Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s below.

Person Specification

Education and qualifications

Essential

• Good reading and writing English comprehension
• GCSE or equivalent in English and Maths grade C or above

Desirable

• Relevant NVQ (or working towards a NVQ)

Experience

Essential

• Experience of working in a healthcare setting/ hospital
• Experience working in a clinical role with people with disabilities/ health conditions

Desirable

• Experience in working with elderly patients or patient with medical conditions.
• Experience working in a Therapy Department with physiotherapy and occupational therapy teams.
• Experience working in social care or teaching

Skills and knowledge

Essential

• Evidence of verbal and written communication skills in English
• Ability to work without direct supervision
• Ability to show initiative and be proactive
• Demonstration of ability to work in a team
• Demonstration of understanding and application of time management skills
• Ability to cope with stressful working situations including working to external deadlines and dealing with emotional or aggressive people.
• Strong communication skills over telephone or email
• Basic computer skills
• Basic knowledge of physiotherapy and occupational therapy

Desirable

• Ability to participate in weekend working
• Understanding of infection control issues
• Experience of manual handling with in-patients
• Knowledge of disability equipment
• Understanding PROUD values
• Broad understanding of elderly medical conditions or principles of rehab

Personal qualities

Essential

• Able to work collaboratively with professional staff/ MDT
• Commitment to self-development through attendance at appropriate training both internal or external
• Confident and enthusiastic
• Neat and tidy presentation
• Happy to abide by the uniform policy upholding professional standards of the hospital and therapy department
• Commitment to patient confidentiality and data protection
• Health clearance from occupational health for the role specified

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

Chelsea and Westminster Hospital

369 Fulham Road

London

SW10 9NH

United Kingdom

Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

See above description and any questions please feel free to contact :

Susan Mason on [email protected]

OR

Kelly Byers on [email protected]

Person Specification

Education

Essential

• NVQ level 3 in Health and Social care or equivalent clinical experience
• OR NHS Care Certificate or relevant clinical experience.
• OR Student studying final year of the Registered Nursing Degree.

Knowledge

Essential

• Demonstration of experience of working with people with complex health needs, in a health or social care setting.
• Knowledge of nursing standards gained through qualification or equivalent experience.
• Experience of nursing practice and clinical procedures.
• Understanding and application of confidentiality

Desirable

• Knowledge or experience of working within a prison or secured environment setting
• Experience of work in a multidisciplinary team setting
• Experience in responding to emergency situations
• Experience in using SystmOne

Skills

Essential

• Well-developed verbal and written communication skills
• The ability to work effectively as part of a team, maintaining effective working relationships and mitigating conflict.
• The ability to complete tasks under delegated responsibility and ability to escalate concerns to senior clinical staff as appropriate
• Promote and support patients to manage own mental and physical needs
• Able to maintain contemporaneous clinical records following clinical activities.
• Keyboard skills - computer literate with a working knowledge of Microsoft Office

Desirable

• Good patient assessment skills - knowledge of signs and symptoms of a range of effects on individualsmental and physical disorders and its
• Extended scope of practice e.g., Phlebotomy, ECG etc
• Experience in simple wound care management
• Experience in monitoring and support with the management of long-term conditions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Spectrum Community Health CIC

Address

HMP/YOI Deerbolt

Bowes Road Barnard Castle County Durham DL12 9BG

Barnard Castle

DL12 9BG

United Kingdom

Employer's website

https://spectrum-cic.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Successful applicants will be expected to produce high quality imaging services to assist in diagnosis and treatment and will also be responsible for training and supervising junior staff and students.Responsibilities include:1. Approach all situations with curiosity, interest and with the potential to innovate.2. To demonstrate perspective taking when dealing with patients, customers and fellow staff alike so that all views are understood and considered.3. To undertake all radiographic duties efficiently and to the highest quality standards.4. To ensure that all patients receive the best possible standard of care.5. Commitment to ensuring own development by exposing self to all necessary modalities at West Middlesex University Hospital or Chelsea and Westminster Hospital6. To be conversant with procedures in general and screening rooms, ED, mobile and theatre radiography. Additionally, the post holder will be expected to become proficient in the more specialised techniques e.g. CT, IR and MRI.7. Assist with practical training of junior staff and student radiographers, acting as a role model through leading by example.8. Communicate with other staff members to ensure the smooth running of the directorate.9. Ensure that Radiation Protection guidelines, IR(ME)R, IRR, etc. guidelines and local rules are strictly adhered to.10. Ensure that all guidelines relating to staff and patient safety are adhered to whilst in the MRI unit.11. Ensure that the rules and procedures of the Health and Safety at Work Act 1974 are strictly adhered to, and that all working areas are kept clean and safe.12. Participate in departmental quality assurance programmes as required.13. Proactively demonstrate interest in developing oneself professionally by proposing QI projects, collecting data and presenting at inter/national conferences.14. Participate in research studies conducted at CWHFT, including those as part of Imperial College.15. Report and record all equipment faults as well as be able to assist with the diagnosis and remedy of routine faults.16. Participate in the on call and stand by rotas as required.17. To offer an initial assessment and interpretation of images produced by themselves or more junior staff in the course of their role.18. Comply with, and be able to demonstrate and instruct, safe manual handling techniques.19. Comply with and be able to demonstrate safe infection control measures.20. Strive to achieve competencies required to progress to band 7 radiographer role.21. To demonstrate flexibility and adaptability with rostering requirements to ensure a robust and safe imaging service across the Trust.22. Maintain a high level of commitment to, and take responsibility for continuing professional development (CPD). The post holder is encouraged by the department to attend both personal and professional development activities that assist in their role and the service.23. The post holder will be required to actively participate in a periodic professional development review, in accordance with Trust guidelines.24. To undertake any other duties which may be appropriate to the post.

Person Specification

Education and Qualifications

Essential

• BSc (Hons) Radiography, DCR (R) or accepted international equivalent
• HCPC registration

Desirable

• Member of SOR
• Interest in further study and CPD including research
• Quality Improvement (QI), transformation or innovation training
• Post graduate qualification in imaging e.g. CT

Experience

Essential

• Broad general radiographic experience (minimum 1 year NHS experience)
• Proven acumen for approaching all situations with an open mind and 'can do' attitude

Desirable

• Demonstrable Quality Improvement, transformation or innovation experience
• Exposure to specialist techniques e.g. IR, Cath Lab, Mammography, etc.
• Student supervision responsibilities
• Competency assessment responsibilities
• Experience with writing protocols, policies and/or procedures
• Radiation protection supervisor training
• IV cannulation trained and competent

Skills and Knowledge

Essential

• Able to work under own initiative
• Able to work well in a complex team
• Ability to make decisions
• Organisational skills
• Interest and willingness in teaching/training
• Up-to-date technical knowledge
• Ability to undertake primary diagnosis from acquired images
• Ability to safely use specialist equipment
• An exemplary understanding and demonstration of customer service standards
• Able to supervise junior staff including students
• Willingness to participate in departmental service development
• Able to apply use of IG to principles of patient confidentiality
• Willingness to extend role e.g. IV cannulation

Desirable

• Leadership skills and/or potential
• Awareness of developments in NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

West Middlesex University Hospital

Twickenham Road

Isleworth

TW7 6AF

United Kingdom

Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB DESCRIPTION

JOB TITLE: HEALTHCARE ASSISTANT

REPORTS TO: SENIOR PRACTICE NURSE (Clinically)

PRACTICE MANAGER (Administratively)

HOURS: As per contract

LOCATION: Crown Street Surgery

Job summary:

Working under the direct supervision of the senior practice nurse and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

Duties and responsibilities (Clinical and Administrative) :

The HCA will regularly work without supervision on assigned tasks involving direct care in support of the registered nurses. These duties, working to agreed practice protocols, will include:

Aspects of new patient registration health checks and CVD risk assessment

Weight checks

Routine blood pressure monitoring

Ambulatory blood pressure monitoring

Dealing with pathology samples either by sending to the pathology laboratory or testing in surgery as appropriate

Simple first aid

Ear Syringing

Wounds & Dressings

B12 injections under Patient Group Direction

Influenza immunisations under Patient Group Direction

Dietary / lifestyle advice

Minor Surgery assistant

INR monitoring

Assist and chaperone the doctors when required.

Phlebotomy (including paediatric)

Maintaining and ordering stock supplies

Assisting with data collection

Simple assessments eg. wheelchair assessments

Assisting with chronic disease call and recall systems

Assisting with audit

Ensure all appropriate information is entered on the patients computer record through the correct templates.

Assisting with claims for services relating to nursing and HCA care as required.

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Ensure accurate notes of all consultations and treatments are recorded in the patients notes on the clinical computer system as appropriate.

Ensure accurate completion of all necessary documentation associated with patient health care and registration with the practice/s.

Health & Safety

The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):

Using personal security systems within the workplace according to practice guidelines

Awareness of national and local standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines

Responsible for the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements

Management and maintenance of Personal Protective Equipment (PPE) for the practice, including provision, ordering, availability and ongoing correct usage by staff

Responsible for hand hygiene across the practice

Ownership of infection control and clinically based patient care protocols, and implementation of those protocols across the practice

Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process

Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes

Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.

Safe management of sharps procedures including training, use, storage and disposal

Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management

Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised

Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers

Undertaking periodic infection control training (minimum twice annually)

Routine management of own team / team areas, and maintenance of work space standards

Waste management including collection, handling, segregation, container management, storage and collection

Spillage control procedures, management and training

Decontamination control procedures, management and training, and equipment maintenance

Maintenance of sterile environments

Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Maintain and develop professional development and education either virtually or by attendance at courses and study days as deemed useful or necessary for the needs of the service

Quality

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognize peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

Apply practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect own work

Participate in audit where appropriate

Assist in practice audits, CQC compliance evidence, QOF recalls and Ealing Standards

Student/staff education and training

Contribute towards the education and training of Nursing Associate students, health care support workers, medical students and those new to Primary care roles (including GP trainees).

The induction of relevant members of practice staff with special responsibility for Health Care Assistants as required.

Flexibility

This role profile is intended to provide a broad outline of the main responsibilities only. Further possible patient care needs may arise for which the surgery will provide training for. The post holder will need to be flexible in developing the role to ensure business needs are satisfied.

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths
• Qualified in NVQ level 2 or 3 in Health and Social Care
• Right to work in the UK
• Basic computer skills to navigate clinical software (ideally SystmOne)
• Previous experience working in GP / Primary care

Desirable

• Qualified in Phlebotomy (Adult and Paediatrics)
• Training completed in INR monitoring
• Holding, working towards, or willing to undertake additional qualification in asthma, diabetes, COPD, family planning

Experience

Essential

• Good communication skills both written and verbal
• Evidence of IT literacy and keyboard skills
• Knowledge of needs of patients with long term conditions including Asthma, COPD, Diabetes, Hypertension, Cardiovascular Disease
• Wound care/removal of sutures and staples
• ECGs
• Venepuncture
• New patient checks
• Understanding the importance of evidence-based practice
• Understand the requirement for PGDs and PSDs
• Evidence of team working skills and ability to build working relationships with colleagues and patients
• Evidence of ability to work autonomously appropriately
• Aware of accountability of own role and others role in a nurse led service
• Ability to respect patient and
• practice confidentiality

Desirable

• Experience of working in a busy clinical environment covering a range of HCA duties
• Awareness of local and national health policy
• Awareness of GMS contract and national/local enhanced services
• Awareness of clinical governance issues in primary care

Other

Essential

• Ability to work under pressure and to tight deadlines
• Ability to put people at ease in stressful situations
• Commitment to ongoing professional development
• Ability to provide high standard of care
• Good interpersonal and communication skills
• Flexible, reliable and enthusiastic

Desirable

• Experience and interest in education within a primary care setting
• Able to do home visits if needed using own care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Crown Street Surgery

Address

21-23 Crown Street, 2 Lombard Court

Acton

W3 8SA

United Kingdom

Employer's website

https://www.crownstreetsurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached Job Description for more information as well as a full list of duties and responsibilities.

Person Specification

Qualifications

Essential

• Band 3 experience
• basic wound care
• Observation taking
• venepuncture

Desirable

• catheter care including re catheterisation
• insulin administration
• venepuncture

Experience

Essential

• as much experience as possible

Desirable

• willing to train

Additional Criteria

Essential

• must be a driver

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Minehead Community Hospital

Luttrell Way

Minehead

Somerset

TA24 6DF

United Kingdom

Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

What You Will Do

Clinical Practice

• Independently assess, diagnose, and manage MSK presentations, including complex cases.
• Request investigations such as imaging and blood tests, and make appropriate referrals.
• Create tailored selfmanagement plans that support behavioural change and longterm recovery.
• Use your full scope of practice, including prescribing and injection therapy (where qualified).
• Record utilisation data daily and collect Patient Satisfaction Questionnaires (PSQs).

Collaboration & Development

• Work as part of a GPbased MDT and build strong, positive relationships with practice staff.
• Educate colleagues on MSK triage pathways and provide informal clinical guidance.
• Support clinical audits and contribute to service improvement initiatives.
• Help shape and refine local MSK care pathways.

Leadership & Learning

• Participate in supervision and peerreflection sessions.
• Continue progressing against the HEE Roadmap to Practice.
• Contribute to clinical governance and mentoring where appropriate.

What Were Looking For

Essential

• HCPC and CSP registered Physiotherapist.
• Minimum 5 years postgraduate clinical experience.
• Minimum 3 years MSK clinical experience.
• Understanding of the HEE Roadmap to Practice and the MSK Core Capabilities Framework.
• Active CPD portfolio aligned to the four pillars of advanced practice.

Desirable

• MSc Level 7 modules.
• Prior FCP or MSK triage experience (NHS or private sector).
• Experience working in GP practices.
• Experience using EMIS or SystmOne.
• Qualified in injection therapy and/or Independent Prescribing.

Key Skills

• Confident, friendly, and collaborative, with the ability to integrate smoothly into GP practice teams.
• Able to build strong working relationships with GPs, reception teams, nurses, and MDT colleagues.
• Excellent communication and clinical reasoning skills.
• Calm, resilient, and proactive in a fastpaced and evolving healthcare environment.
• Comfortable using digital tools and modern clinical systems.
• Committed to high standards of ethical, professional, and patientcentred care.

What We Offer

• 12.5+ days protected CPD time annually.
• Fully funded training in Injection Therapy and Independent Prescribing.
• 25 days annual leave + Bank Holidays (rising to 33 with service).
• Enhanced sick pay scheme.
• Corporate private healthcare cash plan via Medicash.
• Electric Vehicle Salary Sacrifice Scheme.
• Cycle2Work and TechScheme salary sacrifice options.
• Flexible workplace pension.
• Referafriend bonus scheme.
• A friendly, inclusive, and supportive team culture.

Equality, Diversity and Inclusion

Primary Care Physio welcomes applications from all backgrounds and is committed to fair and inclusive recruitment. We are happy to provide reasonable adjustments and support throughout the recruitment process. If you require assistance due to a disability or longterm health condition, please contact [email protected].

This supports:

• Equality Act 2010 (reasonable adjustments duty)
• NHS People Promise (Belonging, Compassionate and Inclusive)
• CQC WellLed domain (inclusive culture, fair treatment)

Person Specification

Qualifications

Essential

• - HCPC and CSP registered Physiotherapist
• - A degree in Physiotherapy

Desirable

• - Completion of some level 7 MSc learning (HEE Roadmap Stage 1 & 2)
• - Qualified independent prescriber
• - Qualified injection therapist

Experience

Essential

• - Minimum 5 years post-graduate clinical experience
• - Minimum 3 years MSK clinical experience
• - Understanding of the HEE Roadmap to Practice and the MSK Core Capabilities Framework
• - Active CPD portfolio aligned to the 4 pillars of advanced practice
• - Where possible, reasonable adjustments will be considered to enable applicants to meet the requirements of the role.

Desirable

• - Prior FCP or MSK triage experience (private or NHS)
• - Experience working in GP practices
• - Experience using EMIS or SystmOne

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Promni Health

Address

Millstream Medical Centre

Millstream House

Avon Approach

SALISBURY

SP1 3SL

United Kingdom

Employer's website

https://www.promnihealth.co.uk (Opens in a new tab)

Job description

Job responsibilities

Principal Duties and Responsibilities

Patient Care Navigation

Welcome patients and visitors in a courteous, professional and compassionate manner.

Assess patient requests using approved Care Navigation principles and Practice protocols.

Signpost patients to the most appropriate clinician, service or healthcare provider according to their needs.

Support patients in accessing a wide range of NHS and community services where appropriate.

Assist patients in understanding the services available both within and outside the Practice.

Escalate urgent clinical concerns immediately in accordance with Practice procedures.

Manage incoming telephone calls, face-to-face enquiries and electronic requests efficiently and professionally.

Book, amend and cancel appointments in accordance with Practice protocols and clinician availability.

Process home visit requests in line with Practice procedures.

Check patients into clinics and manage patient flow throughout the day.

Keep patients informed of delays and changes to appointments.

Ensure consulting rooms and reception areas are prepared and maintained to provide a welcoming environment.

Administrative Responsibilities

Maintain accurate electronic patient records using the Practice clinical system.

Register new patients and update demographic information.

Process repeat prescription requests in accordance with Practice policy.

Respond to authorised requests for test results whilst maintaining strict confidentiality.

Process incoming correspondence and electronic workflow as directed.

Manage tasks generated through Practice systems including EMIS Web, Anima, NHSmail and other approved digital platforms.

Receive and accurately record messages for clinicians and other members of the Practice Team.

Liaise effectively with pharmacies, hospitals, community services and other healthcare providers.

Respond positively and professionally to patient enquiries.

Explain Practice procedures and available services clearly.

Process requests for non-NHS services and collect fees where applicable.

Support patients who may require additional assistance or reasonable adjustments.

Deal sensitively with distressed or anxious patients, escalating concerns when appropriate.

Handle complaints courteously and in accordance with the Practice Complaints Procedure.

Information Governance

Maintain confidentiality at all times.

Comply with GDPR, NHS Confidentiality Code of Practice and Information Governance policies.

Ensure patient information is accurate, secure and handled appropriately.

Health, Safety and Security

Maintain a clean, tidy and safe reception environment.

Follow all Health & Safety, Fire Safety and Infection Prevention and Control procedures.

Report hazards, incidents or security concerns promptly.

Assist with opening and closing procedures as required.

Team Working

Work collaboratively with all members of the multidisciplinary team.

Provide cover for colleagues during periods of absence or increased demand.

Participate in Practice meetings and contribute to service improvements.

Demonstrate flexibility to support the changing needs of the Practice.

Training and Personal Development

Participate in mandatory and statutory training.

Undertake Care Navigation training and continue to develop knowledge of local NHS and community services.

Participate in annual appraisal and personal development planning.

Maintain competence in Practice systems and digital technologies.

General Responsibilities

The duties outlined above are not exhaustive and may change to meet the evolving needs of the Practice. All employees are expected to undertake any reasonable duties consistent with the grade and nature of the post.

Place of Work

The main place of work will be based at Kingsland, but there may be occasional times where travel is required to the practices branch surgeries at Orleton and Leintwardine.

Health & Safety

Working within a healthcare environment, the post-holder must take responsibility for their own and others health, safety and security. This will include, but will not be limited to

All staff within the department adhere to their individual responsibilities for infection control and health and safety, using a system of observation, audit and check, hazard identification, questioning, reporting and risk management.

Maintain an up to date knowledge of health and safety and infection control statutory and best practice guidelines and ensure implementation across the Practice.

Using personal security systems within the workplace according to Practice guidelines.

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across the Practice.

Making effective use of training to update knowledge and skills, and initiate and manage the training of others in these areas.

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards, and initiation of remedial or corrective action where needed.

Actively identifying, reporting on and correcting health and safety hazards and infection hazards immediately when recognised.

Keeping own work areas and general and patient areas generally clean, identifying issues and hazards and risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation, where appropriate, with other staff.

Confidentiality

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner that is welcoming to the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal and Professional Development

The post-holder will participate in any training program implemented by the Practice as part of this employment, such training to include

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality

The post-holder will strive to maintain quality within the Practice, and will

• Alert other team members to issues of quality and risk.
• Assess their own performance and take accountability for their own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on their own and the teams activities and making suggestions on ways to improve and enhance the teams performance.
• Work effectively with individuals in other agencies to meet patient needs.
• Effectively manage own time, workload and resources.

Communication

The post-holder should recognise the importance of effective communication within the team and willstrive to

• Communicate effectively with other team members.
• Communicate effectively with patients and carers.
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Notes

This job description provides an overview of the role and is not exhaustive. The post-holder may be asked, following appropriate consultation, to undertake other duties commensurate with the post to meet the changing needs of the Practice. The job description and person specification will be reviewed periodically and may be amended following consultation with the post-holder.

Person Specification

Qualifications

Essential

• GCSE (or equivalent) in English and Maths at Grade C/Level 4 or above. Good standard of numeracy and literacy

Desirable

• Customer Service qualification

Experience

Essential

• Experience in a customer-facing role. Experience managing confidential information. Experience working under pressure whilst maintaining accuracy.

Desirable

• Experience within NHS General Practice or Primary Care. Experience using EMIS Web, Anima or similar clinical systems.

Knowledge

Essential

• Understanding of excellent customer service. Awareness of confidentiality and data protection. Good IT skills.

Desirable

• Knowledge of Care Navigation principles. Understanding of Total Triage. Knowledge of NHS services and Primary Care pathways.

Skills and Abilities

Essential

• Excellent communication skills. Active listening. Ability to prioritise workload. Good organisational skills. Attention to detail. Professional telephone manner. Ability to deal with challenging situations calmly.

Desirable

• Experience of conflict resolution. Confidence supporting patients with digital services.

Personal Qualities

Essential

• Friendly and approachable. Empathetic. Reliable. Professional. Flexible. Team player. Positive attitude. Able to maintain confidentiality. Resilient under pressure.

Desirable

• Commitment to continuous improvement and service development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mortimer Medical Practice

Address

Kingsland

Leominster

Herefordshire

HR6 9QL

United Kingdom

Employer's website

https://www.mortimergpsurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

As the senior clinical fellow in anaesthesia, the post-holder will take part in a 1:8 senior registrar on-call rota alongside other residents. The post holders clinical time will be spent on a variety of surgical lists covering specialties highlighted below. As far as possible, our department will provide senior clinical fellows the opportunity to spend more time in their preferred surgical sub-specialties to further their career goals.

The surgical specialties covered at Charing Cross hospital are neurosurgery (including interventional neuro-radiology and thrombectomy), head and neck (including plastics reconstructions, free flaps and robotic assisted surgery), complex airway procedures (including laryngo-tracheal reconstruction and airway lasering), major urology (including robotic assisted surgery), ENT, plastics, major colorectal (including HIPEC), major orthopaedics and day surgery.

Hammersmith Hospital includes renal, hepatobiliary, cardio-thoracic surgery, major gynae-oncology surgery and also provide anaesthesia for upper GI and endocrine surgery.

St Marys hospital is one of the four London Major Trauma Centres with associated surgical specialties, a quaternary vascular service and a busy obstetric unit. Additionally, colorectal, oesophageal, general, bariatric and paediatric surgery are also provided at this site.

The clinical duties would cover the Stage 2 and 3 (sub-specialties Airway and Neuro-anaesthesia available) curriculum of the Royal College of Anaesthesia (RCOA). Clinical fellows will have opportunities to undertake activities that enhance their non-clinical skills such as education, research, and quality improvement and publication preparation.

Please refer to job description and person specification for full details of eligibility criteria before applying.

Person Specification

Education/Qualifications

Essential

• Full GMC registered/ licensed Medical Practitioner
• Final FRCA or equivalent

Desirable

• Post graduate qualification or further degree
• Distinctions, prizes

Language/ Communication Skills

Essential

• Excellent understanding of English, both written and oral.

Academic Achievements including Research/Publications

Essential

• Good understanding of principles of research.

Desirable

• Participated in research
• Peer reviewed publications
• Experience of presenting data locally/ regionally/ nationally

Audit

Essential

• Understanding of the application of audit and clinical governance to clinical practice.

Desirable

• Initiated and completed quality improvement projects

Teaching & Training

Essential

• Experience of delivering teaching and training to undergraduates/ postgraduates and allied health professionals.

Desirable

• Trained educator (e.g. GIC, Train the Trainer)
• Initiated, led and delivered a teaching programme

Clinical skills

Essential

• Demonstrates a broad range of advanced clinical and assessment skills in anaesthesia.

Desirable

• Advanced life support (ALS) provider or equivalent, ATLS, ALS, EPLS

Knowledge/skills

Essential

• Minimum of 5 years' experience in anaesthesia and intensive care in a structured training programme.
• Knowledge of UK Health Systems.
• Understands current issues in the NHS & Anaesthesia.

Desirable

• Evidence of developing subspecialty interest in anaesthesia relevant to ICHNT

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Charing Cross Hospital

Fulham Palace

London

W6 8RF

United Kingdom

Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The successful applicants will join the paediatric medical Tier 2 gaining general paediatric, neonatal, and ambulatory experience at GHH; and general paediatric, HDU, and subspecialty experience at BHH. You will work with the multidisciplinary team, under the supervision of the departmental consultants, offering leadership and training for other resident doctors, and providing emergency, elective, and ongoing clinical care to patients attending the assessment units, outpatient clinics, admitted to the inpatient wards, HDU (BHH) and Neonatal Unit (GHH), and supporting neonates on delivery suite and post natal wards (GHH), and children attending the Emergency Department and other departments, as required.

**Please note, full GMC registration with a licence to practice is essential for this role. However UHB may be able to sponsor for GMC should we not be able to recruit a candidate who is already registered.**

Person Specification

Qualifications

Essential

• *Full GMC registration
• *Eligibility to live and work in the UK
• *Evidence of achievement of Foundation competencies in line with GMC standards/Good Medical Practice
• *Minimum of FOP, TAS, and AKP
• *APLS, PILS or EPALS AND NLS provider course

Desirable

• *Clinical MRCPCH or equivalent post graduate Paediatric qualification overseas

Experience

Essential

• *Able to demonstrate clinical knowledge appropriate to level of responsibility
• *Minimum 12 months as paediatric medical practitioner in a multi professional environment equivalent to the hospitals in which trainees are currently working in UK
• *Recent Neonatal experience within NHS
• *Evidence of achievement of ST3 competencies in paediatrics.
• Expert knowledge of measures to stabilise critically ill babies, children and young adults
• * Basic understanding of audit and research methodologies
• * Basic understanding of health and safety, clinical risk and quality issues
• * Awareness of equality and diversity
• * Awareness of Clinical Governance procedures
• * Expert knowledge of measures to stabilise critically ill babies, children and young adults
• * Basic understanding of audit and research methodologies
• * Basic understanding of health and safety, clinical risk and quality issues
• * Awareness of equality and diversity
• * Awareness of Clinical Governance procedures

Additional Criteria

Essential

• *Level 3 safeguarding Competencies
• *Enhanced DBS check

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Good Hope Hospital

Rectory Rd

Sutton Coldfield

West Midlands

B75 7RR

United Kingdom

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Job description

Job responsibilities

The must haves for this role:

1. Recent experience of managing end-to-end recruitment
2. Knowledge of how to attract and screen candidates in a challenging recruitment market
3. Excellent communication skills with the ability to persuade, influence and build great working relationships!
4. Ability to travel independently around Berkshire, noting that some of our locations cannot easily be reached by public transport

For further information about the role, please see attached job description and person specification.

Your application is your opportunity to demonstrate to us how you meet the requirements of the role. We recognise that AI tools can support accessibility, equity and confidence for applicants. However, its important that examples and responses given in your supporting statement genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey.

In addition to explaining how you meet the person specification, you must complete your employment history for at least the last five years. Any experience, skills or responsibilities referenced in your supporting statement should be evidenced within your employment history. Applications that do not include sufficient employment history to support the experience claimed may not be shortlisted.

We're committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Stonewall Proud Employer, Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

We welcome a conversation about flexibility and any other questions you may have. Please don't hesitate to contact Sarah Crawforth, Candidate Attraction Manager on 07815 485130 or email [email protected] who'll be delighted to help.

Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.

Person Specification

Education, qualifications or training

Essential

• Good standard of education to degree level or equivalent or extensive experience in recruitment or talent acquisition

Previous Experience

Essential

• Recent experience managing end to end recruitment processes
• Experience of using TRAC/application tracking systems
• Significant experience working within a talent acquisition or recruitment team (agency or in-house function)
• Experience of partnering with hiring managers to understand recruitment requirements and to positively influence recruitment outcomes
• Evidence of previously recording and measuring recruitment success
• Experience of writing effective job ads
• Experience of using job boards and CV sifting to identity suitable candidates
• Experience of arranging and facilitating recruitment events (virtually and in-person)

Knowledge, skills and abilities

Essential

• Knowledge of how to use social media for recruiting
• Able to identify suitable recruitment solutions to support specific hiring needs

Desirable

• Understanding employment law principles and how to apply these to recruitment processes

Additional Requirements (to be discussed at interview)

Essential

• Ability to travel independently around Berkshire

Employer details

Employer name

Berkshire Healthcare Foundation Trust

Address

London House, London Road, Bracknell, Berkshire, RG12 2UT

London House, London Road

Bracknell

RG12 2UT

United Kingdom

Employer's website

https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached job description and person specification for full details of roles and responsibilities

Person Specification

Education, Qualifications and Training

Essential

• GCSE English Language (grade C or above)

Experience

Essential

• Previous administrative experience or equivalent
• Experience working as part of a team
• Experience with Microsoft Office

Desirable

• Clerical/office administration experience within a healthcare environment

Knowledge and Skills

Essential

• Excellent telephone manner
• Excellent customer care skills
• Ability to work autonomously, coordinate and prioritise
• Ability to problem solve and cope under pressure
• Ability to liaise with other staff and departments
• Ability to work as a team in a multidisciplinary environment
• Understanding of the need for confidentiality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Salisbury NHS Foundation Trust

Address

Salisbury NHS Foundation Trust

Odstock Road

Salisbury

SP2 8BJ

United Kingdom

Employer's website

https://www.salisbury.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk

Person Specification

Skills

Essential

• Good written and verbal communication skills
• An ability to communicate with people at all levels
• Ability to work under pressure
• Ability to use transcription equipment

Qualifications

Essential

• RSA II or equivalent

Desirable

• Qualification in medical secretarial studies
• Possession of ECDL qualification

Knowledge

Essential

• Good all round secretarial knowledge of all office practice and procedures
• A good understanding of Microsoft Office and Outlook, audio typing experience (RSA II or equivalent)
• Knowledge of medical terminology

Desirable

• Knowledge of the Trust's current Information Technology systems (e.g. Medisec, Patient Centre, EPR, G2 dictation)

Experience

Essential

• Significant experience in a hospital setting or similar

Desirable

• Previous experience working in the Trust in similar role
• Experienced in the use of Excel

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Northern Care Alliance NHS Foundation Trust

Address

Salford Royal Hospital

Stott Lane

Salford

M6 8HD

United Kingdom

Employer's website

https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk

Person Specification

Qualifications

Essential

• Numeracy & Literacy (A-C)

Desirable

• Customer care NVQ level 2 or equivalent experience
• ECDL

Skills

Essential

• Be able to prioritise own workload and work to deadlines
• Ability to work under pressure
• Excellent interpersonal and communication skills in order to deal with a wide range of NHS staff and patients on the telephone
• Ability to deal effectively with confrontational/challenging situations

Experience

Essential

• Previous experience of working within a team
• Experience of working in a customer care environment
• Office experience and knowledge of administrative procedures

Desirable

• Booking & Scheduling/Theatre Scheduling background

Knowledge

Essential

• An understanding of NHS targets
• Good knowledge of computer systems and ability to transfer information accurately
• A good understanding of confidentiality/data protection

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Northern Care Alliance NHS Foundation Trust

Address

Rochdale Infirmary

Whitehall Street

Rochdale

OL12 0NB

United Kingdom

Employer's website

https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:https://careers.northerncarealliance.nhs.uk

Person Specification

Qualifications

Essential

• Good general education

Desirable

• Relevant NVQ2 qualifications
• IT related qualification

Knowledge

Desirable

• Knowledge of Microsoft Office and Outlook
• Knowledge of Patient Centre, Adastra, EPR

Experience

Essential

• Previous experience of working within a customer care environment
• Customer Service experience

Desirable

• Previous experience of reception work

Skills

Essential

• Ability to work in a high-pressured environment
• Excellent verbal and written communication skills
• Excellent keyboard skills
• Ability to problem solve, plan and prioritise workload
• Good literacy and numeracy skills
• Computer literate
• Ability to work in a high-pressured environment
• Ability to deal with sensitive issues
• Ability to problem solve, plan and prioritise workload

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Northern Care Alliance NHS Foundation Trust

Address

Salford Royal Hospital

Stott Lane

Salford

M6 8HD

United Kingdom

Employer's website

https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary

The post holder will work as part of the practice team, responsible for the timely and efficient repeat prescribing service to patients. The role will also include the accurate and timely summarising and clinical coding of patient correspondence. The role will involve reviewing incoming correspondence, identifying relevant clinical information, taking appropriate action, and ensuring that items requiring clinical input are promptly forwarded to the appropriate member of the Clinical Team.

To ensure a timely and efficient repeat prescribing service to patients. To summarise and forward in an efficient and effective manner.

The post holder will contribute to maintaining accurate, up-to-date and high-quality patient records, while ensuring that all correspondence is processed efficiently, confidentially and in accordance with practice procedures and NHS requirements.

Key Responsibilities

The post holder will be responsible for ensuring all correspondence is dealt with in an efficient and timely manner and within our service level agreements.

Key duties include:

Processing prescription requests from patients, pharmacies, and other healthcare professionals within the practice SLA.

Preparing repeat prescriptions in line with the practices procedures and prescribing protocols.

Checking prescription requests against the patients medication record and identifying discrepancies or unusual requests for review.

Updating patient medication records accurately and ensuring changes are documented.

Monitoring repeat medication requirements, including identifying patients who may need a medication review or be eligible for repeat dispensing.

Handling prescription-related queries from patients and explaining administrative processes clearly.

Communicating with community pharmacies regarding prescription issues, missing items, or requests for clarification.

Accurately code diagnoses, symptoms, procedures, investigations and clinical information using SNOMED CT and other relevant coding systems.

Review and code information from patient consultations, clinical letters, hospital correspondence, test results and discharge summaries.

Ensure patient records are complete, accurate, up to date and appropriately coded.

Identify missing or unclear clinical information and liaise with GPs and other clinicians where clarification is required.

Support the practice with QOF, enhanced services, IIF and other contractual reporting requirements.

Maintain confidentiality and comply with GDPR, information governance and practice policies.

Identify coding discrepancies or duplicate/inaccurate entries and make appropriate corrections.

Support the practice in achieving high-quality clinical data and accurate reporting.

Keep up to date with changes to coding standards, NHS requirements and primary care contractual requirements.

Work closely with GPs, practice nurses, administrators and the wider practice team to improve the quality of clinical records.

Contribute to continuous improvement of clinical coding processes and data quality within the practice.

Correspond with patients and hospital trusts regarding relevant clinical and administrative matters.

Reception support, including booking nursing appointments, responding to patient enquiries, signposting patients to appropriate healthcare services, and providing guidance and support with the use of AskMyGP.

Take opportunities (make every contact count MECC) as appropriate to remind patients to book checks, for example chronic disease annual reviews, childhood immunisations, cervical screening

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, the post-holder will have access to confidential information relating to patients and their carers, staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health and Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to Practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Reporting potential risks identified

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Monthly training sessions as necessary

Quality

The post-holder will strive to maintain quality within the Practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Communication

The post-holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognize peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services

The post-holder will:

Apply Practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect own work

Participate in audit where appropriate

Equal Opportunities

Cardinal Medical Practice is an equal opportunities employer and you will be expected to comply with all relevant policies and procedures in this area together with all other policies and procedures as initiated by the practice.

Work Visa/Permits/Leave to Remain

If you are a non-resident of the United Kingdom or European Economic Union, you are required to have a valid work visa and leave to remain in the UK, which is renewed as required. The Practice is unable to employ or continue to employ you if you require but do not have a valid work visa and/or leave to remain in the UK.

Code of Conduct

All staff are required to work in accordance with the code of conduct for their professional group (e.g. Nursing and Midwifery Council, Health Professions Council, General Medical Council, NHS Code of Conduct for Senior Managers).

Infection Control

It is the responsibility of all staff, whether clinical or non-clinical, to familiarise themselves with and adhere to current policy in relation to the prevention of the spread of infection.

Clinical staff, on entering and leaving clinical areas and between contacts with patients, must apply alcohol gel to their hands and also wash their hands frequently with soap and water. Staff are required to communicate any infection risks to the Infection Control lead.

Complaints

From time to time, complaints may occur, no matter how professional the approach of our staff. All complaints are investigated promptly, and the full co-operation of staff is required. The current guidelines amplify the above points with policies and procedures explained.

Maintaining continued professional development

Clinical staff making entries into patient health records are required to follow any Practice standards of record keeping

Information Quality Assurance

As an employee of the Practice it is expected that you will take due diligence and care in regard to any information collected, recorded, processed or handled by you during the course of your work and that such information is collected, recorded, processed and handled in compliance with Practice requirements and instructions.

Freedom of Information

The post holder should be aware of the responsibility placed on employees under the Freedom of Information Act 2000 and is responsible for helping to ensure that the Practice complies with the Act when handling or dealing with any information relating to Practice activity.

Person Specification

Experience

Desirable

• Previous experience of using SystmOne
• Understanding of prescribing processes
• Previous experience of clinical coding

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cardinal Medical Practice

Address

Deben Road Surgery

2 Deben Road

Ipswich

IP1 5EN

United Kingdom

Employer's website

https://www.cardinalmedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

If you would like to find out more information about this role, please see the attached job specification.

Person Specification

Experience

Essential

• Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times.
• Experience of working with the general public, being sensitive and empathic in distressing situations.
• Ability to work as part of a team.
• Strong IT and administration skills, with a high level of accuracy and attention to detail.

Desirable

• Previous medical or healthcare receptionist experience is desirable.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

7 Little St John's Street

Woodbridge

Suffolk

IP12 1EE

United Kingdom

Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Accept referrals via agreed protocols within the service.

Assess and support people with a common mental health problem in the selfmanagement of their recovery.

Undertake patient-centred interviews which identifies areas where the person wishes to see change and or recovery and makes an accurate assessment of risk to self and others.

Make decisions on suitability of new referrals, adhering to the departments referralprotocols, refers unsuitable clients on to the relevant service or back to the referralagent as necessary or steps-up the persons treatment to high intensity psychological therapy.

Provide a range of information and support for evidence based high-volume low intensity psychological treatments. This may include guided self-help computerised CBT, information about pharmacological treatments. This work may be face to face, telephone or via other media.

Educate and involve family members and others in treatment as necessary.

Adhere to an agreed activity contract relating to the overall number of client contactsoffered, and clinical sessions carried out per week in order to minimise waiting times and ensure treatment delivery remains accessible and convenient.

Attend multi-disciplinary meetings relating to referrals or clients in treatment, where appropriate.

Complete all requirements relating to data collection within the service.

Keep coherent records of all clinical activity in line with service protocols and use these records and clinical outcome data in clinical decision making.

Work closely with other members of the team ensuring appropriate step-up and step-down arrangements are in place to maintain a stepped care approach.

Assess and integrate issues surrounding work and employment into the overall therapy process.

Operate at all times from an inclusive values base which promotes recovery andrecognises and respects diversity.

Person Specification

Qualification

Essential

• Having passed an accredited course and being specifically qualified as a Psychological Wellbeing Practitioner - i.e., PGCert in Primary Care Mental Health Practice / PGCert Low Intensity CBT Practitioner
• Registration with either the BABCP or the BPS (or for newly qualified/appointed staff, to achieve this within 12 months)

Desirable

• Training in nursing, social work, occupational therapy, arts therapy or within a psychological therapy
• Health or Social Care related degree

Skills

Essential

• Ability to evaluate and integrate training into practice
• Computer literate
• Excellent verbal and written communication skills, including telephone skills
• High level of enthusiasm and motivation
• Advanced communication skills
• Ability to work within a team and foster good working relationships
• Ability to use clinical supervision and personal development positively and effectively
• Ability to work under pressure
• Regard for others and respect for individual rights of autonomy and confidentiality
• Ability to be self reflective, whilst working with service users, in own personal and professional development and in supervision
• Ability to manage own workload and time
• Ability to demonstrate high standards in written communication
• Able to write clear reports and letters
• Ability to evaluate and put in place the effect of training
• Able to develop good therapeutic relationships with clients

Desirable

• Car driver and / or ability and willingness to travel to locations throughout the Mersey Care footprint
• Fluent in community languages other than English

Knowledge

Essential

• Demonstrates an understanding of anxiety and depression and how it may present in Primary Care
• Ability to manage own workload and time
• Ability to demonstrate high standards in written communication
• Able to write clear reports and letters
• Ability to evaluate and put in place the effect of training
• Computer literate

Desirable

• Demonstrates a knowledge of the issues surrounding work and the impact it can have on mental health
• Knowledge of self-help materials for managing common mental health problems
• Knowledge of medication used in anxiety and depression and other common mental health problems
• Demonstrates an understanding for the need to use evidence based psychological therapies and how it relates to this post

Experience

Essential

• Proven relevant experience of working with people with common mental health problems
• Excellent verbal and written communication skills, including telephone skills
• Able to develop good therapeutic relationships with clients

Desirable

• Proven relevant experience of working in Primary Care Services
• Proven relevant experience of working in a service where agreed targets in place demonstrating clinical outcomes
• Proven relevant experience of working in the local community

Values

Essential

• Continuous improvement - committed to making improvements to our services for the benefit of all
• Accountability - taking ownership to anticipate, develop and deliver high quality care
• Respect - how we treat others in an inclusive and supportive way
• Enthusiasm - demonstrate our passion and pride for what we do and how we do it
• Support - actively supporting others with compassion and courage

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

St Johns Unit

Alforde Street

Widnes

WA8 7QA

United Kingdom

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Derwentside & Chester le Street CMHT is a friendly, dynamic, and supportive team committed to collaboration and joint working. You will support the team's improvement activities for co-creation, aiming to deliver care that is highly personalised to each individual's needs and working closely with families, paid and unpaid carers. You will be encouraged and supported to bring your skills and experience to contribute to our team and locality's service development and continuous improvement and innovation endeavours.

Alongside the commitment from the Trust our team has a genuine sense of the importance of promoting staff well being. The Team has identified and proactive wellbeing champions, who aims to provide a range of opportunities for the team to think about how they stay well at work and in their personal lives.

We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.

Please refer to the attached job description and person specification for further detailed information and to ensure that you meet the role criteria before applying.

We encourage interested candidates to make contact with us to find out more about our team and the services we provide.

You will have an enthusiastic approach towards your own personal and professional development, being open-minded to changes in the way that the pathway is delivered in order to support service improvement and effectiveness of delivery so that we can improve experiences of care.

In return, you will receive regular appraisal, clinical, management and caseload supervision and will benefit from the support of an experienced and committed multi-disciplinary leadership team, including the Team Manager and the Clinical Specialist Nurse/Advanced Nurse Practitioner.

Due to the nature of the role it is essential that applicants are able to travel independently across the locality and have access to a suitable vehicle for business purposes. If necessary, adjustments can be considered in accordance with the Equality Act 2010.

This job advert may close early if a high volume of applications have been received. If interested, please apply for this post as soon as possible.

Person Specification

Qualifications

Essential

• Current professional registration with Nursing & Midwifery Council RNMH or RNLD (RNSC - CAMHS only ) - RGN (If appropriate)
• To be recognised practice assessor / mentor or work towards in an agreed timescale
• Trained Clinical Supervisor (within 6 month probationary period)
• Evidence of Continuing Professional Development

Experience

Essential

• Working with people with mental ill health / learning disabilities
• Working in a person centred therapeutic organisation
• Working collaboratively with service users and their families/carers
• Working in a multi-disciplinary team
• Working in partnership with other agencies

Knowledge

Essential

• Evidence based knowledge of best practice in caring for patients in the designated field.
• Understanding of relevant legislation (e.g. Mental Health Act, Mental Capacity Act)
• Understanding of Safeguarding and its application in practice
• Clinical Risk Assessment and Management and its application in practice
• Clinical Governance and its application in practice
• Confident working knowledge of clinical medicines management, including administration of injections

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Tees Esk and Wear Valleys NHS Foundation Trust

Address

Derwent Clinic

Shotley Bridge Hospital

Consett

DH8 0NB

United Kingdom

Employer's website

https://www.tewv.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Person Specification

Experience

Essential

• Excellent communication and interpersonal skills
• Ability to work under pressure in a fast-paced environment
• A clear and polite telephone manner
• Respectful of patient confidentiality
• Ability to work well as part of a team and autonomously.
• Understanding of SystmOne preferred but not essential.
• Previous experience of clinical coding preferred but not essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

Ongar War Memorial Medical Centre

57 Fyfield Road

Ongar

Essex

CM5 0AL

United Kingdom

Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Person Specification

General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure. The ideal candidate will be a highly motivated team player who has customer service/patient experience, offers excellent communication skills, and has the following attributes:

Essential

• Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times.
• Experience of working with the general public, being sensitive and empathic in distressing situations.
• Ability to work as part of a team.
• Strong IT and administration skills, with a high level of accuracy and attention to detail.
• Previous medical or healthcare receptionist experience is desirable.
• Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues. All applicants should ensure that they live within reasonable commuting distance.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

78 East Hill

Colchester

Essex

CO1 2QS

United Kingdom

Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

If you would like to find out more information about this role, please see the attached job specification.

Person Specification

Qualifications

Essential

• You will have at least a Diploma Level 2/3 Dispensary or equivalent Pharmacy Services qualification
• At least 2 years dispensary and pharmacy experience

Experience

Essential

• Excellent clinical and medication knowledge;
• Understanding and experience of working as a dispenser in GP practice setting;
• The commitment to continue to learn new clinical skills and develop your career;
• The confidence to work as part of a busy GP multi-disciplinary practice team and using your own initiative in decision making;
• The ability to be adaptable and flexible in your approach;
• Excellent patient facing inter-personal communication skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

The Health Centre, Chapel Rd

Mendlesham

Stowmarket

Suffolk

IP14 5SQ

United Kingdom

Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. Provide a professional, customer focused Supply Chain service to all user departments. Professionally handle customer enquiries and work with internal and external customers to provide advice and support to their enquiries, ensuring their needs are responded to and met.

2. Provide stock control, including stock rotation, re-ordering and replenishment service for an agreed range of consumables used by customers and to support end users in accordance with HPL and Trust policies. Ensure safe disposal and/or relocation of surplus, redundant and obsolete stock.

3. Participate and assist in stock takes, year-end counts and amendments as required.

4. Ensure that orders are expedited, chased and delivered on time.

5. Ensure personal training and development is up to date at all times.

6. Assist the Receipt and Distribution team as required.

7. Participate in implementation of new projects.

8. Cover in other Inventory Management areas as required in case of sickness or annual leave.

9. Promote a culture of continuous improvement in the procurement and supply chain function.

10. Ensure that all work carried out is conducted in a safe and efficient manner and in accordance with HPL and Trust policies and the Health and Safety at Work Act, Manual Handling Regulations and COSHH regulations.

11. Undertaking any other tasks which are deemed appropriate by the Supervisors, Supply Chain Manager or Director of Procurement.

Management and Systems

1. Deliver roll cages to wards and departments, break down roll cages, unpack and replenish cabinets, stores or store rooms in relevant wards and clinical and dispose of waste packing in line with HPL and Trust policies.

2. Responsible for checking that deliveries are correct against the requisition, purchase order and delivery note, booking in deliveries, investigating discrepancies with suppliers regarding errors or incorrect quantities and organising supplier returns or credits.

3. Provide a first check on the quality of the goods received and to report any obvious damage or discrepancies in accordance with HPL and Trust procedures.

4. Maintain a timed programme of replenishment orders as required, picking stock against picklists and requisitions and delivering to departments such that all Wards/Departments receive the service they require in a manner that ensure that this service is sustained irrespective of contingencies such as leave and sickness.

5. Maintain adequate stock levels in all locations, planning for weekends, bank holidays and other events and carry out checks of par stock levels around the Trust as directed by the Supply Chain Supervisors or Managers.

6. Undertaking rolling stock checks of stocks held throughout the Trust and reporting and discrepancies found.7. Conduct stock reviews of inventory products at ward/department level. Be able to run reports to support the review process to ensure optimal stock levels, identify the cost implications and savings to budget holders and achieve stakeholder support and sign off to any changes in the service provided, maintaining action logs.

8. Making necessary stock adjustments with regard to damaged/time expired items from all departments and assist with the removal, return or disposal of excess or redundant stock, logging any stock adjustments on the system for future analysis and reporting. Work with peers and supervisors to identify slow-moving stock lines so that action can be taken to prevent them expiring or becoming obsolete.

9. Assist with high urgency product recalls following safety alerts.

10. Ensuring the system is kept up to date with regards to location details and barcode data and that all locations are labelled up with their appropriate bar codes. Reporting any non- compliance to the Supervisor or Supply Chain Manager.

11. Recognise, locate and cleanse products not acceptable for use (obsolete, non- approved, recalled or expired).

12. Build and maintain good working relationships and effective communication with: staff nurses and departmental managers to ensure effective communication regarding Inventory. Procurement colleagues. Suppliers and company representatives.

13. Promote rationalisation and standardisation of products to help reduce stock holding. In liaison with senior and clinical colleagues, identify and explore opportunities for potential cost savings for the Trust, whilst maintaining quality standards.

14. At times of high demand or when the need for special requirements exist within a department or ward, attempt to source products from elsewhere in the Trust including asking neighbouring Trusts or the Nuffield for support. Keep customers informed of any product changes or shortages and actively source alternatives as required.

15. Ensure communication of information within the Supply Chain team and share best practice operationally; act and participate as a member of the wider Procurement team, assisting colleagues within other areas of the department as required and attending departmental update meetings.

16. Ensure that any general store areas and the stores that you are responsible for are maintained in a clean, safe and tidy and secure condition.

17. Understanding of GS1 barcoding standards.

Business Continuity and Emergency Preparedness

1. Support the Inventory Manager in the event of a major incident covering all Procurement and Supplies activities, ordering goods to meet emergency requirements.

2. Support the production and maintenance of the departments business continuity and emergency preparedness plans.This job description is an indication of the type and range of tasks that are expected of the post holder, and other duties may be required, in line with the role. It will be reviewed and amended from time to time to take account of changing organisational need.

Person Specification

Qualifications

Desirable

• Qualifications - in Warehouse management, CILT

Knowledge and Experience

Desirable

• Knowledge Inventory management Systems.
• Experience in stock control

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Royal Surrey

Egerton Road

Guildford

GU2 7XX

United Kingdom

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

NHS Staff Survey:OurCompassionate CultureandLeadershipscores reflect a workplace where kindness, respect, and empathy are the normnot the exception.

To be responsible for the unsupervised assessment of patient care needs in the Lung Heath Check service, ensuring appropriate assessment, planning, implementation and evaluation of care, maintaining high standards of evidence-based care.

To provide expert clinical assessment for a defined group of patients, including those with complex needs ensuring they are placed through the correct MDT and clinical pathway.

Please refer to attached Job description for further information.

We believe success lies in the diversity of our employees and are committed to promoting equality, encouragingdiversity,and embracing inclusion. We welcome applications from everyone interested in working for us.

MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.

We reserve the right to expire vacancies prior to the advertised closing date onceenoughapplications have been received.

MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.

By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This isin accordance withthe streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.

Uponcommencingemploymentwith theTrust,allemployees (except Medical & Dental Staff on national terms and conditions)aresubjectto aprobationary periodlastingaperiod of sixmonthswithanoptiontoextendfor afurther sixmonths toatotalof 12months.

Person Specification

Qualifications and knowledge

Essential

• Nursing Degree
• Nursing and Midwifery Council (NMC) PIN
• Evidence of post-registration development
• Accreditation in Lung Nursing or equivalent experience
• Basic Life Support (BLS)
• Understanding of use of clinical audit in a clinical setting
• Knowledge of infection control
• Mentorship/practice assessor qualification (or willingness to undertake)

Desirable

• Knowledge of current professional issues in nursing
• An understanding of current issues relating to the NHS and cancer care
• IRMER qualification
• Detailed knowledge of the LCS protocol, quality standards and incidental finding guidance
• Awareness of relevant national and local targets

Experience

Essential

• Experience of working as part of a team
• Experience working in an acute healthcare environment
• Significant post-registration experience in relevant clinical area
• Experience of acting coordinating a clinical area shift / service shift
• Experience supervising unqualified staff
• Experience supervising qualified staff
• Ability to work as part of a multi disciplinary/interdisciplinary team and follow up actions from screening review meeting
• Registered Nurse with significant band 5 experience

Desirable

• Experience in working in Lung Cancer Screening or other Screening services
• Experience working as a band 6.
• Advance communication skills course

Skills

Essential

• Ability to deal with complex and difficult emotional situations
• Ability to work autonomously and as part of a team
• Advanced clinical assessment and decision-making skills.
• Diplomacy and negotiation skills
• Good understanding of IT and technology
• Ability to manage workload and prioritise in a fast-paced environment
• Leadership and team management skills.
• Teaching and good presentation skills

Desirable

• Ability to undertake audits and support quality improvement.
• Ability to undertake career conversations and appraisals

Skills

Essential

• Ability to pay attention to detail to ensure accurate information is recorded and patients follow the correct pathway and incidental referral pathways.
• Evidence of working independently
• Ability to deal with difficult/sensitive situations.

Personal and people development

Essential

• Motivated and enthusiastic
• Approachable
• Able to work under pressure.
• Able to reflect on own practice
• Willing to learn and improve personal practice

Communication

Essential

• Excellent communication skills (verbal and written)
• Able to communicate effectively with other members of the Multi-Disciplinary Team (MDT)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Milton Keynes University Hospital NHS Foundation Trust

Address

Lung Health Checks (Dept)

Milton Keynes

MK6 5LD

United Kingdom

Employer's website

https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab)

Job description

Job responsibilities

Sort & deliver the roll cages, tote bins/pallets from NHS Supply Chain into delivery areas

Deliver all non-stock goods to delivery locations including medical consumables/printing/ stationery consumables/furniture (beds/desks/chairs/fridges)/computer equipment/medical equipment.

Ensure that a signature of receipt is obtained for all non-stock items delivered

Collection daily of empty roll cages/tote bins, cages are to be collapsed and returned to the agreed area. Liaise with clinical areas daily of any returns (goods) for both NHS Supply Chain or any other supplier.

Assist in the receipt of non-stock goods delivered by suppliers check delivery note for accuracy, check outside of parcels for any damage, sign for contents (goods)

Assist in checking the contents (goods) against the computerised order and delivery note and enter the details onto the Trusts computerised E Procurement system

Create the receipt number and attach to the delivery note.

Assist in ensuring that any electrical goods are identified as need to be checked by the EME Technician prior to use Assist in the delivery of urgent medical goods in the event of a Major Incident some sub-headings are suggested below, please use any appropriate for the post)

To support the department and organisation by carrying out any other duties that reasonably fit within the broad scope of a job of this grade and type of work.

Advisory/Contact Liaise with delivery drives regarding any queries raised at the time of delivery

Redirect delivery drives to other delivery areas within the Trust Liaise with medical/administration staff who have any queries regarding their delivery Assist with any telephone queries regarding deliveries

Direct patients to the correct appointment area General Deputies in the absence of the R&D Supervisor To have responsibility for Health, Safety and Welfare of self and others and comply at all times with the requirements of Health and Safety Regulations

Attend mandatory training, ie manual handling

Person Specification

Qualifications

Essential

• GCSE level education or equivalent experience

Knowledge and Experience

Essential

• Working knowledge of stores environment. Able to interface with supplier delivery representatives Knowledge of Health and Safety/Cosh Regulations (substances harmful to health
• Working knowledge of stores environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Royal Surrey

Egerton Road

Guildford

GU2 7XX

United Kingdom

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

SCOPE AND PURPOSE OF THE ROLE

The GP Practice Clinical Coder plays a critical role in accurately assigning medical codes to patient diagnoses, treatments, and procedures within a General Practice (GP) setting. This position requires strong knowledge of medical coding systems, attention to detail, and the ability to interpret medical documentation. The Clinical Coder ensures compliance with coding standards and regulations while maintaining the integrity of patient records.

KEY RESPONSIBILITIES:

• Review all incoming correspondence filing the document and entering pertinent information into the patients electronically medical record in accordance with the Coding Protocol with attention to QOF.

• Highlight clinician action and workflow to appropriate clinician or team as per Workflow Protocol.

• Organise the medical record of patient whom you are coding, to link problem titles.

• Checking incoming medical records and summarising onto clinical system.

• Recognise own knowledge limits and seek advice from clinical or administrative colleagues as appropriate.

• To carry out administrative related tasks as delegated by Clinical Lead and Practice Manager.

Medical Coding: Assign appropriate medical codes to patient diagnoses, treatments, procedures, and other relevant information based on the documentation provided by healthcare professionals. Ensure accurate and consistent coding practices in line with coding guidelines and regulatory requirements.

Documentation Review: Analyse medical records, including physician notes, lab reports, and other clinical documentation, to extract relevant information for coding purposes. Identify any missing or incomplete documentation and seek clarification from healthcare professionals when necessary

Coding Compliance: Adhere to coding standards, guidelines, and regulations such as the NHS Classification Service, Local Medical Committees (LMCs), and relevant healthcare authorities. Stay up to date with changes in coding regulations and ensure compliance within the GP practice.

Quality Assurance: Perform regular audits and quality checks on coded data to identify and resolve any coding discrepancies or errors. Collaborate with healthcare professionals to address any coding-related issues and provide feedback to improve documentation practices.

Coding Systems and Software: Utilize coding systems and software applications (e.g., EMIS, Read Codes) to accurately assign codes and ensure the integrity of coded data. Collaborate with IT staff to address any technical issues or system upgrades related to coding processes.

Training and Education: Stay informed about updates and changes in medical coding guidelines, regulations, and industry best practices. Provide training and education to healthcare professionals and staff members to enhance their understanding of coding practices and documentation requirements.

CONFIDENTIALITY:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential

• Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

HEALTH & SAFETY:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

• Using personal security systems within the workplace according to Practice guidelines

• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

• Making effective use of training to update knowledge and skills

• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

• Reporting potential risks identified

EQUALITY AND DIVERSITY:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation

• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

PERSONAL/PROFESSIONAL DEVELOPMENT:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

QUALITY:

The post-holder will strive to maintain quality within the Practice, and will:

• Alert other team members to issues of quality and risk

• Assess own performance and take accountability for own actions, either directly or under supervision

• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

• Work effectively with individuals in other agencies to meet patients needs

• Effectively manage own time, workload and resources

• Participate in quality improvement programs such as EQUIP

COMMUNICATION:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members

• Communicate effectively with patients and carers

• Recognize peoples needs for alternative methods of communication and respond accordingly

CONTRIBUTION TO THE IMPLEMENTATION OF SERVICES:

The post-holder will:

• Apply Practice policies, standards and guidance

• Discuss with other members of the team how the policies, standards and guidelines will affect own work

• Participate in audit where appropriate

This job description is not exhaustive but rather a reflection of the current position and the post-holder is expected to view it as a guide rather than an exact description of all duties and responsibilities. It may be subject to variation from time to time as services develop.