Job summary

Ensuring the smooth running of clinics Assisting in the care and comfort of patients Assisting Sonographers during examinations Ensuring the clinical room is prepared prior to the start of clinical sessions Using the patient information systems (Soliton/PACS) To monitor and ensure sufficient stock levels are consistently maintained in a designated clinic. To order supplies when required Ensuring and maintaining a patient centred and quality focused approach to all aspects of work Ensure patients have access to a chaperone at all times Uphold Healthshare's professional standards policy Uphold data protection and patient confidentiality at all times

Main duties of the job

Good communication skills Basic computer skills Flexible in approach to work Ability to be tactful and diplomatic Good organisational skills Previous experience within a healthcare environment is desirable UK applications only

About us

Cora is a leading provider of community healthcare services in the UK. We deliver MSK (musculoskeletal) services, diagnostic imaging, day-case surgery, physiotherapy, rehabilitation, podiatry, persistent pain management, mental health, orthopaedic and rheumatology services. We want everyone to have the opportunity to thrive. We help people help themselves, to get back to their best or to simply find a new way forward.

Job summary

This post is only open for applications from internal staff for Portsmouth Hospitals University NHS Trust and Isle of Wight NHS Trust

NHS Band 3 Salary:£25,760 - £27,476 pro rata per annum (actual Salary: £20,607 - £21,980 per annum)

Hours per Week:Part-Time 30 hrs

Contract Type:Permanent

Location:St Mary's Hospital (IOW), Parkhurst Road, Newport, Isle of Wight, PO30 5TG

Join our friendly Procurement and Supply Department and play a key role keeping wards and departments at Queen Alexandra Hospital and St Marys Hospital, Isle of Wight, stocked and ready to treat patients.

Main duties of the job

You will operate the Inventory Management System to process, track and replenish stock.

Use an advanced Inventory Management System, utilising barcode technology to order medical and surgical products.

Pick, pack and deliver medical and surgical supplies to wards and departments.

Maintain accurate stock records and assist with stock audits.

Provide friendly, efficient customer service to clinical and non-clinical teams.

Prioritise workload to meet deadlines and respond to urgent requests.

Perform light manual handling as required and follow health and safety procedures.

Contribute to continuous improvement of supply chain processes.

About us

Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this.

The single corporate service is delivered across both organisations. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.

Details

Date posted

08 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year actual Salary: £20,607 - £21,980 per annum

Contract

Permanent

Working pattern

Part-time

Reference number

REF2675T

Job locations

St Mary's Hospital

Parkhurst Road

Newport

Isle of Wight

PO30 5TG

United Kingdom

Job description

Job responsibilities

What we are looking for:

• Enthusiastic team player with a positive, customer focused attitude.
• Keyboard and basic IT skills; full training on our Inventory Management System will be given.
• Good verbal communication and the ability to liaise effectively with colleagues and clinical teams.
• Ability to prioritise tasks and work to deadlines in a fast paced environment.
• Willingness to undertake light lifting and follow manual handling guidance.
• The skill to prioritise your workload whilst understanding that you will have to meet deadlines.
• Previous experience in supply chain, stock control, retail, hospitality or a hospital environment is desirable but not essential.

Whilst our Procurement team is based at Lakeside North Harbour, our Supply Chain Teams are based at the Queen Alexandra Hospital in Portsmouth as well as at St. Marys in Newport Isle of Wight.

For full job details and person specifications please refer toattached Job Description.

Job description Job responsibilities What we are looking for: Enthusiastic team player with a positive, customer focused attitude. Keyboard and basic IT skills; full training on our Inventory Management System will be given. Good verbal communication and the ability to liaise effectively with colleagues and clinical teams. Ability to prioritise tasks and work to deadlines in a fast paced environment. Willingness to undertake light lifting and follow manual handling guidance. The skill to prioritise your workload whilst understanding that you will have to meet deadlines. Previous experience in supply chain, stock control, retail, hospitality or a hospital environment is desirable but not essential.Whilst our Procurement team is based at Lakeside North Harbour, our Supply Chain Teams are based at the Queen Alexandra Hospital in Portsmouth as well as at St. Marys in Newport Isle of Wight.For full job details and person specifications please refer toattached Job Description.

Person Specification

Qualifications

Essential

• Education to GCSE or equivalent, including Mathematics and English NVQ Level 3 or CIPS Foundation Level

Desirable

• Training in moving and handling goods

Experience

Essential

• Experience of working in a service industry
• Ability to communicate in written and oral English
• Ability to operate a personal computer with knowledge of word processing, spreadsheets, database, and presentation software
• Ability to understand and work with financial, administrative and personnel processes and practices

Skills and Knowledge

Essential

• Numerate and literate
• Strong interpersonal skills
• Strong administration skills
• Effective communicator both orally and on paper
• Skill in working with cross functional teams
• Well-developed influencing skills across hierarchies and disciplines
• Ability to act and ensure delivery. Responsive and flexible attitude and approach

Desirable

• Interpersonal, able to work as part of a large team
• Able to use initiative and work independently
• Well organised, able to prioritise both own workload and that of team members

Person Specification Qualifications Essential Education to GCSE or equivalent, including Mathematics and English NVQ Level 3 or CIPS Foundation Level Desirable Training in moving and handling goods Experience Essential Experience of working in a service industry Ability to communicate in written and oral English Ability to operate a personal computer with knowledge of word processing, spreadsheets, database, and presentation software Ability to understand and work with financial, administrative and personnel processes and practices Skills and Knowledge Essential Numerate and literate Strong interpersonal skills Strong administration skills Effective communicator both orally and on paper Skill in working with cross functional teams Well-developed influencing skills across hierarchies and disciplines Ability to act and ensure delivery. Responsive and flexible attitude and approach Desirable Interpersonal, able to work as part of a large team Able to use initiative and work independently Well organised, able to prioritise both own workload and that of team members

Employer details

Employer name

Isle of Wight NHS Trust

Address

St Mary's Hospital

Parkhurst Road

Newport

Isle of Wight

PO30 5TG

United Kingdom

Employer's website

https://www.iow.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Isle of Wight NHS Trust

Address

St Mary's Hospital

Parkhurst Road

Newport

Isle of Wight

PO30 5TG

United Kingdom

Employer's website

https://www.iow.nhs.uk/ (Opens in a new tab)

Job summary

The Portfolio Management Office Lead provides senior leadership and oversight for the Trust's portfolio of estates capital projects, from initial planning through construction, completion and operational handover.

The role leads a team, supports the Deputy Head and Head of Estates Capital Projects, and provides expert advice on portfolio governance, performance, finance, risk and project controls. The postholder ensures projects are delivered safely, efficiently and in accordance with Trust procedures, statutory requirements and industry best practice, while supporting the Trust's strategic capital programme and maintaining a safe environment for patients, staff and the public.

To apply for any of the exciting opportunities within this campaign, please email your application to our dedicated recruitment team at:[email protected]

When submitting your application, please:

o state the title of the role you are applying for in the subject lineo attach a covering letter stating why you are applyingo attach your most recent and relevant CVo Please refer to the individual opportunities page for application closing dates and any role-specific information.

Main duties of the job

• The postholder leads project governance, assurance, reporting, risk management and performance monitoring across the capital programme. Responsibilities include managing and developing staff, supporting projects valued from £5,000 to over £50 million, preparing business cases, monitoring budgets, forecasts and expenditure, and reporting progress to senior leaders and Trust committees.
• The role ensures projects meet quality, safety, compliance and sustainability requirements, supports procurement and tendering, coordinates internal and external stakeholders, and develops effective systems, policies and procedures.
• The postholder also analyses portfolio performance, supports strategic estates planning, facilitates lessons learned and post-project reviews, and deputises for senior colleagues when required.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Environmental sustainabilityClimate change and poor air quality is a health emergency that harms people's health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment www.imperial.nhs.uk/about-us/our-strategy/green-plan.

Job summary

We are recruiting for a Head of Clinical Engineering. Lead Clinical Engineering across the Trust, taking responsibility for the medical equipment and services relied on by clinical teams every day.

You'll shape long-term equipment strategy, lead the capital and sub-capital medical equipment programme, and ensure equipment is safe, compliant, and available where it's needed. You'll drive a technical and outsourced workforce, while working with senior clinical and operational leaders to ensure medical technology continues to meet the changing needs of patients and services.

o apply for any of the exciting opportunities within this campaign, please email your application to our dedicated recruitment team at:[email protected]

When submitting your application, please:

o state the title of the role you are applying for in the subject lineo attach a covering letter stating why you are applyingo attach your most recent and relevant CVo Please refer to the individual opportunities page for application closing dates and any role-specific information.

Main duties of the job

• The role leads Trust-wide Clinical Engineering, communicating complex information, advising senior committees and representing the Trust externally.
• It requires expert analysis of clinical, regulatory, commercial and financial issues; long-term equipment planning; contract, policy and service development; and oversight of maintenance, incidents, procurement and quality systems.
• The postholder controls budgets, capital programmes, asset records and equipment disposal, while leading staff, outsourced providers and training.
• They manage medical-equipment information systems, audits, benchmarking and research activity.
• As the Trust's senior technical expert, they act independently, drive improvement and innovation, maintain professional competence, provide cover, complete reports and undertake appropriate additional duties when required.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Environmental sustainabilityClimate change and poor air quality is a health emergency that harms people's health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment www.imperial.nhs.uk/about-us/our-strategy/green-plan.

Job summary

The Patient Administrator duties include but are not limited to: To provide an efficient and effective bookings service for public and independent health care services, prioritising workload in accordance with business need. To ensure all work is undertaken to the highest standard and in accordance with the Key Performance Indicators as specified within the respective underpinning contract. This will include the management of all administrative tasks and reports. To answer incoming calls in a professional manner and providing an excellent level of service to patients To call patients to book initial appointments, Theatre and arrange follow up appointments To be fully competent in the use of Soliton, System One, ERS, IEP and Patient Portal

Main duties of the job

We are looking for a responsible Patient Administrator to provide an efficient and effective bookings administrative service. For this role, you should be able to handle medical information discretely. Our ideal candidate will have experience in the medical sector however this is not essential.

About us

Connect Health and Healthshare have come together as one organisation - Cora Health - combining our decades of experience in providing healthcare services on behalf of the NHS

Job summary

Are you passionate about delivering community-based therapy, allowing service users to improve their quality of life? Are you committed to a Home First/ pathway 1 ethos, where people can rehabilitate in their own environment?

Our therapists support hospital discharges, admission avoidance and long term self-management, enabling patients to live as independently as possible in their home environment. We support rehabilitation of patients in their place of residence to maximise functional potential including the provision of equipment and liaison with other services as needed. The role includes assessment of functional ability and care support needs, both for establishing rehabilitation goals and longer term care needs if required.

We are seeking a motivated Senior Occupational Therapist to join our busy and dynamic team and promote choice for our service users and their carers. You will be working alongside PT's, case managers and support workers and will develop overlapping skills with these professions.

In return, we'll give you the opportunity to develop skills and enhance your multidisciplinary working; we will provide you with regular supervision as well as the opportunity to develop your leadership skills.

We offer a flexible service which covers extended hours operating 7 days a week, to support our service user needs. Working arrangements include weekends and bank holidays on a rota basis.

Main duties of the job

• Deliver holistic assessments, planning and evaluating care for patients with acute and complex needs
• Use clinical reasoning to provide evidence-based, person-centred interventions that promote safe, high-quality care
• Manage your own caseload and support effective team coordination and service delivery
• Work proactively with MDT colleagues to prevent avoidable admissions and support timely discharges
• Collaborate with patients, families and carers to set meaningful goals that maximise independence and quality of life
• Facilitate referrals and coordinate care based on individual needs
• Assess and arrange appropriate equipment within scope of practice
• Support, supervise and contribute to the development of junior staff, peers and students
• Maintain accurate, timely and legally compliant records
• Contribute to training and continuous service improvement
• Identify and manage risk to ensure the safety of patients, colleagues and yourself

Want to know more? Get in touch or join us for a shadow shift to see if this role is right for you.

About us

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make arealdifference in our community, surrounded by teams who value your unique ideas.

We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits you'll receive.

We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities forallour colleagues and apprentices.

Interested? View our benefits leaflet which you can find attached to this vacancy.

Job summary

We are looking for a Triage Team Administrator to join the PCS Team, providing an innovative, professional, high-quality and efficient administration service to support the delivery of the Anima service.

Anima has been introduced to make accessing appointments and healthcare support easier and fairer for patients, providing an alternative to the traditional morning rush for appointments. Through the service, patients can submit requests for support at a time that is convenient for them, each request is reviewed and prioritised by a clinician according to medical urgency and individual need.

As a Triage Team Administrator, you will play an important role in supporting the smooth and effective operation of this service. You will provide operational and administrative support to help patients access appropriate healthcare and holistic support, supporting them throughout their practice journey and helping to ensure they are correctly navigated through the service.

This is a varied and patient-focused administrative role, suited to someone who is organised, proactive and confident communicating with a wide range of people. You will need to be able to work professionally and confidentially, use initiative to solve problems and contribute positively to a team delivering an important service to patients.

This role is 16 hours per week, based at North Darnall.

Main duties of the job

The role will involve coordinating administrative processes, including the registration of new patients through Anima, supporting patients and colleagues with the use of the system, and working closely with clinicians, reception teams and managers to ensure requests are managed effectively. You will also provide support within the hub and reception environment when required, helping to respond to patient queries and challenging situations and finding appropriate solutions.

You will work collaboratively with the Senior Practice Co-ordinator, Support Managers and Operations Manager, contributing to the continual improvement of processes and procedures and identifying opportunities to improve efficiency and promote agile ways of working. The role will also involve supporting training and development within the team, monitoring workloads and actions, and helping to promote effective communication and team working.

About us

Primary Care Sheffield (PCS) is a not-for-profit healthcare organisation delivering NHS services across Sheffield, including primary care, community services and mental health. We work in partnership with NHS organisations, GP practices and local communities to break down barriers to different types of services and bring high-quality, accessible care closer to the places people live.

Our values are at the heart of everything we do, they shape how we work and how we treat one another, our values are to be innovative, open, person-centred, ambitious and empowering. We are committed to creating a supportive and inclusive environment where our people can develop, contribute ideas and make a meaningful difference to the patients and communities we serve.

Job summary

We're looking for a hardworking, reliable, and compassionate Dental Nursewho take pride in delivering excellent care. If you thrive both independently and as part of a supportive team, are highly organised, and able to use your initiative, we'd love to hear from you.

To work closely with a variety of Dentists to ensure the smooth running of the Emergency Dental service session. Performing a range of dental work activities and demonstrating patient care.

This is your chance to join a friendly and dedicated NHS team where your skills, commitment, and compassion will be truly valued.

Please note: Due to recent changes in UK immigration and visa rules, this role may not be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on the gov.uk website before applying to assess their eligibility for a Certificate of Sponsorship for this role.

Skilled Worker visa: going rates for eligible occupation codes - GOV.UK

Health and Care Worker visa: If you'll need to meet different salary requirements - GOV.UK

Main duties of the job

Represent the Dental Team at their clinic in a professional manner at all times.

Responsible for informing EDS Manager if stock levels are running low and any items are out of date.

Responsible in following Infection Control procedures according to current GDC/DoH guidelines and SCFT protocols and procedures.

Responsible for patient care before, during and after their treatment, monitoring the patient throughout, offering guidance and support in a way in which compliment the actions of other team members

Responsible for the general maintenance of equipment within clinic environment to ensure the smooth running of the clinical session.

To participate in an annual performance reviews and supervision

Advise EDS Manager of any relevant issues affecting the efficient operation of the service.

Ensure that all patients' records both in paper form and electronically are kept up to date and correctly stored for confidentiality purposes. Follow requirements of the Data Protection Act.

Attend statutory training and training mandatory to the dental nurse role

About us

We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.

Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.

Why work for us?o Positive NHS Staff Survey results, highlighting compassionate leadership and wellbeingo Varied environments: community hospitals, patients' homes, and bases across Sussexo Flexible working options: part-time, flexi-time, annualised hours, and flexi-retiremento Excellent training, development, and research opportunitieso Cost-effective workplace nurseries in Crawley, Hove, and Brightono Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networkso Level 3 Disability Confident Leader and Veteran Aware Trusto Beautiful Sussex location near the South Downs and coast

Our values--Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence--guide everything we do.

We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.

This post may close early if sufficient applications are received.

Job summary

We have a fantastic opportunity for an organised Policy and Uniform Coordination Administrator to join our team. This varied role offers the opportunity to make a real contribution across both uniform coordination and policy governance, while developing your skills and experience.

You will coordinate the end-to-end uniform management process, including ordering, recycling and disposal, ensuring uniforms are provided in a timely, cost-effective and compliant way. You will also support governance, audit assurance and consistency across our services.

Alongside this, you will provide a responsive and effective administrative service to the Clinical and Professional Policy Steering Group. This will include managing and responding to enquiries, undertaking key administrative duties, and supporting the Steering Group Chair with the coordination and administration of policy governance processes.

We are committed to supporting a positive work-life balance with flexibility to accommodate school hours, making this an excellent opportunity for someone seeking a role that can work around family commitments.There is also potential for the role to be extended over time, offering an opportunity to develop into a longer-term position.

If this sounds like the right move for you, we'd love to hear from you.

Main duties of the job

• Be the first point of contact for phone and email queries, responding in a supportive and timely manner and escalating where necessary
• Understand and manage the administration of policy and uniform processes
• Provide administrative support the policy an uniform process, looking for improvements to our processes and procedures
• Arrange meetings, booking venues, inviting attendees Provide administrative and minute taking when required
• Use initiative and judgement at all times and know when it is appropriate to escalate any issues
• Monitor and action all inbox/phone queries relating to policies and uniforms and escalate appropriately to the relevant personnel
• Understand the importance of urgent queries being responded to and being able to prioritise your workload.

About us

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make areal difference in our community, surrounded by teams who value your unique ideas.

We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits you'll receive.

We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities for allour colleagues and apprentices.

Interested? View our benefits leaflet which you can find attached to this vacancy.

Details

Date posted

08 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum, pro rata

Contract

Fixed term

Duration

8 months

Working pattern

Full-time, Part-time, Flexible working

Reference number

083-8222563-SL

Job locations

Badminton Road Offices

2nd Floor, Badminton Road Office

Yate

BS37 5AF

United Kingdom

Job description

Job responsibilities

Important Information:

• Please see the job description and person specification attached for further information on the role.
• Please note, we cannot offer a Certificate of Sponsorship for this role.If you currently require a visa to work in the UK, there must be a minimum of 14 months remaining until the expiry date. If you do not disclose your expiry date within your application, it may not be considered. Please only provide the expiry date and not your share code within your application.
• If you refer to qualifications or employment within your supporting statement, that has not been included in your Qualifications, Training or Employment History, this information may be discounted.

Job description Job responsibilities Important Information: Please see the job description and person specification attached for further information on the role. Please note, we cannot offer a Certificate of Sponsorship for this role.If you currently require a visa to work in the UK, there must be a minimum of 14 months remaining until the expiry date. If you do not disclose your expiry date within your application, it may not be considered. Please only provide the expiry date and not your share code within your application. If you refer to qualifications or employment within your supporting statement, that has not been included in your Qualifications, Training or Employment History, this information may be discounted.

Person Specification

Qualifications

Essential

• Numeracy and Literacy level 2 qualification or equivalent demonstrable skills.
• NVQ 3 in administration, or equivalent demonstrable experience

Desirable

• Willingness to undertake training required for the role.

Skills, experience and knowledge

Essential

• Excellent IT skills, including experience using Microsoft Office (Excel, Outlook, Word), comprehensive knowledge of Microsoft Office, minute taking and time management skills
• Ability to maintain accurate records and manage data in line with organisational processes
• Good communication skills, both written and verbal, with the ability to liaise effectively with staff, managers, and suppliers
• Demonstrable experience in an administrative, coordination, or customer service role

Desirable

• Previous experience in ordering, procurement, stock control, or logistics
• Experience of working within a healthcare, social care, or public sector environment

Person Specification Qualifications Essential Numeracy and Literacy level 2 qualification or equivalent demonstrable skills. NVQ 3 in administration, or equivalent demonstrable experience Desirable Willingness to undertake training required for the role. Skills, experience and knowledge Essential Excellent IT skills, including experience using Microsoft Office (Excel, Outlook, Word), comprehensive knowledge of Microsoft Office, minute taking and time management skills Ability to maintain accurate records and manage data in line with organisational processes Good communication skills, both written and verbal, with the ability to liaise effectively with staff, managers, and suppliers Demonstrable experience in an administrative, coordination, or customer service role Desirable Previous experience in ordering, procurement, stock control, or logistics Experience of working within a healthcare, social care, or public sector environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sirona care & health CIC

Address

Badminton Road Offices

2nd Floor, Badminton Road Office

Yate

BS37 5AF

United Kingdom

Employer's website

https://www.sirona-cic.org.uk/ (Opens in a new tab)

Employer details

Employer name

Sirona care & health CIC

Address

Badminton Road Offices

2nd Floor, Badminton Road Office

Yate

BS37 5AF

United Kingdom

Employer's website

https://www.sirona-cic.org.uk/ (Opens in a new tab)

Job summary

An Opportunity has arisenin the

MATERNITY, TRAUMA & LOSS CARE Service (MTLC)

for a Band 4 Senior Team Administrator

Based at HOUNSLOW HOUSE, HOUNSLOW

Are you an experienced, motivated administrator ready to take the next step in your NHS career?

We're looking for proactive, organised and confident individuals to join our busy and supportive EIP Teams.

As a Team Administrator, you will play a key role in ensuring the smooth running of clinical and operational activity. We are seeking candidates with strong administrative experience and a passion for delivering high-quality support.

We're looking for people who can demonstrate:

o Confident organisation and minuting of meetings, with the ability to track and follow up actions

o Experience using NHS EPR systems such as Rio, S1 or Iaptus

o Previous support to clinics co-ordination, including (but not limited to): MH forms, booking of clinical assessments and reminders, and updating patient electronic records.

o Strong IT skills, particularly in Microsoft Office, and confidence working with data

o Excellent written and verbal communication skills when liaising with colleagues, professionals and patients

Assessment & Interview Process

Shortlisted candidates will be invited to complete a skills-based assessment prior to interview. This will help us understand your strengths and ensure the role is the right fit for you.

Main duties of the job

Main Duties and Responsibilities

1.1 To provide a high quality administrative service to a multi-disciplinary team .

1.2 Within a team framework provide a high quality comprehensive support function ensuring effective standards of quality and equality to team of workers, including an effective responsive reception service to callers to office.

1.3 To provide an effective and efficient quality word processing support service, utilising software including Microsoft packages. And to carry out audio-transcriptions.

1.4 To support the team with all administrative tasks around team meetings including CIG meetings (diary management/minute taking/action logs)

1.5 To be responsible for initiating, developing and maintaining client record systems ensuring all of the statutory and organisational requirements for their maintenance, safekeeping and disposal are adhered to at all times.

1.6 To be responsible for the day to day processing of an effective and sensitive customer service when dealing with direct contact with Service Users, telephone calls and correspondence, (some patients may be emotionally vulnerable/distressed. Receiving and recording accurate and concise messages, ensuring messages are forwarded on appropriately and timely.

To be responsible for ensuring that all case files related to clients are filed and stored in accordance with agreed organisational policies and legal legislation

About us

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

Job summary

An exciting opportunity has arisen for skilled and enthusiastic 16 to 25 Community Mental Health Link Worker within Hounslow Mental Health Integrated Network Teams (MINT).

We are seeking to recruit individuals with a good understanding of mental illness as well as excellent communication, personal, and customer service skills, who have a passion for wanting to empower and support young individuals with their recovery journey. We are looking for highly motivated, enthusiastic, and caring individuals who can provide the best possible care with patience and compassion to our service users

The community mental health framework for adults and older adults (2019) set out a vision for providing services in local settings that better reflected the needs of the local population. West London NHS Trust is one of a small number of pilot sites and has developed an exciting new Mental Health Integrated Network Teams (MINT) service that offers service users more needs based, episodic interventions integrated with primary care. Link Work will be a key specialism within MINT, overseeing recovery focused interventions that make use of community assets as well as those of the multi-disciplinary team.

Main duties of the job

You will play a vital role in connecting young people who are experiencing a challenge with their mental health with community supports and resources. As a 16 - 25 Community Mental Health Link Worker you will specialise in signposting to and supporting with referrals to identified appropriate community resources, fostering autonomy and promoting independence, building on the individual's strengths and aiding in gaining skills and confidence in collaboratively identified areas of support, as well as escalating concerns should they arise.

You will be comfortable working both on your own and with others from a range of different backgrounds. You'll need to be resilient, motivated, and committed to adapt to working in an ever-changing environment.

You will also spend a portion of your time working closely with CAMHS to support young individuals to access vital services in their community and ensure a smooth transition into adult services.

About us

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

Job summary

Current Vacancies - Hospital at Home Team (HaHT)

• 1 WTE x HaHT Consultant Psychiatrist - Wolverhampton/Walsall -
• 1 WTE HaHT Consultant Psychiatrist - Sandwell/Dudley

The Older Adult Hospital at Home Team (OAHaHT) is a new innovative service in the Black Country which delivers intensive, multidisciplinary homebased care to older adults experiencing acute mental health deterioration, aiming to avoid unnecessary hospital admission,facilitatetimelydischarge, and provide high quality crisis intervention. The team works across community, care home, domiciliary and outpatientpathwaysand interfaces closely with inpatient wards, CMHTs, liaison services, and primary care.

Main duties of the job

The OAHaHTmodel aligns with national drivers including the NHS Long Term Plan, NICE guidance, Ageing Well initiatives, and the Crisis Resolution/Home Treatment Team Fidelity Model. The team provides care from 08:00-20:30, seven days per week.The two Consultants will function as key medical members and leaders of the OAHaHT, supporting assessment, formulation, crisis planning, clinical reviews, and MDT decision making.The team is expected to maintain a caseload of between 30-40 patients across the 4 localities.

About us

Older Adult Mental Health Services deliver multidisciplinary inpatient and community care for older adults with mental health conditions, underpinned by a person-centred and holistic model of care.Services operate across all four Black Country localities, with inpatient provision based in Walsall at the Dorothy Pattison Hospital Older Adult Unit, and at the newly refurbished Edward Street Hospital. These units provide specialist care for older adults with a range of mental health conditions, including functional illness and dementia.Exciting new developments include the Older Adult Hospital at Home Team and In-Reach to Care Home Team, enabling assessment and treatment in community settings and supporting admission avoidance where appropriate.

Details

Date posted

08 October 2026

Pay scheme

Hospital medical and dental staff

Grade

Consultant

Salary

£113,565 to £150,569 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

285-2973D-MH

Job locations

Edward Street Hospital

Edward Street

West Bromwich

B70 8NL

United Kingdom

Job description

Job responsibilities

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Job description Job responsibilities Job description attached for perusal xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Person Specification

Essential

Essential

• GMC Registration

Person Specification Essential Essential GMC Registration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Black Country Healthcare NHS Foundation Trust

Address

Edward Street Hospital

Edward Street

West Bromwich

B70 8NL

United Kingdom

Employer's website

https://www.blackcountryhealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Black Country Healthcare NHS Foundation Trust

Address

Edward Street Hospital

Edward Street

West Bromwich

B70 8NL

United Kingdom

Employer's website

https://www.blackcountryhealthcare.nhs.uk/ (Opens in a new tab)

Job summary

THIS POST IS FIXED TERM/SECONDMENT FOR 12 MONTHS DUE TO MATERJNITY COVER

IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.

This post is an excellent opportunity for an enthusiastic and self-motivated pharmacy technician to join our friendly pharmacy team in delivering a high quality pharmacy service to our patients.

The successful candidate will work between clinical services (ward and dispensary). We are a department that is committed to the extended role of technicians and you will be encouraged to develop your skills in all aspects of hospital pharmacy practice in our busy department.

Applicants will hold a valid BTEC & NVQ level 3 Pharmaceutical Science Certificate and be registered as a Pharmacy Technician with the General Pharmaceutical Council (GPhC).

If you have the ability to work using your own initiative, have good communication skills, a high level of accuracy and are keen to develop your skills this is the job for you!

The pharmacy team has a proven track record of innovation and delivering excellent patient care as part of the wider MDT. You will be joining a supportive team where the focus is about working hard but having the correct work life balance.

Main duties of the job

Main duties include:

1. Provide a medicines management service to an inpatient ward including drug history, and medicines reconciliation.

2. Responsible for safe, efficient and effective checking of prescriptions dispensed by other members of the pharmacy team in the dispensary and ward based.

3. Being part of the ward MDT and the wider pharmacy team. This includes being part of the pharmacy weekend and bank holiday rota.

About us

We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.

There are also apprenticeships, work placements and volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.

Details

Date posted

08 October 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,557 to £39,631 a year per annum (pro rata if part time)

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time

Reference number

130-PST140-0926-A

Job locations

Neath Port Talbot Hospital

Baglan Way

Port Talbot

SA12 7BX

United Kingdom

Job description

Job responsibilities

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description Job responsibilities The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications & Knowledge

Essential

• NVQ3 and BTEC in pharmaceutical science (or equivalent).
• Registration with the General Pharmaceutical Council (GPhC).

Experience

Essential

• Significant experience of working in a hospital pharmacy department or equivalent.

Desirable

• Proven track record of competence.

Aptitude and Abilities

Essential

• Ability to know when to refer to Pharmacist.
• Good verbal/written communication skills, problem solving as well as Innovative and well organised.
• Good communicator, motivated, able to work as part of a team.

Person Specification Qualifications & Knowledge Essential NVQ3 and BTEC in pharmaceutical science (or equivalent). Registration with the General Pharmaceutical Council (GPhC). Experience Essential Significant experience of working in a hospital pharmacy department or equivalent. Desirable Proven track record of competence. Aptitude and Abilities Essential Ability to know when to refer to Pharmacist. Good verbal/written communication skills, problem solving as well as Innovative and well organised. Good communicator, motivated, able to work as part of a team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Swansea Bay University Health Board

Address

Neath Port Talbot Hospital

Baglan Way

Port Talbot

SA12 7BX

United Kingdom

Employer's website

https://sbuhb.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Swansea Bay University Health Board

Address

Neath Port Talbot Hospital

Baglan Way

Port Talbot

SA12 7BX

United Kingdom

Employer's website

https://sbuhb.nhs.wales/ (Opens in a new tab)

Job summary

CNS/CPS - Hospice Outreach Service TO APPLY YOU MUST COMPLETE THE APPLICATION ON OUR WEBSITE.Hospice in the Wealds Vacancies

Do you want to be part of a committed and supportive multi-disciplinary team that delivers empowering and compassionate care supporting people with a life limiting illness in the community? Then this role is for you!

Main duties of the job

As part of our model of care to ensure we have the right people, providing the right care in the right place and at the right time, we are offering Clinical Nurse Specialist (CNS) or Clinical Paramedic Specialist (CPS) roles to work as part of our multi-disciplinary team within the Hospice Outreach Service in the community.

The Hospice Outreach Team are the initial point of contact for all new community referrals and all telephone calls coming into the service. They are at the forefront of providing palliative advice and support to patients and families in the place they call home; this includes care homes and nursing homes. You will be part of a rota of clinicians covering our 7 day a week service offering telephone support as well as clinic and home-based assessments.

Our team care for patients who have a life limiting illness and our focus is on individualised care, focusing on improving quality of life and achieving patient centred goals. We care for people with long term conditions including heart failure, respiratory disease, frailty and neurological conditions, as well as those with an oncological diagnosis. Our team strives to work alongside other community teams and specialists to optimise patient experience and improve our team knowledge and development.

About us

The Hospice Outreach Team are the initial point of contact for all new community referrals and all telephone calls coming into the service. They are at the forefront of providing palliative advice and support to patients, and families in the place they call home, this includes care homes and nursing homes. You will be part of a rota of clinicians covering our 7 day a week service offering telephone support as well as clinic and home-based assessments.

Our team care for patients who have a life limiting illness and our focus is on individualised care, focusing on improving quality of life and achieving patient centred goals. We care for people with long term conditions including heart failure, respiratory disease, frailty and neurological conditions, as well as those with an oncological diagnosis. Our team strives to work alongside other community teams and specialists to optimise patient experience and improve our team knowledge and development.

You will have proven community or in-patient palliative care experience at Band 6 or 7, or have equivalent level of experience of working in the following related areas: Paramedic, General Medicine, Neurology, Emergency Medicine, Frailty, Respiratory Care, Cardiology or Oncology.

Job summary

The post holder will be a registered Nursing Associate and will practise in accordance with the NMC Code, Nursing Associate Standards of Proficiency, Trust policies and professional accountability requirements. They will recognise and work within the limits of their competence to provide high-quality, efficient and effective care to patients, supporting the Trust's commitment to improving the lives of people on the Isle of Wight and delivering care closer to patients' homes.

Working as part of Mental Health Services' frontline response, the post holder will support people referred for assessment, support and/or treatment. They will undertake risk assessments, complete appropriate referrals and inter-referrals, and plan and deliver intensive in-reach support where required, working collaboratively with patients, carers, colleagues and partner agencies to ensure safe and effective care.

The Isle of Wight is a fantastic place to live and work, offering stunning coastal scenery, beautiful countryside, a welcoming community and an excellent work-life balance. With a unique combination of professional opportunities and an outstanding quality of life, it provides an ideal environment for healthcare professionals looking to develop their careers while making a meaningful difference to local communities.

At present, the Trust is unable to offer Skilled Worker visa sponsorship for this post. Applicants must have the right to work in the UK at the time of application

Main duties of the job

To ensure and take responsibility for the provision of comprehensive assessments of needs and risks of people referred to the service.

To take responsibility for planning and the delivery of care to people requiring an acute and intensive response from this service.

To plan and take responsibility in collaborating with service users and their carers together with other services/agencies on how people's needs are going to be met in short-term and long-term situations.

To be active in the development of the service and continued development of professional practice and role.

To ensure that relationships and own behaviour are managed in line with the Trust's Equalities Framework competencies.

To ensure all communications are undertaken in a sensitive, confidential and professional manner.

Interdisciplinary working and liaison with internal and external agencies to promote holistic and person-centred care and inclusion.

To gather and process complex information from a variety of disciplines and agencies regarding initial referrals to the secondary mental health and social care services efficiently.

To ensure that rights, consent issues and capacity issues are clearly defined and shared.

To ensure that all legal frameworks pertaining to decisions made on behalf of another is carried out in a legally robust manner.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence

Job summary

We are seeking experienced and motivated registered nurse to join our Individual Assessment & Commissioning (IAC) Service as Band 7 Team Lead. We work Mon-Fri, 9-5pm and No Bank Holidays, so ideal for work life balance.

We have vacancies in:

• Mental Health/Learning Disabilities (MH/LD)

This is an exciting opportunity to lead and support a dedicated team responsible for assessing, commissioning and reviewing care for individuals with complex health needs. Working across Continuing Healthcare (CHC), funded nursing care, Section 117 Aftercare and complex commissioning pathways, you will play a key role in ensuring people receive high-quality, personalised care and support.

As a Team Lead, you will provide clinical leadership, manage complex cases, support service development, and work collaboratively with health, social care and provider partners across the system.

Main duties of the job

What we're looking for

• Registered Nurse with current NMC registration
• Significant experience of Continuing Healthcare/ Mental Health/Learning Disabilities and/or Complex Case Management
• Strong leadership and decision-making skills
• Experience managing complex assessments, reviews and multi-agency working
• A passion for delivering person-centred care and improving outcomes

What we offer

Monday to Friday working (9am to 5pm)

No weekends or bank holiday working

Hybrid working arrangements

Supportive and experienced leadership team

Opportunities for professional development and career progression

The chance to make a real difference for people with complex care needs across Cheshire and Merseyside

If you are looking for a rewarding leadership role where you can influence care, support your team, and help shape services across our integrated care system, we'd love to hear from you.

About us

Why join us?

At Cheshire & Merseyside ICB, we are committed to supporting our staff to thrive.

You'll benefit from:

• A supportive and inclusive team environment
• Opportunities for professional development and career progression
• A role that supports excellent work-life balance
• Being part of a service that drives innovation and excellence in commissioning
• A culture that values diversity, respect, and collaboration

This is a pivotal role where your work directly contributes to delivering efficient, sustainable, and high-quality care services across the region.

Our commitment

We are proud to be an inclusive employer and are committed to:

• Recruiting based on merit, ability, and potential
• Creating a workplace where everyone feels valued and respected
• Promoting a culture of openness, learning, and continuous improvement

Ready to take the next step?

If you're looking for a role where your clinical expertise can influence care at a system level--and improve outcomes for individuals and communities alike--we'd love to hear from you.

Job summary

The Head Office Receptionist is responsible for providing a professional and efficient reception and administrative service to ELM Alliance.

The post holder will act as the first point of contact for patients, member practices, stakeholders and visitors, managing telephone enquiries and providing a welcoming and professional service.

The role will support the Executive Leadership Team and wider head office team with a range of administrative duties, ensuring the smooth day to day operation of the organisation.

Responsibilities include patient administration, appointment booking, NHS E-Referral Service Administration, Support for community sexual health services, document management, meeting administration and general office support.

The post holder will be organised, adaptable, and able to manage a varied workload whilst maintaining high levels of confidentiality and professionalism.

Main duties of the job

Act as the first point of contact for patients visitors member practices and stakeholders

Answer incoming telephone calls promptly professionally and courteously

Respond to routine enquiries and direct calls to the appropriate person or team

Take accurate messages and ensure these are communicated to the relevant person in a timely manner

Welcome visitors to Head Office and provide assistance as required

Maintain a professional customer focused and welcoming service at all times

Manage Head Office email inboxes as required and respond to or redirect enquiries appropriately

About us

ELM Alliance Ltd was formed by the GP Practices in 2017 and has approximately 250 people working for us and with us. We deliver NHS services to the patients of Redcar, Cleveland and Middlesbrough and are wholly owned by the local GP Practices. Our services include primary care general practice, services to care homes and community services such as dermatology. The landscape is changing; both the way we interact with patients and the local structures. It is an exciting and dynamic time to work with General Practice, other NHS providers and the voluntary sectors.

Details

Date posted

08 October 2026

Pay scheme

Other

Salary

£12.92 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

B0258-26-0031

Job locations

Hirsel Medical Centre

5 Trinity Mews

North Ormesby

Middlesbrough

Cleveland

TS3 6AL

United Kingdom

Job description

Job responsibilities

Job Summary

The Head Office Receptionist is responsible for providing a professional and efficient reception and administrative service to ELM Alliance

The post holder will act as the first point of contact for patients member practices stakeholders and visitors managing telephone enquiries and providing a welcoming and professional service

The role will support the Executive Leadership Team and wider head office team with a range of administrative duties ensuring the smooth day to day operation of the organisation

Responsibilities include patient administration appointment booking NHS E Referral Service administration support for community sexual health services document management meeting administration and general office support

The post holder will be organised adaptable and able to manage a varied workload whilst maintaining high levels of confidentiality and professionalism

Reception and Telephone Duties

• Act as the first point of contact for patients visitors member practices and stakeholders
• Answer incoming telephone calls promptly and professionally
• Respond to routine enquiries and direct calls appropriately
• Take accurate messages and ensure these are communicated in a timely manner
• Welcome visitors to Head Office and provide assistance as required
• Maintain a professional and customer focused service
• Manage Head Office email inboxes as required
• Patient Administration

• Book amend and cancel patient appointments using designated clinical systems
• Process referrals and appointment requests in accordance with organisational procedures
• Support the administration of NHS E Referral Service pathways
• Contact patients regarding appointments and service updates as required
• Maintain accurate patient records and administrative documentation
• Escalate patient concerns or issues appropriately
• Maintain confidentiality and sensitivity when dealing with patients and related information
• Support clinic administration and reporting requirements
• Executive and Business Support
• Provide administrative support to the Executive Leadership Team
• Arrange meetings and appointments as required
• Prepare meeting packs and supporting documentation
• Take and distribute meeting minutes and action logs
• Assist with diary management and coordination
• Support organisational events training sessions and staff meetings

General Administration

• Scan photocopy and distribute documents
• Maintain electronic and paper filing systems
• Sort and distribute incoming and outgoing post
• Maintain records databases and spreadsheets
• Monitor stock levels
• Assist with audits and information gathering exercises
• Undertake other administrative duties appropriate to the role
• Communication and Relationships
• Communicate professionally with patients colleagues and stakeholders
• Promote a positive image of ELM Alliance at all times
• Develop effective working relationships with member practices NHS organisations and external partners
• Work collaboratively with colleagues across all departments

General

The post holder will develop a culture that promotes equality and values diversity

Ensure the principles of openness transparency and candour are observed and upheld in all working practices

The post holder will have or acquire through training provided by the organisation the appropriate level of safeguarding knowledge skills and practice required for the post and be aware of and comply with the organisations safeguarding protection policies and procedures

Confidentiality

All staff and contractors working for ELM Alliance Ltd have both a common law duty and a statutory duty of confidentiality to protect patient and personally identifiable information and only use it for the purposes for which it was intended

The disclosure and use of confidential patient information needs to be both lawful and ethical

Information Governance

All staff must keep up to date with the requirements of information governance and must follow ELM Alliance Ltd policies and procedures to ensure that ELM Alliance Ltd information is dealt with legally securely efficiently and effectively

Staff must appropriately manage the records they create or hold during the course of their employment with ELM Alliance Ltd making the records available for sharing in accordance with confidentiality policies procedures and guidelines including Freedom of Information Act two thousand and Caldicott Guidelines

Health and Safety

All staff have a duty to ensure the health and safety of themselves and others whilst at work

Safe working practices and health and safety precautions are a legal requirement

All accidents must be reported to your manager and in line with the general philosophy of ELM Alliance Ltd you must participate in accident prevention by reporting hazards and following relevant policies and procedures including Moving and Handling Guidelines

Risk Management

You are required to contribute to the control of risk and use the incident reporting system to alert ELM Alliance Ltd of incidents or near misses that may compromise the quality of services

Infection Control

All staff have a duty to comply with all ELM Alliance Ltd policies and guidelines in relation to Infection Prevention and Control

You have a duty to ensure that you minimise the risk of infection and infectious diseases

This responsibility includes minimising the risk by highlighting any concerns you may have to the appropriate person as identified in the policies and guidelines and challenging inappropriate infection control and hygiene practice

Equality and Human Rights

ELM Alliance Ltd will ensure that job applicants and prospective and current employees are treated solely on the basis of their merits abilities and potential without any unjustified discrimination on grounds of age gender gender reassignment sexual orientation disability family circumstances race colour nationality ethnic origin religion or belief trade union activity and social and economic status

Person Specification

Education Training and Qualifications

Essential

• General good standard of education with GCSE Grade C or Grade four or above in English and Mathematics

Desirable

• NVQ Level two or above in Business Administration or equivalent qualification
• Customer service qualification
• Evidence of continuing professional development
• Knowledge Skills and Experience

Essential

• Previous experience in a reception or administrative role
• Experience using SystmOne
• Experience working within a healthcare NHS or Primary Care setting
• Experience answering and managing telephone enquiries
• Competent in the use of Microsoft Outlook Word and Excel
• Excellent organisational and time management skills
• Ability to prioritise workload and manage competing demands
• Experience maintaining confidential information
• Strong attention to detail
• Excellent verbal and written communication skills
• Experience working as part of a team

Desirable

• Experience using NHS E Referral Service
• Experience supporting meetings and minute taking
• Experience supporting senior managers or executives

Personal Skills or Attributes

Essential

• Friendly professional and approachable manner
• Excellent customer service skills
• Ability to remain calm and professional under pressure
• Flexible and adaptable approach
• Positive attitude and willingness to learn
• Ability to work independently and as part of a team
• Reliable and trustworthy
• Commitment to confidentiality and information governance
• High standard of accuracy and attention to detail

Desirable

• Experience working with a wide range of stakeholders
• Interest in progressing within healthcare administration and business support functions

Job description Job responsibilities Job SummaryThe Head Office Receptionist is responsible for providing a professional and efficient reception and administrative service to ELM AllianceThe post holder will act as the first point of contact for patients member practices stakeholders and visitors managing telephone enquiries and providing a welcoming and professional serviceThe role will support the Executive Leadership Team and wider head office team with a range of administrative duties ensuring the smooth day to day operation of the organisationResponsibilities include patient administration appointment booking NHS E Referral Service administration support for community sexual health services document management meeting administration and general office supportThe post holder will be organised adaptable and able to manage a varied workload whilst maintaining high levels of confidentiality and professionalismReception and Telephone DutiesAct as the first point of contact for patients visitors member practices and stakeholdersAnswer incoming telephone calls promptly and professionallyRespond to routine enquiries and direct calls appropriatelyTake accurate messages and ensure these are communicated in a timely mannerWelcome visitors to Head Office and provide assistance as requiredMaintain a professional and customer focused serviceManage Head Office email inboxes as requiredPatient AdministrationBook amend and cancel patient appointments using designated clinical systemsProcess referrals and appointment requests in accordance with organisational proceduresSupport the administration of NHS E Referral Service pathwaysContact patients regarding appointments and service updates as requiredMaintain accurate patient records and administrative documentationEscalate patient concerns or issues appropriatelyMaintain confidentiality and sensitivity when dealing with patients and related informationSupport clinic administration and reporting requirementsExecutive and Business SupportProvide administrative support to the Executive Leadership TeamArrange meetings and appointments as requiredPrepare meeting packs and supporting documentationTake and distribute meeting minutes and action logsAssist with diary management and coordinationSupport organisational events training sessions and staff meetingsGeneral AdministrationScan photocopy and distribute documentsMaintain electronic and paper filing systemsSort and distribute incoming and outgoing postMaintain records databases and spreadsheetsMonitor stock levelsAssist with audits and information gathering exercisesUndertake other administrative duties appropriate to the roleCommunication and RelationshipsCommunicate professionally with patients colleagues and stakeholdersPromote a positive image of ELM Alliance at all timesDevelop effective working relationships with member practices NHS organisations and external partnersWork collaboratively with colleagues across all departmentsGeneralThe post holder will develop a culture that promotes equality and values diversityEnsure the principles of openness transparency and candour are observed and upheld in all working practicesThe post holder will have or acquire through training provided by the organisation the appropriate level of safeguarding knowledge skills and practice required for the post and be aware of and comply with the organisations safeguarding protection policies and proceduresConfidentialityAll staff and contractors working for ELM Alliance Ltd have both a common law duty and a statutory duty of confidentiality to protect patient and personally identifiable information and only use it for the purposes for which it was intendedThe disclosure and use of confidential patient information needs to be both lawful and ethicalInformation GovernanceAll staff must keep up to date with the requirements of information governance and must follow ELM Alliance Ltd policies and procedures to ensure that ELM Alliance Ltd information is dealt with legally securely efficiently and effectivelyStaff must appropriately manage the records they create or hold during the course of their employment with ELM Alliance Ltd making the records available for sharing in accordance with confidentiality policies procedures and guidelines including Freedom of Information Act two thousand and Caldicott GuidelinesHealth and SafetyAll staff have a duty to ensure the health and safety of themselves and others whilst at workSafe working practices and health and safety precautions are a legal requirementAll accidents must be reported to your manager and in line with the general philosophy of ELM Alliance Ltd you must participate in accident prevention by reporting hazards and following relevant policies and procedures including Moving and Handling GuidelinesRisk ManagementYou are required to contribute to the control of risk and use the incident reporting system to alert ELM Alliance Ltd of incidents or near misses that may compromise the quality of servicesInfection ControlAll staff have a duty to comply with all ELM Alliance Ltd policies and guidelines in relation to Infection Prevention and ControlYou have a duty to ensure that you minimise the risk of infection and infectious diseasesThis responsibility includes minimising the risk by highlighting any concerns you may have to the appropriate person as identified in the policies and guidelines and challenging inappropriate infection control and hygiene practiceEquality and Human RightsELM Alliance Ltd will ensure that job applicants and prospective and current employees are treated solely on the basis of their merits abilities and potential without any unjustified discrimination on grounds of age gender gender reassignment sexual orientation disability family circumstances race colour nationality ethnic origin religion or belief trade union activity and social and economic statusPerson SpecificationEducation Training and QualificationsEssentialGeneral good standard of education with GCSE Grade C or Grade four or above in English and MathematicsDesirableNVQ Level two or above in Business Administration or equivalent qualificationCustomer service qualificationEvidence of continuing professional developmentKnowledge Skills and ExperienceEssentialPrevious experience in a reception or administrative roleExperience using SystmOneExperience working within a healthcare NHS or Primary Care settingExperience answering and managing telephone enquiriesCompetent in the use of Microsoft Outlook Word and ExcelExcellent organisational and time management skillsAbility to prioritise workload and manage competing demandsExperience maintaining confidential informationStrong attention to detailExcellent verbal and written communication skillsExperience working as part of a teamDesirableExperience using NHS E Referral ServiceExperience supporting meetings and minute takingExperience supporting senior managers or executivesPersonal Skills or AttributesEssentialFriendly professional and approachable mannerExcellent customer service skillsAbility to remain calm and professional under pressureFlexible and adaptable approachPositive attitude and willingness to learnAbility to work independently and as part of a teamReliable and trustworthyCommitment to confidentiality and information governanceHigh standard of accuracy and attention to detailDesirableExperience working with a wide range of stakeholdersInterest in progressing within healthcare administration and business support functions

Person Specification

Experience

Essential

• Previous experience in a reception or administrative role
• Experience using SystmOne
• Experience working within a healthcare, NHS, or Primary Care setting.
• Experience answering and managing telephone enquiries
• Competent in the use of Microsoft Outlook, Word and Excel
• Excellent Organisational and time management skills
• Ability to prioritise workload and manage competing demands
• Experience maintaining confidential information
• Strong attention to detail
• Excellent verbal and written communication skills
• Experience working as part of a team

Desirable

• Experience using NHS E-Referral Service
• Experience supporting meetings and minute taking
• Experience supporting senior managers or executives

Personal Skills or Attributes

Essential

• Friendly, professional and approachable manner.
• Excellent customer service skills.
• Ability to remain calm and professional under pressure
• Flexible and adaptable approach
• Positive attitude and willingness to learn
• ability to work independently and as part of a team
• Reliable and trustworthy
• Commitment to Confidentiality and Information Governance
• High standard of accuracy and attention to detail.

Desirable

• Experience working with a wide range of stakeholders
• Interest in progressing within Healthcare Administration and Business Support Functions

Qualifications

Essential

• General good standard of education, GCSE Grade C/4 or above in English and Mathematics.

Desirable

• NVQ Level 2 or above in Business Administration or equivalent qualification.
• Customer service qualification.
• Evidence of continuing professional development.

Person Specification Experience Essential Previous experience in a reception or administrative role Experience using SystmOne Experience working within a healthcare, NHS, or Primary Care setting. Experience answering and managing telephone enquiries Competent in the use of Microsoft Outlook, Word and Excel Excellent Organisational and time management skills Ability to prioritise workload and manage competing demands Experience maintaining confidential information Strong attention to detail Excellent verbal and written communication skills Experience working as part of a team Desirable Experience using NHS E-Referral Service Experience supporting meetings and minute taking Experience supporting senior managers or executives Personal Skills or Attributes Essential Friendly, professional and approachable manner. Excellent customer service skills. Ability to remain calm and professional under pressure Flexible and adaptable approach Positive attitude and willingness to learn ability to work independently and as part of a team Reliable and trustworthy Commitment to Confidentiality and Information Governance High standard of accuracy and attention to detail. Desirable Experience working with a wide range of stakeholders Interest in progressing within Healthcare Administration and Business Support Functions Qualifications Essential General good standard of education, GCSE Grade C/4 or above in English and Mathematics. Desirable NVQ Level 2 or above in Business Administration or equivalent qualification. Customer service qualification. Evidence of continuing professional development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

ELM Alliance LTD

Address

Hirsel Medical Centre

5 Trinity Mews

North Ormesby

Middlesbrough

Cleveland

TS3 6AL

United Kingdom

Employer's website

https://www.elmalliance.co.uk/ (Opens in a new tab)

Employer details

Employer name

ELM Alliance LTD

Address

Hirsel Medical Centre

5 Trinity Mews

North Ormesby

Middlesbrough

Cleveland

TS3 6AL

United Kingdom

Employer's website

https://www.elmalliance.co.uk/ (Opens in a new tab)

Job summary

Care Plus Group Employability Service have two strands of delivery, Employability and Supported Employment.

Both strands support the worklessness agenda of Northern Lincolnshire, delivering a holistic approach to supporting unemployed people on a pathway to sustainable employment. They deliver various employability initiatives including voluntary work-based learning, pre apprenticeships, apprenticeships and intermediate labour market opportunities. They aim to empower local people to become socially included within their communities, whilst also breaking down barriers to employment.

Supported Employment is a work-based employment team that provides a flexible service based on individual needs. Supported Employment supports people with learning and physical disabilities to access employment in both paid and voluntary work by partnership working with other organisations and employers within the public, private and third sector

Please note that Care Plus Group are not currently registered to sponsor applicants from outside the EU and EEA.

Main duties of the job

Please note previous applicants need not apply.

Employability Support Officer

Val Waterhouse Centre, Grimsby

37.5 hours per week

Fixed term until 21/06/2027

Salary Range 4 £27,288 - £29,112 per annum - you will be appointed on a fixed salary point within the range

This is an exciting and rewarding role which involves supporting disadvantaged people such as the long term unemployed, people with learning and physical disabilities, lone parents and those experiencing mental health issues to access employment and training.

You will assist in developing the Employability voluntary project, apprenticeship scheme, work experience, Intermediate Labour Market project and any other Employability related projects, ensuring participants are supported along the correct pathway tailored to their individual needs.

For this role it is essential that you:

Hold Level 3 in Advice and Guidance or equivalent

Can demonstrate specialist knowledge and understanding in the delivery of employment initiatives, including Employability and apprenticeships

Have 2 years experience and knowledge of work-based education and training OR equivalent experience in working with a range of people with barriers to employment, e.g. lone parents, long term unemployed and those with mental health and physical disabilities

Have effective communication and organisational skills

Have effective customer care skills

If you would like the opportunity to work within a vibrant department this could be the role for you!

About us

Care Plus Group (CPG) is an employee-owned Community Benefit Society dedicated to improving health, wellbeing and independence for the communities we serve. Providing a diverse range of services including community nursing, urgent care, primary care, rehabilitation, adult social care, learning disability, specialist support services, and event medical services, CPG supports people at every stage of their health and care journey. As a socially responsible organisation, we combineacommercially minded approach with a compassionate heart,ensuring we remain financially sustainable whilst always prioritising the needs of the people and communities who rely on us.

We offer excellent terms and conditions including optional membership to a contributory pension scheme, Independent Provider closed access to the NHS pension scheme, lease cars, a full induction programme and an extensive range of CPD/development opportunities. We recognise continuous service from partner Health and Care organisations for the purposes of annual leave entitlement. We are a supportive employer and operate in a way which supports family friendly and flexible working. CPG is an equal opportunities employer, committed to safeguarding the welfare of vulnerable adults and expect the same commitment from all staff and volunteers. As a Disability Confident employer, we will interview all disabled candidates who meet the essential criteria.

Job summary

Are you a qualified Nursing Associate looking to make a meaningful impact in a friendly and supportive general practice?

Were looking for a compassionate, motivated, and proactive Nursing Associate to join our multidisciplinary team. In this key role, you'll contribute to the delivery of high-quality, patient-centered care for our local community, supporting patients with a wide range of health needs.

We pride ourselves on being a flexible and supportive employer, committed to helping our staff grow. Whether you're newly qualified or looking to develop further, we offer a nurturing environment with access to ongoing training, and professional support to help you thrive in your role.

Join us and be part of a team where your contribution is valued, and your professional development is encouraged every step of the way.

Main duties of the job

This is a part-time role (24 hours per week), with some flexibility in working pattern, although availability to start at 08:00 each day is requiredto support early clinics and patient access.

As a Nursing Associate in general practice, you will work as part of our multidisciplinary team, supporting registered nurses and GPs. You'll be involved in a wide range of clinical and administrative tasks that contribute to the smooth running of the practice and the wellbeing of our patients.

Day-to-day responsibilities may include:

• Conducting routine health checks and observations

• Taking blood samples

• Supporting long-term condition monitoring (e.g. diabetes, asthma, hypertension)

• Performing wound care and dressing changes

• Supporting cervical screening (if appropriately trained)

• Carrying out ECGs and urinalysis

• Assisting with NHS Health Checks and lifestyle advice

• Supporting health promotion and patient education

• Stock ordering, monitoring and room stocking

• Supporting the Nursing team with infection control and prevention

• Administrative support for the Nursing team

This is a great opportunity for a Nursing Associate who enjoys variety, continuity of care, and working closely with patients over time.

About us

Lepton & Kirkheaton surgeries is a well-established and highly regarded GP practice, operating across two locations in Huddersfield. With a dedicated team of three GP partners, we pride ourselves on delivering exceptional healthcare services to our community in a welcoming and compassionate environment. We are a close-knit and supportive practice, where every team member plays an essential role in ensuring that patients receive the highest standard of care.

Our practice is committed to providing a patient-centered approach to healthcare, where every individual is treated with respect and compassion. We work hard to create an atmosphere where patients feel valued and cared for, while also supporting our staff in their personal and professional growth.

Mission Statement:

Our mission is simple:To Provide Quality Care, In a Safe and Courteous Manner.

Job summary

ABOUT THE ROLE

We are looking for a friendly, courteous and efficient Administrator to join our team.

You will play an important role in supporting our patients and the wider Practice team. No two days are necessarily the same, and you will have the opportunity to develop a wide range of administrative and communication skills.

Main duties of the job

You will be involved in:

Communicating with patients both face-to-face and by telephone

Working as part of a team liaising with Practice staff and associated healthcare professionals

Helping people responding appropriately to requests from patients, staff, members of the public and external organisations

Referral and clinic administration

Using IT systems including EMIS Web

Providing administrative and secretarial support to our multidisciplinary team

About us

At Aspatria Medical Group, we have just under 7,500 patients and are proud to provide a supportive, friendly and training-focused working environment.

You will be joining a team where your contribution matters and where you will have the opportunity to learn, develop and build your experience within primary care.

Details

Date posted

08 October 2026

Pay scheme

Other

Salary

£12.82 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A5200-26-0001

Job locations

West Street Health Centre

West Street

Aspatria

Cumbria

CA7 3HH

United Kingdom

Job description

Job responsibilities

Job description and person specification

Job title

Administrator

Line manager

Fiona Dawson Admin Manager

Accountable to

Dianne Blacklock Practice Manager

Hours per week

24

Job summary

To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team.

Duties can include, but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS).

Job description Job responsibilities Job description and person specification Job title Administrator Line manager Fiona Dawson Admin Manager Accountable to Dianne Blacklock Practice Manager Hours per week 24 Job summary To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include, but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS).

Person Specification

Experience

Essential

• Job description and person specification
• Job titleAdministrator
• Line managerFiona Dawson Admin Manager
• Accountable toDianne Blacklock Practice Manager
• Hours per week24
• Job summary
• To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team.
• Duties can include, but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS).
• Mission statement
• To provide our patients with high quality, safe, accessible care in a responsive, courteous manner
• Generic responsibilities
• All staff have a duty to conform to the following:
• Equality, Diversity and Inclusion (ED&I)
• A good attitude and positive action towards Equality Diversity & Inclusion (ED&I) creates an environment where all individuals can achieve their full potential. Creating such an environment is important for three reasons it improves operational effectiveness, it is morally the right thing to do and it is required by law.
• Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
• Patients have a responsibility to treat other patients and our staff with dignity and respect.
• Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued, and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that they treat our patients and their colleagues with dignity and respect.
• Safety, Health, Environment and Fire (SHEF)
• This organisation is committed to supporting and promoting opportunities for staff to maintain their health, wellbeing and safety.
• The post holder is to manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients and monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines.
• All personnel have a duty to take reasonable care of health and safety at work for themselves, their team and others and to cooperate with employers to ensure compliance with health and safety requirements.
• All personnel are to comply with the:
• Health and Safety at Work Act 1974
• Environmental Protection Act 1990
• Environment Act 1995
• Fire Precautions (workplace) Regulations 1999
• Other statutory legislation which may be brought to the post holders attention
• Confidentiality
• The organisation is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality.
• It is essential that, if the legal requirements are to be met and the trust of our patients is to be retained, all staff must protect patient information and provide a confidential service.
• Quality and Continuous Improvement (CI)
• To preserve and improve the quality of this organisations outputs, all personnel are required to think not only of what they do but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work.
• The responsibility for this rests with everyone working within the organisation to look for opportunities to improve quality and share good practice and to discuss, highlight and work with the team to create opportunities to improve patient care.
• At this organisation, we continually strive to improve work processes which deliver healthcare with improved results across all areas of our service provision. We promote a culture of continuous improvement where everyone counts, and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.
• Staff should interpret national strategies and policies into local implementation strategies that are aligned to the values and culture of general practice.
• All staff are to contribute to investigations and root cause analyses whilst participating in serious incident investigations and multidisciplinary case reviews.
• Induction
• We will provide a full induction programme, and management will support you throughout the process.
• Learning and development
• The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake in, and complete mandatory training as directed. It is an expectation for this post holder to assess their own learning needs and undertake learning as appropriate
• The post holder will undertake mentorship for team members and disseminate learning and information gained to other team members to share good practice and inform others about current and future developments (e.g., courses and conferences).
• The post holder will provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning.
• Collaborative working
• All staff are to recognise the significance of collaborative working and understand their own role and scope and identify how this may develop over time. Staff are to prioritise their own workload and ensure effective time-management strategies are embedded within the culture of the team.
• Teamwork is essential in multidisciplinary environments, and the post holder is to work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working and work effectively with others to clearly define values, direction and policies impacting upon care delivery
• Effective communication is essential, and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner. All staff should delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence.
• Plans and outcomes by which to measure success should be agreed.
• Managing information
• All staff should use technology and appropriate software as an aid to management in the planning, implementation and monitoring of care and presenting and communicating information. Data should be reviewed and processed using accurate SNOMED CT codes to ensure easy and accurate information retrieval for monitoring and audit processes.
• Service delivery
• Staff will be given detailed information during the induction process regarding policy and procedure. The post holder must adhere to the information contained within the organisations policies and regional directives, ensuring protocols are always adhered to.
• Security
• The security of the organisation is the responsibility of all personnel. The post holder must ensure they always remain vigilant and report any suspicious activity immediately to their line manager.
• Under no circumstances are staff to share the codes for the door locks with anyone and are to ensure that restricted areas remain effectively secured. Likewise, password controls are to be maintained and are not to be shared.
• Professional conduct
• All staff are required to dress appropriately for their role.
• Leave
• All personnel are entitled to take leave. Line managers are to ensure all their staff are afforded the opportunity to take a minimum of 38 days leave each year and should be encouraged to take all their leave entitlement.
• Public holidays will be calculated on a pro-rated basis dependent on the number of hours worked.
• Primary key responsibilities
• The following are the core responsibilities of the Medical Secretary. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
• a.Typing letters, reports and associated documentation as required
• b.Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
• c.Managing all enquiries in an effective manner
• d.Maintaining an accurate referrals database
• e.Actioning all incoming email
• f.Processing calling letters as requested
• g.Scanning patient related documentation and attaching scanned documents to patients healthcare records
• h.Inputting data into the patients healthcare records as necessary
• i.Processing referrals using the electronic referral system (ERS)
• j.Processing requests for information i.e., SAR, insurance/solicitors letters and DVLA forms
• k.Answering incoming phone calls, transferring calls or dealing with the callers request appropriately
• l.Managing all administrative queries as necessary
• m.Carrying out system searches as requested
• n.Maintaining a clean, tidy, effective working area at all times
• o.Supporting all clinical staff with general administrative tasks as requested
• Secondary key responsibilities
• In addition to the primary responsibilities, the Medical Secretary may be requested to:
• a.Partake in audit as directed by the audit lead
• b.Produce meeting agendas and record the minutes of meetings
• c.Complete opening and closing procedures in accordance with the duty rota

Desirable

• Experience of working in a GP Practice
• Experience of administrative duties
• Clinical IT experience

Person Specification Experience Essential Job description and person specification Job titleAdministrator Line managerFiona Dawson Admin Manager Accountable toDianne Blacklock Practice Manager Hours per week24 Job summary To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include, but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS). Mission statement To provide our patients with high quality, safe, accessible care in a responsive, courteous manner Generic responsibilities All staff have a duty to conform to the following: Equality, Diversity and Inclusion (ED&I) A good attitude and positive action towards Equality Diversity & Inclusion (ED&I) creates an environment where all individuals can achieve their full potential. Creating such an environment is important for three reasons it improves operational effectiveness, it is morally the right thing to do and it is required by law. Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect. Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued, and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that they treat our patients and their colleagues with dignity and respect. Safety, Health, Environment and Fire (SHEF) This organisation is committed to supporting and promoting opportunities for staff to maintain their health, wellbeing and safety. The post holder is to manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients and monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines. All personnel have a duty to take reasonable care of health and safety at work for themselves, their team and others and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the: Health and Safety at Work Act 1974 Environmental Protection Act 1990 Environment Act 1995 Fire Precautions (workplace) Regulations 1999 Other statutory legislation which may be brought to the post holders attention Confidentiality The organisation is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality. It is essential that, if the legal requirements are to be met and the trust of our patients is to be retained, all staff must protect patient information and provide a confidential service. Quality and Continuous Improvement (CI) To preserve and improve the quality of this organisations outputs, all personnel are required to think not only of what they do but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the organisation to look for opportunities to improve quality and share good practice and to discuss, highlight and work with the team to create opportunities to improve patient care. At this organisation, we continually strive to improve work processes which deliver healthcare with improved results across all areas of our service provision. We promote a culture of continuous improvement where everyone counts, and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care. Staff should interpret national strategies and policies into local implementation strategies that are aligned to the values and culture of general practice. All staff are to contribute to investigations and root cause analyses whilst participating in serious incident investigations and multidisciplinary case reviews. Induction We will provide a full induction programme, and management will support you throughout the process. Learning and development The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake in, and complete mandatory training as directed. It is an expectation for this post holder to assess their own learning needs and undertake learning as appropriate The post holder will undertake mentorship for team members and disseminate learning and information gained to other team members to share good practice and inform others about current and future developments (e.g., courses and conferences). The post holder will provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning. Collaborative working All staff are to recognise the significance of collaborative working and understand their own role and scope and identify how this may develop over time. Staff are to prioritise their own workload and ensure effective time-management strategies are embedded within the culture of the team. Teamwork is essential in multidisciplinary environments, and the post holder is to work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working and work effectively with others to clearly define values, direction and policies impacting upon care delivery Effective communication is essential, and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner. All staff should delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence. Plans and outcomes by which to measure success should be agreed. Managing information All staff should use technology and appropriate software as an aid to management in the planning, implementation and monitoring of care and presenting and communicating information. Data should be reviewed and processed using accurate SNOMED CT codes to ensure easy and accurate information retrieval for monitoring and audit processes. Service delivery Staff will be given detailed information during the induction process regarding policy and procedure. The post holder must adhere to the information contained within the organisations policies and regional directives, ensuring protocols are always adhered to. Security The security of the organisation is the responsibility of all personnel. The post holder must ensure they always remain vigilant and report any suspicious activity immediately to their line manager. Under no circumstances are staff to share the codes for the door locks with anyone and are to ensure that restricted areas remain effectively secured. Likewise, password controls are to be maintained and are not to be shared. Professional conduct All staff are required to dress appropriately for their role. Leave All personnel are entitled to take leave. Line managers are to ensure all their staff are afforded the opportunity to take a minimum of 38 days leave each year and should be encouraged to take all their leave entitlement. Public holidays will be calculated on a pro-rated basis dependent on the number of hours worked. Primary key responsibilities The following are the core responsibilities of the Medical Secretary. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: a.Typing letters, reports and associated documentation as required b.Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently c.Managing all enquiries in an effective manner d.Maintaining an accurate referrals database e.Actioning all incoming email f.Processing calling letters as requested g.Scanning patient related documentation and attaching scanned documents to patients healthcare records h.Inputting data into the patients healthcare records as necessary i.Processing referrals using the electronic referral system (ERS) j.Processing requests for information i.e., SAR, insurance/solicitors letters and DVLA forms k.Answering incoming phone calls, transferring calls or dealing with the callers request appropriately l.Managing all administrative queries as necessary m.Carrying out system searches as requested n.Maintaining a clean, tidy, effective working area at all times o.Supporting all clinical staff with general administrative tasks as requested Secondary key responsibilities In addition to the primary responsibilities, the Medical Secretary may be requested to: a.Partake in audit as directed by the audit lead b.Produce meeting agendas and record the minutes of meetings c.Complete opening and closing procedures in accordance with the duty rota Desirable Experience of working in a GP Practice Experience of administrative duties Clinical IT experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Aspatria Medical Group

Address

West Street Health Centre

West Street

Aspatria

Cumbria

CA7 3HH

United Kingdom

Employer's website

https://www.aspatriamedicalgroup.co.uk/ (Opens in a new tab)

Employer details

Employer name

Aspatria Medical Group

Address

West Street Health Centre

West Street

Aspatria

Cumbria

CA7 3HH

United Kingdom

Employer's website

https://www.aspatriamedicalgroup.co.uk/ (Opens in a new tab)

Job summary

Are you a highly motivated operational or transformation professional looking for your next challenge?

We are seeking a dynamic and motivated UEC & SCC Manager to join the Cheshire and Merseyside Urgent and Emergency Care Team. This exciting role sits at the heart of the System Coordination Centre (SCC), supporting both day-to-day operational resilience and the delivery of major transformation programmes across a population of more than 2.7 million people

This is a fast-paced, high-profile role where no two days are the same. You will work closely with NHS providers, local authorities, ambulance services, primary care, community services and NHS England to support operational resilience, manage system pressures, and deliver major improvement programmes.

Main duties of the job

What you'll do

• Lead the day-to-day coordination of the Cheshire and Merseyside System Coordination Centre.
• Support system partners during periods of operational pressure and escalation.
• Drive improvement programmes focused on patient flow, care coordination, hospital discharge, admission avoidance and urgent care transformation.
• Monitor system performance, risks and operational pressures, turning insight into action.
• Produce high-quality reports, briefings, and analysis for senior leaders.
• Support delivery of key priorities including ambulance handovers, four-hour performance, length of stay reduction and corridor care improvement.

About us

NHS Cheshire and Merseyside serves a population of over 2.7 million people across nine localities, working with 16 NHS provider organisations, 51 Primary Care Networks, local authorities and voluntary sector partners. We are proud of Cheshire and Merseyside's record of collaborative working and there are countless examples of brilliant care, but there are also examples of variation in service which only serve to exacerbate health inequalities. Our vision is for everyone in Cheshire and Merseyside to have a great start in life and get the support they need to stay healthy and live longer. We will do this by working together, as equal partners, to support seamless, person-centred care and tackle health inequalities by improving the lives of the poorest fastest. Our values are rooted in the NHS Constitution, and we strive to create a compassionate, collaborative and innovative culture where staff can thrive and make a real difference to local communities.

Job summary

Join our Safeguarding and Vulnerable Patient Team and help us ensure that safeguarding is everyone's responsibility, with the person at the heart of every decision.

Main duties of the job

An exciting opportunity has arisen for a Band 6 Safeguarding Adult Practitioner to join the Safeguarding and Vulnerable Patient Team at The Princess Alexandra Hospital NHS Trust. The postholder will play a key role in supporting the delivery of the Trust's adult safeguarding agenda, providing visible, accessible and responsive specialist safeguarding advice and support to clinical teams across the organisation. The practitioner will work collaboratively with colleagues within the safeguarding team and with wider health, social care and multi-agency partners to support safe, person-centred safeguarding practice. The role includes providing advice and consultation on adult safeguarding concerns, Mental Capacity and Deprivation of Liberty Safeguards, and supporting clinical teams to recognise, assess, escalate and appropriately manage safeguarding concerns. Working within an integrated safeguarding service, the postholder will promote a Think Family approach, professional curiosity and compassionate persistence, while developing a broader understanding of safeguarding across the lifespan to support cross-cover within the team when required

About us

The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wave; a national programme thats changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector. This means were working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives. Were a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences. Join us and help shape the future of care in West Essex.

Job summary

Be at the heart of system coordination across Cheshire and Merseyside

Are you highly organised, proactive, and looking for a role where you can make a real difference to patient care across the NHS?

We are seeking an enthusiastic UEC & SCC Officer to join our Urgent and Emergency Care Team and System Coordination Centre (SCC). This is an exciting opportunity to support the operational coordination of health and care services across one of the largest Integrated Care Systems in the country.

Working within a fast-paced environment, you will help ensure that critical information is shared across the system, support operational decision-making, coordinate meetings and actions, and play an important role in helping partners respond to daily pressures and deliver service improvements.

Main duties of the job

What you'll do

• Support the day-to-day operation of the System Coordination Centre.
• Coordinate information, communications and operational actions across the health and care system.
• Manage reporting processes, action logs, escalation records and operational correspondence.
• Provide secretariat support, including meeting organisation, agenda preparation and minute taking.
• Support urgent and emergency care improvement programmes and projects.
• Work closely with NHS providers, local authorities, ambulance services, primary care and NHS England colleagues.

About us

NHS Cheshire and Merseyside serves a population of over 2.7 million people across nine localities, working with 16 NHS provider organisations, 51 Primary Care Networks, local authorities and voluntary sector partners. We are proud of Cheshire and Merseyside's record of collaborative working and there are countless examples of brilliant care, but there are also examples of variation in service which only serve to exacerbate health inequalities. Our vision is for everyone in Cheshire and Merseyside to have a great start in life and get the support they need to stay healthy and live longer. We will do this by working together, as equal partners, to support seamless, person-centred care and tackle health inequalities by improving the lives of the poorest fastest. Our values are rooted in the NHS Constitution, and we strive to create a compassionate, collaborative and innovative culture where staff can thrive and make a real difference to local communities.

Job summary

We are looking for an enthusiastic and compassionate Practice Nurse to join our friendly and supportive GP surgery team. This is an exciting opportunity for an experienced nurse who is passionate about delivering high-quality, patient-centred care and making a real difference to our local community.

The role will involve providing a range of general practice nursing services, including health checks, chronic disease management, immunisations, cervical screening and other clinical duties appropriate to your experience and training.

We are committed to supporting our staff and creating a positive, collaborative working environment where everyone feels valued. You will have the opportunity to work closely with GPs and the wider practice team, develop your skills and contribute to improving patient care.

We are looking for someone who is reliable, approachable and organised, with excellent communication skills and a genuine commitment to providing safe, effective and compassionate care.

If you are an enthusiastic Practice Nurse looking for a supportive practice where your contribution is valued, we would love to hear from you.

Main duties of the job

The role will involve providing a range of general practice nursing services, including health checks, chronic disease management, child and adult immunisations, travel vaccinations, cervical screening and other clinical duties appropriate to your experience and training.

About us

We currently have 4900 registered patients.

We are committed to developing our team and achieving a sustainable work-life balance. We are dedicated to training future generations of healthcare professionals with established links to the Merseyside Deanery and Liverpool University . We are a EMIS Web and Paper light Practice and part of West Knowsley Primary Care Network.

Our medical team is currently made up of 2 Partners, 1 Salaried GP, 1 Senior Clinical Pharmacist, 1 ANP, 1 GP Registrar and 1 prescribing Practice Nurse. We are supported by PCN Pharmacists, GPs, Mental Health Nurses, Physiotherapists, SPLW and Care-Coordinators. We hold monthly practice meetings, partners meetings, Vulnerable Adult, Safeguarding and GSF Meetings. We are passionate and proud to be a Training practice

Job summary

Are you a motivated and experienced registered health professional with a passion for personalised care and improving patient outcomes?

Cheshire and Merseyside Integrated Care Board (ICB) is seeking two dynamic and enthusiastic Band 6 Senior Individual Assessment and Commissioning (IAC) Personal Health Budget Nurses/Practitioners to join our growing team. We are recruiting for:

• One post covering Merseyside
• One post covering Cheshire

This is an exciting opportunity to play a key role in supporting individuals to have greater choice and control over how their healthcare needs are met through the effective delivery of Personal Health Budgets (PHBs).

Main duties of the job

Working within the Individual Assessment and Commissioning Team, you will collaborate with individuals, families, carers, healthcare professionals and partner organisations to develop innovative, person-centred care solutions. You will provide clinical leadership and expertise in the assessment, implementation and review of Personal Health Budgets, ensuring care plans are safe, effective and aligned to individual health and wellbeing outcomes. Supporting individuals and families to develop personalised care and support plans.

• Assessing clinical needs and reviewing care packages funded through Personal Health Budgets.
• Managing a caseload of PHB recipients.
• Working collaboratively with multidisciplinary teams, providers and local authority colleagues.
• Providing advice, training and support on Personal Health Budgets across the system.
• Contributing to service development and the expansion of personalised care initiatives.

About us

NHS Cheshire and Merseyside serves a population of over 2.7 million people across nine localities, working with 16 NHS provider organisations, 51 Primary Care Networks, local authorities and voluntary sector partners. We are proud of Cheshire and Merseyside's record of collaborative working and there are countless examples of brilliant care, but there are also examples of variation in service which only serve to exacerbate health inequalities. Our vision is for everyone in Cheshire and Merseyside to have a great start in life and get the support they need to stay healthy and live longer. We will do this by working together, as equal partners, to support seamless, person-centred care and tackle health inequalities by improving the lives of the poorest fastest. Our values are rooted in the NHS Constitution, and we strive to create a compassionate, collaborative and innovative culture where staff can thrive and make a real difference to local communities.