Job description

Job responsibilities

General duties

-To maintain patient confidentiality and abide by information governance standards at all times.

-To maintain a healthy and safe environment for all patients, staff and visitors and demonstrate awareness of risk management and infection prevention and control.

-To participate in agreed programmes of care ensuring that all care given is clearly and accurately documented in line within standards and seeking support from senior staff as necessary.

-To assist patients with their activities of daily living with dignity and privacy, in accordance with the person-centered care plan, allowing them to maintain independence as appropriate.

-Following training and assessment of competence to undertake the recording of patients temperature, pulse, blood pressure respirations and blood monitoring, and report to the registered nurse.

-To assist in providing a relaxed informal space for patients and families to discuss their problems.

-To undertake appropriate actions to meet the spiritual, psychological and emotional needs of the patient.

-To provide appropriate emotional support for families.

-To manage your workload/tasks as designated by the registered nurse leading the team.

-Escort patients to outpatient appointments as required.

-To actively participate in clinical audit.

-To ensure the maintenance of confidentiality including accurate and timely records.

-To liaise with and provide relevant information to other members of the multi disciplinary team, both internally and externally.

-To adhere to Butterwick Hospice policies, procedures, guidelines and standards at all times and to promote these to others.

-Adopt the role of link worker as required by the hospice management team.

-Attend and participate in an annual appraisal and regular reviews of performance and objectives, identifying gaps in knowledge/skills and developing a plan to enhance service and self-development.

-To encourage and promote the philosophy of Butterwick Hospice and present a good public image, to co-operate with all staff in maintaining good relationships with outside agencies in order to uphold the charity's image and to win increased support for its work.

-To be able to communicate effectively with all members of the team and to

-Develop excellent relationships with community teams as appropriate to the role.

-To participate in mandatory clinical supervision or reflective practice as necessary as directed by the AIPU leadership team.

-To undertake risk assessment and management to ensure that staff, families and visitors are safe.

-To be aware of the adult and child protection procedures and policy within

-Butterwick Hospice, to attend all safeguarding training and to adhere to the Local Safeguarding Procedures at all times.

-To participate in the induction of new staff to the department and wider hospice as necessary.

-To support student nurses during their placement at Butterwick Hospice and work alongside them as directed by the registered nurse.

-To be able to carry out effective complaint, accident and incident reporting.

-To play an active part in the clinical governance framework within the hospice.

-To be aware of the Infection Prevention and Control policies and work in accordance with IPC procedures always.

-To be able to support the patient and the family at the time of death, respecting an individuals beliefs, community, culture and religion.

-To be aware of, and responsive to, the changing nature of the Hospice and adopt a flexible and pro-active approach to work

-To undertake administration changes in accordance with hospice policy

Education & Training

-Attend all mandatory training courses i.e. Resuscitation, Moving and Handling, and

-Health and Safety training.

-Access in-house training programme to further develop your palliative care knowledge.

-Attend and complete relevant Palliative and End of Life Training.

-Attend and complete clinical skills training including medicines management

-Maintain own Portfolio, and complete core competencies.

Person Specification

Skills & Abilities

Essential

• -Good written and verbal communication skills including listening are essential
• -Good IT Skills, specifically Microsoft Word, Excel
• -Team working skills
• -An ability to manage challenging situations
• -Ability to work on own initiative and know when to escalate any changes to patients condition to named nurse (RN) when necessary

Other

Essential

• Ability to work shifts including nights, weekends and bank holidays

Qualifications

Essential

• -Minimum level NVQ level 2 or 3 in Health & Social Care
• -A good standard of general education

Personal Attributes & Key Skills

Essential

• -Self-awareness and an ability to recognize stress and use coping mechanisms
• -Flexible, approachable and trustworthy
• -Commitment and an interest in learning and personal development

Experience

Essential

• -An understanding of person-centred care approaches
• -Experience of working with patients with life limiting illness or end of life care
• -Understanding of infection, prevention and control
• -Understanding of the importance and adherence to patient confidentiality
• -Understanding of safeguarding and preventing patients from abuse

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Butterwick Hospice

Address

Butterwick Hospice

Middlefield Road

Stockton-on-tees

Cleveland

TS19 8XN

United Kingdom

Employer's website

https://www.butterwick.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

General duties

• As a visible clinical leader will support the provision of direct, holistic, care for those requiring specialist palliative and end of life care on the unit.
• Utilising advanced specialist knowledge and skill in assessing, planning, implementing and evaluating programmes of care for patients within AIPU from admission to discharge
• Ensure that clinical practices accurately reflect AIPU and hospice policies whilst respecting the patients needs and dignity.
• Provide advice and support to patients and their families in complex and highly emotive situations whilst respecting their cultural and spiritual values.
• Plan a timely, organised, discharge of patients ensuring good communication with patient and their families and or professionals involved in their care.
• As per hospice medicines policy follow the safe ordering, storage and administration of medicines.
• Act in the patients best interests working to protect values and rights of the patient with integrity and insight.
• Responsible for infection control and cleanliness standards on a shift-by-shift basis by ensuring that self and staff follow hospice policy.
• Adheres to the NMC Code of conduct and acts as the patient advocates at all times.
• Work as an effective member of the multidisciplinary team and participate in multidisciplinary team discussions which affect patient care directly.
• Ensure standards of documentation are maintained in accordance with NMC and hospice guidelines for records and record keeping.
• Lead and participates in audit and evidence-based practice.
• Demonstrates effective communication skills systems with patients, their relatives and friends and other visitors.
• Management
• To act as an effective role model and resource or adviser to colleagues in the delivery of nursing care.
• To provide visible clinical leadership, support and guidance to staff in monitoring the planning delivery and evaluation of individualised care.
• Deputise for the AIPU Clinical Team Leader as and when required.
• Responsible for monitoring the workload/patient complexity and dependency using an evidence base tool within the unit when on shift to ensure that nurse staffing is adequate to provide a safe standard of nursing care.
• Ensure the cost-effective and appropriate use of staffing and materials with consideration and due regard to budgetary control.
• Exercise leadership and professional role modelling to motivate members of staff, achieve high morale and promote effective communication within the unit.
• Investigate all accidents, incidents and complaints, reporting them to the appropriate personnel, along with the relevant documentation, in a timely manner.
• Inform Clinical Team Leader when changes in circumstances occur which may affect safe and competent practice.
• Encourage new ideas and facilitate their implementation following discussion with the wider senior team.
• Facilitate the process of continuous quality improvement.
• Lead service improvement initiatives on behalf of the AIPU and wider hospice.
• Undertake regular performance reviews and appraisals in the development of Professional Development Plans for staff within team.
• Participate and lead in any grievance, disciplinary, performance or sickness issues as appropriate and in accordance with hospice procedures.
• Ensuring bank timesheets, you sign are an accurate representation of the time worked.
• The post holder will need to maintain a personal duty of care when handling patient valuables/property.
• Develop as a member of the wider senior hospice team.

Generic Competencies

• Will be accountable for their actions and act in accordance with NMC Code of Professional Conduct.
• Will act in accordance with hospice and statutory guidelines & policies including health and safety initiatives.
• Be responsible for own education, professional development (PDP) and professional portfolio for revalidation.
• Establish a relationship with a Clinical Supervisor.
• Will act as supervisor, where appropriate to junior members of staff and unqualified members of staff.
• Will work in accordance with Corporate Objectives.
• Will adopt a service-orientated approach to work.
• Will practice in a cost effective and cost aware manner.

Education

• Provides visible clinical and managerial leadership to nursing, support staff and volunteers.
• Participate in the orientation of new staff to their duties, ensuring that expectations of the roles are discussed and developed.
• Provide support for and give guidance to junior staff.
• Support the delivery of formal and informal teaching sessions for all staff internal and external to the organisation.
• Act as a mentor and preceptor and assist in the management of preceptorship and mentorship arrangements for staff new to the unit.
• Provides clinical supervision to other staff and students.
• Participate in educational audits and ensure that the unit provides an appropriate learning environment at all times.
• Provide support to non-nursing, clerical and administrative staff and volunteers.
• Participate in the recruitment and selection of staff for the unit.
• Assist in the maintenance and review of information technology systems within the unit.

• Within the constraints of patient confidentiality, ensure pertinent information is accurately conveyed to relevant personnel in a timely manner i.e. the multi-disciplinary team and all other health professionals.
• Communicate extremely sensitive or emotive information to families or visitors.
• Assist, in conjunction with IPU Clinical Team leader in ensuring that agreed programmes and standards of care are implemented and evaluated, thus providing high standards of patient care at all times.
• Work as an effective member of the multi-disciplinary team and individually.
• Ensure that nursing care and clinical practice is research and/or evidence based.

Safeguarding

• To comply with Butterwick Hospice and Tees Local Safeguarding Boards Policies, Procedures and Practice.
• To follow Butterwick Hospice policy regarding the management of safeguarding concerns.
• To access mandatory safeguarding training and demonstrate competence at the required level.

Equality, Diversity and Rights

• To support equality, diversity and rights of all patients and their families, staff and volunteers.
• To actively promote the consultation of patients and families and their involvement and participation in decision making.
• To work to the Hospice Equality and Diversity Policy.

• To carry out duties placed on employees by the Health and Safety at Work Act 1974.
• To comply with Health and Safety Policy.
• To take reasonable care for the Health and Safety of themselves and others who may be affected by their acts or omissions at work.
• To co-operate with their employer as far as is necessary to meet the requirements of the legislation.
• To not intentionally or recklessly interfere with or misuse anything provided in the interests of health, safety or welfare in the pursuance of any of the relevant statutory provisions.
• To be aware of and adhere to current policies regarding infection control at all times.
• To maintain a high standard of personal hygiene and presentation.
• To act at all times in a professional manner, respecting the needs of colleagues and cooperating to maintain a harmonious working environment.

Person Specification

Skills & Abilities

Essential

• Excellent written and verbal communication skills
• Excellent IT Skills, specifically Microsoft Word, Excel
• Excellent interpersonal & organisational skills
• Able to facilitate and lead a team and to act as a positive role model
• Ability to prioritise own workload and that of others
• Able to inspire, lead and develop the nursing team

Qualifications

Essential

• Registered Nurse (Level 1) with Degree
• Evidence of ongoing professional development
• Post graduate qualification in Palliative, End of Life Care or relevant post registration qualification

Desirable

• Masters level qualification or working towards
• Advanced Communications qualification
• Leadership and or Management qualifications

Experience

Essential

• Demonstrable clinical expertise, relevant to the area
• Ward/ unit skills and experience
• Experience of leading multiprofessional teams
• Understanding of clinical governance, quality and compliance programmes
• Experience of teaching and assessing staff at all levels and learners in clinical practice
• Experience of participating in audit, research, quality improvement initiatives and service development

Personal Attributes and Key skills

Essential

• Professional at all times
• Motivated with a Can Do attitude and able to motivate others
• Ability to deal with conflict/ challenging situations

Other

Essential

• Disclosure through DBS
• Ability to work flexible hours to meet service needs

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Butterwick Hospice

Address

Butterwick Hospice

Middlefield Road

Stockton-on-tees

Cleveland

TS19 8XN

United Kingdom

Employer's website

https://www.butterwick.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

General duties

To be a competent practitioner and work within the NMC code of professional conduct, also ensuring that all staff within the sphere of responsibilities follow the code.

To maintain professional registration and ensure that you meet all the requirements for revalidation.

To ensure the safe administration and storage of all medications.

To ensure the maintenance of confidentiality including accurate and timely records.

To use evidence to underpin practice and the development of specialist palliative care.

To assess, plan, implement and evaluate care within the nursing team and ensure its documentation.

To liaise with and provide relevant information to other members of the multidisciplinary team, both internally and externally.

To support shared learning and service improvement through clinical link roles on behalf of the wider hospice and participate in external clinical networks for those specific link areas.

With support from the AIPU leadership team undertake day to day supervision responsibilities for health care assistants.

To adhere to Butterwick Hospice policies, procedures, guidelines and standards always and to promote these to others.

Attend and participate in an annual appraisal and regular reviews of performance and objectives, identifying gaps in knowledge/skills and developing a plan to enhance service and self-development. To encourage and promote the philosophy of Butterwick Hospice and present a good public image, to co-operate with all staff in maintaining good relationships with outside agencies to uphold the charitys image and to win increased support for its work.

To be able to communicate effectively with all members of the team and to develop excellent relationships with community teams.

To participate in mandatory clinical supervision as directed by the Clinical Team Leader and take responsibility for the supervision of the support workers within the team.

To undertake risk assessment and management to ensure that staff, families and visitors are safe.

To be aware of the adult and child safeguarding procedures and policy within Butterwick Hospice, to attend all safeguarding training and to always adhere to the Local Safeguarding Procedures.

To be able to carry out effective complaint, accident and incident reporting.

To play an active part in the clinical governance framework within the hospice.

To be aware of the Infection Prevention and Control policies and work in accordance with IPC procedures at all times.

To be able to support the patient and the family at the time of death, respecting an individuals beliefs, community, culture and religion.

To be aware of, and responsive to, the changing nature of the Hospice and adopt a flexible and pro-active approach to work.

To undertake administration changes in accordance with hospice policy.

To participate in clinical audit and risk management to improve practice.

To demonstrate reflective thinking / action to develop your practice and standards on the unit.

Prescribe medication in accordance with Butterwick Hospice Policy and procedures working within your sphere of expertise and competence if you are a registered nurse prescriber.

Management responsibilities

To always adhere to all medication policy and standard operating procedures.

To help maintain positive working relationships with each part of the integrated services within the Hospice.

To liaise with all services ensuring safe Hospice discharges, and to facilitate the continuing care of patients in their own home.

To ensure the promotion of safety, well-being and interests of patients, staff and visitors.

To be familiar with Hospice policies and procedures and know where they are kept allowing access to self or other staff if the need arises.

To monitor the nursing teams performance.

Actively participate in induction, probation and preceptorship programmes for nursing and care staff, volunteers and learners. Taking responsibility for the completion of all relevant documentation as required and ensuring all staff, learners and volunteers are competent and confident in their roles.

Education & Personal Responsibilities

To be responsible for maintaining a personal awareness of professional developments in nursing and particularly in palliative care.

To undertake appropriate further education that will meet both own needs and the organisation needs.

To maintain professional practice in line with NMC Revalidation.

To attend and contribute to the group and/or individual clinical supervision.

Person Specification

Experience

Essential

• Understanding of the principles of palliative care
• Experience of working within palliative care setting not necessarily a hospice setting

Desirable

• Experience of caring for patients with life limiting illness- cancer and non-cancer diagnosis
• Experience of supporting and supervising the learning of others
• Fundamental counselling skills

Qualifications

Essential

• Registered Nurse

Desirable

• Palliative Care course or equivalent experience
• Teaching and assessing of learners course (or its equivalent)
• Clinical supervision course
• Communications skills course

Skills & Abilities

Essential

• Excellent written and verbal communication skills are essential
• Excellent IT Skills, specifically Microsoft Word, Excel
• Excellent people skills and ability to form and maintain professional relationships
• Ability to work in a multidisciplinary team
• Excellent administration and organisational skills
• Ability to work to tight deadlines, under pressure and in a busy environment
• Core essential clinical skills
• Act in a professional manner and able to deal with people at all levels within the organisation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Butterwick Hospice

Address

Butterwick Hospice

Middlefield Road

Stockton-on-tees

Cleveland

TS19 8XN

United Kingdom

Employer's website

https://www.butterwick.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Leadership and performance management

Provide senior leadership for hospice clinical services, ensuring consistent delivery of compassionate, safe, effective and evidence-based care.

Lead the operational management and performance of clinical services including Adult and Childrens inpatient care, Wellbeing and Day Services, Outreach and complex clinics, therapies and bereavement support.

Take responsibility for clinical governance systems including risk management, incident review, safeguarding, audit, policy development and continuous quality improvement.

Ensure compliance with Care Quality Commission standards, professional codes of practice, medicines management, infection prevention and patient safety requirements.

Provide advice to clinical teams and senior leaders on palliative and end of life care, governance and service delivery.

Build effective working relationships with medical colleagues, multidisciplinary teams, community partners, commissioners, NHS organisations, local authorities and voluntary sector partners.

Monitor, analyse and report on quality, activity, workforce and patient experience metrics, acting where performance improvement is required.

Maintain and develop systems / processes to seek views on hospice services, leading hospice Patient and Public Engagement and experience programme using feedback tools to seek users views and actions required acted upon.

Represent the organisation at internal and external forums.

Service Delivery. Change Management and Service Improvement

Contribute to organisational strategy and business planning; providing strategic leadership across groupwide services

Ensuring clinical workforce is fit for purpose and lead workforce planning, recruitment, retention, appraisal, supervision, capability management and professional development for clinical teams.

Contribute to financial planning and the efficient use of resources.

Responsible for the sustained delivery of budgets through ensuring clinical resources are used effectively.

Lead and support service redesign, pathway development and quality improvement initiatives in response to patient need, national guidance and organisational priorities, including staffing so new and expanded responsibilities are developed where appropriate and skill mix changes implemented as required.

Ensure robust systems in place for Safeguarding (including Vulnerable Adults and Children; Deprivation of Liberty; Mental capacity: Learning Disabilities.

Clinical and Professional Development

Act as a senior professional role model, promoting hospice values, equality, diversity and inclusion, and a culture of continuous improvement and compassionate leadership.

Work in collaboration with Group Board of Directors, Groupwide and service/Team leads.

Ensure systems for staff support and development are embedded within hospice services (e.g. preceptorship, clinical supervision, mentorship and coaching)

Responsible for own professional development and maintaining registration requirements by participating in learning activities.

This job description is intended to describe the main duties and responsibilities of the role and is not an exhaustive list. Duties may change over time in line with service need, organisational priorities and regulatory requirements

Person Specification

Experience

Essential

• Substantial senior clinical leadership experience in palliative care, hospice care, community services or related healthcare setting
• Significant experience of leading clinical governance, service improvement, quality assurance and regulatory compliance within a regulated service.
• Experience of managing multidisciplinary teams, complex service delivery and organisational change
• Strong understanding of palliative and end of life care standards, safeguarding, patient safety, risk management and quality improvement methodology.
• Experience in budget management, workforce planning and performance management.

Desirable

• Teaching, mentoring coaching or practice development experience
• Experience as a CQC Registered Manager or equivalent regulated service lead.
• Experience of strategic service planning business case development and partnership working across organisational boundaries

Skills & Abilities

Essential

• Ability to independently travel across area covered
• Excellent communication, influencing and relationship management skills, including the ability to present complex or sensitive information to as wide range of stakeholders.
• Excellent IT Skills, specifically Microsoft Word, Excel
• Ability to lead strategically while maintaining operational oversight of multiple departments.
• Strong analytical and critical thinking skills, with the ability to interpret complex datasets and translate into action.
• High level of emotional intelligence, resilience and professional ambiguity

Desirable

• High level of emotional intelligence, resilience and professional ambiguity

Qualifications

Essential

• Evidence of Degree level professional qualification in specialist area
• Evidence of Masters level study or equivalent level of experience in leadership, quality, patient safety or healthcare management
• Evidence of continuing professional development
• Leadership and/or management development qualification
• Registered Nurse with current registration with NMC

Desirable

• Registered Nurse (Child) or Registered Nurse (Learning Disabilities)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Teesside Hospice

Address

1 Northgate Road

Linthorpe

Middlesbrough

TS5 5NW

United Kingdom

Employer's website

https://www.teessidehospice.org (Opens in a new tab)