Job description

Job responsibilities

To process community referrals via EMIS and in consultation with the AHP leads to ensure staff timetables are filled

To undertake the booking and cancellation and rescheduling of patient appointments as required.

To send correspondence to patients and referrers regarding patient transfer onto other services

To enter activity and discharge information onto EMIS.

To accurately enter data into the Stroke Sentinel National Audit Program (SSNAP) in a timely manner and support in improvements relating to SSNAP completion.

To handle and process patient records in line with the requirements of the Data Protection Act and Departmental standards.

To monitor and manage the patient literature supplies, ensuring the up to date resources are available in all offices and order as required.

To take and transcribe minutes at meetings.

To deal with incoming telephone calls from staff, patients, external agencies and the general public, taking accurate messages and action when necessary.

To book rooms for patient groups, training & meeting rooms, as requested.

To undertake reception duties, dealing with visitors enquiries in a professional and courteous manner.

To assist in the induction of new members of the team, students and admin staff regarding administration procedures.

To attend and actively participate / contribute at monthly Admin meetings and any other Service meeting deemed appropriate i.e. Locality or Departmental meetings

To undertake general administrative duties including generating patient correspondence, sending / actioning electronic tasks, scanning documents, filing, photocopying, sending / checking electronic faxes ensuring that they are checked against EMIS and associated paperwork is instigated, respond to emails where appropriate, distributing resources, agendas minutes etc.

Person Specification

Qualifications

Essential

• Obtained an educational level of GCSE level A - C English and Maths or equivalent
• NVQ3, RSA3 or equivalent
• Attended EMIS training

Experience

Essential

• Proven experience of dealing with internal and external clients both face to face and via the telephone
• Proven experience of the organisation and delivery of administrative system

Desirable

• Experience of using a NHS Patient Administration System or equivalent

Skills

Essential

• Must be able to demonstrate good communication skills in person, on the telephone and via written methods, including e-mail
• Must be able to work independently
• Must be able to take phone messages accurately and identify those which can be dealt with and those which require to be escalated
• Must be methodical and able to develop, organise and accurately maintain effective administrative systems.
• Must be able to demonstrate a high level of accuracy and attention to detail in all work undertaken
• Must be able to accurately take minutes at meetings and word process minutes and agenda's
• Must be able to demonstrate admin procedures to new staff and students
• Must be able to respond appropriately to varying workloads and prioritise work effectively
• Must be able to deal with interruptions and resume the task in hand without loss of efficiency
• Must be able to use general office equipment
• Must be confident and competent in using Microsoft Word, Excel and Electronic patient records

Personal Qualities

Essential

• Able to work as part of a team in a friendly and enthusiastic manner
• Must be willing to attend and participate in service meetings, as and when required
• Ability to deal with distressing situations patients/relatives.
• Able to work on own initiative to meet agreed objectives and seek support and guidance when necessary
• Must be proactive, flexible and able to demonstrate good organisational skills
• To be able to adapt to change
• Must be able to demonstrate an understanding of the need for confidentiality in all aspects of work within the department

Other

Essential

• Must be able to use general office equipment
• Able to manoeuvre boxes of patient records and stationery supplies using recommended moving and handling techniques

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Leamington Spa Rehabilitation Hospital

Heathcote Lane

Leamington

CV346SR

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Provide leadership, expertise, and management of clinical pharmacy services across the Trust to ensure compliance with legal statutory requirements, national standards, and best practice by all team members (e.g., Royal College of Pharmacy hospital standards and nationally/regionally defined clinical standards).

Be an active member of the Pharmacy Senior Management Team (SMT) in the overall development of all Trust pharmacy services, promoting multidisciplinary engagement and ownership.

Develop a strategic clinical pharmacy services plan in line with NHS/national priorities, pharmacy service objectives, and Trust objectives.

Service Delivery and Development

Lead, manage, and develop the provision of clinical pharmacy services to ensure the safe, effective, and patient-centred use of medicines for all patients in the Trust.

Develop, review, and audit standards for clinical pharmacy services across the Trust in line with local and national recommendations and patient needs.

Support Trust and commissioner-led teams with service development, including quality standards, CQUINs, and clinical audit programmes.

Provide the Chief Pharmacist with evaluated clinical pharmacy metrics/KPIs and clinical interventions at specified time intervals in an agreed format.

Support the Chief Pharmacist in the strategic management of pharmacy services, including strategy development, service planning, budgeting, and financial management.

Assist in the development and implementation of Trust medicines-related policies, procedures, and guidelines, and ensure their regular review.

Please see the attached job description for a full list of duties and responsibilities.

Person Specification

Qualifications

Essential

• Masters degree in Pharmacy (or equivalent)
• Registered with GPhC
• Post-graduate diploma in clinical or psychiatric pharmacy

Desirable

• Masters in Clinical Pharmacy
• Registered Independent Non-medical Prescriber
• Other postgraduate qualifications relevant to pharmacy practice, such as leadership, management or education and training qualifications
• Full (Credentialed) Membership of the College of Mental Health Pharmacists (CMHP) or willingness to work towards this

Previous experience

Essential

• Significant experience of working within hospital pharmacy
• Significant experience of working in specialist mental health inpatient and community
• Experience of delivering and developing teaching/training/education up to and including post-graduate level
• Demonstrable experience of working with senior healthcare professionals outside of Pharmacy
• Demonstrable experience of managing, developing and mentoring a large number of staff/teams
• Experience in policy/procedure/guideline writing and implementation

Desirable

• Experience in setting up, delivering and developing services, particularly with commissioners

Knowledge, Skills and Abilitie

Essential

• Excellent interpersonal communication and reporting skills, verbal and written
• Ability to work under pressure, prioritise and meet deadlines
• Ability to access, review and process complex clinical information from appropriate sources
• Good time management, problem solving and prioritisation skills; ability to manage own time and workload

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

TBC - Trustwide role can be based at any SSC location

Bristol

BS16 1ED

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

To undertake the role of peer support worker for an allocated caseload of service users organising and participating in the ongoing assessment, planning, delivery and review of care to meet identified physical and mental health, social and well being needs.

This will include:- Explaining the role of peer support workerOrganising and participating in defined assessment methods/activitiesContributing to care plans identifying and organising other resources asappropriate.Completing relevant paper and electronic documentation in line with the peer support worker role

Developing, planning and undertaking defined interventions to enable the individual to meet and develop their ongoing daily living skills, to increase confidence and independence in line with agreed personal recovery plans.

Planning and undertaking activities to enable the individual to meet and develop their daily living skills, to increase confidence and independence in line with agreed personal recovery plans.Emotional support to individual focusing on motivation and encouragement.

Effectively build hope inspiring relationships which acknowledge the personal journey of each person, and focus on strengths and aspirations to allow the creation of meaningful personal recovery plans.

Communicate effectively with a wide range of people in order to build and sustain effective, and positive relationships with individuals, and carers, team members and other agencies. This may include accessing translation and interpreting services.

To work collaboratively with service users and their carers to understand and manage their mental health needs in line with their personal recovery plan and relapse prevention strategies.

Participate in the development of risk assessments and crisis management plans, rapid access plans, within the appropriate framework, ensuring that when trigger points are reached these are reported appropriately to a registered practitioner, and that immediate or direct action is taken in line with these, or in the event of a crisis.

Respond to the needs of individual with sensitivity with regard to their age, culture, race, gender, ethnicity, social class or disability, modifying behaviour to optimise the helping relationship.

Promote the rights of individual by recognising differences and acting in accordance with the relevant legislation, recognising and reporting discriminatory behaviour, and taking appropriate action.

Work collaboratively and sensitively with individuals, to develop skills to manage their own mental health, in accordance with their personal recovery plan, by actively promoting and using approaches which are affirming, build on strengths, identify past positive experience and success, and use small steps to move towards the persons goal.

To be responsible for maintaining own caseload on a day to day basis, ensuring that time is prioritised effectively.

Contribute to the protection of individuals from abuse and harm in line with local safeguarding policies and procedures, by recognising and reporting any signs that may indicate an individual is at risk of neglecting or harming themselves, or at risk from others, and by participating in processes with other agencies to keep the individual safe.

Develop own knowledge and practice, and contribute to the development of others, making use of available feedback, supervision and appraisal to identify appropriate areas of development for this work role, taking responsibility for accessing identified learning and training opportunities.

Monitor and maintain health, safety and security of self and others, taking appropriate action where required.

Maintain accurate, confidential records of patient activity, writing reports and letters, utilising electronic record and other systems available within the organisation.

Report and record within agreed timeframes, all activity relating to information reporting and performance requirements.

To participate in local arrangements in order to ensure consistent care to service users across the local geography

Right to Work in the UK This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.

Please see Job Description for full duties

Person Specification

Education and Qualification

Essential

• HEE PSW training - williness to undertake
• NVQ Level 3 completed in Health and Social Care, or able to demonstrate an equivalent and relevant level of knowledge and experience.

Experience and Knowledge

Essential

• Personal lived experience, serving in the armed forces and experiencing mental health challenges and recovery
• To have experience of recovering a meaningful life
• Relevant experience of working in any health, social care, or any related voluntary organisation setting.
• Able to articulate a clear knowledge of policy and legislative frameworks within which mental health services are delivered including a person's rights under the MHA, CPA Mental Capacity Act.
• Demonstrates a good understanding of recovery principles and the role of secondary and specialised mental health services in the delivery of care.
• The ability to form and sustain a working relationship with service users and carers, demonstrating an understanding of when a different approach might be needed
• Demonstrate an ability to deliver a range of specific therapeutic interventions with agreed outcomes within a prescribed framework
• Demonstrate well-developed listening skills and effective verbal communication skills
• Demonstrate well developed written communication skills, with the ability to produce letters, written reports, maintain accurate records and record required statistical information.
• Ability to share personal stories of recovery in a positive and safe way. Ability to assist people to develop recovery plans.

Desirable

• Experience of mental health services, as a user, carer, volunteer or worker.
• Experience of teaching/training individuals or groups.
• Experience of working in a customer care environment, e.g. an Advice Centre, telephone Helpline or Advocacy Service.

Skills and Abilities

Essential

• Well-developed IT skills including competent use of Microsoft Office, and the use of electronic record keeping systems. Excellent written, verbal and non-verbal communication skills.
• To communicate effectively with a range of service users, carers, professionals and agencies
• Demonstrate an ability and awareness to maintain personal boundaries

other requirements

Essential

• Empathy for individuals who have experienced mental health problems and ability to cope with behaviour which may be challenging at times.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Fountain Way

Wilton Road

Salisbury

SP2 7FP

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Safeguarding

To provide specialist professional advice on managing adult safeguarding cases, and work to assist in developing effective multiagency working to safeguard adults

To work within a designated team

To provide specialist professional advice on managing MAPPA and Prevent cases and work to assist in developing effective multiagency working in MAPPA and Prevent

To provide professional advice on managing safeguarding children and domestic abuse cases

To provide professional advice on initial management of cases involving allegations against AWP staff, volunteers or services, and ensure that any such allegations are reported to the Trust Allegations Officer

To attend and report to the Trust governance groups/committees in an advisory capacity

To be an active member of the local and regional safeguarding networks and working groups

To work with the clinical audit department to ensure effective rollout of trust audit programmesin the area(s) of responsibility and assure follow through on recommended actions

To participate in the development and implementation of appropriate policy and performance frameworks, to support staff to recognise, understand and meet their duties of care in relation to relevant legislation, in areas of responsibility

To participate in the development of, and the delivery of specialist safeguarding training and practice development

To participate in the development and implementation of Trust work plans, to assist the trust in meeting statutory, regulatory, and performance standards

To be responsible for the development of specific Trust policies, procedures and guidance for safeguarding, as directed

To facilitate effective working arrangements with service users and carers, both directly and through PALS, in relation to safeguarding

To provide cover for other Senior Practitioners- Safeguarding, as required.

Leadership

To be responsible for the management and reporting of specific projects as directed

Contribute to the professional development of other staff in this specific area of professional practice as required

To deputise, and provide cover, for the Trust Deputy/Head of Safeguarding, both on an identified standing basis, and on an ad hoc one, as required

Performance Management

Responsible for undertaking audit, benchmarking in conjunction with Governance colleagues to ensure learning outcomes are reflected and implemented

To support the effective performance and functioning of safeguarding in practice, learning from experience, and management oversight by operational services

Communication

Ensure advice is available to the full range of specialties within the organisation on the day today management of safeguarding

To liaise with the Trust named doctor and Lead named professional/nurse, as appropriate

Work across external organisations and within AWP (which includes a good deal of cross-site travel) using various methods of communication (e.g. face-to-face, electronic media) to raise the profile and reputation of the services offered, and to build and sustain the confidence of our local population in our current and future service

Person Specification

Qualifications

Essential

• Registered Nurse, or other appropriate professional registration, with substantial clinical experience, and management experience in a specialist safeguarding role

Experience

Essential

• Advanced/expert understanding/application of relevant practice/standards/audit in relation to Safeguarding adults
• Knowledge and experience of the legislative framework and practice of safeguarding and public protection including information sharing and governance, consent and confidentiality
• Proven leadership/management experience, able to demonstrate examples of positive impact/change within service delivery/practice at an advanced level

Knowledge

Essential

• Detailed and up-to-date knowledge of policies, statutory regulations and guidance relating to Safeguarding- Vulnerable people especially children and young adults and a working knowledge of guidance relating to Safeguarding Adults at risk

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Blackberry Hill Hospital

Manor Road

Bristol

BS16 2EW

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

FAMILY SUPPORT ASSISTANT PRACTITIONER | Band 4 | £28,392 - £31,157

Full Time - working 35 hours over 5 days per week (a job share would also be considered)

Location: Winsley, Wiltshire (with hybrid working agreed)

WHY THIS ROLE?

Are you passionate about supporting people through some of life's most difficult experiences? Do you have the compassion, emotional resilience and interpersonal skills to help patients, families, carers and bereaved individuals feel heard, supported and understood?

This rewarding role combines emotional support, care coordination, bereavement support and community engagement. Working alongside experienced professionals, you'll manage a small caseload, facilitate wellbeing and bereavement groups, support families throughout their hospice journey and help people build resilience during challenging times.

ABOUT THE BENEFITS

Dorothy House is an incredible place to work. Some of our benefits include:

As a Family Support Assistant Practitioner, you will work as part of our specialist Family Support Team to provide compassionate support and guidance to patients, families and carers. Your responsibilities will include:

ABOUT YOU

If you are a compassionate individual who enjoys supporting others and building meaningful relationships, you'll find this role incredibly rewarding both professionally and personally.

If this sounds like your ideal job, then we'd love to see your application. Please note that our vacancies can close at any time once sufficient applications have been received. We therefore encourage early submission of your application.

INTERVIEWS

Interviews for this role will be held at the beginning of September 2026.

Person Specification

Qualifications

Essential

• * Relevant qualification or equivalent experience in health, social care, counselling, mental health or a related field

Desirable

• * Experience providing person-centred support to patients, families, carers or vulnerable individuals
• * Experience undertaking assessments, triage, referrals or identifying support needs
• * Ability to identify, manage and appropriately escalate safeguarding, wellbeing or risk concerns
• * Able to work independently, maintain accurate records and collaborate effectively within multidisciplinary teams

Experience

Essential

• * Experience within hospice, palliative care, bereavement, family support or mental health services
• * Training or experience in counselling skills, bereavement support, group facilitation or trauma-informed practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Dorothy House Hospice

Address

Winsley, Bradford-on-Avon BA15 2LE

Winsley

BA15 2LE

United Kingdom

Employer's website

https://www.dorothyhouse.org.uk (Opens in a new tab)

Job description

Job responsibilities

SPECIALTY DOCTOR

Pay: 2021 SAS Contract pay scale (based on years of experience)

Contact: Part Time - working 24 hours a week (working pattern to be discussed - occasional weekend working and first medical on call will be required). Candidates looking for just 8 or 16 hours a week would be considered.

Term: This is a Fixed Term contract working until the end of September 2027

Location: Based at our hospice in Winsley, Wiltshire (with same travel across our community as needed)

WHY THIS ROLE?

This is a unique opportunity to join Dorothy House and help shape the future of specialist palliative and end of life care across Bath, North-East Somerset and Wiltshire.

We are seeking a compassionate and motivated Specialty Doctor to join our Medical Team, on a fixed term, part-time basis providing expert palliative care across inpatient, outpatient and community services.

Whether you are already working in palliative medicine or have experience in a related specialty such as general medicine, geriatrics, oncology or general practice, we would love to hear from doctors who share our values of We Care, We Connect, We Create

ABOUT THE BENEFITS

Dorothy House is an incredible place to work. Some of our benefits include:

WHAT WILL THE ROLE INVOLVE?

As a Specialty Doctor, you will play a key role in delivering specialist palliative medical care as part of our multidisciplinary team. Your responsibilities will include:

See our full detailed Job Description on our website for more information.

ABOUT YOU

The role would be well suited to compassionate doctor who values holistic, person-centred care and wants to make a meaningful difference to patients and families, and wishes to gain more experience in palliative medicine - there will be the opportunity to learn more about palliative medicine during this role. The role would be well suited to a doctor who already has experience working in palliative medicine, general practice, general medicine or oncology.

If this sounds like your ideal job, then we'd love to see your application. Please note that our vacancies can close at any time once sufficient applications have been received. We therefore encourage early submission of your application.

INTERVIEWS

Interviews will take place at the end of August 2026.

Person Specification

Qualifications

Essential

• * Primary Medical Qualification recognised by the GMC, with full GMC Registration and Licence to Practise

Experience

Essential

• * Significant medical experience including specialist palliative medicine experience, which may include oncology, geriatric medicine or general medicine
• * Experience of multidisciplinary working and contributing to complex MDT discussions
• * Excellent clinical assessment and decision-making skills, with experience of symptom control and palliative care principles
• * Excellent communication skills with a compassionate, person-centred approach and the ability to manage emotionally demanding situations
• * Commitment to clinical governance, quality improvement, patient safety and delivering best practice care

Desirable

• * Formal teaching, training or education experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Dorothy House Hospice

Address

Winsley, Bradford-on-Avon BA15 2LE

Winsley

BA15 2LE

United Kingdom

Employer's website

https://www.dorothyhouse.org.uk (Opens in a new tab)

Job description

Job responsibilities

Please refer to the accompanying job description for full details on the roles and responsibilities of this post.

Person Specification

Qualifications

Essential

• Full GMC Registration or eligibility to be included on the register and holding a current licence to practise at the time of appointment.
• Eligible for inclusion in the Specialist Register or within 6 months of gaining CCT in Child and Adolescent Psychiatry.
• Section 12 approval/ Approved Clinician Status OR able to achieve within 3 months of appointment
• MB BS or equivalent medical qualification.

Desirable

• Relevant Higher Degree e.g. MD, PHD, Msc or other additional clinical qualifications
• MRCPsych or MRCPsych equivalent approved by the Royal College of Psychiatrists
• Additional clinical qualifications

Experience

Essential

• Wide breadth of clinical experience working with children and young people with mental health problems and their families
• Knowledge and evidence of participation in CPD.
• Evidence of effective multidisciplinary team involvement.
• Evidence of effective multi-agency working

Desirable

• Specific additional therapy training (e.g. Positive Behavioural Support, CBT, systemic therapy, DBT etc.)

Personal Skills

Essential

• To possess leadership skills and be able to work collaboratively in a multidisciplinary team.
• Ability to manage own time, workload and prioritise clinical work
• Able to demonstrate excellent communication skills, in order to effectively work with patients, carers and staff.
• Excellent written and oral communication skills

Clinical Skills

Essential

• Skills in psychiatric assessment, formulation and risk management (including safeguarding) as well as psychopharmacology in children, neurodevelopmental disorders and attachment difficulties.

Knowledge

Essential

• Understanding of the management skills required to function successfully as a Consultant.

Teaching

Essential

• Commitment to and experience of undergraduate and postgraduate learning and teaching.
• Understand principles of teaching.

Research & Audit

Essential

• Experience or involvement in a research project and publication.
• Ability to supervise junior medical staff undertaking research projects.
• Experience of carrying out an audit project

Management

Essential

• Evidence of management/leadership skills training.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Knowle Clinic

Broadfield Road

Bristol

BS4 2UH

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Practice

1. The post holder will provide Vocational, Educational and Recreational activities for the service users in the unit and via community access.
2. Organization of activities for all service users to develop and maintain new skills.
3. To provide in-house activities for other care staff to use with service users, i.e. puzzles, football, board games etc.
4. To organize trips out for the service users.
5. As a member of the support team, help to create a safe, educational and therapeutic environment based on the needs of the individuals and ensuring that their rights, dignity and personal privacy are maintained at all times.
6. Follow written care plans and guidelines, working closely with the service users to promote greater independence.
7. Monitor the general health of the service users reporting any changes in physical or mental condition.
8. To encourage and assist the service users to participate in a wide range of activities using local facilities wherever possible, thus developing positive contacts with the local community.

Education & Health Promotion

1. To keep up to date with changing practices and attend relevant training appropriate to the role as directed. Promote positive attitudes towards mental health.

This will include:

a) Attend regular statutory training and updates.

b) Participate in appraisal and supervision processes from identified Team Leader.

c) Contribute to the learning environment of staff undergoing training and new team members as directed.

d) Maintain Health and Safety in accordance with the Health and Safety at Work Act (1974).

e) Work to the Clinical, Personnel and other Policies and Procedures of AWP Trust.

Finance and Workforce

1. To play a role in making best use of available workforce resources based on agreed staffing models and contributing to provision of best care possible.
2. Follow Trust and Service Policies relating to the security of the building/clients, to ensure safe practice and protection of clients, staff, visitors and members of the general public.
3. Play a part in the service provision that is both safe and therapeutic within span of knowledge.
4. Contribute to the development of other support staff.
5. Effective time management

Record Keeping and Administration

1. To maintain standards of record keeping and associated administration in accordance with AWP Trust Policy and local joint arrangements and professional guidelines.
2. The upkeep of contemporaneous, chronological and accurate mental health records in accordance with relevant NMC Guidelines and Trust Policy.
3. Work under the direction of Essence of Care lead.
4. Contribute to the achievement of Controls Assurance Standards relating to Records Management within their span of control.

Practice Development & Clinical Audit

1. To participate with support of registered nurse to clinical audit and comply with activity as outlined in The Essence of Care.

Person Specification

Application

Essential

• Previous experience of working with people who have acute mental health problems
• Good organisational skills and time management ability
• NVQ level 3 in care or substantial equivalent experience gained in a role supporting people with significant health or social care needs
• Numerate and literate
• Empathy for individuals who have experienced mental health problems and ability to cope with behaviour which may be challenging at times

Desirable

• Previous experience of providing activities to service users with acute mental health problems.
• Certificate in Mental Health

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Bluebell Unit - Green Lane Hospital

Marshall Road

Devizes

SN10 5DS

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Housekeepers support the Nursing Staff to provide an appropriate environment for patient care.

Duties will include general cleaning of all Ward/Departmental areas and the preparation and presentation and service of patients' meals and beverages.

Housekeepers will be expected to demonstrate a flexible attitude to their work to meet the needs of the ward and the patients.

Housekeepers are expected to work in a controlled and systematic way in an environment where there may be constant distractions and contact with service users displaying disturbed and challenging behaviour on a frequent basis.

Person Specification

Essential

Essential

• Previous Housekeeping Experience
• Previous Catering Experience
• Food Hygiene Awareness
• COSHH Awareness
• Flexible approach/Teamwork

Desirable

• Literate
• Numerate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Callington Road Hospital

Marmalade Lane, Brislington

Bristol

BS4 5BJ

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Liaise with a wide range of stakeholders, both internal to the organisation and external, including: Medical Staff Multidisciplinary Teams (Community or Inpatient) Services Users and Carers Health and Social Care teams Third sector/voluntary agencies Community groups and local authority provision Other statutory agencies e.g. Police, Ministry of Justice etc.

Set out local specifics as required

Excellent communication skills, written and verbal, with a wide range of people, including outside agencies, sometimes requiring tact and persuasive skills where there may be barriers to understanding or agreement.

Exchange verbal and written information with patients, staff and carers relating to appointments, admissions and meetings etc.

Provide and receive routine and complicated information, including dealing with enquiries from external stakeholders and the public. This may include sensitive information.

Work within a multi-disciplinary environment ensuring that communication with appropriate team members is effective.

To receive and open mail (paper and electronic as necessary) and distribute/despatch accordingly ensuring appropriate action is taken with high priority items.

To manage both telephone and face to face contacts with distressed service users in a supportive and empathetic manner.

Exercise judgement when dealing with patient inquires, analyse and resolve non-clinical patient problems including resolving conflicting diaryappointments or schedules, clinics, meetings, tribunals etc.

Manage the organisation of key meetings including business meetings and conferences, grievance hearings etc. and compile and prepare agendas and supporting papers for meetings.

Type patient reports/correspondence/e-mails as required, deal with telephone/face to face enquiries from patients. Input accurate and up to date patient data onto the Rio system.

Interpret and advise on data and office management functions and implement relevant procedures.

Consider line management issues and decide on a course of action to be taken.

Day to Day line management and support to medical staff as required: Carry out supervision sessions on a monthly basis Undertake appraisals Provide immediate guidance and assistance in problem solving Agree/monitor absences in regard to Annual leave, flexi time, sickness Workload management

Prepare and present reports and a range of complex information in a range of formats including the production of scorecards, KPIs, performance reports and ad-hoc reports.

Collect performance data and produce monthly performance reports as required and directed by the Business Coordinator.

Ensure that appropriate systems are developed and maintained to prompt bring forward information or follow-up that is required for appointments, meetings and projects etc. and for outstanding work that has been requested by a certain deadline.

Take and distribute formal minutes as necessary.

Authorised signatory for small payments, timesheets.

Set up and manage effective office management/filing systems to support the service delivery.

May need to arrange rotas/staff cover.

Plans own workload to ensure that weekly, monthly, quarterly and annual tasks are met.

Prioritise workload with particular consideration to issues arising and responding to shifting priorities appropriately.

Assist patients during incidental contact, to provide non-clinical advice or information to patients/relatives or carers.

Person Specification

Experience and Knowledge

Essential

• Knowledge of the full range of routine and non routine admin and secretarial procedures
• Excellent computer and IT skills to enable the production of reports and spread sheets
• Experience of working as part of a team
• Experience of supervising staff
• Experience of using specialist Intermediate theoretical knowledge of admin terminology and organisational procedures to enable problem solving etc

Desirable

• Administration experience in a health/social care setting

Education and Qualification

Essential

• NVQ 3 in Team Leader/Supervisor or similar relevant qualification or Equivalent competence acquired by experience and willingness to undertake NVQ 3 Team Leader

Skills and Abilities

Essential

• Excellent communications skills, both verbal and written
• Ability to take and convey clear messages
• Ability to prioritise and work to conflicting demands
• Ability to problem solve
• Plan and prioritise own workload and the workload of others as required
• Ability to deal with difficult situations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Blackberry Hill Hospital

Stapleton

Bristol

BS16 1EG

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)