Job description

Job responsibilities

THE MEADS MEDICAL PRACTICE LIMITED

JOB DESCRIPTION

POSITION: RECEPTIONIST/ADMINISTRATOR

REPORTS TO: OPERATIONS LEAD

ACCOUNTABLE TO: BUSINESS MANAGER

PAY SCALE: Ad Hoc

HOURS: By agreement

_____________________________________________________________________________

SUMMARY OF RESPONSIBILITIES

The post holder will provide an efficient reception service to our patients, doctors and nursing teams. The tasks will include front of house reception, telephone duties and other administrative duties. The work will involve use of telephones, computerised systems including appointments, filing and general surgery assistance. The receptionist is the first point of contact for patients and the general public so it is essential that they present a professional and caring image of the practice and maintain strict confidentiality at all times. This is a responsible role.

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MAIN DUTIES AND RESPONSIBILITIES

1. Reception and Administrative Duties

Prepare premises punctually in the morning

Receive and direct patients, assisting frail, elderly, less mobile patients or any patient as appropriate

Answer the telephone courteously and efficiently, taking and recording messages accurately

Operate the appointment system as directed; take requests for bookings and home visits and record these on clinicians lists

Make necessary arrangements for repeat prescriptions, blood tests, X Rays and hospital transport

Assemble items for hospital and health authority transport

Open, sort, process and distribute mail

To maintain delegated QOF areas as given by the Operations Manager

Receive private fee payments and issue receipts

File correspondence, keeping paper medical records in appropriate condition

Update computerised records as required

Undertake additional administrative tasks as requested

Prepare consulting rooms before and after surgery

Lock and secure premises at night as and when directed, checking that the telephone system has transferred correctly to the Out of Hours service

Report to the Operations lead any matter affecting patient confidentiality, safety or security.

1. General Responsibilities

All staff are expected to comply with practice policy and protocol.

All staff are expected to dress smartly and professionally and in the uniform which is provided.

All staff receive "on-the-job" training from experienced Receptionists. In addition all staff are required to attend all Statutory & Mandatory training courses which include annual Basic Life Support as instructed by the Operations Lead. The post-holder will attend relevant training as identified either at appraisal or to meet the requirements of the practice. It is expected that the knowledge and skills acquired from attendance at such training will be shared and applied within the practice.

• Receptionists will monitor reception areas for cleanliness and tidiness and take action as required, helping to ensure that patient waiting areas are welcoming and give a good impression of the practice. Ensure premises are kept clean and tidy during the day; tidy and sort notices and leaflets in waiting areas; discard old or damaged items where necessary.

• It is important that all members of practice staff are flexible and prepared to adapt and take on additional duties or to relinquish existing duties in order to maintain efficient running of the practice. The Directors and the Management team reserve the right to redistribute duties and functions amongst staff from time to time based on service needs and the existing skills of the post holders.

• The post holder is expected to personally comply with the statutory provisions of health and safety at work legislation and local policy and to always work in a safe manner and not to put self or others at risk.

• It is a requirement that all employees of the practice comply with the rules of confidentiality pertaining to patients, staff and business information.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

• Using personal security systems within the workplace according to Practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Reporting potential risks identified

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

• Apply Practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work

Person Specification

Qualifications

Essential

• Good standard of general education

Desirable

• GCSE Grade A to C English
• Qualified NVQ Level 2

Experience

Essential

• Working in a Primary Care environment or other environment with experience of dealing with the general public
• Working with clinical computer systems such as EMIS and Docman
• Administrative
• experience e.g. filing

Desirable

• Experience in a Doctors surgery or other health care provider
• Experience in EMIS and Docman clinical systems.
• Experience of dealing with people

Knowledge and skills

Essential

• Competent in the use of routine IT application such as Word and Excel
• Confident and skilled in dealing with anxious or distressed people
• Effective and empathetic communication skills

Personal qualities and attributes

Essential

• Personable, friendly and patient disposition
• Meticulous with excellent attention to detail
• Flexible, reliable, adaptable, and able to multitask
• High standards of personal integrity and ability to maintain confidentiality
• Clean and tidy appearance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Meads Medical Practice Limited

Address

The Meads Medical Practice Ltd

29 Quartz Way

Sittingbourne

Kent

ME10 5AA

United Kingdom

Employer's website

https://www.saffronwayhealthcentre.co.uk/index.aspx?p=G82634 (Opens in a new tab)

Job description

Job responsibilities

The duties outlined below are not definitive and may be changed in accordance with the needs of the service.

• The appointee is required to be GMC registered on the specialist register or be expected to obtain CCT within 6 months.
• The appointee will contribute to all aspects of the general haematology and haemo-oncology work including participation in departmental meetings and on-call rota.
• 10 Sessions with 20% non-clinical work (SPA) per week within job plan
• Clinics in other hospital sites may be required (virtual clinics are an option).
• The appointee must be someone who can help develop our rural service to ensure excellent patient care.

For full details of the role requirements please see attached Job Description and Person Specification for this vacancy.

Discussions around working pattern will take place during initial job planning, where preferences, requirements and options can be discussed and explored in full.

Hywel Dda University Health Board is committed to providing healthcare services that are patient-centric, ensuring that our community receives the best possible care. We value inclusivity and foster a workplace culture that embraces diversity and supports every individuals contribution towards a welcoming healthcare environment.

We welcome applications from all sections of society and are committed to creating a diverse and inclusive workplace.

Please see the below links for useful videos relating to this vacancy:

• Hywel Dda 3 Counties -https://youtu.be/RUMDpjtu1sY
• Lifestyle in Wales -https://www.youtube.com/watch?v=Vgt03XPT6RQ
• Medical Leadership in Hywel Dda -https://www.youtube.com/watch?v=jLioZyqIpwk&t=33s

• Virtual Tour -https://youtu.be/mETORurxSBU

Person Specification

Qualifications and Knowledge

Essential

• Full registration and a License to Practice with the General Medical Council.
• On the GMC Specialist Register (including via Portfolio Pathway (CESR)/European Community Rights) or will have CCT due within six months of interview date.
• Valid Certified Advanced Life Support.
• Where a sub-specialty interest is required sub-specialty training should be to a level appropriate for UK consultant sub-specialist practice - fellowship or equivalent level experience.

Desirable

• Additional Higher qualification(s).

Clinical Experience

Essential

• Broad based experience within the specialty area.
• Able to demonstrate core competencies and clinical skills relevant to the post.
• Experience of leading a team.

Desirable

• Previous experience working in the UK or NHS.

Teaching

Essential

• Ability to critically assess learning requirements for self and others.
• Evidence of organising programmes and teaching all staff groups.
• Willingness to teach all grades of professional multidisciplinary staff.

Desirable

• Teaching qualification.

Research and Scholarship

Essential

• Demonstrates knowledge of current research and best practice in the specialty area.
• Evidence of keeping up to date with current research and best practice.
• Evidence of locating and using clinical guidelines appropriately.
• Evidence of communicating and interpreting research evidence in a meaningful way.

Desirable

• Active participation in research.

Clinical Governance

Essential

• Understanding of the role of Clinical Governance.
• Participation in clinical audit (or quality improvement project) and understanding role of audit in improving medical practice.
• Knowledge of annual job planning/appraisal review process.

Desirable

• Knowledge of risk management.

Safeguarding

Essential

• Demonstrates knowledge of safeguarding requirements and takes appropriate responsibility.
• Evidence of applying appropriate equality and diversity legislation.

Other

Desirable

• Welsh Speaker (Level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hywel Dda University Health Board

Address

Bronglais General Hospital

Caradoc Road

Aberystwyth

SY23 1ER

United Kingdom

Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

Communication and Relationship Skills

To communicate and liaise where appropriate with all other professionals involved in the individual clients treatment and on-going mental health care.

To provide regular information to clients GP and/or referrer about the treatment process and outcome, initial and on-going risk assessments, making appropriate disclosure and onward referrals where necessary.

To provide reports as required by the team lead , service manager, clinical leads and others as requested in order to facilitate effective communication with referring agencies and commissioners.

To improve wellbeing through interventions and encouraging access to other agencies that provide social prescribing and promotes social inclusion.

Analytical and Judgement Skills

To make decisions regarding suitability for therapy and clinical pathways with particular regard to issues of risk and onward referrals to other specialist services as required.

To formulate and implement treatment plans with clients, normally within an agreed brief structured time frame and contracted number of sessions by offering NICE compliant one to one interventions, NICE compliant group interventions and on-line therapy.

To exercise sound theoretical knowledge of evidence based psychological intervention and to employ a range of short term interventions to meet the needs of the referred client.

Planning and Organisational Skills

To manage own clinical caseload within guidelines provided by the team lead and relevant professional guidelines and ethical frameworks (PWP Code of Practice).

To provide a level of activity in accordance with service level agreements and as agreed by team lead.

To contribute to in service training events through presentations, with information relating to good working practice, special projects and procedural changes.

Physical Skills

Ability to sit for therapeutic work (up to 5 hours a day)

Ability to sit at a desk and work at a computer for data/clinical notes inputting purpose.

Patient and Client Care

To exercise professional responsibility for the assessment, treatment and discharge of clients referred by GPs, members of the IAPT team and other appropriate health and social care professionals.

To assess and provide interventions to clients presenting with multiple and complex personal difficulties including those arising from mild to moderate mental health difficulties, based on accurate understanding and utilising a conceptual framework of the clients difficulties within the bounds of low intensity therapy.

To be able to work with a range of client presentations including ambivalence and resistance in order to facilitate a clients ability to explore a range of life issues which frequently are of a distressing emotional nature.

To maintain the highest professional standards of practice by undertaking regular professional/clinical supervision, caseload management supervision and appraisal in keeping with professional body and trust guidelines.

To improve wellbeing and social inclusion through interventions and encouraging access to other agencies that provide social prescribing and which promote social inclusion.

Responsibility for Policy and Service Development

To contribute to the development, implementation and monitoring of the teams operational policies and service.

Responsibility for Finance

To maintain effective use of resources.

To ensure that clinical time is used as effectively as possible.

Responsibility for Human Resources

To contribute to the induction and orientation process of new members of the team and trainees.

Responsibility for Information Resources

To provide monthly clinical activity data.

To provide appropriate statistical returns.

To maintain the highest standards of clinical record keeping including electronic data entry and recording, report writing and responsible exercise of professional self- governance.

To ensure electronic recording of clinical activity meets the required standards, recorded accurately and in a timely fashion to meet the timely reporting of KPIs.

To have basic keyboard skills and be able to use Microsoft Office applications such as Word and Excel.

Research and Development

To contribute toward appropriate research project management, audit and service evaluation with colleagues within the service to help to develop service provision.

Freedom to Act

To exercise autonomous professional responsibility for the assessment, treatment and discharge of clients whose problems are appropriate for low intensity therapy.

Other

To continue to develop the skills of a reflective practitioner by conducting regular personal audit and evaluation of clinical work and by maintaining an active engagement with current development in the field of psychological therapy

To develop knowledge of legislation, national and local policies and issues in relation to primary care adult mental health services.

The post holder is expected to demonstrate and champion the Trusts Values at all times.

The post holder would need to demonstrate energy, drive and enthusiasm for the role.

The post holder would be expected to have excellent interpersonal skills.

Positive working behaviour is expected at all times.

The post holder would be expected to meet deadlines and deliver on all objectives set.

The Post Holder would need to demonstrate the highest level of accountability through their work.

The range of duties and responsibilities outlined above are indicative only and are intended to give a broad flavour of the range and type of duties that will be allocated. They are subject to modification in the light of changing service demands and the development requirements of the post holder.

Person Specification

Qualifications

Essential

• Post graduate certificate in an approved program in promoting psychological wellbeing (IAPT)
• A satisfactory DBS and 2 references are required for this position

Skills & Abilities

Essential

• Highly developed interpersonal skills and communication skills both oral and written.
• Ability to sustain intense levels of concentration responding and participating as required.
• Ability to self-reflect and use clinical supervision appropriately.
• Ability to cope and deal with highly distressing emotional circumstances.
• Ability to cope with unpleasant working conditions.
• Evidence of ability to organise own workload.
• Basic keyboard skills.

Experience

Desirable

• Experience of collaborative work in the NHS.
• Experience of working with a diverse client group with a wide range of presenting problems and significant levels of distress.
• Experience of delivering group work.
• Experience of delivering online therapy.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Mountview Practice

Address

Fleetwood Health & Wellbeing Centre

Dock Street

Fleetwood

FY7 6HP

United Kingdom

Employer's website

https://www.mountviewpractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Are you an experienced Health Care Assistance looking for a dynamic and rewarding role?

Join SELDOC, a successful GP cooperative with over 30 years of service, delivering high quality primary and urgent care to 2 million patients across South London. As part of our dedicated team, youll have the flexibility to work on-site or remotely, conducting telephone consultations or seeing patients face-to-face at our bases.

We are seeking experienced and motivated Health Care Assistants to join our Urgent Treatment Centre team. As an HCA, you will alongside Emergency Nurse Practitioners (ENPS), General Practitioners (GPs) and collaboratively across the UTC, Emergency Department, and wider hospital services, supporting the GPs and ENPS in the management of a diverse caseload of patients presenting with urgent and emergency needs.

You should have a NVQ Level 2 (or equivalent) qualification, have basic wound management skills, be compassionate, reliable, flexible team worker and be willing to contribute to a supportive, multidisciplinary environment.

Flexible Working Options: Work remotely or on-site, with opportunities for face-to-face assessments, home visits, or telephone triage.

Career Development: Regular clinical audits, feedback, and educational sessions, including peer support forums and monthly topical events.

Supportive Environment: Work collaboratively with a multidisciplinary team, including GPs, Shift Managers, Drivers, and Call Handlers, with support always available.

Able to carry out baseline observations (BP, HR, Temp, SpO

Basic wound care/dressings

Good communication and IT skills

Working with ENPS to maintain a clean and safe clinical environment

Keeping count of clinical stock, vaccines and putting away stock

Person Specification:

Essential:

NVQ Level 2 (or equivalent) in Health & Social Care

Basic Life Support training

Basic wound care/dressings experience

Good communication and IT skills

Awareness of infection control & safeguarding principles

Evidence of initiative and willingness to learn

Person Specification:

• NVQ Level 3
• Phlebotomy training
• Previous urgent care or A&E experience
• ECG skills
• Local policies and protocols

Person Specification

Qualifications

Essential

• NVQ Level 2 (or equivalent) in Health & Social Care
• Basic Life Support training
• Basic wound care/dressings experience
• Good communication and IT skills
• Awareness of infection control & safeguarding principles
• Evidence of initiative and willingness to learn

Desirable

• NVQ Level 3
• Phlebotomy training
• Previous urgent care or A&E experience
• ECG skills
• Local policies and protocols

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

SELDOC Healthcare

Address

76 Coombe Road

Kingston Upon Thames

Surrey

KT2 7AZ

United Kingdom

Employer's website

https://www.seldoc.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Strategic alignment: Ensure the Private Patient programme aligns with Group strategy, NHS planning guidance and statutory requirements while protecting core NHS elective capacity.

2. Commercial Strategy, Contracting and Income Realisation

Commercial model: Design and implement a commercial model for private activity including tariffs, insurer contracting, consultant agreements, and third-party arrangements.

Price list recosting: Lead a phased recosting of the private patient price list using a Pareto approach prioritised by volume/value (Ophthalmology, Cardiac and Trauma & Orthopaedics first), dependent on Executive decisions on profit margin, out-of-hours staff uplift and local theatre rates.

Self-pay pricing: Take forward the decision on self-pay pricing, correcting the current position where self-pay rates sit below insurer rates against market norms.

Insurer and referrer engagement: Lead negotiations with insurers and external referrers, develop commercial terms, SLAs and referral pathways to secure sustainable income streams.

Billing and recovery: Oversee selection and implementation of electronic billing/invoicing systems and processes to maximise coding accuracy, charge capture and timely recovery.

Debt and administrative recovery: Close the current gap in excess, invoice and self-pay debt recovery, tightening OP70 form completion and the supporting administrative process to reduce unrecovered income.

Income:

o Establish robust financial KPIs and forecasting processes, report income performance and variances to CFOs and Programme Director.

o Produce a realistic 2-year income growth plan increasing current baseline from circa £1m

3. Service Design, Operational Readiness and Pathway Delivery

Pathway co-design: Facilitate co-production of private patient pathways with clinical leads, divisional teams and operational managers to ensure safety, quality and patient experience, scaling up the private patient activity currently at RWT and establishing a service at WHT.

Pathway documentation: Streamline the current end-to-end private patient pathway, moving away from the largely paper-based process to a digitally-enabled, auditable process.

Capacity planning: Lead demand and capacity modelling for theatres, wards and outpatient clinics, design scheduling, booking and waiting-list processes to optimise utilisation and minimise impact on NHS services.

Capacity ring-fencing: Scope options for ring-fenced weekend and out-of-hours theatre, outpatient and recovery bed capacity at both sites, seeking Executive approval to formally designate this as private capacity.

Operational readiness: Coordinate estates, digital, workforce, procurement and clinical governance inputs to ensure facilities, systems and staff are ready for go-live, including mobilisation of a Walsall private patient offer where no current infrastructure or team exists.

Standard operating procedures: Ensure SOPs, escalation routes, consent and information governance arrangements are in place for private patient activity.

4. Programme Delivery, Governance and Assurance

Programme plan: Maintain a detailed, costed programme plan with milestones, dependencies and resource allocation, update and reforecast regularly.

Governance: Chair or represent the work stream at governance forums, provide timely highlight reports, exception reporting and evidence-based briefings to the Transformation Programme Director, the Private Patient Steering Group and senior stakeholders.

Data integrity and audit: Work with Informatics to resolve the risk of mis-flagged or double-charged private activity arising from the EPR (Blueprint) transition, prioritising correction of the process on a forward-looking basis.

Regulatory reporting compliance: Build an explicit governance requirement for PHIN (Private Healthcare Information Network) and statutory finance reporting compliance into the administrative process design.

Risk and compliance: Maintain a live risk register, ensure clinical governance, safeguarding, Overseas Visitor Policy and data protection compliance, escalate to corporate risk systems where required.

5. Benefits Realisation and Performance Management

Benefits framework: Define and track financial (income, cost recovery) and operational (capacity release, waiting-time impact, patient satisfaction) benefits, maintain a benefits tracker and evidence base for realised savings.

Performance dashboards: Implement KPI dashboards and reporting cadence for operational performance, income, coding accuracy and patient experience, drive continuous improvement cycles.

6. Stakeholder Engagement, Communications and Business Development

Stakeholder management: Build and sustain relationships with clinical leads, divisional teams, consultants, insurers, primary care and external referrers to secure buy-in and referral pipelines.

External benchmarking: Lead benchmarking activity against comparable providers with an established, well-functioning private patient model (prioritising comparable District General Hospital-type trusts over central London comparators), and commission market opportunity analysis to test demand in complex/high-value specialties.

Communications: Work with Communications and Digital teams to develop patient-facing materials, web presence and targeted marketing to support private patient uptake.

Business development: Identify and prioritise new commercial opportunities, service lines and partnerships to grow private income across the Group, including formal proposals for third-party use of theatre/facility space where relevant.

7. People Leadership and Capability Building

Administrative resourcing: Address the current shortfall in dedicated private patient administrative capacity, including assessing options to redeploy administrative capacity released by the AVT programme.

Equitable access to enhanced pay: Work with HR to confirm and apply a consistent policy on equal-opportunity access to enhanced private-work pay rates for staff delivering private sessions outside core hours.

Capability building: Develop team capability in programme delivery, commercial contracting, billing, overseas visitor charging and performance management.

Workforce planning: Coordinate recruitment and workforce planning for roles required to operate and sustain private patient services.

8. Integration with NHS Services and System Partners

System working: Engage with ICB, local authority and system partners to ensure private patient activity complements system priorities and does not adversely affect equitable access to NHS care.

ICS and regional liaison: Represent the Group at regional or national forums as required, sharing learning and ensuring compliance with wider system expectations.

9. Continuous Improvement and Strategic Development

Horizon scanning: Monitor national policy, regulatory changes and market developments relevant to private healthcare and commercial opportunities.

Learning and scaling: Capture learning from early delivery against Strategic Objective 1, iterate the service model, and use this to inform scale-up of Strategic Objective 2 (Walsall) and the longer-term accredited provider model under Strategic Objective 3.

10. General Duties

Comply with all Trust policies (Health & Safety, Equality & Diversity, Information Governance).

Maintain professional development and participate in appraisal and mandatory training.

Undertake other duties commensurate with the grade as agreed with the Transformation Programme Director.

Key Working Relationships

Internal: Transformation Programme Director, Private Patient Steering Group and Task & Finish (Delivery) Group members, CFOs and Finance Business Partners, Divisional Directors, Clinical Directors (including the responsible clinician for private work), Heads of Service, Transformation Project Managers, Private Patient operational leads, Informatics, HR/OD, Communications, Digital, Estates, Overseas Visitors and Charging teams.

External: Insurers and commercial partners, external referrers, primary care networks, ICB transformation leads, NHS England regional teams, comparator provider organisations (for benchmarking), voluntary and community sector partners.

Person Specification

Qualifications

Essential

• Master's degree or equivalent experience in healthcare/management, evidence of continuing professional development. Commerical experience, preferably in an NHS environment.

Desirable

• Project or programme management qualification (MSP, PRINCE2, APM), formal training in quality improvement, commercial/finance qualification

Experience/Skills

Essential

• Significant NHS leadership experience (Band 7/8a or equivalent) with proven delivery of complex programmes and measurable financial benefits
• Experience of operationalising new services, including demand and capacity modelling, scheduling and patient flow
• Experience of financial management, budgetary control and delivering income targets
• Experience of working across organisational boundaries and influencing multidisciplinary teams

Desirable

• Experience of private healthcare services, overseas visitor charging, billing systems (EPIC/Oracle) or commercial contracting
• Experience contributing to group/merger/integration programmes
• Leadership & influencing: Able to lead without direct authority and build consensus across clinical and non-clinical stakeholders
• Commercial acumen: Strong financial modelling, pricing and contract negotiation skills, able to link transformation activity to income and CIP targets
• Programme delivery: Proficient in programme plans, risk registers, benefits trackers, RAG reporting and governance frameworks
• Operational expertise: Skilled in pathway design, capacity modelling and operational readiness planning

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

New Cross Hospital, Walsall Manor Hospital and other group sites

New Cross Hospital

Wolverhampton

WV100QP

United Kingdom

Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Greeting and Assisting Patients: They are the first point of contact for patients, greeting them and assisting with their needs, whether in person or over the phone
• Appointment Management: Scheduling and managing appointments for patients, including handling cancellations and rescheduling.
• Telephone and Email Management: Answering calls and emails, directing them to the appropriate staff, and taking messages when necessary.
• Administrative Support: Providing administrative support to doctors and nurses, including filing patient records, processing repeat prescriptions, and managing patient referrals.
• Handling Patient Enquiries: Addressing patient enquiries efficiently and courteously, whether they are about appointments, prescriptions, or general practice information.
• Maintaining Records: Ensuring that patient records are up-to-date and accurately filed.
• Building Security: Ensuring the security of the practice premises, including opening and closing the surgery.

Person Specification

Qualifications

Essential

• A good standard of GCSEs, particularly in English and Maths, is preferred

Experience

Essential

• Previous experience in a customer service or administrative role.
• Strong literacy, numeracy, and IT skills are essential.
• Good communication, organizational, and customer service skills.
• Friendly, patient, and understanding, with the ability to work accurately and methodically.
• The ability to handle stressful situations and deal with upset or angry patients.

Desirable

• Experience specifically in a healthcare setting, such as another GP practice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Star Lane Medical Centre

Address

121 Star Lane

Canning Town

Newham

E16 4QH

United Kingdom

Employer's website

https://www.starlanemedicalcentre.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

• This is far more than a traditional clinical leadership position. It is an opportunity to be at the forefront of service development, working across organisational boundaries to create consistency, improve patient outcomes, and build a culture of excellence.
• The role combines strategic leadership, operational oversight, quality improvement, and workforce development, making it ideal for an ambitious clinical leader looking to broaden their influence and lead meaningful change.
• The successful candidate will have the opportunity to strengthen academic clinical links, support the development of future healthcare professionals, and help shape evidence-based practice through collaboration with academic colleagues and students.
• We are looking for a leader who brings energy, vision, and credibility; someone who can inspire teams, foster collaboration, and create an environment where innovation and continuous improvement thrive.
• The successful candidate will have a proven track record in service improvement, a strong understanding of clinical governance and patient safety, and the ability to balance quality, workforce, and financial considerations to deliver sustainable, high-performing services. You must also be a substantive consultant with a minimum of 3 years' experience at Consultant level.
• A strong track record of leading service improvement and change initiatives.
• Excellent leadership and people-management skills, with the ability to inspire and develop multidisciplinary teams.
• A comprehensive understanding of clinical governance, quality improvement, patient safety, and risk management.
• Financial awareness and an understanding of how resources, workforce, and budgets contribute to sustainable service delivery.
• The ability to build strong relationships across clinical, operational, and - academic environments.
• A passion for innovation, education, and delivering exceptional patient care.

This is an outstanding opportunity for an ambitious leader seeking a role with genuine influence, variety, and scope. If you are passionate about developing services, empowering teams, strengthening academic partnerships, and shaping the future of care delivery, we would love to hear from you.

For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached.

Person Specification

Qualifications and Professional Training

Essential

• Full registration on GMC Specialist Register (CCT / CESR)
• FRCOphth or equivalent

Desirable

• Higher degree (PhD or MD)

Skills and Abilities

Essential

• Excellent Verbal and written communication skills
• Ability to work well within a team
• Organisational & Leadership skills
• Clinical Governance understanding
• Be caring and diplomatic.
• Basic keyboard skills
• Ability to plan strategically and to exercise sound judgment when faced with conflicting pressures.

Desirable

• Knowledge and experience in the application of IT in Ophthalmology
• To work effectively as part of the Trust Management Structure
• Show ability to learn from experience.
• Demonstrate insight into managing a busy caseload.
• Knowledge of mediSight

Personal Qualities

Essential

• Enthusiasm and the ability to work under pressure
• Caring attitude to patients
• Ability to communicate effectively with colleagues, patients, relatives, GP's nurses, other staff, and agencies
• Good interpersonal skills
• An understanding of the current NHS environment particularly in relation to reforms, initiatives and issues
• Ability to travel to fulfil the requirements of the post

Other

Essential

• All applicants to have demonstrable skills in written and spoken English
• Adequate to enable effective communication about medical topics with patients and colleagues
• Excellent written & verbal communication skills to be able to write & present reports at board level
• Able to give examples of dealing with difficult situations (clinical and non-clinical)
• Satisfactory Work health Assessment
• Capacity to take responsibility for own actions and demonstrate a non-judgemental approach towards others
• Able to demonstrate flexibility in working hours
• Displays honesty, integrity, awareness of confidentiality & ethical issues
• Eligible to live and work in the UK

Experience and Knowledge

Essential

• Ability to take full and independent responsibility for the care of patients
• Training and experience in Medical Retina at a senior level.
• Evidence of a wide experience in Ophthalmology and UK experience
• Ability to run independent cataract lists
• Independent in ophthalmic surgery.
• Experience of supervision of ophthalmology trainees
• Subspeciality fellowship completed
• Previous experience of managing / leading a team

Desirable

• ROP screening
• Evidence of logical thinking and an ability to make clear and balanced decisions
• Demonstrate an understanding of the development needs of trainees and how these can be met.

Teaching and Education

Essential

• Experienced in demonstrating clinical procedures/techniques to other healthcare professionals
• Commitment to continuing medical education
• Ability to organize and participate in and evidence of teaching and training undergraduate and postgraduate students

Desirable

• Appraisal and assessment training skills

Audit / Research and Publications

Essential

• Undertaken complete audit cycle
• Ability to apply research outcomes to clinical practice
• Knowledge of clinical governance issues
• Interest and awareness of research methodology

Desirable

• Ability to demonstrate recent evidence of relevant and continued research
• Ability to demonstrate recent evidence of relevant and continued research
• Published research in peer-reviewed journals

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

George Eliot Hospital NHS Trust

Address

George Eliot Hospital NHS Trust

College Street

Nuneaton

CV10 7DJ

United Kingdom

Employer's website

http://www.geh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The role will include

Face-to-face, telephone and appropriate online consultations

Management of acute and long-term conditions

Appropriate prescribing and medicines management

Reviewing results, correspondence and clinical information

Referrals and associated clinical administration

Clinically necessary home visits

Participation in the practice duty/on-call rota

Maintaining accurate clinical records using EMIS

Working collaboratively with the wider practice team

Participating in clinical meetings, audit and quality improvement

The postholder will work as an autonomous practitioner and be expected to practise in accordance with the standards set out by the General Medical Council (GMC).

£12,500 per session per annum

46 sessions per week

Working days: Monday, Thursday and Friday

6 weeks annual leave plus bank holidays.

NHS Pension Scheme

On-call/duty responsibilities included within the sessional salary

Clinically necessary house calls included within the sessional salary

Supportive and experienced multidisciplinary team

Well-established GP training practice

Regular clinical discussion and learning

Support for continuing professional development

Opportunity to develop individual clinical interests

Appointment will be subject to the appropriate pre-employment checks, including professional registration, eligibility to work in the UK, references and the appropriate criminal record check.

Informal enquiries and visits to the practice are warmly welcomed.

We would be very happy to meet prospective applicants, show you around the surgery and provide an opportunity to meet members of our team.

St Julians Medical CentreNewport

Person Specification

Qualifications

Essential

• Doctor with medical degree registered with the GMC and proof of medicolegal insurance

Desirable

• drivers license

Experience

Essential

• Have qualified as registered GP

Desirable

• ideally possessing MRCGP

PERSONAL SPECIFICATION

Essential

• Qualified General Practitioner
• Full GMC registration with a licence to practise
• Appropriate inclusion on the relevant Medical Performers List for Wales, or eligibility for inclusion
• Eligibility to practise as a GP in the UK
• Good clinical and communication skills
• Ability to work both autonomously and as part of a multidisciplinary team
• Commitment to high quality, patient-centred care
• Commitment to continuing professional development and maintaining professional standards

Desirable

• Experience of EMIS
• Experience of working within NHS Wales primary care
• Experience of working within a training practice
• Interest in teaching, quality improvement or developing a specialist clinical interest

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

GP Practice in Wales

Address

St. Julians Medical Centre

13A Stafford Road

NEWPORT

Gwent

NP19 7DQ

United Kingdom

Employer's website

https://gpwales.co.uk (Opens in a new tab)

Job description

Job responsibilities

The post is based at Moorfields Eye Hospital City Road and include work at satellites (St. Anns, Stratford, Northwick Park, Ealing, and Potters Bar).

The post holders will be expected to work flexibly to facilitate service provision when colleagues are absent. All procedures are done as a day case. The lack of many services that would be found in a general hospital means that the anaesthetic service is more than usual relied upon for perioperative patient care.

In addition to clinical duties, the new appointee would be expected to participate in departmental activities including management, teaching and audit.

Person Specification

Education & Qualifications

Essential

• Full GMC Registration (with a 'Licence to Practise')
• Experience in adult GA and LAS
• Experience in eye anaesthesia

Desirable

• Higher Degree (e.g. MD or PhD

Further Training & Knowledge

Essential

• APLS provider

Desirable

• Clinical leadership training
• Higher or advanced training in day care anaesthesia

Personal Qualities

Essential

• Committed to public service
• Excellent communication skills
• Ability to lead & co- ordinate multidisciplinary teams
• Good Team Building Skills

Desirable

• Ability to innovate
• Ability to respond to a dynamic environment

Skills & Ability

Essential

• High degree of clinical skill
• Leadership ability
• Commitment to service improvement
• Commitment to personal development

Desirable

• Management credentials & involvement
• Teaching credentials & involvement
• Research credentials and publications

Experience

Essential

• Wide ranging clinical experience of anaesthesia

Desirable

• Experience of public & patient engagement
• Involvement in in QIPP projects & service improvement projects
• Management innovation experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Moorfields Eye Hospital NHS Foundation Trust

Address

Various

162 City Road

London

EC1V 2PD

United Kingdom

Employer's website

https://www.moorfields.nhs.uk/work-for-us (Opens in a new tab)

Job description

Job responsibilities

Job descriptionJob responsibilities

Clinical Practice

• Work alongside our GP and ANP partners to manage patients presenting with urgent, on-the-day assessment needs.
• Deliver coordinated care to "at-risk" patients to avoid unnecessary hospital admissions and ensure they receive treatment in the most appropriate setting.
• Coordinate clinical care through surgery consultations, clinical triage, and home visits, including proactively supporting patients discharged from acute care.
• Act as an autonomous clinician, ensuring practice remains safe, effective, and strictly within your clinical boundaries of competence.
• Examine and assess patient needs from a holistic perspective (physical and psychological), proposing evidence-based care plans.
• Prescribe safely and competently in accordance with non-medical prescribing standards, verifying the appropriateness of medicines and reviewing clinical indications.
• Support chronic disease management (such as Diabetes, Hypertension, and Asthma) and participate in clinical audits to monitor and improve the quality of care.

Liaising with Patients, Families, and Carers

• Act as an information resource and focal point of communication for patients, carers, and families regarding their clinical management and care plans.
• Direct patients and families to external agencies, the voluntary sector, or Social Prescribing services where appropriate.

Interfacing with Other Agencies

• Maintain a strong working interface between Drybrook Surgery, the District Nursing Team, community services, and other stakeholders.
• Participate in multi-disciplinary team meetings to optimize patient outcomes.

Clinical Governance

• Actively participate in clinical governance processes, including clinical audit, risk management, incident reporting, and CQC compliance.
• Promptly report clinical and non-clinical safety incidents to the Practice Manager and Partners, contributing to shared learning.
• Understand, identify, and appropriately escalate any safeguarding concerns for children and vulnerable adults.
• Adhere to safe systems of work, infection control, and health and safety policies.

Managing and Using Information

• Maintain accurate, legible, and contemporaneous clinical records on the practice's IT systems in accordance with professional codes of conduct and practice policy.
• Maintain clinical databases of at-risk patients to support service development and contractual compliance.

Other Factors

• A uniform will be required.
• The role is based at Drybrook Surgery but will involve regular travel across the local area for home visits. Candidates must have access to their own transport and appropriate business car insurance.

Please note interviews for this role will take place on Friday 2nd October 2026

Person Specification

Clinical Knowledge and Skills

Essential

• Essential
• Strong clinical assessment, diagnostic, and treatment skills.
• Ability to record precise and high-quality clinical notes.
• ECG interpretation and venepuncture.
• Minor injury and minor illness management.
• Chronic disease monitoring (e.g., Asthma, COPD, Hypertension, Diabetes).
• Understanding of when to escalate clinical scenarios and refer to GPs.

Qualifications

Essential

• Qualifications
• Essential
• Nurses: Current unrestricted registration with the Nursing and Midwifery Council - NMC.
• Paramedics: Current unrestricted registration with the Health and Care Professions Council -HCPC.
• Masters certificate, diploma, or full Masters in Advanced Clinical Practice, a Digital Badge, RCN credentialing or equivalent advanced paramedic credentialing.
• Qualified Independent Prescriber - V300 for nurses or equivalent for paramedics registered with the appropriate professional body.
• Minor illness qualification.
• Meets professional revalidation requirements.

Desirable

• Desirable
• Qualified triage nurse or experienced triage practitioner.

Experience

Essential

• Experience
• Essential
• Experience practicing across the four pillars of advanced practice.
• Experience of working in a primary care, community, or urgent care environment.
• Experience in prescribing and conducting structured medication reviews.
• Experience working autonomously and making safe, independent clinical decisions.
• Ability to work effectively under pressure and manage a busy workload.
• Good interpersonal and communication skills.

Desirable

• Desirable
• Experience of working as a Practice Nurse, Community Nurse, or Specialist Paramedic.

Other Requirements

Essential

• Essential
• Subject to an Enhanced Disclosure and Barring Service (DBS) check.
• Valid Right to Work in the UK (evidence must be verified before employment commences).
• Occupational Health clearance.
• Access to own transport and a valid UK driving licence.
• Evidence of continuing professional development (CPD).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Drybrook Surgery

Address

Drybrook Road

Drybrook

Gloucestershire

GL17 9JE

United Kingdom

Employer's website

https://www.drybrooksurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Sorting all clinical post and prioritising for the GP in terms of actions. Signposting some post to others such as clinical pharmacist etc.

Extracting all information from clinical letters that needs coding and adding to notes

Arranging appointments, referrals, tests and follow up appointments of patients

Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment.

Dipping urine, taking blood pressure, ECGs & phlebotomy

Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc

Explaining treatment procedures to patients

Helping the GP liaise with outside agencies e.g. getting an on call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s)

Support the GP with immunisations/wound care

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to Practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Reporting potential risks identified

Person Specification

knowledge and skills

Essential

• Experience of working in a NHS setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cloister Road Surgery

Address

41-43 Cloister Road

Acton

W3 0DF

United Kingdom

Employer's website

https://www.cloisterroadsurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities

Clinical Duties

• Undertake face-to-face, telephone, and video consultations

• Perform holistic clinical assessments and examinations

• Diagnose and manage acute presentations within scope of practice

• Carry out home visits for housebound or vulnerable patients

• Develop and implement management plans

• Escalate or refer patients to GPs or secondary care when appropriate

• Support continuity of care within the practice

Urgent Care & Triage

• Manage same-day urgent appointments

• Triage patients based on clinical need and risk

• Support reduction of GP workload through autonomous practice

Prescribing & Medicines Management (if qualified)

• Prescribe safely as an Independent Prescriber (if applicable)

• Undertake medication reviews

• Work within national and local prescribing guidelines

Multidisciplinary Working

• Work collaboratively with GPs, nurses, pharmacists, and wider PCN teams

• Participate in MDT discussions and care planning

• Contribute to integrated patient care across services

Governance & Quality

• Maintain accurate, timely clinical records

• Participate in audits, quality improvement, and significant event reviews

• Comply with safeguarding policies and clinical governance frameworks

Professional Development

• Maintain registration with the relevant professional body

• Engage in CPD and ongoing training relevant to primary care

• Participate in appraisal and revalidation

Person Specification

Experience

Essential

• Registered Advanced Nurse Practitioner
• Experience in urgent or emergency care
• Strong clinical assessment and decision-making skills
• Ability to work independently within scope
• Excellent communication skills

Desirable

• Experience in primary care or GP setting
• Independent Prescriber qualification
• Familiarity with EMIS
• Experience managing long-term conditions

Qualifications

Essential

• ANP qualification & registration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Clarendon Lodge Medical Practice

Address

16 Clarendon Street

Leamington Spa

Warwickshire

CV32 5SS

United Kingdom

Employer's website

https://www.clmp.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Role: General Practitioner
• Location: Boston Lincolnshire
• Full-time or part-time roles available
• Competitive salary/package, dependent on experience

We are seeking motivated and patient-focused General Practitioners to join our established primary care teams and play a key role in delivering high-quality, person-centred care.

You will work within a supportive multidisciplinary team, providing comprehensive primary care services, including assessment, diagnosis, treatment, and ongoing management of patients across all age groups.

Key Responsibilities

• Deliver high-quality general medical services to registered patients
• Manage acute and chronic conditions using evidence-based practice
• Conduct face-to-face, telephone, and digital consultations
• Prescribe safely and appropriately in line with clinical guidelines
• Contribute to clinical governance, quality improvement, and patient safety
• Work collaboratively with the multidisciplinary primary care team

Role Requirements

• Full GMC registration with a licence to practise
• CCT in General Practice (or equivalent / within 6 months of completion)
• Ability to work independently and as part of a team
• Strong communication and clinical decision-making skills
• Commitment to high-quality, patient-centred care
• Evidence of continuing professional development (CPD)

Who we are

Omnes Healthcare is a growing, forward-thinking organisation delivering NHS Primary and Secondary Care services since 2006. Supporting patients across multiple sites, we combine clinical excellence with innovation to improve lives.

As part of the Evergreen Group, we also lead on digital health and genomics projects, including the Evergreen Life app, which empowers people to take control of their health.

Our mission is to enhance healthy and happy life years through high-quality, personalised, and accessible care. Our vision is to be a trusted leader in healthcare, known for innovation, compassion, and real impact.

We live by four core values:

• Caring – Respect and compassion in everything we do
• Inclusive – Empowering diverse voices and teamwork
• Evolving – Driving continuous improvement and innovation
• Ambitious – Striving for high standards and real impact

Whether your role is clinical or corporate, it matters. We’re committed to creating a positive, inclusive, and supportive environment where all colleagues can thrive.

Omnes Healthcare are an inclusive employer. If you require any adjustments during the recruitment process, we will be more than happy to help.

Benefits

• 6 weeks holiday plus bank holidays, plus an extra day off for your birthday
• Excellent work-life balance
• Clinical progression and training cost support
• Full indemnity cover for all work undertaken
• NHS Discount & Support Schemes
• Employee Assistance Programme
• Sick pay, enhanced maternity/paternity leave
• Salary sacrifice schemes (electric car, cycle to work)
• Life insurance (3x salary), healthcare cash plan, charitable giving scheme

Apply today to join a patient-focused, innovative team and make a real difference in health care.

Person Specification

Qualifications

Essential

• Full GMC registration with a licence to practise
• CCT in General Practice (or equivalent / within 6 months of completion)

Desirable

• Full GMC registration with a licence to practise
• CCT in General Practice (or equivalent / within 6 months of completion)

Experience

Essential

• Strong communication and clinical decision-making skills
• Commitment to high-quality, patient-centred care
• Evidence of continuing professional development (CPD)

Desirable

• Ability to work independently and as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Omnes Healthcare Limited

Address

Sidings Medical Practice

14 Sleaford Rd, Boston

Boston

All UK

PE21 8EG

United Kingdom

Employer's website

http://omneshealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main Duties

• Coordinate care for patients with long-term conditions, frailty, and complex health needs.
• Support patients to access appropriate health and community services.
• Liaise with hospitals, community teams, social care, care homes, and voluntary organisations.
• Assist with monitoring and tracking patient pathways and outcomes.
• Support multidisciplinary team meetings and follow up agreed actions.
• Help identify patients who may benefit from additional support or targeted interventions.
• Maintain accurate and up-to-date patient records.
• Provide excellent patient service through telephone and written communication.

Person Specification

Experience

Essential

• We are looking for someone who -
• Has excellent communication and interpersonal skills.
• Is highly organised and able to manage multiple priorities.
• Has experience of working in healthcare, social care, or a customer-focused environment.
• Demonstrates empathy, professionalism, and a patient-centred approach.
• Is confident using IT systems and databases.
• Can work independently and as part of a multidisciplinary team.

Desirable

• Experience within primary care or the NHS would be advantageous but is not essential, as training will be provided for the right candidate.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Linden Medical Group

Address

Linden Medical Centre

Linden Avenue

Kettering

Northamptonshire

NN15 7NX

United Kingdom

Employer's website

https://www.lindenmedical.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Reception Duties:

• Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice.
• Deal with all general enquiries, explain procedures and make new and follow-up appointments.
• Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.
• Explain Practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
• Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
• Enter requests for home visits into the home visits book, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor.
• Action repeat prescription requests and ensure that they are ready for collection by the patient within 48 hours, in line with Practice protocol.
• Take action on clinicians requests for further information/patient contact information etc. (including computerised Practice notes), ensuring completion of all associated paperwork.
• Advise patients of relevant charges for private (non-General Medical Services) services, accept payment and issue receipts for same.
• Enter patient information on to the computer as required.
• Prepare clinical rooms for surgeries, supply prescription forms and record numbers in use and ensure adequate supplies of consumables (including bottles, couch rolls, test request forms etc.).

Person Specification

Qualifications

Essential

• English GCSE Level C or equivalent.
• A demonstrable commitment to professional development.

Desirable

• Intermediate level Microsoft Office.
• SystmOne knowledge.

Experience

Essential

• Experience of working in a public reception environment.
• Experience of Microsoft Office software.
• Experience of dealing with the public and/or patients.

Desirable

• Experience of working in a GP practice.
• Experience of telephone switchboard operation.
• Experience of computerised clinical system.

Knowledge and skills

Essential

• Excellent numeracy skills.
• Excellent keyboard and computer skills.
• Excellent communication skills.

Qualities and attributes

Essential

• An understanding, acceptance and adherence to the need for strict
• confidentiality.
• Ability to use own judgment, resourcefulness and common sense.
• Ability to work without direct supervision and determine own
• workload priorities.
• Ability to work as part of an integrated multi-skilled team.
• Pleasant and articulate.
• Able to work under pressure.
• Able to work in a changing environment.
• Able to use own initiative.

Other

Essential

• Flexibility of working hours/ able to work at the desired times.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cloister Road Surgery

Address

41-43 Cloister Road

Acton

W3 0DF

United Kingdom

Employer's website

https://www.cloisterroadsurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Provide senior medical expertise and clinical leadership within the Crisis team, overseeing care for patients personally managed as well as those cared for by medical staff under your direct supervision.
• Collaborate closely with the team manager and other senior colleagues to support the efficient operation and ongoing development of the service.
• Deliver direct clinical care and ensure active medical involvement in reviewing and updating care plans.
• Prepare timely, clear, and comprehensive written correspondence documenting assessments, treatment plans, progress, and discharges using the Trusts IT and clinical record systems (training will be provided).
• Work in partnership with other agencies, facilitating smooth and timely patient transitions into and out of the team through effective liaison with relevant staff.
• Contribute to the collection and accurate recording of clinical data as required by the Trust and external agencies, including participation in clinical audits with appropriate administrative support.
• Attend regular directorate and managerial meetings, such as the Medical Advisory Committee and Directorate/Managerial liaison meetings, to ensure alignment with wider service goals.
• Engage actively in professional development by participating in CPD peer groups and clinical supervision sessions alongside medical colleagues.
• Maintain your own training and CPD programme, supported by your lead consultant, Associate Medical Director, or Clinical Director.
• Participate in cross-cover arrangements with medical colleagues for annual leave, study leave, and short-term sickness, as well as a daytime cover rota. Consultants also contribute to the Buckinghamshire Adults of Working Age out-of-hours rota, currently a 1 in 16 rota with 3% band A intensity, including full resident on-call shift cover.
• Enjoy entitlement to study leave (up to 30 days over 3 years) and related expenses (currently £2,700 over 3 years), in accordance with the Trusts policies and national terms and conditions of service

The CRHTT work from 7am until 9pm. On each long day shift cover there will be 5 Band 6s with input from band 3 and band 4 nurse associates and OTs and on the early shift there will be 6 band 6s with similar support as the long day shift. The Clinical Team Leader and Team Secretary work predominantly Monday to Friday 9-5; however, the Team Leader is also work flexibly to provide leadership outside of these times. The Clinical Team Leader is managed by the Mental Health Urgent Care Team Manager.

The Directorate works closely with the college tutors and NHSE Thames Valley to ensure that resident doctors educational needs are met, service needs are met and that there is equitable distribution of resident doctors.