Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

We would particularly welcome applications from Welsh speakers; but even if you dont speak any Welsh, or want to develop your skills, dont worry: the health board will support you with training.

Person Specification

Qualification / Knowledge

Essential

• National certificate for DN's or equivalent
• Registered with GDC
• Evidence of continued professional development

Desirable

• Post basic certificate in any of the following Sedation, SC, Radiography, Oral Health, Orthodontics
• Knowledge of the role of the CDS

Experience

Essential

• Experience of being competent in Dental Administration, prioritising tasks and managing deadlines
• Keyboard skills, outlook, word, Excel

Desirable

• Experience of working with the public, special care pts and the elderly
• Experience of working in an environment where tact, diplomacy and confidentiality required

Aptitude and abilities

Essential

• Ability to work and relate to children and special needs
• Ability to use initiative in emergency situations
• Ability to develop good working relationships
• Ability to prioritise and organise clinc/surgery
• Self motivated and able to motivate patients
• Team player

Desirable

• Some ability to speak, read and/or write Welsh, or an eagerness to learn.
• Self management and planning skills
• Experience of commitment to QA and Audit

Values

Essential

• Good written and verbal communication skills, with people from a variety of backgrounds
• Support and demonstarte PTHB values
• Able to work autonomously

Other

Essential

• Ability to travel in a timely manner to other locations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Powys Teaching Health Board

Address

Glan Irfon

Love Lane

Builth Wells

LD2 3DG

United Kingdom

Employer's website

https://pthb.nhs.wales/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

• Welcoming and assisting patients in person and over the telephone.
• Making and managing patient appointments.
• Dealing with patient enquiries in a helpful and professional manner.
• Processing prescription requests and other administrative tasks.
• Signposting patients to the most appropriate service where required.
• Maintaining accurate and confidential patient records.
• Supporting GPs, nurses and other members of the practice team with administrative tasks.
• Working as part of the wider reception and administration team to ensure the practice runs efficiently.
• Following practice policies and maintaining patient confidentiality at all times.tocol.

Person Specification

Experience

Essential

• Experience of working in a customer-facing or administrative role
• Good verbal and written communication skills
• Friendly, approachable and able to provide a high standard of customer service
• Able to work effectively as part of a busy team
• Good organisational skills with the ability to prioritise and manage workload
• Confident using computers, email and Microsoft Office
• Understanding of the importance of treating patients with dignity, respect and confidentiality
• Understands the importance of confidentiality and data protection.
• Able to remain calm and professional in a busy environment
• Able to use initiative and deal appropriately with routine problems
• Reliable, punctual and committed to the role
• Caring, patient, approachable, professional and positive attitude
• Willing to adapt to changing priorities and support colleagues when required

Desirable

• Previous experience within a GP practice, NHS or healthcare setting
• Experience communicating with a wide range of people
• Experience dealing with sensitive or difficult situations
• Experience working within a multidisciplinary team
• Experience using electronic appointment or administrative systems
• Experience using EMIS Web or other GP practice systems
• Experience working directly with patients
• Previous experience handling confidential or sensitive information
• Experience managing competing demands
• Experience resolving patient or customer queries

Qualifications

Essential

• Good standard of general education, including English and Math (A to C in English and Maths)

Desirable

• NVQ Level 2/3 in Business Administration, Customer Service or equivalent.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Builth Wells & Llanwrtyd Group Medical Practice

Address

The Surgery

Glandwr Parc

BUILTH WELLS

POWYS

LD2 3DZ

United Kingdom

Employer's website

https://www.builthsurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Experience

Essential

• Meets all essential criteria
• Working within a multidisciplinary and multi-agency setting
• The ability to travel between sites in a timely manner

Desirable

• Meets all desirable criteria

Qualifications and/or Knowledge

Essential

• NVQ3 in Health or Social Care or equivalent demonstrable experience in a Health or Social Care setting

Desirable

• ECDL or equivalent level of computer skills
• To be aware of the needs of the patients and their relatives/carers and have knowledge of voluntary and statutory services

Aptitudes & Abilities

Essential

• Meets all essential criteria
• Can demonstrate good interpersonal and communication skills both written and verbal
• Ability to work within a multidisciplinary team
• Ability to manage stressful situations in self
• Ability to travel between sites in a timely manner
• Can explain the importance of care monitoring, audit and evaluation of fundamentals of care

Desirable

• Some ability to speak, read and/or write Welsh, or an eagerness to learn.
• Good time management and ability to prioritise
• Ability to work alone under the supervision of Clinical Lead
• Able to undertake extended tasks as required by the Clinical Lead

Values

Essential

• Can demonstrate an understanding of Health and Safety issues

Other

Essential

• Flexible approach to the needs of the service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Powys Teaching Health Board

Address

District Nurse office, Glan Irfon

Pendre

Builth Wells

LD2 3DG

United Kingdom

Employer's website

https://pthb.nhs.wales/working-for-us/ (Opens in a new tab)