Job description

Job responsibilities

To take a lead role in the planning, development and delivery of the Dietetic service.

To accept clinical responsibility for a designated caseload of patients and to organise this effectively with regard to clinical priorities and use of time.

To assess the nutritional status and lifestyle of appropriately referred Inpatients within the Mental Health services and collaborate with the service users to establish realistic and achievable aims and objectives, plans and interventions.

To formulate individualised management and treatment plans to help promote optimal physical and mental health and nutritional status with regular supervision from Dietetic Manager. This will include providing advice on the appropriate timing of interventions such as food fortification, nutritional supplements and Enteral nutrition.

To monitor patients and alter treatment plans according to changes in physical or psychological conditions taking into account biochemical and anthropometric measurements, changes in medication and dietary compliance.

To provide highly effective dietary and medical information in a clear and straightforward manner, in conjunction with carers and interpreters when necessary (e.g. sign and language interpreters).

To communicate effectively with patients in an empathic and sensitive way.

To also communicate effectively with medical and nursing staff and other members of the multidisciplinary team through personal, written or telephone contact. This will include the provision of high quality written reports to GPs, Consultant Psychiatrists and other health care professionals regarding patient progress and Dietetic concerns.

To have an appreciation of the barriers to communication that can occur when working with clients within the mental health setting.

To participate in multidisciplinary team working and ensure that Dietetic intervention is evidence-based, timely and tailored to the individual patients needs.

To attend multidisciplinary meetings to discuss patients care and discharge planning.

To liaise with catering services on the provision and implementation of appropriate diets for inpatients.

To use motivational techniques to enable to comply with dietetic treatment plans when there are barriers to understanding or acceptance of the need for treatment.

To provide group education and training to patients, health care professionals and students on a regular basis.

To record and submit professional activity data in accordance with departmental and Trust standards.

To maintain accurate and up to date patient records that meet departmental, Trust and British Dietetic Association (BDA) standards.

Person Specification

Other requirements

Essential

• Car driver
• Aware of and meets professional code of conduct
• Empathy for individuals who have experienced mental health problems
• Ability to cope with behaviour which may be challenging at times

Desirable

• Member of the BDA

Skills and abilities

Essential

• Excellent communication and interpersonal skills
• Good presentation and teaching skills
• Experience of evaluation of practice / managing a project
• Demonstrates ability to reflect on practice with peers or mentor

Desirable

• Able to demonstrate leadership qualities

Experience and knowledge

Essential

• Experience / interest in working in mental health setting
• Clinical experience in Malnutrition, Diabetes, Weight Management
• Comprehensive, in depth knowledge and understanding of clinical nutrition and dietetics and a wide range of clinical conditions

Desirable

• Experience of providing clinical supervision

Education and qualifications

Essential

• BSc degree in nutrition and dietetics or post graduate diploma in dietetics
• HCPC registration

Desirable

• Teaching qualification
• Motivational interviewing qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Callington Road Hospital

Marmalade Lane, Brislington

Bristol

BS4 5BJ

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

The post will have access to administrative and secretarial support reflecting the current established provision for the 10 PA consultant post within the Community Learning Disability Team. This support is available across the consultant workload on a flexible basis to support clinical activity. The post holder will be based with the Community Learning Disability Team at Colliers Court, Cinderford.

You will provide senior medical advice, support, consultancy and clinical leadership to the Forest of Dean Community Learning Disability Team.

The service specification and operational policy for this team are available upon request and important features are summarised below.

The population of the locality is 110 000, served by 1 WTE Consultant Psychiatrist in LD. The team caseload is around 250 , with a consultant caseload of around 140, for which the consultant is the only clinician involved of around 50 and with an average of 25-30 new referrals per year.

The expectation is that the Consultant will offer training to both Core Trainees and to Specialty Trainees. Core Trainees rotate through Learning Disability service, and one Core Trainee can be attached to the Forest of Dean Team every 6 months. All consultants are expected to offer training opportunities to the trainees.

The Trust is required to work in line with the Governments UK Visa and Immigration Rules and Regulations. For more information about sponsorship for certain roles, please visit - https://www.gov.uk/browse/visas-immigration/work-visas

Person Specification

Experience

Essential

• Higher specialist training in Learning Disability Psychiatry

Desirable

• Experience of complex cases at ST6 level
• Knowledge of epilepsy management and physical health complexities related to PWLD

Knowledge and Skills

Essential

• Understanding of wider NHS context
• Effective leadership and working knowledge of multidisciplinary team working

Desirable

• Management, audit and research skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

Colliers Court

Latimer Road Little Dean Hill

Forest of Dean

GL14 2QA

United Kingdom

Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)

Job description

Job responsibilities

You could be involved in most aspects of patient care including:

• obtaining blood samples
• electrocardiograms(ECGs)
• minor and complex wound management including leg ulcers
• travel health advice and vaccinations
• child immunisations and advice
• family planning & womens health including cervical smears
• mens health screening
• sexual health services
• smoking cessation
• screening and helping patients to manage long term conditions
• COVID and Flu vaccinations, Shingles, Pertussis and Pneumonia vaccines

General practice nurses may also have direct supervision of healthcare assistants at the practice.

You must be a qualified and registered adult, child, mental health or learning disability nurse to work in general practice. Youll also either need to undertake further training and education or be willing to after being appointed.

Youll need to be highly organised, flexible and able to prioritise effectively will be vital.You'll also be highly observant, able to assess patients and take responsibility for determining the best course of action.As with all nursing roles, communication skills,problem solving and good judgement are crucial.

Person Specification

Qualifications

Essential

• You must be a qualified and registered adult, child, mental health or learning disability nurse to work in general practice.
• You'll also either need to undertake further training and education or be willing to after being appointed.
• As a band 6 Nurse, you will be required to have undertaken further specialist training in Diabetes Management, Asthma, COPD, Cardiovascular or be working towards achieving all of these advanced qualifications

Experience

Essential

• Several Years experience of working in a GP practice as a Practice Nurse
• Experience of dealing with vulnerable patients

Other

Essential

• Ability to provide quality care
• Good interpersonal and communication skills

Desirable

• Basic IT skills
• Awareness of blood-borne viruses

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Aire Valley Surgery

Address

Yeadon Health Centre

17 South View Road

Yeadon

Yeadon

LS19 7PS

United Kingdom

Employer's website

https://www.airevalleysurgery.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Do you have experience in either an administrative role or a customer service role? Join Cefn Carnau Hospital as a Support Services Manager and play a vital role in ensuring the effective day-to-day delivery of administrative and support services across the site.

In this varied and rewarding role, you will oversee the provision of a high-quality, efficient and reliable administration service, supporting the smooth operation of the hospital and ensuring colleagues, service users and external stakeholders receive a professional and responsive service. You will lead the Administration Team, maintain effective office systems and provide operational support across a wide range of functions including governance, training compliance, facilities management and fleet administration.

Working closely with clinical and operational teams, you will coordinate administrative processes, manage correspondence, prepare reports and minutes, support governance activities and ensure records are maintained accurately and confidentially. You will also oversee purchasing processes, raising purchase orders, liaising with suppliers and ensuring invoices are processed efficiently in line with organisational procedures.

A key part of the role involves supporting compliance and operational effectiveness across the hospital. You will coordinate staff training requirements, maintain accurate training records and work with managers to ensure mandatory learning remains up to date. You will also oversee Planned Preventative Maintenance (PPM) administration, ensuring servicing schedules, contractor visits, certification and compliance records are maintained effectively.

In addition, you will support the management of the site's vehicles and driver records, ensuring vehicle servicing, MOTs and compliance checks are completed on time. Where required, you will also provide support with financial administration, including patient funds processes, petty cash management and associated record keeping.

What you will need to be successful:

• 4 GCSEs, grade C or above, or equivalent (including English and Maths)
• Word Processing Qualification (desirable)

• Business Administration NVQ or equivalent (desirable)

What You’ll Get

At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:

• Annual base salary of £38,000
• The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.
• Career development and training to help you achieve your professional goals
• Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
• Wellbeing support and activities to help you maintain a healthy work-life balance
• Access to Blue Light Card, which provides a range of exclusive offers and discounts
• Life Assurance, for added peace of mind
• Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
• 24/7 GP service and second medical opinion, to ensure you are the best you can be
• Enhanced Maternity Package, so you can truly enjoy this special time
• Pension contribution, to help secure your future
• Freemeals and onsite/local free parking

About us:

Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure

Person Specification

Qualifications

Essential

• 4 GCSEs, grade C or above, or equivalent (including English and Maths) Word Processing Qualification (desirable) Business Administration NVQ or equivalent (desirable)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Elysium Healthcare

Address

Elysium Healthcare

Thornhill

CF83 1LX

United Kingdom

Employer's website

https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Location: Cheshire & Merseyside

This is a mobile role covering clinic locations across Cheshire and Merseyside. While your primary clinic locations will be within the region, occasional travel to other clinic sites may be required to support service delivery.

Department: Dermatology or Gynaecology

Requirements:

• Must have a full UK driving licence and access to your own vehicle
• Strong attention to detail, particularly when capturing and handling patient data
• Confident using IT systems and digital platforms
• Previous healthcare or administrative experience is desirable but not essential
• A passion for delivering high-quality patient care and taking pride in your work
• Excellent communication and interpersonal skills
• Ability to work flexibly across multiple clinic locations

You will be enrolled on our comprehensive training programme from day one, which will equip you with the knowledge and technical skills required for the role.

The Role Details:

• Contract Type: Full-Time, Fixed-Term Contract until March 2027
• Hours: 40 hours per week (including travel time)
• Working Pattern: Monday to Sunday
• Salary: £27,144 per annum pro rata

Person Specification

Knowledge and skills

Essential

• Ability to provide quality care
• Good interpersonal and communication skills

Desirable

• Basic IT skills

Qualifications

Essential

• GCSE grade A to C in English and Maths
• Qualified to NVQ level 2 in Health and Social Care

Desirable

• Qualified to NVQ level 3
• Qualified in Phlebotomy

Experience

Essential

• Experience of dealing with vulnerable patients

Desirable

• Experience of working in primary care
• Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HealthHarmonie

Address

Forest Street

Cheshire

CH1 1AB

United Kingdom

Employer's website

https://www.healthharmonie.com/ (Opens in a new tab)

Job description

Job responsibilities

Pharmacy Technician - Job Description

Responsible to: This role is directly employed by the North West Leicestershire GP Federation and the post holder will work for the North West Leicestershire PCN.

Job Summary

The post holder is a Pharmacy Technician, who acts within their professional boundaries, supporting and working alongside a team of pharmacists and technicians in General Practice. In this role they will be supported by a Senior Pharmacy Technician who will develop, manage and mentor them.

The post holder will work as part of a multi-disciplinary team in a patient facing role. The purpose of the role is to lead improvements to maximise safe, cost-effective best practice in prescribing to improve the quality of patient care. You will help patients to get the best from their medicines by switching medications to agreed and approved protocols, improving repeat prescribing processes in general practices, including promotion of repeat dispensing and online ordering, minimising clinical risk and aiming to reduce wasted medicines.

The post holder will provide support to general practice staff with regards to prescription and medication queries. They will carry out medicines switches in GP practices in line with practice and ICB agreed specific protocols, reviewing and amending patient records and informing patients.

They will help support the repeat prescriptions system, promoting electronic repeat dispensing and online ordering. They will carry out housekeeping whilst in patient records e.g., dose optimisation and medicines synchronisation.

The post holder will be the first port of call to answer and deal with any medicines related queries from administration and reception staff, as well as any dispensary staff. The aim of this is to improve the quality of care for our patients and operational efficiencies within the PCN, so requires motivation and passion to deliver excellent service within General Practice.

Please see attached for full job description.

Person Specification

Experience

Essential

• Understanding of prescribing and medicines management issues.
• Good clinical pharmaceutical knowledge including terminology.
• An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies to improve.
• Good interpersonal, influencing and negotiating skills.
• Good communication skills, verbal and written, with ability to adjust communication style and content to suit the audience.
• Able to work under pressure and meet deadlines.
• Ability to work in a busy environment and prioritise tasks effectively whilst also supporting others.
• Ability to accept guidance and constructive criticism.
• Works effectively independently and as part of a team.
• Demonstrates attention to detail, able to work accurately, identify errors quickly and easily.

Desirable

• Relevant theoretical and practical knowledge of Primary Care Networks, General Practice and evidence-based medicine.
• Awareness of systems to support the management of patients in a primary care setting, delivering pharmaceutical input and support the context of pathways of care.
• Awareness of GP budgets and funding systems.
• Knowledge and understanding of pharmacy law and ethics and current legislation.
• Able to analyse and interpret prescribing data.

Qualifications

Essential

• Registration with General Pharmaceutical Council as a Pharmacy Technician
• BTEC/NVQ3 Pharmacy Services (or equivalent)
• Evidence of commitment to continuing professional development.
• Experience working as a qualified, registered pharmacy technician.

Desirable

• Experience of working within primary care.
• Completion of PCPEP or equivalent

Other

Essential

• Demonstrates ability to self-motivate and use own initiative to achieve goals.
• Adaptable and flexible
• Able to maintain confidentiality
• Willing and able to travel throughout the twelve practices within the PCN, as required (therefore, require a UK driving Licence and access to a vehicle)
• In date DBS check
• Good computer literacy
• Safeguarding Training
• Knowledge of GP systems (e.g. EMIS Web and Systm1)
• Immunisation status
• Basic life support

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North West Leicestershire GP Federation

Address

Castle Donington Surgery

53 Borough Street

Castle Donington

DE74 2LB

United Kingdom

Employer's website

http://www.nwleicestershiregpfed.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.

At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.

CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.

An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [email protected] or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application. We hope to welcome you to Team CWP very soon!

Person Specification

Qualifications

Essential

• Good general education
• Able to demonstrate a good command of English language, verbal and written.
• Knowledge of Office Administration/Custo mer service acquired through training or experience to NVQ level 3 or equivalent

Knowledge and Expertise

Essential

• Knowledge of Health and Social Care administration and processes.
• Knowledge of Microsoft office applications, internet and email

Desirable

• Knowledge/familiarity with medical terminology

Experience

Essential

• Able to work well in a team.
• Experience of working in an Office Environment.
• Experience/knowledge of issues of working with confidential information
• Experience of working with healthcare professionals/previous experience in the NHS.

Desirable

• Working in a busy and demanding environment.

Trust values

Essential

• Demonstrate alignment with Trust Values (6 C's: Commitment, Communication, Care, Courage, Compassion, Competency)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cheshire and Wirral Partnership NHS Foundation Trust

Address

Bowmere Hospital

Liverpool Road

Chester

CH2 1BQ

United Kingdom

Employer's website

https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

The Neurosciences department has a strong history of Clinical Leadership, and we will encourage new colleagues to develop their Leadership and Management skills with education programs and mentorship.

The post-holder will be supported in undertaking relevant audits in the specialty area.

The post-holder will be expected to undertake CPD activities which will be supported through the agreed job plan. Active participation in appraisal and revalidation will take place on an annual cycle and access to mentoring is available through the Kent Clinician Development Programme.

Appropriate secretarial support will be provided as well as office space and IT equipment.

Person Specification

Qualifications & Training

Essential

• Professional Qualifications
• Full GMC Registration
• CCST Specialist Registration in Rehabilitation Medicine or will obtain within 6 months of interview date

Desirable

• Higher Degree (MD /PhD or equivalent)
• Experience in delivering a Spasticity service

Skills and Experience

Essential

• Experience in inpatient and outpatient neurological clinical care
• The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post

Clinical governance

Essential

• Participation in Audits, Morbidity & Mortality, Structured Judgement Reviews
• Learning from Incidents/Complaints

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Kent Hospitals University NHS Foundation Trust

Address

Kent & Canterbury hospital

Ethelbert road

Canterbury

CT13NG

United Kingdom

Employer's website

https://www.ekhuft.nhs.uk/patients-and-visitors/ (Opens in a new tab)

Job description

Job responsibilities

Please review the Supporting Documents section to access the full Job Description and Person Specification. If you have further queries please do not hesitate to contact the line manager using the contact details at the top the page.

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

*Please note that the set Interview Date has been added as guidance and may be subject to change. *

Person Specification

Qualifications and training

Essential

• Medical degree
• FRCA or equivalent
• Full GMC registration
• CCT/CESR Specialist Registration or will obtain within 6 months of interview date
• Minimum of English Level 2 (GCSE grade C or equivalent), ILETS, or graduate of a UK Medical School

Desirable

• Post graduate qualification - clinical/education
• Fellowship in airway/regional anaesthesia/Paediatric anaesthesia
• FFICM
• EDIC

Skills and experience

Essential

• Wide knowledge and experience of caring for critically ill adults
• Wide experience of anaesthesia
• Previous NHS experience
• Experience of teaching
• Audit participation
• ITU patient management experience
• Complex vascular anaesthesia experience

Desirable

• Critical care and/or anaesthesia publications or presentations

Clinical governance

Essential

• Experience of morbidity and mortality review
• Evidence of audit of own practice

Desirable

• Structured Judgment Review training
• Leadership management course

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Kent Hospitals University NHS Foundation Trust

Address

Kent & Canterbury Hospital

Ethelbert Road

Canterbury

CT1 3NG

United Kingdom

Employer's website

https://www.ekhuft.nhs.uk/patients-and-visitors/ (Opens in a new tab)

Job description

Job responsibilities

Please review the Supporting Documents section to access the full Job Description and Person Specification. If you have further queries please dont hesitate to contact the line manager using the contact details at the top the page.

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

Please note that the interview date has been set as guidance and my be subject to change.

Person Specification

Qualifications and training

Essential

• Full GMC Registration
• CCT Specialist Registration or CESR (or will obtain within 6 months of interview date) in intensive care medicine and anaesthetics
• Minimum of English Level 2 (GCSE grade C or equivalent), ILETS, or graduate of a UK Medical School

Desirable

• FFICM
• EDIC
• Formal teaching or instructing qualification
• Good clinical practice training

Clinical governance

Essential

• Experience of morbidity and mortality review
• Evidence of audit of own practice

Desirable

• Structured Judgment Review training

Skills and experience

Essential

• Wide knowledge and experience of caring for critically ill adults
• Wide experience of anaesthesia
• Experience of teaching
• Audit participation

Desirable

• Critical care and/or anaesthesia publications or presentations
• Previous NHS experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Kent Hospitals University NHS Foundation Trust

Address

Kent & Canterbury Hospital

Canterbury

CT1 3NG

United Kingdom

Employer's website

https://www.ekhuft.nhs.uk/patients-and-visitors/ (Opens in a new tab)

Job description

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

UCLH, in partnership with University College London, has been designated one of the countrys five comprehensive biomedical research centres and there is an on-site early phase cancer clinical trials unit.

The UCLH Macmillan Cancer Centre opened in April 2012 and encompasses our busy outpatient clinics and daycare treatment facilities as well as our growing ambulatory chemotherapy practice.

The pharmacy cancer team is well integrated into the cancer directorate and provides a high-quality and progressive pharmacy service to cancer patients. Chemotherapy production services are delivered from a state of the art unit.

This is an exciting opportunity for a pharmacy technician to join our Cancer Pharmacy team. We are an integral part of the multidisciplinary team, and the technical service is fundamental to supporting the flow to ensure timely medicines reconciliation and patient discharges, whilst delivering a high-quality service.

For further information or to arrange an informal visit please contact Danielle Burgess ([email protected]) or 07483 682332

Come and be a part of the best NHS trust in England to work for, according to our staff*

* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.

UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Person Specification

Knowledge & Qualifications

Essential

• Registered with the General Pharmaceutical Council
• NVQ Pharmacy Services Level 3 plus an accredited underpinning knowledge (BTEC in Pharmaceutical Science or equivalent) or equivalent
• Accredited to perform final accuracy check on clinically screened prescriptions or with suitable experience to work towards
• Accredited medicines management qualification or willing to work towards

Experience

Essential

• Significant hospital pharmacy practice experience
• London Pharmacy Education and Training - Technician Self Development Programme - Stage 2 or working towards or equivalent
• Previous evaluated experience of supervising staff and workload on a day-to-day basis
• Medicines Management experience at ward level
• Previous evaluated experience of participation in audit

Desirable

• Previous evaluated experience of recruitment and selection of staff
• Demonstrated experience of ability to appraise staff and set performance objectives

Skills & Abilities

Essential

• Demonstrated ability to work to set procedures
• Demonstrated ability to train and assess others
• Demonstrated ability to solve more complex problems as indicated in the job description
• Demonstrated ability to work under pressure accurately and maintain high standards
• Demonstrated ability to motivate self and others
• Demonstrated ability to organise project work
• Demonstrated ability to communicate more complex information effectively using clear written and spoken English and overcome barriers to understanding
• Demonstrated ability to clearly and accurately complete complex routine and non-routine documentation
• Demonstrated complex pharmacy computer and IT skills including: Email, word processing, spreadsheets, accurate data entry
• Demonstrated ability to write SOPs

Desirable

• Demonstrated ability to plan, deliver, organise and review competency-based training assessment
• Demonstrated ability to organise an audit

Personal Qualities

Essential

• Willingness to learn
• Commitment to training
• Good oral and written communication skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University College London Hospitals NHS Foundation Trust

Address

University College London Hospitals

235 Euston Road

London

NW1 2BU

United Kingdom

Employer's website

https://www.uclh.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

JOB DESCRIPTION

JOB TITLE: RECEPTIONIST

REPORTS TO: DEPUTY PRACTICE MANAGER

HOURS: 20 hours per week

Job Summary:

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

Job Responsibilities:

• Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice
• Deal with all general enquiries, explain procedures and make new and follow-up appointments.
• Using your own judgement and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.
• Explain Practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
• Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
• Enter requests for home visits into the clinical system, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor.
• Action repeat prescription requests either on the computer via workflow or manually.
• Advise patients of relevant charges for private (non General Medical Services) services, accept over the counter payment and issue receipts for same.
• Enter patient information on to the computer as required.
• Patient notes and correspondence:
• Ensure that clinical system practice notes are dealt with promptly and all actions taken are recorded appropriately.

• Action e-consults received via the practice gatekeeper account and ensure they are work-flowed to the correct team.

• Ensure correspondence, reports, results discharge letters etc are work flowed promptly using EMIS WEB or DOCMAN 10 and sent to the correct team.

• Make and serve refreshments as per office rota, ensure the kitchen is kept clean and tidy and air and tidy the waiting room in turn with other staff.
• Ensure that all new patients are registered onto the computer system promptly and accurately
• Undertake any other additional duties appropriate to the post as requested by the Partners or the Practice Manager.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include:

• Using personal security systems within the workplace according to Practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Actively reporting of health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
• Undertaking periodic infection control training (minimum annually)
• Reporting potential risks identified

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

• Apply Practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate

Person Specification

Qualifications

Essential

• GCSE Grade A - C in English and Maths

Experience

Essential

• Experience of working in an administration/ reception role.

Desirable

• Experience of working in a GP or healthcare setting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Greasby Group Practice

Address

Greasby Road

Greasby

Wirral

CH49 3AT

United Kingdom

Employer's website

http://www.greasbygrouppractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.

At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.

CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.

An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [email protected] or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application. We hope to welcome you to Team CWP very soon!

Person Specification

Qualifications

Essential

• Vocational Masters Degree in Pharmacy (4 Years Course) or Equivalent
• Completed and passed Pre-Registration training and professional exam
• General Pharmaceutical Council Registered Practising Pharmacist Member
• Post-graduate Certificate or Diploma in Clinical Pharmacy or equivalent experiential learning.
• Evidence of continued professional development

Desirable

• Independent and/or Supplementary Prescriber
• Member of the College of Mental Health Pharmacy

Knowledge and Expertise

Essential

• 4 year experience as a Qualified Pharmacist.
• Expert knowledge and practical clinical skills, within area of own expertise
• Mental Health Knowledge

Desirable

• Mental Health experience and good knowledge of Mental Health services

Experience

Essential

• Good leadership and supervisory skills
• Able to effect and manage change
• Understanding of and ability to implement trust priorities
• High level of computer literacy
• Hospital Pharmacy experience or experience of working collaboratively in a multidisciplinary setting
• Research or Audit experience

Desirable

• Experience in management of others
• Project Management experience

Trust Values

Essential

• Demonstrate alignment with Trust Values (6 C's: Commitment, Communication, Care, Courage, Compassion, Competency)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cheshire and Wirral Partnership NHS Foundation Trust

Address

Bowmere Hospital

Liverpool Road

Chester

CH2 1BQ

United Kingdom

Employer's website

https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

We would welcome any informal conversations about these roles. Please do contact us for more information.

For further details regarding the role, please see attached job description and person specification.

Person Specification

Qualifications

Essential

• Registered Mental Health or Learning Disability Nurse, Occupational Therapist OR Social Worker with the relevant professional registration

Desirable

• Recognised Leadership/Management training

Experience

Essential

• Experience in the delivery of clinical interventions

Desirable

• Experience working in the specific area

Knowledge

Essential

• The ability to use clinical assessment tools and outcome measures effectively and collaboratively

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

GBlock

Hospital Road

Bury St Edmunds

IP33 3PX

United Kingdom

Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

Job description

Job responsibilities

Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.

At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.

CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.

An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [email protected] or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application. We hope to welcome you to Team CWP very soon!

Person Specification

Qualifications

Essential

• Vocational Masters Degree in Pharmacy (4 Years Course) or Equivalent
• Completed and passed Pre-Registration training and professional exam
• General Pharmaceutical Council Registered Practising Pharmacist Member
• Post-graduate Certificate or Diploma in Clinical Pharmacy or equivalent experiential learning.
• Evidence of continued professional development

Desirable

• Independent and/or Supplementary Prescriber
• Member of the College of Mental Health Pharmacy

Knowledge and Expertise

Essential

• 4 year experience as a Qualified Pharmacist.
• Expert knowledge and practical clinical skills, within area of own expertise
• Mental Health Knowledge

Desirable

• Mental Health experience and good knowledge of Mental Health services

Experience

Essential

• Good leadership and supervisory skills
• Able to effect and manage change
• Understanding of and ability to implement trust priorities
• High level of computer literacy
• Hospital Pharmacy experience or experience of working collaboratively in a multidisciplinary setting
• Research or Audit experience

Desirable

• Experience in management of others
• Project Management experience

Trust Values

Essential

• Demonstrate alignment with Trust Values (6 C's: Commitment, Communication, Care, Courage, Compassion, Competency)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cheshire and Wirral Partnership NHS Foundation Trust

Address

Bowmere Hospital

Liverpool Road

Chester

CH2 1BQ

United Kingdom

Employer's website

https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Responsibilities:

• Patient Care: Deliver comprehensive medical care to patients, including consultation, diagnosis, treatment, and follow-up. Assess, diagnose, and treat a wide range of conditions, initiate referrals to specialist services as necessary.
• Chronic Disease Management: Oversee the management of complex chronic diseases using patient-centred, structured approaches. Utilise the latest clinical guidelines to ensure effective management of complex conditions.
• Acute Medical Care: Provide urgent care for acute medical conditions and make decisions regarding the need for emergency hospital admission.
• Preventative Medicine: Implement strategies aimed at disease prevention and health promotion within the practice population.
• Home visiting: undertaking home visits including triage of visits as and when required.

Administrative Tasks:

• Record Keeping: Maintain accurate and detailed medical records for all patients, ensuring confidentiality and adherence to GDPR and other relevant legislation.
• Quality Improvement: Participate in quality improvement programs that include audits, patient surveys, and reviews of services to enhance clinical outcomes.
• Meeting Participation: Engage in regular multidisciplinary team meetings to collaborate on patient care, practice development, and clinical governance.

Educational Activities:

• Training & Supervision: Provide guidance, teaching, and supervision to junior doctors, medical students, and practice staff to promote continuous professional development within the practice.
• Continued Professional Development: Maintain and enhance medical skills and knowledge through ongoing CPD and training.

Communication:

• Patient Communication: Employ excellent communication skills to explain diagnoses, management plans, and therapeutic procedures to patients.
• Collaborative Healthcare Delivery: Work closely with healthcare professionals within the practice and the wider medical community to provide seamless and integrated care for patients.

Leadership and Management:

• Team Involvement: Contribute to the practice's management by offering insights and expertise in the development of practice policies and protocols.
• Service Development: Assist in the development and implementation of new services within the practice to improve patient care and clinical efficiency.

Miscellaneous:

• The Practice recognises that the role of a General Practitioner is wide and varied is evolving in nature. Therefore, this job description is not intended to be exhaustive and there will be other tasks and duties that the post holder will be expected to perform within what is ordinarily expected of this role.

Person Specification

Personal Qualities

Essential

• Excellent communication and interpersonal skills, capable of effectively explaining complex information to patients and collaborating with colleagues.

Desirable

• Strong organisational and time-management skills.
• A proactive approach to problem-solving and decision-making.
• Commitment to ongoing professional development and learning.

Specialist Knowledge

Desirable

• Additional qualifications in specific areas of interest such as diabetes care, dermatology, or women's health, which enhance the practice's service offerings.

IT Proficiency

Essential

• Competence in using SystmOne, essential for patient record management and data analysis.

Clinical Competence

Essential

• Proficiency in all areas of general practice, including patient consultation, diagnosis, treatment, and follow-up care.
• Expertise in managing both acute and chronic conditions, with a comprehensive approach to patient care.

Qualifications

Essential

• Full registration with the General Medical Council (GMC).
• Completion of a full course of training in general practice (CCT) or equivalent recognised by the GMC.

Regulatory Compliance

Essential

• Knowledge of current NHS practices, guidelines, and legal regulations affecting general practice.

Experience

Desirable

• Experience in a primary care environment within the NHS, showing a track record of effective patient care and teamwork.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Fuller and Forbes Partnership

Address

Ernesettle Medical Centre

21 Ernesettle Green

Plymouth

PL5 2ST

United Kingdom

Employer's website

http://bramleyonline.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB DESCRIPTION

JOB TITLE: Medical Receptionist

MAIN PURPOSE OF POST: To provide a point of contact for patients and act as a focal point of communication between patients, doctors and other medical staff.

RESPONSIBLE TO: Practice Management

ACCOUNTABLE TO: All Partners at the Practice

HOURS OF WORK: 30 hours per week to be worked over 5 days. Monday - Friday and times earliest 7.30am to 1.30pm (week 1) and (week 2) lates 1.00pm to 7.00pm.

REMUNERATION: £12.71ph

CONTRACT LENGTH: Permanent

LOCATION: Lister Medical Centre, Abercrombie Way, Harlow, Essex CM18 6YJ

JOB PURPOSE

The post holder will work as part of the Health Centre Team. To provide a point of contact for patients and act as a focal point of communication between patients, doctors and other medical staff.

DUTIES AND RESPONSIBILITIES OF THE POST

Reception Duties:

• Utilise number system to ensure efficiency of appointment system and monitor flow of patients into consulting and treatment rooms.
• Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, ensure registration procedures are completed on to computer.
• Advise patients of relevant charges for private services, accept payment and issue receipts for same.

• Respond to all queries and requests for assistance from patients and other visitors.
• Enter requests for home visits onto visit screen including all relevant information and where necessary refer to the Duty Doctor.
• In conjunction with the Repeat Prescriptions Clerk ensure that requests for prescriptions are actioned where possible within two working days.
• Action requests for ambulance transportation and enter details in appropriate book.
• Ensure reception and waiting areas are kept neat and tidy.

• Make tea and coffee for Partners as and when required.
• Ensure visitors sign the Visitors Book upon arrival and departure
• An ability to use own judgement, resourcefulness, common sense and local knowledge, to respond to patients enquiries and requests.
• Assist the Sifting GP with Admin Support for total Triage

Management of Appointment Systems:

• Ensure total familiarity with all appointment systems in effect including regular and incidental variations.
• Book appointments and recalls ensuring sufficient information is recorded to retrieve medical record.

• Monitor effectiveness of the system and report any problems or variations required.

Preparation of Consulting Rooms:

• Ensure that the consulting rooms are prepared in readiness for each consulting session, checking the full range of forms and requirements and re-stocking as required (Allocated clinician)
• Ensure that the consulting rooms are checked at the end of each consulting session and left tidy and secure.

Operation of Telephone System:

• Receive and make calls as required. Divert calls and take messages as appropriate.
• Excellent communication skills.

Start and End of Day Procedures:

• Open premises at the start of day, set alarm to day function and make all necessary preparation to receive patients. Empty refrigerator of any specimens and put ready for collection by local hospital courier this procedure to be carried out at 8.30am and 1.00pm.
• Secure premises at end of day, ensure the building is totally secured, internal lights off (where appropriate) and alarm activated. Put any specimens into the refrigerator ready for the morning.

TRAINING AND PROFESSIONAL DEVELOPMENT

• Maintain continued education by attendance at courses and study days as deemed useful or necessary for personal development and comply with mandatory and statutory training requirements
• To participate in the practice performance review and appraisal process
• To take appropriate action in relation to any feedback around care / performance in relation to improving practice / developmental needs.
• Take responsibility for own learning and identify development opportunities
• Ability to self-motivate, organise and prioritise workloads
• Apply practice policies, standards and guidance.

QUALITY

• The post holder will contribute to maintaining / improving patient care as appropriate
• The post holder will contribute to audit as requested by the Partners of the Health Care Centre
• Work effectively with other agencies to support effective patient care
• Manage workload, resources and own time effectively in order to support effective and high-quality patient care.
• On identification of any patient / non patient related incident escalate appropriately and complete relevant reporting tool.

Health & safety

The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):

Using personal security systems within the workplace according to practice guidelines

Awareness of standards of infection control and

Responsible for the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements

Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate

Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile way, safe and free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management

Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

The above duties and responsibilities are intended to represent current priorities and are not meant to be an exhaustive list. The post holder may from time to time be asked to undertake other duties and responsibilities. Any changes to this job description that take account of changing service needs will be made in discussion with the post holder.