Job description

Job responsibilities

The post holder will be based at the City Hospital Campus

Please see full Job Description for full details of the role and responsibilities. Some responsibilities are listed below.

KEY JOB RESPONSIBILITIES

Ward Based Activities

To support the Clinical Pharmacists by participating in the provision of a high quality, professional and effective medicine management service within the clinical directorates

To participate in the full programme of validated checking and training schemes in accordance with agreed protocols.

Liaise with ward and pharmacy staff to resolve any technical queries or problems with the patients, refers clinical queries to the pharmacist for resolution.

To participate in ward-based audit schemes or other forms of research and development.

To participate in the controlled drug retrieval of patients own medication and expired or unused ward stock from wards and daycase areas. To check CD register balances and balance transfers to new CD registers. To help support the quarterly CD audits.

To work closely with the specialist clinical pharmacists to promote the safe and cost-effective use of medicines, including high-cost drugs, in order to optimise patient care, reduce waste, promote adherence to clinical guidelines and support effective medicines management and optimisation.

To monitor the use of medicines on the oncology and haematology wards in order to facilitate the review and amendment of stock-lists to ensure appropriate and cost-efficient stockholding, in liaison with the specialist pharmacists and ward staff.

To assist the specialist clinical pharmacists in implementing, and appropriate monitoring, of medicines cost-containment strategies within cancer services.

To support the pharmacy finance team to ensure adherence to patient access schemes in oncology and haematology, where appropriate.

To be involved in the training of new clinical pharmacy ward staff and the revalidation process of existing MMTs.

To perform drug histories for CAR-T patients in clinic prior to commencing treatment.

Pharmacy Satellites/Dispensaries

To undertake a regular operational commitment (approximately 2 hours per week) in order to maintain competencies and demonstrate fitness to practice as a registered pharmacy technician. This is to include dispensing (including controlled drugs and cytotoxic drugs), accuracy checking (including controlled drugs and oral cytotoxic) and utilisation of the pharmacy computer system.

To be involved in the training of Technical and ATO staff in the satellite/dispensaries. This may include undertaking competency assessments for: all new starters, trainee accuracy checkers and current accuracy checkers, ensuring that new staff inductions are carried out promptly and signed off for forwarding to the training team. This will be carried out during your allocated dispensary slots.

To participate in the NVQ training and assessment process of Student Technicians within the satellite/ dispensaries. This will be carried out during your allocated dispensary slots.

To assist in the management of the day-to-day stock holding in the satellite/ dispensaries, ensuring procedures are followed to maintain accurate stock balance; and identify, investigating and reconciling stock discrepancies in a timely manner. This will be carried out during your allocated dispensary slots.

To utilise the Pharmacy IT systems as required by ICT to facilitate stock control and patient information. This will be carried out during your allocated dispensary slots.

Other Duties

To take line management responsibility for designated staff.

The pharmacy department operates a 7-day shifted working model which will include weekends and Bank Holidays.

Shifted and bank holiday duties: To participate in departmental weekend, bank holiday and late duty working as required. At the time of advertising, the weekend rota encompasses 2 half-day shifts every 4/5 weeks at the city campus or 1 full day shift every 4 weeks at the QMC campus. In addition, the post holder will participate in a system of flexible shifts to facilitate NUH pharmacy opening times.

Person Specification

Qualifications

Essential

• BTEC / NVQ Level 3 in Pharmacy Services or equivalent and are registered with the General Pharmaceutical Council
• Accuracy Checking Pharmacy Technician (Accredited or proof of in-house training )

Desirable

• Medicine Management Assessments or Validations (Accredited or proof of in-house training

Experience

Essential

• Receiving, dispensing and accuracy checking prescriptions
• Stock management
• Proven knowledge and experience in using computer labelling and stock control systems within hospital pharmacy
• Able to work in a productive team
• Able to work safely as an individual

Desirable

• Previous experience in all core aspects of hospital pharmacy
• Substantial knowledge of medicine management procedures and policies
• Experience in the admission/discharge processes within hospital pharmacy
• Experience of management and coordination of staff within hospital pharmacy

Communication and relationship skills

Essential

• To communicate information relevant to medicine management back to patients, staff and colleagues
• Good interpersonal skills with the ability to liaise with a wide range of staff and patients

Desirable

• Identify compliance issues and action appropriately

Analytical and Judgement skills

Essential

• Proven evidence of judgement and prioritization skills with regards to targets, deadlines and stock management
• Proven experience in problem solving
• Demonstrates competency under pressure
• Accurate with good attention to detail
• Good time management

Desirable

• Experience in data collection, activities and analysis
• Ability to delegate and problem solve
• Evidence of project work
• Evidence of understanding extended technician roles within hospital pharmacy

Planning and organisation skills

Essential

• Experience in organising workload to meet pharmacy services and patients' needs
• Use own initiative and manage own time and deadlines

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

Nottingham University Hospitals

City Campus, Hucknall Road

Nottingham

NG5 1PB

United Kingdom

Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

This is an ideal time to join the most rapidly expanding team who have established a dedicated seven day GI bleed rota.

This is an extremely exciting time to join a growing specialist hospital, co-located with the serene rural setting to the south and the bustling urban vibe of Manchester to the North including excellent links via airport and rail. The area has excellent state and private schools.

You are important to us, therefore as a Trust we have committed to investing in you! We have an excellent track record of developing our Consultants and supporting the development of specialist interests/ service implementation.

Main Duties and Responsibilities

Manage gastroenterology patients and participate in the GI Bleed and consultant of the week rotas.The post holder will be expected to participate in supervising, teaching and mentoring of junior medical staff, medical students and specialist nurses. Participate in regular departmental audit and help with/develop a research program.

The successful candidate is expected to contribute to policy and service development within the gastroenterology directorate.

The successful candidate will be given opportunities to apply for leadership roles within the gastroenterology directorate and organization.

Academic

• The Trust has positive attitude towards and encourages participation of its consultants in continuing professional development to which the Trust provides time and funding for this purpose. The appointee is expected to participate in CPD and fulfil college and re-validation requirements.

Teaching

• The Hospital undertakes clinical teaching of medical undergraduates from Manchester. This has helped to establish and maintain close links with the Medical School.
• The successful candidate will be expected to offer teaching to junior doctors, medical students and other health professionals within the Trust. From time to time the appointee may be asked to teach other professional groups.
• The integrated education centre has enhanced teaching facilities. Lunchtime meetings are held in the education centre and the appointee would be expected to take a full and active part.

Mentoring

• The post holder will be offered the opportunity to access a mentor within the Trust where possible to support personal development.

Research

• In response to recent national and regional changes of the NHS Research and Development funding, Stockport NHS Trust is currently developing an integrated R & D information and support infrastructure.
• It should be noted that a Research and Development fund exists within the Trust and that a Research and Development Co-ordinator and Committee, chaired by a Consultant Epidemiologist exists to help this with a research interest.
• The successful candidate ideally should have an interest in research and be prepared to play a role in developing and contributing to R & D initiatives within the department. Experience in protocol development, applying for both non-commercial and commercial R & D funding and disseminating the results of R & D are highly desirable as is an interest in undertaking collaborate R & D projects with other NHS providers.
• A willingness to take lead in implementing the findings of R & D in clinical practice is welcome and the successful candidate will be expected to actively contribute to debate within the Department on methods for enhancing the effectiveness of the services delivered.
• The Trust supports the requirements for Continuing Medical Education as laid down by the Royal College of Physicians and is committed to providing time and financial support for these activities.

Quality and Audit

• There is an active clinical audit department in the hospital with quarterly inter-departmental meetings at which there is regular medical input. The department is also involved in its own internal audit and more extensive inter-departmental audit is a regular ongoing exercise.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.

If successful this vacancy will require an enhanced DBS check at a cost of £54.90. This cost will be deducted from your first Trust salary

In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16.

Person Specification

Professional Qualifications

Essential

• On the specialist register in Gastroenterology/General Internal Medicine

Previous Work Experience

Essential

• A broad training which demonstrates appropriate experience in and a positive attitude towards General Medicine and Gastroenterology

Personal Skills

Essential

• Ability to communicate effectively both orally and in writing Ability to form good professional relationships with all departments and work as part of a multidisciplinary team. Experience of supervision of junior medical staff and relevant staff in other disciplines' staff Ability to lead where appropriate Ability to work as a team with professional colleagues, both medical and others

Management Issues

Essential

• Awareness of the managerial role of a consultant in the NHS Knowledge of the principles of Clinical Governance Regular attendance and participation at audit meetings

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Stockport NHS Foundation Trust

Address

Stepping Hill Hospital

Poplar Grove

Stockport

SK2 7JE

United Kingdom

Employer's website

http://www.stockport.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see the attached full Salaried GP job description which gives an overview of responsibilities and duties of the role.

Person Specification

Experience

Essential

• Experience of working within UK general practice

Qualifications

Essential

• Fully qualified GP with GMC registration and licence to practise
• On the GP Register

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Diamond Health Group

Address

Hendford Lodge Medical Centre

74 Hendford

Yeovil

Somerset

BA20 1UJ

United Kingdom

Employer's website

https://www.diamondhealthgroup.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For more detailed information, please read the job description linked below.

As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide.

Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees.

We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen.

Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues.

We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.

We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of peoples age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website at https://join.humberhealthpartnership.nhs.uk/

In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.

We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers.

Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

We recognise that candidates may use Artificial Intelligence (AI) tools to support them when preparing their application. Where AI is used, the information provided must remain an accurate and authentic representation of your own skills, knowledge and experience.

AI must not be used to provide false or misleading information or to generate examples that do not reflect your own experience. You should be able to discuss and demonstrate the knowledge, skills and experience included within your application during the recruitment and selection process.

Candidates may be asked to declare whether AI has been used in preparing their application and, where applicable, how it has been used.

Person Specification

Education & Qualifications

Essential

• HNC/HND in Building Services / Construction in Built Environment/ Mechanical or Electrical Engineering

Desirable

• On Site Construction or Project Management experience

Knowledge, Training & Experience

Essential

• Minimum of three years' experience of managing construction/ refurbishment / mechanical or electrical projects.

Desirable

• Clear understanding in the use of Computer Aided Design (CAD)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Northern Lincolnshire and Goole NHS Foundation Trust

Address

Scunthorpe General Hospital

Cliff Gardens

Scunthorpe

DN15 7BH

United Kingdom

Employer's website

https://www.nlg.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• To be able to work as part of the multidisciplinary team under supervision to deliver 24-hour care to patients.
• To fulfil nursing and non-nursing duties as directed by the shift leader.
• To perform extended roles within their scope of practice as directed by the clinical lead and dictated by ward environment.
• To assist in the delivery of evidence based holistic care to patients within the ward environment, under the supervision of the registered nurse.
• To provide clinical administrative support as required.
• To perform, record and report clinical observations to include:
• - Temperature
• - Pulse
• - Respirations
• - Saturations
• - Peak flow
• - Blood pressure
• - Urinalysis
• - Blood sugar
• To report any changes in patient condition to the nurse in charge.
• To obtain samples as requested.
• To communicate effectively within the multidisciplinary team including the verbal and written handover of patient care.
• To assist in the maintenance of ward / department cleanliness.
• To assist in the maintenance of ward stock levels.
• To assist in the routine maintenance of clinical equipment; performing mandatory checks and reporting faults to the shift leader.
• To work in either Complex Trauma or Neurological rehabilitation as required by service needs and directed by the clinical leads and Chain of Command (CoC).

Person Specification

Qualifications

Essential

• Must have a National Vocational Qualification (NVQ/SVQ) Level 3 in Health and Social Care (or an equivalent Healthcare related NVQ).
• Must have in date Medical Devices, Automated External Defibrillator (AED) and Manual Handling certificates completed within the last 12 months.
• Must be in date and able to provide certification for Safeguarding Children and Young People and Safeguarding Adults up to and including Level 2 training.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Honeybeerecruitment.com Ltd. trading as Military Medical Personnel (MMP)

Address

Carterton

Oxfordshire

OX18 3LX

United Kingdom

Employer's website

https://www.militarymedicalpersonnel.com/ (Opens in a new tab)

Job description

Job responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person Specification

Qualifications and Training

Essential

• Professional qualification in mental health - Mental Health Nursing (RMN) with current NMC registration

Desirable

• Educated to degree or Diploma level with other courses relevant to primary care mental health services e.g. CBT, Brief Solution Focussed Therapy etc.
• RGN/physical health qualification
• Evidence of recent and on-going relevant further professional development

Experience

Essential

• Demonstrable experience of post qualifying work in psychiatry.
• Experience of supervising junior staff within own and/or other disciplines

Desirable

• Other relevant post registration experience
• Audit and research experience
• Experience of teaching/training in a formal or informal setting
• Experience of working in a primary care setting/ social care/ voluntary sector

Knowledge

Essential

• Knowledge of counselling skills/cognitive behavioural skills, psychosocial interventions
• Knowledge of recovery approaches as used with those with mental health conditions
• Ability to interpret research and apply to practice
• Specialist knowledge of mental health conditions as well as their relationship to physical disorders
• Assessment and treatment of Deliberate Self Harm
• Risk assessment/management and crisis intervention skills
• Use of psychosocial assessment methods
• Ability to engage challenging and/or acutely distressed patients in potentially hostile and/or antagonistic situations and use de-escalation techniques effectively
• Higher level communication skills, both written and oral
• Sufficient clinical knowledge to be able to make autonomous decisions, based on an analysis of complex presenting problems and judgement about available options, with senior clinical support/supervision
• Team/self management and organisation skills that enable a number of complex activities and clinical work to be undertaken, revising and adjusting these according to the needs of individual patients and the service
• Computer literate

Personal Qualities

Essential

• Ability to frequently work under pressure and maintain intense concentration, particularly in unpredictable situations where there will be exposure to highly distressed and/or disturbed patients, often exhibiting challenging behaviours and the risk of physical violence
• Ability to meet deadlines
• Commitment to equal opportunities
• Ability to accept constructive feedback
• Self-motivated, able to work autonomously and independently with confidence when required.
• Exercise initiative, flexibility and tact and self awareness
• Willing to use peer and group supervision creatively
• Be able to work flexibly if required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

West London NHS Trust

Address

Avenue House

Ealing Acton MINT

London

W3 8NJ

United Kingdom

Employer's website

https://www.westlondon.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person Specification

Qualifications

Essential

• MBBS or equivalent medical qualification

Desirable

• MRCPsych
• Additional clinical qualifications
• Qualification or higher degree in clinical research or management

Eligibility

Essential

• Fully registered with the GMC with a licence to practice at the time of appointment
• GMC Specialist Register or within six months
• Approved clinician status OR able to achieve within 3 months of appointment
• Good standing with GMC with respect to warning and conditions on practice
• Approved under S12 OR able to achieve with 3 months of appointment

Academic skills and lifelong learning

Essential

• Excellent written and oral communication skills
• Participation in continuing professional development
• Active participation in clinical audit/quality improvement
• Ability to deliver undergraduate or postgraduate teaching and to supervise junior/SAS medical staff

Desirable

• Experience of clinical research or service evaluation
• Evidence of achievement in education, research, audit or service improvement

Clinical knowledge

Essential

• Excellent clinical skills, with experience relevant to complex psychosis, rehabilitation and/or assertive outreach
• Able to meet duties under MHA and MCA
• Excellent knowledge in speciality

Desirable

• Experience of working with patients who disengage from services / experience of assertive engagement approaches

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

West London NHS Trust

Address

Community Rehabilitation Service

179-183 Fulham Palace Road

London

W6 8QZ

United Kingdom

Employer's website

https://www.westlondon.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person Specification

Qualifications

Essential

• Registered on the NMC register, parts RN3, RNMH and RN4
• Evidence of accredited courses in mental health practice or related career pathway and willing to progress to degree level (III).
• Mentorship Qualification.
• Mandatory Training up-to-date.

Desirable

• NVQ Assessors Qualification (A1)
• Degree in Health Care related subject.

Experience

Essential

• Experience in the application of the competencies required in Band 5 Nursing KSF Full Outline.
• Experience in the application of processes related to Band 5 KSF Full Outline.
• A sound working knowledge and application of the NMC Code of Practice

Knowledge & Skills

Essential

• Able to demonstrate steady progression through Band 5 Nursing to Full KSF Post Outline
• Achieved Full KSF Post Outline for Band 5 core and specific dimensions
• Able to demonstrate ability to achieve full KSF Post Outline for Band 6.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

West London NHS Trust

Address

Hounslow Recovery West

2nd Floor, 92 Bath Road

Hounslow

TW3 3EL

United Kingdom

Employer's website

https://www.westlondon.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

A full job description and salary information is attached and available for you to download and review.

Further information

We may close this advert early if we receive a high number of suitable applications, although we aim to keep it open long enough to ensure a diverse and representative applicant pool.

If you have any questions about the role or require adjustments to support your application, please get in touch, we are happy to help.

Salary £50,000 per annum

Contract 12 month fixed term

Hours Per Week 36

Hours of Work Monday to Thursday 09:00 to 17:00 | Friday 09:00 to 15:30

Location Hybrid working with visits to BPAS Head office typically on a monthly basis. This could vary depending on project needs. Travel may also be required to other BPAS locations in line with business needs

Head Office Orion House, 2 Athena Dr, Tachbrook Park Dr, Royal Leamington Spa, Warwick CV34 6RQ

Apply now Interested in making a difference? Apply today to join our team.

Values & eligibility All applicants must be pro choice and support a woman's right to choose, in line with BPAS values and mission. Applicants must have the legal right to work in the UK at the time of application. Unfortunately, we are unable to offer visa sponsorship for this role.

Application outcome If you do not hear from us within two weeks of the closing date, unfortunately you have not been shortlisted on this occasion.

References & pre-employment checks All offers of employment are conditional on satisfactory pre-employment checks. Applicants must provide three years of employment references, including reasons for leaving and details of any gaps in employment.

Person Specification

General

Essential

• Do you support a woman's right to choose abortion?
• Are you the family or friend of a current BPAS employee? If yes, please state the name and the nature of the relationship.
• Are you aware we are unable to offer visa sponsorship for this role?
• This role is for 36 hours per week over Monday to Friday. Can you commit to this working pattern?
• This is a hybrid contract with travel to Head Office in Leamington Spa typically once a month. This could be more depending on project needs. Are you able to travel to Leamington Spa?
• Are you aware this role is on a 12 month FTC?

Desirable

• Please add any further information or statements, if required, to support your application.

Qualifications

Essential

• Degree or equivalent working experience

Desirable

• Recognised project management qualification (or desire to acquire one)

Experience

Essential

• Proven experience managing projects from initiation to delivery, including planning, risk management, and reporting
• Experience liaising with multiple stakeholders to achieve project objectives

Desirable

• Experience supporting change initiatives or service improvement projects
• Experience in regulated or healthcare-related environments

Skills & Knowledge

Essential

• Understanding of project management principles, tools, and techniques (e.g., Agile, Prince2, or hybrid approaches).
• Tell me about your awareness of governance, compliance, and risk management processes in projects

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

British Pregnancy Advisory Service (BPAS)

Address

British Pregnancy Advisory Service

Orion House, Athena Drive

Tachbrook Park

WARWICK

CV34 6RQ

United Kingdom

Employer's website

https://www.bpas.org (Opens in a new tab)

Job description

Job responsibilities

Look and assess, in accordance with strict procedures and guidelines, whether anymedication brought into hospital by the patient are fit for use and removing (with thepatients consent) any unwanted or unsuitable medicines and relabelling medicineswhere appropriate Regularly check that any changes to prescribed medication are reflected in thesupply to the patients medicine locker. Remove unwanted/discontinued items andissue newly prescribed drugs in accordance with Trust procedure. Ensure thatsufficient quantities of patients own drugs are maintained, ordering items wherenecessary before supplies run out. Relabel containers when there is a dose change Clarify changes in medication or doses by checking patients notes and liaising withthe ward pharmacist and/or prescriber Supporting the clinical pharmacists in the management of medicines andminimising risks of medicines to individual patients by providing a clinical pharmacytechnician service Be responsible for the maintenance and updating of ward stock lists for thedesignated clinical areas in conjunction with the clinical pharmacist and ward staff Aid discharge planning in conjunction with the clinical pharmacist, ward staff, mainpharmacy dispensary and discharge liaison team Discharge patients, after TTA has been clinically checked as per Trust policy, withsupplies from drug lockers, TTA cupboards or by ordering from pharmacy

Person Specification

essential

Essential

• Professional registration
• MOPT and ACT accreditation

Desirable

• Hospital experience

Desirable

Essential

• Hospital experience

Desirable

• Hospital experience

desirable

Essential

• pharmacy experience

Desirable

• Hospital experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Royal United Hospitals Bath NHS Foundation Trust

Address

Royal United Hospitals Pharmacy Department

Bath

BA1 3NG

United Kingdom

Employer's website

https://www.ruh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The successful applicant will thus undertake all aspects of general adult diagnostic neuroradiology and head and neck imaging, including neck diagnostic ultrasound and ultrasound guided neck biopsies and will need to demonstrate professional excellence and the ability to deliver effective care. This is an excellent opportunity to join a close-knit effective team, and in addition to supporting the diagnostic radiology services, there should be the opportunity to develop further areas of special interest and to take an active interest in research and development and teaching.

Person Specification

Qualifications/Training

Essential

• Medical Degree
• FRCR or equivalent
• Full registration with GMC
• CCT in Radiology; or Registration on GMC Specialist Register in Radiology OR within six months of achieving CCT at the time of interview.
• Completed general training in radiology and in neuroradiology to specialist level or equivalent.
• Completed at least 36 months training (or be within 6 months of the end of this training) in recognized neuroradiology training post, with evidence of subspecialty training in interventional neuroradiology of at least one year.

Desirable

• Higher Academic qualification e.g. MD, MS
• Further specialist fellowship in interventional neuroradiology

Experience

Essential

• Able to offer an expert neuroradiology opinion
• Able to participate in both diagnostic and interventional on call
• Able to perform core interventional procedures independently
• Evidence of ability to make decisions at consultant level and to manage complex clinical problems.

Desirable

• Previous consultant level activities
• Able to perform specialised neurointerventional procedures

Skills and Knowledge

Essential

• Effective administrative and time management skills.
• Knowledge of contemporary NHS management issues.
• Knowledge of political context within which we operate.
• Ability to work independently as well as part of the Core Clinical Services Directorate. Recognise that it is necessary to balance individual requirements against those of the Directorate and Trust as a whole.
• Evidence of significant contribution to successful teamwork
• Flexible approach to service delivery and committed approach to development
• Good spoken and written English. Highly developed communication and interpersonal skills. Evidence of the ability to communicate with patients, colleagues and staff at all levels.
• Experience of formal and informal contributions to teaching and training.
• Ability to inspire, motivate and develop junior medical staff.
• Willingness to undertake teaching of medical under-graduates & postgraduates.
• Willingness to undertake teaching of medical under-graduates & postgraduates.
• Evidence of recent CME/reasonable training progression at this stage of career.
• Experience in audit project and written up
• Knowledge of main aspects of clinical governance including serious incidents
• Evidence of research activity suitable at this stage of career/training.

Desirable

• Management qualification.
• Evidence of having implemented change
• Training in clinical management.
• Willingness to be involved in clinical management
• Evidence of specialist/select neurointerventional training and experience
• Knowledge of and experience in using Radiology Management Systems, PACS, and voice recognition dictation.
• Education qualification
• Neuroradiology papers in peer reviewed journals
• Research grants

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

West Wing, John Radcliffe Hospital

Headley Way

Oxford

OX3 9DU

United Kingdom

Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

A workplace that invests in you

Enjoy higher salaries compared to the UK, along with annual salary increases that extend beyond typical UK NHS pay scales.

A generous annual leave entitlement starting at 27 days and 10 Public Holidays.

Subject to meeting eligibility criteria, the IOM Public Service offers two pension arrangements: the Isle of Man Government Unified Scheme 2011 or the Isle of Man Government Defined Contribution (DC) Arrangement.

Step away from NHS pressures and demands! The Island’s healthcare system is similar but separate to the UK NHS.

You may be eligible for a Blue Light Card, unlocking a wide range of exclusive discounts on shopping, food and leisure activities at hundreds of popular high street and online retailers.

Access to the staff canteen at Noble’s Hospital where you can purchase affordable food and drinks in your breaks.

Free on-site car parking.

Our on-site education and training centre, Keyll Darree, comprises a lecture theatre, well stocked medical library, training facilities and a state-of-the-art simulation lab which is operated by trained simulation practitioners.

Ability to apply for an unpaid career break after 3 years’ service.

Access to the Isle of Man Public Service Cycle to Work scheme after your first year of employment.

Access to the Learning, Education and Development training facility, which is exclusively for Public Service employees, to keep on top of your continuous professional development.

Free access to the Isle of Man Government Staff Welfare Service which offers professional counselling, emotional support and signposting on a wide range of issues.

Accommodation may be available for the first 6 months in your role at a reduced rate for non-Island residents, subject to availability.

A relocation package of up to £7,000 based on receipts is available for this role. Housing Assistance is also available where the Department will pay the difference between your current mortgage/rent bill, and that of your new accommodation on the Isle of Man, up to a maximum of £250 per month. This role also qualifies for a recruitment incentive of £3,000, payable in the 1st, 13th, and 25th months of employment. To find out more about our relocation package click here - https://s3-eu-west-1.amazonaws.com/locate.im/locate-relocation-guide.pdf.

Person Specification

Qualifications

Essential

• BSc (Hon.) Clinical Physiology or equivalent formal specialist training, plus knowledge of highly specialist procedures and interventions acquired through specialist courses or training/experience to advanced/Masters level)
• AHCS/HCPC/RCCP registration as a Clinical Physiologist / Clinical Scientist
• Immediate Life Support Certified (ILS)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Manx Care

Address

Nobles Hospital

Braddan

Isle of Man

IM4 4RJ

United Kingdom

Employer's website

https://www.gov.im/about-the-government/departments/health-and-social-care/ (Opens in a new tab)

Job description

Job responsibilities

4-6 Sessions per week

Job summary:

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

Clinical responsibilities:

• In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and early signs of illness
• Developing care plans for health in consultation with patients and in line with current practice disease management protocols
• Providing counselling and health education
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
• Recording clear and contemporaneous consultation notes to agreed standards
• Collecting data for audit purposes
• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
• Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
• In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other responsibilities within the organisation:

• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
• A commitment to life-long learning and audit to ensure evidence-based best practice
• Contributing to evaluation/audit and clinical standard setting within the organisation
• Contributing to the development of computer-based patient records
• Contributing to the summarising of patient records and read-coding patient data
• Attending training and events organised by the practice or other agencies, where appropriate.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety:

The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
• Providing advice on the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
• Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
• Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
• Hand hygiene standards for self and others
• Managing directly all incidents of accidental exposure
• Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
• Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
• Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand-cleansing facilities, wipes etc., and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager
• Safe management of sharps use, storage and disposal
• Maintenance of own clean working environment
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
• Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
• Undertaking periodic infection control training (minimum twice annually)
• Correct waste and instrument management, including handling, segregation, and container use
• Maintenance of sterile environments
• Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services:

The post-holder will:

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate.

Person Specification

Qualifications

Essential

• - GMC registration with a licence to practice
• - NHS England Medical Performers List
• - MBBS or equivalent medical qualification
• - Completion of GP training and inclusion on the GP Register
• - Experience of working in a primary care/general practice setting
• - Ability to assess, diagnose and manage a broad range of clinical presentations
• - Understanding of clinical governance, safeguarding, confidentiality and information governance
• - Commitment to providing safe, effective and patient-centred care
• Good communication and interpersonal skills
• Ability to work effectively as part of a multidisciplinary team
• Ability to manage workload effectively and work within agreed practice procedures
• Commitment to continuing professional development and reflective practice
• Current appropriate professional indemnity arrangements

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Southam Surgery

Address

Stowe Drive

Southam

Warwickshire

CV47 1NY

United Kingdom

Employer's website

https://www.thesouthamsurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities

Patient Access and Support

• Provide a first point of contact for patients via telephone, in person, and online consultation requests
• Support patients in accessing appropriate services
• Provide clear and accurate information regarding practice services and processes
• Accurately book, amend, and cancel appointments using the clinical system and associated appointment hubs based on patient need
• Maintain a professional, calm, and empathetic approach at all times
• Escalate urgent or clinically concerning information in line with Practice protocols

• Ensure information provided by patients relating to face-to-face, telephone and online triage requests is recorded accurately and appropriately
• Process and manage requests received through the Practices online consultation and triage systems
• Signpost online consultation requests to appropriate services or providers where required
• Support the management of appointment availability and utilisation
• Monitor outstanding or incomplete requests and take appropriate action to complete them
• Assist with the processing of online consultation outcomes and associated follow-up actions
• Identify and escalate urgent, complex or concerning requests in accordance with Practice protocols
• Maintain accurate and contemporaneous records of patient interactions and actions taken

• Process results and associated tasks within the clinical system in accordance with Practice protocols
• Communicate clinician-authorised information and actions to patients accurately and appropriately
• Arrange appointments, investigations and other follow-up actions as directed by clinicians
• Monitor outstanding tasks and actions and take appropriate steps to support timely completion
• Recognise when clinical interpretation, advice or decision-making is required and refer the matter to an appropriate clinician
• Identify and escalate urgent, overdue or concerning matters in accordance with Practice procedures
• Maintain clear and accurate records of actions and communications

• Review and process incoming clinical correspondence in accordance with Practice protocols
• Code and assign documents in line with Practice protocols
• Support clinicians by ensuring relevant information is available when required
• Extract and code relevant clinical information
• Process all information accurately and in a timely manner
• Identify and escalate any urgent or clinically significant information identified within correspondence

• Use all key systems, including SystmOne, SystmConnect, PATCHS, and NHS Mail, to support patient access and administrative processes
• Send outbound communications via PATCHS and NHS Mail
• Communicate effectively with patients, colleagues, and external organisations

• Support patients and proxies in requesting access to online medical record via systems such as SystmOnline, Airmid, and the NHS App
• Process requests in accordance with Practice policy, information governance requirements, and applicable NHS guidance
• Verify patient identity in line with Practice protocols before granting or updating access
• Provide guidance to patients on how to register for and use online services
• Assist patients with basic troubleshooting and signpost to further support where required
• Escalate any queries relating to restricted or sensitive record access to an appropriate clinician or senior team member

• Act as a chaperone for clinicians where required, in line with Practice chaperone policy
• Ensure patients are aware of the right to request a chaperone during consultations
• Provide reassurance and support to patients during examinations in the role of a chaperone
• Maintain patient dignity, privacy, and respect always during chaperoning
• Observe and report any concerns arising during consultations in line with safeguarding procedures

The following apply to all aspects of the role and underpin safe and effective practice:

• Always maintain strict confidentiality in relation to patient, staff, and Practice information
• Ensure conversations involving patient information are conducted in a manner that preserves privacy
• Manage all patient-identifiable data in accordance with GDPR, NHS Information Governance requirements and Practice policies and protocols
• Only share information with authorised individuals on a need-to-know basis
• Verify patient identity appropriately before disclosing or updating any information
• Use clinical systems, including SystmOne, SystmConnect, and PATCHS safely and securely
• Report any actual or potential data breaches or information governance concerns promptly in line with Practice procedures
• Maintain a clear desk and secure working environment to protect sensitive information

• Act in accordance with Practice safeguarding policies and procedures at all times
• Recognise and respond to safeguarding concerns relating to children, adults at risk, and domestic abuse
• Remain alert to signs of potential abuse, neglect, or exploitation, including concerns identified through all patient interactions and managing clinical correspondence and records
• Escalate safeguarding concerns promptly and appropriately to a clinician or safeguarding lead in line with Practice protocols
• Accurately document safeguarding concerns and actions taken within the clinical system
• Maintain professional boundaries and manage sensitive situations with discretion, empathy, and respect
• Participate in mandatory safeguarding training and keep knowledge up to date
• Contribute to a culture of safety by raising concerns and supporting colleagues where safeguarding risks are known

• Deliver a consistently high standard of customer service across all patient interactions
• Communicate in a professional, courteous, and empathetic manner, both face-to-face and via telephone or digital channels
• Actively listen to patients to understand their needs and respond appropriately
• Manage challenging or sensitive situations calmly and confidently, including dealing with distressed or frustrated patients
• Promote a positive patient experience by providing clear, accurate, and helpful information
• Collaborate with colleagues to ensure continuity and quality of service
• Support an inclusive approach, ensuring all patients feel respected and able to access services
• Escalate concerns or complaints appropriately in line with Practice procedures

• Manage personal and shared workloads effectively
• Prioritise tasks based on urgency, risk, and service need, using appropriate judgement
• Complete tasks and workflows accurately and within expected timescales
• Monitor outstanding work and take steps to prevent delays or backlogs
• Promptly escalate capacity, workload, or safety concerns to line manager/senior team member
• Maintain a structured and methodical approach to work, ensuring continuity and handover where required
• Adapt to changing demands throughout the working day, including balancing patient contact with administrative duties

• Participate in induction, mandatory training, and annual appraisal processes
• Take responsibility for maintaining and developing knowledge and skills relevant to the role
• Complete all training in respect of the chaperoning role
• Actively engage in learning opportunities, including system training and role-specific competencies
• Reflect on performance and identify areas for personal development
• Keep up to date with changes in Practice procedures, NHS guidance, and service delivery models
• Contribute to a culture of learning by sharing knowledge and supporting colleagues where appropriate

• Work flexibly across different functions within the Patient Services team to support service delivery
• Maintain a professional, organised, and proactive approach always
• Adhere to all Practice policies, procedures, and standard operating protocols
• Demonstrate reliability, accountability, and a commitment to high standards of work
• Support team working and contribute positively to the working environment
• Undertake additional duties appropriate to the role, commensurate with training and experience

Person Specification

Experience

Essential

• Experience in a customer service, patient or public facing role
• Experience working in a busy or fast-paced environment
• Experience of using IT systems in a work setting

Desirable

• Experience working in a GP Practice, primary care, or wider NHS setting
• Experience of care navigation or appointment management in primary care
• Experience using SystmOne, EMIS Web or similar system
• Experience of processing clinical correspondence, document workflows, clinical tasks or other healthcare administration
• Experience of supporting patients with online services or digital access

Knowledge and Skills

Essential

• Excellent communication and listening skills, with the ability to respond to patients with empathy and professionalism
• Ability to prioritise workload and manage competing demands effectively
• Strong organisational skills with strong attention to detail and accuracy
• Ability to follow processes and procedures in a structured and consistent manner
• Good IT skills, including confidence using multiple systems
• Experience of working accurately within defined procedures, protocols or processes
• Experience of handling confidential, sensitive or complex information

Desirable

• Ability to support patients in accessing services, including digital platforms

Qualifications

Essential

• GCSEs (or equivalent) including English and Maths

Desirable

• NVQ level 3

Personal Attributes

Essential

• Professional at all times and approachable with a customer or patient focus
• Resilient and able to work under pressure in a busy environment
• Well organised, and able to use initiative appropriately
• Proactive approach with ability to take ownership of tasks and responsibilities
• Flexible and adaptable in response to changing service needs along with a reliable strong work ethic and commitment to high standards
• Positive attitude and ability to contribute to a supportive team environment

Role Expectations

Essential

• Willingness to work across both patient-facing and administrative functions within the Patient Services team
• Willingness to undertake training relevant to the role, including systems, safeguarding, information governance and other mandatory training
• Willingness to undertake chaperone training and perform chaperoning duties in line with Practice policy
• Commitment to maintaining patient confidentiality and upholding professional standards at all times
• Commitment to continuous learning and personal development
• Willingness to support service improvement and adapt to changes in Practice processes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Garden Surgery

Address

2nd Floor East Leeds Health Centre

78 Osmondthorpe Lane

Leeds

West Yorkshire

LS9 9EF

United Kingdom

Employer's website

https://www.thegardensurgeryleeds.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

(See job description) The post will be based at Queen's Hospital, Burton, but, we expect flexibility to be able to work across all sites of University Hospitals of Derby and Burton Foundation Trust should the need arise.

Person Specification

Qualifications & Eligibility

Essential

• MBBS / MBChB or equivalent
• FRCOphth or equivalent higher qualification
• GMC Specialist Register for Ophthalmology Specialty OR within 6 months of receipt of Certificate of Completion of Training (CCT) at time of interview OR If applying for Full GMC Registration and Licence to Practice simultaneously with a Portfolio Pathway (formerly CESR) application, supporting documentary evidence must be provided at interview, to confirm an application has been submitted and is under consideration by the GMC.
• Full GMC Registration with a license to practice at time of application

Desirable

• Training qualification
• Additional higher medical/scientific degree relevant to the specialty

Clinical Knowledge and Skills

Essential

• Proven clinical experience in Ophthalmology, with a broad experience of the speciality, minimum of 6 years, 3 years of which should be at speciality registrar level
• Retinal laser, intravitreal injections
• Medical Retina Fellowship
• Evidence of independent clinical practice

Desirable

• Ability to carry out high volume cataract surgery
• 1 year NHS experience

Management and Admin experience

Essential

• Commitment to Continuing Professional Development and the requirements of clinical governance, reporting errors and learning from these

Desirable

• Attended a management/leadership course

Language and Communication Skills

Essential

• Experience of formal presentations
• Evidence of ability to work as part of an MDT, sharing administrative duties

Teaching, Audit and Research Experience

Essential

• Evidence and experience of supervising and teaching resident doctors and medical students
• Experience of and commitment to clinical audit and/or Quality Improvement Projects (QIP)
• Evidence and ability to assess and apply evidence-based research into every day clinical practice
• Evidence of relevant academic and research achievements relevant to the specialty

Desirable

• Specific Teaching Qualification
• Experience of teaching basic clinical skills to under-graduates
• Attended a recognised teaching training course

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust

Address

Queen's Hospital

Belvedere Road

Burton on Trent

DE13 0RB

United Kingdom

Employer's website

https://www.uhdb.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Working within a high performing and dynamic team, you will play a key role in the Trusts commitment to deliver optimal care to our patients in a modern and sustainable environment.

Please refer to the the attached Job Description and Personal Specification for full details of this role - Capital Project Manager.

Person Specification

Education/Qulaifications

Essential

• Degree level qualification in Project Management, Construction Management, Building Surveying, Quantity Surveying, Engineering, Architecture, Estates Management or other relevant discipline. Evidence of continuing professional development. Educated to master's level equivalent experience through project delivery.

Desirable

• Postgraduate qualification in a relevant subject. PRINCE2 Practitioner, APM PMQ, MSP or equivalent project management qualification. Membership of a relevant professional body (APM, RICS, CIOB, RIBA, ICE, CIBSE or equivalent).

Knowledge

Essential

• Sound knowledge of project management principles and methodologies. Understanding of construction and redevelopment project lifecycles. Knowledge of procurement processes and contract management. Understanding of health and safety legislation relevant to construction projects. Understanding of budget management and financial reporting processes.

Desirable

• Knowledge of NHS governance arrangements and capital business case processes. Knowledge of NHS England capital investment processes. Knowledge of sustainability principles within healthcare estates. Knowledge of CDM Regulations and construction assurance processes. Understanding of estate compliance and engineering systems within healthcare settings.

Experience

Essential

• Significant experience of managing capital, construction, infrastructure, estates or redevelopment projects from inception to completion. Experience of managing multiple projects and competing priorities simultaneously. Experience of managing project budgets, financial monitoring and reporting. Experience of managing contractors, consultants and external suppliers. Experience of stakeholder engagement across multiple professional groups. Experience of project governance, risk management and change control processes.

Desirable

• Experience of delivering projects within the NHS or healthcare environment. Experience of working within a large complex public sector organisation. Experience of NEC, JCT or other construction contract administration. Experience of business case development and capital planning processes. Experience of healthcare planning, HTMs and HBNs. Experience of working on live operational sites.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Bedfordshire Hospitals NHS Foundation Trust

Address

Luton & Dunstable Hospital

Lewsey Road

Luton

LU40DZ

United Kingdom

Employer's website

https://www.bedfordshirehospitals.nhs.uk/working-here/ (Opens in a new tab)

Job description

Job responsibilities

Job Description

Senior Sonographer Womens HealthThe Portland Hospital, LondonFull time, 37.5 hours per week12 month Fixed Term ContractCompetitive salary

Were looking for a Senior Sonographer to join the Imaging team at The Portland Hospital. As part of a leading private healthcare provider, youll be working across two well established outpatient sites on Great Portland Street and Wimpole Street, supporting a service that combines specialist expertise with a strong focus on patient centred care. Working alongside highly skilled multidisciplinary teams, you'll use advanced imaging technology and evidence-based practice to provide outstanding diagnostic services while helping to support the development of colleagues across the department.

As a Senior Sonographer within our Womens Health service, youll play a key role in delivering specialist obstetrics and gynaecology ultrasound examinations across a varied and complex patient caseload. Youll work closely with consultants, radiologists and multidisciplinary teams to provide high-quality diagnostic imaging and exceptional patient care. Alongside your clinical responsibilities, you'll contribute to education, mentoring and service development, helping to maintain the high standards of care and professionalism that our patients and colleagues expect. Your expertise will support both the day to day delivery of the service and the continued development of best practice across the department.

At HCA UK we care about what you care about. We care that you want to deliver the very best care. We care that you want a career you can be proud of. We care that you want working conditions that support your health and wellbeing. Let us care for you and your career, the same way you do for others.

What youll do:

• Perform specialist obstetric and gynaecology ultrasound examinations and produce accurate diagnostic reports.

• Assess complex findings and communicate sensitive information to patients with empathy, reassurance and professionalism.

• Support the day to day operation of the sonography service and ensure reports are shared promptly with patients and referring consultants.

• Supervise, mentor and support sonographers, healthcare assistants, students and junior colleagues.

• Contribute to clinical governance, audit, quality assurance and continuous service improvement initiatives.

What youll bring:

• BSc in Radiography, Midwifery, Nursing or an equivalent professional qualification.

• Postgraduate qualification in Obstetric and Gynaecology Ultrasound.

• HCPC, NMC or equivalent professional registration.

• Significant experience in obstetric and gynaecology imaging, including complex findings and high probability screening results.

• Experience supervising, mentoring and supporting sonographers or other healthcare professionals.

Why HCA UK?

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the worlds leading healthcare providers. In the UK, were one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.

We believe that by caring for our colleagues, we empower them to provide exceptional care for our patients. Thats why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Senior Sonographer youll be eligible for:

• 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you

• Private Healthcare Insurance for treatment at our leading hospitals

• Private pension contribution which increases with length of service

• Season Ticket Loan and Cycle to Work scheme

• Group Life Assurance from day one

• Critical illness cover

• Enhanced Maternity and Paternity pay

• Corporate staff discount for all facilities including Maternity packages at The Portland

• Comprehensive range of flexible health, protection and lifestyle benefits to suit you

• Discounts with over 800 major retailers

• Culture and values

At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.

Our mission is simple, above all else were committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:

Unique and Individual: We recognise and value everyone as unique and individual

Kindness and compassion: We treat people with kindness and compassion

Honesty, integrity and fairness: We act with absolute honesty, integrity and fairness

Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity

Reasonable adjustments

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, were happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.

Person Specification

Experience

Essential

• Significant experience in obstetric and gynaecology imaging, including complex findings and high probability screening results.
• Experience supervising, mentoring and supporting sonographers or other healthcare professionals.

Qualifications

Essential

• BSc in Radiography, Midwifery, Nursing or an equivalent professional qualification.
• Postgraduate qualification in Obstetric and Gynaecology Ultrasound.
• HCPC, NMC or equivalent professional registration.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

HCA Healthcare UK

Address

The Portland Hospital

205-209 Great Portland Street

London

W1W 5AH

United Kingdom

Employer's website

https://www.hcahealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice. Receive, assist and direct patients to the appropriate healthcare professional.

Telephones are answered within a timely fashion and patients/queries are navigated to the correct service.

To be professional, courteous and efficient in a effective way.

Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of clerical support to clinical staff and other members of the practice team.

Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.

Person Specification

Experience

Essential

• Practical experience of working with others
• Experience of using own initiative

Desirable

• Experience of customer services
• Experience of working within administration and or general practice reception
• Practical experience of computerised recording systems

Qualifications

Essential

• Good standard of general education

Desirable

• Administration qualifications

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bentley Surgery

Address

128 High Street

Bentley

Doncaster

South Yorkshire

DN5 0AT

United Kingdom

Employer's website

https://www.donvalleyhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

For a full job description and comprehensive person specification, please see the attached documentation.

Person Specification

Qualifications and Education

Essential

• GCSE or equivalent in English and Mathematics.
• Evidence of continued professional development relevant to healthcare or service management.
• Driving License with no convictions

Desirable

• Qualification in healthcare management, leadership, or a related field (e.g., NVQ Level 4 in Leadership and Management).
• Training in governance or compliance (e.g., audit processes).

Knowledge and Experience

Essential

• Proven experience in a supervisory or team leader role within healthcare or a similar setting.
• Experience in managing day-to-day operations, including staff resourcing and service delivery.
• Familiarity with NHS policies, standards, and Key Performance Indicators (KPIs).
• Evidence of successfully addressing operational challenges and implementing solutions in real-time.
• Experience in working within a patient-focused environment, demonstrating a commitment to delivering high-quality care.
• Proficient in the use of Microsoft Office applications, including Word, Excel, and Outlook
• Awareness of CQC regulations and other relevant legislative requirements affecting healthcare services.
• Understanding of clinical governance and its application within service delivery.
• Knowledge of NHS performance management frameworks and service standards.

Desirable

• Experience in working specifically within Out of Hours or urgent care services.
• Familiarity with healthcare IT systems such as Adastra or SystmOne.
• Demonstrated success in implementing service improvement initiatives.
• Understanding of NHS service transformation and improvement frameworks.
• Awareness of financial management and budgeting within healthcare services.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HUC

Address

Old Ambulance HQ

Ascots Lane

Welwyn Garden City

AL7 4HL

United Kingdom

Employer's website

https://hucweb.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.

Person Specification

Experience

Essential

• MRCP or equivalent
• Full GMC registration
• Minimum of 4 years of postgraduate experience, 2 of which in general (internal) medicine or its subspecialties.
• To be able to demonstrate good clinical knowledge in general medicine

Desirable

• Previous palliative care experience
• Additional Postgraduate Qualifications
• Advanced communication skills training
• Relevant publications

Skills

Essential

• Excellent written and verbal communication skills
• Evidence of the ability to communicate with patients, colleagues and staff at all levels.
• Ability to motivate and develop junior Medical Staff and other MDT members.
• Ability to balance individual requirements against those of the Directorate and Trust as a whole

Desirable

• Able to plan and deliver undergraduate and postgraduate teaching and training relevant to this post.
• Experienced in clinical research and / or service evaluation.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Northamptonshire Healthcare Foundation Trust

Address

Cransley Hospice, St Mary’s Hospital

Kettering

NN15 7PW

United Kingdom

Employer's website

https://www.nhft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

This is a 30-hour per week position working across our three practice sites in Torquay.

The successful candidate will undertake a varied Practice Nurse role, working alongside our GPs, Lead Practice Nurses and wider clinical team to provide high-quality, patient-centred care.

Chronic disease management is an important part of the role, with particular opportunities for someone with an interest or experience in diabetes and/or respiratory disease.

Depending on your existing skills and experience, the role may include:

• Chronic disease reviews, including diabetes, asthma, COPD, cardiovascular disease, CKD and hypertension
• Cervical screening
• Childhood and adult immunisations
• Travel health and vaccination
• Wound care and leg ulcer management
• Phlebotomy and INR testing
• ECG and other routine clinical observations
• NHS Health Checks and cardiovascular risk assessment
• Health promotion, lifestyle and weight-management advice
• New patient health checks
• Contraception and HRT reviews
• Mental Health and Learning Disability annual reviews
• Ear irrigation, following appropriate training
• Assisting with minor surgery and clinical procedures
• Telephone and face-to-face clinical advice
• Participation in seasonal vaccination clinics
• Student supervision and teaching, where appropriately qualified

We are happy to support the development of additional skills where these would benefit both the nurse and the practice.

What we are looking for

We are looking for a registered nurse who is:

• NMC registered
• Able to work autonomously while recognising when to seek advice and support
• Confident in assessing patients and managing their own clinical workload
• Experienced in, or keen to develop skills in, chronic disease management
• A good communicator who is able to build positive relationships with patients and colleagues
• Accurate and confident using electronic clinical record systems
• Proactive, organised and able to use their own initiative
• A genuine team player who enjoys working collaboratively
• Committed to continuing professional development and delivering high standards of patient care

Previous Practice Nursing experience would be welcomed, but we would also be interested in hearing from nurses with relevant community or hospital experience who are looking to develop their career in general practice.

Additional qualifications in areas such as chronic disease management, cervical cytology, immunisations, travel health, diabetes, respiratory disease or wound care are desirable, but we will consider the overall skills and experience of each applicant.

Person Specification

Qualifications

Essential

• RGN 1st level
• NMC registered

Desirable

• Diploma / Degree in practice nursing
• Asthma, COPD and or Diabetes chronic disease management training

Additional

Essential

• Able to move between practice sites as required
• Undertake mandatory training annually
• Full driving licence, personal card and appropriate insurance

Desirable

• Cervical screening training/experience

Experience

Essential

• Team worker
• Able to work under pressure
• Understand and apply the principles of equality of opportunity and access to services
• Proactive and able to use own initiative
• Self motivated

Desirable

• Asthma, COPD and or Diabetes chronic disease management experience

Attitudes and behaviours

Essential

• Able to manage own workload within departmental priorities and protocols
• Excellent communication skills, record keeping and telephone manner
• Able to keep accurate electronic and manual records with appropriate audit trails

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Brunel Medical Practice

Address

St. Albans Road

Torquay

TQ1 3SL

United Kingdom

Employer's website

https://www.brunelmedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see the attached Job Description and Person Specification. If you have any questions, please contact Clare Collins on [email protected].

Person Specification

Qualifications

Essential

• GCSEs in English and Mathematics at grade C (5) and above (or equivalent)
• Dispensary qualification - NVQ level 2 in dispensing (NPA) or Buttercups dispensing assistant course
• Experience working in a dispensary, pharmacy, or healthcare environment.

Desirable

• Familiarity with GP clinical systems and pharmacy software (e.g. SystmOne).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Harrogate and District NHS Foundation Trust

Address

North House Surgery

North Street

Ripon

HG4 1HL

United Kingdom

Employer's website

https://www.hdft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For further information about this position please see the attached Job Description & Personal Specification

Person Specification

Qualifications

Essential

• Registered Nurse on the appropriate part of the NMC Register

Desirable

• Experience within general medicine
• Student assessor qualification

Experience

Essential

• Ability to work unsupervised at times
• Experience of team working
• Competent in IV Drug Administration

Desirable

• Experience of working in a nurse led unit
• Currently practicing cannulation and venepuncture in current role and can evidence
• Knowledge of treatments given on MDU

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Harrogate and District NHS Foundation Trust

Address

Harrogate District Hospital

Lancaster Park Road

Harrogate

HG2 7SX

United Kingdom

Employer's website

https://www.hdft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

BERRY LANE MEDICAL CENTRE

BERRY LANE

LONGRIDGE

PRESTON

PR3 3JJ

TEL: 01772 376777

JOB DESCRIPTION

JOB TITLE: MEDICAL RECEPTIONIST / CARE CO-ORDINATOR

REPORTS TO: PRACTICE DIRECTOR

HOURS OF WORK: 37 HOURS PER WEEK

Job Summary:

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

Job Responsibilities:

• Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice
• Deal with all general enquiries, explain procedures and make new and follow-up appointments.
• Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
• Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
• Enter requests for home visits into the visit book, ensuring careful recording of all relevant details in line with practice guidelines
• Action repeat prescription requests and ensure that they are ready for collection by the patient within specified timescales.
• Ensure that all associated paperwork is completed for all surgeries and clinics
• Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same.
• Enter patient information on to the computer as required.

• Patient notes and correspondence:

o Retrieve and re-file records as required, ensuring strict alphabetical order is adhered to

o Ensure correspondence, reports, results etc are scanned promptly and in the correct records, ensuring that all recent correspondence is available when patients are seen.

o Ensure records are kept in good repair with all necessary information on the outside cover clearly visible.

• Premises:

o Open up premises at the start of the day when first to arrive, de-activate alarm and make all necessary preparations to receive patients.

o When last to leave at the end of the day, ensure that the building is totally secured, internal lights are off and the alarm activated.

• Ensure that all new patients are registered onto the computer system promptly and accurately
• Undertake any other additional duties appropriate to the post as requested by the Partners or the Practice Manager.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

• Using personal security systems within the workplace according to practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Reporting potential risks identified.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly.
• Contribution to the Implementation of Services:

The post-holder will:

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate

Person Specification

Experience

Essential

• Experience of working directly with members of the public in a
• busy office environment
• Experience of answering telephone calls in a high volume
• environment
• Experience of working in an administrative office environment
• Experience of working as part of a team
• Experience of a Customer Care/Service role

Desirable

• Experience of working directly with members of the public in
• general practice or other NHS environment

Qualifications

Essential

• Good general secondary education
• Educated to GCSE level standard to include Maths and English

Desirable

• NVQ in customer care, administration and business or equivalent qualifications

Other

Essential

• Accurate and thorough approach
• Interested in learning new skills and taking on new challenges
• Confident personality
• Highly motivated

Skills and Knowledge

Essential

• Excellent keyboard and computer skills.
• Excellent communication skills.
• Excellent verbal communication skills and the ability to deal
• with people in person and on the telephone.
• Strong appreciation of customer service skills.
• Proven organisational ability.
• Ability to work with a wide variety of tasks and under pressure.

Desirable

• Experience of using a GP clinical computerised system.
• Experience of using Microsoft word and excel.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Berry Lane Medical Centre

Address

Berry Lane

Longridge

Preston

Lancashire

PR3 3JJ

United Kingdom

Employer's website

https://www.berrylanemedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Title: Healthcare Administrator to the Nursing Team

REPORTS TO: Healthcare Administration Manager/Deputy

HOURS: 37 hours per week

Job Summary

The purpose of the role is to:

Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way by telephone and on the helpdesk

Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of clerical support to clinical staff and other members of the Practice team

Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies

Duties and Responsibilities:

The duties and responsibilities to be undertaken by members of the Practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Healthcare Admin Manager, Deputy, Practice Manager, dependent on current and evolving Practice workload and staffing levels:

• Maintaining security in accordance with Practice protocols
• Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
• Processing and distributing incoming (and outgoing) mail
• Taking messages and passing on information
• Filing and retrieving paperwork
• Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures
• Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
• Clearing and re-stock consulting rooms as required
• Assist in preparation & setting up of the working environment & nursing clinical rooms for appropriate procedures & maintaining the organisation of them
• Set up clinic templates on to the IT system
• Co-ordinating the ordering & maintaining supplies used within the nursing team

• Providing clerical assistance to Practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
• Ordering, re-ordering and monitoring of stationery and other supplies
• Dealing with clinical waste in line with practice health and safety policy
• Keeping the reception areas, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
• Attending departmental meetings
• Other duties as required by the line manager

Underpinning Policies

Confidentiality:

Adhere to the General Data Protection Regulations (GDPR) May 2018.

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety policy, to include:

• Using personal security systems within the workplace according to practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Reporting potential risks identified

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk and contribute to the practice risk register as needed
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognize peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate

This job description may be subject to change from time to time to reflect the changing needs of the Practice, but it is a correct reflection of the type of duties that need to be undertaken.

Litchdon Mission Statement

Providing quality healthcare by valuing both patients and staff in a supportive and sustainable environment.

Litchdon Values

• Compassionate Care We treat staff, patients, carers, and relatives with kindness, respect, and dignity, fostering a culture of mutual empathy.
• Holistic wellbeing We prioritise the physical, mental, and emotional wellbeing of our staff which then enables them to deliver person centred care.
• Positive reliable teams We cultivate professional, approachable, and cohesive teams built on loyalty, trust, and mutual respect, enabling them to deliver safe and effective care to patients.

• Family focussed We support the work-life balance of our staff and recognise the importance of family for patients and colleagues alike.
• Innovation and Growth We embrace change, prioritise sustainability, and nurture professional development across the workforce to improve processes and patient care.
• Environmental Responsibility We are mindful and committed to be as eco-friendly as possible by ensuring we consider the impact of our practice on both the community and the planet.

Full Job Description is attached.