Job summary

We are excited to offer an opportunity to join Alma Medical Centre as a Care Coordinator, a vital role within our friendly and supportive general practice in Southampton. This position is ideal for someone who is organised, approachable, and passionate about making a real difference to patient care.

As a Care Coordinator, you will be at the centre of our team, helping to ensure patients receive timely, well-organised, and seamless care. You will support patients in navigating services and work closely with clinicians and colleagues to improve communication and continuity of care.

This is a rewarding role where no two days are the same. You will play an important part in enhancing patient experience while building valuable skills within the NHS. We offer a positive working environment, ongoing support, and opportunities to develop your career in healthcare.

If you are motivated, compassionate, and enjoy working in a team-focused setting, this is a fantastic opportunity to join a practice that values its people and is committed to delivering high-quality care to its community.

Main duties of the job

Main Duties of the Role

As a Care Coordinator, you will play a key role in supporting the smooth day-to-day running of patient care within the practice. You will act as a central point of contact, helping patients navigate services and ensuring information flows effectively between patients, clinicians, and external healthcare providers.

You will be responsible for organising and tracking patient journeys, ensuring appointments, referrals, and follow-ups are managed in a timely and efficient manner. The role involves regular communication with patients and professionals, requiring clear, professional, and compassionate interaction at all times.

You will also support the wider administrative function of the practice by maintaining accurate records, managing documentation, and contributing to well-organised and structured workflows. Attention to detail and good IT skills are essential to ensure patient information is handled correctly and in line with data protection requirements.

This role requires someone who can manage competing priorities, work both independently and as part of a wider team, and contribute positively to delivering a high standard of patient care and service.

About us

Alma Medical Centre is a well-established and patient-focused GP practice based in Portswood, Southampton, serving a diverse and growing local community. We are committed to delivering high-quality, safe, and accessible healthcare, placing patients at the heart of everything we do.

Our team is made up of experienced GPs, nurses, healthcare professionals, and a dedicated administrative team who work collaboratively to provide efficient and compassionate care. We pride ourselves on maintaining a friendly, inclusive, and supportive working environment where every team member is valued and encouraged to contribute.

We promote a strong team ethic, open communication, and continuous improvement, ensuring that both patients and staff benefit from a positive and forward-thinking practice culture. We are also actively engaged in digital transformation and service development to enhance patient access and experience.

Working at Alma Medical Centre offers the opportunity to be part of a close-knit team, with ongoing support, training, and opportunities for professional development. We also provide a range of benefits, including a company pension and on-site parking, alongside a healthy work-life balance.

Job summary

Join a practice where people genuinely enjoy coming to work.

At Alma Medical Centre we're looking for an enthusiastic GP to join our friendly, forward-thinking team.

Whether you're newly qualified or an experienced GP looking for a fresh challenge, we'd love to hear from you. We're proud to offer a supportive environment where clinical excellence, teamwork and work-life balance are genuinely valued.

We know that choosing a practice is about much more than sessional rate. It's about finding colleagues you enjoy working with, having time to develop professionally, and feeling supported every day.

Why choose Alma?

• Competitive salary
• Flexible working pattern (68 sessions preferred but negotiable)
• Six weeks annual leave plus one week study leave (pro rata)
• Excellent induction and ongoing mentoring
• Supportive, approachable partners who value new ideas
• Opportunities to teach medical students and GP registrars
• Encouragement to develop clinical interests and leadership roles
• A stable, experienced multidisciplinary team
• Training practice with strong links to Newcastle and Sunderland Universities
• Flexible start date

Main duties of the job

The Role

You'll provide high-quality, patient-centred primary care within a supportive team environment.

Your role will include:

• Routine and urgent GP consultations
• Long-term condition management
• Home visits on a shared basis
• Participation in the duty doctor rota
• Managing clinical correspondence, referrals and prescriptions
• Supporting quality improvement and clinical governance
• Working collaboratively with our multidisciplinary team
• Teaching opportunities for those with an interest in education

About us

Alma Medical Centre is a well-established, friendly training practice serving approximately 10,500 patients.

We are a Deep End practice, committed to delivering high-quality, patient-centred care to our local community while recognising the challenges and rewards that come with this work.

Our clinical team includes:

• Four GP Partners
• Four Salaried GPs
• Two Advanced Nurse Practitioners
• Practice Nurse
• Nursing Associate
• Healthcare Assistant
• Health & Wellbeing Coach
• Social Prescriber
• Remote Clinical Pharmacists
• Experienced administrative and reception teams providing excellent clinical support

We're proud of our collaborative culture. We enjoy teaching, continually strive to improve how we work, and welcome colleagues who want to contribute new ideas and help shape the future of the practice.

About us

At Hartlepool and Stockton Health GP Federation our guiding aim is to improve the health and wellbeing of local people. Relationships are key to everything we do and by working with our practice members and their Primary Care Networks, as well as other local partners, we strive to provide excellent services that help people to live their best lives.

As part of this support, we are hosting this job advert on behalf one of our member practices, Alma Medical Centre

Job summary

We are seeking a dedicated and compassionate Care Coordinator to join our healthcare team. The successful candidate will play a vital role in organising and managing patient care plans, ensuring seamless communication between patients, families, and healthcare professionals. This position offers an opportunity to contribute meaningfully to patient wellbeing whilst working within a supportive and professional environment. Prior work experience in GP Practice is desirable, as organisational skills are essential for success in this role.

Main duties of the job

The successful candidate will demonstrate excellent interpersonal and organisational skills as well as a good level of competency in IT.

Ideally you will be a team player who has a eye for detail and a love for admin, can demonstrate outstanding communication skills, initiative, can self motivate and can prioritise your own workload.

Knowledge of some medical terminology would be advantageous.

Responsibilities

• Coordinate patient appointments, follow-ups, and care schedules efficiently
• Act as a point of contact for patients and their families, providing guidance and support
• Liaise with healthcare providers to facilitate communication and ensure continuity of care
• Maintain accurate and up-to-date patient records in accordance with data protection regulations
• Organise documentation related to treatment plans, referrals, and prescriptions
• Support administrative tasks such as filing, data entry, and managing correspondence
• Ensure compliance with organisational policies and procedures at all times

About us

Alma Medical Centre is a friendly, patient-focused GP practice located in the heart of Hampshire. We are committed to delivering high-quality, compassionate healthcare to our diverse community. Our team works collaboratively to provide a wide range of services, ensuring continuity of care and a positive patient experience. We pride ourselves on maintaining high clinical standards, supporting professional development, and fostering an inclusive and supportive working environment. Join us and be part of a dedicated team that values innovation, teamwork, and excellence in primary care.