Job description

Job responsibilities

JOB PURPOSE

The post holder is responsible for the delivery of practice nursing services care to the practice population. Supported by the Lead Prescribing Nurse and General Practitioners within the practice, they will deliver care within the boundaries of their scope of practice, focusing upon supporting patients to be healthy, monitoring and management of long-term conditions, health prevention, wound care and screening activities that may include cervical screening, baby immunisations and travel health. They will work collaboratively with the general practice team to meet the needs of patients, supporting the delivery of policy and procedures.

KEY RESPONSIBILITIES

Clinical Practice:

Assess, plan, develop, implement, and evaluate programmes to promote health and well-being, and prevent adverse effects on health and well-being.

Implement and evaluate individual treatment plans for patients with a known long-term condition.

Identify, and manage as appropriate, treatment plans for patients at risk of developing a long-term condition.

Assist in the development of programmes to improve health and well-being and meet the specific needs of communities, groups and individuals.

Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care.

Support patients to adopt health promotion strategies that encourage patients to live healthily and apply principles of self-care.

Deliver opportunistic health promotion using opportunities such as new-patient medicals.

Provide information and advice on prescribed or over-the-counter medication in relation to long term conditions.

Support patients to adopt health promotion strategies that promote patients to live healthily and encourage principles of self-care.

Assess and care for patients presenting with leg ulcerations and general wound care, advising prescribing clinicians regarding wound care products based on clinical assessment and local formularies.

Support and advise women requesting information relating to Contraception and Sexual Health issues.

Support and manage health needs of women presenting for cervical cytology consultations.

Implement and participate in vaccination and immunisation programmes for both adults and children.

Promote and deliver evidence-based care for patients presenting with aural conditions.

To assist in the supervision and support NHS Health checks.

Communication:

Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment.

Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.

Utilise communication skills to support patients to adhere to prescribed treatment regimens.

Anticipate barriers to communication and take action to improve communication.

Estimate and maintain effective communication with individuals and groups within the practice environment external stakeholders.

Act as an advocate when representing the patients and colleagues viewpoints to others.

Delivery Quality Service:

Recognise and work within own competence and professional code of conduct as regulated by the Nursing and Midwifery Council (NMC 2008).

Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures.

Prioritise, organise and manage own workload in a manner that maintains and promotes quality.

Deliver care according to National Institute for Clinical Excellence (NICE) guidelines, local guidelines and evidence-based care.

Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation.

Participate in the maintenance of quality governance systems and processes across the organisation and its activities.

Utilise the audit cycle as a means of evaluating the quality of the work of self and the team, implementing improvements where required.

In partnership with other clinical teams, collaborate on improving the quality of health care, responding to local and national policies and initiatives as appropriate.

Evaluate the patients response to health care provision and the effectiveness of care.

Support and participate in shared learning across the practice and wider organisation.

Participate in the management, review, and identify learning from patient complaints, clinical incidents and near-miss events utilising a structured framework.

Participate in the performance monitoring review of the team, providing feedback as appropriate.

Understand and apply legal policy that supports the identification of vulnerable and abused children and adults, being aware of statutory child/vulnerable adult health procedure and local guidance.

Work within policies relating to domestic violence, vulnerable adults, substance abuse and addictive behaviour, and refer as appropriate.

Team Working:

Understand own role and scope in the organisation and identify how this may develop over time.

Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working.

Delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence of those taking on delegated duties.

Ensure clear understanding and utilisation of referral mechanisms within the practice.

Accept delegation from other nurses, prioritise own workload and ensure effective time-management strategies are embedded in own practice.

Work effectively with others to clearly define values, direction and policies impacting upon care delivery. Participate in team activities that create opportunities to improve patient care.

Participate in and support local projects as agreed with the practice management team.

Management of Risk:

Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients.

Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines.

Ensure safe storage, rotation and disposal of vaccines and drugs is undertaken. Where appropriate, oversee the monitoring, stock control and documentation of controlled drug usage according to legal requirements.

Undertake mandatory and statutory training and ensure that this is up to date.

Apply infection control measures within the practice according to practice, local and national guidelines.

Apply policies that reduce environmental health risks, are culturally sensitive and increase access to health care for all.

Participate in the local implementation strategies that are aligned to the values and culture of general practice.

Utilising Information:

Use technology as an aid to management in planning, implementation and monitoring, presenting and communicating information.

Review and process data using accurate Read codes about patients in order to ensure easy and accurate retrieval for monitoring and audit processes.

Manage information searches using the internet and local library databases, for example, the retrieval of relevant information for patients on their condition.

Understand own and others responsibility to the individual organisation regarding the Freedom of Information Act.

Learning and Development:

Act as mentor to students, assessing competence against set standards as requested and if appropriately qualified.

Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments.

Assess own learning needs and undertake learning as appropriate.

Make effective use of learning opportunities within and outside the workplace, evaluating their effectiveness and feeding back relevant information.

Provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning.

Equality and Diversity:

Identify patterns of discrimination, take action to overcome this, and promote diversity and quality of opportunity.

Enable others to promote equality and diversity in a non-discriminatory culture.

Support people who need assistance in exercising their rights.

Monitor and evaluate adherence to local chaperoning policies.

Act as a role model in good practice relating to equality and diversity.

Accept the rights of individuals to choose their care providers, participate in care and refuse care. Assist patients from marginalised groups to access quality care.

Professional:

It is essential that you are registered with the NMC.

Adhere to the Code of Professional Practice.

To be a member of a professional body.

Ensure regular attendance to clinical and nurse meetings.

Maintain record of professional development.

To attend yearly appraisals and ensure job description is up to date.

Person Specification

Qualifications

Essential

• - Registered first level nurse
• - Membership of a professional body
• - Evidence of CPD and training

Desirable

• - Evidence of continuous academic development

Experience

Essential

• - Experience working in primary care (minimum one year)
• - Experience of working to protocols
• - Experience of working with clinical pathways
• - Ability to work independently within boundaries

Knowledge and Skills

Essential

• - Awareness of QOF
• - Knowledge of needs of patients with long term conditions
• - Aware of accountability of own role and other roles
• - Knowledge of health promotion strategies
• - Knowledge of patient group directions and associated policy

Desirable

• - Competence in diabetes and respiratory management
• - Ability to identify determinants on health in the local area
• - Knowledge of public health issues in the local area
• - Evidence of recent training

Other requirements

Essential

• - Driving license holder with sole use of vehicle for business usage.

Personal Qualities

Essential

• - Flexibility
• - Enthusiasm
• - Team player
• - Good communication skills
• - Personable
• - Caring

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Rise Park Surgery

Address

Revelstoke Way

Nottingham

NG5 5EB

United Kingdom

Employer's website

https://www.riseparksurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Emergency and Specialist Medicine (ESM)

You will be working within the multidisciplinary team (LRI & LGH) where you will provide a pharmacy services to a variety of clinical areas including Acute Medicine, Neurology, Stroke, Geriatrics, Diabetes, Endocrinology, Infectious Diseases, Rheumatology, Dermatology and Medical Day Case.

Opportunity to work with many specialties to further develop and lead on local initiatives such as flow and improving discharge processes.

The University Hospitals of Leicester has one of the busiest Emergency Departments in the country. Our acute medicine department also has a large Acute Medical Unit, an Acute Ambulatory Care service, a Short Stay Unit, an Acute Care Medical HDU and 2 Acute Frailty Units; which incorporates specialist frailty services.

ESM/Education & Training Team

ESM aspect as above.

Education and Training responsibilities:

• To assist in the induction planning and oversight for new trainee and foundation pharmacists. This will include updating induction rotas, completion of induction checklists and the planning of competency assessments.
• Provide ongoing and diploma support for foundation pharmacists (ward assessments, case based discussions, presentations).
• To assist in the planning, delivery and quality assurance of University placement programmes and other training sessions deemed appropriate.
• Both roles will be expected to provide adhoc support within the E&T team and will include line management responsibilities and providing support for the line managers of staff in training posts

Womens & Children

Opportunity to work in the following expert areas:

• Neonatology (Based at the LRI and LGH)
• Obstetric and gynaecology services across the LRI and the LGH
• General and specialist paediatric services at the LRI including Medicine, Surgery,
• Endocrinology, Gastroenterology, parenteral nutrition and neurology
• Paediatric Oncology and Haematology
• Cardiology, intensive care and ECMO

MSSUGGs

Musculoskeletal/Specialist Surgery/Urology, Gastroenterology and General Surgery/HPB

This team is based across the LRI, LGH and the Glenfield

• Trauma, Orthopaedics and Ortho-geriatrics
• Specialist Surgery (ENT, Plastic,oral and maxillofacial surgery, ophthalmology)
• Gastro-enterology
• Colorectal, GI and General Surgery (inc bariatrics)
• Urology
• Hepato-Pancreato-Biliar

MSSUGGS (0.6 WTE)/Antimicrobials (0.4 WTE).

The postholder will provide clinical pharmacy input within MSSUGGS supporting safe, effective and patientcentered use of medicines for patients with a range of acute and chronic conditions.

The postholder will also be part of the antimicrobial team focusing on antimicrobial stewardship, contributing to the delivery of highquality antimicrobial pharmacy services, supporting appropriate prescribing, infection management and optimisation of antimicrobial use across the Trust.

This post offers a unique opportunity to develop skills across both specialist clinical pharmacy practice and antimicrobial stewardship, working closely with multidisciplinary teams to deliver highquality, evidencebased care. The role is essential to maintaining safe clinical services within both MSSUGGS and antimicrobial services. Antimicrobial Pharmacy Service (2 days per week on Monday and Tuesday) and MSSUGGS (3 days per week on Wednesday to Friday).

Post holder will be expected to contribute towards evening, on-call, bank holiday and weekend rotas.

Please see the attached Job Description for more information on role requirements.

If you are considering applying for one of our roles we would encourage you to talk to us to discuss how we can support your development and how you can support our services. We would love to talk to you!

Person Specification

Training & Qualifications

Essential

• Master's degree (or equivalent) in pharmacy
• Pharmacist registered with the General Pharmaceutical Council
• Post-graduate certificate in Clinical Pharmacy / Pharmacy practice or evidence of equivalent clinical experience
• Working towards completion of a Post graduate Diploma/MSc in Clinical Pharmacy/ Pharmacy practice

Desirable

• Evidence of leadership training and skills particularly change management
• Registered Independent Prescriber
• Membership of a professional body e.g. MRPharmS or UKCPA or equivalent specialist group
• Evidence of Practice Research projects undertaken
• Registered Independent Prescriber

Knowledge

Essential

• Sound current clinical knowledge
• Evidence of post registration commitment to continuing professional development

Desirable

• Awareness of National Issues
• Clinical Governance
• Knowledge of patients own drug (POD) and self medication schemes
• Evidence of teaching undergraduates, post- graduates, doctors, nurses, pharmacists
• Communication skills at level sufficient to be able to undertake commitment

Experience

Essential

• Approaching 2 years (minimum) post-registration experience in pharmacy practice with relevant clinical experience

Desirable

• Experience of working in hospital
• Experience of working in medicines information (either as trainee or qualified pharmacist)
• Evidence of achievement in the capacity of clinical/ward pharmacist
• Experience of on-call/ability to deal with calls out of hours.

Skills & Abilities

Essential

• Evidence of communication skills, verbal/written. Good interpersonal and communication
• Assertive and enthusiastic
• Able to supervise other Pharmacists

Desirable

• Previous supervisory/management training. Evidence of management of staff in previous post
• Evidence of management of staff in previous post
• Evidence of good time management skills of self and others

Commitment to Trust Values and Behaviours

Essential

• Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours

Equality, Diversity and Inclusion

Essential

• Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
• All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals of Leicester NHS Trust

Address

Leicester Royal Infirmary and General Hospital

Infirmary Square

Leicester

LE15WW

United Kingdom

Employer's website

https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will have a mixture of routine clinics, triage and on call duties. When on triage, you work as part of a triage team with at least one other GP and a dedicated receptionist based together at our main site in Netherfield. The on call GP for the day forms part of the triage team.

We have a passion for system and process improvement, so we look to reduce admin burden where we can for our Salaried GPs. We allocate clinical admin first thing in the morning so that you know what your work is for the day ahead.

We have frailty ACPs and an ACP who covers our care home patients. You may be involved as part of an MDT virtual ward round on a rota basis.

We offer the choice of either the BMA model contract which is paid at £9750 per session per year or our Trentside contract which is paid at £10750 per session per year.

Person Specification

Qualifications

Essential

• Qualified GP or GP trainee about to CCT

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Trentside Medical Group

Address

Trentside Medical Group

Knight Street

Netherfield

Nottingham

NG4 2FN

United Kingdom

Employer's website

https://www.trentsidemc.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Duties and responsibilities:

New patient health checks

ECG recording

Phlebotomy

Chaperoning duties

Long term condition reviews

Processing and management of laboratory samples requested by GPs/nurses

Sterilising, cleansing and maintenance of surgical equipment

Vaccine/cold chain storage, monitoring and recording

Surgical equipment and vaccine re-stocking and stock rotation

Clearing and re-stocking consulting rooms

Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations

Assisting in the assessment and surveillance of patients health and well-being

Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual

Helping to raise awareness of health and well-being and how it can be promoted

Assisting with the collection and collation of data on needs related to health and well-being

Person Specification

Qualifications

Essential

• NVQ Level 2 in Health and Social Care
• Qualification in Venepuncture

Desirable

• NVQ Level 3 in Health and Social Care

Experience

Essential

• Experience of working as a HCA

Desirable

• Experience of working within a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Trentside Medical Group

Address

Trentside Medical Group

Knight Street

Netherfield

Nottingham

NG4 2FN

United Kingdom

Employer's website

https://www.trentsidemc.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Who we're looking for:

• Registered Nurse (NMC) with recent critical care/ITU experience.
• 1-2 years Post-registration Critical Care qualification.
• Demonstrated critical care competencies.
• Current ALS, PILS, or ILS certification.
• Ability to work independently and as part of a multidisciplinary team.
• Commitment to professional development and accountable practice.

Benefits

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• Spire for you reward platform - discount and cashback for over 1000 retailers
• Free Bupa wellness screening
• Private medical insurance
• Life assurance We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

We commit to our employees well-being through work life balance, on-going development, support and reward.

Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 38 hospitals and over 50 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

For us, it's more than just treating patients; it's about looking after people.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

Person Specification

Qualifications

Essential

• Deliver high-quality, patient-centred care within a critical care setting.
• Assess, plan, implement, and evaluate care for complex patient caseloads.
• Use specialist clinical equipment and monitoring technology.
• Promote best practice and contribute to continuous quality improvement.
• Support colleagues and participate in ongoing professional development.

Experience

Essential

• Registered Nurse (NMC) with recent critical care/ITU experience.
• 1-2 years Post-registration Critical Care qualification.
• Demonstrated critical care competencies.
• Current ALS, PILS, or ILS certification.
• Ability to work independently and as part of a multidisciplinary team.
• Commitment to professional development and accountable practice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Spire Healthcare Ltd

Address

Tollerton Ln, Tollerton, Nottingham NG12 4GA

Nottingham

NG12 4GA

United Kingdom

Employer's website

https://www.spirehealthcare.com/ (Opens in a new tab)

Job description

Job responsibilities

Your responsibilities will include:

• Providing a warm, friendly and efficient reception service to patients and everyone visiting the practice.
• Responding to general enquiries and helping patients understand practice services, procedures and processes.
• Supporting patients with appointment, home visit and telephone consultation requests, in line with practice protocols and guidance.
• Answering and making telephone calls, directing enquiries to the appropriate person and taking clear and accurate messages when required.
• Using good judgement, empathy and communication skills to support patients who may require urgent assistance, helping them access the appropriate member of the practice team.
• Welcoming patients attending appointments and helping them navigate their visit to the practice.
• Processing repeat prescription requests in accordance with practice guidelines and ensuring completed prescriptions are provided to the correct patient.
• Welcoming new patients to the practice, explaining our arrangements and helping them complete the necessary registration processes.
• Processing and distributing incoming and outgoing correspondence.
• Arranging patient transport where required.
• Scanning and accurately processing information into patient records.
• Maintaining filing systems and patient records in an organised and confidential manner.
• Advising patients of any relevant charges for private services, receiving payments and issuing receipts.
• Helping to keep the reception area, noticeboards and patient information displays welcoming, tidy and up to date.
• Supporting colleagues by being confident and flexible in covering the different reception duties when needed.
• Developing a good working knowledge of the practice telephone and communication systems, including arrangements during and outside normal practice hours.

Administration

Alongside reception duties, you will support the wider team with a range of administrative tasks that help keep the practice running effectively. These may include:

• Contacting patients by telephone, letter or other agreed methods regarding appointments, recalls, reminders and other practice communications.
• Photocopying, scanning and preparing documents as required.
• Supporting the processing and accurate recording of information.
• Providing general administrative and clerical support to colleagues across the practice.

Working as Part of Our Team

Teamwork is at the heart of how we work. We want everyone who joins us to feel supported and valued and to play an active part in creating a positive environment for both colleagues and patients.

As part of the team, you will:

• Develop a good understanding of practice procedures and work in accordance with agreed protocols and guidance.
• Work collaboratively with clinical, reception and administrative colleagues, helping and supporting one another during busy periods.
• Handle patient information carefully, accurately and confidentially.
• Support the security of the practice, including having a good understanding of doors, windows, alarms and other security arrangements.
• Assist with opening and closing the practice when required, following agreed safety and security procedures.
• Complete accurate computer data entry and process information in accordance with practice procedures.
• Provide clerical and administrative assistance to colleagues as required.

Our patients trust us with sensitive and personal information, and protecting that trust is an important responsibility for everyone in the practice team.

As part of your role, you will:

• Respect the privacy and confidentiality of patients, carers, colleagues and others at all times.
• Treat all information you come across through your work, whether relating to patients, staff, other healthcare professionals or the practice itself, as confidential.
• Only share confidential information with authorised individuals and where appropriate to do so, in accordance with practice policies, procedures and relevant data protection requirements.
• Handle all personal and sensitive information with care, discretion and professionalism, helping our patients feel confident that their information is safe with us.

We all have a part to play in creating a safe, secure and welcoming environment for our patients, visitors and colleagues. You will support this by:

• Following practice health, safety and security procedures.
• Using personal security systems appropriately and in line with practice guidance.
• Being aware of potential risks within your day-to-day work and taking sensible steps to manage them.
• Making good use of training and keeping your knowledge and skills up to date.
• Following appropriate infection prevention and control procedures.
• Helping to keep work areas clean, tidy, safe and free from avoidable hazards.
• Promptly raising any health, safety or security concerns with the appropriate member of the team.

We are committed to creating a practice where everyone feels welcome, respected and valued, including our patients, carers, visitors and colleagues.

As part of our team, you will:

• Treat everyone fairly, with kindness, dignity and respect.
• Recognise and respect individual needs, beliefs, backgrounds, circumstances and choices.
• Provide a welcoming and non-judgemental service, recognising that every person's situation and experience is different.
• Respect people's privacy, dignity and individual rights.
• Help us maintain an inclusive and supportive environment where everyone is treated as an individual.

We want our team members to feel confident, supported and able to develop within their role. You will be encouraged to continue learning and building your knowledge and skills as part of your employment with us.

This will include:

• Taking part in relevant training and learning opportunities provided by the practice.
• Participating positively in regular reviews and conversations about your performance, development and wellbeing.
• Taking an active role in your own learning and maintaining an appropriate record of training and professional development.
• Sharing knowledge, skills and experience with colleagues and supporting others who are learning.
• Being open to feedback and using it as an opportunity to learn, develop and grow within the team.

We are always looking for ways to provide the best possible service for our patients and a positive working environment for our team. Everyone's ideas and contributions are valued.

You will:

• Raise any concerns relating to quality, safety or risk with the appropriate member of the team.
• Take responsibility for your work and ask for support or guidance whenever needed.
• Reflect positively on your own work and contribute to discussions about how we can improve the way we work together.
• Share ideas and suggestions, recognising that improvements can come from anyone within the team.
• Work collaboratively with colleagues and other health and care organisations to support the needs of our patients.
• Organise your time and workload effectively, while recognising that we work as a team and support one another when things get busy.

Good communication is at the heart of great patient care and great teamwork. We want our patients to feel listened to and our colleagues to feel informed, supported and valued.

You will:

• Communicate with colleagues in an open, respectful and supportive way.
• Communicate with patients and carers with kindness, patience and understanding.
• Listen carefully and respond appropriately to people's individual needs and circumstances.
• Recognise when someone may need information communicated differently and make reasonable efforts to support them.
• Help maintain a positive team environment by sharing information, asking questions and supporting colleagues.

Everyone in our team has an important part to play in helping the practice provide safe, effective and compassionate care.

As part of your role, you will:

• Work in accordance with practice policies, procedures, standards and guidance.
• Take an active interest in how our services operate and how your role contributes to the wider practice.
• Work with colleagues to understand and positively implement changes to policies, procedures and ways of working.
• Participate in audits, reviews and improvement activities where appropriate.
• Embrace positive change and new ways of working that help us improve services for our patients and support our team.
• Contribute your ideas and experience, helping us to continue developing as a practice.

Most importantly, we are looking for someone who shares our commitment to providing a friendly, caring and professional service. You will be joining a great team where colleagues support one another, everyone's contribution is valued, and we work together to make a positive difference for our patients every day.

Person Specification

Experience

Essential

• Administrative/Reception experience
• Understanding the importance of dealing with confidential/sensitive issues appropriately
• Be able to create a good rapport with patients

Desirable

• Experience of working in primary care
• Experience of working within General Practice

Qualifications

Essential

• Good standard of general education
• Experience of working with the general public
• Excellent communication skills (Written and Oral)
• IT skills
• Clear, polite telephone manner
• Time Management and the ability to work to deadlines
• Problem solving skills
• Interpersonal skills
• Smart, polite and confident
• Planning and organising
• Performing under pressure
• Adaptability
• Using initiative
• Team working
• Self motivated
• Flexibility
• Confidentiality

Desirable

• GCSE Mathematics C or above
• GCSE English C or above
• Experience of reception work
• Experience of working within General Practice
• Knowledge of SystmOne

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Rivergreen Medical Centre

Address

106 Southchurch Drive

Clifton

Nottingham

Nottinghamshire

NG11 8AD

United Kingdom

Employer's website

https://www.rivergreenmed.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AIgenerated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipSkilled worker: Health and Care Visa | NHS Employers

Important visa information: Due to UK Home Office immigration rule changes effective from 22 July 2025, applicants sponsored under Occupation Code 6131 (Nursing Auxiliaries and Assistants) may not be eligible to bring dependants under the Skilled Worker route if their Certificate of Sponsorship is issued on or after this date. Applicants are responsible for understanding how these rules apply to their individual circumstances. The Trust cannot provide immigration advice. Further information is available on the Skilled Worker visa: Your partner and children - GOV.UK

Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).

Skilled worker: Health and Care Visa

Read about the Health and Care Visa for employing overseas nationals (excluding Irish citizens) under the points-based immigration system.

Person Specification

Qualifications

Essential

• Advanced Specialist Diploma Cervical Cytopathology

Experience

Essential

• Senior clinical experience within speciality
• Experience of reporting into MDTs

Desirable

• Experience of supporting with IT / LIMS systems
• Knowledge of HPV process and pathway
• Knowledge of QMS and incident reporting within the cervical screening programme

Knowledge

Essential

• Evidence of CPD participation

Skills

Essential

• Strategic management and forward planning

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust

Address

Royal Derby Hospital

Uttoxeter Road

Derby

DE22 3NE

United Kingdom

Employer's website

https://www.uhdb.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Supporting Patient Excellence

Ensure everyone diagnosed with a Skin cancer receives a supported conversation about

their needs, repeated as their needs change. To include Melanoma and High-Risk SCC patients

To undertake a comprehensive holistic assessment of patients needs (HNA) at key stages during the illness experience from the point of suspicion of cancer in line with National Directives using a recognised tool that can electronically record the patients/carers expressed needs.

To develop a comprehensive care and support plan in consultation with the patient/family, ensuring a written copy is shared with the patient.

To enable patients/carers to navigate to supportive services through referrals and/or sign posting to meet their individual range of needs.

To attend weekly multidisciplinary team meetings and contribute to the discussion and patient assessment/care planning decisions. This is to include specialist meetings where the CNS represents the patient.

To identify patients to be added to multidisciplinary meetings and complete proformas to add patients to specialist meetings, inform the consultants of the outcomes of these meetings.

To act on scan findings and escalate findings to consultants.

To run diagnosis clinics for new melanoma patients.

To support skin cancer patients during significant consultations in Head and Neck, Plastics, and radiotherapy department .

To implement remote monitoring for patients diagnosed with SCC and melanoma in line with national directives and the ongoing development of risk management stratified follow-up

To be deemed competent to undertake a clinical assessment of patients on remote monitoring, identifying any signs of recurrence and escalating to the name clinician.

To screen patients for psychological distress using a recognised tool

To provide Level 2 psychological support for patients and their careers, referring those with complex needs to the Macmillan Clinical Psychologist.

To develop and implement nurse led clinics to support the patient pathway.

Where appropriate interpret and present clinical information to patients and their relatives, demonstrating highest levels of interpersonal and communication skills ensure that patients and their carers, have sufficient relevant verbal and written information during the patients stay

To lead on communication issues and co-ordinate the patients pathway acting as the Key Worker or responsible for nominating the Key Worker for the patient depending on their individual needs.

Offer specialist emotional, psychological and practical support to the patients and family, referring patients psychological advice. To include support to patients with complex physical and psychological related problems. This sentence doesnt make sense. Regarding psychological support you have already said they act as level 2 practitioner, referring complex issues to Consultant Clinical psychologist

To ensure that all communication, (which may be complex, contentious or sensitive) is undertaken in a responsive and inclusive manner, focussing on improvements and ways to move forward.

Ensuring all communication is presented appropriately to the different recipients, according to levels of understanding, type of communication being imparted and possible barriers such as language, culture, understanding or physical or mental conditions.

To identify and meet patient/carers informational needs utilising the Macmillan Information & Support Service

To ensure patients receive verbal and written information at the appropriate point in their illness experience in line with the national information pathway for skin cancer.

Supports the development of patient focussed education, including training to self-manage ongoing consequences of treatment.

To identify and address the palliative care needs of patients and their families, referring patients with complex needs to the Specialist Palliative Care Team

To identify AMBER patients working with the multidisciplinary team to agree ceiling of intervention.

To identify the patients Preferred Place of Care at the appropriate point in the illness experience, ensuing patients and able to die in a place of their choice where possible.

To respond to EAU alerts for patients diagnosed with Skin cancer co-ordinating their pathway from the point of admission.

To lead the development of Health & Wellbeing events for patients living with Skin cancers, ensuring they are tailored to meet their individual needs.

To support patients in the development of an Advance Care Plan, identifying their preferences and wishes

To initiate proactive telephone support for patients in the palliative stage of their disease

To promote a culture that supports and enables self-management.

Utilise patient/carer experience feedback to drive innovation and change.

To implement exit interviews for patients at the end of treatment, ensuring their survivorship needs are identified and addressed.

Person Specification

Education, training and Qualifications

Essential

• RN Level 1
• First Level Degree in cancer/palliative care or equivalent level of education or training
• Fundamentals of cancer care module post graduate level or equivalent
• Advanced communication skills training or equivalent level of education or training
• Level 2 Psychological Support Training or willingness to undertake
• A recognised leadership qualification or equivalent
• Education, Training & Qualifications Educated to Masters level or equivalent level of education, training or experience

Desirable

• Registered independent nurse prescriber
• Evidence of IRMER training

Knowledge & Experience

Essential

• In-depth knowledge and experience of supporting the clinical management of patients living with Skin cancers, including those on remote monitoring
• Experience of working with a range of health care professionals across primary and secondary care
• In-depth knowledge of the national frameworks related to cancer
• In-depth knowledge and experience in implementing the personalised care and support agenda
• Previous experience of working as a Clinical Nurse Specialist
• Palliative care experience
• Leadership & Management
• Experience of leading research/audit
• Understanding of Macmillan Cancer Support and its role across the UK

Skills

Essential

• Excellent communication skills
• Effective negotiation and interpersonal skills
• Analytical and IT skills
• Ability to develop policies, protocols & guidelines
• Planning and organisational skills
• Ability to work autonomously & as part of a team
• Assessment skills
• Ability to plan own workload & manage own time effectively
• Ability to exercise initiative & implement change
• Problem solving skills
• Physical effort - work across the Trust supporting patients living with Skin cancers. May need to attend meetings outside the Trust
• Mental effort - high degree of concentration and working with patients in the palliative stage of their disease on a regular basis

Key Competencies/ Personal Qualities & Attributes

Essential

• Passionate and committed to bring our Dedicated to Excellence values to life, improving the way we work with each other, particularly focusing on empowerment, equality diversity and inclusion of our staff, patients and service users
• Diplomatic, calm & objective
• Assertive and confident, yet approachable
• Innovative, flexible, enthusiastic & motivated

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Northampton General Hospital

Address

University Hospitals of Northamptonshire

Northamptonshire

Northampton

NN1 5BD

United Kingdom

Employer's website

https://www.northamptongeneral.nhs.uk/Home.aspx (Opens in a new tab)

Job description

Job responsibilities

Job plans will vary based on the total PAs offered. The recommend post is 10PAs, these are split 7.5 DCC / 2.5 SPA. It is possible to work up to 12PAs per week incorporating one day with no hospital commitments and 1:14 on-call with prospective cover.

Applicants wishing to work fewer than 10 PAs are invited to contact us to discuss further details of their Job Plan, we have a number of consultants on fewer than 10 PAs and as a department we understand that a sustainable career requires flexibility around work.

Similarly those with subspecialty interests are also invited to discuss further details of their potential Job Plan.

On-call Commitments

The Consultants currently operate a 1 in 11 rota with prospective cover for the Department. Current working practice is to be in the Department between 14:00-2200Hrs Monday to Friday when on-call, and for 6 hours on both Saturday and Sunday when on-call at the weekend.

Person Specification

Qualifications and training

Essential

• Full GMC registration with a license to practice
• CCT or equivalent in Emergency Medicine or within 6 months of achieving it.
• FRCEM or recognised equivalent
• Provider status for ALS + APLS + ATLS or equivalents
• Primary Medical Degree - MBChB/MBBS/or equivalent
• Level 1 Ultrasound

Desirable

• Dual accreditation in another speciality or subspecialty eg. ITU/PEM/PHEM
• Instructor Status in one or more life support courses.

Academic Achievements and Research

Desirable

• A specialist interest in an area to complement the existing Consultants in the department.
• Publications in recognised Journal(s) or Presentations at a National Level.
• Research experience.

Clinical Experience

Essential

• Experience of working in a UK ED at a senior level.

Teaching/ Audit/ QI

Essential

• Evidence of Audit, QI and delivering change.
• Experience of teaching Postgraduate and/ or Undergraduate Medicine.

Desirable

• Experience in curriculum development and delivery.
• GMC recognised status as a Supervisor/ trainer.
• Experience as an RCEM or University examiner.

Management Experience

Desirable

• Understanding and experience of delivering organisational change
• Have undertaken additional professional responsibilities at local or national levels.
• Attendance at a recognised leadership and management course with evidence of learning.
• Experience writing and managing a rota(s)

Interpersonal Skills

Essential

• Excellent verbal and written communication skills.

Desirable

• A commitment to the wellbeing of the ED team.

Other Requirements

Essential

• Evidence of ongoing CPD

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Northampton General Hospital

Address

Northampton General Hospital

Billing Road

Northampton

NN1 5BD

United Kingdom

Employer's website

https://www.northamptongeneral.nhs.uk/Home.aspx (Opens in a new tab)

Job description

Job responsibilities

Provide routine and acute nursing care to patients in accordance with clinical based evidence, NICE and the NSF

Diagnose and manage chronic conditions, support the provision of chronic disease clinics, delivering patient care as necessary

Provide guidance to patients in the use of prescribed and over-the-counter medications regarding side effects and dosages and prescribe medication for patients in accordance with PGDs and own scope of practice

Request diagnostic investigations and interpret within agreed protocols e.g. x-ray, blood tests, scans etc

Prioritise health issues and intervene appropriately, delivering opportunistic health promotion where appropriate

Support the team in dealing with clinical emergencies

Support the implementation of vaccination programmes for adults and children and support the provision of travel medicine services

Contribute to practice targets QOF etc., complying with local and regional guidance and participate in local initiatives to enhance service delivery and patient care

Support and participate in shared learning within the practice to improve patient care

Continually review clinical practices, responding to national policies and initiatives where appropriate

Maintain professional registration and adhere to revalidation requirements

Person Specification

Skills

Essential

• Excellent communication skills
• Strong IT skills
• Clear, polite telephone manner
• Effective time management
• Ability to work as a team member and autonomously
• Problem solving and analytical skills
• Ability to follow clinical policy and procedure

Desirable

• SystmOne /EMIS user skills
• Competent in the use of Office and Outlook
• Experience with clinical risk management

Qualifications

Essential

• Registered nurse

Desirable

• Post graduate diploma or degree (relevant to role)
• Qualified Nurse prescriber
• Qualified Triage Nurse

Experience

Essential

• Experience of working in a primary care environment
• Experience of chronic disease management
• Experience of working autonomously
• Experience of infection prevention and control measures

Desirable

• Experience of working as a practice nurse or community nurse
• Experience of prescribing and undertaking medication reviews

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Calverton Practice

Address

2a St Wilfrids Square

Calverton

Nottingham

NG14 6FP

United Kingdom

Employer's website

https://www.calvertonpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AIgenerated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers

Person Specification

Qualifications

Essential

• Doctoral level qualification in Clinical Psychology or equivalent
• HCPC Registration as Practitioner Psychologist
• To be able to demonstrate good knowledge of clinical psychological assessment techniques and clinical interventions

Desirable

• General knowledge of approaches to neuropsychological assessment and behavioural and cognitive interventions.
• Post-qualification training relevant to Neurorehabilitation
• Further training in Neuropsychology or significant supervised experience in neuropsychological practice

Knowledge And Experience

Essential

• To be able to demonstrate specialist knowledge of neuropsychological assessment
• To be able to demonstrate the ability to formulate complex neurological presentations
• To be able to demonstrate an understanding of rehabilitation principles
• To be able to demonstrate the ability to work autonomously

Desirable

• Experience supervising assistants and/or trainees
• Experience of consultation to multidisciplinary teams

Skills And Ability

Essential

• To be able to demonstrate excellent organisational skills
• To be able to demonstrate the ability to manage competing demands
• To be able to demonstrate a flexible approach to team working

Desirable

• Experience of delivering psychological therapies for complex presentations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust

Address

Florence Nightingale Hospital

London Road

DERBY

DE1 2QY

United Kingdom

Employer's website

https://www.uhdb.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Purpose

The Health Centre Manager is a dynamic role which requires an enthusiastic, motivating individual who can engage and inspire a wide audience and use these connections to support system improvement across our sites.

The post holder will have day to day responsibility for the operational management of up to 5 busy Health Centres Lift Builds ensuring the sites are Health & Safety compliant.

The post holder will be responsible for the management of Clerical and Caretaking staff at various sites, this includes staff supervision, appraisals, sickness logging and monitoring and ensuring Mandatory Training is compliant.

The post holder will be responsible for ensuring the operational effectiveness and adherence to quality standards and key performance indicators for all external contracts/internal service level agreements as well as marketing and ongoing development of the service.

The post holder will have budget responsibility; this will include the day to day administering and monitoring of the budgets and being an authorised signatory

The post holder will ensure the delivery of an effective service in line with local, national and professional agendas and clinical governance.

Dimensions

• The post holder will be responsible for the management of various Health Centres/LIFT buildings (CityCare demised areas).

• The post holder will be responsible for performance managing team members against service objectives

• The post holder will be responsible for Recruitment & Selection for their sites

• The post holder will be responsible for managing Health & Sickness for their sites

• The post holder will be responsible for completing annual Building Risk Assessments for their sites

• The post holder will lead on partnership initiatives with multi-agency organisations

• The post holder will take responsibility for all support issues relating to their sites

Key Responsibilities

• To undertake the management of up to 5 busy Health Centres/LIFT Builds/leased and owned buildings throughout CityCares profile and to be responsible for the safe, effective and efficient delivery of the services ensuring key stakeholders are kept informed of any issues, problems or concerns in order that these may be addressed as a priority.

• To assess and manage the maintenance of the building and equipment, liaising with contractors to ensure the safe operation of Health Centre users, including act as point of contact for Support Services including estates, telecommunications and IT.

• To be responsible for completing annual Building Risk Assessments and ensuring any issues are dealt with appropriately. To ensure additional audits (Fire Risk Assessments/Cleaning) are actioned and signed off.

• To undertake the day to day management of clerical and ancillary staff within each site, including undertaking Performance Review and Development and identifying training and development needs.

• Managing the reception area and the provision of clerical support, to ensure staff rotas provide the capacity and capability to deliver the service to satisfy requirements and to ensure adequate cover is requested during periods of absence.

• To manage the recruitment of new team members in line with CityCare recruitment and selection procedures and to undertake coaching, training and induction of staff.

• To manage Probationary Reviews for new team members including organising new starter set-up (), have regular meetings with staff member to ensure targets are met and arrange additional training if required.

To be responsible for ensuring all essential training is completed by staff and to contribute to training needs analyses to ensure the provision of high quality, effective training for staff.

To manage sickness and absence reporting in line with CityCares Health & Sickness Policy. To record and monitor sickness and absence and to be responsible for ensuring the procedure is followed for Long / Short Term sickness.

Authorised signatory for travel expenses and additional hours.

Maintain strict confidentiality in relation to all issues concerned within the service, ensuring staff are aware of their obligations under the FOI, Information Governance and Data Protection Act.

To employ communication skills to negotiate with GPs and other stakeholders on sensitive and contentious issues regarding future service delivery, service provision and ways of working, with sensitivity and diplomacy.

Deal with matters raised under the complaints procedure / protocol and using the procedure / protocol when answering queries.

To ensure that effective Business Contingency Plans are in place to meet unexpected increase in demand / emergency situations.

To maintain good budgetary control and identify any relevant risk to the service.

Together with the Area Health Centre Manager and other stake holders, review contract deliverables and ensure that the highest quality service is delivered.

To collate, analyse and provide complex information and/or data such as patient surveys, planned preventative maintenance reports, infection control and fire risk assessment action plans and clinic room usage data for the ICB, to support service improvement or disseminate to stake holders, adapting communication styles to suit the target audience.

To support the Area Health Centre Manager in ensuring any new policies, systems and processes are in line with national best practice and adhered to ensuring information is cascaded appropriately to support service development.

Influence, persuade and negotiate with managers in developing processes, in relation to the service/sites.

To aim to resolve client queries and provide information to patients by personal contact and by telephone and to work closely with GP Practices, NHS PS, CHP, Private Landlords, Other Providers, Local Authority and relevant agencies and establish links to improve Service provision.

Attend meetings with internal stakeholders, NHSPS, CHP, Private Landlords, Other providers, Local Authority to ensure engagement, working with locality managers across all CityCare services.

To identify, address and refer health and safety matters relating to sites and deliver building related health and safety induction to staff.

To hold regular team meetings including organising venue, arranging agendas and ensuring relevant paperwork is available for attendees.

Advanced use of IT packages including manipulating/designing spreadsheets.

To record and act upon all incidents that are potential hazards and dangerous occurrences in relation to the Health and Safety Act, including completing Risk Assessments/Audits.

To be responsible for operationalising team moves and relocations, ensuring adequate office space, ensuring sufficient furniture and IT equipment and organising logistics.

Person Specification

Experience

Essential

• Experience of working in a health or social care setting
• Experience of engaging peers and managers through strong communication and negotiation skills
• Experience of and ability to use a range of IT packages
• Experience of managing staff
• Experience of multi-agency working
• Experience of Change management
• Risk assessment and management
• Information management
• Undertaking Audits
• Performance management
• Successful conflict resolution

Skills and Attributes

Essential

• Ability to communicate in a variety of ways with a variety of different audiences, including verbal, written and presentation skills, adapting communication styles to suit
• Effective interpersonal skills and the ability to build and maintain effective working relationships with a variety of different audiences
• Knowledge and understanding of Information Governance and management of citizen data
• Ability to collate information, progress actions and undertake performance monitoring and reporting as required
• Analytical skills and the ability to interpret complex data, information and audit findings
• Excellent organisational skills using systematic, thorough and logical approaches
• Ability to manage multiple and competing demands, work autonomously and deliver on agreed objectives and targets accurately within tight deadlines
• Ability to effectively manage staff, providing support, guidance, and mentoring
• Strong negotiation and influencing skills
• Ability to manage change effectively
• Strong delegation skills
• Ability to use initiative

Qualifications

Essential

• Level 4 NVQ Diploma in Business administration or equivalent level of training and experience
• ECDL or equivalent level of IT training and/or experience

Desirable

• Project Management qualification, i.e. NVQ or QSIR

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Nottingham Citycare Partnership

Old Basford Health Centre

1 Bailey Street

NOTTINGHAM

NG6 0HD

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Purpose

The Health Centre Manager is a dynamic role which requires an enthusiastic, motivating individual who can engage and inspire a wide audience and use these connections to support system improvement across our sites.

The post holder will have day to day responsibility for the operational management of up to 5 busy Health Centres Lift Builds ensuring the sites are Health & Safety compliant.

The post holder will be responsible for the management of Clerical and Caretaking staff at various sites, this includes staff supervision, appraisals, sickness logging and monitoring and ensuring Mandatory Training is compliant.

The post holder will be responsible for ensuring the operational effectiveness and adherence to quality standards and key performance indicators for all external contracts/internal service level agreements as well as marketing and ongoing development of the service.

The post holder will have budget responsibility; this will include the day to day administering and monitoring of the budgets and being an authorised signatory

The post holder will ensure the delivery of an effective service in line with local, national and professional agendas and clinical governance.

Dimensions

• The post holder will be responsible for the management of various Health Centres/LIFT buildings (CityCare demised areas).

• The post holder will be responsible for performance managing team members against service objectives

• The post holder will be responsible for Recruitment & Selection for their sites

• The post holder will be responsible for managing Health & Sickness for their sites

• The post holder will be responsible for completing annual Building Risk Assessments for their sites

• The post holder will lead on partnership initiatives with multi-agency organisations

• The post holder will take responsibility for all support issues relating to their sites

Key Responsibilities

• To undertake the management of up to 5 busy Health Centres/LIFT Builds/leased and owned buildings throughout CityCares profile and to be responsible for the safe, effective and efficient delivery of the services ensuring key stakeholders are kept informed of any issues, problems or concerns in order that these may be addressed as a priority.

• To assess and manage the maintenance of the building and equipment, liaising with contractors to ensure the safe operation of Health Centre users, including act as point of contact for Support Services including estates, telecommunications and IT.

• To be responsible for completing annual Building Risk Assessments and ensuring any issues are dealt with appropriately. To ensure additional audits (Fire Risk Assessments/Cleaning) are actioned and signed off.

• To undertake the day to day management of clerical and ancillary staff within each site, including undertaking Performance Review and Development and identifying training and development needs.

• Managing the reception area and the provision of clerical support, to ensure staff rotas provide the capacity and capability to deliver the service to satisfy requirements and to ensure adequate cover is requested during periods of absence.

• To manage the recruitment of new team members in line with CityCare recruitment and selection procedures and to undertake coaching, training and induction of staff.

• To manage Probationary Reviews for new team members including organising new starter set-up (), have regular meetings with staff member to ensure targets are met and arrange additional training if required.

To be responsible for ensuring all essential training is completed by staff and to contribute to training needs analyses to ensure the provision of high quality, effective training for staff.

To manage sickness and absence reporting in line with CityCares Health & Sickness Policy. To record and monitor sickness and absence and to be responsible for ensuring the procedure is followed for Long / Short Term sickness.

Authorised signatory for travel expenses and additional hours.

Maintain strict confidentiality in relation to all issues concerned within the service, ensuring staff are aware of their obligations under the FOI, Information Governance and Data Protection Act.

To employ communication skills to negotiate with GPs and other stakeholders on sensitive and contentious issues regarding future service delivery, service provision and ways of working, with sensitivity and diplomacy.

Deal with matters raised under the complaints procedure / protocol and using the procedure / protocol when answering queries.

To ensure that effective Business Contingency Plans are in place to meet unexpected increase in demand / emergency situations.

To maintain good budgetary control and identify any relevant risk to the service.

Together with the Area Health Centre Manager and other stake holders, review contract deliverables and ensure that the highest quality service is delivered.

To collate, analyse and provide complex information and/or data such as patient surveys, planned preventative maintenance reports, infection control and fire risk assessment action plans and clinic room usage data for the ICB, to support service improvement or disseminate to stake holders, adapting communication styles to suit the target audience.

To support the Area Health Centre Manager in ensuring any new policies, systems and processes are in line with national best practice and adhered to ensuring information is cascaded appropriately to support service development.

Influence, persuade and negotiate with managers in developing processes, in relation to the service/sites.

To aim to resolve client queries and provide information to patients by personal contact and by telephone and to work closely with GP Practices, NHS PS, CHP, Private Landlords, Other Providers, Local Authority and relevant agencies and establish links to improve Service provision.

Attend meetings with internal stakeholders, NHSPS, CHP, Private Landlords, Other providers, Local Authority to ensure engagement, working with locality managers across all CityCare services.

To identify, address and refer health and safety matters relating to sites and deliver building related health and safety induction to staff.

To hold regular team meetings including organising venue, arranging agendas and ensuring relevant paperwork is available for attendees.

Advanced use of IT packages including manipulating/designing spreadsheets.

To record and act upon all incidents that are potential hazards and dangerous occurrences in relation to the Health and Safety Act, including completing Risk Assessments/Audits.

To be responsible for operationalising team moves and relocations, ensuring adequate office space, ensuring sufficient furniture and IT equipment and organising logistics.

Person Specification

Experience

Essential

• Experience of working in a health or social care setting
• Experience of engaging peers and managers through strong communication and negotiation skills
• Experience of and ability to use a range of IT packages
• Experience of managing staff
• Experience of multi-agency working
• Experience of Change management
• Risk assessment and management
• Information management
• Undertaking Audits
• Performance management
• Successful conflict resolution

Skills and Attributes

Essential

• Ability to communicate in a variety of ways with a variety of different audiences, including verbal, written and presentation skills, adapting communication styles to suit
• Effective interpersonal skills and the ability to build and maintain effective working relationships with a variety of different audiences
• Knowledge and understanding of Information Governance and management of citizen data
• Ability to collate information, progress actions and undertake performance monitoring and reporting as required
• Analytical skills and the ability to interpret complex data, information and audit findings
• Excellent organisational skills using systematic, thorough and logical approaches
• Ability to manage multiple and competing demands, work autonomously and deliver on agreed objectives and targets accurately within tight deadlines
• Ability to effectively manage staff, providing support, guidance, and mentoring
• Strong negotiation and influencing skills
• Ability to manage change effectively
• Strong delegation skills
• Ability to use initiative

Qualifications

Essential

• Level 4 NVQ Diploma in Business administration or equivalent level of training and experience
• ECDL or equivalent level of IT training and/or experience

Desirable

• Project Management qualification, i.e. NVQ or QSIR

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Nottingham Citycare Partnership

Old Basford Health Centre

1 Bailey Street

NOTTINGHAM

NG6 0HD

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical

To support psychological and neuropsychological assessments and interventions of adults under the supervision of a qualified Clinical Psychologist.

To effectively score and interpret psychological and neuropsychological test results.

To communicate highly sensitive (and sometimes distressing) psychological test results to patients and carers/family, when required.

To communicate the results of psychological tests to other members of the multidisciplinary team.

To advise patients on strategies to manage their psychosocial concerns, as appropriate.

To assist in collecting psychological outcome data and managing a clinical database.

To contribute to environmental and service developments to enhance patient experience and psychological well-being.

To work effectively with patients from a diverse range of cultural/ethnic backgrounds, understanding and respecting the impact of difference and diversity upon their lives and difficulties.

To liaise with multi-disciplinary teams as appropriate and receive and retrieve complex medical information from consultants and other healthcare professionals.

Audit and Research

To contribute to audit and research as required

Teaching, Training and Supervision

To maintain continuous professional development through appropriate training.

To liaise closely with supervisors, keep them informed of any issues concerning patients and participate regularly in clinical supervision.

To work autonomously and within the competency level of an Assistant Psychologists role and be managed by a qualified Clinical Psychologist.

Governance/Professional Responsibilities

To receive regular supervision in accordance with national good practice guidelines from the Clinical Psychologist.

To contribute to governance issues within Nottingham University Hospitals NHS Trust and the Clinical Psychology and Neuropsychology department as they arise.

To maintain standards of clinical record keeping including entries in medical records, report writing and the responsible exercise of professional self-governance.

To collect and supply requested activity data, leave, travel and sickness and maintain records for the Nottingham University Hospitals NHS Trust.

To attend meetings of the Department of Clinical Psychology & Neuropsychology and to undertake duties arising from such meetings in keeping with the nature and grading of the post.

.

To work in accordance with Nottingham University Hospitals Trust practice guidelines, policies and standards and abide by the current Codes of Practice as outlined by the British Psychological Society, Division of Clinical Psychology.

To attend induction and mandatory training at Nottingham University Hospitals NHS Trust.

To participate in the annual appraisal system/individual performance reviews where required.

To maintain continuous professional development through appropriate training.

To maintain an up to date knowledge of legislation, national and local policies, issues and guidelines in relation to the specific client group.

To maintain standards of clinical record keeping including entries in medical records, electronic data entry and recording, report writing (where relevant) and the responsible exercise of professional self-governance

To collect and supply requested activity data, leave, travel and sickness and maintain records for NUH Trust/local Trust.

To attend meetings within the trust as required and to undertake duties arising from such meetings in keeping with the nature and grading of the post.

Person Specification

Training & Qualifications

Essential

• Degree in Psychology (upper second class or above)
• Eligible for Graduate Membership of the British Psychological Society

Experience

Essential

• Experience of working as an Assistant Psychologist (or similar) in direct clinical contact with people with psychological difficulties
• Experience of working with patients with neurological conditions

Commitment to Trust Values and Behaviours

Essential

• Must be able to demonstrate behaviours consistent with the Trust's "We are here for you" behavioural standards
• Clear interest in pursuing a career in Clinical Psychology
• Able to show appropriate compassion, patience, and motivation towards people in need

Experience

Desirable

• Experience of working with patients with physical health problems and/or in an acute NHS trust
• Experience of working with adults with multiple disabilities
• Familiarity with biopsychosocial models of disability and care
• Experience of administering, scoring, and interpreting neuropsychological assessments

Communication and Relationship Skills

Essential

• Ability to build positive relationships with colleagues and patients, from diverse backgrounds, ages, and needs
• Ability to work as a member of a multi-disciplinary team
• Ability to use supervision appropriately and effectively
• Ability to describe psychological concepts in a manner that is accessible to patients and staff

Desirable

• Able to work effectively with people in distress or who are agitated

Analytical and Judgement Skills

Essential

• Ability to work with autonomy but within level of competence.

Desirable

• Experience of Microsoft Excel database management

Planning and Organisation Skills

Essential

• Well organised in relation to time, work, and ability to prioritise tasks
• Able to be flexible, and respond to changing demands at work
• Have a proactive approach to managing difficulties that may arise in the role.

Physical Skills

Essential

• Ability to lift and carry heavy test materials (over 10kg).
• Ability to concentrate for prolonged periods (>60mins) and be capable of sitting in a constrained position.
• Ability to attend work punctually and reliably.

Other requirements specific to the role (eg be able to drive or work shifts)

Essential

• Up to date immunisations are required (including TB, HepB)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

Nottingham University Hospitals NHS Trust

Derby Road

Nottingham

NG7 2UH

United Kingdom

Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Carry out a range of clinical tasks, including:
  • Blood pressure monitoring
  • Height, weight, and BMI measurements
  • Venepuncture (if trained)
  • Urinalysis
• Prepare patients for consultations and clinics
• Support basic wound care and dressings
• Carry out NHS Health Checks (if trained)
• Support screening and recall programmes
• Communicate clearly with patients
• Support patients to understand simple health information
• Promote dignity, respect, and a positive patient experience
• Provide simple health advice, such as:
  • Healthy lifestyle choices
  • Smoking cessation support (within scope)
• Work closely with:
• • • Lead Nurse
    • Practice Nurses
    • GPs
    • Other members of the health care team
  • Support the smooth running of clinics
  • Escalate concerns to a clinician when needed
• Maintain accurate patient records
• Follow infection prevention and control procedures
• Support stock control and equipment checks
• Work within agreed protocols and scope of practice

The HCA role includes opportunities to:

• Build clinical skills (e.g. phlebotomy, ECGs)
• Develop knowledge in long-term conditions health checks
• Progress into roles such as:
  • Senior Healthcare Assistant

This role suits someone who:

• Enjoys working with patients
• Is organised and reliable
• Wants to develop clinical skills in a general practice setting
• Values teamwork and compassionate care

Person Specification

Qaulifications and Training and Knowledge

Essential

• Good standard of general education (for example GCSEs or equivalent, including English)
• Willingness to complete relevant training for the role
• Basic understanding of: Patient care and wellbeing Confidentiality and data protection Infection prevention and control

Desirable

• Care Certificate (or willingness to complete)
• NVQ Level 2 or 3 in Health and Social Care (or equivalent)
• Training in phlebotomy, NHS Health Checks, or ECGs
• Awareness of general practice and long-term conditions

Experience and Clinical Skills

Essential

• Experience working with people in a care, health, or support role
• Experience working as part of a team
• Experience providing patient or customer-focused care
• Ability to carry out basic clinical tasks (or willingness to train), including: Blood pressure Height, weight, and BMI Urinalysis
• Ability to communicate clearly
• Maintain accurate records and use basic IT systems

Desirable

• Experience working in general practice or primary care
• Experience carrying out clinical observations (e.g. blood pressure, BMI)
• Experience supporting health promotion or screening programmes
• Experience in long term condition reviews
• Competent in phlebotomy

Personal Attributes and Working Approach

Essential

• Compassionate and patient-focused
• Friendly and approachable
• Willing to learn and develop
• Maintains professionalism and confidentiality

Desirable

• Positive approach to service improvement
• Interest in developing clinical skills and progressing in primary care