward thinking
• Able to work under pressure with a positive approach
• Evidence of interest / motivation to work for East Coast Community Healthcare
• Willingness to work across different sites and travel to alternative sites and across the community as required.
• Ability to embrace our Culture, Values and Signature Behaviours:
• (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).

Desirable

• SKILLS & KNOWLEDGE
• Relevant clinical courses
• Knowledge of SystmOne and Microsoft Office, Virtual working platforms
• Presentation skills
• Evidence of taking initiative, taking lead role
• Critical appraisal
• Supervisory skills
• Ability to teach / train / coach
• Student clinical supervision skills
• PERSONAL ATTRIBUTES
• Ability to reflect and evaluate own performance
• Interest in research and / or audit
• Experience of change process
• To be flexible to new ways of working

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Coast Community Healthcare CIC

Address

Yare House

Morton Peto Road

Great Yarmouth

Norfolk

NR31 0LT

United Kingdom

Employer's website

https://www.ecch.org/ (Opens in a new tab)

Job description

Job responsibilities

The Pharmacy Technician is an integral member of the general practice team, working within professional boundaries across practices within the PCN. The role operates under the supervision of the PCN Clinical Pharmacists to support the safe, accurate and timely use of prescribed medicines.

The postholder will provide technical and clinical support to Clinical Pharmacists and clinicians with the practices, including responding to medication-related queries, undertaking medicines reconciliation following care transitions and supporting prescribing safety through audits and data presentation. The role may also involve patient-facing work, including the delivery of technician-led clinics where appropriate.

Pharmacy Technicians play a key role within the PCNs multidisciplinary team, contributing across clinical, technical, and administrative functions to support effective medicines optimisation and improve patient outcomes.

Person Specification

Qualifications

Essential

• Educated to GCSE Mathematics and English Grade C or above level or equivalent NVQ level 3 in pharmacy services or equivalent. Registration with the General Pharmaceutical Council GPhC Evidence of Continued Professional Development Excellent time management skills Excellent communication skills, demonstrating clear and polite verbal skills Adaptable and quick to make relationships with new teams Flexible and cooperative Ability to identify risk and escalate appropriately Ability to maintain confidentiality Evidence of working autonomously or as part of a team Holds a full driving licence with access to a vehicle to enable travel across the PCN area and Wakefield District Disclosure Barring Service DBS check

Desirable

• Completion of CPPE primary care educational pathway. Experience working in a primary care setting / PCN Knowledge of General Practice repeat prescribing systems Use of SystmOne

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Conexus Healthcare CIC

Address

Henry Moore Surgery

26 Smawthorne Lane

Castleford

West Yorkshire

WF104EN

United Kingdom

Employer's website

https://conexus-healthcare.org/ (Opens in a new tab)

Job description

Job responsibilities

Scope of the Role

Act as the primary point of contact for patients presenting with musculoskeletal conditions within primary care, providing expert assessment, diagnosis and management of a wide range of presentations, including complex and undifferentiated conditions.

Deliver advanced clinical decision-making to support timely access to appropriate treatment, investigations and onward referral where required.

Facilitate effective communication and coordination across primary, community, acute, specialist and social care services to ensure seamless patient pathways.

Provide clinical leadership and management duties to support the development and delivery of high-quality MSK services across Primary Care Networks (PCNs).

Promote understanding and demonstrate the value and impact of the FCP model on patient outcomes, service delivery and referral patterns.

Develop and maintain effective working relationships with healthcare providers, partner organisations, local authorities, voluntary sector organisations and patient groups.

Contribute to service development, quality improvement, audit, research and evaluation activities to support evidence-based practice and continuous improvement.

Monitor, evaluate and communicate service outcomes and performance measures to stakeholders and senior management teams.

Clinical Responsibilities

Provide expert first-contact assessment, diagnosis and management for patients presenting with musculoskeletal symptoms and conditions.

Utilise advanced clinical reasoning and assessment skills to manage patients with complex MSK presentations, multiple comorbidities, persistent pain and associated psychosocial factors.

Independently determine appropriate investigations, including diagnostic imaging and pathology tests, and interpret results to support clinical decision-making.

Manage a clinical caseload autonomously, maintaining accountability for all clinical decisions and interventions.

Identify and appropriately manage red flags, serious pathology and non-MSK conditions, ensuring effective safety-netting and escalation where required.

Refer patients appropriately to specialist services, including orthopaedics, rheumatology, neurology, pain services, rehabilitation services and other healthcare professionals.

Support patients to self-manage their conditions through education, rehabilitation and referral to community-based support services, including social prescribing opportunities.

Undertake advanced clinical interventions within scope of practice and competency, which may include non-medical prescribing and injection therapy where appropriately qualified.

Service Leadership, Professional Practice and Consultancy

Provide clinical leadership for the development and delivery of FCP and MSK services across the PCN.

Contribute to the strategic development, implementation and review of MSK pathways, referral guidance and models of care.

Promote integrated multidisciplinary working across primary, community and secondary care services.

Lead or contribute to service improvement initiatives that enhance patient outcomes, productivity and service efficiency.

Support the development and implementation of policies, procedures and governance frameworks that promote quality, safety and effective risk management.

Monitor service performance against agreed objectives, standards and KPIs, identifying opportunities for improvement where required.

Represent the FCP service at internal and external meetings, professional forums and system-wide initiatives.

Participate in the investigation and management of incidents, complaints and clinical governance matters as required.

Education and Workforce Development

Provide education, training and specialist advice to GPs, primary care professionals and multidisciplinary colleagues to support effective MSK assessment, referral and management.

Contribute to clinical supervision, mentorship and professional development of FCPs and other healthcare professionals.

Maintain and demonstrate advanced clinical competence through continuing professional development and lifelong learning.

Support workforce development initiatives by identifying skills gaps and contributing to workforce planning across the PCN and wider MSK workforce.

Communication and Partnership Working

Act as an ambassador for the FCP service, promoting the role and its benefits across primary care and wider healthcare systems.

Communicate highly complex and sensitive clinical information effectively with patients, carers and multidisciplinary teams.

Develop and maintain productive relationships with clinicians, managers, commissioners and partner organisations to support integrated service delivery.

Influence and support service development through effective stakeholder engagement, negotiation and change management.

Contribute to the dissemination of service improvements, clinical outcomes and best practice across local, regional and national networks.

Person Specification

Skills, Knowledge & Competencies

Essential

• Excellent written communication skills.
• Excellent IT skills in Microsoft Office applications.
• Able to work with and influence other grades of staff and professions Ability to use own initiative.
• Excellent organisational skills.
• Ability to work as part of a team.
• Ability to prioritise workload, work accurately under pressure, and meet deadlines.
• Ability to problem solve and think laterally.
• Good all-round clinical knowledge and practical clinical skills.
• Knowledge of national guidance .
• Demonstrated commitment to CPD.
• Strict adherence to patient confidentiality legislation.
• Responds well to constructive feedback.
• Empathetic & sensitive to patients & members of staff.
• Deals with patients & staff with honesty & integrity.
• Ability to work flexibly and reliably.
• Ability to travel to study days/other work locations using own or public transport.

Desirable

• Ability to develop services in designated area.
• Teaching and tutoring skills.
• Ability to affect and manage change with an ability to motivate others.
• Team building skills.
• Ability to manage time, people, and resources to deliver outcomes.
• Identifies and manages risk.

Qualifications

Essential

• HCPC Registration
• Completion of an appropriate level 7 MSc in Advanced Clinical or Physiotherapy Practice or equivalent.

Desirable

• M-Level leadership module.
• Completion of M-level post-graduate non-medical prescribing course.
• Completion of M-level post-graduate Injection Therapy course.

Experience

Essential

• Evidence of working in an Advanced practice role, or in an experienced senior role, working towards an Advanced Practice role, as a First Contact Practitioner, or in other MSK or Orthopaedic services.
• Evidence of managing patients with acute, chronic and complex MSK presentations holistically, with acknowledgement of comorbidities, medical health, mental health, pharmacological management and social environment.
• Evidence of an extensive role in the clinical education and supervision of less experienced staff, students, and assistants, including conducting appraisals
• Experience of and direct involvement in redesign within a service.
• Experience in delivering training and supervising others.
• Audit and/or practice research experience
• Experience of collaborative working in multidisciplinary settings.
• Experience of working through change in the workplace and recognition of the impact of change on behaviours and processes.

Desirable

• Project management
• Experience of policy, guideline, and service development
• Risk management
• Staff management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Quay Primary Healthcare CIC

Address

Unit 12 Guardian Point

Guardian Street

Warrington

WA5 1AU

United Kingdom

Employer's website

http://quayhealthcare.org/ (Opens in a new tab)

Job description

Job responsibilities

JOB PURPOSE:

The role of Clinical Coder will be to triage all incoming clinical documents and letters, adding the appropriate codes to the patients record in the clinical system, and then determining whether they should be forwarded to the GP or another member of the Practice team to action.

The post holder will play a significant and important role in reducing the administrative workload for GPs.

The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

PRIMARY DUTIES AND AREAS OF RESPONSIBILITIES

- Downloading of electronic documents into the patients records in the clinical system

- Accurately coding the abovementioned documents, including diagnostic test results, follow up, etc.

- Undertaking triage to determine which documents need to be passed to a GP or other healthcare professional where their input is required

- Send tasks, as appropriate, to GPs and other healthcare professionals via the clinical system

- For paper documents which have been scanned, access these via the tasks that have been sent to the GP Assistant. Undertake the coding and triaging as outlined above for electronic documents

- Liaise and communicate, as appropriate, with other colleagues in the Practice, for example Secretaries, administrative staff by way of tasks sent from the clinical system

- Monitor the number of outstanding electronic documents and tasks, ensuring that these are actioned in a timely manner. Liaise with the Line Manager if there are any capacity issues in dealing with these so that support, as required, can be provided

- Aim to clear all electronic documents and tasks within one working day

- Participate in monthly audits

- Partake in practice meetings

- Liaise with outside organisations, such as hospitals/NHS111/Out of Hours provider, as

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths

Desirable

• Experience of working in a GP Practice
• Previous snomed coding experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hope Citadel Healthcare CIC

Address

Kirkholt Medical Practice

The strand

Kirkholt

OL11 2JG

United Kingdom

Employer's website

http://www.hopecitadel.org.uk/ (Opens in a new tab)