Job summary

We have an exciting opportunity for a motivated and detail-oriented individual to join our friendly team within the Blood Sciences Support Team at Frimley Park Hospital.

This vital role involves accurately processing and recording patient samples, supporting the smooth operation of our busy pathology service.

While no formal qualifications or previous experience are required, you must have excellent typing skills, strong attention to detail, and a positive, team-focused attitude.

Please note that this post is not a trainee Biomedical Scientist position and is therefore not suitable for recent graduates seeking progression into that role.

Main duties of the job

• To ensure a timely turnaround of Biochemistry referred samples by receiving result reports and entering the results onto the laboratory information management system (LIMS), ready for authorisation by the Duty Biochemist.
• To be responsible for collating and distributing information ensuring that laboratory results reach commercial customers, electronically by email or by post, including weekend cover.
• Management of the shared results inbox including general queries. Based in the Pathology Laboratory at Frimley Park Hospital, part of Berkshire Surrey Pathology Services (BSPS), you will contribute to a network delivering over 20 million tests per year, providing essential diagnostic services to hospitals, GPs, and private healthcare providers, operating 7 days a week.

About us

Visa Sponsorship:This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme.

We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Frimley Health Trust benefits on Vimeo

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£21,294 to £221,294 a year per annum incl HCAS

Contract

Permanent

Working pattern

Part-time

Reference number

151-SL0612

Job locations

Frimley Park Hospital

Portsmouth Road

Frimley

GU16 7UJ

United Kingdom

Job description

Job responsibilities

For further information regarding the detailed job description and main responsibilities, please refer to the attached job description and person specification documents.

Job description Job responsibilities For further information regarding the detailed job description and main responsibilities, please refer to the attached job description and person specification documents.

Person Specification

Qualifications

Essential

• GCSE's (or equivalent) at grade A* to C to include Mathematics, English Language and two relevant Science subjects.
• Understanding of the range of pathology work processes.

Desirable

• Medical Terminology.

Experience

Essential

• Experience of making judgements involving facts or situations, some of which may require problem solving.
• Experience in use of e-mail and web browsers.

Desirable

• Experience of pathology data entry or specimen reception.

Skills & Knowledge

Essential

• High level of written and verbal communication skills.
• Intermediate IT skills including Word, Excel & PowerPoint.
• Self-motivation and approachability.
• Excellent attention to detail.
• High level of accuracy of typing and in transcribing results.
• Ability to communicate with staff at all levels.
• Ability to work to tight deadlines.

Person Specification Qualifications Essential GCSE's (or equivalent) at grade A* to C to include Mathematics, English Language and two relevant Science subjects. Understanding of the range of pathology work processes. Desirable Medical Terminology. Experience Essential Experience of making judgements involving facts or situations, some of which may require problem solving. Experience in use of e-mail and web browsers. Desirable Experience of pathology data entry or specimen reception. Skills & Knowledge Essential High level of written and verbal communication skills. Intermediate IT skills including Word, Excel & PowerPoint. Self-motivation and approachability. Excellent attention to detail. High level of accuracy of typing and in transcribing results. Ability to communicate with staff at all levels. Ability to work to tight deadlines.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Frimley Park Hospital

Portsmouth Road

Frimley

GU16 7UJ

United Kingdom

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Frimley Park Hospital

Portsmouth Road

Frimley

GU16 7UJ

United Kingdom

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)

Job summary

We are seeking a highly motivated and detail-oriented Band 4 Associate Practitioner to join the Point of Care Testing (POCT) team within Blood Sciences and Pathology Services (BSPS) .

This role is integral to the delivery of high-quality, efficient and reliable near-patient diagnostic testing across the organisation.

The post holder will support the implementation, maintenance and monitoring of POCT services, ensuring timely and accurate test results that enhance clinical decision-making and patient care.

You will work closely with clinical and laboratory staff to provide training, quality assurance and troubleshooting, while ensuring compliance with regulatory, accreditation and governance standards.

This is an excellent opportunity to contribute to patient-centred diagnostics within a dynamic and supportive pathology service.

Main duties of the job

• The post holder will maintain, operate and troubleshoot POCT devices in accordance with agreed protocols, quality standards and accreditation requirements.
• Responsibilities include managing stock control, ordering consumables within agreed budgets, and liaising with manufacturers to resolve technical issues.
• The role involves effective communication with clinical teams, conducting audits, monitoring internal and external quality control, and recording and escalating non-compliance.
• The post holder will train users, assess competency, maintain training records and contribute to the review and updating of standard operating procedures.
• They will support the implementation of new POCT technologies and IT connectivity, ensure compliance with health and safety requirements, report incidents, and participate in service delivery across core and non-core hours at any BSPS POCT site.

About us

Visa Sponsorship:This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme.

We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Frimley Health Trust benefits on Vimeo

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£29,812 to £32,715 a year per annum incl HCAS

Contract

Fixed term

Duration

10 months

Working pattern

Full-time

Reference number

151-SL0613

Job locations

Based at Frimley Park Hospital

Portsmouth Road

Camberley

GU16 7UJ

United Kingdom

Job description

Job responsibilities

For further information regarding the detailed job description and main responsibilities, please refer to the attached job description and person specification documents.

Job description Job responsibilities For further information regarding the detailed job description and main responsibilities, please refer to the attached job description and person specification documents.

Person Specification

Qualifications

Essential

• NVQ level 3 qualification or equivalent

Desirable

• BTEC Higher level or relevant vocational qualification

Knowledge & Skills

Essential

• Knowledge of IQC/EQA.
• Good knowledge in IT skills- Computer & working with MS office suite.
• Able to troubleshoot & and equipment
• Knowledge of training
• Good organisational skills.

Experience

Essential

• Experience of working in a pathology laboratory.
• Experience of troubleshooting equipment.

Desirable

• Previous experience of working in POCT.
• Experience with Siemens Poccelerator, Clinisys WinPath, and Electronic Patient Records.

Special requirements

Essential

• Ability to travel to all BSPS sites.

Person Specification Qualifications Essential NVQ level 3 qualification or equivalent Desirable BTEC Higher level or relevant vocational qualification Knowledge & Skills Essential Knowledge of IQC/EQA. Good knowledge in IT skills- Computer & working with MS office suite. Able to troubleshoot & and equipment Knowledge of training Good organisational skills. Experience Essential Experience of working in a pathology laboratory. Experience of troubleshooting equipment. Desirable Previous experience of working in POCT. Experience with Siemens Poccelerator, Clinisys WinPath, and Electronic Patient Records. Special requirements Essential Ability to travel to all BSPS sites.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Based at Frimley Park Hospital

Portsmouth Road

Camberley

GU16 7UJ

United Kingdom

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Based at Frimley Park Hospital

Portsmouth Road

Camberley

GU16 7UJ

United Kingdom

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)

Job summary

We are looking for a Social Prescriber Link Worker to join our team within Bosworth Primary Care Network.

This role is for 18.75 hours per week over four of our member practices Ratby Medical Centre, Heath Lane Surgery, Desford Medical Centre, and Newbold Verdon Medical Practice. Exact working patterns will be discussed with the successful candidate. Working hours will need to correspond with GP opening hours.

The FTE salary for a full time person:

• In probation - £28,508.83
• After probation - £29,078.57
• First annual appraisal - £29,660.28

The salary will be pro rata.

We are particularly interested in candidates who are able to build effective relationships with patients, community organisations and GP practice teams, and who can demonstrate a person-centred approach to supporting individuals to improve their health and wellbeing.

Previous applicants need not apply, as applications received under previous advertisements have already been fully considered.

The role will require you to be a driver with access to your own vehicle.

Please note that should this vacancy attract sufficient interest it may be necessary to close the vacancy at an earlier date. We therefore suggest that you apply at an early stage to avoid disappointment

Benefits:

Access to the NHS Pension

Eyecare Scheme

Funded CPD Days (if appropriate)

Access to NHS Staff Discount Scheme

Minimum of 25 days annual leave per year, plus bank holidays (pro rata). Increasing with length of service

Sick pay

Main duties of the job

What is Social Prescribing

Social prescribing is a way of engaging patients in primary care with a resource which provides support within the local community.

In addition, it provides GPs with a non-medical referral option that can complement existing treatments and help improve a patient's overall health and wellbeing.

People want to be able to access information and support in a setting that is convenient and familiar to them, delivered by people they trust.

The Social Prescribing Link Worker will work alongside patients to identify what matters most to them, supporting them to access local services, community groups and activities that can help address their wider health and wellbeing needs.

The role will offer support in a clinic environment based within general practice, as well as at various locations within the community, including patients' homes where appropriate.

The successful candidate will be confident in having person-centred conversations, managing a varied caseload and building strong working relationships with patients, practice staff and community partners.

The role will provide information and support to patients, whilst acting as a link between the patient, GP and other service providers.

The role will require managing and prioritising your own caseload in accordance with the needs, priorities and any urgent support required by individuals.

About us

Hinckley and Bosworth Medical Alliance is a GP Federation that supports 12 GP practices across Hinckley & Bosworth locality, which form 3 Primary Care Networks (PCNs).

We employ in excess of 40 PCN staff across a number of clinical grades and in supportive roles, and we continue to grow. This includes a team of 8 Social Prescriber Link Workers

As a rapidly growing Federation, we have structures in place to ensure that all staff have appropriate mentors and are supported in their professional development.

Job description

Job responsibilities

Key Responsibilities

Receiving and actioning referrals from a wide range of agencies, working with GP practices within primary care networks (PCNs), pharmacies, multi-disciplinary teams, hospital discharge teams, allied health professionals, fire service, police, job centres, social care services, housing associations, and voluntary, community and social enterprise (VCSE) organisations. (List not exhaustive).

Providing personalised support to individuals, their families and carers to enable them to take control of their well-being, live independently and improve their health outcomes. Develop trusting relationships by giving people time and focus on what matters to them. Taking an holistic approach, based on the persons priorities and the wider determinants of health. To co-produce a personalised support plan to improve health and wellbeing, to introduce or reconnect people to community groups and statutory services. It is vital that the Social Prescribing Link Worker has a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals or agencies.

To increase the strengths and capacities of local communities, and enable local VCSE organisations and community groups to receive social prescribing referrals. Ensure they are supported, have basic safeguarding processes for vulnerable individuals and can provide opportunities for the person to develop friendships, a sense of belonging, and build knowledge, skills and confidence.

Work together with all local partners to collectively ensure that local VCSE organisations and community groups are sustainable and that community assets are nurtured, by making them aware of small grants or micro-commissioning if available, including providing support to set up new community groups and services, where gaps are identified in local provision.

Service Delivery

• Build a robust knowledge of health, social and third sector provision available within West Leicestershire and surrounding areas.
• Promote social prescribing, its role in self-management, and the wider determinants of health.
• Act as an advocate for patients and service users of the health and social care system.
• Build relationships with key staff in GP practices within the local Primary Care Network (PCN). Attend relevant meetings and integrate as part of the wider network team, providing information and feedback on social prescribing matters.
• Work proactively to develop strong links with all local agencies to encourage referrals, to recognise their requirements and enable confident approach to making referrals.
• Work in partnership with all local agencies to raise awareness of social prescribing and demonstrate how partnership working can reduce pressure on statutory services, improve health outcomes and enable a holistic approach to care.
• Provide referral agencies with regular updates relating to social prescribing, and include training for their staff to promote effective access to information and encourage appropriate referrals.
• Work proactively in encouraging self-referrals and connecting with all local communities, particularly those communities that statutory agencies may find hard to reach.
• To support patients on discharge from hospital admission.
• To support with the requirements as outlines in the PCN DES, including but not limited to providing additional hours for Extended Access.

Personalised Care and Support

• Build relationships with patients, their families and carers and carry out regular telephone consultations and reviews within the GP practice or community setting.
• Meet people on a one-to-one basis, undertaking home visits where appropriate within organisations policies and procedures. Give people time to tell their stories and focus on what matters to me.
• Build trust with the person, providing non-judgmental support, respecting diversity and lifestyle choices. Work from a strength-based approach focusing on a persons assets.
• Anticipate barriers to communication.
• Be a friendly source of information about wellbeing and prevention approaches.
• Help people identify the wider issues that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring.
• Communicate effectively with patients, families and carers recognising the need for alternative communication methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.
• Help people maintain or regain independence through living skills, adaptations, enablement approaches and simple safeguards.
• Work with individuals to co-produce a simple personalised support plan; based on the persons priorities, interests, values and motivations, including what they can expect from the groups, activities and services they are being connected to and what the person can do for themselves to improve their health and wellbeing.
• Where appropriate, physically introduce people to community groups, activities and statutory services, ensuring they are comfortable. Provide follow-up to ensure that they are happy, engaged, included and receiving good support.
• Where people may be eligible for a personal health budget, assist them to explore this option as a way of providing funded, personalised support to be independent, including helping people to gain skills for meaningful employment, where appropriate. Support community groups and VCSE organisations to receive referrals.

Support Community Groups to Receive Referrals

• Forge strong links with local VCSE organisations, community and neighbourhood to promote micro-commissioning or small grants if available.
• Develop supportive relationships with local VCSE organisations, community groups and statutory services, to make timely, appropriate and supported referrals for the person being introduced.
• Ensure that local community groups and VCSE organisations being referred to have basic procedures in place for ensuring that vulnerable individuals are safe and, where there are safeguarding concerns, work with all partners to deal appropriately with issues. Where such policies and procedures are not in place, support groups to work towards this standard before referrals are made to them.
• Check that community groups and VCSE organisations meet in insured premises and that health and safety requirements are in place. Where such policies and procedures are not in place, support groups to work towards this standard before referrals are made to them.
• Support local groups to act in accordance with information governance policies and procedures, ensuring compliance with the Data Protection Act.
• Work collectively with all local partners to ensure community groups are strong and sustainable.
• Work with commissioners and local partners to identify unmet needs within the community and gaps in community provision.
• Support local partners and commissioners to develop new groups and services where needed, through small grants for community groups, micro-commissioning and development support.

Work Collectively with Local Partners to Ensure Community Groups are Strong and Sustainable

• Work with commissioners and local partners to identify unmet needs within the community and gaps in community provision.
• Support local partners and commissioners to develop new groups and services where needed, through small grants for community groups, micro-commissioning and development support.
• Encourage people who have been connected to community support through social prescribing to volunteer and give their time freely to others, in order to build their skills and confidence, and strengthen community resilience.
• Develop a team of volunteers to provide buddying support for people, starting new groups and finding creative community solutions to local Issues.
• Encourage people, their families and carers to provide peer support and to do things together, such as setting up new community groups or volunteering.
• Provide a regular confidence survey to community groups receiving referrals, to ensure that they are strong, sustained and have the support they need to be part of social prescribing.

General Tasks

• Produce accurate, contemporaneous and complete records of patient contact, consistent with legislation, policies and procedures.
• Work sensitively and effectively with people, their families and carers to capture key information, enabling tracking of the impact of social prescribing on their health and wellbeing.
• Build relationships with patients, their families and carers and carry out regular telephone consultations and reviews within the GP practice or community setting.
• Encourage people, their families and carers to provide feedback and to share their stories about the impact of social prescribing on their lives.
• Support referral agencies to provide appropriate information about the person they are referring. Use the case management system to track the persons progress. Provide appropriate feedback to referral agencies about the people they referred.
• Work closely with GP practices within the PCN to ensure that social prescribing referral codes are inputted to the clinical system and that the persons use of the NHS can be tracked, adhering to data protection legislation and data sharing agreements.
• Understand and apply legal issues that support the identification of vulnerable and abused children and adults, and be aware of statutory child/vulnerable patients health procedures and local guidance.

Professional Development

• Work with your line manager to undertake continual personal and professional development, taking an active part in reviewing and developing the roles and responsibilities.
• Adhere to organisational policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety.
• Work with your line manager to access regular clinical supervision, to enable you to deal effectively with the difficult issues that people present.

Person Specification

Ability to commute/relocate

Essential

• Leicester LE6 0LE: reliably commute or plan to relocate before starting work (required)

Job summary

The post holder is designated deputy for the Senior Sister and is expected to support the Senior Sister in achieving the directorate's aim and objectives.

The post holder will have excellent clinical skills and knowledge of intensive care, high dependency and special care of the newborn

The post holder will be responsible for the appropriate deployment and teaching of staff and/or students, liaising with other agencies and ensuring that trust polices and procedures are adhered to.

The post holder is responsible for the assessments of the care needs, the development, implementation and evaluation of care without supervision and is required to supervise and teach other nursing and non-nursing staff, acting as a clinical role model.

The post holder will also regularly take charge of the clinical area.

Main duties of the job

Clinical Responsibilities

To take responsibility for the assessment of care needs, development, implementation and evaluation of programmes of care within a family centred partnership, from admission through to discharge, to ensure smooth transition from hospital to home.

To support the Senior Nurse and take a leading role in developing with staff a mechanism for setting goals and benchmarking standards of care. To help and participate in developing tools to improve the quality of clinical services across the department through evidenced based practice.

Disseminate knowledge, experience and expertise to all within the work place inorder to create a culture of sharing best practice.

Support systems for sharing good practice within the Unit, Trust and wider region

To maintain accountability and comply with the NMC Guidelines, local and trust policies e.g. medical equipment policy, medicine policy etc

To be able to work and understand the equipment used on the Unit, including the cleaning of medical equipment and correct reporting of faulty equipment according to the Trust Medical Equipment Policy

To provide professional advice regarding the development and provision ofClient care within the Unit to qualified and unqualified staff

Please see JD and PS for more information.

About us

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Our values

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job

Job description

Job responsibilities

Managerial Responsibilities

To lead by example and act as a role model to motivate and maintain moral and good team working.

To organize staff to meet the workload within the department with anappropriate skill mix to ensure 24 hour cover, and manage unexpected staffingissues effectively.

To be aware of the Units resources,ensuring safe and economical use required meeting patient needs and evaluation of their effectiveness

To assist the Senior Nurse, set goals to manage and minimise risk in the investigating patient complaints, accidents and incidents reporting and to take corrective actions to prevent recurrence.

Accurately obtain and analyse statistical data and information for the area ofpractice, and ensure its storage onto IT systems where appropriate.

Ensure compliance with trust policies and procedures amongst the multidisciplinary team.

To assist the Senior Sister in monitoring sickness absence levels,e.g. Sickness reporting and Return to work interview

Take effective measures for the safe use and storage of medical equipment and its maintenance

Attend and actively contribute to relevant meetings.

To be actively involved in sharing good practice and promoting these acrossthe multi disciplinary team.

Communication

To work cohesively as a team in providing a smooth transition from hospital to

home for infants and their families, adopting effective and efficient discharge planning at all times.

To maintain clear, accurate, legible contemporaneous patient documentation at all times.

To ensure and maintain an effective communication within the multi-disciplinary team to achieve an optimum level of service to the patients and families.

To attend IT training in order to be able to use the hospital patient information management system, email, intranet and the internet for work-related resources.

Professional Development and Education Responsibilities:

To attend in-house educational sessions, including updates on breast feeding initiatives, safeguarding, safe equipment use, resuscitation and life-long learning sessions. Keep up-dated by utilising the available educational resources on the Unit and within the Trust.

To take responsibility for your own personal and professional development.

To attend and contribute to unit and Trust meetings and keep updated on new changes of practice

Maintain annual statutory training requirements, including safeguarding children and Resuscitation.

To facilitate ongoing learning and professional development of junior staff, in conjunction with the sister/charge nurse.

To participate in maintaining and supporting a stimulating unit learning environment

To teach and act as a facilitator / mentor / preceptor and be a learning resource to less experienced staff, including pre and post registration nursing students.

To participate in annual Individual Performance Reviews (IPR) and be appraised annually

To be responsible for own learning needs and ensure that professional development is planned.

To maintain a professional profile as a record of own development and experience/qualification.

To contribute to research and development programmes within the unit in orderto promote good practice

Professional and legal Responsibilities

To maintain confidentiality at all times.

To promote awareness and compliance amongst colleagues regarding trust policies, procedures, guidelines and standards, taking active steps to keep informed and updated.

To update own knowledge and skills in order to develop professionally and to

contribute to the improvement of the service.

Uphold the principles of the NMC code of professional conduct.

Comply at all times with the regulations issued by the trust especially those governing health and safety at work and to ensure that any defects which may affect safety at work are brought to the attention of the appropriate manager.

For more details please see attached JD and PS.

Person Specification

Qualifications

Essential

• First level qualification and current NMC registration
• Current NLS certificate
• ENB 405 or equivalent.
• ENB 997/8. or equivalent
• Evidence of continuing professional development

Experience

Essential

• Level 2/3 NICU senior staff nurse experience
• Able to work under pressure to meet demands of a heavy workload, including organising and prioritising care delivery.
• Participation in standard setting and change management

Desirable

• Ward management experience and shift co-ordination experience
• Participated in clinical audit

Knowledge

Essential

• Awareness of clinical audits and research.
• Knowledge of current development in the NHS. i.e. NHS National Plan, Clinical Governance, Clinical Supervision, NMC Code of Professional Conduct.

Desirable

• Participation in Neonatal Interest Groups.

Skills

Essential

• Ability to manage own caseload and work under pressure.
• Lead by example and motivate others.
• Teaching and assessing skills.
• Acute clinical skills.
• IT skills
• Good inter-personal and Communication skills, including Clear, concise written skills.

Desirable

• Project leadership and presentation skills.

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

As a Senior Sister/Charge Nurse, you will play a pivotal role in leading your ward or department, ensuring the delivery of safe, high-quality, patient-centred care. You will provide visible leadership, manage a defined caseload, coordinate the day-to-day running of the clinical area and work closely with multidisciplinary teams and external partners to ensure seamless care delivery.

Working within a seven-day service, you will be responsible for staffing, resource management, clinical standards and service performance. You will support, supervise and develop staff and students, fostering a culture of learning, accountability and continuous improvement. Through effective leadership and workforce planning, you will ensure the efficient deployment of staff and resources while maintaining the highest standards of care.

The successful candidate will be a compassionate and motivated professional who leads by example, champions equality, diversity and inclusion, and is dedicated to supporting colleagues to achieve their full potential. You will actively drive quality improvement initiatives, promote patient safety and ensure compliance with Trust policies, procedures and the NMC Code of Conduct.

This is an excellent opportunity to make a lasting impact on patient outcomes, staff experience and service development while contributing to our mission of delivering exceptional care with kindness, expertise and respect.

Main duties of the job

KEY RESPONSIBILITIES

Clinical

Clinically experienced neonatal care nurse

Act as an expert healthcare practitioner demonstrating advanced clinical skills, knowledge and decision making beyond those associated with the general multidisciplinary team

Maintain and further develop own expert nursing practice skills, abilities and through effective role modelling ensure that the professional practice of colleagues is continually developed and enhanced.

Work closely alongside neonatal, midwifery and obstetric teams to provide specialist nursing advice and leadership using expert knowledge, practice and critical judgement skills continually seek to identify areas of care where current practices could be changed or modified to improve patient/parent outcomes.

To facilitate discharge of neonates providing initial support in the family home

To liaise with the multidisciplinary team in relation to the discharge and follow up of neonates

Liaise with Social Services where social circumstances raise concerns

Develop, maintain and promote robust bereavement pathways, ensuring all parents are offered choice/equitable access to bereavement support.

About us

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Our values

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year per anum pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

418-NICU19333-EH-F

Job locations

Bedfordshire Hospitals FT

Luton & Dunstable Hospital Nhs

Luton

LU4 0DZ

United Kingdom

Job description

Job responsibilities

Communication

Providing and receiving highly complex, highly sensitive or highly contentious information, where developed persuasive, motivational, negotiating, training, empathic or re-assurance skills are required. This may be because agreement or co-operation is required or because there are barriers to understanding,

Demonstrate ability to communicate complex and sensitive information to patients, carers and other staff, taking into account the unique and complex psychosocial needs of this patient population.

Effectively utilise communication skills to empower families to make informed decisions.

Demonstrate exemplary interpersonal skills in communicating with families in the context of often challenging existing dynamics.

Diffuse potentially hostile and antagonistic situations with staff, patients and relatives, using highly developed negotiation and interpersonal skills

Provide expertise and support to nursing and clinical teams in the management of challenging interactions with families when required.

Actively promote the philosophy and vision of the role, regionally and nationally.

Support parents during follow up appointments by advocating for them as required and subsequently reinforcing information and explanations given.

Ensure that there is a clearly defined platform for parent experience feedback, and this is utilised to understand patient need and guide service development.

Demonstrate self-motivation, and the ability to work under own initiative and without direct supervision, being accountable for own actions.

Leadership

Participate in Child Death Overview meetings (CDOP) and regionally as required.

Work collaboratively with hospital and local hospices in relation to neonatal palliative care and bereavement Support needs and priorities.

Before and after birth, perinatal health professionals should take active steps to recognise babies who would benefit from palliative care and to integrate this into routine care, participate in fetal medicine meetings.

Represent through attendance and presentation at relevant local, national and international conferences/forums.

Participate in the Annual baby Remembrance Service, Wave of Light, Baby loss Awareness week.

Support the implementation of agreed clinical guidelines, documentation and education strategy produced by East of England Network

Promote change in nursing and clinical practice in order to improve the recognition and management of babies and their families from hospital to home.

Provide a positive role model to staff.

Participate as part of the senior nurse team within Bedfordshire Hospitals

Delegate and empower staff without abdicating overall, continuing responsibility.

Raise concerns with regards to risk, danger, malpractice or wrong doing by following the Whistleblowing policy and supporting processes.

Network with other community and outreach services to attend national bench-marking groups to share best practice and influence best practices

Work in partnership with third sector organizations to facilitate a system wide approach to bereavement care

Support community team with early discharge and community follow-up

Identify babies ready for discharge and be proactive in the discharge planning from hospital

Support Outreach lead and attend all relevant psychosocial/neonatal discharge planning meetings when required. To discuss and identify babies and families suitable for earlier discharge and prevented readmissions.

Attend outreach meetings deputizing for the Outreach Lead, such as, weekly consultant catch up, safeguarding, fetal medicine, complex baby meeting, pediatric palliative and other strategy meetings.

Education

Provide expert specialist advice to patients, carers and staff in the healthcare setting.

Act as a mentor and teacher, providing mentorship and support and demonstrate exemplary practice to all members of the healthcare team.

Identify educational and training needs of multi-professional teams.

In collaboration with academic institutes, contributes to the development in the curricula relating to the specialty.

Promote evidence based practice within wards and departments.

Ensure continued personal development of knowledge and expert skills.

Promote and contribute to a positive learning environment.

Explore the development of / promote professional educational opportunities relating to bereavement and palliative care locally, regionally, and nationally for hospital staff.

Take responsibility for and actively participate in own personal development plan and performance review/appraisal with the Line Manager.

Take part in monthly clinically visible leadership days

Work closely with Research and Innovation to promote research, disseminate outcomes and findings to support evidence based practice.

Research and Audit

Lead and support in auditing service evaluation and research of neonatal palliative care and bereavement support programmes.

Work with the clinical research teams to facilitate research opportunities for our patients, to drive new opportunities for patient-centred research.

Regularly undertakes work audits and participates in research activity which includes participating in clinical audits and making recommendations for practice.

Contribute to the multidisciplinary perinatal mortality reviews and the dissemination of learning and feedback following review.

Facilitate and support in the development of evidence based guidelines for use in clinical practice.

Participate in Quality Improvement projects as the service require

Please see attached information.

Job description Job responsibilities Communication Providing and receiving highly complex, highly sensitive or highly contentious information, where developed persuasive, motivational, negotiating, training, empathic or re-assurance skills are required. This may be because agreement or co-operation is required or because there are barriers to understanding, Demonstrate ability to communicate complex and sensitive information to patients, carers and other staff, taking into account the unique and complex psychosocial needs of this patient population. Effectively utilise communication skills to empower families to make informed decisions. Demonstrate exemplary interpersonal skills in communicating with families in the context of often challenging existing dynamics. Diffuse potentially hostile and antagonistic situations with staff, patients and relatives, using highly developed negotiation and interpersonal skills Provide expertise and support to nursing and clinical teams in the management of challenging interactions with families when required. Actively promote the philosophy and vision of the role, regionally and nationally. Support parents during follow up appointments by advocating for them as required and subsequently reinforcing information and explanations given. Ensure that there is a clearly defined platform for parent experience feedback, and this is utilised to understand patient need and guide service development. Demonstrate self-motivation, and the ability to work under own initiative and without direct supervision, being accountable for own actions. Leadership Participate in Child Death Overview meetings (CDOP) and regionally as required. Work collaboratively with hospital and local hospices in relation to neonatal palliative care and bereavement Support needs and priorities. Before and after birth, perinatal health professionals should take active steps to recognise babies who would benefit from palliative care and to integrate this into routine care, participate in fetal medicine meetings. Represent through attendance and presentation at relevant local, national and international conferences/forums. Participate in the Annual baby Remembrance Service, Wave of Light, Baby loss Awareness week. Support the implementation of agreed clinical guidelines, documentation and education strategy produced by East of England Network Promote change in nursing and clinical practice in order to improve the recognition and management of babies and their families from hospital to home. Provide a positive role model to staff. Participate as part of the senior nurse team within Bedfordshire Hospitals Delegate and empower staff without abdicating overall, continuing responsibility. Raise concerns with regards to risk, danger, malpractice or wrong doing by following the Whistleblowing policy and supporting processes. Network with other community and outreach services to attend national bench-marking groups to share best practice and influence best practices Work in partnership with third sector organizations to facilitate a system wide approach to bereavement care Support community team with early discharge and community follow-up Identify babies ready for discharge and be proactive in the discharge planning from hospital Support Outreach lead and attend all relevant psychosocial/neonatal discharge planning meetings when required. To discuss and identify babies and families suitable for earlier discharge and prevented readmissions. Attend outreach meetings deputizing for the Outreach Lead, such as, weekly consultant catch up, safeguarding, fetal medicine, complex baby meeting, pediatric palliative and other strategy meetings. Education Provide expert specialist advice to patients, carers and staff in the healthcare setting. Act as a mentor and teacher, providing mentorship and support and demonstrate exemplary practice to all members of the healthcare team. Identify educational and training needs of multi-professional teams. In collaboration with academic institutes, contributes to the development in the curricula relating to the specialty. Promote evidence based practice within wards and departments. Ensure continued personal development of knowledge and expert skills. Promote and contribute to a positive learning environment. Explore the development of / promote professional educational opportunities relating to bereavement and palliative care locally, regionally, and nationally for hospital staff. Take responsibility for and actively participate in own personal development plan and performance review/appraisal with the Line Manager. Take part in monthly clinically visible leadership days Work closely with Research and Innovation to promote research, disseminate outcomes and findings to support evidence based practice. Research and Audit Lead and support in auditing service evaluation and research of neonatal palliative care and bereavement support programmes. Work with the clinical research teams to facilitate research opportunities for our patients, to drive new opportunities for patient-centred research. Regularly undertakes work audits and participates in research activity which includes participating in clinical audits and making recommendations for practice. Contribute to the multidisciplinary perinatal mortality reviews and the dissemination of learning and feedback following review. Facilitate and support in the development of evidence based guidelines for use in clinical practice. Participate in Quality Improvement projects as the service require Please see attached information.

Person Specification

Qualifications

Essential

• oRegistered Nurse
• oCompletion of Neonatal Intensive Care course (QIS)
• oCurrent NLS training
• oEducated to degree level or equivalent level of experience

Desirable

• oLeadership training/Course or desire to develop
• oResearch experience
• oQuality Improvement Projects
• oTeaching and Assessing course or equivalent

Skills

Essential

• oGood inter-personal and Communication skills, including clear, concise written skills.
• oGood level of IT i.e. Email/Internet
• oAbility to work and communicate as part of the multidisciplinary team
• oAbility to support mothers to feed their babies in a non-judgemental, empathetic and mother-centred way
• oEffectively carries out tasks related to audit and evaluating services
• oAbility to plan workload and supervise others effectively to meet service needs
• oAbility to deliver on the Key NICU performance indicators

Desirable

• oProject leadership skills

Experience

Essential

• oSubstantial time working in Neonatal unit / Significant nursing experience
• oChanges in nursing practice to improve patient care
• oExperience of preparing infants with complex health needs for discharge

Desirable

• oEvidence of involvement in project management
• oExperience with dealing with Neonatal/Child Bereavement
• oExperience with PMRT/MBRRACE-UK/CDOP
• oDesigning and implementing training programmes on NICU
• oChange management skills

Knowledge

Essential

• oKnowledge of teaching and learning
• oAble to participate in audit in order to improve the service
• oKnowledge of National Neonatal policies & guidelines
• oFully aware of the children's Act & National/Local Safeguarding Children Board legislation
• oCare of and discharge preparation for the infant with complex health needs
• oUnderstanding and participating Baby Friendly Initiative
• oAbility to travel

Desirable

• oExperience in change management and/or quality improvement initiatives

Person Specification Qualifications Essential oRegistered Nurse oCompletion of Neonatal Intensive Care course (QIS) oCurrent NLS training oEducated to degree level or equivalent level of experience Desirable oLeadership training/Course or desire to develop oResearch experience oQuality Improvement Projects oTeaching and Assessing course or equivalent Skills Essential oGood inter-personal and Communication skills, including clear, concise written skills. oGood level of IT i.e. Email/Internet oAbility to work and communicate as part of the multidisciplinary team oAbility to support mothers to feed their babies in a non-judgemental, empathetic and mother-centred way oEffectively carries out tasks related to audit and evaluating services oAbility to plan workload and supervise others effectively to meet service needs oAbility to deliver on the Key NICU performance indicators Desirable oProject leadership skills Experience Essential oSubstantial time working in Neonatal unit / Significant nursing experience oChanges in nursing practice to improve patient care oExperience of preparing infants with complex health needs for discharge Desirable oEvidence of involvement in project management oExperience with dealing with Neonatal/Child Bereavement oExperience with PMRT/MBRRACE-UK/CDOP oDesigning and implementing training programmes on NICU oChange management skills Knowledge Essential oKnowledge of teaching and learning oAble to participate in audit in order to improve the service oKnowledge of National Neonatal policies & guidelines oFully aware of the children's Act & National/Local Safeguarding Children Board legislation oCare of and discharge preparation for the infant with complex health needs oUnderstanding and participating Baby Friendly Initiative oAbility to travel Desirable oExperience in change management and/or quality improvement initiatives

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bedfordshire Hospitals NHS Foundation Trust

Address

Bedfordshire Hospitals FT

Luton & Dunstable Hospital Nhs

Luton

LU4 0DZ

United Kingdom

Employer's website

https://www.bedfordshirehospitals.nhs.uk/working-here/ (Opens in a new tab)

Employer details

Employer name

Bedfordshire Hospitals NHS Foundation Trust

Address

Bedfordshire Hospitals FT

Luton & Dunstable Hospital Nhs

Luton

LU4 0DZ

United Kingdom

Employer's website

https://www.bedfordshirehospitals.nhs.uk/working-here/ (Opens in a new tab)

Job summary

Join CLCH's Information Governance (IG) team as an Information Governance and Records Manager and play a key role in ensuring information is managed, protected and used appropriately across the Trust.

Working closely with the Head of Information Governance, Data Protection Officer and Deputy Head of Information Governance, you will contribute to the delivery of IG strategies, policies and compliance. You will have the opportunity to influence good practice across the organisation, provide practical advice on complex IG matters and raise awareness of effective records management.

A key part of the role is managing the Trust-wide archiving service. You will identify and appraise records held at Trust sites and in off-site storage, ensuring records are appropriately archived or securely destroyed in line with national guidance.

You will also support data protection audits, DSP Toolkit requirements and records management training, while helping coordinate the work of the Information Governance Group (IGG) and Information Asset Group (IAG).

This is a varied role offering the opportunity to make a meaningful contribution to information governance, data protection and records management across CLCH.

Main duties of the job

• Support the Trust's compliance with relevant information governance legislation, guidance and best practice, including UK GDPR, Data Protection Act 2018, Access to Health Records Act 1990, Freedom of Information Act 2000, Environmental Information Regulations, common law duty of confidentiality, Caldicott recommendations and the Records Management Code of Practice.
• Support data protection audits and contribute to DSP Toolkit requirements.
• Review and provide timely advice on IG queries, including contracts, information-sharing and transfer agreements, service mobilisations and demobilisations, and Data Protection Impact Assessments (DPIAs).
• Ensure accurate and up-to-date DPIAs and the Freedom of Information publication scheme are maintained.
• Support records management training and raise awareness of good records management practice.
• Coordinate the preparation of agendas, reports and minutes for IGG and IAG meetings.
• Manage the Trust-wide archiving service, including identifying and appraising records held at Trust sites and in off-site storage and preparing records for archiving or ensuring their secure destruction in line with national guidance.
• Work with the Head of IG, Data Protection Officer and Deputy Head of IG on matters relating to information governance and the delivery of IG strategies, policies and compliance.
• Promote effective information governance and records management across CLCH.

About us

We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us.

What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life's most important moments.

Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide.

We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.

Job description

Job responsibilities

Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trusts values of Accountability, Inclusion, Compassion, and Empowerment.

Person Specification

Education/Qualification

Essential

• Masters degree or first degree and/or equivalent professional experience/qualifications
• Evidence of continuing professional development in the field of information governance and/or records management

Experience

Essential

• Experience of working as a Senior IG Officer or Manager within the information governance, data protection and records management functions
• Experience of project management
• Highly developed specialist knowledge, underpinned by theory and experience. In depth knowledge of information governance and records management including over a range of management, operational and legislative areas (DPA, FOI, GDPR, etc)
• Experience of managing departmental staff including recruitment, performance and work allocation
• Experience of working with the Data Security & Protection Toolkit (DSPT)
• Experience in review and assessment of Data Protection Impact Assessments
• Ability to work in a demanding environment

Desirable

• Experience working in an NHS organisation or senior information governance role across any sector
• Experience of incident handling, reporting and investigation methods
• Project management qualification

Skills & Knowledge

Essential

• Knowledge and experience of delivering a full IG function across an organisation including information sharing and transfer, legislation, training, FOIA/EIR, Subject Access requests, IG incidents, IG risk and records management
• Excellent communication skills in order to communicate records management issues at a senior management and clinical/corporate staff level
• Highly developed analytical skills in order to deal with complex facts or situations requiring analysis including issues involving a multiplicity of targets/objectives
• Demonstrates accountability for decisions taken, by considering consequences, impacts and implications
• Overcomes obstacles, and shows resilience in achieving desired
• Ability to interpret complex data sets
• Ability to persuade and engage staff of the importance of records management projects and initiatives
• Ability to negotiate with and motivate sites on project delivery, including linking with the Estates function on other initiatives
• Lead specialist for records management function and able to interpret national policies for own specialism. Acts without reference to manager in capacity as records management lead.
• Confidence and expertise to propose policy or process changes including where there is an impact beyond own area
• Ability to sustain effective relationships both internally and externally
• Must have the ability to make judgements where there are conflicting views (for example, on projects) and there is the need to make decisions on complex issues
• Excellent planning and organisational skills with the ability to effectively reprioritise where necessary

Desirable

• Ability to understand complex legislation and to translate this into requirements for implementation and to effectively contribute to managing large scale change within an organisation
• Experience in implementing and/or supporting EDMS or EDRMS solutions
• High level of computer literacy including Microsoft Office

Other

Essential

• Ability to sustain the attention to detail required for checking documents/records, writing reports and protocols and analysing statistics, interruptions to deal with staffing or project issues
• Concentration required when analysing data, checking and reconciling information, answering queries from staff, etc.
• Must be able to work with light to moderate loads as the role will entail on occasion working with paper documents, record files and boxes of records (there will be some physical movement/transport of boxes across short distances using available equipment)

Job summary

Join our Posture and Mobility Service in a varied, hands-on role supporting people to remain mobile, independent, and safe. The role includes regular travel to service users' homes to carry out driving assessments, equipment setup, and support in real-world environments.

Technical and Safety Responsibilities:Carry out inspection, configuration, programming, and adjustment of powered mobility equipment, including motors, actuators, batteries, and control modules. A key part of the role is working with specialist controls (e.g. head controls), as well as completing electrical diagnostics and component replacement in line with manufacturer guidance and safety standards.

Clinical Support and Assessment:Support registered clinicians with patient assessments for wheelchairs and postural equipment. This includes home visits, mobility driving assessments, and carrying out home environment assessments to determine suitability for powered wheelchairs, including liaison with local authorities regarding required adaptations.

Administrative and Reporting Duties:Order equipment, maintain accurate records, and support incident reporting in line with departmental and regulatory requirements.

Collaborative Working:Work closely with multidisciplinary teams and external partners across health and social care to support coordinated, person-centred care.

Main duties of the job

Carry out electrical work on powered mobility equipment within competence, including component replacement, diagnostics, programming, and setup of specialist controls (e.g. head controls), escalating where required.

Provide technical support and advice to the service to ensure the safe and effective provision of mobility equipment for service users with a wide range of needs.

Assist registered clinicians with the assessment of patients requiring posture, pressure, and specialist mobility equipment, including support with equipment setup, fitting, and mobility driving assessments.

Undertake home environment assessments to determine suitability for powered wheelchairs, including identifying access issues and liaising with local authorities and partner services regarding required adaptations.

Maintain accurate records and contribute to safe working practices by following departmental procedures and manufacturer guidance.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.

Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,557 to £39,631 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

001-HS041-0926

Job locations

Posture & Mobility Centre

Unit 1, Taffs Fall Road

Pontypridd

CF37 5TT

United Kingdom

Job description

Job responsibilities

You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description Job responsibilities You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Other

Essential

• Full driving licence

Skills & Attributes

Essential

• Communication skills
• Work under pressure or in challenging situations
• Problem solver
• Good hand dexterity / Ability to safely use hand tools

Experience

Essential

• Practical hands-on electrical experience in a medical technical or engineering environment
• Working autonomously or as part of a multi-disciplinary teams (MDT)
• Understanding of engineering principles

Desirable

• Experience in wheelchair/ seating and carrying out adjustments
• Taking part in audits & calibration of equipment.
• Working with service-users with life-threatening conditions
• Supervising others
• Postural management

Qualifications

Essential

• A level or BTEC Level 3 National Extended Diploma in Electrical/Electronic Engineering or equivalent in health/ technical or engineering subject
• Skills, knowledge and experience to its equivalency

Desirable

• Degree
• First Aid
• IT Qualification

Person Specification Other Essential Full driving licence Skills & Attributes Essential Communication skills Work under pressure or in challenging situations Problem solver Good hand dexterity / Ability to safely use hand tools Experience Essential Practical hands-on electrical experience in a medical technical or engineering environment Working autonomously or as part of a multi-disciplinary teams (MDT) Understanding of engineering principles Desirable Experience in wheelchair/ seating and carrying out adjustments Taking part in audits & calibration of equipment. Working with service-users with life-threatening conditions Supervising others Postural management Qualifications Essential A level or BTEC Level 3 National Extended Diploma in Electrical/Electronic Engineering or equivalent in health/ technical or engineering subject Skills, knowledge and experience to its equivalency Desirable Degree First Aid IT Qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cardiff and Vale University Health Board

Address

Posture & Mobility Centre

Unit 1, Taffs Fall Road

Pontypridd

CF37 5TT

United Kingdom

Employer's website

https://cavuhb.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Cardiff and Vale University Health Board

Address

Posture & Mobility Centre

Unit 1, Taffs Fall Road

Pontypridd

CF37 5TT

United Kingdom

Employer's website

https://cavuhb.nhs.wales/ (Opens in a new tab)

Job summary

Are you an experienced Clinical Practitioner passionate about working in Urgent Care or Walk in Services? Opportunities have arisen for Emergency Clinical Practitioners across our Central London Urgent Care/ Walk in Services.

As a highly valued member of our team, the quality of care we provide starts with you. We pride ourselves on our ACP/ENP's being up to date with the latest evidenced-based practices as well as being supportive of our staff in their professional development.

Main duties of the job

• To provide high quality evidence-based care to patients attending with injuries and undifferentiated health problems.
• The post holder will be expected to work as an autonomous practitioner delivering care to our patients.
• Utilising expert diagnostic skills and clinical reasoning to provide autonomous, unscheduled care for patients presenting with acute undifferentiated conditions (most commonly minor injuries and ailments although some patients attending may present with complex health needs and / or acute on chronic conditions).
• The post holder will deliver care in collaboration with Emergency services, other health care professionals, statutory and voluntary agencies.
• To work in association with colleagues, including doctors and trainee ACPs, in defining standards of care and practice aimed at maintaining, developing or improving quality.
• To work in collaboration with our other CLCH walk in centres/UCCs, including occasional cross cover to other sites.
• To work with the senior staff in the operational management and the organisational development of the service
• Work shifts within the service during the operating hours (Currently 8am-8pm, but noting that this could be subject to change dependent on commissioning requirements)

About us

Just as we care about our patients' well-being, we care about yours!

We can offer you:

• A comprehensive induction into the community service followed by a local induction to introduce you to the role
• Car lease scheme(only available for Band 5 and up)
• Flexible working options
• Annual travel card loan
• Training, support and development in your career

To have a full look at our benefits and what it's like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits

Job description

Job responsibilities

Successful applicants will be required to demonstrate alignment with the Trusts values - Accountability, Inclusion, Compassion, and Empowerment, alongside fulfilling the duties detailed in the attached Job Description and Person Specification

Person Specification

Education/ Qualification

Essential

• Registered Nurse with current NMC registration or Registered Health Professional (physio, paramedic) with HCPC.
• Evidence of continued professional development

Desirable

• Evidence of continuing professional education and training at Masters level in an Advanced Clinical Practitioner program or willingness to work towards an MSc in Advanced Practice.
• Independent Prescriber (or on pathway to complete)
• Qualification in prehospital care or community care
• Qualification in teaching or practice-based learning.
• University accredited Minor injuries Module
• Paediatric Nurse Practitioner qualification
• University accredited paediatric advanced assessment module

Experience

Essential

• Proven experience of utilising expert diagnostic and clinical skills to provide autonomous, unscheduled medical care and management of patients presenting with undifferentiated and undiagnosed conditions.
• Proven experience in assessing, managing and treating minor injuries and minor illnesses.
• Experience of effectively working in collaboration, negotiating and liaising across organisational boundaries.
• Experience in monitoring clinical standards.
• Proven ability to prioritise and manage own workload with minimal supervision
• Experience caring for patients of all age ranges.
• Minimum of five years' experience in either emergency/ unscheduled care or a primary care environment

Desirable

• Experience of team / service/ staff management.
• Experience of implementing evidence-based care and developing others to do so
• Experience of conducting research projects and audit.
• Experience of change management and implementing change in practice.
• o Evidence of innovation in practice

Skills and Knowledge

Essential

• Evidence of comprehensive range of clinical skills and expertise relevant to the role
• Competent in physical examination of patients of all ages
• Basic IT skills including use of Microsoft Office package and email
• Specialist knowledge in clinical reasoning, history taking, physical examination, diagnostic skills and prescribing/treatment
• Advanced knowledge and understanding of anatomy and physiology of body systems.
• Clinical knowledge across a range of long-term conditions.
• Knowledge of recent developments in unscheduled care.
• Knowledge of monitoring service outcome measures.
• Knowledge of adult and children's safeguarding procedures.
• Knowledge of Personal Development Planning.
• Knowledge of current health care policy and legislation and relevance to the delivery of healthcare services
• Detailed knowledge of Primary Health Care and collaborative working with other care providers, e.g. social care and voluntary services
• Knowledge of the audit process and able to implement in practice
• Knowledge of evidence based practice and able to implement in practice
• Knowledge of clinical governance processes, assessing and managing risk
• Knowledge of clinical supervision

Desirable

• Knowledge of resource management.

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

This is a customer service receptionist role working alongside our friendly practice team. We are a Scunthorpe based GP practice delivering essential general practice services to our patients in the Scunthorpe locality. We have a main surgery site on Ashby Road Scunthorpe and Branch Surgery in the Ironstone Centre West Street Scunthorpe so the position will be across both sites.

Main duties of the job

We are looking for a part-time Receptionist to join our friendly team who will be required to provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. To receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Vacancy is for 20 hours per week (Shifts:Mon 08.00-13.00, Tues 13.30-18.45; Thurs 13.30-18.45; Fri 13.00-17.30)Plus holiday/sickness cover.

About us

We are a friendly GP practice based in Scunthorpe delivering primary care services to approximately 10,000 patients. Our Main Surgery site is situated on Ashby Road, Scunthorpe (with a Branch Surgery in the Ironstone Centre on West Street, Scunthorpe). Our patients can attend either site for their medical care. We are also a Training Practice, which means we are responsible for the training of qualified doctors who wish to become General Practitioners. Cedar Medical Practice is registered with the Care Quality Commission (CQC) under the Health and Social Care Act 2008. Our practice team are friendly and welcoming, maintain a professional and efficient work ethic and we all work effectively together as a team.

Details

Date posted

15 September 2026

Pay scheme

Other

Salary

£12.76 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A3068-26-0003

Job locations

275 Ashby Road

Scunthorpe

DN16 2AB

United Kingdom

West Street

Scunthorpe

DN15 6HX

United Kingdom

Job description

Job responsibilities

Administration To have a thorough knowledge of all Practice procedures. To work in accordance of written protocols Filing post in medical records as appropriate Photocopy as requested Complete necessary forms for New Patients/Temporary Residents/Immediate and necessary patients as per practice policy Amalgamate and put in chronological order paper medical records received via Health Authority for new patients in preparation for summarising Open and distribute mail as per practice protocol Reception Open premises and unlock all rooms, checking heating and restoring telephone service at appropriate time Answering/diverting telephones using practice protocols and procedures Receiving patients consulting with members of practice team Handing completed repeat prescriptions to patient and checking names and address. Be able to cover all reception positions as necessary Appointments Process appointment requests for today future appointments from patients by telephone and in person. Deal with visits requests as per practice protocol Computer Process repeat prescription requests in accordance with practice guidelines if requested (after training) Scanning all incoming/outgoing correspondence into patients computer records Other Tasks Clear rooms after surgeries Ensure building security have thorough knowledge of doors/windows/alarm and locking of premises as per procedures Leave reception area tidy and ready for incoming colleagues, ensuring information is left regarding unsolved or urgent problems Make coffee for doctors Any other tasks allocated by managers Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & Safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include: Receiving samples from patients ensuring the correct Health & Safety procedures are adhered to Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified. Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development: The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Quality: The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources. Communication: The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly. Contribution to the Implementation of Services: The post-holder will: Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate.

Job description Job responsibilities Administration To have a thorough knowledge of all Practice procedures. To work in accordance of written protocols Filing post in medical records as appropriate Photocopy as requested Complete necessary forms for New Patients/Temporary Residents/Immediate and necessary patients as per practice policy Amalgamate and put in chronological order paper medical records received via Health Authority for new patients in preparation for summarising Open and distribute mail as per practice protocol Reception Open premises and unlock all rooms, checking heating and restoring telephone service at appropriate time Answering/diverting telephones using practice protocols and procedures Receiving patients consulting with members of practice team Handing completed repeat prescriptions to patient and checking names and address. Be able to cover all reception positions as necessary Appointments Process appointment requests for today future appointments from patients by telephone and in person. Deal with visits requests as per practice protocol Computer Process repeat prescription requests in accordance with practice guidelines if requested (after training) Scanning all incoming/outgoing correspondence into patients computer records Other Tasks Clear rooms after surgeries Ensure building security have thorough knowledge of doors/windows/alarm and locking of premises as per procedures Leave reception area tidy and ready for incoming colleagues, ensuring information is left regarding unsolved or urgent problems Make coffee for doctors Any other tasks allocated by managers Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & Safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include: Receiving samples from patients ensuring the correct Health & Safety procedures are adhered to Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified. Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development: The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Quality: The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources. Communication: The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly. Contribution to the Implementation of Services: The post-holder will: Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate.

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths
• Customer Care experience
• Good IT skills
• Good communication skills

Desirable

• Previous NHS experience
• Previous clinical SystmOne experience
• Basic knowledge of Medical Terminology

Experience

Essential

• Customer care experience
• Good IT skills
• Good communication skills

Desirable

• Previous NHS experience
• Previous clinical SystmOne Experience
• Basic knowledge of Medical Terminology

Person Specification Qualifications Essential GCSE grade A to C in English and Maths Customer Care experience Good IT skills Good communication skills Desirable Previous NHS experience Previous clinical SystmOne experience Basic knowledge of Medical Terminology Experience Essential Customer care experience Good IT skills Good communication skills Desirable Previous NHS experience Previous clinical SystmOne Experience Basic knowledge of Medical Terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cedar Medical Practice

Address

275 Ashby Road

Scunthorpe

DN16 2AB

United Kingdom

Employer's website

https://www.cedarmedicalpractice.co.uk/Home (Opens in a new tab)

Employer details

Employer name

Cedar Medical Practice

Address

275 Ashby Road

Scunthorpe

DN16 2AB

United Kingdom

Employer's website

https://www.cedarmedicalpractice.co.uk/Home (Opens in a new tab)

Job summary

The Consulting Rooms is seeking a highly experienced, motivated Practice Manager to join our established GP practice full-time fromNovember 2026.

Main duties of the job

The successful candidate will manage the practice overall, ensuring high-quality patient services, effective staff leadership, financial management, operational efficiency, and compliance with NHS regulations and contractual requirements.

About us

The Consulting Rooms is a friendly, well-established GP practice in Watford, committed to delivering high-quality, patient-centred care to our local community. We are proud of our supportive team culture and collaborative approach to healthcare.

Our clinical team consists of four GP Partners, an Advanced Nurse Practitioner, a Practice Nurse, a GP Assistant, a First Contact Physiotherapist, and a GP Registrar (trainee doctor). The practice is supported by a dedicated Practice Manager and an experienced reception and administrative team of 4-5 staff who work together to ensure an excellent patient experience.

We foster a positive and respectful working environment where teamwork, professionalism, and continuous improvement are highly valued. Staff are encouraged to contribute ideas, develop their skills, and play an active role in shaping the future of the practice.

Job description

Job responsibilities

Leadership and Staff Management

• Provide effective leadership and management across the practice.
• Develop and maintain a positive, inclusive, and supportive working environment.
• Line-manage administrative and reception staff.
• Support recruitment, induction, training, and retention of staff.
• Conduct staff appraisals and performance reviews.
• Manage staff absence, disciplinary matters, and grievances in accordance with employment policies.
• Promote staff wellbeing and continuous professional development.
• Encourage teamwork and effective communication across all disciplines.

Operational Management

• Oversee the day-to-day running of the practice.
• Ensure efficient appointment systems and patient access arrangements.
• Monitor workload and staffing levels to maintain effective service delivery.
• Develop, implement, and review practice policies and procedures.
• Ensure continuity of services and maintain business continuity plans.
• Manage relationships with external suppliers and contractors.
• Oversee premises management, maintenance, and security.

Financial Management

• Prepare, monitor, and manage practice budgets.
• Work with Partners and accountants to ensure effective financial planning.
• Monitor expenditure and identify opportunities for cost savings.
• Maximise practice income through NHS contracts and enhanced services.
• Oversee payroll processes and financial reporting.
• Ensure accurate claims and submissions are made to NHS organisations.
• Assist with contract negotiations and service development opportunities.

Human Resources

• Ensure compliance with employment law and HR best practice.
• Maintain accurate personnel records.
• Manage recruitment processes including advertising, interviewing, and onboarding.
• Coordinate mandatory training and compliance requirements.
• Support workforce planning and succession planning.

Governance and Compliance

• Ensure compliance with NHS regulations, policies, and contractual obligations.
• Maintain compliance with Care Quality Commission (CQC) requirements.
• Lead preparations for inspections and audits.
• Ensure effective risk management systems are in place.
• Maintain practice registration requirements and statutory obligations.
• Ensure compliance with data protection legislation and information governance standards.
• Oversee incident reporting and learning processes.

Patient Services

• Promote a culture of excellent patient care and customer service.
• Monitor patient satisfaction and respond to feedback.
• Manage and investigate complaints in accordance with NHS procedures.
• Implement improvements based on patient feedback and service evaluations.
• Work to improve patient access and experience.

Strategic Development

• Support the GP Partners in developing and delivering the practice strategy.
• Identify opportunities for service improvement and innovation.
• Implement changes in response to NHS policy and contractual developments.
• Support the practice's participation within the Primary Care Network (PCN).
• Contribute to business planning and future sustainability.
• Develop partnerships with local healthcare providers and stakeholders.

Information Technology

• Ensure effective use of clinical and administrative IT systems.
• Support digital transformation initiatives.
• Liaise with IT providers regarding system maintenance and improvements.
• Ensure data quality and system security are maintained.
• Promote staff competence in the use of technology and practice systems.

Health and Safety

• Ensure compliance with health and safety legislation.
• Maintain appropriate risk assessments.
• Ensure fire safety procedures are implemented and reviewed.
• Oversee infection prevention and control procedures where applicable.
• Ensure a safe environment for patients, visitors, and staff.

Person Specification

Experience

Essential

• Previous experience working as a Practice Manager within a GP Practice.
• Experience of managing staff, including recruitment, appraisal, performance management, and staff development.
• Experience of financial management, budgeting, and monitoring expenditure.
• Experience of managing day-to-day operational services.
• Experience of implementing organisational change and service improvements.
• Experience of dealing with patient complaints and conflict resolution.

Desirable

• Experience managing CQC inspections and action plans.
• Experience of Primary Care Network (PCN) working.

Qualifications

Essential

• Educated to A-Level standard or equivalent experience.
• Evidence of continuing professional development in healthcare management

Desirable

• Management qualification (ILM, Diploma, Degree, or equivalent).
• Qualification in Healthcare Management, Business Administration, Human Resources, or Finance.

Job summary

TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING LINK;

https://globaleur242.dayforcehcm.com/CandidatePortal/en-GB/msichoices/Posting/View/9628

PLEASE NOTE YOUR APPLICATION WILL NOT BE CONSIDERED IF NOT APPLYING THROUGH THE ABOVE LINK

Main duties of the job

Reporting to the Head of Operations, you will provide strategic and operational leadership across the division, leading managers and multidisciplinary teams to deliver safe, effective, and client-centred services. You will be responsible for performance, quality, governance, financial management, workforce planning, and continuous improvement initiatives. You will act as a visible leader across the division, working closely with operational, clinical and corporate stakeholders to drive performance, support service transformation, and ensure outstanding standards of care and compliance.

About us

Lead Operational Delivery & Assurance Across Our East Division

At MSI Reproductive Choices UK, we're looking for an experienced and strategic Divisional General Manager to lead operational performance, quality, governance, and people management across a geographically dispersed division. This is a senior leadership role responsible for delivering high-quality services while ensuring financial sustainability, strong governance, and exceptional colleague engagement. This opportunity would suit an experienced operational leader who has successfully managed large, multi-site services and led remote management teams within a complex and regulated environment.

Please note: This role requires extensive travel across the East Division and applicants must be able and willing to travel regularly. The successful candidate should expect to travel across our East Division locations up to 3-4 days per week to provide visible leadership, build effective stakeholder relationships, support operational delivery, and ensure consistency across services. Applicants must have the flexibility, availability, and practical ability to undertake regular travel as an essential requirement of the role. Whilst this position can be based from one of our locations, all business travel outside of your designated base location will be reimbursed in line with company policy.

Job description

Job responsibilities

For more information, please refer to the following job description: https://www.msichoices.org.uk/wp-content/uploads/2026/09/Job-Description-Divisional-General-Manager-1.pdf

Person Specification

Experience

Desirable

• Experience in customer service

Job summary

An exciting opportunity has arisen for a motivated and experienced Band 7 Occupational Therapist to join the Chronic Pain and Rheumatology Team at Royal Manchester Children's Hospital.

This role supports children and young people with persistent pain and rheumatological conditions to improve their daily function, participation in education and quality of life. The postholder will manage a complex clinical caseload, including children and young people with chronic musculoskeletal pain, pain amplification syndromes, activity avoidance, co-existing conditions and complex family circumstances.

Working as a core member of the MDT with psychologists, physiotherapists and consultants, contributing to the delivery of a high-quality, evidence-informed service that meets relevant national standards. The role is primarily outpatient based, with inpatient input as required. The team also deliver intensive rehabilitation programmes whereappropriate.

We welcome expressions of interest from Occupational Therapists currently working in a specialist chronic pain or rheumatology role, as well as experienced Occupational Therapists from adult pain services who can demonstrate transferable skills relevant to paediatric practice. Applicants should demonstrate leadership capability appropriate to Band 7 and, ideally, have completed postgraduate study or continuing professional development relevant to the speciality.

The post is permanent and 25.5 hours per week

Main duties of the job

Manage a highly specialist caseload of children and young people with chronic pain, pain amplification syndromes and rheumatological conditions.

Undertake specialist occupational therapy assessment, treatment planning, intervention and outcome evaluation to maximise function, participation, school attendance and quality of life.

Deliver a range of evidence-based interventions, including individual and group. programmes, functional rehabilitation and pain management approaches. Work collaboratively with children, families and the multidisciplinary team to develop and achieve person-centred goals. Provide professional support, supervision and leadership to colleagues, contributing to service delivery and workforce development. Lead or support training and education initiatives for staff, students and rotational therapists. Contribute to service evaluation, quality improvement and the ongoing development of the Rheumatology and Chronic Pain Service. Demonstrate effective clinical leadership, advanced clinical reasoning and multidisciplinary working at Band 7 level. Apply specialist knowledge and skills to support children and young people with complex presentations, including neurodiversity, mental health needs and challenging psychosocial circumstances.

About us

Join Manchester University NHS Foundation Trust (MFT) and become part of a 30,000 plus strong team, delivering exceptional care to over 1 million people every year. As the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe, we are forward-thinking, committed to clinical excellence and driven to deliver innovation, and continuous improvement.

Whether you're beginning your career or taking the next step, MFT offers a stimulating and supportive environment where your contribution truly matters. Our Hive Electronic Patient Record system enables safer, smarter, and more efficient ways of working - empowering you to deliver the best possible outcomes for our patients.You'll be part of a collaborative, multi-disciplinary community, working alongside professionals from a wide range of clinical backgrounds. Together, we push boundaries, share knowledge, and deliver care that transforms lives.

At MFT, you'll find a workplace where everyone is respected, supported, and encouraged to thrive. We offer clear clinical pathways for professional development, helping you grow your skills and achieve your ambitions.Your journey at MFT is more than a job - it's an opportunity to make a lasting impact. We'll support you as you shape the future of healthcare, one patient at a time.

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£49,387 to £56,515 a year Per anum

Contract

Permanent

Working pattern

Part-time

Reference number

349-CSS-8261241-RL4

Job locations

Royal Manchester Children's Hospital

Oxford road

Manchester

M13 9WL

United Kingdom

Job description

Job responsibilities

IMPORTANT CANDIDATE INFORMATION

To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading.

Explore Inside MFT Your Candidate Place

To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.

To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided.

Closing vacancy listings early

We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.

Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Disclosure and Barring Service (DBS) check

As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.

What is a DBS Check?

A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:

Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings.

Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role.

Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists.

Who Needs a DBS Check

Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.

The Costs for a DBS

At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.

For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december

DBS Update Service

Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Job description Job responsibilities IMPORTANT CANDIDATE INFORMATION To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading. Explore Inside MFT Your Candidate Place To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply. To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided. Closing vacancy listings early We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged. Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below. Use of Artificial Intelligence (AI) in your application Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone. Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application. Disclosure and Barring Service (DBS) check As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone. What is a DBS Check? A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role: Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings. Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role. Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists. Who Needs a DBS Check Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role. The Costs for a DBS At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred. For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december DBS Update Service Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Person Specification

Qualifications and registration

Essential

• Degree/Diploma in Occupational Therapy and HCPC registration

Knowledge and Experience

Essential

• Significant NHS post-qualification experience
• Substantial work experience in a senior position either in a paediatric setting or in a relevant specialist clinical area in an acute adult setting with paediatric input
• Highly specialist level of theoretical knowledge in Chronic pain and recent clinical experience
• Undertaken regular formal and informal postgraduate education & training in Chronic pain
• In-depth knowledge of children's health, social care and education legislation

Desirable

• Active member of Specialist Interest Group
• Knowledge & experience of community provision of equipment & adaptations

Professional Characteristics

Essential

• Highly developed communication skills - oral/written
• Experience of managing highly complex caseload independently

Person Specification Qualifications and registration Essential Degree/Diploma in Occupational Therapy and HCPC registration Knowledge and Experience Essential Significant NHS post-qualification experience Substantial work experience in a senior position either in a paediatric setting or in a relevant specialist clinical area in an acute adult setting with paediatric input Highly specialist level of theoretical knowledge in Chronic pain and recent clinical experience Undertaken regular formal and informal postgraduate education & training in Chronic pain In-depth knowledge of children's health, social care and education legislation Desirable Active member of Specialist Interest Group Knowledge & experience of community provision of equipment & adaptations Professional Characteristics Essential Highly developed communication skills - oral/written Experience of managing highly complex caseload independently

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

Royal Manchester Children's Hospital

Oxford road

Manchester

M13 9WL

United Kingdom

Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

Royal Manchester Children's Hospital

Oxford road

Manchester

M13 9WL

United Kingdom

Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Job summary

A great opportunity for a Registered Nurse looking for more autonomy and the chance to deliver specialist care in the community.

You'll support patients receiving home-based IV therapies, including Total Parenteral Nutrition (TPN), helping them manage their treatment safely at home.

Main duties of the job

You'll provide clinical care, patient education, and ongoing support to help patients manage their treatment safely at home.

The role includes home visits, monitoring patient progress, maintaining accurate clinical records, and working closely with multidisciplinary teams to deliver high-quality patient care.

About us

At Inizio Engage, people are at the heart of everything we do both our patients and our employees.

We are committed to creating a supportive, inclusive, and collaborative environment where nurses feel valued, empowered, and encouraged to grow. We recognise the vital role our clinical teams play in patients lives and are dedicated to providing the time, training, and support needed to deliver truly patient-centred care.

We invest in our people through ongoing specialist training, career progression opportunities, and continuous support from experienced clinical leaders and multidisciplinary teams.

Job description

Job responsibilities

You will work with a wider healthcare team, including dietitians, pharmacists, hospital staff, and other professionals, to make sure patients receive safe, high-quality care that meets their needs.

Main duties and responsibilities

• Deliver safe, high-quality nursing care in line with service procedures and clinical guidelines
• Support patients receiving IV therapy and TPN in the community and at home
• Visit patients at home to start treatment, carry out assessments, provide follow-up care, and offer ongoing support
• Teach and support patients, carers, and families so they feel confident managing treatment safely
• Build trusting relationships with patients and provide kind, personalised care
• Keep clear and accurate clinical records, including electronic patient notes
• Monitor how patients are doing and report any concerns or changes straight away
• Use and care for clinical equipment and supplies safely
• Work closely with the wider healthcare team to support the best possible patient outcomes
• Take part in team meetings, service improvements, and ongoing training and development
• Follow safeguarding, infection control, governance, and regulatory requirements at all times

Person Specification

Qualifications

Essential

• Registered Nurse with current NMC registration (Adult or Childrens Nurse)
• Minimum of 1 year post-registration experience
• Full UK or Irish driving licence

Desirable

• Registered Nurse with current NMC registration (Adult or Childrens Nurse)
• Minimum of 1 year post-registration experience
• Full UK or Irish driving licence

Experience

Essential

• Minimum of 1 year post-registration nursing experience
• Experience delivering high-quality patient care within clinical or community settings
• Experience working independently and managing workload effectively
• Maintaining accurate clinical documentation and patient records
• Experience in the management and care of vascular access devices, including PICC lines, central venous access devices (CVADs), or similar intravenous access devices

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

Be part of our passionate dietetic team at MFT where we have vision & motivation to empower people to achieve their goals, feel better & live longer. Here you'll enrich your career in one of the largest NHS Trusts in England. You'll be a highly valued member of our amazingly diverse seventy strong dietetic team, who make a real difference across 4 hospital sites. Based at Wythenshawe Hospital, you'll be close to vibrant Manchester, enjoying its culture and excellent transport links; whilst working in a suburban hospital which will become the centre of a new sustainable health village. As we work together to improve the services provided to our local community & those accessing our regional specialist services, you & your patients will benefit from the biggest electronic record system & innovative online patient portal.

We develop our workforce, here you can really advance your clinical expertise and leadership skills working alongside other vastly skilled colleagues. You'll have access to an array of internal and external training, including our leadership courses. Use your acquired skills to direct one of our multi-sited dietetic working groups in the progress of clinical policies; a preceptorship pathway; pre-registration placements, research projects; electronic outcomes; or health and wellbeing initiatives.

Main duties of the job

We are seeking an enthusiastic and motivated Band 7 Specialist Dietitian to join our friendly and supportive Gastroenterology Dietetic Team at Wythenshawe Hospital, part of Manchester University NHS Foundation Trust.

This is an excellent opportunity to develop your specialist clinical and leadership skills within a well-established gastroenterology service. Working alongside an experienced team of specialist dietitians, you will provide clinical leadership,supervisionand support to colleagues, whilebenefitingfrom regular mentorship and professional development from the Clinical Lead Dietitian.

You will play a key role in delivering high-quality, evidence-based nutritional care across inpatient and outpatient services. The post holder will manage a varied caseload of gastroenterology medical and surgical inpatients, providing expert nutritional assessment and management, including oral, enteral and parenteral nutrition support.

The role also requires cover of specialist outpatient clinics, supporting patients with a wide range of gastrointestinal conditions, including coeliac disease, inflammatory bowel disease, liverdiseaseand functional bowel disorders.

As an integral member of the multidisciplinary team, you will work closely with consultants, specialist nurses, pharmacists, speech and language therapists and other allied health professionals to deliver patient-centredcare andoptimiseclinical outcomes.

About us

Join Manchester University NHS Foundation Trust (MFT) and become part of a 30,000 plus strong team, delivering exceptional care to over 1 million people every year. As the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe, we are forward-thinking, committed to clinical excellence and driven to deliver innovation, and continuous improvement.

Whether you're beginning your career or taking the next step, MFT offers a stimulating and supportive environment where your contribution truly matters. Our Hive Electronic Patient Record system enables safer, smarter, and more efficient ways of working - empowering you to deliver the best possible outcomes for our patients.You'll be part of a collaborative, multi-disciplinary community, working alongside professionals from a wide range of clinical backgrounds. Together, we push boundaries, share knowledge, and deliver care that transforms lives.

At MFT, you'll find a workplace where everyone is respected, supported, and encouraged to thrive. We offer clear clinical pathways for professional development, helping you grow your skills and achieve your ambitions.Your journey at MFT is more than a job - it's an opportunity to make a lasting impact. We'll support you as you shape the future of healthcare, one patient at a time.

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£49,387 to £56,515 a year pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

349-CSS-8220266-RL4

Job locations

Wythenshawe Hospital

Southmoor Road

Manchester

M23 9LT

United Kingdom

Job description

Job responsibilities

IMPORTANT CANDIDATE INFORMATION

To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading.

Explore Inside MFT Your Candidate Place

To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.

To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided.

Closing vacancy listings early

We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.

Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Disclosure and Barring Service (DBS) check

As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.

What is a DBS Check?

A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:

Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings.

Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role.

Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists.

Who Needs a DBS Check

Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.

The Costs for a DBS

At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.

For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december

DBS Update Service

Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Job description Job responsibilities IMPORTANT CANDIDATE INFORMATION To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading. Explore Inside MFT Your Candidate Place To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply. To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided. Closing vacancy listings early We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged. Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below. Use of Artificial Intelligence (AI) in your application Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone. Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application. Disclosure and Barring Service (DBS) check As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone. What is a DBS Check? A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role: Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings. Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role. Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists. Who Needs a DBS Check Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role. The Costs for a DBS At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred. For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december DBS Update Service Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Person Specification

Qualifications

Essential

• BSc (Hons) or post graduate Diploma in Dietetics.
• Current registration with HCPC.
• Qualification or evidence of working towards a Masters in area of specialisation.

Desirable

• Higher level degree eg Masters in relevant clinical area or in Clinical Leadership/Management/Education
• Teaching qualification
• Current membership of BDA

Experience

Essential

• Relevant post graduate dietetic experience
• In-depth knowledge to expert level in area of speciality required.
• Experience in a clinical supervisory role, providing support and guidance to junior members of staff and students.
• Evidence of contribution to service improvement.
• Evidence of CPD to comply with HPC requirements for registration.
• Experience of policy and/or protocol development.
• Experience in development and delivery of teaching and learning programmes at under and post-graduate level.
• Evidence of successful change management
• Experience of audit

Desirable

• Experience of managing a team including recruitment, selection and appraisal
• Clinical experience within area of speciality required.
• Clinical research experience

Skills and abilities

Essential

• Excellent oral and written communication skills with people from a wide variety of backgrounds, ages and settings.
• Presentation skills to demonstrate effective and efficient work.
• Evidence of effective working with MDT and multi-agency teams.
• Able to plan, prioritise and organise workload and meet deadlines despite repeated interruptions.
• Accurate anthropometric measuring skills.
• Competency in IT Office programmes and dietary analysis software.
• Well developed behaviour change and counselling skills.
• Ability to synthesise and analyse complex clinical and theoretical information.
• Able to work autonomously.
• Problem solving skills.

Desirable

• Publishing track record
• Evidence of presentations/lectures

Knowledge

Essential

• Detailed knowledge of clinical governance.
• Understanding of professional ethics and their application in practice.
• Understanding of team dynamics.
• Knowledge of current NHS trends which influence service provision.

Person Specification Qualifications Essential BSc (Hons) or post graduate Diploma in Dietetics. Current registration with HCPC. Qualification or evidence of working towards a Masters in area of specialisation. Desirable Higher level degree eg Masters in relevant clinical area or in Clinical Leadership/Management/Education Teaching qualification Current membership of BDA Experience Essential Relevant post graduate dietetic experience In-depth knowledge to expert level in area of speciality required. Experience in a clinical supervisory role, providing support and guidance to junior members of staff and students. Evidence of contribution to service improvement. Evidence of CPD to comply with HPC requirements for registration. Experience of policy and/or protocol development. Experience in development and delivery of teaching and learning programmes at under and post-graduate level. Evidence of successful change management Experience of audit Desirable Experience of managing a team including recruitment, selection and appraisal Clinical experience within area of speciality required. Clinical research experience Skills and abilities Essential Excellent oral and written communication skills with people from a wide variety of backgrounds, ages and settings. Presentation skills to demonstrate effective and efficient work. Evidence of effective working with MDT and multi-agency teams. Able to plan, prioritise and organise workload and meet deadlines despite repeated interruptions. Accurate anthropometric measuring skills. Competency in IT Office programmes and dietary analysis software. Well developed behaviour change and counselling skills. Ability to synthesise and analyse complex clinical and theoretical information. Able to work autonomously. Problem solving skills. Desirable Publishing track record Evidence of presentations/lectures Knowledge Essential Detailed knowledge of clinical governance. Understanding of professional ethics and their application in practice. Understanding of team dynamics. Knowledge of current NHS trends which influence service provision.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

Wythenshawe Hospital

Southmoor Road

Manchester

M23 9LT

United Kingdom

Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

Wythenshawe Hospital

Southmoor Road

Manchester

M23 9LT

United Kingdom

Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Job summary

Exciting opportunities have arisen to join our newly integrated CNWL Milton Keynes Administration Hub as a full-time Adult Single Point of Access (ASPA) Administrator. This role is a vital part of the front door to Milton Keynes Community Health Services.You will join a highly motivated, supportive and dynamic administrative team, playing a key role in ensuring patients,carers,healthcare professionals and partner organisations receive a responsive,efficient and high-quality service. The Administration Hub supports a wide range of Community Health Services across Milton Keynes,including the Adult Single Point of Access (ASPA) Children's Single Point of Access (CSPA),and the Business Support Team. The Hub acts as a central coordination point for referrals, enquiries and appointment management, providing an essential link between patients,carers,healthcare professionals and CNWL clinical services..This is an exciting opportunity to be part of a newly integrated service that is transforming access to Community Health Services across Milton Keynes.Working in a fast-paced environment,you will contribute to delivering an excellent patient experience while supporting clinical teams to provide safe and effective care.We are looking for individuals who are organised, adaptable and proactive, with excellent communication,customer service and administrative skills.If you are passionate about making a difference and thrive in a team-focused environment,we would love to hear from you.

Main duties of the job

Main Duties of the job please see detailed job description and main responsibilities. As well as the attached documents.

About us

At Central and North West London NHS Foundation Trust (CNWL) we are passionate about delivering high-quality patient-centred safe and effective care across a range of settings including hospitals community clinics and patients homes.

Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. "Separate provisions are applied to workers who have been sponsored and continuously held a Skilled Worker visa since prior to 04/04/2024."

As such, if you don't meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form.

Please note role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE).

For further info please visit: Skilled Worker visa: Overview - GOV.UK

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year Per annum [Pro rata if PT]

Contract

Permanent

Working pattern

Full-time

Reference number

333-D-MK-CM-1240

Job locations

CNWL Community Health Care Service

Open University, Charles Pinfold Building, Walton Hall

Milton Keynes

MK7 6AA

United Kingdom

Job description

Job responsibilities

MAIN DUTIES & RESPONSIBILITIES

Answer telephone calls received into the Single Point of Access (SPA), dealing with enquiries from service users, GPs, healthcare professionals and external agencies in a courteous, professional and efficient manner, ensuring a high standard of service is maintained and directing callers to clinical staff where appropriate, following agreed pathways. Receive referrals into the service and allocate work to teams and individual clinical staff using agreed allocation tools, policies and procedures. Book, manage and amend appointments for service lines in line with local policies and processes, maintaining accurate electronic and paper records as required. Information handled may be confidential and of a sensitive nature. Respond to queries both face-to-face and via telephone, ensuring messages are accurately recorded and passed to the appropriate member of staff in a timely manner. Create, update and maintain clinical records in accordance with Information Governance requirements, Trust policies and clinical system guidance. Enter and maintain clinical and demographic data on Trust systems accurately and promptly, including appointments, referrals, attendance records and other service-related information. Support clinical staff within clinic settings, ensuring attendance registers and patient records are updated and maintained appropriately. Produce information packs, correspondence and other documentation required by service lines. Undertake general administrative duties including copy typing, scanning, photocopying, printing, filing and document management. Manage incoming and outgoing post, emails and other communications on a daily basis. Make and receive telephone calls to both internal and external stakeholders as required by the service. Assist with meeting arrangements, preparation of documentation and coordination of information as required. Organise and maintain inventories of office and clinical equipment and support associated calibration processes where necessary. Attend and actively participate in team meetings, service meetings, supervision sessions, appraisals and regular reviews with line management. Prepare for and participate in assessments, training programmes and development activities as required by the Trust. Support the induction, demonstration of processes and training of staff within the remit of the role. Work in accordance with Milton Keynes safeguarding policies, procedures and codes of practice. Maintain awareness and understanding of infection prevention and control requirements relating to adults, children and young people. Maintain strict confidentiality at all times and comply with all relevant data protection and information governance requirements. Present a professional manner and appearance at all times when representing the service and Trust. Act as a flexible and supportive member of the team, providing cover and assistance across services as required. Undertake any other duties commensurate with the grade of the post to meet the operational needs of the service and Trust. RIDER CLAUSEThis job description provides an outline of the main duties and responsibilities of the post and is not intended to be an exhaustive list. Duties may be amended from time to time to meet the changing needs of the Trust and service. PROBATIONARY PERIODThis post is subject to the Trust's three-month probationary period for new staff

Job description Job responsibilities MAIN DUTIES & RESPONSIBILITIES Answer telephone calls received into the Single Point of Access (SPA), dealing with enquiries from service users, GPs, healthcare professionals and external agencies in a courteous, professional and efficient manner, ensuring a high standard of service is maintained and directing callers to clinical staff where appropriate, following agreed pathways. Receive referrals into the service and allocate work to teams and individual clinical staff using agreed allocation tools, policies and procedures. Book, manage and amend appointments for service lines in line with local policies and processes, maintaining accurate electronic and paper records as required. Information handled may be confidential and of a sensitive nature. Respond to queries both face-to-face and via telephone, ensuring messages are accurately recorded and passed to the appropriate member of staff in a timely manner. Create, update and maintain clinical records in accordance with Information Governance requirements, Trust policies and clinical system guidance. Enter and maintain clinical and demographic data on Trust systems accurately and promptly, including appointments, referrals, attendance records and other service-related information. Support clinical staff within clinic settings, ensuring attendance registers and patient records are updated and maintained appropriately. Produce information packs, correspondence and other documentation required by service lines. Undertake general administrative duties including copy typing, scanning, photocopying, printing, filing and document management. Manage incoming and outgoing post, emails and other communications on a daily basis. Make and receive telephone calls to both internal and external stakeholders as required by the service. Assist with meeting arrangements, preparation of documentation and coordination of information as required. Organise and maintain inventories of office and clinical equipment and support associated calibration processes where necessary. Attend and actively participate in team meetings, service meetings, supervision sessions, appraisals and regular reviews with line management. Prepare for and participate in assessments, training programmes and development activities as required by the Trust. Support the induction, demonstration of processes and training of staff within the remit of the role. Work in accordance with Milton Keynes safeguarding policies, procedures and codes of practice. Maintain awareness and understanding of infection prevention and control requirements relating to adults, children and young people. Maintain strict confidentiality at all times and comply with all relevant data protection and information governance requirements. Present a professional manner and appearance at all times when representing the service and Trust. Act as a flexible and supportive member of the team, providing cover and assistance across services as required. Undertake any other duties commensurate with the grade of the post to meet the operational needs of the service and Trust. RIDER CLAUSEThis job description provides an outline of the main duties and responsibilities of the post and is not intended to be an exhaustive list. Duties may be amended from time to time to meet the changing needs of the Trust and service. PROBATIONARY PERIODThis post is subject to the Trust's three-month probationary period for new staff

Person Specification

Qualifications and Training

Essential

• Good level of education up to GCSE Level English and Mathematics
• Evidenced Computer skills and relevant qualifications or demonstrable experience.

Desirable

• NVQ Level 2 Business & Administration or equivalent experience

Knowledge and Experience

Essential

• Experience of office administration
• Experience of organising and prioritising your own work load
• Experience of working with SystmOne in the management of patient records.
• Confident with SystemOne processes and experienced in handling clinical workflows
• Demonstrate awareness of issues around confidentiality and information sharing and data protection
• Knowledge of current public health agenda
• Knowledge of health promotion topics relating to adults
• Knowledge of office technologies
• Knowledge and understanding of Infection Prevention and Control
• Be competent in use of Microsoft Word, Excel, PowerPoint & Outlook
• Able to set up and maintain electronic and manual filing systems
• Ability to drive and have vehicle available for work for transport between community bases/settings
• Flexible approach to working independently or as part of a close-knit team
• Ability to undertake liaison with other agencies as appropriate.

Desirable

• Experience of working with the public, in a customer service based setting.
• Experience of working in the NHS within a community setting

Person Specification Qualifications and Training Essential Good level of education up to GCSE Level English and Mathematics Evidenced Computer skills and relevant qualifications or demonstrable experience. Desirable NVQ Level 2 Business & Administration or equivalent experience Knowledge and Experience Essential Experience of office administration Experience of organising and prioritising your own work load Experience of working with SystmOne in the management of patient records. Confident with SystemOne processes and experienced in handling clinical workflows Demonstrate awareness of issues around confidentiality and information sharing and data protection Knowledge of current public health agenda Knowledge of health promotion topics relating to adults Knowledge of office technologies Knowledge and understanding of Infection Prevention and Control Be competent in use of Microsoft Word, Excel, PowerPoint & Outlook Able to set up and maintain electronic and manual filing systems Ability to drive and have vehicle available for work for transport between community bases/settings Flexible approach to working independently or as part of a close-knit team Ability to undertake liaison with other agencies as appropriate. Desirable Experience of working with the public, in a customer service based setting. Experience of working in the NHS within a community setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

CNWL Community Health Care Service

Open University, Charles Pinfold Building, Walton Hall

Milton Keynes

MK7 6AA

United Kingdom

Employer's website

https://www.cnwl.nhs.uk/work (Opens in a new tab)

Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

CNWL Community Health Care Service

Open University, Charles Pinfold Building, Walton Hall

Milton Keynes

MK7 6AA

United Kingdom

Employer's website

https://www.cnwl.nhs.uk/work (Opens in a new tab)

Job summary

Woodland Avenue Practice is looking for a caring, enthusiastic and reliable Healthcare Assistant to join our friendly primary-care team.

We welcome applications from both developing HCAs who require further training and experienced candidates with an established range of primary-care competencies. The successful applicants salary and duties will reflect their qualifications, experience and assessed clinical competencies.

Main duties of the job

Working under the supervision of the clinical team, you will support the delivery of safe, effective and compassionate care to our patients.

Depending on your training and competencies, your duties may include

Phlebotomy and correct handling of clinical samples

Blood pressure, pulse, temperature, height, weight and BMI measurements

ECGs and ambulatory blood pressure monitoring

NHS health checks and new patient health checks

Urinalysis, blood glucose and HbA1c testing

Supporting long term condition reviews

Diabetic foot checks

Peak flow and oxygen saturation measurements

Wound care, dressings and removal of sutures or clips

Vaccinations under an appropriate lawful instruction, where trained and authorised

Assisting clinicians with minor surgery and other procedures

Providing lifestyle and health promotion information

Maintaining accurate electronic patient records

Preparing clinical rooms, monitoring stock and supporting infection control

Acting as a trained chaperone when required

Applicants will only be asked to undertake duties for which they have been appropriately trained, assessed as competent and authorised.

About us

Our practice in Luton has a population of approximately 13,000.

We provide high-quality, patient-centred care while maintaining an inclusive working environment.

Our team is made up of experienced GP partners and a salaried GP, Advanced Clinical Practitioners, Practice Nurses, Health Care Assistants, Allied health professionals, and a dedicated administrative team, all working collaboratively to deliver excellent services.

Details

Date posted

15 September 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A4183-26-0011

Job locations

30 Woodland Avenue

Luton

Bedfordshire

LU3 1RW

United Kingdom

Job description

Job responsibilities

Job purpose

To support the clinical team in delivering safe, effective and compassionate primary care services to the practice population.

The Healthcare Assistant will undertake delegated clinical and administrative duties within their demonstrated competence, following practice policies, infection-prevention procedures and relevant professional guidance. The postholder will help patients manage their health, support long-term condition monitoring and contribute to the efficient running of the practice.

Main duties and responsibilities

Patient care and clinical duties

Following appropriate training, competency assessment and authorisation, duties may include:

• Undertaking NHS health checks, new-patient health checks and basic health assessments.
• Measuring and recording blood pressure, pulse, temperature, respiratory rate, height, weight and body mass index.
• Performing phlebotomy and ensuring samples are labelled, stored and transported correctly.
• Performing urinalysis and collecting other specimens.
• Carrying out ECGs.
• Supporting ambulatory blood-pressure monitoring.
• Measuring oxygen saturation and peak expiratory flow.
• Supporting long-term condition reviews.
• Undertaking foot checks for patients with diabetes, where trained and assessed as competent.
• Providing lifestyle information on healthy eating, physical activity, smoking cessation and alcohol consumption.
• Administering vaccinations only when appropriately trained, assessed as competent and authorised under a valid Patient Specific Direction or other lawful instruction.
• Assisting clinicians with minor surgery, examinations and other procedures.
• Undertaking wound care, dressings, suture or clip removal only where appropriately trained and authorised.
• Preparing consultation and treatment rooms before and after clinical sessions.
• Recognising changes or concerns in a patients condition and promptly escalating these to a registered clinician.
• Responding appropriately to medical emergencies in accordance with practice procedures.

The postholder must not undertake any activity for which they have not been trained, assessed as competent and authorised.

Patient communication

• Welcome patients and treat them with dignity, kindness and respect.
• Explain procedures clearly and obtain the patients valid consent before providing care.
• Communicate sensitively with patients, carers and families, including those who may have communication difficulties or require reasonable adjustments.
• Maintain professional boundaries and protect patient confidentiality.
• Promote equitable access to healthcare and support the practices commitment to providing an inclusive and non-discriminatory service.
• Act as a chaperone when trained, authorised and requested to do so.

Clinical records and administration

• Record observations, procedures and patient information accurately and promptly in the electronic clinical record.
• Use appropriate clinical codes in accordance with practice procedures.
• Process samples, test results and related documentation safely.
• Maintain accurate stock records and notify the appropriate person when supplies need replenishing.
• Support recall programmes, health-promotion campaigns and quality-improvement work.
• Assist with audits and searches when requested.
• Follow data-protection, confidentiality and information-governance requirements.

Infection prevention and clinical safety

• Follow infection-prevention and control policies at all times.
• Use personal protective equipment appropriately.
• Clean clinical equipment and work areas in accordance with practice procedures.
• Ensure the safe handling and disposal of clinical waste and sharps.
• Maintain cold-chain requirements where relevant to the role.
• Check clinical equipment and report faults, shortages or safety concerns promptly.
• Report incidents and near misses through the practice reporting process.
• Participate in infection-control audits and mandatory training.

Safeguarding

• Remain alert to possible signs of abuse, neglect, exploitation or coercion involving children or adults at risk.
• Report safeguarding concerns promptly to the appropriate safeguarding lead or clinician.
• Work in accordance with the practices safeguarding policies and local procedures.
• Complete safeguarding training at the level required for the role.

Teamworking

• Work collaboratively with GPs, nurses, pharmacists, care coordinators, reception staff and other members of the multidisciplinary team.
• Attend clinical, operational and staff meetings as required.
• Support colleagues during periods of increased demand, while remaining within the boundaries of the role.
• Contribute to a respectful, inclusive and supportive working environment.
• Communicate effectively with community and secondary-care services when authorised to do so.

Professional development

• Maintain a portfolio of training and competency assessments.
• Complete mandatory training within required timescales.
• Participate in induction, supervision, appraisal and performance-development reviews.
• Take responsibility for identifying learning needs and maintaining competence.
• Accept and act upon constructive feedback.
• Immediately disclose any limitation that could affect the safe performance of duties.

General responsibilities

The postholder will:

• Work in accordance with practice policies, protocols and standard operating procedures.
• Maintain confidentiality in line with UK GDPR, the Data Protection Act 2018 and NHS information-governance requirements.
• Comply with health and safety, equality, infection-control, safeguarding and medicines-management requirements.
• Promote dignity, equality, diversity and inclusion.
• Work flexibly to meet the reasonable needs of the service.
• Undertake other appropriate duties consistent with the nature and level of the role.

Confidentiality

During employment, the postholder may have access to confidential information relating to patients, their carers, practice staff and other organisations. This information must not be disclosed to unauthorised individuals. All information must be handled securely and in accordance with legislation, NHS guidance and practice policies.

Equality, diversity and inclusion

Woodland Avenue Practice is committed to providing an inclusive service and workplace. The postholder must treat patients, carers, visitors and colleagues fairly and respectfully, regardless of age, disability, sex, race, religion or belief, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy or maternity, nationality, immigration status or socioeconomic circumstances.

Person specification

Essential qualifications and experience

• Basic literacy, numeracy and IT skills.
• Understanding of confidentiality, consent and professional boundaries.
• Understanding of safeguarding and infection prevention.
• Ability to communicate clearly and compassionately.
• Ability to work independently within agreed limits and as part of a multidisciplinary team.
• Willingness to complete mandatory training and ongoing competency assessments.

Desirable qualifications and experience

• Experience of working in a healthcare, care or patient-facing environment.
• Evidence of competence in the clinical activities required for the position, or willingness to undertake supervised training.

• Previous experience as a Healthcare Assistant in general practice or another NHS setting.
• Competency in phlebotomy.
• Experience of performing ECGs, health checks and physiological observations.
• Experience supporting long-term condition monitoring.
• Competency in wound care, diabetic foot checks or vaccination support.
• Experience using a GP clinical system such as EMIS Web or SystmOne.
• Knowledge of clinical coding, recall systems and primary-care quality frameworks.
• Basic Life Support or Immediate Life Support training.

Personal qualities

• Caring, courteous and patient-focused.
• Reliable, punctual and well organised.
• Calm and professional under pressure.
• Respectful of confidentiality and cultural differences.
• Able to recognise personal limitations and seek support.
• Committed to high standards of safety and quality.
• Flexible and willing to adapt to service needs.
• Able to manage competing priorities appropriately.

Employment requirements

Scope of the role

This job description describes the main responsibilities of the position but is not exhaustive. It may be reviewed and amended following consultation with the postholder to reflect changes in patient needs, practice services, legislation or NHS guidance.

Job description Job responsibilities Job purposeTo support the clinical team in delivering safe, effective and compassionate primary care services to the practice population.The Healthcare Assistant will undertake delegated clinical and administrative duties within their demonstrated competence, following practice policies, infection-prevention procedures and relevant professional guidance. The postholder will help patients manage their health, support long-term condition monitoring and contribute to the efficient running of the practice.Main duties and responsibilitiesPatient care and clinical dutiesFollowing appropriate training, competency assessment and authorisation, duties may include: Undertaking NHS health checks, new-patient health checks and basic health assessments. Measuring and recording blood pressure, pulse, temperature, respiratory rate, height, weight and body mass index. Performing phlebotomy and ensuring samples are labelled, stored and transported correctly. Performing urinalysis and collecting other specimens. Carrying out ECGs. Supporting ambulatory blood-pressure monitoring. Measuring oxygen saturation and peak expiratory flow. Supporting long-term condition reviews. Undertaking foot checks for patients with diabetes, where trained and assessed as competent. Providing lifestyle information on healthy eating, physical activity, smoking cessation and alcohol consumption. Administering vaccinations only when appropriately trained, assessed as competent and authorised under a valid Patient Specific Direction or other lawful instruction. Assisting clinicians with minor surgery, examinations and other procedures. Undertaking wound care, dressings, suture or clip removal only where appropriately trained and authorised. Preparing consultation and treatment rooms before and after clinical sessions. Recognising changes or concerns in a patients condition and promptly escalating these to a registered clinician. Responding appropriately to medical emergencies in accordance with practice procedures. The postholder must not undertake any activity for which they have not been trained, assessed as competent and authorised.Patient communication Welcome patients and treat them with dignity, kindness and respect. Explain procedures clearly and obtain the patients valid consent before providing care. Communicate sensitively with patients, carers and families, including those who may have communication difficulties or require reasonable adjustments. Maintain professional boundaries and protect patient confidentiality. Promote equitable access to healthcare and support the practices commitment to providing an inclusive and non-discriminatory service. Act as a chaperone when trained, authorised and requested to do so. Clinical records and administration Record observations, procedures and patient information accurately and promptly in the electronic clinical record. Use appropriate clinical codes in accordance with practice procedures. Process samples, test results and related documentation safely. Maintain accurate stock records and notify the appropriate person when supplies need replenishing. Support recall programmes, health-promotion campaigns and quality-improvement work. Assist with audits and searches when requested. Follow data-protection, confidentiality and information-governance requirements. Infection prevention and clinical safety Follow infection-prevention and control policies at all times. Use personal protective equipment appropriately. Clean clinical equipment and work areas in accordance with practice procedures. Ensure the safe handling and disposal of clinical waste and sharps. Maintain cold-chain requirements where relevant to the role. Check clinical equipment and report faults, shortages or safety concerns promptly. Report incidents and near misses through the practice reporting process. Participate in infection-control audits and mandatory training. Safeguarding Remain alert to possible signs of abuse, neglect, exploitation or coercion involving children or adults at risk. Report safeguarding concerns promptly to the appropriate safeguarding lead or clinician. Work in accordance with the practices safeguarding policies and local procedures. Complete safeguarding training at the level required for the role. Teamworking Work collaboratively with GPs, nurses, pharmacists, care coordinators, reception staff and other members of the multidisciplinary team. Attend clinical, operational and staff meetings as required. Support colleagues during periods of increased demand, while remaining within the boundaries of the role. Contribute to a respectful, inclusive and supportive working environment. Communicate effectively with community and secondary-care services when authorised to do so. Professional development Maintain a portfolio of training and competency assessments. Complete mandatory training within required timescales. Participate in induction, supervision, appraisal and performance-development reviews. Take responsibility for identifying learning needs and maintaining competence. Accept and act upon constructive feedback. Immediately disclose any limitation that could affect the safe performance of duties. General responsibilitiesThe postholder will: Work in accordance with practice policies, protocols and standard operating procedures. Maintain confidentiality in line with UK GDPR, the Data Protection Act 2018 and NHS information-governance requirements. Comply with health and safety, equality, infection-control, safeguarding and medicines-management requirements. Promote dignity, equality, diversity and inclusion. Work flexibly to meet the reasonable needs of the service. Undertake other appropriate duties consistent with the nature and level of the role. ConfidentialityDuring employment, the postholder may have access to confidential information relating to patients, their carers, practice staff and other organisations. This information must not be disclosed to unauthorised individuals. All information must be handled securely and in accordance with legislation, NHS guidance and practice policies.Equality, diversity and inclusionWoodland Avenue Practice is committed to providing an inclusive service and workplace. The postholder must treat patients, carers, visitors and colleagues fairly and respectfully, regardless of age, disability, sex, race, religion or belief, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy or maternity, nationality, immigration status or socioeconomic circumstances.Person specificationEssential qualifications and experience Basic literacy, numeracy and IT skills. Understanding of confidentiality, consent and professional boundaries. Understanding of safeguarding and infection prevention. Ability to communicate clearly and compassionately. Ability to work independently within agreed limits and as part of a multidisciplinary team. Willingness to complete mandatory training and ongoing competency assessments. Desirable qualifications and experience Experience of working in a healthcare, care or patient-facing environment. Evidence of competence in the clinical activities required for the position, or willingness to undertake supervised training. Previous experience as a Healthcare Assistant in general practice or another NHS setting. Competency in phlebotomy. Experience of performing ECGs, health checks and physiological observations. Experience supporting long-term condition monitoring. Competency in wound care, diabetic foot checks or vaccination support. Experience using a GP clinical system such as EMIS Web or SystmOne. Knowledge of clinical coding, recall systems and primary-care quality frameworks. Basic Life Support or Immediate Life Support training. Personal qualities Caring, courteous and patient-focused. Reliable, punctual and well organised. Calm and professional under pressure. Respectful of confidentiality and cultural differences. Able to recognise personal limitations and seek support. Committed to high standards of safety and quality. Flexible and willing to adapt to service needs. Able to manage competing priorities appropriately. Employment requirementsScope of the roleThis job description describes the main responsibilities of the position but is not exhaustive. It may be reviewed and amended following consultation with the postholder to reflect changes in patient needs, practice services, legislation or NHS guidance.

Person Specification

Experience

Essential

• Competence in core skills, venepuncture, blood pressure monitoring,
• ECG recording
• Ability to work within a team
• Strong communication and interpersonal skills

Desirable

• Experience working as a Healthcare Assistant in Primary Care
• Understanding of clinical governance and safe guarding
• IT proficiency and ability to maintain accurate clinical records

Person Specification Experience Essential Competence in core skills, venepuncture, blood pressure monitoring, ECG recording Ability to work within a team Strong communication and interpersonal skills Desirable Experience working as a Healthcare Assistant in Primary Care Understanding of clinical governance and safe guarding IT proficiency and ability to maintain accurate clinical records

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Woodland Avenue Practice

Address

30 Woodland Avenue

Luton

Bedfordshire

LU3 1RW

United Kingdom

Employer's website

https://www.woodlandavenuepractice.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Woodland Avenue Practice

Address

30 Woodland Avenue

Luton

Bedfordshire

LU3 1RW

United Kingdom

Employer's website

https://www.woodlandavenuepractice.nhs.uk/ (Opens in a new tab)

Job summary

UNLOCK YOUR BEST WORK LIFE + make a difference for every patient Healthcare Assistant Outpatients -Plymouth

• Salary: £21,149.44 per year (pro-rata)
• Part-time, 32 hours per week
• 25 days annual leave +Bank Holidays
• Access to wellness and a wide range of discounted life style brands
• Continuous Training and development

At Practice Plus Group Hospital Plymouth, we put patients at the heart of everything we do. We are looking for a caring, professional and motivated Healthcare Assistant to join our Outpatients team. This is a fantastic opportunity to work within a supportive multidisciplinary team, delivering high-quality care and an excellent patient experience in a modern hospital environment. ABOUT THE ROLE As an Outpatient Healthcare Assistant, you will support the clinical team in delivering safe, effective and compassionate care. Working under the direction of qualified professionals, you'll provide both clinical and non-clinical support, helping patients throughout their journey while ensuring the smooth day-to-day running of the department. You'll play an important role in maintaining a welcoming, clean and efficient environment for patients, visitors and colleagues.

Main duties of the job

You'll support patients with fundamental care needs, assist with observations and vital signs, maintain accurate patient records and help prepare patients for treatments and investigations. You'll work closely with nurses and other healthcare professionals, provide a professional reception service when required, answer enquiries, support administrative processes and ensure patient dignity, privacy and confidentiality are maintained at all times.

About us

You will be a positive team player who can prioritise workloads, communicate confidently with patients and colleagues, and deliver high standards of customer service. You'll understand the importance of confidentiality, infection prevention, equality, diversity and inclusion, and always act in a professional and patient-centred manner. Flexibility to work shift patterns is required. WHAT WE OFFER At Practice Plus Group, we'll support you to be your best. In return for your commitment, you'll gain access to a range of benefits including opportunities for training and development, a supportive team culture and the chance to make a real difference to patients every day. You'll be encouraged to develop your skills, achieve competencies and progress your career within a leading independent healthcare provider. APPLYING Applicants must have the right to work in the UK. Unfortunately, we are unable to offer sponsorship for this role unless otherwise stated. Practice Plus Group is committed to creating a diverse environment and is proud to be an equal opportunities employer. We welcome applications from all backgrounds and will make reasonable adjustments throughout the recruitment process where required. We reserve the right to close this vacancy early should we receive a sufficient number of suitable applications or identify an appropriate candidate before the advertised closing date.

Job description

Job responsibilities

UNLOCK YOUR BEST WORK LIFE + make a difference for every patient Healthcare Assistant Outpatients -Plymouth

• Salary: £21,149.44 per year (pro-rata)
• Part-time, 32 hours per week
• 25 days annual leave +Bank Holidays
• Access to wellness and a wide range of discounted life style brands
• Continuous Training and development

At Practice Plus Group Hospital Plymouth, we put patients at the heart of everything we do. We are looking for a caring, professional and motivated Healthcare Assistant to join our Outpatients team. This is a fantastic opportunity to work within a supportive multidisciplinary team, delivering high-quality care and an excellent patient experience in a modern hospital environment. ABOUT THE ROLE As an Outpatient Healthcare Assistant, you will support the clinical team in delivering safe, effective and compassionate care. Working under the direction of qualified professionals, you'll provide both clinical and non-clinical support, helping patients throughout their journey while ensuring the smooth day-to-day running of the department. You'll play an important role in maintaining a welcoming, clean and efficient environment for patients, visitors and colleagues.

Person Specification

Qualifications

Essential

• See JD

Desirable

• See JD

Experience

Essential

• See JD

Desirable

• See JD

Additional Criteria

Essential

• See JD

Desirable

• See JD

Job summary

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE FOR EVERY PATIENT

At Shepton Mallet Hospital, we have an exciting opportunity for a Head of Nursing and Clinical Services to join our Senior Management Team. In this influential leadership role, you'll help shape and deliver our clinical strategy, ensuring safe, effective, patient-focused care across a broad range of services including Theatres, Wards, Pre-Operative Assessment, Outpatients, Endoscopy, Therapies, Imaging, Pharmacy and Sterile Services. You'll work closely with senior clinical and operational leaders to drive outstanding patient outcomes, experience, governance and service development.

Shepton Mallet Hospital is part of Practice Plus Group, one of the UK's leading independent healthcare providers. We are committed to delivering high quality healthcare, improving lives and providing excellent patient experiences. As a senior leader, you'll play a key role in supporting our transformation agenda, developing high-performing teams and ensuring our services remain responsive, innovative and compliant with regulatory standards.

Main duties of the job

As our Head of Nursing and Clinical Services, you will report to the Hospital Director and accountable to the Chief Nurse, you'll provide professional, operational and clinical leadership across Nursing and AHP services. You'll lead Heads of Department, oversee workforce planning, support financial and operational performance, drive quality improvement initiatives and maintain robust clinical governance processes. You'll build strong relationships with consultants, NHS partners and key stakeholders, whilst ensuring compliance with CQC standards and organisational policies. The role will also participate in the hospital on-call rota.

For more information, review the attached job description or contact [email protected]

About us

As a registered Nurse (NMC) or AHP (HCPC) with a relevant Master's degree or equivalent postgraduate qualification, you will also have:

• Significant senior leadership experience within acute healthcare
• A strong track record of managing services, leading change, developing clinical teams and delivering outstanding patient care.
• Experience of CQC compliance, governance, incident management, workforce planning, financial management and stakeholder engagement.
• Strong leadership, communication and influencing skills which are key to success in this role.

What you can expect in return:

• A competitive salary based on experience
• An extensive range of wellbeing and lifestyle benefits
• 25 days annual leave (increasing with service) plus bank holidays
• Mandatory training through our excellent in-house education programme
• The support you need to grow in your role and continue your professional development

To apply for the role, click on the link below. If you have any questions, contact [email protected] in our friendly resourcing team.

Applications will be processed at the time of application, Practice Plus Group therefore reserves the right to close the advertisement before the stated closing date.

Our employment offers are subject to receipt of satisfactory pre-employment checks. At Practice Plus Group, we actively promote diversity and equal opportunities.

Applicants must have the right to work in the UK.

#L1-SM1

Job description

Job responsibilities

For more information please request a copy of the full job description from [email protected]

Person Specification

Qualifications

Essential

• Registered Nurse (NMC) or AHP (HCPC) with a relevant Master's degree or equivalent postgraduate qualification.
• Significant senior leadership experience within acute healthcare.
• A strong track record of managing services, leading change, developing clinical teams and delivering outstanding patient care.
• Experience of CQC compliance, governance, incident management, workforce planning, financial management and stakeholder engagement.
• Strong leadership, communication and influencing skills.

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

Practice Plus Group is one of Englands largest independent providers of self-pay, insured and NHS healthcare. Practice Plus Group Hospital Plymouth has a CQC Good rating and provides excellent healthcare to the population of Plymouth and the south west region, including Cornwall, Isles of Scilly and all of Devon. We are an elective surgical centre providing arthroplasty surgery, orthopaedics, general surgery, endoscopy and cataract surgery.

The clinical services include Outpatients, Day Surgery Unit, Inpatient Ward, Theatres, Endoscopy suite, Radiography, Physiotherapy and Pharmacy with care provided by a multidisciplinary team.

We are looking to recruit an experienced Pre-Assessment Nurse for our Outpatients Department. This is an exciting time to join PPG Plymouth as we are increasing our clinical activity and growing our teams. The inpatient ward primarily cares for our post-operative arthroplasty patients with some general surgery and other orthopaedic surgery patients.

To Find out more information please contact [email protected]

Main duties of the job

As a Pre-Assessment Nurse in our Outpatients department you deliver a high standard of patient care supported by evidence based practice.

The Pre-Assessment Nurse will ensure that nursing is practised within the constraints of and guided by:

• All relevant Department of Health Legislation
• NMC Code of professional conduct.
• Care quality commission
• NICE guidelines
• Practice Plus Group policies and procedures.
• OPD Unit specific policies and procedures.

The post holder will function as a clinical practitioner within the Outpatient and Pre-assessment Service and will be responsible for the delivery of patient care, managing and organising a work load on a daily basis.

The post holder will ensure effective communication in which high quality patient care is delivered.

About us

Qualification:

• NMC Registered Nurse Part 1
• ECG, Venepuncture training

Experience:

• Recent experience at Band 5 or equivalent in an acute surgical setting.
• Experience in Orthopaedics
• Experience in a pre-assessment/outpatient setting
• Ability to demonstrate evidence based practice.

Skills and Knowledge:

• Ability to plan, allocate and evaluate own work and develop self to enhance performance of others.
• Ability to teach/train/ develop Health Care Assistants
• Report writing skills
• Able to meet the needs of the patients
• Prepared to undertake appropriate pre-assessment qualifications and courses

In return:

• Competitive fixed salary
• Private pension
• 25 days annual leave +Bank Holidays
• Continuous Training and development
• Access to Reward and Gateway scheme

• Ability to maintain and enhance effective working relationships
• IT Skills
• Ability to plan, allocate and evaluate own work and develop self to enhance performance of others.
• Ability to teach/train/ develop Health Care Assistants
• Excellent communication skills both verbal and written
• Report writing skills
• Able to meet the needs of the patients
• Is familiar with the company Safety and Infection control policy and procedures.
• Computer literacy
• Prepared to undertake appropriate pre-assessment qualifications and courses
• Ability to work closely with and gain the respect of medical colleagues.

Abilityto take a clinical lead whilst reporting to a team leader

Details

Date posted

15 September 2026

Pay scheme

Other

Salary

£37,238.26 a year £35,944.27 per year

Contract

Fixed term

Duration

12 years

Working pattern

Full-time

Reference number

14588-1

Job locations

20

Brest Rd.

Plymouth

Devon

PL6 5XP

United Kingdom

Job description

Job responsibilities

Practice Plus Group is one of Englands largest independent providers of self-pay, insured and NHS healthcare. Practice Plus Group Hospital Plymouth has a CQC Good rating and provides excellent healthcare to the population of Plymouth and the south west region, including Cornwall, Isles of Scilly and all of Devon. We are an elective surgical centre providing arthroplasty surgery, orthopaedics, general surgery, endoscopy and cataract surgery.

The clinical services include Outpatients, Day Surgery Unit, Inpatient Ward, Theatres, Endoscopy suite, Radiography, Physiotherapy and Pharmacy with care provided by a multidisciplinary team.

We are looking to recruit an experienced Pre-Assessment Nurse for our Outpatients Department. This is an exciting time to join PPG Plymouth as we are increasing our clinical activity and growing our teams. The inpatient ward primarily cares for our post-operative arthroplasty patients with some general surgery and other orthopaedic surgery patients.

To Find out more information please contact [email protected]

Job description Job responsibilities Practice Plus Group is one of Englands largest independent providers of self-pay, insured and NHS healthcare. Practice Plus Group Hospital Plymouth has a CQC Good rating and provides excellent healthcare to the population of Plymouth and the south west region, including Cornwall, Isles of Scilly and all of Devon. We are an elective surgical centre providing arthroplasty surgery, orthopaedics, general surgery, endoscopy and cataract surgery. The clinical services include Outpatients, Day Surgery Unit, Inpatient Ward, Theatres, Endoscopy suite, Radiography, Physiotherapy and Pharmacy with care provided by a multidisciplinary team. We are looking to recruit an experienced Pre-Assessment Nurse for our Outpatients Department. This is an exciting time to join PPG Plymouth as we are increasing our clinical activity and growing our teams. The inpatient ward primarily cares for our post-operative arthroplasty patients with some general surgery and other orthopaedic surgery patients. To Find out more information please contact [email protected]

Person Specification

Qualifications

Essential

• See JD

Desirable

• See JD

Experience

Essential

• See JD

Desirable

• See JD

Additional Criteria

Essential

• See JD

Desirable

• See JD

Person Specification Qualifications Essential See JD Desirable See JD Experience Essential See JD Desirable See JD Additional Criteria Essential See JD Desirable See JD

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Practice Plus Group

Address

20

Brest Rd.

Plymouth

Devon

PL6 5XP

United Kingdom

Employer's website

https://practiceplusgroup.com/our-jobs/join-our-team/ (Opens in a new tab)

Employer details

Employer name

Practice Plus Group

Address

20

Brest Rd.

Plymouth

Devon

PL6 5XP

United Kingdom

Employer's website

https://practiceplusgroup.com/our-jobs/join-our-team/ (Opens in a new tab)

Job summary

Birmingham Community Healthcare NHS Foundation Trust Bank NEEDS YOU!

• Do you want to support the NHS in these unprecedented times?
• Are you passionate about care and looking for flexible working with weekly pay and NHS pension scheme membership?
• Do you want the opportunity to work in a large, diverse organisation that promotes values of being Caring, Open, Respectful, Responsible and Inclusive?
• If this appeals to you then apply now!

We are currently recruiting experienced Administrative and Clerical Bank Workers who are available to work Full Time hours on our Trust Bank,

Administrative Teams work from Monday to Friday and cover normal office hours

At the moment, there are no Evening and Weekend work shifts available

If you are an experienced Administrator, Personal Assistant, Secretary or HR Personnel, this could be the perfect opportunity for you

Temporary Staffing is an ideal way of beginning a career in the NHS !!

Main duties of the job

• The roles are based at various sites including Birmingham Dental Hospital, West Midlands Rehabilitation Centre, Moseley Hall Hospital and West Heath Hospital, as well as our Trust HQ at Priestley Wharf in Birmingham
• Your application will be shortlisted as soon as possible.
• We will advise you if you have been successful and are to be invited to an interview

If you have the relevant qualifications, skills and experience and want to support us in providingBest Care: Healthy Communities, take a look at the variety of roles available within BCHC Trust Bank.

About us

BCHC provide high quality community and specialist services within Birmingham and the West Midlands. We deliver over 100 clinical services, out in people's homes and in over 200 healthcare settings for adults, children, people with learning disabilities, those with rehabilitation needs and also dental services. One of our key objectives is to be 'a great place to work'enabling everyone within the organisation to be the best that they can be.

IMPORTANT

• Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.
• Also ensure all sections of the application form are completed fully; particularly that you provide full details of all referees including business email address, telephone contact details and postal address.

Details

Date posted

16 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£14.05 to £15.13 an hour per hour (inc. WTD pay) + enhancement

Contract

Bank

Working pattern

Full-time

Reference number

820-1002166A3-BANK-OCT

Job locations

Various

Birmingham

B7 4BN

United Kingdom

Job description

Job responsibilities

Recruitment DBS Update

With effect from 6 January 2026, all new employees who require a DBS as part of their role and current employees who require a new DBS or different level of DBS, will be recharged for the cost. Costs will only be recovered where individuals are not already paying this directly through the annual DBS Update Service.

For substantive employees, the Trust will continue to pay for the DBS as part of pre-employment checks where necessary and these costs will be recovered in three equal monthly instalments from the monthly salary.

Deductions for bank workers will be made weekly upon completion of mandatory training when payment is made and before any shifts can be worked.

For further information on the role, please see the attached assignment briefs Visit our websitehttps://www.bhamcommunity.nhs.uk/ for further details about our Trust

Job description Job responsibilities Recruitment DBS Update With effect from 6 January 2026, all new employees who require a DBS as part of their role and current employees who require a new DBS or different level of DBS, will be recharged for the cost. Costs will only be recovered where individuals are not already paying this directly through the annual DBS Update Service. For substantive employees, the Trust will continue to pay for the DBS as part of pre-employment checks where necessary and these costs will be recovered in three equal monthly instalments from the monthly salary. Deductions for bank workers will be made weekly upon completion of mandatory training when payment is made and before any shifts can be worked. For further information on the role, please see the attached assignment briefs Visit our websitehttps://www.bhamcommunity.nhs.uk/ for further details about our Trust

Person Specification

QualificationTrainingEducation

Essential

• QualificationTrainingEducation

Experience

Essential

• Experience

Other

Essential

• Standard of Application Form

Person Specification QualificationTrainingEducation Essential QualificationTrainingEducation Experience Essential Experience Other Essential Standard of Application Form

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Various

Birmingham

B7 4BN

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Various

Birmingham

B7 4BN

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Job summary

This vacancy is not eligible for Visa Sponsorship. Please do not apply unless you have another means of establishing a right to work.

Come and join our Events team, who are involved in recruiting new blood donors at a variety of events, including shopping centres and workplaces. You will be required on an as and when basis working variable hours and days, including weekdays, evenings, weekends and bank holidays with mutual agreement and prior notice.

You don't need a medical background, we just need you to have experience of working in a customer service environment, which can include in a voluntary capacity. You will set up and run What's Your Blood Type? events where you will perform blood typing testing for which training will be provided.

It's best if you live within about 30-60 minutes travel of Reading Donor Centre, since things can move quickly and you might need to travel at short notice (well always give you a heads-up though). Some events happen on weekends, so you'll need to be available occasionally but don't worry, its not every weekend. We do offer extra pay for weekend shifts, and well cover your travel costs based on our policy.

Main duties of the job

In this role you will work with the marketing team to register and book appointments for new blood donors at a variety of events, including shopping centres and workplaces. You will set up and run What's Your Blood Type? events where you will perform blood type testing.

Your duties at the events will include: -

• Collecting event equipment and manually setting up suitable spaces to run the event.
• Performing blood sampling (finger prick test) on members of the public in accordance with our procedures to produce a provisional blood group type for demonstration purposes only. Full training is provided.
• Offering information to members of the public on donation in general and specifically in relation to their provisional blood type.
• Providing reports to line manager on numbers of people seen and signed up as donors to continually monitor effectiveness of events.
• Packing away all equipment and returning this to base for safe disposal of sharps and clinical waste.
• Receiving training in basic care/first aid to enable you to respond in cases of adverse reactions.
• Loading, unloading, assembling and dismantling equipment on a daily basis, including heavy objects of up to 13 kgs.

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you'll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.

You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

Job description

Job responsibilities

Come and join our Events team, who are involved in recruiting new blood donors at a variety of events, including shopping centres and workplaces. You will be required on an as and when basis working variable hours and days, including weekdays, evenings, weekends and bank holidays with mutual agreement and prior notice.

You don’t need a medical background, we just need you to have experience of working in a customer service environment, which can include in a voluntary capacity. You will set up and run “What’s Your Blood Type?” events where you will perform blood typing testing for which training will be provided.

What we offer:

• You’ll get full training at our ‘Events Training Day’, where we’ll show you how to safely do a fingertip prick and everything else you need to know.
• Flexible working options – we promote flexible working where the role allows. We’re happy to discuss what flexibility might look like for you.
• Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
• Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions‎
• Supportive learning culture - we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
• Health and wellbeing support – we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endeavour to provide tailored workplace adjustments where possible.

As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.

You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website:

• Read about our application process
• Learn more about our culture at NHSBT

To learn more, please see the job description and person specification. These can be accessed via the link below, or by clicking ‘Apply’ if you are viewing this advert on another site.

Person Specification

Qualifications

Essential

• Educated to GCSE, NVQ Level 2 or equivalent qualification OR equivalent experience is essential
• Comfortable with performing clinical What's Your Blood Type? tests with full training.

Experience

Essential

• Experience of working in a customer service environment (including in a voluntary capacity) is essential.

Job summary

Specialist Physiotherapist (Stroke) - Band 6 - 26.25hrs

An exciting opportunity has arisen to join our experienced team of specialist physiotherapists within our Integrated Stroke Therapy Team, on part-time basis. The successful candidate will be part of a large, busy acute and rehabilitation stroke service located in the Primary Stroke Centre at Stockport NHS Foundation Trust.

We are looking for an enthusiastic, conscientious and flexible team player with excellent communication skills. Experience of neuro rehabilitation and working within an integrated stroke team is essential. The successful candidate will be able to demonstrate an adaptable approach to an ever changing complex environment whilst meeting national stroke guidelines and stroke standards.

Main duties of the job

You will be expected to work within a multi-disciplinary team providing specialist complex clinical assessments, physiotherapy treatment and advice to patients with complex neurological needs. You will also be expected to have excellent communication skills using a variety of media to discuss needs and progress with patients and relatives.

You will be responsible for managing a clinical caseload, including those with highly complex needs and will supervise and support the band 5 therapists with caseload management. You will ensure patients are prioritised and managed appropriately and timely discharge plans are made by liaising closely with the wider team and other agencies.

About us

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits we offer to you:

• Between 27-33 days of annual leave plus bank holidays
• NHS pension scheme membership
• Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
• NHS Staff discounts
• Cycle to work scheme
• Salary finance - for loans, savings, budget planning and tips on managing debt
• Stockport Credit Union- for local financial advice

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year pro rata per annum

Contract

Permanent

Working pattern

Part-time

Reference number

362-AHP6STR-09-26

Job locations

Stockport NHS Foundation Trust

Poplar Grove

Stockport

SK2 7JE

United Kingdom

Job description

Job responsibilities

The job description gives an overview of the main tasks and responsibilities of the role, and the person specifications focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.

If successful this vacancy will require an enhanced DBS check at a cost of £54.90. This cost will be deducted from your first Trust salaryIn addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16.

Job description Job responsibilities The job description gives an overview of the main tasks and responsibilities of the role, and the person specifications focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately. If successful this vacancy will require an enhanced DBS check at a cost of £54.90. This cost will be deducted from your first Trust salaryIn addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16.

Person Specification

Education & Qualifications

Essential

• Diploma/Degree in Physiotherapy
• State Registration with the Health and Care Professions Council.
• Evidence of continual professional development.
• Membership of CSP

Desirable

• Evidence of CPD postgraduate learning related to Stroke and Long Term Health Conditions
• Clinical Educator's Course.
• Involvement with A.C.P.I.N

Knowledge

Essential

• Knowledge of current best practice in physical and psychological interventions in Stroke and neurological conditions
• Knowledge and application of standardised assessments.
• Understanding of therapy outcome measures.
• Computer literacy.
• Knowledge of Nice Guidance and current practice.
• Knowledge of the principles of clinical governance since its application.
• Knowledge of intermediate care and community/support services.
• Knowledge of discharge planning processes.
• Up to date in professional practice and new research.

Experience

Essential

• Previous experience as a Band 5 Physiotherapist
• Experience working with conditions with complex symptom presentation
• Experience working with individuals with Heath Long Term Conditions
• Experience supporting junior staff, support staff and /or students.
• Post registration experience in a stroke clinical setting

Desirable

• Experience of working as part of a Multidisciplinary team.
• Experience of research or audit.

Skills & Abilities

Essential

• Ability to analyse professional and ethical standards.
• Understanding of team dynamics.
• Effective written and oral communication skills.
• Ability to work autonomously and set own priorities.
• Able to problem-solve.
• Ability to work under pressure.
• Ability to reflect and critically appraise own performance.
• Application of health, safety and risk management policies.
• Willingness to participate in appraisal/ supervision.
• Good interpersonal skills.
• Ability to organise and respond efficiently to complex information.
• Ability to build effective working relationships.
• Positive attitude towards people with disability.
• Ability to work collaboratively within the integrated therapy team and multi-disciplinary team.
• Supervisory skills.
• Training and facilitation skills.

Desirable

• Presentation skills.

Work Related Circumstances

Essential

• Ability to work alone
• Flexible approach to work.
• Able to remain professional, calm and polite under pressure
• Ability to move and handle patients

Person Specification Education & Qualifications Essential Diploma/Degree in Physiotherapy State Registration with the Health and Care Professions Council. Evidence of continual professional development. Membership of CSP Desirable Evidence of CPD postgraduate learning related to Stroke and Long Term Health Conditions Clinical Educator's Course. Involvement with A.C.P.I.N Knowledge Essential Knowledge of current best practice in physical and psychological interventions in Stroke and neurological conditions Knowledge and application of standardised assessments. Understanding of therapy outcome measures. Computer literacy. Knowledge of Nice Guidance and current practice. Knowledge of the principles of clinical governance since its application. Knowledge of intermediate care and community/support services. Knowledge of discharge planning processes. Up to date in professional practice and new research. Experience Essential Previous experience as a Band 5 Physiotherapist Experience working with conditions with complex symptom presentation Experience working with individuals with Heath Long Term Conditions Experience supporting junior staff, support staff and /or students. Post registration experience in a stroke clinical setting Desirable Experience of working as part of a Multidisciplinary team. Experience of research or audit. Skills & Abilities Essential Ability to analyse professional and ethical standards. Understanding of team dynamics. Effective written and oral communication skills. Ability to work autonomously and set own priorities. Able to problem-solve. Ability to work under pressure. Ability to reflect and critically appraise own performance. Application of health, safety and risk management policies. Willingness to participate in appraisal/ supervision. Good interpersonal skills. Ability to organise and respond efficiently to complex information. Ability to build effective working relationships. Positive attitude towards people with disability. Ability to work collaboratively within the integrated therapy team and multi-disciplinary team. Supervisory skills. Training and facilitation skills. Desirable Presentation skills. Work Related Circumstances Essential Ability to work alone Flexible approach to work. Able to remain professional, calm and polite under pressure Ability to move and handle patients

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Stockport NHS Foundation Trust

Address

Stockport NHS Foundation Trust

Poplar Grove

Stockport

SK2 7JE

United Kingdom

Employer's website

http://www.stockport.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Stockport NHS Foundation Trust

Address

Stockport NHS Foundation Trust

Poplar Grove

Stockport

SK2 7JE

United Kingdom

Employer's website

http://www.stockport.nhs.uk/ (Opens in a new tab)

Job summary

We are looking for a friendly, well organised, highly motivated individual to join our friendly hard working practice team, on a part time or full time basis.

The ideal candidate will have excellent interpersonal skills, experience within Primary Care and knowledge of SystmOne clinical system with the ability to work well under pressure and will provide a high-quality patient service.

Main duties of the job

Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way

Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to clinical staff and other members of the practice team

Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.

To act as a focal point of communication between the GPs, receptionist, practice manager, patients and local chemist, as well as other members of the primary health care team, to ensure patients medication is produced within the current protocols of the surgery.

About us

We have 10,800 patients and operate from a single site. We are based in Stanley, Co Durham, which is easily accessible from Durham and Newcastle.

We are a proactive and supportive practice with a key focus on continuous development and improvement.

We recognise the increased pressure within General Practice and offer a supportive environment, striving on improving the working day for our practice team. We recognise the importance of flexibility around professional commitments and the desire for a happy work-life balance.

We are a training practice for both medical students, GP trainees and nurses and encourage the development of specialist interests within the practice.

The practice has a Good rating by the CQC and we are committed to investing and improving the medical care we provide for our patients.

There is a strong sense of team within the practice will all team members working together making this truly enjoyable place to work.

Details

Date posted

15 September 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A5688-26-0002

Job locations

2 Scott Street

Stanley

County Durham

DH9 8AD

United Kingdom

Job description

Job responsibilities

The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the senior receptionist/practice manager, dependent on current and evolving practice workload and staffing levels:

• Opening up/locking up of practice premises and maintaining security in accordance with practice protocols
• Maintaining and monitoring the practice appointments system
• Processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional
• Processing and distributing incoming (and outgoing) mail
• Taking messages and passing on information
• Filing and retrieving paperwork
• To collect repeat prescription requests from the generic email, post box and reception.
• To ensure repeat medication is issued in line with the protocols that are already in place and ensure that any queries raised are dealt with quickly and correctly.
• Processing medication requests in accordance with practice guidelines
• To liaise with patients and chemists regarding queries and requests.
• To ensure that patient queries on medication are highlighted to the relevant GP
• Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
• Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
• Clearing and re-stocking of consulting rooms as required
• Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
• Ordering, re-ordering and monitoring of stationery and other supplies
• Dealing with clinical waste
• Provision of refreshments for staff and visitors as required and keeping the kitchen area clean and tidy
• Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter

Job description Job responsibilities The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the senior receptionist/practice manager, dependent on current and evolving practice workload and staffing levels: Opening up/locking up of practice premises and maintaining security in accordance with practice protocols Maintaining and monitoring the practice appointments system Processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional Processing and distributing incoming (and outgoing) mail Taking messages and passing on information Filing and retrieving paperwork To collect repeat prescription requests from the generic email, post box and reception. To ensure repeat medication is issued in line with the protocols that are already in place and ensure that any queries raised are dealt with quickly and correctly. Processing medication requests in accordance with practice guidelines To liaise with patients and chemists regarding queries and requests. To ensure that patient queries on medication are highlighted to the relevant GP Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers Clearing and re-stocking of consulting rooms as required Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning Ordering, re-ordering and monitoring of stationery and other supplies Dealing with clinical waste Provision of refreshments for staff and visitors as required and keeping the kitchen area clean and tidy Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter

Person Specification

Qualifications

Essential

• Educated to GCSE level standard

Desirable

• Educated to A level standard

Skills & Attributes

Essential

• Effective communication skills ability to deal with people in person and on the telephone
• Verbal reasoning skills Proficient in the use of computerised systems (Microsoft Word & Excel)
• Ability to work as part of a team
• Ability to work independently
• Very good interpersonal skills
• Capacity to work calmly under pressure
• Conscientious & Hard Working
• Enthusiastic Proactive Flexible approach to work

Experience

Essential

• Experience working in an receptionist/administrative/ secretarial role Experience of working directly with members of the public in a busy office environment
• Experience of answering telephone calls in a high call-volume environment
• Experience of setting up general office administrative systems / working in an administrative office environment
• Experience of working as part of a team
• Experience of clinical computer systems, such as SystmOne

Desirable

• Experience of Primary Care, ideally within general practice
• Experience of NHS prescription processes

Person Specification Qualifications Essential Educated to GCSE level standard Desirable Educated to A level standard Skills & Attributes Essential Effective communication skills ability to deal with people in person and on the telephone Verbal reasoning skills Proficient in the use of computerised systems (Microsoft Word & Excel) Ability to work as part of a team Ability to work independently Very good interpersonal skills Capacity to work calmly under pressure Conscientious & Hard Working Enthusiastic Proactive Flexible approach to work Experience Essential Experience working in an receptionist/administrative/ secretarial role Experience of working directly with members of the public in a busy office environment Experience of answering telephone calls in a high call-volume environment Experience of setting up general office administrative systems / working in an administrative office environment Experience of working as part of a team Experience of clinical computer systems, such as SystmOne Desirable Experience of Primary Care, ideally within general practice Experience of NHS prescription processes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Tanfield View Medical Group

Address

2 Scott Street

Stanley

County Durham

DH9 8AD

United Kingdom

Employer's website

https://tanfieldviewmedicalgroup.co.uk/ (Opens in a new tab)

Employer details

Employer name

Tanfield View Medical Group

Address

2 Scott Street

Stanley

County Durham

DH9 8AD

United Kingdom

Employer's website

https://tanfieldviewmedicalgroup.co.uk/ (Opens in a new tab)

Job summary

Evaro is a fully licensed healthcare platform combining AI-assisted consultations with clinical oversight from qualified professionals. We provide instant medical access, diagnosis, and next-day prescription delivery for a wide range of primary care conditions.

This isn't a traditional pharmacy tech role. Around 80% of your time will be spent delivering NHS contraception consultations directly to patients. If you're at your best when you're with a patient, not counting stock, and want to work somewhere that's changing how people access care, this is worth reading on.

Access to contraception should be simple. For too many people it isn't. Long GP waits, limited appointments, and a system that hasn't kept pace with demand. Pharmacy-based services are closing that gap, but only where the right people are delivering them. Evaro is building a scalable NHS contraception pathway. The technology is in place. Now we need clinicians who can deliver high-quality, compassionate consultations at volume and do it consistently.

Main duties of the job

Most of your day will be spent talking to patients. You'll deliver NHS contraception consultations via Evaro's AI-supported platform, working through cases at pace while maintaining accuracy, empathy, and a 24-hour turnaround standard.

You'll document each consultation carefully, escalate clinical queries to the pharmacist when needed, and operate confidently within your scope of practice.

Alongside consultations, you'll support the dispensing team, help manage prescription workflows, and contribute to the smooth running of the pharmacy operation.

This is a role for someone who's composed under pressure and genuinely cares about how patients experience their care. You'll build consultation volume progressively as you settle into the role.

About us

Evaro builds technology that makes healthcare more accessible. Our platform enables brands to integrate digital health services with minimal friction, supporting 13.5 million patients across NHS and private healthcare services in the UK.

We were founded in 2018 after realising that a significant proportion of A&E consultations and GP appointments focus on minor health conditions that could be more efficiently managed digitally. What began as an e-Surgery and e-Pharmacy platform has grown into a full-stack digital health company, powering clinical, operational, and product solutions for the future of healthcare.

Our mission is to improve access to medications and health services through seamless, tech-driven experiences.

Job description

Job responsibilities

Pharmacy Technician Team: Pharmacy Reports to: Superintendent Pharmacist Direct Reports: None - Individual Contributor Place of Work: Office based (Norwich) Ways of Working: Office

Position Purpose Pharmacy Technicians sit within the pharmacy team and deliver NHS contraception consultations while supporting broader dispensing operations. The primary objective is to provide safe, timely contraception consultations to patients ramping from 10-15 daily to approximately 35 consultations per day while maintaining accuracy and patient confidentiality. This involves conducting consultations in line with service protocols, supporting medication dispensing and preparation, and collaborating with pharmacists and the wider team during high-volume periods. The role is central to scaling Evaro's NHS services ensuring patients receive accessible, high-quality contraceptive care.

Key Activities

NHS contraception consultations (approximately 80% of time)

• Deliver NHS contraception consultations in line with service protocols, maintaining 24-hour turnaround standards
• Document consultations accurately, ensuring patient confidentiality and compliance with NHS requirements
• Escalate clinical queries appropriately to the pharmacist, operating confidently within scope of practice
• Build consultation volume progressively from 10-15 daily to approximately 35 consultations per day

Dispensing and pharmacy support (approximately 20% of time)

• Support safe and accurate dispensing of medication, ensuring prescriptions are prepared, labelled, and documented in compliance with SOPs
• Assist with medication preparation, workflow management, and operational prioritisation
• Contribute to efficient order fulfilment and timely dispatch while maintaining high accuracy
• Learn and consistently follow Evaro's systems, dispensing workflows, and internal SOPs

Collaboration and quality

• Collaborate closely with pharmacists and the wider multidisciplinary team to maintain smooth operations during high-volume periods
• Escalate clinical concerns appropriately and operate within defined scope of practice
• Maintain accurate patient documentation and confidentiality standards
• Support process improvements and embrace technology-enabled workflows

Technical and Professional Competencies

Essential:

• NVQ Level 3 Pharmacy Technician qualification (or equivalent) fully qualified and registered
• Minimum 2 years' experience in a community pharmacy setting with hands-on dispensing and patient-facing responsibilities
• Strong communication skills with confidence to deliver sensitive NHS contraception consultations
• Ability to follow processes and maintain accuracy in routine tasks
• Basic IT skills to work with dispensing systems

Preferred:

• Previous experience delivering NHS clinical services (e.g., contraception consultations)
• CPPE Communication Training
• Accuracy Checking Technician (ACT) qualification or interest in progressing toward ACT status

Success Measures (KPIs)

First 90 days:

• Confidently delivering 10-15 NHS contraception consultations per day with full protocol adherence and accurate documentation
• Demonstrating safe dispensing practices with no major errors and consistent SOP compliance
• Built strong working relationships with supervising pharmacists and the wider team
• Fully embedded in Evaro's systems, workflows, and consultation processes

6 months:

• Consistently delivering 25-35 NHS contraception consultations per day while maintaining 24-hour turnaround standards
• Demonstrating high accuracy in dispensing and documentation with no recurring compliance issues
• Operating independently with minimal supervision, escalating appropriately when required

12 months:

• Consistently achieving full consultation capacity (~35 daily) with sustained quality, efficiency, and professionalism
• Recognised as a reliable core contributor to service delivery and operational stability
• Trusted by pharmacists and leadership as a dependable service operator
• Actively contributing to workflow improvements

Core Behavioural Competencies

• We obsess over patient outcomes: Every contraception consultation you deliver affects a patient's health and choices. Accuracy, empathy, and confidentiality aren't optional they're the job. Red flag: Rushing consultations to hit volume, or treating patients as transactions.
• We collaborate and are constantly curious: You work alongside pharmacists, dispensers, and customer service. Asking questions when unsure and sharing context early prevents errors and builds trust. Red flag: Working in isolation, not escalating when something feels off.
• We are precise where it matters: NHS services are regulated. Following protocols exactly even when busy protects patients and the business. Red flag: Cutting corners on documentation or skipping steps to save time.
• We take ownership and follow through: If a patient has a query or a consultation needs follow-up, you own it until it's resolved or properly handed over. Red flag: Leaving loose ends, assuming someone else will pick it up.
• We innovate and learn fast: As consultation volume grows, spotting inefficiencies and suggesting improvements helps the whole service scale. Red flag: Doing things the hard way because "that's how I was trained."

Person Specification

Knowledge & Skills

Essential

• Strong communication skills with confidence to handle sensitive conversations
• Ability to maintain accuracy at volume within a structured environment
• Basic IT proficiency and experience using pharmacy dispensing systems

Desirable

• CPPE Communication Training
• ACT qualification, or genuine interest in working toward it

Experience

Essential

• Minimum 2 years' experience in a community pharmacy setting with hands-on dispensing and patient-facing responsibilities
• Confident, calm communicator with experience delivering sensitive patient-facing consultations

Desirable

• Experience delivering NHS clinical services, particularly contraception consultations

Qualifications

Essential

• NVQ Level 3 Pharmacy Technician qualification (or equivalent), fully qualified and registered
• GPhC registered
• Minimum 2 years' experience in a community pharmacy setting

Desirable

• Previous experience delivering NHS clinical services (e.g., contraception consultations)
• CPPE Communication Training
• Accuracy Checking Technician (ACT) qualification, or interest in progressing toward it

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

Our nursing teams are focused on the six C's, and we aim to provide a high quality service in a safe environment where the needs of each patient are cared for in a professional and holistic manner.

We offer flexible working patterns on a roster basis which includes a well-balanced combination of days, nights and weekends in order to meet the needs of our patients and provide a fair and equal working environment for the whole team.

This post is Fixed Term

Hours per week: 37.5 (part time hours available)

Shift pattern: shifts will be either early (7:00-15:00), late (13:00-20:00), long day (7:00-20:00) or night shifts (19:30-7:30)

Non-UK or Irish applicants should check their visa and this role's eligibility for sponsorship before applying. For further information please visit Visas and immigration - GOV.UK (www.gov.uk)

For Graduate visa holders; it is important to note that you must have a minimum of 12 months before this expires at the start of your employment for training and operational reasons.

Please be advised we are unable to provide Skilled Worker Visa Sponsorship to non-UK residents.

Main duties of the job

The role of a Staff Nurse is to support in the assessment, planning, delivery and evaluation of high quality nursing care. Working as part of a multidisciplinary team, the staff nurse will ensure patients receive the highest level of care, delivered using a holistic, patient-focused approach, while ensuring high standards of documentation are maintained.

The successful applicant will possess excellent communication skills, team working skills and some knowledge of surgical procedures to join our busy unit. We will support your development in the post through excellent training opportunities, personal development planning and ongoing support.

An exciting opportunity has arisen for permanent Staff Nurses to join our nursing team within the surgical unit on Ward 5, Surgical Day Case Unit and Surgical Treatment Unit on either a full or part time basis. Our Surgical unit consists of 3 areas specialising in the care of patients undergoing both elective and non-elective surgical procedures. Our specialities include:

• General Surgery
• Gynaecology
• Breast
• ENT
• Opthalmology
• Urology
• Orthopaedics

Overseas Applications -

Unfortunately we cannot support an application for OSCE. The temporary NMC pin is also not acceptable, the full NMC pin is required. We also cannot accept any other registration from another country, it must be a UK NMC pin.

About us

We are committed to providing the best quality integrated care to our patients. To achieve this aim we need highly motivated staff who are united by common values and behaviours.

We believe our workforce is our greatest asset and we actively support our staff to develop their capabilities to the full, with a variety of learning and development opportunities.

Whether you are just starting out in your career or are looking to use your skills and experience in a new role, East Cheshire NHS Trust is the right employer for you. We look forward to you joining us so that we can bring out your best.

Please be aware that this post requires an Enhanced DBS (Disclosure and Barring Service) check with barred lists, the cost of which is payable by the successful candidate. If you have lived or worked abroad for 6 months or more in the last 5 years you will need to obtain an overseas police clearance. Further information can be found on the additional information links at the bottom of the advert.

Job description

Job responsibilities

Please read the attached Applicant Pack prior to completing your application form to find out more information.

Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.

As part of making your application we encourage you to review the Trusts Careers webpage Careers :: East Cheshire NHS Trust for more information about working for East Cheshire NHS Trust.

We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).

We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application. While this is not discouraged, it is essential to personalise this information, particularly your supporting information section as these tools cannot fully grasp the context or requirements of the job youre applying for. We kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process and being a member of East Cheshire NHS Trust.

Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.

We look forward to receiving your application.

Person Specification

Qualifications

Essential

• Registered Nurse (Nursing and Midwifery Council NMC)
• Understanding of NMC Code, safeguarding and consent; working knowledge of NHS values and standards

Desirable

• Post-registration course relevant to clinical area

Knowledge & Skills

Essential

• Able to assess, plan, implement and evaluate patient care; effective documentation skills
• Excellent verbal and written communication; ability to build therapeutic relationships
• Ability to work within a team and take delegated responsibility, understanding of professional boundaries
• Able to prioritise and manage time effectively in a busy clinical setting
• Confident in using electronic patient records and digital systems
• Compassionate, reliable, committed to person-centred care; demonstrates resilience and emotional maturity

Desirable

• Proficient in clinical procedures relevant to the area (e.g., IV administration, catheterisation)
• Experience liaising with families and multia-gency professionals
• Knowledge of local and national healthcare initiatives
• Evidence of continuous professional development

Experience

Essential

• Evidence of recent acute or relevant clinical experience (including student placements)

Desirable

• Previous experience mentoring students or supervising junior staff
• Experience of taking charge or leading a shift
• Experience contributing to service improvement or change
• Experience using audit or reporting tools

Further Information

Essential

• Please provide any additional relevant information to support your application. Please note that this is a non-scoring question

Other Role Requirements

Essential

• Please refer to the Job Description and Person Specification for further details.

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).