Job description

Job responsibilities

- Assist with scanning, filing, and maintaining electronic and paper records.

- Process patient referrals via the electronic referral system.

- Provide basic IT support to practice staff and raise IT support requests.

- Contribute and take minutes of staff meetings.

- Support the wider admin team during busy periods or staff absence.

- Uphold patient confidentiality and data protection at all times.

Person Specification

Experience

Essential

• - Previous experience in a administrative role.
• - Excellent attention to detail and organisational skills.
• - Ability to work independently and as part of a team.
• - Understanding of confidentiality and safeguarding principles.
• - Basic knowledge of IT troubleshooting.

Desirable

• Experience of working in a GP Practice or Primary Care
• Familiarity with clinical systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Langton Medical Group

Address

Eastern Avenue

Lichfield

Staffs

WS13 7FA

United Kingdom

Employer's website

https://langtonmedicalgroup.co.uk/homepage (Opens in a new tab)

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

• FRCA or equivalent
• CCT in Anaesthesia or within six months of CCT or eligibility for entry on GMC specialist register
• Fellow of the Faculty of Pain Medicine

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Western Community Hospital

Walnut Grove

Southampton

Hampshire

SO16 4XE

United Kingdom

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Purpose: To provide high-quality clinical and administrative support across multiple GP practice sites, assisting the practice team in delivering safe, effective, and patient-centered care.

Key Responsibilities:

• Perform venepuncture and other blood sampling procedures safely and accurately.

• Administer immunisations, including flu vaccines and B12 injections.

• Measure and record patient blood pressure and other vital signs.

• Conduct NHS Health Checks and diabetic foot checks.

• Support clinicians during patient consultations and procedures as required.

• Maintain accurate patient records in line with practice policies and data protection regulations.

• Assist with the smooth running of clinical areas, including preparation and stock management of clinical equipment.

• Work flexibly across multiple practice sites to meet service needs.

• Participate in training and professional development activities as required.

• Stock management including ordering

• Safety checks including stock check and fridge temperature monitoring

Person Specification

Experience

Essential

• Experience working in a general practice or primary care setting.
• Competence in venepuncture, immunisations, and basic clinical assessments.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Flexibility to work across multiple sites.
• Commitment to delivering high standards of patient care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HT Practice

Address

156 Stockport Road

Ashton Under Lyne

OL7 0NW

United Kingdom

Employer's website

https://htpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Person Specification

Qualifications

Essential

• NMC Registered Nurse
• Advanced Physical examination of the Adult qualification

Desirable

• Learning & assessing qualification

Experience

Essential

• Broad surgical /Anaesthetic Nursing experience.
• Ability to work at an autonomous level

Desirable

• Evidence of supervision of staff to ensure standards of care

Technical Skills Competencies

Essential

• IT literacy using a range of current and relevant packages

Desirable

• Venepuncture
• ECG recording

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Poole

Longfleet Road

Poole

BH15 2JB

United Kingdom

Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities:

You will be required to:

• Act upon most alerts e.g, QOF and reminders during a routine consultation i.e. 10 minutes.

• Provide all GP services required as part of the PMS contract held between the practices and the commissioning primary care agency, including all core services such as Child Health Surveillance

• Undertake Duty Doctor and Paperwork Doctor duties on a rota basis.

• Undertake surgeries during extended hours in accordance with the access needs of the practice population and the contractual obligation of the practice

• Provide cross cover, where necessary and practical, at the other practices

• Respond to medical problems presented by patients, including history taking, examination, investigation, diagnosis, treatment, and referral where appropriate.

• Provide appropriate preventative health care and advice.

• Provide medical support as required to patients referred by nursing staff

• Provide free certification in line with Schedule 9 of NHS GMS Regulations (1992).

• Adhere to any practice prescribing formulary, local and national guidelines.

• Make professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation;

• Record clear and contemporaneous I.T. based consultation notes to agreed standards;

• Collect data for audit purposes;

• Compile and issue computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible);

• In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

• Other responsibilities with the Practice:

• Engaging in appropriate lifelong educational and audit activity to maintain clinical competence and performance, including the completion of objectives agreed by you and the practice, in an annual Personal Development Plan. Your Personal Development Plan must be in line with the Practice Development Plan.

• Actively participating in the training and development of nurses, medical students, and GP trainees in the practice.

• Supporting the practice staff and responding to requests for advice and assistance from the practice reception, secretarial and nursing staff.

• Attend prescribing, palliative care, clinical and practice meetings.

• You will be expected to take part in clinical meetings, be prepared to chair these and present clinical topics as required for the maintenance of educational standards and high-quality care. You will receive feedback from the partners via peer review and to act upon recommendations and demonstrate change

• Provide additional enhanced services to the practices that meet the needs of the practices patient population and maximise the income streams to the practice

• Undertake additional training where necessary to provide these enhanced services

• You are required to actively participate in Practice Based Commissioning - this will include reducing first outpatient attendances, demand management, monitoring of activity including peer review and data validation

• Awareness of and compliance with all relevant practice policies/guidelines, e.g., prescribing, confidentiality, data protection, health and safety, annual QOF Assessment of the Practice.

• Meet all tight timescales/deadlines for audits and written returns to ensure that the Practice meets quality standards and receives the designated funding (e.g., Locally Commissioned Services returns, annual QOF audit etc.)

This list is not exhaustive, and all team members should be prepared to accept additional, or surrender existing duties, to enable the efficient running of the organisation.

Key Relationships:

Internal:

• Members of the Senior Management team

• Members of the Partnership Board

• Colleagues within The Bourne Partnership

External:

• Suppliers of services

• Other GP practices and practice groups

• Other external organisations

The following statement forms part of all job descriptions:

Confidentiality / Data Protection / Freedom of Information

Post holders must maintain the confidentiality of information about patients, staff, and other health service business in accordance with the Data Protection Act of 1998. Post holders must not, without prior permission, disclose any information regarding patients or staff. If any member of staff has communicated any such information to an unauthorised person, those staff will be liable to disciplinary action up to and including dismissal. Moreover, the Data Protection Act 1998 also renders an individual liable for prosecution in the event of unauthorised disclosure of information. Following the Freedom of Information Act (FOI) 2005, post holders must apply the organisations FOI procedure if they receive a written request for information.

Information Governance

All staff must comply with information governance requirements. These includes statutory responsibilities (such as compliance with the Data Protection Act), following national guidance (such as the NHS Confidentiality Code of Practice) and compliance with local policies and procedures (such as the Trust's Confidentiality policy). Staff are responsible for any personal information (belonging to staff or patients) that they access and must ensure it is stored, processed, and forwarded in a secure and appropriate manner

Equal Opportunities

Post holders must at all times fulfil their responsibilities with regard to The Bourne Partnerships Equal Opportunities Policy and equality laws.

Health and Safety

All post holders have a responsibility, under the Health and Safety at Work Act (1974) and subsequently published regulations, to ensure that The Bourne Partnerships health and safety policies and procedures are complied with to maintain a safe working environment for patients, visitors, and employees.

Infection Control

All post holders have a personal obligation to act to reduce healthcare-associated infections (HCAIs). They must attend mandatory training in Infection Control and be compliant with all measures required to reduce HCAIs. All post holders must comply with the Partnerships Infection Control Policies, including those that apply to their duties, such as Hand Decontamination Policy and Personal Protective Equipment Policy. Risk Management All post holders have a responsibility to report risks such as clinical and non-clinical accidents or incidents promptly. They are expected to be familiar with The Bourne Partnerships use of risk assessments to predict and control risk, as well as the incident reporting system for learning from mistakes and near misses in order to improve services. Post holders must also attend training identified by their manager or stated to be mandatory.

Flexible Working

As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern and multiple sites so that we can offer services in the evenings or at weekends.

Safeguarding children and vulnerable adults

Post holders have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.

Sustainability

It is the responsibility of all staff to minimise the environmental impact by recycling wherever possible, switching off lights, computers, monitors and equipment when not in use, minimising water usage and reporting faults promptly.

Smoking Policy

The Bourne Partnership is committed to providing a healthy and safe environment for staff, patients, and visitors. Staff are therefore not permitted to smoke on organisational property.

Person Specification

Qualifications

Essential

• Polite and confident Flexible and co-operative Excellent people skills Motivated and proactive Ability to use initiative and judgement High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure Confident, assertive, and resilient

Desirable

• GP trainer or trainer in training Extended access 07:30 start on some days Women's health, coils

Essential criteria

Essential

• Flexibility to work outside of core office hours Disclosure Barring Service (DBS) check Maintain confidentiality at all times Enjoy working within a large clinical team Interest in a chronic disease.

Experience

Essential

• Experience of using EMIS. Working on video/telephone consultations. Experience of working within a GP practice. Post graduate qualification in General Practice e.g. MRCGP/MRCP Completion of GP vocational training

Desirable

• Minimum 2 years of General Practice experience

Essential criteria

Essential

• Full registration with GMC Medical Degree GP registrar training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Portland Medical

Address

Portland Medical Centre

184 Portland Road

South Norwood

London

SE25 4QB

United Kingdom

Employer's website

https://www.portlandmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities.

Person Specification

Shortlisting Criteria (as per Person Specification)

Essential

• GCSE or equivalent. Maths and English grades A-C
• Spoken and written English to a high standard
• Previous clerical experience in an Hospital or Community is essential in a healthcare environment
• Experience using Patient Information Systems
• Managing non-routine appointment queries

Desirable

• NVQ
• Previous clerical experience within a Radiology Department
• Knowledge of specialist waiting times and targets
• Knowledge of cancer tumour site turnaround time

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Hillingdon Hospital NHS Foundation Trust

Address

The Hillingdon Hospital

Pield Heath Road

Uxbridge

UB8 3WS

United Kingdom

Employer's website

https://www.thh.nhs.uk/index.php (Opens in a new tab)

Job description

Job responsibilities

The Experienced Primary Care Pharmacy Technician will work as an integral member of the PCN pharmacy and wider multidisciplinary teams, under appropriate clinical supervision. The post holder will use their established technical knowledge, consultation skills and primary care experience to improve the safe, effective and cost-conscious use of medicines across GP practices, care homes and other community settings.

The role is predominantly patient-facing and operational. It includes medicines reconciliation, repeat-prescribing support, high-risk medicine monitoring, patient safety searches, audit and quality improvement, medicines waste reduction, and practical support to help patients use their medicines effectively. The post holder will manage an agreed caseload and work programme with a high degree of day-to-day autonomy, while recognising professional limits and escalating clinical decisions appropriately.

Work within GPhC standards, organisational policies, agreed standard operating procedures and the limits of individual competence.

Work under appropriate clinical supervision to support the safe, effective and efficient use of medicines.

Undertake only those patient-facing and medicines-optimisation activities for which competence has been demonstrated and documented.

Refer prescribing decisions, diagnosis, clinical assessment, complex medication review and other matters outside scope to a clinical pharmacist, GP or other appropriate clinician.

Provide day-to-day peer support and may coordinate delegated workstreams, but the role carries no formal line-management responsibility unless this is separately agreed and documented.

Maintain accurate, timely and contemporaneous records in the relevant clinical system, including actions taken, advice provided and referrals or escalations made.

Hold structured, person-centred conversations with patients, carers and families to support effective and safe medicines use, shared decision-making and adherence.

Provide practical medicines support within competence, including inhaler technique, medicines administration, compliance aids, ordering arrangements and signposting to relevant services.

Identify medicines-related problems, side effects, adherence concerns, safeguarding issues or deterioration, and escalate promptly using agreed clinical pathways.

Support patients to understand changes to medicines following discharge, outpatient appointments or other transitions of care.

Provide relevant public health and lifestyle advice within competence, with particular attention to access needs and health inequalities.

Undertake medicines reconciliation from discharge summaries, clinic letters and other reliable sources in line with local protocols, resolving discrepancies or referring them to an appropriate clinician.

Support reconciliation and medicines synchronisation for new care home residents and patients moving between care settings.

Liaise with community pharmacy, hospital pharmacy, care homes, specialist services and patients to obtain information and ensure continuity of supply.

Prioritise urgent or high-risk discrepancies and maintain a clear audit trail of interventions and outcomes.

Support safe, efficient repeat-prescribing workflows, including triage of routine requests, alignment of medicines and referral of clinically complex queries.

Undertake agreed searches and monitoring processes for high-risk medicines, shared-care medicines and patients requiring follow-up, escalating overdue or abnormal results appropriately.

Support the implementation and consistent use of the Electronic Prescription Service and other digital medicines systems.

Help practices improve ordering, return and disposal processes and reduce avoidable medicines waste.

Support implementation of local and national prescribing guidance, formulary decisions and medicines-optimisation initiatives.

Take delegated ownership of defined medicines-optimisation workstreams and contribute to improving systems across practices, reporting progress, risks and recommendations to the Lead Pharmacy Technician.

Contribute to appropriate switching programmes, recalls and medication safety work only within agreed protocols and with suitable clinical oversight.

Undertake patient safety searches, clinical audits and data collection, for example relating to antimicrobial stewardship, high-risk medicines, monitoring, polypharmacy or prescribing indicators.

Support delivery of medicines-optimisation incentive schemes, Quality and Outcomes Framework activity, enhanced services and local PCN priorities.

Identify and report medication incidents, near misses, risks and system weaknesses; contribute to investigation, learning and improvement actions.

Use prescribing and service data to identify variation, monitor outcomes and recommend practical improvements to the Lead Pharmacy Technician and clinical team.

Contribute to the development, review and implementation of standard operating procedures and safe systems of work.

Work closely with clinical pharmacists, GPs, nurses, pharmacy technicians, practice teams and other PCN professionals to co-ordinate care and manage workload safely.

Develop effective links across primary care, community pharmacy, secondary care, mental health, social care, care homes and voluntary services.

Participate in relevant practice, PCN and multidisciplinary meetings and communicate clearly about actions, risks and outcomes.

Support integration of the pharmacy team across organisations and contribute to a consistent, equitable service for patients across PCN practices.

Provide day-to-day advice, coaching and training to practice staff within own area of competence; support induction or peer development of less experienced colleagues when requested.

Maintain GPhC registration, continuing professional development and a portfolio of competence relevant to primary care practice.

Participate in clinical supervision, appraisal, objective setting and an agreed personal development plan.

Complete mandatory and statutory training and undertake further development required for enhanced or locally commissioned services.

Keep up to date with medicines legislation, professional guidance, evidence, local formularies and relevant NHS policy.

Person Specification

Experience

Essential

• Experience of working as a Pharmacy Technician

Desirable

• Experience of working in primary care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Headcorn Surgery

Address

Greensand Health Centre

Heath Road

Linton

MAIDSTONE

Kent

ME17 4NU

United Kingdom

Employer's website

https://www.headcornsurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

As a Pharmacy Technician you will work as part of a multi-disciplinary team to improve the quality and safety of care offered to our patients. You will have regular contact with patients and working alongside pharmacists will help seek to reduce the workload of GP prescribers in practices. You will review hospital letters for further onward management, as well as review and authorising medications for patients

Person Specification

Qualifications

Essential

• Level 3 in Pharmaceutical Services and be registered with the GPhC

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Howard House Surgery

Address

Howard House Surgery

31 Orwell Road

Felixstowe

Suffolk

IP11 7DD

United Kingdom

Employer's website

https://suffolkprimarycare.uk/howard-house-surgery/ (Opens in a new tab)

Job description

Job responsibilities

• Utilisation of SystmOne clinical system
• Consult with patient face to face and by telephone as required
• Undertake home visits when required
• Prescribe, refer, treat and advise patients as required
• Respond to clinical queries from the wider team
• Contribute to completion of the clinical task group
• Fair share of clinical administration, including tasks, bloods, and other general duties,
• Complete medical reports as and when required (shared out across the team)
• Provide support to the wider clinical team including being available to our highly experienced ANPs when required
• Other duties as may be reasonably required from time to time

(please note, protected time will be available for certain duties)

Person Specification

Qualifications

Essential

• Medical degree
• Full registration with GMC

Desirable

• GP registrar training
• Completion of GP vocational Training

Experience

Essential

• Experience of using Systmone clinical system.

Desirable

• Experience or interest in training other trainee GPs and trainee practitioners.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Fuller and Forbes Partnership

Address

Queens Medical Centre

Queen Street

Barnstaple

Devon

EX32 8HY

United Kingdom

Employer's website

http://bramleyonline.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

General Responsibilities

Maintain continued professional development

Undertake and assist in audit projects

Teach junior colleagues and students

Attend weekly educational and multidisciplinary sessions

To co-operate with members of the HR department when monitoring hours of work

Attend induction in each new department

Comply with all local policies including dress code, annual and study leave

Junior medical staff will be expected to show qualities of leadership but also to know their limitations and call for help and advice appropriately

Liaise between nurses, other junior doctors, patients, relatives and senior medical staff

Person Specification

Qualifications

Essential

• MBBS or equivalent medical qualification
• Full registration with GMC and a Licence to Practise
• Advanced Life Support

Desirable

• MRCP
• Completion of Core Medical Training

Experience

Essential

• Significant experience (at least 4 years) post qualification work in acute or emergency medical specialities
• Evidence of achievement of CT/ST2 competences in medicine at time of appointment, supported by evidence from workbased assessments of clinical performance (DOPS, Mini-CEX, CBD, ACAT) and multisource Feedback of equivalent

Desirable

• Successful Completion of CMT (or equivalent)
• Ability to supervise others
• Relevant procedural skills
• Provable experience within the UK National Health Service

Skills

Essential

• Teaching and training skills
• Excellent interpersonal skills

Desirable

• IT skills: PowerPoint, Excel etc
• Good organisational skills
• Record of teaching experience Teaching course

Participation in Clinical Governance

Essential

• Record of completed audit projects

Desirable

• An understanding of Clinical Governance and its application to patient care.

Personal Qualities

Essential

• Adaptable to change
• Professional at all times
• Leadership skills
• Compassion
• Calm under pressure
• Hard working Team worker
• Enthusiastic Approachable
• Reliable Flexible Honest
• Good communicator

Communication Skills

Essential

• Able to communicate clearly in written and spoken English with colleagues and patients

Desirable

• Ability to communicate with patients in languages other than English

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Lewisham and Greenwich NHS Trust

Address

Queen Elizabeth Hospital

Stadium Road

London

SE18 4QH

United Kingdom

Employer's website

https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.

Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role asap.

Person Specification

Qualifications

Essential

• Registered Nurse on the appropriate part of the NMC Register

Experience

Essential

• Significant post-registration experience including some in a position relevant to the speciality

Skills

Essential

• Able to perform clinical skills relevant to the speciality
• Ability to provide high quality patient centred care

Attitude, aptitude

Essential

• Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
• Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Norfolk and Norwich University Hospital

Address

Norfolk & Norwich University Hospital

Colney Lane

Norwich

NR4 7UY

United Kingdom

Employer's website

https://www.nnuh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

What You Will Do

Clinical Practice

• Independently assess, diagnose, and manage MSK presentations, including complex cases.
• Request investigations such as imaging and blood tests, and make appropriate referrals.
• Create tailored selfmanagement plans that support behavioural change and longterm recovery.
• Use your full scope of practice, including prescribing and injection therapy (where qualified).
• Record utilisation data daily and collect Patient Satisfaction Questionnaires (PSQs).

Collaboration & Development

• Work as part of a GPbased MDT and build strong, positive relationships with practice staff.
• Educate colleagues on MSK triage pathways and provide informal clinical guidance.
• Support clinical audits and contribute to service improvement initiatives.
• Help shape and refine local MSK care pathways.

Leadership & Learning

• Participate in supervision and peerreflection sessions.
• Continue progressing against the HEE Roadmap to Practice.
• Contribute to clinical governance and mentoring where appropriate.

What Were Looking For

Essential

• HCPC and CSP registered Physiotherapist.
• Minimum 5 years postgraduate clinical experience.
• Minimum 3 years MSK clinical experience.
• Understanding of the HEE Roadmap to Practice and the MSK Core Capabilities Framework.
• Active CPD portfolio aligned to the four pillars of advanced practice.

Desirable

• MSc Level 7 modules.
• Prior FCP or MSK triage experience (NHS or private sector).
• Experience working in GP practices.
• Experience using EMIS or SystmOne.
• Qualified in injection therapy and/or Independent Prescribing.

Key Skills

• Confident, friendly, and collaborative, with the ability to integrate smoothly into GP practice teams.
• Able to build strong working relationships with GPs, reception teams, nurses, and MDT colleagues.
• Excellent communication and clinical reasoning skills.
• Calm, resilient, and proactive in a fastpaced and evolving healthcare environment.
• Comfortable using digital tools and modern clinical systems.
• Committed to high standards of ethical, professional, and patientcentred care.

What We Offer

• 12.5+ days protected CPD time annually.
• Fully funded training in Injection Therapy and Independent Prescribing.
• 25 days annual leave + Bank Holidays (rising to 33 with service).
• Enhanced sick pay scheme.
• Corporate private healthcare cash plan via Medicash.
• Electric Vehicle Salary Sacrifice Scheme.
• Cycle2Work and TechScheme salary sacrifice options.
• Flexible workplace pension.
• Referafriend bonus scheme.
• A friendly, inclusive, and supportive team culture.

Equality, Diversity and Inclusion

Primary Care Physio welcomes applications from all backgrounds and is committed to fair and inclusive recruitment. We are happy to provide reasonable adjustments and support throughout the recruitment process. If you require assistance due to a disability or longterm health condition, please contact [email protected].

This supports:

• Equality Act 2010 (reasonable adjustments duty)
• NHS People Promise (Belonging, Compassionate and Inclusive)
• CQC WellLed domain (inclusive culture, fair treatment)

Person Specification

Qualifications

Essential

• - HCPC and CSP registered Physiotherapist
• - A degree in Physiotherapy

Desirable

• - Completion of some level 7 MSc learning (HEE Roadmap Stage 1 & 2)
• - Qualified independent prescriber
• - Qualified injection therapist

Experience

Essential

• - Minimum 5 years post-graduate clinical experience
• - Minimum 3 years MSK clinical experience
• - Understanding of the HEE Roadmap to Practice and the MSK Core Capabilities Framework
• - Active CPD portfolio aligned to the 4 pillars of advanced practice
• - Where possible, reasonable adjustments will be considered to enable applicants to meet the requirements of the role.

Desirable

• - Prior FCP or MSK triage experience (private or NHS)
• - Experience working in GP practices
• - Experience using EMIS or SystmOne

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Promni Health

Address

Westbury Medical Centre

205 Westbury Avenue

LONDON

N22 6RX

United Kingdom

Employer's website

https://www.promnihealth.co.uk (Opens in a new tab)

Job description

Job responsibilities

This job is for 15 hours over 2 days.

Job Purpose

The Medical Secretary is a key administrative role within the NHS, providing essential support to clinicians and the wider practice team. The role involves managing correspondence, handling patient queries, coordinating appointments, and ensuring the smooth flow of administrative tasks to facilitate high-quality patient care.

Key Responsibilities

Secretarial Support

• Provide comprehensive secretarial support to GPs, nurses, and other clinicians, including typing correspondence such as referral letters, reports, and medical summaries.
• Manage clinical correspondence through systems such as e-Referrals (formerly Choose and Book), ensuring all referrals are processed accurately and in a timely manner.
• Manage Advice and Guidance (A&G) requests through ERS, including sending and receiving queries.
• Prepare and organise documentation for clinics, meetings, and patient care plans.
• Handle all secretarial roles relating to the Surrey Vasectomy Services as required.

Administrative Duties

• Maintain accurate and up-to-date patient records, ensuring compliance with GDPR and confidentiality standards.
• Manage incoming and outgoing mail, both electronic and physical, ensuring all correspondence is prioritised and actioned appropriately.
• Assist with maintaining and updating clinical systems (e.g., EMIS).
• Assist with death process and certifications.
• Assist with DXS referral systems, including liaison to add or remove forms as well as managing clinician referrals through this pathway.
• Be aware of and understand how to use Xyla/Cinapsis for referrals.

Patient Liaison

• Act as the first point of contact for patient queries related to referrals, and death certificate queries.
• Communicate professionally and empathetically with patients, ensuring their needs are met and any concerns are addressed or escalated as necessary.
• Support patients in accessing services, including signposting them to appropriate resources or healthcare providers.

Team Collaboration

• Work closely with GPs, practice staff, and external healthcare professionals to ensure seamless coordination of patient care.
• Assist in team meetings, including minute-taking and distributing meeting documents.
• Provide cover for colleagues during absences or busy periods.

Compliance and Quality Assurance

• Adhere to NHS policies, including health and safety, confidentiality, and safeguarding procedures.
• Participate in audits and quality improvement initiatives to enhance practice operations.
• Maintain professional development by attending training and keeping skills up to date.

Key Skills & Competencies

• Organisational Skills: Ability to manage multiple tasks, prioritise effectively, and meet deadlines in a fast-paced environment.
• Communication: Excellent verbal and written communication skills to liaise with patients, clinicians, and external agencies.
• IT Proficiency: Competence in using clinical systems (e.g., EMIS) and office software (e.g., Microsoft Office).
• Attention to Detail: High level of accuracy in document preparation and data entry.
• Customer Service: Strong interpersonal skills, with the ability to remain professional and empathetic in challenging situations.
• Problem-Solving: Capable of addressing administrative issues and identifying solutions promptly.

Essential Requirements

• Previous experience in a secretarial or administrative role, preferably within the NHS or a healthcare setting.
• Knowledge of medical terminology.
• Understanding of confidentiality and data protection (GDPR) principles.
• Ability to work independently and as part of a team.

Desirable Requirements

• Audio typing skills and experience with dictation software.
• Familiarity with e-Referrals and other NHS systems.
• Formal qualifications in medical administration or secretarial work.
• Experience working in a GP practice or hospital environment.

Person Specification

Experience

Essential

• Previous experience in a secretarial or administrative role, preferably within the NHS or a healthcare setting.
• Knowledge of medical terminology.
• Understanding of confidentiality and data protection (GDPR) principles.
• Ability to work independently and as part of a team.

Desirable

• Audio typing skills and experience with dictation software.
• Familiarity with e-Referrals and other NHS systems.
• Formal qualifications in medical administration or secretarial work.
• Experience working in a GP practice or hospital environment.

IT Skills

Essential

• IT Skills to a good standard

Qualifications

Essential

• GCSE grade A to C in English and Maths

Desirable

• Secretarial Qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bartlett Group Practice

Address

Wharf Road

Ash Vale

Aldershot

Hampshire

GU12 5BA

United Kingdom

Employer's website

https://www.bartlettgrouppractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

To undertake holistic assessments and co-design Health and Well-being Plans with individual service users, identifying support needs to ensure maximum engagement in improving their health and wellbeing.

Develop trusting relationships by giving people time and focus on what matters to them

To provide service users with continuity and a coordinated experience of care, remaining a point of contact throughout the individuals social prescription.

Take a holistic approach, based on the persons priorities, and the wider determinants of health. The role will require social prescribing link workers to manage and prioritise their own caseload, in accordance with the health and wellbeing needs of their population.

To work in partnership with all voluntary and community organisations to build a comprehensive database of local resources to design and support the Social Prescription Menu.

Identify and engage effectively in a non-judgemental and respectful manor with members of the community from all backgrounds, abilities and ages, listening and interpreting complex health information into understandable terms about health and health improvement.

To support and develop GPs and primary care health teams knowledge on how to identify patients suitable for social prescribing service referral on a quarterly basis.

Utilise and maintain comprehensive data and evaluation systems, including individual health outcome tools.

Support the development of the service taking into consideration feedback from service users, PCN member practices, and other local services Social Prescribers work collaboratively with

To keep records of your work and adhere to confidentiality, information sharing protocols and provide monitoring information as required.

Dimensions

The role requires social prescribing link workers to manage and prioritise their own referrals in accordance with the health and wellbeing needs of their population. Where required and as appropriate, the social prescribing link workers will refer people back to other health and social care organisations within the city where appropriate.

Key Result Areas

Improved health and quality of life

Increased patient satisfaction

Fewer primary care consultations

Reductions in the number of hospital admissions, visits to Accident and Emergency, and outpatient attendances

A decrease in the use of wider hospital resources

Reduction in 999 calls.

Increased awareness of non-health interventions.

Person Specification

Qualifications

Essential

• Must be qualified to GCSE or above
• A health, social care, counseling or other relevant professional or academic qualification

Desirable

• Degree level /similar in Health or a care discipline

Experience

Essential

• NHS experience health care provider or community services

Desirable

• Worked previously in social prescribing
• Previously worked within primary care

Knowledge and Skills

Essential

• Current clean driving licence
• Good communicator
• Skilful in networking
• Excellent interpersonal skills
• Passion to help others
• Ability to work across multiple agencies in health and social care
• Work non judgementally with a wide cohort of people
• Demonstrate high levels of emotional intelligence
• Experience in giving Health advice to individuals
• Proven skills in collating information and data on community resources and organising these in up-to-date and accessible formats for a range of different service users from various communities.
• Excellent record keeping skills and the proven ability to write comprehensive reports for a variety of stakeholders.
• Excellent IT skills and ability to do own administration using database, Powerpoint, SystmOne, EMIS, and other IT packages.
• The ability to work autonomously and to plan, prioritise work under pressure and adapt to new models of working.
• A proven understanding of safeguarding for children and vulnerable adults and ability to implement relevant policies and procedures.
• Excellent holistic assessment as well as consultation skills and experience of providing empowering support to adults in a planned and structured way to improve health, recovery and well-being outcomes.

Desirable

• Knowledge of social care systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Southampton West PCN Limited

Address

Shirley Health Partnership

Shirley Health Partnership

355 Shirley Road

Southampton

SO15 5jd

United Kingdom

Employer's website

https://www.southamptonwestpcn.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Purpose

To provide an efficient, professional, and friendly reception service to patients while supporting the clinical team in the smooth running of the practice. As a Care Navigator, you will assist patients in accessing appropriate services and ensuring their care needs are met, promoting the best possible patient outcomes.

Key Responsibilities

Reception Duties

• Welcome patients and visitors in a professional and courteous manner.
• Handle telephone calls efficiently, answering queries or redirecting them as appropriate.
• Schedule and manage patient appointments using the practice's clinical systems.
• Update date patient records as necessary.
• Handle patient correspondence, including emails and letters over the desk, ensuring confidentiality and accuracy.
• Assist patients in completing rapid health forms or questionnaires, either in person or over the phone.

Care Navigation

• Act as the first point of contact for patients, identifying their needs and signposting them to the appropriate clinician, service, or external support.
• Provide patients with information about services available within the NHS and the local community.
• Use active listening and problem-solving skills to manage patient expectations and promote self-care where appropriate.
• Liaise with multidisciplinary teams and external organisations to coordinate patient care effectively.

Administrative Duties

• Maintain up-to-date patient records, ensuring accuracy and adherence to GDPR and confidentiality policies.
• Support the preparation of clinics, including managing patient recalls and bookings from patients appointment reminders.
• Monitor and request office supplies to ensure the smooth running of the practice.

Customer Service

• Handle patient feedback, complaints, and concerns in a sensitive and empathetic manner, escalating issues when necessary.
• Promote a positive image of the practice at all times, ensuring high levels of patient satisfaction.

Key Skills & Competencies

• Communication: Excellent verbal and written communication skills, with the ability to interact professionally with patients, staff, and external stakeholders.
• IT Skills: Proficiency in using clinical systems (e.g., EMIS) and Microsoft Office applications.
• Organisational Skills: Ability to multitask, prioritise workloads, and work under pressure in a busy environment.
• Teamwork: Collaborative approach to working with colleagues and contributing to a supportive team culture.
• Empathy & Compassion: A patient-centred approach, with the ability to handle sensitive situations with discretion and understanding.
• Problem-Solving: Ability to think critically and navigate patients to the most appropriate service.

Essential Requirements

• Previous experience in a customer-facing role, preferably within the NHS or healthcare setting.
• Knowledge of NHS services and pathways.
• Understanding of patient confidentiality and data protection (GDPR).
• Flexibility to work varied shifts, including evenings and weekends, if required.

Desirable Requirements

• Experience with clinical systems such as EMIS.
• Knowledge of medical terminology.
• Training or qualifications in customer service or care navigation.

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths

Experience

Essential

• Previous experience in a customer-facing role, preferably within the NHS or healthcare setting.
• Understanding of patient confidentiality and data protection (GDPR).
• Flexibility to work varied shifts, including evenings and weekends, if required.
• Computer IT Skills

Desirable

• Experience with clinical systems such as EMIS.
• Knowledge of medical terminology.
• Training or qualifications in customer service or care navigation.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bartlett Group Practice

Address

Wharf Road

Ash Vale

Aldershot

Hampshire

GU12 5BA

United Kingdom

Employer's website

https://www.bartlettgrouppractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The must have's for this role:

1. An upper second-class honours degree or higher in Psychology
2. Eligible for Graduate membership of British Psychological Society.
3. Previous work experience (paid or voluntary) in mental health.
4. Experience of assessment and psychological intervention

For further information about the role, please see attached job description and person specification.Your application is your opportunity to demonstrate to us how you meet the requirements of the role. We recognise that AI tools can support accessibility, equity and confidence for applicants.However, its important that examples and responses given in your supporting statement genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey.

In addition to explaining how you meet the person specification, you must complete your employment history for at least the last five years. Any experience, skills or responsibilities referenced in your supporting statement should be evidenced within your employment history. Applications that do not include sufficient employment history to support the experience claimed may not be shortlisted.

We're committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Stonewall Proud Employer, Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

We welcome a conversation about flexibility and any other questions you may have. Please don't hesitate to contact Clare Moran email: [email protected] who'll be delighted to help.

Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.

Person Specification

Education/Qualifications/Training

Essential

• An upper second class (2:1) honours degree or higher in psychology, or an equivalent qualification, which confers eligibility for Graduate Basis for Chartered Membership (GBC) of the British Psychological Society (BPS)

Desirable

• Graduate Membership of British Psychological Society

Continuous Professional Development

Essential

• Can demonstrate additional interest and/or learning in relevant areas of applied psychology and mental health practice
• Evidence of an interest in pursuing a career in the psychological professions

Desirable

• Undertaken additional training (e.g. practice-based training and workshops) in relevant areas of professional psychology, mental health practice, neuropsychology, health and social care practice and/or research design and analysis

Previous Experience

Essential

• Previous experience working with people with any of the following: mental health difficulties; neurological difficulties, learning disabilities, eating disorder, personality difficulties or people with emotion regulation difficulties or equivalent within an inpatient or community setting
• Experience of audits, service evaluation and/or research, ideally within a clinical setting

Desirable

• Experience of providing direct clinical or social care
• Experience of working within a multidisciplinary team

Knowledge, Skills & Abilities

Essential

• Awareness of psychological theory, practice and evidence-based psychological interventions as relevant to this role
• High level communication skills (written and verbal) including an ability to communicate and work in settings in which the atmosphere may be highly emotional
• Appreciation of the needs and challenges face by people with mental health difficulties, neurological difficulties and learning disabilities
• Ability to apply existing psychological theory and knowledge within a mental health, dementia and/or learning disabilities context
• Ability to appropriately communicate sensitive information to service users, carers and colleagues
• Excellent IT skills including knowledge of Microsoft Office including a high standard of letter and report writing

Additional Requirements

Essential

• Ability to interact and engage with people who may be experiencing mental health difficulties, neurological difficulties and learning disabilities
• Ability to work under supervision, using own initiative to think quickly on the spot in often challenging situations and to deliver work as agreed and reviewed at regular intervals
• Ability to recognise the limits of own competencies and to seek supervision and support as required to practice safely and within professional guidelines
• Able to work flexibly as required
• Able to travel independently between locations to fulfil the requirements and duties of the position, with minimal impact on daily productivity

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Berkshire Healthcare Foundation Trust

Address

St. Mark's Hospital, St. Marks Road, Maidenhead, Berkshire, SL6 6DU

Maidenhead

SL6 6DU

United Kingdom

Employer's website

https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Location: Brynteg Surgery, Ammanford, SA18 Hours: 37 hours per week (no weekends or bank holidays) Salary: £15.50£16.50 per hour, depending on experience Reports to:Lead Pharmacist

Job Summary

The Pharmacy Technician will work as an integral member of the clinical team to support safe, effective, and efficient use of medicines within the practice.

This role combines clinical, administrative, and patient-facing elements - helping optimise prescribing, improve patient safety, and reduce GP workload.