Job description

Job responsibilities

The post holder will:

• Deliver a high standard of care using advanced clinical skills and in-depth theoretical knowledge
• Work with the on-call GP and other practitioners to provide an urgent care and visiting service at the practice
• Undertake telephone triage of patients
• Undertake Unscheduled Care clinics for patients who need to be seen on the day
• Undertake home visits as part of the visiting team
• Practise in compliance with respective code of professional conduct and within own scope of practice, being responsible and accountable for decisions and actions
• Clinically examine, assess, diagnose, plan implement and evaluate treatment/ interventions and care for patients, using expertise and decision-making skills to inform clinical reasoning approaches when dealing with differentiated and undifferentiated individual presentations and complex situations; using information from multiple sources to make appropriate, evidence-based judgements and/or diagnoses
• Diagnose and manage both acute and chronic conditions, initiating, evaluating and modifying a range of interventions which may include prescribing and reviewing medicines for therapeutic effectiveness (appropriate to patient need and in accordance with evidence based practice and national protocols within scope of practice) , therapies, life style advice and care into a management plan
• Work in partnership with individuals, families and carers, using a range of assessment methods as appropriate (e.g. of history-taking; holistic assessment; identifying risk factors; mental health assessments; requesting, undertaking and/or interpreting diagnostic tests; and conducting health needs assessments)
• Offer a holistic service to patients and their families, supporting people in making decisions, planning care or seeking to make positive changes, with an emphasis on health promotion and self-care
• Where the post holder is an independent prescriber: to prescribe safe, effective and appropriate medication in line with current guidance and legislation
• Work with patients in order to support compliance with and adherence to prescribed treatments, providing information and advice on prescribed or over the counter medication on medication regimens, side effects and interactions
• Assess, identify and refer patients presenting with mental health needs in accordance with the NSF for Mental Health
• Collaborate with other members of the Primary Health Care Team, accepting referrals and referring to them
• Refer patients directly to other services and agencies as appropriate
• Exercise professional judgement to manage risk appropriately, especially where there may be complex and unpredictable events and supporting teams to do likewise to ensure safety of individuals, families and carers.
• Act as a clinical role model/advocate for developing and delivering care that is responsive to changing requirements, informed by an understanding of local population health needs, agencies and networks
• Deliver care according to national guidelines and evidence-based care
• To record accurate data in the patient records to an agreed standard.

Person Specification

Qualifications

Essential

• Registered health professional (NMC/ HCPC) with or working towards MSc Advanced Practice level education

Desirable

• Other relevant degree level or post registration qualification
• Non-medical Prescriber

Experience

Essential

• Post-registration experience in autonomous clinical practice relevant to the role
• Experience in examination of adults and children
• Demonstrable experience of CPD and desire to actively engage in ongoing learning of self and others.
• Of working under pressure and managing varying workloads and changing demands

Desirable

• Experience of work in Walk in Centre, A&E, Primary Care
• Recent experience as an autonomous practitioner diagnosing and treating patients

Knowledge and Skills / Personal

Essential

• Ability to work within a multidisciplinary team
• Excellent clinical reasoning and clinical decision making
• Effective communicator and excellent interpersonal skills
• Excellent computer skills
• Able to work autonomously within professional boundaries and able to seek help as necessary
• Willing to embrace change that will enhance the quality of service at the practice
• Committed to improving the healthcare for people living in are of high deprivation and clinical and social need.
• Flexibility of working hours including evenings and weekends and commitment to team working

Desirable

• Evidence of involvement in the development of programmes of care, protocols and clinical audit

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Box Surgery

Address

The Surgery

London Road, Box

Corsham

Wiltshire

SN13 8NA

United Kingdom

Employer's website

http://www.boxsurgery.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Receptionist Job description and person specification

The post-holder is a Receptionist.

The Receptionist will be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include, but are not limited to, greeting and directing patients, the effective use of the appointment system, booking appointments, the processing of information (electronic and hard copy) in a timely manner and in accordance with current policies, assisting patients as required and supporting the administration team with patient registration,

The post-holder will act as the central point of contact for patients, be responsible for the distribution of information, messages and enquiries for the clinical team, liaise with multi-disciplinary team members and external agencies such as secondary care and community service providers.

The Receptionist will support staff with the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.

The post-holder will be an integral part of the general practice team.

The following are the core responsibilities of a Receptionist in delivering health services. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:

a. Accurately detail information on patients records within the clinical system

b. Maintain and monitor the practice appointment system

c. Process personal, telephone and e-requests for appointments

1. Assist with total triage administration

e. Answer incoming phone calls, transferring calls or dealing with the callers request appropriately

f. Signpost patients to the correct service

g. Initiate contact with and respond to, requests from patients, team members and external agencies

h. Photocopy documentation as required

i. Data entry of new and temporary registrations and relevant patient information as required

j. Input data into patients healthcare records as necessary

k. Direct requests for information, i.e., DSAR, insurance/solicitors letters and DVLA forms to the administrative team

l. Manage all queries as necessary in an efficient manner

m. Carry out system searches as requested

n. Support all clinical staff with general administrative tasks as requested

o. Undertake a broad spectrum of administrative duties commensurate with the role

p. Be an integral part of the general practice team

q. Act as a chaperone as required

r. Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on safeguarding adults and safeguarding children

s. Support in the delivery of enhanced services and other service requirements

t. Undertake all mandatory training and induction programmes

u. Contribute to and embrace the spectrum of clinical governance

v. Maintain a clean, tidy, effective working area at all times

w. Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed.

Person Specification

Qualifications

Essential

• See attached Document

Desirable

• See attached Document

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Box Surgery

Address

The Surgery

London Road, Box

Corsham

Wiltshire

SN13 8NA

United Kingdom

Employer's website

http://www.boxsurgery.nhs.uk (Opens in a new tab)