Job description

Job responsibilities

Further information about CSH, the Board, the role and the experience we are seeking is available in the Candidate Information Pack.

Person Specification

Experience

Essential

• previous experience as a Non-Executive Director, with a strong understanding of Board-level governance, assurance and decision-making
• senior-level experience in finance, audit, risk or assurance within a complex or regulated environment
• strong knowledge of financial reporting, financial controls, audit and risk management, with the ability to interpret and challenge financial information and key judgements
• experience of working effectively with internal and external auditors and assurance frameworks
• experience of chairing, or significant experience contributing to, an Audit and Risk Committee or equivalent would be helpful, providing confidence to lead robust assurance discussions
• an understanding of the financial and regulatory context of healthcare, public services or purpose-led organisations
• experience of working in, or alongside, clinical or healthcare settings would be advantageous but is not required
• Experience of running a business or commercial enterprise would be advantageous

Qualifications

Essential

• a recognised professional accountancy qualification, for example ACA, ACCA, CIMA or equivalent

Skills, Knowledge and Abilities

Essential

• the ability to provide independent scrutiny and constructive challenge at Board level, without becoming operationally involved
• sound judgement and confidence to raise difficult issues clearly, calmly and proportionately
• the ability to take a strategic, organisation-wide view of risk, resilience and long-term financial sustainability
• strong analytical skills, with the ability to focus Board discussions on what matters most
• the confidence and capability to chair discussions effectively, encouraging challenge and bringing issues to conclusion
• alignment with CSHs values, demonstrating integrity, professionalism and empathy
• the ability to work collaboratively with fellow Non-Executive Directors, the Executive Team and Board committees

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

CSH Surrey

Address

4th Floor, Dukes Court

Dukes Street

Woking

Surrey

GU21 5BH

United Kingdom

Employer's website

https://www.cshsurrey.co.uk/about-us/about-csh-surrey (Opens in a new tab)

Job description

Job responsibilities

Purpose

Responsible for the delivery of care and for managing service provision in accordance with national and local priorities, organisation policies, procedures and guidelines and in accordance with the Nursing and Midwifery Council.

Principal duties to include:

Participate in assessment and care planning of patient care in conjunction with the District Nurse

Implements and evaluates care and treatment in agreement with the patient and as defined in the care plan escalates any deviation from the care plan or change in condition to the District Nurse / GP accordingly

Communicates effectively with patients, carers and all members of the multidisciplinary team

Prioritises daily work in line with clinical / patient need

Maintains accurate and legible patient records in line with professional and organisational requirements this includes contemporary paper records and electronic patient record system

Implements and works to ensure evidence based care / best practice

Actively participates and contributes to team meetings and daily handover

Initiates health promotion activities with individuals, patients and carers

Takes responsibility for a defined caseload in the absence of the District Nurse, under the direction of the Practice Teacher / Team Leader

Actively involved in the development and implementation of community nursing service developments and initiatives

Participates in clinical audit and the implementation of changes to ways of working / clinical practice as a result of findings, recommendations and action plans

Participates in risk assessment and promotes the safety and well-being of patients, staff and any other persons at all times and assist in ensuring a safe work environment

Ensure that all complaints, untoward incidents, accidents and areas of clinical risk are identified and reported to the District Nurse in accordance with the organisation policies

Keeps up to date with professional requirements, health care developments, clinical evidence, National Service Frameworks for practice, National and Local policy and guidelines

Responsible for completing all own mandatory training within the required timeframes

Accesses and participates in regular clinical supervision and peer review

Participate in own annual appraisal and undertakes own continuing professional development in order to maintain and develop knowledge and skills

Access regular 1-1 meetings with District Nurse

Undertake mentorship training, facilitate the teaching and learning experiences for all students and staff

Accountable for own professional actions in line with the NMC code and organisational policy and guidelines

Monitors and orders stock levels and equipment in line with budget and lean principles

Responsible for the security, care and maintenance of equipment ensuring standards of infection control and safety are maintained

Person Specification

Qualifications

Essential

• 1st Level Nurse Registration (live registered with the NMC).
• Willingness to undertake further education around management of long-term conditions.
• Evidence of continuing professional development.

Desirable

• Degree or Diploma in relevant field or equivalent experience.
• Previous community nursing experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

CSH Surrey

Address

Goldsworth Park Health Centre

The Goldsworth Park Centre

Woking

Surrey

GU213LQ

United Kingdom

Employer's website

https://www.cshsurrey.co.uk/about-us/about-csh-surrey (Opens in a new tab)

Job description

Job responsibilities

Purpose:

- To provide specialist assessment, diagnosis, and therapeutic interventions for patients on the rehabilitation ward at Woking Hospital, in outpatient clinics, and patients in the community who have communication and/or swallowing difficulties, resulting from a variety of acquired or progressive neurological conditions or frailty.

- To provide advice, support and education for patients and their families/carers, and offer

training to students, and other Health Care Professionals.

- To be able to work independently and as part of a Team, and to participate in innovative

projects and service development to benefit patients and colleagues.

Patient Care Responsibilities

1. Be able to work autonomously, with a specialist, often complex caseload, to assess, diagnose, develop and implement programmes of care. Supported by clinical supervision and SLT Lead.

2. Assess, differentially diagnose, formulate treatment plans (in collaboration with patients and carers), write assessment reports, identify and choose appropriate therapeutic or clinical management techniques from a range of options, provide appropriate therapeutic intervention, and evaluate treatment outcomes.

3. Demonstrate clinical effectiveness by use of evidence-based practice and outcome measures.

4. Provide complex and sensitive information to patients in a manner that they can understand e.g. regarding cognitive changes

5. Refer on for specialist assessment for Assistive and Augmentative communication. Liaise with specialist centres to provide continuity of care and help source funding for equipment.

6. Liaise with a wide range of professional colleagues and other agencies to ensure comprehensive management of the patient e.g. attendance at ward meetings and case conferences and telephone liaison e.g. with GPs, dieticians and social services.

7. Plan for patient discharge, ensuring appropriate onward referral and liaison as required.

8. Adapt practice to meet individual patient circumstances, including due regard for cultural and linguistic differences.

9. Complete incident forms where appropriate and discuss pertinent issues regarding safeguarding/incidents with Speech & Language Therapy Lead and others involved.

10. Work with patients with a variety of diagnoses and their carers/families, across the teams geographical patch. Working flexibly to provide an equitable service to all patients, as the caseload determines and to cover periods of staff absence

11. Work with a designated caseload and be flexible to carry out work in other areas of the wider SLT Team to facilitate equity of service provision for all patients (according to level of experience and competence) as requested by Speech and Language Therapy Lead, and to further develop own professional practice.

Person Specification

Experience

Essential

• Understanding of the principles of clinical governance and audit
• Knowledge of standards of record keeping
• Evidence of applying evidence-based practice and research
• Knowledge and experience of working with adults with dysphagia &/or communication difficulties
• Minimum of 18 months working at a junior level with patients in specialist area e.g. Adults, Neurological patients with communication and/or swallowing difficulties
• Experience of assisting with training and supporting students
• Excellent experience of setting patient-centred goals & providing outcomes

Desirable

• Experience of working on wards or in outpatient clinics
• Ability to transcribe speech phonetically
• Evidence of contribution to publications and/or locally known within field of emerging expertise
• Evidence of presentations at conferences locally/nationally / or
• provision of training
• Experience of translating government and professional guidance into departmental policy and procedure
• Working knowledge and appreciation of NHS strategy, policies and research ethics
• Updated knowledge of National Policies and procedures relevant to SLT service.
• Evidence showing completion of previous Statutory & Mandatory training e.g. Safeguarding Adults, Mental Capacity Act, Information Governance etc
• Evidence of maintaining and on-going development of clinical skills and theoretical knowledge in area of clinical specialism
• Experience of supporting students

Behaviours and Values

Essential

• Effective communicator
• Empathetic
• Assertive
• Demonstrated initiative and self-direction
• Team player
• Professional attitude to working practice, colleagues, and public

Qualifications

Essential

• A recognised Speech and Language Therapy Degree or Qualification
• Health and Care Professions Council registration
• A member of the Royal College of Speech and Language Therapists
• Evidence of postgraduate courses or other CPD in relevant fields such as dysphagia trained
• Evidence of continuing professional development with identifiable outcomes.
• Full UK or equivalent driving licence and a car for work purposes

Desirable

• A member of Clinical Excellence Networks and demonstrable evidence of regular attendance at these events
• OR ability to demonstrate knowledge and skills in relevant clinical areas.

Skills

Essential

• Good presentation skills, both verbal & written
• Excellent interpersonal skills, including advanced observation, empathy and listening
• An excellent working knowledge of IT
• Able to work as part of a team but also using own initiative
• Good organisational and problem-solving skills
• Good analytical and reflection skills
• Committed to personal/professional development and skill acquisition
• Able to take theoretical knowledge and professional skills and apply them to the management of patients
• Able to work in busy environment, maintaining calm and a sense of humour
• Able to offer a flexible approach to work and caseloads

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

CSH Surrey

Address

Woking Community Hospital

Heathside Road

Woking

Surrey

GU227HS

United Kingdom

Employer's website

https://www.cshsurrey.co.uk/about-us/about-csh-surrey (Opens in a new tab)

Job description

Job responsibilities

Please refer to the full job description and person specifications attached for further details about this role

Person Specification

Qualifications

Essential

• Registered Nurse (RN) or Registered Mental Nurse (RMN) and has current live PIN on NMC register

Desirable

• Mentorship and assessment qualification
• Degree or Diploma in relevant field (or equivalent experience)

Experience

Essential

• Interest in working in rehabilitation
• Interest in working with frail older adults.
• NHS or equivalent health care system experience is essential
• Knowledge of professional nursing standards
• Ability to communicate effectively both verbally and in writing
• Able to accurately assess, monitor and document risk
• Is able to problem solve quickly, accurately and innovatively.
• Has IT skills. Able to use email, basic word and excel packages.
• Understanding of adult protection issues

Desirable

• Skills and knowledge in nurse led discharge or willingness to learn.
• Experience of working with older adults, including patients with confusional states/dementia.
• Experience of working with post-stroke patients/ neuro-rehabilitation.
• Knowledge and skills within clinical governance
• Knowledge and skills in benchmarking.
• Knowledge of community hospitals agenda

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

CSH Surrey

Address

Woking Community Hospital

Alexandra Ward

Heathside Road

Woking

Surrey

GU22 7HS

United Kingdom

Employer's website

https://www.cshsurrey.co.uk/about-us/about-csh-surrey (Opens in a new tab)

Job description

Job responsibilities

Clinical Practice

• To act as a lead specialist Therapy resource using highly developed clinical skills in the theoretical knowledge and relevant practical experience.
• To work as part of the ICT team to provide an efficient and effective service over 7 days.
• To be responsible as an autonomous practitioner to undertake a significant specialist clinical workload and use clinical reasoning skills to utilise a wide range of treatment options in order to formulate a specialised programme of care.These patients will have complex and rapidly changing physical and psychological needs.
• To demonstrate the ability to carry out Therapy assessments and interventions, including highly developed Therapy techniques and therapeutic handling.
• To use investigative and analytical skills to assess complex patients and support other more junior staff with their patients as required.
• To formulate accurate prognoses, evaluate patient progress, reassess and alter treatment programmes. To recommend best course of intervention, developing comprehensive discharge plans.
• To assess the need for specialist equipment to maintain patients in their own homes.
• To be pivotal in encouraging and managing appropriate referrals, attending Total Triage meetings and representing service lead at discharge action groups.
• Participate in the promotion of patient-centred care, and establish and maintain a supportive relationship with the patient and their family during the period of assessment,treatment and transfer of care.
• Act as a patient advocate when appropriate, respecting patient confidentiality and privacy with respect for diverse cultural backgrounds and requirements.

Communication

• To be able to manage potentially stressful,upsetting or emotional situations in an empathetic manner.
• To be able to communicate highly complex information sensitively to patients in order to gain cooperation for treatment and valid consent, this may include patients who have difficulties in understanding or communicating.
• Establish,develop and maintain effective working relationship between clinicians,practitioners and managers within the speciality, across the Trust and Ashford & St Peters Foundation Trust(ASPH).

Quality

• Facilitate a high quality, cost effective specialist service through monitoring and audit and other quality initiatives agreed by CSH Surrey.
• To be responsible for the setting and monitoring of therapy standards and code of conduct.
• To demonstrate a high level of understanding of clinical governance.
• Lead on and participate in key developments relating to the speciality so that high quality patient focused services are promoted.
• Set,monitor and review standards of care on a regular basis and initiate corrective action plans.
• Identify and intervene where circumstances contribute to an unsafe environment for patients and staff.To bring instances to the attention of the Manager/Clinical Lead for ICT.

Education

• To provide professional leadership for therapy colleagues.
• Contribute to CSH Surreys clinical supervision programme for staff.
• Participate in appraisals and the setting of objectives for junior staff in the Service to enable them to achieve optimal effectiveness and to understand their contribution to the Business Unit and to CSH Surrey.
• Act as a mentor to student therapists and others.
• To be responsible for and actively record your own personal development.
• Lead and participate in education and training programmes within the speciality service, and develop training packages as required.
• Motivate, develop,support and identify training needs for department staff.
• Ensure that appropriate written induction programmes are available and utilised for all new staff within the department.

Research and Development

• To undertake evidence based projects, including recommendations for change in practice and to lead in departmental and service evaluation/research.
• To regularly participate in and lead on appropriate work related research/evaluation projects and to be aware of current research relevant to the speciality.
• To participate in and initiate clinical audit and the evaluation of clinical effectiveness,and to disseminate relevant information to staff.
• To evaluate your own clinical effectiveness.

Management and Leadership

• Provide a leadership role model and demonstrate expert knowledge and high standards of clinical practice.
• Develop the role according to patients changing needs and research findings, within the resources available.
• Maintain accurate records of the clinical service and ensure that confidentiality of information is adhered to.
• Organise own work and manage own caseload,identifying and maintaining supportive networks for self and other staff members.
• Implement new initiatives where possible to run a cost effective,timely service.
• In conjunction with other multidisciplinary colleagues, provide monthly reports of case mix,work load and education activity.
• Provide cover for Service Lead as appropriate.
• Develop policies,protocols and clinical guidelines in support of the specialist service.
• Implement and work within the Trusts HR policies on all staffing matters.
• Work with the Service Lead and Human Resources Dept in the recruitment, selection,appointment and retention of staff.
• Adhere to Trust and departmental policies and procedures, ensuring that all staff do the same.
• In conjunction with the Service Lead and Team Leaders ensure optimised skill mix for any assigned area.
• Organise any relevant team meetings at an appropriate frequency, recording and circulating minutes of these.
• To ensure a good method of communication within the department at all times and to encourage the exchange and implementation of new ideas and evidence based practice.
• Assist the Service Lead and Team Leaders with planning for the service as an expert practitioner.
• Represent ICT as an expert practitioner in the speciality in external situations, eg. Conferences.

This job description is not exhaustive and the post holder maybe required to undertake other duties from time to time as are consistent with the responsibility of the grade.

This job description is subject to review and development from time to time in liaison with the post holder. As an employee of Central Surrey Health Ltd you will be required to adhere to all the organisations policies and procedures.

Person Specification

Experience

Essential

• Experience of working autonomously at an advanced level within relevant service delivering effective patient focused care.
• Experience of working autonomously assessing and treating patients.
• Proven evidence of advanced organisational/leadership skills and autonomous practice.
• Experience of audit, research & evidence based care.
• Experience of delivering change management both personally and as a facilitator

Desirable

• Community/primary care experience
• Teaching and assessing

Qualifications

Essential

• BSc/Diploma Occupational therapy or equivalent
• Registered with Health & Care Professions Council
• Minimum 5 years post graduate experience including 2 years in specialist area
• Continuing Professional
• Development diary including evidence of reflective practice, training and clinical experience

Desirable

• Practice Placement Educators training.
• Member of Relevant Specialist Section

Skills

Essential

• Advanced clinical assessment and leadership skills in specialty.
• Decisive, able to make decisions quickly and be assertive.
• Proven listening/counselling skills with the ability to manage complex situation and appropriately deliver sensitive and difficult outcomes.
• Evidence of teaching skills including teaching patients in how to manage their conditions.
• Ability to clinically lead and influence staff
• Up to date knowledge of current clinical and professional issues (incl. long term, complex or other conditions encompassing the care of older people).
• Sound knowledge of current issues in the profession and practice of OT.
• Excellent verbal, written, interpersonal, communication skills
• Able to use skills of history taking and physical and holistic assessment to direct patient care
• Time management and organisational skills
• Ability to conduct and evaluate own projects successfully.
• Demonstrate an understanding of National agenda for speciality.
• Knowledge of quality standards and NICE recommendations/NSF/CQC
• Ability to carry out audit/ research.
• IT Skills
• Presentation skills

Other

Essential

• Ability to do home visits and supervise complex clinical situations/attend community based meetings and MDTs.
• Good health/attendance record.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

CSH Surrey

Address

Woking Community Hospital

Heathside Road

Woking

Surrey

GU22 7HS

United Kingdom

Employer's website

https://www.cshsurrey.co.uk/about-us/about-csh-surrey (Opens in a new tab)

Job description

Job responsibilities

Purpose:

- To provide specialist assessment, diagnosis, and therapeutic interventions for patients on the rehabilitation ward at Woking Hospital, in outpatient clinics, and patients in the community who have communication and/or swallowing difficulties, resulting from a variety of acquired or progressive neurological conditions or frailty.

- To provide advice, support and education for patients and their families/carers, and offer

training to students, and other Health Care Professionals.

- To be able to work independently and as part of a Team, and to participate in innovative

projects and service development to benefit patients and colleagues.

Patient Care Responsibilities

1. Be able to work autonomously, with a specialist, often complex caseload, to assess, diagnose, develop and implement programmes of care. Supported by clinical supervision and SLT Lead.

2. Assess, differentially diagnose, formulate treatment plans (in collaboration with patients and carers), write assessment reports, identify and choose appropriate therapeutic or clinical management techniques from a range of options, provide appropriate therapeutic intervention, and evaluate treatment outcomes.

3. Demonstrate clinical effectiveness by use of evidence-based practice and outcome measures.

4. Provide complex and sensitive information to patients in a manner that they can understand e.g. regarding cognitive changes

5. Refer on for specialist assessment for Assistive and Augmentative communication. Liaise with specialist centres to provide continuity of care and help source funding for equipment.

6. Liaise with a wide range of professional colleagues and other agencies to ensure comprehensive management of the patient e.g. attendance at ward meetings and case conferences and telephone liaison e.g. with GPs, dieticians and social services.

7. Plan for patient discharge, ensuring appropriate onward referral and liaison as required.

8. Adapt practice to meet individual patient circumstances, including due regard for cultural and linguistic differences.

9. Complete incident forms where appropriate and discuss pertinent issues regarding safeguarding/incidents with Speech & Language Therapy Lead and others involved.

10. Work with patients with a variety of diagnoses and their carers/families, across the teams geographical patch. Working flexibly to provide an equitable service to all patients, as the caseload determines and to cover periods of staff absence

11. Work with a designated caseload and be flexible to carry out work in other areas of the wider SLT Team to facilitate equity of service provision for all patients (according to level of experience and competence) as requested by Speech and Language Therapy Lead, and to further develop own professional practice.

Person Specification

Experience

Essential

• Understanding of the principles of clinical governance and audit
• Knowledge of standards of record keeping
• Evidence of applying evidence-based practice and research
• Knowledge and experience of working with adults with dysphagia &/or communication difficulties
• Minimum of 18 months working at a junior level with patients in specialist area e.g. Adults, Neurological patients with communication and/or swallowing difficulties
• Experience of assisting with training and supporting students
• Excellent experience of setting patient-centred goals & providing outcomes

Desirable

• Experience of working on wards or in outpatient clinics
• Ability to transcribe speech phonetically
• Evidence of contribution to publications and/or locally known within field of emerging expertise
• Evidence of presentations at conferences locally/nationally / or
• provision of training
• Experience of translating government and professional guidance into departmental policy and procedure
• Working knowledge and appreciation of NHS strategy, policies and research ethics
• Updated knowledge of National Policies and procedures relevant to SLT service.
• Evidence showing completion of previous Statutory & Mandatory training e.g. Safeguarding Adults, Mental Capacity Act, Information Governance etc
• Evidence of maintaining and on-going development of clinical skills and theoretical knowledge in area of clinical specialism
• Experience of supporting students

Behaviours and Values

Essential

• Effective communicator
• Empathetic
• Assertive
• Demonstrated initiative and self-direction
• Team player
• Professional attitude to working practice, colleagues, and public

Qualifications

Essential

• A recognised Speech and Language Therapy Degree or Qualification
• Health and Care Professions Council registration
• A member of the Royal College of Speech and Language Therapists
• Evidence of postgraduate courses or other CPD in relevant fields such as dysphagia trained
• Evidence of continuing professional development with identifiable outcomes.
• Full UK or equivalent driving licence and a car for work purposes

Desirable

• A member of Clinical Excellence Networks and demonstrable evidence of regular attendance at these events
• OR ability to demonstrate knowledge and skills in relevant clinical areas.

Skills

Essential

• Good presentation skills, both verbal & written
• Excellent interpersonal skills, including advanced observation, empathy and listening
• An excellent working knowledge of IT
• Able to work as part of a team but also using own initiative
• Good organisational and problem-solving skills
• Good analytical and reflection skills
• Committed to personal/professional development and skill acquisition
• Able to take theoretical knowledge and professional skills and apply them to the management of patients
• Able to work in busy environment, maintaining calm and a sense of humour
• Able to offer a flexible approach to work and caseloads

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

CSH Surrey

Address

Woking Community Hospital

Heathside Road

Woking

Surrey

GU227HS

United Kingdom

Employer's website

https://www.cshsurrey.co.uk/about-us/about-csh-surrey (Opens in a new tab)

Job description

Job responsibilities

Principal duties to include: Clinical and Technical: Collects, using venepuncture procedures, blood samples from adult patients 18 years and over in a variety of settings, selecting the appropriate equipment for the procedure. Provides a phlebotomy service at designated other settings. Monitors and maintains the health, safety and security of self and patients during the venepuncture procedure. Practices within risk management/ occupational health legislation and CSH procedures, and is aware of potential hazards. Collects samples from patients in high risk categories and is aware of potential hazards. Is able to follow agreed protocols to minimise risk to self and others. Is aware of the clinical conditions and precautions that are necessary for sample quality to be maintained during the venepuncture procedure, and makes the decision of appropriate site selection, correct use of tourniquet and selection of blood sample bottles. Is proficient in performing Point of Care capillary sample testing and proceed according to standard operating procedure. Ensures that blood sample bottles are accurately labelled in accordance with departmental policies and procedures. Ensures that clinical samples are correctly packaged for transportation to the laboratory in accordance with the policies and procedures of the Pathology Department. Is proficient in the use, maintenance and quality control procedures of the departmental equipment. Works to ensure that service performance targets are met by continually assessing priority of own work; taking into account individual needs of the patient. Is fully conversant with and works to relevant departmental policies and Standard Operating Procedures, ensuring that personal performance complies with ISO standards (International standards organisation). Performs telephone duties that include making and receiving calls from and to the phlebotomy unit, conveying sensitive information to other healthcare professionals, patients and their representatives. Performs additional patient monitoring ( for example but not limited to blood pressure, weight etc) in line with competancies. Provides support to junior members of staff, and encourage best practice. With appropriate training undertake cannulation of patients identified by registered professionals according to the clinical protocol. Role Responsibilities Is willing to undertake and complete a Level 3 Diploma in Clinical Healthcare Support via a CSH specific Learning contract. Works to achieve competencies across the repertoire of the department as appropriate. Participates in the a personal development programme and works towards identified development needs. To include attendance on mandatory training courses and subsequent updates in line with CSH policy. Communicates effectively with other staff groups both internal and external. To include healthcare professionals, transport, portering services, patients and their representatives. Provides and receives sensitive information from patients and their representatives where empathic skills are required. Includes communication with difficult patients who may have barriers to understanding. Is able to present information accordingly. Able to communicate sensitively where persuasive skills may be necessary Performs administrative tasks, to include activity audits and other audits as required. Ensures efficient use of resources and is aware of stock levels and rotation, storage conditions, batch numbers and expiry dates, thus ensuring the viability of stock used. Ensures appropriate stock levels are maintained in own area of operation, this may include ordering stock. Maintains a clean and safe working environment through good housekeeping practices. This will include disposal of clinical waste, decontamination processes. Is aware of Clinical Governance, Control of Substances Hazardous to Health (COSHH) and local Health and Safety policies, reporting problems, errors or breaches to the senior staff. Resuscitation trained with ability to use CPR techniques. Analytical / Judgmental Skills To manage a range of facts or situations requiring comparison of a range of options - judgements on problems requiring investigation, analysis, e.g. assessment of conditions, etc To provide assistance with the resolution of complaints within the clinical specialty, or sphere of responsibility To be aware of, and act upon or report, when necessary, procedures that are in place to protect vulnerable individuals. To comply with the Health and Safety Policy in accordance with the agreed procedure and policies. To report any accidents, incidents, near misses, hazards or serious untoward incidents in accordance with the agreed procedure. Responsibilities for human resources To attend in service training, mandatory training and other training programmes as required. To participate in the induction of new staff, students, bank and agency staff. To contribute to own personal and performance review and to undertake identified training needs and development. To assist with ensuring that a learning environment is created and maintained for pre-registration students, qualified nurses and healthcare assistants. Provide support for newly appointed phlebotomists, and other internal/external healthcare workers. Information Technology: Is able to use computer system to check email and participate in e-learning Is able to use the GP electronic requesting system and the mobile electronic requesting equipment to collect blood samples. To be competent at using the electronic patient record and ensure patient records are accurate and timely To particiate in data collection and audit when required. To manage own email and electronic communication inorder to carry out the role. Health, safety and security Facilitate a clean work environmentfor patient care and best practice in infection control. Ensuring receive all mandatory training and maintain own records. To support senior staff ensure that CSH Surrey policies, procedure and guidance are adhered to on the ward within own sphere of competence. Ensure that an incident report is completed for all untoward incidents To ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity. To comply with the requirements of the Data Protection Act. To comply with CSH Surreys policies on equal opportunities, the consumption of alcohol and non-smoking. Health, safety and security Facilitate a clean work environmentfor patient care and best practice in infection control. Ensuring receive all mandatory training and maintain own records. To support senior staff ensure that CSH Surrey policies, procedure and guidance are adhered to on the ward within own sphere of competence. Ensure that an incident report is completed for all untoward incidents To ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity. To comply with the requirements of the Data Protection Act. To comply with CSH Surreys policies on equal opportunities, the consumption of alcohol and non-smoking. Responsibility for Policy and Service Improvement/ Development To comply with, support and promote all CSH Surrey policies, standards and guidelines and that all staff adhere to them. To participate in meetings and conferences as required. To report and contribute towards the investigation of accidents and incidents, and support the development of strategies for the reduction of risk and promotion of health and safety regulations on the wards. To have a positive attitude to change and have a flexible approach to work. Responsibility for Audit/Research & Development To participate in all surveys and audits related to work, for example, patient satisfaction surveys, Essence of Care, Healthcare Commission Standards and NPSA. Quality Support achievement and maintenance of the necessary conditions to achieve high standards of professionalism and productive working. Continually maintain standards of care and assist the improvement of care. Following the investigation of complaints, assist and support in the implementation of action plans to address any learning needs to improve practice for the future Freedom to Act To demonstrate competence in all activities required of the post and to inform your manager if you do not feel adequately trained. To be guided by the relevant policy, guidelines and standards when performing tasks. Equality, diversity and rights To promote equality and value diversity by demonstrating promotion of nondiscriminatory values and supporting individuals to recognise their own and the equality, diversity, rights and responsibilities of others. To ensure that patients and their carers are consulted and involved in decisions regarding their health. To provide a service that protect patients and carers whilst respecting their diversity, difference, preferences and choice. Other Responsibilities Demonstrates excellent personal communication and team working skills. Complies with the requirement to practice within data protection and confidentiality guidelines. Attends departmental and Trust-wide staff meetings as appropriate. Is aware of the limitations of the phlebotomy remit and can refer problems or anomalies as appropriate Any other duties, which may be requested by the manager, to facilitate the smooth running of the service. This job description is not exhaustive and the post holder may be required to undertake such other duties from time to time as are consistent with the responsibility of the grade.

Person Specification

Knowledge and Skills

Essential

• Certificate in venipuncture Be proactive in learning and development of self, and show a willingness to retain information

Desirable

• IT Skills , EMIS Web System

Qualifications

Essential

• Please refer to the JD for details

Desirable

• Please refer to the JD for details

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

CSH Surrey

Address

4th Floor, Dukes Court

Dukes Street

Woking

Surrey

GU21 5BH

United Kingdom

Employer's website

https://www.cshsurrey.co.uk/about-us/about-csh-surrey (Opens in a new tab)

Job description

Job responsibilities

For further information and a full overview of the responsibilities and requirements of this role, please refer to the attached job description.

Person Specification

Experience

Essential

• Significant proven experience in a senior leadership role including
• analysing and evaluating evidence to give assurance in decision making, interacting and influencing senior stakeholders (at or equivalent to Executive level).
• Experience and understanding of leading and managing change with evidence of achieving strategic outcomes and operational performance improvement, within a range of organisations including those traditionally hostile to change.
• Significant appreciation of health care systems, its challenges and governance infrastructure including the importance of collaboration to drive delivery and improvement.
• Previous experience of managing sizeable budgets and a portfolio of several departments.
• Experience of working within a complex environment with political dimensions and across organisational boundaries demonstrating a track record of successful working with internal and external stakeholders, including regulatory relationships.
• Demonstrable evidence of being able to develop a positive culture and climate, drawing on the principles of a Just and Learning Culture.

Desirable

• Experience of working at Board level or equivalent within health and/or public sector.
• Experience of working in an employee-owned and/or social enterprise.

Skills

Essential

• Ability to develop strategy that meets the needs of patients and communities, as well as statutory duties, national and local system
• priorities.
• Understands the importance of the impact of the delivery of strategic plans, including through quality and inequalities impact assessments.
• Effective at improving operational performance through fit for purpose processes and holding people to account for delivery.
• Understand accountability and delivery requirements and need to be bound by collective decisions based on objective evaluation of research, evidence, risk and opinions.
• Can bring a balanced and evidence-based approach in the context of the boards risk appetite when considering innovative solutions and improvements.
• Demonstrates a leadership style which is visible, supportive, democratic and transformational.
• Is committed to inclusivity, promoting diversity and can evidence contribution to eradicating discrimination.
• Ability to create and sustain strong healthy team cultures and role model organisational values.
• Ability to develop and maintain positive, high level relationships and
• professional credibility with key stakeholders and influencers.
• Demonstrates commitment to the values, principles of public service and health and social care in particular.
• Adaptable, self-aware and able to cope with competing demands,
• working under pressure and working in a matrix management environment.
• Curious and innovative, though grounded in a strong service focused approach. Ability to build an effective team with a combination of skills and abilities to deliver the organisations objectives.

Other

Essential

• Driving licence and have access to a vehicle.

Qualifications

Essential

• Educated to masters level or equivalent experience. Holds a registration with the Nursing and Midwifery Council.
• Commitment to ongoing personal and professional development, modelling behaviours that demonstrate willingness to learn and improve.

Desirable

• Additional management qualification(s).

Personal Attributes

Essential

• Demonstrate commitment to CSH Core Values and Behaviours.
• High level of personal resilience.
• Flexible and responsive.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

CSH Surrey

Address

4th Floor, Dukes Court

Dukes Street

Woking

Surrey

GU21 5BH

United Kingdom

Employer's website

https://www.cshsurrey.co.uk/about-us/about-csh-surrey (Opens in a new tab)

Job description

Job responsibilities

Purpose:

- To provide specialist assessment, diagnosis, and therapeutic interventions for patients on the rehabilitation ward at Woking Hospital, in outpatient clinics, and patients in the community who have communication and/or swallowing difficulties, resulting from a variety of acquired or progressive neurological conditions or frailty.

- To provide advice, support and education for patients and their families/carers, and offer

training to students, and other Health Care Professionals.

- To be able to work independently and as part of a Team, and to participate in innovative

projects and service development to benefit patients and colleagues.

Patient Care Responsibilities

1. Be able to work autonomously, with a specialist, often complex caseload, to assess, diagnose, develop and implement programmes of care. Supported by clinical supervision and SLT Lead.

2. Assess, differentially diagnose, formulate treatment plans (in collaboration with patients and carers), write assessment reports, identify and choose appropriate therapeutic or clinical management techniques from a range of options, provide appropriate therapeutic intervention, and evaluate treatment outcomes.

3. Demonstrate clinical effectiveness by use of evidence-based practice and outcome measures.

4. Provide complex and sensitive information to patients in a manner that they can understand e.g. regarding cognitive changes

5. Refer on for specialist assessment for Assistive and Augmentative communication. Liaise with specialist centres to provide continuity of care and help source funding for equipment.

6. Liaise with a wide range of professional colleagues and other agencies to ensure comprehensive management of the patient e.g. attendance at ward meetings and case conferences and telephone liaison e.g. with GPs, dieticians and social services.

7. Plan for patient discharge, ensuring appropriate onward referral and liaison as required.

8. Adapt practice to meet individual patient circumstances, including due regard for cultural and linguistic differences.

9. Complete incident forms where appropriate and discuss pertinent issues regarding safeguarding/incidents with Speech & Language Therapy Lead and others involved.

10. Work with patients with a variety of diagnoses and their carers/families, across the teams geographical patch. Working flexibly to provide an equitable service to all patients, as the caseload determines and to cover periods of staff absence

11. Work with a designated caseload and be flexible to carry out work in other areas of the wider SLT Team to facilitate equity of service provision for all patients (according to level of experience and competence) as requested by Speech and Language Therapy Lead, and to further develop own professional practice.

Person Specification

Experience

Essential

• Understanding of the principles of clinical governance and audit
• Knowledge of standards of record keeping
• Evidence of applying evidence-based practice and research
• Knowledge and experience of working with adults with dysphagia &/or communication difficulties
• Minimum of 18 months working at a junior level with patients in specialist area e.g. Adults, Neurological patients with communication and/or swallowing difficulties
• Experience of assisting with training and supporting students
• Excellent experience of setting patient-centred goals & providing outcomes

Desirable

• Experience of working on wards or in outpatient clinics
• Ability to transcribe speech phonetically
• Evidence of contribution to publications and/or locally known within field of emerging expertise
• Evidence of presentations at conferences locally/nationally / or
• provision of training
• Experience of translating government and professional guidance into departmental policy and procedure
• Working knowledge and appreciation of NHS strategy, policies and research ethics
• Updated knowledge of National Policies and procedures relevant to SLT service.
• Evidence showing completion of previous Statutory & Mandatory training e.g. Safeguarding Adults, Mental Capacity Act, Information Governance etc
• Evidence of maintaining and on-going development of clinical skills and theoretical knowledge in area of clinical specialism
• Experience of supporting students

Behaviours and Values

Essential

• Effective communicator
• Empathetic
• Assertive
• Demonstrated initiative and self-direction
• Team player
• Professional attitude to working practice, colleagues, and public

Qualifications

Essential

• A recognised Speech and Language Therapy Degree or Qualification
• Health and Care Professions Council registration
• A member of the Royal College of Speech and Language Therapists
• Evidence of postgraduate courses or other CPD in relevant fields such as dysphagia trained
• Evidence of continuing professional development with identifiable outcomes.
• Full UK or equivalent driving licence and a car for work purposes

Desirable

• A member of Clinical Excellence Networks and demonstrable evidence of regular attendance at these events
• OR ability to demonstrate knowledge and skills in relevant clinical areas.

Skills

Essential

• Good presentation skills, both verbal & written
• Excellent interpersonal skills, including advanced observation, empathy and listening
• An excellent working knowledge of IT
• Able to work as part of a team but also using own initiative
• Good organisational and problem-solving skills
• Good analytical and reflection skills
• Committed to personal/professional development and skill acquisition
• Able to take theoretical knowledge and professional skills and apply them to the management of patients
• Able to work in busy environment, maintaining calm and a sense of humour
• Able to offer a flexible approach to work and caseloads

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

CSH Surrey

Address

Woking Community Hospital

Heathside Road

Woking

Surrey

GU227HS

United Kingdom

Employer's website

https://www.cshsurrey.co.uk/about-us/about-csh-surrey (Opens in a new tab)

Job description

Job responsibilities

Principal duties to include

This list is intended to summarise key responsibilities and is not exhaustive.

1. To provide effective supervision of Hotel Services staff, in order to deliver the cleaning service to the required standard. Ensure their welfare needs are being met

2. Support Hotel Services Supervisor with the staff rotas, to ensure the service is adequately covered. Maintain staff records with regards to training, leave, sickness and ESR

3. Ensure cleaning schedules are being followed and records accurately kept of cleaning undertaken, curtain changing, deep cleans, water flushing etc

4. Make sure staff are wearing the correct uniform and using appropriate PPE in accordance with IPC guidelines and method statements

5. Ensure cleaning chemicals are ordered, stored and correctly used in accordance with COSHH guidelines. Cleaning cupboards should be stocked, tidy and contain up to date method cards, risk assessments and COSHH folders. Monitor and control stock in the main store to agreed stock levels. Ensure no excessive ordering or stockpiling

6. Audit cleaning standards using Micad audit tool. Undertake technical audits to make sure correct cleaning procedures, equipment and procedures are being used. Undertake face to face patient audits relating to cleaning and food.

7. Work alongside staff to assist and support in the delivery of the cleaning service. This is a working supervisor position and there will be a requirement to work shifts at times of staff shortages.

8. Provide induction training for new members of staff. Ensure team are compliant with statutory and mandatory training and support them if required with completing on line training. Maintain own training and attend courses and meetings relevant to the role

9. Report any equipment failures, breakage or IT issues in accordance with local procedures

10. Report any incidents on the Datix system

11. Be able to deal in the first instance with any staff issues. Refer to Hotel Services Supervisor/ Hotel Services Manager as appropriate. Support the staff in development and assist with the annual appraisals

12. Be very flexible in your approach. Step in and cover shifts within the housekeeping and wider Hotel Services team (catering and portering) to help with staffing shortfalls, if required.

13. The role can be physically demanding, and staff will spend most of their shift walking or standing. Some lifting and handling of goods will be required as well as use of cleaning machine

14. To act as advised in accordance with statutory regulations relating to Health and Safety, COSHH, Fire Safety, Manual Handling, Food Safety, Infection Control Policy and NHS Guidance.

15. To attend training sessions and follow Department and Trust Policies and Procedures.

16. To be able to communicate with service users regarding provision of service.

Person Specification

Qualifications

Essential

• GCSE level English , good basic numeracy.
• Level 1 Food Hygiene Certificate

Desirable

• Level 2 Food Hygiene Certificate
• NVQ level 2 Support Services

Experience

Essential

• Experience of cleaning/domestic work in a healthcare environment
• Can demonstrate leadership/supervisory experience
• Knowledge of the correct use of cleaning chemicals/cleaning equipment & COSHH

Desirable

• Previous experience of working in a Healthcare setting

Skills

Essential

• You must be able to communicate clearly and effectively in English
• To be able to demonstrate experience in providing good customer service
• You must be able to use a computer independently and be able to use email effectively, basic microsoft packages and organisational systems
• You must be flexible and be able to motivate the team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

CSH Surrey

Address

Woking Community Hospital

Heathside Road

Woking

Surrey

GU22 7HS

United Kingdom

Employer's website

https://www.cshsurrey.co.uk/about-us/about-csh-surrey (Opens in a new tab)