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Healthcare Care Support Worker - Day of Surgery
University Hospitals Dorset NHS Foundation Trust
North East England
Support Staff
Job summary Are you looking for a career as a Healthcare Care Support Worker?
11 day(s) ago
Healthcare Care Support Worker - Day of Surgery
University Hospitals Dorset NHS Foundation Trust
North East England
Support Staff
Job summary Are you looking for a career as a Healthcare Care Support Worker?
11 day(s) ago
Care Assistant
Agincare
North East England
Support Staff
Job summary Package Description: Could you be the reason someone smiles?
12 day(s) ago
Care Assistant
Agincare
North East England
Support Staff
Job summary Package Description: Could you be the reason someone smiles?
12 day(s) ago
Urgent Primary Care Doctor (GP) - Bank
Integrated Care 24 Ltd
North East England
GBP 0 - 58 per year
Registered Nurse/RN
Job summary Urgent Primary Care Doctor Bank (Home Visiting) Bring urgent primary care to the patients who need it most - in their own homes.
12 day(s) ago
Urgent Primary Care Doctor (GP) - Bank
Integrated Care 24 Ltd
North East England
GBP 0 - 58 per year
Registered Nurse/RN
Job summary Urgent Primary Care Doctor Bank (Home Visiting) Bring urgent primary care to the patients who need it most - in their own homes.
12 day(s) ago
Care Coordinator
Integrated Care 24 Ltd
North East England
GBP 0 - 14 per year
Admin and Clerical
Job summary The Role We are looking for Care Co-Ordinators within our Integrated Urgent Care Division, supporting our NHS 111, Clinical Assessment Service (C...
12 day(s) ago
Care Coordinator
Integrated Care 24 Ltd
North East England
GBP 0 - 14 per year
Admin and Clerical
Job summary The Role We are looking for Care Co-Ordinators within our Integrated Urgent Care Division, supporting our NHS 111, Clinical Assessment Service (C...
12 day(s) ago
Care Coordinator
Integrated Care 24 Ltd
North East England
GBP 0 - 14 per year
Admin and Clerical
Job summary The Role Great patient care starts with great coordination.
12 day(s) ago
Care Coordinator
Integrated Care 24 Ltd
North East England
GBP 0 - 14 per year
Admin and Clerical
Job summary The Role Great patient care starts with great coordination.
12 day(s) ago
Care Coordinator
Integrated Care 24 Ltd
North East England
GBP 0 - 14 per year
Admin and Clerical
Job summary Package Description: Care Coordinator (Bank) The Role Great patient care starts with great coordination.
12 day(s) ago
Care Coordinator
Integrated Care 24 Ltd
North East England
GBP 0 - 14 per year
Admin and Clerical
Job summary Package Description: Care Coordinator (Bank) The Role Great patient care starts with great coordination.
12 day(s) ago
Care Assistant
Avery Healthcare Group Ltd.
North East England
GBP 0 - 12 per year
Support Staff
Job summary Package Description: Shift Details: 7 am to 2:30 pm / 2.
12 day(s) ago
Care Assistant
Avery Healthcare Group Ltd.
North East England
GBP 0 - 12 per year
Support Staff
Job summary Package Description: Shift Details: 7 am to 2:30 pm / 2.
12 day(s) ago
Care Assistant - Bank
Avery Healthcare Group Ltd.
North East England
GBP 0 - 13 per year
Support Staff
Job summary At Avery Healthcare, we are all about supporting the people who care for our residents.
12 day(s) ago
Care Assistant - Bank
Avery Healthcare Group Ltd.
North East England
GBP 0 - 13 per year
Support Staff
Job summary At Avery Healthcare, we are all about supporting the people who care for our residents.
12 day(s) ago
Senior Care Assistant
Avery Healthcare Group Ltd.
North East England
GBP 0 - 13 per year
Exercise Therapist
Job summary At Avery Healthcare, we are all about supporting the people who care for our residents.
12 day(s) ago
Senior Care Assistant
Avery Healthcare Group Ltd.
North East England
GBP 0 - 13 per year
Exercise Therapist
Job summary At Avery Healthcare, we are all about supporting the people who care for our residents.
12 day(s) ago
Senior Care Assistant
Avery Healthcare Group Ltd.
North East England
GBP 0 - 14 per year
Exercise Therapist
Job summary Package Description:Shift Details: 7:00 am -14:30 pm, 14:00 pm -21:30 pm 7:00 am- 21:30 pmAt Avery Healthcare, we are all about supporting the pe...
12 day(s) ago
Senior Care Assistant
Avery Healthcare Group Ltd.
North East England
GBP 0 - 14 per year
Exercise Therapist
Job summary Package Description:Shift Details: 7:00 am -14:30 pm, 14:00 pm -21:30 pm 7:00 am- 21:30 pmAt Avery Healthcare, we are all about supporting the pe...
12 day(s) ago
Senior Care Assistant
Akari Care Limited
North East England
GBP 14 - 15 per year
Exercise Therapist
Job summary Are you already an experienced Senior Care Assistant or a Care Assistant looking to take the next step within your career?
12 day(s) ago
Senior Care Assistant
Akari Care Limited
North East England
GBP 14 - 15 per year
Exercise Therapist
Job summary Are you already an experienced Senior Care Assistant or a Care Assistant looking to take the next step within your career?
12 day(s) ago
Receptionist/Care Navigator
Old Swan Health Centre Group Practice
North East England
Admin and Clerical
Job summary Old Swan Health Centre Group Practice is looking to recruit a part-time, 20 hours per week Care Navigator/Receptionist to join our busy but frien...
12 day(s) ago
Receptionist/Care Navigator
Old Swan Health Centre Group Practice
North East England
Admin and Clerical
Job summary Old Swan Health Centre Group Practice is looking to recruit a part-time, 20 hours per week Care Navigator/Receptionist to join our busy but frien...
12 day(s) ago
Receptionist / Care navigator
Dingle Park Practice
North East England
GBP 13 - 14 per year
Admin and Clerical
Job summary We are looking for a friendly, professional and motivated Receptionist to join our busy GP Practice team.
12 day(s) ago
Receptionist / Care navigator
Dingle Park Practice
North East England
GBP 13 - 14 per year
Admin and Clerical
Job summary We are looking for a friendly, professional and motivated Receptionist to join our busy GP Practice team.
12 day(s) ago
Patient Care Co-ordinator
Albany Surgery
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary Are you welcoming, professional, and confident communicating with people from all backgrounds and across different services?
13 day(s) ago
Patient Care Co-ordinator
Albany Surgery
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary Are you welcoming, professional, and confident communicating with people from all backgrounds and across different services?
13 day(s) ago
Complex Care Team Administrator
Harbourside Family Practice
North East England
GBP 14 - 16 per year
Admin and Clerical
Job summary We have an exciting new role as a part-time administrator supporting our established and welcoming Complex Care Team.
13 day(s) ago
Complex Care Team Administrator
Harbourside Family Practice
North East England
GBP 14 - 16 per year
Admin and Clerical
Job summary We have an exciting new role as a part-time administrator supporting our established and welcoming Complex Care Team.
13 day(s) ago
Care Coordinator (PCN)
North Liverpool Primary Care Network
North East England
Health Service Manager/Administrator
Job summary At North Liverpool Primary Care Network, we pride ourselves on being a forward-thinking organisation that embraces innovation, collaboration and...
13 day(s) ago
Care Coordinator (PCN)
North Liverpool Primary Care Network
North East England
Health Service Manager/Administrator
Job summary At North Liverpool Primary Care Network, we pride ourselves on being a forward-thinking organisation that embraces innovation, collaboration and...
13 day(s) ago
Head of Nursing - Urgent and Emergency Care
Northampton General Hospital
Ireland
GBP 94,356 - 108,814 per year
Registered Nurse/RN
Job summary An exciting opportunity has arisen for an exceptional senior nurse leader to join University Hospitals of Northamptonshire as Head of Nursing for...
13 day(s) ago
Head of Nursing - Urgent and Emergency Care
Northampton General Hospital
Ireland
GBP 94,356 - 108,814 per year
Registered Nurse/RN
Job summary An exciting opportunity has arisen for an exceptional senior nurse leader to join University Hospitals of Northamptonshire as Head of Nursing for...
13 day(s) ago
Senior Care Assistant
HC-One
North East England
GBP 14 per year
Exercise Therapist
Job summary As a Senior Care Assistant at HC One, Kindness will be at the core of everything you do.
13 day(s) ago
Senior Care Assistant
HC-One
North East England
GBP 14 per year
Exercise Therapist
Job summary As a Senior Care Assistant at HC One, Kindness will be at the core of everything you do.
13 day(s) ago
Colorectal Cancer Care Coordinator
County Durham & Darlington NHS Foundation Trust
North East England
GBP 28,392 - 31,157 per year
Medical Specialist
Job summary We have an exciting opportunity to recruit 2 band 4 Cancer Care Coordinators to work alongside our Colorectal cancer specialist nursing teams pro...
13 day(s) ago
Colorectal Cancer Care Coordinator
County Durham & Darlington NHS Foundation Trust
North East England
GBP 28,392 - 31,157 per year
Medical Specialist
Job summary We have an exciting opportunity to recruit 2 band 4 Cancer Care Coordinators to work alongside our Colorectal cancer specialist nursing teams pro...
13 day(s) ago
Care Assistant
Avery Healthcare Group Ltd.
North East England
GBP 0 - 13 per year
Support Staff
Job summary Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents.
13 day(s) ago
Care Assistant
Avery Healthcare Group Ltd.
North East England
GBP 0 - 13 per year
Support Staff
Job summary Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents.
13 day(s) ago
Senior Care Assistant - Nights
Avery Healthcare Group Ltd.
North East England
GBP 0 - 14 per year
Exercise Therapist
Job summary At Avery Healthcare, we are all about supporting the people who care for our residents.
13 day(s) ago
Senior Care Assistant - Nights
Avery Healthcare Group Ltd.
North East England
GBP 0 - 14 per year
Exercise Therapist
Job summary At Avery Healthcare, we are all about supporting the people who care for our residents.
13 day(s) ago
Senior Care Assistant - Nights
Avery Healthcare Group Ltd.
North East England
GBP 0 - 13 per year
Exercise Therapist
Job summary At Avery Healthcare, we are all about supporting the people who care for our residents.
13 day(s) ago
Senior Care Assistant - Nights
Avery Healthcare Group Ltd.
North East England
GBP 0 - 13 per year
Exercise Therapist
Job summary At Avery Healthcare, we are all about supporting the people who care for our residents.
13 day(s) ago
Urgent Primary Care Doctor (GP) - Bank
Integrated Care 24 Ltd
North East England
GBP 0 - 58 per year
Registered Nurse/RN
Job summary Urgent Primary Care Doctor Bank (Urgent Treatment Centres) Be the clinician patients need when their care can't wait.
13 day(s) ago
Urgent Primary Care Doctor (GP) - Bank
Integrated Care 24 Ltd
North East England
GBP 0 - 58 per year
Registered Nurse/RN
Job summary Urgent Primary Care Doctor Bank (Urgent Treatment Centres) Be the clinician patients need when their care can't wait.
13 day(s) ago
Urgent Primary Care Doctor (GP) - Bank
Integrated Care 24 Ltd
North East England
GBP 0 - 58 per year
Registered Nurse/RN
Job summary Urgent Primary Care Doctor Bank (Home Visiting) Bring urgent primary care to the patients who need it most - in their own homes.
13 day(s) ago
Urgent Primary Care Doctor (GP) - Bank
Integrated Care 24 Ltd
North East England
GBP 0 - 58 per year
Registered Nurse/RN
Job summary Urgent Primary Care Doctor Bank (Home Visiting) Bring urgent primary care to the patients who need it most - in their own homes.
13 day(s) ago
Senior Complex Care Officer Adult Care 18521/3522
Lincolnshire County Council
North East England
GBP 44,253 - 48,738 per year
Health Worker
Job summary We have an opportunity for you to join us as a Senior Complex Care Officer.
13 day(s) ago
Senior Complex Care Officer Adult Care 18521/3522
Lincolnshire County Council
North East England
GBP 44,253 - 48,738 per year
Health Worker
Job summary We have an opportunity for you to join us as a Senior Complex Care Officer.
13 day(s) ago
Healthcare Care Support Worker - Day of Surgery
University Hospitals Dorset NHS Foundation Trust View all jobs
Posted 11 day(s) ago
Reference: 2362427
Job summary
Are you looking for a career as a Healthcare Care Support Worker?
If so we want you to join our committed, dynamic team working on Day of Surgery at the Poole Hospital.
We are an admission and day surgery unit for a wide range of surgical specialities. This will give the successful applicant the chance to learn & develop their skills in a wide range of areas and would provide diversity in their day to day working life.
The successful candidate will be responsible for admitting and preparing patients for theatre ensuring that local policy is adhered to, and caring for patients post-operatively
You would be working as part of a multi-disciplinary team under the supervision of a registered nurse within a patient facing ward. Previous experience of working in a care environment is welcomed but is not essential as comprehensive training & support are provided for all successful candidates.
Applications are invited from individuals with excellent interpersonal skills & a commitment to the provision of high quality & dignified care.
Based at: Poole
Interview Date: 6th October
Main duties of the job
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert
About us
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.
This service is planned to remain at Poole site in Spring 2027.
If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.
UHD has active networks including Women's, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.
AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
Depending on experience pa/pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
153-SU06805
Job locations
Poole
Longfleet Road
Bournemouth
BH15 2JB
United Kingdom
Job description
Job responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert
Job description
Job responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert
Person Specification
Experience
Essential
- Experience of working with customers and a range of different people
Desirable
- Previous experience of working within a care environment/NHS
- Experience of working as part of a multidisciplinary team
- Experience of working with the public
- Basic food handling
Knowledge
Essential
- An understanding around basic patient care
- Understanding of the importance of the promotion of health and well-being
Desirable
- Knowledge of care and related procedures, clinical observations, relevant legislation;
- Experience in admitting patients
Qualifications
Essential
- Good standard of general education including literacy and numeracy
Desirable
- GCSE (or equivalent) English and numeracy
- Completion of a competency-based workbook/Care Certificate
- Equivalent relevant experience to vocational level 3
Personal Attributes
Essential
- Ability to work both independently and as part of a team
- Positive and flexible approach
- Understands limits of own responsibility
- Willingness to learn new skills
Technical Skills and Competencies
Essential
- Ability to communicate clearly and effectively
- Ability to follow clear instructions and feed back to senior staff
- Ability to work as part of a team, as well as on own initiative
- IT literate
Desirable
- Understanding of basic physiology, e.g. normal vital signs, fluid balance, nutritional requirements etc.
- Venepuncture and cannulation
- ECG
- Bladder scanning
Person Specification
Experience
Essential
- Experience of working with customers and a range of different people
Desirable
- Previous experience of working within a care environment/NHS
- Experience of working as part of a multidisciplinary team
- Experience of working with the public
- Basic food handling
Knowledge
Essential
- An understanding around basic patient care
- Understanding of the importance of the promotion of health and well-being
Desirable
- Knowledge of care and related procedures, clinical observations, relevant legislation;
- Experience in admitting patients
Qualifications
Essential
- Good standard of general education including literacy and numeracy
Desirable
- GCSE (or equivalent) English and numeracy
- Completion of a competency-based workbook/Care Certificate
- Equivalent relevant experience to vocational level 3
Personal Attributes
Essential
- Ability to work both independently and as part of a team
- Positive and flexible approach
- Understands limits of own responsibility
- Willingness to learn new skills
Technical Skills and Competencies
Essential
- Ability to communicate clearly and effectively
- Ability to follow clear instructions and feed back to senior staff
- Ability to work as part of a team, as well as on own initiative
- IT literate
Desirable
- Understanding of basic physiology, e.g. normal vital signs, fluid balance, nutritional requirements etc.
- Venepuncture and cannulation
- ECG
- Bladder scanning
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
University Hospitals Dorset NHS Foundation Trust
Address
Poole
Longfleet Road
Bournemouth
BH15 2JB
United Kingdom
Employer's website
Employer details
Employer name
University Hospitals Dorset NHS Foundation Trust
Address
Poole
Longfleet Road
Bournemouth
BH15 2JB
United Kingdom
Employer's website
Apply Now
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Posted 12 day(s) ago
Reference: 2358771
Job summary
Package Description: Could you be the reason someone smiles? Join us as a Home Care Assistant in Woking, and make a real difference while building a rewarding career in care. Theres something truly special about helping others live with dignity and joy, especially in their own home. Whether its sharing a cup of tea and a good chat, helping with daily routines and personal care, or being that friendly face that brightens a clients morning, youre giving more than care youre giving connection. *Please note: This post is restricted to female applicants only as a Genuine Occupational Requirement (GOR) under Schedule 9, Part 1 of the Equality Act 2010. This is because the role involves providing personal care to women, where it is necessary to preserve their dignity and privacy.* And the best part? You get just as much back. The gratitude, the stories, the smiles that stay with you. What we offer Outstanding career development with fully funded professional training and qualifications (up to QCF level 5). Flexible contracts to work around you Refer a friend scheme - earn up to £1000* Up to £13.75 an hour and mileage paid - 32p per mile Blue Light care discount package Company pension scheme On demand pay The Role of a Home Carer: Suppor
Main duties of the job
Join us as a Home Care Assistant in Woking and make a real difference in people's lives while building a rewarding career. As a Home Care Assistant, you will help others live with dignity and joy in their own homes by offering companionship, assisting with daily routines and personal care, and providing support with shopping and meal preparations. We offer outstanding career development opportunities with fully funded professional training and qualifications up to QCF level 5. Flexible contracts are available, along with a refer-a-friend scheme and mileage compensation. While experience isnt necessary, a kind heart, a caring approach, and the right attitude are essential for this role. If you are passionate about helping others, join us and be part of a supportive team that values genuine connections as much as the care we provide.
About us
Agincare is a leading care provider in the UK, proudly celebrating 40 years of service. As a rapidly growing, family-owned organisation with near 6000 team members, Agincare offers a diverse range of services including care and nursing homes, home care, extra care, supported living, and live-in care across over 170 locations in England. Committed to equal opportunity, Agincare supports care leavers and the Armed Forces community with guaranteed interviews. All services are regulated by the CQC, ensuring high standards of quality and care. Agincare encourages applications from individuals of all backgrounds and experiences, although visa sponsorship is currently unavailable. Explore a variety of opportunities with us and embark on a fulfilling career in caring for communities.
Details
Date posted
23 September 2026
Pay scheme
Other
Salary
Depending on experience Salary expectations will be discussed at interview stage.
Contract
Permanent
Working pattern
Part-time
Reference number
1554037882
Job locations
Agincare UK
Woking
GU21 5BS
United Kingdom
Job description
Job responsibilities
Package Description:Could you be the reason someone smiles?
Join us as a Home Care Assistant in Woking, and make a real difference while building a rewarding career in care.
Theres something truly special about helping others live with dignity and joy, especially in their own home. Whether its sharing a cup of tea and a good chat, helping with daily routines and personal care, or being that friendly face that brightens a clients morning, youre giving more than care youre giving connection.
*Please note: This post is restricted to female applicants only as a Genuine Occupational Requirement (GOR) under Schedule 9, Part 1 of the Equality Act 2010. This is because the role involves providing personal care to women, where it is necessary to preserve their dignity and privacy.*
And the best part? You get just as much back. The gratitude, the stories, the smiles that stay with you.What we offer
- Outstanding career development with fully funded professional training and qualifications (up to QCF level 5).
- Flexible contracts to work around you
- Refer a friend scheme - earn up to £1000*
- Up to £13.75 an hour and mileage paid - 32p per mile
- Blue Light care discount package
- Company pension scheme
- On demand pay
The Role of a Home Carer:
- Supporting people with their daily routines, including household tasks and personal care
- Helping with shopping, preparing nutritious meals, and making a comforting cup of tea
- Providing companionship, a listening ear, and friendly conversation
- Helping with medication
About you:
Above all, were looking for someone kind, compassionate, and genuinely passionate about helping others. You dont need previous care experience or qualifications; if you have the right attitude and a caring nature, we can teach you the rest.
Youll bring:
- A warm, caring, and compassionate approach to supporting others
- Strong people skills and the ability to build meaningful relationships
- A supportive, professional, and team-focused mindset
- A minimum of 12 months remaining on your right to work in the UK (please note we are currently unable to offer sponsorship)
- A full UK driving licence and access to your own car
- Flexibility to work alternating weekends
If youve got a kind heart, a listening ear, and a desire to make a clients world a little brighterwhile learning new, valuable skills and continuing your developmentwed love you to join our team.
About us
Agincare is proudly celebrating 40 years of caring for communities. As a rapidly growing, family-owned care provider with close to 6000 team members, and expanding every day, we continue to strengthen our services through recent care home developments and the launch of our new not-for-profit Childrens Services. Today, Agincare is one of the UKs largest care providers, delivering care and nursing homes, home care, extra care, supported living, and live-in care across more than 170 locationsacross England.
As a signatory of the Care Leaver Covenant, we are committed tosupporting care leavers by guaranteeing either an interview or an informal career conversation. We are proud to support the Armed Forces community through our alliance,offering guaranteed interviewsto service leavers and members of the military community.
All of our services are regulated by the CQCand Agincare is proud to be anequal opportunities employerand encourage applications from individuals of all backgrounds and experiences.At present, we are unable to offer visa sponsorship.
As care is always in high demand, we have a wide range of exciting opportunities available. If this particular role isnt the right fit for you, we encourage you to explore our other vacancies,www.agincare.com/careers
Job description Job responsibilities Package Description:Could you be the reason someone smiles?Join us as a Home Care Assistant in Woking, and make a real difference while building a rewarding career in care.Theres something truly special about helping others live with dignity and joy, especially in their own home. Whether its sharing a cup of tea and a good chat, helping with daily routines and personal care, or being that friendly face that brightens a clients morning, youre giving more than care youre giving connection.*Please note: This post is restricted to female applicants only as a Genuine Occupational Requirement (GOR) under Schedule 9, Part 1 of the Equality Act 2010. This is because the role involves providing personal care to women, where it is necessary to preserve their dignity and privacy.*And the best part? You get just as much back. The gratitude, the stories, the smiles that stay with you.What we offer Outstanding career development with fully funded professional training and qualifications (up to QCF level 5). Flexible contracts to work around you Refer a friend scheme - earn up to £1000* Up to £13.75 an hour and mileage paid - 32p per mile Blue Light care discount package Company pension scheme On demand payThe Role of a Home Carer: Supporting people with their daily routines, including household tasks and personal care Helping with shopping, preparing nutritious meals, and making a comforting cup of tea Providing companionship, a listening ear, and friendly conversation Helping with medicationAbout you:Above all, were looking for someone kind, compassionate, and genuinely passionate about helping others. You dont need previous care experience or qualifications; if you have the right attitude and a caring nature, we can teach you the rest.Youll bring: A warm, caring, and compassionate approach to supporting others Strong people skills and the ability to build meaningful relationships A supportive, professional, and team-focused mindset A minimum of 12 months remaining on your right to work in the UK (please note we are currently unable to offer sponsorship) A full UK driving licence and access to your own car Flexibility to work alternating weekendsIf youve got a kind heart, a listening ear, and a desire to make a clients world a little brighterwhile learning new, valuable skills and continuing your developmentwed love you to join our team.About usAgincare is proudly celebrating 40 years of caring for communities. As a rapidly growing, family-owned care provider with close to 6000 team members, and expanding every day, we continue to strengthen our services through recent care home developments and the launch of our new not-for-profit Childrens Services. Today, Agincare is one of the UKs largest care providers, delivering care and nursing homes, home care, extra care, supported living, and live-in care across more than 170 locationsacross England.As a signatory of the Care Leaver Covenant, we are committed tosupporting care leavers by guaranteeing either an interview or an informal career conversation. We are proud to support the Armed Forces community through our alliance,offering guaranteed interviewsto service leavers and members of the military community.All of our services are regulated by the CQCand Agincare is proud to be anequal opportunities employerand encourage applications from individuals of all backgrounds and experiences.At present, we are unable to offer visa sponsorship.As care is always in high demand, we have a wide range of exciting opportunities available. If this particular role isnt the right fit for you, we encourage you to explore our other vacancies,www.agincare.com/careers
Person Specification
Qualifications
Essential
- A minimum of 12 months remaining on your right to work in the UK. A full UK driving licence and access to your own car. Flexibility to work alternating weekends.
Person Specification Qualifications Essential A minimum of 12 months remaining on your right to work in the UK. A full UK driving licence and access to your own car. Flexibility to work alternating weekends.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Agincare
Address
Agincare UK
Woking
GU21 5BS
United Kingdom
Employer's website
https://www.agincare.com/ (Opens in a new tab)
Employer details
Employer name
Agincare
Address
Agincare UK
Woking
GU21 5BS
United Kingdom
Employer's website
https://www.agincare.com/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 12 day(s) ago
Reference: 2358770
Job summary
Urgent Primary Care Doctor Bank (Home Visiting) Bring urgent primary care to the patients who need it most - in their own homes. Urgent care is General Practice at its most immediate. Patients don't always know what they need when they reach us. They may have been referred through NHS 111 and, following clinical assessment, need to be seen in their own home. What they need is an experienced doctor who can listen, assess, make confident clinical decisions and get them to the right care. At IC24, we're looking for Urgent Primary Care Doctors to work within our Home Visiting Service across Sussex, providing urgent face-to-face care to patients in their own homes. You will have access to IC24s fleet of vehicles and any equipment required to carry out this role, we only need you to bring your clinical expertise. You'll work alongside our drivers, dispatch teams and wider urgent care colleagues, providing safe, timely and effective care while helping patients access the most appropriate treatment for their needs. If you enjoy the variety of General Practice, the autonomy of home visiting and the clinical challenge of assessing and treating patients in their own environment, this could be the role for you.
Main duties of the job
Primary Care Doctors are needed to provide face-to-face urgent care in patients' homes. IC24 offers a home visiting service across Sussex with access to their fleet and equipment. The role involves assessing, diagnosing, and treating patients with urgent needs, often without meeting them previously or with limited background information. Strong clinical decision-making, communication skills, and risk management are essential. The job requires confidence, the ability to work independently, and to adapt quickly to changing demands while ensuring patient safety. Home visits will cover a wide range of medical conditions and patient demographics.
About us
Integrated Care 24 (IC24) is a leading not-for-profit Social Enterprise devoted to offering innovative and patient-focused primary and urgent care services. IC24 is committed to improving accessibility to health and social care and easing the pressure on secondary care services by delivering services such as GP Out of Hours, NHS 111, Primary Care, and Integrated Urgent Care services. IC24 serves over six million patients and strives for patient-centered care delivered by its committed team members. IC24 values equal opportunities and is dedicated to creating an inclusive environment for all employees, encouraging applications from underrepresented groups.
Details
Date posted
23 September 2026
Pay scheme
Other
Salary
£58.69 an hour
Contract
Bank
Working pattern
Flexible working
Reference number
1554042176
Job locations
IC24
Brighton
BN2 6AH
United Kingdom
Job description
Job responsibilities
Package Description:
Urgent Primary Care Doctor Bank (Home Visiting)
Bring urgent primary care to the patients who need it most - in their own homes.
Urgent care is General Practice at its most immediate.
Patients don't always know what they need when they reach us. They may have been referred through NHS 111 and, following clinical assessment, need to be seen in their own home.
What they need is an experienced doctor who can listen, assess, make confident clinical decisions and get them to the right care.
At IC24, we're looking for Urgent Primary Care Doctors to work within our Home Visiting Service across Sussex, providing urgent face-to-face care to patients in their own homes. You will have access to IC24s fleet of vehicles and any equipment required to carry out this role, we only need you to bring your clinical expertise.
You'll work alongside our drivers, dispatch teams and wider urgent care colleagues, providing safe, timely and effective care while helping patients access the most appropriate treatment for their needs.
If you enjoy the variety of General Practice, the autonomy of home visiting and the clinical challenge of assessing and treating patients in their own environment, this could be the role for you.
What you'll focus on
Assessing and treating patients who need urgent care
You'll provide face-to-face assessment, diagnosis and treatment for patients who have been clinically triaged as requiring a home visit.
Patients may be housebound, approaching the end of their life or have an urgent clinical need that means being assessed in their own home is the most appropriate option.
You'll assess what's happening, decide what needs to happen next and ensure patients receive appropriate treatment, referral and safety-netting.
Making confident clinical decisions
Home visiting requires sound clinical judgement.
You'll often be working with patients you haven't met before, sometimes with limited background information and sometimes when they're anxious, unwell or experiencing difficult circumstances.
You'll need to be able to assess risk, manage uncertainty and make safe decisions independently, recognising when a patient can be treated and supported at home and when they need escalation or an alternative care setting.
Delivering care in patients' homes
This role takes urgent primary care beyond the traditional consulting room.
You'll travel to patients across Sussex, with visits allocated through our IC24 dispatch systems.
You'll assess, diagnose, treat and prescribe appropriately, managing a broad range of urgent primary care presentations and providing compassionate care to patients, relatives and carers.
This can include supporting patients who are frail, housebound or receiving palliative and end-of-life care.
Working as one multidisciplinary team
Good urgent care depends on people working well together.
You'll work closely with IC24 drivers and dispatch teams, as well as colleagues across NHS 111, community nursing, pharmacy, paramedic services and primary care.
You'll communicate clearly, share clinical information and work collaboratively to make sure patients receive joined-up care.
Providing the right care in the right place
Not every patient who needs urgent care needs to be in an Emergency Department.
Where clinically appropriate, you'll help patients remain safely in their own homes by putting the right treatment, advice, referrals and safety-netting in place.
You'll liaise with community and primary care services to support continuity of care and recognise when a patient needs escalation to another service or hospital.
Whether you're treating a patient at home, referring them to another service or escalating their care, the patient and their safety will be at the centre of your decision-making.
Maintaining excellent clinical standards
You'll work within IC24's clinical governance framework and prescribing formulary, maintaining accurate and timely clinical records and working in accordance with GMC guidance and relevant national and local clinical standards.
You'll maintain your CPD and essential learning and have opportunities to contribute to audit, learning events, education and quality improvement.
This is urgent care and variety comes with it
No two sessions will necessarily look the same.
You'll see patients across ages and backgrounds, presenting with everything from relatively straightforward acute illness to complex physical, mental health or social circumstances.
Some sessions will be busy. Priorities can change quickly. You'll sometimes need to make important clinical decisions with limited information, working independently in a patient's home while remaining connected to the wider IC24 team.
You'll probably thrive here if you:
- Enjoy the variety and unpredictability of urgent care
- Are confident assessing undifferentiated patients
- Can make sound clinical decisions independently
- Are comfortable managing risk and uncertainty
- Have strong face-to-face consultation and home visiting skills
- Communicate clearly and compassionately with patients, relatives and carers
- Are comfortable supporting frail, palliative and end-of-life patients
- Can adapt when service demands change unexpectedly
- Are comfortable working independently while knowing when to seek support
If you prefer a predictable caseload and a fixed clinical environment, home visiting may not be the right fit.
But if you enjoy thinking on your feet, value clinical autonomy and get satisfaction from helping patients receive the care they need in their own homes, we'd like to hear from you.
What you'll bring
You'll:
- Hold current GMC registration
- Be an MRCGP Graduate
- Have relevant clinical experience within areas such as Primary Care, Emergency Medicine, A&E or previous Out of Hours experience
- Have experience of face-to-face clinical consultation
- Have experience of primary care home visiting
- Hold a full clean UK Driving License
- Be comfortable driving both automatic and manual vehicles
The environment you'll work in
Urgent care operates around the needs of our patients, so flexibility is an important part of this role.
You'll work across our Home Visiting Service, travelling to patients in their own homes across Sussex.
You'll work alongside IC24 drivers and dispatch teams, with visits allocated through our dispatch systems using CLEO on Toughbook devices and laptops.
Who are we?
We are Integrated Care 24 (IC24), the leading not-for-profit Social Enterprise providing innovative and patient-focused primary and urgent care services.
IC24 is committed to improving access to health and social care for our patients and reducing demand on secondary care services.
We provide services to over six million patients, including GP Out of Hours, NHS 111, Primary Care and Integrated Urgent Care services.
Every day, our people help patients access the care they need, when they need it most.
Locations
Angmering
Eastbourne
Burgess Hill
Woodingdean
Hours
Our service operates 18:30/19:00-08:00 on weekdays and 24 hours at weekends and on Bank Holidays.
What's in it for you?
- Hourly pay of £58.69 per hour plus enhancements for unsociable hours
- Enhanced Bank Holiday rates
- Opportunity to join the NHS Pension Scheme
- Free 24/7 independent counselling service
- Learning and development opportunities
- Free membership to our reward and discount platform
- Access to Blue Light Card and other NHS Discount Schemes
We celebrate brave ideas and brave people.
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS disclosure with barred list checks and three years of references.
We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage.
We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under-represented groups. Were dedicated to creating an inclusive environment where everyone feels they belong.
If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team.
Please note: We may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Job description
Job responsibilities
Package Description:
Urgent Primary Care Doctor Bank (Home Visiting)
Bring urgent primary care to the patients who need it most - in their own homes.
Urgent care is General Practice at its most immediate.
Patients don't always know what they need when they reach us. They may have been referred through NHS 111 and, following clinical assessment, need to be seen in their own home.
What they need is an experienced doctor who can listen, assess, make confident clinical decisions and get them to the right care.
At IC24, we're looking for Urgent Primary Care Doctors to work within our Home Visiting Service across Sussex, providing urgent face-to-face care to patients in their own homes. You will have access to IC24s fleet of vehicles and any equipment required to carry out this role, we only need you to bring your clinical expertise.
You'll work alongside our drivers, dispatch teams and wider urgent care colleagues, providing safe, timely and effective care while helping patients access the most appropriate treatment for their needs.
If you enjoy the variety of General Practice, the autonomy of home visiting and the clinical challenge of assessing and treating patients in their own environment, this could be the role for you.
What you'll focus on
Assessing and treating patients who need urgent care
You'll provide face-to-face assessment, diagnosis and treatment for patients who have been clinically triaged as requiring a home visit.
Patients may be housebound, approaching the end of their life or have an urgent clinical need that means being assessed in their own home is the most appropriate option.
You'll assess what's happening, decide what needs to happen next and ensure patients receive appropriate treatment, referral and safety-netting.
Making confident clinical decisions
Home visiting requires sound clinical judgement.
You'll often be working with patients you haven't met before, sometimes with limited background information and sometimes when they're anxious, unwell or experiencing difficult circumstances.
You'll need to be able to assess risk, manage uncertainty and make safe decisions independently, recognising when a patient can be treated and supported at home and when they need escalation or an alternative care setting.
Delivering care in patients' homes
This role takes urgent primary care beyond the traditional consulting room.
You'll travel to patients across Sussex, with visits allocated through our IC24 dispatch systems.
You'll assess, diagnose, treat and prescribe appropriately, managing a broad range of urgent primary care presentations and providing compassionate care to patients, relatives and carers.
This can include supporting patients who are frail, housebound or receiving palliative and end-of-life care.
Working as one multidisciplinary team
Good urgent care depends on people working well together.
You'll work closely with IC24 drivers and dispatch teams, as well as colleagues across NHS 111, community nursing, pharmacy, paramedic services and primary care.
You'll communicate clearly, share clinical information and work collaboratively to make sure patients receive joined-up care.
Providing the right care in the right place
Not every patient who needs urgent care needs to be in an Emergency Department.
Where clinically appropriate, you'll help patients remain safely in their own homes by putting the right treatment, advice, referrals and safety-netting in place.
You'll liaise with community and primary care services to support continuity of care and recognise when a patient needs escalation to another service or hospital.
Whether you're treating a patient at home, referring them to another service or escalating their care, the patient and their safety will be at the centre of your decision-making.
Maintaining excellent clinical standards
You'll work within IC24's clinical governance framework and prescribing formulary, maintaining accurate and timely clinical records and working in accordance with GMC guidance and relevant national and local clinical standards.
You'll maintain your CPD and essential learning and have opportunities to contribute to audit, learning events, education and quality improvement.
This is urgent care and variety comes with it
No two sessions will necessarily look the same.
You'll see patients across ages and backgrounds, presenting with everything from relatively straightforward acute illness to complex physical, mental health or social circumstances.
Some sessions will be busy. Priorities can change quickly. You'll sometimes need to make important clinical decisions with limited information, working independently in a patient's home while remaining connected to the wider IC24 team.
You'll probably thrive here if you:
- Enjoy the variety and unpredictability of urgent care
- Are confident assessing undifferentiated patients
- Can make sound clinical decisions independently
- Are comfortable managing risk and uncertainty
- Have strong face-to-face consultation and home visiting skills
- Communicate clearly and compassionately with patients, relatives and carers
- Are comfortable supporting frail, palliative and end-of-life patients
- Can adapt when service demands change unexpectedly
- Are comfortable working independently while knowing when to seek support
If you prefer a predictable caseload and a fixed clinical environment, home visiting may not be the right fit.
But if you enjoy thinking on your feet, value clinical autonomy and get satisfaction from helping patients receive the care they need in their own homes, we'd like to hear from you.
What you'll bring
You'll:
- Hold current GMC registration
- Be an MRCGP Graduate
- Have relevant clinical experience within areas such as Primary Care, Emergency Medicine, A&E or previous Out of Hours experience
- Have experience of face-to-face clinical consultation
- Have experience of primary care home visiting
- Hold a full clean UK Driving License
- Be comfortable driving both automatic and manual vehicles
The environment you'll work in
Urgent care operates around the needs of our patients, so flexibility is an important part of this role.
You'll work across our Home Visiting Service, travelling to patients in their own homes across Sussex.
You'll work alongside IC24 drivers and dispatch teams, with visits allocated through our dispatch systems using CLEO on Toughbook devices and laptops.
Who are we?
We are Integrated Care 24 (IC24), the leading not-for-profit Social Enterprise providing innovative and patient-focused primary and urgent care services.
IC24 is committed to improving access to health and social care for our patients and reducing demand on secondary care services.
We provide services to over six million patients, including GP Out of Hours, NHS 111, Primary Care and Integrated Urgent Care services.
Every day, our people help patients access the care they need, when they need it most.
Locations
Angmering
Eastbourne
Burgess Hill
Woodingdean
Hours
Our service operates 18:30/19:00-08:00 on weekdays and 24 hours at weekends and on Bank Holidays.
What's in it for you?
- Hourly pay of £58.69 per hour plus enhancements for unsociable hours
- Enhanced Bank Holiday rates
- Opportunity to join the NHS Pension Scheme
- Free 24/7 independent counselling service
- Learning and development opportunities
- Free membership to our reward and discount platform
- Access to Blue Light Card and other NHS Discount Schemes
We celebrate brave ideas and brave people.
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS disclosure with barred list checks and three years of references.
We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage.
We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under-represented groups. Were dedicated to creating an inclusive environment where everyone feels they belong.
If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team.
Please note: We may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Person Specification
Qualifications
Essential
- Hold current GMC registration, Be an MRCGP Graduate, Have relevant clinical experience within areas such as Primary Care, Emergency Medicine, A&E or previous Out of Hours experience, Have experience of face-to-face clinical consultation, Have experience of primary care home visiting, Hold a full clean UK Driving License, Be comfortable driving both automatic and manual vehicles
Person Specification
Qualifications
Essential
- Hold current GMC registration, Be an MRCGP Graduate, Have relevant clinical experience within areas such as Primary Care, Emergency Medicine, A&E or previous Out of Hours experience, Have experience of face-to-face clinical consultation, Have experience of primary care home visiting, Hold a full clean UK Driving License, Be comfortable driving both automatic and manual vehicles
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Integrated Care 24 Ltd
Address
IC24
Brighton
BN2 6AH
United Kingdom
Employer's website
https://careers.ic24.org.uk/ (Opens in a new tab)
Employer details
Employer name
Integrated Care 24 Ltd
Address
IC24
Brighton
BN2 6AH
United Kingdom
Employer's website
https://careers.ic24.org.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 12 day(s) ago
Reference: 2358769
Job summary
The Role We are looking for Care Co-Ordinators within our Integrated Urgent Care Division, supporting our NHS 111, Clinical Assessment Service (CAS) and Out of Hours services. This is an excellent opportunity for individuals who enjoy working in a fast-paced operational environment, coordinating activity, solving problems, and supporting frontline colleagues to deliver safe, effective and timely patient care. At IC24, our Integrated Urgent Care services rely on skilled operational colleagues who can respond to changing demands, support service flow, and help ensure patients receive the right care at the right time. As a Care Co-Ordinator, you'll take ownership of an allocated service area, helping to manage queues, coordinate resource deployment and support colleagues to deliver high-quality care while maintaining service performance. What you'll focus on Coordinating service delivery You'll take day-to-day ownership of an allocated service area, such as NHS 111, CAS or Out of Hours, helping to ensure services run safely, efficiently and effectively throughout your shift. Managing service ...
Main duties of the job
As a Care Coordinator at IC24, you'll play a crucial role within the Integrated Urgent Care Division, supporting services such as NHS 111, Clinical Assessment Service, and Out of Hours services. The position is ideal for individuals who thrive in a fast-paced operational environment and have a talent for coordinating activities, solving problems, and supporting frontline colleagues. Your main responsibilities will include coordinating service delivery, managing service flow, and supporting workforce deployment. You'll monitor queues, respond to changing demands, and support colleagues in delivering high-quality patient care. Additionally, you'll oversee the performance of the service area, ensuring the smooth operation of allocated services like NHS 111, CAS, or Out of Hours. IC24 values individuals who can effectively manage tasks under pressure, communicate confidently across teams, and maintain a strong focus on quality, patient safety, and service performance.
About us
Integrated Care 24 (IC24) is the leading not-for-profit social enterprise that provides innovative and patient-focused primary care services. They are dedicated to improving access to health and social care for patients while reducing the demand on secondary care services. Serving over 6 million patients, IC24 offers a range of services, including GP-led out-of-hours services, NHS 111, primary care, and secondary care support services. As a social enterprise, IC24 is committed to social responsibility and enhancing healthcare delivery through their Integrated Urgent Care services. They maintain a supportive operational team environment, enabling flexibility and adaptability in response to changing priorities and demands. As part of their mission to deliver safe and effective care, IC24 encourages a culture of collective effort, valuing collaboration, and professional development for all staff members.
Details
Date posted
23 September 2026
Pay scheme
Other
Salary
£14.48 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
1554042180
Job locations
IC24
Norwich
NR7 0WF
United Kingdom
Job description
Job responsibilities
Package Description:
The Role
We are looking for Care Co-Ordinators within our Integrated Urgent Care Division, supporting our NHS 111, Clinical Assessment Service (CAS) and Out of Hours services.
This is an excellent opportunity for individuals who enjoy working in a fast-paced operational environment, coordinating activity, solving problems, and supporting frontline colleagues to deliver safe, effective and timely patient care.
At IC24, our Integrated Urgent Care services rely on skilled operational colleagues who can respond to changing demands, support service flow, and help ensure patients receive the right care at the right time.
As a Care Co-Ordinator, you'll take ownership of an allocated service area, helping to manage queues, coordinate resource deployment and support colleagues to deliver high-quality care while maintaining service performance.
What you'll focus on
Coordinating service delivery
You'll take day-to-day ownership of an allocated service area, such as NHS 111, CAS or Out of Hours, helping to ensure services run safely, efficiently and effectively throughout your shift.
Managing service flow and queues
You'll monitor queue activity and patient demand, responding to pressures and helping maintain service performance while ensuring patients receive timely access to care.
Supporting operational colleagues
You'll provide guidance and day-to-day support to frontline colleagues, helping them navigate challenges and ensuring they have the support needed to deliver excellent patient care.
Monitoring performance
You'll monitor service performance against key targets and take appropriate action to support delivery, escalating concerns when required.
Supporting workforce deployment
You'll help identify staffing gaps, changing demand and operational pressures, working with operational leaders to ensure appropriate cover and service continuity.
Supporting patient safety
You'll identify and escalate risks relating to service delivery, patient safety, capacity or performance and ensure appropriate actions are taken.
Communicating effectively
You'll work closely with operational and clinical colleagues, ensuring clear communication, effective handovers, and collaborative working across services.
Improving how we deliver
You'll contribute ideas and improvements that enhance service delivery, quality, and the experience of both patients and colleagues.
The environment you'll work in
IC24's Integrated Urgent Care services operate 24 hours a day, 365 days a year within a fast-paced operational environment.
This role requires flexibility and the ability to adapt to changing priorities, service pressures, and demand throughout your shift.
You will work as part of a supportive operational team and may provide support across multiple services and locations when required.
What matters in this role
You're likely someone who:
Enjoys working in a busy and changing environment
Can prioritise tasks and make effective decisions under pressure
Communicates confidently with a wide range of colleagues and stakeholders
Has strong organisational and problem-solving skills
Works collaboratively and supports colleagues
Can identify issues and escalate concerns appropriately
Maintains a strong focus on quality, patient safety and service performance
Most importantly, you'll recognise the important role operational coordination plays in helping patients access safe and timely care.
Who are we?
We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services.
What's in it for you?
- Competitive hourly rate of £14.48 plus enhancements for unsociable hours
- Opportunity to join the NHS Pension Scheme
- Enhanced Bank Holiday rates
- 6.6 weeks annual leave (25 days + Bank Holidays)
- Enhanced family leave (maternity, paternity and adoption leave and pay)
- Inclusive wellbeing benefits
- Employee Assistance Programme including free 24/7 independent counselling and occupational health services
- Professional development opportunities
- Free membership to our reward and discount platform
- Access to Blue Light Card and other NHS Discount Schemes
- Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS disclosure and two references.
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS disclosure and references to cover the most recent 3 year period.
For a job description and person specification please see attached.
We celebrate brave ideas and brave people.
careers.ic24.org.uk
We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage.
We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under-represented groups. Were dedicated to creating an inclusive environment where everyone feels they belong.
If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team at [email protected].
Job description
Job responsibilities
Package Description:
The Role
We are looking for Care Co-Ordinators within our Integrated Urgent Care Division, supporting our NHS 111, Clinical Assessment Service (CAS) and Out of Hours services.
This is an excellent opportunity for individuals who enjoy working in a fast-paced operational environment, coordinating activity, solving problems, and supporting frontline colleagues to deliver safe, effective and timely patient care.
At IC24, our Integrated Urgent Care services rely on skilled operational colleagues who can respond to changing demands, support service flow, and help ensure patients receive the right care at the right time.
As a Care Co-Ordinator, you'll take ownership of an allocated service area, helping to manage queues, coordinate resource deployment and support colleagues to deliver high-quality care while maintaining service performance.
What you'll focus on
Coordinating service delivery
You'll take day-to-day ownership of an allocated service area, such as NHS 111, CAS or Out of Hours, helping to ensure services run safely, efficiently and effectively throughout your shift.
Managing service flow and queues
You'll monitor queue activity and patient demand, responding to pressures and helping maintain service performance while ensuring patients receive timely access to care.
Supporting operational colleagues
You'll provide guidance and day-to-day support to frontline colleagues, helping them navigate challenges and ensuring they have the support needed to deliver excellent patient care.
Monitoring performance
You'll monitor service performance against key targets and take appropriate action to support delivery, escalating concerns when required.
Supporting workforce deployment
You'll help identify staffing gaps, changing demand and operational pressures, working with operational leaders to ensure appropriate cover and service continuity.
Supporting patient safety
You'll identify and escalate risks relating to service delivery, patient safety, capacity or performance and ensure appropriate actions are taken.
Communicating effectively
You'll work closely with operational and clinical colleagues, ensuring clear communication, effective handovers, and collaborative working across services.
Improving how we deliver
You'll contribute ideas and improvements that enhance service delivery, quality, and the experience of both patients and colleagues.
The environment you'll work in
IC24's Integrated Urgent Care services operate 24 hours a day, 365 days a year within a fast-paced operational environment.
This role requires flexibility and the ability to adapt to changing priorities, service pressures, and demand throughout your shift.
You will work as part of a supportive operational team and may provide support across multiple services and locations when required.
What matters in this role
You're likely someone who:
Enjoys working in a busy and changing environment
Can prioritise tasks and make effective decisions under pressure
Communicates confidently with a wide range of colleagues and stakeholders
Has strong organisational and problem-solving skills
Works collaboratively and supports colleagues
Can identify issues and escalate concerns appropriately
Maintains a strong focus on quality, patient safety and service performance
Most importantly, you'll recognise the important role operational coordination plays in helping patients access safe and timely care.
Who are we?
We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services.
What's in it for you?
- Competitive hourly rate of £14.48 plus enhancements for unsociable hours
- Opportunity to join the NHS Pension Scheme
- Enhanced Bank Holiday rates
- 6.6 weeks annual leave (25 days + Bank Holidays)
- Enhanced family leave (maternity, paternity and adoption leave and pay)
- Inclusive wellbeing benefits
- Employee Assistance Programme including free 24/7 independent counselling and occupational health services
- Professional development opportunities
- Free membership to our reward and discount platform
- Access to Blue Light Card and other NHS Discount Schemes
- Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS disclosure and two references.
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS disclosure and references to cover the most recent 3 year period.
For a job description and person specification please see attached.
We celebrate brave ideas and brave people.
careers.ic24.org.uk
We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage.
We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under-represented groups. Were dedicated to creating an inclusive environment where everyone feels they belong.
If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team at [email protected].
Person Specification
Qualifications
Essential
- The role requires individuals who enjoy working in busy environments and possess strong organizational and problem-solving skills. Experience in a similar operational coordination or healthcare setting is beneficial. The ability to prioritize tasks, make quick decisions, and communicate effectively with colleagues across different levels is essential. Candidates should also demonstrate a keen attention to quality, patient safety, and service performance.
Person Specification
Qualifications
Essential
- The role requires individuals who enjoy working in busy environments and possess strong organizational and problem-solving skills. Experience in a similar operational coordination or healthcare setting is beneficial. The ability to prioritize tasks, make quick decisions, and communicate effectively with colleagues across different levels is essential. Candidates should also demonstrate a keen attention to quality, patient safety, and service performance.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Integrated Care 24 Ltd
Address
IC24
Norwich
NR7 0WF
United Kingdom
Employer's website
https://careers.ic24.org.uk/ (Opens in a new tab)
Employer details
Employer name
Integrated Care 24 Ltd
Address
IC24
Norwich
NR7 0WF
United Kingdom
Employer's website
https://careers.ic24.org.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 12 day(s) ago
Reference: 2358768
Job summary
The Role Great patient care starts with great coordination. Our Primary and Community Care services rely on great coordination behind the scenes. As a Care Co-Ordinator at IC24, youll play an important role in keeping services organised, supporting colleagues and helping patients access safe, effective and timely care. Working as part of our Primary and Community Care team, youll take day-to-day ownership of service activity during your shift. Youll keep an eye on demand and capacity, coordinate available resources, support clinical booking utilisation and respond when priorities change. This is a hands-on operational role. You could be coordinating service activity, responding to staffing pressures, supporting frontline colleagues, liaising with clinical teams or escalating an issue that could affect patient care. Youll need to be comfortable making decisions, juggling competing priorities and staying calm when the unexpected happens. Just as importantly, youll be part of a team - working closely with operational and clinical colleagues to solve problems and keep services moving. This isnt just about manag
Main duties of the job
As a Care Coordinator at IC24, you play a crucial role in maintaining the organization of services and ensuring effective patient care. You are responsible for the day-to-day activity of service areas, ensuring smooth and effective operations. This involves monitoring demand and capacity, supporting clinical booking, and responding to changing priorities. The role requires decision-making, multitasking, and the ability to remain calm under pressure. You'll collaborate with both operational and clinical colleagues to solve problems. The position involves working unsociable hours, including weekends and holidays, requiring flexibility and effective team support.
About us
Integrated Care 24 (IC24) is a leading not-for-profit social enterprise providing innovative primary care services. They focus on enhancing access to healthcare and reducing the burden on secondary care. IC24 serves over 6 million patients, offering a range of services such as out-of-hours GP services, NHS 111, primary care, and support services for secondary care. The organization is dedicated to improving patient care by coordinating services effectively and ensuring timely access to necessary treatments. IC24 fosters an inclusive environment, encouraging diverse applicants and supporting workplace modifications for accessibility.
Details
Date posted
23 September 2026
Pay scheme
Other
Salary
£14.48 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
1554082011
Job locations
IC24
Ashford
TN24 0GP
United Kingdom
Job description
Job responsibilities
Package Description:
The Role
Great patient care starts with great coordination.
Our Primary and Community Care services rely on great coordination behind the scenes. As a Care Co-Ordinator at IC24, youll play an important role in keeping services organised, supporting colleagues and helping patients access safe, effective and timely care.
Working as part of our Primary and Community Care team, youll take day-to-day ownership of service activity during your shift. Youll keep an eye on demand and capacity, coordinate available resources, support clinical booking utilisation and respond when priorities change.
This is a hands-on operational role. You could be coordinating service activity, responding to staffing pressures, supporting frontline colleagues, liaising with clinical teams or escalating an issue that could affect patient care.
Youll need to be comfortable making decisions, juggling competing priorities and staying calm when the unexpected happens. Just as importantly, youll be part of a team - working closely with operational and clinical colleagues to solve problems and keep services moving.
This isnt just about managing processes. Its about making sure our teams are in the right place, our services run effectively and our patients receive the support they need.
What youll be doing
Coordinating our Primary and Community Care services
Taking day-to-day ownership of your allocated service area, coordinating activity and helping ensure services operate safely, efficiently and effectively throughout your shift.
Keeping services moving
Monitoring demand, capacity and service flow, responding to changing pressures and taking appropriate action to support the smooth running of services.
Making the best use of our clinical capacity
Supporting effective utilisation of available clinical appointments and resources so that capacity is used appropriately and patients can access care as efficiently as possible.
Supporting our frontline teams
Being a visible and approachable source of day-to-day support for colleagues, providing guidance, helping resolve operational issues and making sure concerns reach the right people.
Responding when things change
Identifying workforce gaps, increases in demand or other operational pressures and working with colleagues to find practical solutions or escalate concerns when additional support is needed.
Keeping patient safety at the centre
Recognising and escalating issues that could affect patient safety or service delivery, including safeguarding concerns, and following the appropriate policies, procedures and escalation routes.
Communicating clearly
Working closely with clinical and operational colleagues and other stakeholders, ensuring important information, risks and actions are communicated clearly and effective handovers take place.
Improving how we work
Using your experience and knowledge of our services to identify opportunities for improvement and contribute to changes that benefit patients, colleagues and service delivery.
Who this role suits
This role suits someone with experience of working within an NHS or healthcare service who understands how important good operational coordination is, to deliver safe patient care.
Youll thrive as a Care Co-Ordinator if you:
- Have previous experience working within an NHS or healthcare environment.
- Understand how busy patient-facing services operate and can respond effectively when demand or priorities change.
- Are organised and able to prioritise several things at once without losing sight of the detail.
- Can stay calm, think clearly and make sensible decisions when under pressure.
- Communicate confidently with clinical, operational and administrative colleagues.
- Are comfortable using IT systems and learning the systems needed to coordinate service activity.
- Understand the importance of KPIs, service performance and making effective use of available capacity.
- Can identify when something needs escalating and know the limits of your own responsibility.
- Are proactive, practical and willing to look for solutions rather than waiting to be told what to do.
- Enjoy being part of a team and supporting colleagues to deliver the best possible service.
Lets be honest about the role
Primary and Community Care can be busy and unpredictable. Patient demand changes, staffing pressures happen and sometimes several things need your attention at exactly the same time.
You wont always have the luxury of dealing with one problem before the next arrives.
Some new starters underestimate:
- How quickly priorities can change during a shift.
- How important good coordination is to the patient journey.
- The need to balance service performance with patient safety and quality.
- How much communication is involved in keeping clinical and operational teams aligned.
- The confidence needed to make decisions while recognising when something needs to be escalated.
- The flexibility required to support different services or locations when operational needs change.
Youll also be working a rota that include unsociable hours, weekends and bank holidays, so its important that this works for you.
What cannot easily be taught is the ability to remain calm, take ownership and support the people around you when things get busy.
If that sounds like you, this could be a great next step.
Who are we?
We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services.
IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services.
Every day, our people help patients access the care they need, when they need it most.
Whats in it for you?
- Competitive hourly rate of £14.48 plus enhancements for unsociable hours
- Opportunity to join the NHS Pension Scheme
- Enhanced Bank Holiday rates
- 6.6 weeks annual leave (25 days + Bank Holidays)
- Enhanced family leave (maternity, paternity and adoption leave and pay)
- Inclusive wellbeing benefits
- Employee Assistance Programme including free 24/7 independent counselling and occupational health services
- Professional development opportunities
- Free membership to our reward and discount platform
- Access to Blue Light Card and other NHS Discount Schemes
Locations:
Head Quarters - Kingston House, Orbital Park, Ashford, Kent, TN24 0GP
Woodingdean Base - Unit 6, Brighton Office Campus, Hunns Mere Way, Woodingdean, Brighton, East Sussex BN2 6AH
Hours: As agreed, working across a 7-day service including unsociable hours (evenings and nights), all times on weekends and bank holidays.
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS disclosure and 3 years of references.
We celebrate brave ideas and brave people.
We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage.
We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under-represented groups. Were dedicated to creating an inclusive environment where everyone feels they belong.
If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team.
Job description
Job responsibilities
Package Description:
The Role
Great patient care starts with great coordination.
Our Primary and Community Care services rely on great coordination behind the scenes. As a Care Co-Ordinator at IC24, youll play an important role in keeping services organised, supporting colleagues and helping patients access safe, effective and timely care.
Working as part of our Primary and Community Care team, youll take day-to-day ownership of service activity during your shift. Youll keep an eye on demand and capacity, coordinate available resources, support clinical booking utilisation and respond when priorities change.
This is a hands-on operational role. You could be coordinating service activity, responding to staffing pressures, supporting frontline colleagues, liaising with clinical teams or escalating an issue that could affect patient care.
Youll need to be comfortable making decisions, juggling competing priorities and staying calm when the unexpected happens. Just as importantly, youll be part of a team - working closely with operational and clinical colleagues to solve problems and keep services moving.
This isnt just about managing processes. Its about making sure our teams are in the right place, our services run effectively and our patients receive the support they need.
What youll be doing
Coordinating our Primary and Community Care services
Taking day-to-day ownership of your allocated service area, coordinating activity and helping ensure services operate safely, efficiently and effectively throughout your shift.
Keeping services moving
Monitoring demand, capacity and service flow, responding to changing pressures and taking appropriate action to support the smooth running of services.
Making the best use of our clinical capacity
Supporting effective utilisation of available clinical appointments and resources so that capacity is used appropriately and patients can access care as efficiently as possible.
Supporting our frontline teams
Being a visible and approachable source of day-to-day support for colleagues, providing guidance, helping resolve operational issues and making sure concerns reach the right people.
Responding when things change
Identifying workforce gaps, increases in demand or other operational pressures and working with colleagues to find practical solutions or escalate concerns when additional support is needed.
Keeping patient safety at the centre
Recognising and escalating issues that could affect patient safety or service delivery, including safeguarding concerns, and following the appropriate policies, procedures and escalation routes.
Communicating clearly
Working closely with clinical and operational colleagues and other stakeholders, ensuring important information, risks and actions are communicated clearly and effective handovers take place.
Improving how we work
Using your experience and knowledge of our services to identify opportunities for improvement and contribute to changes that benefit patients, colleagues and service delivery.
Who this role suits
This role suits someone with experience of working within an NHS or healthcare service who understands how important good operational coordination is, to deliver safe patient care.
Youll thrive as a Care Co-Ordinator if you:
- Have previous experience working within an NHS or healthcare environment.
- Understand how busy patient-facing services operate and can respond effectively when demand or priorities change.
- Are organised and able to prioritise several things at once without losing sight of the detail.
- Can stay calm, think clearly and make sensible decisions when under pressure.
- Communicate confidently with clinical, operational and administrative colleagues.
- Are comfortable using IT systems and learning the systems needed to coordinate service activity.
- Understand the importance of KPIs, service performance and making effective use of available capacity.
- Can identify when something needs escalating and know the limits of your own responsibility.
- Are proactive, practical and willing to look for solutions rather than waiting to be told what to do.
- Enjoy being part of a team and supporting colleagues to deliver the best possible service.
Lets be honest about the role
Primary and Community Care can be busy and unpredictable. Patient demand changes, staffing pressures happen and sometimes several things need your attention at exactly the same time.
You wont always have the luxury of dealing with one problem before the next arrives.
Some new starters underestimate:
- How quickly priorities can change during a shift.
- How important good coordination is to the patient journey.
- The need to balance service performance with patient safety and quality.
- How much communication is involved in keeping clinical and operational teams aligned.
- The confidence needed to make decisions while recognising when something needs to be escalated.
- The flexibility required to support different services or locations when operational needs change.
Youll also be working a rota that include unsociable hours, weekends and bank holidays, so its important that this works for you.
What cannot easily be taught is the ability to remain calm, take ownership and support the people around you when things get busy.
If that sounds like you, this could be a great next step.
Who are we?
We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services.
IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services.
Every day, our people help patients access the care they need, when they need it most.
Whats in it for you?
- Competitive hourly rate of £14.48 plus enhancements for unsociable hours
- Opportunity to join the NHS Pension Scheme
- Enhanced Bank Holiday rates
- 6.6 weeks annual leave (25 days + Bank Holidays)
- Enhanced family leave (maternity, paternity and adoption leave and pay)
- Inclusive wellbeing benefits
- Employee Assistance Programme including free 24/7 independent counselling and occupational health services
- Professional development opportunities
- Free membership to our reward and discount platform
- Access to Blue Light Card and other NHS Discount Schemes
Locations:
Head Quarters - Kingston House, Orbital Park, Ashford, Kent, TN24 0GP
Woodingdean Base - Unit 6, Brighton Office Campus, Hunns Mere Way, Woodingdean, Brighton, East Sussex BN2 6AH
Hours: As agreed, working across a 7-day service including unsociable hours (evenings and nights), all times on weekends and bank holidays.
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS disclosure and 3 years of references.
We celebrate brave ideas and brave people.
We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage.
We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under-represented groups. Were dedicated to creating an inclusive environment where everyone feels they belong.
If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team.
Person Specification
Qualifications
Essential
- Experience working within an NHS or healthcare environment is essential. Familiarity with patient-facing services, ability to handle shifting priorities, organization skills, decisiveness, calmness under pressure, proficient communication with various colleagues, and competency in IT systems are necessary. Understanding the importance of KPIs and resource utilization, knowing when to escalate issues, and proactive problem-solving are required.
Person Specification
Qualifications
Essential
- Experience working within an NHS or healthcare environment is essential. Familiarity with patient-facing services, ability to handle shifting priorities, organization skills, decisiveness, calmness under pressure, proficient communication with various colleagues, and competency in IT systems are necessary. Understanding the importance of KPIs and resource utilization, knowing when to escalate issues, and proactive problem-solving are required.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Integrated Care 24 Ltd
Address
IC24
Ashford
TN24 0GP
United Kingdom
Employer's website
https://careers.ic24.org.uk/ (Opens in a new tab)
Employer details
Employer name
Integrated Care 24 Ltd
Address
IC24
Ashford
TN24 0GP
United Kingdom
Employer's website
https://careers.ic24.org.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 12 day(s) ago
Reference: 2358767
Job summary
Package Description: Care Coordinator (Bank) The Role Great patient care starts with great coordination. Our Primary and Community Care services rely on great coordination behind the scenes. As a Care Co-Ordinator at IC24, youll play an important role in keeping services organised, supporting colleagues and helping patients access safe, effective and timely care. Working as part of our Primary and Community Care team, youll take day-to-day ownership of service activity during your shift. Youll keep an eye on demand and capacity, coordinate available resources, support clinical booking utilisation and respond when priorities change. This is a hands-on operational role. You could be coordinating service activity, responding to staffing pressures, supporting frontline colleagues, liaising with clinical teams or escalating an issue that could affect patient care. Youll need to be comfortable making decisions, juggling competing priorities and staying calm when the unexpected happens. Just as importantly, youll be part of a team - working closely with operational and clinical colleagues to solve problems and keep services moving. This isnt just about mana
Main duties of the job
As a Care Co-Ordinator at IC24, youll play an important role in keeping services organised and supporting colleagues and helping patients access safe, effective and timely care. Working as part of our Primary and Community Care team, youll take day-to-day ownership of service activity during your shift. Youll keep an eye on demand and capacity, coordinate available resources, support clinical booking utilisation and respond when priorities change. You could be coordinating service activity, responding to staffing pressures, supporting frontline colleagues, liaising with clinical teams or escalating an issue that could affect patient care. Youll need to be comfortable making decisions, juggling competing priorities and staying calm when the unexpected happens. Youll be part of a team - working closely with operational and clinical colleagues to solve problems and keep services moving. Its about making sure our teams are in the right place, our services run effectively and our patients receive the support they need.
About us
IC24, or Integrated Care 24, is a leading not-for-profit Social Enterprise focused on delivering innovative and patient-focused primary care services. The organization is dedicated to improving access to health and social care for patients and aims to reduce the demand on secondary care services. IC24 provides services to more than 6 million patients, which includes GP-led out-of-hours services, NHS 111, primary care, and secondary care support services. They aim to help patients access the care they need when they need it most. The team at IC24 is driven to provide quality care and support across its services.
Details
Date posted
23 September 2026
Pay scheme
Other
Salary
£14.48 an hour
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
1554082012
Job locations
IC24
Ashford
TN24 0GP
United Kingdom
Job description
Job responsibilities
Package Description:
Care Coordinator (Bank)
The Role
Great patient care starts with great coordination.
Our Primary and Community Care services rely on great coordination behind the scenes. As a Care Co-Ordinator at IC24, youll play an important role in keeping services organised, supporting colleagues and helping patients access safe, effective and timely care.
Working as part of our Primary and Community Care team, youll take day-to-day ownership of service activity during your shift. Youll keep an eye on demand and capacity, coordinate available resources, support clinical booking utilisation and respond when priorities change.
This is a hands-on operational role. You could be coordinating service activity, responding to staffing pressures, supporting frontline colleagues, liaising with clinical teams or escalating an issue that could affect patient care.
Youll need to be comfortable making decisions, juggling competing priorities and staying calm when the unexpected happens. Just as importantly, youll be part of a team - working closely with operational and clinical colleagues to solve problems and keep services moving.
This isnt just about managing processes. Its about making sure our teams are in the right place, our services run effectively and our patients receive the support they need.
What youll be doing
Coordinating our Primary and Community Care services
Taking day-to-day ownership of your allocated service area, coordinating activity and helping ensure services operate safely, efficiently and effectively throughout your shift.
Keeping services moving
Monitoring demand, capacity and service flow, responding to changing pressures and taking appropriate action to support the smooth running of services.
Making the best use of our clinical capacity
Supporting effective utilisation of available clinical appointments and resources so that capacity is used appropriately and patients can access care as efficiently as possible.
Supporting our frontline teams
Being a visible and approachable source of day-to-day support for colleagues, providing guidance, helping resolve operational issues and making sure concerns reach the right people.
Responding when things change
Identifying workforce gaps, increases in demand or other operational pressures and working with colleagues to find practical solutions or escalate concerns when additional support is needed.
Keeping patient safety at the centre
Recognising and escalating issues that could affect patient safety or service delivery, including safeguarding concerns, and following the appropriate policies, procedures and escalation routes.
Communicating clearly
Working closely with clinical and operational colleagues and other stakeholders, ensuring important information, risks and actions are communicated clearly and effective handovers take place.
Improving how we work
Using your experience and knowledge of our services to identify opportunities for improvement and contribute to changes that benefit patients, colleagues and service delivery.
Who this role suits
This role suits someone with experience of working within an NHS or healthcare service who understands how important good operational coordination is, to deliver safe patient care.
Youll thrive as a Care Co-Ordinator if you:
- Have previous experience working within an NHS or healthcare environment.
- Understand how busy patient-facing services operate and can respond effectively when demand or priorities change.
- Are organised and able to prioritise several things at once without losing sight of the detail.
- Can stay calm, think clearly and make sensible decisions when under pressure.
- Communicate confidently with clinical, operational and administrative colleagues.
- Are comfortable using IT systems and learning the systems needed to coordinate service activity.
- Understand the importance of KPIs, service performance and making effective use of available capacity.
- Can identify when something needs escalating and know the limits of your own responsibility.
- Are proactive, practical and willing to look for solutions rather than waiting to be told what to do.
- Enjoy being part of a team and supporting colleagues to deliver the best possible service.
Lets be honest about the role
Primary and Community Care can be busy and unpredictable. Patient demand changes, staffing pressures happen and sometimes several things need your attention at exactly the same time.
You wont always have the luxury of dealing with one problem before the next arrives.
Some new starters underestimate:
- How quickly priorities can change during a shift.
- How important good coordination is to the patient journey.
- The need to balance service performance with patient safety and quality.
- How much communication is involved in keeping clinical and operational teams aligned.
- The confidence needed to make decisions while recognising when something needs to be escalated.
- The flexibility required to support different services or locations when operational needs change.
Youll also be working a rota that include unsociable hours, weekends and bank holidays, so its important that this works for you.
What cannot easily be taught is the ability to remain calm, take ownership and support the people around you when things get busy.
If that sounds like you, this could be a great next step.
Who are we?
We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services.
IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services.
Every day, our people help patients access the care they need, when they need it most.
Whats in it for you?
- Competitive hourly rate of £14.48 plus enhancements for unsociable hours
- Opportunity to join the NHS Pension Scheme
- Enhanced Bank Holiday rates
- Free membership to our reward and discount platform
- Access to Blue Light Card and other NHS Discount Schemes
Locations:
Head Quarters - Kingston House, Orbital Park, Ashford, Kent, TN24 0GP
Woodingdean Base - Unit 6, Brighton Office Campus, Hunns Mere Way, Woodingdean, Brighton, East Sussex BN2 6AH
Hours: Bank
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS disclosure and 3 years of references.
We celebrate brave ideas and brave people.
We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage.
We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under-represented groups. Were dedicated to creating an inclusive environment where everyone feels they belong.
If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team.
Job description
Job responsibilities
Package Description:
Care Coordinator (Bank)
The Role
Great patient care starts with great coordination.
Our Primary and Community Care services rely on great coordination behind the scenes. As a Care Co-Ordinator at IC24, youll play an important role in keeping services organised, supporting colleagues and helping patients access safe, effective and timely care.
Working as part of our Primary and Community Care team, youll take day-to-day ownership of service activity during your shift. Youll keep an eye on demand and capacity, coordinate available resources, support clinical booking utilisation and respond when priorities change.
This is a hands-on operational role. You could be coordinating service activity, responding to staffing pressures, supporting frontline colleagues, liaising with clinical teams or escalating an issue that could affect patient care.
Youll need to be comfortable making decisions, juggling competing priorities and staying calm when the unexpected happens. Just as importantly, youll be part of a team - working closely with operational and clinical colleagues to solve problems and keep services moving.
This isnt just about managing processes. Its about making sure our teams are in the right place, our services run effectively and our patients receive the support they need.
What youll be doing
Coordinating our Primary and Community Care services
Taking day-to-day ownership of your allocated service area, coordinating activity and helping ensure services operate safely, efficiently and effectively throughout your shift.
Keeping services moving
Monitoring demand, capacity and service flow, responding to changing pressures and taking appropriate action to support the smooth running of services.
Making the best use of our clinical capacity
Supporting effective utilisation of available clinical appointments and resources so that capacity is used appropriately and patients can access care as efficiently as possible.
Supporting our frontline teams
Being a visible and approachable source of day-to-day support for colleagues, providing guidance, helping resolve operational issues and making sure concerns reach the right people.
Responding when things change
Identifying workforce gaps, increases in demand or other operational pressures and working with colleagues to find practical solutions or escalate concerns when additional support is needed.
Keeping patient safety at the centre
Recognising and escalating issues that could affect patient safety or service delivery, including safeguarding concerns, and following the appropriate policies, procedures and escalation routes.
Communicating clearly
Working closely with clinical and operational colleagues and other stakeholders, ensuring important information, risks and actions are communicated clearly and effective handovers take place.
Improving how we work
Using your experience and knowledge of our services to identify opportunities for improvement and contribute to changes that benefit patients, colleagues and service delivery.
Who this role suits
This role suits someone with experience of working within an NHS or healthcare service who understands how important good operational coordination is, to deliver safe patient care.
Youll thrive as a Care Co-Ordinator if you:
- Have previous experience working within an NHS or healthcare environment.
- Understand how busy patient-facing services operate and can respond effectively when demand or priorities change.
- Are organised and able to prioritise several things at once without losing sight of the detail.
- Can stay calm, think clearly and make sensible decisions when under pressure.
- Communicate confidently with clinical, operational and administrative colleagues.
- Are comfortable using IT systems and learning the systems needed to coordinate service activity.
- Understand the importance of KPIs, service performance and making effective use of available capacity.
- Can identify when something needs escalating and know the limits of your own responsibility.
- Are proactive, practical and willing to look for solutions rather than waiting to be told what to do.
- Enjoy being part of a team and supporting colleagues to deliver the best possible service.
Lets be honest about the role
Primary and Community Care can be busy and unpredictable. Patient demand changes, staffing pressures happen and sometimes several things need your attention at exactly the same time.
You wont always have the luxury of dealing with one problem before the next arrives.
Some new starters underestimate:
- How quickly priorities can change during a shift.
- How important good coordination is to the patient journey.
- The need to balance service performance with patient safety and quality.
- How much communication is involved in keeping clinical and operational teams aligned.
- The confidence needed to make decisions while recognising when something needs to be escalated.
- The flexibility required to support different services or locations when operational needs change.
Youll also be working a rota that include unsociable hours, weekends and bank holidays, so its important that this works for you.
What cannot easily be taught is the ability to remain calm, take ownership and support the people around you when things get busy.
If that sounds like you, this could be a great next step.
Who are we?
We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services.
IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services.
Every day, our people help patients access the care they need, when they need it most.
Whats in it for you?
- Competitive hourly rate of £14.48 plus enhancements for unsociable hours
- Opportunity to join the NHS Pension Scheme
- Enhanced Bank Holiday rates
- Free membership to our reward and discount platform
- Access to Blue Light Card and other NHS Discount Schemes
Locations:
Head Quarters - Kingston House, Orbital Park, Ashford, Kent, TN24 0GP
Woodingdean Base - Unit 6, Brighton Office Campus, Hunns Mere Way, Woodingdean, Brighton, East Sussex BN2 6AH
Hours: Bank
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS disclosure and 3 years of references.
We celebrate brave ideas and brave people.
We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage.
We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under-represented groups. Were dedicated to creating an inclusive environment where everyone feels they belong.
If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team.
Person Specification
Qualifications
Essential
- This role suits someone with experience of working within an NHS or healthcare service who understands how important good operational coordination is, to deliver safe patient care. You'll thrive if you have previous experience working within an NHS or healthcare environment. Understanding how busy patient-facing services operate and effectively responding to changing priorities is key. Organizational skills, decision-making under pressure, effective communication, IT proficiency, and identifying the need for escalation are important.
Person Specification
Qualifications
Essential
- This role suits someone with experience of working within an NHS or healthcare service who understands how important good operational coordination is, to deliver safe patient care. You'll thrive if you have previous experience working within an NHS or healthcare environment. Understanding how busy patient-facing services operate and effectively responding to changing priorities is key. Organizational skills, decision-making under pressure, effective communication, IT proficiency, and identifying the need for escalation are important.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Integrated Care 24 Ltd
Address
IC24
Ashford
TN24 0GP
United Kingdom
Employer's website
https://careers.ic24.org.uk/ (Opens in a new tab)
Employer details
Employer name
Integrated Care 24 Ltd
Address
IC24
Ashford
TN24 0GP
United Kingdom
Employer's website
https://careers.ic24.org.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 12 day(s) ago
Reference: 2358761
Job summary
Package Description: Shift Details: 7 am to 2:30 pm / 2.30 om till 10 pm , including alternate weekends, bank holidays and night shifts At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant at Loxley Park Care Home in Sheffield. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents. Other responsibilities will include: Assisting residents in all their personal hygiene care ensuring...
Main duties of the job
As a Care Assistant at Avery Healthcare, you'll support residents with personal care, ensuring dignity and independence. You'll identify and escalate clinical risks such as weight loss, pressure sores, falls, and infections. Courteous interaction with residents and visitors, along with maintaining safe working systems across tasks, are crucial. Successful applicants embody our values: caring, supportive, honest, respectful, and accountable. We offer comprehensive induction and training to build confidence. Ideal candidates communicate efficiently, work effectively with the team, and adapt to various responsibilities. A DBS check is required, funded by Avery, as well as proof of UK work eligibility. Join us and make a meaningful difference in a supportive environment.
About us
Avery Healthcare is a leading provider of luxury elderly care homes in the UK, aiming to enrich the later years of life for our residents. We are committed to creating meaningful experiences for both our residents and staff, supported by our vision of 'creating meaningful lives together.' Operating over 100 homes, Avery focuses on delivering exceptional care while fostering a supportive and inspiring work environment where employees are valued, motivated, and empowered daily. Joining Avery means becoming part of a team that puts respect, compassion, and commitment to quality care at the forefront, making it a top choice for residents and team members.
Details
Date posted
23 September 2026
Pay scheme
Other
Salary
£12.85 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
1554037872
Job locations
Avery Healthcare
Sheffield
S6 4TF
United Kingdom
Job description
Job responsibilities
Package Description:
Shift Details: 7 am to 2:30 pm / 2.30 om till 10 pm , including alternate weekends, bank holidays and night shifts
At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant at Loxley Park Care Home in Sheffield. If this sounds like the place for you, wed love to hear from you!
ABOUT THE ROLE
Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents.
Other responsibilities will include:
- Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times.
- Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner.
- Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident.
- Practicing safe systems of work across the range of task.
ABOUT YOU
To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role.
Our ideal candidate must:
- Have the ability to communicate effectively both verbally and in writing.
- Demonstrate initiative and be respectful towards the residents and other people in the home.
- Be an efficient worker who can carry reasonable instructions from other team members.
- Be able to be adaptive and flexible to cover a range of responsibilities at short notice.
ABOUT AVERY
At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.
Please note this role will require:
- A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Job description Job responsibilities Package Description:Shift Details: 7 am to 2:30 pm / 2.30 om till 10 pm , including alternate weekends, bank holidays and night shiftsAt Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant at Loxley Park Care Home in Sheffield. If this sounds like the place for you, wed love to hear from you!ABOUT THE ROLEYour focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents.Other responsibilities will include: Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times. Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner. Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident. Practicing safe systems of work across the range of task.ABOUT YOUTo be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role.Our ideal candidate must: Have the ability to communicate effectively both verbally and in writing. Demonstrate initiative and be respectful towards the residents and other people in the home. Be an efficient worker who can carry reasonable instructions from other team members. Be able to be adaptive and flexible to cover a range of responsibilities at short notice.ABOUT AVERYAt Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Person Specification
Qualifications
Essential
- No specific qualifications required. Comprehensive induction and training program provided.
Person Specification Qualifications Essential No specific qualifications required. Comprehensive induction and training program provided.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Avery Healthcare Group Ltd.
Address
Avery Healthcare
Sheffield
S6 4TF
United Kingdom
Employer's website
https://www.averyhealthcare.co.uk/ (Opens in a new tab)
Employer details
Employer name
Avery Healthcare Group Ltd.
Address
Avery Healthcare
Sheffield
S6 4TF
United Kingdom
Employer's website
https://www.averyhealthcare.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 12 day(s) ago
Reference: 2358759
Job summary
At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant - Bank at Chorleywood Manor Care Home in Hertfordshire. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents.
Main duties of the job
As a Care Assistant at Avery Healthcare, you will be responsible for delivering high standards of personal care, supporting the care team, and ensuring continuity of services to residents. Your role includes assisting residents in personal hygiene care, recognizing clinical risk areas, and acting courteously towards residents and visitors. You must communicate effectively, demonstrate initiative, be respectful, efficient, and adaptable to cover various responsibilities. Although experience is not required, Avery offers thorough training to ensure confidence in your role. You will contribute to a culture of respect, compassion, and a commitment to exceptional care.
About us
Avery Healthcare is among the UKs leading providers of luxury elderly care homes, emphasizing a supportive and inspiring work environment. We are passionate about enriching the later years of life for our residents by creating meaningful experiences and exceptional care. With a vision of 'creating meaningful lives together,' Avery operates over 100 homes. We prioritize employee empowerment and value, offering a culture based on respect, support, and professional growth. Avery stands out as the preferred choice for both residents and team members who seek a fulfilling and collaborative workplace.
Details
Date posted
23 September 2026
Pay scheme
Other
Salary
£13.50 an hour
Contract
Bank
Working pattern
Flexible working
Reference number
1554037874
Job locations
Avery Healthcare
Chorleywood
WD3 5TQ
United Kingdom
Job description
Job responsibilities
Package Description:
Shift Details:7 am - 7 pm / 7 pm - 7 am
At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant - Bank at Chorleywood Manor Care Home in Hertfordshire. If this sounds like the place for you, wed love to hear from you!
ABOUT THE ROLE
Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents.
Other responsibilities will include:
- Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times.
- Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner.
- Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident.
- Practicing safe systems of work across the range of task.
ABOUT YOU
To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role.
Our ideal candidate must:
- Have the ability to communicate effectively both verbally and in writing.
- Demonstrate initiative and be respectful towards the residents and other people in the home.
- Be an efficient worker who can carry reasonable instructions from other team members.
- Be able to be adaptive and flexible to cover a range of responsibilities at short notice.
ABOUT AVERY
At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.
Please note this role will require:
- A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Job description Job responsibilities Package Description:Shift Details:7 am - 7 pm / 7 pm - 7 amAt Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant - Bank at Chorleywood Manor Care Home in Hertfordshire. If this sounds like the place for you, wed love to hear from you!ABOUT THE ROLEYour focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents.Other responsibilities will include: Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times. Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner. Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident. Practicing safe systems of work across the range of task.ABOUT YOUTo be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role.Our ideal candidate must: Have the ability to communicate effectively both verbally and in writing. Demonstrate initiative and be respectful towards the residents and other people in the home. Be an efficient worker who can carry reasonable instructions from other team members. Be able to be adaptive and flexible to cover a range of responsibilities at short notice.ABOUT AVERYAt Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Person Specification
Qualifications
Essential
- To succeed, candidates must embody our values of caring, supportive, honest, respectful, and accountable behavior. Effective communication skills are essential, and while previous experience is not mandatory, it is important to show respect, initiative, and the ability to adapt flexibly to demands.
Person Specification Qualifications Essential To succeed, candidates must embody our values of caring, supportive, honest, respectful, and accountable behavior. Effective communication skills are essential, and while previous experience is not mandatory, it is important to show respect, initiative, and the ability to adapt flexibly to demands.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Avery Healthcare Group Ltd.
Address
Avery Healthcare
Chorleywood
WD3 5TQ
United Kingdom
Employer's website
https://www.averyhealthcare.co.uk/ (Opens in a new tab)
Employer details
Employer name
Avery Healthcare Group Ltd.
Address
Avery Healthcare
Chorleywood
WD3 5TQ
United Kingdom
Employer's website
https://www.averyhealthcare.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 12 day(s) ago
Reference: 2358755
Job summary
At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Senior Care Assistant at Lavender Lodge Care Home in Farnborough, Hampshire. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as a Senior Care Assistant will be to support and work alongside the Care team to deliver high standards of personal care, providing a safe, caring, innovative, open, supportive, and inclusive environment for residents, visitors and staff. Other responsibilities include monitoring the wellbeing of each resident, being aware of any change impacting on care and care plans, ensuring that new needs are met, and written records are amended to reflect any variation. Being involved in the person-centred care planning process, by implementing, monitoring, and undertaking monthly evaluations. Supporting residents with their medication requirements. Undertaking staff supervisions and supporting staff with their development where required. Acting as a key point for contact with residents, their relatives and visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are acted upon, and concerns or complaints are escalated.
Main duties of the job
As a Senior Care Assistant at Avery Healthcare, the role focuses on supporting and working alongside the Care team to deliver high standards of personal care. Responsibilities include monitoring resident wellbeing, ensuring care plans reflect any needs changes, and supporting residents with medication. Additional duties include conducting staff supervisions and acting as a contact point for residents, relatives, visitors, and healthcare professionals. The role requires candidates to embody the values of caring, supportive, honest, respectful, and accountable behavior. Avery Healthcare aims to create a supportive environment with opportunities for professional growth.
About us
Avery Healthcare is committed to providing exceptional elderly care and creating enriching, supportive environments for both residents and staff. Known as one of the UK's largest providers of luxury care homes, Avery offers a culture that values respect, compassion, and dedication. With over 100 homes, Avery fosters a close-knit community where both residents and employees are valued and empowered. The organisation emphasizes celebrating and supporting its teams as they make positive impacts on residents' lives, tailoring personal and professional growth opportunities, and maintaining a shared commitment to excellence.
Details
Date posted
23 September 2026
Pay scheme
Other
Salary
£13.90 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
1554042128
Job locations
Avery Healthcare
Reading Road
GU14 6PR
United Kingdom
Job description
Job responsibilities
Package Description:At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Senior Care Assistant at Lavender Lodge Care Home in Farnborough, Hampshire. If this sounds like the place for you, wed love to hear from you!
ABOUT THE ROLE
Your focus as a Senior Care Assistant will be tosupportand work alongside the Care team to deliver high standards of personal care, providing a safe, caring, innovative, open,supportive, andinclusiveenvironment for residents, visitors and staff.
Other responsibilitieswillinclude:
- Monitoringthe wellbeing of each resident, being aware of any changeimpactingon care and care plans, ensuring that new needs aremet,and written records are amended to reflect any variation.
- Beinginvolved in the person-centred care planning process, by implementing,monitoring,and undertaking monthly evaluations.
- Supporting residents with their medication requirements.
- Undertaking staff supervisions and supporting staff with their development where required.
- Actingas a key point for contact with residents, theirrelativesand visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are actedupon,and concerns or complaints are escalated.
ABOUT YOU
To be successful in your application, youwill live our values of caring,supportive,honest, respectful, and accountable in all that you do.
Our ideal candidatemust:
- Have an NVQ 3 or equivalent in care for care homes.
- Have 2 years experience working in similar care environment.
- Have the ability tocommunicate effectively both verbally and in writing.
- Have a positive attitude to bothsupporting and nurturing residents and staff.
- Beresponsive and flexible to cover a range of responsibilities.
ABOUT AVERY
At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.
Please note this role will require:
- A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Job description Job responsibilities Package Description:At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Senior Care Assistant at Lavender Lodge Care Home in Farnborough, Hampshire. If this sounds like the place for you, wed love to hear from you!ABOUT THE ROLEYour focus as a Senior Care Assistant will be tosupportand work alongside the Care team to deliver high standards of personal care, providing a safe, caring, innovative, open,supportive, andinclusiveenvironment for residents, visitors and staff.Other responsibilitieswillinclude: Monitoringthe wellbeing of each resident, being aware of any changeimpactingon care and care plans, ensuring that new needs aremet,and written records are amended to reflect any variation. Beinginvolved in the person-centred care planning process, by implementing,monitoring,and undertaking monthly evaluations. Supporting residents with their medication requirements. Undertaking staff supervisions and supporting staff with their development where required. Actingas a key point for contact with residents, theirrelativesand visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are actedupon,and concerns or complaints are escalated.ABOUT YOUTo be successful in your application, youwill live our values of caring,supportive,honest, respectful, and accountable in all that you do.Our ideal candidatemust: Have an NVQ 3 or equivalent in care for care homes. Have 2 years experience working in similar care environment. Have the ability tocommunicate effectively both verbally and in writing. Have a positive attitude to bothsupporting and nurturing residents and staff. Beresponsive and flexible to cover a range of responsibilities.ABOUT AVERYAt Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Person Specification
Qualifications
Essential
- The ideal candidate must have an NVQ 3 or equivalent in care for care homes and at least 2 years experience working in a similar care environment. Effective communication skills both verbally and in writing are required, along with a positive attitude toward supporting and nurturing both residents and staff. Flexibility and responsiveness to cover diverse responsibilities are also necessary.
Person Specification Qualifications Essential The ideal candidate must have an NVQ 3 or equivalent in care for care homes and at least 2 years experience working in a similar care environment. Effective communication skills both verbally and in writing are required, along with a positive attitude toward supporting and nurturing both residents and staff. Flexibility and responsiveness to cover diverse responsibilities are also necessary.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Avery Healthcare Group Ltd.
Address
Avery Healthcare
Reading Road
GU14 6PR
United Kingdom
Employer's website
https://www.averyhealthcare.co.uk/ (Opens in a new tab)
Employer details
Employer name
Avery Healthcare Group Ltd.
Address
Avery Healthcare
Reading Road
GU14 6PR
United Kingdom
Employer's website
https://www.averyhealthcare.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 12 day(s) ago
Reference: 2358751
Job summary
Package Description:Shift Details: 7:00 am -14:30 pm, 14:00 pm -21:30 pm 7:00 am- 21:30 pmAt Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Senior Care Assistant at Elstree View Care Home in Borehamwood. If this sounds like the place for you, wed love to hear from you!ABOUT THE ROLE Your focus as a Senior Care Assistant will be to support and work alongside the Care team to deliver high standards of personal care, providing a safe, caring, innovative, open, supportive, and inclusive environment for residents, visitors and staff. Other responsibilities will include: Monito
Main duties of the job
At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Senior Care Assistant at Elstree View Care Home in Borehamwood. If this sounds like the place for you, wed love to hear from you! Your focus as a Senior Care Assistant will be to support and work alongside the Care team to deliver high standards of personal care, providing a safe, caring, innovative, open, supportive, and inclusive environment for residents, visitors, and staff. Other responsibilities will include: Monitoring the wellbeing of each resident, being aware of any change impacting on care and care plans, ensuring that new needs are met.
About us
At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike. At Avery Healthcare, we focus on supporting the individuals who care for our residents, acknowledging their hard work, and celebrating their contributions. We aim to provide a culture that fosters respect, compassion, and a commitment to exceptional care in all we do.
Details
Date posted
23 September 2026
Pay scheme
Other
Salary
£14.10 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
1554082007
Job locations
Avery Healthcare
Elstree
WD6 3RG
United Kingdom
Job description
Job responsibilities
Package Description:
Shift Details: 7:00 am -14:30 pm, 14:00 pm -21:30 pm 7:00 am- 21:30 pm
At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Senior Care Assistant at Elstree View Care Home in Borehamwood. If this sounds like the place for you, wed love to hear from you!
ABOUT THE ROLE
Your focus as a Senior Care Assistant will be tosupportand work alongside the Care team to deliver high standards of personal care, providing a safe, caring, innovative, open,supportive, andinclusiveenvironment for residents, visitors and staff.
Other responsibilitieswillinclude:
- Monitoringthe wellbeing of each resident, being aware of any changeimpactingon care and care plans, ensuring that new needs aremet,and written records are amended to reflect any variation.
- Beinginvolved in the person-centred care planning process, by implementing,monitoring,and undertaking monthly evaluations.
- Supporting residents with their medication requirements.
- Undertaking staff supervisions and supporting staff with their development where required.
- Acting as a key point for contact with residents, their relatives and visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are acted upon, and concerns or complaints are escalated.
ABOUT YOU
To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do.
Our ideal candidatemust:
- Have an NVQ 3 or equivalent in care for care homes.
- Have 2 years experience working in similar care environment.
- Have the ability tocommunicate effectively both verbally and in writing.
- Have a positive attitude to bothsupporting and nurturing residents and staff.
- Beresponsive and flexible to cover a range of responsibilities.
ABOUT AVERY
At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.
Please note this role will require:
- A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Job description Job responsibilities Package Description:Shift Details: 7:00 am -14:30 pm, 14:00 pm -21:30 pm 7:00 am- 21:30 pmAt Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Senior Care Assistant at Elstree View Care Home in Borehamwood. If this sounds like the place for you, wed love to hear from you!ABOUT THE ROLEYour focus as a Senior Care Assistant will be tosupportand work alongside the Care team to deliver high standards of personal care, providing a safe, caring, innovative, open,supportive, andinclusiveenvironment for residents, visitors and staff.Other responsibilitieswillinclude: Monitoringthe wellbeing of each resident, being aware of any changeimpactingon care and care plans, ensuring that new needs aremet,and written records are amended to reflect any variation. Beinginvolved in the person-centred care planning process, by implementing,monitoring,and undertaking monthly evaluations. Supporting residents with their medication requirements. Undertaking staff supervisions and supporting staff with their development where required. Acting as a key point for contact with residents, their relatives and visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are acted upon, and concerns or complaints are escalated.ABOUT YOUTo be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do.Our ideal candidatemust: Have an NVQ 3 or equivalent in care for care homes. Have 2 years experience working in similar care environment. Have the ability tocommunicate effectively both verbally and in writing. Have a positive attitude to bothsupporting and nurturing residents and staff. Beresponsive and flexible to cover a range of responsibilities.ABOUT AVERYAt Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Person Specification
Qualifications
Essential
- Our ideal candidate must: Have an NVQ 3 or equivalent in care for care homes. Have 2 years experience working in similar care environment. Have the ability to communicate effectively both verbally and in writing. Have a positive attitude to both supporting and nurturing residents and staff. Be responsive and flexible to cover a range of responsibilities.
Person Specification Qualifications Essential Our ideal candidate must: Have an NVQ 3 or equivalent in care for care homes. Have 2 years experience working in similar care environment. Have the ability to communicate effectively both verbally and in writing. Have a positive attitude to both supporting and nurturing residents and staff. Be responsive and flexible to cover a range of responsibilities.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Avery Healthcare Group Ltd.
Address
Avery Healthcare
Elstree
WD6 3RG
United Kingdom
Employer's website
https://www.averyhealthcare.co.uk/ (Opens in a new tab)
Employer details
Employer name
Avery Healthcare Group Ltd.
Address
Avery Healthcare
Elstree
WD6 3RG
United Kingdom
Employer's website
https://www.averyhealthcare.co.uk/ (Opens in a new tab)
Apply Now
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Posted 12 day(s) ago
Reference: 2358750
Job summary
Are you already an experienced Senior Care Assistant or a Care Assistant looking to take the next step within your career? If so, we are looking for exactly the right type of people to be part of our supportive and inclusive community within our homes. Working alongside the care assistants, you will be responsible for delivering the highest quality levels of care to our residents. This includes observing, reviewing, and finalising care planning needs, assisting, and producing ideas for social activities and supporting the training and supervision of junior and new colleagues in an Akari value driven way. We look to our trusted care teams to create an environment where the atmosphere feels like our residents personal home, for them and their respective visiting family members, which suits all their individual needs. About you: A caring nature to give everyone a personal approach, Good communication and relationship building skills, Flexible and adaptable to changes at short notice, Warm, approachable, and engaging persona, Respect everyone, treating others as you would expect to be treated. What is in it for you: A competitive salary Employer Pension contribution of 3%, Recognition schemes and rewar
Main duties of the job
Are you already an experienced Senior Care Assistant or a Care Assistant looking to take the next step within your career? If so, we are looking for exactly the right type of people to be part of our supportive and inclusive community within our homes. Working alongside the care assistants, you will be responsible for delivering the highest quality levels of care to our residents. This includes observing, reviewing, and finalising care planning needs, assisting, and producing ideas for social activities and supporting the training and supervision of junior and new colleagues in an Akari value driven way. We look to our trusted care teams to create an environment where the atmosphere feels like our residents personal home, for them and their respective visiting family members, which suits all their individual needs. About you: A caring nature to give everyone a personal approach, Good communication and relationship building skills, Flexible and adaptable to changes at short notice, Warm, approachable, and engaging persona, Respect everyone, treating others as you would expect to be treated.
About us
Akari Care is dedicated to providing tailored care solutions for its residents, ensuring safety and comfort. Operating within a value-driven approach, Akari Care emphasizes personalised, kind, and community-oriented care, ensuring each resident feels that the environment is their personal home. Committed to delivering excellence, Akari Care offers continuous support and training for team members, all aimed at cultivating a harmonious and engaging environment for both staff and residents. If you share our values and aspire to make a difference, Akari Care welcomes you to be a part of this compassionate community.
Details
Date posted
23 September 2026
Pay scheme
Other
Salary
£14.05 to £15.09 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
1554041990
Job locations
Akari Care
Newton Aycliffe
DL5 7ER
United Kingdom
Job description
Job responsibilities
Are you already an experienced Senior Care Assistant or a Care Assistant looking to take the next step within your career? If so, we are looking for exactly the right type of people to be part of our supportive and inclusive community within our homes.
Working alongside the care assistants, you will be responsible for delivering the highest quality levels of care to our residents. This includes observing, reviewing, and finalising care planning needs, assisting, and producing ideas for social activities and supporting the training and supervision of junior and new colleagues in an Akari value driven way.
We look to our trusted care teams to create an environment where the atmosphere feels like our residents personal home, for them and their respective visiting family members, which suits all their individual needs.
About you:
- A caring nature to give everyone a personal approach,
- Good communication and relationship building skills,
- Flexible and adaptable to changes at short notice,
- Warm, approachable, and engaging persona,
- Respect everyone, treating others as you would expect to be treated.
What is in it for you:
- A competitive salary
- Employer Pension contribution of 3%,
- Recognition schemes and rewarding referral schemes,
- We offer Wage stream - a money management app that you access to a percentage of your pay as you earn it.
- Uniform provided and DBS check costs paid,
- 28 days annual leave (based on full-time hours, including Bank Holidays),
- Fully funded training and development,
- Support with personal development plans
Whether you are an experienced carer or are starting a career in care, we are looking for colleagues who can make a difference for our residents within Akari Care. In case you had not guessed, our values are:
- Personalised
- Kind
- Caring
- Trusted
- Community
If you share our values, then we would love to hear from you.
Job description
Job responsibilities
Are you already an experienced Senior Care Assistant or a Care Assistant looking to take the next step within your career? If so, we are looking for exactly the right type of people to be part of our supportive and inclusive community within our homes.
Working alongside the care assistants, you will be responsible for delivering the highest quality levels of care to our residents. This includes observing, reviewing, and finalising care planning needs, assisting, and producing ideas for social activities and supporting the training and supervision of junior and new colleagues in an Akari value driven way.
We look to our trusted care teams to create an environment where the atmosphere feels like our residents personal home, for them and their respective visiting family members, which suits all their individual needs.
About you:
- A caring nature to give everyone a personal approach,
- Good communication and relationship building skills,
- Flexible and adaptable to changes at short notice,
- Warm, approachable, and engaging persona,
- Respect everyone, treating others as you would expect to be treated.
What is in it for you:
- A competitive salary
- Employer Pension contribution of 3%,
- Recognition schemes and rewarding referral schemes,
- We offer Wage stream - a money management app that you access to a percentage of your pay as you earn it.
- Uniform provided and DBS check costs paid,
- 28 days annual leave (based on full-time hours, including Bank Holidays),
- Fully funded training and development,
- Support with personal development plans
Whether you are an experienced carer or are starting a career in care, we are looking for colleagues who can make a difference for our residents within Akari Care. In case you had not guessed, our values are:
- Personalised
- Kind
- Caring
- Trusted
- Community
If you share our values, then we would love to hear from you.
Person Specification
Qualifications
Essential
- A caring nature, good communication skills, flexibility, and a warm, engaging persona are essential. Additionally, experience in supporting and training junior staff members in a care environment is advantageous.
Person Specification
Qualifications
Essential
- A caring nature, good communication skills, flexibility, and a warm, engaging persona are essential. Additionally, experience in supporting and training junior staff members in a care environment is advantageous.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Akari Care Limited
Address
Akari Care
Newton Aycliffe
DL5 7ER
United Kingdom
Employer's website
Employer details
Employer name
Akari Care Limited
Address
Akari Care
Newton Aycliffe
DL5 7ER
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Your application has been submitted.
Receptionist/Care Navigator
Old Swan Health Centre Group Practice View all jobs
Posted 12 day(s) ago
Reference: 2357537
Job summary
Old Swan Health Centre Group Practice is looking to recruit a part-time, 20 hours per week Care Navigator/Receptionist to join our busy but friendly team serving 9,200 patients. The ideal candidate will have experience of working in a GP Practice or office environment, along with IT, communication and customer service skills. Previous experience is not essential as training will be provided.
This role will be perfect for an enthusiastic, self-motivated person who has a passion for delivering excellent patient care. The successful candidate should be confident, professional with excellent telephone skills and the ability to multi-task in a fast-paced environment. The ideal candidate will have experience working in a GP practice or office environment, along with strong IT, communication, and customer service skills. Previous experience is not essential, as full training will be provided.
This role will be perfect for an enthusiastic, self-motivated person who has a passion for delivering excellent patient care. The successful candidate should be confident, professional with excellent telephone skills and the ability to multi-task in a fast-paced environment.
Main duties of the job
The Care Navigator is responsible for the daily operations of the front desk and will be responsible for answering the telephone, scheduling appointments, and performing other administrative duties. Following practice processes to actively signpost patients to the most appropriate healthcare professional and service, whilst handling any complex queries and challenging situations in a professional manner, ensuring issues are resolved where possible at the first point of contact.
About us
Our team includes 5 Partners, 2 Salaried GPs, ANP, 4 Registrars, 2 Practice Nurses, HCA, Pharmacist, Physiotherapist, Practice Manager, Secretary, Reception Manager and a team of Care Navigators and Administrative Staff.
We pride ourselves as being one big work family, providing each other with the necessary support and guidance to achieve the aims and goals or the practice.
Details
Date posted
22 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A5812-26-0008
Job locations
Crystal Close
Old Swan
Liverpool
L13 2GA
United Kingdom
Job description
Job responsibilities
KEY DUTIES AND RESPONSIBILITIES:
- Answering high volume calls from our patients, in an efficient and courteous manner, putting patients at ease and providing clear concise information.
- Take clear and concise notes of patients interactions ensuring that these are documented accurately in EMIS using Ardens Navigation Template.
- After appropriate training, triage patient calls using a variety of questioning techniques to develop a full picture of the nature of the patients problem and signpost the patient to the appropriate care.
- Identify potentially serious problems and bring those to the immediate attention of the correct clinician ie doctor, oncall doctor
- For less serious problems negotiate with the patient and identify an appropriate timeframe for them to be seen and the appropriate professional to see them.
- Building and maintaining strong relationships with all direct team members, clinicians and healthcare professionals in the practice.
- Developing and maintaining an in-depth knowledge and understanding of the services provided in the practice and in the wider health community; be able to use this knowledge to guide the patient to the service, which is most likely to meet their needs, whether inside or outside the practice.
- Deal appropriately with instructions and queries from clinicians and outside agencies.
- Following practice standard operating procedures.
- Dealing with patient requests received via Online and Patchs
- Responding to email requests received
- Scanning documents and forwarding for action when required.
- Action tasks received.
- Supporting the pharmacy team with patient prescription requests, both in paper form and over the telephone.
- Processing and issuing of prescriptions within standard timeframes as per practice policy.
- Maintain strict confidentiality in relation to all issues concerned within the service and adhere to the requirements of the Data Protection Act 1984, Information Governance and Caldicott Principles.
Job description
Job responsibilities
KEY DUTIES AND RESPONSIBILITIES:
- Answering high volume calls from our patients, in an efficient and courteous manner, putting patients at ease and providing clear concise information.
- Take clear and concise notes of patients interactions ensuring that these are documented accurately in EMIS using Ardens Navigation Template.
- After appropriate training, triage patient calls using a variety of questioning techniques to develop a full picture of the nature of the patients problem and signpost the patient to the appropriate care.
- Identify potentially serious problems and bring those to the immediate attention of the correct clinician ie doctor, oncall doctor
- For less serious problems negotiate with the patient and identify an appropriate timeframe for them to be seen and the appropriate professional to see them.
- Building and maintaining strong relationships with all direct team members, clinicians and healthcare professionals in the practice.
- Developing and maintaining an in-depth knowledge and understanding of the services provided in the practice and in the wider health community; be able to use this knowledge to guide the patient to the service, which is most likely to meet their needs, whether inside or outside the practice.
- Deal appropriately with instructions and queries from clinicians and outside agencies.
- Following practice standard operating procedures.
- Dealing with patient requests received via Online and Patchs
- Responding to email requests received
- Scanning documents and forwarding for action when required.
- Action tasks received.
- Supporting the pharmacy team with patient prescription requests, both in paper form and over the telephone.
- Processing and issuing of prescriptions within standard timeframes as per practice policy.
- Maintain strict confidentiality in relation to all issues concerned within the service and adhere to the requirements of the Data Protection Act 1984, Information Governance and Caldicott Principles.
Person Specification
Qualifications
Essential
- GCSEs or equivalent
- Strong written and communication skills required.
Desirable
- Previous experience working in a medical office environment preferred
- Knowledge of EMIS Web
Person Specification
Qualifications
Essential
- GCSEs or equivalent
- Strong written and communication skills required.
Desirable
- Previous experience working in a medical office environment preferred
- Knowledge of EMIS Web
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Old Swan Health Centre Group Practice
Address
Crystal Close
Old Swan
Liverpool
L13 2GA
United Kingdom
Employer's website
Employer details
Employer name
Old Swan Health Centre Group Practice
Address
Crystal Close
Old Swan
Liverpool
L13 2GA
United Kingdom
Employer's website
Apply Now
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Success!
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Posted 12 day(s) ago
Reference: 2357536
Job summary
We are looking for a friendly, professional and motivated Receptionist to join our busy GP Practice team.
As the first point of contact for patients, you will play a key role in providing a welcoming, efficient and high-quality service. The role includes reception and telephone duties, appointment management, patient queries and care navigation, ensuring patients are directed to the most appropriate healthcare professional or service.
The successful candidate must have previous experience using EMIS Web and ideally have experience working within a GP Practice or NHS setting. You will need excellent communication and organisational skills, the ability to remain calm under pressure and a professional, compassionate approach to patients.
Confidentiality, teamwork and a commitment to delivering excellent patient care are essential.
Main duties of the job
- Provide a professional, welcoming and efficient reception service to patients, visitors and healthcare professionals.
- Answer telephone calls promptly and courteously, dealing with enquiries appropriately and taking accurate messages.
- Book, amend and cancel appointments using EMIS Web, ensuring patients are directed to the most appropriate service.
- Undertake care navigation, assessing patient needs within the scope of the role and signposting to appropriate clinicians, services or community resources.
- Register new patients and maintain accurate and up-to-date patient records.
- Process requests for prescriptions, test results and other routine patient enquiries in line with practice procedures.
- Maintain strict confidentiality and comply with GDPR, practice policies and NHS requirements.
- Manage challenging or sensitive situations calmly and professionally, escalating concerns where appropriate.
- Liaise effectively with GPs, nurses, administrative staff and external healthcare providers.
- Support the wider practice team with administrative duties and contribute to the smooth running of the practice.
- Follow practice protocols for safeguarding, infection prevention, health and safety and information governance.
- Participate in training, team meetings and service improvement activities as required.
About us
Dingle Park Practice is a friendly, well-established GP Practice based in Liverpool, providing high-quality NHS services to our local community.
We are a busy and forward-thinking practice with a diverse, multidisciplinary team including GPs, nurses, healthcare assistants, pharmacists, physiotherapists, social prescribers, care coordinators, administrators and reception staff.
We pride ourselves on providing compassionate, patient-centred care while supporting our staff to work together as one team. We are a training practice and are committed to developing our workforce and continually improving the services we provide.
We are looking for someone who shares our values, enjoys working as part of a team and is committed to providing a friendly and professional service to our patients.
Details
Date posted
22 September 2026
Pay scheme
Other
Salary
£13 to £14.50 an hour
Contract
Bank
Working pattern
Full-time, Part-time, Flexible working
Reference number
A4243-26-0008
Job locations
Riverside Centre For Health
Park Street
Liverpool
L8 6QP
United Kingdom
Job description
Job responsibilities
Job Description GP Practice Receptionist
Job Title: GP Practice Receptionist
Location: Dingle Park Practice
Responsible to: Practice Manager
Accountable to: Practice Manager / Partners
Job Purpose
To provide a professional, friendly and efficient reception service to patients and visitors, supporting the delivery of high-quality primary care services. The postholder will be responsible for reception and administrative duties, appointment management and care navigation, ensuring patients are directed to the most appropriate service.
Main Duties and Responsibilities
- Provide a friendly, professional and welcoming reception service.
- Answer telephone calls and deal with patient enquiries appropriately and sensitively.
- Book, amend and cancel appointments using EMIS Web.
- Undertake care navigation, identifying patients needs and directing them to the most appropriate clinician, service or community resource.
- Maintain accurate and up-to-date patient records on EMIS Web.
- Process administrative requests, including prescription and test-result enquiries, in accordance with practice procedures.
- Register new patients and process patient information accurately.
- Maintain patient confidentiality and comply with GDPR and information governance requirements.
- Deal appropriately with challenging situations and escalate concerns when necessary.
- Liaise effectively with GPs, nurses, administrative staff and other members of the multidisciplinary team.
- Follow practice policies relating to safeguarding, health and safety, infection prevention and confidentiality.
- Participate in staff meetings, training and practice development activities.
- Undertake other reasonable duties appropriate to the role and needs of the practice.
Key Responsibilities
The postholder will be expected to work as part of the wider practice team, demonstrating a positive and flexible approach while maintaining high standards of patient care, professionalism and confidentiality at all times.
Job description
Job responsibilities
Job Description GP Practice Receptionist
Job Title: GP Practice Receptionist
Location: Dingle Park Practice
Responsible to: Practice Manager
Accountable to: Practice Manager / Partners
Job Purpose
To provide a professional, friendly and efficient reception service to patients and visitors, supporting the delivery of high-quality primary care services. The postholder will be responsible for reception and administrative duties, appointment management and care navigation, ensuring patients are directed to the most appropriate service.
Main Duties and Responsibilities
- Provide a friendly, professional and welcoming reception service.
- Answer telephone calls and deal with patient enquiries appropriately and sensitively.
- Book, amend and cancel appointments using EMIS Web.
- Undertake care navigation, identifying patients needs and directing them to the most appropriate clinician, service or community resource.
- Maintain accurate and up-to-date patient records on EMIS Web.
- Process administrative requests, including prescription and test-result enquiries, in accordance with practice procedures.
- Register new patients and process patient information accurately.
- Maintain patient confidentiality and comply with GDPR and information governance requirements.
- Deal appropriately with challenging situations and escalate concerns when necessary.
- Liaise effectively with GPs, nurses, administrative staff and other members of the multidisciplinary team.
- Follow practice policies relating to safeguarding, health and safety, infection prevention and confidentiality.
- Participate in staff meetings, training and practice development activities.
- Undertake other reasonable duties appropriate to the role and needs of the practice.
Key Responsibilities
The postholder will be expected to work as part of the wider practice team, demonstrating a positive and flexible approach while maintaining high standards of patient care, professionalism and confidentiality at all times.
Person Specification
Experience
Essential
- EMIS Web experience
- Primary care experience
Qualifications
Essential
- GCSE grade A-C or equivalent in Maths and English
Person Specification
Experience
Essential
- EMIS Web experience
- Primary care experience
Qualifications
Essential
- GCSE grade A-C or equivalent in Maths and English
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Dingle Park Practice
Address
Riverside Centre For Health
Park Street
Liverpool
L8 6QP
United Kingdom
Employer's website
Employer details
Employer name
Dingle Park Practice
Address
Riverside Centre For Health
Park Street
Liverpool
L8 6QP
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 13 day(s) ago
Reference: 2357525
Job summary
Are you welcoming, professional, and confident communicating with people from all backgrounds and across different services?
Do you take pride in helping people find solutions and ensuring they receive the support they need?
Are you empathetic, calm under pressure, hardworking, and passionate about delivering excellent patient care?
If so, we would love to hear from you.
We have an exciting opportunity for a motivated individual to join our fantastic Patient Care Team. As a key member of the practice, you will play an important role in supporting patients and ensuring they receive a high standard of service.
This position is for 37.5 hours per week, worked between 8am and 6.30pm, Monday to Friday and between 8am and 8pm on a Wednesday. Flexibility may be required to support the operational needs of the practice.
Main duties of the job
As a Patient Care Co-ordinator, you will be responsible for delivering a professional, efficient, and patient-focused service. Key responsibilities include:
- Acting as a first point of contact for patients, responding to enquiries in person, by telephone, email, and online requests.
- Managing appointment bookings and supporting the maintenance of the practice appointment system.
- Processing prescription requests, referrals, and follow-up actions in a timely manner.
- Answering incoming telephone calls and directing enquiries to the appropriate person or service.
- Signposting patients to the most appropriate healthcare service or support available.
- Liaising with patients, colleagues, and external organisations to ensure effective communication and continuity of care.
- Maintaining accurate patient records, including data entry and clinical coding using SystmOne.
- Handling incoming correspondence, emails, and administrative requests efficiently.
- Processing and directing requests for information, including Subject Access Requests (SARs), insurance reports, solicitor letters, and DVLA forms.
- Undertaking system searches and producing information as requested.
- Providing administrative support to clinicians and the wider practice team.
- Photocopying, scanning, filing, and completing general office administration tasks.
- Maintaining a clean, organised, and professional working environment.
- Ensuring patient confidentiality is maintained at all times and complying with practice policies and procedures.
About us
Albany Surgery is located in the heart of Newton Abbot and operates from modern, purpose-built premises. We currently care for a growing patient population of approximately 10,000 patients and are proud members of the Newton West Primary Care Network (PCN), working collaboratively with neighbouring practices to deliver high-quality healthcare services.
We are a skilled and diverse multidisciplinary team comprising:
- 4 GP Partners
- 7 Salaried GPs
- 1 Advanced Nurse Practitioner
- 2 Lead Nurses
- 1 Practice Nurse
- 3 Healthcare Assistants
- 1 Pharmacist
- 1 Pharmacy Technician
- Management and Patient Care Teams
At Albany Surgery, education and professional development are central to our ethos. We are actively involved in training the next generation of healthcare professionals, including GP Registrars and Medical Students, and provide ongoing learning and development opportunities for all members of our team.
We recognise the challenges currently facing primary care and remain committed to our belief that people are our greatest asset. We strive to create a supportive, inclusive, and rewarding working environment where staff are empowered to develop their skills, achieve their potential, and deliver outstanding patient care.
We are proud to be a dynamic, family-orientated practice with a strong team culture that values collaboration, respect, and continuous improvement.
Details
Date posted
22 September 2026
Pay scheme
Other
Salary
£12.71 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
A0187-26-0007
Job locations
Albany Surgery
Scott Close
Newton Abbot
Devon
TQ12 1GJ
United Kingdom
Job description
Job responsibilities
The full role and responsibilities are outlined in the attached job description. The job description is subject to ongoing review in partnership with the post holder.
Job description Job responsibilities The full role and responsibilities are outlined in the attached job description. The job description is subject to ongoing review in partnership with the post holder.
Person Specification
Knowledge and Skills
Essential
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- Effective time management (planning and organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving and analytical skills
- Ability to follow policy and procedure
Desirable
- SystmOne user or experience in using an alternative clinical system
Qualifications
Essential
- Educated to GCSE level or equivalent
- GCSE Mathematics and English (C or above)
Desirable
- AMSPAR Receptionist Qualification
- NVQ Level 2 in Health and Social Care
Experience
Essential
- Experience of working with the general public
- Experience of working with vulnerable people
Desirable
- Experience of working in a GP practice / Primary Care
- Experience of administrative duties
Personal Qualities
Essential
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
Other requirements
Essential
- Flexibility to work outside of core office hours
Person Specification Knowledge and Skills Essential Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Competent in the use of Office and Outlook Effective time management (planning and organising) Ability to work as a team member and autonomously Good interpersonal skills Problem solving and analytical skills Ability to follow policy and procedure Desirable SystmOne user or experience in using an alternative clinical system Qualifications Essential Educated to GCSE level or equivalent GCSE Mathematics and English (C or above) Desirable AMSPAR Receptionist Qualification NVQ Level 2 in Health and Social Care Experience Essential Experience of working with the general public Experience of working with vulnerable people Desirable Experience of working in a GP practice / Primary Care Experience of administrative duties Personal Qualities Essential Polite and confident Flexible and cooperative Motivated Forward thinker High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure Other requirements Essential Flexibility to work outside of core office hours
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Albany Surgery
Address
Albany Surgery
Scott Close
Newton Abbot
Devon
TQ12 1GJ
United Kingdom
Employer's website
https://www.albanysurgery.co.uk (Opens in a new tab)
Employer details
Employer name
Albany Surgery
Address
Albany Surgery
Scott Close
Newton Abbot
Devon
TQ12 1GJ
United Kingdom
Employer's website
https://www.albanysurgery.co.uk (Opens in a new tab)
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Complex Care Team Administrator
Harbourside Family Practice View all jobs
Posted 13 day(s) ago
Reference: 2357516
Job summary
We have an exciting new role as a part-time administrator supporting our established and welcoming Complex Care Team. This is a neighbourhood working project, supporting people with frailty and complex care needs in the community. Working eighteen hours a week based at Harbourside Family Practice, you will be working with a dedicated team of staff from practices within the Gordano Valley Primary Care Network as well as Sirona. You will also be liaising with external agencies, including Social Care.
Flexibility around working days and willingness to travel is essential, as you will be required to attend one or more MDT meetings a week. These will be at one of the four GP practices in Portishead, Pill and Clevedon, and on different days depending on the location.
We are looking for a team player, with experience of managing a busy workload, who is passionate about supporting clinical staff to ensure best outcomes for patients.
Main duties of the job
Administrative Support for the Complex Care Team based at Harbourside Family Practice.
Liaison with external agencies who are involved in the work of the Complex Care Team.
Arranging and attending MDT meetings at four GP practices in Clevedon, Portishead and Pill.
Minuting meetings and ensuring all agreed actions are recorded and distributed.
Maintaining patient records on excel, EMIS and Black Pear.
Information governance for MDT meetings.
Support with data analysis of CTT outcomes.
About us
Harbourside Family Practice is a forward thinking practice with a strong emphasis on teamwork, patient-centred care and continuous improvement. We operate from a modern, purpose built health centre with bright spacious facilities.
The practice is part of the Gordano Valley Primary Care Network, which is made up of four practices with a population of over 50,000 patients. The Complex Care Team works across the PCN and is part of the National Neighbourhood Health Implementation Programme. The team functions inside a 'team of teams' framework that brings together general practice staff. community nurses, mental health workers, social care providers and voluntary organisations. The focus is on proactive support for individuals managing complex health conditions with frailty risks.
We are committed to learning and development and provide a supportive environment in which members of our team can develop their skills and experience.
Details
Date posted
22 September 2026
Pay scheme
Other
Salary
£14.50 to £16.40 an hour Band 4 - 5 Equivalent
Contract
Fixed term
Duration
12 months
Working pattern
Part-time, Flexible working
Reference number
A0356-26-0011
Job locations
2 Haven View
Portishead
Bristol
BS20 7QA
United Kingdom
Job description
Job responsibilities
Administrative Support for the Complex Care Team
Administration of the CCT Teams channel
General administrative and IT support for the Community Specialist Practitioner (CSP) and Community Care Co-ordinators
Support clinical leads to proactively identify patients for neighbourhood support worker caseload.
Support project planning meetings
Referral Management
Accept referrals from multiple agencies and liaise with the team to allocate workload.
Record referral progress and outcomes.
MDT Meeting Support
Attend CCT MDT meetings across the four practices.
Prepare and distribute agendas prior to meetings.
Lead on information governance for MDT meetings.
Take meeting minutes and support team in the completion of care plans.
Record agreed actions on EMIS and send to team members.
Patient Follow Up & Communication
Act as point of contact for people supported by the CCT as required (phone calls and/or messages).
Prepare and communicate discharge summaries to patients via preferred method.
Data & Reporting
Support data analysts to review outcomes of the project by providing anonymised data as needed.
Support research team by providing qualitative data in the care plan as required.
Job description
Job responsibilities
Administrative Support for the Complex Care Team
Administration of the CCT Teams channel
General administrative and IT support for the Community Specialist Practitioner (CSP) and Community Care Co-ordinators
Support clinical leads to proactively identify patients for neighbourhood support worker caseload.
Support project planning meetings
Referral Management
Accept referrals from multiple agencies and liaise with the team to allocate workload.
Record referral progress and outcomes.
MDT Meeting Support
Attend CCT MDT meetings across the four practices.
Prepare and distribute agendas prior to meetings.
Lead on information governance for MDT meetings.
Take meeting minutes and support team in the completion of care plans.
Record agreed actions on EMIS and send to team members.
Patient Follow Up & Communication
Act as point of contact for people supported by the CCT as required (phone calls and/or messages).
Prepare and communicate discharge summaries to patients via preferred method.
Data & Reporting
Support data analysts to review outcomes of the project by providing anonymised data as needed.
Support research team by providing qualitative data in the care plan as required.
Person Specification
Qualifications
Essential
- Educated to at least GCSE grade C and above in Maths and English or equivalent (or substantial experience in a similar role will be considered)
- Demonstrable commitment to professional development
Experience
Essential
- Three years administrative experience
- Demonstrable experience of working as part of a team
Desirable
- Experience of working in a GP Surgery or in healthcare
- Experience of using EMIS web and Black Pear
- Experience of organising MDT meetings
Skills and Abilities
Essential
- Excellent IT skills including Microsoft Office
- Excellent communication skills at all levels
- Good organisation skills
- Ability to work on own initiative as well as part of a team
- Full Uk driving licence and use of a car
- Willingness to travel to Clevedon, Pill and Portishead
- Flexibility to attend meetings on different days of the week
Personal Qualities and Attributes
Essential
- An understanding of and adherence to the need for strict confidentiality.
- Ability to work without direct supervision and determine own workload and priorities
- Ability to use own judgement, resourcefulness and common sense
- Pleasant and articulate
- Able to remain calm and professional under pressure
- Ability to multi-task
Person Specification
Qualifications
Essential
- Educated to at least GCSE grade C and above in Maths and English or equivalent (or substantial experience in a similar role will be considered)
- Demonstrable commitment to professional development
Experience
Essential
- Three years administrative experience
- Demonstrable experience of working as part of a team
Desirable
- Experience of working in a GP Surgery or in healthcare
- Experience of using EMIS web and Black Pear
- Experience of organising MDT meetings
Skills and Abilities
Essential
- Excellent IT skills including Microsoft Office
- Excellent communication skills at all levels
- Good organisation skills
- Ability to work on own initiative as well as part of a team
- Full Uk driving licence and use of a car
- Willingness to travel to Clevedon, Pill and Portishead
- Flexibility to attend meetings on different days of the week
Personal Qualities and Attributes
Essential
- An understanding of and adherence to the need for strict confidentiality.
- Ability to work without direct supervision and determine own workload and priorities
- Ability to use own judgement, resourcefulness and common sense
- Pleasant and articulate
- Able to remain calm and professional under pressure
- Ability to multi-task
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Harbourside Family Practice
Address
2 Haven View
Portishead
Bristol
BS20 7QA
United Kingdom
Employer's website
https://www.harboursidefmp.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Harbourside Family Practice
Address
2 Haven View
Portishead
Bristol
BS20 7QA
United Kingdom
Employer's website
https://www.harboursidefmp.nhs.uk/ (Opens in a new tab)
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Care Coordinator (PCN)
North Liverpool Primary Care Network View all jobs
Posted 13 day(s) ago
Reference: 2357503
Job summary
At North Liverpool Primary Care Network, we pride ourselves on being a forward-thinking organisation that embraces innovation, collaboration and continuous improvement. Working within our Care Coordinator team, you will thrive in a fast-paced environment where no two days are the same. You will play a pivotal role in supporting patients to access the right services at the right time, helping to improve outcomes and patient experience across our network.
As a key member of the team, you will also act as an ambassador for the work of the PCN, helping to showcase our services, successes and community impact through social media and digital engagement. You will be the link between our teams, patients and wider stakeholders, promoting the valuable work taking place across the network and ensuring our achievements are shared with the communities we serve.
This is an exciting opportunity for someone who is proactive, organised and passionate about making a difference, with the ability to build strong relationships, adapt to changing priorities and contribute to the continued development of innovative primary care services.
Why join us?
Be part of a progressive and supportive PCN focused on improving patient care.
Work in a varied and dynamic role with opportunities to develop new skills.
Help shape and promote innovative services that make a real difference to local communities.
Join a team that values collaboration, creativity and continuous improvement.
Main duties of the job
This role offers the opportunity to be at the heart of Primary Care Network development, supporting projects that make a real difference to patients, practices and the wider community. With a varied workload and no two days the same, it is ideal for someone who enjoys building relationships and contributing to innovative healthcare services.
As a Care Coordinator, you will work with PCN leaders, practice teams and partner organisations to improve patient care and access to services. You will support patients with personalised care needs, helping them navigate health and community services and access the right support at the right time.
You will help promote the work of the PCN through social media, patient engagement activities and health campaigns, raising awareness of local services, screening programmes, immunisations and wellbeing initiatives. You will also support the Patient Participation Group, gather patient feedback and contribute to service improvements.
Working closely with the PCN Manager, Clinical Director and partner organisations, you will support quality improvement projects, audits and healthcare programmes while developing partnerships that enhance integrated patient care.
This is an exciting opportunity for a proactive and organised individual who thrives in a fast-paced environment and wants to play a key role in improving health outcomes across North Liverpool.
About us
North Liverpool is the largest Primary Care Network (PCN) in Liverpool, comprising 21 aligned GP practices serving a weighted population of approximately 150,000 patients. Our network brings together forward-thinking GP practices and multidisciplinary healthcare professionals who are dedicated to delivering high-quality, patient-centred, and integrated care. Through collaboration and innovation, we strive to improve health outcomes and meet the evolving needs of our diverse local communities.
Details
Date posted
22 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A2628-26-0003
Job locations
Croxteth Family Health Centre
40 Altcross Road
Liverpool
L11 0BS
United Kingdom
Job description
Job responsibilities
1. Undertake work in line with PCN directed priorities.
2. Manager PCN Social Media
3. Proactively identify and work with a cohort of people to support their personalised care requirements, using the available decision support aids
4. Support Link worker manager, with appointment audits and coordinator of outreach work
5. Support PCN Neighbourhood leads
6. Support PCN Clinical director and PCN manager
7. Send Patient surveys for PCN Practices
8. Raise awareness of health promotion in PCN Practices
9. Support PCN Leads with uptake of national screening programmes
10. Support PCN Leads with immunisation programmes
11. Support delivery of the PCN covid vaccination programme
12. Direct liaison with multi agencies to coordinate care for patients
13. Lead PCN patient participation group
14. Run PCN Extended access audits
15. To support patient/carer contact roles, and collate patient and carer feedback on their experiences
16. Support Quality and Outcome Frameworks and other DES/LES specifications
17. Maintain and develop PCN engagement with all practice staff and encourage best practice
18. Perform any other duties assigned by management
Job description
Job responsibilities
1. Undertake work in line with PCN directed priorities.
2. Manager PCN Social Media
3. Proactively identify and work with a cohort of people to support their personalised care requirements, using the available decision support aids
4. Support Link worker manager, with appointment audits and coordinator of outreach work
5. Support PCN Neighbourhood leads
6. Support PCN Clinical director and PCN manager
7. Send Patient surveys for PCN Practices
8. Raise awareness of health promotion in PCN Practices
9. Support PCN Leads with uptake of national screening programmes
10. Support PCN Leads with immunisation programmes
11. Support delivery of the PCN covid vaccination programme
12. Direct liaison with multi agencies to coordinate care for patients
13. Lead PCN patient participation group
14. Run PCN Extended access audits
15. To support patient/carer contact roles, and collate patient and carer feedback on their experiences
16. Support Quality and Outcome Frameworks and other DES/LES specifications
17. Maintain and develop PCN engagement with all practice staff and encourage best practice
18. Perform any other duties assigned by management
Person Specification
Qualifications
Essential
- ECDL or equivalent Diploma/ HNC level (or relevant experience)
- NVQ Level 2 Business Administration (or relevant experience) Demonstrable commitment to professional and personal development
Desirable
- Training in motivational coaching and interviewing or equivalent Oliver McGowan training
- Excel, microsoft office training
- Teams training
Experience
Essential
- Experience of working with healthcare professionals and or previous experience in the NHS or social care or relevant field (including unpaid work)
- Experience of data collection and providing monitoring information to assess the impact of services
- Experience of partnership/collaborative working and of building relationships across a variety of organisations Working in a multi-disciplinary setting where influence and negotiation is required Knowledge/familiarity with medical terminology
Desirable
- Experience of supporting people, their families and carers in a related role (including unpaid work)
- Experience in use of EMIS databases
- Experience of working in the NHS with or in general practice Vulnerable adults awareness Experience of care of the elderly
Person Specification
Qualifications
Essential
- ECDL or equivalent Diploma/ HNC level (or relevant experience)
- NVQ Level 2 Business Administration (or relevant experience) Demonstrable commitment to professional and personal development
Desirable
- Training in motivational coaching and interviewing or equivalent Oliver McGowan training
- Excel, microsoft office training
- Teams training
Experience
Essential
- Experience of working with healthcare professionals and or previous experience in the NHS or social care or relevant field (including unpaid work)
- Experience of data collection and providing monitoring information to assess the impact of services
- Experience of partnership/collaborative working and of building relationships across a variety of organisations Working in a multi-disciplinary setting where influence and negotiation is required Knowledge/familiarity with medical terminology
Desirable
- Experience of supporting people, their families and carers in a related role (including unpaid work)
- Experience in use of EMIS databases
- Experience of working in the NHS with or in general practice Vulnerable adults awareness Experience of care of the elderly
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
North Liverpool Primary Care Network
Address
Croxteth Family Health Centre
40 Altcross Road
Liverpool
L11 0BS
United Kingdom
Employer's website
https://www.northliverpoolnetwork.nhs.uk (Opens in a new tab)
Employer details
Employer name
North Liverpool Primary Care Network
Address
Croxteth Family Health Centre
40 Altcross Road
Liverpool
L11 0BS
United Kingdom
Employer's website
https://www.northliverpoolnetwork.nhs.uk (Opens in a new tab)
Apply Now
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Head of Nursing - Urgent and Emergency Care
Northampton General Hospital View all jobs
Posted 13 day(s) ago
Reference: 2357500
Job summary
An exciting opportunity has arisen for an exceptional senior nurse leader to join University Hospitals of Northamptonshire as Head of Nursing for Urgent and Emergency Care.
This pivotal role provides strategic, professional and operational nursing leadership across a large and complex UEC portfolio, including Emergency Care, Acute Medicine and unscheduled care services. Working as part of the divisional triumvirate, you will lead quality improvement, workforce transformation, governance, patient safety and operational performance.
We are seeking a credible and experienced senior nursing leader with substantial UEC experience and a proven record of leading large teams, delivering service improvement and maintaining high standards of patient care.
Registered Nurse with current NMC registration.
Significant senior nursing leadership experience within Urgent and Emergency Care.
Current or recent experience at Head of Nursing, Deputy Head of Nursing or Associate Director of Nursing level.
Demonstrable experience of leading quality, governance, workforce and operational performance.
Proven success in service transformation, workforce planning and safe staffing.
Highly developed leadership, communication, influencing and stakeholder-management skills.
Main duties of the job
Provide visible, credible and compassionate nursing leadership across the Urent and Emergency Care portfolio.
Lead the delivery of safe, effective and high-quality patient care and experience.
Drive quality improvement, clinical governance and patient-safety priorities.
Shape workforce strategy, safe staffing, recruitment, retention and professional development.
Work collaboratively with clinical, operational and corporate colleagues to deliver performance and transformation.
Influence senior stakeholders and represent nursing across the organisation and wider system.
About us
Please submit your application as soon as possible, as we reserve the right to close adverts once sufficient applications have been received.
We recognise that AI tools can support application writing; however, candidates are asked to keep their use to a minimum. Responses should reflect your own experience, skills and knowledge, as over-reliance on AI-generated content may result in generic answers that do not accurately represent your abilities.
University Hospitals of Northamptonshire (UHN) brings together Kettering General Hospital NHS Foundation Trust and Northampton General Hospital NHS Trust. As a group, we are committed to improving services for our communities through collaboration, modernising care delivery and striving for excellence. Working together enables us to share expertise, strengthen services and create greater opportunities, and there may be a requirement to work across sites depending on service needs.
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 8d
Salary
£94,356 to £108,814 a year per annum
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
265-8262835-MED
Job locations
University Hospitals of Northamptonshire
Northamptonshire
Northampton
NN1 5BD
United Kingdom
Job description
Job responsibilities
Please see attached job description
Our Excellence Values are Compassion, Accountability, Respect, Integrity and Courage. UHN welcomes applications from all backgrounds and is committed to an inclusive working environment. We are proud signatories of the Armed Forces Covenant and hold the Gold Award under the Employer Recognition Scheme. Candidates who identify as members of the Armed Forces community and meet the essential criteria will be guaranteed an interview.
Job description
Job responsibilities
Please see attached job description
Our Excellence Values are Compassion, Accountability, Respect, Integrity and Courage. UHN welcomes applications from all backgrounds and is committed to an inclusive working environment. We are proud signatories of the Armed Forces Covenant and hold the Gold Award under the Employer Recognition Scheme. Candidates who identify as members of the Armed Forces community and meet the essential criteria will be guaranteed an interview.
Person Specification
Education, Training & Qualifications
Essential
- Registered Nurse - with current NMC Registration and no restrictions on practice.
- Master's degree in Nursing, leadership or management or relevant subject or evidence of practical application of expertise at this level.
- Post-graduate qualification within a leadership program/study or evidence of practical application of expertise at this level.
- Evidence of further study/education or courses demonstrating significant additional education, training or experience
Knowledge & Experience
Essential
- Substantial experience managing nursing services within Urgent and Emergency Care (UEC), including Emergency Departments, Same Day Emergency Care, Acute Medicine, Assessment Units, or other unscheduled care pathways.
- Proven experience in a senior nursing leadership role with responsibility for quality, governance, workforce, operational performance, and budgetary oversight.
- Knowledge and experience of human resources management, communicating highly complex and contentious information to individuals and large groups.
- Evidence of leading and delivering major service transformation programs, including workforce redesign, quality improvement initiatives, and changes to clinical pathways.
- Experience of preparing services for and responding to CQC inspections within UEC services
- In depth knowledge of the clinical governance agenda including clinical risk and safety. Up to date with current clinical nursing practice including own area of expertise, to enable deliver of direct patient care if/when required.
- Demonstrates a clear understanding of and continuing acceptance of the need for financial governance and probity.
Desirable
- Current or recent experience as a Head of Nursing, Deputy Head of Nursing, Associate Director of Nursing, within a UEC setting
Skills
Essential
- Highly developed communication skills with the ability to communicate on highly complex matters and difficult situations.
- Ability to establish credibility and develop maintain effective working relationships at Executive and senior management levels.
- Has strong influencing and negotiating skills.
- Up to date with current clinical nursing practice including own area of expertise, to enable deliver of direct patient care if/when required.
- Excellent communicator - providing authentic and clear communication and direction even in times of uncertainty/ambiguity.
- High level analytical skills and the ability to draw qualitative and quantitative data from a wide range of sources and present in clear concise manner.
- High level professional, people management skills and leadership qualities.
Key Competencies/ Personal Qualities & Attributes
Essential
- Passionate and committed to bring our Dedicated to Excellence values to life, improving the way we work with each other, particularly focusing on empowerment, equality diversity and inclusion of our staff, patients and service users
- Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
- All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others.
- Engages effectively across boundaries, breaking down silos, while operating in partnership with stakeholders towards a shared vision.
- Has the drive and energy to make things happen, frequently goes 'above and beyond' the call of duty to achieve outcomes.
- Ability to participate in On-call rota in line with On-call requirements across UHN
Person Specification
Education, Training & Qualifications
Essential
- Registered Nurse - with current NMC Registration and no restrictions on practice.
- Master's degree in Nursing, leadership or management or relevant subject or evidence of practical application of expertise at this level.
- Post-graduate qualification within a leadership program/study or evidence of practical application of expertise at this level.
- Evidence of further study/education or courses demonstrating significant additional education, training or experience
Knowledge & Experience
Essential
- Substantial experience managing nursing services within Urgent and Emergency Care (UEC), including Emergency Departments, Same Day Emergency Care, Acute Medicine, Assessment Units, or other unscheduled care pathways.
- Proven experience in a senior nursing leadership role with responsibility for quality, governance, workforce, operational performance, and budgetary oversight.
- Knowledge and experience of human resources management, communicating highly complex and contentious information to individuals and large groups.
- Evidence of leading and delivering major service transformation programs, including workforce redesign, quality improvement initiatives, and changes to clinical pathways.
- Experience of preparing services for and responding to CQC inspections within UEC services
- In depth knowledge of the clinical governance agenda including clinical risk and safety. Up to date with current clinical nursing practice including own area of expertise, to enable deliver of direct patient care if/when required.
- Demonstrates a clear understanding of and continuing acceptance of the need for financial governance and probity.
Desirable
- Current or recent experience as a Head of Nursing, Deputy Head of Nursing, Associate Director of Nursing, within a UEC setting
Skills
Essential
- Highly developed communication skills with the ability to communicate on highly complex matters and difficult situations.
- Ability to establish credibility and develop maintain effective working relationships at Executive and senior management levels.
- Has strong influencing and negotiating skills.
- Up to date with current clinical nursing practice including own area of expertise, to enable deliver of direct patient care if/when required.
- Excellent communicator - providing authentic and clear communication and direction even in times of uncertainty/ambiguity.
- High level analytical skills and the ability to draw qualitative and quantitative data from a wide range of sources and present in clear concise manner.
- High level professional, people management skills and leadership qualities.
Key Competencies/ Personal Qualities & Attributes
Essential
- Passionate and committed to bring our Dedicated to Excellence values to life, improving the way we work with each other, particularly focusing on empowerment, equality diversity and inclusion of our staff, patients and service users
- Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
- All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others.
- Engages effectively across boundaries, breaking down silos, while operating in partnership with stakeholders towards a shared vision.
- Has the drive and energy to make things happen, frequently goes 'above and beyond' the call of duty to achieve outcomes.
- Ability to participate in On-call rota in line with On-call requirements across UHN
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Northampton General Hospital
Address
University Hospitals of Northamptonshire
Northamptonshire
Northampton
NN1 5BD
United Kingdom
Employer's website
https://www.northamptongeneral.nhs.uk/Home.aspx (Opens in a new tab)
Employer details
Employer name
Northampton General Hospital
Address
University Hospitals of Northamptonshire
Northamptonshire
Northampton
NN1 5BD
United Kingdom
Employer's website
https://www.northamptongeneral.nhs.uk/Home.aspx (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 13 day(s) ago
Reference: 2357499
Job summary
As a Senior Care Assistant at HC One, Kindness will be at the core of everything you do. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell. And, by joining us, youll have a wonderful opportunity to give something back to those people.
Main duties of the job
For you, that will mean planning and implementing the kind of care that will give our residents a real sense of security, dignity and independence. You will get to know our residents and their families helping to ensure we deliver truly personalised care plans. Leading a team of Care Assistants, you will be responsible for maintaining the highest standards of care and youll be a real influence on the rest of the team. Whether you are showing someone how to use a walking frame, helping someone at the end of their life to eat a meal or talking to a residents family on the phone, youll do so with a sense of kindness, above anything else. Assisting the Registered Nurse and Care Manager, you will be involved in providing essential physical and mental stimulation through a range of social and recreational activities, as well as administering medication.
About us
At HC-One, our purpose is to support those in our care to lead their best lives. As the Kind Care Company, it is our mission to provide the kindest support and care to Residents living in our care homes, as we strive to be the first-choice care provider for Families, our Colleagues and Commissioners in each of the communities that we serve.
Details
Date posted
22 September 2026
Pay scheme
Other
Salary
£14.35 to £14.95 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
74129
Job locations
Loansdean
Morpeth
Northumberland
NE61 2BT
United Kingdom
Job description
Job responsibilities
33 Hours position Available Days and Nights As a Senior Care Assistant at HC One, Kindness will be at the core of everything you do. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell. And, by joining us, youll have a wonderful opportunity to give something back to those people. For you, that will mean planning and implementing the kind of care that will give our residents a real sense of security, dignity and independence. You will get to know our residents and their families helping to ensure we deliver truly personalised care plans. Leading a team of Care Assistants, you will be responsible for maintaining the highest standards of care and youll be a real influence on the rest of the team. Whether you are showing someone how to use a walking frame, helping someone at the end of their life to eat a meal or talking to a residents family on the phone, youll do so with a sense of kindness, above anything else. Assisting the Registered Nurse and Care Manager, you will be involved in providing essential physical and mental stimulation through a range of social and recreational activities, as well as administering medication. One of your key responsibilities as Senior Care Assistant is to maintain accurate records of the job you do and build strong relationships with the rest of your team. Ideally, youll have completed a Level 2 Diploma S/NVQ in Adult Social Care and are prepared to work towards Level 3 qualification in Adult Social Care or equivalent, a background in person centered care planning and knowledge of caring for people with dementia. Whats essential, though, is your brilliant positive energy and natural ability to get along with people. Youll know what good record keeping looks like and be able to manage your time effectively. And, whenever you communicate with a resident or co-worker, youll be truly considerate and kind.
About HC-One
At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life.
To be able to provide the kindest possible care there are 5 qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way: We are curious and ask questions, look for clues and seek to understand. We are compassionate and try to walk in the shoes of others. We're creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on.
We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve.
Safeguarding is everyones responsibility in adult social care and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.Well provide full training, so its a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Senior Care Assistant we will invest in you, and you will enjoy additional support and benefits including:
- Paid Enhanced DBS/PVG
- Hourly rate is subject to experience and qualifications
- Free uniform
- During a shift of eight hours or more a nutritious meal will be available
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Group life assurance cover
- Wagestream - financial wellbeing and flexible access to pay as you need it
- Award-winning learning and development and support to achieve qualifications.
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your dependents under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
- Colleague discounts Access to over 1600 high street discounts including carefully selected discount partners.
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
Job description
Job responsibilities
33 Hours position Available Days and Nights As a Senior Care Assistant at HC One, Kindness will be at the core of everything you do. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell. And, by joining us, youll have a wonderful opportunity to give something back to those people. For you, that will mean planning and implementing the kind of care that will give our residents a real sense of security, dignity and independence. You will get to know our residents and their families helping to ensure we deliver truly personalised care plans. Leading a team of Care Assistants, you will be responsible for maintaining the highest standards of care and youll be a real influence on the rest of the team. Whether you are showing someone how to use a walking frame, helping someone at the end of their life to eat a meal or talking to a residents family on the phone, youll do so with a sense of kindness, above anything else. Assisting the Registered Nurse and Care Manager, you will be involved in providing essential physical and mental stimulation through a range of social and recreational activities, as well as administering medication. One of your key responsibilities as Senior Care Assistant is to maintain accurate records of the job you do and build strong relationships with the rest of your team. Ideally, youll have completed a Level 2 Diploma S/NVQ in Adult Social Care and are prepared to work towards Level 3 qualification in Adult Social Care or equivalent, a background in person centered care planning and knowledge of caring for people with dementia. Whats essential, though, is your brilliant positive energy and natural ability to get along with people. Youll know what good record keeping looks like and be able to manage your time effectively. And, whenever you communicate with a resident or co-worker, youll be truly considerate and kind.
About HC-One
At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life.
To be able to provide the kindest possible care there are 5 qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way: We are curious and ask questions, look for clues and seek to understand. We are compassionate and try to walk in the shoes of others. We're creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on.
We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve.
Safeguarding is everyones responsibility in adult social care and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.Well provide full training, so its a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Senior Care Assistant we will invest in you, and you will enjoy additional support and benefits including:
- Paid Enhanced DBS/PVG
- Hourly rate is subject to experience and qualifications
- Free uniform
- During a shift of eight hours or more a nutritious meal will be available
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Group life assurance cover
- Wagestream - financial wellbeing and flexible access to pay as you need it
- Award-winning learning and development and support to achieve qualifications.
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your dependents under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
- Colleague discounts Access to over 1600 high street discounts including carefully selected discount partners.
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
Person Specification
Qualifications
Essential
- Senior Care Experience
- Level 3 NVQ in Health and Social Care
Desirable
- Senior Care Experience
- Level 3 NVQ in Health and Social Care
Experience
Essential
- Senior Care Experience
- Level 3 NVQ in Health and Social Care
Desirable
- Senior Care Experience
- Level 3 NVQ in Health and Social Care
Additional Criteria
Essential
- Senior Care Experience
- Level 3 NVQ in Health and Social Care
Desirable
- Senior Care Experience
- Level 3 NVQ in Health and Social Care
Person Specification
Qualifications
Essential
- Senior Care Experience
- Level 3 NVQ in Health and Social Care
Desirable
- Senior Care Experience
- Level 3 NVQ in Health and Social Care
Experience
Essential
- Senior Care Experience
- Level 3 NVQ in Health and Social Care
Desirable
- Senior Care Experience
- Level 3 NVQ in Health and Social Care
Additional Criteria
Essential
- Senior Care Experience
- Level 3 NVQ in Health and Social Care
Desirable
- Senior Care Experience
- Level 3 NVQ in Health and Social Care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
HC-One
Address
Loansdean
Morpeth
Northumberland
NE61 2BT
United Kingdom
Employer's website
Employer details
Employer name
HC-One
Address
Loansdean
Morpeth
Northumberland
NE61 2BT
United Kingdom
Employer's website
Apply Now
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Colorectal Cancer Care Coordinator
County Durham & Darlington NHS Foundation Trust View all jobs
Posted 13 day(s) ago
Reference: 2357480
Job summary
We have an exciting opportunity to recruit 2 band 4 Cancer Care Coordinators to work alongside our Colorectal cancer specialist nursing teams providing non-clinical support. These exciting role will underpin the delivery of the personalised care agenda to people affected by colorectal cancer.
One post will be based in Darlington Hospital and one in Durham Hospital.
We are looking for highly motivated individuals who have excellent communication skills, are empathathetic, excellent problem solvers, and have a passion for delivering high quality person-centred care. You will provide the nursing team with administrative support, alongside non-clinical support and signposting for patients.
You will be qualified to at least NVQ Level 3 or have equivalent experience, possess good IT skills and have experience working in a healthcare setting. You will also be able to demonstrate resilience, compassion and a willingness to embrace innovation.
In return we can offer a warm and welcoming environment where you will be fully trained and supported to deliver the teams obectives.
Main duties of the job
You will be based with the colorectal cancer specialist nursing team where you will assist with the day to day running of the service. This includes:
- Supporting the Multi Disciplinary Team meetings and outcomes to ensure the timely management of patients on a cancer pathway.
- Delivering personalised care through the use of Holistic Needs Assessments, health & wellbeing offers, Patient Statified Follow Up (PSFU), treatment summaries, referals to support services, and close working with the Macmillan Information and Support Team.
- Liaising with community and primary care teams to facilitate the timely management and treatment for patients.
- Advocating for patients, helping them navigate health & social care while empowering them to make the best choices for their needs.
- Providing support to those who may be upset or distressed.
- Considering any support needed in relation to health literacy and health inequalities.
- Dealing with enquiries from people dealing with cancer, these may be face to face, over the phone or by email.
- Visiting hospital departments to offer support to patients or family members as needed.
Some travel across sites is expected.
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.
Full Job Descriptions can be found in the adverts supporting documents.
Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success.
For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year
Contract
Permanent
Working pattern
Full-time
Reference number
C9439-2627-NP-N47
Job locations
Darlington Memorial Hospital NHS Trust
Hollyhurst Road
Darlington
County Durham
DL3 6HX
United Kingdom
University Hospital Of North Durham
North Road
DURHAM
DH1 5TW
United Kingdom
Job description
Job responsibilities
You will work as part of the colorectal cancer specialist nursing team and the wider Cancer Services team to support the delivery of safe, compassionate and joined-up care. In this non-clinical role, you will work under the supervision of the Cancer Clinical Nurse Specialist team to assist in the provision of care. You may have some direct patient contact and your role will make a valuable contribution to improving the experience of people living with cancer.
You will contribute to Cancer Waiting Times (CWT) performance by supporting Clinical Nurse Specialists and patients throughout the pathway, helping to ensure appointments, investigations, and treatments are coordinated efficiently and delays are minimised.
You will be a flexible and adaptable advocate for patients, helping them to navigate health and social care while empowering them to make the best choices for their needs. You will possess excellent communication skills and will provide support to those who may be upset or distressed.
Working collaboratively with a wide range of services, you will ensure that people affected by cancer can access support in their local community, for example Citizens Advice, Joining The Dots, Social Prescribing Link Workers, Health Coaches and hospices.
Job description
Job responsibilities
You will work as part of the colorectal cancer specialist nursing team and the wider Cancer Services team to support the delivery of safe, compassionate and joined-up care. In this non-clinical role, you will work under the supervision of the Cancer Clinical Nurse Specialist team to assist in the provision of care. You may have some direct patient contact and your role will make a valuable contribution to improving the experience of people living with cancer.
You will contribute to Cancer Waiting Times (CWT) performance by supporting Clinical Nurse Specialists and patients throughout the pathway, helping to ensure appointments, investigations, and treatments are coordinated efficiently and delays are minimised.
You will be a flexible and adaptable advocate for patients, helping them to navigate health and social care while empowering them to make the best choices for their needs. You will possess excellent communication skills and will provide support to those who may be upset or distressed.
Working collaboratively with a wide range of services, you will ensure that people affected by cancer can access support in their local community, for example Citizens Advice, Joining The Dots, Social Prescribing Link Workers, Health Coaches and hospices.
Person Specification
Special Requirements
Essential
- Ability to concentrate on tasks whilst managing frequent interruptions.
- Ability to cope with exposure to details regarding patients that may be distressing.
- Ability and willingness to travel across trust sites as required.
- Professional appearance and demeanour.
- Positive attitude towards change.
- Flexible and adaptable.
- Highly motivated to learn new skills.
Qualifications
Essential
- GCSE English and Mathematics (Grade A - C) or equivalent qualification.
- NVQ level 3 in healthcare or admin subject, or equivalent workbased experience.
- Admin qualification or equivalent experience.
Desirable
- Qualified to NVQ level 4 or above.
- Effective communication training/qualification.
Experience
Essential
- Previous administrative experience.
- Experience of using a wide variety of IT systems.
- Experience of working within the NHS in a care or admin role.
Desirable
- Previous experience of working in the NHS in a role relating to cancer patient pathways.
- Experience of caring for with people with cancer.
Special Skills & Knowledge
Essential
- Ability to support a clinical team.
- Ability to work independently without direct supervision.
- An understanding of the importance of providing clear accessible information and support for people dealing with cancer.
- Understanding of person-centred care
- Awareness for the need for confidentiality at all times.
- Computer literacy ability to use a wide variety of NHS systems.
- Demonstrate the ability to solve problems and take appropriate action.
- Ability to organise and prioritise own workload.
- Ability to communicate effectively with sensitivity and compassion.
- Ability to work as part of the wider MDT.
- Willingness to undertake new skills appropriate to the service need.
Desirable
- Knowledge of appropriate legislation with regards to sharing patient and staff data and protecting confidentiality.
- A basic knowledge of cancer and cancer treatments.
- Understanding of the Cancer Waiting Times targets and their application to the management of patient pathways.
- Experience of Audit Process.
Person Specification
Special Requirements
Essential
- Ability to concentrate on tasks whilst managing frequent interruptions.
- Ability to cope with exposure to details regarding patients that may be distressing.
- Ability and willingness to travel across trust sites as required.
- Professional appearance and demeanour.
- Positive attitude towards change.
- Flexible and adaptable.
- Highly motivated to learn new skills.
Qualifications
Essential
- GCSE English and Mathematics (Grade A - C) or equivalent qualification.
- NVQ level 3 in healthcare or admin subject, or equivalent workbased experience.
- Admin qualification or equivalent experience.
Desirable
- Qualified to NVQ level 4 or above.
- Effective communication training/qualification.
Experience
Essential
- Previous administrative experience.
- Experience of using a wide variety of IT systems.
- Experience of working within the NHS in a care or admin role.
Desirable
- Previous experience of working in the NHS in a role relating to cancer patient pathways.
- Experience of caring for with people with cancer.
Special Skills & Knowledge
Essential
- Ability to support a clinical team.
- Ability to work independently without direct supervision.
- An understanding of the importance of providing clear accessible information and support for people dealing with cancer.
- Understanding of person-centred care
- Awareness for the need for confidentiality at all times.
- Computer literacy ability to use a wide variety of NHS systems.
- Demonstrate the ability to solve problems and take appropriate action.
- Ability to organise and prioritise own workload.
- Ability to communicate effectively with sensitivity and compassion.
- Ability to work as part of the wider MDT.
- Willingness to undertake new skills appropriate to the service need.
Desirable
- Knowledge of appropriate legislation with regards to sharing patient and staff data and protecting confidentiality.
- A basic knowledge of cancer and cancer treatments.
- Understanding of the Cancer Waiting Times targets and their application to the management of patient pathways.
- Experience of Audit Process.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
County Durham & Darlington NHS Foundation Trust
Address
Darlington Memorial Hospital NHS Trust
Hollyhurst Road
Darlington
County Durham
DL3 6HX
United Kingdom
Employer's website
https://www.cddft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
County Durham & Darlington NHS Foundation Trust
Address
Darlington Memorial Hospital NHS Trust
Hollyhurst Road
Darlington
County Durham
DL3 6HX
United Kingdom
Employer's website
https://www.cddft.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 13 day(s) ago
Reference: 2357476
Job summary
Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant at Chorleywood Manor Care Home in Rickmansworth, Hertfordshire. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents. Other responsibilities will include: Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times.
Main duties of the job
As a Care Assistant at Avery Healthcare, you'll deliver high-standard personal care and contribute to the care team at Chorleywood Manor Care Home. Responsibilities include assisting residents with personal hygiene, ensuring dignity and respect, recognizing clinical risks, and following safe work practices. No experience is required as an induction and training program is provided. Candidates should communicate effectively, respect residents, follow instructions, and adapt to varying responsibilities. A DBS Disclosure check and proof of UK work eligibility are required. Join Avery for a supportive and enriching environment where you'll make a positive impact on residents' lives.
About us
Avery Healthcare is one of the UK's largest providers of luxury elderly care homes, focusing on enriching late-life experiences for residents and staff. The organisation operates over 100 care homes and is committed to creating meaningful experiences and providing exceptional care. Avery values a supportive and inspiring work environment, ensuring employees feel valued and empowered daily. The vision, 'creating meaningful lives together,' reflects Avery's dedication to resident and employee satisfaction. The company's culture emphasizes respect, compassion, and a shared commitment to outstanding care, making it a preferred choice for both residents and team members.
Details
Date posted
22 September 2026
Pay scheme
Other
Salary
£13.50 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
1554005859
Job locations
Avery Healthcare
Chorleywood
WD3 5TQ
United Kingdom
Job description
Job responsibilities
Package Description:At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant at Chorleywood Manor Care Home in Rickmansworth, Hertfordshire. If this sounds like the place for you, wed love to hear from you!
ABOUT THE ROLE
Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents.
Other responsibilities will include:
- Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times.
- Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner.
- Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident.
- Practicing safe systems of work across the range of task.
ABOUT YOU
To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role.
Our ideal candidate must:
- Have the ability to communicate effectively both verbally and in writing.
- Demonstrate initiative and be respectful towards the residents and other people in the home.
- Be an efficient worker who can carry reasonable instructions from other team members.
- Be able to be adaptive and flexible to cover a range of responsibilities at short notice.
ABOUT AVERY
At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.
Please note this role will require:
- A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Job description Job responsibilities Package Description:At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant at Chorleywood Manor Care Home in Rickmansworth, Hertfordshire. If this sounds like the place for you, wed love to hear from you!ABOUT THE ROLEYour focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents.Other responsibilities will include: Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times. Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner. Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident. Practicing safe systems of work across the range of task.ABOUT YOUTo be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role.Our ideal candidate must: Have the ability to communicate effectively both verbally and in writing. Demonstrate initiative and be respectful towards the residents and other people in the home. Be an efficient worker who can carry reasonable instructions from other team members. Be able to be adaptive and flexible to cover a range of responsibilities at short notice.ABOUT AVERYAt Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Person Specification
Qualifications
Essential
- The ideal candidate must have the ability to communicate effectively both verbally and in writing, demonstrate initiative, be respectful towards the residents, and follow instructions from team members. They should also be able to adapt and cover various responsibilities at short notice.
Person Specification Qualifications Essential The ideal candidate must have the ability to communicate effectively both verbally and in writing, demonstrate initiative, be respectful towards the residents, and follow instructions from team members. They should also be able to adapt and cover various responsibilities at short notice.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Avery Healthcare Group Ltd.
Address
Avery Healthcare
Chorleywood
WD3 5TQ
United Kingdom
Employer's website
https://www.averyhealthcare.co.uk/ (Opens in a new tab)
Employer details
Employer name
Avery Healthcare Group Ltd.
Address
Avery Healthcare
Chorleywood
WD3 5TQ
United Kingdom
Employer's website
https://www.averyhealthcare.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Senior Care Assistant - Nights
Avery Healthcare Group Ltd. View all jobs
Posted 13 day(s) ago
Reference: 2357473
Job summary
At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Senior Care Assistant at Middleton Lodge Care Home in Littleover, Derby. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as a Senior Care Assistant will be to support and work alongside the Care team to deliver high standards of personal care, p...
Main duties of the job
At Avery Healthcare, we support our teams who care for our residents. We know how hard they work, and we celebrate and support them at every step. When you join us, youll positively impact residents' lives daily your compassion and dedication make a difference. We're committed to helping you grow in a caring environment, offering opportunities to learn and develop throughout your career. Joining our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were looking for a warm and dedicated individual to join us as a Senior Care Assistant at Middleton Lodge Care Home in Littleover, Derby. Your focus will be to support and work alongside the Care team to deliver high standards of personal care, providing a safe, caring, innovative, supportive, inclusive environment for residents, visitors, and staff. Youll also monitor residents' wellbeing, undertake care planning, support with medication, as well as undertake staff supervisions.
About us
At Avery, we are not just one of the UKs largest providers of luxury elderly care homes we are a place where people love to work. Our philosophy is that the later years of life should be as enriching as any other, and we are passionate about creating meaningful experiences for both our residents and our team alike. With our vision of 'creating meaningful lives together,' we proudly offer exceptional care across our network of over 100 homes, fostering a supportive and inspiring environment where employees feel valued and empowered. We believe in building a workplace where staff can thrive, bringing our vision to life with compassion, support, and dedication. By joining Avery, you become a part of a dedicated team where everyone strives to create a life full of purpose and fulfillment for our residents. Come see why Avery is the preferred choice for residents and team members alike.
Details
Date posted
22 September 2026
Pay scheme
Other
Salary
£14 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
1554005862
Job locations
Avery Healthcare
Littleover
DE23 6DL
United Kingdom
Job description
Job responsibilities
Package Description:At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Senior Care Assistant at Middleton Lodge Care Home in Littleover, Derby. If this sounds like the place for you, wed love to hear from you!
ABOUT THE ROLE
Your focus as a Senior Care Assistant will be tosupportand work alongside the Care team to deliver high standards of personal care, providing a safe, caring, innovative, open,supportive, andinclusiveenvironment for residents, visitors and staff.
Other responsibilitieswillinclude:
- Monitoringthe wellbeing of each resident, being aware of any changeimpactingon care and care plans, ensuring that new needs aremet,and written records are amended to reflect any variation.
- Beinginvolved in the person-centred care planning process, by implementing,monitoring,and undertaking monthly evaluations.
- Supporting residents with their medication requirements.
- Undertaking staff supervisions and supporting staff with their development where required.
- Actingas a key point for contact with residents, theirrelativesand visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are actedupon,and concerns or complaints are escalated.
ABOUT YOU
To be successful in your application, youwill live our values of caring,supportive,honest, respectful, and accountable in all that you do.
Our ideal candidatemust:
- Have an NVQ 3 or equivalent in care for care homes.
- Have 2 years experience working in similar care environment.
- Have the ability tocommunicate effectively both verbally and in writing.
- Have a positive attitude to bothsupporting and nurturing residents and staff.
- Beresponsive and flexible to cover a range of responsibilities.
ABOUT AVERY
At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.
Please note this role will require:
- A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Job description Job responsibilities Package Description:At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Senior Care Assistant at Middleton Lodge Care Home in Littleover, Derby. If this sounds like the place for you, wed love to hear from you!ABOUT THE ROLEYour focus as a Senior Care Assistant will be tosupportand work alongside the Care team to deliver high standards of personal care, providing a safe, caring, innovative, open,supportive, andinclusiveenvironment for residents, visitors and staff.Other responsibilitieswillinclude: Monitoringthe wellbeing of each resident, being aware of any changeimpactingon care and care plans, ensuring that new needs aremet,and written records are amended to reflect any variation. Beinginvolved in the person-centred care planning process, by implementing,monitoring,and undertaking monthly evaluations. Supporting residents with their medication requirements. Undertaking staff supervisions and supporting staff with their development where required. Actingas a key point for contact with residents, theirrelativesand visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are actedupon,and concerns or complaints are escalated.ABOUT YOUTo be successful in your application, youwill live our values of caring,supportive,honest, respectful, and accountable in all that you do.Our ideal candidatemust: Have an NVQ 3 or equivalent in care for care homes. Have 2 years experience working in similar care environment. Have the ability tocommunicate effectively both verbally and in writing. Have a positive attitude to bothsupporting and nurturing residents and staff. Beresponsive and flexible to cover a range of responsibilities.ABOUT AVERYAt Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Person Specification
Qualifications
Essential
- Have an NVQ 3 or equivalent in care for care homes. Have 2 years experience working in similar care environment. Have the ability to communicate effectively both verbally and in writing. Have a positive attitude to both supporting and nurturing residents and staff. Be responsive and flexible to cover a range of responsibilities.
Person Specification Qualifications Essential Have an NVQ 3 or equivalent in care for care homes. Have 2 years experience working in similar care environment. Have the ability to communicate effectively both verbally and in writing. Have a positive attitude to both supporting and nurturing residents and staff. Be responsive and flexible to cover a range of responsibilities.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Avery Healthcare Group Ltd.
Address
Avery Healthcare
Littleover
DE23 6DL
United Kingdom
Employer's website
https://www.averyhealthcare.co.uk/ (Opens in a new tab)
Employer details
Employer name
Avery Healthcare Group Ltd.
Address
Avery Healthcare
Littleover
DE23 6DL
United Kingdom
Employer's website
https://www.averyhealthcare.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Senior Care Assistant - Nights
Avery Healthcare Group Ltd. View all jobs
Posted 13 day(s) ago
Reference: 2357468
Job summary
At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Senior Care Assistant at Acer House Care Home in Weston Super Mare, Somerset. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as a Senior Care Assistant will be to support and work alongside the Care team to deliver high standards of personal care, providing a safe, caring, innovative, open, supportive, and inclusive environment for residents, visitors and staff. Other responsibili
Main duties of the job
The Senior Care Assistant - Nights position at Avery Healthcare involves working at Acer House Care Home in Weston Super Mare, Somerset. The role requires the individual to support and work alongside the Care team to ensure high standards of personal care and attention to residents. Responsibilities include monitoring resident wellbeing, managing care plans, aiding in personalized care planning, supporting medication requirements, undertaking staff supervision, and acting as a key contact for residents, relatives, and healthcare professionals. Applicants should exhibit Avery's values of being caring, supportive, honest, respectful, and accountable. Candidates need to have an NVQ 3 or equivalent in care, at least 2 years of experience in a similar environment, good communication skills, and a positive and flexible attitude towards supporting and nurturing residents and staff. The job offers a permanent position with a salary of £13.75 per hour, requiring a DBS Disclosure check covered by Avery Healthcare.
About us
Avery Healthcare is a renowned provider of luxury elderly care homes in the UK, operating over 100 locations. They prioritize creating an enriching environment for both residents and staff, guided by their vision of "creating meaningful lives together." Avery Healthcare values the later years of life as opportunities for enrichment and works to deliver exceptional care and experiences. The organization fosters a supportive, inspiring environment where employees feel empowered and valued. Avery Healthcare is recognized for its commitment to high-quality care and employee satisfaction, making it a preferred choice for both residents and team members. Through diverse opportunities for learning and development, Avery ensures that both residents and employees thrive in a caring and positive setting, aligned with its core values of respect, compassion, and excellence in care.
Details
Date posted
22 September 2026
Pay scheme
Other
Salary
£13.75 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
1554005867
Job locations
Avery Healthcare
Weston Super Mare
BS22 8AA
United Kingdom
Job description
Job responsibilities
Package Description:At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Senior Care Assistant at Acer House Care Home in Weston Super Mare, Somerset. If this sounds like the place for you, wed love to hear from you!
ABOUT THE ROLE
Your focus as a Senior Care Assistant will be tosupportand work alongside the Care team to deliver high standards of personal care, providing a safe, caring, innovative, open,supportive, andinclusiveenvironment for residents, visitors and staff.
Other responsibilitieswillinclude:
- Monitoringthe wellbeing of each resident, being aware of any changeimpactingon care and care plans, ensuring that new needs aremet,and written records are amended to reflect any variation.
- Beinginvolved in the person-centred care planning process, by implementing,monitoring,and undertaking monthly evaluations.
- Supporting residents with their medication requirements.
- Undertaking staff supervisions and supporting staff with their development where required.
- Actingas a key point for contact with residents, theirrelativesand visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are actedupon,and concerns or complaints are escalated.
ABOUT YOU
To be successful in your application, youwill live our values of caring,supportive,honest, respectful, and accountable in all that you do.
Our ideal candidatemust:
- Have an NVQ 3 or equivalent in care for care homes.
- Have 2 years experience working in similar care environment.
- Have the ability tocommunicate effectively both verbally and in writing.
- Have a positive attitude to bothsupporting and nurturing residents and staff.
- Beresponsive and flexible to cover a range of responsibilities.
ABOUT AVERY
At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.
Please note this role will require:
- A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Job description Job responsibilities Package Description:At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Senior Care Assistant at Acer House Care Home in Weston Super Mare, Somerset. If this sounds like the place for you, wed love to hear from you!ABOUT THE ROLEYour focus as a Senior Care Assistant will be tosupportand work alongside the Care team to deliver high standards of personal care, providing a safe, caring, innovative, open,supportive, andinclusiveenvironment for residents, visitors and staff.Other responsibilitieswillinclude: Monitoringthe wellbeing of each resident, being aware of any changeimpactingon care and care plans, ensuring that new needs aremet,and written records are amended to reflect any variation. Beinginvolved in the person-centred care planning process, by implementing,monitoring,and undertaking monthly evaluations. Supporting residents with their medication requirements. Undertaking staff supervisions and supporting staff with their development where required. Actingas a key point for contact with residents, theirrelativesand visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are actedupon,and concerns or complaints are escalated.ABOUT YOUTo be successful in your application, youwill live our values of caring,supportive,honest, respectful, and accountable in all that you do.Our ideal candidatemust: Have an NVQ 3 or equivalent in care for care homes. Have 2 years experience working in similar care environment. Have the ability tocommunicate effectively both verbally and in writing. Have a positive attitude to bothsupporting and nurturing residents and staff. Beresponsive and flexible to cover a range of responsibilities.ABOUT AVERYAt Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Person Specification
Qualifications
Essential
- Have an NVQ 3 or equivalent in care for care homes. Have 2 years experience working in similar care environment. Have the ability to communicate effectively both verbally and in writing. Have a positive attitude to both supporting and nurturing residents and staff. Be responsive and flexible to cover a range of responsibilities.
Person Specification Qualifications Essential Have an NVQ 3 or equivalent in care for care homes. Have 2 years experience working in similar care environment. Have the ability to communicate effectively both verbally and in writing. Have a positive attitude to both supporting and nurturing residents and staff. Be responsive and flexible to cover a range of responsibilities.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Avery Healthcare Group Ltd.
Address
Avery Healthcare
Weston Super Mare
BS22 8AA
United Kingdom
Employer's website
https://www.averyhealthcare.co.uk/ (Opens in a new tab)
Employer details
Employer name
Avery Healthcare Group Ltd.
Address
Avery Healthcare
Weston Super Mare
BS22 8AA
United Kingdom
Employer's website
https://www.averyhealthcare.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 13 day(s) ago
Reference: 2357452
Job summary
Urgent Primary Care Doctor Bank (Urgent Treatment Centres) Be the clinician patients need when their care can't wait. Urgent care is General Practice at its most immediate. Patients don't always know what they need when they reach us. They may have been referred through NHS 111, redirected from an Emergency Department or walked into an Urgent Treatment Centre looking for help. What they need is an experienced doctor who can listen, assess, make confident clinical decisions and get them to the right care. At IC24, we're looking for Urgent Primary Care Doctors to work across our Urgent Treatment Centres in East Kent, including William Harvey Hospital in Ashford, Kent and Canterbury Hospital in Canterbury and Queen Elizabeth The Queen Mother Hospital in Margate. You'll work as part of a multidisciplinary urgent care team, providing safe, timely and effective care while helping patients access the most appropriate treatment for their needs. If you enjoy the variety of General Practice, the pace of urgent care and the clinical challenge of never quite knowing what is coming through the door next, this could be the role for you. What you'll focus on Assessing and treating patients who need urgent care You'll provide face-to-face assessment, diagnosis and treatment for patients presenting with a broad range of acute illness, minor illness and injury. Patients may come to you through NHS 111, as walk-ins or following redirection from an Emergency Department.
Main duties of the job
IC24 is seeking Urgent Primary Care Doctors for bank work in various urgent treatment centres throughout East Kent. This role involves assessing patients on both walk-in and appointment bases, providing diagnosis and treatment for a wide variety of cases, from acute to minor illnesses. The role focuses on quick decision making, often with limited patient history. Collaboration as part of a multidisciplinary team is essential. Candidates should expect to handle a range of duties from patient treatment to onward referral, all while maintaining accurate clinical records according to governance frameworks.
About us
Integrated Care 24 (IC24) is a not-for-profit social enterprise that provides innovative and patient-centered primary and urgent care services. IC24 is committed to enhancing health and social care accessibility for patients, easing stress on secondary services. Offering GP out-of-hours services, NHS 111, and integrated urgent care services, IC24 assists over six million patients in accessing timely healthcare. The organization lauds brave ideas and people, promising an inclusive environment welcoming ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under-represented groups.
Details
Date posted
22 September 2026
Pay scheme
Other
Salary
£58.69 an hour
Contract
Bank
Working pattern
Flexible working
Reference number
1554010680
Job locations
IC24
Ashford
TN24 0GP
United Kingdom
Job description
Job responsibilities
Package Description:
Urgent Primary Care Doctor Bank (Urgent Treatment Centres)
Be the clinician patients need when their care can't wait.
Urgent care is General Practice at its most immediate.
Patients don't always know what they need when they reach us. They may have been referred through NHS 111, redirected from an Emergency Department or walked into an Urgent Treatment Centre looking for help.
What they need is an experienced doctor who can listen, assess, make confident clinical decisions and get them to the right care.
At IC24, we're looking for Urgent Primary Care Doctors to work across our Urgent Treatment Centres in East Kent, including William Harvey Hospital in Ashford, Kent and Canterbury Hospital in Canterbury and Queen Elizabeth The Queen Mother Hospital in Margate.
You'll work as part of a multidisciplinary urgent care team, providing safe, timely and effective care while helping patients access the most appropriate treatment for their needs.
If you enjoy the variety of General Practice, the pace of urgent care and the clinical challenge of never quite knowing what is coming through the door next, this could be the role for you.
What you'll focus on
Assessing and treating patients who need urgent care
You'll provide face-to-face assessment, diagnosis and treatment for patients presenting with a broad range of acute illness, minor illness and injury.
Patients may come to you through NHS 111, as walk-ins or following redirection from an Emergency Department.
You'll assess what's happening, decide what needs to happen next and ensure patients receive appropriate treatment, referral and safety-netting.
Making confident clinical decisions
Urgent Treatment Centres require sound clinical judgement.
You'll often be working with patients you haven't met before, sometimes with limited background information and sometimes when they're anxious, unwell or experiencing difficult circumstances.
You'll need to be able to assess risk, manage uncertainty and make safe decisions under pressure, recognising when a patient can be treated and discharged and when they need escalation or an alternative care setting.
Working at the heart of urgent care
You'll work in a fast-moving clinical environment where patient needs can vary considerably from one consultation to the next.
You'll see a broad mix of acute illness, minor illness and injury, using your General Practice and urgent care experience to determine the most appropriate course of action.
Some patients will need assessment, treatment and discharge. Others may need further investigation, onward referral or escalation into another part of the healthcare system.
Being able to recognise that difference and make the right decision safely is a fundamental part of the role.
Working as one multidisciplinary team
Good urgent care depends on people working well together.
You'll work alongside nurses, advanced practitioners, reception colleagues, other doctors and allied healthcare professionals, as well as colleagues across Emergency Departments, NHS 111, community services and primary care.
Within our East Kent Urgent Treatment Centres, you'll work as part of the wider East Kent UTC Alliance, alongside colleagues from EKHUFT, Invicta Health CIC, Thanet Health CIC and IC24.
You'll communicate clearly, share clinical expertise and work collaboratively to make sure patients move smoothly through the system.
Providing the right care in the right place
Not every patient who arrives at hospital needs Emergency Department care.
You'll help assess, prioritise and redirect patients where clinically appropriate, supporting people to access the right level of care while helping reduce unnecessary pressure elsewhere in the system.
Whether you're treating and discharging a patient, referring them to another service or escalating their care, the patient and their safety will be at the centre of your decision-making.
Maintaining excellent clinical standards
You'll work within IC24's clinical governance framework and prescribing formulary, maintaining accurate and timely clinical records and working in accordance with GMC guidance and relevant national and local clinical standards.
You'll maintain your CPD and essential learning and have opportunities to contribute to audit, learning events, education and quality improvement.
This is urgent care - and variety comes with it
No two sessions will necessarily look the same.
You'll see patients across ages and backgrounds, presenting with everything from relatively straightforward minor illness to more complex physical, mental health or social circumstances.
Some sessions will be busy. Priorities can change quickly. You'll sometimes need to make important clinical decisions with limited information and balance the needs of several patients at once.
You'll probably thrive here if you:
- Enjoy the variety and unpredictability of urgent care
- Are confident assessing undifferentiated patients
- Can make sound clinical decisions under pressure
- Are comfortable managing risk and uncertainty
- Have strong face-to-face consultation and triage skills
- Communicate clearly and compassionately with patients, relatives and carers
- Enjoy working within a busy multidisciplinary clinical environment
- Can adapt when service demands change unexpectedly
- Are comfortable working independently while knowing when to seek support
If you prefer a predictable caseload and a slower-paced clinical environment, an Urgent Treatment Centre may not be the right fit.
But if you enjoy thinking on your feet, value clinical variety and get satisfaction from helping patients at the point they need care most, we'd like to hear from you.
What you'll bring
You'll:
- Hold current GMC registration
- Be an MRCGP Graduate
- Have relevant clinical experience within areas such as Primary Care, Emergency Medicine, A&E or previous Out of Hours experience
- Have experience of face-to-face clinical consultation
- Be confident assessing and managing undifferentiated patients
- Be comfortable making autonomous clinical decisions and managing risk
- Have strong communication and clinical record-keeping skills
- Be able to work effectively as part of a multidisciplinary team
The environment you'll work in
Urgent care operates around the needs of our patients, so flexibility is an important part of this role.
Hours include evenings, weekends, overnights and Bank Holidays.
You'll work within our East Kent Urgent Treatment Centres, alongside colleagues from across the wider urgent and emergency care system.
It's a responsive clinical environment where demand and priorities can change quickly. You'll need to be comfortable adapting while maintaining safe, effective and patient-centred care.
Who are we?
We are Integrated Care 24 (IC24), the leading not-for-profit Social Enterprise providing innovative and patient-focused primary and urgent care services.
IC24 is committed to improving access to health and social care for our patients and reducing demand on secondary care services.
We provide services to over six million patients, including GP Out of Hours, NHS 111, Primary Care and Integrated Urgent Care services.
Every day, our people help patients access the care they need, when they need it most.
Locations
William Harvey Hospital, Ashford
Queen Elizabeth The Queen Mother Hospital, Margate
Kent and Canterbury Hospital, Canterbury
What's in it for you?
- Hourly pay of £58.69 per hour plus enhancements for unsociable hours
- Enhanced Bank Holiday rates
- Opportunity to join the NHS Pension Scheme
- Free 24/7 independent counselling service
- Learning and development opportunities
- Free membership to our reward and discount platform
- Access to Blue Light Card and other NHS Discount Schemes
We celebrate brave ideas and brave people.
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS disclosure with barred list checks and three years of references.
We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage.
We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under-represented groups. Were dedicated to creating an inclusive environment where everyone feels they belong.
If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team.
Please note: We may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Job description
Job responsibilities
Package Description:
Urgent Primary Care Doctor Bank (Urgent Treatment Centres)
Be the clinician patients need when their care can't wait.
Urgent care is General Practice at its most immediate.
Patients don't always know what they need when they reach us. They may have been referred through NHS 111, redirected from an Emergency Department or walked into an Urgent Treatment Centre looking for help.
What they need is an experienced doctor who can listen, assess, make confident clinical decisions and get them to the right care.
At IC24, we're looking for Urgent Primary Care Doctors to work across our Urgent Treatment Centres in East Kent, including William Harvey Hospital in Ashford, Kent and Canterbury Hospital in Canterbury and Queen Elizabeth The Queen Mother Hospital in Margate.
You'll work as part of a multidisciplinary urgent care team, providing safe, timely and effective care while helping patients access the most appropriate treatment for their needs.
If you enjoy the variety of General Practice, the pace of urgent care and the clinical challenge of never quite knowing what is coming through the door next, this could be the role for you.
What you'll focus on
Assessing and treating patients who need urgent care
You'll provide face-to-face assessment, diagnosis and treatment for patients presenting with a broad range of acute illness, minor illness and injury.
Patients may come to you through NHS 111, as walk-ins or following redirection from an Emergency Department.
You'll assess what's happening, decide what needs to happen next and ensure patients receive appropriate treatment, referral and safety-netting.
Making confident clinical decisions
Urgent Treatment Centres require sound clinical judgement.
You'll often be working with patients you haven't met before, sometimes with limited background information and sometimes when they're anxious, unwell or experiencing difficult circumstances.
You'll need to be able to assess risk, manage uncertainty and make safe decisions under pressure, recognising when a patient can be treated and discharged and when they need escalation or an alternative care setting.
Working at the heart of urgent care
You'll work in a fast-moving clinical environment where patient needs can vary considerably from one consultation to the next.
You'll see a broad mix of acute illness, minor illness and injury, using your General Practice and urgent care experience to determine the most appropriate course of action.
Some patients will need assessment, treatment and discharge. Others may need further investigation, onward referral or escalation into another part of the healthcare system.
Being able to recognise that difference and make the right decision safely is a fundamental part of the role.
Working as one multidisciplinary team
Good urgent care depends on people working well together.
You'll work alongside nurses, advanced practitioners, reception colleagues, other doctors and allied healthcare professionals, as well as colleagues across Emergency Departments, NHS 111, community services and primary care.
Within our East Kent Urgent Treatment Centres, you'll work as part of the wider East Kent UTC Alliance, alongside colleagues from EKHUFT, Invicta Health CIC, Thanet Health CIC and IC24.
You'll communicate clearly, share clinical expertise and work collaboratively to make sure patients move smoothly through the system.
Providing the right care in the right place
Not every patient who arrives at hospital needs Emergency Department care.
You'll help assess, prioritise and redirect patients where clinically appropriate, supporting people to access the right level of care while helping reduce unnecessary pressure elsewhere in the system.
Whether you're treating and discharging a patient, referring them to another service or escalating their care, the patient and their safety will be at the centre of your decision-making.
Maintaining excellent clinical standards
You'll work within IC24's clinical governance framework and prescribing formulary, maintaining accurate and timely clinical records and working in accordance with GMC guidance and relevant national and local clinical standards.
You'll maintain your CPD and essential learning and have opportunities to contribute to audit, learning events, education and quality improvement.
This is urgent care - and variety comes with it
No two sessions will necessarily look the same.
You'll see patients across ages and backgrounds, presenting with everything from relatively straightforward minor illness to more complex physical, mental health or social circumstances.
Some sessions will be busy. Priorities can change quickly. You'll sometimes need to make important clinical decisions with limited information and balance the needs of several patients at once.
You'll probably thrive here if you:
- Enjoy the variety and unpredictability of urgent care
- Are confident assessing undifferentiated patients
- Can make sound clinical decisions under pressure
- Are comfortable managing risk and uncertainty
- Have strong face-to-face consultation and triage skills
- Communicate clearly and compassionately with patients, relatives and carers
- Enjoy working within a busy multidisciplinary clinical environment
- Can adapt when service demands change unexpectedly
- Are comfortable working independently while knowing when to seek support
If you prefer a predictable caseload and a slower-paced clinical environment, an Urgent Treatment Centre may not be the right fit.
But if you enjoy thinking on your feet, value clinical variety and get satisfaction from helping patients at the point they need care most, we'd like to hear from you.
What you'll bring
You'll:
- Hold current GMC registration
- Be an MRCGP Graduate
- Have relevant clinical experience within areas such as Primary Care, Emergency Medicine, A&E or previous Out of Hours experience
- Have experience of face-to-face clinical consultation
- Be confident assessing and managing undifferentiated patients
- Be comfortable making autonomous clinical decisions and managing risk
- Have strong communication and clinical record-keeping skills
- Be able to work effectively as part of a multidisciplinary team
The environment you'll work in
Urgent care operates around the needs of our patients, so flexibility is an important part of this role.
Hours include evenings, weekends, overnights and Bank Holidays.
You'll work within our East Kent Urgent Treatment Centres, alongside colleagues from across the wider urgent and emergency care system.
It's a responsive clinical environment where demand and priorities can change quickly. You'll need to be comfortable adapting while maintaining safe, effective and patient-centred care.
Who are we?
We are Integrated Care 24 (IC24), the leading not-for-profit Social Enterprise providing innovative and patient-focused primary and urgent care services.
IC24 is committed to improving access to health and social care for our patients and reducing demand on secondary care services.
We provide services to over six million patients, including GP Out of Hours, NHS 111, Primary Care and Integrated Urgent Care services.
Every day, our people help patients access the care they need, when they need it most.
Locations
William Harvey Hospital, Ashford
Queen Elizabeth The Queen Mother Hospital, Margate
Kent and Canterbury Hospital, Canterbury
What's in it for you?
- Hourly pay of £58.69 per hour plus enhancements for unsociable hours
- Enhanced Bank Holiday rates
- Opportunity to join the NHS Pension Scheme
- Free 24/7 independent counselling service
- Learning and development opportunities
- Free membership to our reward and discount platform
- Access to Blue Light Card and other NHS Discount Schemes
We celebrate brave ideas and brave people.
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS disclosure with barred list checks and three years of references.
We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage.
We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under-represented groups. Were dedicated to creating an inclusive environment where everyone feels they belong.
If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team.
Please note: We may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Person Specification
Qualifications
Essential
- Current GMC registration, MRCGP Graduate, relevant clinical experience in areas like Primary Care, Emergency Medicine, A&E, or previous Out of Hours expertise, strong face-to-face clinical consultation experience, confidence in assessing and managing undifferentiated patients.
Person Specification
Qualifications
Essential
- Current GMC registration, MRCGP Graduate, relevant clinical experience in areas like Primary Care, Emergency Medicine, A&E, or previous Out of Hours expertise, strong face-to-face clinical consultation experience, confidence in assessing and managing undifferentiated patients.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Integrated Care 24 Ltd
Address
IC24
Ashford
TN24 0GP
United Kingdom
Employer's website
https://careers.ic24.org.uk/ (Opens in a new tab)
Employer details
Employer name
Integrated Care 24 Ltd
Address
IC24
Ashford
TN24 0GP
United Kingdom
Employer's website
https://careers.ic24.org.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 13 day(s) ago
Reference: 2357451
Job summary
Urgent Primary Care Doctor Bank (Home Visiting) Bring urgent primary care to the patients who need it most - in their own homes. Urgent care is General Practice at its most immediate. Not every patient who needs urgent care can come to us. Some are housebound, frail, approaching the end of life or have been clinically assessed as needing a face-to-face review in their own home. What they need is an experienced doctor who can listen, assess, make confident clinical decisions and get them to the right care. At IC24, we're looking for Urgent Primary Care Doctors to work within our Home Visiting Service across Kent. You'll work alongside our drivers, dispatch teams and wider urgent care colleagues, providing safe, timely and effective care to patients in their own homes. If you enjoy the variety of General Practice, the autonomy of home visiting and the clinical challenge of assessing and treating patients in their own environment, this could be the role for you. What you'll fo
Main duties of the job
Urgent Primary Care Doctor Bank (Home Visiting) Bring urgent primary care to the patients who need it most - in their own homes. Urgent care is General Practice at its most immediate. Not every patient who needs urgent care can come to us. Some are housebound, frail, approaching the end of life or have been clinically assessed as needing a face-to-face review in their own home. What they need is an experienced doctor who can listen, assess, make confident clinical decisions and get them to the right care. At IC24, we're looking for Urgent Primary Care Doctors to work within our Home Visiting Service across Kent. You'll work alongside our drivers, dispatch teams and wider urgent care colleagues, providing safe, timely and effective care to patients in their own homes. If you enjoy the variety of General Practice, the autonomy of home visiting and the clinical challenge of assessing and treating patients in their own environment, this could be the role for you.
About us
We are Integrated Care 24 (IC24), the leading not-for-profit Social Enterprise providing innovative and patient-focused primary and urgent care services. IC24 is committed to improving access to health and social care for our patients and reducing demand on secondary care services. We provide services to over six million patients, including GP Out of Hours, NHS 111, Primary Care and Integrated Urgent Care services. Every day, our people help patients access the care they need, when they need it most. IC24 offers a range of services to ensure that patients receive the care they need at the right time, often reducing the need for hospital visits and supporting the overall healthcare system.
Details
Date posted
22 September 2026
Pay scheme
Other
Salary
£58.69 an hour
Contract
Bank
Working pattern
Flexible working
Reference number
1554010681
Job locations
IC24
Ashford
TN24 0GP
United Kingdom
Job description
Job responsibilities
Package Description:
Urgent Primary Care Doctor Bank (Home Visiting)
Bring urgent primary care to the patients who need it most - in their own homes.
Urgent care is General Practice at its most immediate.
Not every patient who needs urgent care can come to us. Some are housebound, frail, approaching the end of life or have been clinically assessed as needing a face-to-face review in their own home.
What they need is an experienced doctor who can listen, assess, make confident clinical decisions and get them to the right care.
At IC24, we're looking for Urgent Primary Care Doctors to work within our Home Visiting Service across Kent.
You'll work alongside our drivers, dispatch teams and wider urgent care colleagues, providing safe, timely and effective care to patients in their own homes.
If you enjoy the variety of General Practice, the autonomy of home visiting and the clinical challenge of assessing and treating patients in their own environment, this could be the role for you.
What you'll focus on
Assessing and treating patients in their own homes
You'll provide face-to-face assessment, diagnosis and treatment for patients who have been clinically triaged as requiring a home visit.
You'll see patients with a broad range of urgent primary care needs, considering not just the immediate clinical problem but their wider circumstances, environment and support needs.
You'll assess what's happening, decide what needs to happen next and ensure patients receive appropriate treatment, referral and safety-netting.
Making confident clinical decisions
Home visiting requires sound clinical judgement.
You'll often be working with patients you haven't met before, sometimes with limited background information and sometimes when they're anxious, unwell or experiencing difficult circumstances.
You'll need to be able to assess risk, manage uncertainty and make safe decisions independently, recognising when a patient can be treated and supported at home and when they need escalation or an alternative care setting.
Treating the whole patient
Seeing someone in their own home can give you a very different perspective on their health.
You'll care for patients across ages and backgrounds, including older and frail patients, people with complex health needs and those approaching the end of their lives.
You'll consider the patient's clinical presentation alongside their environment, support network and wider circumstances to determine what they need to remain safe.
Keeping patients safely in their community
Not every patient who needs urgent care needs to be in an Emergency Department.
Where clinically appropriate, you'll help patients remain safely at home by putting the right treatment, advice, referrals and safety-netting in place.
You'll work with community nursing, pharmacy, paramedic, primary care and wider healthcare teams to support continuity of care.
And when hospital or another service is the right place for a patient, you'll recognise that and escalate appropriately.
Working independently, but never in isolation
Home visiting is autonomous by nature.
You'll be making important clinical decisions in patients' homes without the immediate infrastructure of a traditional clinical setting around you.
But you'll remain part of the wider IC24 team.
You'll work closely with our drivers and dispatch colleagues and communicate with other health and care professionals to make sure patients receive timely, joined-up care.
Maintaining excellent clinical standards
You'll work within IC24's clinical governance framework and prescribing formulary, maintaining accurate and timely clinical records and working in accordance with GMC guidance and relevant national and local clinical standards.
You'll maintain your CPD and essential learning and have opportunities to contribute to audit, learning events, education and quality improvement.
This is urgent care beyond the consulting room
No two home visits will necessarily look the same.
You'll see patients with everything from relatively straightforward acute illness to complex physical, mental health and social circumstances.
Sometimes the answer will be clear.
Sometimes you'll need to piece together limited information, understand what's happening around the patient and make an important clinical decision without having every investigation immediately available.
You'll probably thrive here if you:
- Enjoy autonomous clinical practice
- Are confident assessing undifferentiated patients
- Have strong face-to-face consultation and home visiting skills
- Can make sound clinical decisions independently
- Are comfortable managing risk and uncertainty
- Can make safe decisions without having every investigation immediately available
- Are confident caring for frail, complex and end-of-life patients
- Communicate clearly and compassionately with patients, relatives and carers
If you prefer working within a predictable clinic environment with immediate access to a wider clinical team, home visiting may not be the right fit.
But if you value clinical autonomy, variety and the opportunity to deliver genuinely patient-centred care in people's own homes, we'd like to hear from you.
What you'll bring
You'll:
- Hold current GMC registration
- Be an MRCGP Graduate
- Have relevant clinical experience within areas such as Primary Care, Emergency Medicine, A&E or previous Out of Hours experience
- Have experience of face-to-face clinical consultation
The environment you'll work in
Urgent care operates around the needs of our patients, so flexibility is an important part of this role.
Hours include evenings, weekends, overnights and Bank Holidays.
You'll work from our Kent Home Visiting dispatch points, travelling out into the community to assess and treat patients in their own homes.
Home visiting is responsive by nature, so priorities can change during a shift. You'll need to be comfortable adapting while maintaining safe, thoughtful and compassionate care.
Who are we?
We are Integrated Care 24 (IC24), the leading not-for-profit Social Enterprise providing innovative and patient-focused primary and urgent care services.
IC24 is committed to improving access to health and social care for our patients and reducing demand on secondary care services.
We provide services to over six million patients, including GP Out of Hours, NHS 111, Primary Care and Integrated Urgent Care services.
Every day, our people help patients access the care they need, when they need it most.
Locations
Margate Pilgrims Hospice - Queen Elizabeth The Queen Mother Hospital, Ramsgate Road, Margate, CT9 4AD
Canterbury Medical Practice - The Annexe, Canterbury Medical Practice, Ethelbert Road, Canterbury, CT1 3NR
IC24 - Kingston House, The Long Barrow, Orbital Park, Ashford, TN24 0GP
What's in it for you?
- Hourly pay of £58.69 per hour plus enhancements for unsociable hours
- Enhanced Bank Holiday rates
- Opportunity to join the NHS Pension Scheme
- Free 24/7 independent counselling service
- Learning and development opportunities
- Free membership to our reward and discount platform
- Access to Blue Light Card and other NHS Discount Schemes
We celebrate brave ideas and brave people.
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS disclosure with barred list checks and three years of references.
We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage.
We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under-represented groups. Were dedicated to creating an inclusive environment where everyone feels they belong.
If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team.
Please note: We may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Job description
Job responsibilities
Package Description:
Urgent Primary Care Doctor Bank (Home Visiting)
Bring urgent primary care to the patients who need it most - in their own homes.
Urgent care is General Practice at its most immediate.
Not every patient who needs urgent care can come to us. Some are housebound, frail, approaching the end of life or have been clinically assessed as needing a face-to-face review in their own home.
What they need is an experienced doctor who can listen, assess, make confident clinical decisions and get them to the right care.
At IC24, we're looking for Urgent Primary Care Doctors to work within our Home Visiting Service across Kent.
You'll work alongside our drivers, dispatch teams and wider urgent care colleagues, providing safe, timely and effective care to patients in their own homes.
If you enjoy the variety of General Practice, the autonomy of home visiting and the clinical challenge of assessing and treating patients in their own environment, this could be the role for you.
What you'll focus on
Assessing and treating patients in their own homes
You'll provide face-to-face assessment, diagnosis and treatment for patients who have been clinically triaged as requiring a home visit.
You'll see patients with a broad range of urgent primary care needs, considering not just the immediate clinical problem but their wider circumstances, environment and support needs.
You'll assess what's happening, decide what needs to happen next and ensure patients receive appropriate treatment, referral and safety-netting.
Making confident clinical decisions
Home visiting requires sound clinical judgement.
You'll often be working with patients you haven't met before, sometimes with limited background information and sometimes when they're anxious, unwell or experiencing difficult circumstances.
You'll need to be able to assess risk, manage uncertainty and make safe decisions independently, recognising when a patient can be treated and supported at home and when they need escalation or an alternative care setting.
Treating the whole patient
Seeing someone in their own home can give you a very different perspective on their health.
You'll care for patients across ages and backgrounds, including older and frail patients, people with complex health needs and those approaching the end of their lives.
You'll consider the patient's clinical presentation alongside their environment, support network and wider circumstances to determine what they need to remain safe.
Keeping patients safely in their community
Not every patient who needs urgent care needs to be in an Emergency Department.
Where clinically appropriate, you'll help patients remain safely at home by putting the right treatment, advice, referrals and safety-netting in place.
You'll work with community nursing, pharmacy, paramedic, primary care and wider healthcare teams to support continuity of care.
And when hospital or another service is the right place for a patient, you'll recognise that and escalate appropriately.
Working independently, but never in isolation
Home visiting is autonomous by nature.
You'll be making important clinical decisions in patients' homes without the immediate infrastructure of a traditional clinical setting around you.
But you'll remain part of the wider IC24 team.
You'll work closely with our drivers and dispatch colleagues and communicate with other health and care professionals to make sure patients receive timely, joined-up care.
Maintaining excellent clinical standards
You'll work within IC24's clinical governance framework and prescribing formulary, maintaining accurate and timely clinical records and working in accordance with GMC guidance and relevant national and local clinical standards.
You'll maintain your CPD and essential learning and have opportunities to contribute to audit, learning events, education and quality improvement.
This is urgent care beyond the consulting room
No two home visits will necessarily look the same.
You'll see patients with everything from relatively straightforward acute illness to complex physical, mental health and social circumstances.
Sometimes the answer will be clear.
Sometimes you'll need to piece together limited information, understand what's happening around the patient and make an important clinical decision without having every investigation immediately available.
You'll probably thrive here if you:
- Enjoy autonomous clinical practice
- Are confident assessing undifferentiated patients
- Have strong face-to-face consultation and home visiting skills
- Can make sound clinical decisions independently
- Are comfortable managing risk and uncertainty
- Can make safe decisions without having every investigation immediately available
- Are confident caring for frail, complex and end-of-life patients
- Communicate clearly and compassionately with patients, relatives and carers
If you prefer working within a predictable clinic environment with immediate access to a wider clinical team, home visiting may not be the right fit.
But if you value clinical autonomy, variety and the opportunity to deliver genuinely patient-centred care in people's own homes, we'd like to hear from you.
What you'll bring
You'll:
- Hold current GMC registration
- Be an MRCGP Graduate
- Have relevant clinical experience within areas such as Primary Care, Emergency Medicine, A&E or previous Out of Hours experience
- Have experience of face-to-face clinical consultation
The environment you'll work in
Urgent care operates around the needs of our patients, so flexibility is an important part of this role.
Hours include evenings, weekends, overnights and Bank Holidays.
You'll work from our Kent Home Visiting dispatch points, travelling out into the community to assess and treat patients in their own homes.
Home visiting is responsive by nature, so priorities can change during a shift. You'll need to be comfortable adapting while maintaining safe, thoughtful and compassionate care.
Who are we?
We are Integrated Care 24 (IC24), the leading not-for-profit Social Enterprise providing innovative and patient-focused primary and urgent care services.
IC24 is committed to improving access to health and social care for our patients and reducing demand on secondary care services.
We provide services to over six million patients, including GP Out of Hours, NHS 111, Primary Care and Integrated Urgent Care services.
Every day, our people help patients access the care they need, when they need it most.
Locations
Margate Pilgrims Hospice - Queen Elizabeth The Queen Mother Hospital, Ramsgate Road, Margate, CT9 4AD
Canterbury Medical Practice - The Annexe, Canterbury Medical Practice, Ethelbert Road, Canterbury, CT1 3NR
IC24 - Kingston House, The Long Barrow, Orbital Park, Ashford, TN24 0GP
What's in it for you?
- Hourly pay of £58.69 per hour plus enhancements for unsociable hours
- Enhanced Bank Holiday rates
- Opportunity to join the NHS Pension Scheme
- Free 24/7 independent counselling service
- Learning and development opportunities
- Free membership to our reward and discount platform
- Access to Blue Light Card and other NHS Discount Schemes
We celebrate brave ideas and brave people.
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS disclosure with barred list checks and three years of references.
We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage.
We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under-represented groups. Were dedicated to creating an inclusive environment where everyone feels they belong.
If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team.
Please note: We may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Person Specification
Qualifications
Essential
- You'll hold current GMC registration and be an MRCGP Graduate. Relevant clinical experience within areas such as Primary Care, Emergency Medicine, A&E or previous Out of Hours experience and have experience of face-to-face clinical consultation.
Person Specification
Qualifications
Essential
- You'll hold current GMC registration and be an MRCGP Graduate. Relevant clinical experience within areas such as Primary Care, Emergency Medicine, A&E or previous Out of Hours experience and have experience of face-to-face clinical consultation.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Integrated Care 24 Ltd
Address
IC24
Ashford
TN24 0GP
United Kingdom
Employer's website
https://careers.ic24.org.uk/ (Opens in a new tab)
Employer details
Employer name
Integrated Care 24 Ltd
Address
IC24
Ashford
TN24 0GP
United Kingdom
Employer's website
https://careers.ic24.org.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Senior Complex Care Officer Adult Care 18521/3522
Lincolnshire County Council View all jobs
Posted 13 day(s) ago
Reference: 2357437
Job summary
We have an opportunity for you to join us as a Senior Complex Care Officer.
We are establishing a new Strategic Commissioning Service, within our Adult Care Directorate which includes a new approach to Care Sourcing and are ambitious about our plans to invest in and advance our approach to innovative, evidenced based commissioning, driving the delivery of positive outcomes for the people of Lincolnshire, in a compliant and efficient way.
To deliver this business-critical function, we are seeking to appoint an exceptional senior officer who will source and secure the right advice, care and support package in the most complex cases for adults with an assessed eligible need, across all care types, at the right time and at the right cost.
Our Senior Officers will manage the most complex cases including, but is not restricted to instances where it is necessary to undertake micro commissioning and competitive tender processes, utilising existing frameworks and contracts or via the open market. They will have significant responsibility for supporting the identification, mitigation and management of risks, safeguarding vulnerable adults, resolving disputes and meeting tight, and often urgent, deadlines.
How our team works is just as important to us as what we do and you will be expected to embody the Councils values as together the whole team establishes our new function, embeds new ways of working and fosters a collaborative, supportive, caring and learning culture.
Main duties of the job
You will be:
- A procurement professional with knowledge and experience of external commissioning, procurement, project management, or related discipline who can demonstrate a detailed understanding and excellent knowledge of the public sector, health or social care end to end commissioning, all public procurement activity, legislation, regulations, policies, best practice and markets.
- Someone with experience in building and maintaining effective relationships at all levels with advanced communication and negotiation skills, the ability to provide effective challenge with sensitivity and diplomacy along with expert analytical and report writing skills which support effective, informed decision making.
- Have evidence of being able to apply knowledge and understanding of return on investment models, market analysis, benchmarking, supplier development, supply chain management, market management, evaluation models and contract management processes.
Please refer to the PERSON SPECIFICATION in the attached job description for more details on the requirements of the postholder.
About us
Lincolnshire County Council, is one of the largest employers in the county. We are an organisation that embraces diversity, innovation and progress. We value our people and want to ensure that we can support you in joining and growing with us.
We will view you as an integral member of our community and recognise that your well-being is paramount. To show our appreciation, weve crafted a competitive package designed to not only acknowledge your hard work but also foster a healthy work-life balance.
From health benefits and retirement plans, we strive to provide a package that supports well-being and financial stability and that meets the diverse needs of our workforce.
We want everyone who works with us to feel included and celebrate their uniqueness. We are committed to promoting equality of opportunity, eliminating unlawful discrimination, harassment and victimisation, and promoting good relations for both employee and for the people of Lincolnshire.
People often say every day is a learning day and at LCC a culture of learning is something we really believe in. We recognise the importance of supporting your learning and development and can offer a variety of different learning opportunities depending on what is right for you and the organisation. This could be through your everyday tasks, through hands-on experience, structured programs, formal qualifications, coaching, or informal learning opportunities.
Details
Date posted
22 September 2026
Pay scheme
Other
Salary
£44,253 to £48,738 a year
Contract
Permanent
Working pattern
Full-time, Flexible working, Home or remote working
Reference number
F0067-260005185213522
Job locations
Lincolnshire County Council
County Offices
Newland
Lincoln
Lincolnshire
LN1 1YL
United Kingdom
Job description
Job responsibilities
To source and secure the right advice, care and support package in the most complex cases for adults with an assessed eligible need, across all care types (residential, nursing, home, community, supported etc), at the right time and at the right cost.
The management of the most complex cases includes, but is not restricted to instances where existing frameworks and contracts terms cannot deliver the specific individual requirements or where for individuals or groups of individuals, it is necessary to undertake competitive tender processes, utilising existing frameworks and contracts or via the open market, in order to source the right care and support solutions.
This role plays a key part in helping the Council meet its statutory obligations in relations adult care and this is a business-critical service, requiring significant responsibility to support the identification, mitigation and management of risks, safeguard vulnerable adults, resolve disputes or complaints, as well as meet tight and often urgent deadlines.
It requires a thorough and comprehensive knowledge and understanding of local markets as well as expertise in national and Council procurement and contracting processes, practice, legislation and regulations in order to undertake micro-commissioning and tendering exercises.
1. Identifying commercially astute options for care and support packages within the appropriate cost and service requirements, and the end-to-end sourcing for the most complex
requirements. This will include liaising extensively with practitioners, providers and individuals as they undertake commercially robust, appropriately tailored tendering and contracting processes or securing commitments and utilising contractual levers which ensure fit for purpose service provision designed specifically to meet the complex needs of the
individual.
2. Lead end-to-end negotiations with providers, and other individuals/organisations, as appropriate, linked to applicable care sourcing and/or tender processes, contract pricing and/or terms, and other conflict and dispute resolution issues; utilising market intelligence to understand the capacity and capability of the market and acting as the Councils commercial astute client and ensure all complex care placements undergo a process of financial scrutiny
and deliver value for money, with cost avoidance and or savings where practicable; ensuring financial contributions/top ups are effectively implemented and all processes are completed to enable prompt and accurate provider payments.
3. Provide significant support and challenge to the way existing services are commissioned and use extensive market analysis to identify best practice Provider services and innovative delivery models to support the best outcomes for people with care and support needs, improve value for money and deliver savings.
This will include:
Drafting reports to inform both formal and informal decision making, in particular in relation to options for and outcomes of the most complex care sourcing and procurement activity
Providing professional and technical advice as the Council's commercial expert Designing and delivering effective, commercially tailored and fit for purpose commissioning routes and associated tender processes and documentation, ensuring that best practice models of innovative service delivery are explored and incorporated where appropriate, and manage or assist in the analysis and evaluation of tender submissions
Ensuring all commissioning activity is managed in a legal, ethical and accountable manner in accordance with relevant national and Council legislative, regulatory and procedural requirements.
Identify, mitigate and manage risks, as well as resolving issues disputes and-or complaints, throughout the commissioning lifecycle.
4. Ensuring practice contributes to and is consistently aligned with the delivery of Adult Care and Community Wellbeing strategic commissioning strategies, approaches and intended
outcomes as well as all Council policies, practices and behaviour expectations. Remaining up to date and compliant with all relevant legislation, regulations, organisational procedures, policies and professional codes of conduct in order to uphold standards of best practice.
5. Build, manage and maintain strong, positive working relationships with service - commissioning leads, contract managers, practitioners and individuals as well as providers across the adult care market.
Liaise with commissioning leads, contract managers, practitioners and individuals to ensure
the efficient and effective transfer from the commissioning and tendering process onwards to
accurately complete and maintain individual placement agreements outlining the
service/outcomes to be purchased from service providers.
- Where there are shortfalls as mapped against anticipated demand, work with the
market to support development of the necessary capacity and/or capability.
- Identify and implement as appropriate opportunities to further develop services on
behalf of the Council and other partners locally and regionally.
-
6. Support, and where required, lead on engagement and research with stakeholders and end users to inform effective care sourcing processes, ensuring that delivery solutions identified meet service user requirements. This includes supporting the effective co-production of service models and delivery solutions through the active involvement of end users in procurement processes, as appropriate.
7. Providing day to day leadership, advice and guidance within own area of responsibility as appropriate, to colleagues both within and beyond the Strategic Commissioning Team.
8. Ensure all procurement and care sourcing activity undertaken complies with regulatory frameworks (including CQC), Procurement Legislation, organisational policies and procedures, and professional codes of conduct, and aligns with the Corporate Risk Strategy. Throughout each stage of the procurement and care sourcing process, ensure that potential risks are identified, managed and minimised, and escalated as appropriate.
9. Manage and oversee the work of the Complex Care Officers and assisting the team to continually review and improve practice, embedding new ways of thinking and working.
10. Maintain the Councils databases, case and management information systems ensuring accurate, timely and comprehensive records for all complex care placements.
11. Lead on analysis of the data concerning complex care placements and producing intelligence and insight reports to meet Service, Directorate and Council requirements. Ensuring a robust approach to analysis and forecasting of population needs and balancing service delivery in terms of volume, cost and funding.
12. Responsibility for recording, monitoring and reporting on care sourcing activity, efficiency gains and service improvements in order to contribute to the team and wider Council performance management frameworks and to measure achievement against the commissioning and care sourcing outcomes and objectives.
13. Support the Care Sourcing Manager and wider Strategic Commissioning Team through contributing to integrated commissioning activities across the full breadth of the commissioning cycle, including but not restricted to:
planning commissioning and procurement
contract management, assurance and improvement processes
quality assurance, monitoring and review of services and Providers
market engagement and shaping activities
performance analysis and desktop data analysis
14. Take personal responsibility for:
- Ensuring Council resources are optimised and utilised effectively and efficiently,
- Delivering excellent customer service, incorporating the Council's equality and
diversity objectives and supporting the council to achieve best practice in all it
delivers
- Contributing to organisational transformation and changes in ways of working,
maximising the benefits and efficiencies for both internal and external customers
15. The post will provide line management and supervision to Complex Care Officers (Grade 8) as required, including planning, checking, allocating work, appraisal and dealing with day-to-day capability and conduct to meet the overall requirements of the service.
The post will also provide day-to-day leadership as appropriate to deliver the team priorities and work plan. Coaching and mentoring teams and colleagues as appropriate to embed new ways of working and thinking. Deputising for the Care Sourcing Manager as appropriate and necessary.
Job description
Job responsibilities
To source and secure the right advice, care and support package in the most complex cases for adults with an assessed eligible need, across all care types (residential, nursing, home, community, supported etc), at the right time and at the right cost.
The management of the most complex cases includes, but is not restricted to instances where existing frameworks and contracts terms cannot deliver the specific individual requirements or where for individuals or groups of individuals, it is necessary to undertake competitive tender processes, utilising existing frameworks and contracts or via the open market, in order to source the right care and support solutions.
This role plays a key part in helping the Council meet its statutory obligations in relations adult care and this is a business-critical service, requiring significant responsibility to support the identification, mitigation and management of risks, safeguard vulnerable adults, resolve disputes or complaints, as well as meet tight and often urgent deadlines.
It requires a thorough and comprehensive knowledge and understanding of local markets as well as expertise in national and Council procurement and contracting processes, practice, legislation and regulations in order to undertake micro-commissioning and tendering exercises.
1. Identifying commercially astute options for care and support packages within the appropriate cost and service requirements, and the end-to-end sourcing for the most complex
requirements. This will include liaising extensively with practitioners, providers and individuals as they undertake commercially robust, appropriately tailored tendering and contracting processes or securing commitments and utilising contractual levers which ensure fit for purpose service provision designed specifically to meet the complex needs of the
individual.
2. Lead end-to-end negotiations with providers, and other individuals/organisations, as appropriate, linked to applicable care sourcing and/or tender processes, contract pricing and/or terms, and other conflict and dispute resolution issues; utilising market intelligence to understand the capacity and capability of the market and acting as the Councils commercial astute client and ensure all complex care placements undergo a process of financial scrutiny
and deliver value for money, with cost avoidance and or savings where practicable; ensuring financial contributions/top ups are effectively implemented and all processes are completed to enable prompt and accurate provider payments.
3. Provide significant support and challenge to the way existing services are commissioned and use extensive market analysis to identify best practice Provider services and innovative delivery models to support the best outcomes for people with care and support needs, improve value for money and deliver savings.
This will include:
Drafting reports to inform both formal and informal decision making, in particular in relation to options for and outcomes of the most complex care sourcing and procurement activity
Providing professional and technical advice as the Council's commercial expert Designing and delivering effective, commercially tailored and fit for purpose commissioning routes and associated tender processes and documentation, ensuring that best practice models of innovative service delivery are explored and incorporated where appropriate, and manage or assist in the analysis and evaluation of tender submissions
Ensuring all commissioning activity is managed in a legal, ethical and accountable manner in accordance with relevant national and Council legislative, regulatory and procedural requirements.
Identify, mitigate and manage risks, as well as resolving issues disputes and-or complaints, throughout the commissioning lifecycle.
4. Ensuring practice contributes to and is consistently aligned with the delivery of Adult Care and Community Wellbeing strategic commissioning strategies, approaches and intended
outcomes as well as all Council policies, practices and behaviour expectations. Remaining up to date and compliant with all relevant legislation, regulations, organisational procedures, policies and professional codes of conduct in order to uphold standards of best practice.
5. Build, manage and maintain strong, positive working relationships with service - commissioning leads, contract managers, practitioners and individuals as well as providers across the adult care market.
Liaise with commissioning leads, contract managers, practitioners and individuals to ensure
the efficient and effective transfer from the commissioning and tendering process onwards to
accurately complete and maintain individual placement agreements outlining the
service/outcomes to be purchased from service providers.
- Where there are shortfalls as mapped against anticipated demand, work with the
market to support development of the necessary capacity and/or capability.
- Identify and implement as appropriate opportunities to further develop services on
behalf of the Council and other partners locally and regionally.
-
6. Support, and where required, lead on engagement and research with stakeholders and end users to inform effective care sourcing processes, ensuring that delivery solutions identified meet service user requirements. This includes supporting the effective co-production of service models and delivery solutions through the active involvement of end users in procurement processes, as appropriate.
7. Providing day to day leadership, advice and guidance within own area of responsibility as appropriate, to colleagues both within and beyond the Strategic Commissioning Team.
8. Ensure all procurement and care sourcing activity undertaken complies with regulatory frameworks (including CQC), Procurement Legislation, organisational policies and procedures, and professional codes of conduct, and aligns with the Corporate Risk Strategy. Throughout each stage of the procurement and care sourcing process, ensure that potential risks are identified, managed and minimised, and escalated as appropriate.
9. Manage and oversee the work of the Complex Care Officers and assisting the team to continually review and improve practice, embedding new ways of thinking and working.
10. Maintain the Councils databases, case and management information systems ensuring accurate, timely and comprehensive records for all complex care placements.
11. Lead on analysis of the data concerning complex care placements and producing intelligence and insight reports to meet Service, Directorate and Council requirements. Ensuring a robust approach to analysis and forecasting of population needs and balancing service delivery in terms of volume, cost and funding.
12. Responsibility for recording, monitoring and reporting on care sourcing activity, efficiency gains and service improvements in order to contribute to the team and wider Council performance management frameworks and to measure achievement against the commissioning and care sourcing outcomes and objectives.
13. Support the Care Sourcing Manager and wider Strategic Commissioning Team through contributing to integrated commissioning activities across the full breadth of the commissioning cycle, including but not restricted to:
planning commissioning and procurement
contract management, assurance and improvement processes
quality assurance, monitoring and review of services and Providers
market engagement and shaping activities
performance analysis and desktop data analysis
14. Take personal responsibility for:
- Ensuring Council resources are optimised and utilised effectively and efficiently,
- Delivering excellent customer service, incorporating the Council's equality and
diversity objectives and supporting the council to achieve best practice in all it
delivers
- Contributing to organisational transformation and changes in ways of working,
maximising the benefits and efficiencies for both internal and external customers
15. The post will provide line management and supervision to Complex Care Officers (Grade 8) as required, including planning, checking, allocating work, appraisal and dealing with day-to-day capability and conduct to meet the overall requirements of the service.
The post will also provide day-to-day leadership as appropriate to deliver the team priorities and work plan. Coaching and mentoring teams and colleagues as appropriate to embed new ways of working and thinking. Deputising for the Care Sourcing Manager as appropriate and necessary.
Person Specification
Qualifications
Essential
- A good commercial and procurement
- professional qualification (e.g.
- Diploma in Purchasing & Supply
- and/or membership of the Chartered
- Institute of Purchasing and Supply) /
- membership of professional body /
- educated to degree level or equivalent
- or otherwise demonstrate equivalent
- knowledge of external commissioning
- through significant experience.
- Significant experience of
- commissioning, procurement, project
- management and / or related
- disciplines demonstrating detailed
- understanding and excellent
- knowledge of public sector / health /
- social care commissioning, public
- procurement legislation, regulations,
- policies, best practice and markets.
- The post holder will be expected to
- possess and maintain up to date
- knowledge of relevant and current
- procurement legislation, regulations,
- and sector trends, and the ability to
- apply this insight to inform
- commercial and procurement
- decisions.
Person Specification
Qualifications
Essential
- A good commercial and procurement
- professional qualification (e.g.
- Diploma in Purchasing & Supply
- and/or membership of the Chartered
- Institute of Purchasing and Supply) /
- membership of professional body /
- educated to degree level or equivalent
- or otherwise demonstrate equivalent
- knowledge of external commissioning
- through significant experience.
- Significant experience of
- commissioning, procurement, project
- management and / or related
- disciplines demonstrating detailed
- understanding and excellent
- knowledge of public sector / health /
- social care commissioning, public
- procurement legislation, regulations,
- policies, best practice and markets.
- The post holder will be expected to
- possess and maintain up to date
- knowledge of relevant and current
- procurement legislation, regulations,
- and sector trends, and the ability to
- apply this insight to inform
- commercial and procurement
- decisions.
Employer details
Employer name
Lincolnshire County Council
Address
Lincolnshire County Council
County Offices
Newland
Lincoln
Lincolnshire
LN1 1YL
United Kingdom
Employer's website
https://jobs.lincolnshire.gov.uk/home.html (Opens in a new tab)
Employer details
Employer name
Lincolnshire County Council
Address
Lincolnshire County Council
County Offices
Newland
Lincoln
Lincolnshire
LN1 1YL
United Kingdom
Employer's website
https://jobs.lincolnshire.gov.uk/home.html (Opens in a new tab)
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