Job description

Job responsibilities

Administration

• To have a thorough knowledge of all practice procedures.
• To work in accordance of written protocols.
• Pulling/filing notes for surgeries and updating as necessary.
• Email and photocopy as requested.
• Summarising of new patient registration paper and electronic records.

Reception

• Receiving patients and dealing with their queries.
• Processing prescription requests.
• Be able to cover all reception position as necessary.
• Process patient samples as and when required.
• Processing incoming and outgoing mail.

Appointments

• Care navigates patients.
• Process appointment requests for today/future appointments from patients by telephone and in person.
• Deal with visits/requests.

Computer

• Registrations of new patients computer data entry and medical records
• Process patients changes of address computer data and medical records (have knowledge of practice area)
• Process prescription requests in accordance with practice guidelines.
• Managing the practice safehaven email account.
• Scanning patient paper information onto their electronic patient record.
• Work through and complete the EMIS task board.
• Work through and complete all EMIS workflow queries.
• Process the online patient queries.

Telephone

• Have working knowledge of telephone system.

Other Tasks

• Clear rooms after surgeries.
• Ensure building security making sure buildings are secure doors and windows are closed and alarm is set.
• Report/log any IT/telephone/building maintenance repairs as per practice procedure.
• Flexibility to work at different sites to cover according to the rota allocation and attend meetings.
• Complete allocated Health and Safety checks/tasks.
• Any other tasks allocated by managers.

Person Specification

Qualifications

Essential

• Experience of working in administration is essential for this role.
• GCSE Grade A to C in Maths and English / or equivalent qualification

Desirable

• Experience of working in a GP Surgery would be advantageous, but not essential as full training will be provided. Experience of working in a customer service environment would be beneficial for this role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Grove Medical Practice

Address

124-126 Park Grove

Barnsley

S70 1QE

United Kingdom

Employer's website

https://www.thegrovemedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for more information about the role.

Person Specification

Experience

Essential

• Can demonstrate a high standard of clinical practice in relation to theatre setting
• Minimum of 3 years Theatre experience at band 5
• Demonstrate resource management ability

Desirable

• Budgetary management experience
• Change management experience

Skills

Essential

• Can demonstrate a contribution towards providing a positive learning environment.
• Good communication and interpersonal skills. Good written and verbal skills.
• Demonstrate effective leadership and team building skills
• Ability to work as an effective member of the peri-operative team
• Demonstrate excellent communication and interpersonal skills
• Demonstrate problem solving, time management and organisational skills

Knowledge

Essential

• Understanding of Information Governance and Confidentiality
• Specialist knowledge of theatres and specialities

Desirable

• Demonstrate financial awareness and understanding of the ability to manage allocated resources effectively
• IV skills
• ILS

Qualifications

Essential

• RN ,registered ODP
• ENB 6590, 998, C&G 730, mentor prep or equivalent modules
• Health related diploma/degree or evidence to further academic study.

Desirable

• ENB 176/182
• Management Certificate or equivalent experience
• Leadership training

Other Requirements

Essential

• Able to stand for long periods
• Able to work flexibly within contracted hours including night duty and on-call/standby.
• Excellent communication/interpersonal skills
• Able to work under pressure and cope with demanding situations
• Demonstrate flexible and adaptable ways of working

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bradford Teaching Hospitals NHS Foundation Trust

Address

Bradford Hospitals NHS Trust

Duckworth Lane

Bradford

BD9 6RJ

United Kingdom

Employer's website

https://www.bradfordhospitals.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

For further enquiries or to arrange an informal visit please contact:

Georgina Peacock - Senior Sister ED [email protected]

We can offer staff gymnasiums on both hospital sites, excellent pension scheme and advice on childcare.

Person Specification

Skills

Essential

• Clear communication skills
• Excellent verbal and written communication skills
• Customer Care Skills
• Excellent telephone manner
• Ability to plan and manage own time
• Able to work effectively as part of a team

Desirable

• Stock Control Experience

Knowledge

Essential

• Understanding of equality and diversity issues and how this affects patients, visitors and staff
• IT Skills

Desirable

• Good Working knowledge of NHS
• Knowledge of on -line ordering system

Qualifications

Essential

• Entry level 3 or above in numeracy
• Entry level 3 or above in literacy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bradford Teaching Hospitals NHS Foundation Trust

Address

Bradford Teaching Hospitals

Duckworth Lane

Bradford

BD9 6RJ

United Kingdom

Employer's website

https://www.bradfordhospitals.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Detailed job description and main responsibilities :-

You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and Knowledge

Essential

• Occupational Therapy degree or diploma
• HCPC registration
• Master's level study (CQFW level 7) - (@20/30credits each): module or equivalent from oLeadership oChange management. oOccupational Therapy practice oPractice modules linked to clinical area
• Accredited practice placement educator

Desirable

• Member of relevant RCOT Specialist Section
• Certificate in Leadership and/or Management

Experience

Essential

• Extensive experience of working in physical health settings, inclusive of critical care, major trauma, neurology, in-patient settings
• Significant experience working at senior Occupational Therapy level
• Significant experience of supervising less experienced Occupational Therapists
• Involvement in innovative working practices
• Contributing to development of local clinical guidelines

Desirable

• Experience of research and/or audit
• Training in providing clinical supervision

Skills and Attributes

Essential

• Ability to assess, plan and implement highly specialised interventions in related clinical field
• The capacity to apply a broad range of occupational therapy interventions using a whole-person, person centred approach to practice
• Ability to use highly specialist clinical skills to interpret complex assessments for second opinion
• Negotiation and problem-solving skills utilised within area of practice and wider MDT teams

Desirable

• Application of national initiatives within an Occupational Therapy service
• Welsh Speaker (Level 1) or willingness to work towards

Other

Essential

• Ability to travel around geographical areas to meet the requirement of the post.
• Committed to person centred, non-discriminatory practice
• Documented evidence of CPD

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Aneurin Bevan University Health Board

Address

St Woolos Hospital

Stow Hill

Newport

NP20 4SZ

United Kingdom

Employer's website

https://abuhb.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

Care Navigator Integrated Care Partnership

We are looking for a professional, friendly and reliable Care Navigator to join our team across our four GP surgery sites.

The role is focused on providing excellent patient service, supporting our Total Triage process and ensuring patients are directed to the right service or clinician.

• Welcome patients and handle telephone enquiries professionally.

• Support patients with online requests, the NHS App and digital services.

• Accurately record patient information and follow the ICP Total Triage process.

• Book, amend and cancel appointments in line with practice procedures.

• Signpost patients to appropriate services and escalate urgent concerns correctly.

• Process administrative work including EMIS tasks, AccuRx, emails, registrations, documents and patient communications.

• Follow prescription, confidentiality, safeguarding and patient safety procedures.

• Maintain a professional and confidential reception environment.

• Work closely with GPs, nurses, pharmacists, administrators and other Care Navigators.

• Work flexibly across ICP's four sites when required.

Essential

• Excellent communication and customer service skills.

• Confident using IT systems.

• Professional, calm and respectful approach.

• Good attention to detail.

• Ability to maintain confidentiality and follow procedures.

• Reliable team player with a willingness to learn.

Desirable

• Previous GP, NHS, reception or administrative experience.

• Experience using EMIS Web, AccuRx or Docman.

• Understanding of care navigation or Total Triage.

Full induction and relevant training will be provided, including practice systems, safeguarding, information governance, confidentiality and Total Triage.

At ICP, we expect everyone to contribute to a professional, respectful and patient-centred culture.

Treat our patients and colleagues the way you would expect to be treated yourself.

Person Specification

Experience

Essential

• * Previous experience in a customer service, reception or administrative role.
• * Excellent communication and interpersonal skills.
• * Ability to deal with patients and colleagues in a professional, calm and respectful manner.
• * Good IT skills and confidence using electronic systems.
• * Ability to work effectively in a busy environment and manage competing priorities.
• * Strong attention to detail and accuracy.
• * Understanding of the importance of confidentiality and data protection.
• * Ability to work well as part of a team and follow agreed procedures.
• * Willingness to undertake training and work across ICP sites when required.

Desirable

• Previous experience working in General Practice, primary care or the NHS.
• Experience using EMIS Web, AccuRx and/or Docman.
• Knowledge of care navigation or Total Triage processes.
• Understanding of NHS confidentiality, safeguarding and information governance.
• Experience of working across a multi-site healthcare setting.
• Knowledge of local community and NHS services for appropriate patient signposting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Integrated Care Partnership

Address

The Old Cottage Hospital

Alexandra Road

Epsom

KT17 4BL

United Kingdom

Employer's website

https://integratedcarepartnership.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Medical Secretary provides a comprehensive, high-quality secretarial and administrative service to the Consultant Psychiatrist, GP with Specialist Interest and multidisciplinary team within the Eating Disorder Intensive Treatment Team (ED-ITT). The post holder will play a key role in supporting the effective delivery of specialist eating disorder services by ensuring efficient administrative processes and effective communication between clinicians, patients, carers and partner organisations.

Key responsibilities include providing secretarial support, managing diaries and clinics, coordinating appointments and meetings, maintaining accurate patient records, processing correspondence, handling telephone enquiries and supporting the wider multidisciplinary team with administrative tasks. The post holder will be responsible for ensuring information is managed securely and confidentially, in line with organisational policies and procedures.

The role requires excellent organisational and prioritisation skills, with the ability to manage competing demands and work to deadlines in a busy clinical environment. The post holder will liaise regularly with patients, carers, GPs, healthcare professionals and external agencies, providing a professional, courteous and responsive service at all times.

The successful candidate will contribute to the smooth running of the service through effective administration, minute taking, audit support, management of clinical correspondence and maintenance of electronic record systems, including SystmOne. They will work independently using their initiative while also contributing positively to the wider administrative and clinical team.

The post holder will support service development and continuous improvement initiatives, provide guidance and support to junior administrative staff where appropriate, and contribute to maintaining high standards of patient care through efficient and effective administrative support.

This role offers the opportunity to work within a specialist and expanding service alongside experienced clinicians and multidisciplinary colleagues, making a meaningful contribution to the care and treatment of individuals experiencing eating disorders.

Please refer to JD and person specification for full details.

Person Specification

Experience

Essential

• Previous experience as a medical secretary or senior administrator
• Proven experience of working to a deadline

Desirable

• Secretarial/significant administrative experience in a hospital or clinical setting
• Experience of working in a multidisciplinary team.

Specific skills

Essential

• Excellent audio typing and computer skills
• Excellent written and verbal
• communication skills
• Excellent organisational skills
• and ability to prioritise workload, using initiative where appropriate
• Ability to work under pressure and meet deadlines
• Able to communicate effectively with senior medical staff and service leads
• Ability to work as part of a team
• Ability to work supervised and
• unsupervised
• Ability and willingness to work flexibly to meet service need requirements
• Ability to deal with multiple requests from consultants and doctors and prioritise accordingly

Desirable

• Ability to accurately touch type
• Ability to
• communicate to people in crisis on the telephone

Qualifications

Essential

• 5 GCSEs (grades A-C) or equivalent, including English and Maths
• NVQ level 3 in Business Administration/relevant subject or able to demonstrate significant previous knowledge and experience

Desirable

• ECDL
• IT qualification
• AMSPAR Diploma
• Secretarial/word processing
• qualifications
• RSA 2 in Typewriting or equivalent skills, knowledge, and experience

Knowledge

Essential

• Proven secretarial and administrative experience
• Ability to effectively use all Microsoft packages:
• Outlook, Word, Excel, PowerPoint & Microsoft Teams
• Good understanding of confidentiality and data protection

Desirable

• Knowledge of medical terminology.
• Understanding of Out-Patient, admission and
• waiting list procedures including RTT.
• Demonstrable experience of hospital software
• e.g. SystmOne/iPM

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Livewell Southwest

Address

200 Mount Gould Road

Mount Gould

Plymouth

Devon

PL4 7PY

United Kingdom

Employer's website

https://www.livewellsouthwest.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. In a wide range of situations and locations to undertake the full range of activities required to deliver comprehensive mental health assessment, in an emergency for service users, who may be distressed and in crisis. This will include:

a. The use of standardised assessment tools i.e. Cluster Allocation Support Tool (CAST), KGV

b. Recovery Star

c. History, strengths and aspirations

d. Mental state

e. Impact of culture and diversity

f. Functional needs

g. The needs of family and carer

h. Evaluation of risk

i. Physical health

j. Complicating factors

k. Identifying and ensuring specialist involvement where required.

l. The interventions and treatments required to enable positive change.

m. Social Care

n. Safeguarding and public protection

o. Capacity under the Mental Capacity Act

2. To be responsible for developing delivering and reviewing comprehensive and complex treatment programmes using appropriate frameworks in line with evidence based practice, including strategies to manage risk for service users with complex needs and carers, bringing in other resources as required.

3. To act as care coordinator for service users as appropriate, also providing defined interventions to individuals on other workers caseloads.

4. To plan, deliver and evaluate defined, specialist therapeutic interventions as indicated in the assessment process ,in line with personal recovery plans, including to service users who maybe on other caseloads. This might include: a. Individual or group therapeutic intervention b. Psychological treatments such as CBT, DBT approaches, family interventions c. psychosocial interventions d. Motivational and coping enhancement strategies. e. Medication management f. Interventions under the Mental Health Act.

5. To deliver a range of defined activities/interventions to improve the carers ability to support the service user and to enable them in their relationship with the service user.

6. To develop and maintain good partnership working with other services throughout all treatment episodes, including regular liaison within Primary Health Care Team, inpatient and intensive services, day services, voluntary sector and with nominated carers/advocates.

7. In collaboration with service users and carers, to be responsible for facilitating the development of comprehensive crisis plans, rapid access plans, advance statements etc., involving other agencies such as primary care etc. where appropriate.

8. To personally build and lead others to build, hope inspiring relationships with service users, which acknowledge the personal journey of each person, and focus on strengths and aspirations to allow the creation of meaningful personal recovery plans.

Please refer to the full Job Description and Person Specification attached to this advert which will provide further information on this role.

Person Specification

Qualifications

Essential

• Diploma level/Degree in relevant Health/Social Care Profession

Desirable

• 2 years experience of acute mental health

Qualifications

Essential

• Current registration with NMC or HCPC

Experience

Essential

• Substantial post qualification experience in front line

Desirable

• Experience in a wide range of settings

Skills

Essential

• Is able to deliver from a range of possible key therapeutic interventions

Skills

Essential

• Excellent risk assessment and risk management skills

Skills

Essential

• Excellent communication skills

Knowledge

Essential

• Knowledge of relevant legal framework MHA MCA

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

HMP Eastwood Park

Falfield

GL12 8DB

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Your will be expected to take an active role within reception (switchboard, desk, trolleys and prescriptions, home visits, dealing with results, notifications, tasks, dealing with external health professionals and attached staff), setting up consulting rooms and sweep rooms at the close of business, dealing with all manner of tasks regarding appointments, complete all staff mandatory training (attending staff meetings or e-learning toolkit), first point of contact to deal with general enquiries from patients or general public, be aware of any lab results which are phoned to surgery and ensuring that these are dealt with by on call GP, to be aware of the Action Task Group and deal with any outstanding tasks, proactively recruit patients to appointments for LTC reviews and NHS Health checks where appropriate, proactively read and review polices and protocols to ensure efficient running of reception. The above list of duties is not exhaustive and may be subject to change as deemed necessary

Person Specification

Knowledge and Skills

Essential

• Ability to provide excellent patient care
• Good interpersonal and communication skills

Desirable

• IT skills
• An excellent work ethic
• Good team player
• Flexible to help when needed

Qualifications

Essential

• GCSE grade A to C in English and Maths

Experience

Essential

• Excellent customer service skills

Desirable

• Experience of working in a GP Practice
• Knowledge of SystmOne computer system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bridge and Monkseaton Medical Practice

Address

Cauldwell Avenue

Monkseaton

Whitley Bay

Tyne and Wear

NE25 9PH

United Kingdom

Employer's website

https://www.bridgeandmonkseaton.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

• *Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
• *Business Administration NVQ level 3 or equivalent experience in a clerical environment
• *AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
• *Working knowledge of medical terminology

Experience

Essential

• *Experience of working as a Medical Secretary
• *Experience of dealing with the Public/Customer service experience
• *Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
• *Experience of using IT systems
• *Experience of working in Healthcare
• *Good Organisational skills
• *Able to use own initiative and deal with the unpredictable
• *Able to work under pressure and to multi-task
• *Able to work to deadlines

Desirable

• *Experience of working in a busy environment

Additional Criteria

Essential

• *Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
• *Good keyboard / IT skills
• *Good organisation skills and ability to multitask
• *Good time management skills
• *Ability to deal professionally with enquiries from staff, patients and visitors
• *Ability to problem solve
• *Understand confidentiality and apply the principles in everyday working practice
• *Ability to pay attention to detail where there are predictable interruptions to the work pattern
• *Ability to deal with stressful situations and sensitive issues
• *Work effectively and flexibly as part of a team to meet the needs of the services
• *Confident in dealing with people at all levels
• *Must be able to demonstrate an understanding of equality and diversity
• *Mature open and flexible approach to work
• *Demonstrates care and compassion
• *Good inter-personal and communication skills
• *Good organisational skills
• *Team Player
• *Conscientious
• *Demonstrates reliability, motivation and commitment
• *Ability to travel to multiple sites

Desirable

• *Ability to work under pressure and deal with stressful situations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Heartlands Hospital

Bordesley Green E

Birmingham

West Midlands

B9 5SS

United Kingdom

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Job description

Job responsibilities

Job Summary

To be a member of the practice based nursing team. You will provide high quality care to the practice population. You will be supervised by members of the nursing and medical team, at all times working to your job description and within your capabilities.

To assist medical personnel in the care of practice patients, to include treatment, preventative care, chaperoning, screening and patient education.

The post will also include some administrative duties/tasks.

Responsibilities & Main Activities

Clinical

B.P. monitoring

Urinalysis

Phlebotomy

Chaperoning

Assist clinicians with minor ops including vasectomies, as required

Perform ECGs, Heights and Weights

Provide lifestyle advice to the patients making any necessary referrals within the practice

Ensure specimens are labelled and bagged ready for collection with the necessary paperwork completed

Ensure sharps bins are ready for collection

Assist in clinic sessions as directed by members of the nursing and medical staff ensuring that all equipment is clean following clinic sessions. Ensure awareness for the appropriate use of sterile equipment.

Ensure that the drug refrigerator is at correct temperature on a daily basis and drugs are within their expiry dates and used in correct sequence. Order drugs and other supplies as directed ensuring that adequate levels of stock are available in the surgery. Maintain the cold chain when drugs are delivered to the surgery.

Restocking and maintenance of equipment

Test over the counter urine samples as required

Restocking of clinical areas and consulting rooms

Ensure that the clinical rooms are at all times kept in a clean and orderly manner and that relevant equipment is ready for use by nursing and medical staff during clinic sessions.

To perform diabetic foot assessments once appropriate training received.

To perform health checks as required.

Administration and Professional Responsibilities

Participate in the administrative and professional responsibilities of the practice team

Ensure accurate and legible notes of all consultations and treatments are recorded in the patients notes

Ensure the clinical computer system is kept up to date with accurate details recorded

Ensure accurate completion of all necessary documentation associated with patient health care and registration with the practice.

Ensure total familiarity with all appointment systems including regular and incidental variations;

Book appointments and recalls ensuring sufficient information is recorded to enable retrieval of the medical record by the most appropriate clinician

Monitor effectiveness of the system and report any problems or variations to the Practice Administrator

Ensure collection and maintenance of statistical information required for regular and ad hoc reports

Attend and participate in practice meetings as required

Assist in formulation of practice philosophy, strategy and policy

To assist in seasonal and special projects as requested e.g. flu campaign

Ordering and display of Health Promotion materials

Process pathology and general health care tasks

Maintain waiting lists, QOF lists and recall lists

Assist with stock take

Any other delegated duties considered appropriate to the post

Person Specification

Qualifications

Essential

• Good standard of general education
• Qualified and experienced in all healthcare duties pertinent to general practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ancora Medical Practice

Address

Ancora Medical Practice

291 Ashby Road

Scunthorpe

DN16 2AB

United Kingdom

Employer's website

https://ancoramedicalpractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The GPA will be responsible for undertaking a wide range of duties both Clinical and Clerical and will be a General Practice Assistant

Person Specification

Experience

Essential

• - Experience working as a Healthcare Assistant or GPA in primary care
• - Already hold or working towards a GPA qualification.
• - Flexible, friendly and an excellent team player

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Glebe Road Surgery

Address

1 Glebe Road

Barnes

SW13 0DR

United Kingdom

Employer's website

https://www.gleberoadsurgery.co.uk (Opens in a new tab)

Job description

Job responsibilities

For further information in relation to this clinical fellow post, please refer to the job description and person specification.

To ensure that we provide world-class patient care, UHCW recruits people that can demonstrate the Trusts Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.Before applying, we encourage you to review the Trusts Values and Behaviours which can be accessed on the right side of this page under the job description.The Supporting Information Section in your application should therefore reflect your understanding of the Trusts Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.

The Trust is committed to Equal Opportunities within the workplace. All vacancies will be considered for Job Share unless otherwise stated. All applicants who have a disability and who meet the minimum criteria for the job will be interviewed. Where a post has an overwhelming response, this Trust may use random selection in order to reduce numbers to interview, any disabled applicants will automatically be guaranteed an interview and will be exempt from this process.

In submitting an application form, you authorise University Hospital Coventry & Warwickshire NHS Trust to confirm from your previous or current NHS employer and other prior employers; previous NHS service details and personal data held about you, including Occupational Health data (inoculations and screening tests). This data will be transferred using NHS Electronic Staff Record and third-party systems via an automated process and only used for the purposes of obtaining and maintaining accurate employment records, should you be appointed to the post.

UHCW NHS Trust, by virtue of its Green Plan, is committed to ensuring that the way we provide services minimises the impact on the environment and the future health of the public e.g. zero waste to landfill, reducing our carbon footprint and increasing our recycling and reuse percentages.

If you are successful at interview you will receive a conditional offer of employment and well ask you for information so that we can carry out pre-employment checks. You must successfully complete all pre-employment checks to progress to a final unconditional offer.

We must confirm the identity of our staff and their right to work in the United Kingdom. We will ask you to submit proof of your identity and right to work documents via a secure digital platform approved by the Home Office, named TrustID. Alternatively, you may be asked to attend our office with original documents.

Depending on you level of exposure with patients you may be required to undertake a Standard or Enhanced DBS. The cost of this check will be charged to you and will be deducted from your salary over the first 3 months of employment at the current rate.

All correspondence will be sent by email; please check your account regularly including your Junk/SPAM folders

Person Specification

Experience

Essential

• -Completed Foundation Training [or
• the equivalent].
• -Broad range of experience at F1/F2
• level.

Desirable

• -ED experience at F2 level/ST1 level.
• -NHS experience.

Knowledge ,Skills and Personal qualities

Essential

• Skills
• -Good communication skills, enthusiasm, leadership qualities,
• organisational skills.
• Knowledge
• A broad base of knowledge across the management of medical and
• surgical presentations at F2 level.
• Desirable
• Knowledge of the management of a broad range of presentations to
• Emergency Care.
• Personal Qualities
• Ability to participate fully in rota with some flexibility, full shift rota
• including nights and weekends.
• Commitment to Trust Values and Behaviours
• Must be able to demonstrate behaviours consistent with the
• Trusts values. (As detailed in UHCWs Values in Action document below) . Applicants applying for job roles with managerial responsibility will be required to demonstrate evidence of
• promoting equal opportunities through work experience

Desirable

• Desirable
• Knowledge of the management of a broad range of presentations to
• Emergency Care

Qualifications

Essential

• MBBS or equivalent.
• Full GMC registration.

Desirable

• ALS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospital

Clifford Bridge Road

Coventry

CV2 2DX

United Kingdom

Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)

Job description

Job responsibilities

This pivotal role is designed for an exceptional and inspirational leader with a passion for delivering outstanding, patient-centred care across a diverse portfolio of family, diagnostic and clinical support services. As Hampshire Hospitals NHS Foundation Trust continues its journey of transformation and improvement, the Operations Director for FCSS will play a critical role in shaping future service delivery, improving patient outcomes and ensuring the long-term sustainability of care.

The Operations Director is a senior member of the Trust Management Team and, alongside the Divisional Medical Director and Divisional Chief Nurse, forms the triumvirate leadership team for FCSS. The post holder will provide visible, values-led leadership and will be responsible for the Divisions strategic direction, operational performance, financial stewardship and transformation agenda.

The post holder will hold responsibility for the delivery of safe, effective, responsive, and financially sustainable services across the FCSS portfolio. This includes womens health, maternity, child health, pathology, radiology, pharmacy, therapies, outpatients, private patients andthe mortuary service.

Working closely with clinical leaders, corporate colleagues and system partners, the Operations Director will lead the development and implementation of service models that improve access, reduce variation, enhance productivity and deliver better outcomes. The role will require strong management of interdependent services whose performance affects pathways across the whole Trust.

The Operations Director will champion a culture of continuous improvement, accountability, inclusion and excellence, empowering multidisciplinary teams while ensuring that FCSS contributes fully to the Trusts strategic objectives, operational delivery, financial sustainability and long-term clinical strategy.

Person Specification

Training and Qualifications

Essential

• Degree or equivalent in relevant subject
• Able to demonstrate relevant knowledge, understanding and skills gained through any combination of continued study, or employment experience to equivalent master's level

Experience and Knowledge

Essential

• Extensive significant experience at Senior Manager Level or above within the NHS, including considerable general management experience
• Proven experience of leading service improvement and modernisation within an acute trust

Sills & Ability

Essential

• Evidence of strong analytical and problem-solving abilities
• Effective leadership skills

Other role specific requirements

Essential

• Proactive and forward-thinking
• Creative and innovative approach

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Hampshire Hospitals NHS Foundation Trust

Address

Basingstoke and North Hampshire Hospital

Aldermaston Road

Basingstoke

RG24 9NA

United Kingdom

Employer's website

https://www.hampshirehospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Have a look at the job description, and if you like what you see, then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!

Person Specification

Previous Experience

Essential

• Knowledge of 18 week RTT pathway.

Desirable

• Knowledge of medical terminology.
• Knowledge of PAS/CareFlow

Qualifications

Essential

• GCSE Grade C or above in English and Maths or equivalent qualification/ experience
• NVQ Level 3 in relative subject, i.e. Customer Care skills or Administration (or equivalent qualification or experience) .
• IT proficiency evidenced by a qualification or knowledge in Microsoft packages, Outlook, Word, PowerPoint and Excel.

Desirable

• 4 GCSE Grade C or equivalent.
• AMSPAR - Medical Terminology Certificate.

Skills

Essential

• Ability to complete tasks accurately and efficiently.
• Ability to work on own initiative and prioritise workload to achieve deadlines.
• Good written and verbal communication skills.
• Ability to communicate and work in a team.
• Competent Microsoft Word User.
• Awareness and Knowledge of the dignity in care agenda.
• Ability to evidence/demonstrate key values and behaviours in line with the Trust framework:

Desirable

• Validation of 18 week RTT pathway

Specific Requirements

Essential

• Conscientious in standard of work produced.
• Ability to work under pressure.
• Clear understanding of the importance of confidentiality.

Desirable

• Adaptable to change.
• Readiness to try new things

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

United Lincolnshire Hospitals NHS Trust

Address

Pilgrim Hospital

Sibsey Road

Boston

PE21 9QS

United Kingdom

Employer's website

https://www.ulh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Have a look at the job description, and if you like what you see, then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!

Person Specification

Previous Experience

Essential

• Knowledge of 18 week RTT pathway.

Desirable

• Knowledge of medical terminology.
• Knowledge of PAS/CareFlow

Qualifications

Essential

• GCSE Grade C or above in English and Maths or equivalent qualification/ experience
• NVQ Level 3 in relative subject, i.e. Customer Care skills or Administration (or equivalent qualification or experience) .
• IT proficiency evidenced by a qualification or knowledge in Microsoft packages, Outlook, Word, PowerPoint and Excel.

Desirable

• 4 GCSE Grade C or equivalent.
• AMSPAR - Medical Terminology Certificate.

Skills

Essential

• Ability to complete tasks accurately and efficiently.
• Ability to work on own initiative and prioritise workload to achieve deadlines.
• Good written and verbal communication skills.
• Ability to communicate and work in a team.
• Competent Microsoft Word User.
• Awareness and Knowledge of the dignity in care agenda.
• Ability to evidence/demonstrate key values and behaviours in line with the Trust framework:

Desirable

• Validation of 18 week RTT pathway

Specific Requirements

Essential

• Conscientious in standard of work produced.
• Ability to work under pressure.
• Clear understanding of the importance of confidentiality.

Desirable

• Adaptable to change.
• Readiness to try new things

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

United Lincolnshire Hospitals NHS Trust

Address

Grantham Hospital

Manthorpe Road

Grantham

NG31 8DG

United Kingdom

Employer's website

https://www.ulh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder has responsibility to undertake the full range of duties commensurate with the role (booking/ reception / patient reminder/ general) and shall as necessary be flexible in providing cover for absent colleagues in order to maintain service provision.

The post holder shall follow all the policies and procedures of the organisation.

Booking of appointments

Liaise with secretaries and admin departments regarding booking of appointments, referral letters etc.

Using the PAS system, in chronological order, invite patients and book appointments as appropriate.

Manage appointment slot issues in line with local/national standard operating procedures; refer to line manager any issues which jeopardise 18 week pathway.

To process and prioritise the scheduling of outpatient appointments due to clinical urgency and length of wait and in accordance with departmental procedures, protocols and Trust Policies.

Receive and process telephone calls from relatives/carers of patients informing the Trust of the patients death and amend PAS accordingly. This may require sensitive handling.

Telephone patients to negotiate convenient outpatient appointments or receive calls from patients/relevant others (e.g. Other Hospitals) regarding booking, changing or cancelling their appointments. This involves identifying the correct appointment, clinic, session and doctor code to which the caller is referring and rescheduling or cancelling the appointment as appropriate.

Inform the appropriate Consultant/ Directorate/secretarial staff of patients who have cancelled their appointment inappropriately e.g. urgent appointments.

Receive and process telephone calls from patients to update and amend their demographic details and make the necessary changes on the PAS system.

Contact GP Practices/other Hospitals for validation of patient demographic details and to obtain information if required e.g. copy letters, NHS Number etc.

In accordance with Trust procedures, open suspended clinics, add on patients and re-suspend clinic ensuring appropriate comments are recorded on PAS.

On the instruction and authorisation of the Consultant/Clinician, overbook clinics ensuring authority to do so is recorded on PAS.Working with guidance from clinical staff/secretaries, pro-actively fill cancelled appointment slots with patients to minimise the impact of non-attenders.

Offer patients a mutually convenient date and time for outpatient appointments on either a full or partial booking basis in accordance with local standard operating procedures.

Remind patients of their appointments via letter, text, voicemail, email or telephone call to reconfirm attendance in line with departmental protocols.

Produce and manage daily reports in line with patient reminder systems to ensure patient information is kept updated.

Contact patients as requested in order to cancel/reschedule their appointments.

Inform line manager of any system or appointment slot issues.Reception of patients

Undertake reception duties in a professional, pleasant, tactful and understanding manner. Greet patients upon arrival, check demographic information is up to date on PAS and arrive patient on system.

On instruction from clinical staff distribute tea/coffee vouchers where appropriate.

Update information on patient display screen within reception area.Assist patients and visitors with any problems that may arise during their visit.

Act as the first point of contact for all enquiries presenting in the reception area.

Exercise judgement when problems arise by taking appropriate action to resolve the problem or refer on to the appropriate person.

Attempt to diffuse difficult situations with angry or distressed patients/visitors and when unable to do so contact the appropriate manager or clinical staff for support.

Arrange and book interpreters for patients attending clinics as required.

Advise patients/visitors of any identified delays that occur and explain to individuals why other patients may have to be seen sooner.

During the clinic session, liaise with all clinical staff to ensure the smooth running of the clinic.

Process daily clinic activities as per procedures including; printing the clinic booking summary, the booking of appointments, completion of appointment cards, recording patient in register (diabetes and LMC only),production of appointment letters, discharging patients, recording arrival/departure times, recording ethnicity/transgender information, liaising with clinical/directorate staff regarding next available appointment and entering relevant data regarding patient appointment into PAS system.

Provide advice/guidance in relation to Friends & Family testing /Consent for Consent.

Complete clinic outcome forms in a timely manner preferably during clinic session.

Direct patients to other areas/departments within the Trust using experiential knowledge.

Issue travel expenses claim forms to patients upon request, ensuring details entered upon the form align with the information recorded on the PAS system. In the event of a discrepancy, refer to General Office.

Prepare scanning folders for outpatient clinics following trust procedures and protocols.

Receive patient identifiable information via fax/email.

Print ID sheets/labels as necessary.

Person Specification

Qualifications

Essential

• Educated to GCSE standard with 4 GCSE's at level A-C (or equivalent)

Desirable

• ECDL, CLAIT or IBT qualification
• Registration with and/or working towards records management or legislative qualification e.g. ISEB, DPA, IHRIM, BCS, Records Management Society etc.

Experience

Essential

• Experience working with the public/patients
• Clerical experience with the ability to undertake duties including filing, photocopying, scanning, data entry, faxing, email etc.

Desirable

• Experience working in a hospital or NHS environment
• Experienced user of a patient administration system (PAS)

Knowledge

Desirable

• Awareness of legislation, standards and guidelines relating to records and information
• Knowledge of health records processes or systems

Skills

Essential

• Accurate keyboard skills
• Ability to use own initiative
• Ability to work to deadlines
• Team player

Other

Essential

• Physically able to perform the duties of the post
• Ability to travel to any Trust site as required
• Courteous, polite and of smart appearance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Broadgreen Hospital

Liverpool

L14 3LB

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Person Specification

Qualifications

Essential

• GCSE (or equivalent) in English and Mathematics

Experience

Essential

• Previous administrative experience.
• Experience working with computerised systems.
• Experience handling confidential information.
• Customer service experience.
• Good IT skills, including Microsoft Office.
• Ability to use SystmOne (or willingness to learn quickly).
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Ability to prioritise workload and work under pressure.
• Good telephone manner.
• Ability to work independently and as part of a team.
• Reliable and professional.
• Friendly and approachable.
• Flexible and adaptable.
• Honest and trustworthy.
• Committed to maintaining confidentiality.

Desirable

• Previous experience within General Practice or NHS settings.
• Knowledge of SystmOne (S1).
• Understanding of NHS services and primary care processes.
• Experience of document workflow and clinical coding.
• Understanding of information governance and NHS data protection requirements.