Job description

Job responsibilities

The core responsibilities of the Phlebotomist are as follows. On occasion, there may be a requirement to carry out tasks not listed below, that are within the reasonable scope of the role.

• Obtain patients consent for the collection of a blood sample
• Performing venepuncture in accordance with practice protocols
• Blood pressure checks
• Maintaining accurate patient records
• Correct labelling, packaging and storing of samples
• Effective use of the specimen log, resolving any discrepancies
• Ensuring samples are sent to the laboratory in a timely manner
• Maintaining an effective liaison with laboratory staff
• Clinical room stocking as part of daily duties
• Working collaboratively with the nursing team, seeking guidance when necessary for patient related matters

In addition to the core responsibilities, the Phlebotomist may be requested to;

1. Partake in audit as directed by the audit lead

2. Participate in local initiatives to enhance service delivery and patient care

3. Support and participate in shared learning throughout the organisation

Person Specification

Experience

Essential

• Experience in a GP Practice/Hospital

Qualifications

Essential

• Qualified in Phlebotomy

Desirable

• NVQ Level 2 Health & Social Care
• Care Certificate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Brampton Medical Practice

Address

Brampton Medical Practice

4 Market Place

Brampton

Cumbria

CA8 1NL

United Kingdom

Employer's website

https://bramptonmedicalpractice.com/ (Opens in a new tab)

Job description

Job responsibilities

Supporting the PCN Frailty Nurse team in their duties to deliver care to patients under their patient list within practice clinics

New patient health checks /NHS health checks / Weight Management

ECG recording

Phlebotomy

INRs Warfarin Management

Assist with Learning Disability and Mental Health annual reviews

To give flu vaccines / immunisations within the scope of established protocols

Chaperoning duties

Processing and management of laboratory samples requested by GPs/nurses

Maintenance of surgical equipment

Cleaning of clinical areas within remit of role

Vaccine/cold chain storage, monitoring and recording

Surgical equipment and vaccine re-stocking and stock rotation

Clearing and re-stocking consulting rooms

Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations

Assisting in the assessment and surveillance of patients health and well-being

Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual

Helping to raise awareness of health and well-being and how it can be promoted

Assisting with the collection and collation of data on needs related to health and well-being

Follows aseptic technique in removal of sutures, clips, dressings as per nursing care plan.

At all times, observes infection control procedures and protocols to protect patients, colleagues and themselves.

Please Note: The successful applicant will be subject to an enhanced DBS Check, the cost of which will be paid by the post holder either on appointment or as part of the first 3 months salary deductions. Current cost is £49.50

Person Specification

Experience

Essential

• Experience with dealing with the public/patients
• Meeting Quality Targets
• Use of Microsoft Office

Desirable

• Previous experience within a General Practice or health care role
• Experience in EMIS Web

Knowledge and Skills:

Essential

• Excellent communication skills
• Good written communication skills, clear concise record keeping
• IT Skills
• Time management, able to prioritise and organise own workload

Desirable

• Trained in phlebotomy and infection control

Other:

Essential

• Driving licence with own transport or ability to be able to travel to any of our sites as required: Brampton, Corby Hill, Wetheral
• Flexibility of working hours / ability to work at desired times which includes working extended access, late evenings, weekends To cover holidays and sickness

Qualifications

Essential

• A demonstrable commitment to professional development
• Good standard of general education 5 GCSE including English and Maths Grade 4 and above or demonstrable experience and knowledge (application/interview/previous work history)

Desirable

• NVQ level 3 or equivalent
• Previous experience of working in a HCA role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Brampton Medical Practice

Address

Brampton Medical Practice

4 Market Place

Brampton

Cumbria

CA8 1NL

United Kingdom

Employer's website

https://bramptonmedicalpractice.com/ (Opens in a new tab)

Job description

Job responsibilities

Meet and greet patients arriving at the dispensary hub collection desk

Handle queries directing those that require dispensing advice to a dispenser.

Provide information regarding the turnaround time for prescription requests.

File prescription medication bags and prescriptions away in the retrieval system ready for collections.

Keep reception area tidy at all times.

Check prescription validation upon handout. eg. Controlled drug prescriptions are within the 28 day expiry date.

Check prescriptions and relay any directions or information to the patient or representative upon collection.

Sign patients up to our dispensing services and assist in management of prescription ordering via online services such as the NHS App

Dismantle and record any uncollected medication on the patients medication record following standard operating procedures.

To collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is duly filled in and signed by the patient.

Sort and file prescriptions into prescribers names ready for endorsing.

To ensure that all monies received or handled on behalf of the practice are cashed up and appropriately stored.

To ensure that drugs are stored in an appropriate manner in accordance with the accompanying instructions.

To ensure that shelves and all work surfaces are regularly cleaned to maintain a high level of hygiene within the dispensary reception.

To ensure that refrigerated items are stored at the appropriate temperature and to maintain a temperature control record/logbook for twice daily readings.

To communicate factual information to patients about medication.

Undertakes patient surveys / audits as required.

To ensure adherence to dispensary standard operating procedures at all times.

To ensure competency against dispensary services quality scheme checklist.

To undertake any necessary work as may be required and appropriate to maintain a high standard and efficient dispensing service.

To complete and sign off a daily task checklist

Medication returned from patients or their representative to be dealt with on the day they are received.

Person Specification

Qualifications

Essential

• Good communication / customer service skills.
• Experience of Microsoft Office software.
• Experience of using computer systems.
• Experience in dealing directly with the public/patients.
• Experience of working in a reception or busy customer facing role.
• Ability to work without direct supervision and use own initiative.
• Ability to work well in an integrated and multi-skilled team.
• Ability to work well and remain calm under pressure.
• Ability/willingness to travel to other clinics to work during work hours when necessary.
• Ability to self-motivate, organise and prioritise own workload.
• Flexibility of working hours/ able to work within a rota and provide additional cover in times of need.
• An understanding, acceptance and adherence to the need for strict confidentiality.

Desirable

• Experience in a healthcare setting / Primary care.
• Stock control, usage tracking and re-ordering arrangements.
• Dealing with queries and complaints.
• NVQ Customer Service.
• Experience of using EMIS.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Brampton Medical Practice

Address

Brampton Medical Practice

4 Market Place

Brampton

Cumbria

CA8 1NL

United Kingdom

Employer's website

https://bramptonmedicalpractice.com/ (Opens in a new tab)