Job description

Job responsibilities

1. To acquaint him/herself with details of patient management in discussion with the Consultants and ensure their efficient execution. To take history, examine and record all findings of all patients admitted under the Consultant's care. Carry out and arrange all relevant investigations. To see and examine all patients under the care of the Consultant concerned, including those in the Intensive Therapy Unit.

2. To assist in the operating theatre.

3. To attend and assist and subject to experience lead on out-patient sessions and participate in the MDT when required. To arrange for the transfer of patients to other hospitals or discharge home, including the provision of a discharge summary on patients transfer.

4. To ensure that good communication is maintained with all medical colleagues, e.g. Anaesthetists, Nursing staff and Clinical Support Services, such as Physiotherapists, Radiographers and ancillary staff, to the benefit of the patient. To ensure other Specialty Registrars and Consultants are kept informed regarding any alteration in the condition of any of their patients. To supervise the transcription of discharge summaries to ensure accuracy and that these are forwarded to the patients General Practitioner or hospital of transfer as soon as possible after the patient is discharged and complete letters to General Practitioners. To ensure that all in-patient notes are kept up to date confidential and accurate.

5. To communicate to patients relatives, the progress of that patient.

6. During duty weekends and evenings, to be responsible for the care of all Thoracic patients on the wards. To perform or supervise juniors perform minor surgical procedures such as chest aspiration, insertion of intercostal tubes, etc. To participate in lecturing to other staff if required, e.g. Nurses and Physiotherapists. To participate in the Medical Audit Programme and update PATS data entry. To accept that occasional emergencies and unforeseen circumstances may occur, and to respond to the needs of the service when they arise.

Person Specification

Qualifications

Essential

• MB ChB or equivalent
• Registration with the GMC

Experience

Essential

• *Experience in Cardio Thoracic Surgery
• *Shall have equivalent experience and competencies

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

United Kingdom

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Job description

Job responsibilities

If you would like to find out more information about this role, please see the attached job specification.

Person Specification

Experience

Essential

• Previous management or supervisory experience within a primary care or a healthcare setting.
• Detailed and up-to-date knowledge of SystmOne.
• Strong understanding of QOF, patient access, triage and clinical administration processes.
• Experience of staff management, development and appraisal.
• Excellent organisational, planning and communication skills.
• Ability to analyse data and use information to drive service improvement.
• Self-motivated with a proactive, solution-focused approach.
• Ability to implement and manage change effectively.
• Experience of developing and embedding policies, procedures and working protocols

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

1 Houghton Close

Ampthill

Bedfordshire

MK45 2TG

United Kingdom

Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The must haves for this role:

1. Experience of working in a team.
2. Some knowledge of the role of rehabilitation and desire to work in a multidisciplinary team to support patients.
3. UK driving license holder with access to a vehicle to drive for work purposes.

As part of the role, youll visit patients in their homes and in community settings, so access to your own vehicle is essential. After a thorough induction, youll deliver rehabilitation and education sessions both independently and alongside other team members. Your daytoday work will be varied and tailored to each patients needs. Youll support people with a range of neurological conditions, including Stroke, Multiple Sclerosis and Parkinsons Disease. The work is incredibly rewarding, and while it can be emotionally demanding at times, youll always have the support of the team and a strong supervision structure.

Youll be joining a team with a wealth of specialist knowledge, links and experience, and youll have plenty of opportunities to learn new skills and develop within neurological rehabilitation. If you enjoy helping others, thrive in a collaborative environment, and are keen to grow your skills, wed love to hear from you.

The ethos of the team is:

A team of neuro rehabilitationspecialists assisting people to managetheir neurological condition and achievetheir goals, in their chosen environment,aiming towards greater independence ineveryday life. For further information about the role, please see attached job description and person specification.

Your application is your opportunity to demonstrate to us how you meet the requirements of the role. We recognise that AI tools can support accessibility, equity and confidence for applicants. However, its important that examples and responses given in your supporting statement genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey.

In addition to explaining how you meet the person specification, you must complete your employment history for at least the last five years. Any experience, skills or responsibilities referenced in your supporting statement should be evidenced within your employment history. Applications that do not include sufficient employment history to support the experience claimed may not be shortlisted.

Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Louisa Gillon 01189043440 or email: [email protected], wholl be delighted to help.

Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.

Person Specification

Education, qualifications or training

Essential

• GCSE level C or equivalent in English
• Willing and able to undertake the Trust Care Certificate

Desirable

• Human Biology
• IT
• NVQ 2 or equivalent

Previous Experience

Essential

• Previous reliable employment
• Experience in administrative duties, +/- use of computer
• Experience of working as a member of a team.
• Experience of working under direction

Desirable

• Experience in caring environment
• Experience in working in a community setting
• Experience working with the public
• Previous experience in NHS therapy service
• Experience of liaising with Social Care in the UK

Knowledge, skills and abilities

Essential

• Demonstrate a basic knowledge of the role of the therapy and/or rehabilitation
• Good written and spoken English
• Understand the importance of confidentiality, dignity and privacy
• Excellent interpersonal skills: oAble to listen wello Able to demonstrate empathy with patients, carers and colleagues oAble to communicate effectively, particularly where barriers to understanding exist
• Able to work effectively under supervision as part of a team
• Able to reflect on practice with peers/clinical supervisor
• Willing / able to undertake Development Programme or equivalent / relevant training
• Approachable and helpful
• Empathetic
• Able to manage emotional consequences of working with patients with a range of communication disorders and disabilities
• Flexible / adaptable
• Good organisational skills
• Ability and willingness to learn
• Good time management
• Willing and able to assist a person with their personal care
• Appropriate use of Initiative, but know own limitations

Desirable

• An awareness of neurological conditions
• Knowledge of human Biology
• Basic knowledge of the benefits of rehabilitation

Additional Requirements

Essential

• Occupational Health Clearance
• DBS clearance
• Able to travel efficiently between multiple sites
• UK driving license holder

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Berkshire Healthcare Foundation Trust

Address

Community Based Neuro Rehab Team - 57-59 Bath Road, Reading, Berkshire, RG30 2BA

Reading

Berkshire

RG30 2BA

United Kingdom

Employer's website

https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Assess childrens functional, motor and coordination needs; deliver occupational therapy programmes; prescribe specialist equipment; develop care plans and monitor outcomes.
• Work in clinics, schools, homes and community settings.
• Train and support parents, school staff, therapy assistants and students.
• Complete EHCP reports and statutory documentation, maintain accurate records, communicate with partner agencies, and manage workload effectively.
• Participate in audits, research, service improvement, supervision and professional development.
• Ensure compliance with HCPC standards, safeguarding, confidentiality, health and safety, infection control and Trust policies.

Person Specification

Qualifications & Training

Essential

• Degree or Diploma in Occupational Therapy (or equivalent)
• Registration with HCPC (or pending)

Desirable

• Experience working with children and young people in educational community, or healthcare settings
• RCOT membership

Experience

Essential

• Experience working in multi-disciplinary or multi agency teams as a registered Occupational Therapist or whilst on a clinical placement
• Knowledge of child development and children's occupational therapy principles
• Ability to work independently and as part of a multidisciplinary team
• Strong organisational, time-management skills and caseload management
• Ability to travel independently for clinical visits across Norfolk

Desirable

• Experience of working in the community (registered or undergraduate)
• Experience leading/participating in workshops/lecturing

Skills, Abilities and Knowledge

Essential

• Broad range of core clinical experience at undergraduate or post graduate level, with the ability to transfer OT core skills to the OT process with children & young people
• Demonstrates an ability to problem solve in a clinical setting
• Basic ability to integrate theory and practise and demonstrate creative problem-solving
• Basic ability to critically reflect on and use evidence to develop best practice

Communication

Essential

• Effective written and verbal communication skills
• Ability to work collaboratively with families, other professionals
• Ability to effectively communicate assessment findings and coach others to implement plans

Personal and People Development

Essential

• Accept responsibility and accountability for own work and can define the responsibilities of others
• Recognises the limits of own authority within role
• Seeks and uses professional support appropriately
• Understands the principle of confidentiality
• Demonstrates professional curiosity
• Has a realistic knowledge of personal strengths and areas for development

Personal Attributes / Behaviours

Essential

• Demonstrates understanding of safeguarding issues
• Appreciates the significance of safeguarding and interprets this accurately for all individual children and young people/vulnerable adults whatever their life circumstances

Emotional Awareness

Essential

• Aware of the range of emotions in self and others
• Demonstrates empathy for the concerns of others
• Listens to and understands directly and indirectly expressed feelings
• Encourages others to express themselves openly
• Manages strong emotions and responds constructively to the source of problems
• Shows respect for others' feelings, views and circumstances
• In highly stressful situations keeps own feelings in check, takes constructive action and calms others down
• Has a range of mechanisms for dealings with stress, can recognise when to use them and does so
• Listens to personal comments without becoming defensive

Other

Essential

• The post holder will need to be passed fit to perform full duties of the post through occupational health with any reasonable aids and adaptations as necessary as the nature of children's practice will require the post holder to bend, stretch, lifts children's limbs, crawl, kneel, work in confined spaces and at times work from the floor employing light physical effort on day to day basis
• Satisfactory Disclosure of Barring Service
• Must hold full and valid driving licence and have access to a vehicle with insurance
• Able to communicate effectively in written and verbal English Language

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East of England Community Health and Care NHS Trust

Address

Norwich Community Hospital

Bowthorpe Road

Norwich

NR2 3TU

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached Job Description and Person Specification for further information on the advertised role.

Person Specification

Qualifications

Essential

• Genuine interest and desire to work in GUM/Contraception Specialism - this should be displayed in both application and interview.
• Vocational qualification at level 2 or equivalent relevant experience (e.g.GCSE grade 9-4)
• Prepared to study and complete Level 3 qualification (equivalent to A Level/BTEC National level)

Desirable

• CDL/Elite
• Typing RSA 1
• Qualification in Mathematics & English language (or be prepared to obtain through apprenticeship)

Knowledge

Essential

• Understanding confidentiality
• Understanding of basic Sexual health issues.

Desirable

• In depth knowledge of the range of contraception and sexually transmitted infections

Experience

Essential

• Previous experience of working in a health care setting dealing with confidential and sensitive matters
• Confident and able to communicate with a range of people
• Can demonstrate they are able to work in an organised and methodical way, multitasking as necessary
• Computer literate, and confident in using a range of Microsoft Office programmes and electronic patient records/effective typist.
• Previous experience communicating with the general public face to face or via telephone

Desirable

• Phlebotomy
• Stock control and ordering of supplies.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Spectrum Community Health CIC

Address

Wakefield Integrated Sexual Health

Trinity Walk Clinic

Wakefield

WF1 1QS

United Kingdom

Employer's website

https://spectrum-cic.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

For questions about this job, contact:

Ben McGuigan Estates Manager [email protected] 0113 3926680

As a Maintenance Assistant within the acute hospital building team, you will be working closely with the joinery/building team to ensure the safety, functionality, and compliance of hospital infrastructure, supporting high-quality patient care.

You will independently carry out routine, non-routine and emergency building maintenance, including minor repairs, assembly, and dismantling. You will develop skills across related trades to meet the diverse needs of the healthcare environment.

Your role involves planning and prioritizing daily tasks to address technical and safety issues that could impact hospital operations.

You will assist senior team members with complex repairs, new installations, and infrastructure improvements. Accurate recording of maintenance activities in the Works Management System ensures compliance with hospital policies and regulations.

You will support building surveys for future maintenance and upgrades, operate hospital-approved vehicles and equipment safely, and contribute to the induction and mentoring of new staff.

Adherence to infection control, health and safety standards, and Trust policies is essential.

You will carry communication devices for rapid response to urgent requests and emergencies. Additionally, you will undertake any other building-related duties assigned to maintain smooth hospital operations.

An exciting opportunity has arisen within the LGI Estates Buildings team for a maintenance assistant. The building team is made up of several trades including general builders/bricklayers, joiners, painters, floor layers, gardeners etc. so there’s plenty of opportunity to expand your skills and develop.

Your role will involve supporting the safe maintenance, assembly, dismantling, and repair of equipment and the built environment at LGI. As such a large and complex Trust, with a varied estate, you’ll have the opportunity to learn as you work and work with a range of experts, all while supporting our clinical teams so they can continue to deliver excellent patient care.

You will work closely with other Estates Maintenance Workers/Craftsman and contribute to a flexible, skilled workforce capable of responding effectively to a variety of maintenance needs.

This role demands a commitment to safety, teamwork, and ongoing skills development to maintain the highest standards within the Estates department.

The role is a fulltime position providing 37.5hrs per week

A competitive salary – AFC Band 3 £24,937 - £26,598

(Inc. enhancements for unsocial hours.)

Annual leave starting at 27 days per annum (rising to 33 days with continuous service) + (England) Statutory Bank holidays.

An excellent contributory pension scheme

Access to an On-site childcare provision service

Salary sacrifice schemes

Day-to-day building maintenance work Core duties include routine and non-routine building maintenance and minor repairs across the estate.

Wide range of practical tasks Work covers general building, engineering, and maintenance activities rather than a single-trade focus.

Opportunity to work across other trades Expected to learn and undertake minor work from other trades, broadening skillsets.

Working independently on jobs Role involves carrying out maintenance unsupervised and managing your own workload.

Planning and completing your own work Responsibility for organising tasks and ensuring maintenance is completed in a timely manner.

Hands-on use of tools and equipment Regular use of tools and equipment, including fine tools, with practical, skilled work required.

Supporting larger building and repair works Assisting higher-grade staff with new work, repairs, and improvement projects.

Involvement in maintenance improvements and surveys Contributing to surveys for future alterations, upgrades, and estate improvements.

Strong team working within Estates Working closely with other trades and supporting colleagues, apprentices, and new starters.

Ongoing training and skills development Role requires continuous development, with training to expand skills and take on more complex tasks

Please see the attached job description for further information about this vacancy.

Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are:

Patient-centred Collaborative Fair Accountable Empowered

All our actions and endeavours will be guided and evaluated through these values

We’re committed to recruiting exceptional people to deliver outstanding services across Leeds Teaching Hospitals NHS Trust and helping every colleague reach their full potential. We’re looking for a compassionate, inclusive, and collaborative leader who shares our values and can build strong partnerships. We warmly invite applications from people from a variety of backgrounds and sectors, and are especially keen to hear from individuals from a minority ethnic background. We’re dedicated to creating a diverse and inclusive environment where everyone feels valued, supported, and has a true sense of belonging, as we work together to deliver the best in healthcare to the people of Leeds and beyond.

To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.

We reserve the right to close this advert early if we receive a high number of suitable applications.

Person Specification

Qualifications

Essential

• Please click Apply to view the Job Description and Person Spec

Experience

Essential

• Please click Apply to view the Job Description and Person Spec

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

Cross Site

Leeds

West Yorkshire

LS9 7TF

United Kingdom

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary

The GP will manage a varied caseload, delivering high-quality, patient-centered care within a primary care setting. Responsibilities include consultations, home visits, prescribing, and contributing to the overall clinical and operational functioning of the practice.

Clinical Duties:

• Conduct in person, telephone and online consultations, home visits, and health assessments.

• Diagnose, treat, and manage acute and chronic conditions.

• Prescribe in line with the practice formulary; issue repeat and acute prescriptions.

• Maintain accurate, timely clinical records.

• Develop care plans, provide health education, and refer patients when necessary.

Practice Involvement:

• Participate in audits, significant event analyses, and quality improvement.

• Contribute to the maintenance of electronic health records.

• Engage in team meetings, clinical governance, and training events.

Compliance & Confidentiality:

• Adhere to practice policies on confidentiality, data protection, safeguarding, and prescribing.

• Handle patient and practice information with strict confidentiality.

Health & Safety / Infection Control:

• Maintain a clean, safe working environment.

• Follow infection control policies and lead by example in safe practice.

• Use PPE appropriately and train others when needed.

Equality & Diversity:

• Respect the rights, beliefs, and privacy of patients and colleagues.

• Deliver care in a non-judgmental, inclusive manner.

Professional Development:

• Engage in CPD, appraisals, and mandatory training.

• Contribute to staff training and peer learning as appropriate.

Teamwork & Communication:

• Collaborate with clinical and administrative staff.

• Communicate effectively with patients, carers, and colleagues.

• Adapt communication styles for diverse needs.

Service Development:

• Support implementation of practice policies and new services.

• Participate in audits and service evaluations.

Person Specification

Qualifications

Essential

• Full GMC Registration with a license to practice and entry on the GP Register
• Certificate of Completion of Training (CCT) in General Practice / Certificate Confirming Eligibility for General Practice Registration (CEGPR), or expected to CCT by the start date.
• Evidence of ongoing professional development

Experience

Essential

• Right to work in the UK
• Excellent clinical, communication, and interpersonal skills
• Competence in managing a wide range of primary care presentations
• Understanding of safeguarding, confidentiality, and governance requirements
• Ability to work collaboratively within a multidisciplinary team

Desirable

• Experience working in urban or socioeconomically diverse populations
• Familiarity with QOF and enhanced services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Alexandra Practice

Address

365 Wilbraham Road

Whalley Range

Manchester

M16 8NG

United Kingdom

Employer's website

https://www.thealexandrapractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Person Specification

Qualifications

Essential

• Full GMC Registeration
• FRCOphth or equivalent
• CCT in Ophthalmology or interview within 6 months of CCT date

Desirable

• MD or PhD
• outstanding research record

Experience

Essential

• Experience in Paediatric Ophthalmology and Ocular Motility

Desirable

• Training and Education of under/post graduate student

Skills

Essential

• Strong teaching skills and experience
• Understand clinic governance and audit procedure

Personal Attributes

Essential

• Ability to work in an MDT
• Motivated, flexible and enthusiastic

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

Royal Free Hospital

Pond Street

Hampstead

NW3 2QG

United Kingdom

Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Person Specification

Education and qualifications

Essential

• Educated to GCSE or equivalent

Desirable

• Level 1 Literacy and Level 1 Numeracy Functional Skills

Skills and abilities

Essential

• Willingness to learn and committed to studies to achieve qualifications.
• Ability to develop effective working relationships across the organisation.
• Maintain a professional approach: Smart and presentable.
• Ability to communicate effectively and sensitively with others from a variety of backgrounds, both verbal and written
• Ability to prioritise own workload effectively
• Demonstrate understanding the importance of patient confidentiality and data protection.

Experience

Essential

• Good working knowledge of IT Microsoft Packages such as Outlook, Word, Excel and other relevant programmes

Desirable

• Experience of stock management
• Experience of working in pharmacy setting
• Experience of JAC system

Values

Essential

• Demonstrable ability to meet Trust values

Personal qualities

Essential

• Team member with a flexible approach to work, willing to adapt to changing situations
• Promote a positive and energetic culture
• Remains calm and work effectively under pressure and to deadlines
• Care, open and fair, treating everyone with respect ensuring confidential issues are kept confidential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

North Middlesex University Hospital NHS Trust

Sterling Way

London

N18 1QX

United Kingdom

Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Whats in it for you??

So, apart from being part of a team that puts patients at the heart of everything we do, and seeing lives improved by the treatments we give, youll also get the following:

• • NHS Pension:A generous and flexible pension scheme with contributions from us as your employer.
  • Annual Leave:
  • Flexible working & career breaks:Helping you match work and home life ask about reduced hours, compressed hours, flexible working, term-time only working, job sharing and unpaid leave.
  • Bank working:The chance to work extra hours at enhanced rates and well pay you weekly ideal if your income needs a quick boost.

And theres more!!:

• • Family & Childcareincluding on-site nurseries at Lincoln County Hospital and Pilgrim Hospital Boston, maternity, paternity, adoption & shared parental leave following a set period of employment.
  • Health & Wellbeingincluding mindfulness, counselling, mental health first aid, health check MOTs, physiotherapy, eye tests.
  • Learning & Developmentincluding Lincolnshire Talent Academy, leadership training, medical education, clinical education, Lincolnshire clinical research and GP speciality training programme.
  • Discounts & Salary Sacrificeincluding Cycle2Work, car lease scheme, home electronics and wider wallet.
  • Rewards & Recognitionincluding staff awards, long service awards, retirement awards, examples of excellence and staff lottery.

What should you do next?

Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. your NHS needs you.

Person Specification

Qualifications

Essential

• MBBS or equivalent medical qualification
• Current valid Full registration with the GMC & licence to practise
• MRCP (UK) at least Part 1 or MRCEM or equivalent
• Current ALS provider

Clinical Experience

Essential

• Clinical Training and experience equivalent to that of an CT2+ Doctor
• At least 3 years' experience post foundation, including at least 4 months in Cardiology
• Demonstrates awareness of managing acute medical conditions, including emergencies, in patients and outpatients
• Ability to take responsibility for clinical care of patients and lead junior staff members
• Ability to perform medical procedures expected at completion of CMT2, e.g. pleural tap, chest drain, ascetic drain, lumbar puncture etc

Desirable

• 6+ months of prior Cardiology experience
• Practical experience in Cardiology tests and procedures
• Previous experience in Intensive Care medicine, Emergency medicine and Renal Medicine
• Post registration experience working in other specialties relevant to the role

Teaching & Training

Essential

• Experience of teaching & training junior doctors and other professional staff

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

United Lincolnshire Hospitals NHS Trust

Address

Lincoln County Hospital

Greetwell Road

Lincoln

LN2 5QY

United Kingdom

Employer's website

https://www.ulh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will:

Behave consistently with the values and beliefs of the organisation and promote these on a day to day basis.

Use their initiative and take responsibility for themselves and the quality of their work and the service they provide to patients.

Responsible for the assessment, planning, implementation and evaluation of patients care within the Ward/unit, working in accordance with the philosophy of patient centred care and to NSF and other Trust standards.

Practice as a member of the Community Hospital Nursing team, to support and work in partnership with the wider multidisciplinary team.

Planning and Delivery of Individual Nursing Care under Direction of Senior Staff

Work within the NMC Code of Professional Conduct.

Assess, plan, and, implement and evaluate patient focused nursing care.

Document care given and maintain contemporaneous records.

Maintain records in accordance with the Trusts policy and that of NMC Code of Professional Conduct.

Assist in implementation of health promotion strategies, as agreed by Ward Manager.

In consultation with senior qualified staff, provide and monitor patient centred care within Trust agreed standards.

In collaboration with other team members organise the reception and discharge of patients ensuring effective communication in transfer of information.

Carry out delegated nursing care.

Use and participate in research / audit in care delivery.

Adhere to and promote all clinical practice, health and safety and corporate Trust Policies and Guidelines.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Experience

Essential

• Experience gained during pre-registration training.

Desirable

• Experience gained working in the frailty care setting.

Knowledge

Essential

• Confidence to teach student nurses, patients, carers and members of the multidisciplinary team.
• Understanding of evidence-based nursing, multidisciplinary working, clinical governance.
• Awareness of Audit.
• Evidence of on-going continuing professional development.

Desirable

• Medication administration via various routes PO, PR, S/C, IM, IV.
• Experience of Audit.
• Knowledge and understanding of Mental Capacity and DOLs.

Additional Criteria

Essential

• Able to carry out physical requirements of the role e.g. using mechanical hoists to move patients.

Qualifications

Essential

• RGN/RMN
• NMC Registered.
• I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Desirable

• Practice Supervisor and/or Practice Assessor Training.
• Accredited courses in Palliative Care, Tissue Viability, Diabetes, Dementia.

Skills and Abilities

Essential

• Ability to challenge poor behaviour.
• Role modelling good behaviour.
• A positive attitude and able to act on feedback.
• Ability to praise and be supportive to others.
• Ability to communicate effectively in English in both verbal and written formats.
• Able to work competently without supervision.
• Reflective practitioner.
• Compassion and empathy skills.
• Excellent communication skills.
• Proven ability to motivate others.
• Versatile and adaptable.
• Self-motivated.
• Able to cope under pressure.
• Team player.
• Basic IT skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Pershore Hospital

Queen Elizabeth Drive

Pershore

Worcestershire

WR10 1PS

United Kingdom

Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)

Job description

Job responsibilities

Employment Specialists identify and meet service users vocational goals by providing individually tailored programs using a person centred approach. The IPS staff sit within Community Mental Health clinical teams so that they are embedded and part of that MDT and wider discussion.

Completing initial assessments of service users vocational needs

Work collaboratively with service users to complete a Vocational Profile

Confidential and individualised support to meet service users employment goals.

Help to search for jobs quickly

Help to build or rebuild CVs, make applications and prepare for interviews

Support with the disclosure of mental health conditions, should service users choose to disclose

Contact with local employers to seek fresh opportunities and support for the employer to help service users to return to work

Continued support once service users are in work for them and their employer

Work Retention support

Actively and regularly engage with employers and employment services

Attend and actively contribute to CMHT team allocation meetings

Complete required records for caseload and service activity and achievement of outcomes

Work flexibly across the county to support service need

Person Specification

Qualifications

Essential

• Educated to GCSE level

Desirable

• Qualification in delivering Employment or Vocational Activities

Knowledge & Experience

Essential

• Experience of helping people to obtain or keep work.
• An understanding of the principles and practices of supported employment.

Desirable

• Experience of supporting people with mental health conditions into vocational/employment activities
• An understanding of the principals and practices of the Individual Placement and Support (IPS) model.

Skills & Abilities

Essential

• Excellent written communication skills for writing CVs, employer contacts and job applications
• Excellent internet use skills for job search, research and online applications
• An ability and confidence to initiate and develop face to face relationships with employers and other agencies
• Ability to travel easily between locations around Northamptonshire

Desirable

• Basic Counselling or Motivational Interviewing Skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Northamptonshire Healthcare Foundation Trust

Address

Campbell House

Campbell Square

Northampton

NN1 3EB

United Kingdom

Employer's website

https://www.nhft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Deliver supervised CBT, assess patients, manage risk and support recovery in therapy. Please see main attached job description.

Person Specification

Qualifications

Essential

• A minimum second class (2:2) UK honours degree in a related subject.

Desirable

• A core profession relating to mental health

Abilities

Essential

• Ability to engage with postgraduate training demands, balance academic and clinical requirements,

Accreditation

Desirable

• A UK Professional registration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Northamptonshire Healthcare Foundation Trust

Address

Willowbrook Healthcare centre

Cottingham Road

Northamptonshire

NN17 2UR

United Kingdom

Employer's website

https://www.nhft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For further information regarding the advertised role, please refer to the attached job description and person specification.

Person Specification

Qualifications

Essential

• BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
• Appropriate accredited technician checking qualification

Knowledge

Essential

• Knowledge of medicines optimisation issues
• Pharmacy legal requirements and controlled drug legislation

Desirable

• Knowledge of pharmacy computer systems
• Has a good understanding of security issues in relation to the prison environment
• Substance misuse knowledge

Skills

Essential

• Good clinical pharmacy knowledge including terminology
• Computer literate- able to use Word and Excel
• Excellent verbal and written communication skills
• Able to prepare reports and bulletins
• Influencing skills
• Able to use Microsoft PowerPoint and Outlook (or competent to complete) Patient counselling skills
• Has a good understanding of data protection and confidentiality issues
• Ability to work in a complex and challenging environment
• Able to demonstrate a good standard of literacy and numeracy

Desirable

• Able to interpret and understand prescribing information
• Medicines supply / administration direct to the patient
• Smoking cessation advisor
• Experience of Immunisation and vaccinations
• Experience of capillary blood testing procedures

Experience

Essential

• At least 3 years post-qualification experience of working in community/hospital pharmacy
• Experience of working with potentially aggressive people
• Experience of working within challenging and complex situations
• Able to provide examples of diversity in practice

Desirable

• Experience of working with substance misusers/services
• Experience of working in a prison environment or similar setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Spectrum Community Health CIC

Address

HMP Holme House

Holme House Road

Stockton on Tees

TS18 2QU

United Kingdom

Employer's website

https://spectrum-cic.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

COMMERCIAL & STRATEGIC FINANCIAL LEADERSHIP

Own and lead MP's relationships with private medical insurers (PMIs), acting as the primary finance contact for contract negotiations, tariff schedules, and resolution of billing and payment disputes across both MPOC and MPEC.

Set and own MP's pricing strategy across all payer types self-pay, insurer and embassy benchmarking against cost base and competitor positioning, and bringing proposals for adjustment to the Director of Private Care and SLT for sign-off.

Be accountable for commercial decision-making support to the Director of Private Care and SLT colleagues, leading pricing reviews and shaping negotiations with insurers and other sponsors across both MPOC and MPEC.

Identify, develop and manage commercial partnerships that support MP's growth strategy, including with insurers, embassies, corporate clients, referral networks and other commercial sponsors, ensuring agreements are financially sound and properly governed.

Review all self-pay, insurer and embassy tariffs against cost and competitor pricing and propose adjustments for implementation, ensuring a coherent tariff strategy across both sites.

Be responsible for improving financial awareness, performance, cost effectiveness, efficiency and revenue generation across MP, and for maximising the use of MP's assets, through direct advice and education to non-finance leaders.

Lead on relevant strategic projects, including the production of full business cases for capital investment.

Validate revenue business cases, appraise investment options and confirm resource requirements, ensuring all financial aspects are correct before business cases are presented to the Management Executive, Trust Management Board and/or MPEC Ltd Board.

Identify innovative ways of funding services and developments across MP.

Take a strategic view on budget proposals, advising on the contribution, validity and affordability of plans, and ensuring value for money is secured in the long term.

Develop and maintain Service Level Agreements and commercial contracts with client organisations, insurers, partners and consultant service providers.

As a member of the MP Senior Leadership Team, represent the finance function at senior forums and, where required, at Trust Board and MPEC Ltd Board level, deputising for the Chief Financial Officer or Director of Private Care as needed.

FINANCIAL STRATEGY & PLANNING

In conjunction with the Director of Private Care, define MP's financial strategy, including a five-year (indicative) and annual (detailed) budget for both MPOC and MPEC.

Co-ordinate and manage the annual setting of MP revenue and capital budgets, liaising with the Trust Executive Team, the MPEC Ltd Board and clinicians to ensure organisational objectives are achieved within the agreed financial plan.

Produce reports and returns on financial performance for Trust Board-level discussions and decision-making, for the MPEC Ltd Board, and for external and statutory purposes.

Manage and maintain accurate control records of income, its nature and distribution, across both entities throughout the financial year.

Be responsible for ensuring appropriate planning is undertaken for capital charge requirements, in consultation with the Trust Financial Controller.

Take collective responsibility with the SLT for developing and maintaining a robust and viable five-year financial plan for MP.

FINANCIAL MANAGEMENT, CONTROL & STATUTORY REPORTING

Lead the production of comprehensive, timely and accurate financial management information across MPOC and MPEC, including written analysis of variances and key performance indicators, in accordance with the department's monthly timetable.

Be responsible for the completeness and integrity of MPEC's statutory financial statements, ensuring compliance with Companies Act, tax and other regulatory requirements applicable to a wholly owned commercial subsidiary with its own Board.

Oversee and review the production of monthly management accounts and year-end forecasts for both entities, ensuring a robust audit trail exists throughout.

Lead input into the year-end accounting cycle for both MPOC and MPEC, including analytical review to support the annual accounts, and act as the key point of contact for internal audit (Trust) and external audit (MPEC Ltd).

Assure the completeness and integrity of income, relevant costs and financial risks by reconciliation to source systems for admissions, billing, theatres, drugs and diagnostics, among others.

Be responsible for ensuring internal recharge mechanisms are accurate, up to date and reflect fair usage of any NHS or MP assets.

Be responsible for ensuring appropriate financial policies and procedures are in place to support effective financial management and adherence to Trust Standing Financial Instructions (SFIs) and MPEC's own governance framework.

Be responsible for ensuring strong working relationships are in place with budget holders across both sites.

PERFORMANCE & DECISION SUPPORT

Be responsible for monitoring and improving the processes for financial reporting and recording of activity, ensuring internal and external requirements are achieved.

Be responsible for ensuring appropriate professional advice is provided where required, and that all budget holders are prioritised and met with regularly.

Accurately report and analyse the income position of MP through the amalgamation of activity and cost analysis, enabling a holistic appraisal of MP's performance.

Produce narrative reports identifying the current business position of MP, including activity, finance, staffing, financial forecasting and corrective action plans.

Identify and review the financial information needs of MP; design, facilitate and chair training for non-finance staff to build financial understanding, including on business case processes.

Be recognised as an expert on the links between performance targets and MP's financial performance, advising on the cost and income implications of service changes and changes to contracts and tariff across all payer types.

FINANCIAL OPERATIONS

Lead and manage a comprehensive financial operations function across MPOC and MPEC, including sales invoicing, purchase invoicing and debt management.

Be responsible for the operational financial function of MPEC, including oversight of payroll processing in liaison with HR, the accounts payable function to suppliers, and payment processing onto the ledger system.

Be responsible for handling and processing third-party payments collected on behalf of providers, including monthly consultant payment runs and provision of remittances, and ongoing development of the consultant service charge framework.

Be responsible for credit control, including oversight of the credit position of insurance contracts and embassies, and for maintaining bank reconciliations to ensure parity between accounts and the financial ledger.

Be responsible for the development and review of information systems to support financial reporting across MP and externally, including Compucare 8, SAGE and Excelicare.

Manage relationships with third parties regarding debt management, including insurance companies, embassies and external debt collection agencies.

Be responsible for ensuring compliance with all statutory financial and tax requirements, and for developing policies and guidelines for accounting practice within MP to support such compliance.

Co-ordinate MP's performance and pricing data submissions in line with PHIN (Private Healthcare Information Network) requirements, working with the wider team to ensure a consistent approach.

GOVERNANCE, RISK & COMPLIANCE

Be MP's designated responsible officer for PHIN (Private Healthcare Information Network) compliance, ensuring MP's data submissions, pricing transparency and reporting fully meet PHIN's mandatory requirements across both MPOC and MPEC, and acting as the main point of contact for PHIN on all compliance matters.

As part of the SLT, be accountable for effective financial governance processes across the delivery portfolio, including risk identification, mitigation and escalation.

Be responsible for ensuring compliance with governance, audit and quality assurance requirements across both MPOC and MPEC, recognising the distinct statutory obligations of MPEC as a separate legal entity.

Be responsible for ensuring all financial risks are identified, analysed and managed using available tools, including the Trust's risk management framework, with MP's local risk register maintained and risks escalated to the corporate register as appropriate.

Be responsible for ensuring ongoing compliance with relevant competition and regulatory obligations applicable to private ophthalmology providers (e.g. CMA requirements).

Work with internal and external audit teams to clarify account queries and enable value-for-money audits to be completed within agreed timescales, ensuring all audit report recommendations are responded to and actioned within deadlines.

Person Specification

Education and Qualifications

Essential

• Educated to degree level, or equivalent professional experience.
• Qualified member of a CCAB body or CIMA, with significant post-qualification experience operating at a senior finance leadership level.
• Evidence of recent and relevant Continuing Professional Development (CPD).

Desirable

• Professional leadership/management qualification.

Knowledge

Essential

• Detailed understanding of commercial environments including pricing strategy, private medical insurance and self-pay markets.
• Knowledge of statutory and regulatory reporting requirements for a subsidiary/commercial legal entity, including Companies Act and tax compliance.

Desirable

• Knowledge of PHIN (Private Healthcare Information Network) reporting requirements.
• Familiarity with integrated financial IT systems (e.g. Compucare 8, SAGE, Excelicare) and advanced skills in MS Excel.

Experience

Essential

• Substantial experience of working at Head of Finance level or equivalent, including full ownership of a finance function.
• Experience of providing financial leadership across more than one site and/or more than one legal entity, including consolidated or group-level reporting.
• Experience of producing and presenting financial results and business cases to Board level, including to a commercial/subsidiary company Board.
• Experience of private patient care and/or independent healthcare finance.

Desirable

• Experience of leading or contributing to due diligence, transactions, or business development activity.

Skills & Abilities

Essential

• Able to explain highly complex financial issues clearly and concisely to non-finance managers and clinicians.
• In-depth understanding of financial systems and how best to develop them, to provide a high-quality reporting and analysis function.
• Highly numerate and analytical advanced report-writing skills.
• Ability to influence and negotiate with senior managers, clinicians and external partners.

Personal Qualities

Essential

• Able to work under pressure, managing multiple and sometimes competing priorities, and to plan and prioritise workload effectively.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Moorfields Eye Hospital NHS Foundation Trust

Address

City Road

London

EC1V 2PD

United Kingdom

Employer's website

https://www.moorfields.nhs.uk/work-for-us (Opens in a new tab)

Job description

Job responsibilities

The purpose of the role is to

Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way

Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to clinical staff and other members of the practice team

Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies

Duties and responsibilities

The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the senior receptionist/practice manager, dependent on current and evolving practice workload and staffing levels

• Opening up/locking up of practice premises and maintaining security in accordance with practice protocols
• Maintaining and monitoring the practice appointments system
• Processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional
• Processing and distributing incoming (and outgoing) mail
• Taking messages and passing on information
• Filing and retrieving paperwork
• Processing repeat prescriptions in accordance with practice guidelines
• Scanning and filing clinical letters with practice guidelines
• Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
• Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
• On a daily basis read and take action to tasks in Clinical system sent by clinicians/administrators
• Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
• Registration of patients as and when required and ensuring registration forms are all readily available
• Promoting online of appointments and prescriptions
• Provision of refreshments for staff and visitors as required;
• Keeping the reception area, tidy and free from obstructions and clutter
• Recalling patients to increase targets and improve patient care

Confidentiality

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include

• Using personal security systems within the workplace according to practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way, free from hazards
• Actively reporting health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general/patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
• Undertaking periodic infection control training (minimum annually)
• Reporting potential risks identified
• Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development

The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality

The post-holder will strive to maintain quality within the practice, and will

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Communication

The post-holder should recognise the importance of effective communication within the team and will strive to

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly

Contribution to the implementation of services

The post-holder will

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate

This job description and person specification are only an outline of the tasks, responsibilities and outcomes required of the role.

The job holder will carry out any other duties as may reasonably be required by their line manager.

Person Specification

Personal Qualities

Essential

• Polite and confident
• Flexible and cooperative
• Motivated
• Forward thinker
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure

Qualifications

Essential

• previous experience in general practice or other admin role desirable

Desirable

• previous experience in general practice or other admin role desirable

Experience

Essential

• previous experience working in an administrative role for 1 year

Desirable

• previous experience working in GP Practice or administrative role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HENDON WAY SURGERY

Address

215 WEST HENDON BROADWAY

LONDON

NW9 7DG

United Kingdom

Employer's website

https://www.hendonwaysurgery.nhs.uk/ (Opens in a new tab)