Job description

Job responsibilities

To maintain patients personal hygiene and appearance.

To assist with eating and drinking.

To assist with toileting and with (access to) toilet facilities.

To help to make patients as comfortable as possible.

To help patients to make the best of whatever time they have left, in whatever way they can.

To support patients, and their relatives, as they approach end of life.

To inform registered nurses of any significant changes in patients conditions.

To signpost patients and relatives to other appropriate hospice services.

Assist registered nursing staff in aspects of technical care and record keeping, e.g. taking and recording vital signs i.e. temperature, pulse, and respiration, urine testing and obtaining specimens.

Exchange factual information with, and offer support as appropriate to patients, their families and carers and professional colleagues.

Maintain accurate and timely paper and electronic records of patient care delivered in accordance with guidance and training provided.

Ensure that confidentiality of information is maintained at all times.

Assist with care after death.

Assist with clinical procedures following appropriate training.

Be aware of the health, safety and wellbeing of self, staff, patients and all others on hospice property and comply with the St Giles Hospice Health and Safety Policy.

Utilise educational opportunities to facilitate learning in the clinical environment. Participate in education and training activities as required.

Be aware of, and comply with all manner of St Giles Hospice policies, procedures, protocols and guidelines alongside observing a personal duty of care when using equipment or handling patients valuables.

Undertake other duties as may be required, and which are consistent with the responsibilities of the post.

Learn new skills associated with the role.

Co-operate with, and communicate clearly and professionally, any changes that may affect patient care to the nurse in charge of the Inpatient Unit, or to the nurse in charge via another registered nurse.

Work with and support voluntary staff in the provision of care as directed.

Supervise, where appropriate, less experienced Healthcare Assistants.

Just so you know:

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role, this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit https://www.stgileshospice.com/privacy-policy/

Person Specification

Experience

Essential

• Good standard of education
• Experience in a healthcare setting

Desirable

• Experience in palliative care or oncology
• Some understanding of caring for patients in a palliative care environment

Skills

Essential

• Excellent communication and interpersonal skills
• IT Literate
• Compassionate
• Ability to be confidential

Other requirements

Essential

• Valid driving licence
• Eligibility to work in the UK
• Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Qualifications

Essential

• Willingness to undertake study if required

Desirable

• Level 2 qualification in Health and Social Care

Personal Attributes

Essential

• Empathetic
• Team player
• Able to work under pressure
• Collaborative
• Ambassador for St Giles Hospice

Values

Essential

• Exhibits our hospice values and behaviours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Giles Hospice

Address

Fisherwick Road

Whittington

Lichfield

Staffordshire

WS14 9LH

United Kingdom

Employer's website

https://www.stgileshospice.com/ (Opens in a new tab)

Job description

Job responsibilities

KEY DUTIES / RESPONSIBLITIES

To ensure implementation of the services Health Equity Action Plan in collaboration with senior leadership team of LMWS.

To support, motivate, develop and coach staff who have a focus of Health Equity within their role across the service.

To ensure the service has robust arrangements in place to capture, analyse and act on equality monitoring data to inform service improvements and employment best practice.

To produce monthly dashboard reports and quarterly impact reports on equality monitoring and workforce data, suggestions recommendations and lessons learnt.

To write and present annual diversity audit reports covering workforce and service delivery.

Where needed, Chair and support working/sub/task & finish groups as directed by the leadership team.

To work closely with the Head of Health Equity, service managers and their teams to ensure consistency of approach and be one point of contact for expert advice including the delivery of briefing sessions.

To draft relevant policies, procedures and support the development of strategies as directed by the LMWS leadership team.

To draft and present performance reports to the leadership team on work related to health equity.

To work in partnership with HR and Strategic Delivery/Operational Delivery colleagues to inform and support inclusive staff recruitment, retention and development strategies.

To deliver and facilitate learning and training sessions as directed by the LMWS Leadership team.

To deliver induction seminars to the LMWS workforce outlining the Health Equity within LMWS.

To lead on specified projects/development work as directed by the LMWS leadership team and have knowledge and understanding of other health equity projects.

To support the service to facilitate service user consultation and involvement activities with support from the coproduction team.

To develop links, relationships and alliances with organisations in the city representing protected characteristic groups and diverse communities.

To represent the service on local, regional and national equality/diversity/health equity networks/forums.

To keep up to date and share knowledge around current legislative, public policy and best practice advice and guidance on equality, diversity and inclusion matters.

To share best practice and learning with the LMWS senior leadership team e.g. case studies.

MANAGING STAFF

To provide operational day to day management support to staff, assisting them to develop and fulfil the needs of their roles.

To support and participate in the recruitment, selection and induction of Touchstone employees as appropriate.

SERVICE DEVELOPMENT

To maintain an up-to-date knowledge of equality, diversity, inclusion and to apply this knowledge to the needs of the LMWS service.

To support development of a cohesive service team that meets the needs of theLMWS service and its partners.

FINANCE

To support and manage delegated budgets and ensure all purchasing is undertaken in accordance with Touchstones and LMWSs expectations.

GENERAL

To actively promote and provide information about the LMWS service and equal opportunities best practice to other Touchstone services and to people/agencies with an interest in the work of the LMWS.

To be inducted, line managed, performance managed and appraised in line with the organisations HR policies and procedures.

To be responsible for personal learning and development where appropriate and undertake training, both mandatory and optional, to increase knowledge, skills and awareness.

To provide monitoring information and reports as part of funding and organisational requirements and for the Board of Trustees as requested by Touchstone management.

To operate within the values, aims, policies and practices of Touchstone at all times and to be committed to and promote the organisations equal opportunities and anti-discriminatory policies.

To keep the Head of Health Equity informed of serious incidents, safeguardingissues, health & safety concerns, financial issues, service user and staff welfareissues.

To be aware of and employ the general practices of organisational Safeguarding, Health and Safety and Security policies and ensure these are adhered to at all times.

To ensure that appropriate monitoring and evaluation systems are set up andmaintained. This includes the development of new record keeping systems, analysing information and compiling reports based on qualitative and quantitative monitoring and evaluation data as required by commissioners and Touchstone.

To support on the development and maintenance of links with public and voluntarysector partners.

To always work as part of a team. This includes working with other staff,attending team and staff meetings and developing a teamwork approach to allaspects of the work.

To be aware of and apply the principles of Trauma Informed Practice.

To participate and be included in Touchstones Manager on Call rota.

To be an information asset owner ensuring information is dealt with in accordance with information governance, data protection and GDPR e.g. including carrying out data protection impact assessments, data flow, service records of process activity. Also to prepare information in accordance with data subject access requests.

To ensure that staff attend mandatory training on information governance, data protection and GDPR and Policies are adhered eg Confidentiality, Communications, Internet, Email and Telecommunications and steps are taken to ensure that confidential information is secure e.g. service user data.

To ensure information is dealt with in accordance with Touchstones policiesaround GDPR, Confidentiality, Communications, Internet, Email andTelecommunications and steps are taken to ensure that confidential information is secure e.g. volunteer and service user data.

To ensure that Data Protection, Health & Safety, Complaints Handling and Corporate Governance requirements are met.

To undertake out of hours and weekend work as required by the service.

To undertake any other duties as directed by the Head of Health Equity, in line with the responsibilities of this post.

Person Specification

Equal Opportunities

Essential

• Must be able to recognise discrimination in its many forms and be willing to put into practice Touchstones Equality Policies.
• Must demonstrate sensitivity to the needs of marginalised groups in the planning and delivery of services.
• A commitment to provide high quality services to the diverse communities of Leeds.

Experience

Essential

• Considerable experience of leading or supporting on equality, diversity and inclusion in services/organisations with positive outcomes.
• Effectively working in a Social and Health Care or Public/Charity sector setting.
• Successful leadership record in the area of equality/ diversity/inclusion.
• Successful management, leadership and motivation of colleagues, staff and others to meet individual, service and organisational objectives.
• Positively engaging people with equality, diversity and inclusion and supporting positive change in services/organisations.
• Track record of successfully working closely with senior leaders and decision makers.
• Effectively producing and presenting reports/ information to senior management teams/boards.
• Experience of analysing complex data and intelligence and presenting this information in a clear and concise manner.
• Facilitating and delivering training and management briefings.
• Working within multi-partnership projects/services.
• Successfully planning and delivering services to marginalised or protected characteristics groups.
• Working in way that supports coproduction and the service user voice.

Desirable

• Experience of working in mental health service.
• Project Management experience.

Qualifications

Essential

• NVQ Level 5 in Management or equivalent management qualification or equivalent experience.

Skills

Essential

• Excellent written and communication skills.
• Successfully leading, managing and motivating staff to meet targets and service priorities.
• Effectively analyse, draft and present information including data to senior managers/decision makers.
• Efficiently work under pressure, prioritise own workload and meet timescales.
• To effectively work in collaboration with external partners, commissioners and contractors.
• Positively influence key stakeholders and decision makers.
• Successfully embed/mainstream equality & diversity into service delivery.
• Good IT skills eg Microsoft Office, spreadsheets, Microsoft word and Outlook, Teams.

Desirable

• Conflict Management
• Effectively manage budgets and resources

Knowledge

Essential

• Expert knowledge around equality legislation, anti-discrimination practice and strategies to deliver equality of outcome.
• Knowledge of co-production and peer support in service delivery.
• A strong understanding of the current issues within health and social care with a particular knowledge around Mental Health services.
• Understanding of the causes of and solutions to Health Inequalities.
• Awareness of barriers which marginalised groups encounter when attempting to access services.
• Working knowledge of HR practice and linkages to equality and diversity.
• NHS Accessible Information Standard

Desirable

• Knowledge of Talking Therapies e.g. CBT.

Attitudes and Disposition

Essential

• Commitment to Touchstones aims and values
• Commitment to respecting diversity and anti-discriminatory/anti-oppressive practices
• A commitment to applying the principles of Trauma Informed Practice
• Commitment to personal responsibility and promoting this with other people.
• Commitment to personal development, learning and reflective practice.
• Open to change in line with the needs of the service/organisation, and ability to work flexibly
• A commitment to working collaboratively with everyone, regardless of their professional status
• Willingness to be managed and supervised.
• Recognises the need for, and can demonstrate the ability to keep confidences (within the policy of the organisation).
• Resilient and highly motivated in a challenging and fast paced work environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Touchstone

Address

Touchstone LMWS

179 - 181 Haslewood Drive

Leeds

LS9 7RE

United Kingdom

Employer's website

https://touchstonesupport.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Delivery of goods to wards and departments, wherever possible on day of receipt, carry out the unpacking of trolleys/pallets in a safe manner in a suitable location.

Full training will be offered to successful candidate.

Core hours 7.5 hours per day Mon-Fri

Establish and maintain good working relationships with Trust-based colleagues.

Carry out post duties in accordance with the Trust policies.

Person Specification

Education and qualifications

Essential

• General standard of education

Desirable

• Maths and English GCSE

Knowledge

Essential

• Email
• Basic IT skills
• Working knowledge of Oracle/Integra or willingness to learn

Experience

Essential

• Experience of working in a customer focused environment.

Desirable

• Experience of working within the NHS and an understanding of current issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

West Hertfordshire Teaching Hospitals NHS Trust

Address

Princess Alexandra Hospital

Hamstel Road

Harlow

CM20 1QX

United Kingdom

Employer's website

http://www.westhertshospitals.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

Person Specification

Experience

Essential

• NHS experience
• IT experience

Desirable

• Admin/Organisational Skills
• Cerner
• Medical terminology

Experience and Skills

Essential

• Patient/customer service

Desirable

• Communication
• RTT pathways

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

London North West University Healthcare NHS Trust

Address

Ealing Hospital

Uxbridge Road

Southhall

UB1 3HW

United Kingdom

Employer's website

https://www.lnwh.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

CLINICAL

To work as part of a team of Oncology, Haematology and Elective Surgery Specialist Dietitians and Macmillan Dietetic Support Workers, and as an integral member of multiple tumour-site specific multidisciplinary teams to ensure a holistic approach to patient care. This involves attending oncology team meetings, dietetic department meetings and liaising with Oncologists, Specialist Nurses, Radiographers, Allied Health Professionals, Dietetic colleagues, Dietetic Assistants and GPs regarding dietetic and nutritional support for Oncology patients in order to optimise nutritional status during treatment.

Organise own workload, prioritising and balancing patient-related and professional demands and contributing to the effectiveness of the oncology team.

To assess and prioritise referrals made by members of the multidisciplinary team

To review how the dietetic service is provided along the patient pathway, in order to provide an effective use of time and resources.

Obtain and analyse relevant information from different sources including: electronic patient records, the client, staff and/or carers, in order to make a comprehensive assessment of the patients diagnosis, prognosis and treatment plans so that a decision on the most appropriate dietetic treatment to support this can be made in the short and long term.

Interpret and monitor biochemical data generally and specifically in relation to patients receiving cancer treatment.

Assess patients nutritional status by weight history, fluid balance, nutritional intake, stool output, vomiting and physical signs of deficiency.

Estimate nutritional requirements using specific assessment tools and calculations. To remain up to date with the literature and ensure that this is an evidence based process and clinically relevant to oncology patients.

Formulate individualised patient care plans, artificial feeding regimens, taking into consideration factors which may affect requirements or help/hinder provision of nutrition support such as: prescribed drugs, biochemical derangements, fluid balance etc. Within the care plan this could include modified-texture diets, oral nutritional supplements and enteral tube feeds.

Evaluate the effectiveness of nutritional goals and modify these goals and care plans as necessary based on ongoing analysis, assessment of information available and changing patient needs.

Address and monitor their changing nutritional needs over the course of their disease and advise other members of the multidisciplinary team.

Modify dietary advice according to biochemistry, lifestyle, treatment undertaken, drugs and associated medical conditions adding to complexity of dietetic management.

Use communication techniques i.e. behavioural change and motivational interviewing to work with the patient to adapt their diet.

Communicate effectively and sensitively with patients, carers and other health professionals. Skills of persuasion, motivation, explanation and gaining consent may be used in a wide variety of different, sometimes sensitive, situations. It is important to be able to communicate complex information at an appropriate level. Barriers to communication may be evident e.g. loss of sight, loss of hearing, lack of English, both written and spoken, requiring the use of translators.

Deal with patients with chronic conditions and those with poor outcomes/terminal conditions.

To be sensitive to the religious and ethnic needs of patients' dietary requirements.

To be actively involved with the development of evidence based, trust-wide guidelines - to be a resource to other dietitians as a specialist surgical practitioner, writing and compiling diet sheets, protocols and advice.

To provide specialist training and supervision of dietetic colleagues and students using skills of reflective practice.

To cover for other dietitians when sickness or leave necessitates.

Any other duties that may from time to time be allocated by the Team Leader and Acute Dietetic Service Manager

PROFESSIONAL

Be accountable for own actions within the professional, ethical and legal framework for dietetics set out in the Health and Care Profession Councils code of practice for Dietitians and the British Dietetic Associations professional standards for Dietitians.

To take responsibility for own continuing professional development and providing evidence for this by maintaining a CPD portfolio. CPD involves critical evaluation of scientific papers, attending professional development meetings, working as a reflective practitioner and attending relevant internal/external courses.

Participate in annual appraisal, identifying own developmental and training needs and setting personal developmental objectives.

To participate in departmental audits and initiate audit within own work area in order to monitor and evaluate whether local/national/international standards are being met and make recommendations for change. To be involved with the planning of departmental clinical effectiveness and audit strategies.

Actively contribute to the dietetic student training program, facilitating the development of skills and knowledge, being involved in the assessment process and acting as a mentor to students.

To provide specialist advice, teaching and training to dietetic colleagues, students or members of the multidisciplinary team, regarding the nutritional management of patients, particularly with respect to OG surgical procedures.

To have a detailed understanding of different surgical procedures and systemic anticancer treatments and their side effects.

To take the lead on corporate departmental projects.

ORGANISATIONAL

To determine priorities for own work area based on clinical need and balance patient caseload with professional demands.

To collect data as required by the department, trust and outside agencies.

To maintain accurate and up to date documentation of patient interventions on electronic records. To communicate dietetic interventions to appropriate members of the multidisciplinary team by documentation within nursing/medical notes or by means of generating a letter/report.

Person Specification

Qualifications

Essential

• Registration as a Dietitian with HCPC
• BSc (Hons) Nutrition / Dietetics degree or post graduate diploma or equivalent
• Evidence of a range of CPD activities

Desirable

• Completion of relevant post registration clinical courses (e.g. PENG, clinical supervisory skills, behavioural change).
• Member of BDA & relevant BDA Interest Group

Experience

Essential

• Demonstrates knowledge, skills and experience of a wide range of clinical areas
• Range of experience of nutrition support, including managing patients requiring artificial nutritional
• Experience of working as part of a multidisciplinary team.
• Experience of teaching and training.

Desirable

• Experience of Oesophagogastric Surgery
• Experience of service development, research or audit

Behavioural Skills

Essential

• Ability to work autonomously & as part of a team.
• Able to set priorities and manage own time.
• Adaptable and flexible.

Technical Skills

Essential

• IT skills (e.g. experience of working with electronic patient records, Microsoft Teams, Microsoft Office 365, preparation of audit reports and presentations, internet use)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

Churchill Hospital

Old Road

Headington, Oxford

OX3 7LE

United Kingdom

Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trusts values of Accountability, Inclusion, Compassion, and Empowerment.

Person Specification

Experience

Essential

• Recent school nursing experience
• Be able to co-ordinate health promotion initiatives in line with local and national health improvement targets
• Experience of working collaboratively as part of a multi-disciplinary team and inter-agency working
• Experience of organising and managing own workload
• Experience of assessing, planning and implementing programmes of care and writing care plans
• Experience in providing practice based learning support to others
• Experience of evidence based care
• Experience of supervising students

Desirable

• Counselling qualification
• Teaching qualification
• Mental Health First Aid training

Essential and Desirable

Essential

• Registered Nurse/Midwife (current)
• Specialist Community Public Health Nurse (SCPHN) School Nursing / Differing in Practice in school nursing / or SCPHN School Nursing student in consolidated practice
• Evidence of continuing post- registration education and training

Desirable

• Practice Assessor course
• PSHE Course
• Community nurse prescribing qualification or prepared to work towards.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Central London Community Health Trust

Address

Lavender Steers Mead Children's Centre,

Lavender Park Pavilion, Lavender Ave

Londons

CR4 3HL

United Kingdom

Employer's website

https://clch.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilitiesa) Provides feedback about how reception and administrative procedures work in practice in the UTC to help with identifying improvements.b) Books patients that attend the UTC onto the computer system and makes appointments for follow up clinics. Assists with photocopying and posting of letters as required to various agencies.c) Assists new staff recruited to the reception team by demonstrating own duties and explaining procedures and standards.d) Participates in the performance development review process, and attends training courses that are mandatory and for personal development.e) Has a responsibility in ensuring the privacy, dignity and confidentiality of patients, relatives and colleagues is respected at all times or responsibility for the maintenance of equipment, buildings or other physical assets.

Person Specification

Qualifications

Essential

• School leaving qualification (GCSE or equivalent) in maths and English language or able to demonstrate equivalent competence or experience.
• NVQ Level 2 or equivalent qualification in business administration or equivalent experience

Experience

Essential

• Keeping personal or sensitive information confidential
• Producing documents, letters and email using IT
• Excellent telephone and communication skills
• Previous experience in dealing with the general public

Desirable

• Previous experience of activities that involve receiving queries from others providing information, directions or taking and passing on messages
• Working as part of a team - making a contribution and helping others.

Skills and Knowledge

Essential

• Able to remain calm and polite when it is busy or if dealing with someone who is upset or worried about their health.
• Good written and spoken English
• Able to record accurate information over the telephone or face to face

Desirable

• Excellent organisational skills

Other

Essential

• Ability to work variable hours between 7am-10:30pm Monday - Sunday

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sussex Community NHS Foundation Trust

Address

Crawley Hospital

Crawley

RH11 7DH

United Kingdom

Employer's website

https://www.sussexcommunity.nhs.uk/work-with-us/ (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the Medical Receptionist. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels.

• Greet patients in a friendly manner.
• Direct patients appropriately within the practice and provide information as required.
• Ensure that patients without appointments, but who need to be seen on the day, are dealt with in a logical and non-disruptive manner.
• Respond to all queries and requests for assistance from patients and other visitors, including assisting patients to complete the relevant NHS forms.
• Action any admin tasks and requests in an efficient and effective
• Follow Practice procedures for opening and closing of all sites.
• Ensure total familiarity with all the appointment systems including the regular and incidental variations.
• Book appointments and recalls.
• Direct patients appropriately within the practice and provide information as required.
• Ensure patient confidentiality is maintained at all times.

Call Handling Duties

• Responding promptly to calls and providing a high level of service and signposting patients appropriately and effectively.
• Offering clear and concise information to patients, such as answering questions or explaining services.
• Making any outbound calls to follow up on previous inquiries or to provide additional information.
• Identifying when a call needs to be escalated to a higher level of support or management and doing so effectively.
• Ensuring calls are handled professionally, maintain a positive tone, and adhering to company standards.
• Ensure adherence to practice guidelines for patient identification.
• Manage all telephone and home visit requests as per the practice policy ensuring that all patient contact information is up to date.
• Participate in 121 meeting to review the quality of calls through call recordings and reflect on any improvements if required.
• Consistently maintain high productivity to foster positive feedback.
• Ability to deal with challenging situations calmly when required.
• Schedule and manage appointments for GPs, nurses, and other healthcare professionals.
• Handle appointment changes, cancellations, and reminders efficiently.
• Monitor appointment availability and optimize scheduling to reduce patient waiting times.

Person Specification

Other Requirements

Essential

• Flexibility to work outside of core office hours
• Disclosure Barring Service (DBS) check
• Always maintain confidentiality

Desirable

• Experience of working in a healthcare setting
• Training or qualifications in administration, IT, or other related areas.
• Experience in an administrative role.

Qualifications

Essential

• A sound general education to GCSE level or equivalent, or equivalent working experience.
• A good standard of grammar and spelling in the English language.

Experience

Essential

• Experience of dealing with the general public, preferably in a customer service environment.
• Experience of using computers, with good keyboard skills
• Good administrative and organisational skills, with the ability to prioritise work.

Personal Qualities

Essential

• Polite and confident
• Flexible and cooperative
• Motivated
• Initiative and judgement (knowing when to ask for help)
• Forward thinker
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure

Skills

Essential

• Excellent administration and organisational skills with the ability to manage time effectively to meet deadlines.
• The ability to work independently and use initiative
• The ability to produce work that is accurate, thorough, and well presented.
• A friendly and approachable manner, good with people skills, showing understanding, care, and assertiveness when appropriate
• A conscientious approach and commitment to working in an adaptable and flexible manner
• The ability to work calmly and effectively and deal with multiple demands even when busy.
• The ability to cope with occasional exposure to challenging behavior, distressing circumstances, or emotional events
• The ability to deal with personal information sensitively and respect peoples right to confidentiality
• The ability to work positively as a member of a busy team.
• The ability to influence others positively, negotiate constructively and resolve conflict successfully.
• The ability and willingness to engage with individuals to improve their personal performance
• The ability to give good and regular attendance.
• Demonstrate your competence in the English language. Assessed at interview/ Certificate of English proficiency

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Brownlow Group Practice

Address

Brownlow Group Practice

70 Pembroke Place

Liverpool

L69 3GF

United Kingdom

Employer's website

https://www.brownlowhealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

For more detailed information, please read the job description linked below.

As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide.

Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees.

We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen.

Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues.

We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.

We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of peoples age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website at https://join.humberhealthpartnership.nhs.uk/

In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.

We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers.

Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

Person Specification

Education and Qualifications

Essential

• City & Guilds/ NVQ 2 certificate or demonstrable equivalent level of experience in mechanical/electrical engineering
• Clean UK Driving License

Desirable

• First aid qualification
• COSHH trained

Occupational Experience

Essential

• Technician experience in a similar environment
• Good literacy and numeracy skills

Desirable

• Experience of working in the community.
• Experience of specialist equipment and/or wheelchairs

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Northern Lincolnshire and Goole NHS Foundation Trust

Address

Scunthorpe / Grimsby

Scunthorpe / Grimsby

DN15 7BH

United Kingdom

Employer's website

https://www.nlg.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person Specification

Qualifications and Training

Essential

• Relevant degree and/or relevant experience in communications, journalism, public relations or marketing

Experience

Essential

• Experience of working in a communications role or team
• Experience of publishing content to digital communications channels, including websites & social media platforms
• Experience of working with the media, including writing press releases and handling media enquiries
• Experience of planning and delivering, often under significant time pressure
• Experience of producing a wide range of communications materials for different channels
• Experience of multi-channel campaign delivery
• Evidence of design creativity both in briefing external suppliers and in developing in-house materials
• Content creation for digital channels, including video production and editing

Desirable

• Experience of working in the NHS, wider health, public and/or charity sectors
• Demonstrable ability to deliver results when dealing with highly sensitive issues in a complex environment
• Experience of effectively managing challenging issues and people
• Previous project management experience or experience of supporting large-scale projects that have a communications element

Knowledge and Skills

Essential

• Excellent written, verbal & presentational skills
• Strong editing & proofreading skills
• Ability to digest, analyse and interpret complex information and turn it into plain English
• Excellent and highly developed time management skills with the ability to prioritise a varied workload and meet deadlines
• Ability to work effectively with uncertainty, manage conflicting priorities or sudden unexpected demands and adjust work as required
• Ability to use own judgment to determine the appropriate course of action
• Good interpersonal, negotiating and influencing skills, with the ability to work with people in a diplomatic manner and establish positive relationships
• Knowledge of website, social media & email newsletter content management systems
• Knowledge of branding and style guidelines
• Good understanding of evaluating and measuring performance and improving engagement across digital channels
• Good working knowledge of maintaining confidentiality and implementing data protection legislation requirements
• IT literacy and competency

Desirable

• Understanding of the NHS & wider health environment, including current issues, priorities and strategic change.
• Specialist photography and/or filming skills.
• Specialist knowledge of website & social media metrics e.g. Google Analytics

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

West London NHS Trust

Address

1 Armstrong Way

London

UB1 3EU

United Kingdom

Employer's website

https://www.westlondon.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

We have an exciting opportunity for a Data Lead at HMP Leeds based in West Yorkshire.

HMP Leeds is a busy male category B prison with a capacity for 1120 inmates.

Hours

Monday - Friday

Salary

This position is full time and the salary is paying up to £33,510.

How will we support you?

Bespoke induction, including our Introducing Health in Justice training course

Competency framework

Regional and national career development opportunities

Our bespoke Learning Management System to address your learning needs

Support from the wider team

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks

Person Specification

Qualifications

Essential

• Please refer to job advert for personal specification

Desirable

• Please refer to job advert for personal specification

Experience

Essential

• Please refer to job advert for personal specification

Desirable

• Please refer to job advert for personal specification

Additional Criteria

Essential

• Please refer to job advert for personal specification

Desirable

• Please refer to job advert for personal specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Practice Plus Group - Health in Justice

Address

2 Gloucester Terrace

Stanningley Rd

Leeds

West Yorkshire

LS12 2TJ

United Kingdom

Employer's website

https://practiceplushij.com/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached job description for further details.

To promote at all times a positive image of people with mental health conditions and/or learning disabilities.

To promote at all times a positive image of the Service/Department and the wider Trust.

To interact compassionately with service users at all times.

To provide a comprehensive administration support service.

To provide cross cover support as required.

This job advert may close early if a high volume of applications have been received. If interested, please apply for this post as soon as possible.

Person Specification

Qualifications

Essential

• Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 in Business Administration.
• Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role.

Desirable

• Level 3 in Business Administration
• RSA Level 2 or equivalent Secretarial/administrative experience in a clinical environment

Experience

Essential

• Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute talking, data input, collating and presenting information
• Customer Service experience (face to face, answering calls, correspondence)
• Experience of organising completing demands and workloads
• Experience of setting up and maintenance of administrative systems and processes
• Experience of working autonomously and proactively

Desirable

• Experience of supporting/supervising staff
• Experience of handling monies and working within financial guidelines.

Knowledge

Essential

• Comprehensive knowledge of Microsoft Office applications.
• Understanding of data protection and the need for confidentiality and how to maintain this
• Knowledge of office systems and processes

Desirable

• Knowledge of NHS systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Tees Esk and Wear Valleys NHS Foundation Trust

Address

Centre of Independant Living, Hartlepool & Wessex House, Stockton

Hartlepool & Stockton

Hartlepool & Stockton

TS24 7NY

United Kingdom

Employer's website

https://www.tewv.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

This job advert may close early if a high volume of applications have been received. If interested, please apply for this post as soon as possible.

Person Specification

Qualifications

Essential

• Food Hygiene Certificate Level 2 (to be completed within 12 months)
• Numeracy and Literacy to level 2
• ITQ Level 2

Desirable

• NVQ Level 2 in Housekeeping (within agreed timescale)

Experience

Essential

• Experience in use of cleaning materials and equipment
• Experience in general cleaning duties
• Experience of working or volunteering in a mental health or learning disabilities environment

Desirable

• Experience cleaning in a hospital environment

Knowledge

Essential

• Knowledge of Health & Safety and COSHH
• Knowledge of National Standard of Cleanliness
• Knowledge of deep-cleaning procedures
• Knowledge of Patient-Lead Assessment of the Care Environment (PLACE)
• Good understanding of confidentiality

Skills

Essential

• Able to follow protocols and instructions
• Able to demonstrate thoroughness and attention to detail in all tasks
• Safe, efficient and effective techniques in the following areas, producing consistently high standards: Cleaning; Deep cleaning; Use of motorised cleaning equipment e.g. floor scrubber, carpet cleaner; Use of kitchen equipment; Preparation and serving of food; Use and cleaning of regeneration ovens; Washing and ironing
• Effective verbal and written communication skills
• Time management and ability to prioritise effectively
• Breakaway techniques

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Tees Esk and Wear Valleys NHS Foundation Trust

Address

Lake House

20 Manor Court

Scarborough Business Park, Eastfield

YO11 3TU

United Kingdom

Employer's website

https://www.tewv.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

This job advert may close early if a high volume of applications have been received. If interested, please apply for this post as soon as possible.

Person Specification

Qualifications

Essential

• Food Hygiene Certificate Level 2 (to be completed within 12 months)
• Numeracy and Literacy to level 2
• ITQ Level 2

Desirable

• NVQ Level 2 in Housekeeping

Experience

Essential

• Experience in use of cleaning materials and equipment
• Experience in general cleaning duties
• Experience of working or volunteering in a mental health or learning disabilities environment

Desirable

• Experience cleaning in a hospital environment

Knowledge

Essential

• Knowledge of Health & Safety and COSHH
• Knowledge of National Standard of Cleanliness
• Knowledge of deep-cleaning procedures
• Knowledge of Patient-Lead Assessment of the Care Environment (PLACE)
• Good understanding of confidentiality

Skills

Essential

• Able to follow protocols and instructions
• Able to demonstrate thoroughness and attention to detail in all tasks
• Safe, efficient and effective techniques in the following areas, producing consistently high standards: Cleaning; Deep cleaning; Use of motorised cleaning equipment e.g. floor scrubber, carpet cleaner; Use of kitchen equipment; Preparation and serving of food; Use and cleaning of regeneration ovens; Washing and ironing
• Effective verbal and written communication skills
• Time management and ability to prioritise effectively
• Breakaway techniques (within agreed timescale)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Tees Esk and Wear Valleys NHS Foundation Trust

Address

West Park Hospital

Edward Pease Way

Darlington

DL2 2TS

United Kingdom

Employer's website

https://www.tewv.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

This job advert may close early if a high volume of applications have been received. If interested, please apply for this post as soon as possible.

Person Specification

Qualifications

Essential

• Successful completion of a recognised mechanical bias apprenticeship
• NVQ Level 3 (mechanical bias) or equivalent and relevant qualification
• Numeracy and Literacy to level 2

Knowledge, Skills and Experience

Essential

• Working knowledge of mechanical (H&C water systems) in complex properties
• Comprehensive knowledge of mechanical plant including boilers and diesel engines
• Good working knowledge of health and safety legislation
• Good working knowledge of British Standards and ACOPs relevant to the trade
• Understanding of associated trades and relationships
• Ability to participate in the On-Call rota
• To be able to manage time and prioritise appropriately
• Able to demonstrate thoroughness and attention detail

Desirable

• Experience of working in an NHS environment
• Multi-skilled mechanical experience
• Significant post apprenticeship experience
• Working knowledge of Gas Safe legislation
• Working knowledge of the Water Regulation Advisory Scheme

Personal Attributes

Essential

• Able to work in accordance with the Staff Compact and Trust Values and behaviours
• Able to use own initiative and work effectively as part of a team
• Willingness to undertake semi-skilled and non-plumbing tasks as required
• Willing to undertake further multi-skilled training
• Committed to continued personal development
• Committed to promoting apositive image of people with mental health conditions and learning disabilities
• Committed to promoting a positive image of theEstates Department
• Self-aware and committed to continual personaldevelopment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Tees Esk and Wear Valleys NHS Foundation Trust

Address

Acklam Road Hospital

Acklam Road

Middlesbrough

TS5 4EE

United Kingdom

Employer's website

https://www.tewv.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

The successful candidates will complete a 5-day induction programme, location will be agreed prior to start date.

This job advert may close early if a high volume of applications have been received. If interested, please apply for this post as soon as possible.

Person Specification

Qualifications

Essential

• Food Hygiene Certificate Level 2 (to be completed within 12 months)
• Numeracy and Literacy to level 2
• ITQ Level 2

Desirable

• NVQ Level 2 in Housekeeping (within agreed timescale)

Experience

Essential

• Experience in use of cleaning materials and equipment
• Experience in general cleaning duties
• Experience of working or volunteering in a mental health or learning disabilities environment

Desirable

• Experience cleaning in a hospital environment

Knowledge

Essential

• Knowledge of Health & Safety and COSHH
• Knowledge of National Standard of Cleanliness
• Knowledge of deep-cleaning procedures
• Knowledge of Patient-Lead Assessment of the Care Environment (PLACE)
• Good understanding of confidentiality

Skills

Essential

• Able to follow protocols and instructions
• Able to demonstrate thoroughness and attention to detail in all tasks
• Safe, efficient and effective techniques in the following areas, producing consistently high standards: Cleaning; Deep cleaning; Use of motorised cleaning equipment e.g. floor scrubber, carpet cleaner; Use of kitchen equipment; Preparation and serving of food; Use and cleaning of regeneration ovens; Washing and ironing
• Effective verbal and written communication skills
• Time management and ability to prioritise effectively
• Breakaway techniques

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Tees Esk and Wear Valleys NHS Foundation Trust

Address

Roseberry Park Hospital

Marton Road

Middlesbrough

TS4 3AF

United Kingdom

Employer's website

https://www.tewv.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

This job advert may close early if a high volume of applications have been received. If interested, please apply for this post as soon as possible.

Person Specification

Qualifications

Essential

• Food Hygiene Certificate Level 2 (to be completed within 12 months)
• Numeracy and Literacy to level 2
• ITQ Level 2

Desirable

• NVQ Level 2 in Housekeeping (within agreed timescale)

Experience

Essential

• Experience in use of cleaning materials and equipment
• Experience in general cleaning duties
• Experience of working or volunteering in a mental health or learning disabilities environment

Desirable

• Experience cleaning in a hospital environment

Knowledge

Essential

• Knowledge of Health & Safety and COSHH
• Knowledge of National Standard of Cleanliness
• Knowledge of deep-cleaning procedures
• Knowledge of Patient-Lead Assessment of the Care Environment (PLACE)
• Good understanding of confidentiality

Skills

Essential

• Able to follow protocols and instructions
• Able to demonstrate thoroughness and attention to detail in all tasks
• Safe, efficient and effective techniques in the following areas, producing consistently high standards: Cleaning; Deep cleaning; Use of motorised cleaning equipment e.g. floor scrubber, carpet cleaner; Use of kitchen equipment; Preparation and serving of food; Use and cleaning of regeneration ovens; Washing and ironing
• Effective verbal and written communication skills
• Time management and ability to prioritise effectively
• Breakaway techniques

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Tees Esk and Wear Valleys NHS Foundation Trust

Address

Hummingbird House

27-33 Victoria Avenue

Harrogate

HG1 5QE

United Kingdom

Employer's website

https://www.tewv.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB SUMMARY

To establish a clinical caseload within an agreed service area that is responsive to patient needs and Trust expectations.

To provide specialist nutrition assessment and care plans for service users .

To support the implementation of the Trust Food and Nutrition Policies.

To contribute in the update and implementation of service standards, policies and procedures.

To participate in the monitoring of service performance through regular audit.

To supervise and support junior colleagues.

To participate in training of dietetic students and health care professionals in specified areas of nutrition and dietetics.

To be actively involved in continuing professional development.

This job description is an outline of the main duties of the post. The postholder will be required to undertake other duties commensurate with the grade as directed.

The content of this post will be reviewed in consultation with the postholder when necessary and in line with the service developments.

KEY RESULT AREAS:

Clinical

1. To be responsible for the specialist assessment and care planning of the nutritional needs of service users.

2 To provide evidence based dietetic intervention and monitor outcome, working within the Health Professional Council (HPC) Standards of Conduct and British Dietetic Association (BDA) Professional Standards.

3. To participate in the care programme approach, case conferences, MDT meetings and ward rounds. Providing specialist nutritional advice and appropriate nutrition care plans.

4. To assess learning needs, barriers and educational ability of service users and carers in order to provide suitable nutrition education resources.

5. To promote and participate in multi-disciplinary team working, to facilitate recovery and healthy lifestyle choices in independent or supported living settings.

6. To participate in the development and evaluation of nutrition and dietetic resources ensuring that the information is current and consistent with the diverse needs of service users, carers and staff.

7. To communicate with service users and carers using the most appropriate verbal and non-verbal methods, which respect their views, autonomy and culture.

8. To seek service user/carer involvement in care planning and obtain feedback on service delivery.

9. To contribute to the achievement of CQC Fundament Standards of Care.

10. To maintain complete, accurate and defensible clinical records commensurate with the policies and standards of the Trust, Nutrition & Dietetic Service and Dietetic profession.

11. To record daily activity using the Trusts IT network (RIO) maintaining Caldicott principles to ensure data security.

12. To participate in clinical supervision at both uni and multi-professional level.

13. To accompany the SOAD (Second Opinion Doctor) for purposes of mental health assessments and treatment, when requested.

For full job description, please see attached supporting documents.

We are aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms. Over reliance on AI-generated content in application forms is strongly discouraged and we will conduct a thorough screening process before selecting candidates to progress to the next stage. If you are using AI to enhance your application, please disclose this in your NHS Jobs application form.

Person Specification

Training

Essential

• Evidence of CPD & Professional Portfolio.

Desirable

• Accessing or willing to undertake Master Level Programme.
• Clinical Supervisory Skills.
• Management Training.

Experience

Essential

• Demonstrable post qualification experience within various clinical settings & age groups relevant to the post.
• Ability to work as a member of a multidisciplinary team, as well as independently using own initiative.

Desirable

• Nutritional needs.
• Collaborative and partnership working.
• Health promotion and facilitating group sessions.
• Developing service user information leaflets and training resources.
• Supervision of dietetic students.
• Catering liaison.
• Working across the health community (inpatients and outpatients).

Physical Attributes

Essential

• Ability to undertake the duties and demands of the post. A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).
• Able to travel Trustwide.
• Be able to perform light lifting of equipment.

Qualifications

Essential

• Degree or equivalent in Nutrition and Dietetics or degree and PG qualification in Dietetics.
• HCPC registered Dietitian.

Desirable

• British Dietetic Association Specialist Courses.

Special Knowledge & Skills

Essential

• Effective communication skills.
• Assessment and care planning skills, including analysis of complex dietetic problems.
• Good decision making and negotiating skills.
• Ability to organise own time and caseload.
• Knowledge of clinical governance issues relevant to dietetic practice.
• Ability to use and apply technology and a range of computer programs e.g. PowerPoint, DietPlan.

Desirable

• Presentation skills.
• Report writing.
• Audit and research.

Personal Attributes

Essential

• Member of British Dietetic Association.
• Good interpersonal skills.
• Good work attendance rate.
• Able to work effectively to deadlines and time constraints.
• Able to work flexibly around working times and practices including evening and weekend work where necessary.
• A Current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability).

Desirable

• Innovative and self directing.
• Understands the needs of the client group within the wider community.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South West Yorkshire Partnership NHS Trust

Address

Laura Mitchell Health and Wellbeing Centre

Great Albion Street

Halifax

HX1 1YR

United Kingdom

Employer's website

https://www.southwestyorkshire.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Leading a small team of Therapy Technical Instructors which will include supervision, appraisal and caseload support.

Working in the community independently across a large geographical area which includes the Plymouth, Devon and Cornwall localities working in mainstream and special schools, nurseries, childrens centres and childrens homes.

To organise your own workload schedule across these settings and support Band 3 colleagues with this.

To organise staffing, resources and content for occupational therapy and physiotherapy groups where a number of children attend with their parents/ carers and lead on the running of these groups.

Be responsible for monitoring and maintaining the tidiness and resources of the department to ensure optimal running of the service which will include delegating responsibility of tasks to others.

To deliver physiotherapy and occupational therapy programmes as directed by the therapists to children from 0-19 with Neurological and Neurodevelopmental conditions and feed back to therapists on the child's progress. To supervise Band 3 Technical Instructors on their clinical work with support from qualified therapists.

To engage children and their families in therapy activities to facilitate this being carried out in their everyday life.

To model professional behaviour and interactions with colleagues and patients and their families.

To work within the Trust's values.

To work within scope of practice of the role and to be proactive in seeking support from qualified staff when needed.

To work with the Trust's electronic patient records system to maintain documentation.

SKILLS / KNOWLEDGE

To actively participate in the Trusts Personal Development Programme (PDP) and have a positive approach to continual professional development.

The post holder will demonstrate skills and knowledge regarding specific patient conditions and specialist therapy beyond that of a Technical Instructor. These skills and knowledge can be gained through experience or formal training.

Organisational:

To complete mandatory trust updates and training and attend in-service training sessions where appropriate

To abide by the Trust Code of Conduct

• To comply with Trust and departmental policies and procedures.

To be aware of the Health and Safety aspects of your work and abide by policies including the prompt recording and documentation of incidents and accidents.

• Participate in the staff appraisal scheme as an appraisee and be responsible for complying with your agreed personal development programmes to meet set knowledge and competencies.

To participate in the appraisal system and Personal Development Programme.

• Any other duties which may be considered appropriate by the qualified staff or the Therapy Lead.
• To undertake as directed the collection of data.

Be responsible for the safe and competent use of postural management equipment by patients, through teaching, training and supervision of practice.

Person Specification

Knowledge and Experience

Essential

• Demonstrable experience in working with children.
• Demonstrable experience of working in a healthcare or childcare setting.
• Demonstrable experience of supervising colleagues.
• Demonstrable experience of safeguarding practices.
• Proven evidence of Continuous Professional Development & values based learning.
• Proven awareness of current NHS and Health priorities.

Desirable

• Previous work in physiotherapy/ occupational therapy department.
• Proven knowledge and demonstrable experience of exercise prescription / rehabilitation for a wide variety of clients.
• Proven knowledge and demonstrable experience of disabilities/ conditions affecting children.
• Demonstrable experience and proven understanding of goal setting principles.
• Demonstrable experience of audit/ outcomes and quality improvement projects.
• Demonstrable experience working within a multidisciplinary team.

Aptitude and Abilities

Essential

• Ability to communicate with children.
• Excellent interpersonal and communication skills.
• Professional and patient focussed approach acting as a role model to colleagues and junior staff members.
• Excellent organisational skills, ability to manage own time, prioritise and plan timed activities.
• Ability to carry out manual work during clinics.
• Ability to lone work for long periods of time.
• Computer literate.
• Legible and concise handwriting.

Desirable

• Proven evidence of personal leadership.
• Healthcare values based education and training.
• Demonstrable experience of use of Excel and Word.

Qualifications

Essential

• Foundation degree or equivalent.
• Minimum NVQ / diploma in healthcare or equivalent level 3.

Desirable

• Attendance of additional professional courses.
• Level 5 diploma for assistant practitioners.
• Care certificate.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals Plymouth NHS Trust

Address

Child Development Centre

N/A

Plymouth

PL2 2PQ

United Kingdom

Employer's website

https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see detailed job description and person specification for further information.

If any further information is required contact Jade Murdock, Lead Nurse for Medical and Frailty Same Day Emergency Care.

Person Specification

Qualifications/Training

Essential

• GCSE English and Maths Grade 9-3 (A* -D) or equivalent

Desirable

• NVQ Level 2 in a relevant subject

Knowledge, experience & expertise

Essential

• Previous administration and clerical experience
• Experience of working within a patient or customer facing role
• Working experience of computers and data inputting
• Experienced in working in high pressure environments
• Good understanding of patient confidentiality and information governance
• Ability to work alone and as part of a team
• Ability to multi-task, work accurately, and adapt to changing circumstances
• Ability to work well and stay calm under pressure
• Ability to demonstrate patience, care, and empathy
• Excellent conflict resolution and de-escalation skills
• Must be able to work across both hospital sites
• Must be flexible and able to work the full range of shifts

Desirable

• Previous NHS Experience
• Knowledge of NHS IT systems

Communication & relationships

Essential

• Evidence of excellent interpersonal and communication skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Calderdale and Huddersfield NHS Foundation Trust

Address

Huddersfield Royal Infirmary

Acre Street

Huddersfield

HD3 3EA

United Kingdom

Employer's website

https://www.cht.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Please refer to Job description and person specification for outline of skills, knowledge and experience required.

Successful applicants will be required to demonstrate alignment with the Trusts values - Accountability, Inclusion, Compassion, and Empowerment, alongside fulfilling the duties detailed in the attached Job Description and Person Specification

Person Specification

Education/Qualification

Essential

• Registered Nurse with current NMC registration or registered AHP with current HPC registration
• Evidence of continuing personal and professional development with up-to-date CPD portfolio
• Extensive post -registration qualification in advanced nursing practice, community nursing or equivalent relevant to the post

Desirable

• Evidence of continuing professional education and training at master's Level.
• Management or Clinical leadership qualification
• Mentor or practice-based learning training Registered Nurse with current NMC registration or registered AHP with current HPC registration

Experience

Essential

• Evidence of significant recent post-registration experience in community nursing, rapid response, emergency care, unscheduled care or equivalent inpatient therapy or community rehabilitation experience.
• Experience of effectively working in collaboration, negotiating and liaising within a multi-disciplinary team and across organisational boundaries
• Experience of assessing, co-ordinating and delivering quality care to people with complex needs and long-term conditions
• Experience of urgent nursing/therapy assessments and developing and delivering care plans to meet these needs.
• Experience of leadership including coordinating and managing a team
• Experience of change management and implementing change in practice
• Experience of working in a changing and uncertain environment.
• Proven ability to prioritise and manage own workload with minimal supervision

Desirable

• Experience in working in a Transfer of Care Hub/ Discharge Hub
• Experience in presenting and service promotion
• Experience in monitoring clinical standards.
• Experience of conducting research projects and audit.
• Experience of teaching others and mentoring students

Skills and Knowledge

Essential

• Evidence of comprehensive range of clinical skills and expertise relevant to the role
• Specialist knowledge in clinical reasoning, history taking, physical examination, diagnostic skills and prescribing/treatment
• Clinical knowledge across a range of long term and enduring conditions.
• Able to work autonomously, planning and prioritising own workload and that of others
• Able to delegate work effectively and safely
• Able to deal with conflict and manage appropriately
• Ability to assess a situation and act appropriately
• Advanced communication and report writing skills, in both verbal and written format
• Basic IT skills including use of Microsoft Office package, clinical systems and email
• Knowledge of current health care policy and relevance to the delivery of healthcare services including Hospital Discharge
• Knowledge of adult protection and safeguarding children issues.
• Detailed knowledge of Community Health and Social Care Environment and collaborative working with other care providers, e.g. social care and voluntary services
• Knowledge and understanding of clinical governance and its application to clinical
• Knowledge of evidence-based practice and able to implement in practice
• Experience in monitoring clinical standards.
• Ability to thrive in a changing environment and to focus on opportunities to generate new ideas Experience of conducting research projects and audit

Desirable

• Knowledge/ Ability to use Cerner Clinical System and OPTICA Discharge Tool
• Knowledge of the audit process and able to implement in practice
• Knowledge of resource management.
• Knowledge and understanding of NICE and other relevant guidelines
• Knowledge and understanding of the role of MDT members within an integrated locality team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Central London Community Health Trust

Address

Northwick Park Hospital

Watford Road

Harrow

HA1 3UJ

United Kingdom

Employer's website

https://clch.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Experience

Essential

Must have valid GDC registration

Must have clinical experience, post registration experience. experience of working within special care dentistry in either community or hospital setting.

Must have experience/knowledge of leading on a service requirement.

Desirable

Experience of line management

Experience of domiciliary care

Experience of assisting with treatment with conscious sedation (IV and/or RA)

Must have experience/knowledge of leading on a service requirement.

Clinical Duties

To undertake chair side duties as and when required for the smooth running of the Dental Services. This includes a substantial clinical commitment within your clinical area of responsibility, as directed by the Principal Dental Nurse.

To maintain and extend a good working up-to-date knowledge of dental procedures and to identify areas of personal development to ensure high standards are achieved.

To assist the Dental surgeon with specialised programmes of care i.e. surgical and non-surgical interventions.

To be responsible for preparing the clinic and the necessary instrumentation for specialised procedures without direct supervision.

To undertake daily duties without direct supervision with Principal Dental Nurse available for advice as necessary.

To anticipate events during patients treatments and prepare instruments and materials as appropriate and to ensure safe and effective clinical practice.

Quality and Clinical Governance

To contribute to the Clinical Governance activities and to comply with standards set for the Dental Services by Royal Wolverhampton NHS Trust as part of its Quality Assurance programme.

To develop and implement the Trusts Clinical Audit programme, Clinical Risk Strategy, Research and Development within the Trusts Clinical Governance Framework.

To facilitate the Dental Nurse Audit Group meetings.

To work with the Principal Dental Nurse on issues of quality standards, clinical governance, audit, and risk management. Whilst directing the Dental Nurses to maintain laid down quality standards, clinical audit and reporting clinical incidences.

Administrative Responsibilities

Preparation of daily clinics by providing the necessary instrumentation, materials, equipment, laboratory work, radiographs and scans to ensure that a seamless service is provided to the patient.

To maintain records within clinics.

Collating, filing and storage of patient study model boxes and patient photographs.

Giving clinical advice regarding patient enquiries in person and by telephone.

Write and develop local clinical practices and procedures for Special Care Dental.

To participate in the development of information leaflets for the department.

Co-ordinate packages of care for patients with departmental technical staff.

To monitor and maintain stock levels within the department and liaise with the Principal Dental Nurse for authorisation.

Technical Responsibilities

To comply with local, trust and national policies and procedures.

To disassemble and clean specialised dental units.

To be able perform basic maintenance and simple fault finding on specialist equipment.

Procurement

Monitor stock across all clinics, ensuring allocated budgets are adhered to.

First point of contact between stock suppliers and dental staff, obtaining costs for new materials and equipment.

Sourcing unusual requests, providing costs and communicating this to the Principal Dental Nurse.

Chasing creditor payments to ensure invoices are raised and paid in timely manner, troubleshooting when required.

Raise stock orders to pay non stock bills, for example laboratory fees and uniform.

Research and Development Responsibilities

Participates in departmental audit as necessary relevant to own work. E.G hand washing etc.

Attending courses and conferences for the purposes of personal development.

Communication and Relationships

To be a positive role model to the nursing staff through appropriate conduct, attitude and behavior.

Specifically:

Be patient focused.

Offer support to the Senior Management Team.

Be willing and able to take responsibility.

Seek to, and take opportunity to, improve services.

Be flexible in attitude and behaviour, to promote positive team interactions and facilitate the delivery of identified service objectives.

Having a positive mental attitude.

Liaise with a wide range of specialties outside of the Trust including, Medical and Dental practitioners other Trusts and Agencies, for patient treatments/appointments etc.

Communication with patients and carers who may have barriers to understanding e.g. children, learning disabilities, chaperoned prisoners, dental phobic patients, patients in pain and distress and patients where English is not a first language.

To enhance the patients experience during their care and treatment within the clinical setting.

Physical, Mental and Emotional Demands

The post holder can be subject to emotional and stressful situations in offering support to patients and their relatives with the following:

Reassuring and providing simple care instructions following a range of complex clinical procedures.

Support anxious or upset patients or carers.

Offering support to nervous or confused patients.

Offering support to children and teenagers.

Dealing with people who are verbally aggressive.

Handling and passing very small components during specialist procedures.

Preparation of dental materials and preparing of instrumentation.

Working with speed, accuracy and dexterity.

Multi tasking during high levels of clinical activity.

Changing priorities quickly and effectively to deal with urgent situations.

Education & Training

To demonstrate work of a Dental Nurse to Dental Nurse Students.

Assisting in the training and development of new staff members.

Facilitate regular training sessions for the bi-monthly staff training, as requested by the Principal Dental Nurse.

Extended Duties

Extended duties to be performed, from those specified in Special Care Dental Band 5 Dental Nurse Duties. These duties may vary over time and will be allocated according to the needs of the service, as directed by the Principal Dental Nurse and/or Senior Management Team.

Person Specification

Qualifications

Essential

• Dental Nursing Level 3 Diploma/NVQ
• Post-registration dental nurse qualification/s
• Experience of working within Special Care Dentistry in either community or hospital setting
• Must have valid GDC registration
• Good communication skills

Desirable

• Certificate in Dental Radiography
• Certificate in Oral Health Promotion
• Certificate in Special Care Dental Nursing
• Certificate in Dental sedation nursing
• Experience working within Special Care dentistry
• Management experience
• Experience of using R4 dental software

Profesisonal Registration

Essential

• General Dental Council registrant

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

Pennfields health Centre (All SCDS sites)

Upper Zoar Street

Wolverhampton

WV3 0JH

United Kingdom

Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The duties and responsibilities to be undertaken by members of the practice reception and administration team may include any or all the items in the following list. Duties may be varied from time to time under the direction of the PST manager dependent on current and evolving practice workload and staffing levels.

Provide excellent customer care, demonstrating empathy; patience and a holistic approach to client/patient care, with commitment to follow-through of care plans and building effective working relationships.

Maintain and monitor the practice appointments system.

Process personal and telephone requests for appointments, visits and telephone consultations and ensure callers are directed to the appropriate healthcare professional.

Direct visitors to the correct place, ensuring they sign the visitors book on arrival and departure.

Process repeat and acute prescription requests from patients, Pharmacies and online in accordance with practice guidelines.

Take details of home visits, record, action and pass on to the appropriate member of staff as per the Practice guidelines.

Deal with urgent phone calls as per Practice guidelines.

Register patients for on-line services.

Computer data entry/data allocation and collation, plus processing and recording of information in accordance with Practice procedures.

Update patients personal details.

Initiate contact with and respond to requests from patients, other team members and associated healthcare agencies and providers.

Take in urine and other samples and deliver to the appropriate place.

Provide clerical assistance to Practice staff, including photocopying and scanning.

Deal appropriately with any forms handed in by patients.

Keep the reception and administration area tidy and free from obstructions and clutter.

Record blood pressure readings on the patients notes, dealing with any high readings as per Practice protocol.

Hand out any correspondence to the patients. Collect any money (cheque or cash) from patients for services provided, issuing receipts, and recording on the computer.

Provide an efficient scanning service.

Support the development of an effective patient navigation across the partnership

Triage calls, directing and signposting clients/ patients appropriately to relevant personnel/ services

Provide communication skills, with the ability to communicate in writing (letters and electronically) and verbally with a wide range of providers and users of services, including patients; carers; voluntary; social; primary and secondary care providers

Working with social prescribing have access to a directory of information about services to point and signpost patients to the most appropriate source of help, advice, and support.

Understand, and share health promotion information whilst using this information to support patients who might benefit from these services and to signpost accordingly.

Keep accurate records of all client/patient contacts, using the organisation databases and templates as directed, updating as necessary

Understand the common needs and safeguarding issues of vulnerable patient groups, including the elderly; housebound and those with long-term conditions, including physical and mental disabilities.

Supporting further development of care navigation across the partnership

Assist in the training of other colleagues where appropriate

To be noted:

This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties, which fall within the grade of the job, in discussion with the manager.

Person Specification

Qualifications

Essential

• NVQ 2 in administration or relevant equivalent experience or qualification
• Educated to GCSE level in Mathematics and English to Grade C or above
• I.T. Literate

Desirable

• RSA Typing Level 2 or equivalent

Experience

Essential

• Experience of working in a customer facing environment (face to face and via the telephone)
• Experience of working as a part of a team
• Experience of working in an office environment
• Use of electronic IT systems
• Polite telephone manner
• Ability to maintain confidentiality

Desirable

• Experience using SystmOne
• Ability to prioritise work
• Some experience of working in a healthcare environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Blackmore Vale Partnership

Address

Sturminster Newton Medical Centre

Old Market Hill

Sturminster Newton

Dorset

DT10 1QU

United Kingdom

Employer's website

https://blackmorevalesurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Croydon Health Services NHS Trust provides hospital and community services across Croydon through a range of clinics and specialist centres. Formed in August 2010 from the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust, we employ around 4,100 staff serving a diverse population of over 360,000 people.

Our main site, Croydon University Hospital, is one of the busiest in London. We are also leading the way in delivering more healthcare in community settings and peoples homes. Our district nursing teams, Allied Health Professionals and community matrons care for people of all ages across the borough.

Like the wider NHS, we are working hard to meet increasing demand. With the right people on board, we continue to innovate and transform our services to provide the highest quality care for local residents. We place strong emphasis on education, training and career development for all staff.

If you want to make a real difference, challenge yourself and be part of a Trust thats shaping local healthcare, Croydon Health Services could be the place for you.

At Croydon Health Services NHS Trust, we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.

Person Specification

Qualifications

Essential

• Suitably qualified TBC

Desirable

• Suitably qualified TBC

Qualifications

Essential

• Suitably qualified TBC

Desirable

• Suitably qualified TBC

Question

Essential

• Suitably qualified TBC

Desirable

• Suitably qualified TBC

Suitably qualified TBC

Essential

• Suitably qualified TBC

Desirable

• Suitably qualified TBC

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Croydon Health Services NHS Trust

Address

Croydon University Hospital

530 London Road

Croydon

CR77YE

United Kingdom

Employer's website

https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached Job Description for full details

For the post holder to work as a member of the Children and Young peoples mental Health Service (CYPMHS).

For the post holder to be part of one of the localities of Sunderland South Tyneside or Gateshead. To be identified on appointment.

For the post holder to work with children and young people and their families who have a range of mental health problem that can benefit from a systemic family intervention. The post holder will deliver this in a training capacity.

For the post holder to use evidence-based interventions as per clinical training (Systemic Family Practice), and deliver training where appropriate.

For the post holder to work with children and young people and families from different cultural backgrounds and underserved populations, using interpreters when necessary and be committed to providing equal opportunities.

For the post holder to meet targets that are set within the service

For the post holder to successfully undertake training on the Post Graduate Diploma in Evidence Based Psychological Therapies (Systemic Family Practice) course at Northumbria University and completed within 12 months.

Person Specification

Knowledge & Skills

Essential

• Working Knowledge of universal and specialist childrens mental health service provision.
• Good working knowledge of Microsoft Office and other associated IT packages.
• Proven organisational skills.
• Proven time and caseload management skills.
• Able to write clear reports and letters. Demonstrates a high standard in both written and oral communication.
• Ability to engage vulnerable and underserved populations.
• Ability to work as part of a multi-disciplinary team.
• Ability to work flexibly in a variety of environments.
• Ability to work under supervision and make good use of the supervisory process for personal and clinical development.
• Experience of and carried out risk assessments within scope of practice .
• Demonstrates an understanding of the need for evidence based psychological therapies.

Desirable

• Demonstrates a knowledge of child development and the links with childhood mental health.

Qualifications

Essential

• Willingness to Undertake and successfully complete Post Graduate Diploma in Evidence Based Psychological Therapy (Systemic Family Practice ) training at Northumbria University, within 12 months.
• Professional qualification teaching, nursing, SW,AHP. Counselling or within a psychological therapy.
• Trainees are eligible for training if they have not accessed an CYP-PT funded training programme within the last 2 years of qualifying.

Experience

Essential

• Experience of working in a children and young peoples mental health service.
• Experience of offering assessments and treatments to children, young people and their families.
• Experience of working within the community or education setting.
• Knowledge and experience of safeguarding and the promotion of welfare in children and young people.

Desirable

• Working in a service where agreed service targets are in place that demonstrates clinical outcomes.

Physical Skills

Essential

• Hold a full UK driving licence and have access to a vehicle.
• Ability to manage own time and diary and to manage demands of both training course and work in service.
• Ability to sit, stand, and walk is across the full duration of the working day.
• Ability to on occasion, move and handle objects in line with Trust guidelines using appropriate aids.
• Ability to work flexibly sometimes working additional or unsocial hours as necessary to meet the needs of the service and ensure a complete understanding is had in relation to care delivery.
• Standard keyboard skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South Tyneside and Sunderland NHS Foundation Trust

Address

Sunderland Royal Hospital

Kyall Road

Sunderland

SR4 7TP

United Kingdom

Employer's website

https://www.stsft.nhs.uk (Opens in a new tab)