Job description

Job responsibilities

Call Handling

Answering inbound calls from service users, parents and Health Care Professionals (HCPs)

Making outbound calls to service users, parents and HCPs

Conducting call reminders for future appointments where automated SMS reminders are not in operation.

Using our Omni-channel Contact Centre Platform.

Administration

Processing referrals in line with service specific Standard Operating Procedures (SOPs)

Booking and re arranging patient appointments in line with the service specifications detailed in the SOP.

Monitoring clinic appointments and filling last minute cancellations

Creating, reviewing and sending letters using templates, for service users, partners and external organisations.

Assisting with the collection of data as required by the service,

Undertaking general administrative duties including filing and photocopying.

Ensuring all confidential information is stored securely on drives or locked away.

Maintaining up to date patient records inputting data and information accurately using EMIS clinical system in line with Bromley Healthcare Policies.

Effectively administering caseload management for services in line with service specific Standard Operating Procedures (SOPs)

Ensuring a personal understanding of care pathways and points of access for HCPs and service users.

Reporting incidents and feedback using our incident reporting system

Understanding data and actioning reports accordingly.

Communication

Relaying information accurately and concisely as required to and from service users, HCPs and colleagues.

Contacting staff for urgent referrals or messages, following service procedures.

Ensuring potential issues with service delivery are escalated according to escalation pathways.

Other

The post holder may be required from time to time to work across other Bromley Healthcare sites or support with administrative tasks for other teams in support of the CCC.

This job description is not exhaustive and can be altered in consultation with the post holder.

Any other duties which may be requested by the line manager in order to facilitate the smooth running of the CCC team.

Person Specification

Qualifications and Training

Essential

• Good general education (GCSE or equivalent in English & Maths)
• Evidence of continued professional development

Desirable

• Administrative or customer service-related training
• Training in safeguarding, information governance or data protection (e.g., GDPR)

Experience

Essential

• Experience in a busy customer-facing environment (telephone or face-to-face)
• Experience handling inbound and outbound calls
• Experience of administrative duties and data entry
• Experience maintaining accurate records or databases
• Experience working within policies, SOPs or regulated environments
• Experience processing referrals and managing appointments

Desirable

• Experience in NHS, community health or similar settings
• Experience using EMIS or clinical systems

Knowledge

Essential

• Understanding of safeguarding responsibilities for children and adults at risk
• nderstanding of confidentiality, data protection and information governance
• Awareness of patient pathways and service access processes
• Knowledge of customer service and call-handling principles
• Awareness of organisational values and professional conduct expectations
• Knowledge of clinical systems, booking platforms or omni-channel software
• Knowledge of NHS processes, referral systems, or community healthcare services

Skills and Abilities

Essential

• Clear and confident communication skills, written and verbal
• Ability to convey accurate and concise information
• Strong attention to detail and high level of accuracy
• Ability to prioritise work and manage competing demands
• Competent IT skills including Microsoft Office and patient systems
• Ability to interpret data and action reports
• Ability to work across different sites and support wider teams when needed

Personal Qualities

Essential

• Demonstrates Bromley Healthcare values: Belonging, Compassion, Continuous Learning & Innovation, Health & Wellbeing
• Professional, calm and empathetic approach
• Reliable, punctual and committed to high-quality service delivery
• Able to work flexibly in response to service needs
• Team oriented, supportive and proactive
• Willingness to undertake additional duties within the scope of the grade

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bromley Healthcare CIC

Address

Central Court

1b Knoll Rise

Orpington

BR6 0JA

United Kingdom

Employer's website

http://www.bromleyhealthcare.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Provide Education, Health and Care plan (EHC) assessments, reports and reviews, and oversee and quality assure the EHC assessment provision within the service, including reports and assessments by other team members; in all cases ensure adherence to local, national and professional guidelines and practice.

Exercise specialist understanding in complex cases, supporting multi-disciplinary colleagues and working closely with the SEN Team. This will include offering specialist testimony regarding OT provision e.g. at panels, appeals and tribunals.

Maintain a specialist knowledge of the EHC process and associated legislation, keeping up to date with SEND local offers, developments and good practice; share and disseminate learning and promote quality improvement.

Manage a complex clinical caseload, using evidence-based practice and client-centred care, undertaking assessment, interpretation of assessment results, evaluation, meaningful goals, treatment, and advice.

Carry out assessments and evaluate the childs occupational performance, for example, through the use of standardised and non-standardised assessments, observation, interview with parent or carer and/or parent and teacher questionnaires.

Please see the full JD attached

Person Specification

Qualifications

Essential

• Educated to diploma or degree level in Occupational Therapy or equivalent training/study

Professional Registration

Essential

• HCPC registration

Training

Essential

• Evidence of Continuing Professional Development, including post registration training/qualifications in relevant specialist areas e.g. sensory integration levels 1 and 2, CO-OP approach, neurodevelopment and complex needs
• Post registration training/qualification in leadership and management, or equivalent experience.
• Comprehensive training in assessment and treatment of children with complex functional needs
• Up to date Moving & Handling training.
• Field Work Educator Course, or equivalent training/experience.

Desirable

• Training specific to EHC process, including report writing and giving evidence at tribunals/hearings

Specific Skills

Essential

• Ability to autonomously manage a complex caseload within a community paediatric setting.
• Significant, current and relevant clinical skills - either developed in children's OT or transferable - demonstrating evidence informed practice with an occupation-based focus.
• Excellent working knowledge of child development and varying conditions and the implication for Occupational Therapy.
• Ability to assess the need for, prescribe/recommend and advise on the use of specialist equipment.
• Ability to assess and analyse a child's functional abilities using standardised and non-standardised methods, in line with best practice.
• Proven leadership and management skills, with the ability to empower others in practice and a sound understanding of accountability, delegation and escalation in a clinical setting.
• Excellent written communication skills, including: odetailed reports and contemporaneous note taking othe ability to record and convey actions, decisions, recommendations, etc, accurately, succinctly and within timelines

Experience

Essential

• Significant post registration experience within paediatrics
• Experience of working in a community setting.
• Experience of complex caseload management.
• interventions - including moving and handling and specialist equipment use - for children with a range of difficulties e.g. physical disabilities, multiple and complex conditions, displaying, challenging behaviour, coordination or sensory processing difficulties
• Significant experience in the assessment and provision of EHC reports.
• Excellent understanding of the SEND Code of Practice, EHC plans and related legislation.
• Established knowledge of national policies, procedures and legislation relevant to Children's OT, including safeguarding.
• Experience of leadership and management, including appraisal and performance/absence management.

Desirable

• Experience of attending EHC panels.
• Experience in providing specialist OT school provision
• Experience of leading policy and/or service development

Information Technology and Information Governance

Essential

• Solid IT skills, including use of mobile phone, laptop etc and programmes for service delivery and line management e.g. Microsoft office, internet, email
• Knowledge and experience of using electronic patient/clinical systems, including ordering clinical equipment.
• Experience of electronic diaries and/or rosters

Desirable

• Experience of using EMIS
• Experience of using eRoster

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bromley Healthcare CIC

Address

Phoenix Children's Centre

Masons Hill

Bromley

BR2 9JG

United Kingdom

Employer's website

http://www.bromleyhealthcare.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Working with the team lead, the post holder will develop appropriate databases, contribute to reports as necessary, report any issues/concerns that may arise, and make sure that the service meets all targets in the service specification.

Successful candidates will work in partnership with the local Health Visiting teams to ensure seamless care as children progress from early years into school.

Successful candidates will adhere to and work within local and national child safeguarding policies in the prevention and early detection of abuse in all age groups.

Successful candidates will:

- Develop accurate factual reports and attend case conferences, and other multi-professional meetings as required, for identified children and their families.

- Meet with all identified children at least once a term and refer/signpost to other professionals/ services if identified.

- Work in partnership with primary care, ensuring that where appropriate, the relevant GP practice is notified of CYP health concerns, to secure an integrated system of care that safeguards them.

- Work in partnership with other key stakeholders to promote the welfare and safety of children and young people

- Contribute to keeping children and young people safe from the dangers of radicalization and extremism and promoting safe practices and a culture of safety, including e-safety.

- Offer strategic support to schools in order to contribute to reducing the number of children who enter the safeguarding system through preventative work.

- Work in partnership with identified school staff to contribute to the delivery of health improvement, promotion, and preventative approaches through signposting to other healthcare professionals/ services and available resources, and support staff with appropriate training.

- Promote emotional well-being through the school-aged years working alongside children and young people to support those with emotional and mental health difficulties and referring to CAMHS where appropriate.

- Have knowledge of other available resources to support emotional and mental well-being e.g. online, training packages.

- Work in partnership with primary and secondary care colleagues to support children and young people with long-term conditions or complex needs, signposting and referring school staff to appropriate support and facilitating correct management of health conditions to ensure hospital admissions are kept to a minimum.

- Work with the senior management team to develop a comprehensive Action Plan for the school which includes all policies, procedures, and guidelines, as an overview of SEN, safeguarding, and pastoral and medical needs together.

- Ensure that services are delivered in a culturally sensitive manner adapting the service provision accordingly to promote equal access to services through the use of interpreters, and flexibility of appointments offered.

- Work to and maintain school nursing standards as agreed by Bromley Healthcare, informing the Service Lead when agreed standards cannot be met.

- Develop and maintain professional links with similar services in other areas in order to share information and inform best practices.

- Attend regular team meetings to promote effective communication and team and will lead by example promoting best practices and high standards at all times.

- Work with the Team Leader to ensure that all policies, procedures, and guidelines are monitored and review service delivery to ensure the service meets both national and local requirements.

- Ensure that all incidents are reported appropriately using Bromley Healthcare's Incident reporting system and ensure that the Team Leader is informed of incidents affecting patient safety and experience.

- Support colleagues effectively and compassionately as part of the wider skill-mix team

- Participate in the orientation and induction of new staff, promoting good interpersonal relationships within the team.

- Act as a mentor in the education and training of pre and post-registration students. Act as a preceptor for newly qualified nurses'/ specialist practitioners in the School Nursing Service

- Act as a resource for skill mix staff offering guidance, support, and supervision.

- Identify own learning needs and that of skill mix staff within the team.

- Remain up to date with evidence-based practice, published research, and participate in regular CPD

Person Specification

Qualifications

Essential

• Registered Nurse - Degree or Diploma
• Specialist Community Public Health Nursing Qualification in School Nursing (BSc or PgDip)

Desirable

• Practice Assessor qualification
• Evidence of further professional learning relating to Children's public health nursing

Professional Registration

Essential

• Current NMC registration

Training

Essential

• Experience in delivering Asthma / Anaphylaxis / Basic Life Support training
• Child safeguarding Level 3 training

Desirable

• Leadership course / qualification

Specific Skills

Essential

• Ability to work with children of all ages
• Ability to work both autonomously and as part of a team
• Ability to work in a multi- agency setting
• Car driver with use of a car for work purposes - clean UK driving license.
• Ability to work with minimal supervision and adapt to changing needs
• Excellent organisational skills for self and others
• Presentation skills

Desirable

• Understanding of service performance and outcomes
• Knowledge of managing change

IT Skills

Essential

• Computer Literate
• Proficiency in using Microsoft Office packages

Desirable

• Experience of using EMIS

Experience

Essential

• Recent experience of working within a School Nursing team
• Recent experience of delivering health promotion and its importance in promoting healthy lifestyles
• Experience of safeguarding children and young people
• Sound knowledge of current issues and legislation relating to children

Desirable

• Experience of supervising/ appraising staff, students and working with the clinical governance framework
• Leadership experience

Personal qualities

Essential

• Good verbal and written communication skills
• Motivated to provide a high standard of care
• High professionalism and interpersonal skills
• Car driver with use of a car for work purposes
• Committed to the 6 C's
• Flexible approach to meeting service & client needs

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bromley Healthcare CIC

Address

Caritas House

Tregory road

Orpington

BR6 9XA

United Kingdom

Employer's website

http://www.bromleyhealthcare.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

MAIN DUTIES AND RESPONSIBILITIES

Clinical patient / client care

1. To be responsible for own practice and accountable for all aspects of physiotherapy treatment and care delivered to the patient. To ensure clinical effectiveness using evidence based practice.

2. Manage the physiotherapeutic treatment of children with a range of conditions, including children with cognitive impairment or disabilities.

3. To undertake highly specialist physiotherapy assessment and treatment as an autonomous practitioner, and support / advise colleagues where appropriate.

4. To assess, diagnose and develop individual care/treatment plans for a range of paediatric conditions in conjunction with parents/carers, some of which will be highly complex or will be for patients with complex clinical, social and emotional needs.

5. To be responsible for reassessing patient care as treatment progresses and alter treatment programmes as appropriate.

6. Be able to analyse clinical and social information from a range of sources and integrate into physiotherapy assessment and development of care/treatment plan.

7. To be a source of MSK clinical expertise and advice for other physiotherapists in the team and colleagues in the acute services.

8. To provide specialist advice on patient care to other health, social, educational and voluntary sector services. This may involve negotiating or requesting changes to treatment programmes/care plans set by other paediatric professionals.

9. Analyse and understand impact on child and physiotherapy treatment of various treatment plans/diagnosis from other disciplines. This includes interpreting medical and educational and psychological assessments of the patient.

10. Be responsible for maintaining a high standard of clinical practice using evidence based practice to ensure a high quality physiotherapy service.

11. Be highly skilled in communicating with children of all ages who have a range of physical and psychological barriers to understanding eg. autism.

12. Be able to motivate and persuade children of all ages, some with a range of complex conditions/disabilities to work with treatment programmes and work towards treatment goals.

13 To initiate multi-disciplinary case meetings/team meetings to discuss individual patients or groups of patients when appropriate.

14. Write reports in accordance with service procedures/guidelines and ensure timely delivery to other members of the wider care team. The position will require you to have, or to attain a working knowledge of best practice under the Special Educational Needs and Disability reforms which came into force on 1 September 2014.

As part of this you will need to be able to, or be willing to learn how to compile reports to contribute to an Education, Health, Care Plan via a physiotherapy assessment, and be able to complete reviews where necessary.

15. Ensure good communication with patient carers, demonstrating the ability to discuss difficult diagnoses with tact and sympathy. Managing distressed or aggressive patients or carers. Attend and contribute verbally and write reports for Child Protection proceedings.

16. To deal with complaints with tact and understanding to minimise escalation according to the Trust Complaints Policy.

17. To observe confidentiality of records and health information and to share information with others in the interest of the child. Observing the Data Protection and Caldecott Information in line with guidelines.

18. To work within Infection Control and Health & Safety guidelines in order to deal appropriately with unpleasant conditions related to client contact as they arise e.g. exposure to body fluids and infectious conditions encountered on a regular basis.

19. To undertake complex risk assessments and advise others in determining appropriate management especially relating to manual handling and safe use of equipment.

Professional

20. To demonstrate a sound understanding of clinical governance, including ability to audit own and teams practice.

21. To use audit results, current research and government guidelines to recommend changes to service delivery and to clinical practice, demonstrating evidence based link to the development and improvement of clinical practice.

22. Lead on aspects of changes in working practices and clinical practices of the physiotherapy team. Ensure that where this impacts on the work of other health professionals or services they are informed and assisted with managing the changes to work organisation/service delivery.

23. To work within standards set by the Chartered Society of Physiotherapy and national standards e.g. Nice guidance, NSK for childrens services and SEND reforms.

24. To ensure timely referrals of clients to other services as appropriate.

25. Be responsible for maintaining accurate and up-to-date patient records using EMIS templates..

Service Development/Management

26. To participate in cross organisation/MDT working parties to develop clinical and policy changes within the paediatric service. This may involve being the lead physiotherapy contributor to local treatment procedures and guidelines or improvements to cross organisational communication regarding patients.

27. To be responsible for monitoring and developing high service standards and patient care.

28. To have day to day operational management responsibilities for a defined team within the service.

29. To act and deputise for the head of service as appropriate.

30. Propose changes to service delivery within the paediatric team and implement when necessary, acting in partnership with the childrens physiotherapy service lead.

31. To plan, organise and prioritise own patient caseload and to assist band 6 and therapy assistants to plan and prioritise delegated caseloads/work.

32. Organise and manage appropriate delegation of patient care/work to therapy assistants.

33. Plan, organise and deliver training to the physiotherapy team, members of the multi-disciplinary team and staff from other agencies.

34. To organise the appraisal and assessment of other physiotherapists and therapy assistants for whom you have line management duties.

35. Undertake own CPD, participate in peer reviews, and maintain up-to-date knowledge of specialty through research and work of clinical interest groups.

36. Comply with the duties placed on employees by the Bromley Healthcares Health and Safety Policy and Related Procedures and to act in accordance with all instruction, information and training supplied in relation to those duties.

Person Specification

Qualifications

Essential

• Diploma or Degree in physiotherapy recognised by HCPC.
• Registered with HCPC
• Evidence of CPD to high level of clinical expertise in chosen paediatric area. (MSK)
• Understanding of hydrotherapy treatment

Desirable

• Member of APCP
• Post Graduate courses relevant to paediatric speciality: Paediatric MSK oPaediatric Bobath course Child development oSpecialist courses/study on conditions that affect child development

Information Technology

Essential

• Good keyboard skills Basic IT knowledge including power point and word and emails.
• Ability to be create and provide printed programmes for children and families from available resources.

Desirable

• Skills in using Excel & publisher

Experience

Essential

• Post registration experience in the field of paediatrics, with other appropriate MSK experience
• Experience at a band 6 level or equivalent. Working paediatric rotation plus other relevant rotations e.g. neuro development, neuro rehabilitation, paediatric medicine, respiratory care, orthopaedics
• Junior rotational experience across a broad range of rotations.
• Experience working with paediatric MSK caseload
• Experience with working with children who have challenging behaviours.
• Experience and sound understanding of working with children's safeguarding procedures.
• Sound understanding of the process of SEND reforms and experience of writing EHC reports.
• Experience of supervising and teaching junior and undergraduate physiotherapists.
• Experience of delegating work to therapy assistants.
• Experience of and ability to manage complaints and concerns raised.
• Experience and confidence in discussing clinical assessment with consultants and other medical professionals.

Desirable

• Experience of carrying out clinical audit
• Experience of developing service improvements

Skills

Essential

• Able to deal with parents and other professionals who have anxieties and concerns
• Ability to time manage, prioritise, delegate and organise.
• Ability to provide professional/clinical leadership for assessment and analysis in specialist area of clinical field.
• Understanding of children's specialist equipment and orthotics.
• Skills in implementing and motivating advice/ treatment plan to be followed.
• Sound understanding of safeguarding principles.
• Understanding of the role of the physio when supporting children attending educational settings.

Desirable

• UK Driving licence with access to a car or other means of transport.
• Evidence of good teaching skills.
• Skills in presentation to larger audiences of other professionals and agencies

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bromley Healthcare CIC

Address

Phoenix Children's resource Centre

40 Masons Hill

Bromley

BR2 9JG

United Kingdom

Employer's website

http://www.bromleyhealthcare.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Admin and Clerical

1. Provide a full range of clerical and general office administration to the Advanced ND Practitioners and SPRs including:

- Preparing pre-drafted letters and reports for distribution to parents, GPs and schools

- Proof reading letters/ reports

- Uploading documents

- Maintaining accurate records, including electronic patient records

- Responding to enquiries from service users, healthcare professionals and other stakeholders; signposting and escalating where appropriate

2. Utilise an effective follow-up system for test results and return of questionnaires etc.

3. Work within Standard Operating Procedures and processes for administrative systems whilst identifying process improvements with a view to improving efficiency and effectiveness of service delivery.

4. Log information/ data on electronic patient records and other systems, accurately and in a timely fashion.

Communication and Relationships

5. Take calls and respond to emails, ensuring all communications and interactions are timely, appropriate and in line with Information Governance guidelines.

6. Act as initial point of contact for feedback from parents/carers/other professions, escalating as required

7. Process incoming mail - written and electronic - uploading to/ updating records and notifying relevant clinicians accordingly

8. Manage allocated mailboxes, answering queries where possible and signposting or escalating as appropriate.

9. Actively contribute to meetings with clinicians and the wider team e.g. to discuss service delivery.

Clinics

10. Ensure smooth running of relevant clinics, dealing with urgent and unexpected issues appropriately.

11. Work with CCC and other colleagues to ensure clinic appointments are arranged, communicated and fully utilised, including notification of cancellations.

12. Schedule Advanced ND Practitioners clinics in line with their job plans, including identification of room availability and liaison with the appropriate team to build and book.

Other

13. Support the wider medical admin team when requested e.g. providing cross cover during periods of short staffing.

Person Specification

Qualifications

Essential

• Educated to GCSE Level or equivalent.
• NVQ level 3 in relevant field e.g. Business Administration

IT skills

Essential

• Proven IT skills, including use of: oMS 365 or similar oTools for mobile/remote working e.g. laptop, tablet, smartphone
• Be aware of and adhere to Information Governance

Desirable

• Familiar with incident reporting systems e.g. RADAR
• Familiar with use of Electronic Patient Records e.g. EPIC or EMIS

Experience

Essential

• Experience of working in a busy environment managing multiple priorities and deadlines effectively
• Experience of working in an administrative role
• Experience of working independently as well as part of a team

Desirable

• Recent experience of working in the NHS or private healthcare setting

Specific Skills

Essential

• Ability to communicate effectively with service users and other stakeholders
• Ability to present sensitive or complex information clearly
• Ability to manage difficult or emotive interactions with sensitivity and empathy
• Ability to work using own initiative, understanding scope of role and escalating appropriately

Desirable

• Knowledge of current local care pathways and referral criteria

Personal Qualities

Essential

• Works effectively and flexibly as part of a team to meet the needs of the services
• Calm approach with the ability to respond to unexpected demands, work under pressure and cope with frequent interruptions
• Self-motivated, enthusiastic, positive and approachable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bromley Healthcare CIC

Address

Phoenix Centre CRC

40 Masons Hill

Bromley

BR2 9JG

United Kingdom

Employer's website

http://www.bromleyhealthcare.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Administrative and Clerical

1. Provide support to Prescriptions/ADHD Administrator, including:

- Processing prescription requests

- Processing shared care agreements

2. Provide support to Complex Communication Diagnostic Service (CCDS) Administrator, including:

- Assist with processing referrals

- Appointment booking

3. Provide support to Education and Health Care Plan (EHCP) Administrator, including:

- Processing referrals

- Appointment booking

4. Provide support to the Safeguarding Administration Team, including:

- Report distribution

- Appointment booking

5. Other clerical and general office administration, including:

- Preparing pre-drafted letters and reports for distribution to parents, GPs and schools

- Proof reading letters/ reports

- Uploading documents

- Maintaining accurate records, including electronic patient records

- Responding to enquiries from service users, healthcare professionals and other stakeholders; signposting and escalating where appropriate

6. Work within Standard Operating Procedures and processes for administrative systems whilst identifying process improvements with a view to improving efficiency and effectiveness of service delivery.

7. Log information/ data on electronic patient records and other systems, accurately and in a timely fashion.

Communication and Relationships

8. Take calls and respond to emails, ensuring all communications and interactions are timely, appropriate and in line with Information Governance guidelines.

9. Act as initial point of contact for feedback from parents/carers/other professions, escalating as required

10. Process incoming mail - written and electronic - uploading to/ updating records and notifying relevant clinicians accordingly

11. Manage allocated mailboxes, answering queries where possible and signposting or escalating as appropriate.

12. Actively contribute to meetings with clinicians and the wider team e.g. to discuss service delivery.

Clinics

13. Ensure smooth running of any relevant clinics, dealing with urgent and unexpected issues appropriately and working with CCC and other colleagues to ensure clinic appointments are arranged, communicated and fully utilised, including notification of cancellations.

Person Specification

Qualifications

Essential

• Educated to GCSE Level or equivalent.
• NVQ Level 4 administration.

IT skills

Essential

• Proven IT skills
• Adhere to Information Governance

Desirable

• Familiar with incident reporting systems (e.g. RADAR)
• Familiar with use of Electronic Patient Records e.g. EPIC or EMIS

Experience

Essential

• Experience of working in a busy environment managing multiple priorities and deadlines effectively
• Experience of working in an administrative role
• Experience of working independently as well as part of a team

Desirable

• Recent experience of working in the NHS or private healthcare setting

Specific Skills

Essential

• Excellent communication skills, both verbal and written, with the ability to: oCommunicate effectively with service users and other stakeholders oNegotiate with services oPresent sensitive or complex information clearly
• Ability to work using own initiative, understanding scope of role and escalating appropriately
• Excellent attention to detail

Desirable

• Knowledge of current local care pathways and referral criteria

Personal Qualities

Essential

• Works effectively and flexibly as part of a team to meet the needs of the services
• Calm approach with the ability to respond to unexpected demands, work under pressure and cope with frequent interruptions
• Self-motivated, enthusiastic, positive and approachable

Desirable

• Ability to work well under pressure and to have a flexible approach to work .

Other

Essential

• Must be able to work Mondays and Fridays

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bromley Healthcare CIC

Address

Phoenix Centre CRC

40 Masons Hill

Bromley

BR2 9JG

United Kingdom

Employer's website

http://www.bromleyhealthcare.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

To deliver the Healthy Child Programme by:

• Carrying out ongoing health needs assessments for all children and families within the community, using professional judgement to allocate each family to the correct level of health visiting care, Universal, Additional Support Offer, Intensive support and Intensive Support Offer for Young Parents pathways.
• Overseeing the delivery of Universal service key touchpoints by skill mix team members ensuring they are within required timescales, according to the service model, to meet KPI targets.
• Delivering Additional Support Offer, Intensive support and Intensive Support Offer for Young Parents packages of care to families.
• Using Outcome measures to evaluate the effectiveness of care delivered, planning and implementing revised packages of care, where required, and closing or escalating packages of care as required for each child.
• Participating and where appropriate, leading on the Early Help process for children, ensuring timely assessment and that coordinated care is delivered to address the needs of the child and family.

Person Specification

Qualifications

Essential

• Diploma/Degree
• Registered General Nurse / Midwife / Mental Health Nurse/ Children's Nurse/ Learning Disabilities Nurse
• Specialist Public Health Community Nurse / Health Visiting

Desirable

• Qualified Nurse Prescriber

Professional Registration

Essential

• NMC registration as Nurse or midwife and Specialist Community Public Health Nurse

Skills

Essential

• Ability to work as part of a team
• Ability to work autonomously
• Ability to work in partnership with statutory/voluntary organisation
• Ability to assess needs and to develop care plans to meet these
• Ability to use electronic record keeping systems and other IT systems
• Awareness of current NHS strategy and local initiatives
• Ability to change practice in response to national guidance and local priorities
• Critically evaluate relevant research and incorporate in practice
• Leadership / Team management skills
• Application of Safeguarding procedures
• Experience of Safeguarding issues
• Support students in clinical placements
• Current UK Driving licence & access to a car for work purposes

Experience

Essential

• Current community experience
• Experience of working across organisational boundaries within health/ social care.
• Team working / autonomous working
• Evidence of professional updating
• Experience of working in multi- disciplinary teams.
• Knowledge of Healthy Child Programme.
• Clinical Supervision
• Evidence of Continuing Professional Development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bromley Healthcare CIC

Address

Greenwich Borough

Greenwich

SE18 6BD

United Kingdom

Employer's website

http://www.bromleyhealthcare.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

• To undertake a focussed person-centred approach, ensuring quality standard and delivery of care for patients.
• To develop safe clinical skills in community setting to proactively manage very high intensity users of health and social care services, with multiple co-morbidities and pharmacy, social, medical and nursing needs and who are at risk of hospital admission.
• To undertake nursing procedure as indicated for example, catheterisation, monitoring of vital signs and review of symptoms, phlebotomy, IV therapy and cannulation in the patients home.
• To proactively monitor and manage a patient caseload with sound clinical autonomous decisions about patient care, and seek support from colleagues as appropriate.
• To confer, as appropriate and work with the patient's GP, BHC GP/Consultant, Head of Hospital at Home, Operational Manager, ANP, ACP and/or Out of Hours GPs to ensure there is robust communication around clinical issues as indicated.
• To sensitively deal with distressing or emotional circumstances regarding patient care, and communicate information, sensitively, requiring empathy and reassurance, to patients and carers.
• To actively seeking GP/ Consultant to review polypharmacy and other medication issues in accordance with the Department of Health, Professional and organisational guidelines.
• To work effectively as part of a multidisciplinary team working to support the common goal of safe, efficient care delivery closer to the patients homes.
• To empower patients and their families through appropriate support and education.
• To utilise formal and informal reporting mechanisms, including electronic and handwritten reporting, to ensure effective internal and external communications and to ensure all documentation is accurate and professional.
• Fully support the use of EMIS mobile and provide contemporaneous clinical records.
• To continuously challenge practice, ensuring a sound evidence base, thus meeting clinical governance requirements.
• Promote multidisciplinary team working to provide rapid crisis intervention, with the common goal of safe, efficient care to people in their own homes.
• Support the Operational Manager in delivering the UCR KPIs and ensure that capacity is maintained, and timelines are managed at times of escalation.

To contribute to partnership working with Acute Trust GPs, Nursing/Residential home staff and other health care professionals within Bromley Healthcare, Social Services and voluntary agencies to promote an anticipatory care planning

Person Specification

Qualifications

Essential

• Diploma/Degree Adult Nursing

Desirable

• Degree/Masters

Professional registration

Essential

• NMC registration

Experience

Essential

• Actively involved in clinical supervision
• Experience of working in/with a multi-disciplinary team
• Acute or relevant nursing experience
• Knowledge of Hospital at home and Virtual wards

Desirable

• Admission avoidance experience
• Working in an Intermediate Care setting.

Skills

Essential

• To have organisational skills such as delegation, prioritisation and negotiation.
• Sound knowledge and understanding of Clinical Governance.
• Car driver with clean current UK licence and access to a vehicle to use for work
• Competent to administer intravenous drugs
• Cannulation and phlebotomy skills.
• Qualified & competent to carry out male/female including suprapubic catheterisation
• Knowledge of the Management of patients with Heart failure with fluid overload

Desirable

• Diagnostics, ECG, Bladder scanning, etc
• Experience of clinical audit.
• Report writing skills
• Understanding of Research & Development.
• An understanding of Change Management.

Essential

Essential

• UK Lisc Car driver with access to a vehicle to use for work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bromley Healthcare CIC

Address

Central Court

Orpington

BR6 0JA

United Kingdom

Employer's website

http://www.bromleyhealthcare.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Dental Officer will provide high-quality clinical care, preventive treatment, and oral health education to children and adults with additional needs, including those with physical, learning, medical, or social vulnerabilities. The role involves working across a variety of community settings, including clinics, domiciliary visits, and outreach programmes, and may involve treatment under conscious sedation or general anaesthesia.

Key responsibilities include:

• Delivering patient-centred dental care to individuals with complex needs.

• Carrying out assessments, treatment planning, and dental procedures within the scope of NHS primary dental care.

• Supporting the supervision and development of dental nurses and other team members.

• Maintaining accurate clinical records and ensuring compliance with NHS documentation and charging procedures.

• Participating in clinical governance activities such as audit, peer review, and quality improvement initiatives.

• Engaging in continuing professional development to maintain up-to-date clinical knowledge and skills.

• Promoting a safe, clean, and efficient working environment, and adhering to infection control, safeguarding, and health and safety policies.

• Collaborating with other healthcare professionals, external agencies, and hospital services to support integrated care pathways.

• Using dental IT systems (e.g., R4/SoE) and Microsoft Office applications effectively in clinical and administrative tasks.

• Contributing to the development of the service through active involvement in training, mentoring, and service evaluation.

The role requires strong clinical skills, adaptability, excellent communication, and a commitment to delivering compassionate, equitable care within a multidisciplinary setting.

Person Specification

QUALIFICATIONS & TRAINING

Essential

• Dental qualification recognised by the GDC.
• Evidence of continuing professional development.
• Eligible for/on a performers list
• Evidence of formal teaching

Desirable

• MSc in special care or equivalent
• Certificate in Conscious Sedation
• Membership of professional societies

SPECIFIC SKILLS

Essential

• Highly developed knowledge of professional area underpinned by theory and expertise.
• Awareness of current national General Dental Services contract and role of a specialist within primary care (Level 2).
• Sound understanding of child/adult protection procedures.
• Comprehensive IT skills (experience using Software of Excellence or similar dental software, Microsoft Publisher, PowerPoint, Excel, Outlook and Word).
• Advanced negotiation and problem solving skills with clients/ carers, staff and other professionals, including effective handling of complaints
• To be able to evaluate the service for best practice and effective working systems.
• Candidates must provide a portfolio to demonstrate: 1) that they are fulfilling the competencies of a Band A Dentist, and 2) performing competencies of a Band A Dentist

Desirable

• Car driver with reliable access to own car for work including outreach
• Management skills training

Experience

Essential

• Can demonstrate competencies in SCD to a Band A level
• Recent experience in treating patients with complex medical problems .
• Evidence of clinical experience in area of special care dentistry

Desirable

• Wide experience of CDS/HDS/GDS
• Experience in various methods of pain and anxiety management . including IHS sedation
• Specific experience in developing SCD services

Other

Essential

• Knowledge of NHS Framework outlining Competencies for Band A dentists
• Knowledge of GDC Standards
• Awareness of issues related to EDI

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bromley Healthcare CIC

Address

Across Bromley, Bexley and Greenwich

Bromley

BR3 3QL

United Kingdom

Employer's website

http://www.bromleyhealthcare.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached job description to review the duties and responsibilities relating to this job role.

Person Specification

Qualifications

Essential

• Professional Registration-GDC
• Nursing Recognised by the General Dental Council Hospital, National Certificate or N.V.Q. Level 3
• Evidence of Continuing Professional Development
• Recognised with the General Dental Council
• Indemnity cover

Desirable

• Post-Certificate qualification,
• Special Care Dental Nursing
• Conscious Sedation
• Radiography
• OHE

Skills

Essential

• Excellent communicator with sympathetic and understanding attitude.
• Team player
• Good organisational skills
• Familiarity with computers
• Knowledge of infection control
• UK Drivers license & access to car for work purposes

Desirable

• Knowledge of work of GDC & Salaried Dental Service and working with Dental Therapists
• Working knowledge of use of Dental Software systems
• Membership of relevant professional associations e.g. BADN

Experience

Essential

• Experience of Dental Nursing Work with range of patients including adults and children
• Experience of General Dental Practice, broad based Community
• Dental Practice or Emergency Dental.

Desirable

• Work with clients requiring good patient skills-particularly anxious children and adults with special needs.
• Work in areas of social exclusion and with multi-ethnic populations

Information Technology

Essential

• Good IT Skills

Desirable

• Working knowledge of use of Dental Software Systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bromley Healthcare CIC

Address

Beckenham Beacon, Barnard, Garland Road, Lakeside (Abbey Wood). St Paul'sCray

Beckenham Beacon

Bromley, Bexley, Greenwich

BR33QL

United Kingdom

Employer's website

http://www.bromleyhealthcare.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. To provide support and advice, including treatment planning/case discussions on complex patients with/for colleagues/trainees working within the service.
2. To provide clinical care to priority groups, on referral from other members of the service.
3. To provide clinical care from any Bromley Healthcare premises or any other appropriate setting, including domiciliary care, according to the needs of the service.
4. To provide clinical care under conscious sedation and general anaesthesia as required.
5. To assist the Clinical Director in the development and provision of an evidence-based service using staff development and the appropriate management of resources.
6. Providing guideline updates in relation to special care dentistry, acting as safeguarding lead, and providing staff training as required.
7. To lead and deliver clinical audit programmes and participate in waiting list initiatives
8. Assist the Clinical Director of Dental services with any clinical matters relating to special care dentistry and undertake duties as delegated by the Clinical Director.

Person Specification

QUALIFICATIONS & TRAINING

Essential

• Dental qualification recognised by the GDC.
• Current registration on GDC Specialist list
• Evidence of continuing professional development.
• Eligible for/on a performers list
• Evidence of formal teaching

Desirable

• MSc in special care or equivalent
• Certificate in Conscious Sedation
• Membership of professional societies

SPECIFIC SKILLS

Essential

• Highly developed specialist knowledge of professional area underpinned by theory and expertise.
• Awareness of current national General Dental Services contract and role of a specialist within primary care (Level 2).
• Sound understanding of child/adult protection procedures.
• Comprehensive IT skills (experience using Software of Excellence or similar dental software, Microsoft Publisher, PowerPoint, Excel, Outlook and Word).
• Advanced negotiation and problem solving skills with clients/ carers, staff and other professionals, including effective handling of complaints
• Range of patient management techniques
• To be able to evaluate the service for best practice and effective working systems.
• Candidates must provide a portfolio to demonstrate: 1) that they are fulfilling the competencies of a Band C Dentist, and 2) performing competencies above and beyond that of a Band B Dentist

Desirable

• Car driver with reliable access to own car for work including outreach
• Management skills training

Experience

Essential

• Specialist in special care with demonstrable experience in GA, IHS and IV sedation
• Can demonstrate competencies in SCD to a specialist level
• Recent experience in treating patients with complex medical problems .
• Evidence of clinical experience in area of special care dentistry
• Experience of supervising/ appraising staff, Evidence of improving service quality through clinical governance

Desirable

• Wide experience of CDS/HDS/GDS
• Experience in various methods of pain and anxiety management . including iv sedation
• Specific experience in developing SCD services
• Evidence of experience of management e.g. at Senior Dental Officer level or other appropriate management experience.
• Experience of treatment planning for treatment under general anaesthesia.
• Experience of providing treatment under GA

Other

Essential

• Knowledge of NHS Framework outlining Competencies for Band C dentists
• Knowledge of GDC Standards
• Awareness of issues related to EDI

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bromley Healthcare CIC

Address

Across Bromley, Bexley and Greenwich

Bromley

BR3 3QL

United Kingdom

Employer's website

http://www.bromleyhealthcare.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached job description for full details relating to this job role of Diabetes Specialist Nurse/project Lead.

Person Specification

Qualifications

Essential

• Diploma/degree in nursing or equivalent experience
• Post registration Diabetes Qualification.
• V300 Nurse Prescriber

Desirable

• MSc in relevant topic
• DAFNE qualification
• DESMOND/X-Pert or similar qualification

Professional Registration

Essential

• NMC Registration

Specific Skills

Essential

• Up to date knowledge of current NHS Agenda.
• Excellent knowledge of diabetes and its management.
• Excellent patient management and assessment skills.
• Report writing skills.
• Teaching skills - ability to give presentations/group sessions

Desirable

• Experience of writing policies and procedures
• Experience of clinical audit

Experience

Essential

• Substantial post registration to include specialist diabetes experience.
• Experience in developing and/or delivering teaching programmes.
• Significant previous experience as a Diabetes Nurse

Desirable

• Experience of working in community, primary care settings.

Information Technology

Essential

• Computer literate, confident in word and e-mail.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bromley Healthcare CIC

Address

Beckenham Beacon

Beckenham/Bromley

BR3 3QL

United Kingdom

Employer's website

http://www.bromleyhealthcare.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for full details of the duties, responsibilities and requirements associated with this role.

Person Specification

Qualifications

Essential

• BDS or equivalent dental qualification recognised by the General Dental Council (GDC), with full GDC registration.
• Current registration on the GDC Specialist List in Paediatric Dentistry (or eligible for inclusion at the time of appointment) and Tri-Collegiate Membership in Paediatric Dentistry (MPaedDent) or equivalent recognised specialist qualification.
• Hold a current NHS Dental Performer Number and demonstrate evidence of continuing professional development (CPD) relevant to Paediatric Dentistry.

Desirable

• Certificate or postgraduate qualification in Conscious Sedation.
• Additional postgraduate qualification in medical education, healthcare management, leadership or quality improvement.

Skills

Essential

• Demonstrable ability to assess, diagnose, treatment plan and manage children and young people with complex oral health needs, including behavioural challenges, medical conditions, disabilities, dental trauma and developmental dental anomalies.
• Advanced clinical skills in behavioural management, inhalation sedation, intravenous conscious sedation and treatment planning for general anaesthesia.
• Excellent communication, clinical decision-making and organisational skills, with the ability to provide specialist advice and support to colleagues, children, parents, carers and members of the multidisciplinary team.
• Sound knowledge of safeguarding legislation and procedures relating to children and young people, with the ability to identify, manage and escalate safeguarding concerns appropriately and provide advice to colleagues.

Desirable

• Knowledge of Community Dental Services, NHS commissioning and current national guidance relating to Paediatric Dentistry.
• Experience of developing and implementing clinical guidelines, quality improvement initiatives and service development.

Personal Qualities

Essential

• Enthusiastic, motivated and committed to delivering high-quality, child-centred care, demonstrating professionalism, integrity and discretion in all interactions.
• Excellent communication, interpersonal, organisational and time management skills, with the ability to manage a demanding workload, prioritise effectively and build positive relationships with children, families, carers, colleagues and partner organisations.
• Demonstrates resilience, adaptability and a collaborative, solutions-focused approach, working effectively with the Clinical Director and multidisciplinary colleagues to support service objectives, quality improvement and organisational priorities.

Desirable

• Demonstrates initiative and a proactive approach to service development, innovation and continuous improvement.
• Enthusiastic about teaching, mentoring and supporting the professional development of colleagues.
• Commitment to continuous professional development and active participation in professional networks.

Other

Essential

• Able to travel independently and efficiently between multiple Bromley Healthcare sites, schools, hospital settings and community locations to meet the operational requirements of the role.
• Willing to work flexibly across Bromley Healthcare sites and participate in the weekly Paediatric General Anaesthesia service in accordance with the needs of the service.
• Demonstrates a commitment to Bromley Healthcare values and to delivering safe, high-quality, patient-centred care.

Desirable

• Active participation in regional or national Paediatric Dentistry networks or professional groups.
• Evidence of contributing to teaching, research, quality improvement or wider professional activities.
• Commitment to supporting the ongoing development and innovation of Paediatric Dentistry services.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bromley Healthcare CIC

Address

across sites

Bexley

SE2 9LH

United Kingdom

Employer's website

http://www.bromleyhealthcare.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical- Patient/Client Care

1. To develop and provide universal, targeted and specialist speech and language therapy services to patients with speech , language and communication needs

2. To make a differential diagnosis based on evidence from assessment, leading to decisions about intervention/treatment.

3. To communicate complex condition related information, from assessment to patients/clients, carers, families and members of the multi disciplinary team/other professions.

4. To maintain sensitivity at all times to the emotional needs of patients/clients and their carers, in particular when imparting potentially distressing information regarding the nature of he patient/clients difficulties and implications of the same.

5. To negotiate and work closely with patients/clients, carers, families, and other professionals, agreeing decision- making and prioritisation relevant to the patient/clients management, devising agreed care plans based on best practice, seeking advice from manager/supervisor for more complex cases.

6. To initiate and provide a variety of treatment options according to patients needs, including the use of interpreters as appropriate.

7. To use forms of alternative and augmentative communication e.g. signing, symbols, speech synthesisers as indicated from assessment to maximise the clients communication.

8. To demonstrate empathy with clients, carers and families and colleagues, aiming to achieve effective communication is achieved, particularly where barriers to understanding exist.

9. To adapt practice to meet individual patient/ client circumstances, including due regard for cultural and linguistic and gender differences.

10. To form productive relationships with clients who may be under stress and/or have challenging communication difficulties.

Person Specification

Qualifications

Essential

• Recognised speech & language therapy degree qualification or equivalent.
• successful completion of RCSLT newly qualified competencies
• Health Professions Council License to practice
• Registered member of Royal College of Speech & Language Therapists.
• Evidence of Continuing Professional Development

Desirable

• Membership of relevant CEN
• Evidence of appropriate external and internal training as appropriate to developing specialism.

Experience

Essential

• Evidence of developing responsibility for clinic and caseload management.
• Experience of working with other professionals relevant to client groups.
• pre school and school age experience
• secondary age experience
• special school experience
• specialist skills in dysphagia,deafness or asd( i.e ados trained)
• Appropriate experience to developing specialism.
• Evidence of developing responsibility for clinic and caseload management.

Specific Skills

Essential

• Excellent interpersonal skills, including observation, listening and empathy.
• Well developed analytical skills with use of knowledge necessary for case load management, assessment and therapy relevant to client group e.g. prioritisation
• Highly developed auditory and perceptual skills in the assessment diagnosis and treatment of clients/patients.
• Ability to transcribe speech phonetically.
• Skills in handling clients/ patients with disabilities.
• Ability to maintain intense concentration in all aspects of patient management for prolonged periods.
• Well-organised, reflective practitioner
• Skills in handling clients/ patients with disabilities

Desirable

• UK Drivers license & access to car for work purposes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bromley Healthcare CIC

Address

Bromley Borough

40 Masons Hill

Bromley

BR2 9JG

United Kingdom

Employer's website

http://www.bromleyhealthcare.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder has a responsibility to safeguard children, young people and adults at risk and will be trained to the appropriate level as determined by the post.

The post holder is expected to demonstrate the values of Bromley Healthcare including;

• Belonging
• Health and well-being
• Continuous learning and innovation
• Compassion

The post holder is expected to comply with all Bromley Healthcares relevant policies, procedures and guidelines; including the appropriate code (s) of conduct associated with this post.

The job description reflects the immediate requirements and objectives of the post. This is not an exhaustive list of duties and responsibilities and the post holder may be required to undertake other duties which fall within the grade of the job, as directed by the line manager. This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder.

Person Specification

Qualifications

Essential

• Degree in Occupational Therapy

Desirable

• Masters qualification

Professional Registration

Essential

• HCPC Registration

Desirable

• Member of the Royal College of Occupational Therapists

Training

Essential

• Evidence of Continuing Professional Development

Desirable

• Moving and Handling and Specialist Seating expertise

Skills

Essential

• Knowledge and application of Occupational Therapy assessments and intervention relevant to client group
• Knowledge of relevant legislation in relation to current practice
• Able to work autonomously and set own priorities
• Understanding of clinical governance

Desirable

• Evidence of contributing to Audit and evaluation

Experience

Essential

• Post qualification experience in a range of clinical settings
• Experience of multiprofessional working.
• Supervision of junior staff and students
• Full driving licence & Access to a car

Desirable

• Quality Improvement experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bromley Healthcare CIC

Address

Central Court

1b Knoll Rise

Orpington

BR6 0JA

United Kingdom

Employer's website

http://www.bromleyhealthcare.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Support collecting data to inform the performance management framework for the service ensuring team members are completing timely and accurate data collection via EMIS. To liaise with the School Nursing Service, with particular reference to vulnerable children, their families and children with special needs. To participate in regular clinical and safeguarding supervision. To attend and participate in team meetings and 1-1 management supervision. To plan and record individual programmes of care for children and families. To assist in the identification of local health needs and ensure the optimum use of resources. Delegate work to Community Nursery Nurses that is within the sphere of competence of the skill mix and assist in training. To participate in an annual appraisal of their work where objectives will be set. To undertake such training as may be required to meet the needs of the service both mandatory and service-specific. To assume responsibility for maintaining own level of professional development and clinical competence. All staff are responsible for identifying areas within their service which do not meet Clinical Governance quality standards. All staff are expected to participate in Clinical Governance actions to achieve Clinical Governance within their service. All clinicians are expected to participate in quality improvement activities including clinical audit programmes.

Person Specification

Qualifications

Essential

• Registered Nursing or Midwifery Certificate/Diploma/Degree or equivalent

Desirable

• Qualified Nurse Prescriber

Professional Registration

Essential

• NMC registration as Nurse or midwife and Specialist Community Public Health Nurse (or currently completing SCPHN course)

Desirable

• Experience in supervising / assessing students / holds a mentorship qualification

Training

Essential

• Evidence of Continuing Professional Development / Professional updating of skills

Desirable

• Evidence of further professional learning.
• Knowledge of current research pertaining to Specialist Community Public Health Nursing

Skills