Job description

Job responsibilities

Promote the rights of individuals by recognising differences and acting in accordance with the relevant legislation, recognizing and reporting discriminatory behaviour, and taking appropriate action.

Respond to the needs of individual with sensitivity with regard to their age, culture, race, gender, ethnicity, social class or disability, modifying behaviour to optimise the helping relationship.

Promote and maintain effective communication with people in order to build and sustain positive working relationships with Peer Support Volunteers, individuals, families and carers, Courts, Police, Probation and other agencies.

Responsible for the planning, implementation and review of care packages, including implementing specific parts of an individual care plan on behalf of different care professionals.

Maintain accurate, confidential records of patient activity, writing reports and letters, using electronic record and other systems available within the organisation.

Support individuals in developing and maintaining their identity and personal relationships, including difficult or potentially difficult relationships.

Enable people with Mental Health needs to undertake their own health care, in accordance with their care plan.

Promote, monitor and maintain health, safety and security in the workplace.

You will have responsibility for supporting the recruitment, development, management and supervision of Peer Support Volunteers (approximately 8 per year).

You will be responsible for the matching of process of service users with Peer Support Volunteers. You will hold a small caseload of complex service users.

Contribute to the protection of individuals from abuse and harm in line with local safeguarding policies and procedures, by recognising and reporting any signs that may indicate an individual is at risk of neglecting or harming themselves, or at risk from others, and by participating in processes with other agencies to keep individuals safe.

Develop own knowledge and practice, and contribute to the development of others, making use of available feedback, supervision and appraisals to identify appropriate areas of development for this work role, taking responsibility for accessing identified learning and training opportunities.

To contribute to planning, delivering and reviewing treatment programmes using appropriate frameworks in line with evidence-based practice, including strategies to manage risk for service users with complex needs and carers, bringing in other resources as required.

To proactively participate in management, workload and clinical supervision in accordance with trust policy, taking personal responsibility for making appropriate arrangements.

Person Specification

Education and Qualification

Essential

• Educated to degree level, professional or vocational qualification (e.g. NVQ, RMN, CQSW etc.) in health and social care subjects or equivalent level of knowledge and/or practical experience of working in a health or social care setting.

Experience and Knowledge

Essential

• Experience of the criminal justice system, mental health and/or drug and alcohol services
• Able to articulate a clear knowledge of policy and legislative frameworks, within which mental health services are delivered including a person's rights under the MHA, CPA Mental Capacity Act.

Desirable

• Experience of teaching / training individuals or groups.
• Experience of working in a health and social care setting

Skills and Abilities

Essential

• Well-developed listening skills and effective verbal communication skills to be able to engage appropriately with service users, carers and colleagues, statutory and voluntary agencies, both face to face and by phone
• Able to demonstrate an understanding of confidentiality and work within AWP's policy framework.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Bybrook Lodge, Blackberry Hill Hospital

Manor Road

Fishponds, Bristol

BS16 2EW

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Co-ordinator Duties:

Arrange short notice cover within the management team sickness and communicate changes to relevant personnel. Reallocating specific duties as required maintaining service cover.

Provide a full range of administrative provision to the Assistant Head of Stores and Supply Chain. Assist in the management of complaints, reported incidents, Trust wide audits and monitoring for governance and responses to freedom of information requests as appropriate.

Attend daily/weekly corporate meetings and other meetings as instructed on behalf of the Assistant Head of Stores and Supply Chain.

Organise meetings as required, producing agendas, notifying attendees, taking notes and distributing information. Support action plans and ensure appropriate follow up.

Working closely with the Procurement Department and Theatres department.

Human Resources:

Co-ordinate departmental recruitment processes liaising with recruitment as necessary.

In conjunction with recruitment ensure all new starters receive an appropriate company induction and co-ordinate departmental orientation.

Ensure all Human Resources policies and procedures are adhered to and to take informal and formal action where necessary

Undertake staff appraisals and support professional and personal development, in particular seeking opportunities for leadership development

General Duties and Responsibilities:

To support the Assistant Head of Stores and Supply Chain to resolve urgent issues regarding covers across sites within the teams.

Proficient in producing reports, analysing data and displaying within meetings.

Any other reasonable duties required by the Assistant Head of Stores and Supply Chain.

Report to the Assistant Head of Stores and Supply Chain on key performance indicators.

Liaising with Procurement around products, catalogues and trials.

Strategy & Business Planning:

Lead the co-ordination the departments regarding planning, liaising with stakeholders as required. Attending departmental team meetings.

Manage own workload independently, addressing issues, concerns and problems as appropriate.

Understand National and departmental speciality specific policies, procedures and requirements, and to make appropriate judgements and allocations accordingly.

Take part in divisional planning events as instructed by the Assistant Head of Stores and Supply Chain, working to help deliver trust and divisional targets such as CIP targets and specialty level of objectives.

Skills and Training:

Support in the development of SOPs, operational policies and business cases to promote standardisation of practice, service development and changes in service delivery.

Demonstrate self-awareness and acknowledgement of own limitations. Lead the administration teams and promote and facilitate personal and career development opportunities for staff.

Design and prepare reports and monitoring tools as required using electronic programmes as appropriate.

Policies and Procedures:

On-going review and updating of the policies and procedures.

Implements changes to policies and procedures which impact across a range of administrative and clerical services.

Communications:

Internal: Liaison with Clinicians, General Managers, Assistant General Managers, Recruitment team, Workforce Information Officer/ESR Manager, Human Resources Managers, Postgraduate Medical Education staff, Switchboard, Support Services, Estates staff, Payroll Services, Occupational Health, Medical Secretaries, booking staff, Project teams, IT Department, Information Department, Supplies Department and Finance as required.

External: Suppliers, George Eliot Hospital, Wye Valley Hospital, and others within the Group.

Ability to present and explain complex and conflicting information in a clear and concise manner which is appropriate for the audience and easily understood.

The ability to diffuse and mediate with clinical and Non-Clinical staff as required. Escalate to the Head of Operational Facilities or Assistant Head of Stores and Supply Chain when appropriate.

Person Specification

Qualifications

Essential

• Minimum of a Diploma qualification or equivalent
• Evidence of continuing personal and professional development

Desirable

• Knowledge or experience equivalent to Degree Level including Management/leadership qualification

Experience

Essential

• Staff management and leading a team
• Knowledge of Inpatient and Outpatient booking services and how these support specialities.

Desirable

• Budget management - including monitoring expenditure and identifying savings
• Experience of developing business cases
• Operational management experience across a range of specialities

Skills

Essential

• Understanding of National NHS priorities and policy.
• Good interpersonal, oral and written skills including chairing meetings and report writing.
• Numerate with excellent analytical skills/ability
• Excellent problem-solving skills
• Advanced IT skills with Microsoft office
• Demonstrate confidence to liaise with all levels of staff across the Trust

Desirable

• Ability to negotiate with and influence staff at all levels

Personal Qualities

Essential

• Well organised and able to meet deadlines
• Ability to work under pressure in a challenging environment
• Able to apply a flexible approach to changing demands
• Self-motivated with a positive attitude to work
• Attention to detail and able to maintain high standards
• Able to manage sensitive and distressing information and manage conflict

Other

Essential

• Able to work hours to suit the need of the job, there will be evening and early meeting.
• Ability to work across the Trust on different sites.
• Driver / Car owner

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

SWFT Clinical Services Ltd

Address

Heritage House

Millers Road

WARWICK

CV34 5AE

United Kingdom

Employer's website

https://swftclinicalservices.co.uk/default.aspx (Opens in a new tab)

Job description

Job responsibilities

To deliver high quality care and recovery interventions for service users within designated clinical areas, in collaboration with, and under the indirect supervision of, registered care staff. These may include:

Supporting individuals with fluids and nutrition, physical wellbeing and personal care.

Assisting service users with financial or accommodation issues.

Escorting or accompanying service users for planned periods of leave on hospital grounds and in the community facilitating social inclusion.

Encouraging service users to talk about their experiences in one-to-one or group discussions.

To help maintain a clean, well-organised, safe and therapeutic environment that meets the needs of service users, carers and colleagues, and to support registered care staff to perform standardised environmental assessments to monitor and improve the care setting.

To deliver psychosocially-informed one to one and group interventions aiming to positively impact service users cognitive and emotional wellbeing.

To work as part of a multi-disciplinary team. To assume lead or link roles on core practice initiatives and priorities (e.g. Essence of Care, Safewards and carer engagement) under the supervision of registered staff. To integrate areas of personal interest with clinical practice to enhance thediversity of the teams provision of care.

To practise planned care, and to directly participate in the development of recovery-focused interventions that address service users and carers needs and preferences. To proactively review, record and assess the on-going impacts of such interventions.

To participate in the on-going care planning, CPA and risk assessment processes in collaboration with service users, their carers, and other members of the care team and to contribute to all aspects of clinical record keeping.

To maintain a basic working understanding of both the Mental Health Act (1983) and Mental Capacity Act (2005), and any other relevant legislation, as required by mandatory and statutorytraining (MaST).

To adhere to AWPs Code of Conduct for unregistered practitioners; promoting and embedding it through the delivery of peer support and supervision to junior, temporary and newly appointed Health Care Support Workers.

To observe and record interactions with service users and carers both verbally and in writing via clinical records and staff handovers.

To deliver a wide range of fundamental care interventions using evidence based clinical tools, to monitor and improve physical health and personal wellbeing and to model a high standard of dignity, respect and candour.

To engage in reflective practice to maintain and promote ongoing clinical practice.

To promote and enhance a positive learning culture, being proactive in the induction, orientation and support of junior, temporary and newly appointed Health Care Support Workers, seeking to embed core care values into practice.

As a Healthcare Support Worker, you will spend much of your time engaging with and getting to know the service users on the ward. Through these therapeutic interactions, you will develop the ability to recognise signs and symptoms of mental health difficulties and contribute meaningfully as a key member of our multiprofessional team, which includes Nurses, Doctors, and Occupational Therapists. You will play an active role in collaborative care planning and the delivery of highquality, personcentred care.

Although we are a mental health unit, we place equal emphasis on physical health monitoring and wellbeing. Healthcare Support Workers are essential in ensuring that daily care needs are met, physical health concerns are identified promptly, and clinical observations are completed accurately and consistently.

Successful applicants will also be required to undertake and complete the Reducing Restrictive Interventions (RRI) training programme. This training equips staff with the knowledge and skills to use proactive, leastrestrictive approaches, supporting safe and compassionate deescalation during periods of distress while maintaining a therapeutic environment for all.

Please see Job Description for full details

Person Specification

Essential

Essential

• The Care Certificate or equivalent.
• Experience of working as a healthcare support worker in a clinical team.
• Knowledge of, and experience of working with, a range of mental health issues.
• Ability to communicate in written and verbal English to a high standard, and basic numeracy skills.
• Empathy for individuals who have experienced mental health problems.

Desirable

• An understanding of how mental health issues can affect the lives of individuals, their families and their community.
• Experience of working in a busy team.
• Demonstrable ability to use computer systems efficiently and effectively to record data clearly, accurately and quickly.
• Ability to work with a degree of autonomy, whilst also taking direction from senior colleagues.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Blackberry Hill Hospital

Manor Road

Bristol

BS16 2EW

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached job description and job specification further detailed information about the post.

Person Specification

Essential and desireable

Essential

• HCPC registered
• Mental Health Experience
• Models (MOHO/MoCA)
• Day-to-day supervision of staff/students

Desirable

• ACLs-6 experience
• Sensory experience
• Two years post qualifying experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Long Fox Unit

Grange Road

Weston super Mare

BS23 4TS

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UK’s leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We’re committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2

Person Specification

General Requirements

Essential

• Click Apply for this job above to view the Job Description on our career site

Desirable

• Click Apply for this job above to view the Job Description on our career site

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Melksham

Wiltshire

SN12 7NZ

United Kingdom

Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)

Job description

Job responsibilities

Package Description:

As a Community Nurse Band 5, youll be part of our valued team at Melksham and Bradford on Avon Community Team, receiving access to exclusive rewards and benefits including:

• Band 5 AfC Salary with NHS Pension and full Agenda for Change terms and conditions
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
• An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
• The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding good or outstanding ratings from the Care Quality Commission

Job Introduction

As a Community Nurse Band 5, you will deliver high-quality, person centred nursing care to patients in their own homes, working in line with national and local policies, professional standards, and the NMC Code. You will work closely with patients, families, GPs, and multidisciplinary colleagues to assess needs, plan and deliver care, promote independence, and support positive health outcomes.

This rewarding role offers the opportunity to work autonomously while being part of a supportive community team committed to delivering safe, effective, and evidence-based care. You will contribute to service development, health promotion, continuous improvement initiatives, and the education of students and colleagues, ensuring the highest standards of care are maintained across the service.

Recruitment Advisor: Ellie-Jane Dixon on 07884 658788 or ellie-jane.dixon@hcrgcaregroup.com

We are happy to answer any questions that you may have.

Main Responsibilities

As a Community Nurse you will require excellent communication, organisation, and clinical skills, alongside a commitment to delivering compassionate care and continuously developing professional practice:

• Assess, plan, deliver, and evaluate nursing care in partnership with patients, carers, and the multidisciplinary team.
• Monitor patient progress, recognising and escalating changes in condition appropriately.
• Prioritise and manage a caseload in line with patient need.
• Maintain accurate and timely patient records using electronic and paper-based systems.
• Deliver evidence-based care and contribute to quality improvement initiatives and clinical audits.
• Promote health, wellbeing, and independence for patients and carers.
• Participate in team meetings, handovers, clinical supervision, appraisals, and mandatory training.
• Support the learning and development of students and colleagues.
• Contribute to maintaining a safe environment through risk assessment, incident reporting, and adherence to infection prevention and control standards.
• Ensure the safe use, maintenance, and management of clinical equipment and stock.

Please see the job description attached for a full list of responsibilities.

The Ideal Candidate

You will be aNMC/1stlevel registered Nurse, you will have the ability to work both independentlyand alsoas part of a wider multidisciplinary team. It is expected that youshould have strongcommunication and organisation skills and a flexible approach which will ensureyou deliver positive experiences to patients at every stage of theirhealthcare journey.

You will have a full UK driving license with access to a car for work purposes with Business insurance for the vehicle used.

You will also need to be confident using IT systems and be able to demonstrate working knowledge of Microsoft Office packages i.e. Outlook, Word, Excel.

About the Company

We change lives by transforming health and care.Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.

As youd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company youll work for is part of HCRG Care Group Holdings Limited and by applying for this job well need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.

Person Specification

Qualifications

Essential

• NMC/1st level registered Nurse, ability to work both independently and as part of a multidisciplinary team, strong communication and organisation skills, flexible approach, full UK driving license, confident using IT systems, and working knowledge of Microsoft Office packages.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Melksham

SN12 7NZ

United Kingdom

Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)

Job description

Job responsibilities

Service Management

• Under the direction of the Service Manager to be responsible for leading and managing a modern, efficient mental health community service for a defined population in accordance with commissioned services.
• With the support of the manager, Senior Practitioners and the medical consultant to lead and manage the delivery of high quality effective evidence-based interventions which lead to positive outcomes for service users and carers.

• To lead by example, motivating and empowering others and promoting positive attitudes, mutual understanding and collaboration between all services involved in the care process.

• To line manage all staff within the multi-disciplinary team ensuring effective processes where this is delegated

• To manage the performance of all designated care clinicians within the team in line with the requirements of care co-ordination so as to ensure that consistent clinical and quality standards are maintained.

• To ensure close working relationships and protocols with other internal and external services, encouraging their involvement in the planning and provision of the care plan, through effective liaison roles between Trust services and the commissioners .
• Dependent on the team location, to ensure relevant contributions are made by the team to the effective management of Trust estate and facilities.

People Management

• To ensure appropriate compliance with Trust policies in relation to people management activities. These include recruitment and selection activity, effective sickness and attendance management and the application of standards in relation to conduct and performance at work as well as undertaking regular practice and management supervision.
• To be responsible for ensuring ongoing completion of staff appraisals and that all team members have a development plan linked to the KSF.

• To provide and ensure an effective learning environment for student placements across all professions.

• To maintain a skill mix within the team which provides effective agreed services which can respond to statutory requirements, in line with relevant professional guidance and norms established by the Trust.

• To undertake investigations into complaints from service users and carers, untoward incidents and staffing matters, preparing reports as needed and working in partnership with others to meet required deadlines.
• Demonstrate responsibility for developing own practice in line with professional qualifications and for the development of others, both practitioners, and those in training by making use of and providing, effective feedback, coaching and appraisal.

Financial Management

• To manage the budget, authorising and controlling spending to ensure the best use of resources within agreed policy and financial regulations.

Performance management

• To manage the performance of the team as measured by key performance indicators defined nationally and locally, and set out in the LDU Balanced Scorecard

• To ensure the complete and accurate recording of all clinical and performance data on relevant paper and electronic systems (eg CYP-IAPTUS)

• To ensure that case records and data are collected within approved policies and that data held on computer systems are accurate, so as to enable planning and monitoring of services.

Risk and Clinical Governance

• To supervise and authorise decision making on issues requiring statutory intervention including all aspects of initial investigations and necessary follow-up action.
• To be responsible for ensuring health and safety and other relevant risk assessments are undertaken, delegating responsibility as appropriate. This includes infection control
• To ensure appropriate systems are in place at team level to engage in integrated governance activity.

• To engage with and contribute to relevant LDU and corporate management and governance forums.

• To be responsible for ensuring compliance with defined quality standards such as CQC, CNST and Standards for Better Health, identifying responsibility within the team for key roles including infection control and emergency planning.
• To be responsible for maintaining up to date evidence of quality and safety outcomes and providing these as required for inspection.

Service Research, Innovation, Training and Improvement

• To proactively work towards continuous service improvement by positively assisting in the planning and development of services. This could include participating in the design and introduction of a new service, communicating effectively with staff about proposed changes and gaining commitment for change.
• Support quality improvement including the use of CYP IAPTUS and routine outcome measures
• To contribute and support the CAMHS Transformation programme

Clinical

• To maintain an awareness of complex cases and projects for which allocated staff are responsible and ensure the service manager is appropriately informed regarding cases of particular risk or concern.

• To be responsible for the effective implementation of the Care planning process within the team, including the effective management of workload.
• To be responsible for the implementation and review of processes that ensure safe and effective transfer/discharge/step up/step down of service users to and from the team.
• To ensure that an effective caseload management system is used to manage access to care and treatment, that capacity is managed effectively, and every service user is allocated a care co-ordinator (including cover arrangements when a care co-ordinator is absent and that this is effectively communicated to the Service user and their carers.)
• To conduct hospital and follow-up triage assessments.

Self-management

• To ensure that as a member of CAMHS you are fully aware of current developments, legislation and practice in the care of children and young people with mental health problems.
• To attend regular management/professional supervision. Through supervision and appraisal, acknowledge own limitations and discuss/identify/access training as appropriate.
• To be aware of and adhere to all Trust policies, acting as a role model to other staff. Manage time effectively. Continue to meet professional standards of practice and relevant professional legislation.
• To undertake other Team Management duties as required by the Service Manager.

Communications and Working Relationships

• Other Service Managers - Shared Planning, Communication and Negotiation
• Wider Child Health Community and Acute services
• Children's local authority partners
• A range of voluntary sector partners
• BNSSG CAMH services
• South West CAMHS clinical network
• Clinical and Professional Leads - Collaborative Working and Communication
• Corporate Directorates - Collaborative Working and Communication
• Service Users and Carers - Consultation and Communication
• Line Managed staff - Objective Setting, Management of Performance,

Development and Communication

• CAMHS, Secure and Specialist Management Team - Shared planning, Performance Monitoring and Reporting, Communication
• Staff Side Communication, consultation and involvement

Most challenging part of this role

The post-holder must balance their responsibilities as an operational manager for both the health and social care elements of team activity while ensuring a recovery approach keeps the service user and carer at the centre of all decision making. They must ensure that views and contributions from all relevant professionals are taken into consideration when applying organisational standards to the team and facilitate effective mechanisms to resolve issues where different perspectives are present.

Person Specification

Education/Experience

Essential

• Current UK Professional Body Registration (HCPC/ NMC or another appropriate professional body)
• Significant post-qualifying clinical experience including clinical CAMHS experience at Band 6 or higher
• Supervisory experience with clear evidence of effective people management skills including clinical supervision, sickness management, performance, conduct issues

Desirable

• Relevant Postgraduate qualification or Relevant Experience in Management
• Experience gained in a team management role
• Change Management and/or Service Improvement Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Long Fox Unit

Grange Road

Weston-Super-Mare

BS23 4TQ

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Provision of rapid access to specialist CAMHS advice and support and to enable referrers todeal more effectively with a range of mental health problems.

Management of high risk young people in the community through intensive support.

Increased detection of mental health problems/needs with improved care, treatment andpromotion of improved understanding of and confidence in the delivery of mental health careand collaboration with all agencies involved in the care of young people and families.

Provision of targeted formal and informal learning opportunities for all staff within the primarycare teams to develop their knowledge and capabilities within the mental health component ofholistic care

Provision of information sign-posting and support for young people and families.

This post is open to newly qualified social workers. In line with AWP trust policy all newly qualified social workers (NQSW) will be recruited initially at Band 5 level, regardless of advertised role banding. All NQSWs are expected to successfully complete their ASYE within 2 years of employment, unless there are exceptional circumstances in which case it may be extended for a further 2 years.

If you have been appointed to an advertised Band 6 role this will be an automatic progression, following confirmation of your successful ASYE completion. If you have been appointed to a Band 5 post you will then be eligible to apply for a subsequent Band 6 vacancy upon successful ASYE completion.

Please see attached Job Description for further details.

Person Specification

Essential

Essential

• RMN qualification or other relevant qualification i.e. social work, psychology and allied healthcare professionals
• Experience of working with children and families
• Experience of using advanced assessment skills especially in determining the nature and severity of mental illness/health in children and young people
• Therapeutic training/skills
• Detailed working knowledge of how specialist child and adolescent mental health services are organized and operate, where and how they fit into the health and social care community

Desirable

• DBT/Systemic experience
• Experience gained in a wide variety of settings
• Skills and experience in educating and training other professionals, particularly non-specialist mental health workers

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Campbell House

Henrietta Street, Kingsdown

Bristol

BS2 8HR

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

KEY RESPONSIBILITIES

1. Team and Management ResponsibilitiesTo support the Chief People Officer, the Director of People, the Associate Director of People and the Head of People in ensuring the provision of a consistently high-quality comprehensive range of human resources services to the Trusts and sub-companies. To take the lead in providing professional HR advice to the Divisional Directors and senior management teams within the Trusts. To work autonomously to ensure:that Human Resources issues are given a high profile and priority within the Trust;the development and application of good HR practices in line with employment legislation and good practice;the achievement of both national and local objectives, targets and standards;that good staff side/management relationships are sustained.the design and delivery of management training on HR policies and proceduresthe development and implementation of HR initiatives and projectsTo provide professional leadership to the People team. Responsible for the line management and professional development of a team of People Managers and Advisers in the People Team.To work closely with the Head of People to ensure that the operational human resources service is consistently of a high quality and is covered at all times of staff absence.To represent the Associate Director of People and the Head of People at meetings (internal and external) as required.
2. Policy DevelopmentTo develop and implement HR policies and procedures, on behalf of the Chief People Officer, ensuring that the Trusts employ best HR practice which complies with UK and European legislation. To ensure that there is a partnership approach to the development and implementation of HR policies.To promote a culture of equity, openness and transparency in the application of all policies and procedures.To interpret national terms and conditions and local policies and procedures.To take the lead in providing professional advice, guidance and support to the Divisional Managers and Ward/Department/Team Managers on all aspects of HR, including highly complex performance and attendance management, grievance, disciplinary and dignity at work issues.To undertake highly complex investigations in line with Trust policies.To initiate, chair or participate as necessary in meetings, interviews, negotiations, etc.To advise on and act as HR representative at disciplinary, grievance and dispute investigations, hearings and appeals, providing expert HR advice to the Panel Chair.To attend Employment Tribunals and conduct hearings held by professional bodies on behalf of the Trust, presenting evidence as and when required, liaising with the Trusts Solicitors.To promote the implementation of equal opportunities and diversity in the workplace.
3. CommunicationsTo communicate highly complex, sensitive and contentious information both verbally and in writing, e.g. in preparing paperwork , giving evidence at disciplinary hearings or consulting face to face with groups or individuals on issues such as redeployment, TUPE, or change management programmes.To produce accurate records of meetings which may be used in future hearings and employment tribunals.On behalf of the Director of People, to prepare complex reports and briefings to support strategic HR initiatives, for submission to Trust Board, and other internal and external groups.
4. Organisational DevelopmentTo work with the Director of People, the Associate Director of People and the Head of People to develop and implement HR and workforce strategies which are linked to Trust strategic objectives and reflect national HR initiatives.To take the lead on highly complex transformation projects and/or large scale organisational change initiatives, involving the analysis of complex situations where no precedent exists and a range of options may be available and providing highly specialized HR advice to support the achievement of organizational objectives.To develop and maintain effective working relationships with staff, managers and directors in order to provide appropriate HR support in relation to service planning. To actively work with managers and staff side to modernise and redesign services to meet the diverse and changing needs of staff, patients and the developing NHS agenda.To ensure that best HR practice and effective partnership working is integrated into organisational change, including TUPE, taking the lead on planning and implementing TUPE transfers to ensure compliance with employment legislation.To contribute to workforce planning and development including providing support re skill mix reviews and role design.To design and deliver HR training to managers related to HR policies , e.g. absence management, performance management, recruitment and selection, etc.
5. National HR Projects and InitiativesTo participate or project manage as required the implementation of long term strategic national HR initiatives, e.g. implementation of a revised workforce solution and the transformation of People Services.
6. Financial responsibilitiesTo sign contracts of employment, monitor salary changes. Authorised signatory for change forms, etc.

Person Specification

Qualifications

Essential

• Degree or equivalent level experience plus CIPD qualification or equivalent experience plus additional training or specialist experience to masters level or equivalent
• Evidence of Continuous Professional Development

Experience

Essential

• At least 3 years experience in a senior operational HR role dealing with complex grievance, absence, disciplinary, change management, performance management issues
• Experience of implementing employment policy, e.g. disciplinary, grievance, sickness management
• Experience of partnership working
• Experience of design and delivery of training sessions on HR related topics

Desirable

• Previous NHS experience

Skills

Essential

• Up to date knowledge of employment law
• Specialist HR knowledge (TUPE, redundancy, disciplinary, grievance, etc)
• Excellent project management skills required for leading long term and complex projects
• Good IT skills, able to create Excel spreadsheets, powerpoint presentations, run reports on ESR system

Personal Qualities

Essential

• Highly developed analytical and interpersonal skills
• Excellent verbal and written communication skills, in order to communicate highly complex, sensitive or contentious information appropriately. Experience of taking notes in formal meetings
• Strong influencing and negotiating skills/able to challenge in a professional manner
• Well developed problem solving skills
• Able to work independently and to deadlines managing a complex set of priorities
• Able to demonstrate evidence of team working

Other Job Requirements

Essential

• Regular requirement to travel around Warwickshire so must have access to own transport

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Human Resources C26110

Warwick

CV34 5BW

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To assess, develop, implement and evaluate therapeutic interventions, and to be responsible for the management of your own caseload from referral to discharge.

To carry out specialist urgent assessments of a young persons mental health needs and associated risks when required, including deliberate selfharm assessments.

To work collaboratively with young people, carers and the wider system to develop safety plans to reduce risk and enable young people to access support in the community.

To hold an antioppressive approach at the heart of your practice and challenge oppressive and/or discriminatory issues.

To work with children, young people and their families, promoting opportunities for their engagement and involvement in formulations, care plans and evaluation of the service they receive.

To work jointly with staff from other agencies in direct work with children, young people and their families.

When appropriate, to engage in joint work with other specialist CAMHS personnel as agreed with the CAMHS Services Manager.

To develop effective liaison with referrers and those contributing to referrals to CAMHS, and to guide referrers to appropriate resources for children and young people with mental health needs.

To attend CAMHS meetings and case discussions as appropriate.

To practise within current legislation governing the delivery of services to children and young people, such as that for Looked After Children and the safeguarding of children as defined in the Children Act (1989, amended 2004), and local guidelines.

To assess child safeguarding issues for each case, to practise within local safeguarding guidelines, to share and directly refer concerns when appropriate, and to participate in multiagency safeguarding conferences.

To participate in regular reviews of cases and attend case discussions, conferences and reviews as appropriate.

To comply with the Continuing Professional Development (CPD) requirements of your professional body.

To comply with necessary data collection and information sharing across agencies in line with Trust guidelines on confidentiality.

To provide reports and maintain written records of assessments, clinical interventions and consultation meetings.

To be prepared to travel to other sites and clinics, to schools and to the childs home.

To be IT literate.

To lead and provide clinical supervision to identified professionals and trainees/students where indicated.

To participate in clinical and management supervision (as provided) and ensure that time is available to undertake this effectively.

To keep records and provide clinical reports on interventions and outcomes.

To develop and sustain links and working relationships with the different communitybased CAMHS teams.

To work within relevant legal and professional frameworks such as the Children Act and professional body guidelines.

To work within the guidelines of Clinical Governance and employing NHS Trust policies.

To ensure that, as far as possible, practice is evidencebased, keeping informed of current practice by undertaking training as appropriate and as required by professional guidelines (e.g., NMC training requirements or Primary Mental Health Work standards and training).

To explore, research and develop innovative ways to promote positive mental health.

To inform and influence systemwide child mental health practice, including the development of jointagency protocols for pathways of care, intervention or treatment, joint planning and collaborative working relationships.

To participate in identifying service needs and gaps across agencies with regard to children and young peoples mental health.

To participate in obtaining service users views and involve service users in the design and delivery of accessible mental health provision in the community.

To participate in audit, evaluation, teaching and research as agreed with the line manager.

Please see the attached Job Description for a full list of duties and responsibilities.

Person Specification

Qualification

Essential

• Professional qualification including registration with professional body e.g. Mental Health Nursing, Social Work, Occupational Therapist.
• To maintain professional registration and practice within legal and professional frameworks such as the Children Act and Professional Body guidelines.

Desirable

• Evidence of post qualification training and development.

Knowledge / Experience

Essential

• Knowledge of evidence based practice in working with children and young people with emotional behavioural and mental health difficulties.
• Knowledge of working together arrangements in particular, Children in Need assessments Clinical Risk assessment and Child Protection guidelines.
• Experience of CAMHS multi-disciplinary team working.

Desirable

• Clinical Risk management in relation to children.

Skills

Essential

• Ability to work with children, young people and families from a wide range of social, cultural and ethnic backgrounds
• Ability to organise and prioritise caseload.
• Ability to provide a specialist assessment and treatment service to children with complex mental health difficulties and their families.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Campbell House

Henrietta Street

Bristol

BS2 8HR

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Clinical

To undertake comprehensive assessments of service users referred to the team, both urgent and routine, including specialist assessments of clients requiring nonmedical prescribing, ensuring that a full health and social needs assessment, including medical history and medication history, is undertaken and implemented where required.

To establish diagnosis and prescribe accordingly, discussing all treatment options (including non-pharmacological treatment) and potential side effects with each service user.

To ensure that record keeping is both up to date and accurate adhering to Trust, NMC and good practice guidelines, including clear documentation of medications discussed, their effects and risks.

To establish, plan and implement Clinical Management Plans (CMPs) where appropriate and review at least annually.

To request formal diagnostic tests in line with Trust, NICE and Department of Health guidelines.

To assess and review the service users progress.

To prescribe and change medications within area of speciality and competence.

To formulate, implement and evaluate individual care plans and nursing treatment plans with the involvement of all parties in the care of the service user.

To work within Trust Medicines and Non-Medical Prescribing Policies.

To establish and maintain good liaison with GP practices and other mental health services in the area, including sharing prescribing information and rationale.

Participate in pilot sites for implementing Trust policies, audit working environment producing data, and analysing results.

To maintain comprehensive case records in line with Trust requirements, including recording medications prescribed.

To ensure that all prescribing decisions are communicated.

Research

To regularly undertake and participate in agreed research projects and to use evidence based findings to the benefit of service user care.

To lead clinical audit in own specialist area of Non-Medical Prescribing.

Training

Provide training to other staff regarding specialist area, adhering to Trust policies.

Provides input into developing strategies for improving nursing care.

Provides a safe and effective learning environment in mentoring and supervising student nurses, participating in their learning objectives and assessments.

Ensure that are up to date with UWE requirements for mentoring students by attending annual mentor updates.

Management

To develop a service plan in conjunction with their service manager, SBU Clinical Director and NMP Lead.

To be aware of the current legislation and prescribing developments, which may impact on the delivery of services to service users.

To manage the prescribing needs of an agreed caseload.

To ensure that clinical standards are cascaded to staff.

To develop protocols for prescribing within ones own team setting.

To enhance the working of the team by the sharing of ones own specific professional expertise and knowledge.

To be responsible for the ordering and safekeeping of FP10s.

Have a good knowledge, and apply, current Trust Policy, procedures and guidelines ensuring that junior staff work to these.

To liaise with Clinical Governance, attending as required, and ensuring that clinical standards are cascaded to team.

Professional

To agree appropriate levels and participate in medical supervision with Independent Medical Prescriber in relation to prescribing practice.

To be responsible for their own development and the updating of their professional development.

To participate in Clinical Supervision in line with Trust Policy.

To develop strategies for continued professional development as Non-Medical

Prescriber and Clinical Nurse Specialist, including specialist clinical supervision.

To ensure own adequate individual liability cover.

Comply with the Nursing and Midwifery Council The Code, relevant legislation, procedures and policies. To attend and contribute effectively to relevant professional forums.

To participate in regular caseload management as agreed with line manager.

Undertake regular review of performance with the line manager to agree personal and service goals.

Act as a positive role model at work for colleagues in relation to personal and professional conduct and practice.

Person Specification

Education/Registration

Essential

• Professional relevant nursing qualification leading to registration with NMC professional body
• NMP qualification with experience post training of prescribing
• \Post qualification experience of providing mental health assessment, treatment and consultation service to children, young people and/or adults with severe, complex and enduring mental health and/or neurodevelopmental difficulties.

Desirable

• Post qualification experience in a community CAMHS setting

Experience/Skills

Essential

• Knowledge of national and local guidelines/policy regarding provision of public sector services to children/young people and their families.
• Knowledge of working together arrangements in particular, Child Protection guidelines Children in Need assessments, and Clinical Risk assessment.
• Experience of CAMHS multi-disciplinary team working
• Skill in Clinical Risk assessment and management in relation to children and young people including experience of managing self-injurious behaviour.
• Ability to communicate sensitive and difficult information to clients and their relatives.

Desirable

• Experience of providing clinical supervision

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Knowle Clinic

Broadfield Road

Bristol

BS4 2UH

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Job responsibilitiesClinical Practice Management

To carry out clinical practice within designated clinical areas, ensuring that high quality evidence-based nursing assessment, care planning, interventions and evaluations for patients is provided.

Teaching, Education & Health Promotion

To use own skills, knowledge and resources to provide mentoring opportunities for staff within designated areas and promote positive attitudes towards mental health.

Continuing Professional Development

To maintain and develop professional knowledge, skills and expertise to ensure that practice reflects best practice, remains evidence based, is current and responsive to meet changing patient and NHS service needs, as outlined in the NHS Plan (2000).

Abide by the legal rules, statutory regulations and professional responsibilities relating to practice as outlined in the NMC's 'The Code': Standards of Conduct, Performance and Ethics for Nurses and Midwives.

Take responsibility for post-registration education and for continuing professional development as outlined in NMC Standards.

To receive clinical supervision in accordance on a contracted and regular basis from an identified Senior Practitioner, as per trust Clinical Supervision Policy.

To be aware of the need for appropriate management support and supervision from the line manager, and to maintain records of these meetings.

Maintain Health and Safety in accordance with the Health and Safety at Work Act (1974).

Work to the Clinical and Personnel Policies and Procedures of AWP Trust.

Maintain up to date knowledge of relevant medicines, related medication management issues and act in accordance with the appropriate NMC standards and Trust policy, and ensure that others also work within these guidelines.Finance and Workforce

To make best use of available workforce resources based on agreed staffing models ensuring provision of best care possible. Follow Trust and Service Policies in regard to the security of the building/clients, to ensure safe practice and protection of clients, staff, visitors and members of the general public.

To take part in PEAT and environmental risk assessments as requested so that best use is made of resources.

Manage temporary staffing resources in line with AWP best practice guidance.

To take charge of the Unit in the absence of the Charge Nurse or Clinical Team Leader.

To be familiar with and comply with all Policies & Procedures operational within the Trust.

Record Keeping and Administration

To maintain standards of record keeping and associated administration in accordance with AWP Trust Policy and local joint arrangements and professional guidelines.

Evidence-Based Nursing, Practice Development & Clinical Audit

To contribute to practice development activity and evidence-based mental health nursing.

Professional Nursing Advice

Contribute to providing professional nursing advice within the post-holders area of responsibility and span of knowledge.

Person Specification

Experience

Essential

• RMN Pin

Desirable

• Experience post qualification

Knowledge

Essential

• Knowledge of the Mental Health Act

Desirable

• Experience in various MH settings

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Green Lane Hosptial

Devizes

SN10 5DS

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Meeting, greeting and providing a welcoming reception for all staff, patients and members of the general public visiting, and to ensure that at all times the reception duties are carried out to the highest standards.

Responsible for processing all telephone calls to the clinic.

To provide a receptionist service directing patients/clients to the appropriate area as determined by clinical/service appointments or otherwise. Dealing with direct personal queries at the reception desk.

Operate the switchboard in a courteous and efficient manner respecting patient confidentiality and expressing diplomacy/sensitivity when taking messages and relaying detailed information to relevant personnel.

Responsible for organising appointments and maintaining the scheduling system for the various services within your clinic.

To schedule, manage, negotiate, arrange and amend appointments and clinics within established guidelines. This will include dealing with telephone and direct enquires from patients, staff, other health care professionals and visitors on a daily basis. To act on own initiative in the absence of senior staff to resolve any queries/problems, fill vacant appointments, maximise clinic capacity and use resources variably.

To arrange transport for patients, liaising with the ambulance service; to record and monitor any transport problems and negotiate solutions acceptable to patients, therapies staff and the ambulance service.

To distribute departmental post, prioritising anything that requires urgent attention and ensure relevant documentation is acted on promptly and appropriately.

To provide non-clinical advice and information regarding appointments, processes or procedures to patients, visitors and other members of clinic staff, as required.

Authorised to use the Trust IT system (Lorenzo) to view and retrieve patient information, on behalf of the various departments, as requested and to use this system to schedule, manage, negotiate, arrange and amend appointments and clinics.

Responsible for dealing with both internal and Royal Mail postal systems.

To be vigilant in observation of the clinic security system, taking appropriate action as required and report any such action immediately.

To respond to the fire alarm and emergency calls ensuring established procedures are followed.

To book meeting rooms on site.

The post-holder will advise the Multiple Site Reception Manager/Senior Administrator Hotel Services as soon as is practicable of any problems or operational difficulties which affect the efficiency of the reception service.

To work in other areas/clinics, subject to ability to travel.

To be able to advise general enquiries, both telephone and face to face with regard to Family Planning Clinics.

To be able to handle distressed/aggressive patients/clients in a sympathetic and understanding manner and to be able to resolve issues with a minimum of guidance.

To be responsible for the allocation of internal keys to the building on a day-to-day basis ensuring their safe return.

Reporting/logging all maintenance work/requests

Be responsible for dispensing of hearing aid batteries, issuing welfare foods in exchange for tokens or cash and issuing foot files for cash, ensure adequate stocks are maintained and re-order as necessary.

Organise own workload.

Assist with the opening and closing of the clinic when necessary.

Be responsible for the ordering of stationery for reception only, and when delivered to ensure that all goods are checked against delivery notes and stored in appropriate cupboards and all paperwork accurately filed.

To carry out any other additional duties as deemed appropriate the status of this post.

Communications and Working Relationships:

To have good interpersonal skills and be able to communicate with staff, patients, visitors and clinic users.

Person Specification

Qualifications

Essential

• Education to secondary school standard
• GCSE or equivalent in Maths and English at grade C or above
• Customer Care skills - NVQ level 2 or working towards
• Computer literate

Desirable

• Switchboard training preferable

Experience

Essential

• Experience of reception duties

Desirable

• Experience of switchboard
• Experience in Healthcare environment

Skills

Essential

• Competent IT skills
• Ability to comprehend and work within the Trust Policies of Data Protection, Equal Opportunities and Health and Safety
• Ability to cope working in a stressful environment and with emotional or aggressive patients and carers
• Excellent command of the English language
• Excellent written, verbal and nonverbal communication skills
• Good negotiating skills
• Ability to multitask
• Excellent telephone manner

Desirable

• Knowledge of a computerised booking/appointment system
• Understanding therapy role and terminology

Personal Qualities

Essential

• Organised and able to prioritise
• Flexible and reliable
• Able to work effectively under pressure and frequently difficult/distressing circumstances
• Able to work on their own but also as part of a team.
• Calm and courteous when dealing with callers and personal request
• Good problem-solving skills
• Efficient manner in dealing with general public.

Other

Essential

• Flexible to cover annual leave and sickness

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

SWFT Clinical Services Ltd

Address

Stratford Health Care

Arden Street

Stratford Upon Avon

CV37 6NQ

United Kingdom

Employer's website

https://swftclinicalservices.co.uk/default.aspx (Opens in a new tab)

Job description

Job responsibilities

Clinical Responsibilities

To exercise responsibility for a designated caseload of children.

To use highly developed interpersonal skills to:

Facilitate communication so that the needs of the child and family are central to the clinical process.

Play a pivotal role in ensuring effective joint working for children with communication difficulties and their families.

To prioritise own caseload and manage own workload effectively and efficiently.

To assess and analyse childrens speech, language and communication using specialist knowledge to select appropriate formal and informal assessments including standardised psychometric tests.

To formulate a diagnosis based upon assessment and case history information and information from family and other professionals.

To evaluate and make decisions about therapy options taking into account the childs educational attainments, learning style and curriculum requirements.

To formulate a detailed individual management plan based upon relevant research and best practice.

To agree options in collaboration with all those involved in order to implement the individual management plan, which may include any combination of the following:

Therapeutic intervention with children individually or in groups (in school or clinic).

Programmes jointly planned and implemented with teaching staff.

Supporting others to implement programmes according to individual needs.

Providing advice on curriculum differentiation.

Providing advice on specific strategies to employ in the classroom and / or at home.

Advising referral to other professionals where indicated.

To provide demonstration / training on how to maximise communication opportunities for the individual.

To manage childrens behaviour and motivate them to achieve positive therapy outcomes including those who have severe/complex difficulties or who may be challenging.

To recognise potential conflict or breakdown in the above process and use negotiation and problem solving skills to reach agreement.

To communicate complex and specialist information to others by way of written reports and face-to-face discussions, adapting own communication style and content to the needs of the situation.

To form productive relationships with families, recognising the need for and ensuring sensitivity and care where:

There may be emotional stress.

Difficult or potentially distressing news to be given.

There are potential barriers to communication.

To contribute Assessment advice for and reviews of a childs Education, Health & Care Plan under the provisions of the Children & Families Act and SEN Code of Practice (2014).

To attend Annual Reviews and termly reviews as required.

To liaise with other professionals and teams in a consultative capacity in relation to management of individual children and attend and contribute to meetings involving parents and other professionals (e.g. case conferences, Annual Review of Statement, etc.

To undertake workshop sessions for parents (including evening sessions) as required.

When sufficiently developed within the Band 5 post, to supervise and support SLTAs in undertaking programmes for individual children on caseload.

To work with other members of the team and members of other teams to achieve seamless, co-ordinated service provision.

To support the lead SLT in the development and provision of training / teaching packages for LA staff.

To work collaboratively with a range of multi-disciplinary and multi-agency professionals to provide high quality SLT services for children with speech, language and communication difficulties.

To act as named therapist for designated schools, providing an information and advisory service both in relation to individual children and more generally in relation to communication issues related to children with special needs.

To liaise with SLT colleagues holding specialist caseloads.

To request advice / support and second opinions from more experienced / specialist colleagues when required.

To contribute to the teams development and provision of training packages for parents, teachers and teaching assistants.

To collaborate with LA support service teachers in the provision of training / teaching packages, as required.

To promote the role of SLTs to visitors, students and volunteers.

After 2 years in post, post qualification, to assist in the support of students from other professional groups as appropriate by providing discussion and observation experience.

To provide observation sessions for prospective SLT students.

To contribute to the development evaluation and monitoring of the teams operational policies including caseload prioritising decisions.

To utilise theory, evidence based literature and research to support evidence based practice.

To provide statistical information on own caseload, including activity and clinical effectiveness measures.

To participate in audit activities in the team and participate in audit in the wider speech and language therapy service, and within multi-disciplinary teams.

To participate in research in SLT team, SLT department or multidisciplinary teams, if required.

Professional

To maintain clinical and non-clinical standards and work within the policy frameworks laid down (e.g. N.H.S., Trust, Royal College of Speech and Language Therapists, Health Professionals Council) through active participation in internal and external CPD training and development programmes.

To demonstrate ability to reflect on own practice, identify strengths and development needs and achieve goals set for personal and professional development.

To participate in the development of innovative clinical practice through member ship of working teams.

To keep abreast of national and local Education policies in order to contribute to team service development planning.

To disseminate newly acquired information to other team members.

To undertake specialised relevant training and extend postgraduate experience and knowledge in order to maintain and develop the skills and knowledge required of SLT working with school age children.

To be accountable for own professional action and recognise own professional boundaries, seeking advice as appropriate.

To participate in clinical supervision in line with Department and Trust policy.

To deal with initial complaints sensitively, avoiding escalation where possible.

To be flexible to the demands of environments including unpredictable work patterns, deadlines and frequent interruptions.

To be aware of and adhere to multi-disciplinary / multi-agency strategic planning and policy.

To contribute to SLT Department strategic planning and implement department policies, strategy and guidelines.

To advise managers on any aspects of service organisation that needs addressing.

To maintain highest standards of clinical records including up to date and accurate case notes, electronic data entry, recording and report writing in line with professional and Trust guidelines.

To monitor stock levels in own service area and request new equipment as appropriate.

To be responsible for the security, care and transporting of equipment ensuring standards of infection control and safety are maintained including equipment loaned to clients.

To organise suitable accommodation in clinics / schools.

To organise and transport the assessment and treatment equipment required to work in locations. These may be unwieldy / heavy / bulky.

To work within a wide range of locations requiring careful calculation of driving time according to traffic and weather conditions in planning efficient work schedules.

To work within a wide range of environments with differing demands and expectation requiring the ability to modify personal and social approaches as required by environment.

To maintain the intense concentration required despite distractions.

Person Specification

Qualifications

Essential

• Recognised Speech and Language Therapy Degree or equivalent
• Registered member of Royal College of Speech and Language Therapists
• Health Professionals Council Registration

Desirable

• Evidence of successful completion of Specialist postgraduate short courses related to young children with communication difficulties, for example: Parent-Child Interaction/ Hanen Therapy; Derbyshire Language Scheme; Makaton signing

Experience

Desirable

• Experience of working as a paediatric Speech & Language therapist
• Experience of working in Education settings
• Experience of training staff working in Education settings
• Experience of using parent-based intervention
• Experience in running groups for children
• Experience of work with specialised clinical groups e.g. cleft palate, stammering

Skills

Essential

• Demonstrate well established knowledge of assessment tools relevant to the client group(s) including: Linguistic transcription and analysis; Phonetic transcription and analysis; Pragmatic assessment and analysis; Language processing and verbal reasoning
• Demonstrate an ability to analyse and interpret the complex information from assessment in the light of the child's other strengths and weaknesses, home environment and educational setting in order to devise a management plan
• Demonstrate knowledge of a range of therapeutic interventions related to the client group e.g. parent based intervention, sign and symbol systems, Derbyshire Language Scheme
• Demonstrate knowledge of developmental and medical conditions which may occur in the client group and the effect on SLC (e.g. Cleft Palate, Autism)
• Demonstrate good presentation skills, verbal and written, including computer generated materials e.g. Power Point
• Demonstrate well-developed communication skills and an ability to match communication style and content to the needs of the situation
• Demonstrate an awareness of the attributes needed for team and collaborative working

Desirable

• Demonstrate knowledge of education legislation, frameworks and curriculum relating to Education settings

Personal Qualities

Essential

• Demonstrate excellent interpersonal abilities - observation, listening, diplomacy, sensitivity
• Demonstrate good time management and organisation abilities
• Demonstrate problem solving and negotiation abilities, taking account of others perspectives and expectations
• Demonstrate an ability to work independently
• Demonstrates a realistic sense of own limitations and professional development needs
• Able to motivate young children
• Demonstrate flexibility / adaptability

Other

Essential

• Car driver
• Able to move and carry equipment and adapt to a range of physical demands, e.g. working on the floor, dealing with very active young children, traveling from school to school

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Speech and Language Therapy

Fusilier Louis Carter Drive

Nuneaton

CV11 5TT

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To assess, plan and implement care to meet the identified individual health care needs of CYP, and families (this will include provision of continuing care support).

To work in partnership with other care providers to facilitate, a prompt and efficient discharge from hospital, subsequently reducing hospital admissions and unnecessary re-admissions.

Working in partnership with the family, Consultant Paediatricians, Nurse Consultants and key agencies, from both the statutory and voluntary sector.

To participate in the risk analysis and decision making process at child protection meetings, providing written reports and giving health advice where needed.

Initiate and develop flexible and innovative approaches to meet the needs of CYP and their families.

Following a period of induction to participate in telephone out of hours advise service and 24/7 support when delivering an episode of active palliative care on call.

To maintain a professional attitude at all times, developing the role within the Community Childrens Nursing Team, (CCNT) in the best interests of the profession and in accordance with the NMC Code of professional conduct. Also providing on-going evidence of eligibility to practice.

To assess and identify equipment which is suitable for CYP and family needs following the medical devices and procurement policy.

To be flexible to work within a 24 hour shift pattern, including weekends and bank holidays.

Knowledge, Skills and Experience

Participate in Induction, training and preceptorship programmes for qualified nursing staff, including student nurses, healthcare support workers and as agreed with other agencies.

To participate in relevant nursing forums to establish links.

To be actively involved in the development of standards, protocols, care pathways and clinical audit.

To be in involved in providing training to enable staff from multidisciplinary & multiagency partners to meet agreed competency levels.

To provide clinical supervision and support to staff, one to one and group supervision and carry out personal development reviews as required.

Develop own and others knowledge and practice and organisational boundaries by providing clinical advice as required.

Contribute to monitoring quality and the investigation of incidents.

Update and maintain professional knowledge in relation to your area of interest around the national and local modernisation agenda for children, young people and their families.

To be aware of own learning needs and limitations and to maintain professional expertise by embracing the concept of lifelong learning.

To work alongside the clinical lead to support the operational running of the CCNT. (e.g. Sickness return to work interviews etc).

Measurable Results Areas

To undertake risk assessments, complete the necessary documentation and take appropriate action including informing your line manager.

Utilise all resources efficiently and effectively within the locality.

The post holder will maintain accurate and contemporaneous records, deal with highly sensitive information respecting confidentiality and security at all times in accordance with Trust policies and data protection.

To be involved with and/or support staff in auditing services and care practices on clearly identified areas as per Trust audit guidelines.

To ensure that all clinical incidents and national patient safety alerts are reported, actioned and reviewed in a timely manner.

To be responsible for and provide evidence that all mandatory training is undertaken & up to date as per Trust training matrix.

The post holder will be required to use a computer, either stand alone or as part of a networked system, and will be responsible for the quality of information. The amount of time spent on this type of work will depend on the current needs of the caseload.

Communications and Working Relationships

To ensure CYP obtain information and optimal treatment, taking into account social, cultural norms.

To develop and maintain effective communication networks with service users, to support the enhancement of service delivery.

To develop and maintain an effective and comprehensive communication network within integrated childrens services (health, social care, education, acute care, hospices and the voluntary sector) and other external agencies to ensure the best service for CYPs and their families.

To promote and advocate for the equality, diversity and rights of children & young people who access the service.

Demonstrate sensitivity towards CYP and their families by respecting the privacy of their home environment and maintaining professional boundaries at all times.

Person Specification

Qualifications

Essential

• Current NMC Registration
• Recognised teaching qualification

Desirable

• First level degree/specialist practitioner equivalent experience or willingness to work towards degree level (appropriate role)
• Non -Medical Prescribing qualification or willingness to undertake

Experience

Essential

• Extensive post registration experience
• Evidence of recent continuing professional development
• Experience of caring for children with complex and palliative care needs
• Evidence of multi-disciplinary working

Desirable

• Minimum 12-18 months working at Band 5 level in the care of sick children

Skills

Essential

• Excellent leadership skills
• Demonstrate sound personal management skills - organisational/ problem solving
• Demonstrate a good standard of communication and written skills including with other department
• Understand issues related to confidentiality
• Sound understanding of roles and responsibilities in relation to child protection and vulnerable children
• Demonstrate a clear understanding of professional boundaries
• Must have an understanding of equal opportunities
• Must be able to practice safely and competently, particularly in the assessment of risk
• Experience of working within a team in the community
• Evidence of supervision experience
• Evidence of lead responsibilities
• To have developed clinical skills to be able to provide patient care e.g. giving intravenous injections

Desirable

• Must have a sound awareness of research issues

Personal Qualities

Essential

• Flexible
• Good interpersonal skills
• Awareness of current professional nursing issues
• Demonstrates the ability to work independently and as part of a team
• Health promotion / education
• Own professional development

Other

Essential

• Flexible shifts over 7 days including working 24/7 to cover active palliative care on call rotas when delivering end of life care
• To work in other locality areas when required
• Must have access to independent transport

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

The Orchard Centre

Lower Hillmorton Road

Rugby

CV21 3SR

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant - Nights at Avon Valley Care Home in Bristol. If this sounds like the place for you, wed love to hear from you!

ABOUT THE ROLE

Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents.

Other responsibilities will include:

• Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times.

• Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner.
• Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident.
• Practicing safe systems of work across the range of task.

ABOUT YOU

To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role.

Our ideal candidate must:

• Have the ability to communicate effectively both verbally and in writing.
• Demonstrate initiative and be respectful towards the residents and other people in the home.
• Be an efficient worker who can carry reasonable instructions from other team members.
• Be able to be adaptive and flexible to cover a range of responsibilities at short notice.

ABOUT AVERY

At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please note this role will require:

• A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
• Proof of eligibility to work in the UK.

Person Specification

Qualifications

Essential

• Ability to communicate effectively both verbally and in writing, demonstrate initiative, respect towards residents and others, be an efficient worker, and adaptable to cover various responsibilities.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avery Healthcare Group Ltd.

Address

Avery Healthcare

Kingswood

BS15 4JW

United Kingdom

Employer's website

https://www.averyhealthcare.co.uk/ (Opens in a new tab)