Job summary

Working as part of our handyperson team, you will deliver kind and friendly person-centred services to diverse communities across east London and Essex. You will work with people referred by our community partners, our hospital discharge teams, and wider AUKEL colleagues to help older people remain safe in their homes.

Carry out home energy checks and support by fitting simple energy-efficiency measures in their homes. These include putting up curtain poles and thermal curtains, installing radiator reflector panels, draught-proofing, fitting LED light bulbs and distributing timer switches etc.

Carry out home repairs and maintenance work for older people and/or their carers across East London.

Main duties of the job

• Fitting installations to instructions from Social Workers and or Occupational Therapists e.g.,

• key safes

• fitting grab rails

• banister rails

• raised toilet seats

• telephone extensions

• fixing commodes to the floor

• fixing down loose floor covering

• Installation of security devices and smoke alarms.

• Relocation of furniture set-up of micro-environments to aid hospital discharge.

• Draft proofing

• Delivery of equipment as required e.g. emergency heaters, walking frames etc.

• Carry out home safety checks advising on crime safety devices and adaptations and fitting as required.

• Ensure that the service users home is left clean and tidy on completion of the work and be responsible for the safe and proper removal of waste and debris.

• Carpentry, minor plumbing, minor electrical work

• Working closely with and supporting AUKEL volunteers.

About us

At Age UK East London we are committed toEquity, Diversity and Inclusion (EDI), we recognise it as central both to our service delivery and to 'our people'. We want to build a diverse and inclusive team where everyone feels that they belong. We are aiming for a staff team that,at every level,reflects the profile of our local community and for this reason particularly welcome applications from people who live in East London, disabled people and people from the Global Majority.

Job summary

Lead the day-to-day operations of the Handyperson Team and be the first point of contact for staff and respond to urgent issues.

Ensure all policies and procedures are duly followed and all Handypersons and clients are safe.

Work in collaboration with the Hospital to Home teams to ensure smooth delivery of the services, and the Job Booker to improve efficiencies and reduce staff downtime.

Manage the Energy Dr services provided in Havering which we deliver in partnership with Age UK Redbridge, Barking and Havering, overseeing the rota and ordering equipment.

You will also support the Head of Hospital and Home in the development of a paid-for handyperson which is currently in planning.

Main duties of the job

• Manage the Handyperson team on a day-to-day basis and be the first point of call for issues as they arise.

• Develop your staff team which includes: chairing team meetings, providing supervision, appraisals, planning of continued professional development opportunities and reviewing training needs.

• Support the team to deliver service required by the hospital teams safely such as the creation of microenvironments or moving of furniture etc.

• Ensure the team are taking care of cleaning of tools and equipment and checking they are in good working order meeting health & safety requirements.

• Take responsibility for fleet vehicles reporting any concerns to the Operations Manager and Head of Service. E.g. Daily & weekly checks and the purchase of enhancements and minor repairs.

• Provide on the job opportunities for volunteers, apprentices, return to work placements to undertake basic handyperson skills.

• Responsibility for stock checks.

• Proactively looking for efficiency opportunities and working with the team to test and trial new ways of working.

• Work with the communications team and Head

• At times, carry out repairs and maintenance work for AUKEL offices and outreach centre.

About us

Vision

We want East London to be a place where people age well, and where older people live happy, healthy and fulfilled lives.

Our Mission

We will provide accessible, consistent, flexible, and kind services for older people that are targeted at the people who need us the most.

Our Values

• Kind, We treat people with kindness, patience, generosity and care.

• Accountable, We are reliable and trustworthy and do what we say we are going to do.

• Collaborative, We work as equal partners with beneficiaries, and we work in partnership with other agencies to best meet the needs of older people.

• Flexible, We adapt according to the needs of our clients and community; we recognise the barriers many older people face and do our best to fit our services around them.

• Inclusive, All older people feel that AUKEL is for them.We deliberately work to make our services inclusive and take positive action to remove barriers for people least likely to trust us.