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Occupational Therapist (Band 5 Rotation)
Salisbury NHS Foundation Trust
North East England
GBP 31,049 - 37,796 per year
Activity Therapist
Job summary Salisbury Therapy Services are looking for new (or experienced) and talented Band 5 Occupational Therapist to help support developing patient pat...
22 day(s) ago
Occupational Therapist (Band 5 Rotation)
Salisbury NHS Foundation Trust
North East England
GBP 31,049 - 37,796 per year
Activity Therapist
Job summary Salisbury Therapy Services are looking for new (or experienced) and talented Band 5 Occupational Therapist to help support developing patient pat...
22 day(s) ago
Trainee Children's Wellbeing Practitioner - Southwark CAMHS
South London and Maudsley NHS Foundation Trust
North East England
GBP 34,186 - 37,389 per year
Social Worker
Job summary Southwark CAMHS is looking to recruit 2 trainee CWPs to continue to improve children and young people's mental health services in Southwark.
22 day(s) ago
Trainee Children's Wellbeing Practitioner - Southwark CAMHS
South London and Maudsley NHS Foundation Trust
North East England
GBP 34,186 - 37,389 per year
Social Worker
Job summary Southwark CAMHS is looking to recruit 2 trainee CWPs to continue to improve children and young people's mental health services in Southwark.
22 day(s) ago
Community Team Leader
South London and Maudsley NHS Foundation Trust
North East England
GBP 58,133 - 65,261 per year
Nurse Manager
Job summary To have overall management responsibility for the delivery of care within an Early Intervention in Psychosis model of service delivery, in accord...
22 day(s) ago
Community Team Leader
South London and Maudsley NHS Foundation Trust
North East England
GBP 58,133 - 65,261 per year
Nurse Manager
Job summary To have overall management responsibility for the delivery of care within an Early Intervention in Psychosis model of service delivery, in accord...
22 day(s) ago
Locum Paediatric Neurosurgeon
Oxford University Hospitals NHS Foundation Trust
North East England
GBP 113,565 - 150,569 per year
Paediatrician
Job summary OXFORD UNIVERSITY HOSPITALS NHS TRUST LOCUM CONSULTANT IN PAEDIATRIC NEUROSURGERY We are looking for a Locum Consultant to join us at Oxford Univ...
22 day(s) ago
Locum Paediatric Neurosurgeon
Oxford University Hospitals NHS Foundation Trust
North East England
GBP 113,565 - 150,569 per year
Paediatrician
Job summary OXFORD UNIVERSITY HOSPITALS NHS TRUST LOCUM CONSULTANT IN PAEDIATRIC NEUROSURGERY We are looking for a Locum Consultant to join us at Oxford Univ...
22 day(s) ago
Office Manager
Hetton Group Practice
North East England
Health Service Manager/Administrator
Job summary An exciting opportunity has arisen for an experienced, motivated, and forward-thinking individual to join our friendly and progressive practice a...
22 day(s) ago
Office Manager
Hetton Group Practice
North East England
Health Service Manager/Administrator
Job summary An exciting opportunity has arisen for an experienced, motivated, and forward-thinking individual to join our friendly and progressive practice a...
22 day(s) ago
Consultant Family and Systemic Psychotherapist and MST Team lead
South London and Maudsley NHS Foundation Trust
North East England
GBP 88,250 - 100,355 per year
Medical Specialist
Job summary The role combines strategic leadership, specialist clinical practice and service development within one of London's most innovative CAMHS services.
22 day(s) ago
Consultant Family and Systemic Psychotherapist and MST Team lead
South London and Maudsley NHS Foundation Trust
North East England
GBP 88,250 - 100,355 per year
Medical Specialist
Job summary The role combines strategic leadership, specialist clinical practice and service development within one of London's most innovative CAMHS services.
22 day(s) ago
Discharge Coordinator
London North West University Healthcare NHS Trust
North East England
GBP 33,262 - 36,027 per year
Admin and Clerical
Job summary Liaise internally with multidisciplinary team, senior members of staff, ward staff and Allied Health Professionals.
22 day(s) ago
Discharge Coordinator
London North West University Healthcare NHS Trust
North East England
GBP 33,262 - 36,027 per year
Admin and Clerical
Job summary Liaise internally with multidisciplinary team, senior members of staff, ward staff and Allied Health Professionals.
22 day(s) ago
Healthcare Assistant - Rheumatology Outpatients
Salisbury NHS Foundation Trust
North East England
Exercise Therapist
Job summary To maintain the care environment and smooth running of clinics for all patients attending the Rheumatology Department To give high quality compas...
22 day(s) ago
Healthcare Assistant - Rheumatology Outpatients
Salisbury NHS Foundation Trust
North East England
Exercise Therapist
Job summary To maintain the care environment and smooth running of clinics for all patients attending the Rheumatology Department To give high quality compas...
22 day(s) ago
Strategic Medical Advisor (SMA)
London Ambulance Service NHS Trust
North East England
GBP 3 - 15,000 per year
Medical Specialist
Job summary We are seeking experienced and highly credible senior clinicians to join our cadre of on-call Strategic Medical Advisors.
22 day(s) ago
Strategic Medical Advisor (SMA)
London Ambulance Service NHS Trust
North East England
GBP 3 - 15,000 per year
Medical Specialist
Job summary We are seeking experienced and highly credible senior clinicians to join our cadre of on-call Strategic Medical Advisors.
22 day(s) ago
Pharmacy Administrator
Dr Mittal & Partners
North East England
GBP 26,436 - 28,121 per year
Admin and Clerical
Job summary The successful applicant will support a wide range of pharmacy workflows including prescription administration, patient recall programmes and lon...
22 day(s) ago
Pharmacy Administrator
Dr Mittal & Partners
North East England
GBP 26,436 - 28,121 per year
Admin and Clerical
Job summary The successful applicant will support a wide range of pharmacy workflows including prescription administration, patient recall programmes and lon...
22 day(s) ago
Assistant Admissions Coordinator
Cambridge University Hospital NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary To deliver and maintain a professional administrative service to the Cancer directorate and all users patients, relatives and colleagues.
22 day(s) ago
Assistant Admissions Coordinator
Cambridge University Hospital NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary To deliver and maintain a professional administrative service to the Cancer directorate and all users patients, relatives and colleagues.
22 day(s) ago
Salaried GP
Dr Mittal & Partners
North East England
GBP 11,466 - 13,657 per year
GP/General Practitioner
Job summary We have an exciting opportunity for an enthusiastic GP to join our friendly, well-organised, and forward-thinking practice in central Reading.
22 day(s) ago
Salaried GP
Dr Mittal & Partners
North East England
GBP 11,466 - 13,657 per year
GP/General Practitioner
Job summary We have an exciting opportunity for an enthusiastic GP to join our friendly, well-organised, and forward-thinking practice in central Reading.
22 day(s) ago
Medical Laboratory Assistant
York and Scarborough Teaching Hospitals NHS Foundation Trust
Ireland
GBP 0 - 25,272 per year
Laboratory Technician
Job summary We are looking for 2 enthusiastic and dedicated individuals to join our friendly team to support us to provide a high quality and efficient Micro...
22 day(s) ago
Medical Laboratory Assistant
York and Scarborough Teaching Hospitals NHS Foundation Trust
Ireland
GBP 0 - 25,272 per year
Laboratory Technician
Job summary We are looking for 2 enthusiastic and dedicated individuals to join our friendly team to support us to provide a high quality and efficient Micro...
22 day(s) ago
Receptionist / Administration assistant
The Royal Wolverhampton NHS Trust
North East England
GBP 0 - 25,272 per year
Admin and Clerical
Job summary This vacancy is for 2 posts. 1 x 15 hours per week. 1 x 22.5 per week. To provide a comprehensive, effective, accurate and timely service to heal...
22 day(s) ago
Receptionist / Administration assistant
The Royal Wolverhampton NHS Trust
North East England
GBP 0 - 25,272 per year
Admin and Clerical
Job summary This vacancy is for 2 posts. 1 x 15 hours per week. 1 x 22.5 per week. To provide a comprehensive, effective, accurate and timely service to heal...
22 day(s) ago
GP Receptionist
Jesmond Health Partnership
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary *Candidates who have previously applied for this role are kindly asked NOT to reapply at this time.
22 day(s) ago
GP Receptionist
Jesmond Health Partnership
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary *Candidates who have previously applied for this role are kindly asked NOT to reapply at this time.
22 day(s) ago
Receptionist / Administration assistant
The Royal Wolverhampton NHS Trust
North East England
GBP 0 - 25,272 per year
Admin and Clerical
Job summary To provide a comprehensive, effective, accurate and timely service to healthcare professionals, patients and their representatives attending the...
22 day(s) ago
Receptionist / Administration assistant
The Royal Wolverhampton NHS Trust
North East England
GBP 0 - 25,272 per year
Admin and Clerical
Job summary To provide a comprehensive, effective, accurate and timely service to healthcare professionals, patients and their representatives attending the...
22 day(s) ago
Staff Nurse
The Royal Wolverhampton NHS Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary We are looking for a motivated, enthusiastic and organised Registered Nurse to join our Gastroenterology Service as an IBD Support Nurse .
22 day(s) ago
Staff Nurse
The Royal Wolverhampton NHS Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary We are looking for a motivated, enthusiastic and organised Registered Nurse to join our Gastroenterology Service as an IBD Support Nurse .
22 day(s) ago
Maternity Cover - Salaried GP Fixed Term.
Pathfields Medical Group
North East England
Registered Nurse/RN
Job summary Pathfields Medical Group is seeking an enthusiastic and patient-centred Salaried General Practitioner to join our friendly, supportive, and forwa...
22 day(s) ago
Maternity Cover - Salaried GP Fixed Term.
Pathfields Medical Group
North East England
Registered Nurse/RN
Job summary Pathfields Medical Group is seeking an enthusiastic and patient-centred Salaried General Practitioner to join our friendly, supportive, and forwa...
22 day(s) ago
Domestic Assistant
City Hospitals Independent Commercial Enterprises Ltd (CHoICE)
North East England
GBP 0 - 26,957 per year
Dental Assistant
Job summary Choice Facilities Services are seeking a passionate, hardworking and reliable individual to join our team and fulfil the role of Domestic Assista...
22 day(s) ago
Domestic Assistant
City Hospitals Independent Commercial Enterprises Ltd (CHoICE)
North East England
GBP 0 - 26,957 per year
Dental Assistant
Job summary Choice Facilities Services are seeking a passionate, hardworking and reliable individual to join our team and fulfil the role of Domestic Assista...
22 day(s) ago
Band 3 Medical Secretary-Respiratory Medicine
University Hospitals Birmingham NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Support Staff
Job summary An exciting opportunity has arisen for 2 full-time Medical Secretaries to join the Sleep Service within our busy Respiratory Medicine department.
22 day(s) ago
Band 3 Medical Secretary-Respiratory Medicine
University Hospitals Birmingham NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Support Staff
Job summary An exciting opportunity has arisen for 2 full-time Medical Secretaries to join the Sleep Service within our busy Respiratory Medicine department.
22 day(s) ago
Band 5 Clinical Pharmacy Technician - Acute medicine
University Hospitals Birmingham NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Pharmacist
Job summary Full time position available within Queen Elizabeth Hospital Pharmacy Department and Acute medical unit An excellent development opportunity has...
22 day(s) ago
Band 5 Clinical Pharmacy Technician - Acute medicine
University Hospitals Birmingham NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Pharmacist
Job summary Full time position available within Queen Elizabeth Hospital Pharmacy Department and Acute medical unit An excellent development opportunity has...
22 day(s) ago
Receptionist / Admin Assistant
West Suffolk NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary We have an exciting opportunity for a friendly, efficient and highly organised Receptionist / Administrative Assistant to join our team at Woodbr...
22 day(s) ago
Receptionist / Admin Assistant
West Suffolk NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary We have an exciting opportunity for a friendly, efficient and highly organised Receptionist / Administrative Assistant to join our team at Woodbr...
22 day(s) ago
Band 6 Team Leader Podiatry
University Hospitals Birmingham NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Other Occupation
Job summary Are you an experienced healthcare professional looking to take the next step in your leadership career?
22 day(s) ago
Band 6 Team Leader Podiatry
University Hospitals Birmingham NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Other Occupation
Job summary Are you an experienced healthcare professional looking to take the next step in your leadership career?
22 day(s) ago
Deputy Manager
Agincare
North East England
Health Service Manager/Administrator
Job summary We're looking for an experienced and compassionate Deputy Manager to oversee the day-to-day running of specialist support services in New Milton...
22 day(s) ago
Deputy Manager
Agincare
North East England
Health Service Manager/Administrator
Job summary We're looking for an experienced and compassionate Deputy Manager to oversee the day-to-day running of specialist support services in New Milton...
22 day(s) ago
Support Worker
Agincare
North East England
GBP 0 - 12 per year
Support Staff
Job summary Are you ready to make a meaningful difference in the lives of young individuals and deliver positive person centred outcomes for people with comp...
22 day(s) ago
Support Worker
Agincare
North East England
GBP 0 - 12 per year
Support Staff
Job summary Are you ready to make a meaningful difference in the lives of young individuals and deliver positive person centred outcomes for people with comp...
22 day(s) ago
Occupational Therapist (Band 5 Rotation)
Salisbury NHS Foundation Trust View all jobs
Posted 22 day(s) ago
Reference: 2368678
Job summary
Salisbury Therapy Services are looking for new (or experienced) and talented Band 5 Occupational Therapist to help support developing patient pathways and new projects within this medium sized and friendly NHS Trust. We have immediate vacancies available within our Band 5 rotation. Salisbury has all the expected core rotations as well as opportunities in regional centres such as the Spinal Rehabilitation Centre & Burns & Plastics.
As a Band 5 you will be supported in developing your core skills in assessing, treating and managing a caseload of patients across various wards and departments. You will have the freedom to act within broad occupational policies and will be accountable for your own actions. You will be expected to monitor and support the work of the Therapy Assistants, as well as contributing to the improvement of therapy services.
Main duties of the job
We would also welcome applications from undergraduates qualifying in the summer, as we are able to be flexible regarding start dates, potentially starting in an assistant role pending HCPC registration
Your development is important to us and so you will have access to supervision, mentorship and internal leadership training, as well as encouragement to contribute to service development and staff training.
Early applications would be welcome and may result in an interview before the closing date if appropriate. You will be HCPC registered, with a BSc, Diploma or equivalent in Occupational Therapy. Experience in the NHS will be necessary (this could be on clinical placements) and experience of working with a variety of conditions would be an advantage.
Please see attached job description and person specification for full details of roles and responsibilities
About us
Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we're driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.
We are an acute Trust, rated "Good" by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff.
We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme.
Salisbury is an attractive place to live and work and really gives you the best of everything. With easy access to London and local airports, the city of Southampton is only a short train or car journey away or if you prefer the sea, Bournemouth is also accessible. Don't just take our word for it, why not explore what Salisbury has to offer by visiting www.experiencesalisbury.co.uk
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£31,049 to £37,796 a year per annum pro rata if part time
Contract
Permanent
Working pattern
Full-time
Reference number
269-SFT9980
Job locations
Salisbury NHS Foundation Trust
Odstock Road
Salisbury
SP2 8BJ
United Kingdom
Job description
Job responsibilities
Please see attached Job description and person specification for full details of roles and responsibilities.
Job description
Job responsibilities
Please see attached Job description and person specification for full details of roles and responsibilities.
Person Specification
Qualifications/Experience
Essential
- HCPC Registration or qualifying in Aug 2026
- Degree in Occupational Therapy or qualifying in 2026
Desirable
- Experience of working in the NHS ( including student placements )
Additional
Essential
- Linking placements to application
- Desire to work at Salisbury Foundation Trust
Desirable
- evidence of alturistic extracurricular activites
Person Specification
Qualifications/Experience
Essential
- HCPC Registration or qualifying in Aug 2026
- Degree in Occupational Therapy or qualifying in 2026
Desirable
- Experience of working in the NHS ( including student placements )
Additional
Essential
- Linking placements to application
- Desire to work at Salisbury Foundation Trust
Desirable
- evidence of alturistic extracurricular activites
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Salisbury NHS Foundation Trust
Address
Salisbury NHS Foundation Trust
Odstock Road
Salisbury
SP2 8BJ
United Kingdom
Employer's website
Employer details
Employer name
Salisbury NHS Foundation Trust
Address
Salisbury NHS Foundation Trust
Odstock Road
Salisbury
SP2 8BJ
United Kingdom
Employer's website
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Trainee Children's Wellbeing Practitioner - Southwark CAMHS
South London and Maudsley NHS Foundation Trust View all jobs
Posted 22 day(s) ago
Reference: 2368677
Job summary
Southwark CAMHS is looking to recruit2 trainee CWPs to continue to improve children and young people's mental health services in Southwark. The training forms part of the service transformation initiative delivered by NHS England as part of the Children and Young People's Psychological Trainings (CYP-PT) programme.
These are training role posts and the post-holders will work as Trainee CWP's within the CWP Team embedded in Southwark CAMHS as part of a multi-disciplinary team delivering, under supervision, high-quality; outcome-informed, focused, evidence-based interventions for children and young people experiencing, mild to moderate anxiety, low mood, behavioural difficulties.
Please note that you will need to submit an application form to Kings College London (KCL) for a place on the Postgraduate Diploma in Child and Young Person Mental Health (CYP-MH) Child Wellbeing Practice prior to the service application.
KCL webpages provide further information -see link below:
- KCL CWP PGDip Cohort 12 Jan 2027- KCL Programme Brochure.pdf
KCL CWP PGDip Cohort 12 Jan 2027 - KCL Application Guidance.pdf
Please direct all queries to KCL using this email address: [email protected]
The university's application portal closes on Wednesday25th November 2026 at 23.59 pm.Applications to the service that haven't met this deadline or KCL criteria will be rejected.
o For KCL applications you can navigate the portal via attached documents or online going to Login - King's Apply
Main duties of the job
- This is a training role within the Children and Young People' Improving Access to Psychological Therapies programme (CYP IAPT). The post-holder will work within a CYP MHS as part of a multi-disciplinary team delivering, under supervision, high-quality; outcome-informed, focused, evidence-based interventions for Children and young people experiencing, mild to moderate anxiety, low mood, behavioural difficulties.
- The training and service experience will equip the post holder with the necessary knowledge, attitude and capabilities to operate effectively in an inclusive, value driven service.
- The post holder will attend all university based taught and self-study days required by King's College London, as specified within the agreed national curriculum, and work in the service for the remaining days of the week using their newly developed skills.
About us
South London and Maudsley NHS Foundation Trust (SLaM) provide the widest range of NHS mental health services in the UK as well as substance misuse services for people who are addicted to drugs and alcohol. We work closely with the Institute of Psychiatry, Psychology and Neuroscience (IoPPN), King's College London and are part of King's Health Partners Academic Health Sciences Centre. There are very few organisations in the world that have such wide-ranging capabilities working with mental illness. Our scope is unique because it is built on three major foundations: care and treatment, science and research, and training.
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£34,186 to £37,389 a year per annum Incl. of HCAs
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
334-CLI-8283534
Job locations
Southwark Borough
Mapother House
London
SE5 8AZ
United Kingdom
Job description
Job responsibilities
Key Responsibilities:
Therapeutic skills
- Assess and deliver, under supervision outcome focused, evidence-based interventions to children and young people experiencing mild to moderate mental health difficulties.
- Working in partnership, support children, young people experiencing mild to moderate mental health difficulties and their families in the self-management of presenting difficulties.
- Work in partnership with children, young people and families in the development of plans for the intervention and agreed goals.
- Support and empower children, young people and families to make informed choices about the intervention.
- Operate at all times from an inclusive values base, which recognises and respects diversity.
- Accept referrals within agreed national and local protocols.
- Undertakes accurate assessment of risk to self and others.
- Adhere to the service referral protocols. Under supervision signpost unsuitable referrals to the relevant service as necessary.
- Through close case management and supervision, escalate cases where the level of need becomes beyond scope, or more severe, ensuring adherence to other relevant elements of service delivery.
- Provide a range of information and support for evidence based psychological treatments. This may include guided self-help. This work may be face-to-face, by telephone or via other media.
- Adhere to an agreed activity schedule relating to the overall number of children and young people contacts offered, and sessions carried out per week in order to improve timely access and minimise waiting times.
- Attend multi-disciplinary meetings relating to referrals or CYP in treatment, where appropriate.
- Keep coherent records of all activity in line with service protocols and use these records and outcome data to inform decision making. Complete all requirements relating to data collection.
- Assess and integrate issues relating to transitions, education and training/employment into the overall therapeutic process.
- Work within a collaborative approach involving a range of relevant others when indicated.
- Work in collaboration with children, young people and communities to enhance and widen access.
Training & Supervision
- Attend and fulfil all the requirements of the training element of the post including practical, academic and practice based assessments.
- Apply learning from the training programme to practice.
- Receive supervision from educational providers in relation to course work to meet the required standards.
- Prepare and present case load information to supervisors within the service on an agreed and scheduled basis, in order to ensure safe practice and the governance obligations of the trainee, supervisor and service are delivered.
- Respond to and implement supervision suggestions by supervisors in practice.
- Engage in and respond to personal development supervision to improve competences and practice.
Professional
- Ensure the maintenance of standards of practice according to the employer and any regulating bodies, and keep up-to-date on new recommendations/guidelines set by the relevant departments.
- Ensure that confidentiality is protected at all times.
- Ensure clear objectives are identified, discussed and reviewed with supervisor and senior colleagues on a regular basis as part of continuing professional development.
- Participate in individual performance review and respond to agreed objectives.
- Keep all records up to date in relation to Continuous Professional Development and ensure personal development plans maintains up to date specialist knowledge of latest theoretical and service delivery models/developments.
- Attend relevant conferences/workshops in line with identified professional objectives.
General
- Support the collection of data and facilitate data flow to the New Workforce Development team.
- Contribute to the development of best practice within the service.
- Ensure a comprehensive understanding of the relevant safeguarding legislation, guidance and best practice.
- Maintain up-to date knowledge of legislation, national and local policies and procedures in relation to children and young peoples mental health
- All employees have a responsibility and a legal obligation to ensure that information processed is kept accurate, confidential, secure and in line with the Data Protection Act (1998) and Security and Confidentiality Policies.
- It is the responsibility of all staff that they do not abuse their official position for personal gain, to seek advantage of further private business or other interests in the course of their official duties.
- This Job Description does not provide an exhaustive list of duties and may be reviewed in conjunction with the post holder in light of service development.
Job description Job responsibilities Key Responsibilities: Therapeutic skills Assess and deliver, under supervision outcome focused, evidence-based interventions to children and young people experiencing mild to moderate mental health difficulties. Working in partnership, support children, young people experiencing mild to moderate mental health difficulties and their families in the self-management of presenting difficulties. Work in partnership with children, young people and families in the development of plans for the intervention and agreed goals. Support and empower children, young people and families to make informed choices about the intervention. Operate at all times from an inclusive values base, which recognises and respects diversity. Accept referrals within agreed national and local protocols. Undertakes accurate assessment of risk to self and others. Adhere to the service referral protocols. Under supervision signpost unsuitable referrals to the relevant service as necessary. Through close case management and supervision, escalate cases where the level of need becomes beyond scope, or more severe, ensuring adherence to other relevant elements of service delivery. Provide a range of information and support for evidence based psychological treatments. This may include guided self-help. This work may be face-to-face, by telephone or via other media. Adhere to an agreed activity schedule relating to the overall number of children and young people contacts offered, and sessions carried out per week in order to improve timely access and minimise waiting times. Attend multi-disciplinary meetings relating to referrals or CYP in treatment, where appropriate. Keep coherent records of all activity in line with service protocols and use these records and outcome data to inform decision making. Complete all requirements relating to data collection. Assess and integrate issues relating to transitions, education and training/employment into the overall therapeutic process. Work within a collaborative approach involving a range of relevant others when indicated. Work in collaboration with children, young people and communities to enhance and widen access. Training & Supervision Attend and fulfil all the requirements of the training element of the post including practical, academic and practice based assessments. Apply learning from the training programme to practice. Receive supervision from educational providers in relation to course work to meet the required standards. Prepare and present case load information to supervisors within the service on an agreed and scheduled basis, in order to ensure safe practice and the governance obligations of the trainee, supervisor and service are delivered. Respond to and implement supervision suggestions by supervisors in practice. Engage in and respond to personal development supervision to improve competences and practice. Professional Ensure the maintenance of standards of practice according to the employer and any regulating bodies, and keep up-to-date on new recommendations/guidelines set by the relevant departments. Ensure that confidentiality is protected at all times. Ensure clear objectives are identified, discussed and reviewed with supervisor and senior colleagues on a regular basis as part of continuing professional development. Participate in individual performance review and respond to agreed objectives. Keep all records up to date in relation to Continuous Professional Development and ensure personal development plans maintains up to date specialist knowledge of latest theoretical and service delivery models/developments. Attend relevant conferences/workshops in line with identified professional objectives. General Support the collection of data and facilitate data flow to the New Workforce Development team. Contribute to the development of best practice within the service. Ensure a comprehensive understanding of the relevant safeguarding legislation, guidance and best practice. Maintain up-to date knowledge of legislation, national and local policies and procedures in relation to children and young peoples mental health All employees have a responsibility and a legal obligation to ensure that information processed is kept accurate, confidential, secure and in line with the Data Protection Act (1998) and Security and Confidentiality Policies. It is the responsibility of all staff that they do not abuse their official position for personal gain, to seek advantage of further private business or other interests in the course of their official duties. This Job Description does not provide an exhaustive list of duties and may be reviewed in conjunction with the post holder in light of service development.
Person Specification
Qualifications
Essential
- A minimum of a second-class Bachelor's degree from a UK university or an overseas qualification of an equivalent standard in a relevant subject (e.g. psychology)
- Evidence of working with children and young people with mental health difficulties
Desirable
- Training in nursing, social work, occupational therapy, counselling or within a specific psychological therapy
- Psychology or other health /social care/youth related undergraduate degree
- Other relevant postgraduate degree
Skills & Competencies
Essential
- Ability to study as a self-motivated learner and implement training with appropriate support
- Demonstrates high standards in written and verbal communication
- Team Player
- Ability to personally manage a sensitive, traumatic and potentially emotionally distressing caseload.
Desirable
- Ability to manage own caseload and time
- Is proficient in a second language
Experience
Essential
- oEvidence of working with children and young people with mental health difficulties
Desirable
- Experience of working in mental health or related services
- Worked in a service where agreed targets in place to demonstrating outcomes
Other
Essential
- Full, enhanced and current satisfactory DBS disclosure for the role
- Able to travel to meet post requirements
Person Specification Qualifications Essential A minimum of a second-class Bachelor's degree from a UK university or an overseas qualification of an equivalent standard in a relevant subject (e.g. psychology) Evidence of working with children and young people with mental health difficulties Desirable Training in nursing, social work, occupational therapy, counselling or within a specific psychological therapy Psychology or other health /social care/youth related undergraduate degree Other relevant postgraduate degree Skills & Competencies Essential Ability to study as a self-motivated learner and implement training with appropriate support Demonstrates high standards in written and verbal communication Team Player Ability to personally manage a sensitive, traumatic and potentially emotionally distressing caseload. Desirable Ability to manage own caseload and time Is proficient in a second language Experience Essential oEvidence of working with children and young people with mental health difficulties Desirable Experience of working in mental health or related services Worked in a service where agreed targets in place to demonstrating outcomes Other Essential Full, enhanced and current satisfactory DBS disclosure for the role Able to travel to meet post requirements
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
South London and Maudsley NHS Foundation Trust
Address
Southwark Borough
Mapother House
London
SE5 8AZ
United Kingdom
Employer's website
https://www.slam.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
South London and Maudsley NHS Foundation Trust
Address
Southwark Borough
Mapother House
London
SE5 8AZ
United Kingdom
Employer's website
https://www.slam.nhs.uk/ (Opens in a new tab)
Apply Now
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Community Team Leader
South London and Maudsley NHS Foundation Trust View all jobs
Posted 22 day(s) ago
Reference: 2368675
Job summary
To have overall management responsibility for the delivery of care within an Early Intervention in Psychosis model of service delivery, in accordance with Trust policies and procedures. To lead a team of professional and support staff in the delivery of high quality evidence-based practice, ensuring that regular supervision and appraisal take place. To manage administrative and operational resources in a cost-effective manner, evaluating the standard of service delivered.
To co-ordinate multidisciplinary working, maintaining excellent communication and working relationships with all team members, and other services within the Trust, to ensure effective interface and continuity of care between disciplines and services. The Team Manager will ensure that all referrals to the service are screened, that, where necessary, service users are provided with a full assessment of health and social needs and that aftercare is provided from the most appropriate service.
The post holder will carry out clinical and managerial procedures to astandard that ensures safe and effective care, and complies with the relevant Code of Professional Conduct.
Main duties of the job
Ensure that all clinical practice is developed using up to date evidence base,ensuring that all staff have the appropriate skill base and supportingmechanisms to access training to work with the service user group.
Oversee a service user's care pathway, utilising available resources andPatient Journey framework and lead the team in its implementation.Ensure systems are in place to support user and carer-centred involvement in the planning and provision of care.
Ensure that staff receive regular supervision and appraisal, and are offered essential and developmental training in accordance with their personal development plans, and the needs of the service.
Ensure that all service users are made aware of, encouraged, and assisted to use all services available to them.
About us
South London & Maudsley NHS Foundation Trust provides a full range of mental health services to the people of Croydon, Lambeth, Southwark, and Lewisham as well as national specialist services.
The Lambeth Early Onset (LEO) Community Team is a service that supports people aged 18-65 who are experiencing a First Episode of Psychosis.We provide care for people who live in the London Borough of Lambeth.We offer psychological, medical and social support to those experiencing psychosis for the first time.We work together with people who use our service, as well as other organisations, to help them recover and work towards their goals.
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£58,133 to £65,261 a year per annum inclusive of HCAS (Inner)
Contract
Permanent
Working pattern
Full-time
Reference number
334-CLI-8243056
Job locations
190 Kennington Lane
London
SE11 5DL
United Kingdom
Job description
Job responsibilities
Establishing and building on excellent working relationships between other services within and external to the Directorate.
Ensuring that systems are in place which invite service users and their carers to comment on the quality of services they receive.Ensuring pro-active engagement of the service with Research Projectsaccording to Kings Health partners tripartite mission.Implementation of the complaints procedure including investigation, response, and resolution.
Job description Job responsibilities Establishing and building on excellent working relationships between other services within and external to the Directorate. Ensuring that systems are in place which invite service users and their carers to comment on the quality of services they receive.Ensuring pro-active engagement of the service with Research Projectsaccording to Kings Health partners tripartite mission.Implementation of the complaints procedure including investigation, response, and resolution.
Person Specification
Knowledge and skills
Essential
- A working knowledge of all relevant mental health legislation including: Mental Health Act, Care Act 2014
- Knowledge and understanding of current issues in multidisciplinary practice
- An understanding of the principles of Clinical Governance
- Knowledge of the processes necessary for effective risk assessment and management
- An understanding of the models of assessment as well as evidence based psychosocial interventions
Qualifications
Essential
- Relevant professional qualification with affiliated professional registration - RMN with NMC registration or Occupational Therapist or Social Worker with HCPC registration
Desirable
- Qualification in relevant psycho-social intervention
Experience
Essential
- At least 2 years experience, at band 6 or equivalent, using a range of clinical / managerial skills within mental health services
- Knowledge and understanding of the Early Intervention in Psychosis model of care.
- Knowledge and experience of working with young people experiencing psychosis and their families
- Experience of managing staff and providing supervision
Person Specification Knowledge and skills Essential A working knowledge of all relevant mental health legislation including: Mental Health Act, Care Act 2014 Knowledge and understanding of current issues in multidisciplinary practice An understanding of the principles of Clinical Governance Knowledge of the processes necessary for effective risk assessment and management An understanding of the models of assessment as well as evidence based psychosocial interventions Qualifications Essential Relevant professional qualification with affiliated professional registration - RMN with NMC registration or Occupational Therapist or Social Worker with HCPC registration Desirable Qualification in relevant psycho-social intervention Experience Essential At least 2 years experience, at band 6 or equivalent, using a range of clinical / managerial skills within mental health services Knowledge and understanding of the Early Intervention in Psychosis model of care. Knowledge and experience of working with young people experiencing psychosis and their families Experience of managing staff and providing supervision
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
South London and Maudsley NHS Foundation Trust
Address
190 Kennington Lane
London
SE11 5DL
United Kingdom
Employer's website
https://www.slam.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
South London and Maudsley NHS Foundation Trust
Address
190 Kennington Lane
London
SE11 5DL
United Kingdom
Employer's website
https://www.slam.nhs.uk/ (Opens in a new tab)
Apply Now
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Locum Paediatric Neurosurgeon
Oxford University Hospitals NHS Foundation Trust View all jobs
Posted 22 day(s) ago
Reference: 2368674
Job summary
OXFORD UNIVERSITY HOSPITALS NHS TRUST LOCUM CONSULTANT IN PAEDIATRIC NEUROSURGERY
We are looking for a Locum Consultant to join us at Oxford University Hospitals on a fixed term 12 month contract.
The successful applicant will join a current team of 4 substantive Consultants. The post-holder's commitments will include routine care of emergency and elective neurosurgical patients. This will therefore include the whole spectrum of paediatric cranial and spinal neurosurgical pathologies. The distribution of these specialist patients can be adjusted depending on the skills of the successful candidate. Appropriate administrative support will be provided to support this post.
Our neurosurgery department has a dynamic and vibrant training programme with excellent links to the children's specialist services. In addition, the applicant will be involved in teaching both under and post-graduates and training neurosurgery specialist trainees. Close clinical ties with our adult neurosurgery colleagues exist, and teaching/audit is done jointly with the adult service.
Applicants should possess full neurosurgical training (to FRCS or equivalent), and subspeciality fellowship level training in paediatric neurosurgery.
Applicants should also either be on the Specialist Register for neurosurgery at the time of interview.
Main duties of the job
The postholder's duties will be primarily at the John Radcliffe Hospital but it is a condition of the appointment that the postholder will be willing to work in any of the Trust's locations, throughout the county (including Banbury or Witney if needed).
Clinical:The department work using a team-based approach, with joint ward rounds being held every weekday morning. The successful candidate will take part in a 1:4 on call with prospective cover. Thus, all paediatric neurosurgery patients admitted on their take will become their patients. Close working between consultants means a high level of collaborative decision making and operating does take place.
Teaching/Research: Oxford University Hospitals NHS Trust is a teaching hospital trust, and the postholder will be required to participate in programmes for teaching undergraduate clinical students, training junior doctors, multidisciplinary teaching and in clinical examinations. It is expected that this will be an integral part of everyday clinical activity. The post-holder's contribution to teaching, training and research will be included in the regular job plan review. This post is envisaged to spearhead the research activity in the department. Therefore, a postgraduate level of research training is required -ideally to Masters or PhD level.
About us
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.
We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel.
In 2023NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles
Oxford University Hospitals promotes a safe, respectful hiring environment.
If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.
Details
Date posted
28 September 2026
Pay scheme
Hospital medical and dental staff
Grade
Consultant
Salary
£113,565 to £150,569 a year per annum
Contract
Locum
Duration
12 months
Working pattern
Full-time
Reference number
321-8263044-NOTSSCaN-LPN
Job locations
John Radcliffe
Headington
OXFORD
OX3 9DU
United Kingdom
Job description
Job responsibilities
PRINCIPAL ACTIVITIES: The postholders duties will be primarily at the John Radcliffe Hospital but it is a condition of the appointment that the postholder will be willing to work in any of the Trusts locations, throughout the county (including Banbury or Witney if needed).
Clinical Governance: The postholder will attend and contribute to the regular audit and clinical care meetings. Each Consultant is expected to participate in incident reporting, review of complaints, risk management, CPD and development of evidence-based guidelines.
Personal and Professional Development: The post-holder will be required to keep himself/herself fully up to date with their relevant area of practice and to be able to demonstrate this to the satisfaction of the Trust through the appraisal and revalidation process. Professional or study leave will be granted at the discretion of the Trust, in line with the prevailing Terms and Conditions of Service, to support appropriate study, postgraduate training activities, relevant CME courses and other appropriate personal development needs. A study leave allowance is available in contribution in support of these activities up to an agreed limit.
Management: The post-holder will be required to work within the Trust's management policies and procedures, both statutory and internal, accepting that the resources available to the Trust are finite and that all changes in clinical practice or workload, or developments requiring additional resources must have prior agreement with the Trust. He/she will undertake the administrative duties associated with the care of his/her patients, and the running of his/her clinical service under the direction of the lead clinician and/or directorate chair.
Job description Job responsibilities PRINCIPAL ACTIVITIES: The postholders duties will be primarily at the John Radcliffe Hospital but it is a condition of the appointment that the postholder will be willing to work in any of the Trusts locations, throughout the county (including Banbury or Witney if needed). Clinical Governance: The postholder will attend and contribute to the regular audit and clinical care meetings. Each Consultant is expected to participate in incident reporting, review of complaints, risk management, CPD and development of evidence-based guidelines. Personal and Professional Development: The post-holder will be required to keep himself/herself fully up to date with their relevant area of practice and to be able to demonstrate this to the satisfaction of the Trust through the appraisal and revalidation process. Professional or study leave will be granted at the discretion of the Trust, in line with the prevailing Terms and Conditions of Service, to support appropriate study, postgraduate training activities, relevant CME courses and other appropriate personal development needs. A study leave allowance is available in contribution in support of these activities up to an agreed limit. Management: The post-holder will be required to work within the Trust's management policies and procedures, both statutory and internal, accepting that the resources available to the Trust are finite and that all changes in clinical practice or workload, or developments requiring additional resources must have prior agreement with the Trust. He/she will undertake the administrative duties associated with the care of his/her patients, and the running of his/her clinical service under the direction of the lead clinician and/or directorate chair.
Person Specification
Qualifications
Essential
- Medical degree recognised by the GMC
- CCT in Neurosurgery (or equivalent) and inclusion on the GMC Specialist Register in Neurosurgery, or within six months of obtaining CCT at the time of interview
- FRCS (Neurosurgery) or equivalent specialist qualification
Experience
Essential
- Broad experience in the assessment and management of elective and emergency paediatric neurosurgical patients
- Experience across the spectrum of cranial and spinal paediatric neurosurgical conditions.
- Fellowship-level subspecialty training in Paediatric Neurosurgery
- Experience supervising and training junior doctors and neurosurgical trainees.
Knowledge & Skills
Essential
- Understanding of NHS management structures and resource management
- Ability to establish effective working relationships with colleagues, patients and families.
Person Specification Qualifications Essential Medical degree recognised by the GMC CCT in Neurosurgery (or equivalent) and inclusion on the GMC Specialist Register in Neurosurgery, or within six months of obtaining CCT at the time of interview FRCS (Neurosurgery) or equivalent specialist qualification Experience Essential Broad experience in the assessment and management of elective and emergency paediatric neurosurgical patients Experience across the spectrum of cranial and spinal paediatric neurosurgical conditions. Fellowship-level subspecialty training in Paediatric Neurosurgery Experience supervising and training junior doctors and neurosurgical trainees. Knowledge & Skills Essential Understanding of NHS management structures and resource management Ability to establish effective working relationships with colleagues, patients and families.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Oxford University Hospitals NHS Foundation Trust
Address
John Radcliffe
Headington
OXFORD
OX3 9DU
United Kingdom
Employer's website
https://www.ouh.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Oxford University Hospitals NHS Foundation Trust
Address
John Radcliffe
Headington
OXFORD
OX3 9DU
United Kingdom
Employer's website
https://www.ouh.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 22 day(s) ago
Reference: 2368673
Job summary
An exciting opportunity has arisen for an experienced, motivated, and forward-thinking individual to join our friendly and progressive practice as Office Manager.
Working closely with the GP Partners and practice manager, the successful candidate will be responsible for overseeing the day-to-day operational management of the practice, ensuring the delivery of high-quality patient services whilst supporting the continued development of the organisation.
This is a varied and rewarding role requiring a confident leader with excellent organisational, communication, and people management skills. You will be responsible for leading and supporting reception and administration teams, driving operational efficiency, ensuring compliance with regulatory requirements, and contributing to the strategic objectives of the practice.
The ideal candidate will be approachable, resilient, adaptable, and able to work effectively in a busy healthcare environment whilst maintaining high standards of patient care and staff support.
Main duties of the job
The Office Manager will be responsible for managing and coordinating all aspects of practice functionality, optimising efficiency and performance whilst supporting the delivery of safe, effective, and patient-centred services.
Working collaboratively with the Practice Manager, GP Partners, clinicians, and administrative teams, the post holder will:
- Lead and manage the reception and administration teams.
- Oversee the day-to-day operational management of the practice.
- Manage workforce planning, rotas, and staffing levels.
- Coordinate recruitment, induction, training, and staff development.
- Support organisational and strategic planning.
- Lead the management of patient complaints and concerns, ensuring they are handled professionally, sensitively, and in accordance with NHS guidance and practice policies.
- Ensure compliance with CQC, Information Governance, Health & Safety, and employment legislation.
- Oversee patient services and service improvement initiatives.
- Coordinate seasonal vaccination campaigns and patient recall programmes.
- Support quality improvement, QOF achievement, and enhanced service delivery.
- Promote a culture of continuous improvement, professionalism, teamwork, and excellent patient care.
About us
Hetton Group Practice is a busy, forward-thinking GP practice caring for approximately 12,000 patients.
Our Team consists of:
- 6 GP Partners
- 3 Salaried GPs
- A full nursing team including: 2 Practice Nurses, 1 Student Nursing Associate, 2 Healthcare Assistants
- A dedicated and experienced administration and reception team supporting the delivery of high-quality patient care
We are an established training practice for both GP Registrars and Medical Students.
The practice uses EMIS Web as its clinical system and a range of digital services including Accurx, eConsult and Clarity TeamNet to support patient care and operational efficiency.
Details
Date posted
28 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A3531-26-0004
Job locations
Francis Way
Hetton le Hole
Tyne and Wear
DH5 9EZ
United Kingdom
Job description
Job responsibilities
RESPONSIBLE TO: Practice Manager and GP Partners
JOB PURPOSE:
To support the Practice Manager and GP Partners in the effective operational management of the practice, ensuring efficient communication between staff, patients, and all members of the Primary Care Team.
The Office Manager will be responsible for the day-to-day management of reception and administrative services, ensuring the practice delivers a professional, efficient, responsive, and patient-centred service. The post holder will provide leadership to the reception and administration teams, oversee patient services, manage complaints, coordinate vaccination programmes, and support the practice in achieving its strategic and contractual objectives.
Duties and Responsibilities of the Post
1. Reception and Administration Management
- Oversee the day-to-day operation of the reception and administration functions to ensure the smooth running of the practice.
- Ensure patient enquiries, requests, concerns, and complaints are handled efficiently, professionally, and courteously.
- Monitor and support reception staff in providing excellent customer service.
- Ensure filing, scanning, record keeping, workflow management, and document distribution are undertaken promptly and accurately.
- Ensure reception and office areas are maintained to a high standard and remain clean, organised, and professional.
- Respond to queries and requests for assistance from patients, visitors, and external agencies.
- Support reception operations during periods of high demand where required.
- Oversee the practice telephone systems to ensure a prompt and efficient service is provided to patients
- Ensure appropriate out-of-hours answering messages are maintained and updated when required.
- Oversee the processing and distribution of correspondence, prescriptions, and clinical documentation.
- Update patient medication records following hospital correspondence where appropriate.
- Monitor administrative processes including referrals, hospital appointments, laboratory specimens, and document management.
- Maintain inventories and oversee ordering of office and reception supplies.
- Manage appointment systems and support effective utilisation of clinical capacity.
- Liaise closely with clinicians and management to ensure the smooth operational delivery of services.
- Coordinate the planning and delivery of seasonal vaccination campaigns and national immunisation programmes, including patient call and recall processes, clinic scheduling, staffing arrangements, room allocation, vaccine stock monitoring, uptake reporting, and liaison with the Primary Care Network and external stakeholders.
- Provide operational support to the reception team and undertake reception duties where required to maintain service delivery during periods of annual leave, sickness absence, high demand, or unforeseen staffing pressures.
- Maintain competency in all reception processes and systems to enable effective support and business continuity.
- Act as a role model for reception staff, demonstrating high standards of customer service, professionalism, and patient care.
2. Patient Services and Complaints Management
- Lead on the management and resolution of patient complaints, concerns, feedback, and compliments in accordance with NHS guidance and practice procedures.
- Monitor complaint trends and patient feedback, implementing actions and service improvements where required.
- Maintain accurate complaint records and provide reports to the Practice Manager and GP Partners.
- Support patient engagement initiatives, including the Patient Participation Group (PPG), and promote a culture of openness, learning, and continuous improvement.
- Liaise with external agencies, NHS organisations, and advocacy services where appropriate
3. Medical Records and Information Governance
- Ensure the effective administration and management of patient medical records.
- Oversee the timely registration and deduction of patients through relevant NHS systems.
- Ensure all incoming and outgoing correspondence is processed appropriately.
- Manage the receipt, distribution, and secure handling of confidential information
- Ensure compliance with Data Protection legislation, Information Governance requirements, and practice policies.
- Support the practice Caldicott Guardian function where delegated.
- Promote confidentiality and information security throughout the practice.
4. Human Resources and Workforce Management
- Line manage reception and administrative staff.
- Ensure adequate staffing levels and effective rota management at all times.
- Manage annual leave requests, sickness absence, welfare reviews, and return-to-work meetings.
- Undertake workload analysis and workforce planning to ensure effective utilisation of staff resources.
- Conduct regular one-to-one meetings and annual appraisals.
- Identify training, development, and succession planning opportunities.
- Support recruitment, onboarding, induction, and retention of staff.
- Facilitate training opportunities and promote staff wellbeing and professional development.
- Support disciplinary, capability, and grievance processes in conjunction with the Practice Manager.
5. Governance, Compliance and Quality Improvement
- Lead and support Clinical Governance activities within the practice.
- Support compliance with CQC requirements and quality standards.
- Coordinate the review and implementation of practice policies and procedures.
- Lead and advise on safeguarding and child protection processes within the practice.
- Support audits, quality improvement projects, and service reviews.
- Ensure actions arising from meetings, inspections, audits, and governance reviews are completed.
- Monitor compliance with mandatory training requirements and support systems that improve patient safety and service quality
6. Health and Safety
- Work with the Practice Manager to ensure compliance with Health and Safety legislation.
- Coordinate and review risk assessments.
- Support infection prevention and control processes.
- Ensure staff are aware of their Health and Safety responsibilities.
- Promote a safe environment for patients, staff, and visitors.
7. Communication and Partnership Working
- Attend and actively participate in management and practice meetings.
- Prepare reports and operational updates as required.
- Liaise with NHS organisations, the ICB, PCN, Sunderland LMC, secondary care providers, and external agencies as appropriate.
- Support practice communications including newsletters, patient information, website updates, and service announcements.
- Maintain effective working relationships with all members of the Primary Care Team.
- Deputise for the Practice Manager when neccessary
- Support the delivery of practice objectives, service developments, and business planning activities.
- Undertake delegated management responsibilities as required.
- Complete actions arising from practice, locality, and multidisciplinary meetings.
Confidentiality
In the course of your work, you will have access to confidential information relating to patients, staff, and the business of the practice. All such information must be treated in the strictest confidence and must not be disclosed to any unauthorised person.
Failure to maintain confidentiality or misuse of personal information will be treated as a serious disciplinary matter and may result in dismissal.
Other Duties
The duties and responsibilities outlined above are not intended to be exhaustive. The post holder may be required to undertake any other duties commensurate with the grade and nature of the post as reasonably requested by the Practice Manager or GP Partners.
Job description
Job responsibilities
RESPONSIBLE TO: Practice Manager and GP Partners
JOB PURPOSE:
To support the Practice Manager and GP Partners in the effective operational management of the practice, ensuring efficient communication between staff, patients, and all members of the Primary Care Team.
The Office Manager will be responsible for the day-to-day management of reception and administrative services, ensuring the practice delivers a professional, efficient, responsive, and patient-centred service. The post holder will provide leadership to the reception and administration teams, oversee patient services, manage complaints, coordinate vaccination programmes, and support the practice in achieving its strategic and contractual objectives.
Duties and Responsibilities of the Post
1. Reception and Administration Management
- Oversee the day-to-day operation of the reception and administration functions to ensure the smooth running of the practice.
- Ensure patient enquiries, requests, concerns, and complaints are handled efficiently, professionally, and courteously.
- Monitor and support reception staff in providing excellent customer service.
- Ensure filing, scanning, record keeping, workflow management, and document distribution are undertaken promptly and accurately.
- Ensure reception and office areas are maintained to a high standard and remain clean, organised, and professional.
- Respond to queries and requests for assistance from patients, visitors, and external agencies.
- Support reception operations during periods of high demand where required.
- Oversee the practice telephone systems to ensure a prompt and efficient service is provided to patients
- Ensure appropriate out-of-hours answering messages are maintained and updated when required.
- Oversee the processing and distribution of correspondence, prescriptions, and clinical documentation.
- Update patient medication records following hospital correspondence where appropriate.
- Monitor administrative processes including referrals, hospital appointments, laboratory specimens, and document management.
- Maintain inventories and oversee ordering of office and reception supplies.
- Manage appointment systems and support effective utilisation of clinical capacity.
- Liaise closely with clinicians and management to ensure the smooth operational delivery of services.
- Coordinate the planning and delivery of seasonal vaccination campaigns and national immunisation programmes, including patient call and recall processes, clinic scheduling, staffing arrangements, room allocation, vaccine stock monitoring, uptake reporting, and liaison with the Primary Care Network and external stakeholders.
- Provide operational support to the reception team and undertake reception duties where required to maintain service delivery during periods of annual leave, sickness absence, high demand, or unforeseen staffing pressures.
- Maintain competency in all reception processes and systems to enable effective support and business continuity.
- Act as a role model for reception staff, demonstrating high standards of customer service, professionalism, and patient care.
2. Patient Services and Complaints Management
- Lead on the management and resolution of patient complaints, concerns, feedback, and compliments in accordance with NHS guidance and practice procedures.
- Monitor complaint trends and patient feedback, implementing actions and service improvements where required.
- Maintain accurate complaint records and provide reports to the Practice Manager and GP Partners.
- Support patient engagement initiatives, including the Patient Participation Group (PPG), and promote a culture of openness, learning, and continuous improvement.
- Liaise with external agencies, NHS organisations, and advocacy services where appropriate
3. Medical Records and Information Governance
- Ensure the effective administration and management of patient medical records.
- Oversee the timely registration and deduction of patients through relevant NHS systems.
- Ensure all incoming and outgoing correspondence is processed appropriately.
- Manage the receipt, distribution, and secure handling of confidential information
- Ensure compliance with Data Protection legislation, Information Governance requirements, and practice policies.
- Support the practice Caldicott Guardian function where delegated.
- Promote confidentiality and information security throughout the practice.
4. Human Resources and Workforce Management
- Line manage reception and administrative staff.
- Ensure adequate staffing levels and effective rota management at all times.
- Manage annual leave requests, sickness absence, welfare reviews, and return-to-work meetings.
- Undertake workload analysis and workforce planning to ensure effective utilisation of staff resources.
- Conduct regular one-to-one meetings and annual appraisals.
- Identify training, development, and succession planning opportunities.
- Support recruitment, onboarding, induction, and retention of staff.
- Facilitate training opportunities and promote staff wellbeing and professional development.
- Support disciplinary, capability, and grievance processes in conjunction with the Practice Manager.
5. Governance, Compliance and Quality Improvement
- Lead and support Clinical Governance activities within the practice.
- Support compliance with CQC requirements and quality standards.
- Coordinate the review and implementation of practice policies and procedures.
- Lead and advise on safeguarding and child protection processes within the practice.
- Support audits, quality improvement projects, and service reviews.
- Ensure actions arising from meetings, inspections, audits, and governance reviews are completed.
- Monitor compliance with mandatory training requirements and support systems that improve patient safety and service quality
6. Health and Safety
- Work with the Practice Manager to ensure compliance with Health and Safety legislation.
- Coordinate and review risk assessments.
- Support infection prevention and control processes.
- Ensure staff are aware of their Health and Safety responsibilities.
- Promote a safe environment for patients, staff, and visitors.
7. Communication and Partnership Working
- Attend and actively participate in management and practice meetings.
- Prepare reports and operational updates as required.
- Liaise with NHS organisations, the ICB, PCN, Sunderland LMC, secondary care providers, and external agencies as appropriate.
- Support practice communications including newsletters, patient information, website updates, and service announcements.
- Maintain effective working relationships with all members of the Primary Care Team.
- Deputise for the Practice Manager when neccessary
- Support the delivery of practice objectives, service developments, and business planning activities.
- Undertake delegated management responsibilities as required.
- Complete actions arising from practice, locality, and multidisciplinary meetings.
Confidentiality
In the course of your work, you will have access to confidential information relating to patients, staff, and the business of the practice. All such information must be treated in the strictest confidence and must not be disclosed to any unauthorised person.
Failure to maintain confidentiality or misuse of personal information will be treated as a serious disciplinary matter and may result in dismissal.
Other Duties
The duties and responsibilities outlined above are not intended to be exhaustive. The post holder may be required to undertake any other duties commensurate with the grade and nature of the post as reasonably requested by the Practice Manager or GP Partners.
Person Specification
Skills
Essential
- Excellent communication and interpersonal skills (verbal, written and presentation).
- Excellent IT skills.
- Strong organisational and time management skills.
- Leadership and people management skills.
- Problem-solving and decision-making skills.
- Ability to prioritise workload and meet competing deadlines.
- Conflict management skills.
- Ability to motivate, support and develop staff.
- Ability to delegate effectively and lead the work of others.
- Strong customer service and patient care skills.
- Ability to manage sensitive and confidential information appropriately.
Desirable
- EMIS Web user skills.
- Knowledge of NHS contractual requirements.
- Experience producing management reports and analysing operational data.
Behaviours
Essential
- Planning and organising.
- Ability to work under pressure and meet deadlines.
- Adaptability to change.
- Team working.
- Self-motivated and proactive.
- Flexible approach to work.
- Professional and approachable manner.
- Confidentiality and integrity.
- Awareness of potential conflicts of interest.
- Ability to delegate effectively and lead others.
- Commitment to Equality, Diversity and Inclusion.
- Ability to build positive working relationships.
- Commitment to continuous improvement and high-quality patient care.
- Resilient and able to manage challenging situations professionally.
Desirable
- Commitment to service innovation and development.
- Commitment to supporting staff development and wellbeing.
Qualifications
Essential
- Management qualification or significant management experience.
- GCSE English and Maths Grade C/4 or equivalent.
Desirable
- Leadership qualification.
- Evidence of continuing professional development.
Experience
Essential
- Knowledge and experience of a full range of practice administrative procedures within a GP Practice environment.
- Experience of managing multidisciplinary teams.
- Experience of staff recruitment, induction, appraisal, performance management and HR processes.
- Experience of managing sickness absence, annual leave and workforce planning.
- Experience of handling patient complaints and implementing service improvements.
- Experience of organisational planning and service development.
- Experience of ongoing professional development.
Desirable
- Experience working in a GP Practice management role.
- Experience of CQC inspection preparation and compliance.
- Experience of QOF and Enhanced Services management.
- Experience of coordinating seasonal vaccination programmes.
- Experience of EMIS Web administration.
- Experience of chairing meetings and preparing reports.
Person Specification
Skills
Essential
- Excellent communication and interpersonal skills (verbal, written and presentation).
- Excellent IT skills.
- Strong organisational and time management skills.
- Leadership and people management skills.
- Problem-solving and decision-making skills.
- Ability to prioritise workload and meet competing deadlines.
- Conflict management skills.
- Ability to motivate, support and develop staff.
- Ability to delegate effectively and lead the work of others.
- Strong customer service and patient care skills.
- Ability to manage sensitive and confidential information appropriately.
Desirable
- EMIS Web user skills.
- Knowledge of NHS contractual requirements.
- Experience producing management reports and analysing operational data.
Behaviours
Essential
- Planning and organising.
- Ability to work under pressure and meet deadlines.
- Adaptability to change.
- Team working.
- Self-motivated and proactive.
- Flexible approach to work.
- Professional and approachable manner.
- Confidentiality and integrity.
- Awareness of potential conflicts of interest.
- Ability to delegate effectively and lead others.
- Commitment to Equality, Diversity and Inclusion.
- Ability to build positive working relationships.
- Commitment to continuous improvement and high-quality patient care.
- Resilient and able to manage challenging situations professionally.
Desirable
- Commitment to service innovation and development.
- Commitment to supporting staff development and wellbeing.
Qualifications
Essential
- Management qualification or significant management experience.
- GCSE English and Maths Grade C/4 or equivalent.
Desirable
- Leadership qualification.
- Evidence of continuing professional development.
Experience
Essential
- Knowledge and experience of a full range of practice administrative procedures within a GP Practice environment.
- Experience of managing multidisciplinary teams.
- Experience of staff recruitment, induction, appraisal, performance management and HR processes.
- Experience of managing sickness absence, annual leave and workforce planning.
- Experience of handling patient complaints and implementing service improvements.
- Experience of organisational planning and service development.
- Experience of ongoing professional development.
Desirable
- Experience working in a GP Practice management role.
- Experience of CQC inspection preparation and compliance.
- Experience of QOF and Enhanced Services management.
- Experience of coordinating seasonal vaccination programmes.
- Experience of EMIS Web administration.
- Experience of chairing meetings and preparing reports.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Hetton Group Practice
Address
Francis Way
Hetton le Hole
Tyne and Wear
DH5 9EZ
United Kingdom
Employer's website
Employer details
Employer name
Hetton Group Practice
Address
Francis Way
Hetton le Hole
Tyne and Wear
DH5 9EZ
United Kingdom
Employer's website
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Consultant Family and Systemic Psychotherapist and MST Team lead
South London and Maudsley NHS Foundation Trust View all jobs
Posted 22 day(s) ago
Reference: 2368672
Job summary
The role combines strategic leadership, specialist clinical practice and service development within one of London's most innovative CAMHS services.
- To professionally lead a highly specialist family and systemic psychotherapy service across CAMHS.
- To monitor and implement professional standards and directorate targets in the practice of family and systemic psychotherapy within CAMHS.
- To propose and implement service development and to lead on service evaluation and research.
- To work as an autonomous professional within ASFP and UKCP guidelines and guided by principles and policies or procedures and establishing the way in which these should be interpreted and implemented within the service area of responsibility.
- Contribution to the Lewisham FT clinics
- Within the clinical MST role, to manage and supervise a team of clinicians to provide a Multisystemic Therapy (MST) service within Lewisham CAMHS.
- To line manage and provide MST supervision to clinicians within the clinical team. The MST Therapists will each have a small caseload and will be available to provide consultation and support to those families on a 24/7 basis.
- To hold budgetary responsibility for managing the direct costs budget of the team within limits agreed with the leadership team
Main duties of the job
As the Consultant Family and Systemic Psychotherapist for CAMHS and MST Team Lead in Lewisham, you will provide strategic and professional leadership for family and systemic psychotherapy across CAMHS, ensuring high standards of clinical practice, supervision and governance. You will lead and supervise the Lewisham MST team, supporting clinicians to deliver intensive home and community-based interventions for young people and families with highly complex needs. The role includes service development, workforce leadership, budget management, multi-agency partnership working, quality improvement, research and training. You will work closely with senior leaders, local authority partners, schools, youth justice services and community organisations to improve outcomes for children, young people and families across Lewisham.
About us
CAMHS is a dynamic, ambitious and compassionate service within South London and Maudsley NHS Foundation Trust, one of the leading mental health organisations in the UK. We are committed to delivering outstanding care, driving innovation and promoting positive outcomes for children, young people and families. Our teams work collaboratively across health, education, social care and voluntary sector partners to provide integrated, evidence-based support. Staff benefit from strong professional leadership, high-quality supervision, access to specialist training and opportunities to contribute to service transformation, research and quality improvement. We value diversity, inclusion and co-production and are passionate about creating an environment where staff can thrive, develop and make a meaningful impact every day.
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 8c
Salary
£88,250 to £100,355 a year per annum inclusive of inner HCAs
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
334-CLI-8266722
Job locations
Lewisham CAMHS
Kaleidoscope Centre Rushey Green
London
SE6 4JF
United Kingdom
Job description
Job responsibilities
Clinical Leadership
- Provide professional leadership for Family and Systemic Psychotherapy services across CAMHS.
- Maintain and develop high standards of systemic practice, supervision and clinical governance.
- Deliver highly specialist systemic assessment, formulation and therapeutic interventions for children, young people and families with complex mental health needs.
- Provide expert consultation and specialist advice to multidisciplinary colleagues and partner agencies.
- Lead and oversee clinical risk assessment and risk management processes.
- Lead the development and delivery of the Lewisham Multisystemic Therapy (MST) service in Lewisham.
- Line manage, supervise and support MST therapists and business support staff.
- Provide weekly clinical supervision and support therapists in delivering intensive family and community-based interventions.
- Participate in the MST consultation model and maintain fidelity to the MST framework.
- Provide out-of-hours clinical support and contribute to on-call arrangements as required.
- Lead service developments that improve quality, access and outcomes for children and families.
- Implement Trust, directorate and national policy requirements, including NICE guidance and clinical governance standards.
- Contribute to strategic planning, service redesign and transformation initiatives.
- Develop and maintain partnerships with key stakeholders including children's services, schools, youth justice and community organisations.
- Promote service user and carer involvement in service planning and development.
- Hold responsibility for relevant service budgets and resources.
- Ensure effective use of staffing and financial resources.
- Lead monitoring of quality standards, audit activity and service performance.
- Support recruitment, appraisal, professional development and workforce planning.
- Deputise for senior psychology and psychotherapy leadership colleagues when required.
- Lead and contribute to specialist teaching, supervision and professional training.
- Support trainee and qualified family and systemic psychotherapists through placement opportunities and supervision.
- Initiate and lead service evaluation, audit and research projects.
- Disseminate learning through presentations, publications and professional forums.
- Promote evidence-based practice and continuous improvement across services.
- Work collaboratively with health, education, social care and voluntary sector partners.
- Represent CAMHS and specialist psychological therapies within strategic and operational forums.
- Build strong relationships across the local system to improve pathways and outcomes for children, young people and families.
The MST element of the role focuses on delivering an internationally recognised, evidence-based intervention for young people aged 11-17 who are at risk of entering care, becoming involved in the criminal justice system, experiencing permanent exclusion from school or requiring residential placements. The successful candidate will receive specialist MST leadership training, ongoing consultation and access to a national and international network of MST expertise.
Job description
Job responsibilities
Clinical Leadership
- Provide professional leadership for Family and Systemic Psychotherapy services across CAMHS.
- Maintain and develop high standards of systemic practice, supervision and clinical governance.
- Deliver highly specialist systemic assessment, formulation and therapeutic interventions for children, young people and families with complex mental health needs.
- Provide expert consultation and specialist advice to multidisciplinary colleagues and partner agencies.
- Lead and oversee clinical risk assessment and risk management processes.
- Lead the development and delivery of the Lewisham Multisystemic Therapy (MST) service in Lewisham.
- Line manage, supervise and support MST therapists and business support staff.
- Provide weekly clinical supervision and support therapists in delivering intensive family and community-based interventions.
- Participate in the MST consultation model and maintain fidelity to the MST framework.
- Provide out-of-hours clinical support and contribute to on-call arrangements as required.
- Lead service developments that improve quality, access and outcomes for children and families.
- Implement Trust, directorate and national policy requirements, including NICE guidance and clinical governance standards.
- Contribute to strategic planning, service redesign and transformation initiatives.
- Develop and maintain partnerships with key stakeholders including children's services, schools, youth justice and community organisations.
- Promote service user and carer involvement in service planning and development.
- Hold responsibility for relevant service budgets and resources.
- Ensure effective use of staffing and financial resources.
- Lead monitoring of quality standards, audit activity and service performance.
- Support recruitment, appraisal, professional development and workforce planning.
- Deputise for senior psychology and psychotherapy leadership colleagues when required.
- Lead and contribute to specialist teaching, supervision and professional training.
- Support trainee and qualified family and systemic psychotherapists through placement opportunities and supervision.
- Initiate and lead service evaluation, audit and research projects.
- Disseminate learning through presentations, publications and professional forums.
- Promote evidence-based practice and continuous improvement across services.
- Work collaboratively with health, education, social care and voluntary sector partners.
- Represent CAMHS and specialist psychological therapies within strategic and operational forums.
- Build strong relationships across the local system to improve pathways and outcomes for children, young people and families.
The MST element of the role focuses on delivering an internationally recognised, evidence-based intervention for young people aged 11-17 who are at risk of entering care, becoming involved in the criminal justice system, experiencing permanent exclusion from school or requiring residential placements. The successful candidate will receive specialist MST leadership training, ongoing consultation and access to a national and international network of MST expertise.
Person Specification
Essential
Essential
- Post-graduate qualification in relevant mental health/social welfare profession and demonstrable practice in this field and Masters level qualification in Family and Systemic Psychotherapy or equivalent qualification, accredited by UKCP (A/I)
- Additional training in a specialised area of systemic practice through formal post-qualification training (PG Diploma or equivalent), OR a combination of specialist short courses, OR an evidenced portfolio of supervised practice-based learning in a specialist area of clinical practice, assessed by an experienced clinical supervisor to be of equal level to a Postgraduate Diploma
- Registered with the UKCP as Systemic Psychotherapist and evidence of continuing professional development as required by the UKCP. (A/I)
- Accredited by AFT/ASFP to supervise qualified Systemic and Family Psychotherapists
Experience
Essential
- Evidence of having worked as a senior systemic therapist under supervision within CAMHS.
- Experience of specialist systemic assessment, formulation and intervention with individuals and families with a range of psychological needs of a complex nature
- Experience of supervising qualified and trainee family and systemic psychotherapists having completed the relevant training.
- Experience of multi-agency consultation and organising and delivering training and presentations
- Experience of proposing and implementing service development projects within own service area.
Desirable
- Experience of delivering evidence based systemic programmes, such as MST or FFT
Knowledge / Skills
Essential
- Advanced knowledge of the theory and practice of specialised systemic and psychological therapies within CAMHS
- Knowledge of legislation in relation to children and young people and mental health issues and child protection
- Advanced knowledge of and skill in using a wide variety of systemic theories and interventions and the ability to use these appropriately in relation to client need and work setting
- Advanced skills in working with a number of clients and systems together, managing the highly complex emotional relationships within and between the component parts of the systems in ways, which maximise the potential for therapeutic outcomes
- Ability to manage highly complex situations involving multiple difficulties, and competing/conflicting views about those difficulties; and to help create contexts that develop systemic engagement, and harness the strengths and abilities of those involved in order to work towards solutions
Person Specification
Essential
Essential
- Post-graduate qualification in relevant mental health/social welfare profession and demonstrable practice in this field and Masters level qualification in Family and Systemic Psychotherapy or equivalent qualification, accredited by UKCP (A/I)
- Additional training in a specialised area of systemic practice through formal post-qualification training (PG Diploma or equivalent), OR a combination of specialist short courses, OR an evidenced portfolio of supervised practice-based learning in a specialist area of clinical practice, assessed by an experienced clinical supervisor to be of equal level to a Postgraduate Diploma
- Registered with the UKCP as Systemic Psychotherapist and evidence of continuing professional development as required by the UKCP. (A/I)
- Accredited by AFT/ASFP to supervise qualified Systemic and Family Psychotherapists
Experience
Essential
- Evidence of having worked as a senior systemic therapist under supervision within CAMHS.
- Experience of specialist systemic assessment, formulation and intervention with individuals and families with a range of psychological needs of a complex nature
- Experience of supervising qualified and trainee family and systemic psychotherapists having completed the relevant training.
- Experience of multi-agency consultation and organising and delivering training and presentations
- Experience of proposing and implementing service development projects within own service area.
Desirable
- Experience of delivering evidence based systemic programmes, such as MST or FFT
Knowledge / Skills
Essential
- Advanced knowledge of the theory and practice of specialised systemic and psychological therapies within CAMHS
- Knowledge of legislation in relation to children and young people and mental health issues and child protection
- Advanced knowledge of and skill in using a wide variety of systemic theories and interventions and the ability to use these appropriately in relation to client need and work setting
- Advanced skills in working with a number of clients and systems together, managing the highly complex emotional relationships within and between the component parts of the systems in ways, which maximise the potential for therapeutic outcomes
- Ability to manage highly complex situations involving multiple difficulties, and competing/conflicting views about those difficulties; and to help create contexts that develop systemic engagement, and harness the strengths and abilities of those involved in order to work towards solutions
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
South London and Maudsley NHS Foundation Trust
Address
Lewisham CAMHS
Kaleidoscope Centre Rushey Green
London
SE6 4JF
United Kingdom
Employer's website
https://www.slam.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
South London and Maudsley NHS Foundation Trust
Address
Lewisham CAMHS
Kaleidoscope Centre Rushey Green
London
SE6 4JF
United Kingdom
Employer's website
https://www.slam.nhs.uk/ (Opens in a new tab)
Apply Now
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Discharge Coordinator
London North West University Healthcare NHS Trust View all jobs
Posted 22 day(s) ago
Reference: 2368670
Job summary
Liaise internally with multidisciplinary team, senior members of staff,
ward staff and Allied Health Professionals. Liaise externally with
Social Services, Primary Care Services, General Practitioners,
Housing, Homeless Persons Unit, Department of Health, Borders
Agency and Office of the Public Guardian
Main duties of the job
Promote a smooth discharge process by concentrating on tasks which directly support and assist the multidisciplinary team with regards to safe and timely discharge of patients. This will include completing discharge planning documentation, communicating with external agencies such as Social Services, patient's families and carers, arranging appropriate transport and liaising with all members of the Multidisciplinary Team including occupational therapy, physiotherapy, Speech and Language Therapist, Dietitian, Clinical Psychologist and Doctor.
Where appropriate provide access to patient homes to outside agencies, accompany patients to their own homes, or accompany patients to appointments with outside agencies.
Monitor and chase multidisciplinary team members and external agencies to promote timely and safe discharge to provide optimum and appropriate bed usage and reduce length of stay, and in addition manage more complex discharge issues.
Take responsibility for the issue of Discharge Notifications to Social Services to ensure reimbursement guidelines are observed
About us
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark's Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£33,262 to £36,027 a year per annum pro rata Inclusive of High Cost Area Supplement
Contract
Permanent
Working pattern
Full-time
Reference number
337-NP-9918LC
Job locations
Northwick Park Hospital
Watford Road , Harrow
Middlesex
HA1 3UJ
United Kingdom
Job description
Job responsibilities
Please see the attached Job Description and Person Specification for further information on the key responsibilities and person requirements for this role.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification for further information on the key responsibilities and person requirements for this role.
Person Specification
Education/Qualification
Essential
- Excellent communication and documentation skills evidenced through supporting information
- Demonstrate ability to learn new skills e.g. evidence of previous study
- Educated to 'O'' Level Standard or equivalent
Desirable
- Experience of multi-sectoral work
- Previous in-depth experience of Cerner or patient administration system
- Experience of Continuing Personal developmen
Knowledge and Experience
Essential
- Able to create and maintain systems from which information can be produced
- Ability to write reports on discharge data and to communicate this information to all levels of clinical staff
- IT experience including extraction of data
Desirable
- Use of hospital IT systems such as Cerne
- Management of change (planning and implementation)
- Experience of staff management and proven leadership skills
Skills, Abilities and Attributes
Essential
- Able to communicate information using a variety of written and verbal communication skills
- Proactive at problem solving using knowledge, initiative and experience
- Ability to analyse data, to notice and report trends on current discharge position
Desirable
- Excellent Written communication (literacy and numeracy) skills in telephone negotiation, Customer care, report writing and implementation plans
Person Specification
Education/Qualification
Essential
- Excellent communication and documentation skills evidenced through supporting information
- Demonstrate ability to learn new skills e.g. evidence of previous study
- Educated to 'O'' Level Standard or equivalent
Desirable
- Experience of multi-sectoral work
- Previous in-depth experience of Cerner or patient administration system
- Experience of Continuing Personal developmen
Knowledge and Experience
Essential
- Able to create and maintain systems from which information can be produced
- Ability to write reports on discharge data and to communicate this information to all levels of clinical staff
- IT experience including extraction of data
Desirable
- Use of hospital IT systems such as Cerne
- Management of change (planning and implementation)
- Experience of staff management and proven leadership skills
Skills, Abilities and Attributes
Essential
- Able to communicate information using a variety of written and verbal communication skills
- Proactive at problem solving using knowledge, initiative and experience
- Ability to analyse data, to notice and report trends on current discharge position
Desirable
- Excellent Written communication (literacy and numeracy) skills in telephone negotiation, Customer care, report writing and implementation plans
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
London North West University Healthcare NHS Trust
Address
Northwick Park Hospital
Watford Road , Harrow
Middlesex
HA1 3UJ
United Kingdom
Employer's website
Employer details
Employer name
London North West University Healthcare NHS Trust
Address
Northwick Park Hospital
Watford Road , Harrow
Middlesex
HA1 3UJ
United Kingdom
Employer's website
Apply Now
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Healthcare Assistant - Rheumatology Outpatients
Salisbury NHS Foundation Trust View all jobs
Posted 22 day(s) ago
Reference: 2368669
Job summary
To maintain the care environment and smooth running of clinics for all patients attending the Rheumatology Department
To give high quality compassionate care to patients in the Rheumatology outpatient environment to an agreed standard with supervision of qualified staff. You will recognise your abilities and limitations to your competence and only carry out those tasks and duties for which you are trained. As a member of the team you will support the other staff, act in the best interest of patients and treat everyone with respect. As a Trust employee you will honour your work commitments, be reliable, trustworthy and uphold the values and beliefs of the Trust and the Skills for Health Code of Conduct.
Main duties of the job
Please see attached Job description and person specification for full details of roles and responsibilities.
About us
Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we're driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.
We are an acute Trust, rated "Good" by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff.
We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme.
Salisbury is an attractive place to live and work and really gives you the best of everything. With easy access to London and local airports, the city of Southampton is only a short train or car journey away or if you prefer the sea, Bournemouth is also accessible. Don't just take our word for it, why not explore what Salisbury has to offer by visiting www.experiencesalisbury.co.uk
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
Depending on experience per annum pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
269-SFT9981
Job locations
Salisbury NHS Foundation Trust
Odstock Road
Salisbury
SP2 8BJ
United Kingdom
Job description
Job responsibilities
Please see attached Job description and person specification for full details of roles and responsibilities.
Job description
Job responsibilities
Please see attached Job description and person specification for full details of roles and responsibilities.
Person Specification
Education and Training
Essential
- GCSE pass in Maths and English Language or equivalent
Experience
Essential
- Experience of working in a health care setting
Desirable
- Experience of working within a NHS care setting
Knowledge and Skills
Essential
- Ability to work as part of a team in a multi disciplinary environment
- Ability to act on own initiative within parameters set by service
- Ability to prioritise, organise own workload and to work to set deadlines
- Excellent patient care skills with the communication skills to communicate with patients and relatives, in person, and by telephone managing barriers of communication
- Ability to communicate effectively with all multi-disciplinary professionals across all departments, and with GP practices and other Trusts
Person Specification
Education and Training
Essential
- GCSE pass in Maths and English Language or equivalent
Experience
Essential
- Experience of working in a health care setting
Desirable
- Experience of working within a NHS care setting
Knowledge and Skills
Essential
- Ability to work as part of a team in a multi disciplinary environment
- Ability to act on own initiative within parameters set by service
- Ability to prioritise, organise own workload and to work to set deadlines
- Excellent patient care skills with the communication skills to communicate with patients and relatives, in person, and by telephone managing barriers of communication
- Ability to communicate effectively with all multi-disciplinary professionals across all departments, and with GP practices and other Trusts
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Salisbury NHS Foundation Trust
Address
Salisbury NHS Foundation Trust
Odstock Road
Salisbury
SP2 8BJ
United Kingdom
Employer's website
Employer details
Employer name
Salisbury NHS Foundation Trust
Address
Salisbury NHS Foundation Trust
Odstock Road
Salisbury
SP2 8BJ
United Kingdom
Employer's website
Apply Now
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Strategic Medical Advisor (SMA)
London Ambulance Service NHS Trust View all jobs
Posted 22 day(s) ago
Reference: 2368668
Job summary
We are seeking experienced and highly credible senior clinicians to join our cadre of on-call Strategic Medical Advisors. This unique role is ideally suited to Consultants with experience in emergency medicine, critical care, pre-hospital care or other relevant acute specialties with recent experience of working in an ambulance setting who can provide calm clinical leadership during complex and high-consequence incidents or periods of operational demand.
As a Strategic Medical Advisor, you will provide expert medical advice and clinical assurance to the LAS Strategic Commander, helping to ensure that appropriate clinical resources are available and used effectively during major and mass-casualty incidents, periods of heightened operational pressure, public health incidents and other situations presenting significant clinical risk. This is a rare opportunity to apply your senior clinical expertise at a strategic level, helping to shape the medical response to some of the most challenging incidents and events faced by London and its emergency services.
Candidates must be willing to be available during their on-call period for immediate telephone advice, and also be available to mobilise and arrive at the location of the LAS Strategic Commander within 60 minutes of activation.
Candidates are asked to submit a succinct supporting statement evidencing how their experience relates to the attached person specification during application.
Main duties of the job
Key responsibilities include:
- Providing expert medical advice and clinical assurance to the LAS Strategic Commander during major incidents, mass-casualty events and other significant operational challenges.
- Supporting strategic decision-making to ensure appropriate clinical resources are available and utilised effectively.
- Acting as the senior clinical link between LAS, hospitals, NHS partners and other emergency services during incidents and periods of heightened demand.
- Providing strategic clinical oversight and advice within command structures, including the Command Cell and Emergency Operations Centre.
- Supporting the management of clinical risk during major incidents, public health events and periods of sustained operational pressure.
- Contributing to incident debriefs, organisational learning and post-incident reporting.
- Participating in a 24/7 on-call rota and being available to provide timely clinical advice and support when required.
- Attending training, continuing professional development activities, live exercises and table-top exercises to maintain operational readiness.
This is a unique opportunity to apply your clinical expertise at a strategic level, helping to shape London's response to major incidents and improve outcomes for patients during some of the capital's most challenging events.
About us
London Ambulance Service NHS Trust is the busiest ambulance service in the UK and one of the largest and most complex in the world. Serving over nine million people across the capital, we respond to more than two million calls for help each year and play a vital role in London's health and care system.
Our people provide care and support across a wide range of services, including 999 emergency response, NHS 111, urgent care, specialist clinical teams and major incident response. We work closely with hospitals, primary care, mental health services, local authorities and emergency service partners to deliver safe, effective and compassionate care for patients.
London is a truly global city, presenting unique opportunities and challenges. From large-scale public events and state occasions to major incidents and periods of exceptional demand, our teams are at the forefront of responding to some of the most complex operational environments in healthcare.
At LAS, our vision is to build a world-class ambulance service for a world-class city. We are committed to delivering outstanding patient care, supporting our people to thrive and fostering a culture of inclusion, innovation and continuous improvement. Recent years have seen sustained improvements in performance while continuing to respond to increasing demand and growing patient complexity.
Details
Date posted
28 September 2026
Pay scheme
Hospital medical and dental staff
Grade
Doctor - other
Salary
£15,000 a year plus 3% of basic pay on call payment
Contract
Honorary
Working pattern
Flexible working
Reference number
308-OL-CORP-68
Job locations
Trust HQ
220 Waterloo Road
LONDON
Greater London
SE1 8SD
United Kingdom
EOC Newham
Newham
LONDON
Greater London
E16 2QU
United Kingdom
Job description
Job responsibilities
NHS input to a major incident starts at the scene, with the Ambulance service assuming the lead. Co-ordination, activation and deployment of Medical Resources at a Mass Casualty Major Incident is the responsibility of the London Ambulance Service.
The role of the Strategic Medical Advisor is to provide support and advice to the Strategic Commander to ensure that appropriate clinical resources are available and utilised appropriately both at the scene of the incident and to the continuing patient responsibilities of the ambulance service.
The SMA will provide liaison between the scene and hospitals and provide support and guidance to partner healthcare providers and stakeholders, providing the clinical link be that the tactical clinical teams deployed as a response to major or mass casualty incidents, as well as public health and rising tide incidents.
Responsibilities:
- Providing extended, specialist medical management and advice in the pre-hospital environment, up to and including major and mass casualty incidents.
- To work closely with the Ambulance Service Strategic Commander within the
Command Cell to co-ordinate patient treatment and transport.
- To assist in maintaining business as usual and provide strategic clinical guidance to stakeholders and partner agencies.
- To assist the Ambulance Service Strategic Commander at periods of excess demand or significant handover delays resulting in clinical risk
- Provide strategic clinical oversight and support at the command cell, Emergency
Operations Centre (EOC) or at the scene as required maintaining close liaison with the LAS clinician in the Specialist Operations Centre / At Scene and the London Air Ambulance Medical Advisor at scene
- Provide specialist guidance and support to the ambulance command cell, assessing the medical implications and response to any mass casualty incident, as well as rising tide and public health incidents
- Before additional medical resources are requested the SMA and Strategic Commander should agree on their role at the scene and consider if this is the most effective use of resources
- Communicate with Strategic commander and LAS clinician in the Specialist Operations Centre / At Scene to establish the nature and complexity of casualties injuries so that appropriate plans and preparations are made to distribute patients.
- Ensure that advanced appropriate Clinical advice is available to the HART Team(s) attending the scene to ensure that the best possible outcomes for patients are achieved
- To provide business continuity support to the Ambulance Strategic Commander, EOC staff and Operational Staff at times of excessive demand to manage clinical risk, oversee call prioritisation and on rare occasions help mitigate the clinical risk where patients are
cohorted prior to admission to hospital.
- To communicate clinician to clinician with the Acute Trusts and Foundation Trusts who are providing casualty receiving facilities or on standby to receive casualties. The Acute Trusts should be able to provide accurate information about each participating Acute Trusts capacity for theatre, critical care and bed availability. Clear information from the scene about children as casualties and burns patients is particularly important.
- Press enquires must not be dealt with by the SMA in isolation. Enquiries should be directed to the London Ambulance Service Trust Communications Department and advice sort from both the on-call Communications Manager and Police Press Officers if required to speak to the Media. The SMA should however be prepared to respond to media requests and participate in press conferences with the strategic ambulance commander if necessary
- Maintain an accurate and detailed log of events and decisions made must be maintained by the SMA throughout the incident suing either an approved paper log of NOGGIN
- The SMA should attend formal debriefs and ensure that the lessons learnt are shared in the form of a full post-incident report for NHS England Emergency Preparedness, Resilience & Response Team.
- Maintain own CPD and contribute to own personal development by participating in annual appraisal process and evidencing this to the LAS CMO, developing a PDP, and actively participating in agreed learning activities and evaluating effectiveness of learning in relation to role
- Annually to attend a minimum of 2 of 3 half days updates and one pre-planned event or exercise (live or table top)
- To achieve and demonstrate agreed standards of personal and professional development within agreed timescales
- Provide on call clinical advice for Advanced Paramedics
General Duties and Responsibilities:
- The duties and responsibilities of the post will be undertaken in accordance with the policies, procedures and practices of the Trust, which may be amended from time to time.
- Patient Safety is a key priority for the Trust. It is your responsibility to ensure that you are fully compliant with LAS policies and procedures in respect of patient safety, for example Risk Management, Infection Prevention and Control, Safeguarding children and vulnerable adults.
- To act in ways that support equality and diversity and the rights of individuals, ensuring own practice is in accordance with Trust policies. Identify and take action when own or others action undermines equality and diversity.
- To abide by the NHS values and the NHS Constitution, all staff must maintain the highest standards of care and service, treating every individual with compassion, dignity and respect, taking responsibility not only for the care you personally provide, but also for your wider contribution to the aims of your team and the NHS as a whole
- To raise concerns around risk, malpractice or wrongdoing at work, which may affect patients, staff or the organisation, at the earliest reasonable opportunity.
- Emergency driving is not a requirement for the role, but if currently trained and using this skill in a clinical role then the SMA may respond under emergency conditions
The duties and responsibilities of the post will be undertaken in accordance with the policies, procedures and practices of the Trust, which may be amended from time to time.
This job description is not intended to be an exhaustive list of duties and responsibilities, but to give an indication of the main areas of activity and involvement and is not, therefore, exhaustive.
It will be subject to review, in light of changing circumstances and in consultation with the post-holder.
Job description
Job responsibilities
NHS input to a major incident starts at the scene, with the Ambulance service assuming the lead. Co-ordination, activation and deployment of Medical Resources at a Mass Casualty Major Incident is the responsibility of the London Ambulance Service.
The role of the Strategic Medical Advisor is to provide support and advice to the Strategic Commander to ensure that appropriate clinical resources are available and utilised appropriately both at the scene of the incident and to the continuing patient responsibilities of the ambulance service.
The SMA will provide liaison between the scene and hospitals and provide support and guidance to partner healthcare providers and stakeholders, providing the clinical link be that the tactical clinical teams deployed as a response to major or mass casualty incidents, as well as public health and rising tide incidents.
Responsibilities:
- Providing extended, specialist medical management and advice in the pre-hospital environment, up to and including major and mass casualty incidents.
- To work closely with the Ambulance Service Strategic Commander within the
Command Cell to co-ordinate patient treatment and transport.
- To assist in maintaining business as usual and provide strategic clinical guidance to stakeholders and partner agencies.
- To assist the Ambulance Service Strategic Commander at periods of excess demand or significant handover delays resulting in clinical risk
- Provide strategic clinical oversight and support at the command cell, Emergency
Operations Centre (EOC) or at the scene as required maintaining close liaison with the LAS clinician in the Specialist Operations Centre / At Scene and the London Air Ambulance Medical Advisor at scene
- Provide specialist guidance and support to the ambulance command cell, assessing the medical implications and response to any mass casualty incident, as well as rising tide and public health incidents
- Before additional medical resources are requested the SMA and Strategic Commander should agree on their role at the scene and consider if this is the most effective use of resources
- Communicate with Strategic commander and LAS clinician in the Specialist Operations Centre / At Scene to establish the nature and complexity of casualties injuries so that appropriate plans and preparations are made to distribute patients.
- Ensure that advanced appropriate Clinical advice is available to the HART Team(s) attending the scene to ensure that the best possible outcomes for patients are achieved
- To provide business continuity support to the Ambulance Strategic Commander, EOC staff and Operational Staff at times of excessive demand to manage clinical risk, oversee call prioritisation and on rare occasions help mitigate the clinical risk where patients are
cohorted prior to admission to hospital.
- To communicate clinician to clinician with the Acute Trusts and Foundation Trusts who are providing casualty receiving facilities or on standby to receive casualties. The Acute Trusts should be able to provide accurate information about each participating Acute Trusts capacity for theatre, critical care and bed availability. Clear information from the scene about children as casualties and burns patients is particularly important.
- Press enquires must not be dealt with by the SMA in isolation. Enquiries should be directed to the London Ambulance Service Trust Communications Department and advice sort from both the on-call Communications Manager and Police Press Officers if required to speak to the Media. The SMA should however be prepared to respond to media requests and participate in press conferences with the strategic ambulance commander if necessary
- Maintain an accurate and detailed log of events and decisions made must be maintained by the SMA throughout the incident suing either an approved paper log of NOGGIN
- The SMA should attend formal debriefs and ensure that the lessons learnt are shared in the form of a full post-incident report for NHS England Emergency Preparedness, Resilience & Response Team.
- Maintain own CPD and contribute to own personal development by participating in annual appraisal process and evidencing this to the LAS CMO, developing a PDP, and actively participating in agreed learning activities and evaluating effectiveness of learning in relation to role
- Annually to attend a minimum of 2 of 3 half days updates and one pre-planned event or exercise (live or table top)
- To achieve and demonstrate agreed standards of personal and professional development within agreed timescales
- Provide on call clinical advice for Advanced Paramedics
General Duties and Responsibilities:
- The duties and responsibilities of the post will be undertaken in accordance with the policies, procedures and practices of the Trust, which may be amended from time to time.
- Patient Safety is a key priority for the Trust. It is your responsibility to ensure that you are fully compliant with LAS policies and procedures in respect of patient safety, for example Risk Management, Infection Prevention and Control, Safeguarding children and vulnerable adults.
- To act in ways that support equality and diversity and the rights of individuals, ensuring own practice is in accordance with Trust policies. Identify and take action when own or others action undermines equality and diversity.
- To abide by the NHS values and the NHS Constitution, all staff must maintain the highest standards of care and service, treating every individual with compassion, dignity and respect, taking responsibility not only for the care you personally provide, but also for your wider contribution to the aims of your team and the NHS as a whole
- To raise concerns around risk, malpractice or wrongdoing at work, which may affect patients, staff or the organisation, at the earliest reasonable opportunity.
- Emergency driving is not a requirement for the role, but if currently trained and using this skill in a clinical role then the SMA may respond under emergency conditions
The duties and responsibilities of the post will be undertaken in accordance with the policies, procedures and practices of the Trust, which may be amended from time to time.
This job description is not intended to be an exhaustive list of duties and responsibilities, but to give an indication of the main areas of activity and involvement and is not, therefore, exhaustive.
It will be subject to review, in light of changing circumstances and in consultation with the post-holder.
Person Specification
Qualifications, Accreditations, Education
Essential
- See JD&PS
Person Specification
Qualifications, Accreditations, Education
Essential
- See JD&PS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
London Ambulance Service NHS Trust
Address
Trust HQ
220 Waterloo Road
LONDON
Greater London
SE1 8SD
United Kingdom
Employer's website
https://www.londonambulance.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
London Ambulance Service NHS Trust
Address
Trust HQ
220 Waterloo Road
LONDON
Greater London
SE1 8SD
United Kingdom
Employer's website
https://www.londonambulance.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 22 day(s) ago
Reference: 2368667
Job summary
The successful applicant will support a wide range of pharmacy workflows including prescription administration, patient recall programmes and long-term condition clinics. You will act as a key point of contact for patients, community pharmacies and external organisations enquiring about prescriptions. This role brings the opportunity to assist in co-ordinating medication reviews, support audit programmes and manage patient recall systems.
To thrive in this role, you will enjoy working in a fast-paced environment with multiple competing priorities. You will possess excellent organisational skills, strong attention to detail and the ability to communicate effectively with patients and healthcare professionals. You will be committed to delivering excellent patient care and able to work both independently and as part of a team.
The successful candidate will demonstrate a professional, flexible, and friendly manner. As well as being organised, applicants should have strong IT skills with experience of working with confidential information. Experience of EMIS web and a good understanding of medical terminology is advantageous. As a training practice, we offer a supportive environment with opportunities for learning and development within a growing multidisciplinary pharmacy team.
Main duties of the job
Responsibilities
The following are the core responsibilities of the Pharmacy team administrator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels.
Prescription administration and medicines management
Patient recall and service coordination
Administration for medicines optimisation and clinical pharmacy support
Audit, quality improvement and safety
Training and team support
About us
Reading Holybrook Primary Care Network (PCN) is a forward-thinking collaboration of 3 GP practices serving communities across Reading and the surrounding area. Together, we work to deliver high quality, accessible primary care and improved health outcomes for a diverse and growing population. Serving more than 35,000 patients, we bring together a multidisciplinary workforce including GPs, allied health professionals, treatment room clinicians, Social Prescribers and Care Co-ordinators to provide joined-up, person-centred care.
As a PCN, we are committed to innovation, continuous improvement and collaborative working. We work closely with our member practices, community services, local authorities and voluntary sector partners to reduce health inequalities, improve patient experience and support the long-term health and wellbeing of our population.
Based in Reading, our network offers a supportive and inclusive working environment where staff are encouraged to develop their skills, contribute new ideas and make a meaningful difference to the communities we serve. Whether delivering frontline services or supporting operational excellence, every role within Reading Holybrook PCN plays an important part in improving patient care and shaping the future of primary care.
Details
Date posted
28 September 2026
Pay scheme
Other
Salary
£26,436.80 to £28,121.60 a year
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A0767-26-0008
Job locations
50 Milman Road
Reading
RG2 0AR
United Kingdom
Broad Street Health Centre
Broad Street Mall
READING
RG1 7QA
United Kingdom
Job description
Job responsibilities
Prescription administration and medicines management
Process repeat prescription requests received by phone, email, post, slips and the online access system, in accordance with practice protocol and standard operating procedures.
Generate requests for non-repeat medications on behalf of patients, obtaining additional information where required.
Manage and coordinate weekly prescription workflows to ensure timely processing of prescriptions.
Ensure prescription requests are processed within agreed timescales.
Escalate urgent prescription requests to the Clinical Pharmacy Team or duty GP as appropriate.
Support electronic Repeat Dispensing (eRD) initiatives and encourage suitable patients to use eRD and synchronised medication collections
Actively encourage patients to reconcile medications to facilitate monthly collections and electronic repeat dispensing.
Act upon prescription compliance issues, liaising with the appropriate clinician.
Have oversight of community pharmacy emergency supplies, escalating to the clinical pharmacy team when necessary.
Build good working relationships with local Pharmacies to help enable our prescription service.
Check emails regularly and deal with them appropriately.
Patient recall and service coordination:
Maintain medication review recall systems and invite patients for reviews in line with practice procedures.
Manage medication review recall lists, including sending invitations, booking appointments and following up non-responders.
Liaise with the Pharmacy Technician team regarding any monitoring requirements prior to medication reviews and arrange appointments or investigations as directed.
Coordinate recalls for annual medication reviews, long-term condition reviews and pharmacist-led clinics.
Book, rearrange and manage appointments for pharmacy-led services.
Coordinate spirometry appointments and six-monthly heart failure recall programmes.
Support the administration and management of the practice blood pressure monitor loan scheme.
Maintain accurate records of recalls, appointments and patient communications.
Medicines optimisation and clinical pharmacy support:
Process administrative correspondence relating to weight management services, contraception services, Pharmacy First referrals and provision of cannabis therapy letters.
Add medication information and relevant coding to patient records in accordance with practice protocols and escalate any clinical concerns or treatment decisions to the Pharmacy Technician or Clinical Pharmacist team.
Liaise with Pharmacy Technicians regarding monitoring requirements before medication reviews.
Assist with the preparation and booking of Structured Medication Reviews.
Process non-complex medication-related correspondence in accordance with practice protocols.
Liaise with pharmacies on the supply of prescribed drugs, alert our clinicians of any supply issues and forward information on the recommended alternative.
Respond to enquiries from patients, carers, secretaries, NHS administrators, Consultants or the Medicines Management Team in a courteous, timely and efficient manner, by telephone, letter and email, occasionally face-to-face and maintain precise records of the communications.
Support administration of long-term condition clinics and medicines optimisation programmes.
Audit, quality improvement and safety
Support delivery of medicines optimisation audits and quality improvement projects.
Coordinate and support CQC, PQS, internal practice audits and high-risk drug monitoring.
Undertake monthly medication ordering audits and reception medication request audits.
Assist with data collection, reporting and maintenance of audit trackers.
Support the administrative management of MHRA alerts, medication recalls and prescribing safety initiatives.
Run searches and reports as requested and maintain accurate records of completed actions.
Support the Clinical Pharmacy Team in reviewing and updating the practice prescribing related policies.
Training and team support
Support the training of reception and administrative staff in prescription processes, prescribing workflows and pharmacy-related procedures.
Contribute to improving pharmacy administrative processes and service delivery.
Work collaboratively with Clinical Pharmacists, Pharmacy Technicians and the wider practice team to support effective patient care.
This Job Description is neither exhaustive nor exclusive and will be reviewed periodically in conjunction with the post holder. The post holder is required to carry out any duties that may reasonably be requested by the Partners or the Practice Manager.
Job description Job responsibilities Prescription administration and medicines management Process repeat prescription requests received by phone, email, post, slips and the online access system, in accordance with practice protocol and standard operating procedures. Generate requests for non-repeat medications on behalf of patients, obtaining additional information where required. Manage and coordinate weekly prescription workflows to ensure timely processing of prescriptions. Ensure prescription requests are processed within agreed timescales. Escalate urgent prescription requests to the Clinical Pharmacy Team or duty GP as appropriate. Support electronic Repeat Dispensing (eRD) initiatives and encourage suitable patients to use eRD and synchronised medication collections Actively encourage patients to reconcile medications to facilitate monthly collections and electronic repeat dispensing. Act upon prescription compliance issues, liaising with the appropriate clinician. Have oversight of community pharmacy emergency supplies, escalating to the clinical pharmacy team when necessary. Build good working relationships with local Pharmacies to help enable our prescription service. Check emails regularly and deal with them appropriately.Patient recall and service coordination: Maintain medication review recall systems and invite patients for reviews in line with practice procedures. Manage medication review recall lists, including sending invitations, booking appointments and following up non-responders. Liaise with the Pharmacy Technician team regarding any monitoring requirements prior to medication reviews and arrange appointments or investigations as directed. Coordinate recalls for annual medication reviews, long-term condition reviews and pharmacist-led clinics. Book, rearrange and manage appointments for pharmacy-led services. Coordinate spirometry appointments and six-monthly heart failure recall programmes. Support the administration and management of the practice blood pressure monitor loan scheme. Maintain accurate records of recalls, appointments and patient communications.Medicines optimisation and clinical pharmacy support: Process administrative correspondence relating to weight management services, contraception services, Pharmacy First referrals and provision of cannabis therapy letters. Add medication information and relevant coding to patient records in accordance with practice protocols and escalate any clinical concerns or treatment decisions to the Pharmacy Technician or Clinical Pharmacist team. Liaise with Pharmacy Technicians regarding monitoring requirements before medication reviews. Assist with the preparation and booking of Structured Medication Reviews. Process non-complex medication-related correspondence in accordance with practice protocols. Liaise with pharmacies on the supply of prescribed drugs, alert our clinicians of any supply issues and forward information on the recommended alternative. Respond to enquiries from patients, carers, secretaries, NHS administrators, Consultants or the Medicines Management Team in a courteous, timely and efficient manner, by telephone, letter and email, occasionally face-to-face and maintain precise records of the communications. Support administration of long-term condition clinics and medicines optimisation programmes.Audit, quality improvement and safety Support delivery of medicines optimisation audits and quality improvement projects. Coordinate and support CQC, PQS, internal practice audits and high-risk drug monitoring. Undertake monthly medication ordering audits and reception medication request audits. Assist with data collection, reporting and maintenance of audit trackers. Support the administrative management of MHRA alerts, medication recalls and prescribing safety initiatives. Run searches and reports as requested and maintain accurate records of completed actions. Support the Clinical Pharmacy Team in reviewing and updating the practice prescribing related policies. Training and team support Support the training of reception and administrative staff in prescription processes, prescribing workflows and pharmacy-related procedures. Contribute to improving pharmacy administrative processes and service delivery.Work collaboratively with Clinical Pharmacists, Pharmacy Technicians and the wider practice team to support effective patient care.This Job Description is neither exhaustive nor exclusive and will be reviewed periodically in conjunction with the post holder. The post holder is required to carry out any duties that may reasonably be requested by the Partners or the Practice Manager.
Person Specification
Qualifications
Essential
- Educated to GCSE level or equivalent.
- Excellent attention to detail
- Able to work as a team as well as independently.
- Excellent IT skills & confidence in all Microsoft packages
- Good initiative
- Excellent communication skills
- Clear, polite telephone manner
- Ability to follow policy and procedures.
Desirable
- EMIS Web proficient
- Previous experience in a GP surgery,pharmacy,medical setting
Person Specification Qualifications Essential Educated to GCSE level or equivalent. Excellent attention to detail Able to work as a team as well as independently. Excellent IT skills & confidence in all Microsoft packages Good initiative Excellent communication skills Clear, polite telephone manner Ability to follow policy and procedures. Desirable EMIS Web proficient Previous experience in a GP surgery,pharmacy,medical setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Dr Mittal & Partners
Address
50 Milman Road
Reading
RG2 0AR
United Kingdom
Employer's website
https://www.milmanroadhealthcentre.co.uk/ (Opens in a new tab)
Employer details
Employer name
Dr Mittal & Partners
Address
50 Milman Road
Reading
RG2 0AR
United Kingdom
Employer's website
https://www.milmanroadhealthcentre.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Assistant Admissions Coordinator
Cambridge University Hospital NHS Foundation Trust View all jobs
Posted 22 day(s) ago
Reference: 2368666
Job summary
To deliver and maintain a professional administrative service to the Cancer directorate and all users patients, relatives and colleagues.
Monitor and produce work of the quality and quantity required ensuring expected Trust and department standards and deadlines are met and all appointments are within the Government and Trust target times.
Main duties of the job
Direct contact with patients.
Greet visitors face-to-face and respond to requests for a range of information.
Receive and respond to telephone calls dealing with a range of requests.
Receive and respond to emails for a range of requests.
Book appointments and transport.
Check patient information.
Photocopy and filing.
Input information on Trust systems.
Attend handover meetings as required taking notes when necessary.
Ensure all tests/treatments requested are booked.
Cover Thursdays, Fridays and Saturdays. Second role covers Sundays, Mondays and Tuesdays. Also Bank Holidays on a rotational basis.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year p.a. pro rata
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
180-B-CVA1139-RE
Job locations
Addenbrookes Hospital-Division B
Hills Road
Cambridge
CB2 0QQ
United Kingdom
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
This vacancy will close at midnight on 4th October 2026.
Interviews are due to be held on 14th October 2026.
All appointments with a start date on or after 1 October 2026 will be subject to a 12-week probationary period. This provides a structured and supportive period to help you settle into your role, with regular reviews and feedback.
Right to Work
As there is a 12-week probationary period, successful candidates are expected to have the Right to Work for a period of at least 6 months from the proposed start date. Immigration and Right to Work status will be discussed with successful candidates at conditional offer. CUH will not offer sponsorship to candidates that have applied for a fee waiver.
Due to Home Office immigration rules, a full-time permanent vacancy cannot be filled by individuals on a student visa. Therefore, please be advised that if you are a student visa holder, we will not be able to offer you a full-time permanent contract unless you have:
- applied for a Graduate visa
- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this position.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
This vacancy will close at midnight on 4th October 2026.
Interviews are due to be held on 14th October 2026.
All appointments with a start date on or after 1 October 2026 will be subject to a 12-week probationary period. This provides a structured and supportive period to help you settle into your role, with regular reviews and feedback.
Right to Work
As there is a 12-week probationary period, successful candidates are expected to have the Right to Work for a period of at least 6 months from the proposed start date. Immigration and Right to Work status will be discussed with successful candidates at conditional offer. CUH will not offer sponsorship to candidates that have applied for a fee waiver.
Due to Home Office immigration rules, a full-time permanent vacancy cannot be filled by individuals on a student visa. Therefore, please be advised that if you are a student visa holder, we will not be able to offer you a full-time permanent contract unless you have:
- applied for a Graduate visa
- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this position.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person Specification
Qualifications
Essential
- Educated to GCSE level or equivalent
- NVQ level 2 Customer Service/ Business Admin /ITQ or equivalent experience
Desirable
- Typing qualification or equivalent
Experience
Essential
- Experience of working in a busy office environment or reception role
- Experience of prioritising, planning and organising own tasks
- Working with guidelines
- Experience of customer service or dealing with the public
- Data entry
- Experience of IT packages - Microsoft Office
Desirable
- Previous experience of working in the NHS
- Experience of call handling
- Experience of dealing with difficult situations and confrontations
Knowledge
Essential
- Understanding of confidentiality and data protection
- Understanding of customer service
Desirable
- Knowledge of the Trust including awareness of the Trust's priorities
- Knowledge of Trust information systems
- Knowledge of Medical Terminology
Skills
Essential
- Ability to work as part of a team
- Good communication skills including telephone, email and face to face
- Ability to follow processes and procedures
- High level of ability to organise and manage own time keeping to schedule and deadlines
- Good organisational skills
- Ability to meet deadlines
- Willing to take on/learn new skills
- Ability to show attention to detail and accuracy
- Ability to adapt to change
- Ability to work under pressure
- Ability to store and safeguard confidential documents
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent
Person Specification
Qualifications
Essential
- Educated to GCSE level or equivalent
- NVQ level 2 Customer Service/ Business Admin /ITQ or equivalent experience
Desirable
- Typing qualification or equivalent
Experience
Essential
- Experience of working in a busy office environment or reception role
- Experience of prioritising, planning and organising own tasks
- Working with guidelines
- Experience of customer service or dealing with the public
- Data entry
- Experience of IT packages - Microsoft Office
Desirable
- Previous experience of working in the NHS
- Experience of call handling
- Experience of dealing with difficult situations and confrontations
Knowledge
Essential
- Understanding of confidentiality and data protection
- Understanding of customer service
Desirable
- Knowledge of the Trust including awareness of the Trust's priorities
- Knowledge of Trust information systems
- Knowledge of Medical Terminology
Skills
Essential
- Ability to work as part of a team
- Good communication skills including telephone, email and face to face
- Ability to follow processes and procedures
- High level of ability to organise and manage own time keeping to schedule and deadlines
- Good organisational skills
- Ability to meet deadlines
- Willing to take on/learn new skills
- Ability to show attention to detail and accuracy
- Ability to adapt to change
- Ability to work under pressure
- Ability to store and safeguard confidential documents
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cambridge University Hospital NHS Foundation Trust
Address
Addenbrookes Hospital-Division B
Hills Road
Cambridge
CB2 0QQ
United Kingdom
Employer's website
Employer details
Employer name
Cambridge University Hospital NHS Foundation Trust
Address
Addenbrookes Hospital-Division B
Hills Road
Cambridge
CB2 0QQ
United Kingdom
Employer's website
Apply Now
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Posted 22 day(s) ago
Reference: 2368665
Job summary
We have an exciting opportunity for an enthusiastic GP to join our friendly, well-organised, and forward-thinking practice in central Reading. We are seeking a full-time Salaried GP (ideally 8 sessions per week).
Main duties of the job
- £11,466k - £13, 657k per session (4 hours 10 minutes per session) depending on experience
- Defined workload per session, with job plan agreed based on experience:
- 15 patients per session
- Management of own self-generated administration (including own path/docman)
- Fixed share of lab and pathology reports according to Banding
- Fixed share of clinical letters, according to Banding up to a maximum 15 Docman per day
- Pro-rata share of home visits and duty doctor days
- NHS Pension
- 6 weeks annual leave plus bank holiday allowance pro-rata
- 1 weeks study leave allowance pro-rata
- Comprehensive induction and mentoring/development through our GP Competency Framework
- Encouragement and support for portfolio working, with opportunities to take on lead roles in the PCN, ICB, and LMC
- Involvement in training and research encouraged
- Access to our innovative Salaried GP Development Programme
About us
Milman Road and Kennet Surgery
Milman Road and Kennet Surgery is a 5 GP partner organisation providing general medical services to a patient list of approximately 22,000 patients in the Whitley area. The organisation is over 90 years old and has been located in this building since 1976. Refurbished in 1992 and most recently extended and completely renovated in 2016/17, we now offer a range of healthcare services.
The organisations vision is A healthy, happy and collectively strong Surgery Team, focused on working in collaboration to improve standards and meet the needs of our diverse population.
Our mission statement isTo represent Primary Care with a unified voice to create a stable foundation from which to develop new integrated services to enhance the experience for patients and Healthcare Team Members.
Details
Date posted
28 September 2026
Pay scheme
Other
Salary
Depending on experience £11,466- £13,657 per session DOE
Contract
Permanent
Working pattern
Full-time
Reference number
A0767-26-0009
Job locations
50 Milman Road
Reading
RG2 0AR
United Kingdom
Kennet Surgery
30 Cholmeley Road
READING
RG1 3NQ
United Kingdom
The Surgery
81 Christchurch Road
READING
RG2 7BD
United Kingdom
Job description
Job responsibilities
- Defined workload per session, with job plan agreed based on experience:
- 15 patients per session
- Management of own self-generated administration (including own path/docman)
- Fixed share of lab and pathology reports according to Banding
- Fixed share of clinical letters, according to Banding up to a maximum 15 Docman per day
- Pro-rata share of home visits and duty doctor days
- NHS Pension
- 6 weeks annual leave plus bank holiday allowance pro-rata
- 1 weeks study leave allowance pro-rata
- Comprehensive induction and mentoring/development through our GP Competency Framework
- Encouragement and support for portfolio working, with opportunities to take on lead roles in the PCN, ICB, and LMC
- Involvement in training and research encouraged
- Access to our innovative Salaried GP Development Programme
Job description
Job responsibilities
- Defined workload per session, with job plan agreed based on experience:
- 15 patients per session
- Management of own self-generated administration (including own path/docman)
- Fixed share of lab and pathology reports according to Banding
- Fixed share of clinical letters, according to Banding up to a maximum 15 Docman per day
- Pro-rata share of home visits and duty doctor days
- NHS Pension
- 6 weeks annual leave plus bank holiday allowance pro-rata
- 1 weeks study leave allowance pro-rata
- Comprehensive induction and mentoring/development through our GP Competency Framework
- Encouragement and support for portfolio working, with opportunities to take on lead roles in the PCN, ICB, and LMC
- Involvement in training and research encouraged
- Access to our innovative Salaried GP Development Programme
Person Specification
Qualifications
Essential
- - Primary Medical Degree
- - GMC registration
- - GP Qualification
- - NHS Performers List
Person Specification
Qualifications
Essential
- - Primary Medical Degree
- - GMC registration
- - GP Qualification
- - NHS Performers List
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Dr Mittal & Partners
Address
50 Milman Road
Reading
RG2 0AR
United Kingdom
Employer's website
https://www.milmanroadhealthcentre.co.uk/ (Opens in a new tab)
Employer details
Employer name
Dr Mittal & Partners
Address
50 Milman Road
Reading
RG2 0AR
United Kingdom
Employer's website
https://www.milmanroadhealthcentre.co.uk/ (Opens in a new tab)
Apply Now
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Medical Laboratory Assistant
York and Scarborough Teaching Hospitals NHS Foundation Trust View all jobs
Posted 22 day(s) ago
Reference: 2368664
Job summary
We are looking for 2 enthusiastic and dedicated individuals to join our friendly team to support us to provide a high quality and efficient Microbiology diagnostic service to our patients and users of our service.
You will be working alongside Biomedical Scientists and Associate Practitioners, delivering high quality care for the patients of the York and Scarborough Teaching Hospitals NHS Trust.
The post holders will be expected to demonstrate flexibility and self-organisation within their work and the department will provide training and support throughout.
Interviews for this position will be held in person ONLY at the hospital site. Remote interviews will not be available.
Main duties of the job
Main duties include:
- Receipt and sorting of samples into the department
- Pre analytical preparation of samples
- Data inputting of patient information/requests onto the laboratory computer
- Telephone enquiry and results service
- Assisting in the general cleanliness and tidying of the section
- Routine analyser preparation and operation
Requirements of the post:
- Previous experience of patient data inputting and any typing qualifications are desirable, but not essential.
- Flexible and logical approach to work, good telephone manner, and team working are all personal qualities which are essential to this role.
About us
Trust Information Pack:
https://yorkhospitals.pagetiger.com/hdjgxd
Our benefits
We offer a range of benefits to support our staff including:
- Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
- 27 days holiday rising to 33 days (depending on NHS Trust service)
- A variety of different types of paid and unpaid leave covering emergency and planned leave
- Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
- NHS Car Lease scheme and Cycle to Work scheme
- An extensive range of learning and development opportunities
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
419-8230920-MLA-SH
Job locations
York Hospital
Wigginton Road
York
YO31 8HE
United Kingdom
Job description
Job responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact:[email protected].
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Job description
Job responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact:[email protected].
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Person Specification
Education, Qualifications and Training
Essential
- Educated to NVQ level 2 or equivalent
Experience and Knowledge
Essential
- Experience of working in a team
Skills and Attributes
Essential
- Able to concentrate on repetitive tasks for long periods
- Well organised with a methodical approach
- Able to enter computer data quickly and accurately
Desirable
- Able to recognise problems and offer solutions
Aptitude and Personal Qualities
Essential
- Articulate and confident with a pleasant telephone manner
- Honest, reliable, hard-working and conscientious
Values & Behaviours
Essential
- Ability to demonstrate our organisational values and behaviours: ? We are Kind. ? We are Open. ? We pursue Excellence.
Person Specification
Education, Qualifications and Training
Essential
- Educated to NVQ level 2 or equivalent
Experience and Knowledge
Essential
- Experience of working in a team
Skills and Attributes
Essential
- Able to concentrate on repetitive tasks for long periods
- Well organised with a methodical approach
- Able to enter computer data quickly and accurately
Desirable
- Able to recognise problems and offer solutions
Aptitude and Personal Qualities
Essential
- Articulate and confident with a pleasant telephone manner
- Honest, reliable, hard-working and conscientious
Values & Behaviours
Essential
- Ability to demonstrate our organisational values and behaviours: ? We are Kind. ? We are Open. ? We pursue Excellence.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
York and Scarborough Teaching Hospitals NHS Foundation Trust
Address
York Hospital
Wigginton Road
York
YO31 8HE
United Kingdom
Employer's website
https://www.yorkhospitals.nhs.uk (Opens in a new tab)
Employer details
Employer name
York and Scarborough Teaching Hospitals NHS Foundation Trust
Address
York Hospital
Wigginton Road
York
YO31 8HE
United Kingdom
Employer's website
https://www.yorkhospitals.nhs.uk (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Receptionist / Administration assistant
The Royal Wolverhampton NHS Trust View all jobs
Posted 22 day(s) ago
Reference: 2368663
Job summary
This vacancy is for 2 posts. 1 x 15 hours per week. 1 x 22.5 per week.
To provide a comprehensive, effective, accurate and timely service to healthcare professionals, patients and their representatives attending the Urgent Treatment Centres.
Demonstrate excellent communication skills, be patient focused and possess the ability to multi-task and prioritise, paying particular attention to detail.
The ability to work independently and as part of the wider team in order to provide a comprehensive, safe and efficient service ensuring patients receive the best possible service.
Main duties of the job
To provide efficient and confidential support to the Urgent Treatment Centres, by delivering a comprehensive, high quality, accurate reception service .Ensure that all enquiries are completed according to departmental procedures and within set quality standards.To provide a comprehensive service where the service user/professionals receives a full explanation and response to their enquiry.T o communicate accurately by telephone, email and other appropriate means.
About us
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum/pro rota
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
225-DIV2JD-8242028
Job locations
The Royal Wolverhampton NHS Trust
Wolverhampton Road
Wolverhampton
WV10 0QP
United Kingdom
Job description
Job responsibilities
To keep accurate records of all referrals into the ServiceTo accurately complete any documentation that is required to process referrals into the service.To accurately record patient details on IT programmes as required.To file all registration documents and keep in the department for statistics and auditing purposes.To maintain an effective electronic and paper based filing system.
To be directly involved in any pilots, programmes or initiatives within the Urgent Treatment Centres.
To support all staff at the Urgent Treatment Centres to ensure that the service runs effectively and efficiently.To provide reports from the IT systems as required and send appropriately as instructed.
To use a variety of communication styles to ensure effective telephone/face to face communication; this includes working with those who may have difficulties in communication, who are vulnerable, from a range of cultural backgrounds.To deal with and support patient pathway as they are developed and agreed within the health care system.To continuously work to develop systems that will improve the efficiency, effectiveness and support the smooth running of the department.To attend mandatory training sessions and undergo training/development as required.To take part in the annual PDR appraisal training.
Job description Job responsibilities To keep accurate records of all referrals into the ServiceTo accurately complete any documentation that is required to process referrals into the service.To accurately record patient details on IT programmes as required.To file all registration documents and keep in the department for statistics and auditing purposes.To maintain an effective electronic and paper based filing system. To be directly involved in any pilots, programmes or initiatives within the Urgent Treatment Centres. To support all staff at the Urgent Treatment Centres to ensure that the service runs effectively and efficiently.To provide reports from the IT systems as required and send appropriately as instructed. To use a variety of communication styles to ensure effective telephone/face to face communication; this includes working with those who may have difficulties in communication, who are vulnerable, from a range of cultural backgrounds.To deal with and support patient pathway as they are developed and agreed within the health care system.To continuously work to develop systems that will improve the efficiency, effectiveness and support the smooth running of the department.To attend mandatory training sessions and undergo training/development as required.To take part in the annual PDR appraisal training.
Person Specification
Essentail
Essential
- A-C GCSE in Math and English
Desirable
- Substantial Experience
Person Specification Essentail Essential A-C GCSE in Math and English Desirable Substantial Experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
The Royal Wolverhampton NHS Trust
Address
The Royal Wolverhampton NHS Trust
Wolverhampton Road
Wolverhampton
WV10 0QP
United Kingdom
Employer's website
https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
The Royal Wolverhampton NHS Trust
Address
The Royal Wolverhampton NHS Trust
Wolverhampton Road
Wolverhampton
WV10 0QP
United Kingdom
Employer's website
https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 22 day(s) ago
Reference: 2368662
Job summary
*Candidates who have previously applied for this role are kindly asked NOT to reapply at this time.
*Please note this is a full-time post. 37.5 hours to be worked Monday to Friday and may include a mixture 0800-1600 and 1000-1800 shifts*
Our aim is to get patients to the right person or place to help them, first time. As the first point of contact for many patients, the reception team play a really important role.
You'll be responsible for welcoming patients in person and on the phone and directing them to the right person or service.
This may include making sure that patients with urgent needs and no scheduled appointment are seen in a sensible way.
The role also includes important administrative duties such as booking appointments, dealing with samples and prescriptions, updating patient records and other tasks that contribute to the smooth running of the practice.
Rewards and Benefits;
- 30 days paid holidays plus 8 bank holidays (pro rata)
- NHS pension
- Monday to Friday
- No Bank Holiday working
- Training and development opportunities
Main duties of the job
This is a role established to support the practice in carrying out day-to-day activities and to provide general assistance to the practice team projecting a positive and friendly image to patients and other visitors, either in person or via the telephone.
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
The position is challenging and suitable for someone who wishes to demonstrate initiative with a desire to develop their own skills.
About us
Jesmond Health Partnership is a friendly, innovative, and patient-focused GP practice in Newcastle-upon-Tyne.
JHP is a forward-thinking GP practice in Newcastle. We use a digital-first system that gives patients easy access and quick solutions.
Our experienced and enthusiastic teams work hard to provide high-quality care for patients.
Details
Date posted
28 September 2026
Pay scheme
Other
Salary
£12.71 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
A2301-26-0007
Job locations
17 Osborne Rd
Jesmond
Newcastle upon Tyne
Tyne and Wear
NE2 2AH
United Kingdom
Avenue Medical Practice
5 Osborne Avenue
Newcastle Upon Tyne
NE2 1PQ
United Kingdom
Gosforth Memorial Medical Centre
Church Road
Gosforth
Newcastle Upon Tyne
NE3 1TX
United Kingdom
Jesmond Health Partnership
200 Osborne Road
Newcastle Upon Tyne
NE2 3LD
United Kingdom
Job description
Job responsibilities
Main Responsibilities of Role;
- Ensure an effective and efficient reception service is provided to patients and any other visitor. Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
- Using your own judgment and communication skills, ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.
- Undertake a variety of administrative duties to assist in the smooth running of the practice.
- Telephone duties; making appointments, taking requests for prescriptions, taking home visit requests, contacting other providers, take concise and accurate messages.
- Reception duties; register new patients, handling prescriptions, deal with incoming patient samples, collect payments for non-NHS services.
- Administrative duties; open and process incoming mail, photocopying, deal with general queries and complaints (where appropriate), retrieve patient records, update patient records as required, assist outgoing mail from the practice.
- To have a thorough knowledge of all procedures and to work in accordance with written protocols.
- Report risks, significant problems and issues to the relevant person ensuring appropriate reporting procedures are followed.
- Any other duties which may be required from time to time.
The above is not list is not exhaustive.
General Responsibilities
The Receptionist will be required to promote and support the mission and vision of the service for which they are responsible. They will:
- Adapt to and support any changes that are implemented to improve the service.
- Provide cover for staff absence, whether this be sickness or annual leave.
- At all times provide a caring service and to treat those with whom they come into contact in a courteous and respectful manner.
- Demonstrate their commitment by the efficient completion of all tasks allocated to them.
- Carry out their duties and responsibilities in compliance with health and safety policy and statutory regulations.
- Adhere to equal opportunities policy throughout the course of their employment.
- Ensure building security; have a thorough knowledge of doors/windows/alarm processes.
- Effectively manage own time, workload and resources.
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance team performance.
Personal/Professional development
The post-holder will participate in any training programme implemented by JHP as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
- Taking responsibility for their own development, learning, and performance and demonstrating skills and activities to others.
This role is considered to be a substantive position and the jobholder will be expected to be proactive in developing their personal and business skills.
Confidentiality
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. All such information from any source is to be regarded as strictly confidential.
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Job description
Job responsibilities
Main Responsibilities of Role;
- Ensure an effective and efficient reception service is provided to patients and any other visitor. Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
- Using your own judgment and communication skills, ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.
- Undertake a variety of administrative duties to assist in the smooth running of the practice.
- Telephone duties; making appointments, taking requests for prescriptions, taking home visit requests, contacting other providers, take concise and accurate messages.
- Reception duties; register new patients, handling prescriptions, deal with incoming patient samples, collect payments for non-NHS services.
- Administrative duties; open and process incoming mail, photocopying, deal with general queries and complaints (where appropriate), retrieve patient records, update patient records as required, assist outgoing mail from the practice.
- To have a thorough knowledge of all procedures and to work in accordance with written protocols.
- Report risks, significant problems and issues to the relevant person ensuring appropriate reporting procedures are followed.
- Any other duties which may be required from time to time.
The above is not list is not exhaustive.
General Responsibilities
The Receptionist will be required to promote and support the mission and vision of the service for which they are responsible. They will:
- Adapt to and support any changes that are implemented to improve the service.
- Provide cover for staff absence, whether this be sickness or annual leave.
- At all times provide a caring service and to treat those with whom they come into contact in a courteous and respectful manner.
- Demonstrate their commitment by the efficient completion of all tasks allocated to them.
- Carry out their duties and responsibilities in compliance with health and safety policy and statutory regulations.
- Adhere to equal opportunities policy throughout the course of their employment.
- Ensure building security; have a thorough knowledge of doors/windows/alarm processes.
- Effectively manage own time, workload and resources.
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance team performance.
Personal/Professional development
The post-holder will participate in any training programme implemented by JHP as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
- Taking responsibility for their own development, learning, and performance and demonstrating skills and activities to others.
This role is considered to be a substantive position and the jobholder will be expected to be proactive in developing their personal and business skills.
Confidentiality
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. All such information from any source is to be regarded as strictly confidential.
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Person Specification
Right to Work in the UK
Essential
- British citizen or Settled / Pre-settled status or Valid UK visa (please specify type and expiry date)
Qualifications
Essential
- GCSEs/O levels including English and Maths at grade C minimum (or equivalent)
Experience
Desirable
- Experience of GP reception role
- Other experience of working in primary care
- Experience working in SystmOne
Knowledge and Skills
Essential
- Good English language and verbal communication skills
- Clear and accurate written communication
- IT literate including Microsoft Office Word & Excel
- Able to work unsupervised
- Able to work in a team
- Helpful, pleasant disposition
- Effective telephone manner
- Awareness and maintenance of confidentiality
- Good time management, able to prioritise tasks effectively
- Accurate and methodical in completing tasks
- Ability to use own initiative but seek help and support when needed
- Reliable
- Positive 'can-do' attitude
- Professional appearance and conduct
- Able to provide short notice cover at all sites
Desirable
- Full driving licence and access to vehicle
Person Specification
Right to Work in the UK
Essential
- British citizen or Settled / Pre-settled status or Valid UK visa (please specify type and expiry date)
Qualifications
Essential
- GCSEs/O levels including English and Maths at grade C minimum (or equivalent)
Experience
Desirable
- Experience of GP reception role
- Other experience of working in primary care
- Experience working in SystmOne
Knowledge and Skills
Essential
- Good English language and verbal communication skills
- Clear and accurate written communication
- IT literate including Microsoft Office Word & Excel
- Able to work unsupervised
- Able to work in a team
- Helpful, pleasant disposition
- Effective telephone manner
- Awareness and maintenance of confidentiality
- Good time management, able to prioritise tasks effectively
- Accurate and methodical in completing tasks
- Ability to use own initiative but seek help and support when needed
- Reliable
- Positive 'can-do' attitude
- Professional appearance and conduct
- Able to provide short notice cover at all sites
Desirable
- Full driving licence and access to vehicle
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Jesmond Health Partnership
Address
17 Osborne Rd
Jesmond
Newcastle upon Tyne
Tyne and Wear
NE2 2AH
United Kingdom
Employer's website
https://jesmondhealthpartnership.co.uk/ (Opens in a new tab)
Employer details
Employer name
Jesmond Health Partnership
Address
17 Osborne Rd
Jesmond
Newcastle upon Tyne
Tyne and Wear
NE2 2AH
United Kingdom
Employer's website
https://jesmondhealthpartnership.co.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Receptionist / Administration assistant
The Royal Wolverhampton NHS Trust View all jobs
Posted 22 day(s) ago
Reference: 2368661
Job summary
To provide a comprehensive, effective, accurate and timely service to healthcare professionals, patients and their representatives attending the Urgent Treatment Centres.
Demonstrate excellent communication skills, be patient focused and possess the ability to multi-task and prioritise, paying particular attention to detail.
The ability to work independently and as part of the wider team in order to provide a comprehensive, safe and efficient service ensuring patients receive the best possible service
Main duties of the job
To act as a first point of contact for people contacting the department, either by telephone or in person, presenting at all times a welcoming, friendly and helpful attitude
To accurately record patient details on IT programmes as required
To be flexible in cover in the absence of colleagues as required, including covering at short notice ensuring a 24hr cover at all times
To communicate accurately and effectively via telephone, email and face to face
To accurately complete any documentation that is required to process referrals into and out of the service.
About us
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
225-DIV2JD-8241609
Job locations
Phoenix Health Centre
Parkfield Road
Wolverhampton
WV4 6ED
United Kingdom
Job description
Job responsibilities
- To provide efficient and confidential support to the Urgent Treatment Centres, by delivering a comprehensive, high quality, accurate reception service.
- Ensure that all enquiries are completed according to departmental procedures and within set quality standards.
- To provide a comprehensive service where the service user/professionals receives a full explanation and response to their enquiry.
- To communicate accurately by telephone, email and other appropriate means.
- To keep accurate records of all referrals into the Service.
- To accurately complete any documentation that is required to process referrals into the service.
- To accurately record patient details on IT programmes as required.
- To file all registration documents and keep in the department for statistics and auditing purposes.
- To maintain an effective electronic and paper based filing system.
- To be directly involved in any pilots, programmes or initiatives within the Urgent Treatment Centres.
- To support all staff at the Urgent Treatment Centres to ensure that the service runs effectively and efficiently.
- To provide reports from the IT systems as required and send appropriately as instructed.
- To use a variety of communication styles to ensure effective telephone/face to face communication; this includes working with those who may have difficulties in communication, who are vulnerable, from a range of cultural backgrounds.
- To deal with and support patient pathway as they are developed and agreed within the health care system.
- To continuously work to develop systems that will improve the efficiency, effectiveness and support the smooth running of the department.
- To attend mandatory training sessions and undergo training/development as required.
- To take part in the annual PDR appraisal training.
- To assist in training i.e. supporting new staff within the Department as part of the induction process
- To adhere to all local and Trust wide policies and procedure.
- To ensure that effective lines of communication are maintained between the service and other members of the Trust.
- To act as a first point of contact for people contacting the department, either by telephone or in person, presenting at all times a welcoming, friendly and helpful attitude.
- To liaise with staff at all levels across the Trust on matters relating to the department.
- To liaise with professional groups, individuals and agencies regarding the department.
- Attending meetings, taking notes/minutes if required.
- To manage competing demands in work time and priories work when necessary.
- To collect and open all incoming post, prioritising and actioning.
- To be flexible in cover in the absence of colleagues as required, including covering at short notice ensuring a 24hr cover at all times.
- To escalate to the Administration Managers any issues or risks identified in the service.
Job description
Job responsibilities
- To provide efficient and confidential support to the Urgent Treatment Centres, by delivering a comprehensive, high quality, accurate reception service.
- Ensure that all enquiries are completed according to departmental procedures and within set quality standards.
- To provide a comprehensive service where the service user/professionals receives a full explanation and response to their enquiry.
- To communicate accurately by telephone, email and other appropriate means.
- To keep accurate records of all referrals into the Service.
- To accurately complete any documentation that is required to process referrals into the service.
- To accurately record patient details on IT programmes as required.
- To file all registration documents and keep in the department for statistics and auditing purposes.
- To maintain an effective electronic and paper based filing system.
- To be directly involved in any pilots, programmes or initiatives within the Urgent Treatment Centres.
- To support all staff at the Urgent Treatment Centres to ensure that the service runs effectively and efficiently.
- To provide reports from the IT systems as required and send appropriately as instructed.
- To use a variety of communication styles to ensure effective telephone/face to face communication; this includes working with those who may have difficulties in communication, who are vulnerable, from a range of cultural backgrounds.
- To deal with and support patient pathway as they are developed and agreed within the health care system.
- To continuously work to develop systems that will improve the efficiency, effectiveness and support the smooth running of the department.
- To attend mandatory training sessions and undergo training/development as required.
- To take part in the annual PDR appraisal training.
- To assist in training i.e. supporting new staff within the Department as part of the induction process
- To adhere to all local and Trust wide policies and procedure.
- To ensure that effective lines of communication are maintained between the service and other members of the Trust.
- To act as a first point of contact for people contacting the department, either by telephone or in person, presenting at all times a welcoming, friendly and helpful attitude.
- To liaise with staff at all levels across the Trust on matters relating to the department.
- To liaise with professional groups, individuals and agencies regarding the department.
- Attending meetings, taking notes/minutes if required.
- To manage competing demands in work time and priories work when necessary.
- To collect and open all incoming post, prioritising and actioning.
- To be flexible in cover in the absence of colleagues as required, including covering at short notice ensuring a 24hr cover at all times.
- To escalate to the Administration Managers any issues or risks identified in the service.
Person Specification
essential
Essential
- recognised qualification in English and mathematics
- Demonstrate IT competence gained through experience
- Ability to work in pressured enviroment
- Excellent written and verbal communication skills
- Ability to work as part of a team
- Ability to work on own initiative
- Ability to work flexibly Bank Holidays weekends late and night shifts
- Ability to deal with sensitive situations. Demonstrate customer focused problem solving approach
- Approachable and calm manner
Desirable
- Experience of working with UTC systems Adastra/ systmone/ Careflow
- Experience of working in an NHS environment or similar
Person Specification
essential
Essential
- recognised qualification in English and mathematics
- Demonstrate IT competence gained through experience
- Ability to work in pressured enviroment
- Excellent written and verbal communication skills
- Ability to work as part of a team
- Ability to work on own initiative
- Ability to work flexibly Bank Holidays weekends late and night shifts
- Ability to deal with sensitive situations. Demonstrate customer focused problem solving approach
- Approachable and calm manner
Desirable
- Experience of working with UTC systems Adastra/ systmone/ Careflow
- Experience of working in an NHS environment or similar
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
The Royal Wolverhampton NHS Trust
Address
Phoenix Health Centre
Parkfield Road
Wolverhampton
WV4 6ED
United Kingdom
Employer's website
Employer details
Employer name
The Royal Wolverhampton NHS Trust
Address
Phoenix Health Centre
Parkfield Road
Wolverhampton
WV4 6ED
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 22 day(s) ago
Reference: 2368660
Job summary
We are looking for a motivated, enthusiastic and organised Registered Nurse to join our Gastroenterology Service as an IBD Support Nurse.
Working as part of our established multidisciplinary IBD team, you will play a key role in supporting patients living with Crohn's disease and Ulcerative Colitis. Your primary responsibilities will include assisting with the management the IBD telephone advice line, monitoring and responding to patient queries submitted through the Trust's digital IBD platform/app, and providing high-quality patient support, education and coordination of care.
This is an excellent opportunity for a nurse with gastroenterology experience, or an interest in developing specialist knowledge in IBD, to gain valuable experience within a nationally recognised service.
Main duties of the job
Band 5 General Medicine
The Royal Wolverhampton NHS Trust
Are you looking for a new challenge? If so, we have an exciting career opportunity for you.
You will be required to deliver a high standard of care and demonstrate the ability to work autonomously. Applicants should be highly motivated, with excellent communication skills in order to work closely with the multidisciplinary team. Good problem solving and organizational skills are essential.
The successful applicant will be enthusiastic and committed to providing a high quality, patient centered experience. This is an excellent opportunity to be part of a dynamic team, involved in a number of new initiatives.
About us
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as "Good" by CQC. We have achievednumerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
225-DIV2-8206826
Job locations
Gastro C41
New Cross Hospital
Wolverhampton
WV10 0QP
United Kingdom
Job description
Job responsibilities
Practice within the NMC Code.
Participate in the assessment, planning, implementation and evaluation of patient's care, in accordance with agreed policies and procedures.
Liaise with the multi-disciplinary team.
Use evidence-based practice.
Maintain accurate and legible records.
Maintain a pleasant and safe environment for patients, visitors and staff.
Report to senior staff to maintain effective communication.
Act as a positive health educator at all times.
Maintain professional development and attend courses and training as required by the post including mandatory training.
Undertake duties as requested to meet the needs of the service within the limits of the grade.
Adhere to and promote Trust and Directorate policies, procedures and guidelines.
Job description
Job responsibilities
Practice within the NMC Code.
Participate in the assessment, planning, implementation and evaluation of patient's care, in accordance with agreed policies and procedures.
Liaise with the multi-disciplinary team.
Use evidence-based practice.
Maintain accurate and legible records.
Maintain a pleasant and safe environment for patients, visitors and staff.
Report to senior staff to maintain effective communication.
Act as a positive health educator at all times.
Maintain professional development and attend courses and training as required by the post including mandatory training.
Undertake duties as requested to meet the needs of the service within the limits of the grade.
Adhere to and promote Trust and Directorate policies, procedures and guidelines.
Person Specification
Skills
Essential
- IV therapy competency
- Peripheral Cannulation
Person Specification
Skills
Essential
- IV therapy competency
- Peripheral Cannulation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
The Royal Wolverhampton NHS Trust
Address
Gastro C41
New Cross Hospital
Wolverhampton
WV10 0QP
United Kingdom
Employer's website
Employer details
Employer name
The Royal Wolverhampton NHS Trust
Address
Gastro C41
New Cross Hospital
Wolverhampton
WV10 0QP
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Maternity Cover - Salaried GP Fixed Term.
Pathfields Medical Group View all jobs
Posted 22 day(s) ago
Reference: 2367613
Job summary
Pathfields Medical Group is seeking an enthusiastic and patient-centred Salaried General Practitioner to join our friendly, supportive, and forward-thinking practice team. The position is fixed term maternity cover. Session and days to be determined.
This role offers an excellent opportunity for a GP who is committed to delivering high-quality, compassionate healthcare while working collaboratively within a multidisciplinary team.
As a Salaried GP, you will provide comprehensive medical care to a diverse patient population, managing acute and chronic conditions, promoting preventative healthcare, and supporting patients to achieve the best possible health outcomes. You will work alongside experienced clinical and non-clinical colleagues, including GPs, Advanced Practitioners, Nurses, Pharmacists, and administrative teams.
We are committed to creating a positive working environment for professional development, wellbeing, and work-life balance. The successful candidate can also participate in practice development, quality improvement initiatives and wider Primary Care Network activities, depending on their interests and experience.
At Pathfields Medical Group, we pride ourselves on delivering accessible, responsive, and person-centred care to our community.
Please apply, if you share our values of teamwork, respect, innovation, and excellence, and who is passionate about making a positive difference to patients and colleagues alike.
Main duties of the job
To work as an autonomous practitioner, responsible for the provision of medical services to the practice population, delivering an excellent standard of clinical care whilst complying with the GMS contract. Furthermore, the post-holder will adhere to the GMC standards for good medical practice, contributing to the effective management of the practice, leading by example, maintaining a positive, collaborative working relationship with the multidisciplinary team.
About us
We are a GP single-practice Primary Care Network based within the Plymouth area, providing care to over 30,000 patients. We aspire to delivering excellence in health care and feel the best model to achieve this is one where we have a unified service working across multiple locations including Plympton, Laira, Efford, Crownhill and the city centre. This gives our patients choice: choice over where they visit and who they see. This is particularly useful for patients that need a little extra expertise many of our clinicians have a specific area of interest and sometimes it is worth travelling to see them for their extra skills in a specific area.
We have approximately 140 employees and employ a wide variety of different roles including Salaried GPs, Pharmacists, Paramedics, Physiotherapists, Advanced Nurse Practitioners, Advanced Clinical Practitioners, Pharmacy Technicians, Practice Nurses, Healthcare Assistants, Phlebotomists Receptionist, Administrators and many more!
Details
Date posted
28 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Locum
Duration
6 months
Working pattern
Full-time, Part-time
Reference number
A0998-26-0010
Job locations
Laira Surgery
95 Pike Road
Plymouth
Devon
PL3 6HG
United Kingdom
Beaumont Villa Surgery
23 Beaumont Road
PLYMOUTH
PL4 9BL
United Kingdom
Job description
Job responsibilities
Primary Responsibilities
The following are the core responsibilities of the salaried GP. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels.
The delivery of highly effective medical care to the entitled population
The provision of services commensurate with the GMS or PMS contract
Generic prescribing adhering to local and national guidance
Effective management of long-term conditions
Processing of administration in a timely manner, including referrals, repeat prescription requests and other associated administrative tasks
On a rotational basis, undertake telephone triage and duty doctor roles
Maintain accurate clinical records in conjunction with good practice, policy and guidance
Working collaboratively, accepting an equal share of the practice workload
Adhere to best practice recommended through clinical guidelines and the audit process
Contribute to the successful implementation of continuous improvement and quality initiatives within the practice
Accept delegated responsibility for a specific area
Attend and contribute effectively to practice meetings as required
Contribute effective to the development and maintenance of the practice including; clinical governance, training, financial management and HR
Ensure compliance with the appraisal process
Prepare and complete the revalidation process
Commit to self-learning and instil an ethos of continuing professional development across the practice team
Support the training of medical students from all clinical disciplines
Support the partners in achieving the strategic aims of the practice, making recommendations to enhance income and reduce expenditure
Review and adhere to practice protocols and policies at all times
Encourage collaborative working, liaising with all staff regularly, promoting a culture of continuous improvement at all times
Secondary Responsibilities
In addition to the primary responsibilities, the salaried GP may be requested to:
- Participate in practice audits as requested by the audit lead
- Participate in local initiatives to enhance service delivery and patient care
- Participate in the review of significant and near-miss events applying a structured approach i.e. root cause analysis (RCA)
Job description
Job responsibilities
Primary Responsibilities
The following are the core responsibilities of the salaried GP. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels.
The delivery of highly effective medical care to the entitled population
The provision of services commensurate with the GMS or PMS contract
Generic prescribing adhering to local and national guidance
Effective management of long-term conditions
Processing of administration in a timely manner, including referrals, repeat prescription requests and other associated administrative tasks
On a rotational basis, undertake telephone triage and duty doctor roles
Maintain accurate clinical records in conjunction with good practice, policy and guidance
Working collaboratively, accepting an equal share of the practice workload
Adhere to best practice recommended through clinical guidelines and the audit process
Contribute to the successful implementation of continuous improvement and quality initiatives within the practice
Accept delegated responsibility for a specific area
Attend and contribute effectively to practice meetings as required
Contribute effective to the development and maintenance of the practice including; clinical governance, training, financial management and HR
Ensure compliance with the appraisal process
Prepare and complete the revalidation process
Commit to self-learning and instil an ethos of continuing professional development across the practice team
Support the training of medical students from all clinical disciplines
Support the partners in achieving the strategic aims of the practice, making recommendations to enhance income and reduce expenditure
Review and adhere to practice protocols and policies at all times
Encourage collaborative working, liaising with all staff regularly, promoting a culture of continuous improvement at all times
Secondary Responsibilities
In addition to the primary responsibilities, the salaried GP may be requested to:
- Participate in practice audits as requested by the audit lead
- Participate in local initiatives to enhance service delivery and patient care
- Participate in the review of significant and near-miss events applying a structured approach i.e. root cause analysis (RCA)
Person Specification
Qualifications
Essential
- Qualified GP MRCGP General Practitioner (Certificate of Completion of Training CCT) Vocational Training Certificate or equivalent JCPTGP
Experience
Essential
- Experience of working in a primary care environment Experience of continued professional development Experience of QOF and clinical audit Minimum of two years as a salaried GP General understanding of the GMS contract
Desirable
- Experience of medicines management Experience of ICB/PCN initiatives
Person Specification
Qualifications
Essential
- Qualified GP MRCGP General Practitioner (Certificate of Completion of Training CCT) Vocational Training Certificate or equivalent JCPTGP
Experience
Essential
- Experience of working in a primary care environment Experience of continued professional development Experience of QOF and clinical audit Minimum of two years as a salaried GP General understanding of the GMS contract
Desirable
- Experience of medicines management Experience of ICB/PCN initiatives
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Pathfields Medical Group
Address
Laira Surgery
95 Pike Road
Plymouth
Devon
PL3 6HG
United Kingdom
Employer's website
Employer details
Employer name
Pathfields Medical Group
Address
Laira Surgery
95 Pike Road
Plymouth
Devon
PL3 6HG
United Kingdom
Employer's website
Apply Now
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Domestic Assistant
City Hospitals Independent Commercial Enterprises Ltd (CHoICE) View all jobs
Posted 22 day(s) ago
Reference: 2367610
Job summary
Choice Facilities Services are seeking a passionate, hardworking and reliable individual to join our team and fulfil the role of Domestic Assistant
The role of a Domestic Assistant is an exciting opportunity for people who are motivated, flexible, task focused and have excellent communications skills.
If you are ambitious, caring, team player and strive to deliver high standards services, we would like to hear from YOU!
As a Domestic Assistant you would be responsible for maintaining an acceptable standard of cleanliness in the allocated areas using the correct cleaning methods, frequencies, materials and equipment, cleaning to the National Standards of Healthcare Cleanliness 2021. Cleaning is carried out in wards and departments throughout the organisation.
Choice Facilities Services work together;
To deliver nationally recognised high quality, safe, cost-effective services for the people, patients and stakeholders.
To attract and retain employees who are proud to recommend our services.
To deliver a wide range of high quality, effective and compliant Facilities Management (FM), Procurement and Pharmacy Services.
Choice Facilities Services provide a wide range of services including Domestic Services based over South Tyneside and Sunderland NHS Foundation Trust sites.
To join a friendly, organised and positive working environment, apply for the role of Domestic Assistant.
Previous applicants need not apply, thank you.
Main duties of the job
To carry out all cleaning assigned, making full use of guidance and training given, using checklists provided.
Provide a beverage service to patients and visitors as required.
Ensure all necessary equipment/machinery is fit for purpose before use and ensure is cleaned and correctly stored after use.
Use all materials and consumables in accordance with laid down practices.
Collection, segregation and disposal of waste materials, replacement of liners, in accordance with policies.
Packing, sorting, delivering and collection of linen.
Undertake manual and mechanical cleaning activities in accordance with the cleaning schedule.
Ensure that all cleaning schedules are completed and checked on a daily basis.
Refilling of all dispensers including soap, hand towels, toilet rolls and all paper rolls
Provide emergency and ad hoc cleaning as required.
Cleaning in close proximity to patients including beds, windows, curtain rails, window ledges, tables and lockers.
Work safely at all times giving due consideration to themselves and others.
Use the appropriate work equipment and PPE provided, reporting any maintenance, safety deficiencies and incidents to a member of the supervisory team
Carry out any other reasonable duties as requested by management.
Maintaining cleanliness of entrances, work areas and grounds as necessary
Various shift patterns available
About us
Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.
City Hospitals Independent Commercial Enterprises Ltd (CHoICE - trading since 2014) is a wholly owned subsidiary company of South Tyneside & Sunderland NHS Foundation Trust (STSFT). We provide a full range of Facilities Management, Procurement and Outpatient Pharmacy services. We employ staff in a wide range of functions, ranging from cleaners, porters, engineers, procurement and pharmacists.
Commitment, Care and Compassion- our Team contribute to the overall hospital environment, providing safe, secure and comfortable facilities for access by patients, staff and visitors. CHoICE is an exciting place to work that will provide you with an opportunity to grow and develop. Many of our staff work flexibly, including part-time and we are committed to offering flexible approaches to work where possible. We provide a range of benefits including Fitness Centre (SRH), cycle to work scheme and access to a Childcare Co-ordinator to help staff with childcare arrangements.
We welcome all applications regardless of peoples race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under-represented groups.
If you use AI, and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process.
Details
Date posted
28 September 2026
Pay scheme
Other
Salary
£26,957 a year pro rata for part time - various hours
Contract
Permanent
Working pattern
Part-time
Reference number
M9155-Z-EA-0926-62
Job locations
Sunderland Royal Hospital
Kayll Road
Sunderland
SR4 7TP
United Kingdom
Job description
Job responsibilities
Responsible for maintaining an acceptable standard of cleanliness in the allocated areas using the correct cleaning methods, frequencies, materials and equipment, cleaning to the National Standards of Healthcare cleanliness 2021. Cleaning is carried out in wards and departments throughout the organisation.
PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE
Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visit Gov.UK for further information
Job description Job responsibilities Responsible for maintaining an acceptable standard of cleanliness in the allocated areas using the correct cleaning methods, frequencies, materials and equipment, cleaning to the National Standards of Healthcare cleanliness 2021. Cleaning is carried out in wards and departments throughout the organisation.PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLEPlease note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visit Gov.UK for further information
Person Specification
Experience
Essential
- Good understanding of cleaning services
Desirable
- Cleaning experience
- Experience of working in a healthcare environment
Qualifications
Essential
- Basic Numeracy and Literacy education
Desirable
- Cleaning experience
- Basic Food Hygiene Certificate
Physical Skills
Essential
- Combination of bending/lifting/standing and walking with frequent requirement for physical effort.
Desirable
- Able to undertake varied manual handling tasks including use of
- machinery, movement of beds and other equipment.
- Ability to work in busy environment
Skills and knowledge
Essential
- Ability to accept and prioritise instructions
Desirable
- Previous experience working with cleaning machinery
Person Specification Experience Essential Good understanding of cleaning services Desirable Cleaning experience Experience of working in a healthcare environment Qualifications Essential Basic Numeracy and Literacy education Desirable Cleaning experience Basic Food Hygiene Certificate Physical Skills Essential Combination of bending/lifting/standing and walking with frequent requirement for physical effort. Desirable Able to undertake varied manual handling tasks including use of machinery, movement of beds and other equipment. Ability to work in busy environment Skills and knowledge Essential Ability to accept and prioritise instructions Desirable Previous experience working with cleaning machinery
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
City Hospitals Independent Commercial Enterprises Ltd (CHoICE)
Address
Sunderland Royal Hospital
Kayll Road
Sunderland
SR4 7TP
United Kingdom
Employer's website
https://www.choicesunderland.co.uk/ (Opens in a new tab)
Employer details
Employer name
City Hospitals Independent Commercial Enterprises Ltd (CHoICE)
Address
Sunderland Royal Hospital
Kayll Road
Sunderland
SR4 7TP
United Kingdom
Employer's website
https://www.choicesunderland.co.uk/ (Opens in a new tab)
Apply Now
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Success!
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Band 3 Medical Secretary-Respiratory Medicine
University Hospitals Birmingham NHS Foundation Trust View all jobs
Posted 22 day(s) ago
Reference: 2367609
Job summary
An exciting opportunity has arisen for 2 full-time Medical Secretaries to join the Sleep Service within our busy Respiratory Medicine department.
We are seeking enthusiastic, organised and proactive individuals with previous experience in a secretarial role. The successful candidates will provide comprehensive administrative and secretarial support within a fast-paced clinical environment, ensuring high standards of patient care and efficient service delivery.
Essential requirements:
*Previous experience in a secretarial role
*Audio typing experience
*GCSE English and Maths (Grade C/4 or above)
*Good knowledge of Microsoft Office applications
*Excellent communication and organisational skills
*Ability to work independently and prioritise workloads effectively
*Proactive approach with strong attention to detail
Desirable:
*Understanding of patient pathways and waiting list management within an NHS setting
This is an excellent opportunity for motivated individuals who enjoy working as part of a team and are committed to delivering a high-quality service to patients and clinical staff.
If you are organised, adaptable and thrive in a busy environment, we would welcome your application.
Main duties of the job
To type clinic letters and reports from audio dictation & produce accurate correspondence in a timely manner
To book, reschedule and cancel appointments/clinics.
To monitor waiting lists & clinic capacity;
To maintain & track results of patient investigations and on receipt, prioritise & action according to clinical need with guidance from the medical team.
To maintain Consultant diaries as required.
To open post and action accordingly.
Providing a first point of contact (face to face, telephone & email) for patients, colleagues and other health care professionals.
Process referrals accordingly.
Updating and inputting of patient information on to the appropriate systems and spreadsheets.
Scanning documents as required to patient records.
Collating information and documents for reporting purposes
To be able to organise daily workload and prioritise tasks to meet timescales & deadlines.
Completing necessary actions required from correspondence and any requests received.
And any other work as defined in the job description.
There will be an audio-typing & medical terminology test; and speed/accuracy test.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
304-9016712-1
Job locations
Heartlands Hospital
Bordesley Green E
Birmingham
West Midlands
B9 5SS
United Kingdom
Job description
Job responsibilities
Please note for a specific detailed job description for this vacancy please see attached job description.
Job description
Job responsibilities
Please note for a specific detailed job description for this vacancy please see attached job description.
Person Specification
Qualifications
Essential
- * Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4
- * Business Administration NVQ level 3 or equivalent experience in a clerical environment
Desirable
- * AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
Experience
Essential
- * Experience of dealing with the Public/Customer service experience
- * Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
- * Experience of using IT systems
Desirable
- * Experience of working in a busy environment
- * Experience of working in Healthcare
Person Specification
Qualifications
Essential
- * Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4
- * Business Administration NVQ level 3 or equivalent experience in a clerical environment
Desirable
- * AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
Experience
Essential
- * Experience of dealing with the Public/Customer service experience
- * Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
- * Experience of using IT systems
Desirable
- * Experience of working in a busy environment
- * Experience of working in Healthcare
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Heartlands Hospital
Bordesley Green E
Birmingham
West Midlands
B9 5SS
United Kingdom
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Heartlands Hospital
Bordesley Green E
Birmingham
West Midlands
B9 5SS
United Kingdom
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Band 5 Clinical Pharmacy Technician - Acute medicine
University Hospitals Birmingham NHS Foundation Trust View all jobs
Posted 22 day(s) ago
Reference: 2367608
Job summary
Full time position available within Queen Elizabeth Hospital Pharmacy Department and Acute medical unit
An excellent development opportunity has arisen for enthusiastic and committed individuals to gain specialised skills in a clinical role. We are looking for a motivated clinical pharmacy technicians to join our diverse team to support the Ward Based Clinical Pharmacy Technician service to rotate between shift patterns consisting of 08:00-16:15 and 10:45-19:00.
The successful candidates will be committed to improving patient care and delivering a high quality Pharmacy service to our patients and Trust.
The successful candidates will have:
*At least one year's post qualification experience within an hospital setting
*Hold a nationally recognised Pharmacy technician qualification and be registered with the General Pharmaceutical Council
*Accredited accuracy checking qualification
*A flexible approach to accommodate the needs of the service
Previous experience demonstrating a good understanding of ward based services would be advantageous.
We may consider applicants who do not meet all the essential criteria outlined within the personal specification for these posts.
Main duties of the job
Provide near patient medicine management services as part of our ward-based team across 7 days ensuring cost effective and efficient services are maintained throughout our patients stay. You will integrate into the ward multidisciplinary team assisting in medication reconciliation at clerking, discharge planning, TTO medicine supply and patient counselling. Additional duties include; the assessment of patients own drugs, audits, medication ordering, dispensing and checking of supplies. There will be a requirement to participate in extended hours including weekend working, bank holidays, late nights on a rotational basis.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
304-1101037-1
Job locations
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
United Kingdom
Job description
Job responsibilities
Please note for a specific detailed job description for this vacancy please see attached job description.
Job description
Job responsibilities
Please note for a specific detailed job description for this vacancy please see attached job description.
Person Specification
Qualifications
Essential
- * GCSEs -- Mathematics and English (Grade B/5) and four other subjects including Science (Grade C/4)
- Or
- * GCSEs: Mathematics, English and Science (Grade C/4 or equivalent) and two other GCSEs (Grade C/4) and successful achievement of the pharmacy service skills Level 2 NVQ qualification (or equivalent)
- Or
- * Three A levels, one of which is a relevant science subject and Mathematics B/5 (GCSE or equivalent)
- Or
- * Degree in science or humanities and Mathematics B/5 (GCSE or equivalent)
- * Level 3 Diploma in Principles and Practice for Pharmacy Technicians
- Or
- * BTEC Level 3 Diploma in Pharmaceutical Science and Level 3 NVQ Diploma in Pharmacy Service Skills
- or equivalent as defined by the General Pharmaceutical Council
- * Dispensing Accuracy Accreditation, West Midland's scheme or equivalent
- * Evidence of Continued Professional Development
- * Professional Registration with the GPhC
- * Accredited Checking Technician (National Framework)
Desirable
- * Accredited Checking Technician (National Framework)
Experience
Essential
- * Two years' work experience in Pharmacy pre-qualification
- * Currently practicing as a band 4 pharmacy technician / equivalent or above with post-qualification experience within an acute setting
- * The ability to demonstrate the equivalent level of knowledge and the relevant practical experience for the post
- * Significant experience within a pharmacy setting
- * Experience of the specialist function for area of responsibility
- * Experience of organising other grades of staff and their workload
- * Experienced in working to policies and procedures
- * Significant experience within a hospital pharmacy setting
- * Understanding of Good Distribution Practice (GDP)
- * Health and Safety at Work and COSHH
- * Understanding of dispensing, stock control, supply and I.T systems and processes
- * Knowledge of Code of Practice / Customer Care
- * Knowledge of medicines, side effects and where to find further information
- * Knowledge of practices, policies and procedures associated with the job
- * Understands the need for delivering a cost effective service and the required work practices to reduce waste
Desirable
- * Experience working as a Clinical Pharmacy Technician or similar capacity
- * Deputising for senior personnel, co-ordinating daily work flow including situational staff management
- * Experience in setting up new working practices or procedures
- * Participation in the training and mentoring of staff
- * Understanding of ward environment
Person Specification
Qualifications
Essential
- * GCSEs -- Mathematics and English (Grade B/5) and four other subjects including Science (Grade C/4)
- Or
- * GCSEs: Mathematics, English and Science (Grade C/4 or equivalent) and two other GCSEs (Grade C/4) and successful achievement of the pharmacy service skills Level 2 NVQ qualification (or equivalent)
- Or
- * Three A levels, one of which is a relevant science subject and Mathematics B/5 (GCSE or equivalent)
- Or
- * Degree in science or humanities and Mathematics B/5 (GCSE or equivalent)
- * Level 3 Diploma in Principles and Practice for Pharmacy Technicians
- Or
- * BTEC Level 3 Diploma in Pharmaceutical Science and Level 3 NVQ Diploma in Pharmacy Service Skills
- or equivalent as defined by the General Pharmaceutical Council
- * Dispensing Accuracy Accreditation, West Midland's scheme or equivalent
- * Evidence of Continued Professional Development
- * Professional Registration with the GPhC
- * Accredited Checking Technician (National Framework)
Desirable
- * Accredited Checking Technician (National Framework)
Experience
Essential
- * Two years' work experience in Pharmacy pre-qualification
- * Currently practicing as a band 4 pharmacy technician / equivalent or above with post-qualification experience within an acute setting
- * The ability to demonstrate the equivalent level of knowledge and the relevant practical experience for the post
- * Significant experience within a pharmacy setting
- * Experience of the specialist function for area of responsibility
- * Experience of organising other grades of staff and their workload
- * Experienced in working to policies and procedures
- * Significant experience within a hospital pharmacy setting
- * Understanding of Good Distribution Practice (GDP)
- * Health and Safety at Work and COSHH
- * Understanding of dispensing, stock control, supply and I.T systems and processes
- * Knowledge of Code of Practice / Customer Care
- * Knowledge of medicines, side effects and where to find further information
- * Knowledge of practices, policies and procedures associated with the job
- * Understands the need for delivering a cost effective service and the required work practices to reduce waste
Desirable
- * Experience working as a Clinical Pharmacy Technician or similar capacity
- * Deputising for senior personnel, co-ordinating daily work flow including situational staff management
- * Experience in setting up new working practices or procedures
- * Participation in the training and mentoring of staff
- * Understanding of ward environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
United Kingdom
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
United Kingdom
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Receptionist / Admin Assistant
West Suffolk NHS Foundation Trust View all jobs
Posted 22 day(s) ago
Reference: 2367607
Job summary
We have an exciting opportunity for a friendly, efficient and highly organised Receptionist / Administrative Assistant to join our team at Woodbridge Clinic supporting the Child & Family Psychology Service. The Child & Family Psychology Service (CFPS) is a dynamic and supportive team made up of Clinical Psychologists, psychological therapists, and administrative staff. We are committed to providing high-quality psychological services to children with complex neurodevelopmental, neuromuscular, or genetic conditions and their families across East & West Suffolk.
As the first point of contact for children, families, and professionals visiting the clinic, you will play a vital role in creating a welcoming and professional environment. You will manage the reception area and provide a wide range of administrative support to ensure the smooth running of the service.
Main duties of the job
Main Duties of the Role:
Greet and signpost children, families, and visitors attending clinic appointments.
Answer telephone calls and direct queries appropriately.
Manage incoming and outgoing mail.
Book appointments and send appointment letters.
Input data accurately into electronic systems.
Produce documents and correspondence as required.
Manage room and workshop bookings.
Liaise with other departments and external agencies.
We are looking for someone who:
Has excellent communication skills, both written and verbal.
Demonstrates strong IT skills and confidence using Microsoft Office and electronic systems.
Is a team player with a flexible and proactive approach.
Has good attention to detail and can manage multiple tasks efficiently.
Is friendly, approachable, and professional in all interactions.
You will be supported with appropriate training and opportunities for personal development as part of your role.
Please note:
This is a clinic-based reception post requiring a consistent on-site presence at Woodbridge Clinic. The role involves being the first point of contact for children, young people, families, visitors and professionals, and therefore is not suitable for remote or home working.
About us
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pro rata per annum
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
179-8263843-I
Job locations
Child & Family Psychology Service - Woodbridge Clinic
2 Pytches Road
Woodbridge
IP12 1EP
United Kingdom
Job description
Job responsibilities
Please see full details of job description attached.
The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible.
Job description Job responsibilities Please see full details of job description attached. The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible.
Person Specification
Educations & Qualifications
Essential
- Educated to GCSE Maths and English Grade C/4 standard or equivalent qualifications/experience.
- RSA/OCR II Typing/Word Processing or NVQ 3, or equivalent qualification/extensive experience in business and administration or demonstrable proficiency to that level
Experience and Knowledge
Essential
- Experience and knowledge of using a variety of software programmes including Microsoft Outlook, Word, Excel, and PowerPoint.
- Relevant experience within a secretarial, receptionist or administrative role.
- Proven ability to work unsupervised and using own initiative.
- Ability to work as a good team member within procedural guidelines.
- Flexible approach to working practices.
- Previous experience in an NHS setting.
Desirable
- Experience within children's services, psychology services, CAMHS or community healthcare services.
- Experience using relevant NHS clinical systems (i.e. SystmOne)
- Knowledge of NHS referral and appointment-management processes.
- Experience supporting multidisciplinary clinical teams
Skills & Abilities
Essential
- Excellent communication skills and telephone manner.
- Excellent communication and interpersonal skills with the ability to remain tolerant, receptive, and responsive to people accessing the service.
- Ability to organise and prioritise own workload and use initiative to respond to competing demands and anticipate deadlines.
- Excellent keyboard skills
Desirable
- Ability to identify and contribute to improvements in administrative processes and service delivery.
- Experience of handling sensitive or challenging enquiries in a calm and professional manner.
- Ability to support multiple clinicians and services simultaneously.
Personal Qualities
Essential
- Able to recognise own limitations and seek guidance or escalate decisions when appropriate.
- Flexible and adaptable approach to duties and working arrangements to meet service needs.
- Excellent attention to detail and commitment to accuracy.
- Demonstrates an understanding of, and commitment to, Trust and departmental objectives and values.
- Willingness to undertake training and development required for the role.
Person Specification Educations & Qualifications Essential Educated to GCSE Maths and English Grade C/4 standard or equivalent qualifications/experience. RSA/OCR II Typing/Word Processing or NVQ 3, or equivalent qualification/extensive experience in business and administration or demonstrable proficiency to that level Experience and Knowledge Essential Experience and knowledge of using a variety of software programmes including Microsoft Outlook, Word, Excel, and PowerPoint. Relevant experience within a secretarial, receptionist or administrative role. Proven ability to work unsupervised and using own initiative. Ability to work as a good team member within procedural guidelines. Flexible approach to working practices. Previous experience in an NHS setting. Desirable Experience within children's services, psychology services, CAMHS or community healthcare services. Experience using relevant NHS clinical systems (i.e. SystmOne) Knowledge of NHS referral and appointment-management processes. Experience supporting multidisciplinary clinical teams Skills & Abilities Essential Excellent communication skills and telephone manner. Excellent communication and interpersonal skills with the ability to remain tolerant, receptive, and responsive to people accessing the service. Ability to organise and prioritise own workload and use initiative to respond to competing demands and anticipate deadlines. Excellent keyboard skills Desirable Ability to identify and contribute to improvements in administrative processes and service delivery. Experience of handling sensitive or challenging enquiries in a calm and professional manner. Ability to support multiple clinicians and services simultaneously. Personal Qualities Essential Able to recognise own limitations and seek guidance or escalate decisions when appropriate. Flexible and adaptable approach to duties and working arrangements to meet service needs. Excellent attention to detail and commitment to accuracy. Demonstrates an understanding of, and commitment to, Trust and departmental objectives and values. Willingness to undertake training and development required for the role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
West Suffolk NHS Foundation Trust
Address
Child & Family Psychology Service - Woodbridge Clinic
2 Pytches Road
Woodbridge
IP12 1EP
United Kingdom
Employer's website
https://www.wsh.nhs.uk (Opens in a new tab)
Employer details
Employer name
West Suffolk NHS Foundation Trust
Address
Child & Family Psychology Service - Woodbridge Clinic
2 Pytches Road
Woodbridge
IP12 1EP
United Kingdom
Employer's website
https://www.wsh.nhs.uk (Opens in a new tab)
Apply Now
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Band 6 Team Leader Podiatry
University Hospitals Birmingham NHS Foundation Trust View all jobs
Posted 22 day(s) ago
Reference: 2367606
Job summary
Are you an experienced healthcare professional looking to take the next step in your leadership career?
We are looking for a motivated Band 6 Team Leader to support the delivery of podiatric theatre services The role includes leading theatre sessions, admitting patients maintaining clinical records, utilising electronic patient systems and running dressing clinics. You will play a vital role in delivering safe effective and compassionate care while supporting and developing the wider team
This is an excellent opportunity to join a progressive service and make a real difference to patient outcomes
Apply today to become part of our dedicated team
About the Role
We are seeking an enthusiastic motivated and experienced healthcare professional to join our Podiatry Theatre Service as a Band 6 Team Leader for Podiatric Theatre Services This is an exciting opportunity to provide clinical leadership within the podiatry theatre environment while supporting the delivery of safe effective and high-quality patient care
The successful candidate will play a key role in coordinating the day-to-day running of podiatry operating theatre sessions leading a team of staff and ensuring an excellent patient experience from admission through to discharge.
In addition to theatre leadership responsibilities, the post holder will support patient admissions, maintain accurate clinical documentation, utilise electronic patient information systems and provide follow-up care within dressing and wound management clinics
Main duties of the job
Key Responsibilities
Clinical Leadership * Lead and coordinate podiatry theatre lists and surgery, ensuring safe and efficient patient flow. * Provide day-to-day supervision and support to the multidisciplinary team. * Act as a role model, promoting high standards of patient care and professional practice. * Support service development, quality improvement and clinical governance activities. * Monitor stock levels and resources to support efficient service delivery.
Patient Care * Admit patients for podiatric surgical procedures, ensuring required documentation and assessments are completed. * Assist in pre-operative, peri-operative and post-operative care. * Deliver high-quality wound care and dressing clinic services. * Provide patient education and support regarding recovery and ongoing care.
Documentation and Data Systems * Maintain accurate, timely and comprehensive patient records. * Use electronic patient record systems and digital platforms for clinical documentation and administration. * Enter and monitor patient data to support service performance. * Ensure compliance with information governance and confidentiality standards.
Team Leadership and Management * Support staff development through supervision, mentorship and training. * Assist with workforce planning and roster coordination. * Participate in recruitment, induction and appraisal processes. * Promote a positive, collaborative and patient-focused culture.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
Date posted
29 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
304-9018757
Job locations
Chelmsley Wood Primary Care Centre
6 Crabtree Dr, Fordbridge
Birmingham
West Midlands
B37 5BU
United Kingdom
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person Specification
Qualifications
Essential
- *NMC Registered Nurse / HCPC Registered Operating Department Practitioner
- *Knowledge of a broad range of theatre procedures and instrumentation/ processes equivalent to post graduate level acquired through Diploma / Degree plus experience and further study or qualification or an equivalent level of knowledge associated with the practice setting
Desirable
- *Health care leadership / management qualification
Experience
Essential
- *Recent experience within theatres working as a registered practitioner in an acute practice setting involving the supervision / education of junior staff
- *Professional portfolio which demonstrates continuing professional development, evidence of ability to maintain professional registration
- *Evidence of effective multi-professional working
- *Experienced mentor / assessor / student supervisor
- *Experience of supporting the implementation change including new procedures/ processes
- *Evidence of the ability to confidently lead / coordinate a shift / area of the department
- *Evidence of the ability to organise others and forward plan and review/ adjust staff rotas
- *Experienced in learning from incidents / complaints and supporting changes in practice
- *Wide knowledge of a range or pre and post-operative care, ability to plan and organise duties / service requirements associated with physical and human resources , ability to allocate tasks / duties to a range of staff
- *Can demonstrate an understanding of human resource management associated with codes of practice / professional and Trust guidelines
- *Can demonstrate understanding of how to review/ plan staff rotas in accordance with Trust guidance / service need and mitigate workforce risks associated with staff deployment
- *Demonstrates ability , passion and knowledge of the following
- -Leadership
- -Team building / team work
- -Physical / Human Resource management
- -Change management
- -Clinical Governance / Patient Safety
- *Can demonstrate knowledge in relation to immediate incident management involving staff/ patients and the practice setting
Desirable
- *Can describe elements associated with workforce planning management
- *Can describe elements associated with workforce planning management
- *Can demonstrate awareness / knowledge associated with NHS policy / political awareness
Additional Criteria
Essential
- *Highly developed communication skills able to communicate sensitive information / medical conditions/ with a wide range of stakeholders
- *Well-developed persuasion / motivational and reassurance skills associated with working in a complex environment associated with planned / unplanned work based activities
- *Demonstrates the key strengths and motivators of the role within the domains of integrity, delivery and relating to others
- *Evidence of a range of post registration competencies associated with the practice setting and the ability to teach and supervise others learning new skills / procedures
- *Ability to work under pressure , be exposed to interruptions and competing priorities associated with the practice setting -- can demonstrate good use or prioritisation / delegation skills
- *Can demonstrate understanding of Mental Capacity Act/ Safeguarding principles applied to the theatre practice setting
- *Strong delegation skills
- *Well-developed leadership ability
- *Organised , proactive, reliable and approachable
- *Able to immediately and sensitively manage complex / contentious situations with staff / multidisciplinary colleagues / patients and practice
- *Flexible, reliable and adaptive approach to role -- showing commitment to role development and the development of others
Person Specification
Qualifications
Essential
- *NMC Registered Nurse / HCPC Registered Operating Department Practitioner
- *Knowledge of a broad range of theatre procedures and instrumentation/ processes equivalent to post graduate level acquired through Diploma / Degree plus experience and further study or qualification or an equivalent level of knowledge associated with the practice setting
Desirable
- *Health care leadership / management qualification
Experience
Essential
- *Recent experience within theatres working as a registered practitioner in an acute practice setting involving the supervision / education of junior staff
- *Professional portfolio which demonstrates continuing professional development, evidence of ability to maintain professional registration
- *Evidence of effective multi-professional working
- *Experienced mentor / assessor / student supervisor
- *Experience of supporting the implementation change including new procedures/ processes
- *Evidence of the ability to confidently lead / coordinate a shift / area of the department
- *Evidence of the ability to organise others and forward plan and review/ adjust staff rotas
- *Experienced in learning from incidents / complaints and supporting changes in practice
- *Wide knowledge of a range or pre and post-operative care, ability to plan and organise duties / service requirements associated with physical and human resources , ability to allocate tasks / duties to a range of staff
- *Can demonstrate an understanding of human resource management associated with codes of practice / professional and Trust guidelines
- *Can demonstrate understanding of how to review/ plan staff rotas in accordance with Trust guidance / service need and mitigate workforce risks associated with staff deployment
- *Demonstrates ability , passion and knowledge of the following
- -Leadership
- -Team building / team work
- -Physical / Human Resource management
- -Change management
- -Clinical Governance / Patient Safety
- *Can demonstrate knowledge in relation to immediate incident management involving staff/ patients and the practice setting
Desirable
- *Can describe elements associated with workforce planning management
- *Can describe elements associated with workforce planning management
- *Can demonstrate awareness / knowledge associated with NHS policy / political awareness
Additional Criteria
Essential
- *Highly developed communication skills able to communicate sensitive information / medical conditions/ with a wide range of stakeholders
- *Well-developed persuasion / motivational and reassurance skills associated with working in a complex environment associated with planned / unplanned work based activities
- *Demonstrates the key strengths and motivators of the role within the domains of integrity, delivery and relating to others
- *Evidence of a range of post registration competencies associated with the practice setting and the ability to teach and supervise others learning new skills / procedures
- *Ability to work under pressure , be exposed to interruptions and competing priorities associated with the practice setting -- can demonstrate good use or prioritisation / delegation skills
- *Can demonstrate understanding of Mental Capacity Act/ Safeguarding principles applied to the theatre practice setting
- *Strong delegation skills
- *Well-developed leadership ability
- *Organised , proactive, reliable and approachable
- *Able to immediately and sensitively manage complex / contentious situations with staff / multidisciplinary colleagues / patients and practice
- *Flexible, reliable and adaptive approach to role -- showing commitment to role development and the development of others
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Chelmsley Wood Primary Care Centre
6 Crabtree Dr, Fordbridge
Birmingham
West Midlands
B37 5BU
United Kingdom
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Chelmsley Wood Primary Care Centre
6 Crabtree Dr, Fordbridge
Birmingham
West Midlands
B37 5BU
United Kingdom
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 22 day(s) ago
Reference: 2367318
Job summary
We're looking for an experienced and compassionate Deputy Manager to oversee the day-to-day running of specialist support services in New Milton and the Southampton area. This rewarding role will provide leadership across a dedicated service supporting two individuals with learning disabilities, alongside a bespoke service for an individual with complex needs. Due to the highly personalised nature of the support provided, the successful candidate will possess exceptional communication and relationship-building skills, working closely with families, health professionals, and other key agencies to ensure outstanding, person-centred outcomes for the people we support. Reporting to the Registered Manager, as Deputy Manager you will be responsible for providing operational management support, leadership, and oversight across multiple services within the New Milton and Southampton areas. You will support in delivering a safe, caring, responsive, effective, and well-led service for both the people we support and staff, ensuring the highest possible standards of care are maintained in line with organisational and regulatory Key Performance Indicators (KPIs).
Main duties of the job
The Deputy Manager at Enable will be responsible for overseeing support services for individuals with learning disabilities and complex needs in New Milton and Southampton. The role involves providing operations management support, ensuring standards of care, and maintaining compliance with KPIs. Key responsibilities include preparing staff rotas, supporting budget management, and promoting positive relationships among stakeholders. Candidates require a QCF Level 4 or 5/RMA/Health & Social Care qualification or willingness to undertake it, along with experience in mental health support, proven leadership, excellent communication skills, and a valid UK Driving License.
About us
Agincare, celebrating 40 years of service, is a family-owned care provider with over 5,500 team members, delivering care across various locations in the UK. As one of the UK's largest care providers, Agincare offers services including care homes, home care, extra care, supported living, and live-in care across more than 170 locations. Agincare is dedicated to providing equal opportunities and encourages diverse applicants, operating under regulations by the Care Quality Commission. The company offers a supportive environment with career development opportunities. Agincare values a holistic, person-centred care approach and is committed to supporting care leavers and the Armed Forces community.
Details
Date posted
28 September 2026
Pay scheme
Other
Salary
Depending on experience Salary expectations will be discussed at interview stage.
Contract
Permanent
Working pattern
Full-time
Reference number
1555084548
Job locations
Enable
New Milton and Southampton
BH25 5JR
United Kingdom
Job description
Job responsibilities
Package Description:
We're looking for an experienced and compassionate Deputy Manager to oversee the day-to-day running of specialist support services in New Milton and the Southampton area. This rewarding role will provide leadership across a dedicated service supporting two individuals with learning disabilities, alongside a bespoke service for an individual with complex needs. Due to the highly personalised nature of the support provided, the successful candidate will possess exceptional communication and relationship-building skills, working closely with families, health professionals, and other key agencies to ensure outstanding, person-centred outcomes for the people we support.
About The RoleReporting to the Registered Manager, as Deputy Manager you will be responsible for providing operational management support, leadership, and oversight across multiple services within the New Milton and Southampton areas.
You will support in delivering a safe, caring, responsive, effective, and well-led service for both the people we support and staff, ensuring the highest possible standards of care are maintained in line with organisational and regulatory Key Performance Indicators (KPIs).
You will ensure that individual needs are regularly reviewed to meet current requirements, and that high standards of hygiene, cleanliness, and safety are consistently maintained across all services.
You will support the Registered Manager in the day-to-day running of the services, assuming full responsibility in their absence.
Main duties and Responsibilities as a Deputy Manager- To support the Registered Manager with oversight of multiple services, ensuring compliance is maintained at all times in line with regulatory and organisational standards.
- To support the Registered Manager with line management, leadership, and development of staff across your services, including Care Managers, Seniors, and Support Workers.
- To ensure that operational and quality assurance KPIs are consistently met, working closely with the Registered Manager to drive continuous improvement.
- To actively promote the business and maintain positive relationships with people we support, families, professionals, and stakeholders through excellent communication and customer service.
- To prepare, manage, and oversee staff rotas across services, ensuring resources are effectively utilised and care delivery remains consistent.
- To support the Registered Manager in budget management and promote financial discipline across services.
- To ensure that Agincare Enables values of holistic, person-centred care are embedded across all services, supporting individuals to achieve positive, outcome-based goals.
- To support the Registered Manager in ensuring all safeguarding concerns and notifiable events are managed appropriately and reported to the Care Quality Commission (CQC) within required timescales.
- To attend and contribute to meetings as required, ensuring actions are clearly identified and followed through to completion.
- To undertake shifts within services where required, role modelling best practice and supporting teams to deliver high-quality care that promotes independence.
- To act as a role model in adhering to all company policies and procedures.
- To undertake on-call duties as part of a rota system, ensuring effective out-of-hours support is available across the services.
- Any other duties that are commensurate with the role and level of responsibility.
- QCF Level 4 or 5/RMA/Health & Social Care or prepared to undertake
- Demonstrable experience supporting individuals with mental health needs within a health, social care, or supported living environment.
- Previous Leadership and Management experience in a similar environment or proven experience as a Senior Support Worker
- Excellent verbal and written communication skills, with the ability to build positive and professional relationships with individuals, families, colleagues, and external stakeholders.
- Demonstrate up to date knowledge of the care sector and the regulatory framework
- Experience of supporting people with Learning Disabilities
- Proven IT experience, including Microsoft Word and Excel
- Ability to demonstrate excellent communication skills at a range of levels
- Must have a valid UK Driving License
Agincare is a family run organisation that is proud of its values and the delivery of the highest levels of care to the people we support. Working at Agincare brings many benefits including:
- Refer a friend scheme up to £1000*
- Outstanding career development
- Blue Light Care discount package
- Employee Assistance Programme
- Company pension scheme
About Agincare
Agincare is proudly celebrating 40 years of caring for communities. As a rapidly growing, family-owned care provider with more than 5,500 team members, and expanding every day, we continue to strengthen our services through recent care home developments and the launch of our new not-for-profit Childrens Services. Today, Agincare is one of the UKs largest care providers, delivering care and nursing homes, home care, extra care, supported living, and live-in care across more than 170 locations nationwide.
As a signatory of the Care Leaver Covenant, we are committed to supporting care leavers by guaranteeing either an interview or an informal career conversation. We are proud to support the Armed Forces community through our alliance, offering guaranteed interviews to service leavers and members of the military community.
All of our services are regulated by the CQCand Agincare is proud to be anequal opportunities employerand encourage applications from individuals of all backgrounds and experiences.At present, we are unable to offer visa sponsorship.
As care is always in high demand, we have a wide range of exciting opportunities available. If this particular role isnt the right fit for you, we encourage you to explore our other vacancies, www.agincare.com/careers
Job description
Job responsibilities
Package Description:
We're looking for an experienced and compassionate Deputy Manager to oversee the day-to-day running of specialist support services in New Milton and the Southampton area. This rewarding role will provide leadership across a dedicated service supporting two individuals with learning disabilities, alongside a bespoke service for an individual with complex needs. Due to the highly personalised nature of the support provided, the successful candidate will possess exceptional communication and relationship-building skills, working closely with families, health professionals, and other key agencies to ensure outstanding, person-centred outcomes for the people we support.
About The RoleReporting to the Registered Manager, as Deputy Manager you will be responsible for providing operational management support, leadership, and oversight across multiple services within the New Milton and Southampton areas.
You will support in delivering a safe, caring, responsive, effective, and well-led service for both the people we support and staff, ensuring the highest possible standards of care are maintained in line with organisational and regulatory Key Performance Indicators (KPIs).
You will ensure that individual needs are regularly reviewed to meet current requirements, and that high standards of hygiene, cleanliness, and safety are consistently maintained across all services.
You will support the Registered Manager in the day-to-day running of the services, assuming full responsibility in their absence.
Main duties and Responsibilities as a Deputy Manager- To support the Registered Manager with oversight of multiple services, ensuring compliance is maintained at all times in line with regulatory and organisational standards.
- To support the Registered Manager with line management, leadership, and development of staff across your services, including Care Managers, Seniors, and Support Workers.
- To ensure that operational and quality assurance KPIs are consistently met, working closely with the Registered Manager to drive continuous improvement.
- To actively promote the business and maintain positive relationships with people we support, families, professionals, and stakeholders through excellent communication and customer service.
- To prepare, manage, and oversee staff rotas across services, ensuring resources are effectively utilised and care delivery remains consistent.
- To support the Registered Manager in budget management and promote financial discipline across services.
- To ensure that Agincare Enables values of holistic, person-centred care are embedded across all services, supporting individuals to achieve positive, outcome-based goals.
- To support the Registered Manager in ensuring all safeguarding concerns and notifiable events are managed appropriately and reported to the Care Quality Commission (CQC) within required timescales.
- To attend and contribute to meetings as required, ensuring actions are clearly identified and followed through to completion.
- To undertake shifts within services where required, role modelling best practice and supporting teams to deliver high-quality care that promotes independence.
- To act as a role model in adhering to all company policies and procedures.
- To undertake on-call duties as part of a rota system, ensuring effective out-of-hours support is available across the services.
- Any other duties that are commensurate with the role and level of responsibility.
- QCF Level 4 or 5/RMA/Health & Social Care or prepared to undertake
- Demonstrable experience supporting individuals with mental health needs within a health, social care, or supported living environment.
- Previous Leadership and Management experience in a similar environment or proven experience as a Senior Support Worker
- Excellent verbal and written communication skills, with the ability to build positive and professional relationships with individuals, families, colleagues, and external stakeholders.
- Demonstrate up to date knowledge of the care sector and the regulatory framework
- Experience of supporting people with Learning Disabilities
- Proven IT experience, including Microsoft Word and Excel
- Ability to demonstrate excellent communication skills at a range of levels
- Must have a valid UK Driving License
Agincare is a family run organisation that is proud of its values and the delivery of the highest levels of care to the people we support. Working at Agincare brings many benefits including:
- Refer a friend scheme up to £1000*
- Outstanding career development
- Blue Light Care discount package
- Employee Assistance Programme
- Company pension scheme
About Agincare
Agincare is proudly celebrating 40 years of caring for communities. As a rapidly growing, family-owned care provider with more than 5,500 team members, and expanding every day, we continue to strengthen our services through recent care home developments and the launch of our new not-for-profit Childrens Services. Today, Agincare is one of the UKs largest care providers, delivering care and nursing homes, home care, extra care, supported living, and live-in care across more than 170 locations nationwide.
As a signatory of the Care Leaver Covenant, we are committed to supporting care leavers by guaranteeing either an interview or an informal career conversation. We are proud to support the Armed Forces community through our alliance, offering guaranteed interviews to service leavers and members of the military community.
All of our services are regulated by the CQCand Agincare is proud to be anequal opportunities employerand encourage applications from individuals of all backgrounds and experiences.At present, we are unable to offer visa sponsorship.
As care is always in high demand, we have a wide range of exciting opportunities available. If this particular role isnt the right fit for you, we encourage you to explore our other vacancies, www.agincare.com/careers
Person Specification
Qualifications
Essential
- QCF Level 4 or 5/RMA/Health & Social Care or prepared to undertake
Person Specification
Qualifications
Essential
- QCF Level 4 or 5/RMA/Health & Social Care or prepared to undertake
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Agincare
Address
Enable
New Milton and Southampton
BH25 5JR
United Kingdom
Employer's website
Employer details
Employer name
Agincare
Address
Enable
New Milton and Southampton
BH25 5JR
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 22 day(s) ago
Reference: 2367317
Job summary
Are you ready to make a meaningful difference in the lives of young individuals and deliver positive person centred outcomes for people with complex support needs who rely on our services. You will need to be enthusiastic, have great people skills, and a positive and proactive approach to your role, supporting individuals with Learning Disabilities, Autism, Mental Health and complex needs. Where youll be working: Colsterworth, Lincolnshire. We are looking for Support Worker for our Services in Colsterworth just 8 miles from Grantham. This is a unique service offering supporting living, enabling people to live as independently as possible within their own homes and local community. We are looking for support workers to join our amazing team, and to continue delivering outstanding outcomes. As an Agincare employee youll enjoy: £12.90 per hour, Refer a friend scheme earn up to £500*, Outstanding career development, Fully funded training and career development, Blue Light card discount package, Company pension scheme. What is required from.
Main duties of the job
The support worker will deliver positive, person-centred outcomes for individuals with complex support needs, including Learning Disabilities, Autism, and Mental Health issues. The role requires enthusiasm, strong interpersonal skills, and a proactive approach. Located in Colsterworth, Lincolnshire, the service offers supported living, promoting independence within homes and the community. Employees will enjoy a salary of £12.90 per hour, referral bonuses, career development opportunities, a Blue Light card discount package, and a company pension scheme. Youll be encouraged to help people participate in their communities, support daily living activities, communicate effectively, and accurately record information. Agincare is a family-run business committed to equal opportunities and supporting care leavers, offering guaranteed interviews to eligible candidates. Their services are regulated by the Care Quality Commission (CQC).
About us
Agincare is a family-run care and support services provider operating since 1986. Employing over 4,500 staff, it ranks among the UK's largest care providers. The organization operates more than 100 locations across England, including care and nursing homes, home care branches, and supported living properties. Agincare is a signatory of the Care Leaver Covenant, showcasing commitment to helping care leavers achieve independence. The company offers guaranteed interviews or informal career discussions to care leavers. All Agincare services comply with Care Quality Commission (CQC) regulations, affirming their commitment to quality in care provision. They emphasize equal opportunities in their hiring process, encouraging applications from diverse backgrounds.
Details
Date posted
28 September 2026
Pay scheme
Other
Salary
£12.90 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
1555142750
Job locations
Enable
Colsterworth
NG33 5HP
United Kingdom
Job description
Job responsibilities
Package Description: Are you ready to make a meaningful difference in the lives of young individuals and deliver positive person centred outcomes for people with complex support needs who rely on our services.You will need to be enthusiastic, have great people skills, and a positive and proactive approach to your role, supporting individuals with Learning Disabilities, Autism, Mental Health and complex needs.
Where youll be working:
Colsterworth, Lincolnshire
We are looking for Support Worker for our Services in Colsterworth just 8 miles from Grantham
This is a unique service offering supporting living, enabling people to live as independently as possible within their own homes and local community.
We are looking for support workers to join our amazing team, and to continue delivering outstanding outcomes.
As an Agincare employee youll enjoy:
£12.90 per hour
Refer a friend scheme earn up to £500*
Outstanding career development
Fully funded training and career development
Blue Light card discount package
Company pension scheme
What is required from you?
- A minimum of 12 months on your right to work
- Full time, Part Time and Bank positions available
How we achieve our outcomes with the people we support.
As part of your day to day work you will be offering the following;
Encouraging people to play active roles in the communities in which they live, to encourage independence.
Supporting Activities of daily Living including social activities, personal care, routines, planning and preparation of meals and budgeting.
Communicating - effectively communicate using peoples chosen methods
Engaging - promoting and motivating people we support to enhance their quality of life
Specialising - supporting people who may need positive behavioural support approaches
Recording - keeping accurate records &reporting changes in health or circumstances of service users to management
Team player Working as part of a team, as well as being able to work using your own initiative.
About Agincare
Were a family run business thats been caring and supporting people since 1986. With over 4,500 team members, were one of the UKs largest care providers and are continuing to grow. We have over 100 locations across England including care & nursing homes, home care branches, extra care schemes, supported living properties and live-in offices.
Agincare are signatories of the Care Leaver Covenant and are committed to supporting care leavers to live independently. We are proud to be able to offer a guaranteed interview to care leavers, or an informal conversation about our career opportunities.
All of our care services are regulated by the Care Quality Commission (CQC).
Equal opportunities are important to us at Agincare and we welcome applications from all.
*Subject to terms and conditions
Job description
Job responsibilities
Package Description: Are you ready to make a meaningful difference in the lives of young individuals and deliver positive person centred outcomes for people with complex support needs who rely on our services.You will need to be enthusiastic, have great people skills, and a positive and proactive approach to your role, supporting individuals with Learning Disabilities, Autism, Mental Health and complex needs.
Where youll be working:
Colsterworth, Lincolnshire
We are looking for Support Worker for our Services in Colsterworth just 8 miles from Grantham
This is a unique service offering supporting living, enabling people to live as independently as possible within their own homes and local community.
We are looking for support workers to join our amazing team, and to continue delivering outstanding outcomes.
As an Agincare employee youll enjoy:
£12.90 per hour
Refer a friend scheme earn up to £500*
Outstanding career development
Fully funded training and career development
Blue Light card discount package
Company pension scheme
What is required from you?
- A minimum of 12 months on your right to work
- Full time, Part Time and Bank positions available
How we achieve our outcomes with the people we support.
As part of your day to day work you will be offering the following;
Encouraging people to play active roles in the communities in which they live, to encourage independence.
Supporting Activities of daily Living including social activities, personal care, routines, planning and preparation of meals and budgeting.
Communicating - effectively communicate using peoples chosen methods
Engaging - promoting and motivating people we support to enhance their quality of life
Specialising - supporting people who may need positive behavioural support approaches
Recording - keeping accurate records &reporting changes in health or circumstances of service users to management
Team player Working as part of a team, as well as being able to work using your own initiative.
About Agincare
Were a family run business thats been caring and supporting people since 1986. With over 4,500 team members, were one of the UKs largest care providers and are continuing to grow. We have over 100 locations across England including care & nursing homes, home care branches, extra care schemes, supported living properties and live-in offices.
Agincare are signatories of the Care Leaver Covenant and are committed to supporting care leavers to live independently. We are proud to be able to offer a guaranteed interview to care leavers, or an informal conversation about our career opportunities.
All of our care services are regulated by the Care Quality Commission (CQC).
Equal opportunities are important to us at Agincare and we welcome applications from all.
*Subject to terms and conditions
Person Specification
Qualifications
Essential
- A minimum of 12 months on your right to work, Full time, Part Time and Bank positions available
Person Specification
Qualifications
Essential
- A minimum of 12 months on your right to work, Full time, Part Time and Bank positions available
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Agincare
Address
Enable
Colsterworth
NG33 5HP
United Kingdom
Employer's website
Employer details
Employer name
Agincare
Address
Enable
Colsterworth
NG33 5HP
United Kingdom
Employer's website
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