Job description

Job responsibilities

We have an exciting opportunity for three full-time experienced and motivated Adult Support Co-Ordinators to join us as part of a dedicated 12-month programme supporting the implementation of a new Home Care Framework across Cambridgeshire.

This high-profile programme will play a key role in shaping the future of home care services for adults across the county, ensuring people receive high-quality, person-centred support that promotes independence, wellbeing, and positive outcomes.

As part of this programme, you will undertake reviews with adults currently receiving home care services across the following service areas:

Older People

Physical Disabilities

Learning Disabilities

Adult & Autism

This role provides a unique opportunity to contribute to a significant transformation programme, working directly with individuals, families, carers, providers and partner agencies to ensure support arrangements continue to meet people's needs and aspirations.

You will be joining a dedicated team focused on delivering one of the most important programmes currently underway across adults.

Why Join Us?

This is a fantastic opportunity to be part of a major programme that will help shape the future delivery of home care services across Cambridgeshire. Through your work, you will have a direct impact on improving outcomes for people with learning disabilities, physical disabilities and older people, while helping to implement a new and innovative Home Care Framework.

If you are looking for a role where you can make a real difference, develop your skills and be part of an ambitious and exciting programme, we would love to hear from you.

For more information or to chat about this opportunity please contact Laura Green on [email protected].

We are planning to hold interviews for these positions in the week commencing the 02nd and the 09th of November.

While we welcome applications from individuals with right to work in the UK requiring sponsorship, this cannot be guaranteed, as there are restrictions in place under UKVI guidance. Due to these restrictions, only those with specific exemptions meet the salary requirements for sponsorship. Please note, this role is eligible for sponsorship under a Skilled Visa, however it is not eligible for sponsorship under a Health & Care visa.

Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.

We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we believe benefits our employees, the organisation and our communities.

We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage

• A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family
• Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme
• Take your bank holidays flexibly to better suit your personal circumstances
• Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
• Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
• Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network
• Opportunities to nominate and receive Employee Recognition Awards
• An Our Cambs Rewards account, giving you access to in-store and online discountsas well as our Car Leaseand Cycle to Work schemes

Take a look at our Employment Benefits Brochure attached to this advert to find out more.

You will complete strengths-based reviews and work collaboratively with individuals, families, carers, providers and partner organisations to achieve positive, person-centred outcomes. You will refer individuals to advocacy services where appropriate and ensure care and support plans accurately reflect their current needs, outcomes and goals.

You will support adults to maximise their independence, wellbeing and connections within their communities, identifying opportunities to improve outcomes through strengths-based approaches and personalised support. You will also maintain accurate and timely records in line with statutory and organisational requirements.

As part of the programme team, you will contribute to the successful implementation of the new Home Care Framework across Cambridgeshire, working towards key milestones while maintaining a strong focus on quality and person-centred practice. You will provide support and guidance to individuals as they navigate changes associated with the new framework.

We are looking for passionate and committed professionals who are enthusiastic about making a difference and improving outcomes for adults and carers.

With excellent communication, relationship building and engagement skills, you will be comfortable working with a diverse range of individuals, families, carers and professionals. You will have strong assessment, review and care planning skills relevant to your role and be organised, adaptable and able to manage competing priorities effectively.

You will bring a strengths-based approach to your practice, promoting independence, choice and positive outcomes for the people we support. You will enjoy working as part of a collaborative and supportive team and be motivated by the opportunity to play an important role in a significant service transformation programme.

For a full list of the requirements of the role, please check out the Job Description and Person Specification.

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.

Our four values are central to our culture, driving everything we do.

We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you dont meet every single requirement in the job role but think this could be you, please dont be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.

Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.

We are proud to be a Disability Confident Leader. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Through a Guaranteed Interview Scheme, we will offer an interview to all applicants who disclose a disability and meet the essential criteria for a job vacancy. On your application form you can indicate you are disabled. Some examples of reasonable adjustments during the recruitment process could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.

Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.

https://www.cambridgeshire.gov.uk/council/jobs-and-careers

Person Specification

General Requirements

Essential

• Please refer to job description above

Desirable

• Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cambridgeshire County Council

Address

Huntingdon

PE29 3AD

United Kingdom

Employer's website

https://www.cambridgeshire.gov.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job summary:

The purpose of the role is to:

Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way

Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to clinical staff and other members of the practice team

Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies

Duties and responsibilities:

The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the senior receptionist/practice manager, dependent on current and evolving practice workload and staffing levels:

Opening up/locking up of practice premises and maintaining security in accordance with practice protocols

Maintaining and monitoring the practice appointments system

Processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional

Processing and distributing incoming (and outgoing) mail

Taking messages and passing on information

Filing and retrieving paperwork

Processing repeat prescriptions in accordance with practice guidelines

Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures

Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers

Clearing and re-stocking of consulting rooms as required

Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning

Ordering, re-ordering and monitoring of stationery and other supplies

Dealing with clinical waste

Provision of refreshments for staff and visitors as required; loading and emptying the dishwasher and keeping the kitchen area clean and tidy

Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter

Person Specification

Qualifications

Essential

• GCSE Grade A to C in English.
• Computer Literate/Keyboard Skills

Desirable

• Understanding of safeguarding for adults and children.

Experience

Desirable

• Experience of working in a General Practice or NHS
• Customer service experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Eric Moore Partnership Medical Practice

Address

Medi Centre

Tanners Lane

Warrington

WA2 7NJ

United Kingdom

Employer's website

https://ericmoorepartnership.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

KEY RESPONSIBILITIES

GENERAL

To work collaboratively with the general practice team to meet the needs of patients, supporting the delivery of policy and procedures whilst managing own workload to deliver the practice priorities.

Undertake the duties of a Personal Assistant to ensure that a high level of patient service is maintained

• To be the first point of reference for the Drs screening telephone calls, enquiries and requests, and handling them when appropriate
• Manage and maintain clinics and make appointments.
• Dealing with incoming emails and post, corresponding on behalf of the Drs.
• Produce insurance reports, prepare copies of records for solicitors, and check patient records for online access in line with GDPR.

Undertake the duties of a Secretarial Support Assistant to ensure that a high level of patient service is maintained

o While responding to priorities set by the Drs to organise the routine work relating to patients so that it is conducted in a timely and chronological order, bringing to the attention of the Team Leader any significant lapses and their causes.

o Perform support tasks examples of which are: organise forms; photocopying; maintenance of files; undertake reminder calls: type material from various source types; prepare correspondence, reports and other documents as necessary

o To provide support to clinical team

Ensure a high quality service provision across the hours of operation ensuring an efficient hand-over between staff

Adhere to established procedures and agreed Key Performance Indicators to enable quality standards to maximise patient satisfaction

Support the development and implementation of technology and systems

Utilises computerised data entry equipment and various word processing, spreadsheet and file maintenance programs to enter, store and/or retrieve information as requested or otherwise necessary, and summarise data in preparation of standardised reports.

Ensure regular attendance at Practice Development and training days and team meetings even if it means attending site when not on shift.

To work closely with the patient services team, ensuring an effective level of service provided to patients and staff based within the practice.

Perform any other duties as requested by the Transformation, Communications, IT and Governance Manager.

Person Specification

Qualifications

Essential

• GCE/GCSE/NVQ level 2 or equivalent; or detailed patient services knowledge

Experience

Essential

• Must have customer/patient care skills and have worked in a customer/patient facing environment

Desirable

• Experience of working in a public sector/healthcare environment would be advantageous
• Experience of working with clinical systems ie. SystmOne would be desirable

Knowledge and Skills

Essential

• Demonstrable good written and verbal communication skills
• Ability to compile and analyse statistical information
• Excellent organisation skills required along with ability to prioritise and work to very high standards of performance
• Ability to remain calm when dealing with difficult or distressed people
• Competence in Microsoft Office packages (Outlook, Word, Excel)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Danetre Medical Practice

Address

London Road

Daventry

Northamptonshire

NN11 4DY

United Kingdom

Employer's website

https://www.danetremedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities

Patient Access and Support

• Provide a first point of contact for patients via telephone, in person, and online consultation requests
• Support patients in accessing appropriate services
• Provide clear and accurate information regarding practice services and processes
• Accurately book, amend, and cancel appointments using the clinical system and associated appointment hubs based on patient need
• Maintain a professional, calm, and empathetic approach at all times
• Escalate urgent or clinically concerning information in line with Practice protocols

• Ensure information provided by patients relating to face-to-face, telephone and online triage requests is recorded accurately and appropriately
• Process and manage requests received through the Practices online consultation and triage systems
• Signpost online consultation requests to appropriate services or providers where required
• Support the management of appointment availability and utilisation
• Monitor outstanding or incomplete requests and take appropriate action to complete them
• Assist with the processing of online consultation outcomes and associated follow-up actions
• Identify and escalate urgent, complex or concerning requests in accordance with Practice protocols
• Maintain accurate and contemporaneous records of patient interactions and actions taken

• Process results and associated tasks within the clinical system in accordance with Practice protocols
• Communicate clinician-authorised information and actions to patients accurately and appropriately
• Arrange appointments, investigations and other follow-up actions as directed by clinicians
• Monitor outstanding tasks and actions and take appropriate steps to support timely completion
• Recognise when clinical interpretation, advice or decision-making is required and refer the matter to an appropriate clinician
• Identify and escalate urgent, overdue or concerning matters in accordance with Practice procedures
• Maintain clear and accurate records of actions and communications

• Review and process incoming clinical correspondence in accordance with Practice protocols
• Code and assign documents in line with Practice protocols
• Support clinicians by ensuring relevant information is available when required
• Extract and code relevant clinical information
• Process all information accurately and in a timely manner
• Identify and escalate any urgent or clinically significant information identified within correspondence

• Use all key systems, including SystmOne, SystmConnect, PATCHS, and NHS Mail, to support patient access and administrative processes
• Send outbound communications via PATCHS and NHS Mail
• Communicate effectively with patients, colleagues, and external organisations

• Support patients and proxies in requesting access to online medical record via systems such as SystmOnline, Airmid, and the NHS App
• Process requests in accordance with Practice policy, information governance requirements, and applicable NHS guidance
• Verify patient identity in line with Practice protocols before granting or updating access
• Provide guidance to patients on how to register for and use online services
• Assist patients with basic troubleshooting and signpost to further support where required
• Escalate any queries relating to restricted or sensitive record access to an appropriate clinician or senior team member

• Act as a chaperone for clinicians where required, in line with Practice chaperone policy
• Ensure patients are aware of the right to request a chaperone during consultations
• Provide reassurance and support to patients during examinations in the role of a chaperone
• Maintain patient dignity, privacy, and respect always during chaperoning
• Observe and report any concerns arising during consultations in line with safeguarding procedures

The following apply to all aspects of the role and underpin safe and effective practice:

• Always maintain strict confidentiality in relation to patient, staff, and Practice information
• Ensure conversations involving patient information are conducted in a manner that preserves privacy
• Manage all patient-identifiable data in accordance with GDPR, NHS Information Governance requirements and Practice policies and protocols
• Only share information with authorised individuals on a need-to-know basis
• Verify patient identity appropriately before disclosing or updating any information
• Use clinical systems, including SystmOne, SystmConnect, and PATCHS safely and securely
• Report any actual or potential data breaches or information governance concerns promptly in line with Practice procedures
• Maintain a clear desk and secure working environment to protect sensitive information

• Act in accordance with Practice safeguarding policies and procedures at all times
• Recognise and respond to safeguarding concerns relating to children, adults at risk, and domestic abuse
• Remain alert to signs of potential abuse, neglect, or exploitation, including concerns identified through all patient interactions and managing clinical correspondence and records
• Escalate safeguarding concerns promptly and appropriately to a clinician or safeguarding lead in line with Practice protocols
• Accurately document safeguarding concerns and actions taken within the clinical system
• Maintain professional boundaries and manage sensitive situations with discretion, empathy, and respect
• Participate in mandatory safeguarding training and keep knowledge up to date
• Contribute to a culture of safety by raising concerns and supporting colleagues where safeguarding risks are known

• Deliver a consistently high standard of customer service across all patient interactions
• Communicate in a professional, courteous, and empathetic manner, both face-to-face and via telephone or digital channels
• Actively listen to patients to understand their needs and respond appropriately
• Manage challenging or sensitive situations calmly and confidently, including dealing with distressed or frustrated patients
• Promote a positive patient experience by providing clear, accurate, and helpful information
• Collaborate with colleagues to ensure continuity and quality of service
• Support an inclusive approach, ensuring all patients feel respected and able to access services
• Escalate concerns or complaints appropriately in line with Practice procedures

• Manage personal and shared workloads effectively
• Prioritise tasks based on urgency, risk, and service need, using appropriate judgement
• Complete tasks and workflows accurately and within expected timescales
• Monitor outstanding work and take steps to prevent delays or backlogs
• Promptly escalate capacity, workload, or safety concerns to line manager/senior team member
• Maintain a structured and methodical approach to work, ensuring continuity and handover where required
• Adapt to changing demands throughout the working day, including balancing patient contact with administrative duties

• Participate in induction, mandatory training, and annual appraisal processes
• Take responsibility for maintaining and developing knowledge and skills relevant to the role
• Complete all training in respect of the chaperoning role
• Actively engage in learning opportunities, including system training and role-specific competencies
• Reflect on performance and identify areas for personal development
• Keep up to date with changes in Practice procedures, NHS guidance, and service delivery models
• Contribute to a culture of learning by sharing knowledge and supporting colleagues where appropriate

• Work flexibly across different functions within the Patient Services team to support service delivery
• Maintain a professional, organised, and proactive approach always
• Adhere to all Practice policies, procedures, and standard operating protocols
• Demonstrate reliability, accountability, and a commitment to high standards of work
• Support team working and contribute positively to the working environment
• Undertake additional duties appropriate to the role, commensurate with training and experience

Person Specification

Experience

Essential

• Experience in a customer service, patient or public facing role
• Experience working in a busy or fast-paced environment
• Experience of using IT systems in a work setting

Desirable

• Experience working in a GP Practice, primary care, or wider NHS setting
• Experience of care navigation or appointment management in primary care
• Experience using SystmOne, EMIS Web or similar system
• Experience of processing clinical correspondence, document workflows, clinical tasks or other healthcare administration
• Experience of supporting patients with online services or digital access

Knowledge and Skills

Essential

• Excellent communication and listening skills, with the ability to respond to patients with empathy and professionalism
• Ability to prioritise workload and manage competing demands effectively
• Strong organisational skills with strong attention to detail and accuracy
• Ability to follow processes and procedures in a structured and consistent manner
• Good IT skills, including confidence using multiple systems
• Experience of working accurately within defined procedures, protocols or processes
• Experience of handling confidential, sensitive or complex information

Desirable

• Ability to support patients in accessing services, including digital platforms

Qualifications

Essential

• GCSEs (or equivalent) including English and Maths

Desirable

• NVQ level 3

Personal Attributes

Essential

• Professional at all times and approachable with a customer or patient focus
• Resilient and able to work under pressure in a busy environment
• Well organised, and able to use initiative appropriately
• Proactive approach with ability to take ownership of tasks and responsibilities
• Flexible and adaptable in response to changing service needs along with a reliable strong work ethic and commitment to high standards
• Positive attitude and ability to contribute to a supportive team environment

Role Expectations

Essential

• Willingness to work across both patient-facing and administrative functions within the Patient Services team
• Willingness to undertake training relevant to the role, including systems, safeguarding, information governance and other mandatory training
• Willingness to undertake chaperone training and perform chaperoning duties in line with Practice policy
• Commitment to maintaining patient confidentiality and upholding professional standards at all times
• Commitment to continuous learning and personal development
• Willingness to support service improvement and adapt to changes in Practice processes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Garden Surgery

Address

2nd Floor East Leeds Health Centre

78 Osmondthorpe Lane

Leeds

West Yorkshire

LS9 9EF

United Kingdom

Employer's website

https://www.thegardensurgeryleeds.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice. Receive, assist and direct patients to the appropriate healthcare professional.

Telephones are answered within a timely fashion and patients/queries are navigated to the correct service.

To be professional, courteous and efficient in a effective way.

Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of clerical support to clinical staff and other members of the practice team.

Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.

Person Specification

Experience

Essential

• Practical experience of working with others
• Experience of using own initiative

Desirable

• Experience of customer services
• Experience of working within administration and or general practice reception
• Practical experience of computerised recording systems

Qualifications

Essential

• Good standard of general education

Desirable

• Administration qualifications

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bentley Surgery

Address

128 High Street

Bentley

Doncaster

South Yorkshire

DN5 0AT

United Kingdom

Employer's website

https://www.donvalleyhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.

Person Specification

Experience

Essential

• MRCP or equivalent
• Full GMC registration
• Minimum of 4 years of postgraduate experience, 2 of which in general (internal) medicine or its subspecialties.
• To be able to demonstrate good clinical knowledge in general medicine

Desirable

• Previous palliative care experience
• Additional Postgraduate Qualifications
• Advanced communication skills training
• Relevant publications

Skills

Essential

• Excellent written and verbal communication skills
• Evidence of the ability to communicate with patients, colleagues and staff at all levels.
• Ability to motivate and develop junior Medical Staff and other MDT members.
• Ability to balance individual requirements against those of the Directorate and Trust as a whole

Desirable

• Able to plan and deliver undergraduate and postgraduate teaching and training relevant to this post.
• Experienced in clinical research and / or service evaluation.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Northamptonshire Healthcare Foundation Trust

Address

Cransley Hospice, St Mary’s Hospital

Kettering

NN15 7PW

United Kingdom

Employer's website

https://www.nhft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Record information and activities undertaken with patients and carers in an accurate and timelyfashion using manual or computer systems as appropriate

Maintain confidentiality or information relating to patients, relatives, staff and the practice

Take the necessary precautions when transmitting information

Understand and follow the requirements of confidentiality (including the Data Protection Act) andthe Freedom of Information Act and to refer on any queries as appropriate.

Follow Practice policy regarding the use of email and computer tasks as the main internal methodof non-verbal communication and the use of the intranet and the internet as the main source ofinternal and external information, including the retrieval of relevant information for patients ontheir condition.

The post-holder will:

Alert other team members to issues of quality and risk in the care of patients

Ensure own actions are consistent with clinical governance systems

Know how clinical governance affects the HCA role and bring to the attention of more senior staffany specific risk situation

Practice in accordance with agreed standards of care

Enable patients to access appropriate professionals in the team

Assess effectiveness of care delivery through self and peer review, benchmarking and formalevaluation.

Utilise the audit cycle as a means of evaluating the quality of work, implementing improvementswhere required.

Ensure that you are familiar with the Practices Policies available in the practice staff handbook

Ensure that you undertake all mandatory training as per the practices Training Policy.

Attend the practices Protected Learning Time Sessions.

Maintain your CPD and ensure you revalidate all the necessary skills and qualifications in a timelymanner.

Cold chain management (logging fridge temperatures and downloading dataloggers, informingappropriate person if any concerns.

Checking emergency equipment and ensuring equipment is in date

Supporting the Quality Outcomes Framework (QOF) to achieve and support patients with specificdisease areas. (this can incorporate quite a lot but we need to see where it develops)

Affinity Care is committed to safeguarding and promoting the welfare of children, young people andvulnerable adults and expects all staff and volunteers to share this commitment. Staff should ensurethat they are aware of the organisations policy and procedures for safeguarding and discharge theirresponsibilities for safeguarding effectively. It is individual staff members responsibility to maintaincompetences with regards to levels of safeguarding training commensurate with individual roles. Staffshould report any safeguarding concerns to the appropriate agencies in line with the safeguardingpolicy.

Equality and diversity

Act in ways that recognise the importance of peoples rights, interpreting them in a way that isconsistent with procedures.

Respect the privacy, dignity and beliefs of patients, carers, visitors and co-workers. They must betreated equally, irrespective of gender, ethnic origin, age, disability, sexual orientation, religion,etc.

Follow the Practice Chaperoning policy.

Be aware of statutory procedures, local guidance and referral criteria regarding protection ofchildren and vulnerable adults, including Practice policies. Follow the guidance and policies andtake action in an appropriate manner.

The jobholder should respect patient confidentiality at all times and not divulge patientinformation unless sanctioned by the requirements of the role. This includes written and verballycommunicated information. The job holder should at all times treat patients with dignity andrespect and actively seek to assure an environment that facilitates this.

Person Specification

Experience

Essential

• HCA experience within NHS Hospital or community setting Experience of dealing with patients

Desirable

• HCA within a GP Surgery

Skills and Knowledge

Essential

• Demonstrates a strong understanding of the needs of the patient and the role of the HCA and understanding, acceptance and adherence to the need for strict confidentiality competent in health care assistant duties e.g. venepuncture, blood pressure, patient health checks Ability to handle simple medical equipment e.g. ECG machine, spirometry ability to use own judgement, resourcefulness and common sense ability to communicate effectively ability to deal tactfully and empathetically with distressed or anxious patient ability to work within multi disciplinary teams ability to work to scheduled timelines be able to prioritise own workload

Desirable

• Computer & IT skills Able and willing to teach others

Qualifications

Essential

• Good general education Willingness to undertake appropriate training required for the role Willingness to undertake further education/training

Desirable

• NVQ Level 2/3 or QCF Diploma Level 2 or 3 health care* GCSE Grade A-C English and mathematics

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Affinity Care

Address

Affinity Care

Sunnybank Medical Practice

Towngate, Wyke

Bradford

West Yorkshire

BD12 9NG

United Kingdom

Employer's website

https://shipleymedicalpractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will be required to respond to all queries and requests for assistance from patients and visitors efficiently and courteously.

To ensure that telephones are answered promptly and politely at all times.

To assist patients in using the practice online consultation system.

To receive, assist and direct patients in accessing the most appropriate service or healthcare professional. This may be via the online consultation system, face to face or via telephone.

To prioritise calls/patient requests according to urgency.

To deal with any prescription requests promptly, ensuring at all times that patient details are correct.

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths.

Experience

Essential

• Excellent computer skills.
• Excellent communication skills.
• Customer service experience.
• Experience of administration duties.

Desirable

• Previous experience working in General Practice.
• Experience of dealing with patients.
• Experience of working with a clinical system such as EMIS or SystemOne.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Radford Medical Practice

Address

Radford Health Centre

Ilkeston Road

Nottingham

NG7 3GW

United Kingdom

Employer's website

https://www.radfordmedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary:

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

Job Responsibilities:

• Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice
• Deal with all general enquiries, explain procedures and make new and follow-up appointments.
• Use Care Navigation / Signposting when booking patient appointments
• Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.
• Explain Practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
• Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
• Enter requests for home visits onto the clinical system, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor.
• Enter patient information on to the computer as required.

o Ensure correspondence, reports, results etc are filed promptly and in the correct records, ensuring that all recent correspondence is available when patients are seen.

• Undertake any other additional duties appropriate to the post as requested by the Partners or the Practice Manager.
• Complete electronic tasks from GPs, Management, Hospitals and outside agencies.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

• Using personal security systems within the workplace according to Practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Reporting potential risks identified

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognize peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

• Apply Practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths
• Good communication skills
• Computer literate
• Honest, reliable and flexible

Desirable

• Experience of working in a GP Practice

Qualifications

Essential

• GCSE grade A to C in English and Maths
• Good communication skills
• Computer literate
• Honest, reliable and flexible

Desirable

• Experience of working in a GP Practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Garforth Medical Practice

Address

Church Lane

Garforth

Leeds

LS25 1HB

United Kingdom

Employer's website

https://www.garforthmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.

Person Specification

Knowledge and Awareness

Essential

• Confidentiality understanding of Information Governance
• Knowledge and understanding of Health and Safety
• Knowledge of clinical patient observations
• Willingness to undertake competencies supported by clinical skills training and education to gain theoretical underpinning knowledge in a range of clinical interventions and use of test equipment e.g. blood glucose monitors, venepuncture, cannulation etc.

Desirable

• Knowledge and understanding of current healthcare issues

Values based Questions

Essential

• Please describe in around 100 words: How do you ensure you build and sustain positive working relationships within a team?

Skills and Abilities

Essential

• Effective communicator
• Team player
• Approachable
• Resilient
• Ability to use own initiative within agreed boundaries
• IT Literate
• Ability to undertake a range of basic patient clinical observations
• Flexible approach to work
• Genuine desire to care for people

Qualifications

Essential

• Care Certificate
• Completion of a clinical skills competency- based workbook or equivalent relevant experience to vocational qualification level 3, or willingness to undertake.
• GCSE Maths & English or qualified to equivalent Functional skills level 2 in Maths & English, or willingness to undertake.

Experience

Essential

• At least 6 months of care experience working in a health or social care setting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Barnsley Hospital NHS Foundation Trust

Address

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP

United Kingdom

Employer's website

https://www.barnsleyhospital.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Assisting PCN Occupational Therapy Team in the provision of high-quality service to patients.

Support the PCN Occupational Therapy Team with day-to-day administration duties relating to their patient caseloads.

Monitor referrals into the service and book appointments as necessary.

Complete documentation as per PCN guidelines and Information Governance requirements, e.g. Data Protection.

To contact patients by SMS, telephone, email and/or letter to update them regarding progress of referrals.

Monitor and action the OT Team email account and team member Task Lists within SystmOne and EMIS.

Carry out basic assessments and information gathering such as falls risk screen as required training will be given.

Support patients to use decision aids in preparation for a shared decision-making conversation.

Possibility of training to assist with basic equipment fitting.

Provide clinical and non-clinical information as appropriate to other services.

To generate, monitor and follow up referrals to third party organisations including hospitals, community health services and third-party organisation for updates on patients, chasing referrals and advising on any relevant changes in patients' condition as directed by PCN Occupational Therapy Team Members.

Identify, escalate, and report any safeguarding, clinical, or operational concerns to the Occupation Therapists, PCN or member Practice Management Teams in a timely and professional manner.

Complete Patient feedback forms and outcome measures.

Support the production and implementation of new working processes within the service to optimise the quality of patient care.

Contribute to project work and service improvement initiatives, collaborating across teams to support continuous improvement and efficient care delivery.

Scan documents onto SystmOne and EMIS and forwarding these to the appropriate clinician.

Run patient searches using the practice Clinical Systems to identify patient groups.

Contributing to evaluation/audit and clinical standard-setting within the organisation.

Proactively provide feedback to the PCN Management Team when patient care and service provision is impacted by changes to the PCNs policies, either negative or positive, to support the continual development of the PCN.

Represent the organisation positively and professionally, behaving as an ambassador for the PCN by always displaying the organisations values and levels of expected professionalism.

Awareness of, and compliance with, all relevant PCN and Practice policies/guidelines and procedures.

Complete all necessary statutory and mandatory training modules as required and attend additional training and events organised by the service or other agencies, where appropriate.

Duties will vary from time to time under the direction of the PCN Management Team dependent on current and evolving PCN workload and staffing levels.

Person Specification

Qualifications

Essential

• Educated to at least GCSE level or equivalent

Desirable

• NVQ 3 or equivalent and/or relevant first level professional qualification

Knowledge, Experience, Skills and Competencies

Essential

• Good technical literacy of Microsoft Office Applications e.g. Word, Excel, Teams etc. Strong, confident IT skills; able to use relevant Office packages (Word, Excel, Databases and Outlook for e-mail/calendar) and Databases (patient information).
• Experience working with the general public
• Excellent administrative skills working under own initiative

Desirable

• Knowledge of and use of Clinical Patient Record Systems eg, SystmOne, EMIS etc.
• Be aware of data protection (GDPR) and Information Governance and the importance of adhering to confidentiality policy and procedure
• Experience of working with multi-disciplinary teams
• Demonstrable experience of effective planning and organisational skills to deliver targets to deadlines, sometimes under pressure

Personal qualities and attributes

Essential

• Ability to co-ordinate and prioritise workload; skills in organisation and effective time management
• Ability to multi-task as well as be self-disciplined and highly motivated
• Conscientious, hardworking - able to work with minimal supervision
• Ability to work as part of a team of a diverse and widespread team
• Demonstrate understanding and commitment to equal opportunities and diversity
• Have access to a car and be in possession of a full current driving license with appropriate business level insurance cover appropriate

Communication

Essential

• Excellent verbal communication skills and interpersonal skills with the ability to communicate effectively at all levels including customers, patients and carers, specialist services, GPs and colleagues.
• Experience in and comfortable with one-to-one contact with people over the telephone and in person
• Excellent written communication skills with
• experience in report writing and presentations

Desirable

• Language skills e.g. Urdu, Polish, BSL, etc.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Central North Leeds Primary Care Network Ltd

Address

Shadwell Medical Centre

137 Shadwell Lane

Leeds

West Yorkshire

LS17 8AE

United Kingdom

Employer's website

https://www.centralnorthleedspcn.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Patient medication history- This will include compiling medication histories by checking with patients, their own medication, patients medical notes, smart cards, NerveCentre, System One, GP surgeries, recent discharges and any other appropriate sources of information.

Communicating effectively, clearly and concisely complex or sensitive information to a wide range of staff, healthcare professionals and patients where there may be barriers to understanding.

Checking patients own medicines for suitability for use on admission and at discharge.

To complete final accuracy checks of discharge prescriptions against contents of patients own drugs locker.

To be responsible for ordering further supplies of medication as per departmental procedures.

To maintain up to date handovers on NerveCentre via the pharmacy IPads or laptops.

In liaison with pharmacy stores, maintain and review drug supply issues relevant to the clinical area to ensure an effective and safe system of drug supply, through effective communication with relevant pharmacy and ward staff.

To participate in the controlled drug retrieval of patients own medication from wards, patients own CD destruction at ward level and expired or unused ward stock. To check CD register balances and balance transfers to new CD registers. To help support the quarterly CD audits.

To investigate and resolve with nursing staff where appropriate controlled drug discrepancies to ensure accuracy and legal requirements of the controlled drug patient records are maintained.

To be responsible for the local implementation of standards relating to medicines storage and security including:

Ambient and fridge temperature monitoring

Security of medicines storage in treatment rooms, drug trolleys, fridges, emergency trolleys and boxes, controlled drugs cupboards.

To participate and support in project works under the direction of the Directorate Lead Pharmacist.

The post holder will be expected to take full part in the 7 day shifted rota and bank holidays duties.

Shifted and bank holiday duties: To participate in departmental weekend, bank holiday and late duty working as required. At the time of advertising, the weekend rota encompasses 2 half-day shifts every 4/5 weeks at the city campus or 1 full day shift every 4 weeks at the QMC campus. In addition, the post holder will participate in a system of flexible shifts to facilitate NUH pharmacy opening times.

Person Specification

training and qualifucations

Essential

• BTEC/NVQ level 3 in Pharmaceutical services or equivalent
• General Pharmaceutical Council registered Pharmacy technician
• Accuracy Checking Pharmacy Technician (Accredited scheme or evidence of in-house validations).

Desirable

• Medicine Management Assessments or Validations (Accredited or proof of in-house training)

Experience

Essential

• Experience in the admission/discharge processes within hospital pharmacy
• Proven knowledge and experience in using computer labelling and stock control systems within hospital pharmacy
• Can demonstrate that they can work on their own initiative but know limits of their authority and knowledge.

Desirable

• Experience of ward automation

Communication and relationship skills

Essential

• To communicate effectively, clearly and concisely complex or sensitive information relative to medicine management back to patients, staff and colleagues
• Good interpersonal skills with the ability to liaise with a wide range of staff and patients

Desirable

• Adaptable to change

Analytical and Judgement skills

Essential

• Proven evidence of judgement and prioritisation skills with regards to targets, deadlines and stock management.
• Accurate with good attention to detail

Desirable

• Evidence of project work

Planning and organisation skills

Essential

• Experience in organising workload to meet pharmacy services and patients' needs
• Self-motivated and able to motivate others
• Approachable

Desirable

• Leadership skills

Physical skills

Essential

• Competent ICT skills
• Sound Word, Excel skills and be able to retrieve information from the internet

Analytical and Judgement skills

Essential

• Proven evidence of judgement and prioritisation skills with regards to targets, deadlines and stock management. ? Proven experience in
• Proven experience in problem solving

Desirable

• Experience in data collection, activities and analysis

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

QMC

Derby Road

Nottingham

NG7 2UH

United Kingdom

Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

***********************************************************

Please read the attached job description in full before applying.

***********************************************************

Person Specification

Experience

Essential

• Minimum 5 years post-registration experience
• At least 2 years recent primary / community nursing experience
• Non-medical prescribing
• Autonomous management of minor illness, minor ailments and injuries
• Clinician-led triage
• Compiling protocols and clinical guidelines
• Audit
• Research
• QI
• Evidence of appropriate continuing professional development activity
• Ability to assess and manage patient risk effectively and safely

Desirable

• Health-needs assessment

Knowledge and Skills

Essential

• Advanced clinical practice skills
• Management of patients with long-term conditions
• Management of patients with complex needs
• Clinical examination skills
• Local and national health policy
• Clinical governance issues in primary care
• Patient group directives and associated policy
• Communication skills, both written and verbal
• Communication of difficult messages to patients and families
• Negotiation and conflict management skills
• Change management
• Resource management
• Excellent interpersonal and communication skills
• Knowledge of primary care operating environment
• Excellent analytical skills, including analysis of data
• Time management skills and the ability to prioritise workload
• Demonstrable commitment to and focus on quality and safety
• Strong IT skills
• Ability to collaborate constructively with internal and external partners to create the conditions for successful partnership working
• Understanding of the South Somerset Symphony Programme and New Models of Care
• Understanding of the NHS GP Contract
• Use of EMIS searches and protocols
• Able to multi-task and cope with an unpredictable work pattern.

Desirable

• Knowledge of public health
• issues
• Able to identify determinants on health in the area

Qualifications

Essential

• Registered nurse, paramedic or ACP
• MSc or equivalent Non-medical prescribing qualification
• Relevant health degree
• Clinical supervision training and experience
• GCSE or equivalent in English and Mathematics
• A Level qualifications or equivalent
• Evidence of continual professional development.

Desirable

• Mentor/teaching qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Symphony Healthcare Services Limited

Address

Burnham Medical Centre

Love Lane

BURNHAM-ON-SEA

Somerset

TA8 1EU

United Kingdom

Employer's website

https://www.symphonyhealthcareservices.com/ (Opens in a new tab)

Job description

Job responsibilities

To welcome patients presenting either in person or by telephone; ensuring you respond promptly and positively.

Book appointments for patients and cancel appointments where needed.

Support patients in navigating to the most appropriate service, which may include informing patients of external health care providers and online services.

Effectively handle all queries that present at the practice; problem solving, signposting and escalation of matters, as appropriate.

Ensure patient records are accurate and kept up to date

Initiating contact with and responding to requests from patients, other team members and associated healthcare providers.

Carrying out administrative duties which include scanning, tasks, out of hours reports, new patient registrations, opening and sorting of post (both internal and external), photocopying, updating patient details, data inputting as requested.

Processing medication requests, including issuing repeat medication and appliance items, as well as forwarding patient requests onto the practice pharmacy team/on-call GP Communicating effectively with local pharmacy staff and resolving/investigating any queries they may have.

Processing e-consults via system one and triaging the patient accordingly using signposting where necessary.

Keeping the reception area and notice boards clean, tidy and up to date.

Taking payments for private documents from patients and providing receipts

Support all clinical staff with general tasks as required.

Attend and positively contribute to team meetings.

To be able to work with people from a wide variety of cultures and backgrounds, and people with disabilities and learning difficulties, and to be able to communicate with them (and, when necessary, their carers) appropriately to facilitate their care and understanding of their care within the service.

Treat all patients fairly and with respect.

Fully comply with all company Health and Safety requirements, including reporting all accidents, near accidents, and hazards.

• Provide cover as required

Person Specification

Qualifications

Essential

• EDUCATION, SKILLS, EXPERIENCE, OTHER APTITUDES
• General education to GCSE pass standard in English and Math
• Windows, Word, Outlook and web browsers skills
• Keyboard skills
• General office experience
• Experience of dealing effectively with the general public
• Experience of making efficient use of booking systems
• Working knowledge of medical terminology and read coding
• Local knowledge of the healthcare system
• Excellent written communication skills
• Ability to work under pressure while maintaining a positive professional attitude
• Ability to work as part of the team or independently

Desirable

• Experience of working in primary care
• Experience of working in a GP practice
• Experience working with Systmone

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Whitehall Surgery

Address

1st Floor Wortley Beck Health Centre

Ring Road

Leeds

West Yorkshire

LS12 5SG

United Kingdom

Employer's website

https://www.gpnhs.net/ (Opens in a new tab)

Job description

Job responsibilities

Package Description:

Are you an experienced care professional ready for your next step?

Looking for a rewarding role where you can truly make a difference and support others to thrive?

Join the Agincare family as a Care Team Leader at The Chestnuts, where your leadership, compassion and experience will help shape a safe, happy, and supportive home for our residents and team.

• £15.25 per hour
• Refer a friend scheme (up to £1000)
• Ongoing career development & fully funded training up to QCF Level 5
• Blue Light discount package
• Company pension scheme
• On-demand pay

• Minimum 12 months right to work in the UK
• At least 2 years experience in social care
• QCF Level 2 (or above)
• This is a full time role working 42 hours per week, including alternate weekends

• Lead by example, providing high-quality care and companionship
• Support residents with personal care and daily living
• Encourage independence and wellbeing
• Plan and take part in meaningful activities and outings
• Oversee medication administration and accurate record-keeping
• Work closely with families and healthcare professionals
• Support and guide the care team, stepping up in the absence of senior management

In this role, your care goes beyond tasks; its in how you lead, support your team, and create a warm, welcoming environment where residents feel truly at home.

For 40 years, Agincare has been proudly supporting communities across the UK. Today, with more than 5,500 team members nationwide, we are one of the countrys leading family-owned care providers, delivering high-quality care and support services across more than 170 locations.

We are proud supporters of the Care Leaver Covenant and Armed Forces community, offering guaranteed interviews for eligible applicants. All our adult services are regulated by the CQC, and our children's services are also regulated by Ofsted. We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds and experiences. Please note that we are currently unable to offer visa sponsorship.

Person Specification

Qualifications

Essential

• Minimum 12 months right to work in the UK, At least 2 years experience in social care, QCF Level 2 (or above).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Agincare

Address

Agincare Homes Holdings

Aylesbury

HP21 8JN

United Kingdom

Employer's website

https://www.agincare.com/ (Opens in a new tab)

Job description

Job responsibilities

Package Description:

Are you an experienced care professional ready for your next step?

Looking for a rewarding role where you can truly make a difference and support others to thrive?

Join the Agincare family as a Night Care Team Leader at The Chestnuts, where your leadership, compassion and experience will help shape a safe, happy, and supportive home for our residents and team.

• £15.25 per hour
• Refer a friend scheme (up to £1000)
• Ongoing career development & fully funded training up to QCF Level 5
• Blue Light discount package
• Company pension scheme
• On-demand pay

• Minimum 12 months right to work in the UK
• At least 2 years experience in social care
• Previous experience in a senior or team leader role is essential
• QCF Level 2 (or above)
• Opportunities available:
• There is one position available working 24 hours per week, to include alternate weekends
• There is one position available working 42 hours per week, to include alternate weekends

• Lead by example, providing high-quality care and companionship
• Support residents with personal care and daily living
• Encourage independence and wellbeing
• Plan and take part in meaningful activities and outings
• Oversee medication administration and accurate record-keeping
• Work closely with families and healthcare professionals
• Support and guide the care team, stepping up in the absence of senior management

In this role, your care goes beyond tasks; its in how you lead, support your team, and create a warm, welcoming environment where residents feel truly at home.

For 40 years, Agincare has been proudly supporting communities across the UK. Today, with more than 5,500 team members nationwide, we are one of the countrys leading family-owned care providers, delivering high-quality care and support services across more than 170 locations.

We are proud supporters of the Care Leaver Covenant and Armed Forces community, offering guaranteed interviews for eligible applicants. All our adult services are regulated by the CQC, and our children's services are also regulated by Ofsted. We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds and experiences. Please note that we are currently unable to offer visa sponsorship.

Person Specification

Qualifications

Essential

• Minimum 12 months right to work in the UK. At least two years experience in social care. Previous experience in a senior or team leader role is essential. QCF Level 2 or above.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Agincare

Address

Agincare Homes Holdings

Aylesbury

HP21 8JN

United Kingdom

Employer's website

https://www.agincare.com/ (Opens in a new tab)

Job description

Job responsibilities

Package Description: Could you be the reason someone smiles?

Join our team as a Care Assistant (no experience needed) and help residents live with comfort, dignity, and joy. From daily support to meaningful moments, your kindness can make a real difference. Bring your compassion; well provide the training and support you need.

• Outstanding career development with funded training (up to QCF Level 5)
• 36 hours day shift contract available
• Refer-a-Friend bonus up to £1,000*
• Up to £12.76 per hour
• Blue Light Card discounts
• Company pension scheme
• On-demand pay

• Provide personal care and support.
• Administer and record medication.
• Assist with daily living activities.
• Support activities and social engagement.
• Promote dignity, independence, and well-being.
• Deliver person-centred care as part of a team.

• No experience needed full training provided
• Kind, compassionate and great with people
• Minimum 12 months right to work in the UK (we cannot currently offer sponsorship)
• Able to work alternate weekends

Care home: Residential Care Home in Fareham, Hampshire | AgincareCQC rating:Cordelia House Ltd - Care Quality Commission

Apply today and start a career where every day has purpose.

For 40 years, Agincare has been proudly supporting communities across the UK. Today, with more than 5,500 team members nationwide, we are one of the countrys leading family-owned care providers, delivering high-quality care and support services across more than 170 locations.

We are proud supporters of the Care Leaver Covenant and Armed Forces community, offering guaranteed interviews for eligible applicants. All our adult services are regulated by the CQC, and our children's services are also regulated by Ofsted. We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds and experiences.

Please note that we are currently unable to offer visa sponsorship.

Person Specification

Qualifications

Essential

• No experience needed full training provided. Minimum 12 months right to work in the UK (we cannot currently offer sponsorship). Able to work alternate weekends.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Agincare

Address

Agincare Homes Holdings

Fareham

PO15 6LT

United Kingdom

Employer's website

https://www.agincare.com/ (Opens in a new tab)

Job description

Job responsibilities

Please read the attached Job description and person specification for more details about this role.

Right to Work in the UK

Applicants should be aware that for any individual who requires a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only. This is an essential requirement of the role, and the Trust is unable to offer you a role if you are unable to meet Trust requirements for sponsorship and Home Office requirements for a visa.

Prior to your appointment you will be asked to provide confirmation of your right to work and reside in the UK. During your continued employment with the Trust, you have a personal responsibility to notify your manager as soon as possible should there be any changes to your right to work status.

Regrettably, if the role is not eligible for sponsorship under the Trusts eligibility criteria, the Trust are unable to extend your employment beyond the expiration of your current visa. The Trust is not responsible or liable for ensuring that your employment continues after this period.

As a condition of continuous employment, it essential you maintain the legal right to work in the United Kingdom throughout the duration of your employment with Bradford District Care NHS Foundation Trust (BDCFT). Any change in your right-to-work status, including but not limited to visa expiration, revocation, or denial of renewal, may impact your eligibility for employment with the Trust. It is your responsibility to promptly inform your Line Manager of any changes in your right-to-work status immediately and to provide necessary documentation for verification purposes. Failure to obtain or renew your visa in a timely manner is a breach of employment conditions and will result in termination of your employment. We appreciate your attention to this matter and your commitment to fulfilling this requirement promptly.

Person Specification

Qualifications

Essential

• oRGN (1st level) or RMN qualification
• oH/V certificate / diploma / degree or School Nurse experience/degree
• oAt least two years post SCPHN qualification experience of working with vulnerable children and families and holding a defined caseload.
• oAble to demonstrate working at first degree level
• o Experience of working in a CAMHS setting

Desirable

• oPsychological Therapy or Counselling qualification

Experience

Essential

• Experience of effective inter-agency working
• Knowledge of the Legislation relevant to children and young people
• Demonstrable understanding of the health needs of Looked After Children and Young People.

Desirable

• Knowledge of health issues which face Care leavers.
• Knowledge of attachment theory
• Knowledge of Health Needs Assessment methodology

Knowledge

Essential

• Knowledge and experience of working with families experiencing Social Exclusion
• Experience of dealing with child protection issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bradford District Care NHS Foundation Trust

Address

Westbourne Green Community Hospital

50 Heaton Road

Bradford

BD8 8RA

United Kingdom

Employer's website

https://www.bdct.nhs.uk/current-vacancies/ (Opens in a new tab)

Job description

Job responsibilities

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Senior Care Assistant at Birchmere Mews Care Home in Knowle, Solihull. If this sounds like the place for you, wed love to hear from you!

ABOUT THE ROLE

Your focus as a Senior Care Assistant will be tosupportand work alongside the Care team to deliver high standards of personal care, providing a safe, caring, innovative, open,supportive, andinclusiveenvironment for residents, visitors and staff.

Other responsibilitieswillinclude:

• Monitoringthe wellbeing of each resident, being aware of any changeimpactingon care and care plans, ensuring that new needs aremet,and written records are amended to reflect any variation.
• Beinginvolved in the person-centred care planning process, by implementing,monitoring,and undertaking monthly evaluations.
• Supporting residents with their medication requirements.
• Undertaking staff supervisions and supporting staff with their development where required.
• Actingas a key point for contact with residents, theirrelativesand visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are actedupon,and concerns or complaints are escalated.

ABOUT YOU

To be successful in your application, youwill live our values of caring,supportive,honest, respectful, and accountable in all that you do.

Our ideal candidatemust:

• Have an NVQ 3 or equivalent in care for care homes.
• Have 2 years experience working in similar care environment.
• Have the ability tocommunicate effectively both verbally and in writing.
• Have a positive attitude to bothsupporting and nurturing residents and staff.
• Beresponsive and flexible to cover a range of responsibilities.

ABOUT AVERY

At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please note this role will require:

• A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
• Proof of eligibility to work in the UK.

Person Specification

Qualifications

Essential

• Our ideal candidate must have an NVQ 3 or equivalent in care for care homes, 2 years experience working in a similar care environment, the ability to communicate effectively both verbally and in writing, a positive attitude to both supporting and nurturing residents and staff, and be responsive and flexible to cover a range of responsibilities.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avery Healthcare Group Ltd.

Address

Avery Healthcare

Knowle

B93 9LQ

United Kingdom

Employer's website

https://www.averyhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Senior Care Assistant at Alice Court Care Home in Eastbourne. If this sounds like the place for you, wed love to hear from you!

ABOUT THE ROLE

Your focus as a Senior Care Assistant will be tosupportand work alongside the Care team to deliver high standards of personal care, providing a safe, caring, innovative, open,supportive, andinclusiveenvironment for residents, visitors and staff.

Other responsibilitieswillinclude:

• Monitoringthe wellbeing of each resident, being aware of any changeimpactingon care and care plans, ensuring that new needs aremet,and written records are amended to reflect any variation.
• Beinginvolved in the person-centred care planning process, by implementing,monitoring,and undertaking monthly evaluations.
• Supporting residents with their medication requirements.
• Undertaking staff supervisions and supporting staff with their development where required.
• Actingas a key point for contact with residents, theirrelativesand visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are actedupon,and concerns or complaints are escalated.

ABOUT YOU

To be successful in your application, youwill live our values of caring,supportive,honest, respectful, and accountable in all that you do.

Our ideal candidatemust:

• Have an NVQ 3 or equivalent in care for care homes.
• Have 2 years experience working in similar care environment.
• Have the ability tocommunicate effectively both verbally and in writing.
• Have a positive attitude to bothsupporting and nurturing residents and staff.
• Beresponsive and flexible to cover a range of responsibilities.

ABOUT AVERY

At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please note this role will require:

• A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
• Proof of eligibility to work in the UK.

Person Specification

Qualifications

Essential

• Have an NVQ 3 or equivalent in care for care homes. Have 2 years experience working in similar care environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avery Healthcare Group Ltd.

Address

Avery Healthcare

Alice Court Care Home 29 Bedfordwell Road Eastbourne

BN21 2BQ

United Kingdom

Employer's website

https://www.averyhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant at Waterhouse Manor Care Home in Peterborough. If this sounds like the place for you, wed love to hear from you!

ABOUT THE ROLE

Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents.

Other responsibilities will include:

• Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times.

• Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner.
• Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident.
• Practicing safe systems of work across the range of task.

ABOUT YOU

To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role.

Our ideal candidate must:

• Have the ability to communicate effectively both verbally and in writing.
• Demonstrate initiative and be respectful towards the residents and other people in the home.
• Be an efficient worker who can carry reasonable instructions from other team members.
• Be able to be adaptive and flexible to cover a range of responsibilities at short notice.

ABOUT AVERY

At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please note this role will require:

• A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
• Proof of eligibility to work in the UK.

Person Specification

Qualifications

Essential

• To be successful, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Experience is not required as we offer a thorough induction and training programme. The ideal candidate must have the ability to communicate effectively both verbally and in writing, demonstrate initiative and be respectful towards the residents and other people in the home, be an efficient worker who can carry reasonable instructions from other team members, and be able to be adaptive and flexible to cover a range of responsibilities at short notice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avery Healthcare Group Ltd.

Address

Avery Healthcare

Peterborough

PE7 8SJ

United Kingdom

Employer's website

https://www.averyhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Senior Care Assistant at Braintree Mews Care Home in Braintree. If this sounds like the place for you, wed love to hear from you!

ABOUT THE ROLE

Your focus as a Senior Care Assistant will be tosupportand work alongside the Care team to deliver high standards of personal care, providing a safe, caring, innovative, open,supportive, andinclusiveenvironment for residents, visitors and staff.

Other responsibilitieswillinclude:

• Monitoringthe wellbeing of each resident, being aware of any changeimpactingon care and care plans, ensuring that new needs aremet,and written records are amended to reflect any variation.
• Beinginvolved in the person-centred care planning process, by implementing,monitoring,and undertaking monthly evaluations.
• Supporting residents with their medication requirements.
• Undertaking staff supervisions and supporting staff with their development where required.
• Acting as a key point for contact with residents, their relatives and visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are acted upon, and concerns or complaints are escalated.

ABOUT YOU

To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do.

Our ideal candidatemust:

• Have an NVQ 3 or equivalent in care for care homes.
• Have 2 years experience working in similar care environment.
• Have the ability to communicate effectively both verbally and in writing.
• Have a positive attitude to bothsupporting and nurturing residents and staff.
• Beresponsive and flexible to cover a range of responsibilities.

ABOUT AVERY

At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please note this role will require:

• A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
• Proof of eligibility to work in the UK.

Person Specification

Qualifications

Essential

• Our ideal candidate must have an NVQ 3 or equivalent in care for care homes and have 2 years experience working in a similar care environment. They should have the ability to communicate effectively both verbally and in writing, have a positive attitude to both supporting and nurturing residents and staff, and be responsive and flexible to cover a range of responsibilities.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avery Healthcare Group Ltd.

Address

Avery Healthcare

Braintree

CM7 5SE

United Kingdom

Employer's website

https://www.averyhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant at Barnet Grange Care Home in Barnet. If this sounds like the place for you, wed love to hear from you!

ABOUT THE ROLE

Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents.

Other responsibilities will include:

• Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times.

• Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner.
• Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident.
• Practicing safe systems of work across the range of task.

ABOUT YOU

To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role.

Our ideal candidate must:

• Have the ability to communicate effectively both verbally and in writing.
• Demonstrate initiative and be respectful towards the residents and other people in the home.
• Be an efficient worker who can carry reasonable instructions from other team members.
• Be able to be adaptive and flexible to cover a range of responsibilities at short notice.

ABOUT AVERY

At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please note this role will require:

• A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
• Proof of eligibility to work in the UK.

Person Specification

Qualifications

Essential

• Experience not required; comprehensive induction and training provided. Must communicate effectively, demonstrate initiative, and work efficiently. Ability to adapt to various responsibilities and maintain dignity and respect for residents.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avery Healthcare Group Ltd.

Address

Avery Healthcare

Barnet

EN5 4BS

United Kingdom

Employer's website

https://www.averyhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Provide constant (1:1) observation to patients within the custodial healthcare setting as directed by a Registered Nurse, maintaining continuous visual contact in line with Oxleas and HMPPS protocols.

• Support the safety and wellbeing of patients at risk of self-harm or suicide, including those managed under the ACCT (Assessment, Care in Custody and Teamwork) process.

• Observe and report on patients mental state, behaviour, presentation, and risk indicators, promptly escalating any concerns to the Nurse in Charge or relevant healthcare professional.

• Maintain dynamic risk awareness within a prison environment, including vigilance around:

  • Ligature risks
  • Concealed items
  • Behavioural escalation

• Deliver basic therapeutic engagement, providing reassurance, active listening, and encouraging the use of coping and distraction techniques appropriate to the custodial setting.

• Work collaboratively with both healthcare staff and prison officers, ensuring a coordinated approach to patient safety and risk management.

• Maintain a safe clinical environment, reporting and escalating any environmental or security risks in line with prison and healthcare procedures.

• Accurately complete observation records and entries in ACCT documentation (where appropriate), ensuring all records are timely, factual, and defensible.

• Undertake and record physical observations (vital signs)such as temperature, pulse, respiration rate, blood pressure, and oxygen saturationas delegated by the Registered Nurse, promptly reporting any abnormalities or concerns.

• Support patients with activities of daily living (ADLs) where appropriate, maintaining dignity within security constraints.

• Maintain professional boundaries at all times, recognising the complexities of working in a custodial environment.

• Participate in handover processes, ensuring clear communication of risk, care needs, and incidents, with no gaps in observation.

• Respond appropriately to emergency situations, including self-harm, medical emergencies, and behavioural incidents, seeking support as required.

• Adhere to Oxleas policies and HMPPS security procedures, including safer custody, safeguarding, infection control, and information governance.

• Participate in mandatory and prison-specific training, including personal safety, security awareness, and ACCT processes.

IMPORTANT INFORMATION, PLEASE READ:

All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting. This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team.

You will need to provide:

Proof of right to work documentation

Proof of ID, needs to include 1 photographic ID

Proof of address documentation

Non-UK passport holders will need to have correct documentation (right to work in the UK) and a Home office Share code.

Address History:

5 years address history will be needed.

Applicants that are not UK Passport holders who provide less than 5 years UK address history will need to provide a Police Certificate which must be in English from where they resided previously.

Applicants who are UK Passport holders who have lived abroad for a period of more than six months during the last three years will need to provide a certificate of good conduct or an overseas police check in English from the countries resided in or visited.

In order to assist you in obtaining a Police Certificate, guidance can be soughtfrom:https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants

If the country you have resided in is not listed here, you can obtain the necessary information by contacting the relevant Embassy or High Commission for that Country. Their contact details can be found on the Foreign & Commonwealth Office website (http://www.fco.gov.uk/en).

Person Specification

Qualifications

Essential

• Achieved grade
• Relevant field

Desirable

• NVQ LEVEL 3 IN CARE

Experience

Essential

• Inpatient experience
• Prison or forensic experience

Desirable

• PICU Experience

IT skill and commuinication skills

Essential

• Able to use Sys1
• Good communication skill

Desirable

• Experience in writing clinical notes

physical healtrh skills

Essential

• Familiar with taking vital signs

Desirable

• Experience in escalating when patient is in deteriorating

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Oxleas NHS Foundation Trust

Address

HMP Wandsworth

Heathfield Road

London

SW18 3HS

United Kingdom

Employer's website

http://oxleas.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

***Please note this is a bank position***

Are you already an experienced Senior Care Assistant or a Care Assistant looking to take the next step within your career? If so, we are looking for exactly the right type of people to be part of our supportive and inclusive community within our homes.

Working alongside the care assistants, you will be responsible for delivering the highest quality levels of care to our residents. This includes observing, reviewing, and finalising care planning needs, assisting, and producing ideas for social activities and supporting the training and supervision of junior and new colleagues in an Akari value driven way.

We look to our trusted care teams to create an environment where the atmosphere feels like our residents personal home, for them and their respective visiting family members, which suits all their individual needs.

About you:

• A caring nature to give everyone a personal approach,
• Good communication and relationship building skills,
• Flexible and adaptable to changes at short notice,
• Warm, approachable, and engaging persona,
• Respect everyone, treating others as you would expect to be treated.

What is in it for you:

• A competitive salary
• Employer Pension contribution of 3%,
• Recognition schemes and rewarding referral schemes,
• We offer Wage stream - a money management app that you access to a percentage of your pay as you earn it.
• Uniform provided and DBS check costs paid,
• 28 days annual leave (based on full-time hours, including Bank Holidays),
• Fully funded training and development,
• Support with personal development plans

Whether you are an experienced carer or are starting a career in care, we are looking for colleagues who can make a difference for our residents within Akari Care. In case you had not guessed, our values are:

• Personalised
• Kind
• Caring
• Trusted
• Community

If you share our values, then we would love to hear from you.

Person Specification

Qualifications

Essential

• A caring nature, good communication and relationship building skills, flexibility, warmth, and respect for others.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Akari Care Limited

Address

Akari Care

Newcastle upon Tyne

NE5 5AY

United Kingdom

Employer's website

https://www.akaricare.co.uk (Opens in a new tab)