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Lead Practice Nurse
Alwoodley Medical Centre
North East England
Nurse Practitioner
Job summary An exciting opportunity has arisen for an enthusiastic, experienced and forward-thinking Lead Practice Nurse to join Alwoodley Medical Centre, a...
15 day(s) ago
Lead Practice Nurse
Alwoodley Medical Centre
North East England
Nurse Practitioner
Job summary An exciting opportunity has arisen for an enthusiastic, experienced and forward-thinking Lead Practice Nurse to join Alwoodley Medical Centre, a...
15 day(s) ago
PCN Care Co-ordinator - Occupational Therapy
Central North Leeds Primary Care Network Ltd
Inner London, Greater London
GBP 6 - 30,000 per year
GP/General Practitioner
Job summary This role includes non-clinical administrative tasks as well as some clinical patient contact and would suit a person who enjoys variety in their w…
1 month(s) ago
PCN Care Co-ordinator - Occupational Therapy
Central North Leeds Primary Care Network Ltd
Inner London, Greater London
GBP 6 - 30,000 per year
GP/General Practitioner
Job summary This role includes non-clinical administrative tasks as well as some clinical patient contact and would suit a person who enjoys variety in their w…
1 month(s) ago
Posted 15 day(s) ago
Reference: 2431873
Job summary
An exciting opportunity has arisen for an enthusiastic, experienced and forward-thinking Lead Practice Nurse to join Alwoodley Medical Centre, a large and established NHS GP practice in North Leeds, serving approximately 20,000 patients.
We are looking for an inspiring nursing professional who is passionate about delivering exceptional patient care, supporting colleagues and making a genuine difference to the future of primary care.
This is an exciting opportunity to combine hands-on clinical practice with leadership, workforce development and service improvement. You will lead and support our Nursing and Healthcare Team, contribute to QOF performance, clinical governance and quality improvement projects, and work collaboratively with our GP Partners, Senior Management Team and Primary Care Network.
We welcome applications from established Lead Nurses seeking a new challenge and experienced Practice Nurses who are ready to take the next step into leadership.
We offer competitive, negotiable remuneration, opportunities for professional development and flexible working arrangements, with both full-time and part-time applications welcomed.
If you are ambitious, approachable and passionate about developing people and improving patient care, we would love to hear from you.
Main duties of the job
The Lead Practice Nurse will play a pivotal role in leading, developing and shaping nursing services at Alwoodley Medical Centre, combining clinical practice with strategic leadership and service improvement.
Key responsibilities include:
- Leading, motivating and developing our Nursing and Healthcare Team through supervision, appraisals, mentoring, training and professional development.
- Delivering and overseeing high-quality patient care, including long-term condition management, screening, immunisations, prevention and nurse-led clinics.
- Driving QOF performance, enhanced services, clinical targets, patient recalls and accurate clinical coding.
- Leading clinical audits, quality improvement projects, new care pathways and innovative approaches to improving access, capacity and patient outcomes.
- Strengthening clinical governance, CQC readiness, safeguarding, infection control, patient safety and evidence-based standards.
- Supporting workforce planning, rotas, recruitment, resource management and efficient nursing workflows.
- Working closely with GP Partners, management, our Primary Care Network and community services to improve integrated care and population health.
You will have the opportunity to influence service priorities, champion new ideas and develop a confident, high-performing nursing team, with agreed time for leadership alongside clinical duties.
About us
Alwoodley Medical Centre is a well-established, forward-thinking NHS GP practice situated in North Leeds, proudly providing high-quality, patient-centred healthcare to approximately 20,000 registered patients.
Our dedicated multidisciplinary team includes GP Partners, Salaried GPs, Practice Nurses, Healthcare Assistants, Clinical Pharmacists and experienced administrative and management colleagues, all working together to deliver excellent patient care.
We are committed to creating a positive, inclusive and supportive working environment where colleagues feel respected, valued and empowered to succeed. We recognise that investing in our people is fundamental to delivering outstanding healthcare.
We actively encourage professional development, collaborative working, innovation and fresh ideas. Our nursing team plays a vital role in the organisation, with opportunities to influence clinical services, lead improvement projects and contribute to wider Primary Care Network initiatives.
We offer competitive, negotiable remuneration, flexible working arrangements, with full-time and part-time opportunities considered, and access to relevant training and development.
Above all, we want our colleagues to feel supported, professionally fulfilled and proud to be part of Alwoodley Medical Centre.
Join us and help shape the future of nursing and primary care.
Details
Date posted
16 October 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
A2745-26-0007
Job locations
Alwoodley Medical Centre
Saxon Mount
Leeds
LS17 5DT
United Kingdom
Job description
Job responsibilities
Lead Practice Nurse
Alwoodley Medical Centre Leeds, LS17 5DT
Contract: PermanentWorking Pattern: Full-time or part-time considered; flexible working welcomedSalary: Competitive and negotiable, dependent on experience, qualifications and responsibilitiesAccountable to: GP PartnersOperational Reporting: Practice Business Manager
Job Summary
Alwoodley Medical Centre is seeking an enthusiastic, experienced and forward-thinking Lead Practice Nurse to provide clinical and professional leadership to our Nursing and Healthcare Team.
The successful candidate will combine direct patient care with clinical leadership, workforce management, quality improvement, clinical governance and service development.
Working closely with GP Partners, the Practice Business Manager, Operations Manager and wider multidisciplinary team, you will play a key role in shaping nursing services within our established NHS GP practice serving approximately 20,000 patients.
We welcome established nursing leaders and experienced Practice Nurses looking to progress into leadership.
Clinical Leadership and Team Management
- Provide visible, supportive and effective leadership to the Nursing and Healthcare Team.
- Lead, motivate and develop colleagues, promoting excellent patient care, professional accountability and teamwork.
- Coordinate day-to-day nursing services, ensuring appropriate clinical cover and effective organisation.
- Undertake staff appraisals, one-to-one meetings, clinical supervision and development discussions.
- Identify training needs, monitor competencies and support continuing professional development.
- Support recruitment, induction, mentoring, performance management and workforce development.
- Lead nursing team meetings, promoting communication, shared learning and collaborative working.
- Promote staff wellbeing, professional standards and a positive workplace culture.
- Ensure appropriate delegation of clinical responsibilities within individual competencies.
- Act as a professional role model, supporting a motivated and high-performing team.
Clinical Practice and Patient Care
- Maintain an appropriate clinical caseload alongside leadership responsibilities.
- Deliver safe, effective, evidence-based and patient-centred nursing care.
- Undertake patient assessments, clinical observations, treatment planning and evaluation.
- Support long-term condition management, including diabetes, asthma, COPD, cardiovascular disease and hypertension.
- Deliver or oversee cervical screening, immunisations, wound management, health promotion and preventative healthcare.
- Support seasonal influenza and national vaccination programmes.
- Identify patients requiring further investigation, referral or escalation.
- Provide clinical guidance, education and support to patients and colleagues.
- Maintain accurate clinical documentation and promote safeguarding, dignity and continuity of care.
- Support the development and delivery of high-quality nurse-led services.
QOF, Clinical Performance and Enhanced Services
- Support the planning, delivery and monitoring of Quality and Outcomes Framework (QOF) performance.
- Work with GP Partners, clinical leads and management to achieve clinical performance objectives.
- Monitor nursing-led indicators, identify gaps and implement improvement plans.
- Coordinate long-term condition reviews, clinical recalls and disease registers.
- Improve clinical coding, documentation, patient engagement and recall processes.
- Use EMIS Web, Ardens and clinical reporting tools to monitor performance and identify patients requiring review.
- Support improvements in diabetes, respiratory care, cardiovascular prevention and other clinical priorities.
- Contribute to enhanced services, locally commissioned services and preventative healthcare initiatives.
- Participate in performance reviews and promote continuous improvement in clinical outcomes.
Clinical Governance, CQC and Patient Safety
- Support compliance with Care Quality Commission (CQC) requirements, the NMC Code and relevant clinical standards.
- Contribute to CQC preparation, inspection readiness and regulatory compliance.
- Lead or participate in clinical audits, quality assurance activities and significant event reviews.
- Develop, implement and review clinical policies, protocols and standard operating procedures.
- Promote infection prevention and control, safeguarding and safe medicines management.
- Support oversight of vaccine storage, cold-chain compliance, clinical equipment and stock.
- Identify clinical risks, escalate concerns and implement appropriate improvements.
- Support national guidance, patient safety alerts and evidence-based clinical practice.
- Promote professional accountability, reflection and continuous learning.
Project Management, Innovation and Service Improvement
- Lead and contribute to clinical improvement, innovation and service development projects.
- Identify priorities and develop project proposals, implementation plans and measurable objectives.
- Coordinate projects, monitor progress, evaluate outcomes and present recommendations to management.
- Review clinical pathways, nursing workflows and administrative processes to improve efficiency.
- Identify opportunities to improve patient access, appointment capacity and clinical outcomes.
- Develop and optimise nurse-led clinics and new clinical services.
- Lead improvements involving long-term condition recalls, QOF, vaccination uptake and cervical screening.
- Contribute to early-diagnosis initiatives, population health programmes and preventative healthcare.
- Support digital innovation, including effective use of EMIS Web, Ardens and approved technologies.
- Standardise clinical documentation, protocols and outcome recording.
- Encourage colleagues to contribute ideas and participate in service improvement.
Primary Care Network and Collaborative Working
- Build effective relationships with our Primary Care Network (PCN), clinical leads and wider healthcare professionals.
- Participate in relevant PCN meetings, clinical forums and collaborative initiatives.
- Support integrated care pathways across general practice, community and specialist services.
- Contribute to population health management, prevention and reducing health inequalities.
- Identify opportunities for joint training, professional development and shared learning.
- Participate in collaborative projects improving patient outcomes and service efficiency.
- Support PCN priorities, local commissioning objectives and multidisciplinary care.
- Represent the nursing team in relevant professional and service development discussions.
Operational Management and Workforce Planning
- Work with the Practice Business Manager and Operations Manager to ensure effective nursing service delivery.
- Contribute to nursing rotas, clinical schedules, workforce planning and staffing arrangements.
- Support annual leave planning, training coordination and appropriate clinical cover.
- Review nursing activity, appointment utilisation and clinic capacity.
- Identify staffing pressures, operational risks and resource requirements.
- Support management of clinical equipment, nursing supplies and operational resources.
- Contribute to expenditure planning and cost-effective delivery of nursing services.
- Work with administrative colleagues to improve patient communication, appointments and clinical recalls.
- Support operational changes and implementation of new services.
- Balance clinical activity with agreed leadership, management and development responsibilities.
Strategic Leadership and Future Development
- Work with GP Partners and the Senior Management Team to establish nursing priorities and development plans.
- Provide professional nursing input into operational and strategic planning.
- Identify opportunities to improve service quality, accessibility, efficiency and sustainability.
- Support service development in response to patient needs, NHS priorities and emerging clinical requirements.
- Contribute to workforce development and succession planning.
- Champion innovation, preventative healthcare and multidisciplinary working.
- Help shape the future direction of nursing services at Alwoodley Medical Centre.
- Promote a culture of teamwork, professional development and continuous improvement.
Communication and Professional Relationships
- Maintain effective communication across the Nursing and Healthcare Team.
- Develop positive relationships with GP Partners, Salaried GPs, management and multidisciplinary colleagues.
- Encourage collaborative working, shared responsibility and constructive feedback.
- Promote an inclusive, supportive and respectful working environment.
- Represent the nursing team professionally at relevant meetings.
- Demonstrate fairness, integrity, accountability and approachable leadership.
Professional Responsibilities
The successful candidate must maintain current NMC registration and practise in accordance with the NMC Code and individual professional competencies.
Prescribing or advanced clinical responsibilities may only be undertaken with appropriate qualifications and authorisations.
The post holder must comply with practice policies covering confidentiality, information governance, safeguarding, equality, health and safety, infection prevention and professional conduct.
An appropriate balance of clinical activity, leadership responsibilities and protected non-clinical time will be agreed.
This job description is not exhaustive and may be reviewed in consultation with the post holder to reflect changing patient, practice and NHS requirements.
Job description Job responsibilities Lead Practice NurseAlwoodley Medical Centre Leeds, LS17 5DTContract: PermanentWorking Pattern: Full-time or part-time considered; flexible working welcomedSalary: Competitive and negotiable, dependent on experience, qualifications and responsibilitiesAccountable to: GP PartnersOperational Reporting: Practice Business ManagerJob SummaryAlwoodley Medical Centre is seeking an enthusiastic, experienced and forward-thinking Lead Practice Nurse to provide clinical and professional leadership to our Nursing and Healthcare Team.The successful candidate will combine direct patient care with clinical leadership, workforce management, quality improvement, clinical governance and service development.Working closely with GP Partners, the Practice Business Manager, Operations Manager and wider multidisciplinary team, you will play a key role in shaping nursing services within our established NHS GP practice serving approximately 20,000 patients.We welcome established nursing leaders and experienced Practice Nurses looking to progress into leadership.Clinical Leadership and Team ManagementProvide visible, supportive and effective leadership to the Nursing and Healthcare Team.Lead, motivate and develop colleagues, promoting excellent patient care, professional accountability and teamwork.Coordinate day-to-day nursing services, ensuring appropriate clinical cover and effective organisation.Undertake staff appraisals, one-to-one meetings, clinical supervision and development discussions.Identify training needs, monitor competencies and support continuing professional development.Support recruitment, induction, mentoring, performance management and workforce development.Lead nursing team meetings, promoting communication, shared learning and collaborative working.Promote staff wellbeing, professional standards and a positive workplace culture.Ensure appropriate delegation of clinical responsibilities within individual competencies.Act as a professional role model, supporting a motivated and high-performing team.Clinical Practice and Patient CareMaintain an appropriate clinical caseload alongside leadership responsibilities.Deliver safe, effective, evidence-based and patient-centred nursing care.Undertake patient assessments, clinical observations, treatment planning and evaluation.Support long-term condition management, including diabetes, asthma, COPD, cardiovascular disease and hypertension.Deliver or oversee cervical screening, immunisations, wound management, health promotion and preventative healthcare.Support seasonal influenza and national vaccination programmes.Identify patients requiring further investigation, referral or escalation.Provide clinical guidance, education and support to patients and colleagues.Maintain accurate clinical documentation and promote safeguarding, dignity and continuity of care.Support the development and delivery of high-quality nurse-led services.QOF, Clinical Performance and Enhanced ServicesSupport the planning, delivery and monitoring of Quality and Outcomes Framework (QOF) performance.Work with GP Partners, clinical leads and management to achieve clinical performance objectives.Monitor nursing-led indicators, identify gaps and implement improvement plans.Coordinate long-term condition reviews, clinical recalls and disease registers.Improve clinical coding, documentation, patient engagement and recall processes.Use EMIS Web, Ardens and clinical reporting tools to monitor performance and identify patients requiring review.Support improvements in diabetes, respiratory care, cardiovascular prevention and other clinical priorities.Contribute to enhanced services, locally commissioned services and preventative healthcare initiatives.Participate in performance reviews and promote continuous improvement in clinical outcomes.Clinical Governance, CQC and Patient SafetySupport compliance with Care Quality Commission (CQC) requirements, the NMC Code and relevant clinical standards.Contribute to CQC preparation, inspection readiness and regulatory compliance.Lead or participate in clinical audits, quality assurance activities and significant event reviews.Develop, implement and review clinical policies, protocols and standard operating procedures.Promote infection prevention and control, safeguarding and safe medicines management.Support oversight of vaccine storage, cold-chain compliance, clinical equipment and stock.Identify clinical risks, escalate concerns and implement appropriate improvements.Support national guidance, patient safety alerts and evidence-based clinical practice.Promote professional accountability, reflection and continuous learning.Project Management, Innovation and Service ImprovementLead and contribute to clinical improvement, innovation and service development projects.Identify priorities and develop project proposals, implementation plans and measurable objectives.Coordinate projects, monitor progress, evaluate outcomes and present recommendations to management.Review clinical pathways, nursing workflows and administrative processes to improve efficiency.Identify opportunities to improve patient access, appointment capacity and clinical outcomes.Develop and optimise nurse-led clinics and new clinical services.Lead improvements involving long-term condition recalls, QOF, vaccination uptake and cervical screening.Contribute to early-diagnosis initiatives, population health programmes and preventative healthcare.Support digital innovation, including effective use of EMIS Web, Ardens and approved technologies.Standardise clinical documentation, protocols and outcome recording.Encourage colleagues to contribute ideas and participate in service improvement.Primary Care Network and Collaborative WorkingBuild effective relationships with our Primary Care Network (PCN), clinical leads and wider healthcare professionals.Participate in relevant PCN meetings, clinical forums and collaborative initiatives.Support integrated care pathways across general practice, community and specialist services.Contribute to population health management, prevention and reducing health inequalities.Identify opportunities for joint training, professional development and shared learning.Participate in collaborative projects improving patient outcomes and service efficiency.Support PCN priorities, local commissioning objectives and multidisciplinary care.Represent the nursing team in relevant professional and service development discussions.Operational Management and Workforce PlanningWork with the Practice Business Manager and Operations Manager to ensure effective nursing service delivery.Contribute to nursing rotas, clinical schedules, workforce planning and staffing arrangements.Support annual leave planning, training coordination and appropriate clinical cover.Review nursing activity, appointment utilisation and clinic capacity.Identify staffing pressures, operational risks and resource requirements.Support management of clinical equipment, nursing supplies and operational resources.Contribute to expenditure planning and cost-effective delivery of nursing services.Work with administrative colleagues to improve patient communication, appointments and clinical recalls.Support operational changes and implementation of new services.Balance clinical activity with agreed leadership, management and development responsibilities.Strategic Leadership and Future DevelopmentWork with GP Partners and the Senior Management Team to establish nursing priorities and development plans.Provide professional nursing input into operational and strategic planning.Identify opportunities to improve service quality, accessibility, efficiency and sustainability.Support service development in response to patient needs, NHS priorities and emerging clinical requirements.Contribute to workforce development and succession planning.Champion innovation, preventative healthcare and multidisciplinary working.Help shape the future direction of nursing services at Alwoodley Medical Centre.Promote a culture of teamwork, professional development and continuous improvement.Communication and Professional RelationshipsMaintain effective communication across the Nursing and Healthcare Team.Develop positive relationships with GP Partners, Salaried GPs, management and multidisciplinary colleagues.Encourage collaborative working, shared responsibility and constructive feedback.Promote an inclusive, supportive and respectful working environment.Represent the nursing team professionally at relevant meetings.Demonstrate fairness, integrity, accountability and approachable leadership.Professional ResponsibilitiesThe successful candidate must maintain current NMC registration and practise in accordance with the NMC Code and individual professional competencies.Prescribing or advanced clinical responsibilities may only be undertaken with appropriate qualifications and authorisations.The post holder must comply with practice policies covering confidentiality, information governance, safeguarding, equality, health and safety, infection prevention and professional conduct.An appropriate balance of clinical activity, leadership responsibilities and protected non-clinical time will be agreed.This job description is not exhaustive and may be reviewed in consultation with the post holder to reflect changing patient, practice and NHS requirements.
Person Specification
Experience
Essential
- Minimum of two years' post-registration nursing experience, including substantial experience in primary care or general practice.
- Broad clinical knowledge and practical experience relevant to general practice nursing.
- Experience supporting patients with long-term conditions and delivering preventative healthcare.
- Experience supervising, mentoring, coordinating or supporting the professional development of clinical colleagues.
- Understanding of QOF, enhanced services and clinical performance within general practice.
- Experience working effectively within a multidisciplinary healthcare team.
- Knowledge of clinical governance, safeguarding and patient safety.
- Ability to balance clinical responsibilities with organisational and leadership requirements.
Desirable
- Previous experience as a Lead Practice Nurse, Senior Practice Nurse or equivalent.
- Experience of direct line management, staff appraisals and performance development.
- Experience leading clinical audits, quality improvement projects or service redesign.
- Experience of workforce planning, rota management and resource coordination.
- Experience monitoring and improving QOF performance.
- Experience working collaboratively across Primary Care Networks (PCNs).
- Experience supporting CQC preparation and clinical governance.
- Familiarity with EMIS Web, Ardens and clinical reporting systems.
- Experience developing new clinical pathways or patient services.
Qualifications
Essential
- Registered Nurse with current Nursing and Midwifery Council (NMC) registration.
- Evidence of relevant continuing professional development (CPD).
- Appropriate clinical training and competencies relevant to general practice nursing.
Desirable
- Independent prescribing qualification.
- Recognised leadership or management qualification.
- Teaching, mentorship or clinical supervision qualification.
- Specialist qualifications in diabetes, respiratory care, cardiovascular disease or other relevant clinical areas.
- Relevant postgraduate qualifications or evidence of advanced clinical study.
Person Specification Experience Essential Minimum of two years' post-registration nursing experience, including substantial experience in primary care or general practice. Broad clinical knowledge and practical experience relevant to general practice nursing. Experience supporting patients with long-term conditions and delivering preventative healthcare. Experience supervising, mentoring, coordinating or supporting the professional development of clinical colleagues. Understanding of QOF, enhanced services and clinical performance within general practice. Experience working effectively within a multidisciplinary healthcare team. Knowledge of clinical governance, safeguarding and patient safety. Ability to balance clinical responsibilities with organisational and leadership requirements. Desirable Previous experience as a Lead Practice Nurse, Senior Practice Nurse or equivalent. Experience of direct line management, staff appraisals and performance development. Experience leading clinical audits, quality improvement projects or service redesign. Experience of workforce planning, rota management and resource coordination. Experience monitoring and improving QOF performance. Experience working collaboratively across Primary Care Networks (PCNs). Experience supporting CQC preparation and clinical governance. Familiarity with EMIS Web, Ardens and clinical reporting systems. Experience developing new clinical pathways or patient services. Qualifications Essential Registered Nurse with current Nursing and Midwifery Council (NMC) registration. Evidence of relevant continuing professional development (CPD). Appropriate clinical training and competencies relevant to general practice nursing. Desirable Independent prescribing qualification. Recognised leadership or management qualification. Teaching, mentorship or clinical supervision qualification. Specialist qualifications in diabetes, respiratory care, cardiovascular disease or other relevant clinical areas. Relevant postgraduate qualifications or evidence of advanced clinical study.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Alwoodley Medical Centre
Address
Alwoodley Medical Centre
Saxon Mount
Leeds
LS17 5DT
United Kingdom
Employer's website
https://www.alwoodleymedicalcentre.co.uk/ (Opens in a new tab)
Employer details
Employer name
Alwoodley Medical Centre
Address
Alwoodley Medical Centre
Saxon Mount
Leeds
LS17 5DT
United Kingdom
Employer's website
https://www.alwoodleymedicalcentre.co.uk/ (Opens in a new tab)
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PCN Care Co-ordinator - Occupational Therapy
Central North Leeds Primary Care Network Ltd View all jobs
Posted 1 month(s) ago
Reference: A5065-26-0926
Job summary
This role includes non-clinical administrative tasks as well as some clinical patient contact and would suit a person who enjoys variety in their work. The candidate will be working with the PCN multi-disciplinary Team, the member Practices and the wider primary/community care team to ensure patients receive appropriate interventions to support them to live as independently as possible. The successful candidate must have excellent communication skills, computer skills, and be a good team player with a friendly, approachable can-do attitude. Job holder will be based at Shadwell Medical Centre alongside the Occupation Therapists, but may be required to work from any one of the practice sites within the PCN locality.
PLEASE NOTE: THE INTERVIEWS FOR THIS ROLE WILL TAKE PLACE ON FRIDAY 23RD OCTOBER 2026.
Main duties of the job
Support the PCN Occupational Therapy Team with day-to-day administration duties. Assisting in the provision of high quality service to patients and helping to manage admin relating to their caseloads.
About us
Central North Leeds PCN consists of GP Practices: Alwoodley Medical Centre, Diamond Medical Group, Meanwood Group Practice, North Leeds Medical Practice and Street Lane Practice.
There is a patient population of approximately 82,000 across those 5 Practices. We aim to provide high-quality services adhering to principles of best practice, promoting equal opportunities and working positively with diversity.
Details
Date posted
30 September 2026
Pay scheme
Other
Salary
£28,000 a year To increase to £30,000 on completion of minimum 6 month probation
Contract
Permanent
Working pattern
Part-time
Reference number
A5065-26-0926
Job locations
Shadwell Medical Centre
137 Shadwell Lane
Leeds
West Yorkshire
LS17 8AE
United Kingdom
Job description
Job responsibilities
Assisting PCN Occupational Therapy Team in the provision of high-quality service to patients.
Support the PCN Occupational Therapy Team with day-to-day administration duties relating to their patient caseloads.
Monitor referrals into the service and book appointments as necessary.
Complete documentation as per PCN guidelines and Information Governance requirements, e.g. Data Protection.
To contact patients by SMS, telephone, email and/or letter to update them regarding progress of referrals.
Monitor and action the OT Team email account and team member Task Lists within SystmOne and EMIS.
Carry out basic assessments and information gathering such as falls risk screen as required training will be given.
Support patients to use decision aids in preparation for a shared decision-making conversation.
Possibility of training to assist with basic equipment fitting.
Provide clinical and non-clinical information as appropriate to other services.
To generate, monitor and follow up referrals to third party organisations including hospitals, community health services and third-party organisation for updates on patients, chasing referrals and advising on any relevant changes in patients' condition as directed by PCN Occupational Therapy Team Members.
Identify, escalate, and report any safeguarding, clinical, or operational concerns to the Occupation Therapists, PCN or member Practice Management Teams in a timely and professional manner.
Complete Patient feedback forms and outcome measures.
Support the production and implementation of new working processes within the service to optimise the quality of patient care.
Contribute to project work and service improvement initiatives, collaborating across teams to support continuous improvement and efficient care delivery.
Scan documents onto SystmOne and EMIS and forwarding these to the appropriate clinician.
Run patient searches using the practice Clinical Systems to identify patient groups.
Contributing to evaluation/audit and clinical standard-setting within the organisation.
Proactively provide feedback to the PCN Management Team when patient care and service provision is impacted by changes to the PCNs policies, either negative or positive, to support the continual development of the PCN.
Represent the organisation positively and professionally, behaving as an ambassador for the PCN by always displaying the organisations values and levels of expected professionalism.
Awareness of, and compliance with, all relevant PCN and Practice policies/guidelines and procedures.
Complete all necessary statutory and mandatory training modules as required and attend additional training and events organised by the service or other agencies, where appropriate.
Duties will vary from time to time under the direction of the PCN Management Team dependent on current and evolving PCN workload and staffing levels.
Job description
Job responsibilities
Assisting PCN Occupational Therapy Team in the provision of high-quality service to patients.
Support the PCN Occupational Therapy Team with day-to-day administration duties relating to their patient caseloads.
Monitor referrals into the service and book appointments as necessary.
Complete documentation as per PCN guidelines and Information Governance requirements, e.g. Data Protection.
To contact patients by SMS, telephone, email and/or letter to update them regarding progress of referrals.
Monitor and action the OT Team email account and team member Task Lists within SystmOne and EMIS.
Carry out basic assessments and information gathering such as falls risk screen as required training will be given.
Support patients to use decision aids in preparation for a shared decision-making conversation.
Possibility of training to assist with basic equipment fitting.
Provide clinical and non-clinical information as appropriate to other services.
To generate, monitor and follow up referrals to third party organisations including hospitals, community health services and third-party organisation for updates on patients, chasing referrals and advising on any relevant changes in patients' condition as directed by PCN Occupational Therapy Team Members.
Identify, escalate, and report any safeguarding, clinical, or operational concerns to the Occupation Therapists, PCN or member Practice Management Teams in a timely and professional manner.
Complete Patient feedback forms and outcome measures.
Support the production and implementation of new working processes within the service to optimise the quality of patient care.
Contribute to project work and service improvement initiatives, collaborating across teams to support continuous improvement and efficient care delivery.
Scan documents onto SystmOne and EMIS and forwarding these to the appropriate clinician.
Run patient searches using the practice Clinical Systems to identify patient groups.
Contributing to evaluation/audit and clinical standard-setting within the organisation.
Proactively provide feedback to the PCN Management Team when patient care and service provision is impacted by changes to the PCNs policies, either negative or positive, to support the continual development of the PCN.
Represent the organisation positively and professionally, behaving as an ambassador for the PCN by always displaying the organisations values and levels of expected professionalism.
Awareness of, and compliance with, all relevant PCN and Practice policies/guidelines and procedures.
Complete all necessary statutory and mandatory training modules as required and attend additional training and events organised by the service or other agencies, where appropriate.
Duties will vary from time to time under the direction of the PCN Management Team dependent on current and evolving PCN workload and staffing levels.
Person Specification
Qualifications
Essential
- Educated to at least GCSE level or equivalent
Desirable
- NVQ 3 or equivalent and/or relevant first level professional qualification
Knowledge, Experience, Skills and Competencies
Essential
- Good technical literacy of Microsoft Office Applications e.g. Word, Excel, Teams etc. Strong, confident IT skills; able to use relevant Office packages (Word, Excel, Databases and Outlook for e-mail/calendar) and Databases (patient information).
- Experience working with the general public
- Excellent administrative skills working under own initiative
Desirable
- Knowledge of and use of Clinical Patient Record Systems eg, SystmOne, EMIS etc.
- Be aware of data protection (GDPR) and Information Governance and the importance of adhering to confidentiality policy and procedure
- Experience of working with multi-disciplinary teams
- Demonstrable experience of effective planning and organisational skills to deliver targets to deadlines, sometimes under pressure
Personal qualities and attributes
Essential
- Ability to co-ordinate and prioritise workload; skills in organisation and effective time management
- Ability to multi-task as well as be self-disciplined and highly motivated
- Conscientious, hardworking - able to work with minimal supervision
- Ability to work as part of a team of a diverse and widespread team
- Demonstrate understanding and commitment to equal opportunities and diversity
- Have access to a car and be in possession of a full current driving license with appropriate business level insurance cover appropriate
Communication
Essential
- Excellent verbal communication skills and interpersonal skills with the ability to communicate effectively at all levels including customers, patients and carers, specialist services, GPs and colleagues.
- Experience in and comfortable with one-to-one contact with people over the telephone and in person
- Excellent written communication skills with
- experience in report writing and presentations
Desirable
- Language skills e.g. Urdu, Polish, BSL, etc.
Person Specification
Qualifications
Essential
- Educated to at least GCSE level or equivalent
Desirable
- NVQ 3 or equivalent and/or relevant first level professional qualification
Knowledge, Experience, Skills and Competencies
Essential
- Good technical literacy of Microsoft Office Applications e.g. Word, Excel, Teams etc. Strong, confident IT skills; able to use relevant Office packages (Word, Excel, Databases and Outlook for e-mail/calendar) and Databases (patient information).
- Experience working with the general public
- Excellent administrative skills working under own initiative
Desirable
- Knowledge of and use of Clinical Patient Record Systems eg, SystmOne, EMIS etc.
- Be aware of data protection (GDPR) and Information Governance and the importance of adhering to confidentiality policy and procedure
- Experience of working with multi-disciplinary teams
- Demonstrable experience of effective planning and organisational skills to deliver targets to deadlines, sometimes under pressure
Personal qualities and attributes
Essential
- Ability to co-ordinate and prioritise workload; skills in organisation and effective time management
- Ability to multi-task as well as be self-disciplined and highly motivated
- Conscientious, hardworking - able to work with minimal supervision
- Ability to work as part of a team of a diverse and widespread team
- Demonstrate understanding and commitment to equal opportunities and diversity
- Have access to a car and be in possession of a full current driving license with appropriate business level insurance cover appropriate
Communication
Essential
- Excellent verbal communication skills and interpersonal skills with the ability to communicate effectively at all levels including customers, patients and carers, specialist services, GPs and colleagues.
- Experience in and comfortable with one-to-one contact with people over the telephone and in person
- Excellent written communication skills with
- experience in report writing and presentations
Desirable
- Language skills e.g. Urdu, Polish, BSL, etc.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Central North Leeds Primary Care Network Ltd
Address
Shadwell Medical Centre
137 Shadwell Lane
Leeds
West Yorkshire
LS17 8AE
United Kingdom
Employer's website
https://www.centralnorthleedspcn.co.uk/ (Opens in a new tab)
Employer details
Employer name
Central North Leeds Primary Care Network Ltd
Address
Shadwell Medical Centre
137 Shadwell Lane
Leeds
West Yorkshire
LS17 8AE
United Kingdom
Employer's website
https://www.centralnorthleedspcn.co.uk/ (Opens in a new tab)
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