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Outpatient Co-ordinator Acton
London North West University Healthcare NHS Trust
Inner London, Greater London
GBP 33,262 - 36,027 per year
GP/General Practitioner
Job summary To provide day to day management for Endodontic and Periodontic services at Acton Health Centre, supporting the Assistant Service Manager and Servi…
1 month(s) ago
Outpatient Co-ordinator Acton
London North West University Healthcare NHS Trust
Inner London, Greater London
GBP 33,262 - 36,027 per year
GP/General Practitioner
Job summary To provide day to day management for Endodontic and Periodontic services at Acton Health Centre, supporting the Assistant Service Manager and Servi…
1 month(s) ago
Senior Clinical Fellow (ST3) in Respiratory Medicine
Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust
Inner London, Greater London
GBP 67,325 - 86,840 per year
Psychiatrist - General
Job summary Full-Time Senior Clinical Fellow in Respiratory Medicine With Participation in the General Internal Medicine (GIM) On-Call Rota Wrightington, Wigan…
1 month(s) ago
Senior Clinical Fellow (ST3) in Respiratory Medicine
Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust
Inner London, Greater London
GBP 67,325 - 86,840 per year
Psychiatrist - General
Job summary Full-Time Senior Clinical Fellow in Respiratory Medicine With Participation in the General Internal Medicine (GIM) On-Call Rota Wrightington, Wigan…
1 month(s) ago
Outpatient Co-ordinator Acton
London North West University Healthcare NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 337-NP-9941LC
Job summary
To provide day to day management for Endodontic and Periodontic services at Acton Health Centre, supporting the Assistant Service Manager and Service Manager in delivering the Trust's key performance targets. Responsible for closely validating the respective waiting lists to ensure that patient are seen within the national targets for 18 weeks RTT and cancer and that all clinics are fully utilized and closely managing the administration team and the respective waiting lists to ensure that patients are seen in a timely manner.
Provide an efficient and polite service to patients when booking outpatient appointments, and work collaboratively and co-operatively with others to meet the needs of the patients and their families. To support patients, General Practitioners, purchasers and consultants.
*For full details of the main responsibilities and requirements of this role, please refer to the attached Job Description and Person Specification.*
Main duties of the job
Manage and coordinate clinic bookings to ensure all available appointment slots are utilised effectively and clinic capacity is maximised.Maintain and actively manage patient waiting lists, monitoring demand and escalating capacity or performance concerns as appropriate.Ensure patients, including those on cancer pathways, are scheduled within national and local target timescales to support timely access to care.Liaise closely with relevant Multi-Disciplinary Teams (MDTs), clinicians, and support services to coordinate patient pathways, resolve scheduling issues, and ensure seamless delivery of care.Communicate professionally and effectively with patients, clinical teams, managers, and external stakeholders.Respond to patient queries in a timely and courteous manner, providing accurate information and directing enquiries to the appropriate service or individual when required.Produce and analyse monthly performance reports, including clinical capacity, referral activity, waiting list performance, and other key service metrics to support operational planning and decision-making.Monitor service performance against key targets and support the implementation of actions to improve patient access and operational efficiency.Support the delivery of service objectives through accurate data management, performance monitoring, and proactive administrative coordination.
About us
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark's Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
"We operate a joint recruitment hub across the North West London Acute Provider Collaborative Group. As part of this, your application and personal data may be shared with partner trusts within the group for recruitment and workforce purposes, in line with general data protection regulation (GDPR)."
Details
Date posted
14 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£33,262 to £36,027 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
337-NP-9941LC
Job locations
Acton Health Centre
35-61
Acton
W3 8QE
United Kingdom
Job description
Job responsibilities
To view the main responsibility, please see the attached the Job Description and Person Specification.
Job description
Job responsibilities
To view the main responsibility, please see the attached the Job Description and Person Specification.
Person Specification
Admin
Essential
- Coordinate and manage outpatient appointments in line with Trust policies and national waiting time standards
- Demonstrate excellent administrative skills with experience using patient administration systems and Microsoft Office applications.
- Possess strong communication and interpersonal skills, with the ability to liaise effectively with patients, clinicians, GPs, and multidisciplinary teams.
Desirable
- Previous experience with SOEL
- Previous experience with NHS Mail
- Previous dental practice experience
admin skills
Essential
- Ability to prioritise workload, work independently, and manage competing demands within a busy outpatient environment.
- Provide a professional and compassionate service when dealing with patient enquiries, concerns, and complex scheduling issues.
Desirable
- English and Maths GCSE
Person Specification
Admin
Essential
- Coordinate and manage outpatient appointments in line with Trust policies and national waiting time standards
- Demonstrate excellent administrative skills with experience using patient administration systems and Microsoft Office applications.
- Possess strong communication and interpersonal skills, with the ability to liaise effectively with patients, clinicians, GPs, and multidisciplinary teams.
Desirable
- Previous experience with SOEL
- Previous experience with NHS Mail
- Previous dental practice experience
admin skills
Essential
- Ability to prioritise workload, work independently, and manage competing demands within a busy outpatient environment.
- Provide a professional and compassionate service when dealing with patient enquiries, concerns, and complex scheduling issues.
Desirable
- English and Maths GCSE
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
London North West University Healthcare NHS Trust
Address
Acton Health Centre
35-61
Acton
W3 8QE
United Kingdom
Employer's website
Employer details
Employer name
London North West University Healthcare NHS Trust
Address
Acton Health Centre
35-61
Acton
W3 8QE
United Kingdom
Employer's website
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Senior Clinical Fellow (ST3) in Respiratory Medicine
Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 302-26-8134887-MHR-M-A
Job summary
Full-Time Senior Clinical Fellow in Respiratory Medicine With Participation in the General Internal Medicine (GIM) On-Call Rota
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust (WWL) is seeking to appoint an enthusiastic and motivated Senior Clinical Fellow in Respiratory Medicine to join our established Respiratory team on a full-time substantive basis.
A key feature of this post is participation in the Trust's General Internal Medicine (GIM) on-call rota, providing an excellent opportunity for clinicians wishing to maintain and develop their acute medicine skills alongside a rewarding Senior Clinical Fellow Respiratory role.
This is an exciting opportunity for a clinician who is passionate about Respiratory Medicine and acute care, and who is looking to establish themselves in a substantive role within a supportive teaching hospital environment. In addition to specialist respiratory practice, the successful candidate will have opportunities to become involved in teaching, training, quality improvement, service development and research.
Please be advised that we reserve the right to close this vacancy early if a high volume of applications is received.Main duties of the job
Based at the Royal Albert Edward Infirmary, the successful applicant will work within a dynamic and forward-thinking Respiratory Department, delivering high-quality care across inpatient and outpatient settings. The post offers the opportunity to work closely with an experienced team of Respiratory Consultants, Specialist Nurses, Allied Health Professionals and junior doctors, contributing to the continued development of Respiratory services across the Trust.
About us
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement, and living our values 'the WWL Way'.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.
Details
Date posted
14 September 2026
Pay scheme
Hospital medical and dental staff
Grade
Doctor - other
Salary
£67,325 a year PA increasing to £86,840.83 with GIM on-call participation.
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
302-26-8134887-MHR-M-A
Job locations
Royal Albert Edward Infirmary
Wigan Lane
Wigan
WN1 2NN
United Kingdom
Job description
Job responsibilities
- Review referrals to the service daily in liaison with Consultants.
- Assist in clinics as necessary, seeing both new and follow-up patients.
- Attendance at multidisciplinary team meetings.
- Ward rounds.
- Continuing professional development.
- Providing support during periods of absence of Consultants.
- Maintain good communication with all consultants and the multidisciplinary team.
- Work with FY1 and FY2 in the treatment of patients admitted, undertake and supervise medical procedures as requested.
- Ensure good communication with GPs and other agencies such as Palliative Care services.
- Participation in teaching and training activities for medical and other clinical staff.
- Teaching of junior medical staff, medical students and nurses will be expected.
- The Trust encourages proposals for research projects.
Any other duties appropriate to the grade. The range of duties and responsibilities outlined above are indicative only and are intended to give a broad flavour of the range and type of duties that will be allocated. They are subject to modification in the light of changing service demands and the development requirements of the post holder.
Job description
Job responsibilities
- Review referrals to the service daily in liaison with Consultants.
- Assist in clinics as necessary, seeing both new and follow-up patients.
- Attendance at multidisciplinary team meetings.
- Ward rounds.
- Continuing professional development.
- Providing support during periods of absence of Consultants.
- Maintain good communication with all consultants and the multidisciplinary team.
- Work with FY1 and FY2 in the treatment of patients admitted, undertake and supervise medical procedures as requested.
- Ensure good communication with GPs and other agencies such as Palliative Care services.
- Participation in teaching and training activities for medical and other clinical staff.
- Teaching of junior medical staff, medical students and nurses will be expected.
- The Trust encourages proposals for research projects.
Any other duties appropriate to the grade. The range of duties and responsibilities outlined above are indicative only and are intended to give a broad flavour of the range and type of duties that will be allocated. They are subject to modification in the light of changing service demands and the development requirements of the post holder.
Person Specification
Qualifications
Essential
- MB ChB or equivalent.
- Full registration with GMC
- ALS or equivalent
- MRCP or equivalent
Desirable
- Higher Medical Qualification.
- Prizes or honours in MBBS or equivalent.
- Evidence of further study.
- MD or Phd
Experience
Essential
- Experience at registrar level (or equivalent) in General and / Respiratory Medicine.
- Able to carry out ALS and defibrillation to a standard that accords with UK Resus Council guidelines.
Desirable
- Able to do bronchoscopy independently or with limited supervision.
- Publications or evidence of completed research or audit activity.
Job Specific Skills
Essential
- Effective communication skills both verbally and in writing.
- Ability to work as an effective member of a team.
- Evidence of personal initiative and organisational abilities.
- Ability to keep good clinical records.
Knowledge
Essential
- Commitment to CPD.
Additional
Essential
- Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
Person Specification
Qualifications
Essential
- MB ChB or equivalent.
- Full registration with GMC
- ALS or equivalent
- MRCP or equivalent
Desirable
- Higher Medical Qualification.
- Prizes or honours in MBBS or equivalent.
- Evidence of further study.
- MD or Phd
Experience
Essential
- Experience at registrar level (or equivalent) in General and / Respiratory Medicine.
- Able to carry out ALS and defibrillation to a standard that accords with UK Resus Council guidelines.
Desirable
- Able to do bronchoscopy independently or with limited supervision.
- Publications or evidence of completed research or audit activity.
Job Specific Skills
Essential
- Effective communication skills both verbally and in writing.
- Ability to work as an effective member of a team.
- Evidence of personal initiative and organisational abilities.
- Ability to keep good clinical records.
Knowledge
Essential
- Commitment to CPD.
Additional
Essential
- Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust
Address
Royal Albert Edward Infirmary
Wigan Lane
Wigan
WN1 2NN
United Kingdom
Employer's website
http://www.wwl.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust
Address
Royal Albert Edward Infirmary
Wigan Lane
Wigan
WN1 2NN
United Kingdom
Employer's website
http://www.wwl.nhs.uk/ (Opens in a new tab)
Apply Now
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Your application has been submitted.
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