Job summary

Ready to make an impact?

Modality East Surrey Medical Practice Full-time equivalent post; part-time applications welcomed Horley, Smallfield and Caterham

Join our award-winning practice nursing team

We are seeking a skilled, compassionate and enthusiastic Practice Nurse to join Modality East Surrey Medical Practice. Caring for approximately 45,000-46,000 patients across four sites, we offer the opportunity to deliver the breadth of practice nursing within an innovative, forward-thinking training practice. We are recruiting to a full-time equivalent post and welcome part-time applications.

Our CARE values Commitment, Accountability, Respect and Excellence guide our work with patients and colleagues. We value professional judgement, shared learning and ideas that improve patient care.

Why Join Us?

• NHS pension scheme
• Minimum 27 days annual leave + 8 bank holidays (pro rata)
• Employee discounts and benefits scheme
• Employee Assistance Programme (EAP)
• Education and career development pathways
• Enhanced family-friendly policies, flexible working options, and wellbeing initiatives

Main duties of the job

You will assess, plan, deliver and evaluate evidence-based nursing care, combining long-term condition management with prevention and health promotion. Working within your competence and agreed protocols, you will support safe, coordinated care and contribute to audit and service improvement. Your work will include routine practice nursing procedures, personalised advice and timely escalation of clinical concerns.

About us

Our East Surrey practices are an award-winning practice part of Modality Partnership, one of the UKs largest GP super-partnerships, serving over 500,000 patients with a workforce of more than 1,800 staff. Our sites are Birchwood and Wayside in Horley, Smallfield and Townhill in Caterham. We continuously innovate to improve patient care and staff experience, embracing digital tools and automation to enhance how services are delivered.

Our experienced nursing team includes a Diabetes Specialist Nurse and a Respiratory Specialist Nurse. The wider clinical team includes two paediatric Advanced Nurse Practitioners working at consultant-level competency within their scope of practice. GP partners, healthcare assistants and operational colleagues support multidisciplinary working. We focus on accessible care, continuity, proactive long-term condition management and services for patients with complex needs. We use digital systems to support coordinated care and welcome staff involvement in developing pathways. Induction, supervision and development support will reflect your experience and the requirements of the role.

Application Process

If you enjoy delivering person-centred care, helping patients manage their health and contributing to service improvement, we would welcome your application. Please describe your current clinical competencies, relevant experience and any areas you would like to develop. Informal enquiries and visits are welcome.

Job summary

Ready to make an impact in Primary Care? Why not consider joining us as a Health Care Assistant within the East Surrey Division of Modality Partnership.

If you are passionate about delivering high-quality patient care, enjoy working as part of a supportive multidisciplinary team, and want a role where you can positively influence health and wellbeing within your community, we would love to hear from you. This is an excellent opportunity to develop your clinical skills in a progressive Primary Care environment while making a meaningful difference to patients every day.

Apply now and join a team where our organisational CARE values Commitment, Accountability, Respect and Excellence shape the way we work every day.

We are seeking a Health Care Assistant to join our team at Birchwood Medical Practice on a full-time basis. This is far more than a traditional support role you will be a vital member of the nursing and practice team, contributing directly to the delivery of safe, effective, and compassionate patient care while supporting service efficiency and quality improvement.

Why join us?

As part of Modality Partnership, you will benefit from:

• NHS pension scheme
• Minimum 27 days annual leave plus 8 bank holidays (pro rata)
• Employee discounts and benefits scheme
• Employee Assistance Programme (EAP)
• Education and career development pathways
• Enhanced family-friendly policies
• Flexible working options
• Wellbeing support initiatives

Main duties of the job

This is a hands-on, patient-facing clinical support role working closely with the nursing and wider multidisciplinary team to promote health, prevent illness, and support the ongoing management of patients across the practice.

You will carry out a range of clinical tasks including patient health checks, observations, phlebotomy, urine testing, and ECG recording where trained, supporting both routine and long-term condition monitoring. The role also involves assisting with vaccination programmes, wound care, suture and staple removal where appropriate, and providing patients with health promotion advice to support self-care and wellbeing.

You will maintain accurate and timely clinical records, respond to patient queries, and work collaboratively across the practice to ensure smooth, safe, and effective care delivery. Flexibility, professionalism, and a compassionate approach are essential as you support both patients and colleagues in a fast-paced Primary Care environment.

Strong communication skills, good IT knowledge, and a genuine commitment to patient-centred care are key to success in this role. In return, you will be supported to develop your clinical skills and progress your career within a forward-thinking organisation.

About us

Our East Surrey practices are part of Modality Partnership, one of the UKs largest GP super-partnerships, serving over 500,000 patients with a workforce of more than 1,800 staff. We continuously innovate to improve patient care and staff experience, embracing digital tools and automation to enhance how services are delivered.

We continuously innovate to improve patient care and staff experience. In this role, you will work closely with the healthcare team to support consistent ways of working and improve patient satisfaction. You will also gain a wide portfolio of Primary Care clinical skills and career development opportunities.

If you are ready to make a real difference to patients lives, develop your clinical skills, and grow your career within a supportive Primary Care environment, we want to hear from you. Apply now and join our team where your expertise, commitment, and initiative truly matter.

Modality Partnership is proud to be an Equal Opportunities Employer, committed to ensuring fair and inclusive recruitment in line with the Equality Act 2010.

Job summary

APEX Primary Care Network are looking for a Pharmacy Technician to cover a temporary maternity leave, this position is raised for 5 months but may be a little longer.

Pharmacy technicians play a very important role, complementing clinical pharmacists, community pharmacists and other members of the PCN multi-disciplinary team. The pharmacy technician will provide support to the network as a whole and each member practice as needed. The aim is to improve the quality of prescribing and patient outcomes across the network through high quality medicines review and optimisation.

Main duties of the job

Pharmacy technicians core role responsibilities will cover clinical, and technical and administrative categories; supporting improvements to maximize safe, cost effective prescribing and achieve the best clinical outcomes for patients. The post holder will be involved in many aspects of medicines management and be supported and developed in this role by the PCN clinical and Pharmacy Teams.

These will be very patient focused roles, in the first instance with an emphasis on improving processes to reduce any risks with medicines and enhance the patient experience especially at interfaces of care; as well as ongoing monitoring and supply of medication. Whilst based in primary care, there will be clear links to our inpatient and dispensary teams based in Lincoln.

We deliver services to working-age adults, the elderly, children and young people, those with learning disabilities and forensic services. We envisage the roles will become embedded within community teams delivering medicines management services for their patients and supporting the repeat prescription of medicine under shared care arrangements, working alongside a pharmacist and other healthcare professionals. Previous primary care experience is not essential as training will be provided.

This post requires the post holder to frequently travel to various locations.

About us

APEX PCN takes a positive and proactive approach to support staff in their personal development and is embedding a Talent Management approach within the PCN, with the vision of helping people to be as good as they can be.

These are exciting times at APEX PCN as we expand our Medicines Optimisation services across the organisation. If you are a Pharmacy Technician experienced in or interested in advancing your career, these could be the posts for you, as we transform our medicines related services for our community/primary care patients.

Details

Date posted

29 September 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Fixed term

Duration

5 months

Working pattern

Part-time, Flexible working

Reference number

A4325-26-0011

Job locations

Birchwood Medical Practice

Jasmin Road

Lincoln

Lincolnshire

LN6 0QQ

United Kingdom

Boultham Park Road

Lincoln

LN6 7SS

United Kingdom

Moor Lane

North Hykeham

Lincoln

LN6 9AY

United Kingdom

The Woodland Medical Practice

Jasmin Road

Lincoln

LN60QQ

United Kingdom

Job description

Job responsibilities

JOB DESCRIPTION

Post Title: Pharmacy Technician

Reports to: PCN Pharmacist

GP Partners

JOB SUMMARY

To support the Practice Pharmacist to ensure the delivery of safe, effective and efficient systems for repeat prescribing, medicines optimisation, reducing medicines waste and maximising patient outcomes.

Assist the Practice Pharmacist and the GP Partnership to provide medication services to patients via clinics in the practice, domiciliary visits and in residential and nursing homes, and to deliver pharmaceutical care plans that maximise cost-effective prescribing and improve the quality of patient care.

Job Responsibilities

• To support, train and oversee the administrative staff involved in the preparation of repeat prescriptions and to participate in the daily preparation of repeat prescriptions in order to ensure high quality, safe and timely repeat prescribing
• To support the administration staff with medicines reconciliation in accordance with practice protocols and to update patients medical records / prescribing accordingly
• To contribute to the review and development of repeat prescribing protocols /Standard Operating Procedures to improve the efficiency and effectiveness of repeat prescribing systems
• To provide advice to GPs, staff and patients in changes to prescribing in order to support the improvement of prescribing safety, quality and cost effectiveness
• To participate in medication audits
• To assist in the appropriate monitoring and management of prescribing the budgets and to liaise with the medicines management team at the ICB
• To prepare evidence based resources and information to support the implementation of rational cost-effective prescribing
• To support the PCN Pharmacist to provide medication reviews, patient information leaflets, medicine awareness
• To take a proactive approach to the safe handling of prescriptions, including assessment of risk and making recommendations for improvement
• To respond to medication queries from patients and staff in a professional manner referring to the appropriate GP in accordance with practice protocols
• To advise on the sourcing and safe management of medicines as appropriate
• To assist in the submission of claims for personally administered drugs as required
• To act as a link between practice and local community and hospital pharmacy services

Responsibility for administration

• Taking messages and passing on information as appropriate
• Computer data entry, processing and recording information in accordance with practice procedures
• Initiating contact with and responding to requests from patients , other team members and associated healthcare professionals and providers
• Helping to maintain a positive and patient focussed culture
• Helping to maintain a positive and supportive culture across the whole of the practice team
• Other administration duties as required

Staff Management

• To provide supervision, training and professional leadership to the practice administration staff/ prescribing staff as required

Patient Services

Provide telephone and patient facing medicines support for patients

Provide medication review services to patients via clinics in the practice, domiciliary visits and in care homes, and to deliver pharmaceutical care plans that maximise cost-effective prescribing and improve the quality of patient care.

To present at patient group meetings or other appropriate events to give medicines advice and information

To produce patient information leaflets and posters and run medicines awareness projects throughout the year.

Assist the Partnership with the appropriate monitoring and management of prescribing budgets.

To prepare evidence based resources and information to support the medicines management team and all other health professionals in the implementation of rational cost effective prescribing.

To help plan, develop and support the introduction of new working processes within the practice to optimise the quality of prescribing.

To be innovative and demonstrate a commitment to improve skills and abilities in self and others with regard to patient services.

Communication

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognise peoples needs for alternative methods of communication and respond accordingly.

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & safety:

The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):

Using personal security systems within the workplace according to practice guidelines

Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines

Correct use of Personal Protective Equipment (PPE)

Use and monitoring of the correct use of Standard Operating Procedures for cleaning and infection control

Responsible for correct hand hygiene of self and others

Ownership of infection control and clinically based patient care protocols, and implementation of those protocols within the team

Active observation of current working practices across the team in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process

Making effective use of training to update knowledge and skills across the full range of infection control and patient processes

Monitoring practice facilities and equipment in relation to own role in infection control, ensuring that provision of hand-cleansing facilities, wipes etc. are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.

Safe management of sharps procedures, including use, storage and disposal

Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management

Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised

Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers

Undertaking periodic infection control training

Routine management of own team / team areas, and maintenance of work space standards

Waste management, including collection, handling, segregation, container management, storage and collection

Spillage control procedures, management and training

Decontamination control procedures, management and training, and equipment maintenance

Maintenance of sterile environments

Correct cleaning of equipment used for near patient testing, such as blood glucose monitoring equipment, using the manufacturers instructions as appropriate

Demonstrate due regard for safeguarding and promoting the welfare of children.

Please see supporting information for full Job Description

Job description Job responsibilities JOB DESCRIPTIONPost Title: Pharmacy Technician Reports to: PCN Pharmacist GP Partners JOB SUMMARYTo support the Practice Pharmacist to ensure the delivery of safe, effective and efficient systems for repeat prescribing, medicines optimisation, reducing medicines waste and maximising patient outcomes.Assist the Practice Pharmacist and the GP Partnership to provide medication services to patients via clinics in the practice, domiciliary visits and in residential and nursing homes, and to deliver pharmaceutical care plans that maximise cost-effective prescribing and improve the quality of patient care. Job Responsibilities To support, train and oversee the administrative staff involved in the preparation of repeat prescriptions and to participate in the daily preparation of repeat prescriptions in order to ensure high quality, safe and timely repeat prescribing To support the administration staff with medicines reconciliation in accordance with practice protocols and to update patients medical records / prescribing accordingly To contribute to the review and development of repeat prescribing protocols /Standard Operating Procedures to improve the efficiency and effectiveness of repeat prescribing systems To provide advice to GPs, staff and patients in changes to prescribing in order to support the improvement of prescribing safety, quality and cost effectiveness To participate in medication audits To assist in the appropriate monitoring and management of prescribing the budgets and to liaise with the medicines management team at the ICB To prepare evidence based resources and information to support the implementation of rational cost-effective prescribing To support the PCN Pharmacist to provide medication reviews, patient information leaflets, medicine awareness To take a proactive approach to the safe handling of prescriptions, including assessment of risk and making recommendations for improvement To respond to medication queries from patients and staff in a professional manner referring to the appropriate GP in accordance with practice protocols To advise on the sourcing and safe management of medicines as appropriate To assist in the submission of claims for personally administered drugs as required To act as a link between practice and local community and hospital pharmacy services Responsibility for administration Taking messages and passing on information as appropriate Computer data entry, processing and recording information in accordance with practice procedures Initiating contact with and responding to requests from patients , other team members and associated healthcare professionals and providers Helping to maintain a positive and patient focussed culture Helping to maintain a positive and supportive culture across the whole of the practice team Other administration duties as required Staff Management To provide supervision, training and professional leadership to the practice administration staff/ prescribing staff as required Patient Services Provide telephone and patient facing medicines support for patients Provide medication review services to patients via clinics in the practice, domiciliary visits and in care homes, and to deliver pharmaceutical care plans that maximise cost-effective prescribing and improve the quality of patient care. To present at patient group meetings or other appropriate events to give medicines advice and information To produce patient information leaflets and posters and run medicines awareness projects throughout the year. Assist the Partnership with the appropriate monitoring and management of prescribing budgets. To prepare evidence based resources and information to support the medicines management team and all other health professionals in the implementation of rational cost effective prescribing. To help plan, develop and support the introduction of new working processes within the practice to optimise the quality of prescribing. To be innovative and demonstrate a commitment to improve skills and abilities in self and others with regard to patient services. CommunicationThe post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly.Confidentiality:In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriatelyIn the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidentialInformation relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive dataHealth & safety:The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to): Using personal security systems within the workplace according to practice guidelines Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines Correct use of Personal Protective Equipment (PPE) Use and monitoring of the correct use of Standard Operating Procedures for cleaning and infection control Responsible for correct hand hygiene of self and others Ownership of infection control and clinically based patient care protocols, and implementation of those protocols within the team Active observation of current working practices across the team in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process Making effective use of training to update knowledge and skills across the full range of infection control and patient processes Monitoring practice facilities and equipment in relation to own role in infection control, ensuring that provision of hand-cleansing facilities, wipes etc. are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate. Safe management of sharps procedures, including use, storage and disposal Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers Undertaking periodic infection control training Routine management of own team / team areas, and maintenance of work space standards Waste management, including collection, handling, segregation, container management, storage and collection Spillage control procedures, management and training Decontamination control procedures, management and training, and equipment maintenance Maintenance of sterile environments Correct cleaning of equipment used for near patient testing, such as blood glucose monitoring equipment, using the manufacturers instructions as appropriate Demonstrate due regard for safeguarding and promoting the welfare of children.Please see supporting information for full Job Description

Person Specification

Qualifications

Essential

• Professional registration with GPhC
• BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
• Evidence of continued professional development (CPD)
• Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy
• Advanced theoretical and practical knowledge of evidence based medicine
• Evidence of knowledge of Primary Care Networks and General Practice including an understanding of the GP Five Year Forward view
• Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input and support in the context of pathways of care and the business of the organisation(s)
• An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing
• Knowledge and understanding of pharmacy law and ethics and current legislation.
• Advanced theoretical and practical knowledge of evidence based medicine
• Evidence of knowledge of Primary Care Networks and General Practice including an understanding of the GP Five Year Forward view
• Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input and support in the context of pathways of care and the business of the organisation(s)
• Awareness of GP budget-management and funding systems to enable GP clinical pharmacist services to assist delivery of PCN and NHS priorities and requirements for financial balance and quality
• Good clinical pharmacy knowledge including terminology
• Knowledge and understanding of pharmacy law and ethics and current legislation

Desirable

• Evidence of knowledge of Primary Care Networks and General Practice including an understanding of the GP Five Year Forward view.
• Awareness of GP budget-management and funding systems to enable GP clinical pharmacist services to assist delivery of PCN and NHS priorities and requirements for financial balance and quality.
• An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing.
• Able to use SystmOne.
• Ability to work from home on some occasions where tasks allow.
• Please see supporting information for full Person Specification.

Person Specification Qualifications Essential Professional registration with GPhC BTEC/NVQ level 3 or equivalent in pharmaceutical sciences Evidence of continued professional development (CPD) Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy Advanced theoretical and practical knowledge of evidence based medicine Evidence of knowledge of Primary Care Networks and General Practice including an understanding of the GP Five Year Forward view Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input and support in the context of pathways of care and the business of the organisation(s) An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing Knowledge and understanding of pharmacy law and ethics and current legislation. Advanced theoretical and practical knowledge of evidence based medicine Evidence of knowledge of Primary Care Networks and General Practice including an understanding of the GP Five Year Forward view Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input and support in the context of pathways of care and the business of the organisation(s) Awareness of GP budget-management and funding systems to enable GP clinical pharmacist services to assist delivery of PCN and NHS priorities and requirements for financial balance and quality Good clinical pharmacy knowledge including terminology Knowledge and understanding of pharmacy law and ethics and current legislation Desirable Evidence of knowledge of Primary Care Networks and General Practice including an understanding of the GP Five Year Forward view. Awareness of GP budget-management and funding systems to enable GP clinical pharmacist services to assist delivery of PCN and NHS priorities and requirements for financial balance and quality. An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing. Able to use SystmOne. Ability to work from home on some occasions where tasks allow. Please see supporting information for full Person Specification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

APEX Primary Care Network

Address

Birchwood Medical Practice

Jasmin Road

Lincoln

Lincolnshire

LN6 0QQ

United Kingdom

Employer's website

https://www.birchwoodmedicalpractice.com/ (Opens in a new tab)

Employer details

Employer name

APEX Primary Care Network

Address

Birchwood Medical Practice

Jasmin Road

Lincoln

Lincolnshire

LN6 0QQ

United Kingdom

Employer's website

https://www.birchwoodmedicalpractice.com/ (Opens in a new tab)

Job summary

Hours: 19 hours per week

Salary: Based on Experience

Responsible to: GP Partners / Partnership

Working closely with: Practice Manager Operations, Workforce & Finance Contract:

Permanent Working pattern: To be agreed, with flexibility to attend key Partnership, governance, project and external meetings as required

Location: Birchwood Medical Practice

Pension: NHS Pension

Annual leave: 6 Weeks Pro Rata

Probationary period: 3 Months Role Purpose

Role Purpose

The Practice Manager Strategy, Development & Partnership will work primarily with the GP Partners on the long-term development, governance, sustainability and strategic direction of the practice.

The postholder will work alongside an established full-time Practice Manager who has principal responsibility for the day-to-day operational management of the practice.

The two Practice Manager roles are complementary rather than interchangeable. This role provides dedicated senior management capacity for strategic planning, Partnership development, regulatory governance, external relationships and major projects.

This is a senior and autonomous management role. The postholder will be expected to manage their strategic portfolio independently within delegated authority, while maintaining close communication with the GP Partnership and operational Practice Manager.

A significant area of responsibility will be taking a leading management role in the development of the practice's proposed new building and associated premises strategy.

Main duties of the job

Partnership & Strategic Development

The postholder will:

Work closely with the Partners to develop the longer-term strategy of the practice.

Support the Partnership in identifying and delivering strategic priorities and objectives.

Translate strategic decisions into appropriate projects, actions and timescales.

Support longer-term business and organisational planning.

Consider future models of service delivery.

Monitor developments affecting general practice and primary care and identify potential risks and opportunities.

Provide research, analysis and management support to inform significant Partnership decisions.

Provide strategic advice and constructive challenge where appropriate.

Support the Partnership through significant organisational change.

Monitor progress against agreed strategic priorities and provide appropriate reports and assurance to the Partnership.

Future Premises Development

The practice is actively exploring opportunities to develop new, purpose-built premises to support the future needs of our patients, workforce and services. While no new premises development is currently confirmed, this represents an important strategic ambition for the Partnership.

About us

About Birchwood Medical Practice

Birchwood Medical Practice is a friendly and well-established GP partnership based in North Walsham, providing high-quality primary care services to approximately 12,000 patients.

Our multidisciplinary team includes five GP Partners, three Salaried GPs, Nurse Practitioners, Practice Nurses, Nursing Associates, Healthcare Assistants and a dedicated team of administrative and support staff.

We are also a dispensing practice, providing an important service to eligible patients within our local community.

At Birchwood, we pride ourselves on working collaboratively as a supportive and welcoming team, with a shared commitment to providing excellent patient care while continually developing and improving the services we offer.

Job summary

The purpose of the role is to work within a team of Prescription Clerks in the Pharmacy Hub located at Brooklea Health Centre. You will support the Pharmacy team and GPs in managing patient repeat prescriptions for the five practices within Connexus Primary Care Network (PCN). Connexus Primary Care Network (PCN) is a group of five GP Practices; Birchwood Medical Practice, Nightingale Valley Practice, Priory Surgery, Stockwood Medical Practice and Wells Road Surgery which serve the communities of Brislington, Knowle and Stockwood in South-East Bristol.

Main duties of the job

Process repeat prescriptions on a daily basis ensuring compliance with the prescription hub protocols.

About us

Connexus Primary Care Network brings together five GP Practices serving 50,000 patients in the Brislington, St Annes, Knowle, Totterdown and Stockwood areas of South Bristol. The PCN is located in South Bristol locality of BNSSG and employs a small staff team that is responsible for delivering a range of services under contract with NHS England.

Job summary

Ready to make an impact in Primary Care? Why not consider joining us as a Healthcare Assistant within the East Surrey Division of Modality Partnership.

If you are passionate about delivering high-quality patient care, enjoy working as part of a supportive multidisciplinary team, and want a role where you can positively influence health and wellbeing within your community, we would love to hear from you. This is an excellent opportunity to develop your clinical skills in a progressive Primary Care environment while making a meaningful difference to patients every day.

Apply now and join a team where our organisational CARE values Commitment, Accountability, Respect and Excellence shape the way we work every day.

We are seeking a Healthcare Assistant to join our team on a full-time/part-time basis. This is far more than a traditional support role you will be a vital member of the nursing and practice team, contributing directly to the delivery of safe, effective, and compassionate patient care while supporting service efficiency and quality improvement.

Why join us?

NHS pension scheme

Minimum 27 days annual leave plus 8 bank holidays (pro rata)

Employee discounts and benefits scheme

Employee Assistance Programme (EAP)

Education and career development pathways

Enhanced family-friendly policies

Flexible working options

Wellbeing support initiatives

Main duties of the job

This is a hands-on, patient-facing clinical support role working closely with the nursing and wider multidisciplinary team to promote health, prevent illness, and support the ongoing management of patients across the practice.

You will carry out a range of clinical tasks including patient health checks, observations, phlebotomy, urine testing, and ECG recording where trained, supporting both routine and long-term condition monitoring. The role also involves assisting with vaccination programmes, wound care, suture and staple removal where appropriate, and providing patients with health promotion advice to support self-care and wellbeing.

You will maintain accurate and timely clinical records, respond to patient queries, and work collaboratively across the practice to ensure smooth, safe, and effective care delivery. Flexibility, professionalism, and a compassionate approach are essential as you support both patients and colleagues in a fast-paced Primary Care environment.

Strong communication skills, good IT knowledge, and a genuine commitment to patient-centred care are key to success in this role. In return, you will be supported to develop your clinical skills and progress your career within a forward-thinking organisation.

If you are ready to make a real difference to patients lives, develop your clinical skills, and grow your career within a supportive Primary Care environment, we want to hear from you.

About us

Our East Surrey practices are part of Modality Partnership, one of the UKs largest GP super-partnerships, serving over 500,000 patients with a workforce of more than 1,800 staff. We continuously innovate to improve patient care and staff experience, embracing digital tools and automation to enhance how services are delivered.

We continuously innovate to improve patient care and staff experience. In this role, you will work closely with the healthcare team to support consistent ways of working and improve patient satisfaction. You will also gain a wide portfolio of Primary Care clinical skills and career development opportunities.

Modality Partnership is proud to be an Equal Opportunities Employer, committed to ensuring fair and inclusive recruitment in line with the Equality Act 2010.

Job summary

We are seeking a part time Medical Receptionist to join our friendly team 21 hours a week.

Monday 8am-1pm, Tuesday 8am-1.30pm, Wednesday 8.00am-1.30pm and Friday 8am-1pm.

Flexibility will be required.

There is also a Saturday rota which you would be required to be part of which will be a maximum of 2 Saturdays per year.

Main duties of the job

Duties will involve:

- answering the Practices telephone and assisting patients in a courteous, efficient and effective manner

- to assist in patients prescriptions

- greeting and dealing with patients and other visitors either in person or via the telephone

- process personal and telephone requests to book appointments, visits and telephone consultations

- taking messages and efficient communications

- filing, retrieving paperwork and photocopying

- processing and management of patient registrations

- computer data entry/data allocation and collation

- be part of a large shared rota for the occasional out of hour shift

About us

The Birchwood Medical Practice is based close to the City Centre and has a list size of 10900 patients.

The Practice is run by seven GP Partners and there is a large Practice team, including:

Six Practice nurses and HCAs

Large administration team

Three secretaries

Nine receptionists

We are a training practice for GP Registrars and student nurses. We have a CQC rating of Good.

Job summary

We are seeking a part time Medical Receptionist to join our friendly team 17.5 hours a week.

Monday 12.30pm-6.30pm, Wednesday 1pm-6.30pm and Friday 12.30pm-6.30pm.

Flexibility will be required.

There is also a Saturday rota which you would be required to be part of which will be a maximum of 2 Saturdays per year.

Main duties of the job

Duties will involve:

- answering the Practices telephone and assisting patients in a courteous, efficient and effective manner

- to assist in patients prescriptions

- greeting and dealing with patients and other visitors either in person or via the telephone

- process personal and telephone requests to book appointments, visits and telephone consultations

- taking messages and efficient communications

- filing, retrieving paperwork and photocopying

- processing and management of patient registrations

- computer data entry/data allocation and collation

- be part of a large shared rota for the occasional out of hour shift

About us

The Birchwood Medical Practice is based close to the City Centre and has a list size of 10900 patients.

The Practice is run by seven GP Partners and there is a large Practice team, including:

Six Practice nurses and HCAs

Large administration team

Three secretaries

Nine receptionists

We are a training practice for GP Registrars and student nurses. We have a CQC rating of Good.