Job description

Job responsibilities

See Job Description for further details.

Recruitment selection processes are based on competence (see Person specification) and values. An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post.

If a DBS is required for your role, you are encouraged to enrol for the DBS Update Service. A small annual fee applies which is payable to the DBS Service.Please note applicants will be required to pay for their DBS check. Costswill be deducted from their salary over the first three months of employment.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.

The Trust will not sponsor where the starting salary does not meet immigration rules

Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application.

Person Specification

Qualification

Essential

• Accredited Train the trainer course.
• Manual Handling Link course.
• Must be physically able to demonstrate good practice in all aspects of moving and handling techniques and equipment using good posture.

Knowledge and experience

Essential

• Experience of working in direct patient handling role.
• Working knowledge / competence of use of mobile patient hoists, slide sheets and other transfer devices.
• Working knowledge of Lifting Equipment and Lifting Operations Regulations and the responsibility to examine hoist fabric equipment for safety, and willingness to undertake specialist training to do this is an integral part of the role.
• Excellent verbal, written and presentation skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Countess of Chester Hospital NHS Foundation Trust

Address

Countess of Chester Hospital

Liverpool Road

Chester

CH2 1UL

United Kingdom

Employer's website

https://www.coch.nhs.uk/working-with-us.aspx (Opens in a new tab)

Job description

Job responsibilities

DUTIES & AREAS OF RESPONSIBILITY

PRIMARY DUTIES & AREAS OF RESPONSIBILITY

1. Develop the skills to obtain consent prior to giving care in accordance with Trust policies.

2. Under supervision follow individual patient care plans and report any changes immediately to the Registered Nurse/Assistant Practitioner.

3. Participate in basic patient assessment whilst providing personal care and feeding back to the registered nurse to ensure high standards of care, in particular relating to skin integrity and the alertness of the patient

4. Practice safe standards of care to patients following Trust guidelines and policies and be able to concentrate for periods throughout the day with occasional interruptions.

5. Ensure care is given in accordance with the infection prevention and health and safety policies and procedures.

6. Ensure that the patients bed space is clean, tidy, and accessible and that the person has what they need within easy reach.

7. Develop the skills to actively facilitate self-care and independence with patients.

8. Undertake personal care duties

9. Supporting with toileting, bathing and dressing

10. Supporting with meals

For further information please see attached job description

Person Specification

Knowledge and experience

Essential

• Be able to work as a member of a team
• Demonstrable experience of time management and prioritising work
• Caring approach to patients and relatives

Desirable

• Demonstrable experience of providing care in a healthcare or social setting

Qualifications

Desirable

• Level 2 QCF Diploma in clinical healthcare support/ level 2 NVQ in health and social care
• GCSE A-D English language
• GCSE A-D Mathematics

Aptitude and Abilities

Essential

• Effective and appropriate communication skills both written and verbally
• Able to complete appropriate documentation accurately
• Basic IT skills, word, e-mail and keyboard skills
• Proven ability and willingness to undertake appropriate training within a given timeframe
• Flexible and adaptable to change, able to work a range of shifts and moving across wards /units dependent on clinical need
• Able to demonstrate calm, caring, patient manner/attitude
• Able to meet the physical and developmental demands of the role

Disposition/Attitude/Motivation

Essential

• Caring and compassionate nature
• Demonstrates self-motivation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals Plymouth NHS Trust

Address

Honeyford Ward

Derriford Hospital, Derriford Road

Plymouth

PL6 8DH

United Kingdom

Employer's website

https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The initial job plan will average 10 programmed activities (PAs) per week. A final job plan will be agreed with the Clinical Director and reviewed after three months. The number and timing of clinics will reflect service requirements and the successful candidates specialist interests.

The job plan is a prospective agreement setting out the consultants duties, responsibilities and objectives for the coming year. It will cover all aspects of professional practice, including clinical work, teaching, research, education and managerial responsibilities, together with a clear schedule of internal and external commitments, personal objectives and the support required to deliver them.All consultant job plans are reviewed annually following team and individual job-planning meetings, and the postholder will be expected to participate. Duties may be reviewed as service requirements change; any amendments will be mutually agreed between the appointee and the Assistant Clinical Director, with the approval of the Clinical Director.

On-call commitmentThe post will mainly provide out-of-hours gynaecology on-call cover at Royal Derby Hospital. The rota is currently 1 in 10 and attracts a 3% on-call availability supplement.

Typical shifts Weekday gynaecology ward day: 09:0017:00. Weekday overnight on call: non-resident, 17:0009:00. Weekend: 48-hour on-call commitment, including an inpatient ward round from 09:0011:00 on Saturday and Sunday.

Person Specification

Qualifications & Eligibility

Essential

• MRCOG or appropriate specialist qualification equivalent
• ATSM in Advanced laparoscopy for the excision of benign disease/ SITM Management of complex non-malignant disease completed at a BSGE accredited centre.
• Full GMC Registration with a license to practice at time of application

Desirable

• Additional higher medical / scientific degree relevant to the specialty
• Fellowship in Endometriosis
• GMC Specialist Register for Obstetrics Specialty OR within 6 months of receipt of Certificate of Completion of Training (CCT) at time of interview OR If applying for Full GMC Registration & Licence to Practice simultaneously with a Portfolio Pathway (formerly CESR) application, supporting documentary evidence must be provided at interview, to confirm an application has been submitted & is under consideration by the GMC
• ATSM/SITM: Gynaecology surgical care

Clinical Experience

Essential

• A minimum 24 months experience working in a United Kingdom Health Care setting
• Experience in advanced laparoscopic Gynaecological surgery including endometriosis independently eg TLH
• Experienced and competent in performing a range of benign gynaecology surgery independently.
• Experience of working as a ST7 and above in the NHS

Desirable

• Experience in gynae scanning.

Management & Administrative Experience

Essential

• Commitment to Continuing Professional Development & the requirements of clinical governance.
• Evidence of ability to work as part of a MDT
• Experience of formal presentations

Desirable

• Attended a management course for consultants.

Teaching Experience

Essential

• Experience of & commitment to teaching undergraduates & postgraduates
• Experience of supervising F1, F2, ST trainees.

Desirable

• Experience of teaching basic clinical skills to under-graduates
• Specific teaching qualification
• Attended a recognised teaching training course

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust

Address

Royal Derby Hospital

Uttoxeter Road

Derby

DE22 3NE

United Kingdom

Employer's website

https://www.uhdb.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• To promote and deliver patient centred care aligned with the Trust vision and Nursing and Midwifery strategy.
• To deliver all aspects of care and may be required to demonstrate procedures and supervise qualified and/or unqualified staff.
• Responsible for the patients clinical journey along agreed patient care pathways, supported by evidence based practice.
• To provide the highest standard of safe, effective and compassionate care through the effective use of evidence based practice in line with agreed local and national standards and the NMC Code.
• To support a continuously improving service, in line with the clinical governance framework, Trust objectives, and the NHS performance framework.
• To provide clinical advice and support to the nursing and multi -professional team to facilitate the effective delivery of care to patients at all times.

Person Specification

Qualifications

Essential

• Degree/Diploma in Childrens Nursing
• NMC registered Children's Nurse

Desirable

• Teaching and assessing Qualification

Experience

Essential

• Recent experience with children and young people
• NHS Experience

Desirable

• Experience working in the emergency care setting

Skills/knowledge

Essential

• Taking and recording of observations
• Recognition of the sick child
• Upto date with current issues in paediatric nursing
• Ability to prioritise workload
• IT skills
• Organisational Skills

Desirable

• Phlebotomy and cannulation
• minor injuries

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Gateshead Health NHS Foundation Trust

Address

Queen Elizabeth hospital

Queen Elizabeth avenue

Gateshead

NE9 6SX

United Kingdom

Employer's website

https://www.qegateshead.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

See Job Description for further details.

Recruitment selection processes are based on competence (see Person specification) and values. An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post.

If a DBS is required for your role, you are encouraged to enrol for the DBS Update Service. A small annual fee applies which is payable to the DBS Service.Please note applicants will be required to pay for their DBS check. Costswill be deducted from their salary over the first three months of employment.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.

The Trust will not sponsor where the starting salary does not meet immigration rules

Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application.

Person Specification

Qualifications

Essential

• NVQ level 4 or equivalent
• ECDL or CLIAT qualification

Experience

Essential

• Significant experience working in a health or social care setting, working as a therapy assistant
• Experience of delivering therapy programmes to patients with complex needs
• Supervisory experience
• Knowledge of a range of presenting conditions and implications for swallowing and communication
• Carry out interventions using a criteria led discharge protocol
• Able to undertake reviews and amend action plans accordingly

Desirable

• Understanding of professional conduct
• Health, safety and risk awareness
• Experience of undertaking reviews and amending action plans

Skills

Essential

• Excellent verbal skills
• Able to demonstrate ability to use basic Microsoft packages such as Word, Excel, PowerPoint
• Good level of literacy skills to complete therapy documentation and referrals to other services
• Able to communicate with a range of professionals, patients and relatives regarding patient treatment plans both in the hospital and in the community

Desirable

• Working knowledge of Meditech system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Countess of Chester Hospital NHS Foundation Trust

Address

Countess of Chester Hospital / Ellesmere Port Hospital

Merseyton Road

Ellesmere Port

CH653AD

United Kingdom

Employer's website

https://www.coch.nhs.uk/working-with-us.aspx (Opens in a new tab)

Job description

Job responsibilities

Provide specialist psychological assessments of clients referred to the teams, based upon the appropriate use, interpretation and integration of complex data from a variety of sources including psychological tests, self-report measures, rating scales, direct and indirect structured observations and semi-structured interviews with clients, family members and others involved in the clients care.

Formulate and implement plans for the formal psychological treatment and/or management of a clients complex mental health problems, based upon an appropriate conceptual framework of the clients problems, and employing methods based upon evidence of efficacy, across the full range of care settings.

Be responsible for implementing a range of psychological interventions including CBT for individuals, carers, families and groups, within and across teams employed individually and in synthesis, adjusting and refining psychological formulations drawing upon different explanatory models and maintaining a number of provisional hypotheses.

Evaluate and make decisions about treatment options taking into account both theoretical and therapeutic models and highly complex factors concerning historical and developmental processes that have shaped the individual, family or group. This evidence-based approach includes monitoring outcomes, modifying and adapting interventions drawn from a range of theoretical models.

Exercise autonomous professional responsibility within HCPC guidelines for the assessment, treatment and discharge of clients whose problems are managed by psychologically based standard care plans.

Please see JD attached for further information and responsibilities required

Person Specification

KNOWLEDGE, TRAINING AND EXPERIENCE:

Essential

• At least two years full-time post-registration experience of specialist psychological assessment and treatment with clients with a range of psychological needs of a complex nature.
• Full registration
• Post-graduate doctorate in clinical psychology (or its equivalent for those trained prior to 1996) as accredited by the BPS, or fully completed training as a Counselling Psychologist.
• Experience in neuropsychological assessment.

AREAS OF EXPERIENCE AND KNOWLEDGE:

Essential

• Experience of working with moderate to severe mental health problems, including: medically unexplained symptoms, physical health problems, and personality difficulties.
• Assessed experience of specialist psychological assessment and treatment of adults of working age with a wide range of presentations of varying severity. Typically this would involve a minimum of 2 years at specialist level, or its equivalent demonstrated through CV and interview.
• Experience working within a multi- disciplinary therapy service.

PHYSICAL SKILLS

Essential

• Car Driver

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Colne House, 22 Upton Road, Watford, Herts, WD18 0JP

Watford

WD18 0JP

United Kingdom

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)

Job description

Job responsibilities

Duties and Responsibilities

• Deliver consultant-led outpatient dermatology clinics for both General Dermatology and Two Week Wait (2WW) skin cancer referrals.
• Assess, diagnose and manage a broad range of skin, hair and nail conditions in adult patients.
• Develop and implement appropriate treatment plans in accordance with national guidance and local UHCW clinical pathways.
• Diagnose, investigate and manage suspected skin cancers and other complex dermatological conditions.
• Undertake dermatological procedures including skin biopsies, lesion excisions, cryotherapy and minor operative procedures where required.
• Request and interpret diagnostic investigations, including histopathology and laboratory results, and ensure timely follow-up of findings.
• Review and action urgent and routine results within agreed service timescales and Trust requirements.
• Determine appropriate patient outcomes including discharge, follow-up appointments, PIFU pathways, further investigations and onward referrals.
• Complete electronic patient outcomes and maintain accurate clinical records using Trust systems including CRRS and M*Modal.
• Dictate, review and authorise clinic correspondence within agreed turnaround times, ensuring high-quality communication with referring clinicians and patients.
• Work collaboratively with specialist nurses, pathology services, oncology teams, primary care and other multidisciplinary colleagues to ensure effective patient care.
• Provide patients with clear information regarding diagnosis, treatment options, risks, prognosis and ongoing management plans.
• Ensure compliance with UHCW clinical governance, infection prevention, safeguarding, consent and patient safety requirements.
• Participate in audit, quality improvement and service development initiatives to support continuous improvement in dermatology services.
• Respond appropriately to incidents, complaints and clinical governance matters in accordance with Trust policies and procedures
• Maintain professional registration, appraisal and continuing professional development in line with GMC requirements and best practice standards.
• Provide clinical leadership and specialist advice to nursing staff and other healthcare professionals where required.

Person Specification

Experience

Essential

• Full GMC registration with licence to practise.
• Entry on the GMC Specialist Register for Dermatology (or within six months of CCT).
• Evidence of continued professional development.
• Significant experience managing a broad range of dermatological conditions.
• Experience delivering outpatient dermatology services independently.
• Excellent communication and clinical documentation skills.
• Valid medical indemnity insurance.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Medinet Clinical Services Limited

Address

University Hospital Coventry & Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX

United Kingdom

Employer's website

https://www.ukmedinet.com/ (Opens in a new tab)

Job description

Job responsibilities

To provide a dedicated service to a designated specialty, working in partnership with consultants, secretaries and outpatient colleagues to keep outpatient clinics utilised to optimum levels and to provide performance data to Consultants as requested.

Person Specification

Education and Qualifications

Essential

• 4 GCSEs grade 4 or above including mathematics and English or equivalent e.g. level 2 literacy and numeracy qualifications
• NVQ level 2/3 in Business Admin or other relevant subject.

Desirable

• OCR Level 3 keyboard skills (or equivalent measurable level of skills)

Experience and knowledge

Essential

• Minimum of 1 years experience in a similar administrative role with a proven track record of achievement.
• Excellent IT skills with a working knowledge of Microsoft IT applications
• Basic knowledge of Booking systems

Desirable

• Knowledge and understanding of the 18 week Referral to Treatment standards and outpatient clinic management and booking processes
• Administration experience within an NHS setting
• Operational knowledge of iPM and e-RS

Skills abilities and competencies

Essential

• Good organisational and time management skills with the ability to prioritise conflicting workloads effectively
• Ability to work in a pressurised working environment with frequent interruptions and change of work direction
• Excellent communication skills and the ability to interact professionally with patients and the wider multi disciplinary team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget Hospital

Lowestoft Road

Great Yarmouth

NR31 6LA

United Kingdom

Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)

Job description

Job responsibilities

General Administration and Secretarial

• Liaise with managers to support in the drafting and checking of Rotas for the GPs, Nurses and Acute Care Team, making sure they include all relevant dates for annual leave, meetings, training, and educational half days.
• Maintain an accurate and up to date library of EMIS forms, including referral form templates and ensure all clinicians have access.
• Monitor DOCMAN workflow, ensuring all documents received are recorded and filed correctly, passing to the GPs, Nurses or coding team for query or action where necessary.
• Process all flu questionnaires completed by patients during the winter flu clinics, ensuring that their details match those on their medical record and coding smoking status and alcohol intake as appropriate.
• Process all outgoing post created by the practice in a timely manner
• Photocopying, scanning, filing and proof reading in a timely and accurate manner
• Accurately complete and file any required forms including Education Evaluations and Benefit Forms.
• Attend and take minutes at meetings when requested. This includes Safeguarding, Palliative and Pediatric meetings.
• Check all patient letters and documents that have been collected as arranged, record any non-collections on the system and destroy as confidential waste.
• Process request for Smart Cards within the practice.
• Liaise with DART to issue, upgrade or reset accounts for practice staff.
• Ensure daily back up of the practice server.
• Monitor stock levels of practice supplies ensuring low stock items are ordered replenished in a timely manner.
• Liaise with third party companies for the collection or delivery of stock items, including battery recycling.

Registrations, Appointments and Referrals

• Process registrations both regular and temporary as required, using the EMIS system and ensuring complete information and appropriate ID.
• Ensure all GP2GP transfers are recorded correctly with all necessary information from patient files extracted and added to EMIS accurately and in a timely manner.
• Update patients personal details and preferences including change of name, address, next of kin and consent.
• Process FP69s, sending occupier letters where necessary.
• Ensure that all palliative patients are added onto IBIS accurately ensuring third party services can view relevant information around their diagnoses, clinical history and DNAR status.
• Updating the appointment book on EMIS to reflect finalised rotas, allowing for effective time management, and helping to avoid duplicate bookings.
• Adjusting the appointments screen on EMIS when required, for example for embargoed appointments, GP supervision slots any on the day sickness.
• Adding all Covid Vaccination Clinic and Flu Clinic appointments onto EMIS in a timely manner and amending as and when required.
• Check Smear invites on EMIS, ensuring eligibility, correct coding and completing deferral forms where necessary.
• Assign clinical rooms to internal and third-party clinicians, ensuring sufficient space for all planned clinics including audiology, physiotherapy, counselling, Dermascope and Dermatology.
• Process audiology, dermascope, minor ops and physiotherapy referrals. This includes forwarding to the correct healthcare professional, sending appointment confirmation, dealing with general queries and preparing clinics. Gather and send results to patients and other surgeries where necessary and update any relevant trackers/spreadsheets.
• Process deductions on a weekly basis, ensuring relevant information is gathered, processed and sent to Primary Care Support England (PCSE) in a timely manner.
• Ensure that all reported deaths are correctly logged and reported, including coding on patient and next of kin files and communicating appropriately with the necessary healthcare professionals and third party as required.
• Proactively manage any results that come in via lab reports, forwarding them to the appropriate healthcare professional where required and ensuring safe and timely filing.

Communication

• Monitor the practice administration and blood pressure email accounts, actioning any tasks and requests within your remit, redirecting to the appropriate department/professional where necessary and raising any urgent enquiries to management.
• Deal with general queries via phone, e-mail and post, directing to others where appropriate and in a timely manner
• Monitor E-consult requests and directing appropriately in a timely manner

Reporting

• Run EMIS reports to identify patient registration numbers and update the Registrations record.
• Run EMIS reports to identify all DNAR patients and ensure signed confirmation is held on their record and passed to SECAMB.
• Complete the Close of Quarter Notification on EMIS as sent through via PCSE and seek sign off from the Assistant Practice Manager
• To support subject access requests (SAR) and third-party access requests (TPSAR) on the IGPR system in a timely manner when requested.

Person Specification

Personal Attributes

Essential

• Willingness to learn and adapt to change
• Highly customer focused
• Understanding and approachable
• Strives for excellence
• Honest and fair
• Leads by example
• Positive can do attitude

Experience

Essential

• Understand the importance of maintaining patient and data confidentiality.
• Able to use judgement and experience in helping to determine the relevant urgency of requests for information received from patients and other external organisations.
• Experience of setting up and maintaining effective administrative filling systems
• Experience of work involving regular and accurate data inputting

Desirable

• Knowledge of office management systems and procedures
• Experience of working with Microsoft packages including, word, excel and power point
• Experience of working with EMIS and DOCMAN
• Previous administration experience within a medical environment
• Knowledge and understanding of the National Health Service

Key Skills

Essential

• Able to communicate effectively and collaboratively across varied disciplines.
• Able to work in a well-organised and professional manner, maintaining concentration and accuracy
• Able to manage conflicting priorities
• Possess an aptitude for dealing with potentially difficult or demanding situations.
• Good telephone manner

Qualifications

Essential

• Good level of education including competent levels of numeracy and literacy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Invicta Health CIC

Address

East Cliff Medical Practice

Dumpton Park Drive

Ramsgate

Kent

CT11 8AD

United Kingdom

Employer's website

https://invictahealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Our ANP will be responsible for delivering high-quality health services across the practice, including but not limited to the following

Health Promotion & Wellbeing

• Develop, implement, and embed health promotion and wellbeing programmes.

Deliver opportunistic health promotion where appropriate

Patient Management & Clinical Care

• Manage patients presenting with a range of acute and chronic medical conditions, providing expert clinical advice.

• Implement and evaluate individualised treatment plans for patients with chronic diseases.

• Identify, manage, and support patients at risk of developing long-term conditions to prevent adverse health outcomes.

• Provide advanced, specialist nursing care in accordance with evidence-based practice, NICE guidance, and relevant national service frameworks.

• Recognise, assess, and refer patients presenting with mental health needs.

• Provide chronic disease clinics, referring patients to secondary/specialist care where necessary.

• Support patients in the use of prescribed and over-the-counter medicines within your scope of practice, reviewing annually as required.

• Be an extended and supplementary prescriber, adhering to current guidance.

Clinical Procedures & Diagnostics

• Request, collect, process, and interpret pathological specimens and other test results as required.

• Chaperone patients as appropriate.

• Prioritise health issues and intervene appropriately.

• Support the team in dealing with clinical emergencies.

• Provide vaccination programmes for both adults and children

Record Keeping & Administration

• Maintain accurate clinical records in accordance with legislation, using SNOMED CT codes effectively.

• Adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children.
• Understand and implement policies for substance abuse and addictive behaviour, referring patients appropriately.
• Delegate clinical responsibilities safely and appropriately within the scope of practice of colleagues.
• Liaise with external services/agencies to ensure vulnerable patients are appropriately supported.

In addition to clinical duties, the ANP will contribute to the wider functioning and development of the practice:

• Provide holistic support in clinical governance, taking a senior role in ensuring compliance.
• Support the Infection Prevention and Control (IPC) lead, ensuring practice compliance.
• Monitor and ensure the safe storage, rotation, and disposal of medications.
• Provide leadership and management for the nursing team, including newly qualified staff.
• Participate in local initiatives to enhance service delivery and patient care.
• Support and contribute to shared learning across the organisation.
• Develop an area of specialist interest, taking a leadership role where appropriate.
• Continually review clinical practices, ensuring alignment with national policies and initiatives.
• Drive the development of nursing services, liaising with external agencies and professional organisations as required.
• Develop and maintain practice administrative and clinical protocols in line with patient needs and current legislation.

Person Specification

Experience

Essential

• Understanding of general practice and the wider NHS
• Experience of practice within the four pillars
• Experience of leading in chronic disease management
• Experience of prescribing and undertaking medication reviews
• Experience of infection prevention and control measures
• Experience of quality initiatives
• An appreciation of the new NHS landscape including the relationship between individual organisations, PCNs and the commissioners

Desirable

• Experience of working within primary care or general practice

Qualifications

Essential

• Registered Nurse with Nursing and Midwifery Council (NMC)
• Masters degree required for qualification post December 2020 or, a degree for Advanced Practice Qualification up to December 2020
• Qualified Independent Nurse Prescriber on the NMC register
• Has evidence of working at an enhanced level, as described in the Primary Care and General Practice Nursing Career and Core Capabilities Framework
• Meets NMC revalidation requirements in accordance with the NMC
• Confirmation of registration with the NMC
• Minor illness qualification

Desirable

• Qualified triage nurse
• Teaching qualification

Personal Qualities

Essential

• Effective time management (planning and organising)
• Demonstrate personal accountability, emotional resilience and work well under pressure
• Ability to follow legal, ethical and professional policies/ procedures and codes of conduct
• Knowledge of IT systems including the ability to use word processing skills, emails and the internet
• Ability to identify risk and assess/manage risk when working with individuals
• Ability to work as a team member and autonomously
• Good interpersonal and organisational skills
• Sensitive and empathetic in distressing situations
• Knowledge of and ability to work to key policies and procedures

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Ellison View Surgery

Address

The Glen Primary Care Centre

30 Glen Street

Hebburn

Tyne And Wear

NE31 1NU

United Kingdom

Employer's website

https://www.ellisonviewsurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached job description for full details of this role.

This post is clinical where post holder will be running independent hearing aid repair clinics.

This post also include (but not exhaustive to) administrative duties such as reception and telephone duties and organising clinics and appointments.

There will also be a requirement to undertake timely and efficient co-ordination of hearing aid and operational stationary stock control, including sending and receiving hearing aids for repair and refurbishment.

Liaising with other services and stakeholders and ensuring up to date and accurate record keeping of all related paper and computerised documentation is maintained.

Where identified, training will be provided to perform with distance supervision some additional clerical and clinical tasks such as providing counselling advice, impression taking, and performing a telephone follow-up service.

To view the main responsibility, please see the attached the Job Description and Person Specification

Person Specification

Education/Qualification

Essential

• GCSE or equivalent

Desirable

• A Levels

Knowledge and Experience

Essential

• Telephone/Face to Face
• Knowledge of computer systems
• Ability to Multi task
• Experience of working with the public

Desirable

• Ability to work in a clinical environment
• Experience of working with persons with hearing impairment
• NHS experience

Skills, Abilities and Attributes

Essential

• Good communicator
• Able to multitask
• Tact and diplomacy

HEART values

Essential

• Demonstrates commitment to Trust HEART values - Honesty, Equality, Accountability, Respect and Teamwork

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

London North West University Healthcare NHS Trust

Address

Northwick Park Hospital (cross site with Ealing Hospital and Northwick Park Hospital)

Watford Road

Harrow

HA1 3UJ

United Kingdom

Employer's website

https://www.lnwh.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Job Title: Reception Supervisor

Responsible To: Practice Manager

Hours: As agreed

Location: Cheviot Road Surgery

Job Purpose

The Reception Supervisor plays a key role in ensuring the smooth, efficient, and professional running of the reception team at Cheviot Road Surgery. As the first point of contact for many patients, the reception team shapes the patient experience, and the Supervisor is responsible for leading, supporting, and developing the team to deliver high-quality, patient-centred service. The role combines day-to-day operational oversight with hands-on reception duties, ensuring that all front-of-house functions are carried out safely, consistently, and in line with practice policies and NHS standards.

Main Duties and Responsibilities

Leadership & Staff Development

Induct and train all new reception staff to agreed practice standards.

Oversee the completion and maintenance of e-Learning requirements for all reception team members.

Support the annual appraisal process for reception staff, including monitoring progress against objectives and identifying training needs.

Report day-to-day issues within the team or with individual staff members to management in a timely and appropriate manner.

Workforce & Rota Management

Ensure adequate staffing levels across reception, including assisting with the coordination of annual leave, other leave, and sickness cover.

Organise and maintain reception rotas to ensure all essential functions are covered throughout the working day.

Patient Interaction & Issue Resolution

Manage more complex patient enquiries, including informal complaints relating to reception functions, ensuring concerns are handled professionally and in line with practice expectations.

Provide guidance and support to reception staff when dealing with challenging situations or sensitive patient interactions.

Operational Support

Assist management in reviewing, updating, and implementing local processes and protocols to ensure safe, efficient, and compliant reception operations.

Weekly fire alarm testing.

Reception Duties

Alongside supervisory responsibilities, the Reception Supervisor will also undertake general reception duties as required, including:

Handling general telephone enquiries from patients and the wider public.

Booking appointments and home visits in accordance with practice protocols.

Registering new patients and ensuring they receive full and accurate practice information.

Processing requests for EMIS online access, including prescriptions, appointment booking, and records access.

General

This list of duties is not exhaustive and may be subject to change as deemed necessary to meet the needs of the practice. The post holder is expected to work flexibly and collaboratively with the wider team to support the smooth running of the surgery.

Person Specification

Experience

Essential

• Experience working in GP Practice or similar healthcare environment
• Previous experience in a reception, administration or front-of-house role
• Experience supporting or guiding colleagues in day-to-day tasks.
• Experience dealing with patients or the public in a busy and pressured environment

Desirable

• Experience supervising staff and organising rotas
• Experience handling complex enquiries or informal complaints
• Experience contributing to process improvement or protocol development

Personal Qualities

Essential

• Professional approachable and patient-focused.
• Reliable punctual and committed to high standards of service.
• Positive attitude and willingness to support colleagues.
• Provide feedback in a constructive way.
• Ability to work flexibly and adapt to changing practice needs.
• Confidence to escalate issues appropriately and constructively.
• Commitment to continuous learning and improvement.

Qualifications

Essential

• GCSE Grade A to C in English and Maths
• Use of EMIS Web
• Use of Microsoft Office
• Willingness to undertake further training relevant to role

Desirable

• Understanding of NHS Policies i.e. Confidentiality, Information Governance

Employer details

Employer name

Cheviot Road Surgery

Address

Cheviot Road Surgery

1 Cheviot Road

Southampton

SO16 4AH

United Kingdom

Employer's website

https://www.cheviotroadsurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Planning and Design

Plan and prioritise own delegated workload, ensuring tasks are completed efficiently, safely and effectively, using your initiative to prioritise thework based on the needs of patients, adjusting to ensure emergencies and priority tasks are completed to deadlines.

Work within established procedures when delivering care; and under the supervision of a registered healthcare professional.

Clinical

Ensure the timely preparation of clinics to support the effective running of clinics, and that a professional service is provided to patients.

Provide personal care to patients/clients for example support patients to undress/dress for examination/procedures, accessing, and using toilets, collecting, and disposing of bodily waste, ensuring that privacy, dignity, and security is maintained. This may involve using hoists, wheelchairs or other mobility aids. Undertake manual handling of patients and transferring them between chairs and examination couches/beds, including the positioning and re-positioning of the patient, this will include using appropriate manual handling equipment for example Patslide. Support the registered healthcare professional to provide pressure area care to patients who are at risk of pressure damage within the outpatient setting. This may include encouraging the patient to change their position or to be repositioned. Reporting any concerns to the registered healthcare professional without delay. Where appropriate, support people to eat and drink by providing snacks and refreshments as delegated by the registered healthcare professional. Obtain informed consent prior to providing care, understanding the actions required if care is declined. Demonstrate care and compassion to patients, carers and relatives to help ensure high-quality person-centered patient care is delivered at all times advocating for them if required. Record accurate and timely information in the appropriate documentation including documenting for example weight, height, body mass index (BMI), and recording of nutrition and hydration. Support the registered healthcare professional in the preparation of trolleys for procedures, and provide assistance during the undertaking of procedures/minor surgical procedures, for example provide emotional support to the patient, supply the registered healthcare professional with items such as dressings and equipment, applying simple wound dressings using aseptic non touch technique. Undertake and record physiological measurements which may vary depending on the clinic specialty; for example, recording temperature, manual blood pressure, pulse, oxygen saturation, peak flow, spirometry, FeNO test, recording Electrocardiogram (ECG), reporting all findings to the registered healthcare professional. Undertake Point of Care testing, for example carrying out urinalysis including pregnancy testing, and escalating any abnormalities, recording blood glucose, including conducting compliance with both internal and external quality assessment of equipment.

Obtain diagnostic samples, for example collecting urine samples / faecal samples/ sputum samples, wound swabs, obtaining venous blood samples ensuring the correct handling and sending of specimens whilst adhering to infection control and local guidance polices. NB this may vary depending on the clinic. Undertake delegated care duties as directed by a registered healthcare professional, examples of which may include but not limited to, care of and removal of urinary catheters, care of stomas, undertaking simple wound dressings and wound observation, removal of peripheral cannula. NB this list is not exhaustive and maybe specific to the clinic/outpatient area. Escort patients to other departments within the healthcare setting under the delegation of a registered healthcare professional. Act as a chaperone when appropriate supporting and preparing patients for / during medical interventions or procedures. Ensure the safety of patients/clients attending outpatients requiring increased level of supervision, for example patients at risk of falls, patients with memory impairment, behavioral needs, mental health/ learning disabilities care needs, reporting any changes to the registered healthcare professional without delay. Adhere to, and follow the principles of safeguarding children and adults, promptly reporting any concerns to the registered healthcare professional. Participate in clinical emergencies, summoning assistance and following local or national guidance, working as a member of the multi-disciplinary team within scope of practice. Act on own initiative within their scope of practice recognising and reporting observed changes in the patients physical and psychological needs to a registered healthcare professional. Stock and Equipment As part of the outpatients team, contributes to the cleaning, stocking, assembly, dismantling, maintenance and preparation of clinical and non-clinical equipment within clinical and non-clinical areas to maintain a high standard of cleanliness. This will include cleaning treatment rooms between patients and undertaking a thorough clean on completion of the clinic. Maintain adequate levels of stock, equipment and materials and facilitate the efficient, effective use of resources; reporting when availability falls below an acceptable standard or level.

Maintain the cleanliness of equipment in all clinical and non-clinical areas, this includes cleaning all types of equipment, and rooms/areas within the care setting. Undertake safe custody, return or disposal of individuals property. Undertake the correct disposal of linen and used clinical waste, and cleaning of the clinical environment of care. Communications Communicates waiting times/the progress of clinics to patients and their relatives to support a positive patient experience, including signposting /and or escorting to other departments as part of the patient journey. Provide appropriate routine information effectively to patients, carers and other staff, using appropriate communication techniques to overcome any barriers to understanding and providing support using empathy and tact during distressing or emotional events. This may include interacting with patients/families who have additional needs, for example learning disabilities or language/communication barriers. Communicate clearly and appropriately with clinicians working within the outpatient setting and all other services providers connected with outpatients, accepting instructions and giving feedback on patient care and activities to relevant healthcare professionals where required, highlighting any concerns you may have without delay. Respond appropriately to routine queries, take phone messages and pass on written and verbal information to patients and staff in a timely manner. Promote health education specific to the clinical area and in line with national and local policies. Improvement and Monitoring Required to follow all legislation and organisational policies and procedures, will be asked to comment on procedures for own area of activity, and suggest improvements which will contribute to the efficient running of the service supporting better patient experience. Adhere to standard operating procedures, guidelines and policies whilst delivering care, for example if working in community settings adhere to the lone worker policy/procedure in order to maintain own and others personal safety. Contribute to research, audits, quality improvement initiatives and clinical trials programmes as required carried out within the area of work. Management, Leadership and/or Training Supervise the work of Band 2 Nursing Healthcare Support workers and apprentices.

Work alongside student nurses, those on work experience placement and nurse cadets providing support. Delegate work to appropriate staff to ensure services are met. Digital and Information Maintain accurate records in both written and electronic formats, adhering to data governance, confidentiality, and cybersecurity policies. Where appropriate demonstrates proficiency in selecting and using digital tools for daily tasks, training, communication, and supporting individuals in safely using digital healthcare methods.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Attributes

Essential

• Ability to keep calm in stressful situations
• Ability to demonstrate a caring and compassionate approach

Communication skills

Essential

• Good communication skills with the ability to convey information clearly and sensitively

Desirable

• Welsh Language Speaking & Listening Skills (Level 3 and above/B2)

Knowledge

Essential

• Knowledge of TOP evident

Desirable

• Knowledge of infection control procedures

Qualifications

Essential

• Level 3 qualification in a health care related subject Or Equivalent experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Bridgend Health And Wellbeing Centre

Sunnyside Road

Bridgend

CF31 4AJ

United Kingdom

Employer's website

https://joinctm.wales/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 29/09/2026

Person Specification

Qualifications and Knowledge

Essential

• Degree in Speech and Language Therapy
• HCPC registered
• RCSLT membership
• RCSLT Accredited Dysphagia Training
• Successful completion of specialist short courses relevant to area of clinical expertise to postgraduate diploma level
• Knowledge of a wide range of specialist assessment tools and procedures relevant to specialist caseload
• Knowledge of multidisciplinary team approaches
• Knowledge of key characteristics leading to a specialist differential diagnosis relevant to specialist caseload
• Knowledge of selecting, setting and evaluating specialist treatment goals
• Knowledge of a specialist range of therapeutic interventions demonstrating the evidence base for these approaches

Desirable

• Well established knowledge of national policies and procedures relevant to area of clinical expertise
• Member of relevant CEN
• Basic Counselling Skills
• Basic qualitative and quantitative research approaches

Experience

Essential

• Considerable post registration clinical experience relevant to the advertised post/specialist area including: - Supervision of support workers - Meeting patient/service user needs through collaborative working with families, carers other professionals and the wider workforce

Desirable

• Full SLT Student placement, inclusive of assessment
• Support of junior staff
• Delivery of specialist training to a range of audiences
• Working with groups

Other

Essential

• Able to meet the travel requirements of the post in a timely manner
• Prepared to work in a variety of sites based upon service need
• Flexible approach to work based on work pressures and needs of the service
• DBS Cleared at enhanced Level

Desirable

• Welsh Speaker (Level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hywel Dda University Health Board

Address

Withybush General Hospital

Fishguard Road

Haverfordwest

SA61 2PZ

United Kingdom

Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

Being conversant with the Trust and local policies for safe handling, cleaning and maintenance of equipment.

To undertake and be responsible for the cleaning of all specialised equipment such as ventilators, incubators and breast pumps.

Ensure equipment is correctly assembled and in safe working order.

Ensure accurate record keeping is maintained on cleaning of equipment.

Report any faulty or defective equipment to the nurse in charge.

Contribute to the development of policies and procedures relating to the equipment.

Be responsible for the cleanliness and general tidiness throughout the Unit including nurseries, utility room, parents rooms, milk and pharmacy fridges, surfaces and storage areas.

Ensure adequate stocks are maintained within nurseries and inform nurse in charge when cupboard stocks are low.

Keep up to date with laundry.

Ensure Milton solution is changed daily in accordance with daily tasks.

Maintain effective communication with the multi-disciplinary team and all visitors to the unit.

To undertake as required collection and removal of laundry and rubbish to and from a pre-determined point on the unit.

To undertake as required the movement of specimens, x-rays and health records.

Assist with clerical and reception duties such as answering the phone and filing.

To undertake duties as may be required and delegated by a trained nurse and in which competency has been deemed.

Be aware of any child protection issues reporting and concerns to the nurse in charge.

Change suction tubing and containers as per unit guidelines.

Assist with cleaning of frequent touch surfaces in the clinical environment including the Work stations on Wheels (WOW).

Answer the telephone in a timely and professional manner and refer calls as appropriate.

To be aware of current hospital procedures on fire and cardiac arrest and to take appropriate action.

Communicate with parents and relatives in a courteous, sensitive and appropriate manner, and refer to the nurse in charge as required.

Report any incidents, accidents, concerns, near misses or complaints to the nurse in charge or matron.

Be sensitive to parents and their environment, ensuring communication of a personal and or private nature is discreet and patient confidentiality is maintained.

Provide refreshments for distressed parents as instructed by qualified staff.

Assist the trained nurse in escorting babies as required.

Teach mothers how to express and safely store their breast milk.

To ensure that the privacy and dignity of mothers are respected at all times especially when expressing their milk.

Person Specification

knowledge

Essential

• NHS experience

Desirable

• Infection Control Procedures

Experience

Essential

• Some experience of working with others and the general public

Qualifications

Essential

• Educated to a suitable standard in literacy and numeracy

Skills

Essential

• Willing to learn new skills
• Good communicator and team player

Desirable

• IT skills

other requirements

Essential

• Punctual and efficient
• calm under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust

Address

Neonatal Intensive Care Unit, Abbey Wing

Guidlford Road

Chertsey

KT16 0PZ

United Kingdom

Employer's website

https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary:

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

Clinical Responsibilities:

• In accordance with the Practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
• Understand and apply legal policy that supports the identification of vulnerable and abused children and adults, being aware of statutory child/vulnerable adult health procedure and local guidance, including working within policies regarding family violence, vulnerable adults, substance abuse and addictive behaviour, and refer as appropriate
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and early signs of illness
• In consultation with patients and in line with current Practice disease management protocols, developing care plans for health
• Providing counselling and health education
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
• Recording clear and contemporaneous consultation notes to agreed standards
• Collecting data for audit purposes
• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
• Prescribing in accordance with the Practice prescribing formulary (or generically) whenever this is clinically appropriate
• In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other Responsibilities within the Organisation:

• Awareness of and compliance with all relevant Practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
• A commitment to life-long learning and audit to ensure evidence-based best practice
• Contributing to evaluation/audit and clinical standard setting within the organisation
• Undertaking any other duty as reasonably requested by the practice to facilitate adequate provision of services to patients
• Continuing personal development and education; attending training courses when relevant/required

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognize peoples needs for alternative methods of communication and respond accordingly.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

• Using personal security systems within the workplace according to practice guidelines
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
• Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
• Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
• Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
• Safe management of sharps use, storage and disposal
• Maintenance of own clean working environment
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
• Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
• Undertaking periodic infection control training (minimum annually)
• Correct waste and instrument management, including handling, segregation, and container use
• Maintenance of sterile environments
• Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Contribution to the implementation of services:

The post-holder will:

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate.

Personal/Professional Development:

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements are met, the post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

This job description is issued as a guideline to help you understand the duties you will be expected to undertake. It may be changed from time to time to meet any new working requirements after discussion between you and the doctors. It does not form part of your contract of employment.

Person Specification

Knowledge and Skills

Essential

• - Understands the importance of evidence based practice and clinical effectiveness
• - Understanding of Clinical Governance and quality issues and health and social policy
• - Ability to make good clear concise medical notes, both computerized and manual
• - Experience of Microsoft Office applications
• - Excellent interpersonal and communication skills
• - A solutions focused approach
• - Ability to listen and empathize
• - Potential to cope with stressful situations
• - Ability to undertake responsibility
• - Able to work as part of a multi-disciplinary team
• - Understanding of the role of teamwork in providing quality care
• - Trustworthy
• - Flexible and a good time keeper
• - Good organizational and time management skills
• - Ability to manage and facilitate change
• - Understanding and acceptance of and adherence to the need to keep strict confidentiality
• - Ability to use own judgement, resources and common sense
• - Able to work under pressure and within an ever changing environment
• - Effective team worker
• - Decisive, confident working style with the ability to deal with competing priorities
• - Commitment to continuing professional development

Qualifications

Essential

• - Full GMC Registration, MBBS / MBChB or equivalent
• - Not subject to suspension under section 41A of the Medical Act 1983
• - Qualified GP with Certificate of Completion of Training (CCT)
• - Currently on National Performers List
• - Has DBS clearance
• - Has had an annual NHS appraisal where applicable
• - Has been revalidated as required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bolton Community Practice C.I.C

Address

Waters Meeting Health Centre

Waters Meeting Road

Bolton

BL1 8TT

United Kingdom

Employer's website

http://www.boltoncommunitypractice.nhs.uk/ (Opens in a new tab)